support

[analog pumice]

Ok did that work?

[elfin burrow]

Yup

[noble terrace]

you are gold now so yes 🙂

[analog pumice]

Finally I been denied gold for 2 years!!!

I’ve been chat banned for saying Pakistan before but tbf my best friend is Pakistani. Idk why that would be considered racist when I didn’t use it in a racist context.

I tried to get chat mod but wasn’t able to because of that

[noble terrace]

the first 4 letters of that are a racial slur which is why our bot picks it up

[analog pumice]

Ya but doesn’t seem right for me not be able to be a chat mod bc of that

🤔, esp when my best friend is Pakistani

[noble terrace]

we have no way of confirming that you can try to reapply though!

[analog pumice]

K

Where do I go apply again, can’t find it

[elfin burrow]

#staff-applications

[toxic sun]

10x eu will wipe on friday aswell right?

[languid marsh]

Shenzy says he’s gonna speak to the guy who banned me 700 days ago and never does 5 days later ❤️❤️

[rocky wadi]

How do I check if my VIP is still active for main?

[radiant cypress]

#oldserverinfo has local time for you

[radiant cypress]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[radiant cypress]

Go to this website, log in etc.. and hit the profile button, will show your active subs

[rocky wadi]

Thank you

[mighty moon]

3 fucking business days in rust ahahhaahah

GEN Z is so fucked

bunch of imeciles ahahaha

[ocean thistle]

Please move to #general if you do not need support. Thank you.

[vapid zephyr]

jordann, dont make me get shenzyy

you will not be happy

[mighty moon]

ya big gimp kid, 3 business day

[vapid zephyr]

juust chill out

[mighty moon]

don't try and threaten me like yr gunna do something ahaha

[vapid zephyr]

#general final warning

[mighty moon]

oooooooo ya fucking virgin ahahahaah

[worn imp]

People don’t know how to keep this clear for people who need support

[wispy loom]

[potent mulch]

appeal from 27.04 still under review how long i must wait

[ocean thistle]

It happens but very rarely it takes up to a week for a response. If by end of day tomorrow you haven't received a response, mind coming back here?

[languid marsh]

apeal has been up for 4 days no reply

[toxic sun]

will 10x eu wipe tomorrow and friday?

[languid marsh]

happi banned for a 700 day ago ban evadin ban

[ocean thistle]

!force yes

[marble mantle]

Hey, @toxic sun

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1683223200:F> (your local time) is the time of the next force wipe and it will happen <t:1683223200:R>.

[toxic sun]

thanks

[ocean thistle]

!appeal happi should appeal

[marble mantle]

Hey, @languid marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lucid lintel]

where can i apply for admin at

and will i be abl to mod for the server im playing on?

[vapid zephyr]

you cant apply directly for admin

goes from chat mod to start, in #staff-applications

you can play on any server up until you get admin

[languid marsh]

i said happi as in im happi not a player

700 day ago ban evadin ban this dude shenzy tells me he will speak to the banning admin and never does lmao

[ocean thistle]

Gotcha Happy to hear

I believe Shenzy does relay your message, sorry that you didn't get the response you wanted

[lucid lintel]

@vapid zephyr

[vapid zephyr]

hello

[languid marsh]

itsa been 4 days surely the admin would have replied to him and he would message me back lol @ocean thistle

[lucid lintel]

is their a way to just chad mod and still be abl to play the servers

[vapid zephyr]

yes

chat mods can play

[languid marsh]

also made an appeal also 4 days no response lmoa

[lucid lintel]

because i want to become a support but still play

[vapid zephyr]

so can trial head mods and head mods

[lucid lintel]

ok

[near halo]

@vapid zephyr

[vapid zephyr]

once you are an admin, you cannot

[near halo]

did you just deleted my link?

[lucid lintel]

ok

[vapid zephyr]

not what they are after

so its just confusing

hope you understand

[near halo]

Cuz there actually public campaing of admin recruitment at rustoria

[lucid lintel]

@vapid zephyr

[vapid zephyr]

hey

[lucid lintel]

nvm sorry lmao

wait accualy

[vapid zephyr]

mhm

[lucid lintel]

how do you know if they would like you to be chat mod do you get a dm or

[vapid zephyr]

yes

if you get declined, you will get a dm from our bot

[lucid lintel]

ok cool

thanks

[elfin barn]

!appeal @winged brook

[winged brook]

hey

[marble mantle]

Hey, @winged brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[elfin barn]

Follow the above steps to appeal your ban.

[winged brook]

yes

I wait 3 dass already

days

i am so sad tomorrow is force wipe

and cant play main server and have vip

[elfin barn]

Sometimes it can take a bit longer, you'll have to be patient for the banning admin to be able to review your case I'm afraid

[winged brook]

please can you make sure i get unbanned by tomorrow

because I really want to play in the force wipe

and i'm a solo player i can't have played with a hacker

[elfin barn]

Be patient until an admin replies, I'm unfortunately not able to help you further in this case.

[winged brook]

where will i be notified by admin if i get a message

[elfin barn]

You will get a DM as you are verified.

[winged brook]

ok thank you

I registered for the first time in the dicsord

i am not verified

😦

[winged brook]

oh i am okay thx

[timber bridge]

@winged brook In-call now

[elfin barn]

Hey @undone seal anything I can help you with?

[undone seal]

yea bro shooting 200m through trees

sus

answer my ticket

I don't care anymore I'm pulling a 69

and he called me racial slurs in vc

[vapid zephyr]

please dont call out cheaters in all chat

someone will take a look at the ticket when available

[undone seal]

answer my ticket then lazy bum

stop seeing somebody else would do it how about you do it

[grand moth]

When did you make the ticket?

[undone seal]

like 10 min ago

[grand moth]

You sure you typed the command properly? Because I can't see any ticket from you

[undone seal]

I did it on the server

[grand moth]

Can you try again because it doesn't seem like it went through

[winged brook]

best admins and mods on thiss server i love you ❤️

[idle girder]

its been a week since i appealed and still nothing 😦

[west mica]

?steamid

[marble mantle]

Hey, @idle girder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lofty delta]

yo i was banned on rtg i tried making an appeal but it says im not banned

[vapid zephyr]

appeal it as a server mute then please, just make it clear you are appealing a ban and not a mute

[lofty delta]

i did thank you

[velvet light]

Can my friend play vanilla if he has a vac ban 0 days ago on a different game

[west osprey]

Yes

[velvet light]

ok thanks

[noble terrace]

You submitted 2 appeals and both were answered. I do see you just submitted a 3rd though a few minutes ago.

