#support

1 messages · Page 202 of 1

lusty dock
#

I've had issues with packet loss before and I know how to tell its happening, It doesn't happen anymore as I'm plugged directly into the router. This is the first time I've ever built near outpost on wipe day, and this is the only time this has ever happened to me, so it's my only assumption is outpost is evil

wispy loom
#

Could definitely be related to outpost, this specific map generation or something that's corrupt in your client with regards to outpost

lusty dock
#

If this continues to happen I'll make an EAC ticket to see if they can fix it in the future, until then I guess I'll suffer

wispy loom
#

Sounds good; also feel free to reach out if it keeps happening as we don't mind taking a look at your connection quality with you

lusty dock
#

Alright, I've got a few more minutes on this cool down and I'll go from there

near halo
potent mulch
#

Can the admin who banned me on EU x2 talk to me? i care about time

ocean thistle
marble mantleBOT
#

Hey, @potent mulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

potent mulch
#

i fiil it and wait

ocean thistle
# potent mulch i fiil it and wait

Yes and you’ll get notified via DMs since you have the verified role. It is noted that the average response time is between 1-3 business days

potent mulch
#

please let me show how i climb im not hacking

#

yea and my base has been destroy and admins not belive me

ocean thistle
#

Sorry to hear about your base but all we can do is wait for now. I hope you get a response soon heartoria

wispy lantern
#

hey admins, i got banned from all servers a couple months ago for talking shit to an STG member and i am asking for another chance. i will no longer type in chat if i have nothing good to say. I feel i deserve another appeal. Ive donated hundreds of dollars to vip as well.

#

my appeal said this; CONTACT @MRBENGLY IN ONE MONTH (02/06/23) FOR CONSIDERATION OF UNBAN.

junior venture
marble mantleBOT
#

Hey, @wispy lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wispy lantern
#

but im not sure how to get ahold of bengly

junior venture
#

Ahh you got your reply

wispy loom
wispy lantern
#

76561199179708713

#

i appreciate it

wispy loom
#

Could you send me a DM?

wispy lantern
#

yes srry

wispy loom
#

Can't look into it now so will check it later

wispy lantern
#

no worries

cursive gull
#

hi, i contacted earlier about a suspected hacker. after raiding their raid base, the view from which they were shooting us from is physically unable to shoot us from where we were stood

junior venture
marble mantleBOT
#

Hey, @cursive gull

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

minor grail
#

<@&274971100184576010> Can any admin check us main milli tunnels it isnt respawnt since wipe but nobody is in....

marble mantleBOT
#

Hey, @minor grail

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

ebon imp
#

if my ticket has been closed but i still want to add additional info do i need to make a new ticket ?

timber bridge
frozen vortex
#

!APPEAL

marble mantleBOT
#

Hey, @frozen vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frozen vortex
#

stfu fat fuck

cobalt vessel
#

<@&274971100184576010>

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who do i talk to about someone getting banned even tho he hasnt been on the game for a week or two?

quaint patrol
marble mantleBOT
#

Hey, @cobalt vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quaint patrol
#

Tell him to follow that link to appeal the ban

cobalt vessel
#

well i dont want to make a appeal it just for it to get declined i just wannna know what he did because he doesnt cheat or anything so

quaint patrol
cobalt vessel
#

well thats fine i can get him to talk to a admin just we confused thats all

#

i still told him to appeal tho

quaint patrol
#

Awesome! Best of luck to you and your friend I hope you get the results you are looking for

wide seal
#

is eu monday down?

cobalt vessel
#

its back up

unkempt flame
#

ty admins for taking door from small oil

boreal walrus
#

I need a admin

#

on the 2x vanilla

ebon imp
#

us small has had bugged npcs all week, and new wipe has them as well -- alrdy made a ticket but didnt clarify that it had been an issue all week

noble terrace
noble terrace
tepid ruin
noble terrace
mortal bluff
#

@noble terrace could i speak to you in a support ticket or dm?

noble terrace
marble mantleBOT
#

Hey, @tepid ruin

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

noble terrace
noble terrace
mortal bluff
#

voice would prob be easier

noble terrace
compact field
#

How do I return my scrap? I won 15,000 in the casino and while I was sitting on the chair there was a server rollback!!!

junior wing
#

sorry that happened, unfortunately theres nothing we can do about that

velvet light
#

yo ive been in que for 6 hours and 19 minutes is there any way i can swap one of my vips for a main vip

spare widget
velvet light
#

its annoying cause i was in start of wipe and my game crashed in asset warmup xd @spare widget #

spare widget
velvet light
#

WTF BRO FR?

spare widget
#

Just pass on the good vibes somehow to someone else randomly if you feel like it

#

Yeah, should take effect soon

velvet light
#

Alright bet thanks alot man yall rustoria admins are the goats

spare widget
velvet light
#

ill pass on da good vibes when im able to thanks again man ❤️ @spare widget

spare widget
#

Let me know if there's any issue with it - little bit buzzed right now lol

velvet light
#

Im in bro what a gesture ❤️

#

RTM

#

Out of curiosity do you know if they ever plan to increase the team limit on US Long @spare widget

spare widget
spare widget
boreal walrus
#

hard r I am offended as I am mixed

spare widget
river herald
#

yo how do you get adminisrator

spare widget
river herald
#

how do you get administrator or developer in the server

boreal walrus
spare widget
# boreal walrus I have clip

Yep, voice chat isn't moderated. If someone is bothering you over it you can always temporarily disable prox voice in game settings

spare widget
junior venture
#

Ahh he edited

river herald
#

for the server so like the roles

spare widget
river herald
#

how did you get admin'

spare widget
#

It takes awhile and you can no longer play on the servers

#

It's a great way to help though

#

What about it?

