support

[slow birch]

You are in the right work doing 4 days a week

[quaint patrol]

Nah mate 4 days a week, 12 hour shifts though

[slow birch]

I would do that I do 9 - 10 hours a day now

with a short Friday

[quaint patrol]

I prefer longer days less days

I work on average 10 more hours than most people and still get an extra day off than them too lol

[slow birch]

See man the right job

[young quiver]

i think hardcore is down

<@&274971100184576010>

[slow birch]

I will take a lool

look

[young quiver]

ya its def down

[slow birch]

Yeah I have devs looking

[young quiver]

ty

[young quiver]

any ETA on when mondays & hardcore back up? @slow birch

[quaint patrol]

#announcements 🙂

[young quiver]

ty didnt even notice there was a new 1

[quaint patrol]

No problem

[magic ocean]

hey someone can elp me??

[quaint patrol]

I’m not staff but I may be able to assist?

[magic ocean]

i be banned for "playing with hacker" buut i dont know e is hacker because i play with him only because he is firendly with me in game, i dont a friend and i only farm =/

[quaint patrol]

!appeal

[marble mantle]

Hey, @magic ocean

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[magic ocean]

can i speak in spanish in appeal?? my englis is very bad

[quaint patrol]

You’ll need to appeal, but you should be more careful with who you play with🙂

[magic ocean]

i only be friendly sorry 😦

[quaint patrol]

If you do, they will use google translate to read it, but I can’t see there being a problem with that🙂

[magic ocean]

i gonna try

and message is i cant because i banned recently

[quaint patrol]

If you leave it for 10 minutes and try again it should hopefully work

[magic ocean]

is probably i get unbanned?

or is difficult?

appeal under review i wait =/

[quaint patrol]

I know absolutely nothing about the situation and I would hate to guess, but I wish you best of luck with it

[magic ocean]

ty =/

[drowsy maple]

!steamid

[marble mantle]

Hey, @magic ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drowsy maple]

Hi, im available to take a look

[magic ocean]

ehm?

i dont understand

you need my id?

[drowsy maple]

Yes please

[magic ocean]

pt here?

[drowsy maple]

yes

[magic ocean]

76561198856671487

[drowsy maple]

looking

[magic ocean]

ty

[drowsy maple]

You will need to put in an appeal for this.

[magic ocean]

for what?

[drowsy maple]

Your ban is temporary. It will be lifted in 7 days. But if you put in an appeal, the admin will consider anything you write

[drowsy maple]

One of your teammates was banned for hacking on the server

[magic ocean]

yes but is teamate only because he invited me for friendly in game

i dont knopw ow is him

[drowsy maple]

I see. Please be sure to write that in the appeal so the administrator can know.

[magic ocean]

what?

my english is bad and i dont uunderstand all

[drowsy maple]

If you put in an appeal, the administrator will consider what you say.

[magic ocean]

pui t he is not real friend

[drowsy maple]

ok,

Please write that in your appeal

[magic ocean]

can i appeal again?

[drowsy maple]

Did you put it in already?

[magic ocean]

i appeal 1 time

[drowsy maple]

It might take some time for the system to update

try to write one now

[magic ocean]

aah okay

[drowsy maple]

!appeal

[marble mantle]

Hey, @magic ocean

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[magic ocean]

there it says appeal that it is under review

does not allow me to appeal again

I made the wrong account of discord

[drowsy maple]

I will clear that one so you can put in new

one moment

[honest mango]

any info on the US monday server being down? id love to seal my bunker and go to bed...

[drowsy maple]

checking

[drowsy maple]

I have cleared your appeal, you should be able to make a new one now

[magic ocean]

okay

[drowsy maple]

Dev actively working on it

[honest mango]

is htere a timeline?

[magic ocean]

now i send appeal again

[honest mango]

there*

[magic ocean]

you see, I registered with another discord account in rustoria

@broken sapphire in this

check this appeals

hi??

[red raven]

How to check the cheaters in the team, in the server game was banned teammates are saying they did not cheat.

[magic ocean]

what?

[toxic shard]

?steamid

[marble mantle]

Hey, @red raven

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[magic ocean]

are you talking about my appeal?

[toxic shard]

No

[magic ocean]

can you help me?

[toxic shard]

in your case if your appeal is under review you just need to wait

[magic ocean]

I just wanted to know if @drowsy maple was still here

but okay i wait all you need 🙂

[drowsy maple]

Hi, were you able to put in new appeal?

[magic ocean]

again?

[drowsy maple]

no, i am asking if you put in the 2nd one

If you put it in, Admin will look when they are able

[magic ocean]

i put that; I was banned from playing for teaming up with a hacker, but I was actually only friendly with one person and I didn't know him at all... I was just trying to be nice and friendly without knowing that person was a hacker. Now I want to play with real friends and I can't because I'm banned 😦 I PROMISE I DID NOT KNOW THAT PERSON AND I AM NOT HIS FRIEND

[drowsy maple]

ok, the admin will see it later and will make a decision.

[magic ocean]

and that see: APPEAL UNDER REVIEW
YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.

IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.

[magic ocean]

ty

[drowsy maple]

If it is denied your ban will still lift in 7 days

[magic ocean]

wait

you say if it is acceptend or dennies is same?

appeal is for nothing?

[drowsy maple]

no sorry. If it is accepted it lifts right away. if denied, it lifts in 7 days.

[magic ocean]

ooh goodness

nooo

ty

[drowsy maple]

haha sorry. misspoke.

[magic ocean]

i wait patiently 🙂

[drowsy maple]

it might take up to 3 days for the admin team to see it

[magic ocean]

ah...

in 3 days sure raid my base xd but isok if not is posible before

[honest mango]

is there an ETA on us monday server up time?

[drowsy maple]

Being actively worked on, but no eta from the devs just yet

[tribal agate]

why does it not allow me to link my twitter to access /kit loyal in game?

[toxic shard]

Currently having issues with the twitter link since the API changed, being worked on

[tribal agate]

an eta on the fix or not determined?

[fiery pecan]

lmao no bean

[solemn wyvern]

Who can help me? I am banned from accessing the server due to VPN

[lean stump]

<@&274971100184576010> VPN ban steamID：76561198098944203

[solemn wyvern]

Who is the administrator

[lean stump]

no one

[thorny dune]

Hello there, this should now be fixed and you can reconenct

[lean stump]

Thank you, brother

[solemn wyvern]

steam ID :76561199098781852 help me @thorny dune

@thorny dune VPN ban steam ID :76561199098781852 help me

[thorny dune]

Hello, this should also be fixed

[trim field]

how to report the person who using racist slut, got a clip tho

[drowsy maple]

!ticket

[marble mantle]

Hey, @trim field

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[trim field]

is using n word and call asian as ching cheng chong for internationaly is bannable?
rule shows up to me all kind of racism is ban

[drowsy maple]

If you make a ticket, an admin will look into it and deal with the player.

