#support

1 messages · Page 199 of 1

ivory blade
#

me and my entire team is just 100% hes closeting and yall keep closing the tickets we make

vocal dune
#

bro i just wanna get pc checked or something so i can play my server

noble terrace
#

1-3 days is just the average. It could be sooner, just depends on the situation and admin availability ThumbsUporia

vocal dune
#

couldn't an admin just get in a call with me

noble terrace
ivory blade
vocal dune
#

@noble terrace how do i make a ticket

spare widget
marble mantleBOT
#

Hey, @vocal dune

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

noble terrace
vocal dune
#

someone pls check my appeal

noble terrace
kind ember
#

yo can i get some help on the us 10 x please

thin plover
kind ember
#

2 dudes hard cheating on 10x us server

heady stratus
#

is there any admins on 10x

#

3 man blatantly cheating

noble terrace
marble mantleBOT
#

Hey, @kind ember

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fresh pilot
#

Please help me guys my team is getting raided soon

ancient dune
#

what

#

?

potent sparrow
#

!appeal

marble mantleBOT
#

Hey, @potent sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

main skiff
#

How do I make a ticket ?

thorny dune
near halo
#

i have question for an admin

main skiff
#

Just bought this kit for this server and it still say I don’t have permission to use it

near halo
#

i used an exploit, *shooting thru invisible rock at sewer branch to kill a cheater. is that bad what i did?

#

can provide clip. u can see cheater tracking me thru rock even trying to shoot me through rock. on SEA MAIN just then @thorny dune

main skiff
#

Tried to use /skin and won’t let me and it came with the kit

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Ticket #7788fc

ADMIN PLEASE CHECK THIS TICKET ASAP

#

rustoria sea main cheating. just killed him and included video of proof he is 100000% esp'ing. u wont see better proof than this

thorny dune
#

Thank you for submitting a ticket, we will review it as soon as possible and you will get a response in-game

near halo
#

legend, tysm

orchid anchor
#

Is the restart time of rustoria official servers going to change soon? It's always fucking 20 minutes.

#

Used to be way less but since the force wipe it's longer.

thorny dune
orchid anchor
#

Sorry lagg was on my end. I timed out and now everything is fine.

signal basin
#

yo cheater on us 3x

thorny dune
thorny dune
signal basin
#

made the ticket please check it he just went deep on us now

silent trout
#

i need help with a mute

lyric basalt
silent trout
#

yuh huh

#

@lyric basalt

lyric basalt
dapper steeple
#

!report

marble mantleBOT
#

Hey, @dapper steeple

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silent trout
lyric basalt
near halo
#

SEA MAIN DOWN

#

PLEASE DONT ROLL BACK I JUST MADE A MASSIVE PLAY MANNNNNN

toxic shard
#

Checking

near halo
#

will it roll backl?

toxic shard
#

it's rebooting

#

if everything goes well : 1 min rollback

near halo
#

no wayyyy

#

were gonna be in the middle of the fight. thats cooked

harsh mesa
#

wtf main

#

down

silent trout
near halo
#

waiting for support nitojackson

subtle cape
silent trout
subtle cape
#

Dont know whats happened really, but if you believe there was some sorft of abuse then for sure make an appeal so we can investigate this.

near halo
#

@blissful herald come to discord bud.

marble mantleBOT
silent trout
raven mist
#

Looks like you were muted for spamming

#

not saying u're bad

silent trout
#

can u see the logs?

raven mist
#

yes?

silent trout
#

yeah well ofc i don't know why i was muted, i can only assume why, if u can see the logs u can see other people spamming "ban all chinese" or something like that

#

i don't remember how many times i said "u r bad" but i think it was around 5-6 times, didn't think it was hard spamming

raven mist
#

9 times

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in one minute

#

So yes, that counts as spamming

silent trout
#

fair

elfin trout
#

Hi I dont want to bother you ik you surely have a lot of work but I wanted to ask if there would be any chance you could skip me in queue on Rustoria Eu medium. I was to doctors and when I got home my pc turned off so I am out of queue. Thank you for your time even by reading this

minor valve
#

hey im following some socials and i was told that i get free rewards

raven mist
raven mist
elfin trout
umbral agate
#

f7 report doesnt work for me

toxic shard
marble mantleBOT
#

Hey, @umbral agate

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

elfin trout
#

for how long can i go afk before i get kicked?

twin berry
livid plover
#

Arcade machine is crashing rust
every time i go close to it my game just crash

livid moat
#

<@&274971100184576010>

raven mist
livid moat
#

I got banned from my team, but for what? Everything is clean with you, but our player got BANNED on Steam, we didn't even know about it. We can go check the computer data.

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How can I find out how much we got banned for playing with a cheater, we met him yesterday. And they didn't even know about it

#

м

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Bro, I'm begging you. We are honest players! We swear to you.

#

We can pass the test! We really didn't know he was a cheater

celest pond
blissful herald
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

celest pond
#

Im from Russia

blissful herald
#

ok

celest pond
#

Can i buy VIP ?

mystic talon
#

where is the cheater report ?

