#support
1 messages · Page 205 of 1
People can speak more than one langauge.
yeah?
not helpful, move to #general
not what this channel is for
I need support
with...?
from an admin
with....?
im banned from rustoria servers
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
My friend's account did not cheat because the accelerator was prohibited. If the management comes, you can take a look
yeah i have done that but i saw other people in chat getting support from an admin
thats only if someone is around
plus someone mentioned getting a higher up
Have them follow the steps I sent you. He is not in trouble
not for you?
thats not very helpful of you
I told you the fix
wold?
netspl0it was just helping someone >1 hour ago for the same reasoning as mine
not the same situation
how is it not
they were linked to an old account with a cheater
you are banned
appeal and move to #general please, I wont ask again
for cheating but ive never cheated 🤯
Did you submit an appeal earlier?
ya
Then you’ll need to wait for the admin in charge of your case to get back to you. Average response time is 1-3 business days
@noble terrace I need help
If an admin is helping someone here faster than that usually it’s related to a VPN
there is your admin help :D
thats rude
I’m sorry, I’m not at my PC currently so I’m unavailable to help at the moment
Can you help me check this account76561198328229285
same thing I mentioned for you to do :)
Understand now, If i was told from the get go that, wouldve made alot more sense!
76561198328229285
Yeah I totally get the confusion
fasle, i was told more and clarified a lot more from @noble terrace
nice!
you just told me to appeal which didnt help my case,
please stop replying to me thx
To be fair, I also have more visibility to things that Hokae does not. He gave you what information he had.
I told you thats not how our appeals work, which it isnt
Thank you Jyrcella,
No problem. Have a good night/day!
@noble terrace I need help
I am not at my computer so I’m unavailable to help right now
Can you help me check if this account has an accelerator issue and cannot access the server? If so, please help me remove it
Okay, thank you
we got teamers on 5x na
cry
can we get them banned
!ticket submit a ticket please
Hey, @white shore
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
ukn?
wah wah wah wah wah
whos talking to you your new to the server your obv in here to get someone banned or to get unbanned but just stfu
Submit a ticket if you think people are teaming 🙂
MASSIVE CHEATER ON MONDAYS OFFICIAL
!ticket
Hey, @vapid zephyr
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Make a ticket please
yall gotta get that man off I gotchu tho
To report the cheater
its so blatant
We will hopefully, once you make a ticket we will investigate
It dosent show the name on recent players
Appreciate your patience in the meantime
They may have a name changer
Did you just did to them?
found it
Nice
!appeal
Hey, @flint sundial
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
help I got VPNban ,76561199032050765,thx 
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Follow the instructions here and an admin will unban you when they get to your turn 
im already ,ty
hey, i got banned ages ago it says it a scripting ban but i was never script check nor scripted, i havent even played a wipe of rustoria and would like to know why i can appeal or why i was actually banned
76561198211545352
thats my id
!appeal
Hey, @flint sundial
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i cannot appeal it says appeal denied
Hmm..
I will have to get a higherup to check out your account then.. one min!
ok sweet thanks
the only rustoria server ive played is ukn
Last seen 2 years ago 15 hours
You've never tried to connect to Rustoria.
i have but it says appeal denied as soon as i try and appeal
i found out the end of last year and just left it because i wasnt able to appeal
You've never appealed either, are you sure you are providing the correct steam id?
i cannot appeal because it says appeal denied everytime i can ss and send it to you
Sure
i sent it to your dms
I believe you are providing the wrong steam id, can you get it from https://rustoria.co/getmyid
Get your Steam ID 64.
okay all good
I've sent it to an admin in charge of your case. If anything changes you will be contacted
okay sweet thank you
only thing that confuses me is that ive never play a rustoria server apart from the ukn and ive never scripted
but thank you
76561198271517402 vpn ban
Fixed
yer my teammate always hacking hacking
76561198823582407 vpn ban
Wait 5-10 mins and join again.
Wait 5-10 mins and join again.
thank you so much
Wait 5-10 mins and join again.