coral mulch
spare widget
#

Just how the game processes it

coral mulch
spare widget
#

Check in other interactions and you'd see the same

#

I get it, but yeah, at least imo not indicative of any sorts of cheats

coral mulch
#

Will do thanks

river herald
river herald
#

i got verified role what is that

spare widget
spare widget
river herald
#

oh

#

what dose staff do @spare widget

spare widget
river herald
#

like how dose staff work what do staff do they banned like what do they do

spare widget
#

Only admins ban. Chat moderators moderate chat but they're normal players still.

river herald
#

oh yeah thats what i applied for so what other things do chat moderators do

spare widget
river herald
#

do they have in game perks

spare widget
river herald
spare widget
#

Yes. I believe for some of the servers they get VIP. But the main motivation, at least imo, is to help out the community

#

I enjoyed being a chat moderator but I also like helping people

junior wing
junior venture
fair eagle
#

i need some help

plucky bough
fair eagle
#

got banned not sure why i was afk all day and came back to a ban

boreal walrus
plucky bough
fair eagle
#

come to discord

plucky bough
plucky bough
fair eagle
#

Jyrcella

plucky bough
fair eagle
#

ima get my steam id and shit cuz im confused

spare widget
noble terrace
fair eagle
#

give me a sec

#

76561199002363665

umbral rampart
#

outpost abuse with lr300

river herald
#

Yo I have a question how do you know that you got the role

junior venture
marble mantleBOT
#

Hey, @umbral rampart

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

spare widget
junior venture
river herald
#

Ait thanks have a good one

spare widget
#

Ahhh yes

junior venture
spare widget
#

Good luck!

#

Yes

harsh tartan
#

us 2x vanilla is down

manic summit
#

us 2x vanilla is down

river herald
#

Do the application take a long time to get responded to

#

Because if I get it I,m tryna start ASAP

spare widget
junior venture
unkempt flame
#

My buddy just got kicked for EAC Authentication timed out, he is now stuck in queue and can't buy vip because his card won't get accepted, can he get a queue skip?

#

He has bought vip for the servers many times we both play often too

spare widget
#

😦 Sorry they're experiencing an interruption though

unkempt flame
#

Why isn't there some sort of 2 minute timer if you get disconnected to join back without queue

spare widget
unkempt flame
#

So no way he is getting skipped?

spare widget
#

Sorry though

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Fair question though

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and a good friend

unkempt flame
#

I try to be, do you guys just rarely queue skip or is there some exceptions?

spare widget
unkempt flame
#

The problem is he can't get it

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So he is just stuck in queue or I have to buy it for him

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But I get it, also I am 90% sure there is a cheater in our base rn, he is jump shotting and only hitting headshots, could an admin check him out?

#

too late they raided us

spare widget
marble mantleBOT
#

Hey, @unkempt flame

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

unkempt flame
#

Where is there association? He's with another group

junior venture
#

The admins allways check if hes been playing with other people

dry pier
#

main down

fierce mauve
#

Fix it choice

vapid zephyr
#

admins are aware

fierce mauve
#

are the admins aware?

vapid zephyr
#

yes

fierce mauve
#

nice

idle rampart
#

sever is down from long time

raven bison
#

Main is back up

#

!sm 5

marble mantleBOT
#

:ok_hand: The slowmode delay was changed from 10 seconds to 5 seconds in this channel.

mild dagger
#

Good afternoon, there was some kind of error when I log in, a Ban - Hacking writes to me, although I even bought from you on the VIP server. And I only play on your server.

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

please appeal your ban with the top link there

mild dagger
vapid zephyr
#

nice! we typically ask for up to 3 buisness days (so in your case Friday, Monday and Tuesday) if it isnt answered by then, feel free to stop back in here :D

#

it can be sooner than that of course, this is just an estimate

mild dagger
vapid zephyr
mild dagger
vapid zephyr
#

No problem! I wish you good luck on your apopeal

frail robin
#

if someone uses the cargo glitch , is that against the rules?

#

just died on cargo cuz 1 scrub used the glitch to get on

blissful herald
#

!report

marble mantleBOT
#

Hey, @blissful herald

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

frail robin
frail robin
#

cargo is out now, he is gonna use the bugg again

#

its 3rd time now, its eu 2x vanilla

#

nick : effect

junior venture
junior venture
marble mantleBOT
#

Hey, @frail robin

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

frail robin
junior venture
#

Perfect 👍🏼

plucky bough
#

An admin will check it out as soon as they can

tribal radish
#

how can I contact an admin regarding a ban apeal?

subtle cape
marble mantleBOT
#

Hey, @tribal radish

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

subtle cape
#

Or was it denied already?

analog pumice
#

does EU main have server restart today?

tribal radish
#

it was denied

#

im trying to contact an admin about it being denied

spare widget
tribal radish
#

76561198071879216

spare widget
analog pumice
#

zen zen is there a server restart on eu main today? ususally it happens at 2am eastern

#

but today is no update?

tribal radish
#

wait

spare widget
tribal radish
#

hold on sorry, this is the wrong rust server

spare widget
#

I'm NA so I'm usually sleeping

spare widget
#

Have a great day

tribal radish
#

Thanks

analog pumice
#

is there anyway to check?

#

we want to go raid but can't raid if there is server restart happening soon

tribal radish
#

YT

analog pumice
#

its always 2am eastern

spare widget
analog pumice
#

k

spare widget
#

Honestly not sure 😔 Hope you have a good window to raid

analog pumice
#

52 mins would be 3am

spare widget
#

Well 52 minutes is 2am EST

#

Shit 3am, you're right

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I thought it's around there but again, I'm US so I'm usually passed the fuck out

cosmic otter
#

so when can i get help?

