support

[vapid zephyr]

since no admin is here

[rough shard]

!appeal

[marble mantle]

Hey, @rough shard

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[opaque stirrup]

Can i do more than just F7 report someone like i sure hes hacking....

[vapid zephyr]

yeah! f7 only goes to facepunch, ingame tickets go to our admins

!ticket @opaque stirrup

[marble mantle]

Hey, @opaque stirrup

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[vapid zephyr]

./ticket in game or the website there

[vapid zephyr]

also, clips help a lot aswell!

you can add them if you upload to streamable or youtube

[neat kettle]

Thug looking for members
EX LEGACY TEAM
Make a ticket
DM me for invite

[maiden hearth]

I dropped from the server due to internet outage. My items have disappeared in the outpost, my loot has disappeared. are you helping with this?

[molten flicker]

please put it in #looking-for-group

[molten flicker]

unfortunately can not

[summer dragon]

how do i fix the skins not working

[junior wing]

in what way are they not working

[summer dragon]

they're changing to default

when i try to put them on

[junior wing]

from your inventory?

[summer dragon]

yeah

here ill screenshare

is that ight?

[junior wing]

sure

[near halo]

i need help

[last spruce]

With what

I might beable to help :)

[near halo]

i got ban for playing with a hacker but he was just in my team ui so i didt know he was hacking

@last spruce

[summer dragon]

that fixed it, thankls!

[junior wing]

great

[last spruce]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[last spruce]

You'll need to appeal there for them to potentially reverse the ban

[near halo]

its says im not ban

@last spruce

[summer dragon]

wait is builder a 1 time kit?

[near halo]

@last spruce

[last spruce]

Are you sure you were banned

[near halo]

yes

[last spruce]

Have you tried to load back in

[karmic lichen]

#payment-support @drowsy maple I need help

[last spruce]

1 time as in one use or 1 time as one payment?

[summer dragon]

1 time use

[last spruce]

For what server

[near halo]

5x

us

[summer dragon]

5x no bp

[last spruce]

Let me check kit

[last spruce]

I asking a higher up about this

[near halo]

ok

broo i had boom on me

[last spruce]

wait a bit more for the system to sync or appeal as a mute and include in the appeal that its for a ban

I think it's only 1 time use

[summer dragon]

ah so 1 time per wipe

[last spruce]

Yep

[summer dragon]

alright

when does server wipe again

saturday?

[last spruce]

Maybe might be Sunday at 1pm est let me go look

[summer dragon]

it is

i just checked

[last spruce]

Oh ok 🤣👌

[near halo]

will gn ig

[last spruce]

Did you make a mute appeal and just say it's a ban appeal ?

[near halo]

no

[last spruce]

Oh you can If want to

[near halo]

ok

[last spruce]

Like this

[near halo]

i did it

[junior wing]

[last spruce]

A admin will respond when they see it :)

[near halo]

ok

[tawny grove]

EU Medium When to wipe

[pearl gate]

i didnt get any of the items i claimed on the twich drops

[mellow tundra]

@pearl gate click the "check for missing drops" button

https://files.rustoria.co/aden/fa6a964f-bc17-49c7-bd22-d505389454de.png

bottom right button

[pearl gate]

ohhh

[mellow tundra]

then check ur steam invent!

[pearl gate]

thx

[dawn saddle]

Hello, I need to contact an admin for a player report

It's quite important and requires a ticket

[last spruce]

!ticket @dawn saddle

[marble mantle]

Hey, @dawn saddle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[last spruce]

You can make a ticket there or use /ticket command in game

:D

[dawn saddle]

!ticket

[marble mantle]

Hey, @dawn saddle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[steel wagon]

when does 5x nobp eu restart

anyone?

[lone hinge]

8am

[steel wagon]

briish time or regular eu

[ocean thistle]

Nothing on my end sorry. :(

[fast moon]

hello something weird just happen to me in Rustoria EU monday.
So i was in Train tunnels with a semi rifle everything was fine. Then suddenly i lagged so much on the train and i saw a naked running to me while i was lagging he killed me with hes Rock and clapped at me I respawn at my bag and did not lag anymore. Hes name was death and i cant not see hes name on the F7 report there. how do i get this to an admin. I think that naked is doing some lag hack.

[exotic thistle]

if you wanna report someone /ticket add ( STEAMID ) ( REASION )

in game chat!

[fast moon]

who's steam id my own?

[exotic thistle]

the suspect steamid, but oh well if you cant find it then, you can just try to put his name insted and they will have a look if an online player exist with it 🙂

[fast moon]

so i do this ingame chat " /Ticket add steamid reason

and nobody can see it in chat

[exotic thistle]

yes nobody sees it

from players.

[silent harness]

!appeal

[marble mantle]

Hey, @silent harness

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[silent harness]

i just appeal where do i see the where they say yes or no?

[lyric basalt]

If you will verify your acc on website you will get DM from our bot but the response to your ban appeal you will see as well on the website

[silent harness]

can i even get unbanned?

[lyric basalt]

Me as a chat mod don’t know about your situation. This is up to your banning admin

[silent harness]

i got banned like 160 days ago

[toxic shard]

based on the fact that you have 3 or more gamebans you are not eligible to an unban

usualy after 1 gb you need to wait 180 days, after 2 365 days, but once you have 3 or more it's over

[silent harness]

the only reason i got game bans is because i use war zone unlock all and rust thinks i was cheating on there game and game bans me

[toxic shard]

then you are free to appeal your gamebans to EAC https://www.easy.ac/en-us/support/game/contact/appeal/ but what matter is that we see gamebans

the reason is not relevant as there is no way to confirm it

[silent harness]

i did but they dont respond

[toxic shard]

no response is a response with EAC, it means they denied it

[silent harness]

am i ip banned or something from the server?

[toxic shard]

you current and all your future accounts are banned from our servers

you as a person is banned, what ever the way you use to connect

[silent harness]

if i use a vpn im still banned?

[toxic shard]

that would mean you try to evade, which we have ways to detect too

[silent harness]

that dont make since because how do you guys know my old accounts

[toxic shard]

we have our ways

[silent harness]

lol

[toxic shard]

better just found a server which allow you to play on rather than trying to evade

you will have less risk of loosing your wipe progression

[silent harness]

what if i delete the accounts?

[toxic shard]

on internet you never delete anything 🙂

[silent harness]

lmao ok

[toxic shard]

once there, it's thereforever

[silent harness]

im bout the buy a new pc then will i be unbanned?

[toxic shard]

no

you as a person is banned permanently from rustoria, the media you use to connect is irrelevant

[silent harness]

so there is no way i can get unbanned?