[trim field]

even nickname not inculded at video and just voice?

[drowsy maple]

They may be muted or banned, the admin who looks would decide

We do not moderate voice chat

only text chat and names

[trim field]

yeah im just askin at in-game issue

[golden stirrup]

Can hi VPN help me

[sly gorge]

Hello, I subscribed to all your sources, I enter the /auth command and writes there is no such command.

[magic ermine]

Dale?

there is a cheater in 2x vanilla eu named Jung KooK

[tough bane]

ALready fixed

[drowsy maple]

!ticket

[marble mantle]

Hey, @magic ermine

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tough bane]

Have you already created a ticket?

[drowsy maple]

put in ticket plx

[sly gorge]

!ticket

[marble mantle]

Hey, @sly gorge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sly gorge]

Hello, I subscribed to all your sources, I enter the /auth command and writes there is no such command.

[near halo]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

Ticket #b93a31
please investigate. im so sick and tired of opening tickets just to be told theyre getting forwarded to EAC. if thats the case i will jusst F7 only from now on and not bother making tickets

player without a doubt has a cheater in the group and sends teammate out to go kill me. theyre giving information on my where abouts every single time. blatantly ESPing

[slow birch]

Every ticket is investigated. Just because the outcome of the ticket is not one you want or expect doesn't mean it has not been looked into and checked. Admins spend a good amount of time on each report and fully investigate a player if they are offline there is only so much that can be looked into.

[raven mist]

Also no need to come in support for every ticket you make

We’ll get to it and you will receive a response

[near halo]

i have access to admin tools and alot of players i look at have rust game bans are on alt accounts. how are they allowed to still play?

is that not a rule?

[raven mist]

Excuse me?

[near halo]

?

[raven mist]

You have access to what exactly?

[near halo]

ukn admin tools. can see accounts

[raven mist]

You are blindly going of those tools?

[near halo]

the same players come to rustoria servers

[raven mist]

Are the alt accounts gamebans over 180 days?

[near halo]

some are

[raven mist]

That means they are allowed yes.

Maybe you should stay doing admin duties on UKN and we’ll do our investigations on our servers

Also wouldnt go off blindly on tools and do some more investigation, not everything you see is what it is

[full sinew]

Hello dear admins. I want to ask you a question, please tell me that with the new update, there will be no sleeping bag limit on your modded servers, please?

[raven mist]

Not sure on modded

Cant tell you that yet

We might push that limit

[gilded thorn]

yo i got banned i think like 900 days ago and i used up my ban appeals at that time, any chance i could ban appeal again ? i do miss playing

[raven mist]

Been a long time zen

Send me your steamid

[gilded thorn]

yeah lol

[full sinew]

I was very saddened to hear this terrible news. The thing about the game is this sleeping bag. I hope you don't bring this sleeping bag update to your modded servers. I think many people like me support this view. Facepunch doesn't care about feedback, but please rate this view as Rustoria.

[harsh ridge]

can u dm me?

[raven mist]

I just dont wanna give a definite answer yet

[raven mist]

I see you just already dmed me!

[harsh ridge]

yes

[gilded thorn]

76561198844018609

[full sinew]

@raven mistT hank you very much for answering my questions. We eagerly await 🙂

[raven mist]

I think you kinda ruined it already by ban evading that much

What was the steamid of the first banned account?

[gilded thorn]

i barely remember how many times did i do it ?

[raven mist]

3 times afaik

[gilded thorn]

76561198973025359

[gilded thorn]

oh wow lmao

yeah i really wanted to play with zune and m7md95 XD

[raven mist]

Ah and you were also gamebanned while on our servers, yeah im sorry but thats perm

[gilded thorn]

oof well it was worth a shot

thanks for helping

[raven mist]

Always worth trying

[gilded thorn]

is schaadt still an admin ?

[raven mist]

Yes

[gilded thorn]

he was our farmbot when we played with him

XDDD

[raven mist]

Hahahaha those were good times tho

Lets take it to #general tho

[junior epoch]

Is the vip for 30 days a subscription

[toxic shard]

if you select subscirption yes, otherwise no

[junior epoch]

How can i see what i chosed ???

[toxic shard]

here is the menu when you buy it

check on the top right, you have an account menu

[junior epoch]

How can i quit it

[toxic shard]

!cancel

[marble mantle]

Hey, @junior epoch

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[junior epoch]

Alright thx 🙏

[young quiver]

how is mondays/hardcore still down lmao

do we have any eta?

[drowsy knot]

why cant i join us main?

[toxic shard]

What error do you get ?

[drowsy knot]

some worldfile mismatch

[toxic shard]

delete the file that missmatch

[drowsy knot]

got it thx

[silver cargo]

I was VPN banned 76561199168331560

ADMIN

[raven mist]

Fixed

[sly berry]

is that the us monday in fixing?
can't find it

[swift solar]

Can you help me, I was done by the node

MY STEAM ID:76561199153320217

[upbeat summit]

CHEATER AT SMALL

[marble mantle]

Hey, @upbeat summit

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[upbeat summit]

ON MAIN

[vapid zephyr]

Please make a ticket, posting clips in here will not help :/

[upbeat summit]

im not making a ticket lol doesnt concern me

[vapid zephyr]

It takes like 30s of your time, and would help you and many other players on the server

Pls, just make a ticket, we do not call out cheaters in public for obvious reasons

Would take 30s

[foggy pilot]

@raven mist I was VPN banned 76561198284743113
ADMIN

@toxic shard

[fallow fulcrum]

please fix train tunnels on rustoria main

[vapid zephyr]

!appeal

[marble mantle]

Hey, @foggy pilot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[foggy pilot]

T T

[pulsar raptor]

I was VPN banned 76561198892840354 ADMIN

[vapid zephyr]

!appeal

[marble mantle]

Hey, @pulsar raptor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fallow fulcrum]

<@&393554009799000064> rustoria main us train tunnels has been broken for 12 hours no admin support

[elfin barn]

Do you mean the AI does not work?

[fallow fulcrum]

no it just doesnt spawn

the ai doesnt work on this server either but train tunnels just wont spawn at all

[timber latch]

Is EU Main and US main the same map?