[mild wasp]

help

how does one get onto staging branch and then noclip while on staging

i want to inspect these jets

[velvet light]

Priv server

U can get one for about 2 bucks to fuck about on @mild wasp

give urself admin privs and ur set

unless theres a sandbox on staging u could prolly load into that too i guess

[near halo]

None

[vapid zephyr]

?

[lucid lintel]

do we get the map for force

or do we have to wait and see

[radiant cypress]

Long/sea get votes for which map will be chosen. I believe the others are wait till you load ^^

[noble terrace]

rustoria.co/maps to vote for long and medium maps 🙂

Other servers will get map voting in the future

[lucid lintel]

ok

[spare widget]

how to play rust?

[lucid lintel]

dont be lonely like me and find friends to play with

[vapid zephyr]

rouille

[lucid lintel]

thats how to play rust @spare widget

[spare widget]

OKAY THANK YOU

[lucid lintel]

i gottchu

[vapid zephyr]

thanks dakota

[lucid lintel]

np 🙂

hey hokae

wanna play rustora small with me on force ik you want to 🙂

[vapid zephyr]

unfortunatly I wont be on for force

[lucid lintel]

ill let you leech dw 🙂

[vapid zephyr]

going back home to see my family since ive been away for university

[lucid lintel]

damn have fun!

[vapid zephyr]

but this isnt the place to chat #general

please :D

[lucid lintel]

my b

[analog pumice]

Do I get a prize for having vip for 4 of rustoria servers at once???

3*

[vapid zephyr]

dont believe there is an explicit prize, but it is very much appreciated!

[analog pumice]

Hokae throw a free vip my way my dude

Ive spent like 300+ on VIPs

I’m going to have to get a 3rd job pretty soon

[vapid zephyr]

as much as we appreciate it, this isnt really the place to have conversations ----> #general please :D

[steep pasture]

any admins on?

[vapid zephyr]

whats up?

[steep pasture]

do you know about the new recoil adjustment?

[vapid zephyr]

this happened almost a year ago

[steep pasture]

is it live on staging?

[vapid zephyr]

are they changing it with force?

[steep pasture]

https://twitter.com/Rustafied/status/1653794088372633603

yes

[vapid zephyr]

oooh, not sure

[steep pasture]

oh 😦

[vapid zephyr]

not something rustoria related specifically so im not sure, I assume it is probably on starging

[velvet light]

its just for smgs mp5 and thommy

aim cone reduced for thommy

[vapid zephyr]

Yeah, wasn’t aware of this change until they sent the twitter link

[lofty delta]

how long for an appeal to be looked at?

[vapid zephyr]

Normally upto 3 business days

If it’s longer than that, feel free to check back in here

[mint bloom]

VPN 76561199381453837

@mellow tundra VPN Ban 76561199381453837

[mellow tundra]

Looking

Not VPN

Make a ban appeal at https://bans.rustoria.co

[frosty stratus]

Are you allowed to use RustLink or any of the rust+ bots on toria?

[lyric basalt]

RustLink is not allowed but with Rust+ bot there’s no problem

[frosty stratus]

aight thanks.

[dreamy sable]

how do i tell how long i have on my vip?

also how do i not have my vip role but i literally have donated my left kidney to this server

[wispy loom]

Hey, you can find the end date in your VIP store account

In order to get the role, you'll have to link your Discord

https://rustoria.co/link

[dreamy sable]

it is linked becasue ive had it bvefore?

[wispy loom]

You don't appear to have the role now, but feel free to send me your SteamID and I'll take a look

[dreamy sable]

i just linked it... stange it mustve been unlinked somehow?

[charred wave]

Is there a lot of online on 2x Vanila

[dreamy sable]

good chat to ask that....

[charred wave]

Why not?

And which server would you recommend?

[dreamy sable]

rustoira main

for casual play and toria long for force if you want to get railed (i love being railed)

[idle girder]

I didnt get a dm what was the answer

[lyric basalt]

You cant get a DM without linking your profile

[lyric basalt]

!verify

[marble mantle]

Hey, @idle girder

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[lyric basalt]

@idle girder when you link your acc than the response from appeal will show in DMs

[wispy hollow]

Just noticed the reward program now. What does "In-game rewards" entail, and hopefully it wont include vanilla servers?

[lyric basalt]

Its only for modded servers

[lyric basalt]

!rewards

[marble mantle]

Hey, @wispy hollow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[cosmic otter]

@toxic shard help pls

its been weeks now

@ocean thistle omg hello!! my bestfriend

perhaps someone else could help me? <@&274971100184576010>

@ionic agate

you're looking extraordinary fine today

[blissful herald]

Help with what....

[lyric basalt]

He wants to rate his spray....

[wispy hollow]

Lol cant you get banned from discord for wasting/pinging admins?

[toxic shard]

I think I banned him for come to discord, but might be wrong as I don't have his steamid

[wanton cairn]

2x eu vanilla no spawn mlrs module

[dusk cape]

Hello all, how can i open a ticket?

[toxic shard]

!ticket

[marble mantle]

Hey, @dusk cape

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[livid sundial]

!ticket

[marble mantle]

Hey, @livid sundial

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[livid sundial]

!appeal

[marble mantle]

Hey, @livid sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[distant shadow]

Havent still heard back from my ban appeal.

(I really think it is a false ban :/ )

What to do next

[lyric basalt]

When did you appeal ?

[dusk cape]

i cant report the player i want, inst show in the list

[lyric basalt]

Are you reporting him on website ?

[dusk cape]

yes

[lyric basalt]

If you dont see him in list try to get his steamID

[fiery current]

How much for eu long vip in dolar

[thorn field]

how many hours from now does rustoria long wipe

sea

[wispy loom]

$9.99
https://donate.rustoria.co/packages.php?game=3&server=23

[wispy loom]

Forced wipe is in about 7 hours from now

[fiery current]

That so much i will do 5

Deal?

[wispy loom]

You can only purchase VIP at the current price as there is no discount available

[distant shadow]

Friday

[vapid zephyr]

Hey 👋 @unkempt creek anything I can help with?