[toxic shard]

new account, new hardware, new vpn, ... if we found you we ban you

[toxic shard]

exactly

[silent harness]

its been like 180 days

[toxic shard]

180 days is ok for the 1st gameban, you have way more than 1 gb

[silent harness]

i know but i dont use any cheats on rust

[toxic shard]

that's between you and EAC, they issued the gamebans

[silent harness]

ok man

i dont even know how the gamebans stay with me even tho i rest my pc

[silent harness]

how much game bans do i got?

[toxic shard]

3 or more, I won't tell you more than that 🙂

but you should know

[silent harness]

i think i only got like 2

[toxic shard]

nah

[silent harness]

lol

yea

[toxic shard]

just go look for a community that allow people with MANY gamebans to play on their servers

for instance official FP servers allow it

[mortal wind]

/ticket

[marble mantle]

Hey, @mortal wind

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[mortal wind]

Alright well that command doesn't work IN-GAME, but there's a cheater on the first bedwars server. Shooting through walls n shit.

[raven mist]

Bedwars are not our servers

We are rustoria

[slow birch]

We have Base Invaders that is like bed wars 🙂 #££-tournaments-££

[fresh sundial]

is there a slot cap on EU Main?

[toxic shard]

Yes

[fresh sundial]

how many?

[toxic shard]

depend on the wipe, but usualy try to be around 750-800, sometimes go higher but it really depend on the perf/game evolution/...

[fresh sundial]

nice ty

[toxic shard]

but the slots goes up slowly, don't expect 800 2 minutes after wipe

we need people to start settling, .... to increase

[near halo]

Are there any map votes for Rustoria medium eu

[thorny dune]

You can view available servers for map voting here https://rustoria.co/maps, EU Medium is available

[mortal wind]

Ah I meant the base invaders, mb

[near halo]

Ban

[stiff widget]

banned thank you

[haughty canopy]

whats usually pop on medium eu

[summer turret]

where can i see the map before wipe
Rustoria eu small

[tacit root]

hello, should i make a ticket to ask something about my +30days most expensive kit giveaway?

[raven mist]

Make a #payment-support ticket please

[broken crypt]

Hello, administrator, why does my account prompt hacking when playing .co series servers, my account does not use any illegal programs, can you check it for me, my ID is 76561199369290840

who can help me plz

[tacit root]

yea i did it

[vapid zephyr]

It can take some time since only a small group of people can access those tickets, due to the nature of sensitive information that may be in them

But those who can view it will get back to you as soon as possible 😄

[broken crypt]

@raven mist can u help me

[vapid zephyr]

!appeal

[marble mantle]

Hey, @broken crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[summer turret]

where can i see the map before wipe
Rustoria eu small

[vapid zephyr]

#general message

answered in general

[placid harbor]

How to download a map

[obtuse chasm]

where is the EU small vanila map?

[vapid zephyr]

in #wipe-feed once it wipes

[broken crypt]

I was banned for using a VPN. I want the administrator to review it for me. My account has never been played. My 17-digit ID is: 76561199369290840

[arctic sequoia]

,wipe

!wipe

[marble mantle]

Hey, @arctic sequoia

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[vapid zephyr]

!appeal

[marble mantle]

Hey, @broken crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken crypt]

I complained, no reply

My friend was also prompted for hacking because of using a VPN

[vapid zephyr]

it takes time, 1-3 business days on average

could be longer or shorter

[broken crypt]

I've complained a long time ago

[vapid zephyr]

it can be longer than the estimated time due to complexity of situations

[broken crypt]

about two months ago

[vapid zephyr]

you made an appeal 2 months ago...?

[broken crypt]

yes

[raven mist]

!steamid

[marble mantle]

Hey, @broken crypt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[broken crypt]

Because I have no time to play for these two months, it still reminds me that I am hacking when I go online today

76561199369290840

[raven mist]

I dont see any appeal tho

but taking a look

[raven mist]

Mind sending me your main account?

[broken crypt]

Do I need to provide you with an account number and password?

yep i can send u

[raven mist]

No, your main account

[broken crypt]

my master account number？

steam id?

[raven mist]

Your main account, yes

[broken crypt]

this is what i sent you

76561199369290840

[raven mist]

No, thats your alt account. Your main account was banned of rustoria and was gamebanned a little while ago.

[broken crypt]

I only have this account

[raven mist]

You wont be unbanned

[broken crypt]

That one is my friend's account, because I hung up for a while that night, I was banned

[raven mist]

You wont be unbanned. As you were gamebanned while playing rustoria

[broken crypt]

I made a complaint, and 6 days have passed, and there is no reply to me. I can let my computer check for you.

[raven mist]

There's no need for that as you're already gamebanned

if you wanna appeal your gameban, appeal that with EAC/Fp

[broken crypt]

So I need to use which account I can continue to play after the appeal is successful?

[raven mist]

You cannot play on rustoria servers anymore

[broken crypt]

I have made an EAC appeal for a ban but he has not given me any reply

[dense cloud]

where download map.

[broken crypt]

ok

i know

[dense cloud]

where download map?

[thorny dune]

Which map are you looking for?

[broken crypt]

I would like to know how long I need to wait for an email reply when I go to EAC to appeal, does it take 3-14 days?

[vapid zephyr]

we are not EAC, so I dont believe anyone can give you an estimate

we are not related to EAC at all

[broken crypt]

ok thanks

[dense cloud]

@thorny dunei need download

in china cant download map

[thorny dune]

Which server are you trying to play so I know which map you need?

[dense cloud]

eu med

EU medium

[winter river]

MY vip isnt working

[oak ivy]

https://cdn.discordapp.com/attachments/1074591557799395328/1108756395089735691/image.png

[winter river]

wtf??

[oak ivy]

how do i fix this ^

[vapid zephyr]

#payment-support

please make a ticket there

[oak ivy]

https://cdn.discordapp.com/attachments/1074591557799395328/1108756395089735691/image.png

idk why it wont send but says something like cannot download level

[vapid zephyr]

!mapfiles

[marble mantle]

Hey, @vapid zephyr

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[vapid zephyr]

can you try this?

[oak ivy]

Thanks lad

[winter river]

i made ticket pls helpppp

[plush fern]

surely more slots open for EU medium mate

[raw epoch]

when is wipe eu main?

[vapid zephyr]

its already wiped

[vapid zephyr]

slots will move automatically yes

[plush fern]

mondays had 1000 slots

and medium nor main does?

[vapid zephyr]

!slots

[marble mantle]

Hey, @vapid zephyr

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[red badger]

Good afternoon. I have VIP status on the EU Medium server, but it keeps me in the queue. Can someone help?