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im still waiting for marc

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its been days

wraith fable
#

@west osprey got told to com to discord

civic shale
#

admins, anyone?

wraith fable
#

any admins getting disconnected and getting told to speak to @west osprey

junior wing
#

Its possible shes not currently available, id advise you to try again in a few hours

safe seal
#

cheater on 2x vanilla

marble mantleBOT
#

Hey, @safe seal

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

coral aurora
#

!appeal

marble mantleBOT
#

Hey, @coral aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

small night
#

where can I apply for an unban

#

?

worn imp
marble mantleBOT
#

Hey, @small night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fickle ocean
#

I have never played on Rustoria servers, but for some reason when I enter the server I get kicked with the message that I was banned for hacking, but I never entered your servers and never use hacks. And when I enter site for appeal a sign is displayed stating that I was not banned. pls help.

ocean thistle
coral aurora
#

!appeal

marble mantleBOT
#

Hey, @coral aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

undone geyser
#

hi everyone, I had a timer broken after playing with a cheater, time has passed but I'm still in the bath, what should I do?I have filed an appeal

#

!APEAL

lyric basalt
marble mantleBOT
elfin barn
potent mulch
#

this is joke, ban in few seconds but response few days

elfin barn
elfin barn
potent mulch
#

i know but why admin ban me when dont check ladder in a wall im banned after climb to my base , who refund me 7 hours build base and items etc.

harsh ridge
#

i got 1 pc and 1 laptop and 2 rust can i come with both and use 1 for cctv cammera?

thorny dune
harsh ridge
thorny dune
umbral rampart
#

have a question

sinful jasper
#

pliz give support

umbral rampart
#

need support

#

support pls

raven mist
#

Whats the question?

umbral rampart
#

is available use 3th programs to autoclick and autojump?

#

to buy on expending

sinful jasper
#

shenzyy

#

i need support for an ongoing bugabuse

raven mist
#

please report it using our ticket system /ticket

sinful jasper
#

alr

umbral rampart
#

i report him and can't make nothing cause nobody do nothing with that

sinful jasper
#

sent ticket we have clip

raven mist
sinful jasper
#

yes 2 min

languid ocean
#

How do i report?

#

!reprot

#

!report

marble mantleBOT
#

Hey, @languid ocean

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

sinful jasper
#

he needs to shorten video it will be a little while

raven mist
near halo
#

Shenzyyy

sinful jasper
#

this is the man with the clip

raven mist
#

Can you send it to me in dms please?

near halo
#

can you show you

#

its 10 min clip

sinful jasper
#

ty shenzyyy

raven mist
#

no problem, Thank you!

coral aurora
#

when I join the server, I get kicked and writes ban evasion, what can I do about it?

toxic shard
marble mantleBOT
#

Hey, @coral aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Hi I am wondering why don’t you have hot air balloons

toxic shard
sleek ether
#

Why show me hack

#

adm

#

@drowsy maple

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@toxic shard

vapid zephyr
#

What’s up?

#

Please stop pinging admins

sleek ether
#

Can't get into the server

languid ocean
#

CRY

vapid zephyr
vapid zephyr
sleek ether
#

hacker

marble mantleBOT
#

Hey, @sleek ether

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

vapid zephyr
marble mantleBOT
#

Hey, @sleek ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sleek ether
#

The appeal page cannot be opened

#

I have to use a VPN

elfin burrow
vapid zephyr
#

This is how we do our appeals

sleek ether
#

yes‘

vapid zephyr
#

The only place we do them, it should be accessible regardless of a vpn

sleek ether
#

Just show the hack

vapid zephyr
#

Not how we do our appeals :)

#

For obvious reasons

sleek ether
#

I can't access the web when I use a VPN

elfin burrow
#

It shouldn't interfere with the site itself

vapid zephyr
sleek ether
#

@vapid zephyr

vapid zephyr
#

Hello 👋

#

!ticket

marble mantleBOT
#

Hey, @junior magnet

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

sleek ether
#

If I open it, I won't have to bother you

vapid zephyr
#

?

vapid zephyr
sleek ether
#

.

noble terrace
marble mantleBOT
near halo
#

Hello, I was banned last year from rustoria. I would like to know if it is possible to be unban?

vapid zephyr
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Your appeal has been DENIED. This decision is final and is not able to be appealed. @vapid zephyr

#

But I want to come and play on your server, I made a mistake at the time.

vapid zephyr
#

Unless it has been reviewed again, the decision seems to be final

near halo
vapid zephyr
#

We do not sell unbans, if an admin reviewed your appeal and it was denied again, the decision is probably final

solar bobcat
#

i need to speak with admins rq

#

admin drag me into call

vapid zephyr
#

Hi again zurk 👋

solar bobcat
#

hello hokae

vapid zephyr
#

This is about your appeal again?

#

Marc already gave you an answer

solar bobcat
#

no i was already unbanned for that ban lol this time i have been watched by admins the entire wipe so far and i glitch onto cargo once like every other player in the entire world does and i get fucking banned for bug abuse like literally oil rats does it on his stream on ur servers but I get fucking banned for it

#

like what

raven bison
#

!apepal

#

!appeal

marble mantleBOT
#

Hey, @raven bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven bison
#

🙂

solar bobcat
#

literally some admin must have a fucking grudge on me

#

im sorry but wth this is really irritating

slow birch
#

Why are you knowingly abusing a bug?

noble terrace
#

If you see other people doing it, feel free to report them

raven bison
solar bobcat
#

OILRATS DOES IT BUT HE DOESNT GET BANNED?????????LITERALLY ON STREAM? EVERY CARGO?