I cannot join voice atm

[unkempt creek]

Hi

[vapid zephyr]

[unkempt creek]

I need payment support i open ticket

[vapid zephyr]

Ooh okay nice! Since there are only a select few people who can view those tickets, I won’t be able to help you with that unfortunately, but I can promise you someone will take a look at it as soon as possible

[lyric basalt]

!steamid

[marble mantle]

Hey, @distant shadow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[unkempt creek]

its possible check this today? i buy vip for the wrong account becouse of rustoria or steam web site error

[vapid zephyr]

Probably yeah!

[toxic shard]

You bought it on the wrong account because you authed with the wrong account 🙂

[unkempt creek]

That's the problem its not

[toxic shard]

but that's something we could fix if the vip was not used, please open a #payment-support ticket

[toxic shard]

the only way to assign a vip is their you auth on the account or you gift to the account

we don't take random steamid to assign the vip you need to auth on the corresponding account ...

anyway open a ticket and we will look into it

(voice chat would not be able to help you, you need to open a #payment-support ticket)

[unkempt creek]

I logged in with the correct account and bought a vip
I went to the server to check if everything is okay and did not find a vip.
I went to my profile on the rustoria site and saw a different account.
But all my purchase history and even my account id is correct, when i click on my id on rustoria i get redirected to my correct steam account, i can not send a screenshot to show this

This is definitely some kind of error in the system

[toxic shard]

error with the system or not (which I doubt) open a #payment-support ticket if you didn't used the vip it shouldn't be an issue

[unkempt creek]

I have already opened a ticket, I hope for help because I do not even have access to the account for which I bought a vip,
And I need to play today's wipe.

[vapid zephyr]

Hopefully help will come today, good luck!

[knotty anvil]

https://steamcommunity.com/profiles/76561199047376533

[noble terrace]

?

[pliant hinge]

How i can invite @rapid lichen on my dc server?

[knotty anvil]

I communicated with the administration and was asked to send it here

[deft meadow]

will eu 2x vanilla still wipe at 3pm today

[thorny dune]

It will not wipe until the forced wipe update today

[deft meadow]

when is that normaly pleas

[noble terrace]

!force

[marble mantle]

Hey, @deft meadow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1683223200:F> (your local time) is the time of the next force wipe and it will happen <t:1683223200:R>.

[deft meadow]

appreciate that

[hallow sparrow]

is there recycler in fishing village?

eu long

[thorny dune]

There is not any recyclers at fishing villages on this server

[hallow sparrow]

buying minis at outpost?

[misty scroll]

Yes

[thin thicket]

yo

is nuclear going on us small?

[fierce mulch]

!force

[marble mantle]

Hey, @fierce mulch

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1683223200:F> (your local time) is the time of the next force wipe and it will happen <t:1683223200:R>.

[next oar]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[distant shadow]

76561198979507559

[brittle bison]

hello any admin here

[elfin burrow]

Yes

What's up

[brittle bison]

i need to buy VIP but in website there no Rustoria.co - EU Main

[elfin burrow]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[lyric basalt]

I already forwarded this to admins

[lone hinge]

subscribe to #vip-stock-role-assign and you'll get a ping once its available in #vip-stock-alerts

[elfin burrow]

I just checked the site it is there

[brittle bison]

Rustoria.co - EU Main = vanilla Eu main in first par in website ya ?

thx

[elfin burrow]

Np

[distant shadow]

Okay, let me know if any additional information is needed. I think I could’ve explained more in my ban appeal.

[brittle bison]

wipe in 2 hour yah ?

[lone hinge]

Force wipe is <t:1683223200:R>, <t:1683223200:F> your local time

[brittle bison]

<3

[tribal veldt]

when does map votes close

is it 5pm?

[thorny mesa]

It ends in approximately 1 hour.

[tribal veldt]

ok

[solemn onyx]

Admins im have a problem

on the server

[ocean thistle]

What is the problem?

[solemn onyx]

can you describe the problem in private messages?

im*

[ocean thistle]

Yes :)

[toxic shard]

when it says 1day it mean 1-1.99 day, when it say 1h it's 1-1.99h

[steel carbon]

I bought a vip on 2023-04-06 and today the vip is no longer valid, why?

[analog mesa]

vip is either monthly or for the wipe

[steel carbon]

Monthly

[analog mesa]

the monthly vip lasts a total of 30 days

if you feel like it has cut short you can make a ticket explaining your case

[grave gorge]

Is the wipe at 19.00? in 45 min?

or is it now?

[lone hinge]

Force wipe is <t:1683223200:R>, <t:1683223200:F> your local time

[grave gorge]

omg so long time left

[leaden wharf]

Is there a problem with this account 76561199263886165

[vapid zephyr]

Is it your account?

[leaden wharf]

NO

[vapid zephyr]

Then we won’t check it haha

We don’t check random accounts

For obvious reasons

Why do you figure there is a problem

[surreal yoke]

can i gt unban

[vapid zephyr]

No

[surreal yoke]

but why

[vapid zephyr]

Not going into this a third time with you

[leaden wharf]

Could you please help me see if he is my friend? He has been to an internet cafe and played games

[vapid zephyr]

The decision is final

[surreal yoke]

im getting unbanned from vital so why not herre

[vapid zephyr]

Then he will be in your steam friends

[vapid zephyr]

We don’t share band with other servers

3 admins havé told you it’s final, time to move on man

[surreal yoke]

can i get unban on my birthdy

next month

[vapid zephyr]

Your ban is permanent

[surreal yoke]

why

[leaden wharf]

May I take a look, sir

[vapid zephyr]

You know why

[surreal yoke]

can i hire a lawyer to discuss me getting unbanned

[vapid zephyr]

No man, it’s done deal, 3 admins have told you this now, please leave the support channel as you don’t have anything that can be fixed, hope you can find somewhere else you enjoy playing

[leaden wharf]

他去过网吧玩过rust，他怕ban
He has been to an internet cafe and played rust, but he is afraid of ban

[vapid zephyr]

Have him come in here and discuss then

[leaden wharf]

他没有VPN

他没有VPN
He doesn't have a VPN

[vapid zephyr]

Final warning

[leaden wharf]

He doesn't have a VPN and can't access DC. Can you help me check? Please

[snow field]

is it possible to see the new map for EU MAIN (not LONG) ?

[elfin burrow]

Nope afraid not

[raven mist]

steamid?

[leaden wharf]

76561199263886165

[snow field]

so its a random map? not voted?

[leaden wharf]

thank you

[elfin burrow]

Yea

[raven mist]

he is not banned and actually played today

[snow field]

thanks

[noble terrace]

you're not getting unbanned. stop asking every other day.