No problem.
Ban evasion most likely
Hi. I have ban for nothing. I played last year until August on your server and everything was fine, but suddenly in September they wrote to me that I was banned for cheats. Although, I have never used them and I am against the use of cheats. Many of my friends have the same problem, but they don’t have cheats.
Can you send me your SteamID?
It depends, are they able to connect to the server?
Then chances are they were cheating, they can appeal at https://bans.rustoria.co/ if they'd like
76561198057858407
You should be fine to connect now
I am not at home now
Can I connect later?
Yes
Ok, thank you
Hey, I was banned off of zeus 5x for "hacking" when ive only gotten into 2 pvp fights
was only on for 7-9 hrs
and idk what i did
ive never used hacks and i dont condone the use of them
i tried to connect to another one of your servers and it wont let me
!appeal
Hey, @reef panther
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
is there a way to see who reported you?
There is not no, F7 reports are private
darn
how long does it take from when an unban request is accepted to when im able to connect to the server?
It can take some time to sync on occasion, if you haven't been able to connect in 10 minutes feel free to let me know and I will take a look
ok thanks
hes unbanned now. thank you so much
What's your steam id, I'll take a look
I don't see you being banned, can you try connect again for me?
No problem
[FR] Tu es trop nul is cheating in mondays
https://www.battlemetrics.com/players/1144578388 6 hours acc
!ticketfr
Bonjour, @idle flare
Pour reporter correctement un briseur de règles sur nos serveurs veuillez s’il-vous-plait suivre la méthode suivante:
- Le site web de ticket https://rustoria.co/tickets/report, incluant l'information qui pourrait être utile.
- La commande EN JEU
/ticket, incluant le nom du/des briseur(s) de règles et ce qu’il(s) font.
Pour inclure de l’évidence dans un ticket veuillez utiliser la méthode suivante:
- Pour attacher des captures d’écrans, télécharger sur un service comme Imgur et incluez le lien dans votre ticket.
- Pour attacher des vidéos, télécharger sur un service comme Streamable ou YouTube et incluez le lien dans votre ticket.
Si vous êtes banni et voulez faire un appel, veuillez utiliser !appealFR dans notre Discord.
Hello, I just tried to connect to Rustoria.main and it says I have been banned. I was playing yesterday when I logged off on my own.
Hey, @dreamy trail
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Have you been helped?
(
There was another problem sorry, should be good now
Yes, everything is good, thank you
I have the same thing going on
!steamid
Hey, @dreamy trail
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Where is the management? I need help
Your issue got forwarded to the banning admin if I remember correctly
Will most likely have to be patient until then
Oki dokie
hello 10x just crash
how long has it been since it crashed? @nimble tinsel
2 min
give it a couple minutes it should fix itself
its still dead (eu 10x no bps)
@marble mantle where can i check, what was a reason for ban to Mariarti?
@balmy cypressI need help
Is there anyone looking at 10x or..?
Checking into the 10x now
Ye
No
@thorny dunecan we go dm? need some help
Of course, feel free to DM me whenever you are ready
!MAPFILES
Hey, @fierce mulch
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
@thorny dune I need help
What's up
I need help. I have encountered an accelerator node issue and I need your help to resolve it
If you'd like to paste me your Steam ID or send it in a DM if you prefer I can take a look
I need help. I have encountered an accelerator node issue and I need your help to resolve it
OK let me try
10x back up thanks Berch
This should be resolved now, could you get them to retry?
It looks like you were able to reconnect now 
I got randomly banned from rustoria (havent played in rustoria for 2 force wipes, couldnt now connect auto-kicked for "hacking" 247), havent heard back from my appeal in 3 days, what should I do?
Hello, Sunday doesn’t count as a business day. If you haven’t heard back by tomorrow please reach out again :) thank you
/ticket
Hey, @fiery saddle
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Hey , I couldn’t find the info , about the wipe on no bps5x eu , it’s suppose to wipe tomorrow, but global update is Thursday
Should wipe both times I'd think
Ohh I see thank you
On force wipe 5x eu No bps will wipe too?
