#support
1 messages · Page 231 of 1
steam ID:76561198134450734,this account also got VPN banned ,plz help'
I cheated on February 5
doesnt look like there is any issue on that account
@slow birch why im getting kicked out of eu long every 20-30mins
timed out
any possible fix?
I would take a guess at something to do with your connection
everything was fine ysterday, it started today for no reason
tried everything
i think
your VIP should be active when you buy it if your having issues you will need to make a #payment-support ticket and wait that team is small due to the nature of information.
i have already
just waiting 30 min , wipe earlier i waited like 2 min only
It sounds like an issue at your end but you can open network ticket and the guy will get you to run somethings and help where he can
As I said the team is small due to the nature of information so they might not always be around. You will have to wait if they helped you earlier then your VIP should be sorted already
@slow birch can you somehow restock vip then?
I can not there is only a set amount sorry and they refresh when one expires
@slow birch mb you know when it gonna restock?
#vip-stock-alerts only way anyone knows sorry
It restocks when somones vip runs out
ok ty
I just wanted to ask I made a moderator application a week ago I just wanted to ask were will I be notified if any updates happen like my application getting declined for example?
why is the US 3x no bps 21 hours old if it wipes today
my ban was 1 hour long and supposed to run out :47. but im still banned
You will get a DM from admin when the application is declined or accepted
give it a few minutes to sync
7 is a few no?
Thank you.
it won't, it will skip today wipe
My team account was stolen and I used cheats.
Even if I try to play with rustoria with my new account, it will ban me
I'm so sad.
I want to trust with everyone soon.
I buy a vip ,but unworking ,need help 76561199032050765
please make #payment-support ticket
Guys how to report cheaters faster? Is it right to type here?
!ticket , no it's not right to type it here
Hey, @wise dome
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @celest charm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello and good day! i have misplaced an auto turret and was wondering if its possible for an admin to assist me? It was placed behind a half wall and we tried many ways to get inside but no luck. Please lemme know and no rush! 
cheater in rustoria eu 1/6 x2 vanilla
Hey, @bleak olive
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
76561199160556908 VPN BAN. 管理员可以帮助我吗? 我创建了一个网站吸引力。
Why have I been banned for seven days, and the time has come, and why hasn't the ban been lifted? @toxic shard
@slow birch
Because you're spamming the connect button. Stop trying to connect, wait 5-10 minutes, and then try again
EU Long crash??

eu long laging
im in waiting for support if someones free
I paid for vip and didnt get queue skip
I bought a donor tank like 2 years ago and I don’t know how to cancel the subscription can someone please help me get rid of it
ill send you a dm with some screenshots mate.
Help i paid for donator but i still get queue
hey mate, try to make a ticket in here
sometimes it takes a couple of minutes until you get the queue skip
Its been 15 mins so far
did you also try to restart the game?
or are you joining the server you bought the vip for?
Yes i bought for eu long vanilla and restarted steam too
yeah, try to make a ticket under the link i've sent earlier, thats the fastest way in this case
I made ticket but nobody reply 😦
Sorry for the wait, we always try to get back to people as soon as possible. In your case it was 14 minutes, please respond in the ticket with the requested info when you have a chance and we will get this resolved 🙂
I can't tell you what the expected waiting time is, but from experience they are pretty fast with it, I hope to have helped you with this, and wish you a lot of fun on the server soon
look at my appealll
!ticket
Hey, @valid wing
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
can i play on your server with A4tech x7 mouse?
I don't speak Russian but I can use a translation tool
This is a rule set by Facepunch my friend, not by us
well he certainly didnt say anything nice
Have a good rest of your day
да можешь нахуй идти тупоголовая хуйня нормальный вопрос задал, а ты мне правила фейспанча кидаешь
Вопрос был в том, можно ли на ВАШИХ серверах играть, а не про правила фейспанча ебланат
They are Facepunch game rules, not specific to their servers
So no, you can't use that mouse on our servers because you can't use it in Rust altogether
rad town card rooms are bugged on rustoria long
UNBAN ME
!appeal
Hey, @steady ibex
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
IT WAS A 10MIN CHAT BAN ITS BEEN 20 MINS NOW UNBAN MEE
welp
I CANT MAKE A TICKET
it takes some time, please wait 5 mins without trying to connect, and then reconnect after that is done, spam connecting will not help :/
Dear administrator, please ask why my game account is displayed and needs to be reached. GG official website explains the gameplay? steamID 76561199186833461
why your game account is displayed and needs to be reached?
I don't know, but I was kicked out of the game ...
