support

[rapid ginkgo]

管理员

[low citrus]

nah its a screenshot

[rapid ginkgo]

administrator

[vapid zephyr]

What’s up?

[vapid zephyr]

Hmm, why can’t you make an imgur?

[low citrus]

idk it says my country does not allow

[rapid ginkgo]

@vapid zephyr I use VPN in US LONG server was mistakenly kicked can you help me？

[vapid zephyr]

!appeal please

[marble mantle]

Hey, @rapid ginkgo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vapid zephyr]

I’m not sure of any others off the top of my head :/

If imgur doesn’t work

[low citrus]

me and my teamate lost tommy and sar...

[rapid ginkgo]

@vapid zephyr I've been playing for the last two hours. All my teammates are in the game. I can't abandon them

[vapid zephyr]

Unfortunately regardless of if they were cheating or not, admins don’t interfere with the map (or return loot)

[vapid zephyr]

Which is why I asked you to make an appeal :)

[low citrus]

i would want him banned bcs ik where he lives, hes being a hassle i dont mind loot

[vapid zephyr]

Then just leave as much info as possible in a ticket, even without a screenshot we should still be able to figure out who it is

[low citrus]

wait what if i use discord to send link???

[vapid zephyr]

Could work, I’m not 100% how it comes up in the ticket since I’m not an admin

Better to try it then not I guess

[low citrus]

https://cdn.discordapp.com/attachments/1025801880678441010/1098585144752873522/image.png

this works?

[lyric basalt]

Yes

[obsidian jasper]

please check my mute appeal @here

[ocean thistle]

An admin will review your mute appeal as soon as they can. The average response time is 1-3 business days. I recommend linking your account so you’ll be notified via DMs about any status updates https://rustoria.co/link

[vital moon]

Wtf is this

I ask for my vip to be transfered from eu long to eu medium, cus accidenly bought wrong one

And admins just close my ticket and dont let me make new nice wtf is this

[ocean thistle]

You can view the transcript of the ticket in your DMs

[near halo]

big man warlord needs to be freed from these shackles on him

#falsebanned

[noble trail]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rapid ginkgo]

@vapid zephyr I've filed an appeal on the website Can you do this quickly

[vapid zephyr]

I’m not an admin so I can’t personally look into it :( someone will look at it as soon as they are able too :)

[rapid ginkgo]

@vapid zephyr Can you tell the administrator for me

[vapid zephyr]

Like I said, someone will look into It as soon as they are able

[rapid ginkgo]

Well, thank you

[vapid zephyr]

Have a good day :)

[near halo]

daddys been DENIED !!!

[vapid zephyr]

You were?

[noble trail]

may i ask what's the reason of your ban?

[random prawn]

My friend was hacking because of vpn, her id is 76561198818549990

[unborn crag]

I need help,VPN Ban 76561198434870187，Due to regional reasons, I am unable to open the appeal website

[noble terrace]

!appeal

[marble mantle]

Hey, @random prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

You can use the VPN to access the appeals website

[unborn crag]

I am unable to use VPN, I need manual assistance

[random prawn]

It's about to be wiped down and we're in a hurry

@noble terrace

[foggy badger]

You would have better chances accessing the appeal website with a vpn

[noble terrace]

Please submit an appeal as I said above

[random prawn]

not me he doesn't use ds

[near halo]

hi can someone take a look at my appeal?

[unborn crag]

I'm just VPN ban I need your help

[foggy badger]

Appeals are looked at asap

But they do take 1-3 business days

[foggy badger]

!appeal

[marble mantle]

Hey, @unborn crag

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[white saddle]

Hello, im connecting to rustoria.co EU long And im get banned for cheating? Admin please Check this sh*t. My Nick name DendiBoss

[unborn crag]

@foggy badgerDue to network restrictions, I am unable to open the appeal website and I need manual assistance

[lyric basalt]

!appeal

[marble mantle]

Hey, @white saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[foggy badger]

You will have to wait out your appeal

A admin will get to it asap

[near halo]

5 days passed

[woeful night]

hi

[foggy badger]

You will have to vpn then

[foggy badger]

Steam I’d?

[woeful night]

"I'm being handled by VPN, I can't enter the game, please verify!"!

[white saddle]

Ty

[near halo]

https://steamcommunity.com/id/111232988562441/

[woeful night]

https://steamcommunity.com/profiles/76561199040721643

[surreal yoke]

how can i get unbanned i was on a vacation and my friend logged on to my account and started to use cheat and stuff on it pls anyone

[woeful night]

@foggy badgerPlease, hurry up, the service period is restarting

[random prawn]

I'm on the ticket, please review it@noble terrace

Immediately wiped, very anxious

[cedar coyote]

@foggy badger Please could you lift my Chinese friend's vpn ban? he plays here often but has been vpn banned again, steam id 76561198401300977

[foggy badger]

You will have to have him appeal

[cedar coyote]

It wipes

[foggy badger]

He will still have to appeal

[cedar coyote]

It keeps happening, how does he stop it? He's already appealed one and now it has happened again - only asking for him as his English isn't great

[foggy badger]

You can make a appeal but if that’s the case unfortunately there is a low chance of you getting unbanned

[noble terrace]

!appeal

[marble mantle]

Hey, @surreal yoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[foggy badger]

Well the best way not to be vpn banned is to choose a more private vpn which is difficult to come across as well as not use a vpn at all if it is a option

But as regional restrictions are a issue I imagine that is not a option

[white saddle]

For faster solve my problem here is link to my steam https://steamcommunity.com/profiles/76561198093421533/

[foggy badger]

You will have to wait out the appeal

Someone should get to it soon

[foggy badger]

Admin has been made aware it will be reviewed later today

[near halo]

thx

[dusky path]

Will be more slots on EU medium or it's max?

[foggy badger]

!slots

[marble mantle]

Hey, @dusky path

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[foggy badger]

Sorry if I missed you

Please make a appeal

[foggy badger]

!appeal

[marble mantle]

Hey, @woeful night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[molten silo]

why is US Medium down? i want to get bps

[white saddle]

!appeal

[marble mantle]

Hey, @white saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic shard]

daily reboot

[molten silo]

@toxic shard nice name, same as mine

[vital moon]

Dude transfer my vip

Like actually wtf u doing rustoria

I spend around 100 dollars on ur vips, and when I accidentally buy the wrong one

U cant fucking transfer it onto another server

[noble terrace]

If you use VIP on one server, you cannot transfer it elsewhere, no.

[vital moon]

When it happen to me rustafied insta do it idk what ur guys problem

Dude i used it for 1 time, like 3hrs of playtime

Its not like u losing money

[woeful night]

Why is it often like this? I am still a VIP during this service period

[vital moon]

Transfer it from eu long to med rn, i have to play in 40 mins

[noble terrace]

I don't have the ability to do that, and it sounds like you already submitted a ticket about this and got an answer anyway.