Yes
!appeal
Hey, @mossy kayak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
/ticket
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
/link
Hey, @spare widget
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
On rustoria 2x eu vanilla right now, some guy super racist saying the N-word the whole time against me
In chat or voice hun?
well he made a fucking casette recorder and put it on to my base
Well, I'm not sure we can truly do anything about a cassette recorder but I can double check with a higher up.
Well he's been saying it in VC the whole time, and now put the casette recorder onto my base so i hear it constantly
Aight thanks, still isnt right what hes doing..
yeah I understand, and It is unfortunate, but there is no way for us to moderate voice properly
hope you understand, have a great day!

#368790610783764480 please
Unsure if you could hear me, but I didn't hear anything on your end.
Let me know when you're ready
leon just played a racist slur down the mic soundboard in VC hes a staff member wtf
wtf man
hello jordan, probably an accident
who
thats disgusting
any proofs?
if you really want to, you can message our managers, luke and/or mono
@plucky bough
?
hes the most active boss
anyone can looking to him?
!ticket
Hey, @restive tapir
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Please dont call out cheaters in public
all good, just makes it more difficult for us to investigate, hope you understand
love what you all did with the map vote update ❤️
#feedback-suggestions
thank you
What’s the question?
If you have a clip feel free to send it to me
Hello, why when I try to connect an account on the website, the twiiter account pops up with the error "404 - LOOKS LIKE YOU'RE LOST
Maybe this page used to exist or you spelled something wrong."
is it a crime if someones black?
dude
yeah
i mean like the character black only like a box
its a glitch is it like bannable
i not mean like black people
dm me proof
bet
anytime now
how long does a ban last
depends on what the ban is for
if i got vac banned and on a diffrent account could i get unbanned after time or no
@vapid zephyr
hey i was told last night by a mod i would likely be unbanned next wipe for going past the clan limit by one
and it was a first offense
We only care about EAC bans
What is the disconnect message
BAN: group limit of 3 exceeded (something along those lines)
Unbans at wipe normally, yeah
So may have to have an admin manually do it if it hasn't yet and it was last wipe
for some reason me and my friend are still banned tho 😦
Happens where it auto sets the unban time to a couple days so that'd need to be adjusted if it hasn't already. If it was right before this wipe, sometimes they have it last through to the next one so it discourages people from intentionally breaking the rules late in wipe
ahh okay.. i got banned last night so maybe thats a factor of why its not unbanning me
why i can`t link twitter
what error do you get ?
hello i was wondering if i was able to make a unbann appeal for this upcoming wipe
!appeal
Hey, @storm moat
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hello i crashed after getting stuck in a corner and can no longer relog. it says steam auth timeout
I got a ban for a cheat and I don't have any cheat and admin didn't even check my computer, nothing, just brought me a ban, please let them do a check and see that I don't have anything...
!appeal
Hey, @proper prism
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
This isn't Rustoria related but maybe one of the mods will know.
How do I get admins perms on the Staging Branch?
google it or search o youtube, there are several tutorial which will explain it
I've searched it and never find an answer. Is it just a command
hello my appeal was denied for a different reason is it possible to appeal again
@drowsy maple may u look into it please how long intill im able to be unbanned
10x EU mad lagging
Were aware
error "404 - LOOKS LIKE YOU'RE LOST
Maybe this page used to exist or you spelled something wrong."
Can you inside ?