[tacit bloom]

so i cant make an appeal becuase it says play else where my ban was like 2 years ago is there any way it can be re looked at

[marble mantle]

Hey, @tacit bloom

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tacit bloom]

76561199095115618

[timber bridge]

I've sent your account to the admin in-charge, if anything changes you will be notified.

[tacit bloom]

sweet thanks for taking time to do so have a great day

[obsidian jasper]

!wipe

[marble mantle]

Hey, @obsidian jasper

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[obsidian jasper]

!force

[marble mantle]

Hey, @obsidian jasper

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1683223200:F> (your local time) is the time of the next force wipe and it will happen <t:1683223200:R>.

[mellow hedge]

love rustoria ❤️

[hidden depot]

yo why is link not working for discord

[raven mist]

Whats not working exactly?

[hidden depot]

i cant link my discord

[raven mist]

Looks like you already have a steam acc linked

[hidden depot]

ooooo

how do undo that

wait im trying to link discord tho

[raven mist]

Whats your steamid?

[hidden depot]

mine ?

[raven mist]

Yes

[hidden depot]

like the numbers right

[raven mist]

Correct

[hidden depot]

76561199411013175

[raven mist]

i'm afraid you wont be able to play on our servers yet 😦

[hidden depot]

fair

[raven mist]

your gameban needs to be older than 180 days

[hidden depot]

also fair

[raven mist]

but i assume you already know that

[hidden depot]

kinda

[bleak saffron]

Where do i find the eu main map?

[vapid zephyr]

In #wipe-feed

[radiant cypress]

Wipes coming up! everyone make sure to eat and drink some fluids before we all go 8 hours

[inner knoll]

geforce now, lil bro is HWID banned

[vapid zephyr]

After it wipes

[hidden depot]

sold my gpu

[raven mist]

appeal whenever your GB reached 180 days

[inner knoll]

Dont tell me to evade the ban, since gpu's arent banned by eac lol

[raven mist]

take that convo to dms

[inner knoll]

is it in 30 minutes or am i wrong

[radiant cypress]

I mean 8 hour long play session

[inner knoll]

I meant force wipe

[near halo]

Heyy any admin can help me? (in DM's, if you have just a little spare time 🙂)

[raven mist]

Feel free to dm

[slow coral]

hello, can you help me with theseÂ(Failed to create clan

Ensure the name isn't taken. If the issue persists, please contact support.)

[vivid plinth]

@cobalt valley

[lost otter]

Hello! I am playing from computer club and I am getting banned from your server. Can you tell me why I am getting banned?

[thorny dune]

If you'd like, you can DM me and I will try to take a look at this for you

[slow coral]

thanks, i solved it

[heady kernel]

can we still use staging

to avoid game update

[near halo]

hello

please trasnfer my vip from long to main

[zealous kettle]

#payment-support

[vapid zephyr]

Have you used your vip already?

[near halo]

no

[thorny dune]

You can paste your Steam ID and I will try to take a look at this for you

[near halo]

It hasnt wiped yet

[heady kernel]

@thorny dune @zealous kettle

[vapid zephyr]

Well #payment-support as Spoofy said would be the place to go

[lost otter]

https://steamcommunity.com/id/Neverends26/

[heady kernel]

Can any admin confirm

if we can use staging for force update

[grand moth]

You can't

[heady kernel]

until recently you could they changed it?

[grand moth]

You'll need to use the actual update, not staging

[heady kernel]

peak

[lost otter]

@thorny dune I tried to log in with two accounts and I was immediately banned

[thorny dune]

Hello there, you should now be fine to connect

[vivid plinth]

@thorny dune could you check dm's

[winged knoll]

force wipe is at 22:00 or at 21:00 for UTC+3 time?

[vapid zephyr]

15 mins

[near halo]

is anyone gonna respond to my ticket

[lost otter]

Thank you! I'll try after the update

[near halo]

wipe in 15 mins

shits finna go down

[vapid zephyr]

Yeah, it’s only been a few minutes, and only a few select people can view them

Someone will as soon as possible

[near halo]

I sincerely apologize mister moderator I will wait patiently

[vital sun]

.

[thorn field]

where is the client connect for sea long?

[thorny dune]

long.rustoria.asia:28010

[obsidian jasper]

!force

[marble mantle]

Hey, @obsidian jasper

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1683223200:F> (your local time) is the time of the next force wipe and it will happen <t:1683223200:R>.

[thorn field]

says not found

[obsidian jasper]

где вайп !!!!???

[cold spruce]

i bought vip on us long and i don't have the role on this server

[near halo]

hello moderators I understand that you guys can be busy but I would appreciate it a lot if you guys would get back to my ticket 😀

[obsidian jasper]

WHY WIPE EU LONG

[raven mist]

its force wipe

[raven mist]

We'll get to your vip ticket asap, only a few can handle those

[obsidian jasper]

where is the wipe ON RASTORIA EU LONG

[thorny dune]

Using the full command? connect long.rustoria.asia:28010.

[obsidian jasper]

where is the wipe ON RASTORIA EU LONG

[near halo]

@balmy cypress already fixed my issue I love this guy

[serene veldt]

YO WHERE IS THE WIPE ON LONG

[obsidian jasper]

where is the wipe ON RASTORIA EU LONG

[oak plume]

Is long up?

[blazing void]

why cant i connect on no bps 10x

[obsidian jasper]

KURWA

[oak plume]

US long up?

[quaint blade]

long isnt updated?

[raven mist]

theyr booting most likely

[cold spruce]

i bought vip on us long and i don't have the role on this server

[oak plume]

i can see it

[blazing void]

why cant i connect on no bps 10x

[fathom stratus]

updateeeeeeee plz

[oak plume]

whats the connect for US long

[serene veldt]

connect long.rustoria.uk:28010

[oak plume]

uk?

[serene veldt]

yea yea ofc

[oak plume]

sus

[serene veldt]

says uk right

[oak plume]

US long is up nvm

aint een got VIP ez

[quaint blade]

is 8 people on long but i cant join

[raven mist]

will be in a few mins

[quaint blade]

i see*

[magic hawk]

hi i was wondering if it would be possible to appeal a ban if i was gamebanned while playing on rustoria servers? is it worth it to do the appeal or will i just be insta denied

[cinder olive]

PP2 on top

[raven mist]

Being gamebanned on rustoria is a perm ban

[quaint blade]

andre noob

[vernal cove]

PP2 on top

[cinder olive]

wolfie

[wispy sail]

dumbass

[cinder olive]

build next to us we will foundi wipe u

[magic hawk]

ik. is it worth it to appeal or not

[raven mist]

Nope

[lone sierra]

EMPOYEES you sleeping again?

