#support
1 messages · Page 199 of 1
bro i just wanna get pc checked or something so i can play my server
1-3 days is just the average. It could be sooner, just depends on the situation and admin availability 
couldn't an admin just get in a call with me
We close tickets if we can’t find conclusive evidence that someone is breaking any rules.
I know it’s frustrating to deal with someone who you think is cheating, but you’re welcome to keep submitting tickets every time you run into them. We investigate each ticket thoroughly as they come in.
this is cap it was closed literally 2 minutes after i submitted it
@noble terrace how do i make a ticket
!report
Hey, @vocal dune
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
What’s your steam ID
someone pls check my appeal
I'll make the banning admin aware 
yo can i get some help on the us 10 x please
whats wrong
2 dudes hard cheating on 10x us server
!report
Hey, @kind ember
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please help me guys my team is getting raided soon
!appeal
Hey, @potent sparrow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
How do I make a ticket ?
What is it you need support with and I will point you in the right direction
i have question for an admin
Just bought this kit for this server and it still say I don’t have permission to use it
i used an exploit, *shooting thru invisible rock at sewer branch to kill a cheater. is that bad what i did?
can provide clip. u can see cheater tracking me thru rock even trying to shoot me through rock. on SEA MAIN just then @thorny dune
Tried to use /skin and won’t let me and it came with the kit
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Ticket #7788fc
ADMIN PLEASE CHECK THIS TICKET ASAP
rustoria sea main cheating. just killed him and included video of proof he is 100000% esp'ing. u wont see better proof than this
Thank you for submitting a ticket, we will review it as soon as possible and you will get a response in-game
legend, tysm
Is the restart time of rustoria official servers going to change soon? It's always fucking 20 minutes.
Used to be way less but since the force wipe it's longer.
This is something we are aware of but this is a Facepunch issue unfortunately, since the forced update server restarts have been taking noticeably longer, especially for servers with high population and entity counts and are now on occasion taking twice as long. We've done what we can but this is on Facepunch to hopefully patch on the next update. Thank you for your patience in the meantime 
Thanks for the detailed response. Another thing. EU medium is pretty laggy. Rubberbanding a lot.
Sorry lagg was on my end. I timed out and now everything is fine.
yo cheater on us 3x
I'm glad to hear that, anything else do not hesitate to reach out! 
Please create a /ticket in-game or use our tickets website if you prefer https://rustoria.co/tickets/report and we will take a look as soon as possible. Thank you.
made the ticket please check it he just went deep on us now
i need help with a mute
Did you made appeal ?
Yes or no
!report
Hey, @dapper steeple
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
yes
So now you need to wait for a response
Checking
will it roll backl?
mute is for 6 hours, appeal takes 1-3 business days lmfao
Accurate, but if you want to do something towards getting unmuted this is your best way. There is still a possibility for you to get unmuted before the 6 hours.
it's just dumb, i said "u r bad" and i get muted? idk if i was talking to a chat mod and he took offense to that and decided to power abuse or what
Dont know whats happened really, but if you believe there was some sorft of abuse then for sure make an appeal so we can investigate this.
@blissful herald come to discord bud.
already did
!steamid
Hey, @silent trout
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198079239193
can u see the logs?
yes?
yeah well ofc i don't know why i was muted, i can only assume why, if u can see the logs u can see other people spamming "ban all chinese" or something like that
i don't remember how many times i said "u r bad" but i think it was around 5-6 times, didn't think it was hard spamming
fair
Hi I dont want to bother you ik you surely have a lot of work but I wanted to ask if there would be any chance you could skip me in queue on Rustoria Eu medium. I was to doctors and when I got home my pc turned off so I am out of queue. Thank you for your time even by reading this
hey im following some socials and i was told that i get free rewards
i'm afraid we cannot do that, wouldnt be fair to any others in the queue
you can do /auth ingame and do /kit
oh ok no problem thanks for your time
f7 report doesnt work for me
!ticket
Hey, @umbral agate
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
for how long can i go afk before i get kicked?
After half hour you will kicked for afk.thats happened to me
Arcade machine is crashing rust
every time i go close to it my game just crash
Bans.rustoria.co to appeal
I got banned from my team, but for what? Everything is clean with you, but our player got BANNED on Steam, we didn't even know about it. We can go check the computer data.
How can I find out how much we got banned for playing with a cheater, we met him yesterday. And they didn't even know about it
м
Bro, I'm begging you. We are honest players! We swear to you.