#

idk what admin fucking hates me but damn

slow birch
languid ocean
#

The people that get caught get banned, simple

solar bobcat
#

yea report oilrats for doing it and it will get instantly dismissed

languid ocean
#

Also oilrats is ginger, it would be fucked up to ban him. He would start crying

solar bobcat
#

so if i start crying i wont get banned then

languid ocean
#

Yes

#

Are you ginger?

noble terrace
#

if someone is cheating or abusing a bug, they will get banned

solar bobcat
#

ok jyrcella. tell me why oil rats is not banned from rustoria for bug abuse then

noble terrace
solar bobcat
#

ok so if i pull up vod of him doing it and report him i will get oilrats banned

languid ocean
#

Do it

vapid zephyr
languid ocean
#

Okay 😦

noble terrace
solar bobcat
#

Alright sorry for the fuss

#

thank you admin team for your help and understanding.

plush jacinth
#

i made a ticket like a week ago and it hasnt got answered

balmy cypress
plush jacinth
balmy cypress
#

Appeal in 17 days and as long as nothing new comes up that would keep the ban active, you'll be unbanned

plush jacinth
#

Ok thank you

tough minnow
#

i got a dm of my appeal saying i would be unbanned in 20 hours this was at 8pm gmt yesterday it has been 20 hours and it says im banned for another 11 🤣

raven bison
tough minnow
mighty moon
tough minnow
#

@raven bison

image.png
mighty moon
#

And me of course because Jyrcella loves me ❤️

raven mist
patent pendant
#

Are there active administrators 5 times the server, some people in the illegal team, and some people are hackers

vapid zephyr
marble mantleBOT
#

Hey, @patent pendant

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

languid ocean
#

How you guys got plugins on a vanilla server

vapid zephyr
#

A few of them are allowed

#

By facepunch

languid ocean
#

ah

vapid zephyr
#

Everything is ofc regulated by them

#

Mostly ones helping us moderate

languid ocean
#

I see, thats cool

surreal yoke
#

can someone unban me my friend borrowed my account to play on rustoria just for fun and then he started cheating without telling me and now im fully banned so pls can anyone help my ticket got declined and its been over 4 months or so

vapid zephyr
marble mantleBOT
#

Hey, @surreal yoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal yoke
vapid zephyr
#

🤔

surreal yoke
#

my friend wanted to play no my account on rustoria servers for fun and he started cheating without telling me so the next day when i tried to play on eu main i am banned and this happend 4 months ago

vapid zephyr
#

If you have hard proof that it wasn’t you, then an admin may review it, if not then you decision is probably final

#

Can’t guarantee an admin will even review it again, since you already got denied

surreal yoke
#

i can send screenshots of my files on my pc i have never in my life cheated in any video game and i never want to because i dont like cheating its just boring to even cheat i wanna play games to have fun

vapid zephyr
#

If it was 4 months ago, that serves basically no use to us

#

I mean hard proof it wasn’t you at that exact point in time

#

And your account was compromised or something

#

Again, I’m not even sure someone would review it regardless since it’s already been reviewed in the last

surreal yoke
#

can i pay to get unbanned then

spare widget
vapid zephyr
#

Beat me too it

spare widget
surreal yoke
#

how do i find that

#

76561199350792931

spare widget
surreal yoke
#

okay

round inlet
#

I wanna report a cheater

spare widget
marble mantleBOT
#

Hey, @round inlet

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

spare widget
# surreal yoke okay

Unfortunately it does look like you're banned from the servers 😦 Hope you find somewhere you enjoy playing . Definitely make sure you and/or your friends don't cheat on Rust again please - just ruins a good game

surreal yoke
round inlet
surreal yoke
solar bobcat
#

u wont be

vapid zephyr
#

Not the place for this type of thing, please move it to #general PartyGlasses

vapid zephyr
#

For cheating

surreal yoke
#

then my friend is a dickhead for getting me banned

vapid zephyr
#

I guess so… not a very friendly thing to do

surreal yoke
#

its his fault now i cant even have fun in rust anymore thanks to that cunt

vapid zephyr
#

I do hope you can still have fun! There are other servers that I’m sure would still welcome you with open arms

surreal yoke
#

i dont like the other servers i only enjoy playing rustoria

vapid zephyr
#

I’m sorry then :( like ZenZen said, you are banned

surreal yoke
#

cant yall like unban me for a day and just test me im just wanna have fun playinng rust

vapid zephyr
#

Not something we do

#

You ban has been looked at 3 times now, I think it’s time to accept it unfortunately

#

I know it’s not the answer you wanted, since it seems your case is closed, please move conversation to #general

surreal yoke
#

i wll just go and kms

vapid zephyr
#

Please don’t to that

#

There are many other rust servers

#

It’s not that big a deal

surreal yoke
#

but my friends are playing on rustoria and i dont wanna be solo everytime

vapid zephyr
#

I’ll be happy to continue this in #general

amber plover
#

Needing support

vapid zephyr
#

What’s up?

amber plover
#

Voice please

vapid zephyr
#

I cant voice at the moment, is it something I can help through text?

amber plover
#

Sent in a PM

toxic sun
#

<@&274971100184576010> gloss and yoyo clan teaming on 10x eu

vapid zephyr
marble mantleBOT
#

Hey, @toxic sun

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

novel moat
#

!appeal

marble mantleBOT
#

Hey, @novel moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

echo jetty
#

/ticket

marble mantleBOT
#

Hey, @echo jetty

To report a rulebreaker or issue on Rustoria, please use:

  • Through https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

karmic totem
#

is eu small down ?