[quaint blade]

ur nub

[raven mist]

Whats an empoyee

[heady kernel]

thats not true btw

[near halo]

!wipe

[marble mantle]

Hey, @near halo

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[stray light]

why all dumm

[fossil plover]

eu long working?

[vernal cove]

I GOT QUE WITH VIP

gg took my money didnt give shit

[hard hearth]

HEY

[quaint blade]

i bought vip and im in queue

why

[icy oasis]

vip dont work why

[hard hearth]

i dont Have VIP

[vapid zephyr]

You sure it’s right server?

[spare widget]

Happens - #payment-support if you have an issue with your VIP

[hard hearth]

why problem

[vapid zephyr]

Everyone

[quaint blade]

@vapid zephyr 100%

[icy oasis]

vip not working

guys wtf

[vapid zephyr]

We’ll make a #payment-support ticket pls

[hard hearth]

YEP

[meager laurel]

true

[near halo]

skill issue

[icy oasis]

all my team dont have vip

[prisma zephyr]

vip not working

[vapid zephyr]

Everyone one who vip doesn’t work

[thick girder]

why is my vip not working

[vapid zephyr]

Pls make #payment-support

[jolly rain]

Vip not working

[cloud hinge]

Hello. How can I access the server? VIP bought but it does not work.

[white ridge]

OK GUYS CHIL

the will fix

give time

[vapid zephyr]

Probably slots have to go up

Everyone who’s vip is not working please make a #payment-support ticket

[near halo]

Shenzyyy

[raven mist]

yes

[dusty lantern]

Hello why I don't have a VIP, the search should be at least 3 days

[rapid vine]

hello after i connect to the server i get kicked for hacking ? which i never did

[raven mist]

Please make a #payment-support ticket if you are having vip issues

[fossil plover]

where i can buy vip

[ocean thistle]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[livid sundial]

!suport

[vapid zephyr]

What’s up?

[hard hearth]

https://discord.com/channels/274965952116817920/1103745460059001052

check

[vapid zephyr]

Only certain people can view those

Im sure they are working on it now

!slots

[marble mantle]

Hey, @eager jolt

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[fossil plover]

if u buy vip it will work as soon i purchase or i need to join server first?

[stone oriole]

vip not working?

[strong rampart]

yes

and me

[vapid zephyr]

Everyone who’s vip is not working please make a #payment-support ticket

[fossil plover]

?

[vapid zephyr]

Normally yes

[kindred bough]

how do i fix the eac issue

[vapid zephyr]

But vip is having issues right now

[vapid zephyr]

There isn’t a fix

Normally network issues

[late summit]

VIP NO WORKING

[vapid zephyr]

Everyone who’s vip is not working please make a #payment-support ticket

[swift sand]

how do I get white list

[vapid zephyr]

We don’t have one

[kindred bough]

So its been happening for the last 3 force wipes and i just cant do none about it

[vapid zephyr]

Contact EAC

It’s not by us the ban

or the timeout

[twin frost]

my vip isnt working

[vapid zephyr]

Everyone who’s vip is not working please make a #payment-support ticket

[kindred bough]

Fuck this man

[pliant yarrow]

my vip isnt working

[vapid zephyr]

Sorry :( nothing we can help you with here as it isn’t us who is doing it to you

[teal ravine]

my vip is not working too

[keen notch]

hello!

[vapid zephyr]

Everyone who’s vip is not working please make a #payment-support ticket

[fickle arrow]

bro i bought vip for 30 days

[lofty vault]

my VIP isnt working

[verbal sigil]

ty luke for the help

[turbid dawn]

why is there a VIP status on the donat website but not in the game?

[keen notch]

my Vip isnt working!

[vapid zephyr]

Everyone who’s vip is not working please make a #payment-support ticket

[civic garden]

I bought a vipka and I'm in line

[vapid zephyr]

Everyone who’s VIP is not working please make a #payment-support ticket

[lofty vault]

Expires

2023-05-06 18:00:50

[rapid vine]

gibt es deutsche admins ?

[vapid zephyr]

@teal ravine @karmic oak @turbid dawn @cedar python all vip issues?

[teal ravine]

yeah

[lofty vault]

me too bro I made a ticket already

[vapid zephyr]

Make a ticket please

[teal ravine]

i bought¨it

i did can u respond

[vapid zephyr]

Nobody can help you in support chat

It’s specific people who view the payment support tickets

They are working on it now I assume

[cedar python]

yes

[vapid zephyr]

Nothing we can help you with in there

Sorry

[fossil plover]

can i get a role in discord

[vapid zephyr]

Payment support is specific players

[cedar python]

so what do i do

[fossil plover]

vip role if i bought vip

[vapid zephyr]

You are not verified

[vapid zephyr]

Everyone who’s VIP is not working please make a #payment-support ticket

^^^

[rapid vine]

can an admin help me ?

[vapid zephyr]

What’s up?

[rapid vine]

get kicked for hacking ?

after connect

[vapid zephyr]

!appeal please

[marble mantle]

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[turbid dawn]

and who can?

[vapid zephyr]

Cant say

But they will answer the ticket asap

I promise they are working on them

[turbid dawn]

I buy a VIP from you and in exchange for me, no one can give an answer why there is no one?

[vapid zephyr]

Someone will get to it

Many players are having issues currently

And only a select few people can view the tickets

[turbid dawn]

someday I'll log in to the server, but I bought a vip to go there without a queue

[mystic grove]

Can som1 do my ticket=?====

[vapid zephyr]

Someone will get to it asap

[thorny dune]

If you are experiencing issue with VIP please open a #payment-support ticket

[mystic grove]

i got it done by luke

[thorny dune]

If you have one open already, the team is working through them as fast as possible, please hold and you will get a response shortly

[mystic grove]

Thanks mate

[heady lance]

only 350 slots on medium??

put more

[wary pivot]

Where can i make a ticket for unban

[pure vector]

!slots

[marble mantle]

Hey, @heady lance

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[pure vector]

!ticket

[marble mantle]

Hey, @wary pivot

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[turbid dawn]

is it in the channel below?