[vital moon]

Yes u do

[raven mist]

Thats an EAC cooldown, not much we can do about that

[vital moon]

U have the ability to refund in credits and then i can buy for eu med

Like I accidentally bought it for wrong server

[noble terrace]

I personally do not

[vital moon]

U can see i only play like 3hrs

[raven mist]

U used it, so no. We cannot transfer it and we are not making exceptions

[vital moon]

Then get someone to do it for me

[noble terrace]

#support message

[vital moon]

Dude u should be doing this for everyone

[noble terrace]

#feedback-suggestions

[vital moon]

Like no one buy a vip and plays for few hrs, i fucked up but holy

I spend 100 dollars on ur vips and u cant help me out

Dude i make so many tickets and u linking me support

[noble terrace]

I was linking you Shenzy's message

[vital moon]

Ok

[woeful night]

@raven mistBut why do I often have this EAC

[vital moon]

Ye i can see

Well then u have to make sure ur able to do this

Try to help someone rather then saying we cant, u fan

[woeful night]

It will appear every few tens of minutes!@raven mist

[vital moon]

Can there is always someone who can

[onyx talon]

@raven mist they can't do anything with the EAC cooldown. I have vip to wait?

[raven mist]

Its not something we control. Its a cooldown of EAC which we cannot do anything about

[onyx talon]

I understand

[vital moon]

Dont just leave it

[noble terrace]

This is an EAC cooldown which is not under our control. You'll have to wait out the timer.

[plain birch]

anyway u can give my stuff back tho?

[vital moon]

@raven mist dude ask ur devs or something and transfer/refund in credits for me

So i can fking play

[plain birch]

bc farming my stuff bakc is quite annoying

[raven mist]

You already got your reply, multiple times now. We are not gonna keep repeating ourselves

[noble terrace]

I'm sorry, we don't refund loot in any capacity :/

[wind saddle]

Why the .co-eu medium server didn't use to expand the number of people?

[toxic shard]

Because it's a medium server not a large server

[wind saddle]

Does that still expand the number of people?

[random prawn]

My teammate was hacking his id76561199077005773 because of vpn

Hard working admin

[near halo]

turn off ai on eu med or something now

its unplayable

[noble terrace]

!network

[marble mantle]

Hey, @near halo

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[near halo]

!network

[marble mantle]

Hey, @near halo

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[near halo]

can you just turn off ai though? it makes the server run so much better

[noble terrace]

We will if necessary but please fill out a network support ticket first 🙂

[frail robin]

wtf is this lag on all rustorias servers?

i just wasted money on vip

[lyric basalt]

On which rustoria server you mean ?

[frail robin]

eu medium

[random prawn]

My teammate was hacking his id76561199077005773 because of vpn

[noble terrace]

!network can you make a network support ticket please?

[marble mantle]

Hey, @frail robin

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[frail robin]

its just rustoria...

[noble terrace]

It may not be, so please make a network support ticket 🙂

[quartz gust]

is there a way that I can skip queue ?

[raven bison]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[ember cipher]

I was banned by VPNBan Please help me

[noble terrace]

!appeal

[marble mantle]

Hey, @ember cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ember cipher]

76561199077005773

@noble terrace

[coarse tartan]

Hey i need help, admins pls check my profaile and unbanned me pls.

[noble terrace]

Please submit an appeal using the instructions above.

[noble terrace]

!appeal please submit an appeal

[marble mantle]

Hey, @coarse tartan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[plain birch]

wtf again

[noble terrace]

I'm sorry :/ Unfortunately this is a cooldown by EAC, not us, so we have no control over it.

[plain birch]

ik but what even causes it

[coarse tartan]

I have this, i wont check now. I never use cheats. 76561198056805055 Look at my profile please, I want to get verified now. Since the ban was issued unfairly. This really offends and upsets me. Can I get tested right now?

[plain birch]

never had it before but now twice within less than an hour

[toxic shard]

Network issues, this ban is 100% related to lag

[noble terrace]

I'm sorry but you do need to submit an appeal

[coarse tartan]

Ohhhh okay. I wait....
I very wont record video in your server

[sullen mauve]

where to whitelist

[noble terrace]

We do not have a white list as VPNs are allowed

[misty walrus]

im banned too

https://steamcommunity.com/profiles/76561198141799831/

also like @coarse tartan

the same situation,he's my teammate

same server

[noble terrace]

!appeal you also need to appeal

[marble mantle]

Hey, @misty walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[glacial hollow]

I was kicked for a timeout, you can let me into the server without a queue, left the server 2 times

[junior wing]

Unfortunately we cant do that, sorry.

[spare widget]

https://donate.rustoria.co/ is the most reliable way to skip the queue and save yourself a lot of time

Definitely recommend if waiting is ever an issue

[glacial hollow]

go fuck yourself motherfuckers

[grand plover]

where can i buy q skip?

[hidden sonnet]

@grand plover #support message

[glacial hollow]

kicked because of nothing, what to do?

[mortal barn]

i cant connect

wtf and i dont see server

[balmy cypress]

Thankfully nobody skipped you if this is how you act

[spare widget]

Aww, not nice lol Hope you have a good day though

[spare widget]

http://donate.rustoria.co

[ashen ocean]

Hey, i have a small problem. I just got queue skip, because there were like 200 people in queue. After connectting i was instantly kicked with the message "Disconnected: Hacking", so i can't get on the server. anybody able to help?

[spare widget]

What's your Steam 64 ID please?

http://rustoria.co/getmyid

[ashen ocean]

do i share here or send to you?

[spare widget]

Either - here is totally fine

[ashen ocean]

76561198213013840

[spare widget]

Driving right now so going to see if I can check what's going on but may take a moment

[ashen ocean]

alright ty

drive safe tho!

[spare widget]

Thank you 🙂 Wait a few minutes and you should be fine to connect

[ashen ocean]

bless

[runic marlin]

🐐

[blazing scroll]

wtf i was banned for nothing

[toxic shard]

server ?

[blazing scroll]

2x vanilla

[toxic shard]

?steamid

[marble mantle]

Hey, @blazing scroll

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stoic schooner]

Hey I wanted to provide feedback to the admin from Ticket #41895e . Give them my tanks. Handled in a timely and professional manner.

[blazing scroll]

Steam ID: 76561198809950731

check

[toxic shard]

give it a few minutes and you should be good to go

[blazing scroll]

kk

all good thx

[agile cloak]

where is us medium early map

[toxic shard]

There is no early map currently

[agile cloak]

Is there gunna be one

[toxic shard]

Hopefully for force

[agile cloak]

Cool

[versed spruce]

Hey how can it be that 2 of my mates im playing for years with are banned for hacking and playing with hacker?

how is it possible that there are 2 ppl banned when they never hacked?

[toxic shard]

eu2x ?

[versed spruce]

yes

[toxic shard]

your ingame name is ninja ?