opal hornet
#

seems like it

rancid light
#

prob ye

cursive gull
#

i need a mod on 5x urgent, hackers raiding my base

#

ive reported this already 2x they are confirmed hacking

#

eu 5x no bps

elfin burrow
#

All you can do is wait for an admins to see the tickets or for one to check the server

coarse tapir
#

I already sent a ban appeal couple of days ago still haven't heard back

glacial shoal
#

Admins should do a little less wanking and fix there servers

toxic shard
#

"people who raid me" is not a good way to report and tend to delay the management of the ticket as it can't be prioritized

toxic shard
marble mantleBOT
coarse tapir
#

76561199121098159

toxic shard
#

you have a gameban under 180 days, you would need to wait anyway

queen pulsar
#

eu small as usual

coarse tapir
toxic shard
#

if you only have 1 gameban yes

coarse tapir
#

thank you admin

rancid light
#

Eu Small still dead?

toxic shard
#

checking

fallen wolf
#

eu small down since 15 min

#

server burned down ? 😄

rancid light
#

it is burning every wipe

#

hamster got fried

#

no longer alive

inner iron
#

I need to farn sulfur

fallen wolf
#

go farm pixel

#

i hope it resets before we died at rig 🤭

plain lynx
#

any ways of reporting player for hacking with multiple bans on account?

#

or only f7?

hollow ginkgo
#

where do we report?

#

on discord

fallen wolf
#

ticket on rustoria website

#

or ingame

#

top of the line hardware btw

plain lynx
#

getting ragehacked by player tho, can't leave base . . .

rancid light
#

dont care

fallen wolf
#

admins working on eu small

stuck talon
#

u2

umbral ember
#

is server gonna roleback because I just went deep on a trio

fallen wolf
#

yes it will

#

30 mins down now, like come on. where can i refund my vip

wispy loom
hard eagle
#

This is poor lads

#

Friday night what else am I gonna do other than sit inside playing rust?

fallen wolf
glacial shoal
#

Alright George 👍 , ur a bit odd mate

fallen wolf
#

maybe change the provider (again)

#

apparently its a shit one cause the good ones dont just go down

near halo
#

where do i appeal?

subtle cape
wispy loom
#

Server is back up
connect small.rustoria.uk:28010

hard eagle
wispy loom
fallen wolf
vague warren
#

<@&274971100184576010>

#

could you help my friend out?

elfin barn
last herald
#

Yo boys, eu long has been down for about 10 mins

ocean thistle
last herald
#

Cheers Hai

bitter sonnet
#

how do i report someone

odd epoch
#

us small down ?

bitter sonnet
#

yeah

vague warren
elfin barn
#

1-3 business days usually

clever night
#

can i please do a unban appeal

bitter sonnet
marble mantleBOT
#

Hey, @bitter sonnet

To report a rulebreaker or issue on Rustoria, please use:

  • Through https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

astral valve
#

@elfin barn hhow long will us small be down for

#

and will there be rollback

elfin barn
elfin barn
astral valve
#

oh ok tyty

elfin barn
#

usually there is a small rollback tho, to latest save

fathom phoenix
#

how long usually?

#

like in mins

astral valve
elfin barn
fathom phoenix
elfin barn
#

I'm not your babygirl but glad to help.

vague warren
elfin barn
vague warren
#

could you pass it on to them 🙏 deadass havnt been able to play with my boy in half a year

elfin barn
vague warren
#

how does it even work after being game banned he just has to buy a new account after 180 days then h can play?

elfin barn
vague warren
#

does he need to buy a new account or no?

elfin barn
#

He would have to I guess

vague warren
#

you guess?

charred loom
#

help

elfin barn
#

You are stretching it a bit here,

#

its pretty clear how the rules are. I'm trying to help you. Hope all your questions got answered. Have a nice one

vague warren
#

dog this is your job a couple questions isnt stretchig it

blissful herald
charred loom
#

help, 76561198011669447 my steam ban for vpn

vague warren
#

he can yeah ofc he can but he is dumb asf

blissful herald
charred loom
#

please help, @blissful herald

blissful herald
#

we do not really discuss bans with others, if hes banned, make appeal and he can wait for answer

charred loom
#

help, 76561198011669447 my steam ban for vpn

blissful herald
marble mantleBOT
#

Hey, @charred loom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vague warren
#

yeah he made a appeal i was justaskign about stuff

#

do YOU have a eta

vapid zephyr
#

he has to buy a new account if its a game ban yes

blissful herald
floral escarp
charred loom
blissful herald
#

😄

floral escarp
vague warren
#

jesus so there is 0 chance he gets unbnned today

blissful herald
vague warren
#

are we inside business hours rn?

vapid zephyr
#

yes

vague warren
#

alright hopefully

blissful herald
#

Rust is 24/7 business

#

😂

vague warren
#

just wanted to play a couple days with him after 180 of waiting lmao

blissful herald
#

whats your friends name?

vague warren
#

alaska

blissful herald
#

There no Ban appeals for that name

#

get him on here

#

he can probably speak for himself too

charred loom
vague warren
#

he said he did

blissful herald
blissful herald
vague warren
#

ok

#

no yeah he did

#

hes about to send it

blissful herald
vague warren
#

a image of the appeal

blissful herald
keen spruce
blissful herald
vague warren
#

it has to be a certain admin ?

blissful herald
stoic hollow
#

Any russians here?

blissful herald
#

as your friend can see, if he tries to join server it saying come to discord -Splooty

vague warren
#

yeah and we did

blissful herald
#

to your friend

vague warren
#

what time zone is he

blissful herald
vague warren
#

Ok

dry pier
#

why yall cap pop cant even find anyone with 700 people on main

subtle cape
marble mantleBOT
#

Hey, @dry pier

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

cosmic otter
#

@toxic shard im stilling waiting for you love

plucky bough
#

What does your disconnect message say?

blazing yew
#

how to make ticket?