Nothing in the rules against it 🫡
Nice
why can't we cancel our subscription?
the button pops up but when you click it nothing happens
you need to copy the phrase (without translation)
!cancel
Hey, @light slate
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
yea thats not working
one of my friends is having the same issue
button isn't working wont let you cancel
A crash has occurred, Devs and admins are aware and working on it
Ya got scared I just inside and I thought I got banned
open a #payment-support ticket
got insided
why rustoria us monday keep crashing cuh
that's not against the rules
We got insided on Monday’s admins?
fr
We had so much loot
can you do anything about it?
complain to your team leader
use guest code, ... for new people
hes not new lmao
rust provide with enougth way to avoid any inside
Marc please dude we were doing were goood without no bps too
On day one of wipe man
Nvm we changed codes
The server went back in time
Nothing we can do, it's not against the rules
LMAO WE GOT BASE BACK THANK GOT
How
Wtf
... lmfao
hhhhhhhhh
Who tf are you
hi cool man
also any way to check status of an appeal
again insiding is not against the rules anyway
insider get rolled back
That’s why you said the n word
:ok_hand: temp-muted </ERROR>#1848 for an hour (wrong channel)
:ok_hand: temp-muted coolman#8227 for an hour (wrong channel)
the website you appealed on
or via your dms, in your case it was denied, you will be unbanned for the force
does anyone know if military tunnels can respawn while someone is in it on vanilla
<@&274980199668645888>
sorry
does it always respawn while down there?
i feel like it hasnt in the past
are you sure you bought the right server?
would head over to #payment-support
20 minutes isnt a ton of time... only certain people can view those tickets
someone will respond as soon as possible
hmm
no bps 5x is different from trio 5x
via payment support
i mean no one is responding to them
its been 20 mins man
.
when can i expect them to respond
Dont have an ETA, itll be as soon as possible
you bought it on the wrong server, how is that our fault
The rustoria link page for twitter isn't working, I dont know if I cant post a picture of it but it doesn't let me link and says it had an error
Hey, @vapid zephyr
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
please make a ticket
someone will look at in as soon as possible
then they will get bannned
IS THERE ANY ADMINS ON RUSTORIA US MONDAYS
coop
Theres a guy LEGIT FLY HACKING and aimbbotting
i alreadey talked to them
oh
make a ticket
im ur neighbor
bro a ticket for what
and an admin will look into it
HES FLY HACKIN LOL
thats what goes to the admins...
actually crazy how someone can just fly hack and aimbot and not be banned instantly lmao
ticket + f7
Hokae is the twitter link thing for everyone or just glitch
alright
feel free to make a ticket
nice! someone will look at it asap
no problem!
can u roll back the server
like i had a full inv from train and tehchinook crate bruh and the cheater is just there
not going to happen
rollbacks happen for crashes
loot will not be replaced sorry :(
Only a few individuals have the ability to do anything with VIP type stuff
Underscores the importance of reading which server you're purchasing the kits for
They're all clearly marked lol but it happens
They'll fix it asap for you I'm sure - sorry that you have to wait 😦
I figured no bps 5x was referring to trio
I mean i thought all of the servers were trio unless the vanilla servers
Oh no
Only Trio
You can see the details in #oldserverinfo - all the rest are larger team limits or none at all
so is it possible to get vip transferred?
yes
how does that work
so if you have time to sit here and respond to chats and not help anyone why cant others do the same
what have I done wrong? why are you mad at me?
There's only a few individuals who can do anything with the VIP
If i could help you with the vip i would
None of them are talking right now - if they were here, they'd have fixed it
but I cant
because you are giving me condescending responses like i did anything wrong when i just want what i paid for
The amount of people who're able to assist you are limited to just a few people. You will need to wait for a response in the ticket you created.
ok
You didn't do anything wrong besides select the wrong server. Happens, no big deal. But yeah, will need to wait for the payment support ticket to be handled by one of the few people who can do that. I'm sure they appreciate your patience until then
ok also is the discord link broken
i boosted and im in it and no kit
even when i do /link
/auth
Hey, @vapid zephyr
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
They're already linked
/auth
Hey, @opal ocean
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Maybe just an admin needs to manually refresh on their end
and to verify the correct Steam is linked
but for the booster no? just to try and refresh
says i only have services in steam
Try running the /verify command again in 5-minutes.
ok
ive been in the server for a lil bit and figured it didnt work
its been five minutes and still, no services relating to discord are useable
just steam
@zealous kettle^
should i make another ticket to be a chat mod its been a week nearly with no response starting to think my app got lost maybe?