We can pass the test! We really didn't know he was a cheater
Help
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Im from Russia
ok
Can i buy VIP ?
where is the cheater report ?
this one is so obvious with the account only you can isnta ban him
!ticket
Hey, @mystic talon
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
need some help here
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Is there somewhere we can check to see if someone got banned?
when you try to login
Not for myself, just noticed groups of people missing in a server
yo i dont wanna be that guy, but this person has more hours in rust than his account is old and he is still playin
!ticket
Hey, @vapid zephyr
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i did
then someone will look into it asap
1 hour ago, ik you guys are busy but that shouldnt be up for a debate
debate what?
if that person should be banned or not, one look at that profile and i wouldnt even check him ingame
Tickets are always investigated as quickly as possible - unfortunately we can't always be everywhere at once and there are a lot of players across all the servers that feel like they have an urgent issue
!appeal
Hey, @scarlet trail
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Wouldn't check them in-game? Sounds like a good admin. We don't ban lightly and we secure proof before we do ban. Thankfully we catch many, many thousands of cheaters and remove them from the servers.
is the fact that the account is not even one year old and has 13k hours in rust not enough ?
Not every sketchy profile is a cheater. Cheaters come in every form. But the admins have a ridiculous amount of experience and have seen basically everything in Rust. But I totally get when something is frustrating and you feel like it's just instantaneous
a year has 9k hours
It's extremely common for hours to be boosted. That's not against the rules.
But if that's grounds to instantly ban someone for you, would reconsider. Glad you put in a ticket though and same as all other tickets, it will be reviewed asap. Appreciate your patience until you receive a response and it always is a good idea to refrain from calling anything out in chat or voice. Doesn't hurt to utilize F7 to report to EAC as well.
I did, but sorry if I see accounts like that with no other games and level 0 it triggers me
This is the second time I have been banned from joining the server. I want to know why they are banning me. I play on geforce now, I don't even know if there's a way to hack it. Please stop banning me, I'm not hacking
Totally get it
!ticket
Hey, @rotund edge
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
This peeks my curiosity as to what length a rule can be stretched by the admins? Could boosting hours to falsely represent oneself into a clan be abusing glitches/bugs to gain an unfair advantage? (I am neither for or against Captain Darth's ticket)
Just curious how that would sway from an Admin's perspective
VPNs are allowed but unfortunately can cause issues at times
GeForce Now acts as a VPN in a way so if you have a problem, like you are now, it just needs to be resolved by us manually
http://bans.rustoria.co is best for that
thx bro
Sorted things out - wait 5 minutes please and you should be fine to connect
We don't enforce clan rules nor do we really care about the validity of hours on Steam. We're good at figuring things out thankfully and handle things accordingly. I'd say probably 25% of the playerbase has noticeably inflated hours
But yeah, some accounts are silly and they go nutty with it but imo that's a Steam issue or if it matters to a clan, their issue. We just concern ourselves with if an individual is cheating or if they're in good standing to play on our servers based on our rules.
I understand friend, thank you very much
That's crazy - people bothering to inflate their hours. Thanks for entertaining my curiosity 🙂
Yeah, for sure. A lot of times to present themselves as a longer time players obviously, so that they get recruited, etc. Sometimes they are banned on a previous account and they replace it but feel self conscious showing lower hours. All sorts of reasoning. Mine personally are pretty inflated with AFK hours from farming modded points and just because I liked seeing it go up over the years
boosted hours should be easy to detect by the team, it's also really easy to detect for us
I would rather have an account with boosted hours than someone buying an account with legit hours that are not his
!ticket
Hey, @tough minnow
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @tough minnow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
guys please this is so annoying and not fair like fix this shit
Would need some more context, about what you are talking?
i got banned dmmed adims privatley and appealed and they said it will be done this morning and its 3pm
What admin told you this?
can someone unban me from rustoria pls my friend got me banned
!appeal
Hey, @surreal yoke
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
its denied but i want to play on these servrs
i need help with a bug on rustoria main
!ticket
Hey, @vapid zephyr
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i keep getting dissconected for hacking even tho i cant even wake up and i havent been on the server in 2 months
!appeal
Hey, @severe hound
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
/report
Hey, @junior sphinx
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/report
Hey, @lavish mist
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!network @fair marten
Hey, @fair marten
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
Get your Steam ID 64.
would you rather win the lottery or eat 1000 grapes
Yo, they put me an external tc outside of my base. We destroyed it and it should be decaying because it has no tc but It has been full hp for 4 hours.
Rustoria Eu Small
If you destroy a locked TC, it will remove 24 hours upkeep and won't decay
Will start decaying once the resources it took have been exhausted
This is a vanilla feature, and we can't do anything about it I'm afraid! 😦
Ok ty anyways I didn't know
srry for the disturbing
/ticket
Hey, @zealous sundial
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @unkempt canyon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello admins, does not show why I was banned and for how long?