[vapid zephyr]

!appeal

[marble mantle]

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pure vector]

^^ t=my bad

[vapid zephyr]

Is what you are looking for

😄

[cedar python]

how

long do i need to wait

holllyy

[vapid zephyr]

They are working through it

I promise

Obviously many players are having issues aswell

[cedar python]

no its not that my vip is not working i have us

but i buy to long

[vapid zephyr]

Same place where you would get help

Payment support

[cedar python]

alr

[vapid zephyr]

Sorry for the inconvenience :(

[cedar python]

but when do u know when they are helping me?

[lofty vault]

after joining the server it kicked me and said
Invalid something state

[vapid zephyr]

They are trying to help many people currently

[lofty vault]

please help me

[vapid zephyr]

!gamefiles

[marble mantle]

Hey, @lofty vault

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[vapid zephyr]

And then restart rust and reload

[lofty vault]

bro that takes 15 minutes

[sly ruin]

Is there a management team available? I need help. I have encountered an accelerator node issue

[vapid zephyr]

It’s better than not getting in no?

[vapid zephyr]

!steamid

[marble mantle]

Hey, @sly ruin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sly ruin]

76561199336917754

[vapid zephyr]

@vague ermine @coarse plume VIP issues?

[coarse plume]

yes

[vapid zephyr]

Everyone who’s VIP is not working please make a #payment-support ticket

[twilit geode]

Eu main what lag?

Restart?

[wary pivot]

can a support move me for one sec

[vapid zephyr]

What’s up?

Vip issue?

[wary pivot]

nopeee

[sly ruin]

Is there a management team available? I need help. I have encountered an accelerator node issue

[wary pivot]

i need to speak

[vapid zephyr]

Do not spam this

I cant join voice right now :(

[sudden verge]

hey i bought vip how long is it take to approve on server?

[wary pivot]

dude can u tell it to someone else

[raven hazel]

Please tell me how to buy VIP for people from Russia?

[vapid zephyr]

Non Russian payment methods

[limber wharf]

verified game files

[twilit geode]

Restart?

[visual cave]

HELP

My ping is 13530 on eu main

i dont want to reconnect

But inet connection is good now

[ocean thistle]

You should see better performance shortly. Let us know in 15 minutes if it hasn’t gotten better

[distant shadow]

I got unbanned but if i connect again it says "banned: hacking"

[visual cave]

Now i died but i cant respawn

[ocean thistle]

Would you mind filling out another appeal?

[visual cave]

The button isnt working

What if i got kicked for "afk" while i cant press the respwan button

[sly ruin]

Is there management in place

[twin frost]

just joined server after i bought a queue jump and they admin sorted it joined and just said ive been banned for hacking...

[brisk kestrel]

Is there VIP for these servers ?

[sly ruin]

My friend needs help and has received an accelerator node issue

[ocean thistle]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[ocean thistle]

Can you friend submit an appeal?

[visual cave]

Temporary cooldown in effect for client. expires in 6 minutes

[ocean thistle]

!appeal fill this out please

[marble mantle]

Hey, @twin frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[visual cave]

WTF

[wraith star]

Temporary cooldown in effect for client. expires in 15 minutes

[visual cave]

I joined on the server without queue

[ocean thistle]

That’s EAC and not our servers. You have to wait that cooldown.

[swift garnet]

just filed a ticket for a false ban, would appreciate if somebody could get to it asap. :)) 76561199191335403

[graceful crow]

Not working active vip subscription, what to do?

[sly ruin]

He bought a VIP but couldn't get in, and now he's quite anxious

[distant shadow]

8 team mates waiting on me, any chance this gets fixed today or we should swap servers?

[ocean thistle]

That’s EAC and not our servers. You have to wait that cooldown. I recommend restarting your modem/router

[visual cave]

I WAS ON THE SERVER BUT UR SERVER GIVE ME 13530 PING

[cosmic phoenix]

anyone adm help pls?

[ocean thistle]

I’m not an admin so I cannot say :(

[ocean thistle]

That’s EAC and not our servers. You have to wait that cooldown.

[graceful crow]

@ocean thistle Not working active vip subscription, what to do?

[distant shadow]

Could I get a admin to work on this? I waited a week already... this is really annoying tbh...

[visual cave]

YOU HAVE TO WAIT? BUT WTF IF I JOINED FIRST AND NOW DISCONNECTED COZ OF THESE STUPID LAGS ON UR WOODEN SERVERS

[zealous kettle]

#payment-support

[ocean thistle]

I would try to reconnect and if that still doesn’t work make a ticket in #payment-support

[swift crypt]

well, the bitch is fucked up already, it's impossible to play the fuck, my server lags for 40 minutes, then it also bans for 15 minutes, what's with the fucking rustoria ey main

[sly ruin]

@zealous kettle My friend needs help and has received an accelerator node issue

76561199336917754

He bought a VIP but couldn't get in, and now he's quite anxious

[raven mist]

Your appeal was already handled

[zealous kettle]

Needs to open a #payment-support ticket and someone from our payment support team will sort them out

@sly ruin

[graceful crow]

@ocean thistleSubscription from last month, they do not fly off until a certain date?

[ocean thistle]

That’s EAC, third party employed by FacePunch. It’s usually so to network issues or packet loss. I recommend restarting your modem and router while waiting 15 minutes

[visual cave]

HEEEELLOO ADMINS ON WOODEN SERVER HELP ME

[zealous kettle]

What's your issue?

[distant shadow]

The new one or the one I made before? I got auto-banned again right now. Thats the issue. Ill try to connect again then

[ocean thistle]

You have to wait EAC cooldown

[raven mist]

!steamid

[marble mantle]

Hey, @distant shadow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[distant shadow]

76561198979507559

[near halo]

can someone explain this ? first time i got this

[raven mist]

Its an eac ban, not much we can do about it

just gotta wait it out

[near halo]

:/

[ocean thistle]

That’s EAC, third party employed by FacePunch. It’s usually due to network issues or packet loss. I recommend restarting your modem and router while waiting 15 minutes

[vapid zephyr]

EAC temp ban

[near halo]

thanks guys !

[twin frost]

@zealous kettle @ocean thistle ive just been banned for hacking for no reason just been helped with a queue jump coz it wasnt working then i joined and it said banned hacking????