!appeal
Hey, @vast sleet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
But I was shown to need to go into Discord to explain the gameplay. But I didn't do anything illegal.
i just got banned again
!appeal
Hey, @naive tree
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
for what
idk
what is the name, it should say "Disconnected: Banned: come to discord - (name)"
what name does it say
reason is in the disconnect message
Luke
it says come to discord - luke?
yes
@balmy cypress you have company :D
can you send me a screenshot of what it says on your screen
since it makes no sense currently
you can send it in her or in dms, up to you
Do I have priority on official servers when I boost?
!boost
Hey, @dim python
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
the reward is an airdrop on our modded servers
Only? dang
yeah, nothing for official
@vapid zephyr
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
THATS SO SPECIAL
@balmy cypress
imagine getting banned by money man himself
luke will reach out to you when they have the chance

why is there a limit of 750 in rustoria eu main
Server performance
Rustoria.co - US Hardcore
pls restart server is DUMPED
@balmy cypress You asked me to come find you in discord, and I've added you as a friend
Hey im on US Long and when I call the elevator in outpost to go into tunnels nothing happens and my teamate can use it like normal. ive tried it at every level ive also restarted my game and still doesnt work
my other teammate is having the same issue
us hardcore is still down
You fucking answer for more than an hour, the bitch server is lying and nobody gives a fuck Rustoria.co - US Hardcore
What’s the issue?
That the server is down
How long has it been down for?
nearly an hour
@junior venturehours so + - 5min
More than an hour approximately
It seems to be booting now
ayo wheres the creative server? its been down for like 2 days
I do apologize for the downtime
ty
It should be up very shortly
Thanks
!ticket
Hey, @nimble wedge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
ty
!APPEAL
Hey, @hollow magnet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
um so basically ik this isn't the place but i cant' even appeal i try and join but instantly kick banned and now can't appeal
What message is showing up?
literally didn't type anything
just clicker open ticket
Did u appeal before?
no got banned 2 mins ago
i just joined a server and it said ur banned
try appealing as a mute instead. just put in the appeal that it's for a ban
@junior ventureand now to crush(
server is down again ; us hardcore
@worthy cave+
Give it a few minutes
yes, how many times can 3 already!
i can't lmao i just go the the website click the appeal button and i get that message
Hey ist there a supporter for Voice call
@worthy cave @spice star Did it just crash right now?
yes
I cannot help you more than direct you to the ticket system, unless someone who can replies to you. If you got caught cheating then i dont that u will get unbanned
yeah can you stop and restart server
2-3min
3 times back
Let me reach out to someone :)
.
will someone return my stav to me?))))
cheers i will open a ticket
I'm unable to give support over voice call, would I be able to assist through texts?
okay so on the 3x No bps Eu there are some guys hows placeing so many watchtwoer near our base
its laggy for me
and there placeing more
!appeal
Hey, @split oar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Unfortunately that's not breaking our rules. You may feel free to kill him to prevent him from placing more
Rustoria.co US Hardcore is broken, it needs restart
Whats wrong?
it crashed again
hey how do i make a ticket for server bug?
Place tc’s to prevent him from placing more
It crashed
They grieft us
Did it? Lemme checkp
!ticket
Hey, @pure basin
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Hello, I was banned from your server for saying a forbidden word for 1 hour, but the hour is over and I'm still banned.
!appeal
Hey, @split oar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i cant do the appeal
Hello, please wait 5-10 minutes before trying to reconnect again.
It takes a bit of time to sync
say me something like i need wait -4 minutes
Try not to reconnect while you wait those 10 minutes
oh its okey thanks @ocean thistle
….
but the hour is complete xd
thats for why i dont understand but okey okey now i understand
us hardcore still down
Admins are aware
Looking into us hardcore
!ticket @latent owl
Hey, @latent owl
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
someone poke the US Hardcore server with a stick and make it work again 😛
Im poking it!
try turning it off and back on again - i hear that usually fixes things xD
True! Devs are aware tho, will be fixed soon
Should be booting up again in a few mins
yay hopefully it stays up for more than 10 min this time 😛

!ticket
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @sage glacier
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!Appeal
Hey, @rough sun
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hey i need some help. i created a ticket around 45 mins ago and nobody has responded yet
I need help nobody has responded to my ticket
Hey guys, need some help. I keep getting timed out of US Medium
I played all day yesterday with no issues
!appeal
Hey, @peak kraken
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
mods I got a blatant cheater on ukn.gg
or rtg.gg
talk about mods not doing their job
dude is ruining the game rn
<@&274971100184576010> i got banned for cheating and i just joined wtf
Same @peak kraken
wack ash
after load in serv then show hacking?
yes
i aint even get to walk
no one on?
lame ass mods
!ticket
Hey, @hot vine
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @peak kraken
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
bro
Not our server
!ticket
Hey, @peak kraken
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@toxic shard hi marc u got time help us check maybe?