The reason is in the disconnect message :)
Unfortunately, on occasion, only what is required to enter this discord is written, so I don’t understand
I can send a screenshot
Sure you can DM me or https://rustoria.co/link so you'd have the role to send screenshots on our discord server
Link your accounts to get special rewards in-game.
Never a bother, hope you have a good rest of the wipe! 🙂
Is this top of the line hardware?
rustoria medium worst performance. rustoria overall bad performance
server is down agene
We are aware.
@balmy cypress 76561198121171512 @unkempt canyon is here to speak with you :)
Not an hardware issue, networking issue
You are indeed
!appealru @unkempt canyon
Привет, @unkempt canyon
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
bro these servers always go down at the absolute worst times it ruins my wipes
@lyric basalt
ahh thx
shiit my b
/auth
Hey, @harsh tusk
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
is there an admin i can message
about ?
!appeal
Hey, @tribal veldt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
WERE GITTING DISCONNECTED FOR NO REASON WE CANT JOIN BACK
server?
EU Main is booting back up
VANILLA EU MAIN
It's booting
o ok
Do people get banned by allying with a cheater clan?
I can't speak for every scenario (as I'm not an admin) but I've seen people get banned for "playing with hacker" if this answers your question
Okay : )
"it depend" up to the admin
Thanks, just filled in a ticket for it.
You're permanently muted for racist / homophobic behaviour, despite multiple bans and warnings, not sure why this comes as a surprise to you
probably nbecuase half the server does the same without any sort of punishment
Not true, but if you'd prefer to think that, that's fine 🙂
maybe if i cough up a couple weeks of vip my mute'll change
yo, I just got automutted for some random sentance
usually how rustoria does business anyways
/ticket
Hey, @shrewd stratus
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
No, it won't
!appeal
Hey, @shrewd stratus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
But you can appeal your mute if you believe it's incorrect
Hey, @brittle zodiac
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hey, @shrewd stratus
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
yeah I made an appeal
the auto mute is very odd, trying to communicate with a player in another grid and get muted?
can i talk withe a admin pls -=
This should be fixed now.
What's up=
I would recommend not using the code of the base you might get
you would most certainly get banned too
for what ?
association with a cheater
its a good friend
if you have the code you are affiliated
i dont have
well you got warned
can you get banned for talking to other players who are not in your team in a non-safe zone?
talking ?
yeah me and my buddy were talking to a solo who was not in my team and we got banned for exceeding the group limit
we had some random in our clan as well
no
@toxic shard Sorry that i mark you , can you check eu medium d23 cheaters ?
!ticket
Hey, @frosty birch
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
i was banned for exceeding the group limit last night while me and my buddy were talking a solo
you don't get banned for that
well whatever i was banned for then was not my fault and idk what happened
!appeal
Hey, @cursive peak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can someone drag me i am waiting for support
hello,admins,i got banned on EU Medium server,but all my teammates didnt get banned,my friend told me maybe its a vpn ban or something,can i get a unbanned or something and double check my account please,im in hurry to raid a base,thank you,my steam id is 76561197989073513

Hey, can you fill out an appeal please. You can do so here - https://bans.rustoria.co/. Include as much information as you can.
ok thank you i did btw
You can now join
ok but i cant still log in now,thank you tho,i think im gonna wait for a bit
AWZ am i gonna have to wait for next wipe to get unbanned on US 5X? not tryina be disrespectful i just wanna play this wipe
?steamid
Hey, @cursive peak
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198975434276
Give me a few minutes. Looking at this for you
Thank you
sorry for bothring again l-l but i cant still login server,may u double check again
appreciate it
Are you and your team mates free for a voice call?
Fixing again. Try again in 5 minutes
i met my teammates on the server i dont have their discord but i can tell you what happened
ok thank you
Yes i am free
Can you please join #368790610783764480 ?
My LFG post gets auto deleted every time i send it and i get put on a 2 hour cooldown
most certainly too long
nvm it's because of the "design" you put into
yeah but our bot don't like ascii art
the only thing we had in it were dashes
^
that's the issue
hello,it shows me unban in 6D now
is there a way to check when my vip runs out?
or do i have to go through my payments to find it
Try again please
You can check on the website. https://donate.rustoria.co/account.php Then press the icon far right under info for your latest purchase
ok thank you
what name was next to the come to discord?
yarakhasanbaba
I can buy unban for my friend?