[elfin barn]

You can see the maps in #wipe-feed

[elfin barn]

Thank you for reporting will check and forward it.

[fallow fulcrum]

okay thanks

i mean it does "spawn" but when the tunnels spawn anything its just 1 scientists and a couple of crates for an entire station, and the scientists doesnt move

so there is definitely a problem

[fallow fulcrum]

is the scheduled restart to fix tunnels? or no

@elfin barn

[vapid zephyr]

The scheduled restart happens every single day at 10:00 est regardless of if fixed are needed

Unsure if the tunnels will be fixed in this, hopefully,

[fallow fulcrum]

ah ok

i really hope they do get fixed

[vapid zephyr]

Would be great if it was 😄

[fallow fulcrum]

crates respawned but no scientists

[summer basalt]

@midnight flumeVPN ban ，76561198219402645 。 thx you

setamid=76561198219402645

[vapid zephyr]

!appeal

[marble mantle]

Hey, @summer basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[summer basalt]

@vapid zephyrVPN ban ，76561198219402645 。 thx you\

[vapid zephyr]

Please appeal

https://bans.rustoria.co

[raven mist]

Fyi, we will indeed adjust this on our moddeds

[summer basalt]

@raven mistVPN ban ，76561198219402645 。 thx you

@raven mistsetamid=76561198219402645

[raven mist]

Checking @summer basalt

@summer basalt

It should already be fixed @summer basalt

Try to join again ^^

[summer basalt]

@raven mistThank you, thankfully

[pulsar raptor]

@raven mistI was VPN banned steamid=76561198892840354 ADMIN

[vapid zephyr]

!appeal

[marble mantle]

Hey, @pulsar raptor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drifting shale]

I GOT BANNED

CAN U HELP ME HAVE AL LOOK VPN BANNED 76561199202217850

<@&274971100184576010>

I WILL BE PRETTY APPRECIATE

[raven mist]

Should be good to join now

[topaz fern]

someone help me!!! I played normally for about 3 days and yesterday on the server and today I went to play it appeared that I was banned by a hacker since I never used anything!!! Steam ID... https://steamcommunity.com/profiles/76561198123128419/

[vapid zephyr]

!appeal please

[marble mantle]

Hey, @topaz fern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[civic pilot]

where can i submit a ticket on player

[vapid zephyr]

!ticket

[marble mantle]

Hey, @civic pilot

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tacit dragon]

check VPN ban steamid76561198806507158

<@&274971100184576010>

[vapid zephyr]

!appeal

[marble mantle]

Hey, @tacit dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tacit dragon]

Can you help me? I'm banned from the virtual network.

[vapid zephyr]

Please appeal at the top link

https://bans.rustoria.co

[tacit dragon]

I have appealed. How long will it take?

[vapid zephyr]

Depends on the situation, we typically say 1-3 business days as the estimate

Can be longer, can be shorter

[tacit dragon]

Last time I lifted the ban in a short time.

[vapid zephyr]

That’s good, hopefully not to long on this one either :)

[chilly siren]

how can i open a ticket i asked here 2 times why do i keep time out on your servers every 30mins and 30 seconds

[vapid zephyr]

You could try and open a #network-support-old ticket :)

[steady meadow]

ADM

My friend used VPN and was banned from the server

steam ID:76561198425825936

@midnight flume

@drowsy maple

@raven mist

adm

We are a full VIP team and hope to resolve it quickly. If we cannot resolve it quickly, we will not purchase a VIP again next month

@balmy cypressMy friend used VPN and was banned from the server

[vapid zephyr]

Please make an appeal

!appeal @steady meadow

[marble mantle]

Hey, @steady meadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[steady meadow]

I think the management can help me solve it quickly because last time they asked for my STEAM 64ID and helped me solve it within 5 minutes

Because it did not violate the server's rules, it only used VPN

[vapid zephyr]

That is not proper procedure, please make an appeal

https://bans.rustoria.co

[steady meadow]

Can you have the management speak?

I need management to reply to my message

[vapid zephyr]

No, please make an appeal and someone will get to it as soon as possible

[steady meadow]

I need the help of management, not to file an appeal

[vapid zephyr]

You need to file an appeal, that is how all bans work, even VPN bans

Please do so

[twilit valley]

Hello

[steady meadow]

I know, but I still really need the help of management personnel

[vapid zephyr]

[vapid zephyr]

No you don’t, please make an appeal, since you know what your next step is (appealing at https://bans.rustoria.co) please leave the support chat

[twilit valley]

hello, I haven't logged in to rust for a long time, I just logged in to play with my friends, but I was banned directly, can you help?

[vapid zephyr]

!appeal

[marble mantle]

Hey, @twilit valley

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[steady meadow]

I think you need to open a fast channel for VPN appeals, rather than waiting a long time for a response and access to the server after the appeal

[twilit valley]

İTİRAZ REDDEDİLDİ
İTİRAZINIZ REDDEDİLDİ . BU KARAR KESİNDİR VE İTİRAZ EDİLEMEZ.

says so

[vapid zephyr]

Please appeal it as a server muted

2nd option

[steady meadow]

@vapid zephyrSo I think I need management personnel. Can you help me contact them? Thank you, host

[vapid zephyr]

No, please leave the support once you have appealed.

[twilit valley]

I don't see such an option.

[vapid zephyr]

It’s the 2nd option on the appeal website, https://bans.rustoria.co

[steady meadow]

I have appealed, but I haven't received a response for a long time, so I need the help of management personnel instead of waiting all the time. If I keep waiting, what is the purpose of the VIP I purchased?

[vapid zephyr]

Since you have appealed, there is nothing else we can help you with, please be patient and wait for an answer to your appeal

[twilit valley]

@hoake lütfen resim atabileceğim bi oda etiketlermisin

@hoake please a room where i can post a picture the tags are wrong

[vapid zephyr]

You can dm me

[steady meadow]

I think you can help me find the management personnel who can reply to my messages now

：）

[vapid zephyr]

Please wait for an answer to your appeal

[twilit valley]

I sent you from dm

[rapid palm]

yo whats up with the 10x

eu

@vapid zephyr

[magic rover]

i keep getting dc'd from 10x eu

Disconeccted:attempt failed

[vapid zephyr]

I believe it’s down atm

[lyric basalt]

the server crashed I think

[magic rover]

lmao

[vapid zephyr]

Staff have been made aware

[magic rover]

epic

[rapid oyster]

Is EU 10x NoBPs down or did I get banned?