[versed spruce]

yes

smile and papipueblo are my mates

[toxic shard]

they are unbanned already, your ticket got responded

[daring basin]

ty

[gusty radish]

@toxic shardsuspicion of cheating where to throw?

[ember trellis]

ticket check 76561197963314172

[toxic shard]

!ticket

[marble mantle]

Hey, @gusty radish

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spark bronze]

why close the game in queue?

[molten herald]

Hello I was banned last week on rustoria us main for playing with a hacker. This happend late night on wipe day. The other people who are banned with me say their ban expires before wipe, but mine says that it expires tonight at 10 pm

[brittle zodiac]

^

[molten herald]

https://prnt.sc/DHe2-Sc43Po6
https://paste.pics/7767723e5c552207d996627dfb8ba66f

Half my group got the top messege and half got the bottom. Just trying to figure out if we can all get unbanned before wipe. I have learned my lesson and will never play with anyone new

[zealous kettle]

!steamid

[marble mantle]

Hey, @molten herald

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[verbal badger]

hi
I accidentally linked my other steam account when i bought vip, can anyone please help me change it to the account i have rust on.

[molten herald]

76561199229766718
76561198277992963

Ill get the rest of the group soon

@zealous kettle do you think we could get unbanned before wipe. Its our favorite server and we 100% learned our lesson. I will never play with anyone new

also didnt you used to be a admin in official scrims?

[stray fractal]

how long it takes group limit ban?

[zealous kettle]

Taking a look now- and yes.

Everyone is already set to be unbanned at 1:30pm EST today. So you should already be unbanned

[molten herald]

I am not

[zealous kettle]

Which is your SteamID

[molten herald]

76561199229766718 neither of the steam ids are unbanned

Ill check again but I dont think so

[stray fractal]

im not unbanned, when i try log in the game throw me out

[zealous kettle]

Hm, on my end you’re unbanned.

Give me a few

[molten herald]

yooo now I am

I love you mr admins thank you. This will not happen again

[zealous kettle]

Have a nice day!

[verbal badger]

hi @zealous kettle u got like a few mins to help me please?

[zealous kettle]

Depends. What’s do you need?

[molten herald]

76561198277992963 says he is still banned

[verbal badger]

so i accidentally linked the wrong steam account when buying vip, and i would like to change it to the other steam account which i have rust on please

i have every proof and everything

[near halo]

HACKING BUT IM NOT HACKER!!!

[zealous kettle]

#payment-support to switch your VIP

[near halo]

i must be freed from these shackles

[zealous kettle]

Unbanned on my end. I’ll try something though

[verbal badger]

ok so i just do a ticket there, thx man

[near halo]

FREE OT WARLORD

oil team is clean and im clean

[zealous kettle]

@molten herald have them try connecting now

[stray fractal]

76561199407507926 is steam id

[lilac copper]

76561198255891292 Hi, I got banned, Reason: playing with hacker. But I never play with hackers, maybe this is a mistake? And how do I file an appeal against the unban me?

[near halo]

free OT warlord

[spare widget]

Who?

[near halo]

warlord94 brotherman

[spare widget]

No clue, sorry 😦

[near halo]

must be freed hes lehgiettt

[spare widget]

Okay, well http://bans.rustoria.co

[near halo]

day 4 banned from toria : legs shaking , short of breath

im going to PASS OUT AND DIE if i dont get freed from these chains blud

[hexed nimbus]

https://tenor.com/view/reasonsimbroke-kramer-seinfeld-dont-do-the-crime-crime-gif-24628484

[lilac copper]

76561198255891292 Hi, I got banned, Reason: playing with hacker. But I never play with hackers, maybe this is a mistake? And how do I file an appeal against the unban me?

Admins, can someone help?

[toxic shard]

should be fixed, give it a few minute to propagate

[brittle zodiac]

thank you again my g

if there was a way to virtually suck you off i would

[stray fractal]

hi, my friend accidentally forgot the group limit, the group exceeded one user, we're sorry, this won't happen again. 76561199407507926 id

[flat dove]

Where do I buy vip?

[vapid zephyr]

You were already denied no?

[toxic shard]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[mellow comet]

why does eu med have no water or power

[tender crystal]

just got banned for climbing a tree

not banned but it says Disconnect:Hacking

[unique dew]

!appeal

[marble mantle]

Hey, @tender crystal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frosty temple]

323 Clan still playing despite multiple members being banned every wipe, now they are 60 deep ruining peoples play experience

[toxic shard]

How so ?

[tender crystal]

bruh i F1 killed to get off the tree and it still doing shit server

banned for climbing a tree, slit vertically and delete your server i aint gonna appeal that shit just ban be from your shit discord too bunch of retards

[raven mist]

Holy shit, thats a very bad start to appeal a ban

hopefully you see stuff more positive in the future.

[tender crystal]

hopefully you put a gun to your face and pull the trigger

[raven mist]

Whatever floats your boat. See ya!

[tender crystal]

bye bye retard

[frosty temple]

323 Clan still playing despite multiple members being banned every wipe, now they are 60 deep ruining peoples play experience on medium

[raven mist]

Most of the times its a VPN ban and not an actual hacking ban

But feel free to report using /ticket ingame

[hidden thunder]

Rustoria main just wiped with the same map from 2 maps ago is that what you wanted?

[vapid zephyr]

aware

being looked into i believe

[hidden thunder]

Yeah none of us really wanna do it again ya know? please update us immediately love you bby

[vapid zephyr]

will try

[hidden thunder]

❤️ love your support

thank you

[vapid zephyr]

[warm scaffold]

Man had a W ass start💔

[woven rose]

something wrong with us main?

[vapid zephyr]

rewipe

map didnt change

[woven rose]

ah dang

[severe falcon]

GET YOUR SHIT TOGETHER ADMINS

[raven mist]

Sup?

[young flume]

can fix this? just suddenly popped. bought vip for us medium

[vapid zephyr]

its not something on our side

its a problem with easy anti cheat

normally network issues

[young flume]

oh it happened when i streamed shared discord

[vapid zephyr]

iirc thats unrelated

its due to network issues most often

[young flume]

alright thanks

[vapid zephyr]

no problem :D

[safe night]

Hello this is my 3rd time i got banned for cheating on eu long, idk if theres something wrong with my steam or whats going on, can someone help me please

[vapid zephyr]

!appeal

[marble mantle]

Hey, @safe night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[safe night]

i cant appeal bc my steam guard is fucked it, last time it happend some admin just helped me in this chat, fast and easy

[eternal vortex]

just happened to me as well

[late pier]

i have been next in queue for the past 40 min am i glitched? and is there anything that can be done to fix this issue

[dusk cypress]

hey guys can i report an admin

<@&274980199668645888>

[safe night]

can someone pls help me real quick

[frigid lynx]

nicve

[unique dew]

contact Luke or monologic

[vapid zephyr]

no need to @ everyone haha

[dull wraith]

!report

[marble mantle]

Hey, @dusk cypress

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unique dew]

^

[vapid zephyr]

^^ @dusk cypress

[dusk cypress]

sorry its serious guys

[vapid zephyr]

or make a ticket

[chrome plinth]

Make a ticket 🙂

[unique dew]

luke or monologic is the way

[vapid zephyr]

^^

@dusk cypress

i wouldnt make a ticket

[late pier]

i have been next in queue for the past 40 min am i glitched? and is there anything that can be done to fix this issue

[vapid zephyr]

since its open to all admins, therefor the admin you are reporting my see

dm luke or mono

[dusk cypress]

lol ok you left me no choice @raven mist

[vapid zephyr]

welp

[unique dew]

....