Unbans are not for sale
Ok thanks
!ticket
Hey, @cursive holly
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
can I please speak to an admin in vc?
about ?
quick question but too much to type, network issue
well i'm not available for vocals, either ask or wait for someoen to be free
I DM'd brother, no big deal if you cannot help
We do not skipqueue players
Where should we repport a noclip, instant mag empty cheater ?
!ticket
Hey, @primal frost
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
in my 8k hours, that was the most frustrating game crash in history after waiting an hour+ in queue just to get next in queue
Virtualoso eu main cheater, flying
!ticket
Hey, @frank current
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
he's gone
thx
thanks
how do i get credit for some of the stuff on the links page?
i subbed and joined the steam group but i didnt get points for it
also did the twitter thing
Np
On modded ?
yea
!auth
Hey, @raven mist
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
i get points for being in the discord
yeah, i do that, but im not getting points for 3 things
Just wondering how long is an 'advertising' ban?
yeah i did that. it fixed 2 of the 3
Perm
im still not getting anything on the youtube one
Youtube is not working
So thats most likely why you’re not able to do that one
You should still be able to do the loyal kit tho
you guys able to like manually verify or nah
Im afraid not
!appeal
Hey, @coarse tapir
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how is that perm
Rustoria 3x is experiencing severe lag. l130 ping
normally am at 50
if you like advertising other servers you should go play on them then
How long does it usually take for a ticket to be answered?
0.1 second
maybe an hour or two, sometime faster, depend how many there are and all that
Can i edit a ticket?, sent a clip only 6 seconds and found a better clip https://medal.tv/games/rust/clips/160jLqRfrNFLLd/d13379qhtbP2?invite=cr-MSxpM0ssNDMyMjEyMzYs
Watch BRaz cheater and millions of other Rust videos on Medal, the largest Game Clip Platform.
Would like to add this to my current ticket!
Okay, i feel so bad doing this and sorry haha but i really want a answer, <@&274971100184576010> (sorry for tag)
is there a server issue with toria medium?
Or you can reply ingame
me and my teamate have been averaging 130 ping for over 2 hours now i normally get 50 while he gets 20
bro one of my tickets and i don't know how admins are going to look into the cheater while it's night and their sitting in base..
bro bought the game 7 years ago with thousands of hours and logged into a server first time this month..
Trippling everyone with full awareness, seems legit
Yeah, fair point
Not sure exactly how whoever looked into it looked Into it
But f7 is smart
Did both
Good, hopefully they look into it aswell thé
The player you reported was investigated for much longer than you think. However please note you did make 2 tickets about 2 different players. 1 has been investigated and responded to an another is still pending investigation.
I did a bad one the first ticket, without including steamid and didn't provide as much information as i could
So made a second one on the same guy so i could provide more information..
But yeah i suspected 2 of them to be cheaters
Sorry, you made 3 tickets. 2 about the same person 1 about another person.
Yeah 2 first was the same guy but better ticket on the last one, and third was another guy in the same team
Yep. Thats fine. Your last remaining ticket will be investigated as soon as possible. Thank you for providing further evidence also.
And i don't know how you investigated him longer than we think when we reported him in the night and ticket got responded to 15 minutes later
ok now actually respond to it 🔥
Nice
4 hours of nonstop server issues is wicked
It happens :( sometimes there is nothing we can do
there actually is
Best that you made a ticket and got it handeled
Not in every case
Which is why we ask people to make tickets
there is deadass no way you said theres nothing u can do 😭
The ticket that you have had responses to I can assure you was indeed investigated and although we do not reveal our methods. I can say it was longer than 15 minutes.
Okay thanks for answering
its a server wide issuewhich is a part malfunction on your part so there IS something u can do, get better hosting/ just do a simple restart
Im not familiar with exactly what you are talking about in your case
Im saying in general
You’ll need to wait for someone from our network support team.
can tell maybe look into it 🔥 💯
Alright man, be like that then, have a great day
i could deadass have a kid raise the kid he gets a job and buys better hosting
Let us know where to buy hosting from!
buy it from my kid
Put it in #feedback-suggestions
he'll create his own hosting buy the time u guys start looking into it ❤️
Hey Jude, Thanks for making a Network Support ticket. Due to the nature of these issues we have a dedicated team to investigate these issues. Someone from our network support team will get back to you as soon as possible. 
someone that thinks??? thanks man
is there a way to appeal a ban
Hey, @limber orbit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
good lookin thanks cuh
eu medium crashed
main down
omg 5x trio down on wipe day. Shocker.
us vanilla 2x crashed
bro playing 5 x lmfsaoo
Rustoria crashed, they still using aluminum wiring
holy shit another server outage
they perform great when they dont crash
rustoria long is out
Massive lagg on EU medium
Rustoria US Medium down oe smt
Medium US is out
it's not lagging anymore
hey i was wondering if i can talk to sombody about my ban?