[vapid zephyr]

main will get up to around 800-900 and medium will get to around 300-400 typically

[vapid zephyr]

#payment-support

[novel phoenix]

I got 15 minute EAC timeout, how can i fix this

[vapid zephyr]

can you make a ticket there please

[plush fern]

500 people in queue for medium?

[vapid zephyr]

normally due to network issues, it cannot be reversed since it was give by us

[vapid zephyr]

max slots for medium is typically 300-400

[unique rain]

is it possible to make it higher or no

[vapid zephyr]

probably not, since if it moves up, its no longer a medium server in essence

[unique rain]

alright, ty

[solemn thistle]

how i can buy vip, from russia ?

[vapid zephyr]

someone from outside of russia buying it for you, or a non russian payment method are the only things im aware of

[solemn thistle]

ohhhh okay

[low saddle]

Where to make a ticket?

[raven mist]

!ticket

[marble mantle]

Hey, @low saddle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[cunning sun]

vpn banned 76561198222262108

[exotic thistle]

EU Main is laggin so hard for me, just want to let u know guys..

[raven mist]

Will forward

[cunning sun]

i appeal already can someone help me?

[cold locust]

I'm on the server, I can see other people, but I can't move

[thorny dune]

Hello there, you should now be able to connect

[cunning sun]

thx

[swift crypt]

fuck in the mouth this fucking server every wipe lags the fuck how fast can bitch ?

[vapid zephyr]

Staff are working on it :)

[wispy loom]

EU Main issues should be sorted now

[swift crypt]

I was kicked out of the server because of the ping, fuck the motherfuckers, bitch, is it now my turn to stand 500 fucked up? ahh bitch fuck your ubeki server

[raven mist]

Good talk

makes sense

[swift crypt]

good conversation yes what is it good for ?

then that every wipe lags the fucking server?

[raven mist]

No idea what this convo is good for

[swift crypt]

explain to me how to play on your server?

[heavy sparrow]

just kicked from server EU Main can you help with queue?

[raven mist]

You connect to it and play

[heavy sparrow]

Shenzyyy can you help me?

[swift crypt]

that is, you want to say that I am thrown out because of the ping and now I have to stand in a queue of 500 people? 4 hours in line to stand??:????????????

I'll probably give up on this idea.

[heavy sparrow]

Help me with the queue bypass. I'm in a outpost resources

[vapid zephyr]

Unfortunately that is not something we do

You’ll have to wait in queue

[heavy sparrow]

It wasn't my fault that I was kicked

[swift crypt]

Perhaps this server is fucking fucking!

[heavy sparrow]

The server lag, I couldn't log out of the processor

[vapid zephyr]

I understand that, but nobody outside of vips and staff get queue skip

[swift crypt]

can you ask for a restart?

[vapid zephyr]

I cannot

[heavy sparrow]

When a player flew out of my clan due to the server's fault, they let me in without a queue, why are you spoiling my game on my favorite server?

[vapid zephyr]

Lag issues are fixed, no need to restart

[swift crypt]

to whom can I write who is responsible for this that he is a condom?

[vapid zephyr]

About the lag issues?

[heavy sparrow]

What is the difficulty of helping me in what I am not guilty of. Let me through without waiting in line until my body is gone

[swift crypt]

yes fuck problems exhausted bitch but when i got kicked out bitch!!! what the fuck is my fucking fault? What the hell do I have to wait in line for 4 hours?

what should motivate me to join this server?*

[vapid zephyr]

That is not something we do unfortunately, like I said earlier, many players pay for queue skip, how would it be fair if you got it for free

[wispy loom]

Feel free to send your SteamID

[heavy sparrow]

https://steamcommunity.com/id/ars89region/

[swift crypt]

wait 4 hours of your life to wait in line? because I just got kicked out?

[heavy sparrow]

First of all, I'm from Russia, I'm in shit sanctions. Secondly, I honestly went in advance to catch up without waiting in line

[heavy sparrow]

thanks bro

[wispy loom]

Feel free to send your SteamID

[swift crypt]

https://steamcommunity.com/profiles/76561198419273700/ here is my steam id i bought vipka on your server right now i can't do it from russia and what should i do ? ahh tell me epta what should I do? I can't buy a pass I fucking can't bitch! do you understand it or not?

[wispy loom]

Should be through

[silent harness]

just get a new ip simple

[swift crypt]

give me a pass for 10 minutes for 10 minutes to come in, it's not my fault that I got kicked out

[wispy loom]

[vestal plover]

i have been EAC disconnected for 15 minutes can someone explain to me why it happens ?

[vapid zephyr]

Normally network issues, not something we can fix or reverse

Since it’s administered by EAC and not us

[swift crypt]

I can't understand what you wrote

[vestal plover]

it said to me lack of package but like 15 min unable to connect is a bit...

[vapid zephyr]

You should not be in queue

[near halo]

In what channel do I go when I found an racist player?

[vapid zephyr]

It is not given by us, nothing we can do about it unfortunately

[swift crypt]

give me a pass for 10 minutes to go to the server! it's not my fault that I got kicked out because of a ping on your server!

[vapid zephyr]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

Thanks

[wispy loom]

If you would have entered queue you would have already been connected again

[cosmic pivot]

I got this..what causes it?

[vapid zephyr]

Normally network issues, not something we can fix or reverse

Given by EAC not rustoria

[swift crypt]

I got in line right now I couldn't stand in line before that and write to you

[vestal plover]

well u can say to them that their anti cheat banning people when having internet issue is a bit bad

[cosmic pivot]

@vapid zephyr is there anything i can do to avoid getting this error in the future?

[vapid zephyr]

Well.. we don’t have anything to do with EAC, so you’d have to tell ‘em yourself

[cedar scroll]

i cant connect for 14 minutes ??? why

[swift crypt]

bro thanks! this is true ! my respect !

[nimble solar]

restart plz

[wispy loom]

What's up?

[cedar scroll]

why im temporaly disconnected for 12 minutes eac ??

[toxic shard]

that's a EAC ban

[cedar scroll]

why ???

[toxic shard]

usualy related to network issues

[cedar scroll]

why im ban xD ???

ah ok

[deft hamlet]

Eac ban 10 min and kick

I do

[vapid zephyr]

Normally network issues, not something we can fix or reverse

Given by EAC not us

[slim sleet]

@wispy loommaybe rustoria open slots in main lol 724/350

wtf

[ocean thistle]

Main is at 851/850 with 328 in queue. Are you looking at medium?

[slim sleet]

but why medium not open slots

725/350 with 310 queue

[ocean thistle]

If we open it too much it will defeat the purpose of a medium map server and for server performance/stability. It seems to be at the max it can be with vips

[slim sleet]

ok thx

[soft flax]

@fossil igloo i've lost connection from main server and now i have 300q...