[zealous kettle]

!steamid

[marble mantle]

Hey, @twin frost

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[trim quiver]

I bought a VIP for long, I still have a queue, even though I re-entered

[sly ruin]

76561199336917754

[zealous kettle]

#payment-support

[twin frost]

!76561199169261288

[zealous kettle]

https://discord.com/channels/274965952116817920/989408016363298856

[twin frost]

yeh

[visual cave]

@zealous kettle, i was on the server and farming and got lags and after everything is just stopped but i still can move i checked ping and i got 13530 ping but im in EU and on the EU main, and after that EAC disconnect probably coz of this lags and now i should wait CD and this QUE EVEN THOUGH I JOINED FIRST ON THE SERVER WITHOUT QUE

[cedar python]

still waiting

[zealous kettle]

We can't skip you back through sorry. Hope you can understand.

[visual cave]

Why tf i should wait Q if i joined first already

[cedar python]

omg

[zealous kettle]

What's up?

[visual cave]

And i was farming

[cedar python]

support

[distant shadow]

Perhaps you know is any kind of application causing this? I shouldn't have anything wierd installed the Pc is 2 months old. Could I check for anything?

[cedar python]

for vip

[visual cave]

Why u cant fix ur wooden servers

[twin frost]

@zealous kettle im not chinese im english

just a chinese name for rust

[noble terrace]

!appealcn this is a legitimate ban that you need to appeal

[marble mantle]

您好, @sly ruin

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[raven mist]

@distant shadow Try to join now

[distant shadow]

yeaaah its 60 queue, ill let u know

[sly ruin]

@noble terrace My friend needs help and has received an accelerator node issue

[noble terrace]

it's not a VPN ban

they need to appeal

[zealous kettle]

I wasn't responding to you. What's the issue?

[twin frost]

been helped by an admin to join beacsue queue jump wasnt working then he got it to work i joined server then it went ive been banned for hacking???/

[zealous kettle]

https://discord.com/channels/274965952116817920/368790610783764480

[distant shadow]

No chance to push me from queue right? :/

[fossil plover]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sly ruin]

@noble terrace 76561199336917754
Isn't this account VPNBan

[thorny dune]

I'm afraid not

[noble terrace]

No, it is a legitimate ban

[distant shadow]

If I buy vip, will it work immediately?

[swift crypt]

Does the floor of the server have a loss of packets or what? how to play on a fucking server every wipe ping on the server is only for russian players why the fuck?

[sly ruin]

Well, thank you

[noble terrace]

Tell your friend to appeal

[thorny dune]

You will be able to skip the queue and connect immediately yes

[fossil plover]

s

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[stuck talon]

main crash?

[zealous kettle]

Aware, it's booting back up as we speak!

[stuck talon]

ty

[gentle knot]

WHY AM I GETTING THIS

WTF

[stuck talon]

why i have vip, its it now?

[noble terrace]

This is from EAC, so we have no control over it unfortunately

[noble terrace]

!viphelp

[marble mantle]

Hey, @stuck talon

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[distant shadow]

Soo i bought VIP to skip queue to test the ban. Got kick-banned again 😄 What should I do

[distant shadow]

Still got kick-banned
id: 76561198979507559

[kindred bough]

there must be a reason why so many are getting eac kicked tho

[raven mist]

You seem very unlucky one min

[wild fox]

why is eu main down

[distant shadow]

Any clue what may cause this? Could I check for anything on my end? 😄

[zealous kettle]

Server crash, booting up right now

[wild fox]

kk

[buoyant bramble]

Why every global wipe eu main is lagging?

[glad niche]

when the server says it is 540/400 does that mean there is no actual player limit?

[raven mist]

Just something that links to something old, try again and lm when you're in queue

[terse reef]

Hi, i took vip and when i connect i am still in queue

[distant shadow]

I bought vip, should get insta in. Give me a second

[terse reef]

On eu long

[thorny dune]

Please open a #payment-support ticket

[stuck talon]

you rewipe?

[glad niche]

is there a player cap

[half bone]

will it rewipe?

[stuck talon]

we hop

[slender jay]

same here

[distant shadow]

aah works fine now. Thank you so much for help 😄 Very oddd issue 😄

[glad niche]

ayo can anyone explain to me how the player cap makes any sense on US long

is waiting in this queue even worth it

this is my first wipe day

[vapid zephyr]

!slots

[marble mantle]

Hey, @glad niche

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[glad niche]

!slots

[marble mantle]

Hey, @glad niche

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[glad niche]

how do i tell what the hard limit is

[real plank]

Hello. How open ticket ?

[ocean thistle]

If the pop hasn’t opened in a long time

[ocean thistle]

Ticket for what? Ban appeal? Reporting rule breakers?

[real plank]

i don't no why, i can't spawn in LONG

Told me "Play elsewhere" just when i spawn

[glad cypress]

hi i was recycling and i looked in the recycler ansd the game kicked me out and now im in a 120 player q am i able to be skipped

[ocean thistle]

!appeal try this

[marble mantle]

Hey, @real plank

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ocean thistle]

Unfortunately we cannot

[glad cypress]

there is no way at all i was just recycling i was already in the server

i was kinda loaded

[real plank]

I'm banned ??

3 y/o account and i never play rustoria before

[vapid zephyr]

!appeal

[marble mantle]

Hey, @real plank

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[scarlet hinge]

i ate 15 minutes of the game. My name in the game is TRBLACK. i lost all my stuff. Does anyone know why I'm eating my timeout?

[real plank]

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

What can i do mate ?

[vapid zephyr]

appeal it as a server mute

[ocean thistle]

You can either wait 10 minutes or select “server mute” and state it’s for a ban appeal. Then explain your situation

[thorny dune]

This is an EAC timeout, usually due to latency issues, unfortunately we cannot override this and you just need to wait it out

[grand moth]

SteamID?

[real plank]

76561199063137107

[wary tinsel]

can i get que skipped? beacuse i was loading in server and got banned hacking now i have 256 que

[grand moth]

Should be good to connect in around 5 minutes

[fathom stratus]

could some one fix me my vip plz

[wary tinsel]

can u que skip me?

[real plank]

Your insane mate, thanks so much, i send "mute appeal" like mod told me, you can delete it maybe

[ocean thistle]

Hypse is w admin for sure

[grand moth]

I can't unfortunately

[scarlet hinge]

Thanks for the help and explanation

[unborn spoke]

hello where can i apeal bans

i loaded on a server and got insta banned for cheating no clue why

[thorny dune]

You can find our appeals website at https://bans.rustoria.co/.

[sharp crane]

YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.

IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.