[safe night]

Can an admin help me please, i got banned for hacking, but im not cheating i already got false banned for hacking twice before and got insta unbanned

[vapid zephyr]

make an appeal

you already asked this :D

[safe night]

i cant if u read what i said

[vapid zephyr]

where did you say that

[safe night]

.

[vapid zephyr]

my b that was a while ago

[safe night]

while ago

10 mins ago

[vapid zephyr]

if you cant make an appeal through the website not much we can do

[vapid zephyr]

there is more chat that insued

so i cant see up that far

[safe night]

im mean admins already unbanned me twice before

i just send them steam id and they fix it

[late pier]

hokae do u know how to fix when it says that ive been next in queue for the past 50 min

[dusk cypress]

shenzyyy has been verbally abusing me since 2020 and i have had enough we must rise and take down shenzyyy

[safe night]

hokae just call a higher admin

[vapid zephyr]

no?

i told you we do it through appeals

[radiant cypress]

Hokae just call Mr.Rustoria personally

[safe night]

but obviously u guys dont?

never made an appeal and still got unbanned twice

[vapid zephyr]

im not going to argue with you

if you want to leave a steam id you are more than welcome

:D

[safe night]

not if no admin dosent look it up

[dusk cypress]

shenzyyy has been verbally abusing me since 2020 and i have had enough we must rise and take down shenzyyy <@&274980199668645888> please help me

[vapid zephyr]

stop.

[safe night]

no point

[naive kindle]

Leave Hokae be, he's just doing his job. What's your steam ID?

[radiant cypress]

Please do not ping us,

[unique dew]

Dont ping us about a troll, thanks

[next spade]

please dont ping everyone

[vapid zephyr]

final warning :D

[safe night]

2 sec finding it quick

[vapid zephyr]

we told you what to do

[dusk cypress]

guys listen i know you work hard everyday and your very busy but this is serious

[vapid zephyr]

if you dont wanna dm luke or mono then your report wont be heard most likely

[safe night]

its hex id right?

[naive kindle]

Starts with 7656

[tulip citrus]

Hello

[safe night]

76561198802763894

here

[mild wasp]

Hm

I’ve been friends with @raven mist since birth I don’t believe this

[tulip citrus]

Hello fizzy

[mild wasp]

🫡

[dusk cypress]

he has

[vapid zephyr]

did you dm luke or mono

[dusk cypress]

yup

[vapid zephyr]

nice!

[naive kindle]

Give it 5 mins and you should be good to go

[vapid zephyr]

since you no longer need help please move to #general

[safe night]

ty

[mild wasp]

I actually remember this one tie shenzzy put me in a dumpster

[vapid zephyr]

move to #general @dusk cypress

you no longer need help as you have dmd luke and/or mono

[glad rover]

cant link rust plus to us med only saying refresh

[dusk cypress]

okok calm down im a good guy

[vapid zephyr]

its fine, just reiterating

[glad rover]

@naive kindle

[dusky path]

hi, in #oldserverinfo , at EU official servers is description:
Below you'll find our EU modded server details including IP addresses, wipe schedules and map size.

[ocean thistle]

Good eye

[dusky path]

no problem

[ocean thistle]

I forwarded it to our admin tyvm 🙏🏻

[dusk cypress]

ok i need help with something

[thin plover]

what complicated? its been denied, the decision is final

[dusk cypress]

yes but admins have lied to me

[radiant cypress]

[thin plover]

sorry I am helping somebody, very busy

[radiant cypress]

I'm just watching, do your thang girl

[dusk cypress]

im a good guy i got banned for playing with a ban evader

[thin plover]

there is no other opinion, the ban appeal is the final decision

[dusk cypress]

no\

[stiff widget]

Yes and you ban evaded again

[thin plover]

I am just letting you know how it is

[dusk cypress]

i didnt even play

[trail willow]

can i speak with staff? i just put a new graphics card in and it wont let me join server saying im ban evasion? i havent ever been banned

[dusk cypress]

im gonna sue the admins for gas lighting me

[trail willow]

i can show my task manger

[radiant cypress]

!appeal

[marble mantle]

Hey, @trail willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gray blade]

HELLO X2 RUSTORIA EU UNPLAYABLE DUE TO THE HIGH PING SPIKE. FIX IT ??????!!1

[radiant cypress]

Accidents happen, and messups too, go ahead and make a ticket I'm sure it'll get resolved!

[thin plover]

good luck with that

[stiff widget]

You sure about that? 🙂

[dusk cypress]

this is a dark world we live in man

i got insta banned didnt even ban evade

i was just checking if i was acc banned or ip banned

[stiff widget]

Right

[thin plover]

if you dont need anymore support head to #general dont ban evade or anything good luck finding another server tho

[soft turret]

help when connecting disables writes cheats. Never played with cheats

[thin plover]

!appeal

[marble mantle]

Hey, @soft turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[soft turret]

!appeal

[marble mantle]

Hey, @soft turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dusk cypress]

I DIDNT BAN EVADE i got banned for over a year ago and never ban evaded once and 6 days ago i logged onto the server and got insta banned! that is not ban evading

[trail willow]

it wont let me make a ticket. it says im not banned i try to join server and get kicked for ban evasion lol

[compact token]

Hi, we have 5 friends banned on the server Rustoria.co -EU Mondays, but we didn't have cheaters, can you tell which one of us is a cheater and why everyone was banned?

[stiff widget]

And you don't see an issue with that?

[dusk cypress]

if i wanted to ban evade i would of used a vpn but but like i said im a man of god/good guy

[stiff widget]

Why would you need to load in the server? If you are banned

[dusk cypress]

i was seeing if shenzyyy unbanned\ me

[stiff widget]

On another account?

[ancient dune]

we don't reveal that kind of info. you can ask your team-mates to show their ban reasons to you so you can find out

[dusk cypress]

well i thought my acc was perma banned or something so i tried a diff acc

if i wanted to ban evade wouldnt i use a vpn?????

[trail willow]

it didnt let me make a ticket said i was banned. not mad just confused haha

[near halo]

I got disconnected twice already for eac on rustoria us medium was wondering what to do or If I can get my moeny back for vip.