[urban vector]

@fossil igloo got lost connection from main and now i have 300queue
steam id : richguyfromcolumbia

[heavy sparrow]

omg again kicked

pls help me again wtf im again fully

pls skip queue

https://steamcommunity.com/id/ars89region/

@wispy loom bro help me again please

[arctic geyser]

where is the map

[fathom thicket]

u just connected my stuff to twich.... do i have to wathc twitch or play on your servers to get drops???

[thorny dune]

You need to watch the necessary Twitch streams. You can find out more here https://twitch.facepunch.com/.

[fathom thicket]

thanks berch!

[slim sleet]

Im kicked from rustoria eu medium can you help?

https://steamcommunity.com/profiles/76561198123939795/

@fossil igloo

[ocean thistle]

#general message

[terse arrow]

i got kick banned by auto chat filter?? i was afk in my base lmao

[raven mist]

!steamid

[marble mantle]

Hey, @terse arrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[toxic shard]

And you have no idea why ?

[spark shale]

admin
i got muted on EU mondays for "saying bad words", but i haven't said anything wrong

[toxic shard]

?steamid

[spark shale]

can u unmute me

[marble mantle]

Hey, @spark shale

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[terse arrow]

i just did apparently im not banned idk lmao ill try to reconnect

[spark shale]

76561198248466872

[toxic shard]

maybe it's related to some german reference from the 1940's ?

[raven mist]

You should be unmuted

[spark shale]

ty

[raven mist]

looks like the filter picked something up

[terse arrow]

oooooo yeah i saw that once on southpark

lmfao good filter

[toxic shard]

well if you say it again next time it won't be 1h, it will be days

[terse arrow]

yeah thats understandable

[neon mirage]

Eu small cheater

[toxic shard]

Do not call people in public chat, make a ticket

[maiden talon]

Hi - im on EU Medium - ive been EAC packet loss timed out 3 times in the last 2 hours (45 minutes total timed out) - is there someone i can do to prevent this or fix this?

[raven mist]

Unfortunatly not, are you lagging right before getting it?

[maiden talon]

i have not had this issue prior to today

[raven mist]

Its EAC that issue these bans to prevent some stuff from happened most times

[maiden talon]

nope - i am just running or doing normal things - just randomly kicked out "timed out"

[raven mist]

Yeah, not much can be done about it :/

[maiden talon]

got it - alrighty well i guess ill just continue to wait my 3rd 15 minute timer

thx

[cyan rain]

@raven mist Why did I get kicked from the server (Rustoria Eu medium) and get a ban error high ping something like this? Please return me to the server out of turn because it's not fair.

[maiden talon]

same thing happen to me

45 mins worth so far in the last 2 hours

[vapid zephyr]

It’s an EAC thing

Not given to you by us

Normally due to network issues

[cyan rain]

Bro but im always good play and 0 kicked me

[cyan rain]

Im have good ethernet

stable ping

[vapid zephyr]

Like I said, it wasn’t given to you by us, it was given by EAC

We cannot reverse it

[cyan rain]

It's just that I never had this, I always played stably without crashes, and the error came out such as the server gives out and not rust

[vapid zephyr]

We literally cannot give this type of ban, it was given by EAC, if you are still having this issue, feel free to reach out to them, there is nothing we can do, since it isn’t our ban

[arctic geyser]

Hello!! I want to know where can I find the map?

[elfin burrow]

How do I get the donator role I have vip

[cyan rain]

[vapid zephyr]

For what server?

[vapid zephyr]

?

[arctic geyser]

Us Medium

[cyan rain]

rust trash game

[vapid zephyr]

!mapvote

[marble mantle]

Hey, @arctic geyser

MAP VOTING IS NOW RELEASED

• We have now released the long requested map voting system, you can vote for the upcoming Long & Medium wipes over at https://rustoria.co/maps
• We'll be opening up votes for more and more servers as we continue to push QoL changes to this system. You have 6 map options and you have to sign in with Steam to vote so we can ensure no foul play is occurring in the vote results.
  ⭐ By having VIP, your map vote counts 2x.

[vapid zephyr]

Idk what to tell you, we didn’t do this to you, your time would be better spent reaching out to EAC

[near halo]

hi i got killed by hacker on small oil rig on eu mondays

[vapid zephyr]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[terse arrow]

i have appealed the ban but its just a hour? you can close my appeal i didn read that part

[elfin burrow]

How can I get my donator role

[vapid zephyr]

Donate

[elfin burrow]

I have

[vapid zephyr]

Then you don’t have the right discord linked with your steam :)

Since it should be automatic

You can try to re-auth in game

[elfin burrow]

I fixed this to get verified though

I have my vip stuff in game and that I just don't have discord role

[vapid zephyr]

Are you 100% sure the discord you have is linked to the right steam account?

[elfin burrow]

Yes absolutely I had to relink it before to be verified

[cyan rain]

It would be easier to just return me to the server and forget all this, it's just very stupid, but you really decide whether to issue a prio queue for 2 minutes or not

[vapid zephyr]

Then please make a #payment-support ticket

[vapid zephyr]

We literally can’t.

It’s not our ban, we cannot reverse it

[cyan rain]

There is no ban, I just got kicked from the server and I can enter it, but only I am now in line

[arctic geyser]

So, how can I know which map is used for this wipe?

[vapid zephyr]

Since there is probably a queue

[vocal tulip]

hokae do yk if theres any updates with my ban appeal

[vapid zephyr]

Im not an admin

[cyan rain]

It's just that before, when I had this, they just gave me a queue for 5 minutes and everything was decided

[arctic geyser]

Hello!!!! I just want to know which map is used for US Medium

[vagrant spear]

pls help i wanna play

[jolly escarp]

Add 50 slots to eu medium

[elfin burrow]

How do I find my transaction I'd?

[vapid zephyr]

I sent you the link

[near halo]

how long is the waiting tome on a ticket

[vapid zephyr]

https://rustoria.co/maps

[vapid zephyr]

Not very long

[near halo]

ok

[vapid zephyr]

Admins are very active currently

[arctic geyser]

I know, but there have 6 map, which one is?

[analog pumice]

hey hokae

[vapid zephyr]

Vote for the one you want, and it will show which one has most votes

Whatever one has most, will be the map

[analog pumice]

i gifted my friend a vip but it was to the wrong server

[vagrant spear]

help

[analog pumice]

can u guys swap it for him?

[vagrant spear]

😦

[vapid zephyr]

#payment-support please

[analog pumice]

^ its sono that needs help wikth vip

[elfin burrow]

Yo please tell me how to find my transaction id

[vagrant spear]

I made a ticket but im losing precious wipe day time

[vapid zephyr]

You haven’t explained your issue, please explain

Ahh

I see

[vagrant spear]

❤️

[vapid zephyr]

You’ll have to wait for the ticket since only certain people can view the tickets

[cyan rain]

?