[rotund edge]

Got banned for playing with cheater. We don't have any cheaters in a team. But we have invited a guy on a sulfur Quarry which is our neighbour to not kill him. We didn't play with him. Can you respond quickly because we are full looted.

[noble terrace]

!appeal

[marble mantle]

Hey, @rotund edge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sharp crane]

Got banned for playing with cheater. We don't have any cheaters in a team. But we have invited a guy on a sulfur Quarry which is our neighbour to not kill him. We didn't play with him. Can you respond quickly because we are full looted.

[noble terrace]

!appeal

[marble mantle]

Hey, @sharp crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rotund edge]

alredy did

Sir, we cant wait for 1 day

[sharp crane]

!appeal

[marble mantle]

Hey, @sharp crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rotund edge]

Can you help us?

We are full loaded

in a safezone

[noble terrace]

You need to wait for the results of your appeal

But typically association bans are 7 days, just to set expectations

[sharp crane]

костя

ты можешь зайти в войс

[simple epoch]

@noble terrace I HAVE VIP, BUT IT DOESN'T WORK

[noble terrace]

!viphelp

[marble mantle]

Hey, @simple epoch

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[teal sphinx]

!viphelp

[marble mantle]

Hey, @teal sphinx

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[obsidian jasper]

why map eu long?

[sharp crane]

!help

[vapid zephyr]

whats up?

[obsidian jasper]

why map eu long?

[raven mist]

Why what?

[obsidian jasper]

what

[raven mist]

yes what

[vapid zephyr]

what

[obsidian jasper]

362467287

[toxic shard]

why not map eu long ?

[obsidian jasper]

KURWA

[raven mist]

Understandable

[sharp crane]

Got banned for playing with cheater. We don't have any cheaters in a team. But we have invited a guy on a sulfur Quarry which is our neighbour to not kill him. We didn't play with him. Can you respond quickly because we are full looted.

[vapid zephyr]

can someone please tell me why map eu long

[obsidian jasper]

WHAT card on ey long

[vapid zephyr]

!APPEAL

[marble mantle]

Hey, @sharp crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic shard]

!appeal

[marble mantle]

Hey, @sharp crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vapid zephyr]

sorry caps

[obsidian jasper]

WHAT card on ey long

[raven mist]

#wipe-feed

[sharp crane]

!i ready

[noble terrace]

you need to wait for the results of your appeal

[sharp crane]

alredy did
Sir, we cant wait for 1 day

[vapid zephyr]

youll have to wait

whatever the time it says your unban is

[obsidian jasper]

@raven mistI can not find

I can not find

[noble terrace]

what is your steam ID

[vapid zephyr]

trying to find eu long?

connect long.rustoria.uk:28010

[boreal wraith]

How can I file a appeal

[sharp crane]

https://steamcommunity.com/profiles/76561198357036527/

[vapid zephyr]

!appeal

[marble mantle]

Hey, @boreal wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sharp crane]

https://steamcommunity.com/profiles/76561198357036527/

[obsidian jasper]

@vapid zephyrMF

[ocean thistle]

https://rustmaps.com/map/745f2ba383ac44c9a2f9fee6cf4968b1

[rotund edge]

i has alredy spoken with an admin. He said we will be unbanned in 2 minutes. Which is not the case, we are worried about our loot which can dissapear

[vapid zephyr]

what?

you are not making sense

[obsidian jasper]

@vapid zephyrI can't find which card on ey long

[vapid zephyr]

im sorry

[vapid zephyr]

what card?

[noble terrace]

it looks like your appeal was accepted. you should be able to play again

[vapid zephyr]

for what

[obsidian jasper]

MAP

map sorry

[ocean thistle]

I sent it to you

[rotund edge]

we are still waiting 😦

[noble terrace]

stop spamming connect

[obsidian jasper]

thansck you

[noble terrace]

wait 5-10 minutes and try to join again

[ocean thistle]

No problem :) have a good day

[rotund edge]

oki

[boreal wraith]

@noble terrace I bought a vip for a friend but it does not work

[noble terrace]

!viphelp

[marble mantle]

Hey, @boreal wraith

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[next oar]

@noble terrace steam ID:76561198828710713 , getting EAC banned , idk the reason...

[noble terrace]

EAC has nothing to do with us unfortunately

[noble terrace]

It's a temp cooldown by them

[flat meadow]

I have a queue even though I have a VIP

[toxic shard]

Please open a #payment-support

[coarse plume]

what is this eac temporary cooldown

[low wren]

I paid for VIP twice but I still don't have VIP

[noble terrace]

From EAC, not us

[zealous kettle]

#payment-support

[low wren]

I bought the vip again for the second time because of your mistake, can I give it to my friend?

[zealous kettle]

Please open a #payment-support ticket

[distant shadow]

Crazy arab chat spam in EU 2x, can some1 react?

[vivid gazelle]

holy spam

any admins to mute these guys in eu 2x

[toxic shard]

!ticket

[marble mantle]

Hey, @vivid gazelle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[noble terrace]

taken care of

[vivid gazelle]

thank you jyrcella

[noble terrace]

in the future please create a ticket using instructions above 🙂

[vivid gazelle]

i thought its kinda easier to just type in here

[blazing cloud]

Admin, rustoria eu x3 was wiping normally in friday ?

[raven mist]

We love to have all our reports in one central place and not spread out 😛

[raven mist]

it was force wipe today

[vivid gazelle]

gotcha gonna do it next time!

[blazing cloud]

and, my question it's 3x wiping friday?

[raven mist]

Appreciate the report tho

[raven mist]

No its skipping wipe tomorrow afaik

So its a longer wipe

[unkempt flame]

Is the lag on Rustoria US Long being worked on?

[vapid zephyr]

Yes

[unkempt flame]

Will you guys do a restart?

[vapid zephyr]

No clue

Probably not

[unkempt flame]

Ok

[desert oasis]

hello i had a problem with my vip

[vivid gazelle]

!ticket

[marble mantle]

Hey, @vivid gazelle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[gray ivy]

Same here I have a problem with my VIP

[zealous kettle]

#payment-support

[zealous kettle]

#payment-support

[gray ivy]

thank you

[barren vapor]

Can you guys ban a kid for saying the nword?

I have proof

[vapid zephyr]

In voice chat?

We don’t monitor voice chat

[barren vapor]

Awww damn

[vapid zephyr]

Yeah sorry

[desert oasis]

someone can help me with my vip¿

[vapid zephyr]

You can turn off ingame voices