I'm already on several cases and spectating ingame, the best way to reach us is via the ticket system
@toxic shard a ticket is to get someone banned im banned
yes but a admin closed my ticket and said go ban appeal
oh yeah what are you banneed for ?
that need 1-3days my base will gone for sure
yeah your only way to appeal is via the website
better give your previous account in the appeal
i got banned for cheating as soon as i loaded in and the apeal says im not banned
wait a little bit and try again
Yes, it's a legit ban not a vpn one
Yo is the creative building server gonna be up anytime soon?
76561198806366771 is that vpn banned?
When 10x us wipe
already did!
us main hacker with nickname CAV
My friend got banned from VPN His id76561199344964599
/ticket add CAV
Hey, @safe sluice
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
anyone wanna slowball on moose biweekly iam 20 6k hours
ANY ADMIN ON?
/ticket
Hey, @acoustic bridge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Can my 12 hour mute in chat be uplifted so i can talk shit to this awful 20 man clan of drones and 12 year olds, please moderators. I wont say the word again
No
can trade it for a 6h ban, otherwise no way
can i know what happened
!appeal
Hey, @iron flame
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Need help about lag on SEA
could you elaborate please
Just Routing issue i think i need to speak to @wispy loom
is there any admin? I want to report a racist and homofobic group
Can someone unban me please
i was banned for cheater assos and now i have 2hrs left but the guy that was "cheating" got un banned
!ticket
Hey, @main surge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Are they typing in chat or over voice chat?
they are spraying my walls
they are calling me nonstop gay and racist words..
bro like I cant what is this
If I create a ticket now,there is no time to spectate them,they will be gone
You should still make a ticket
aha
Maybe clip what they are saying and put it in the ticket
okay
@junior venture Can u help me rq
@autumn yacht reis
What can i help you with?
Hey, its been almost a week since i applied for chat mod how much longer do you think?
is there any network support people that will be able to help me within the next two hours it’s been a day so far and i just want to play rust with my friends lol
it’s the only server i cannot join literally the only one
Hey
These things take time but you will for sure recive an answer!
Hey?
Thanks! Have a great time
!report
Hey, @jade dust
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
how long does this process usually take? i put a network support ticket in yesterday
There is no exact time but i can assure you they will answer your ticket as soon as they can! 🙂
Hey, @unborn tendon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
why rust+ get disabled on eu long?
@main surge #network-support-old
RUSTORIA 2X crashed
2x crashed
is it bad im banned
2x Vaniilla crashed
when is 2x vanilla back up
2x EU crashed
@jagged escarp
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Nah im not having that I went to oil rig duo and the server killed me and my duo after it crashed
and removed all teams? I better get my full ak 1k plus scrap refunded that is outragous
I was banned from joining the server after changing my VPN. Why 76561198130841489
!Appeal
Hey, @solemn kelp
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Im sorry but we do not admins dont interfere with gameplay
The website submission process is too slow
Hello, I appealed to be unbanned from SEA main and it was accepted but when I tried connecting to the server it says I'm still banned? Could any admin please help me with this?
76561199163627564
Appealing doesn't instantly unban you. It may take 2-3 business days for your appeal to be accepted
i get vpn ban
!appeal You should appeal
Hey, @hidden chasm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
It says I'm not banned from stopping but I still can't get into the server‘’
I have complained on the website
I got a notification in discord from the rustoria bans bot saying that I was accepted so when you get accepted you still have to wait the 2-3 business days?
No you shouldn't. You should wait for an admin to reply to you, I can not help you with that.
ok thanks
No problem hope it gets fixed
ty
!steamid
Hey, @flint axle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
i can take a look for you
how to get a refund for a subscription?
@drowsy maplehi https://steamcommunity.com/profiles/76561198262511642/ i need whitelist
try now
ok wait
76561199163627564
what happened? Any update?
?
sorry hes my teammate
looking now
ok tysm
guys the heli on rustoria us hardcore is not firing rockets nor bullets
and all the scientists are not moving and shooting the wall
US - HARDCORE -- SERVER HAS MAJOR PROBLEMS!!!
- Tunnel Dwellers - Not spawning - the 1 per station in the back corner is only shooting at the walls
- Scientists - not spawning on the roads
- Attack Heli - Not shooting / NOT ROCKETING!!!!!!!