[elfin burrow]

Hokae help me please

[vocal tulip]

can a admin help me

[vapid zephyr]

Let me see if I can figure it out

I don’t know off the top of my head

[vapid zephyr]

Probably an email

If I had to guess

[cyan rain]

?

[jolly escarp]

Add 50 slots to eu medium

[elfin burrow]

Don't have one

[vapid zephyr]

Probably something to ask In the payment support ticket

Not something I can help with

[elfin burrow]

Been closed so I'm going to give up

[vapid zephyr]

It got closed?

[elfin burrow]

Yup couldn't find the transaction id

So they closed it

[vapid zephyr]

There is no way they would simply close it without helping you

[pine rampart]

hello can i get some help?

[vapid zephyr]

What’s up?

[elfin burrow]

They closed it cause I didn't type anything as I couldn't find my transaction id

[vapid zephyr]

Open another and ask how to find the transaction ID…

[elfin burrow]

No point

[vapid zephyr]

Well I can’t help you if you don’t wanna help yourself

[pine rampart]

i was waiting to rustoria co eu main server 320 poeple line like for 2hours 30min then i was started loading then i get inserver server just kicked me off and now i have wait agian?

[vapid zephyr]

Unfortunately yeah, people who are not staff or vip have to wait in queue

[pine rampart]

i just joined and like into 2 sec get kicked

but man why server kicked me

[vapid zephyr]

The reason was I’m the disconnect message

[pine rampart]

i waited for fucking 3 hours

[unique rain]

2x vanilla* is down

[frigid salmon]

2x vanila is down

[raven mist]

Make a new ticket and fill in the template, it was indeed closed as you didnt type anything at all 😛

[nocturne tundra]

2x vanilla off?

eu

[vapid zephyr]

They cannot find the transaction ID

Neither can I to be fair

[cyan rain]

Do you have the ability to give a time limit of 5 minutes?

[nocturne tundra]

Connection attempt filed wtf?

[raven mist]

We didnt even asked anything yet, it was just an empty ticket

Looking into 2x eu

[vapid zephyr]

[frigid salmon]

aight

[nocturne tundra]

left the server, now it says - connection attempt failed. why?

2x vanilla EU

[raven mist]

server is booting

[nocturne tundra]

oh, thx

[pine rampart]

can some one check 3201 ticket?

[cyan rain]

Do you have the ability to give a time limit of 5 minutes? rustoria eu medium ? bcs server kick me

[vapid zephyr]

Admins probably could if they wanted too, why?

[pine rampart]

hokae can u check 3201 ticket?

[cyan rain]

It's just that it's not cool to wipe a day in line because it was kicked from the server not for my reason

Just say yes or no and that's it

[vapid zephyr]

Im not an admin :/

[vapid zephyr]

I already explained it too you,

People pay for vip, why is it fair for you to get a free skip

[cyan rain]

ok

[pine rampart]

can shenzyyy check my ticket 3201

[vapid zephyr]

Not how the tickets work, admins are very active right now, someone will check it asap

[stone plover]

what should I do I have 1300 ping in my city !!!

[vapid zephyr]

!network

[marble mantle]

Hey, @stone plover

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[uncut hawk]

us mediuym vanilla wipe in 40mins?

[stone plover]

I won't get out I'll have a queue

then buy me a vip so that I don't suffer

[vapid zephyr]

What do you have to get out for?

You can make a network support ticket

[uncut hawk]

baby please answer me, last time they said wipe 3pm but it wiped 2pm

[vapid zephyr]

What server

[uncut hawk]

us medium vanilla

[still river]

Check the website

It says all the wipes

[uncut hawk]

yea i know it says 3pm

[still river]

Wipe is in 45 minutes

[cursive kayak]

@uncut hawk

:flag_us: US Medium

IP: connect medium.rustoria.us:28010
Next Wipe: <t:1684436400:F> (<t:1684436400:R>)
Wipe Schedule: Thur @ 3PM EST (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

[uncut hawk]

in 2 hours

[still river]

?

[vapid zephyr]

It wipes at 2 pm on force

[still river]

What's with the website then?

[stone plover]

what the fuck is this pussy threw me out in the city , which means when I come in , everything will be gone !!!!

[vapid zephyr]

Since force I’d an hour earlier

[still river]

Or is that for the map vote?

[vapid zephyr]

Website has a lot of tools, mapvotes being one of em yeah

[still river]

That's the map vote

My high ass

[vapid zephyr]

[stone plover]

I don't know English well, I write through a translator. how can I write to support ?

[gaunt fjord]

I got banned for cheating on all Rustoria servers, although I have never used cheats, what should I do?

[vapid zephyr]

!appeal

[marble mantle]

Hey, @gaunt fjord

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gaunt fjord]

thx

[stone plover]

my ping in the city jumped sharply to 10,000 thousand help me my SteamID: 76561197963976830

[vapid zephyr]

Have you made a network support ticket

[stone plover]

Disabled: EAC: A temporary recovery time is in effect for the client, which expires after 2 minutes 49 seconds

What's it?

[vapid zephyr]

Nothing we can do about that, not given to you by us

Normally network issues

This is administered by EAC

[stone plover]

I have 10,000 thousand pings on your server and you can't help?

[vapid zephyr]

someone will help if you make a #network-support-old ticket please :)

[stone plover]

I don't understand what I don't understand, I don't understand English now through a translator can you explain in a simple way

[raven mist]

Make a #network-support-old ticket

for

network issues

[vapid zephyr]

[remote canopy]

can i dm an admin ab my ban from forever ago

got banned for cheating and still am not cheating

[toxic shard]

?steamid

[marble mantle]

Hey, @remote canopy

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stone plover]

ust click on the Click For Netwjrk Support button ?

[remote canopy]

76561198436182278

[raven mist]

Yes

[toxic shard]

yes

[stone plover]

I have already clicked 2 times and what ?

[toxic shard]

Forever ago ?you got banned a month ago, there is nothing to discuss about

[remote canopy]

a month is a while

[toxic shard]

a month is nothing

[remote canopy]

ok

[toxic shard]

come back in a couple of decades

[remote canopy]

im not hacking

[toxic shard]

that's how cheating bans works

[remote canopy]

ok

i am going to get a new account

and ban evade

and you will never catch me

[vapid zephyr]

!ticket

[marble mantle]

Hey, @brittle nexus

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[toxic shard]

well you will try to evade, if we catch you it would have been a waste of money only

[remote canopy]

you wont catch me i know 20 ppl evading rn that havent been banned

one is top 10 on leaderboards

u guys r braindead

[toxic shard]

you seems to know quite some "good" people

[remote canopy]

oh yeah

see u in an hour and a half

[stone plover]

what should I do translation can't translate normally with simple glories I just need to cash in on Click For Netwjrk Support and wait for a response in private messages?