[ocean thistle]

It was down, should be back up now

[pulsar cape]

My friend is using cheats, we just met, how can I unban please?

[lyric basalt]

!appeal

[marble mantle]

Hey, @pulsar cape

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[junior tangle]

I need to lodge a complaint because vpn is forbidden. I bought a vip, and I need to accept it quickly.steam id76561198281301751

[pulsar cape]

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

?

broo

[noble terrace]

Wait 5-10 minutes and try again 😛

[pulsar cape]

ok thank you

[rugged estuary]

i just did f1 kill and respawned and my bag is gone can someone explain to me what happend?

[vapid zephyr]

How long ago?

[rugged estuary]

30 sec

[vapid zephyr]

Someone must’ve looted it then

[rugged estuary]

i did f1 kill on a bed

in my base

i respawned on that bed

had the same issue yesterday where my bag was gone after i logget out

so is it just gone now?

[noble terrace]

Unfortunately sounds like a FP bug :/ I would submit an F7 bug report to them but it's most likely gone/fell through the ground

[rugged estuary]

okay...

[dreamy prawn]

can I get someone to look at tickets on the us5x please?

[unkempt imp]

Admins are very busy people, and take time to look at each individual ticket. Please be patient.

[lapis ivy]

There is a kid flying around on rustoria main.

[dreamy prawn]

My query needs no response from you, thank you.

[unkempt imp]

!ticket

[marble mantle]

Hey, @lapis ivy

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[proper umbra]

Does US Long server wipe bp's every force wipe?

[unkempt imp]

#oldserverinfo

[proper umbra]

I guess that is a yes?

[dreamy prawn]

<@&274971100184576010>

[vapid zephyr]

Yes, long only wipes on force wipes, which wipe bps

[vapid zephyr]

No need to @ admins, someone will get to it asap

[dreamy prawn]

been 2hours, seems a bit lengthy.

[unkempt imp]

sometimes tickets can take a day, just be patient

[lucid ibex]

I NEED A MODERATOR

[unkempt imp]

!ticket

[marble mantle]

Hey, @lucid ibex

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lucid ibex]

HE WAS CALLING OUT MY MOVES THROUGH WALLS AND HEADSHOT ME IMMEADTLEY

[unkempt imp]

dont call out cheaters in chat. submit a ticket in game or on the rustoria website

[dreamy prawn]

blocked

[unkempt imp]

just tryna help 🤷‍♀️

[vapid zephyr]

They aren’t wrong

Normally not upto a day, but longer than 2 hours depending on the situation, admins are always working on tickets, just please be patient :))

[tacit dragon]

@vapid zephyrI was banned from the game, saying that someone in my team cheated. Can you help me find this person's STEAM ID?

[tacit dragon]

I need the help of the administrator.

@vapid zephyr

<@&274971100184576010>

[unkempt imp]

please dont ping administrator role lmao

[vapid zephyr]

!appeal

[marble mantle]

Hey, @tacit dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tacit dragon]

Now I have complained, but the complaint has not been accepted, so I can't appeal again.

[wispy loom]

You will have to wait for your appeal to be reviewed now

Someone in your team was gamebanned

[tacit dragon]

But why is it so slow?

[wispy loom]

Ban appeals are not a priority as tickets are

[tacit dragon]

No one in my team cheated, which is the most important thing. There is one who is not in our team, and one named Yang. He cheated, but we don't know him or even met him.

[wispy loom]

Someone else got gamebanned

[tacit dragon]

So I really need the help of the administrator.

[austere bough]

some admin told me to come tu rustoria discord

my team8 got banned for ban evasion

and i am team leader

[winter valve]

!appeal

[marble mantle]

Hey, @winter valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vapid zephyr]

What was the admins name?

[austere bough]

i dont know

[vapid zephyr]

Was it in the disconnect message?

[austere bough]

i just got kicked,and the rest of my team told me that ,in the massage it said to come discord

[vapid zephyr]

The disconnect message should have Disconnected: Banned: come to discord (name)

Are you able to ask them the name? It’ll make helping you a lot easier 😄

[austere bough]

my team8 is on his alt account,mainn one has 2.5k hours, we are playing with some newer players and he got kicked for ban evasion

ashy v2 is his name

[winter valve]

hello i am his mate and i got banned on my other account because i got a virus on pc and the guy used my account to cheat

[vapid zephyr]

He can appeal

[austere bough]

i am gonna join and ask for the admins name

[vapid zephyr]

@ https://bans.rustoria.co

[vapid zephyr]

If you load in, it should show you the disconnect message again :)

[vapid zephyr]

.

[austere bough]

it let me join without any message

[vapid zephyr]

So you aren’t banned?

[austere bough]

i dont think so

my team 8 is i think, i thought i was aswell cuz i got kicked

[vapid zephyr]

Hmm, well I’m not sure what the problem is then, please have anyone in your team who is banned appeal

[austere bough]

but i think it was because i was team leader

[vapid zephyr]

.

[austere bough]

sam

i am banned to

sam is the admins name

[gleaming hound]

hi

[vapid zephyr]

There you go 😄

[marble mantle]

Hey, @short prairie

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[vapid zephyr]

Please make a ticket, and avoid calling out cheaters in public :)

[frigid vessel]

can some check my ban appeal please

[wild escarp]

!appeal

[marble mantle]

Hey, @wild escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frigid vessel]

hello i logged on today on the server rustoria main and it said i was banned by someone named jamie someone help

[noble terrace]

@slow birch will need to have a chat with you. Feel free to shoot them a DM

[wild escarp]

can have a chat with a moderator or an admin real quick about ban appeal questions ?

[toxic shard]

As long as you don't try to appeal via discord yes

[wild escarp]

no yea just some questions and clarifications

[toxic shard]

well go for it, but can't garanty response

[wild escarp]

mind me messaging u ?

[toxic shard]

go for it

[frigid vessel]

is there a reason i got banned? no warning or nothing just straight ban?

[toxic shard]

that's how bans works, do you expect a countdown on the ban ?

[frigid vessel]

no like i dont even know what i did i just woke up and logged on to a ban

[toxic shard]

!appeal

[marble mantle]

Hey, @frigid vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ivory perch]

any reason why i keep getting disconnected every 20-30 minutes ?

[toxic shard]

wait I think I found who you are ... you are a come to discord ?

[frigid vessel]

huh?

[toxic shard]

what's the reason of your ban ?