#

this one is so obvious with the account only you can isnta ban him

ocean thistle
marble mantleBOT
#

Hey, @mystic talon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

last oak
#

need some help here

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

plain bobcat
#

Is there somewhere we can check to see if someone got banned?

vapid zephyr
#

when you try to login

plain bobcat
#

Not for myself, just noticed groups of people missing in a server

vapid zephyr
#

you will get a kicked and get a disconnect message

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no sorry :/

mystic talon
#

yo i dont wanna be that guy, but this person has more hours in rust than his account is old and he is still playin

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mystic talon
#

i did

vapid zephyr
#

then someone will look into it asap

mystic talon
#

1 hour ago, ik you guys are busy but that shouldnt be up for a debate

vapid zephyr
#

debate what?

mystic talon
#

if that person should be banned or not, one look at that profile and i wouldnt even check him ingame

spare widget
#

Tickets are always investigated as quickly as possible - unfortunately we can't always be everywhere at once and there are a lot of players across all the servers that feel like they have an urgent issue

scarlet trail
#

!appeal

marble mantleBOT
#

Hey, @scarlet trail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spare widget
mystic talon
#

is the fact that the account is not even one year old and has 13k hours in rust not enough ?

spare widget
#

Not every sketchy profile is a cheater. Cheaters come in every form. But the admins have a ridiculous amount of experience and have seen basically everything in Rust. But I totally get when something is frustrating and you feel like it's just instantaneous

mystic talon
#

a year has 9k hours

spare widget
#

But if that's grounds to instantly ban someone for you, would reconsider. Glad you put in a ticket though and same as all other tickets, it will be reviewed asap. Appreciate your patience until you receive a response and it always is a good idea to refrain from calling anything out in chat or voice. Doesn't hurt to utilize F7 to report to EAC as well.

mystic talon
#

I did, but sorry if I see accounts like that with no other games and level 0 it triggers me

scarlet trail
#

This is the second time I have been banned from joining the server. I want to know why they are banning me. I play on geforce now, I don't even know if there's a way to hack it. Please stop banning me, I'm not hacking

rotund edge
#

!ticket

marble mantleBOT
#

Hey, @rotund edge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plain bobcat
#

This peeks my curiosity as to what length a rule can be stretched by the admins? Could boosting hours to falsely represent oneself into a clan be abusing glitches/bugs to gain an unfair advantage? (I am neither for or against Captain Darth's ticket)

Just curious how that would sway from an Admin's perspective

spare widget
#

GeForce Now acts as a VPN in a way so if you have a problem, like you are now, it just needs to be resolved by us manually

scarlet trail
#

thx bro

spare widget
spare widget
#

But yeah, some accounts are silly and they go nutty with it but imo that's a Steam issue or if it matters to a clan, their issue. We just concern ourselves with if an individual is cheating or if they're in good standing to play on our servers based on our rules.

scarlet trail
#

I understand friend, thank you very much

plain bobcat
spare widget
toxic shard
#

boosted hours should be easy to detect by the team, it's also really easy to detect for us

#

I would rather have an account with boosted hours than someone buying an account with legit hours that are not his

tough minnow
#

!ticket

marble mantleBOT
#

Hey, @tough minnow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough minnow
#

!appeal

marble mantleBOT
#

Hey, @tough minnow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fresh pilot
#

guys please this is so annoying and not fair like fix this shit

raven mist
#

Would need some more context, about what you are talking?

fresh pilot
#

i got banned dmmed adims privatley and appealed and they said it will be done this morning and its 3pm

raven mist
#

What admin told you this?

surreal yoke
#

can someone unban me from rustoria pls my friend got me banned

marble mantleBOT
#

Hey, @surreal yoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal yoke
#

its denied but i want to play on these servrs

severe hound
#

i need help with a bug on rustoria main

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

severe hound
#

i keep getting dissconected for hacking even tho i cant even wake up and i havent been on the server in 2 months

#

!appeal

marble mantleBOT
#

Hey, @severe hound

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

junior sphinx
#

/report

marble mantleBOT
#

Hey, @junior sphinx

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lavish mist
#

/report

marble mantleBOT
#

Hey, @lavish mist

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

severe carbon
vapid zephyr
#

!network @fair marten

marble mantleBOT
#

Hey, @fair marten

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

wraith tiger
#

i forgot my steam id

#

can yall help

vapid zephyr
formal star
#

would you rather win the lottery or eat 1000 grapes

agile gust
#

Yo, they put me an external tc outside of my base. We destroyed it and it should be decaying because it has no tc but It has been full hp for 4 hours.

#

Rustoria Eu Small

neat pumice
#

Will start decaying once the resources it took have been exhausted

#

This is a vanilla feature, and we can't do anything about it I'm afraid! 😦

agile gust
#

srry for the disturbing

zealous sundial
#

/ticket

marble mantleBOT
#

Hey, @zealous sundial

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

unkempt canyon
#

!appeal

marble mantleBOT
#

Hey, @unkempt canyon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unkempt canyon
#

Hello admins, does not show why I was banned and for how long?

ocean thistle
unkempt canyon
#

Unfortunately, on occasion, only what is required to enter this discord is written, so I don’t understand
I can send a screenshot

ocean thistle
neat pumice
hidden thunder
#

Is this top of the line hardware?

brazen venture
#

rustoria medium worst performance. rustoria overall bad performance

limber kernel
#

server is down agene

timber bridge
#

We are aware.

ocean thistle
raven mist
#

Not an hardware issue, networking issue

brittle zodiac
#

i think im perm muted on rustoria US main

neat pumice
brittle zodiac
#

for what

#

u guys must not like me typing about the chinese

fair rover
#

bruh i just lost my mini because us small went down

#

cmon man

lyric basalt
#

!appealru @unkempt canyon

marble mantleBOT
#

Привет, @unkempt canyon

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

fair rover
#

bro these servers always go down at the absolute worst times it ruins my wipes

lyric basalt
#

ahh thx

vapid zephyr
slim grove
#

shiit my b

harsh tusk
#

/auth

marble mantleBOT
#

Hey, @harsh tusk

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

tribal veldt
#

is there an admin i can message

toxic shard
#

about ?

toxic shard
marble mantleBOT
#

Hey, @tribal veldt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

real oriole
#

WERE GITTING DISCONNECTED FOR NO REASON WE CANT JOIN BACK

wispy loom
#

EU Main is booting back up

real oriole
#

VANILLA EU MAIN

ocean thistle
real oriole
#

o ok

orchid anchor
#

Do people get banned by allying with a cheater clan?