[vapid zephyr]

Why bother talking in here then, haha

[remote canopy]

WIPE HYPE!!!!

feel like letting you know that i will be evading today and you will not catch me

new ip new pc

[toxic shard]

maybe stop bullshitting and just go for it ?

you are wasting your time here

[toxic shard]

Have a nice day

[stone plover]

you're ignoring me?!

[toxic shard]

no in the channel that will open in the left

[pallid grail]

admin pls help

[vapid zephyr]

Whats up

[pallid grail]

i always make a mistake like this

Im vip

[vapid zephyr]

This isn’t something by us

This is EAC

Normally due to network issues, nothing we did or can do about it

[vocal tulip]

Marc can you help me

[green osprey]

it says im banned for teaming when i try to join the server but when i try to make a ticket it says im not banned

[toxic shard]

Make a mute appeal but specify it's for a ban

[long gorge]

hello bro i from china got vpn ban ,help me plz

https://steamcommunity.com/profiles/76561198429482376/

im not cheating

[green osprey]

I got the error "SSL handshake failed" when i submitted the mute appeal

[raven mist]

On bans.rustoria.co?

[toxic shard]

try again. we face heavy traffic because of twitch rivals

[fallen pelican]

!appeal

[marble mantle]

Hey, @fallen pelican

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[green osprey]

ok it submitted, does it usually actually take 1-3 business days?

[long gorge]

noooooooo im teams builder ， guys help me ，plz

[fallen pelican]

i apparently have a ban evasion

when i havent cheated

[long gorge]

hello admin

[thorny eagle]

I would like to make an inquiry.
May I know the reason for my mistake?
I'm leaving a message because they didn't let me know when I asked for a ticket

[fallen pelican]

i apparently have a ban evasion
when i havent cheated

[static dirge]

I have been sanctioned by hackers. Can you help me?

[warped wolf]

English communication is difficult. Is there an admin who can speak Korean?

[copper lagoon]

@fallen pelican same thing my friend is trying to get unbanned for they wont answer

[naive kindle]

!appeal

[marble mantle]

Hey, @static dirge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fallen pelican]

i did that

[naive kindle]

Sorry there isn't. Try your best and we'll work it out 🙂

[naive kindle]

When did you appeal

[long gorge]

i did my appeal

[thorny eagle]

@naive kindle I'd like to know why I'm ben I want to know the exact reason because the ticket didn't tell me

[naive kindle]

steam id please

[thorny eagle]

@naive kindle76561199502079228

[static dirge]

My teammate has reported it, but it has not been banned. He is very arrogant.

[naive kindle]

you have reported a cheater?

[long gorge]

hello bro

i got vpn banned

i used appeal

[static dirge]

My teammates have reported it

[naive kindle]

Ok, we'll review as soon as possible.

[static dirge]

I think he is a serious murderer.

[static dirge]

I have already been robbed of a lot of things, and my teammates and I are in a bad mood!

[naive kindle]

It'll be reviewed as soon as possible.

[naive kindle]

You should see the ban reason when you try to connect to a server.

[thorny eagle]

@naive kindleIt says Ben Dodge

@naive kindleBut I never used nuclear weapons and I don't know why

[static dirge]

But I was robbed of everything and couldn't play normally,

[long gorge]

@naive kindle help me bro

[naive kindle]

steam id pls

[naive kindle]

!appeal

[marble mantle]

Hey, @thorny eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[long gorge]

https://steamcommunity.com/profiles/76561198429482376/

[near halo]

werhre is Map for Medium us?

[thorny eagle]

@naive kindleI've inquired about the ticket, but it says you can't appeal I'm curious about the reason why I'm ben

[naive kindle]

For ban evading

[somber wind]

Hi, need help, I was using vpn and got banned

[thorny eagle]

@naive kindleManager, I'd appreciate it if you could tell me the reason for the van
And I want to let you know that I'm innocent

I've never avoided it@naive kindle

[severe carbon]

#oldserverinfo

[rugged bluff]

i got 1 point usualy get 7

and im in the discord group steam group and youtube

[misty scroll]

Type /auth and see what it says

[naive kindle]

Unfortunately we have unquestionable evidence to suggest otherwise. I would suggest choosing an alternative server to play on, and play clean 🙂

[long gorge]

can i join server?

[somber wind]

Bro, Hi, need help, I was using vpn and got banned

Steam id:https://steamcommunity.com/id/76523465301246789/

[thorny eagle]

@naive kindleMy original account was hacked
Did you use nuclear in that account?

[somber wind]

I have vip, I need to play now at wipe time

[faint fulcrum]

WHY DID SERVERS WIPE 5 MINUTES EARLY

[thorny eagle]

@naive kindleI can reveal all the programs in my computer

@naive kindleI feel so unfair and I lost trust in our team

@naive kindleI can do anything to clear my innocence

@naive kindleI want to show you that I'm a clean user

[near halo]

@naive kindle CAN YOU HELP ME

[thorny dune]

Hello there, this should now be fixed and you can reconnect

[thorny eagle]

How can I release my innocence?

[faint fulcrum]

WHY DID SERVERS WIPE 5M INUTES EARLY

[somber wind]

can i still use vpn?

[naive kindle]

Unfortunately there is nothing more that can be done. Good luck on your future endeavours.

[faint fulcrum]

MEDIUM WIPED AT 2:55PM EST

INSTEAD OF 3PM

[thorny dune]

Yes

[raven mist]

And whats the issue exactly?

[naive kindle]

What's up?

[faint fulcrum]

why did servers wipe early

[thorny eagle]

@naive kindleAm I a cheater?

[raven mist]

Not sure, dont think 5 minutes early is so bad

[quasi bluff]

how do i buy vip to pass queue

[long gorge]

i got vpn banned ,cant join server . help me plz

[faint fulcrum]

for all the people who dont have que skip it is terrible

[rugged bluff]

but i got 1 point

[thorny dune]

Hello there, this should be fixed and you can reconnect

[faint fulcrum]

we were all waiting for 3pm,

[near halo]

i got ban for having a cheater in my team ui but i was solo

[faint fulcrum]

can never trust rustoria holy fuck

[thorny eagle]

I'll follow you in any way
I'll do everything I can

[raven mist]

Might've been something on our side, will probably be fixed again next hour

[naive kindle]

We have evidence to suggest you are, so we have to take steps to protect our servers and players.