[stiff widget]

Look this going nowhere anyway, I gave you the option, to come back in the future, as you sent in the screenshot, however you have since betrayed my trust and ban evaded, You don't understand the reason for your original ban. Life goes on wish you all the best in the future, you need to find another server to play on. Please move to #general @dusk cypress Hope you have a good day

[plain coral]

hi, I was banned from servers for using cheats and my friends too, but I don't use cheats and I haven't downloaded them in my life, what should I do?

[raven mist]

You and your teammates were ban evading, again

[near halo]

[radiant cypress]

Were you able to make a ticket through the website or it didnt allow you to?

[ancient dune]

!appeal

[marble mantle]

Hey, @plain coral

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[compact token]

and if it shows that it was banned because we were playing with a cheater and one of my friends got the fact that he uses cheats but he doesn't use them, he didn't even do anything suspicious?

[trail willow]

it didnt allow me i can try again if youd like me too. thanks for responding so fast

[ancient dune]

he can appeal his cheating ban and you can appeal your playing with hacker bans at https://bans.rustoria.co

[radiant cypress]

If you dont mind trying again, would love that. if it still has an issue can you screenshot if it says anything and post it here for me to see? thank you so much

[compact token]

and if we didn't have a cheater at the party?

we played quietly and were banned

[trail willow]

it went through this time.

[radiant cypress]

yay! then a higher up who handles these specific types of things will reach out and help you more in depth!

[trail willow]

awesome appreciate it!

[magic viper]

admin

help me

[radiant cypress]

Whats up!

[naive kindle]

Do you care to give a little bit more description with your problem?

[magic viper]

my mouse doesn't react to the game, could you let me through to the server, there's just a queue of 100+

[compact token]

admin pls help
my friend does not play and did not play with cheats, but we were all banned

[naive kindle]

Unfortunately we don't offer a queue skip for players who are experiencing hardware problems

[naive kindle]

!appeal

[marble mantle]

Hey, @compact token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[magic viper]

I don't have a problem with the hardware, my server freezes and after that the mouse in the game doesn't move

[compact token]

I have already written

[naive kindle]

This is a client issue, I have experienced it myself a few times. It usually requires a game reload.

[worldly rune]

Checking your browser before accessing donate.rustoria.co.
This process is automatic. Your browser will redirect to your requested content shortly.

Please allow up to 5 seconds...

This challenge page was accidentally cached by an intermediary and is no longer available.

15min ago

[magic viper]

damn but please help me I'm standing in line 2 times

[toxic shard]

Try to refresh once

[trail willow]

trying verifying your files

[worldly rune]

na bro

not working

[toxic shard]

Do you have javascript disabled ?

[compact token]

I didn't finish my house
I'm someone raid

[worldly rune]

no

[compact token]

but we didn't play with cheats

[magic viper]

it's not my fault because of the server I got stuck, so I ask for help 1 time I crashed because of an error when I opened the processor and the second time there was a problem with the server

[radiant cypress]

Best way to try and ..well appeal your case, is to go through the appeal process, and allow the admins who handle appeals to assist you that way. Unfortunately trying to appeal through this "support" channel will have little effect to the over-all process

[compact token]

why is everyone being banned for being at a party with a cheater, but he's not a cheater?

[worldly rune]

? can you help me?

[compact token]

me raid while I'm waiting for the apilation

[radiant cypress]

Alot of things can trigger the anti-cheat bot and sometimes accidents DO happen. if you truly did not cheat, and everyone in your party is innocent then you should have no problem going through the appeal process! ^^ thats the best advice I can give

[magic viper]

help me admin aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

[compact token]

ok

and will they give us a refund for the fact that we are not guilty and we were banned up?

[radiant cypress]

Hun we cannot control hardware issues, my advice would be trying a low pop server first and figuring out your mouse situation before trying for the server you want to play on

[radiant cypress]

You can request a refund aswell, I'm not fully aware of how that works so I wont give any extra advice!

!refund

[marble mantle]

Hey, @radiant cypress

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[trail willow]

on average how long does it take for someone to process the ticket?

[ancient dune]

the person banned for cheating will need to appeal that

[radiant cypress]

can be 1-3 days depending on the "load" sometimes faster sometimes slower,

[compact token]

He's already done it

[ancient dune]

it will be investigated when the banning admin is available 🙂

[worldly rune]

Checking your browser before accessing donate.rustoria.co.
This process is automatic. Your browser will redirect to your requested content shortly.

Please allow up to 5 seconds...

This challenge page was accidentally cached by an intermediary and is no longer available.

[ancient dune]

try using a different browser

[compact token]

and where can I request a refund

[radiant cypress]

beep right here

[trail willow]

darn... i guess i shouldn't have changed me graphics card because now i cant even play with my group

[compact token]

it is possible to return the srvdst there will be a metal box?

[radiant cypress]

I understand that, I had major hardware issues and had to replace motherboard/cpu AND ram

[compact token]

and a friend a box of sulfur ore

[radiant cypress]

No honey, we do not interfere with gameplay

[trail willow]

hopefully it goes through fast i get its not your fault just a shit situation

[compact token]

and the money?

[radiant cypress]

Can always hope for the best, I know my admins work very hard to make sure everyone has a good time. I wish you the best and hope you get everything sorted and join us soon!

[radiant cypress]

Did you buy vip? what money are you talking about

[trail willow]

thank you i appreciate it

[compact token]

about the refund

and what can I get back?

[radiant cypress]

You can make a ticket at #payment-support for refunding vip, I dont know the full extent of refunds so I cant say much on it

[dull bobcat]

RUSTORIA US MAIN IS LAGGING PLEASE HELP

[dull bobcat]

YOUR CHEATING

[compact token]

for not playing with a cheater

[radiant cypress]

Hun please do not say that

[worldly rune]

i try a different browser but it is not working

[compact token]

learn to read, it says playing with a cheater

[fallen wolf]

i got chat bann for 1hr for no reason what do i do?

[ancient dune]

steamid pls

[worldly rune]

oat can you help me?

[fallen wolf]

LHGDFLDJ

[fallen wolf]

i said someones name "naxer" and i got banned ... ty for helping

[radiant cypress]

76561198156269735

[ancient dune]

do you have a vpn on?

[worldly rune]

no

[fallen wolf]

76561198156269735

[ancient dune]

1 momento

[fallen wolf]

thank you man!

[ancient dune]

try enabling one

[west mica]

You'll be able to connect shortly

[fallen wolf]

thanks!!

[glad rover]

@fossil igloo

i still cant connect my rust plus just keep going back to this

[obtuse birch]

Hello, i already made a ticket about my issue - its a graphics thing (png trees, base invisible etc.) - ticket told me to try check game files, i did, and nothing changed - any recommendations or tips? @west mica - server is EU Zeus 5 x

[worldly rune]

bro

[fossil igloo]

Server?