Im pretty sure some current staff have waited longer than that
I wouldnt make a new one yet
What’s max team ui? And seatoria long q skip says nearly sold out so you restock cause I got like 8 mates that need to buy it?
can view team UIs for each server in #oldserverinfo
!vipstock
Hey, @mellow tundra
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/
Do you have any further questions about this? Please ask in support and we will be able to assist you!
^
It says 12 team ui but got 2 guys who main seatoria long telling me it’s 32?
dont have 32 for any server
Our server info is the correct place to find any information regarding servers
dude its been like two hours and no one is able to assist me since i bought the wrong server rank
service is not good
only a certain group of people can view/respond to those tickets
so if they arent on, probably due to time zone restrictions, youll have to wait for an answer
not sure as i cannot even view them
nor the permissions to who can
are they all in europe?
@opal ocean I can assure you it'll be dealt with as soon as the people who are able to assist with it can
i just want what i paid for this is a little ridiculous
can i just refund it
and buy it on the correct one
This will be resolved in your payment ticket as soon as the person who's able to resolve it is around
Unfortunately you're just going to have to wait a bit longer for them
need support
What’s up?
Normally takes a bit longer
Wait a good amount of time aswell without spam connecting
good amount being
Honestly not 100% sure, I’ve seen some be longer than 30 mins after the time because people spam connect
I Would try once every 5 mins
Until it lets you in
igh if its not back in an hour ill jus come back
Won’t take that long
Just wait 5 mins between attempts and you’ll be good
thanks
cheater flying around full auto simi on 2x vanilla NA pretty everone reported
Hey, @thin burrow
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Handled, thanks guys!
once they don't cheat OR breaks server rules, they can have 100k hours if they want
His main account is vac banned :)
nobody looks on ours anymore really, regarding admins
And has a rust ban on it 🫶
feel free to make a ticket and we can check it out, but yeah calling somebody out like that, just gives them benefit and not us
I reported it thru steam but yeh I can
I might be a little slow but where are tickets on here
I see payment and network support
!report
Hey, @formal basin
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Well am off to work, but put as much info as you have there and one of our admins will check all the info, thanks again
It’s not on any specific server, should I click a random server or am I missing something?
just click any server and then in notes mentions that
Awesome thank you!
With what
I bought a kit on the wrong server and im asking for a transfer, I asked rougly 5 hours ago, no response, no help
Did you make a ticket for it? I can also ping an admin to come and assist with the process if one is available
Yeah i did and an admin did nothing and said i needed to wait about 3 hours ago
this is sillyness
paid for something that should take 10 minutes to solve and its taking fucking 5 hours
#payment-support please make a ticket over here, it will be resolved no worries!
Well then you will just have to wait untill it gets seen by an admin, I was informed only specific admins take care of that section
it will be fixed.
Only a very select few can handle anything VIP related. The ones you see online can't do anything with it
hallo i hear there is force wipe tomorrow i was woundering if blue prints wipe to or we keep em ?
!force
Hey, @rocky ether
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1683223200:F> (your local time) is the time of the next force wipe and it will happen <t:1683223200:R>.
its tuesday you twat
yea thats tomorrow
Tuesday and thur
its wensday today ?
yea so dont call me name when u wrong twat
im not wrong regardless
^^ so all will reset upcoming day, the long message has local time for wipe aswell
you started by having the mathematical skills of a 1st grader and the cognitive ability of one too
You're all awesome
me>josvab
dammdude
well why since its wendays morning here im not wrong aswell soooo
u just ageroing for no reason maybe u got anger issus ?
it is the same amount of time, 48 hours technically it force wipes on friday for you
if its late at night idk when it is
late night aty 20 over your bed time then ?
yo thats 11 admins on they best be able to give me my kit that have been waiting 5 HOURS for
As I mentioned, there's only a few people who can handle requests of your nature
You'll need to wait
A few meaning 3..