subtle cape
plucky bough
plucky bough
#

!appeal @nova jacinth

marble mantleBOT
#

Hey, @nova jacinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mighty moon
#

I got muted I came for an hour and it kicked me I’m banned for 1 hour

#

Can someone unban me plz ❤️

spare widget
#

Those automatic hour long chat bans usually last about 90 minutes

#

Good thing to avoid

mighty moon
#

It says 1 hour

#

Can you unban me plz

spare widget
#

Yeah but in reality at least I see the system taking a bit longer to fully process

mighty moon
#

I don’t know what I’d did

spare widget
#

It will be unbanned at the hour but for whatever reason I see it still holding people out for a little longer

#

What's your Steam 64 ID?

mighty moon
#

I dmed u bro

timber drift
#

how do i repost ppl for hacking

#

some guy was flying around with a spear

junior wing
#

!report @timber drift

marble mantleBOT
#

Hey, @timber drift

To report a rulebreaker or issue on Rustoria, please use:

  • Through https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

Guys

timber drift
#

bro he is so anyoing i lost my only revi

vapid zephyr
#

Please don’t talk about cheaters in public

#

Take it to dms

timber drift
#

oh

#

!report

marble mantleBOT
#

Hey, @timber drift

To report a rulebreaker or issue on Rustoria, please use:

  • Through https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

heady nimbus
#

Hi ihave question

vapid zephyr
#

What’s up?

heady nimbus
#

If i have server ban is How do I know permanent or temporary

timber drift
#

how o i report him

#

do

vapid zephyr
#

Ooh nvm nice

vapid zephyr
#

I can tell you how long around

timber drift
#

nice

heady nimbus
vapid zephyr
#

Glad they got what they deserved, if you guys want to continue this conversation, please do it in #general

heady nimbus
#

I think i got ip ban

vapid zephyr
#

Hacking is perm

heady nimbus
#

Can appeal this!

vapid zephyr
#

Since you bought the account, you won’t know any of the inciting incidents

#

What is there to appeal if you don’t know how they got banned

heady nimbus
#

Well why did I get banned on my device then!

vapid zephyr
#

Since you bought an account that is banned for hacking.

heady nimbus
#

Why not just on the account!

vapid zephyr
#

Because if you aren’t on the account that’s banned, that’s called ban evading

#

Please don’t talk about cheaters in public man

#

I’m not sure

#

Someone said they did

heady nimbus
vapid zephyr
#

Not buying accounts

heady nimbus
vapid zephyr
#

It is not advised to buy accounts for this reason, I guess if somehow we can prove it wasn’t you, and you have a ton of proof, then you can appeal it, but from what you are telling me, I don’t think there is a good chance it gets overturned

timber bridge
marble mantleBOT
timber bridge
#

@heady nimbus

heady nimbus
timber bridge
#

Not exactly, please send the ID I will have a look for you.

heady nimbus
#

Its ip ban

stone jetty
#

I need to see about a player ban

timber bridge
#

Please send both account ID's

#

@heady nimbus

stone jetty
#

I need to see about a player ban????

heady nimbus
#

Ok on min

stone jetty
#

ok

vapid zephyr
#

Another players ban?

stone jetty
#

Yes

vapid zephyr
#

How do you know this player

#

Friend? Random?

stone jetty
#

I was the one who took a bath

#

Me and my friends

#

By vac ban, but we weren't using hack, can I explain?

vapid zephyr
#

EAC ban is not through us

#

EAC is the anti cheat company working with the owners of rust

stone jetty
#

Yes, but I didn't take vac ban, it was emu amgio who took it

#

I got banned for being in the group of the member who tom vac ban

#

Did you understand ?

#

This ID has been banned 76561198112054952

vapid zephyr
#

They can appeal through EAC

#

You are banned by us

#

You can appeal your ban through this link, your friend won’t be able to since it’s EAC

stone jetty
#

Yes, but I was just in that person's group, why did I get banned?

vapid zephyr
vapid zephyr
#

For playing with a hacker

#

Normally this is only a 7 day ban, assuming it’s your first offense

stone jetty
#

What are the chances of me getting unbanned?

#

We're a few hours into the game, what's the chance of getting in today?

fierce mulch
timber bridge
#

The person you were playing with was game banned.

#

If the person you were plying with has the gamebanned removed before then, you will be allowed to play. Otherwise the ban is 7 days.

stone jetty
#

Ok, brow thanks

heady nimbus
vapid zephyr
#

They scale with offences yes

heady nimbus
#

Oh ty

noble terrace
heady nimbus
torpid vapor
#

esping me and my 2 teammates

#

they shot at me from the opposite side of the mountain and i thought they were shooting my teammates but they were shooting at me through the mountain

coral lintel
#

Where do i report a cheater?

summer saffron
#

I need help on @rapid lichen

#

idk if it is pausible with what i need help with but if i could get some sort of assistance that would be awesome

vapid zephyr
marble mantleBOT
#

Hey, @coral lintel

To report a rulebreaker or issue on Rustoria, please use:

  • Through https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
coral lintel
#

sum1 we're suspicious of wondering if anyone wants to spectate

#

seen alt tabbing after leaving raids triple headshotting etc

vapid zephyr
#

Please make a ticket

#

And an admin will look into it

#

@summer saffron you still need help?

visual plaza
#

how to report a cheater

junior wing
#

!report

marble mantleBOT
#

Hey, @junior wing

To report a rulebreaker or issue on Rustoria, please use:

  • Through https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

unkempt imp
#

lets go i got banned on a server i havent played in months for something i didnt do