[worldly rune]

not working

[glad rover]

US med

i restarted my game and the same is still happening

[dull bobcat]

US MAIN IS LAGGING AGAIN PLEASE FIX ADMIN RIGHT NOW

[radiant cypress]

I will make a note of it for the admins who watch it, thank you.

[obtuse birch]

@dull bobcat and stop yelling "right now" like a kid - how about some manners

[radiant cypress]

Its okay, thank you Roop admins are aware now

[severe falcon]

wtf man i was recycling 1 k scrap in recycler and dc's 😭

[violet cave]

/ticket

[marble mantle]

Hey, @violet cave

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[radiant cypress]

connect again!!

[glad rover]

@fossil igloo you got any idea? seems to work for some but not or me

[severe falcon]

server went down i cant

[radiant cypress]

which server hun

[violet cave]

!appeal

[marble mantle]

Hey, @violet cave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[violet cave]

why do i get banned for saying "frijoles negro" when responding to a guy speaking spanish in chat

im literally talking about black beans and I get an hour ban

[severe falcon]

MAIN

[radiant cypress]

Negro is banned word, even in spanish.

[violet cave]

dude it literally means black

[radiant cypress]

Hun, I'm not denying that it means black, but the word itself is not usable

[violet cave]

im talking about black beans i was speaking to the spanish streamer guy

[vivid hound]

HUN??????????????????????

[radiant cypress]

People can use it for other reasons, and in poor taste.

[severe falcon]

ggs man fucking 7 minute roll back

[violet cave]

you can look at chat logs it wasnt in a racist sense at all I literally responded to a guy talking about beans

[wicked escarp]

yall naughty children this is support channel

[severe falcon]

lost it all i went deep on a chinese zerg

[ancient dune]

Yes however it does have a double meaning in English. Can you send me your steamid pls

[plucky bough]

Feel free to appeal the mute

[obtuse birch]

plus: it seems it happens in patterns - like 1 minute its gone, then boom, PNG not loading in again - i cant determine when exactly it happens

[radiant cypress]

:/ I'm sorry man, it happend to me too. nothing you can do just wait it out

[vivid hound]

l bozo thinks hes an admin tryna tell us what to do

[wicked escarp]

naughty naughty

[ancient dune]

stop typing here please

[vivid hound]

boohoo

[torn anvil]

W server

[violet cave]

I sent you my steam ID

[vivid hound]

bring gen chat up again

too scared then ig

[torn anvil]

https://tenor.com/view/gep-mindlostt-mad-emoji-mad-emojey-fart-simulator-gif-22005197

[ancient dune]

you could either stop typing here or be muted

your choice

[torn anvil]

Fis serber I was roaming😡😡😡

[ancient dune]

you too

stop typington

[uncut wedge]

type in #feedback-suggestions hehe

[dull bobcat]

hey oat relax is this how you treat your vip buyers

[velvet light]

any beauitful admins wanna hook me with a 1 time que skip 🗣️

[vivid hound]

LMFAO

[fossil igloo]

Get muted hehe

[limber spear]

is the server back up yet?

[ancient dune]

booting

[dull bobcat]

lol

[limber spear]

k

[dull bobcat]

botting up the server ? us main

[wicked escarp]

yes they are botting it up

[slim agate]

Booting*

[wicked escarp]

botting*

[dull bobcat]

^^

[ancient dune]

pls stop typing here if you do not need support

[vivid hound]

then open gen chat lol

[dull bobcat]

i need support on when will us amin be back up estimate time

[ancient dune]

no

[violet cave]

I sent you my steam ID

[vivid hound]

why

[severe falcon]

top of the line hardware my ass

[idle dragon]

^^

[amber plover]

Looking for support regarding VIP purchase fitting Terms of service I believe

[dull bobcat]

lamofofof us mian needs to be back up i have rush to war recycler and loot it

[vivid hound]

then what about gen chat

[dull bobcat]

thats my t2

[ancient dune]

#payment-support

[ancient dune]

just... don't type until it's open

[hexed bay]

how long does it take to boot actual question

[dull bobcat]

why dont you guys add skin box for vip owners

[limber spear]

i wanna talk to the fellow us mainers

[topaz ermine]

we waNT A REFUUND SCAMERS

[ancient dune]

few minutes

[vivid hound]

what about my question wheres the answer???/

[limber spear]

wakau they cant do that on offical

[plucky bough]

Feel free to make a #payment-support ticket

[hidden thunder]

whatever it happens sorry someone fucked up thanks for the support Oats

[dull bobcat]

thats racist

[ancient dune]

feel free to dm other us mainers to converse

[ancient dune]

not able to be done on official

[limber spear]

bu t i dont wanna talk to one person in specific i wanna talk to everyone

[sharp ether]

is egg event disabled now?

[ancient dune]

feel free to wait until gen is open

[ancient dune]

yus

[sharp ether]

good

[lavish cosmos]

Really good servers guys

[limber spear]

okkkkaayyyyy sowwwwwy

[twilit loom]

Have to hit all the nodes all over again. WOOOOOOOOOOO

[sharp ether]

Is luke on or nuclear

[severe falcon]

how long til server is up i got a business meeting?

[slim agate]

7 min rollback is crazy

[vivid hound]

the xbox 360 hardware couldnt handle the egg event

[lucid oyster]

@fossil igloo WHERE US MAIN AT

[dull bobcat]

iam friends with ctv

[fossil igloo]

Working on it

[ancient dune]

unsure

[dull bobcat]

me ctv and stopped a lot of hackers i should join your force

[noble junco]

its all Timmys fault!!!!!!!!!!

[hexed bay]

seems the server wont boot

[sharp ether]

Can you help me?

[ancient dune]

it was disabled by facepunch because easter is over

[severe falcon]

rustopia>>rustoria

[noble junco]

hoppel finna make me get back to work at this rate

[dull bobcat]

the server is far from booting its scotting

[noble junco]

my day off is ruined!!!!

[worldly rune]

@ancient dune

[dull bobcat]

me and hopple had a chat yesterday about the conditions of these server he said he is poor

[limber spear]

im gunna cry if the server doesnt come back up

[plucky bough]

If you do not need support please stop messaging here

[worldly rune]

it is not working with a diff brow

[lucid oyster]

@fossil igloo how long is it going to take

[noble junco]

I need support because I hate Timmy!!!!!!!!!!!!!!!!!!!!!!

[plucky bough]

Unknown, they are working as hard as they can

[slim agate]

I’m trying to be prepared I ain’t sitting in a queue bro

[idle dragon]

I need help ! cant play server !

[ancient dune]

hmm odd, maybe go to #payment-support

[dull bobcat]

@plucky bough general chat is muted

[plucky bough]

Yea

[dull bobcat]

iam a vip owner i have perks ok

[hexed bay]

there is an actual problem?

[idle dragon]

Help! Can’t play server !

[plucky bough]

Which server?

[dull bobcat]

us main !!!

[idle dragon]

Rustoria us Main !!