how many admins in total are there
Unfortunately none of them are around currently
thats 12 now
Only select admins CAN handle vip things, the ones seen online are not those people
get them on
That's not how things work I'm afraid
its been too long and im about to get raided by 3 idiots
I understand you're frustrated but there's nothing I or any admin currently online can do to help with your payment support issue
We can keep repeating ourselves if you'd like, but ultimately you need to wait for the person who handles these issues to be on
wheres the director bruh
its 11;30pm where i am
i shouldnt have had to wait this long
you guys should get more admins across time zones to up this low level support
It's not about admins
Literally 3 people can help you, all of which it's 7:28 am for
british people
We can keep going in circles--you're gonna need to wait
director needs to get on and start cutting down on the staff population

Maybe its a sign to take a break and get some food in your body :>
im gonna eat and when i get back i better have my shit or im flying to the UK and nuking it
thermonuclear weapons and joe biden doesnt play games i hear
Not a good idea to make threats while actively speaking to an admin
sorted @opal ocean, dont nuke us please 

nukes are turning around thanks
yo also is there a fix to my discord kits not working
nitro nor the standard one works
tried typing /auth @opal ocean
nuke rustoria servers and they will start work
i did
Ryan so helpful and kind uwu
i typed auth a lot and it says that i only have steam service and nothing else
all my stuff is linked on the website and it says accounts already linked under the discord section
You've linked your discord and socials to a steam account that hasn't played Rustoria for 3 years @opal ocean
want me to unlink them so you can link them to the correct steam account?
done @opal ocean
yo shit quick
um so is there a way to get unbanned in this chat because one of my friends banned for placing land mines and he cant appeal its been a while he said but idk how to help him
Why cant he appeal? what does it say?
he is banned from apealing he said from the website
Is he available to take a screenshot of what the website says?
let me ask rq
this what it say and i click authorize after clicking discord and it do nothing in game after typing auth
shows discord isnt linked....
mudlife
read what i said
i link discord, and i return to game, type auth in, i have even waited, and still, says its not linked in game nor on the webiste
try restarting rust
when i try to connect to rustoria.co eu monday wipes, i end up in a server called amsterdam II with a different map, any help? 🙂
is there vip or something on your venilla servers ?
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
okay thanks
yo i keep trying to link my discord and it says account already linked, but i cant get the rewards, been saying this all day and i have restarted multiple times
Maybe try waiting a bit? I'm sorry I'm not quite sure how to help you, the system just needs to recognize your stuff
i play on these servers periodically and its never once worked
waiting isnt the issue i think
I only play vanilla :[
busty this is what it says https://cdn.discordapp.com/attachments/1091560489793888256/1103196073691988008/image.png
he said he got banned like 2 years ago
top right on the site are you signed into the right steam account
well i checked and you linked wrong account again @opal ocean
this one
I will attempt to send an admin your way, so they can handle this as I cannot any further 
thats my old one how is that still linked
ok thank you
it even says on my screenshot that i have m450n linked
can you unlink everything and then ill relink it?
yeah try now @opal ocean
sign out of the site
then sign back in ensuring its the right account
then try again
ok i think it worked
yeah you got donor role now, nice


PSST ADMINS
Can you DM me his Steam64ID
I sent
Is it possible to have 2 steam accounts ban evasion checked, they both seem clean and safe however we would like to triple check
!appeal
Hey, @proven hollow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
do you have Russian support?
we don't do pre-emptive checks
yes and now, we don't have a russian speaker admin but we do have russian mods/... but with google translate we support in every language 🙂
Do you know when map votes close, it just says 1 day, is there a time it closes??
I actually dunno, might close by itself right before wipe
About 2 days ago, I received a wrong BAN on Rustoria 10x server😭
!appeal
Hey, @amber vector
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
cheaters rustoria mondays
Hey, @trim canyon
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
i got banned for no reason and it says reason : hacking
me too
@mellow tundra
i submited
me too
Why 5x eu No bps wipe too on force wipe
All our servers wipe on force, that's how it works
there are ways to not wipe on force, but those methods usualy causes issues
Hey, as i see the 16 man ui on long is winning by a huge margin, would this be implemented before force or?