Come on man, you should know better than this.
!appeal
Hey, @pure basin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Not a hardware issue
Gratz on the promotion 😉
Thank you 
may I speak to an admin about the appeal ?
If I was the question ⁉️ would you be my answer 😛
If I was the music 🎸 would you be the dancer 💃
If I was the student 🥴 would you be the teacher 🤓
If I was the sinner 👹 would you be the preacher 🙏
If I was the question, would you be my answer? If I was the music, would you be the dancer?
If I was the student, would you be the teacher? If I was the sinner, would you be the preacher?
You are unbanned @pure basin, give it 5-10min
i love you
hey could i get the map file because my rust is sayign world file mismatch when loading on to rustoria us medium
Hey, try closing rust an emptying your map files folder. Lmk if that works or not.
gotcha, ill let you know
when is medium coming up again ?
It’s just finishing booting now

hello i was falsely banned i need to make a ticket
!appeal
Hey, @clever lichen
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello westbrook. Coould you please reach out to me via dm and send me your steamid?
hello,i just got a vpn ban or something,may i get an unban,my all friends are playing like usually right now,my steam id is :76561199153677550
thank you so much
and i did apply already, it has been a long time;-;
You should now be able to connect
berch
How can I help?
ok thank you
can i call u much easier then typing
I cant jump into voice at least at this particular minute, you are welcome to DM me if you would like to ask or discuss something
alright i can wait if it wont be too long
How do I get my steam id
!steamid
Hey, @elfin burrow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Guys. I have a problem. I can't access your servers. Ban for Cheats. In my profile VAC Ban. Can you remove me from the ban lists?
CSGO VAC
theres no way it just crashed again while were raiding
come on guys, you gotta fix this shit
hey is there a way too get whitelisted too be allowed too use vpns?
!ticket
Hey, @frigid lynx
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @solar bobcat
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
You can use VPNs its allowed
do /ticket in game or use the ticket website
ok
its /ticket add and then put the cheaters steam id or name or steam acc link\
/ticket 76561198359229028 HitBox. Player is playing like he has cheats. He is always pre firing. I have a video.(Check his combatlog)
Hey, @rustic iron
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
sure
You can dm or post here
Gonna delete that form as players might click on it..
Can you just provide the discordid of said player posting it?
he got free skins?
What
is it one of the free skins scams
Steal your whole steam acc
he can have mine im gamebanned anyway lol
Lmao
banned ty
Ty
code raided by a cheater 🙂 fun game 🙂
Hey, @elfin burrow
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
They can't get your code
can we prebuy vips?
yea they can lol.
If they could get your code no one would touch this game
I am talking about base codes mate. its very doable.
Trial and error
keep dreaming 🙂
@restive pumice hey, do you need any assistance? I'm unable to talk right now, but I can assist via texts
You can't talk in a conversation?
There are no cheats that allow anyone to bypass door codes. There are brute force trial and error methods, but given the cooldown period of code locks when you enter incorrectly too many times, as well as the damage taken when entering an incorrect code, these don't really work
Currently no, but if you feel more comfortable with DMs that is okay too :)
!ticket
Hey, @zealous frost
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
I have to talk to someone because I'm not good at English and write down I'm doing Google Translate and it takes me a lot of time
Hey, @zealous frost
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
What language do you speak?
I am good at speaking in English but not good at writing in English
I can join to listen but I cannot talk - is that okay?
👍
!ticket
Hey, @velvet sedge
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
oh alright
Hey, @restive pumice
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
how do i do a ticket
!ticket
Hey, @remote lark
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
I guess I know more then you about this specific subject then, cause there is multiple ways to get the data 🙂 Not going into a discussion.
As you wish 😄
why cant i connect discord
it is connected as you are verified
!appeal
Hey, @pine copper
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
wtf connetcion attempt filied
but ingame it tells me i am not
wtf connetcion attempt filied
US servers are booting - it's daily restart time
Any chance to get body bags restored lol ? didnt have a base up yet and was storing my loot in fishing village, have screenshot of the body bags
didnt know they would despawn smh
admins dont interfere with the game in this way
/auth if you still have problems try this
Hey, @midnight sonnet
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
my whole team got banned and want to know why
the reason is in the disconnect message
ok so if i get banned for something u didnt do and want to know why
We don't provide proof or information about bans unfortunately. You're welcome to appeal if you think your ban was a mistake.
well it is a mistake because none of us knew we were playing with a cheater
but you did play with a cheater?
i dont know
i just joined his call and we are a clan mass recruiting members, no one knew he was cheating
the message i get when i try to log says that im banned for playing with a cheater
then it doesnt matter if you knew, if you were playing wiith one
i dont even know if anyone was cheating
is it permanent?
luckly no
Yeah that's the con of mass recruiting, there's a risk you accidentally recruit a cheater. Even though you guys had no idea your teammate was cheating you were still benefetting from it hence the ban.