[frigid vessel]

i dont know i just logged on and it said i got banned by jamie

[toxic shard]

ok it says "come to discord.gg/rustoria - jamie"

[frigid vessel]

ye

[toxic shard]

well the reason of your ban is related to your behavior, quite obvious, @slow birch will be with you when he is available

[frigid vessel]

ok

[terse edge]

someone is scripting in ukn

[ivory perch]

any reason why i keep getting disconnected every 20-30 minutes ?

[ocean thistle]

!network try this and if it doesn’t work #network-support-old

[marble mantle]

Hey, @ivory perch

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[terse edge]

please

help i got hacked

please help

https://tenor.com/view/confused-what-gif-25774069

[sterile cipher]

is server down?

[wispy dirge]

Like your steam account got hacked? orrrrr

[wispy dirge]

To which server are you reffering?

[sterile cipher]

eu long

im not able to connect

[wispy dirge]

What is the error you get when you try and connect?

[sterile cipher]

connection attempt failure

i was banned for 1 week and now its over but cant connect

[wispy dirge]

Was your appeal accepted or denied?

[sterile cipher]

i waited 1 week and its over now

i applied for appeal no reply

but i waited the 7 days

[frigid vessel]

rip my team out here playin duo cause i got banned

[wispy dirge]

I am able to connect, What makes you assume it was only for 1 week?

[sterile cipher]

it mentioned 7 days and the reason for ban was that i was in a group with someone who was hacking and he got invited to the team while i was offline even

[wispy dirge]

I would give it some time, have your SteamID64 ( https://rustoria.co/getmyid ) ready in case an admin replys to this/sees it and reaches out.

[sterile cipher]

that link is not working

its working

[wispy dirge]

Had an extra ) in it, my mistake

[sterile cipher]

its working now thank you bull.river

[wispy dirge]

❤️

[near halo]

How can I apply for a GeForce now vpn pass

[inner escarp]

any admins on?

[plucky bough]

We allow the use of vpns on our servers.

[inner escarp]

Penguin can you help me with my VIP problem

[plucky bough]

Maybe, what’s up?

[inner escarp]

I accidently bought VIP for the wrong server. Just trying to get it switched. I bought it less than 24 hours ago

[plucky bough]

Hey, you should make a ticket in #payment-support an admin will try to help as soon as they are able to.

@inner escarp ^

[inner escarp]

Yeah i alr made on just waiting now

[slim stirrup]

admin how we do a ticket?

cuz someone said the n-word on me

[lyric basalt]

/ticket

[marble mantle]

Hey, @slim stirrup

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[toxic shard]

if it's in vocal, we do not moderate vocal chat

[torn hornet]

!appeal

[marble mantle]

Hey, @torn hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gentle stratus]

how do i get whitelisted after a game ban

[stoic mulch]

EU 2x Vanill afk recycler, doing nothing at all

B4

[drowsy maple]

!steamid

[marble mantle]

Hey, @gentle stratus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drowsy maple]

send old and new steamids

and i will look

[obtuse peak]

disconnected world file mismatch ??

[gentle stratus]

wdym old and new

its the same account just i got gamebanned and want to know if im able to get whitelisted or not i cant yet because its only been 45 days and i need to wait a while

[calm otter]

@drowsy maple @karmic phoenix cheating

@drowsy maple @karmic phoenix cheating

@drowsy maple @karmic phoenix cheating

@drowsy maple @karmic phoenix cheating

@drowsy maple @karmic phoenix cheating

@drowsy maple @karmic phoenix cheating

[thin plover]

Well if you call someone out, they will toggle off and wont get banned

[calm otter]

@drowsy maple @karmic phoenix cheating

[thin plover]

Stop spamming also

[karmic phoenix]

me not hack

[calm otter]

U hack

[karmic phoenix]

he lies im god

[wispy loom]

!ticket

[marble mantle]

Hey, @calm otter

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

Im just saying for anyone in general

[calm otter]

!appeal

[marble mantle]

Hey, @calm otter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thin plover]

Appeal? Buddy make a ticket

[calm otter]

How new

[karmic phoenix]

he has severe autism

[calm otter]

Fuck u lobrodor bet mom

[thin plover]

Califeira told you how

[calm otter]

Bro cheating

Ok

[thin plover]

!ticket

[marble mantle]

Hey, @calm otter

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

/ticket add Lebrodor is cheating bla bla bla and include proof if any

[marble mantle]

Hey, @thin plover

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[karmic phoenix]

what

bro u tryna get me banned?

[minor temple]

!appeal @ionic ether

[marble mantle]

Hey, @ionic ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[karmic phoenix]

are you threatening me

[thin plover]

Anybody is free to make a ticket, doesnt mean you'll get banned?

I've had ticket against me too and hackusation

Doesnt mean shit

[karmic phoenix]

gayman im not hacking

[calm otter]

U are

[thin plover]

I dont know that, an admin will investigate

[calm otter]

Thx :)

[thin plover]

Now now, stop calling out in public in the futur

[calm otter]

First time

[thin plover]

[karmic phoenix]

he has never even played rustoria

[thin plover]

Do you know him?

[calm otter]

I knos

Know he is playing whith cheatd

/ticket add Lebrodor is cheating and using esp include proof if any

[marble mantle]

Hey, @calm otter

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

Well make a ticket like I said

[karmic phoenix]

but u got game ban for cheat an di not

[calm otter]

Me?

[thin plover]

In game you silly

[karmic phoenix]

yes

[calm otter]

No balls

[thin plover]

Ok guys if nothing else lets head to #general

[karmic phoenix]

gayman i not hack

he hack

[thin plover]

#general

[plucky bough]

!steamid @turbid depot

[marble mantle]

Hey, @turbid depot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[turbid depot]

76561199140443318

[tacit dragon]

First of all, I'm not a hacker, I didn't cheat, and no one in my team cheated. You can check the number of people I killed and the number of times I was killed. I also bought a vip on the server. Many people in our team have purchased vip! Yesterday, I contacted the administrator through someone else and said that there was a man named Yang cheating in my team! But there is no one named Yang in my team. I am innocent! I just want to enjoy the game. Last appeal, I thought it was a vpn ban. I hope the staff will check it carefully! Don't let me down on you! I won't play with your server if I can't solve it, and neither will my team! I will not buy your vip!

I need an administrator to solve the problem! The appeal was rejected! There is no way to appeal.

[plucky bough]

#368790610783764480

[somber oasis]

any admins on ?

[plucky bough]

Hey, what's up?

[somber oasis]

im playing EU main and there is this guy who hits his first 3 bullets with a sar headshot same thing with my friends can like an admind look at him

[tacit dragon]

@plucky boughAre you a manager?