I think there’s answer for it 😁
I agree if the margin is low of ups and downs, but when there is a 6:1 ratio on people who want it, it should be heavily considerd
Also who plays mondays 16 deep💀
Hello, rustoria server administration, I was banned on your server a little less than a year ago due to Hacking , but I didn't use any cheats, macros or anything like that , ask to review my ban , I have 3518 hours on my account , I don't think I would even try to play with cheats on such an account , I was really banned without any evidence , I ask you to reconsider my blocking. My steam account - https://steamcommunity.com/profiles/76561198364974414
!appeal
Hey, @blazing herald
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
<@&274971100184576010>
What’s up?
I mean he quite legit wrote whats up
If you were banned please do a ban appeal
Yes he did, I just saw
I applied almost immediately after the ban, last year, but it was refused, but I did not cheat...
Ah okay, onthe reply where it said was refused did it say you can’t appeal again?
If not then put another one in and you might have more luck since it been some time
so what can I do , how can I provide proof , I only play on official servers , especially the last 2000 hours and I have not been banned anywhere except your server , if I cheated , I would not write a year later about what happened
If not I won’t be able to help you any further sorry
I understand that what you are going through can be difficult, as I wasn’t the one who did your appeal I won’t be able to give you everything you are asking for.
I have 1 more rust account , but I'm not going to play like this , I want to officially play on your server project
I can take a look in a little while on my pc, send me your steam ID in dms.
1 minute
Thanks @west osprey I’ll leave this with you now?
Sounds great, thanks!
need help canceling my bi weekly vip subscription i cant figure it out
!cancel
Hey, @fading vale
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
thank you very much !
HI rustoria i need help
my friend was banned 5 months ago due to cheats. but he has nothing
!appeal
Hey, @ornate radish
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@ornate radish any other questions left?
how can my friend get banned if he dont have any hacks
he was banned when he restarts the game several times because of the ping
You need to write that in the appeal on this website: https://bans.rustoria.co/
i cant
ERROR
YOU ARE NOT BANNED! IF YOU ARE RECENTLY BANNED, PLEASE WAIT 5-10 MINUTES AND TRY AGAIN
not me . my friend but he s so lazy to do this
Send me the steam ID I'll look
a
Should be good to connect in 5 minutes

thank you
could it be due to the fact that he often restarted in a short time because of the ping?
because it happened after that
join to the server
\5 min and I will tell you
Great
THANK YOU SO MUCH
and then our main server is broken, but because of the ban, we didn’t play together for a long time.
/ticket
Hey, @fiery saddle
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
i made a ticket quite long time ago to see how long my gameban cause im not able to see. i want to see if it is 180 days yet so i can play rustoria.
but i still aint gotten no answer in my ticket
Ticket or appeal?
I believe normally don’t give this information, since it’s up to you to know when the bans are, since well, they are your bans
Just go back into the banned steam account, and check the time
You can even view it online aswell
Don’t have to be logged in
i understand. i made a appeal. i cant see it tho because it just says multiple game bans cause i kinda went ham on csgo aswell lmao
Well we’re you online last time when you got gamebanend?
Or were you offline when it happened
pretty sure i was offline when it happened
Cause you could try and do battlemetrics
Look on last login there
If it was around your game ban time, would go off that
hmmm
is there not any way you could just check the exact amount of days old my gameban is if i send you the steam id?
I probably won’t be able to but I can try a few things
An admin would be able to tell you for sure
But I am not an admin :0
sure
Know how to get it?
yessir
Nice nice
How do I join this type of server?
You can use the Client Connects in #oldserverinfo 🙂
Just press F1 in rust then paste in the connect IP for the server you want
Don't you need a white list?
No whitelist required
where can i appeal for false bans?
!appeal
Hey, @jade dust
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
ok,thanks
k thanks
!appeal
Hey, @bleak creek
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
if i put in an application to be part of the staff were will I hear back?