ocean thistle
orchid anchor
#

Okay : )

toxic shard
#

"it depend" up to the admin

orchid anchor
brittle zodiac
#

WHY AM I PERM MUTED

#

go ahead type @neat pumice

neat pumice
brittle zodiac
#

probably nbecuase half the server does the same without any sort of punishment

neat pumice
brittle zodiac
#

maybe if i cough up a couple weeks of vip my mute'll change

shrewd stratus
#

yo, I just got automutted for some random sentance

brittle zodiac
#

usually how rustoria does business anyways

shrewd stratus
#

/ticket

marble mantleBOT
#

Hey, @shrewd stratus

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

shrewd stratus
#

!appeal

marble mantleBOT
#

Hey, @shrewd stratus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

neat pumice
#

But you can appeal your mute if you believe it's incorrect

marble mantleBOT
#

Hey, @brittle zodiac

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shrewd stratus
#

yeah I made an appeal

#

the auto mute is very odd, trying to communicate with a player in another grid and get muted?

frosty birch
#

can i talk withe a admin pls -=

neat pumice
toxic shard
#

you would most certainly get banned too

frosty birch
#

for what ?

toxic shard
#

association with a cheater

frosty birch
#

its a good friend

toxic shard
#

if you have the code you are affiliated

frosty birch
#

i dont have

toxic shard
#

well you got warned

cursive peak
#

can you get banned for talking to other players who are not in your team in a non-safe zone?

toxic shard
#

talking ?

cursive peak
#

yeah me and my buddy were talking to a solo who was not in my team and we got banned for exceeding the group limit

#

we had some random in our clan as well

toxic shard
#

no

frosty birch
#

@toxic shard Sorry that i mark you , can you check eu medium d23 cheaters ?

marble mantleBOT
#

Hey, @frosty birch

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

cursive peak
#

i was banned for exceeding the group limit last night while me and my buddy were talking a solo

toxic shard
#

you don't get banned for that

cursive peak
#

well whatever i was banned for then was not my fault and idk what happened

marble mantleBOT
#

Hey, @cursive peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cursive peak
#

i made an appeal marc i was just comin in to ask that question

#

thank you tho

neon rune
#

can someone drag me i am waiting for support

last girder
#

hello,admins,i got banned on EU Medium server,but all my teammates didnt get banned,my friend told me maybe its a vpn ban or something,can i get a unbanned or something and double check my account please,im in hurry to raid a base,thank you,my steam id is 76561197989073513

plucky bough
last girder
#

ok thank you i did btw

last girder
#

ok but i cant still log in now,thank you tho,i think im gonna wait for a bit

cursive peak
#

AWZ am i gonna have to wait for next wipe to get unbanned on US 5X? not tryina be disrespectful i just wanna play this wipe

marble mantleBOT
cursive peak
#

76561198975434276

west mica
cursive peak
#

Thank you

last girder
#

sorry for bothring again l-l but i cant still login server,may u double check again

#

appreciate it

west mica
west mica
cursive peak
#

i met my teammates on the server i dont have their discord but i can tell you what happened

last girder
#

ok thank you

cursive peak
#

Yes i am free

west mica
stuck crater
#

My LFG post gets auto deleted every time i send it and i get put on a 2 hour cooldown

toxic shard
#

most certainly too long

stuck crater
#

its really short tho...

#

i can send it to you theres 0 reason it should be delted

toxic shard
#

nvm it's because of the "design" you put into

stuck crater
#

it all default text

#

no design...

toxic shard
#

yeah but our bot don't like ascii art

solid iron
#

the only thing we had in it were dashes

stuck crater
#

^

toxic shard
#

that's the issue

last girder
#

hello,it shows me unban in 6D now

tribal veldt
#

is there a way to check when my vip runs out?

#

or do i have to go through my payments to find it

west mica
west mica
last girder
#

ok thank you

glass estuary
#

got kickbanned

#

it said come dc

plucky bough
glass estuary
#

yarakhasanbaba

obtuse chasm
#

I can buy unban for my friend?

toxic shard
obtuse chasm
#

Ok thanks

cursive holly
#

!ticket

marble mantleBOT
#

Hey, @cursive holly

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

regal hawk
#

can I please speak to an admin in vc?

toxic shard
#

about ?

regal hawk
#

quick question but too much to type, network issue

toxic shard
#

well i'm not available for vocals, either ask or wait for someoen to be free

regal hawk
#

I DM'd brother, no big deal if you cannot help

toxic shard
#

We do not skipqueue players

primal frost
#

Where should we repport a noclip, instant mag empty cheater ?

marble mantleBOT
#

Hey, @primal frost

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

regal hawk
frank current
#

Virtualoso eu main cheater, flying

vapid zephyr
marble mantleBOT
#

Hey, @frank current

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

raven mist
frank current
#

thx

fossil igloo
slim robin
#

how do i get credit for some of the stuff on the links page?

#

i subbed and joined the steam group but i didnt get points for it

#

also did the twitter thing

raven mist
slim robin
#

yea

raven mist
#

!auth

marble mantleBOT
#

Hey, @raven mist

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

slim robin
#

i get points for being in the discord

#

yeah, i do that, but im not getting points for 3 things

raven mist
#

Did u do !auth ingame?