[wispy loom]

I see your appeal was denied because you'll remain temporarily banned

Someone in your team got gamebanned, and it's not someone by the name of Yang

[tacit dragon]

Can you tell me his name?

[wispy loom]

Yes I sent you a DM

[tacit dragon]

I want to make sure that he is from my team. If I have nothing to say, I want to know who that is and I want to kick him off the team.

[wispy loom]

I have sent you a private message

[west mica]

?steamid

[marble mantle]

Hey, @upbeat bane

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric basalt]

!ticket @viscid loom

[marble mantle]

Hey, @viscid loom

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[west mica]

Try connect again in around 5 minutes

[loud mason]

main ndown?

US main down?

[soft latch]

garbage servers down again

[ocean thistle]

Our team is aware

[turbid depot]

I reconnected after about 15 minutes. І instead of a banned evasion it will show me a banned Hacing

[frank cape]

when I try and load in it says im hacking and it kicks me

[turbid depot]

why did it happen

[ocean thistle]

!appeal please fill this out

[marble mantle]

Hey, @turbid depot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ocean thistle]

!appeal please fill this out

[marble mantle]

Hey, @turbid depot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frank cape]

when I try and load in it says im hacking and it kicks me

never even played rustoria before

loaded in and got insta kicked

anyone?

[ocean thistle]

!appeal please fill this out

[marble mantle]

Hey, @frank cape

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frank cape]

how am i banned if i never even played on here?

[ocean thistle]

Please put that in the appeal and an admin will be able to investigate further

[frank cape]

okay, I did thank you

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[north stratus]

yo any active admins here? so i got banned for playing with a cheater wich i understand. the thing is that i just found this guy from rust dc. i tried create a ticket on website but its not letting me it says that im not banned any help?

[ocean thistle]

Select server muted, and explain it's for a ban it should allow you to appeal

[north stratus]

Oh okay thx you think ill get unbanned if i have proof of just meeting him?

like i played with him 5 min

[ocean thistle]

That's up to the banning admin

[north stratus]

okay ty

[north stratus]

do i get a notification when someone reply my ticket?

[ocean thistle]

You can check the status on the website where you appealed. Additionally, if you do this https://rustoria.co/link you will be notified via DMs for any updates

[north stratus]

Ok thx for your help and fast response!

[ocean thistle]

Here to help

[rigid dagger]

#support Hello. Why my banned? My steam: Andrik_85. I'm a solo player almost always. I don't use cheats. Look at my time in rust, and at my inventory (~1000 skins). And you ban me Evasion

[drowsy maple]

!steamid

[marble mantle]

Hey, @rigid dagger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rigid dagger]

76561199002378811

[rigid dagger]

⁠#support Hello. Why my banned? My Steam ID 64: 76561199002378811. I'm a solo player almost always. I don't use cheats. Look at my time in rust, and at my inventory (~1000 skins). And you ban me Evasion

[slim stirrup]

admin i have a question

why people only can be ban if they said in chat

chat and voc its the same thing wtf

[tight finch]

<@&274971100184576010> ticket id: c7a195 i need help to report a racist i have proof

[marble mantle]

Hey, @tight finch

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[cyan bobcat]

!appeal

[marble mantle]

Hey, @cyan bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lapis mantle]

my /skin isnt working

[drowsy maple]

try to log in now

[haughty kettle]

HELLO DALE

YOU GOT A MINUTE TO TALK??

@drowsy maple

@mellow tundra

@west mica

@cobalt valley

@jagged escarp

@stiff widget

<@&274971100184576010>

<@&393554009799000064>

<@&692817764573773856>

[ocean thistle]

No need to ping the entire staff. What is your issue?

[west mica]

I think you missed some roles and pings

[haughty kettle]

Oh i got bone to pick with you

me and my freind have been waiting for support for 30 mins now can we please get some help

[gleaming hound]

!steamid @icy pendant

[marble mantle]

Hey, @icy pendant

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[split badge]

l was VPN banned 76561199154901143

@drowsy maple

[foggy pilot]

@gleaming hound why this guy hacking 76561198444598283

he team all ban。

[gleaming hound]

I can't tell you why this guy was hacking.

But it appears he was

Tell him to appeal at https://bans.rustoria.co

[summer basalt]

why this guy @gleaming hound

@foggy pilotwhy this guy hacking 76561198219402645

@gleaming houndwhy this guy hacking 76561198219402645

@gleaming houndwhy this guy hacking 76561198219402645
he team all ban。

@mellow tundrawhy this guy hacking 76561198219402645
he team all ban。

[hollow flare]

i was hacked banned and im questioning why????

i wasnt even hacking the only thing i was doing was using my filters and brightness to full so i can see everyone in the dark

and they called it hacking

[summer basalt]

@mellow tundrawhy this guy hacking 76561198219402645
he team all ban。

@noble terracewhy this guy hacking 76561198219402645
he team all ban。

[noble terrace]

Stop spam pinging admins

Tell them to appeal

[noble terrace]

!appeal

[marble mantle]

Hey, @hollow flare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[west mica]

To report an admin DM @balmy cypress @neat pumice

[sinful coyote]

@gleaming hound

Do you have time

[modern tangle]

Anyone able to help?

Can you use a VPN on rustori eu small? I have to use vpn to use discord in dubai

[drowsy maple]

yes

[modern tangle]

Oh amazing, so i won't get banned?

i got banned 30 days for using on other server aha

[drowsy maple]

we dont ban for vpn use

[heady kernel]

Ticket #80481b

[modern tangle]

thanks!

[heady kernel]

blatant on US main Ticket #80481b please check ASAP

[foggy pilot]

@balmy cypress 76561198444598283 why the ban

[heady kernel]

this guy with 1 day old account has been playing on ur biggest server for 3 hours blatantly cheating

Ticket #80481b

@toxic shard

@stiff widget

[cobalt valley]

Enough with the tagging please. Your ticket was made 8 minutes ago... Please be patient.

[heady kernel]

I tagged them once

[cobalt valley]

I know but no need to continue to tag multiple staff. The ticket was just made and i can assure you we will get to it as soon as we can.

[heady kernel]

oke

[cobalt valley]

Taken care of

[heady kernel]

he is banned?

ty

[open lark]

Which administration gave me the ban 76561198444598283

[noble terrace]

!appeal

[marble mantle]

Hey, @open lark

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[prime fossil]

!appeal

[marble mantle]

Hey, @prime fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drowsy maple]

Hi, are you still around?