[green osprey]

Can yall look into my ban please?

[thorny eagle]

It's really not

[fallen pelican]

Look into mine too please if you could

[thorny eagle]

I live in Korea, and I used to play Rustle in the PC room

[last spruce]

!appeal @green osprey

[marble mantle]

Hey, @green osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thorny eagle]

I think it's because of the illegal program there

[dusky kettle]

anyone know why i cant link my twitter on the site?
and how to get the youtube to work

[frail stratus]

Hacker, please get out of this server

[last spruce]

Please make a appeal by using !appeal

[vapid zephyr]

Youtube is broken

[raven mist]

Youtube is not working, twitter should work

[thorny eagle]

I've never used nuclear weapons

[fallen pelican]

I did

[last spruce]

A admin will get to it as soon as they can :)

[fallen pelican]

Ok thx

[frail stratus]

That's what you deserve. Get out of the server, hacker

[vapid zephyr]

Stop

[thorny eagle]

It's not fair

[vapid zephyr]

If you don’t need help —-> #general

[frail stratus]

I just think a hacker is here to explain without reason

[dusky kettle]

when i click to link twitter it says page not found

[thorny eagle]

I can show you all my computer programs

[vapid zephyr]

Doesn’t matter. You don’t need help, so please move to #general

[green osprey]

what does it mean that im in the waiting for support chat, is someone going to talk to me?

[naive kindle]

That's not necessary thanks. Best of luck for the future.

[naive kindle]

What do you need?

[thorny eagle]

Do I have to ask Rust?

[last spruce]

He is trying to appeal a ban I'm pretty sure

[green osprey]

Just waiting on someone to look into my teaming ban appeal

[thorny eagle]

What should I do

[last spruce]

You can make a appeal ticket for a rustoria ban by using the
!appeal command

[vapid zephyr]

Seems like yobled is telling you to find another server

[naive kindle]

Have you appealed via the specified website?

[green osprey]

I have yes

[naive kindle]

Ok, then you'll just have to sit tight until it's reviewed.

[thorny eagle]

Is there any way?

[green osprey]

Ok fair enough, thank you

[thorny eagle]

I just want to make it clear that I'm not a cheater

[last spruce]

!appeal @thorny eagle

[marble mantle]

Hey, @thorny eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vapid zephyr]

Unfortunately I think you already were given an answer

[last spruce]

If you were already told no then is nothing we can do

[naive kindle]

The appeal has already been reviewed and denied. There is nothing more that can be done.

[thorny eagle]

Do you happen to know how to inquire with Rust?

[last spruce]

Is it a eac ban?

[thorny eagle]

No.

[last spruce]

Or a server ban

[thorny eagle]

My previous account was hacked, so I don't know the exact situation
But it's not an eac

[last spruce]

If it's a eac ban then you'll need to appeal with them but if rustoria (us) banned you you appeal to us which has already been denied

[rugged bluff]

thank u

[naive kindle]

It is still game banned.

[thorny eagle]

May I know where to make an inquiry?

[blissful herald]

https://www.easy.ac/en-us/support/

[thorny eagle]

I can't use the account I used before
I'll make an inquiry

[blazing fern]

how a 5x run better then main with people that buy vip to even play. Like shit makes no sense

[thorny eagle]

Is there any way to ask Rust?

[raven mist]

?

[blissful herald]

https://support.facepunchstudios.com/hc/en-us

[last spruce]

You can either wait out the ban or appeal again at a later time in the future sorry

[thorny eagle]

Thank you to the managers
Thank you for your help

[naive kindle]

Good luck

[fallen pelican]

says no tickets

[vapid zephyr]

That is not where appeals who up

[fallen pelican]

whe i did !appeal.

[vapid zephyr]

It’s on the same website you appealed it

https://bans.rustoria.co

[frail stratus]

Administrator, I would like to ask how long it will take to appeal again after the ban is dismissed

[plush fern]

!ticket

[marble mantle]

Hey, @plush fern

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[timber rose]

eu medium down

[raven mist]

on it

[pale otter]

Very slow death

[vagrant spear]

https://tenor.com/view/this-is-fine-it-crowd-office-space-burning-office-gif-12803923

[dusky kettle]

this what happens when i try to link twitter

[raven mist]

Lemme take a look, most likely on our side

[dusky kettle]

alr ty

[timber rose]

so could u skip que or it'll be 5 hours waiting more?

[raven mist]

Can u link me the website it redirects you to

[vagrant spear]

https://tenor.com/view/sparks-electrical-electricity-equipment-radio-amateur-fire-gif-24123123

[dusky kettle]

https://rustoria.co/error?service=twitter&id=0

[vagrant spear]

https://tenor.com/view/server-runing-server-up-and-running-hamster-gif-17522250

[raven mist]

ty

[dusky kettle]

yw

[timber rose]

aw?

[vagrant spear]

your welcome

[timber rose]

could u guys skip que for me?

i was waiting for 4-5 hours and then crash

i'm just joined

[tribal bobcat]

any staff member I could dm real quick?

[plush fern]

any staff can help me with ticket??

[lyric basalt]

How can I help you ?

[plush fern]

[timber rose]

Huh?

[dusky kettle]

any idea why thasts happening ?

[plush fern]

actually crazy that nobody is helping me with my ticket

[raven mist]

Something to do with twitter API

devs are on it

[timber rose]

hola

[near halo]

us main d own

jesus fucking crhist

<@&274971100184576010>

[undone mist]

on the 5x trio servers all of our peipes keep discanecting why does it do that?

[raven mist]

On it

[plush fern]

@raven mist can you help on my ticket??

[timber rose]

I was waiting que for 5 hours for join and then crashed, could u skip que for me? I can send my steamid or smth else
<@&274971100184576010>

[dusky kettle]

understood ty, any idea when yt will be fixed also?

[undone mist]

thank you cause the boxes with connecters and pipes going through keep discenting and disapearing has happened on multiple wipes

[hushed birch]

is main down??

[topaz ermine]

yep

[shell pewter]

refund 4 main?

[timber rose]

@fossil igloo are u here?

[topaz ermine]

bad server

[vapid zephyr]

stop

[minor temple]

!refund

[marble mantle]

Hey, @shell pewter

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[pulsar heron]

ok

[vapid zephyr]

for support only

[floral escarp]

mute @icy pecan

posting porn gifs

[hushed birch]

but we need support plz

[vapid zephyr]

check his profile again

[pulsar heron]

when server back up baby?

[vapid zephyr]

working on it

[pulsar heron]

ty my love

[raven mist]

Booting up

[timber rose]

I was waiting que for 5 hours for join and then crashed, could u skip que for me? I can send my steamid or smth else

[wary osprey]

how far roll back

for us main

[shell pewter]

5HRS?