#

Or /auth *

frosty socket
#

Just wondering how long is an 'advertising' ban?

slim robin
#

yeah i did that. it fixed 2 of the 3

slim robin
#

im still not getting anything on the youtube one

raven mist
#

So thats most likely why you’re not able to do that one

#

You should still be able to do the loyal kit tho

slim robin
#

you guys able to like manually verify or nah

raven mist
#

Im afraid not

coarse tapir
#

!appeal

marble mantleBOT
#

Hey, @coarse tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raw bone
#

i just get banned for no reason

#

i was connecting the server and i just disconneted

indigo cove
clear crystal
#

Rustoria 3x is experiencing severe lag. l130 ping

clear crystal
#

normally am at 50

thin plover
floral escarp
#

How long does it usually take for a ticket to be answered?

thin plover
#

maybe an hour or two, sometime faster, depend how many there are and all that

floral escarp
#

Would like to add this to my current ticket!

#

Okay, i feel so bad doing this and sorry haha but i really want a answer, <@&274971100184576010> (sorry for tag)

vague warren
#

is there a server issue with toria medium?

zealous kettle
vague warren
#

me and my teamate have been averaging 130 ping for over 2 hours now i normally get 50 while he gets 20

floral escarp
vapid zephyr
#

Could have seen them before :)

#

In a past ticket

#

Just an idea

floral escarp
#

Trippling everyone with full awareness, seems legit

vapid zephyr
#

Yeah, fair point

#

Not sure exactly how whoever looked into it looked Into it

#

But f7 is smart

floral escarp
vapid zephyr
#

Good, hopefully they look into it aswell thé

west mica
floral escarp
#

So made a second one on the same guy so i could provide more information..

floral escarp
west mica
#

Sorry, you made 3 tickets. 2 about the same person 1 about another person.

floral escarp
west mica
#

Yep. Thats fine. Your last remaining ticket will be investigated as soon as possible. Thank you for providing further evidence also.

floral escarp
vague warren
vapid zephyr
#

Nice

vague warren
#

4 hours of nonstop server issues is wicked

vapid zephyr
#

It happens :( sometimes there is nothing we can do

vague warren
#

there actually is

vapid zephyr
#

Best that you made a ticket and got it handeled

vapid zephyr
#

Which is why we ask people to make tickets

vague warren
#

there is deadass no way you said theres nothing u can do 😭

west mica
vague warren
#

its a server wide issuewhich is a part malfunction on your part so there IS something u can do, get better hosting/ just do a simple restart

vapid zephyr
#

Im not familiar with exactly what you are talking about in your case

#

Im saying in general

zealous kettle
vague warren
vapid zephyr
#

Alright man, be like that then, have a great day

vague warren
#

i could deadass have a kid raise the kid he gets a job and buys better hosting

vague warren
#

buy it from my kid

vapid zephyr
vague warren
#

he'll create his own hosting buy the time u guys start looking into it ❤️

west mica
#

Hey Jude, Thanks for making a Network Support ticket. Due to the nature of these issues we have a dedicated team to investigate these issues. Someone from our network support team will get back to you as soon as possible. heartoria

vague warren
#

someone that thinks??? thanks man

limber orbit
#

is there a way to appeal a ban

junior wing
#

there do be

#

!appeal @limber orbit

marble mantleBOT
#

Hey, @limber orbit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

limber orbit
#

good lookin thanks cuh

brazen venture
#

eu medium crashed

dry pier
#

main down

hybrid sage
#

omg 5x trio down on wipe day. Shocker.

heady owl
#

us vanilla 2x crashed

dry pier
hybrid sage
#

Rustoria crashed, they still using aluminum wiring

frosty spruce
#

holy shit another server outage

hybrid sage
#

they perform great when they dont crash

signal furnace
#

rustoria long is out

orchid anchor
#

Massive lagg on EU medium

shut forge
#

Rustoria US Medium down oe smt

regal hawk
#

Medium US is out

orchid anchor
#

it's not lagging anymore

pure basin
#

hey i was wondering if i can talk to sombody about my ban?

noble terrace
marble mantleBOT
#

Hey, @pure basin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
#

Not a hardware issue

orchid anchor
noble terrace
fresh pilot
#

may I speak to an admin about the appeal ?

formal star
#

If I was the question ⁉️ would you be my answer 😛
If I was the music 🎸 would you be the dancer 💃
If I was the student 🥴 would you be the teacher 🤓
If I was the sinner 👹 would you be the preacher 🙏

#

If I was the question, would you be my answer? If I was the music, would you be the dancer?
If I was the student, would you be the teacher? If I was the sinner, would you be the preacher?

fossil igloo
#

You are unbanned @pure basin, give it 5-10min

pure basin
#

i love you

sturdy lintel
#

hey could i get the map file because my rust is sayign world file mismatch when loading on to rustoria us medium

plucky bough
sturdy lintel
#

gotcha, ill let you know

neon rune
#

when is medium coming up again ?

thorny dune
neon rune
clever lichen
#

hello i was falsely banned i need to make a ticket

marble mantleBOT
#

Hey, @clever lichen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tough bane
#

Hello westbrook. Coould you please reach out to me via dm and send me your steamid?

last girder
#

hello,i just got a vpn ban or something,may i get an unban,my all friends are playing like usually right now,my steam id is :76561199153677550

#

thank you so much

#

and i did apply already, it has been a long time;-;

solar bobcat
#

yo

#

are any admins active

thorny dune
solar bobcat
#

berch

thorny dune
last girder
#

ok thank you

solar bobcat
#

can i call u much easier then typing

thorny dune
solar bobcat
elfin burrow
#

How do I get my steam id

blissful herald
marble mantleBOT
hallow vapor
#

Guys. I have a problem. I can't access your servers. Ban for Cheats. In my profile VAC Ban. Can you remove me from the ban lists?