[open lark]

yes@drowsy maple

[drowsy maple]

are you 76561198444598283 ?

[open lark]

@drowsy mapleyes

[drowsy maple]

I will send you a DM

[open lark]

@drowsy mapleok

[foggy pilot]

！

[drowsy maple]

still need help?

[foggy pilot]

nope，i am wufang teammate

@drowsy maple Didn't management say that 76561198444598283 teammates can log in to the game

The game still shows a 7-day ban

[drowsy maple]

it might take a few minutes to clear

i will check again

[foggy pilot]

My base doors are all open, I'm in a hurry ！！

[drowsy maple]

What is your steamid?

you should be able to join

if you are spam connecting it might kick you

you may need to go have a snack and come back in 5 minutes

[foggy pilot]

76561198281886522

my steamid

[surreal beacon]

how do i see if i get unbanned

[slim stirrup]

/ticket

[marble mantle]

Hey, @slim stirrup

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[drowsy maple]

!steamid

[marble mantle]

Hey, @surreal beacon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frigid vessel]

can i get unbanned i jus wanna play with my team i wont say anything any more

[vapid zephyr]

!appeal

[marble mantle]

Hey, @frigid vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frigid vessel]

i did

jamie banned me cause i said one thing

[vapid zephyr]

so... you can still appeal tho yeah?

[pure cliff]

is stream sniping against the rules? My friend is streaming and he's done everything possible to hide the server info and everything and we keep getting stream sniped by the same team

[vapid zephyr]

please make a ticket about it

!ticket @pure cliff

[marble mantle]

Hey, @pure cliff

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[frigid vessel]

by the time soneone answers my ticket the server is gonna be dead pop

[vapid zephyr]

well, thats how we do our appeals, please just be patient and wait for a reply

[frigid vessel]

1-3 business days is crazy

od

[pure cliff]

how would I get proof of stream sniping if the person has streamer names on

[vapid zephyr]

an admin will investigate

[pure cliff]

would be easier if an admin or staff could just watch this dude constantly find where we are

[pure cliff]

mk ill make a ticket

[vapid zephyr]

[tepid linden]

!ticket

[marble mantle]

Hey, @tepid linden

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[surreal beacon]

!steamid

[marble mantle]

Hey, @surreal beacon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[surreal beacon]

!steamid 76561199295380303

[marble mantle]

Hey, @surreal beacon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[surreal beacon]

what da fuck

76561199295380303

[vapid zephyr]

@drowsy maple

they posted it now :D

[jolly ibex]

why 10x is offline again?

uhh

all servers gone

[vapid zephyr]

daily restart

[jolly ibex]

okey thank you

[vapid zephyr]

says it in chat hours before the restart

same time every day :)

[jolly ibex]

i didnt see

sorry for that

[vapid zephyr]

hahaha, all good :)

[jolly ibex]

how many time will wait

[vapid zephyr]

normally not very long,

[jolly ibex]

okey thanks

[vapid zephyr]

[lean stump]

<@&274971100184576010> VPN ban steam ID： 76561198098944203 Thank you, brother

[vapid zephyr]

!appeal

[marble mantle]

Hey, @lean stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[cunning sun]

vpn banned 76561198986577234

[vapid zephyr]

!appeal

[marble mantle]

Hey, @cunning sun

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lean stump]

<@&415898423460626432> VPN ban steam ID： 76561198098944203 Thank you, brother

[vapid zephyr]

please stop pinging staff, appeal @ https://bans.rustoria.co

[near halo]

76561199069484231 VPN BAN.

[drowsy maple]

Hi, try to connect now

[near halo]

我现在正在上诉，只是希望加快速度。

[cunning sun]

thx

[drowsy maple]

Please do not tag. i will look soon

[lean stump]

I don't have a chance to appeal, friend.

[drowsy maple]

try now

[drowsy maple]

checking

[drowsy maple]

try now

[near halo]

👍 Thank youu @drowsy maple

[round flame]

hey i accidently picked the wrong server for my legend package

[lean stump]

@drowsy maple I have been prohibited from appealing. If I violate the rules or for other reasons, please let me know, or if there is cheating in my team, please let me know who I am. Thank you!

[round flame]

its still a 5x server

[vapid zephyr]

please make a ticket in #payment-support

[round flame]

okay thx

[pure cliff]

it says we need to pay 5$ to claim the battlemetric account to change the privacy

[vapid zephyr]

huh

[pure cliff]

"Hello, I've had a look at the stream and it appears that nothing has been done to hide the server you are on, and the players have public battlemetrics profiles. I recommend taking steps to secure the stream from snipers. "

he hides his screen / hides map / has streamer mode on

but we gotta pay 5$ just to make it so our battlemetrics is private

[vapid zephyr]

I believe you should reply in the ticket :)

[pure cliff]

well its closed

[vapid zephyr]

would probably open another, since your issue is still ongoing

[modern tangle]

on rustoria eu small

[vapid zephyr]

please dont call out cheaters in public

[modern tangle]

Oh sorry

[vapid zephyr]

!ticket

[marble mantle]

Hey, @vapid zephyr

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[vapid zephyr]

this is how we do our reports :))

[modern tangle]

Ok thanks! submited 🙂

[last mural]

is US 3x no bp down @vapid zephyr

[vapid zephyr]

doesnt seem to be according to the bot

[last mural]

ahh, i got timed out and now for some reason cannot join back

[vapid zephyr]

let me see if I can load in

[last mural]

okay thanks

[vapid zephyr]

might be down

I cant load in either

[last mural]

ahh okay i just restarted my game in case it was that and still cannot join

[vapid zephyr]

Ive made staff aware, thanks for coming in and checking

[last mural]

thank you! i appreciate the quick reply and looking into it

[vapid zephyr]

[karmic stirrup]

can confirm is down

3x reports from my squad

[vapid zephyr]

yep

[vapid zephyr]

.

[silver hawk]

ok so im not the only one who got dcd from the 3x

bro dsicord broken its saying yall messaged yesterday

[vapid zephyr]

3x is booting

[last mural]

noice

[coarse moth]

vpn ban /76561199183960244/

[ashen light]

hacks with Sar only heads 94m

and python 150m only hits and fire rate 500+

[junior wing]

please dont call out suspected cheaters in public

make a ticket and be patient

[restive robin]

Hi admin 76561199054486779 i get Ban evasion ban ，please for help thx

？？？ I didn't cheat ????????????