^^
so annoying
yeah thats wack
but if he wasnt cheating
well it is what it is .. guess ill wait 7 days
you are welcome to appeal
i cant
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Well best thing to do now is create a ban appeal if you haven't already and if it turns out that the player banned for Hacking should be unbanned you will be unbanned aswell 🙂
not quite sure what to do i have appealed and havent recieved a response yet as a teamate i was playing with got banned by anticheat
Now just wait for them to review your appeal
!ticket
Hey, @vapid zephyr
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@peak dune ^^^
ok ty
Thanks for making us aware of the issue :)
i made it 2 days ago
It takes around 3 business days, so if you made it Friday night, you are looking at it being done by maybe Tuesday night
Or Wednesday
This is just an average not a guarantee ^^
No point man, please move to #general
!appeal
Hey, @plucky musk
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Is the ticketing system down? Tried reporting a cheater twice and keep getting the "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown." when I didn't do anything
Sometimes it bugs like that, wait a few minutes without trying to make a new one and try again please
why is the VIP I bought 2 days ago not working?
please go to #payment-support and we can resolve this for you
Thx, realized I was logging onto Rustafied... not Rustoria lol. Thx anyways
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
please appeal at the top link if you believe your ban was unjust
HELP PLS
I AM IN A INTERNET BAR. I DONT KNOW WHAT HAPPEN, I DIDNT CHEAT. JUST ON A BAR, AND i appealed but said i didnt get banned. but said i am hack .when join sever
76561198316646967
It can take time for the ban to sync with our servers
can you wait a bit and try to appeal in 5-10 mins longer?
Could be
You should be good to join in 5 minutes
ok thanks
Come to discord - Marc @toxic shard
?steamid
Hey, @pliant sinew
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
@toxic shard what swifty do?
76561199454584361
any idea why I made you come to discord ?
that's actually not the reason of the ban, report or not doesn't really matter
Yeah it was..
he was just shit talking
Literally what I said..
what did he do? everyone in the chat was shit talking
The dude made a report and it was the comment I made
who are you ? why are you here ?
swifties team mate why are you banning him over shti talk?
Well you are not banned as far as I know therefore this discussion doesn't concern you
I'm confused why I'm banned and not given like a 1 hour ban lol
this is a public chat if you want a private chat with him go to dms or drag him in a voice call
This is a first time offense of something like that and people have said worse and get 10min bans or 1 hour bans
it's your rasist behavior added to you impunity behavior and overall toxicity which got you banned
I wasnt racist?
How is stating someones race racist? I've seen people say the hard r in chat and not be banned? or in voice?
we are speaking about what you said not the other, it's your case here
#freeswifty
#FREESWIFTY
we get the good people to protest for you
smart move
ok so basically i joined rustoria small it says i am banned for hacking i checked appeals it says i am not banned wtf?
I'm here just wanting to get unbanned for a simple mistake that was took as racism. I understand I was being toxic in chat but so was everyone else? I just kind of don't like being the odd one out
well let's beclear, avoid this kind of comment, yes you will be banned if it happend again
marc i understand your concern here and although he is toxic hes not racist
Alright I won't message that comment again
ok so basically i joined rustoria small it says i am banned for hacking i checked appeals it says i am not banned wtf? 😄 😄 😄 i joined rustoria 3 months later i didnt played 3 months on rustoria
Answered you in #general :)
@toxic shard So am I banned perma? or I get to get back on later?
Also I apologize for the people coming in under my defense
give it a few minutes the ban is lifted
alright thank you
yeah that's usualy a bad idea which cases makes worses
free swifty till its backwards
I don't know why they came in
im gonna come
good point but, freedom of speech and peaceful protesting is allowed so 🤷♀️
#FREESWIFTYTILLITSBACKWARDS
You are in a private community and in a private space 🙂
fair enough, you make a good point that buddy is toxic so it makes sense u gave him a little bit of a scared straight moment yk
can someone please tell me why ive been banned for hacking on your server
!appeal
Hey, @spice bridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
admin available?
for ?
tricky one
made a bunch of stashes in my compound in amongst metal baricades, comps guns, GP boom etc....
wake up this morning, only the GP and boom is missing...
someone with ESP found it but I wouldn't know if there was a way of reporting?