- Animals not moving
probably more but we haven't gone to oil rigs yet but about to go check if AI is broken there too
<@&274971100184576010>
Scientists in Amandoned Miitary Site - Not Moving - you can kill them with a rock and they just shoot straight infront of them they don't turn to shoot at you
can i trade mine?
...
ooh okay
I am writing to report a severe case of admin abuse on your server that demands your immediate attention. One of our administrators(Hokae) has consistently abused their powers, resulting in a toxic environment for our members. They have been arbitrarily banning and muting users, deleting important messages and channels, and manipulating server settings to disadvantage certain individuals or groups.
These actions have caused distress among our community members and driven many away. Numerous complaints and reports have been filed against this administrator. We urgently need your intervention to restore trust, safeguard our community, and preserve the integrity of our server.
Please investigate the reported instances of admin abuse and take appropriate action against the responsible individual, such as temporarily suspending or permanently revoking their administrative privileges. Communicating the actions taken to affected users will help rebuild their confidence in your server.
Thank you for your immediate attention to this matter. Your prompt action will contribute to a safer and more inclusive environment for all Discord users on your server. If you need further information or assistance, please contact me.
this is what bronx sent to the admins
cool copy 
can someone check this out
You are abusing yo powers
Bitch ass pussy
Hehehe
Flip you
US - HARDCORE -- SERVER HAS MAJOR PROBLEMS!!!
- Tunnel Dwellers - Not spawning - the 1 per station in the back corner is only shooting at the walls
- Scientists - not spawning on the roads
- Attack Heli - Not shooting / NOT ROCKETING!!!!!!!
- Animals not moving
probably more but we haven't gone to oil rigs yet but about to go check if AI is broken there too
<@&274971100184576010>
take it to general. #general
US - HARDCORE -- SERVER HAS MAJOR PROBLEMS!!!
Tunnel Dwellers - Not spawning - the 1 per station in the back corner is only shooting at the walls
Scientists - not spawning on the roads
Attack Heli - Not shooting / NOT ROCKETING!!!!!!!
Animals not moving
probably more but we haven't gone to oil rigs yet but about to go check if AI is broken there too
hi can you accept the friend request so I can message you later in the future? (you mentioned that earlier in the vc)
all scientists on map not working, every monument is free for taking
yep
I was banned by VPN 76561199153320217 help me thanks
@drowsy maplehello
Hello there should now be fixed.
thanks
Should also be fixed
Both should also be fixed
thanks
thanks
Both should be fixed 
thanks
Any admin online?
25 slots eu long pls
!slots
Hey, @clear pier
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561198302417838 my friend Authentication timed out ,vpn ban ,plz lift a ban @thorny dune
whichever admin accepted my ban appeal. applauds to you my friend.
hello admin,i and my friends were banned :playing with hacker, but we donot know who hacking,could you tell us who is hacking,my id is 76561199223733835
@@idle hollowhello admin,i and my friends were banned :playing with hacker, but we donot know who hacking,could you tell us who is hacking,my id is 76561199223733835
Hello @broken frost, im not an admin just a chat mod, but you have to wait for 7 days then make an appeal to get youself unbanned
Hey, @broken frost
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i was banned for the same reason "playing with hacker" which i absolutely have not conducted
@thorny dunehello admin,i and my friends were banned :playing with hacker, but we donot know who hacking,could you tell us who is hacking,my id is 76561199223733835
!appeal You also have to wait a week, then appeal to get unbanned.
Hey, @real drum
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
noted, thanks
I submitted a work order, did the administrator help me check 76561199337171671
I am not seeing any bans on this, have you been able to connect?
@thorny dune @marble mantle i have submitted the appeal, please review, thanks
Hello there, these should be fixed. @solemn kelp @sour dragon
how long it will take @thorny dune
It can take about 5-10 minutes to sync with the server, don't spam connect during that time
where can i open a support ticket
thanks a ton
Our base was touched by an unknown person. We are afraid that it is a hacker. Can the administrator check it out?
@thorny duneI still cannot access the server、
banned for "playing with hacker" while only one online in my team?
It will indeed take a short while to sync, if you keep spam connecting however it can take longer
@thorny dune Our base was touched by an unknown person. We are afraid that it is a hacker. Can the administrator check it out?
!ticket I would recommend creating a ticket about this situation and providing as much information as possible.