[ancient dune]

feel free to talk in #donators

[radiant cypress]

Everyone please. I understand being frustrated that the server is down and we paused general chat but PLEASE take it somewhere else. We need this channel for actual support guests

[dull bobcat]

^^^

[fallow fulcrum]

main hasnt booted yet

[lucid oyster]

https://tenor.com/view/crying-crying-meme-gif-26327776

[plucky bough]

That server has crashed, admins are working on it

[dull bobcat]

i like to talk to people who dont have vip so i feel rich

[sinful quest]

https://tenor.com/view/vamos-chile-gif-9786226

[misty apex]

Give us a time estimate cus we payed money for y’all breaking a promise

[slim agate]

Us broke mfs who don’t have vip want friends

[ancient dune]

then wait until gen is unlocked or be muted

[fallow fulcrum]

i have vip but it never shows on my discord. I have had vip for 2 years 200 dollars spent

[severe falcon]

w mindset

[tropic nova]

isn’t vip like $10?

[ancient dune]

we don't have one right now except for what hoppel put in general

[misty apex]

Supposed too have good servers, yall finna get audited

[dull bobcat]

@ancient dune dont mute me cmon i pay for rustoiras rent for these servers

[severe falcon]

@still parcel i saw you stuck on the beach

[ancient dune]

?

[misty apex]

Look at your terms of service, y’all ain’t providing what people are paying for

[dull bobcat]

oat respond to my dms sexy

[fallow fulcrum]

honestly you are right

[slim agate]

I spent my life savings for today and servers down

[near halo]

server up?

[dull bobcat]

lamfofof

[ancient dune]

it's a crash, it's inevitable so I'm not sure how we are at fault for it

[radiant cypress]

Everyone, you have been equally warned. please take casual conversations elsewhere.

[dull bobcat]

hey guys while you wait might aswell check my youtube out for some fun clips

[near halo]

yoo ts crazy man i just got back after 30 mins of running around and the server go down 😭

[blissful sedge]

no

[idle dragon]

Is this top of the line hardware?

[dull bobcat]

#ad

[misty apex]

It’s not inevitable if your claim of top of the line hardware is true. Correct?

[tropic nova]

incorrect

[ancient dune]

it's not a hardware related issue...

[limber spear]

false

[dull bobcat]

lamofofof

[misty apex]

Is it ddos?

[topaz ermine]

CAP

[tropic nova]

top of the line hardware still crashes lol

[ancient dune]

so it is inevitable, as it is for every rust server

[ancient dune]

my guess is a unity crash

[dull bobcat]

bruh rusty moose is up rn

[topaz ermine]

shit hardware

[fallow fulcrum]

i have an actual support question

[misty apex]

Fs ty oat

[dull bobcat]

rusticated is up rn

[radiant cypress]

Ask away

[dull bobcat]

connect main.rustoria.us:28010

[umbral prairie]

whats goin on with the us main server

[fallow goblet]

Hello id like to speak to your manager.

[blissful sedge]

no lol it cant be a unity crash bro wtf? theres no updatel ol

[ancient dune]

no problem! happy to help

[fallow fulcrum]

I have had vip for 2 years and have spent 200 dollars on vip but have never received discord roles or name color

[unkempt flame]

Love you oat

[lost sonnet]

let me get him for you

[cursive holly]

LEMME GET A REFUND

[blissful sedge]

connect vanilla.rustoria.us:28010

[dull bobcat]

ITS UPPP

[fallow goblet]

CONNECITNg

[fallow fulcrum]

up

[ancient dune]

not what it means, unity crashes are caused by failures with the game engine

[tropic nova]

y prlly didn’t link disc

[limber spear]

yyyayayayayayay

[unkempt flame]

SHES UP

[fallow goblet]

GOGOGOGOGGOGOOGOGOGOGOGOGOGOG

[dull bobcat]

RUSTORIA MAIN US UP GUYS JOIN NOWWWWWWWW

[fallow fulcrum]

where do i do that

[violet cave]

so can I get unbanned im missing out on an hour of wipe because I literally said black beans in spanish responding to a spanish speaker

[tropic nova]

only 8 ppl ahead of me lolllllllllllllll

[blissful sedge]

i know what unity is how is it a unity engine failure if its the server lol

[violet cave]

so can I get unbanned im missing out on an hour of wipe because I literally said black beans in spanish responding to a spanish speaker

[plucky bough]

!verify

[marble mantle]

Hey, @fallow fulcrum

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tropic nova]

i’m not too sure

[unkempt flame]

🚙💨

[fallow fulcrum]

ty

[ancient dune]

from my knowledge the physics engine in unity can just randomly crash servers (don't quote me on that it's not my area of expertise), it's been an issue for a long time

[radiant cypress]

You can appeal, but it might be quicker just to wait. Unfortunately you cannot say certain words even if in normal conversation would be appropriate

[violet cave]

it wont let me appeal it says it was denied even though i havent appealed yet

[ancient dune]

from what I'm seeing that is not what you said

if the appeal is denied you will just have to wait out the ban

[violet cave]

i said "frijoles negro"

quite literally means black beans

[radiant cypress]

I dont really know how to explain this to you so you can understand. The word "negro" for more obvious reasons is banned, again even if normally would be okay to say in spanish, is not okay in our servers

[violet cave]

I understand that but if its not in a derogatory or racist way why is it indiscriminately banned

[radiant cypress]

It can be used in a derogatory or racist way though.

[toxic shard]

it is racist in english which is the main language we base our moderation on

[violet cave]

you have a large number of spanish speaks on your server

[toxic shard]

yes but rustoria is uk based

[violet cave]

look dude your an admin you can check my chat logs it wasnt at all racist can you take a couple minutes and unban me plaese

[toxic shard]

in french, english and many other language this is used as an insult

[violet cave]

in the context i used it in it wasnt an insult

[toxic shard]

I can also see that you are not spanish

[violet cave]

your correct

I was talking to the spanish streamer guy who said "frijoles"

[toxic shard]

that's it's not the first time you have chat issue

(actually quite far from the first time)

[violet cave]

yea

so?

[toxic shard]

added to the fact there is no conversation running that would explain what you said

[near halo]

you still at the same place?

[radiant cypress]

hey hun please take to general chat!

[near halo]

oh ye my b

[violet cave]

the nasherfps guy was talking to my buddy saying "frijoles" because we kept going up to his base last wipe saying "frijoles"

[toxic shard]

also I can see the previous message right before your ban which affiliante a certain ethnicity to gangs

[glad rover]

i restarted my steam and still it doesnt work @fossil igloo just saying refresh over and over

[toxic shard]

I mean ... please ....

[violet cave]

are you insinuating that all black people are part of gangs if they speak in AAVE?