#

!appeal

marble mantleBOT
#

Hey, @unkempt imp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

@unkempt imp

unkempt imp
#

yo staff i need some help big dogs

#

yall got the best admins so ima need yall to put em to work i got a situation on ma hands rn

near halo
#

⛑️

near halo
#

wait nvm dont do that

near halo
vapid zephyr
#

Sorry, was at work 😄

unkempt imp
#

nah all good jrcyella alr helped

vapid zephyr
#

Nice Nice 👍

weary current
#

My account was hacked and I got banned from the server. I have proof of being hacked and all what should I do?

vapid zephyr
marble mantleBOT
#

Hey, @weary current

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

weary current
vapid zephyr
#

No problem! Just leave as much info as possible

#

That way you have a better chance of us bing able to review it the best way possible

wraith fable
#

hey coulld i get an admin

#

they left me a message to come, thanks!

thorny dune
small star
#

!appeal

marble mantleBOT
#

Hey, @small star

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen lantern
#

Could an administrator please help me deal with vpnban? I used the website to complain. He told me that it was not blocked and asked me to try again in 5 minutes. But I haven't been on the server in an hour 76561198194216275

thorny dune
small star
keen lantern
wraith fable
#

@thorny dune it sais disconnected. meet me in disord - loriemagpie

vapid zephyr
#

@west osprey you have company :D

vapid zephyr
#

!steamid

marble mantleBOT
wraith fable
#

@vapid zephyr 76561197992724266

vapid zephyr
#

thank you. if lorie is around, they would probably like to have a chat

#

so waiting in support is perfect

wraith fable
#

is another admin able to deal with it, i waited 2 hours last night

#

we're in really different time zones i think

vapid zephyr
#

nope

#

will be lorie

wraith fable
#

oh ok

vapid zephyr
#

just be patient

wraith fable
#

maybe just tell her to msg me if thats ok cause i dont think we'll be on the same time

#

yeah i am, i think its jsut hard to contact eachother

vapid zephyr
#

or i guess i should say what time is it for you

tawdry lance
#

when is eu main back

vapid zephyr
tawdry lance
#

hope not im sleeping in open haha

errant wagon
#

hey guys idk if i have to contact you guys it said i got banned for playing with a hacker i had no clue he was hacking

#

what can i do to play ?

vapid zephyr
marble mantleBOT
#

Hey, @errant wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

errant wagon
#

how long does it take for it to look i was wrongfully banned

vapid zephyr
wary osprey
#

us main crash?

dry pier
#

yes

radiant crypt
#

Got server ban and let me join discord what need to do why ban me?

blissful herald
marble mantleBOT
#

Hey, @radiant crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

distant vortex
#

I usually get kicked from rustoria around the same time every day and cant join back, I can join every other server just not that particular server

radiant crypt
#

Shenzyyy

hexed nimbus
radiant crypt
#

Nothing

woven rose
#

us main crash was some really bad timing 😦

radiant crypt
#

Banned come to discord

austere escarp
#

fix ur server

vapid zephyr
hexed nimbus
vapid zephyr
#

There should be a name with it

radiant crypt
#

Shenzyyyy

vapid zephyr
#

Ahh

austere escarp
#

bro ur banned cause u were cheating

#

...

vapid zephyr
#

@raven mist you have company

vapid zephyr
radiant crypt
#

? Me?cheating?

vapid zephyr
#

Regardless please wait for shenzyy to have a chat with you :)

radiant crypt
#

Ok a

hexed nimbus
#

Most likely said or did something that the specific admin wants to have a chat about with you to deside what to do next

dry pier
#

main diwn

woven rose
#

Think there are even admins awake?

blissful herald
hexed nimbus
#

Nah the bots like @blissful herald 😂😂

blissful herald
#

🤖

hexed nimbus
#

Ryan controls them all

dry pier
vapid zephyr
#

Red Name = Admin

blissful herald
woven rose
#

Discord or Server admin? Or both?

vapid zephyr
#

So it’s less obvious

blissful herald
#

ohhhh, thats what it was 😄

hexed nimbus
#

Green name = useless 😂😂

junior wing
vapid zephyr
#

Purple name …

hexed nimbus
#

Best color

blissful herald
#

his a Test squad, never made it to main team XD

austere escarp
#

how long main gonna be down for

blissful herald
hexed nimbus
#

Been there done that now set free @blissful herald

#

Starting a new adventure soon 😂

woven rose
#

How far back do you think this will rewind?

dry pier
river herald
#

my staff application has not been responded too its been over a week

vapid zephyr
#

We don’t give a time for this as it can take a while

#

Someone may look into it soon, you’ll get a dm from our bot if it’s denied, and most likely a dm from someone in staff if accepted

river herald
#

ok

left gulch
#

/ticket

marble mantleBOT
#

Hey, @left gulch

To report a rulebreaker or issue on Rustoria, please use:

  • Through https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mint raft
#

If my ban appeal because I play with cheater will they be able to unban me in a year or is this ban permanent?

tight karma
elfin burrow
mint raft
#

yes

#

APPEAL DENIED

#

it was 1 year ago

elfin burrow
#

You should be able to appeal again. Was that your first appeal for this ban?

elfin burrow
mint raft
elfin burrow
#

Please try to appeal for me again.

#

!appeal

marble mantleBOT
#

Hey, @elfin burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mint raft
#

!appeal

marble mantleBOT
#

Hey, @mint raft

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

arctic bluff
#

Is the EU Main Server down ? I got booted and can´t join

mint raft
#

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

thorny dune
arctic bluff
#

Yeah i see, sorry for bothering. I thought i got banned or what xD

elfin burrow
golden siren
#

what to do when i try to join servers pops "Connection Attempt Failed"

mint raft
elfin burrow
ocean thistle
lyric basalt
golden siren
ocean thistle
golden siren
mint raft
elfin burrow
winter thorn
#

tried making a ticket to report a cheater and it just says 'you're making tickets too fast' nice one

blissful herald
elfin burrow
winter thorn
#

one, it just loaded for like a minute when I clicked submit

#

then said woah hold on you're making too many tickets

elfin burrow
#

It may just be a glitch give it a minute refresh and try to do it again.