!ticket
Hey, @undone flax
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Are you sure it wasnt one of your teammates?
Not sure why a cheater would only take out the GP or boom, but sure. Make a ticket and we'll see what we can do
me neither but it happened
I did it
lol
Hey, @brittle crypt
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
I put it in amongst an aids amount of metal barricades in a dual layer of compound
would an admin please be able to look at my ticket
that just show that you have something to hide 🙂
how can i report the name he has a spoofer so it just keeps changing his name
Steam ID OR if you hit him OR he hit you, combatlog ID
Hello, an admin will get to it as soon as they are available. Thank you for the report
!ticket
Hey, @flat nest
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @flat nest
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hey, my friend is tryig to link his steam account to rustoria and it wont allow him. He joins and it registers, but not on rustoria.link
is an admin even going to go check if he is a cheater cos alot of people already reported him man and nothings being done about it
Tickets are always followed up on as soon as humanly possible
Depends. Usually for a first offense, 7 days
Doesn't hurt if you're ever having an issue with a ban to stop by http://bans.rustoria.co to submit an appeal
alright
AI is the main source of crash of the server, as soon as it happend we tend to disable them
как кинуть жалобу вместе с видео?
the lag on US 3x NO BPs is incredibly bad. i'm not buying another membership or donating with this.
you guys need to fix your servers
We are aware of the lag, thank you for the report
can i message an admin rq, my ticket got declined but i just got a clip of the kid attempting to shoot me through a wall
weird af
Yeah it happends
Admin I got falsely banned
For cheating and I didn’t do anything
Need proof that I was cheating
Hey, @jovial belfry
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199076940059
Checking
Not always no
most offences are 7 days
I played with someone who had 2 hrs on the game
He’s and irl that came from console rust
Try reconnecting in 5 minutes, should be all good as you got linked up to something mistakenly
Nah I think y’all just don’t like me
What happens to the base inside the server, the admin deletes it!
We do not
Stop trolling. You should be good to connect again
Can I get free vip?
You can purchase VIP on our website if you like
but we don't give it out for free other than the occasional giveaway
Can i buy it and use it for next wibe?
P
Generally the packages are for 30days from the time of purchase there are some 7 day VIPS on some servers so double check the length before purchasing
Reported a cheater on rustoria us main
@mental tapir something happen to tthe name
lOOkS FiNE tO Me
Hey, @devout fog
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
US Hardcore just went down
hello
hello
I bought a supply drop for the 5x eu instead of us
i figured you already know just wanted to let you all know
can i get some help?
#payment-support 🙂 Please make a ticket there
I can't get into payment support it won't open through discord
make a ticket here please is a channel below this
i need perms
Click the green button
whos responsible for my ban
who banned smoking that za and denied my appeal
i need to speak with you
nah
Nah?
i wasnt asking a chat mod btw
admins will tell you the same thing
if they told me the same thing then something would be very very rigged in the administrative system
How do you figure
bc if someone who is slightly known and trusted in the rust community has their entire team is fully convinced im cheating and cries to admins all wipe then admin feels pushed to ban me off no proof just all crying rejects
literally have mutiple yt vids up showing clips from every wipe
most retarded shit ever
i literally just need to speak to the admin that banned me
I'm affraid I can only confirm what was told to you
Thank you 
yo 3x is broken
how much time it takes for server to restart
anyone complain ab the 5x lagging every couple mins ? If not I’m big complaining bc that shit is ass
is this consider bug abuse?
https://rustoria.co/tickets/610796 - Can someone please address this as soon as possible?
Dude's been blatantly cheating in our area now for the last 30 minutes. Absolutely killing our ability to play.
This little bitch entered coded and got us banned I guess
restart long
/ticket
Hey, @opal ocean
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
<@&274971100184576010> Severe lag on 3x
severe lag on trio us 5x
are u guys getting ddosd or something?
We're getting hammered on US Main as well.
Bad server lag on solo duo trio 5x can someone fix
<@&274971100184576010>
server lag on trio 5x
super fucking heruendous lag
get off ass and fix this
this shit is unbarable fix this shit
every server has been shit for the past 2 weeks, someone forgot to pay their bills lmao
like extra fucking rubber banding 10 mins in the past type shit
2500 ping fix this shit
5 k ping here
<@&274971100184576010>
@vapid zephyr
3000 ping fix it
Yall gonna fix this lag on main or just let ppl bitch in chat for 10 min
not enough ppl have renewed vip for them to fix lag u guys
fix lag
?
eh I’m just switching servers, I’d what it is nd they’re not fixing it obv so what’s next best 5x besides any of rustorias? Any1 kno?