Hey, @random prawn
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
76561199184825274
You can submit an appeal here https://bans.rustoria.co/ if you believe this is incorrect and we will review it as soon as possible.
all ready done < 3
where will i find the response at @thorny dune
You can link your Discord on our website https://rustoria.co/link and you will then get a DM from our bot if there is an update. Otherwise keep logging back into the website and you can check the update there once it's available.
Link your accounts to get special rewards in-game.
would i see my current ticket in rustoria.co/tickets
? if so i dont see it
hi, please help
I get kicked on every server with this error
entities out of order: expected 2545, received
If it was an appeal you are submitting, this is done at https://bans.rustoria.co/ not the tickets website. I don't see any appeal from the Steam ID you provided so make sure you go to this website and submit your appeal.
should i make a new one than
this is my steam id
okay i sent another one
Hey sorry I stepped away for a moment, yes I see your appeal now. It will be checked and responded to as soon as possible.
tysm
i just linked my discord hope its not to late for the reply thing !
When will scientists start spawning and moving again tired of seeing nakeds in metros
+SLOTS EU LONG
<@&274971100184576010> are you guys aware that row boat are bugged, it kills you if you drive them
That's a bug for FP, report it with f7 to make them prioritize the issue
crash EU LONG
still not offline eu long
Good afternoon, please tell me why you can not connect to rustoria EU LONG
Im actually going to hit hoppel in the head with my cock
What with eu long?
It seems to be booting up
when eu long turn on?
eu long is a big server, it takes a bit longer to boot, should be there soon
looking
will there be any announcement that you have enabled the server
The server i up
when will the slots be expanded?
and what slots are not being expanded yet ?
can wwe have info on larger oil rig timers
for medium na
large has only been down for a long time
Someone may possibly be near it, thus preventing it from respawning
server dead
1 WIPE WITHOUT CANCER PLEASE
fuck you server
Lag on 10x EU
@fossil igloo please
us small is having very bad lag spikes aswell
😉
I M FUck you mouther server
ty
Our dev team is working on the lag affecting multiple servers 
Yes, your authorities may be trying to fix this. But who will give our belongings that are gone because of your mistake?
We have the record
I do apologize for the issues causing you to lose the kits. But we do not compensate for those items. I do apologize again
not that I am aware of. Rollbacks usually occur when a server crashes
The server has already crashed due to lag?
What server?
Most of the people is disconnected from server when the ping problem happened
eu mondays
It seems to be up, try reconnecting
We already reconnected man
And all of our items gone
We wiped them and when ping problem occur we disconnected from server and then wiped team looted all of us
We have the record
It's very unfortunate that it happened. I do apologize that it happened to you during a fight. However, we do not refund items
how to do a ticket ?
To appeal a ban or to report something?
I need a admin
my two front doors got code changed for no reason nothing else
just me and my friend on
report someone cheating
Hey, @ocean thistle
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Question why on EU long, 600 slots, it was 800 at the start, then it went down for a couple of hours today in a row. Question, how do I get in without donating? 800 online, 150 players+ queue, server went down several times, what should I do when I get kicked, except buy VIP?
What's in it for me? That you make over slots to get more people to come in, then lower them because of just 400 thousand objects? I would understand if it was ZEUS, where there are enough plugins, but there are almost none. Maybe you're saving on hardware and that's why it falls? Not because of the 400 thousand objects, and the answer to my question, it did not give, what do I do?
If you're unable to get VIP, then waiting in queue is the solution. I do apologize for the issues we've been experiencing, which affects your gaming experience. I know it sucks to be constantly be waiting then crashes happen. It's not something we want either :(
Such a suggestion in terms of economics, but if you do 800 online and it goes down, doesn't that mean you should put multiple machines on the same server and merge them? As did RustReborn, they have 1200+ online, with their plugins, nothing lags, nothing crashes, and it would be an excuse to make a little more slots to 1000, I think the players for that amount will be found, and pay off in consequence
There is a huge difference between a modded/game (like ukn/rtg/bed wars/...) and a "vanilla" server you can't do the same thing
also going to such pop is possible, the main issue at this moment is the memory leaks in the game, which FP is working on, then it will be more a decision to go for those pop or not depending on the server identity
most crash (like 90% ...) are not hardware related, it's just the bugs in the game that make the server stall or crash
Hey, @cloud hinge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Tickets must be created ingame or on the website not in discord
with these tickets no result
Well it's the only way we have to create ticket, but if we don't see the player cheating we won't ban him
even if a whole team report him
but how they knows where to raid and how they know where enemy
100% cheaters and after time they will receive an avtomatic VALVE ban if you admins do not see cheating
About the first one, I think Facepunch's attitude towards Rustoria is obvious, they might make a few concessions there. All the more who but Facepunch understand that the game is absolutely server-optimized, and gameplay, too, though they kind of tried to introduce something for the servers, but they do not particularly get, and unlikely to get any optimization given the game engine. I do not even know, said nonsense about the fact that they are trying something). People introduce content that is forgotten for a month or two, which has no effect on the main gameplay in any way, but after every such update, the computer should still have a couple of times to update
I was speaking in term of multi node server/...