#

CSGO VAC

hybrid sage
#

theres no way it just crashed again while were raiding

#

come on guys, you gotta fix this shit

signal furnace
#

Crashed again

#

Us long

warm scaffold
#

hey is there a way too get whitelisted too be allowed too use vpns?

frigid lynx
#

!ticket

marble mantleBOT
#

Hey, @frigid lynx

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

solar bobcat
#

!ticket

marble mantleBOT
#

Hey, @solar bobcat

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

lyric basalt
fading cargo
#

how do i report

#

we getting rage cheated

solar bobcat
fading cargo
#

ok

solar bobcat
#

its /ticket add and then put the cheaters steam id or name or steam acc link\

rustic iron
#

/ticket 76561198359229028 HitBox. Player is playing like he has cheats. He is always pre firing. I have a video.(Check his combatlog)

marble mantleBOT
#

Hey, @rustic iron

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

elfin burrow
#

Can I report someone for trying to steal accounts in LFG?

#

Admins?

stiff widget
#

You can dm or post here

elfin burrow
#

OK 1 min

#

Don't go all the way through with it

raven mist
#

Gonna delete that form as players might click on it..

#

Can you just provide the discordid of said player posting it?

elfin burrow
#

Yup

#

ruthanderson7721418#3211

north reef
elfin burrow
#

What

north reef
#

is it one of the free skins scams

elfin burrow
#

Steal your whole steam acc

north reef
elfin burrow
#

Lmao

stiff widget
elfin burrow
#

Ty

last mason
#

code raided by a cheater 🙂 fun game 🙂

marble mantleBOT
#

Hey, @elfin burrow

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

elfin burrow
cinder olive
#

can we prebuy vips?

last mason
elfin burrow
last mason
elfin burrow
#

Trial and error

last mason
#

keep dreaming 🙂

ocean thistle
#

@restive pumice hey, do you need any assistance? I'm unable to talk right now, but I can assist via texts

vagrant patrol
#

there is a cheater on eu small btw

#

i made ticket in game

restive pumice
#

You can't talk in a conversation?

neat pumice
# last mason keep dreaming 🙂

There are no cheats that allow anyone to bypass door codes. There are brute force trial and error methods, but given the cooldown period of code locks when you enter incorrectly too many times, as well as the damage taken when entering an incorrect code, these don't really work

ocean thistle
zealous frost
#

!ticket

marble mantleBOT
#

Hey, @zealous frost

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

restive pumice
#

I have to talk to someone because I'm not good at English and write down I'm doing Google Translate and it takes me a lot of time

marble mantleBOT
#

Hey, @zealous frost

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

Please don’t call out rule breakers in public

#

Make a ticket instead :D

restive pumice
#

I am good at speaking in English but not good at writing in English

ocean thistle
restive pumice
#

👍

velvet sedge
#

please can someone ban

ocean thistle
marble mantleBOT
#

Hey, @velvet sedge

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

velvet sedge
#

oh alright

ocean thistle
#

!steamid @restive pumice

marble mantleBOT
remote lark
#

how do i do a ticket

lyric basalt
marble mantleBOT
#

Hey, @remote lark

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

last mason
midnight sonnet
#

why cant i connect discord

vapid zephyr
pine copper
#

!appeal

marble mantleBOT
#

Hey, @pine copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian jasper
#

wtf connetcion attempt filied

midnight sonnet
obsidian jasper
#

wtf connetcion attempt filied

ocean thistle
tender juniper
#

Any chance to get body bags restored lol ? didnt have a base up yet and was storing my loot in fishing village, have screenshot of the body bags

#

didnt know they would despawn smh

vapid zephyr
#

admins dont interfere with the game in this way

lyric basalt
marble mantleBOT
#

Hey, @midnight sonnet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

umbral nimbus
#

my whole team got banned and want to know why

vapid zephyr
#

the reason is in the disconnect message

silent pine
#

ok so if i get banned for something u didnt do and want to know why

noble terrace
umbral nimbus
#

well it is a mistake because none of us knew we were playing with a cheater

vapid zephyr
#

but you did play with a cheater?

umbral nimbus
#

i dont know

hybrid smelt
#

i just joined his call and we are a clan mass recruiting members, no one knew he was cheating

umbral nimbus
#

the message i get when i try to log says that im banned for playing with a cheater

vapid zephyr
#

then it doesnt matter if you knew, if you were playing wiith one

silent pine
#

i dont even know if anyone was cheating

umbral nimbus
#

is it permanent?

vapid zephyr
#

if its your first offence, no

#

normally 7 days

umbral nimbus
#

luckly no

runic marlin
vapid zephyr
#

^^

umbral nimbus
#

so annoying

hybrid smelt
#

yeah thats wack

silent pine
#

but if he wasnt cheating

umbral nimbus
#

well it is what it is .. guess ill wait 7 days

vapid zephyr
#

you are welcome to appeal

silent pine
#

i cant

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic marlin
#

Well best thing to do now is create a ban appeal if you haven't already and if it turns out that the player banned for Hacking should be unbanned you will be unbanned aswell 🙂

tough minnow
#

not quite sure what to do i have appealed and havent recieved a response yet as a teamate i was playing with got banned by anticheat

runic marlin
peak dune
#

i need to talk to a admin about someone doxing

#

i have proof of him doing it

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

@peak dune ^^^

peak dune
#

ok ty

vapid zephyr
#

Thanks for making us aware of the issue :)

tough minnow
vapid zephyr
#

Or Wednesday

#

This is just an average not a guarantee ^^

plucky musk
#

!appeal

marble mantleBOT
#

Hey, @plucky musk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

royal dew
#

Is the ticketing system down? Tried reporting a cheater twice and keep getting the "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown." when I didn't do anything

vapid zephyr
#

Sometimes it bugs like that, wait a few minutes without trying to make a new one and try again please

delicate sphinx
#

why is the VIP I bought 2 days ago not working?

balmy cypress
delicate sphinx
#

Thx, realized I was logging onto Rustafied... not Rustoria lol. Thx anyways

slim elbow
#

It says I got banned for hacking??