5x sole duo trio lag bad
bro pls get a higher up to put a report in about every server lagging
or even you put one in just someone that actually works for them needs to do sum @vapid zephyr
bro
the 5x is broken
Have any idea for a fix?
lmfao
be more rich
maybe stop using the game servers for downloading porn
def playing on dif server next wipe
dont be mean to hokae hes a chill mod
bro thought he did sum by saying that, too funny
Your only answer was be more rich…
hokae can u restart server
true bc I have no fucking clue how to fix it, but shouldn’t you guys? it’s your job is it not
No?
bro andysoiam is less laggy
hes just a chat mod lmao
rtg is dying
not yours chat mod I mean rustorias as a whole
It’s being worked on :D
thanks hokae
only thing being worked on is their vip advertising bro
ye sure prec the help bro
If I could help I would
I don’t personally know anything about the network and I’m at work
Just trying to help, Hope everyone has a great day outside of the lag :(
fix the server
how do we report a cheater?
!ticket
Hey, @sullen slate
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
how long is the ticket time generally? trying to rid of a possible cheater
oh darn i hope a little quicker i mean i get it but one can hope this guy is just being a grubby cheat
It’s just an estimate ;D
looks like ill just go play another server till my ticket is answered because i seem to be a target at this point
Someone will get to it asap
any admins on 5x eu no bps?
for what
What’s up?
can u check my ticket plz
An admin will asap
before they log off 😄
i bought the 5x supply drop in 5x no bps trio
but it doesnt shoe up in the commands?\
relog your game
/ticket
Hey, @fading cargo
To report a rulebreaker or issue on Rustoria, please use:
- The ticket website. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
how can i make a ticket
Hey, you can either make a ticket here - https://rustoria.co/tickets/report, or use the /ticket add (info) command in-game
i need that looked at as soon as someone can i just made one it says my ticke is ticket 1
i have clips i can send to a admin if needed
they can be included in the ticket
When will be wipe on the EU main?
Hey. Did you guys fix the lag on rustoria EU 2x??
https://steamcommunity.com/profiles/76561198319638497/ VPN Ban, help pls
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
https://steamcommunity.com/profiles/76561199055463075 VPN Ban, help pls
<@&274971100184576010> waiting for support
You can play now
Thanks
hi i am waiting for support
<@&274971100184576010> hi
on voice channel waiting
Not available for vc right now but what do you need help with
ı am banned and ı dont even know why ı am got banned
ı am not playing on rustoria for months
!steamid
Hey, @uneven fjord
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198327149188
ı tryed to connect from my friends account
ıt got banned instantly too
You should be good to connect now
my friends account ?
No , the steamid you gave me
ıf ı send you can you open his ban too
Ill take a look if you send it
76561198263530848
Should be all good now
thank you very much why this happened
Looks like it was linked to something old
Can someone help me i cant play on the rustoria servers because of the vpn warning even though there is none
Are you sure you are connecting to Rustoria servers?
Yes of course
What does it say?
Dear administrator, I am in trouble((((
VPN ban, I am unable to open the appeal website
76561199032050765
when will be wipe on rustoria monday ?
@blazing terrace Hey! Was just about to drag you, did you need help?
you can find wipetimes in #oldserverinfo
how do you know if your unbanned after your apeal?
Best is to link your discord at https://rustoria.link/ so you'll get a DM once your appeal has been reviewed. They'll leave a message saying if your ban is temporairly, if your appeal gets accepted with no further message you should be unbanned.
Link your accounts to get special rewards in-game.
Orr it's denied 😛
ight thank you ❤️
No worries 
Checking
Fixed
thx
@west ospreyVPN ban 76561199032050765 help ((((
checking both
thank you 1
fixed
fixed
tank you!!!
Thank you brother ))))
No problem sister
Yo any admins about
Whats up?
My bud just got banned for nothin server banned him for “hacking” even tho he only just got in never even played this server plus haven’t even played the game in over a month
!appeal
Hey, @lunar cave
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Good morning/afternoon, I just bought vip for the wrong account, is it possible I can have it switched? Thanks
Make a ticket in #payment-support
Thanks
Doesn’t use vpn or anything like it no 3rd party shit either
And ticket don’t help as it says he ain’t banned but yet he gets van kicked for “hacking”
try making an appeal for a mute and just write what you would write if it were a ban ticket
He has says he’s fine should be good trys to load up gets kicked and banned for hacking
damn can toria small get up yet??
It’s a daily restart… takes time
why is eu 2x main only 1x?