as for now you can't host a normal map, with a vanilla "gameplay"/... on multiple server, the thing that was under implementation is using the sea as a portal to cross server, but that's still not really in place as far as I know, but it would mean different server with portals to go from one to another, but the game server would still be 2 (or more) servers
I understand, but it was said that on vanilla a lot of in can not, conditionally, to stay in this tab, there are restrictions, I went on to you about that, given the importance of RUSTORIA in Rust'y, the indulgence is quite possible
It was nothing more than a joke, even technically it would be too weird to do that -_-.
Was not a joke 🙂
but no official = vanilla experience, you can't change anything without FP permission and they are quite stick about it
Well even if it's not a joke, it could very well be one of the forgotten promises of FP, of which there have been many in my 7 years of playing
Anyway, thanks for the little discussion you supported, answering my questions, good luck
Hey, @heavy geyser
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
when to expand slots on EU long ?
!appeal
Hey, @full glen
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Are yall going to create a creative server?
As it was told to you yesterday on the same situation you just need to be patient
vocal will only delay the situation
Not planned as for now, this would requite an ENORMOUS amount of work
Yeah I know
Well, not "know" but I can imagine.
we have 9 modded, 3 RTG, Base invaders, the events, ... we have already a lot of things 🙂
Yeah, stuff like that takes a super long time and large amount of effort
Have never did server development so I'll just take your word for it.
Besides rtg, all of our servers are just normal servers, like no battleground, Creative stuff and stuff like.
Me neither but I know how much work some of these guys put in constantly
mods I was banned on the server for cheats, but did not use cheats, what should I do?
Appeal it
it was rejected
Then you probably cheated
I'm ready to show that I played and still play without cheats
But you were ment to show in the appeal?
Well, you can't.
(
Your appeal was denied?
lags eu long
If so the decision is final
yes
Appeal decisions are final
sad

Hey, @near halo
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
u don't need to verify just restart
Ahhhhh
ip for eu long ?
please increase the slot by EU LONG
<@&274971100184576010> hello I was wondering how long an eac ban has to be before I can play rustoria again
broo dont ping an admin
Luke
/appeal
Hey, @main surge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
where's Luke?
How do I play on unofficial rust?
how many game bans do you have?
!ticket
Hey, @marble plover
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
why I can't connect to us mondays?
pls help.
Disconnected: Banned: come to discord.gg rustoria - Luke
@balmy cypress
!TICKET
Hey, @desert sorrel
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
ADMIN PLS
When will he come ?
hello admin,my friend got banned from EU long, should be vpn issue.i appealed,shows not be banned, plz help,
steam ID:76561198425825936
does soloduotrio wipe td
pretty sure it wipes in like 25 mins
ight bet
expand the slots by expanding ey long, the queue moves for a very long time and it is very large, I have been sitting in line stupidly for 8 hours because of these reboots and lags
2x is broken
please rollback
why i cant build? server 5x EU
@native kelp
fix 2x
i cannot live without 2x i am dying
#wipe-feed message 2x is getting a 8 min roll back as I can read
please be patient till it gets rebooted
!ticket
Hey, @zealous cloud
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
ye EU medium seems to be offline
Aware of eu medium

!ticket
Hey, @opaque pilot
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @next oar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!Appeal
Hey, @outer bough
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!APPEAL
Hey, @summer shore
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I DMed him about you
i need help its not letting me load in ill be in the server for 3 min then kicks me and says chargebacks??
how do i make a ticket for the 5x
!ticket
Hey, @frail sphinx
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
thanks
i cant join rustoria eu main : cinnection attempt failed
retry
same here whats going on?