A dm from our bot
I want to know, why my friend can't enter this channel, I send him the invitation link, it shows that the link is invalid
Or if you are accepted, you will hear from someone in staff
good deal, thank you
Is he banned from it?
yes
That's why then
He used a VPN, and the discord channel was banned
I don't know exactly. Why was it banned
I can't really do much if he's banned from the channel
There could be many reasons to it
This, can't be disengaged
He showed that the user is banned from this guild
Oh he's been banned from the entire discord then I definitely can't do anything about this
Ok, thanks for the answer. I'll pass it on to him
No worrirs
Hello there, it has been 162 days since your gameban, if this is the only gameban you have you will be able to play in 18 days.
I noticed your other account was banned, for evasion already, come back in 18 days and I will re-open the appeal for you. @grim grail
Oi
is there an admin i can talk too?
did u get kicked from rustoria 10x??
no
pretty sure it just crashed
otherwise while connecting it would say
instead of this it'd be like banned : hacking or smth like that
ok
eu crashed i think
10x EU crashed and should be back up shortly
thank u bae #8 xx
🤨
you heard me
wish i didn't
i will harass you dont tempt me
okay bae #12 xx
@vapid zephyr
?
could u help me get unbanned lol
!appeal
Hey, @vivid plinth
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Nothing I can personally do
oh i see
Who know, what i need do in ticket? Just wait or i need use some command to call admin in ticket
What ticket? Did you report a player or did you appeal a ban?
just dont get it, what i need to do next
Our payment support team will help you with your request shortly, please be patient and wait for a response.
Ohh, okay. tysm. Just im think i need write some command to call them. Will wait
how do i make a ticket ?
Hey, @naive briar
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @naive briar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
okay so you guys ban me and give me no reason for why XD
Your ban reason will display when you try and connect
it says come to discord
Does it say a name?
Hi there. Can you join Waiting for Support please?
And give me your Steam ID when you get the chance
what is my steam id ?
Get your Steam ID 64.
Who can check why dont got yellow nickname after buying vip (IN GAME, NOT DISCORD)
Reconnects to the server 2 times
!verify
Hey, @thorny elbow
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
You still are not verified
In game bro
/auth maybe
Hey, @vapid zephyr
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
type in !commands ingame
You should find a !color /colour /colors
you can turn on and off the yellow name on modded. Also please verify so it is much easier for us to give you support.
Hey, @thorny elbow
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
1
2?
@noble terrace miss you baby ❤️
She’s my girl what you talking bout kid
any staff
2x vanilla na down? restore time?
!appeal
Hey, @serene plank
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
we all need help we play rust. lol
thank you
yes
how long does the appeal usually take cause i want to play rust on a server that isnt ghetto
Up to 3 business days, if it takes longer than that, feel free to pop back in here and check in your status
Your patients is appreciated until then <3
how long usually payment issues are solved?
As soon as possible as there are only a few select admins who handle the tickets
!verify
Hey, @digital dagger
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
!verify
Hey, @thorny elbow
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Guys whats mean Topoff in payment?
What do you mean topoff?
Answer in pm
mybad
All good
How come I don’t have donator role? I donate vip every wipe for 2 years
You need to verify your account by linking it with the Rustoria website
I did
You have not you don't have the verified role please make sure you are using the correct discord and steam account
Bro I been donating for 2 years and still don’t have it
I only have 1 steam and 1 discord
It says you have the vip just no donator role it's odd
Can you give me donator role then
I'm afraid not it's out of my power
Ya boy been donating for yearsss
looks like you either linked the wrong account or didn't linked
Hmmm
otherwise you would have the role verified too
I only have 1 account though
And my steam is linked to your website
I eat turtles
you need to link discord and steam
!link
Hey, @analog pumice
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
otherwise there is no way to know for us that you own the 2 accounts
🥩 🔨
K I’ll try to link it
Hear me out can you please check for me if that tag and name on Rustoria website is the same and your real discord it bugged out for me and did that
If it has done that you need to unlink and relink them
#general and no
ok sorry