#

when I played last wipe for like an hour

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

please appeal at the top link if you believe your ban was unjust

spark summit
#

HELP PLS

#

I AM IN A INTERNET BAR. I DONT KNOW WHAT HAPPEN, I DIDNT CHEAT. JUST ON A BAR, AND i appealed but said i didnt get banned. but said i am hack .when join sever

#

76561198316646967

vapid zephyr
#

It can take time for the ban to sync with our servers

#

can you wait a bit and try to appeal in 5-10 mins longer?

spark summit
#

ok

#

@vapid zephyrSAME AGAIN AND I TRIED MUTE BAN

#

MAYBE ITS VPN BAN?

vapid zephyr
#

Could be

spark summit
#

how could play tonight ? fc i dont have much time

#

fc me

grand moth
spark summit
#

ok thanks

pliant sinew
#

Come to discord - Marc @toxic shard

toxic shard
marble mantleBOT
high torrent
#

@toxic shard what swifty do?

pliant sinew
toxic shard
#

any idea why I made you come to discord ?

pliant sinew
#

Some kid reporting me

#

over a comment i made

toxic shard
pliant sinew
#

Yeah it was..

toxic shard
#

what you said is the reason that made you come here

#

and only that

high torrent
#

he was just shit talking

pliant sinew
#

Literally what I said..

high torrent
#

what did he do? everyone in the chat was shit talking

pliant sinew
#

The dude made a report and it was the comment I made

toxic shard
high torrent
toxic shard
pliant sinew
#

I'm confused why I'm banned and not given like a 1 hour ban lol

high torrent
#

this is a public chat if you want a private chat with him go to dms or drag him in a voice call

pliant sinew
#

This is a first time offense of something like that and people have said worse and get 10min bans or 1 hour bans

toxic shard
#

it's your rasist behavior added to you impunity behavior and overall toxicity which got you banned

pliant sinew
#

I wasnt racist?

#

How is stating someones race racist? I've seen people say the hard r in chat and not be banned? or in voice?

toxic shard
#

we are speaking about what you said not the other, it's your case here

pliant sinew
#

Ok but whats wrong with stating a race?

#

I could of went he is "white and retarded"

unkempt imp
#

#freeswifty

near halo
#

#FREESWIFTY

pliant sinew
#

ok stop because i wanna get unbanned

#

yall finna fuck my chances up

near halo
#

we get the good people to protest for you

toxic shard
warm kayak
#

ok so basically i joined rustoria small it says i am banned for hacking i checked appeals it says i am not banned wtf?

pliant sinew
#

I'm here just wanting to get unbanned for a simple mistake that was took as racism. I understand I was being toxic in chat but so was everyone else? I just kind of don't like being the odd one out

toxic shard
#

well let's beclear, avoid this kind of comment, yes you will be banned if it happend again

unkempt imp
#

marc i understand your concern here and although he is toxic hes not racist

pliant sinew
#

Alright I won't message that comment again

warm kayak
#

ok so basically i joined rustoria small it says i am banned for hacking i checked appeals it says i am not banned wtf? 😄 😄 😄 i joined rustoria 3 months later i didnt played 3 months on rustoria

pliant sinew
#

@toxic shard So am I banned perma? or I get to get back on later?

#

Also I apologize for the people coming in under my defense

toxic shard
#

give it a few minutes the ban is lifted

pliant sinew
#

alright thank you

toxic shard
near halo
pliant sinew
#

I don't know why they came in

near halo
#

im gonna come

toxic shard
#

then the best idea is to not come

#

you are not helping

unkempt imp
near halo
#

#FREESWIFTYTILLITSBACKWARDS

toxic shard
unkempt imp
#

fair enough, you make a good point that buddy is toxic so it makes sense u gave him a little bit of a scared straight moment yk

spice bridge
#

can someone please tell me why ive been banned for hacking on your server

marble mantleBOT
#

Hey, @spice bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

undone flax
#

admin available?

toxic shard
#

for ?

undone flax
#

tricky one

#

made a bunch of stashes in my compound in amongst metal baricades, comps guns, GP boom etc....

#

wake up this morning, only the GP and boom is missing...

#

someone with ESP found it but I wouldn't know if there was a way of reporting?

marble mantleBOT
#

Hey, @undone flax

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

raven mist
#

Are you sure it wasnt one of your teammates?

undone flax
#

oh yes

#

100% not

raven mist
#

Not sure why a cheater would only take out the GP or boom, but sure. Make a ticket and we'll see what we can do

undone flax
#

me neither but it happened

spice bridge
undone flax
#

lol

toxic shard
#

I wouldn't recommend storing loot in stash on any server tbh

#

!ticket

marble mantleBOT
#

Hey, @brittle crypt

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

undone flax
spice bridge
#

would an admin please be able to look at my ticket

toxic shard
brittle crypt
#

how can i report the name he has a spoofer so it just keeps changing his name

blissful herald
brittle crypt
#

ah alright

#

i put the steam id down

spice bridge
#

hello

ocean thistle
# spice bridge ?

Hello, an admin will get to it as soon as they are available. Thank you for the report

flat nest
#

!ticket

marble mantleBOT
#

Hey, @flat nest

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

flat nest
#

!appeal

marble mantleBOT
#

Hey, @flat nest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

nova wedge
#

Hey, my friend is tryig to link his steam account to rustoria and it wont allow him. He joins and it registers, but not on rustoria.link

brittle crypt
#

is an admin even going to go check if he is a cheater cos alot of people already reported him man and nothings being done about it

spare widget
#

Depends. Usually for a first offense, 7 days

coarse comet
#

Hello moderators. =)

#

Why do some servers have bots and others don't?

toxic shard
#

AI is the main source of crash of the server, as soon as it happend we tend to disable them

solemn ridge
#

как кинуть жалобу вместе с видео?

old tree
#

the lag on US 3x NO BPs is incredibly bad. i'm not buying another membership or donating with this.