@mellow tundra@drowsy maple

help

[round flame]

i think they all to sleep

or hella busy cuz i made a ticket too been waiting awhile

[drifting shale]

<@&274971100184576010>

is taht next week go wipe？

[junior venture]

yes next week is Force Wipe 🙂

[coarse moth]

vpn ban /76561199183960244/

<@&274971100184576010>

[restive robin]

Hi admin 76561199054486779 i get Ban evasion ban ，please for help thx
？？？ I didn't cheat ???????????? help

@slow birch@jagged escarp

[clear prawn]

Hello admin 76561198973801384 i get Ban evasion ban in US Medium ，please for help
？？？ I didn't cheat help ,i like .co .i like ruststoria

Hello admin 76561198973801384 i get Ban evasion ban in US Medium ，please for help
？？？ I didn't cheat help ,i like .co .i like ruststoria

[restive robin]

hi admin

[clear prawn]

Hello admin

[restive robin]

[clear prawn]

Hello admin 76561198973801384 i get Ban evasion ban in US Medium ，please for help
？？？ I didn't cheat help ,i like .co .i like ruststoria

[hybrid mulch]

i need help

[coarse moth]

vpn ban /76561199183960244/

<@&274971100184576010>

[hybrid mulch]

when i try to login rustoria Us small its saying im hacking

[pure cliff]

I got referred to dm the owner but they aren't accepting dms or friend requests

[drowsy maple]

@echo venture

[coarse moth]

vpn ban /76561199183960244/

[drowsy maple]

checking

[clear prawn]

Hello admin 76561198973801384 i get Ban evasion ban in US Medium ，please for help
？？？ I didn't cheat help ,i like .co .i like ruststoria

[restive robin]

@drowsy mapleHello admin 76561199054486779 i get Ban evasion ban ，please for help thx
？？？ I didn't cheat ???????????? help

I love you

[red raven]

gay

[coarse moth]

vpn ban /76561199183960244 no checking

[drowsy maple]

try now

[clear prawn]

how long time about this appeal

[drowsy maple]

try to connect

[clear prawn]

ok

[restive robin]

@drowsy maplehow long time about this appeal

[drowsy maple]

try now

[restive robin]

ok thx

[coarse moth]

thx

[drowsy maple]

DM me plz

[pseudo sky]

Hey. What's up with EU 5x NoBps server? Whenever I try to connect it gets stuck at asset warmup.

[peak relic]

ye same for negotiating connrction

have u fixed it yet

?

admin u here

pls

[shrewd pollen]

Hi admin 7656119919873067i get vpn ban ，please for help thx

Hi admin 7656119919873067 i get vpn ban ，please for help thx

[junior wing]

looking into it

[shrewd pollen]

@drowsy maple

7656119919873067

[pseudo sky]

Thanks

[peak relic]

thank you

mrrobi

r u stacked

?

[pseudo sky]

I guess. Why?

[peak relic]

just asking

is it fixed yet?

[pseudo sky]

Nah

[peak relic]

i grubbed brad and got loads of boom and ak kits

[pseudo sky]

Gj dude

I wonder if those 2-3 guys who didnt left realize that they can take over the whole map rn

[peak relic]

ye

do u rn t3 monuments

run

[pseudo sky]

Im mostly into pvp

Casually playing

[junior wing]

guys please dont have regular conversations in here, take it to #general

[shrewd pollen]

Hi admin 7656119919873067 i get vpn ban ，please for help thx

[clever jolt]

Server Effected:
connect nobps.rustoria.uk:28015

I'm constantly eating timeout can you help me

[peak relic]

friski

did u find the prob

[clever jolt]

@junior wing

[junior wing]

it should be fixed after rebooting

[junior wing]

make a ticket in #network-support-old

[peak relic]

how

[junior wing]

not u

[peak relic]

ok

r u talking to me when u said rebooting

[junior wing]

yeah

[clever jolt]

For 20 minutes, no one looked and didn't care.

[junior wing]

it takes a bit longer as the staff handling network support cases is quite limited

[peak relic]

can u tell me when rebooted

[junior wing]

its rebooting right now ill tell you when its up

[peak relic]

thanks

[junior wing]

seems like its up @peak relic @pseudo sky

[peak relic]

thanks#

[pseudo sky]

ty

[peak relic]

its working

i really appreate it

[south spoke]

@junior wing

[junior wing]

?

[south spoke]

can u unban me from rustoria 3x plz\

it says take a break

for the reason i got banned

[junior wing]

i cannot

[south spoke]

who can

[junior wing]

if you believe you got an unjustified ban you can appeal

!appeal

[marble mantle]

Hey, @junior wing

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[novel elk]

hi why i was muted in a 10x?

for which message? can i atleast know that

[fierce sorrel]

!appeal

[marble mantle]

Hey, @novel elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drowsy maple]

!steamid

[marble mantle]

Hey, @novel elk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[novel elk]

76561198799434035

[drowsy maple]

Probably the part where you made the death wish to the other player

[novel elk]

the one where i sayed to go hang urself?

[drowsy maple]

yeah, id say it was probably that

IRL type death threats are taken very seriously

you can appeal your mute

[drowsy maple]

!appeal

[marble mantle]

Hey, @novel elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drowsy maple]

putting in a well thought out narrative in your appeal helps.

[next oar]

i tried appeled, and still not working dude, issuse:VPN,steam ID:76561199309587577

[abstract gate]

I NEED TO REPORT AN ADMIN

HELP!!!!

[drowsy maple]

!ticket

[marble mantle]

Hey, @abstract gate

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[vast sleet]

Dear admin, I am a newbie, I was banned for 7 days, I especially like it. CO series server, but my network problem made me prompt hacker ban for the first time, but I entered the game for the second time, and then 39 minutes later it was displayed to be banned for 7 days, can you help me unblock?

This is my steamID: 76561199132733117

[upbeat wave]

!appeal

[marble mantle]

Hey, @upbeat wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[faint girder]

ı can play on cracked?

[slow birch]

No we do not support piracy. We support the Devs

[noble terrace]

This is a legitimate ban as someone on your team was game banned. You can appeal at bans.rustoria.co.

[upbeat wave]

If i filled in a form to apply for a moderation position.
I'd assume i'd only get a response if i'm interesting enough, or do you get a response regardless?

[runic marlin]

You get a response regardless.

[upbeat wave]

Sweet!
Thank you so much for the reply

[runic marlin]

All good G

Best of luck 🙂

[grand vault]

76561199231007707 my id

[near halo]

76561199198582925 VPN Ban. 管理员可以帮助我吗？ 我在上诉

[idle hollow]

what is it about?