#

Alternatively you can do it in game until its working for you through /ticket

winter thorn
#

just tried again, same message

#

I was kinda hoping to submit the video to ensure he gets banned

elfin burrow
winter thorn
#

it just says something like 'you're making tickets too fast, your ticket will be posted after this quick countdown' but there is no countdown and nothing happens

thorny dune
# winter thorn I was kinda hoping to submit the video to ensure he gets banned

Hello there, it's possible the clip you are uploading is too large. Try submitting the ticket without the clip but include the player name and other useful information. You can upload the clip to YouTube or Streamable if you think it would help and share the link in your ticket and we will happily review it while we investigate.

winter thorn
#

I'll try

#

clip is only 40 seconds tho so shouldn't be too big

#

I made a ticket in-game and linked his profile nd stuff, I'll upload the clip to streamable and add it to the ticket

#

k done it should be good now

elfin burrow
winter thorn
#

np

#

just want this dweeb banned so I can play the game

#

he's just roaming the area beaming everyone legit can't even leave base

elfin burrow
#

Just a waiting game at this point.

winter thorn
#

yep

winter thorn
#

which admin closed my ticket? how can you say 'we didn't see anything suspicious really' HE JUMPED 2 WALLS HIGH

#

I'll legit post a pic of what he jumped on top of to kill me, it's 2 walls and a foundation high

elfin burrow
winter thorn
#

done

elfin burrow
#

Thank you

slate orchid
#

hello, could I find out if I was banned after filing an appeal 2 days have passed, here is my steam id 76561198138338543

elfin burrow
#

You should be able to check on the Rustoria site

slate orchid
#

today is already the 3rd day

elfin burrow
slate orchid
#

ok

slate orchid
elfin burrow
slate orchid
elfin burrow
#

No problem

brisk sleet
#

hello

#

i want make cinematics on this server

#

how can anyone help me ?

#

im a content creator

elfin burrow
#

You might have to copy the seed onto a private server and then film the cinematic or record them in game and edit with the system

brisk sleet
#

i cant take the seed becuse the server " rustoria genrator custom map "

elfin burrow
#

I'm not sure then.

brisk sleet
#

thx

devout egret
#

hi

#

me banned from EU main

#

i go to PC club and get banned

unkempt flame
#

What did you get banned for?

devout egret
#

I don’t know, yesterday I played at home, today I went to the PC club and I was kicked because hacking was banned

unkempt flame
#

!appeal

marble mantleBOT
#

Hey, @unkempt flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

devout egret
#

I have only 3 hours here and 1 hour I have been trying to log in(

unkempt flame
#

Make an appeal at the link above and wait patiently 🙌

distant shadow
#

If I connect to rust server (rustoria 2x) it automatically disconnects me and says "hacking". I tried to appeal my ban on the website and it says im not banned. I have no suspicious app downloaded either, its a fresh PC, 2 months old.

unkempt flame
#

Do you have a vpn?

distant shadow
#

Nope

unkempt flame
#

And you checked the website to make sure you were logged on the same account?

distant shadow
#

I only have one steam account yeah

unkempt flame
#

Did this happen just now?

distant shadow
#

It feels like I get kicked everytime i get in. I see myself laying on the beach for a brief second

unkempt flame
#

That's the cause of a vpn, I would double check to see if you have one on.

distant shadow
#

I have never used a VPN :/ Im confused. Ill restart my PC and router to see if it fixes it tho

unkempt flame
#

Yes try that

distant shadow
#

restarted my pc, restarted router and nothing. What can I try now?

elfin burrow
#

It may be a system bug or your ban hasn't updated on the site. What were you doing prior to the ban

distant shadow
#

Haven't played in rustoria servers in awhile. Last played rust a week ago on another server. Ive never been banned from any sv.

I just looked for a server today to start playing w friends

elfin burrow
#

That's odd let me try get a higher up to help you 5 mins

distant shadow
#

My friend says if i connect chat says "Server:kicking Trickxqster (Hacking)"

if thats any help

elfin burrow
#

It might be an issue with in game anti cheat try creating a ticket or check the appeal

elfin burrow
marble mantleBOT
#

Hey, @distant shadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

distant shadow
elfin burrow
#

To be completly honest Ive not got a clue as to what's happening

distant shadow
#

Okay, now it says appeal under reveiw 😄 Ohhh yeahh.. first ever rust ban 😄

#

Guess it won't be checked today?

elfin burrow
#

It can take 1-3 business days

distant shadow
#

Im rlyrly confused for what, im so bad in pvp 😄 But ehh it is what it is

elfin burrow
#

It may just be a false ban. Have a good day

distant shadow
#

If i linked my discord after doing the appeal do I still get a answer in my discord DM?

elfin burrow
#

You should do

distant shadow
#

Alright, thanks for help

elfin burrow
#

No problem just so you know it linked as your verified now

elfin burrow
#

Is it still down?

#

It seems like a server reboot

#

It sohlud be back up.

unkempt flame
elfin burrow
#

Lmao

unkempt flame
#

wouldn't it say kickbanning in chat if he was banned?

faint bane
#

!ticket

marble mantleBOT
#

Hey, @faint bane

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

faint bane
#

/tiack

#

<@&274971100184576010>

unkempt flame
#

What's up Pavele

faint bane
#

im trying to report somone that do the cargo bug abuse

#

24/7