#

you guys need to fix your servers

ocean thistle
brittle crypt
#

can i message an admin rq, my ticket got declined but i just got a clip of the kid attempting to shoot me through a wall

keen oasis
#

HOW AM I SITTING ON HIM

#

he wont die...

raven mist
#

Visual bug

#

if you relog its most likely gone

keen oasis
#

weird af

raven mist
#

Yeah it happends

jovial belfry
#

Admin I got falsely banned

#

For cheating and I didn’t do anything

#

Need proof that I was cheating

marble mantleBOT
jovial belfry
#

76561199076940059

heady nimbus
#

Hi

#

When someone play with a cheater. Ban will be permanent

raven mist
raven mist
#

most offences are 7 days

jovial belfry
#

I played with someone who had 2 hrs on the game

#

He’s and irl that came from console rust

balmy cypress
jovial belfry
#

Nah I think y’all just don’t like me

heady nimbus
jovial belfry
#

Y’all deleted my base to wow

#

Think I should get free vip now

raven mist
heady nimbus
#

🙂

jovial belfry
#

Can I get free vip?

balmy cypress
#

but we don't give it out for free other than the occasional giveaway

heady nimbus
#

P

minor temple
devout fog
#

Reported a cheater on rustoria us main

near halo
#

@mental tapir something happen to tthe name

plucky bough
#

lOOkS FiNE tO Me

devout fog
#

how do i make a report

#

!report

marble mantleBOT
#

Hey, @devout fog

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

buoyant fog
#

US Hardcore just went down

wary tundra
#

hello

buoyant fog
#

hello

wary tundra
#

I bought a supply drop for the 5x eu instead of us

buoyant fog
#

i figured you already know just wanted to let you all know

wary tundra
#

can i get some help?

stiff widget
wary tundra
#

I can't get into payment support it won't open through discord

stiff widget
wary tundra
ocean thistle
solar bobcat
#

whos responsible for my ban

#

who banned smoking that za and denied my appeal

#

i need to speak with you

vapid zephyr
#

Not something we do here :/

#

If your appeal got denied, the decision is final

solar bobcat
#

nah

vapid zephyr
#

Nah?

solar bobcat
#

i wasnt asking a chat mod btw

vapid zephyr
#

admins will tell you the same thing

solar bobcat
#

if they told me the same thing then something would be very very rigged in the administrative system

vapid zephyr
#

How do you figure

solar bobcat
#

bc if someone who is slightly known and trusted in the rust community has their entire team is fully convinced im cheating and cries to admins all wipe then admin feels pushed to ban me off no proof just all crying rejects

#

literally have mutiple yt vids up showing clips from every wipe

#

most retarded shit ever

#

i literally just need to speak to the admin that banned me

toxic shard
#

I'm affraid I can only confirm what was told to you

clear crystal
#

yo 3x is broken

edgy drift
#

yooooo 3x is broken broken

#

can we get a server restart?

young storm
#

how much time it takes for server to restart

remote barn
#

anyone complain ab the 5x lagging every couple mins ? If not I’m big complaining bc that shit is ass

hollow thicket
#

is this consider bug abuse?

high hound
#

Dude's been blatantly cheating in our area now for the last 30 minutes. Absolutely killing our ability to play.

keen oasis
#

This little bitch entered coded and got us banned I guess

delicate pier
#

restart long

opal ocean
#

/ticket

marble mantleBOT
#

Hey, @opal ocean

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

frosty spruce
#

can yall do sum about the lag on the 3x

#

can even walk 2 feet

clear crystal
#

<@&274971100184576010> Severe lag on 3x

opal ocean
#

severe lag on trio us 5x

clear crystal
#

are u guys getting ddosd or something?

steel kestrel
#

server lag 5x

#

bad server lag

high hound
#

We're getting hammered on US Main as well.

worn vale
#

Bad server lag on solo duo trio 5x can someone fix

steel kestrel
#

<@&274971100184576010>

lost dust
#

server lag on trio 5x

remote barn
opal ocean
#

get off ass and fix this

lost dust
#

this shit is unbarable fix this shit

frosty spruce
#

every server has been shit for the past 2 weeks, someone forgot to pay their bills lmao

remote barn
#

like extra fucking rubber banding 10 mins in the past type shit

lost dust
#

2500 ping fix this shit

remote barn
#

5 k ping here

opal ocean
#

<@&274971100184576010>

frosty spruce
#

@vapid zephyr

steel kestrel
#

3000 ping fix it

blazing fern
#

Yall gonna fix this lag on main or just let ppl bitch in chat for 10 min

snow laurel
#

i got 6 million ping

#

i am entering the 4th dimension

frosty spruce
#

not enough ppl have renewed vip for them to fix lag u guys

steel kestrel
#

fix lag

vapid zephyr
remote barn
#

eh I’m just switching servers, I’d what it is nd they’re not fixing it obv so what’s next best 5x besides any of rustorias? Any1 kno?