😤
Eu Main was down, it seems to be booting now
help i cant join
still down
same
while listening to music
yep server is not working
!ticket
Hey, @faint osprey
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
love this active staff team
In this force wipe i buy VIP and today I had it too and I went to connect it and I didn't have it
!appeal Should help
Hey, @iron nexus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
You should make a ticket in #payment-support
Hello. How do I find out the reason for the ban and who was a cheater in my team?
is Luke here?
admin
My teammate has been hacking because of VPN, his id 76561199480399768
server again why

should be good in a few minutes

Thank you



🖕 🖕 🖕 🖕 🖕 🖕 🖕 🖕
is eu main down?
yes

please stop spamming emojis
🖕 🖕 🖕

bro i got kicked off this server for less, just get them out

admins, i've been waiting here for almost half a day to answer me on my ban message
What does it says when you try to connect ?
connect discord.gg rustoria - Luke
hello its me again
?steamid
Hey, @naive tree
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198341205632
Gonna need to wait for @balmy cypress
hopefully not another day
I bought a VIP for a friend and it does not work, I wrote to support, and they gave it to my account, wow
the server has been running 2 times we go in we are dead in missile silo and we cannot search ourselves because we need a blue access card there on EU Main
a good server
after the global vape
thank you for a very good server
Now I'm out of the game
don't you have any way to get the resources back?
If you have any payment issues or VIP issues please make a new ticket in #payment-support
they don’t answer me now, this is the last time I buy VIP here, this is some kind of horror, the second time in a week
my loot is stuck under a foundation from glitching through it is there anyway i can get my stuff back
Sorry about it but payment and vip problems are handled only by few admins and they are trying to solve it asap
I have the same thing
Admins do not interfere with gameplay so sorry
damn it, I like the server, I like everything, but there is always a problem with buying VIP
I'm very sad about this
It's not normal
I hope your ticket will be solved quickly 
people had resources and then because of the admins they have no resources and there is no return of resources
I need to buy another one but I'm really afraid to wait 2 hours again ((
I am pretty sure its not because admins
and then why are the servers lagging?
why can't anyone fix it all?
Admins are doing their best to have max performance on servers. Lagging its not because of admins. There’s a way more reasons why servers sometimes are a bit laggy
god, yall admins are such a joke lmao, submit a clip of someone admitting to cheating and recieve an automated "he isnt" reply. legit everyone knows he is, such clowns
Someone saying this in chat, Is often a troll. Our investigations are carried out to a high standard and at the time a player was investigated the admin was happy they was not cheating
wher do i report cheaters
things used to be different, but now the servers are so out of order that when you log on to the server, you're dead for nothing and can't search on your own.
/report
Hey, @humble chasm
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
That sounds like some FP problems
lmaooooo I literally have a screen recording of him admitting to cheating, he was streaming all day cheats and debug camming in discord
what a clown of an admin team
I want to play the game normally, spend time in it, and then everything just disappears and nothing will be returned to you
Do you have evidence of this?
yes
what is FP?
I linked it in my ticket
Other than that
Facepunch
I left the discord immediately and it was on my second moniter so nvidea replay didnt capture it
if the admins cant ban from someone admitting it and blatantly using day cheats in pitch black night then thats just hilarious
ill just wait for the gameban I guess
We gather our own evidence anything you provide can help an investigation. However we would never ban just off your clip alone
yeh and everyone knows toria admins cant gather evidence for shit lmao
if someone isnt spinbotting its an automated "he isnt cheating" and he gets gamebanned days later
Well, You're welcome to your own opinion. 
lmaooooo what clowns
on eu long me and my 2 teamates r being kicked from a boat aswell of losing 70hp
yo awz just found a duplication glitch can you hop in a call
open a #payment-support ticket
Can y’all fix US medium? AI are all sorts of fucked
Anyone ever have no lag on modded servers then you go to official and have stutters/rubberbanding. Not sure what's wrong. Curious if anyone has a fix.
can you please take care of my ticket?
Response times can take up for 24 hours depending on the situation, make sure to add any additional information that could speed up the time. An admin will look into it asap!
already put all necesary info
what's your Steam ID?
Is this real chat
76561198338395436
Is this a regular ticket or network support/payment support/ban appeal?
payment-support, my VIP isnt working
A limited number of admins handle payment support tickets to minimize how many people handle sensitive information, so those can take a little bit longer. We appreciate your patience!
@balmy cypress
i understand, do you think that will be handled tonight?
Honestly unsure as it depends on admin availability (and I am unfortunately not one of the people that handles it)
got banned for having too new account
the admin does not respond for a day
Please stay patient a bit he know about you
he will handle it when he will be available
/ticket
Hey, @craggy narwhal
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @craggy narwhal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@noble terrace
i ate ban
look man, I didn't open any cheats, I really love this server more than my life, I don't play any other server than this server, I want my ban unbanned, I promise I won't do it again
we just had a fight with my friends from chat
and that's the only reason
What did u do
we just had a fight with my friends from chat
and that's the only reason
For what
I'm really sorry
For what
Like what
guys
I wait 1 month, I wait 2 months, but limitlessly ruthless
this is not the place for conversation
!appeal
Hey, @twilit bronze
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@vapid zephyrbanned me from the site
I'm sorry my dear Francais friend.