[vapid zephyr]

from last successful save

[pulsar heron]

banned

[wary osprey]

i knw, which is how far?

[patent flower]

FIX DA SERVER

[vapid zephyr]

stop, this channel is for support only

[hushed birch]

plz support main

[vapid zephyr]

unsure, it will be automatic

[patent flower]

support the server plz

[slim depot]

plz help me

[pulsar heron]

can you support me and dm me when server up?

[vapid zephyr]

being worked on

[lament dome]

roll back before i died to a 4 man

[wary osprey]

an admin who can see, plz answer

[vapid zephyr]

nobody knows

its automatic

[wary osprey]

not true....

[plush fern]

admins are typing in here

[shell pewter]

hi katie 🙂

[plush fern]

but cant answer my ticket, nice 1

[blazing burrow]

its coming back up?

[patent flower]

roll back before i got early game raided plz

[raven mist]

What ticket?

[plush fern]

vip-12149

payment support

[blazing burrow]

its coming back up?

[raven mist]

Vip ticket can only be handled by a few staff members

[pulsar heron]

you have 800 people in the server maybe 100 vip, mean 1k$ even month and you cant get server back up in 5 min?

[raven mist]

patience is key there im afraid

[wary osprey]

just because u dont knw does not mean, it is not known, admins with server visibility have the number

shall wait!

[lament dome]

it up

[plush fern]

i made it over 30min ago

like wtf??

[vapid zephyr]

its literally automatic

[slim depot]

i need help, im always hardstuck prim, plz gimme loot

[vapid zephyr]

will be in #wipe-feed

once it is back up and shows the rollback

[lyric basalt]

!unlink @tribal bobcat

[marble mantle]

Hey, @tribal bobcat

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[slim depot]

server up

[timber rose]

just answer me pls

[ocean thistle]

What’s the issue?

[timber rose]

I was waiting que for 5 hours for join and then crashed, could u skip que for me? I can send my steamid or smth else

[ocean thistle]

Hello we don’t queue skip here sorry

[timber rose]

I was playing just about 1 hour

[ocean thistle]

I know it’s unfortunate :( I do apologize

[timber rose]

aww nice lets wait util 700/525 and expand for 700/700 gg guys...

[tough lark]

Hellp i need a refund for eu medium please check ticket vip-12151

[vapid zephyr]

only certain admins can view it, youll need to be patient please

[tough lark]

its been 20 min

[vapid zephyr]

yeah? like I said only certain people can view it, so it takes time

this is due to the nature of payment and sensitive information

[hushed birch]

gg actually fucked 10 minute rollback

[vapid zephyr]

those who can get see, will get to it as soon as possible

[plush fern]

can you get hold of an admin that can handle vip ticket

[raven mist]

There he is

[vapid zephyr]

😄

[undone mist]

any update on pipe problem?

[thin goblet]

Hey, any reason why the fishing village diving quest isn't working? It's giving me a 'Sorry got nothing for ya mate' after I attempt to do the quest.

Rustoria US Medium is the server by the way^

[junior wing]

for the diving quest?

[thin goblet]

Yes.

[loud mason]

anyone else know what this means? Disconnected: EAC: Temporary cooldown in effect for client, expires in 14 minutes 48 seconds

[junior wing]

its possible that not enough shipwrecks have spawned

so you need to wait for that

[thin goblet]

Ah okay, could this be due to a ton of people doing the quest?

[junior wing]

yes

[thin goblet]

Okay, thanks!

[vapid zephyr]

!appeal @bright saddle

[marble mantle]

Hey, @bright saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mild wasp]

Us main go down earlier ?

[loud mason]

"Disconnected: EAC: Temporary cooldown in effect for client " What does this mean? I got randomly kicked and can't connect now

[minor temple]

This is an EAC thing you just have to wait is out sadly

I like to verify my files while I wait

[mild wasp]

I think don’t quote me it’s a lot of packet loss

[vapid zephyr]

^^

normally network issues yes

[loud mason]

is there a way to check packet loss online

[vapid zephyr]

https://packetlosstest.com/

not 100% accurate for rust setting since your computer will be under more load, but this does work

could be other things besides just packet loss if Im not wrong, its a precautionary measure by EAC

[swift perch]

There is a racist guy in the vc on rustoria vanilla 2x, any help?

i got clips

[toxic shard]

We do no monitor voice chat, feel free to mute the voice chat temporarely if it's an issue for you

(we would love to moderate it but don't have the capacity to even with all the staff we have)

[bright saddle]

i appealed on the website already but i was false banned for "hacking" when i have barley killed anyone with bow lol steam id - (76561199083975553) was really wipe hype to gayme today because i dont have the kids for the weekend

if someone can look into this it would be great. thanks

[toxic shard]

!appeal

[marble mantle]

Hey, @bright saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[bright saddle]

i did. @toxic shard a admin also avised me to put my steam id in here to see if i can get any further assistance without waiting very long

thanks though @toxic shard

[toxic shard]

I don't know who told you that but i'm affraid you will need to wait for the admin in charge of your ban to handle it, reporting it here doesn't help at all

[bright saddle]

sorry. he told me he isnt a admin just a support member

im affraid that you need to look into it now as i have spent money to play on this server and i cant play

my kids lunch money for the week is now spent on a vip that i cant use...

@toxic shard

can you tell me who it was that banned me. thanks

[toxic shard]

That's not how it works and the name of the admin who banned you is not a public info

[small vector]

@toxic shard may u take a quick look at vip-12152 ticket

[toxic shard]

most admins can't handle vip tickets, only the management can

[bright saddle]

@small vector

doint bother even typing in here bro they just tell u they cant do anything

[small vector]

gg my wipes over.

[bright saddle]

same

i bought vip and now fasley banned...

my kid isnt eating today because i bought vip and this is how they treat me

[toxic shard]

You can move to #general we can't provide you any aditionnal support here

[bright saddle]

never can

im gonna go chat in general chat

[near halo]

@west osprey

drAG ME

[toxic shard]

wrong server

[near halo]

@toxic shard

banned from the 5x one

[toxic shard]

?

how many minutes is there in a week ?

[ocean thistle]

604,800

[toxic shard]

that's a lot of minutes

[thorny dune]

@west osprey

[west osprey]

I told him I would unban him in minutes

[loud ocean]

admin

my friend get 7d banned

but he is vpn ban

@west osprey

[supple rapids]

Need help with lootbage. Its stuck under a boat. I have shadowplay of it!

[loud ocean]

need help

admin

[west mica]

Hey, we do not interfere with gameplay. I would recommend you find a way to move the boat

[west mica]

!appeal