steel kestrel
#

5x sole duo trio lag bad

frosty spruce
#

bro pls get a higher up to put a report in about every server lagging

#

or even you put one in just someone that actually works for them needs to do sum @vapid zephyr

pearl pine
#

bro

vapid zephyr
#

It’s being worked on

#

Don’t worry

pearl pine
#

the 5x is broken

remote barn
#

is it thospinningskull

#

been a couple weeks like this

vapid zephyr
worn vale
#

lmfao

remote barn
#

be more rich

vapid zephyr
#

Thanks for the help

snow laurel
#

maybe stop using the game servers for downloading porn

eternal pond
#

def playing on dif server next wipe

frosty spruce
#

dont be mean to hokae hes a chill mod

remote barn
#

bro thought he did sum by saying that, too funny

vapid zephyr
lost dust
#

hokae can u restart server

vapid zephyr
#

It’s being worked on

#

All I can say atm

remote barn
#

true bc I have no fucking clue how to fix it, but shouldn’t you guys? it’s your job is it not

eternal pond
#

bro andysoiam is less laggy

frosty spruce
#

hes just a chat mod lmao

civic ingot
#

rtg is dying

remote barn
#

not yours chat mod I mean rustorias as a whole

vapid zephyr
#

It’s being worked on :D

lost dust
#

thanks hokae

eternal pond
remote barn
#

ye sure prec the help bro

vapid zephyr
#

If I could help I would

#

I don’t personally know anything about the network and I’m at work

#

Just trying to help, Hope everyone has a great day outside of the lag :(

steel kestrel
#

fix the server

sullen slate
#

how do we report a cheater?

vapid zephyr
marble mantleBOT
#

Hey, @sullen slate

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

sullen slate
#

how long is the ticket time generally? trying to rid of a possible cheater

vapid zephyr
#

Normally pretty fast

#

Like a few hours

sullen slate
#

oh darn i hope a little quicker i mean i get it but one can hope this guy is just being a grubby cheat

vapid zephyr
#

It’s just an estimate ;D

sullen slate
#

looks like ill just go play another server till my ticket is answered because i seem to be a target at this point

vapid zephyr
#

Someone will get to it asap

coral mulch
#

any admins on 5x eu no bps?

livid tapir
vapid zephyr
#

What’s up?

coral mulch
vapid zephyr
coral mulch
#

before they log off 😄

vapid zephyr
#

They are almost always on I promise

#

Someone will look at it soon

heady nimbus
#

hi

wraith steeple
#

i bought the 5x supply drop in 5x no bps trio

#

but it doesnt shoe up in the commands?\

vapid oasis
#

reload

#

they go to your inventory when u load in

vapid zephyr
#

relog your game

fading cargo
#

/ticket

marble mantleBOT
#

Hey, @fading cargo

To report a rulebreaker or issue on Rustoria, please use:

  • The ticket website. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

If you are banned, please use !appeal in our Discord.

remote adder
#

how can i make a ticket

plucky bough
remote adder
#

i need that looked at as soon as someone can i just made one it says my ticke is ticket 1

#

i have clips i can send to a admin if needed

vapid zephyr
remote adder
#

ill make a new tickeet and add the streamable then

#

thx

#

ok i sent in the clip

vapid zephyr
#

thanks

#

someone will look at it asap

olive atlas
#

When will be wipe on the EU main?

raven mulch
#

Hey. Did you guys fix the lag on rustoria EU 2x??

near halo
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

peak shell
uneven fjord
#

<@&274971100184576010> waiting for support

peak shell
#

Thanks

uneven fjord
#

<@&274971100184576010> hi

#

on voice channel waiting

raven mist
uneven fjord
#

ı am banned and ı dont even know why ı am got banned

#

ı am not playing on rustoria for months

marble mantleBOT
uneven fjord
#

76561198327149188

#

ı tryed to connect from my friends account

#

ıt got banned instantly too

raven mist
uneven fjord
#

my friends account ?

raven mist
#

No , the steamid you gave me

uneven fjord
#

ıf ı send you can you open his ban too

raven mist
#

Ill take a look if you send it

uneven fjord
#

76561198263530848

raven mist
#

Should be all good now

uneven fjord
#

thank you very much why this happened

raven mist
#

Looks like it was linked to something old

bitter robin
#

Can someone help me i cant play on the rustoria servers because of the vpn warning even though there is none

subtle cape
bitter robin
#

Yes of course

subtle cape
#

What does it say?

unborn crag
#

Dear administrator, I am in trouble((((

#

VPN ban, I am unable to open the appeal website

#

76561199032050765

normal geyser
#

when will be wipe on rustoria monday ?

west osprey
#

@blazing terrace Hey! Was just about to drag you, did you need help?

pure vector
narrow hatch
#

how do you know if your unbanned after your apeal?

runic marlin
#

Orr it's denied 😛

narrow hatch
#

ight thank you ❤️

runic marlin
#

No worries pepeheartoria

cunning sun
#

VPN banned 76561198850965656

#

appeal already

west osprey
west osprey
cunning sun
#

thx

next oar
#

76561198116157228 VPN ban, plz help TT

#

@west osprey

unborn crag
#

@west ospreyVPN ban 76561199032050765 help ((((

west osprey
#

checking both

next oar
#

thank you 1

west osprey
next oar
#

tank you!!!

unborn crag
west osprey
lunar cave
#

Yo any admins about

west osprey
lunar cave
#

My bud just got banned for nothin server banned him for “hacking” even tho he only just got in never even played this server plus haven’t even played the game in over a month

marble mantleBOT
#

Hey, @lunar cave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unkempt flame
#

Good morning/afternoon, I just bought vip for the wrong account, is it possible I can have it switched? Thanks

unkempt flame
#

Thanks

lunar cave
#

Doesn’t use vpn or anything like it no 3rd party shit either

#

And ticket don’t help as it says he ain’t banned but yet he gets van kicked for “hacking”

pure vector
lunar cave
#

He has says he’s fine should be good trys to load up gets kicked and banned for hacking

wraith zephyr
#

damn can toria small get up yet??

vapid zephyr
#

It’s a daily restart… takes time

keen violet
#

why is eu 2x main only 1x?