You have been blacklisted
You are no longer allowed to use the tickets website.
@vapid zephyr
@vapid zephyr look private dm
You are permanently banned from Rustoria. Your appeal was denied.
What you did was intentional and malicious and you are no longer welcome to play here.
guys pls
I promise I won't do it again
I didn't open cheats or anything, I can wait even 3 months
pls
No. But I hope you find somewhere else you enjoy playing. 
bro pls
I really don't want to lose my favorite server here
I can wait even 5 months my ban please
Bro if its not perma just wait it out shut up damn
the admins have already told you its permanent, please find somewhere else to play
I promise I won't even write to chat
#general wont ask again
Should have thought about that before you did what you did. I can't help you any further, I'm sorry.
What did he do?
none of your business :)
i just asking
we just fought
if you dont need help, please leave the support chat
Literally asked there but got ignored there..
No you did not.
same with you chn
What I did
its because its none of your business
so there is no need for you to be in here
You are very much aware of what you did since you decided to double down and come back on a second account to do it again.
You cannot play here anymore. Have a good night.
I understand you are curious, but its none of your business, no hard feelings <3
i just tried to see if i'm banned
😭 ill go back to general chat
That's why it's ridiculous to be permanently banned
Which is a lie
its ok,just interesting can you answer in #general?
i have 2 account bro I just checked to see if I was banned on the other one
Again, that's a lie.
just 1 second 
What's punishment for racism
Mute i guess
What about ddos / death threats
Just do not do that -_-
I just need to know for learning purposes. Is it a 5 month ban? but perma if the person alts?
Ban length is highly situational, so I can't give you a straight answer. The only one that is consistent 100% of the time is hacking, which is always permanent.
@noble terrace
So what would a guy who got banned for 5 months and came back to do it again then got permad have done? In most cases
sorry what was your question @near halo ?
Punishment for racism?
mute
i was right
unless its excessive and vulgar, can be worse
I don't know how many more times I can tell you that your ban is permanent.
You can't play on Rustoria at all anymore in the future. If you try to play on a different account, you will be banned for ban evasion.
Weird, haven't had one interaction where I didnt hear nword on eu 2x
we do not monitor voice chat unfortunately
if it was text chat and the person is not muted, please make a ticket
what happend to us long
think it may have crashed, staff are aware 
ok
ok so i joined the server for first time had vpn on cuz i was web browsing friend convinces me to join server and got insta bannedfor "hacking"?
!appeal
Hey, @urban smelt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
already did that on website
booting
ok
the appeals take some time, please be patient and wait for a response
did the server get booted offline
unsure
can i open a ticket in here?
!ticket
Hey, @timid arrow
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @timid arrow
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Can I ever get promoted to Sr. Owner?
US Long down
booting
ty

servers rebooting?
What id I dont see the person im trying to report?
yeah! US long
ty
even if you can just give the name, someone can investigate hopefully
Does this thing go off ingame name or steam name?
a
I promise your ban is permanent. Please stop asking.
support?
<@&274971100184576010> uh so this is a weird one but someone bought vip with my card? Like I haven’t played rustoria in a while and I’ve just got a receipt saying I bought vip could someone check it out for me. Like it came out of my bank
bad admins of nice server 😄
What's up?
is there support vc?
Or doxing is not allowed*
How can I join with a bind? ( the server )
ok
Hopping on to foundy wipe
Needs to be gone
I can't vc right now. Are you comfortable typing in here?
nah
Dyslexia maybe?
mine or yours?
Both, i can't spell you can't read
fair enough
Can you DM me instead?
yurr
so for some reason i cant connect twitter
Whats up?
Hello friend, once I bought a VIP slot on the EU LONG server, Now I have been debited again. I want to return them and not buy a VIP slot
<@&274971100184576010> HELP ME PLS
i got unbanned and the instantly banned again ?
.
can someone help
i got unbanned and the instantly banned again ?
!cancel I would also recommend you submit a #payment-support ticket
Hey, @minor mulch
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
could you help me with the twitter verification
can one of the admins help me out please
whats your steam ID
and what if my money was debited and the website still does not show that I bought a VIP slot?
@west ospreyI was wondering when LUKE was online, was it the weekend, so he wasn't online for a long time
like my url ?
I'm not positive of when Luke was last active.
sure