[toxic shard]

not at all what I said

[violet cave]

I love and aore black people

[toxic shard]

like just stop it, you tried and got caught

it end here

[violet cave]

I didnt get caught I got banned for a stupid reason

[toxic shard]

I'm happy to agree to disagree

[violet cave]

its not opinion based its verifiable binary solution

[trail willow]

I just wanna play rust who knew changing your graphics card would cause you to get banned for “ban evading” when this is my only account and I’ve never cheated before. 😦

[toxic shard]

you already got many chat violation that ended in mute of ban, you already got a 1v1 to explain you how things work, ... not much else we can do

[glad rover]

@toxic shard do you know why my rust plus doesnt work?

[toxic shard]

!appeal

[marble mantle]

Hey, @trail willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[violet cave]

you could unban me considering it wasn't something i should have been banned for

[toxic shard]

no

[dusky path]

EU Long server with no limit on the number of players in a team? Or is there some kind of limit?

[violet cave]

cool.

[toxic shard]

you should try to logout from the app, and relog

[trail willow]

Unfortunately I made a ticket about an hour ago. Just sucks that it’s a false ban and I gotta wait this long lol

[toxic shard]

if it still don't work, uninstall, reinstall and try to relink

[glad rover]

it is doing this

[dusky path]

?.

[covert thicket]

where can i make a ticket

[misty scroll]

Please submit a ticket through https://rustoria.co/tickets, remember to include as much information as possible

[raven mist]

Will forward to devs

[glad rover]

working for some of my teamates

[raven mist]

Is it working for your teammates?

Ah weird

[dusky path]

@misty scroll

[glad rover]

i quit steam and restarted it

[raven mist]

Than it must be something on your side ig

[toxic shard]

From the rust+ app try to logout, then login again

[glad rover]

ill try

[toxic shard]

if it still doesn't work try to uninstall/... the app

[glad rover]

ok i will

[misty scroll]

No group limit, only team UI limit

You can be as many as you want

[dusky path]

thanks

[dry falcon]

this marc guy is weird! what do you mean he got banned for speaking spanish

[raven mist]

!steamid

[marble mantle]

Hey, @trail willow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[trail willow]

76561199112589050

[raven mist]

Try to connect again

[blissful sedge]

no it cant lmfao. Engines cant fuck with servers

[fossil igloo]

You are clueless my friend

[trail willow]

seems to be working im in now

[raven mist]

[blissful sedge]

a game engine cant rubberband a server

[fossil igloo]

You are even more clueless than I thought

[fallow fulcrum]

this roll back and everything made like 100 people leave

[violet cave]

I need help

its been an hour since my ban that was supposed to last an hour why am i still not unbaned

[raven mist]

Can take a little bit of time to sync

[violet cave]

ok

its been like 10 min already

[fossil igloo]

If you are trying to constantly connect, stop for like 10min and then try again

[glad rover]

@toxic shard all good now

[dusk magnet]

<@&274971100184576010>

i need help, some1 tried to raid me and i sleaed my bunker

but i cant unseal it, can u help?

[toxic shard]

Not something we are allowed to do

[dusk magnet]

broooo

do i needa wait for it to decay? its gonna take forever

[nova escarp]

eco it out

[dusk magnet]

its hardside

and i have litterally nothing to my name

[nova escarp]

upgrade and rotate

admins cant interfere with those things it will ruin the normal gameplay

[dusk magnet]

yeah i get that but this is wild, im not even gonna b on when it decays

[toxic shard]

dropbox is a good solution too

[nova escarp]

u can spawn outside

and eco it there

[dusk magnet]

no like i have no bag in the base and i cant get in to eco it out

itsn a wall bunker so all i need it so get into my base and place a twig roof to open it

but i cant get in

[ancient dune]

like dfda said, we cannot interfere with gameplay

[dusk magnet]

yeah allright

[near halo]

i getted banned 3 day now i unban i apply but noone say to me anything i try join server i cant. support say i give id 76561199496590198

[dusk magnet]

thanks for the ideas, im loggin, have a good day\

[near halo]

can help?

[rugged citrus]

i would like to request an unban, my last game ban record was 587 days ago

[rugged spire]

hello , how can i make a ticket for someone who cheating ?

[ocean thistle]

You said you applied, but I want to confirm you appealed for a ban on our website? https://bans.rustoria.co/ If so, the average response time is 1-3 business days

[ocean thistle]

!ticket

[marble mantle]

Hey, @rugged spire

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

i applid 5 day ago

[ocean thistle]

What does the website say when you're there?

[near halo]

under reviw

[ocean thistle]

How many game bans do you have?

[rugged citrus]

1 game ban from my main account

constantly being banned for ban evade whihc is normal but like im not cheating anymore it was almost 2 years ago

[devout mist]

Hello, how i can report cheater ? That say all information about me and teammate and my base

[ocean thistle]

Sometimes it does take longer than 1-3 business days. Can you give it 2 more days? Then come back again to ask about it. I recommend https://rustoria.co/link so you'll be notified via DMs about any status updates

[rugged citrus]

i already put in a ticket

[devout mist]

His play now in server

[near halo]

okay 2 day i will waiting 2 day

[ocean thistle]

!rules You should be fine to go, but check the server rules before you play :)

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[ocean thistle]

!ticket please

[marble mantle]

Hey, @devout mist

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

Thank

[devout mist]

thank you, i'm sent this

[ocean thistle]

nonno, tyvm for your report

[near halo]

is there anyway I can have another chance to appeal?

[ocean thistle]

Unlikely :(

[tulip sinew]

where US 10x?

[ocean thistle]

It's up, can you connect via ip?

[tulip sinew]

ill try

[ember yarrow]

Any admin online ?

there is cheatr on eu small

[junior wing]

!report

[marble mantle]

Hey, @junior wing

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ember yarrow]

can u check the ticket pls this guy dont let us ply

[junior wing]

sorry i dont handle any tickets

[foggy shore]

Hello I got dced and I can't find the servers that I play anymore could anyone help me ?

Even Ip dosn't work

[plucky bough]

Which server?

[foggy shore]

rustoria 2x

but all the other servers like ukn don't show up

[plucky bough]

US or EU?

[foggy shore]

us

[plucky bough]

do you mind sending an ss of your f1 consol after you put the ip in?

[foggy shore]

I don't think its a problem with the server

[toxic shard]

!network

[marble mantle]

Hey, @foggy shore

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[rapid drift]

I submitted a ban appeal yesterday where do I see a response?

I know it takes 1-3 days so i might not have one yet

[plucky bough]

You will receive a discord message. You will also be able to see a message on the website you appealed at once an admin has responded.

[slim robin]

Hey, could I have been banned for using a VPN?

I'm banned suddenly and I'm a new player to rust

[ember trellis]

!ticket

[marble mantle]

Hey, @ember trellis

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ember trellis]

!appeal

[marble mantle]

Hey, @ember trellis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

Hey, @ember trellis

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slim robin]

like, it says I'm banned for "hacking". But I'm too bad at the game to be mistaken for a hacker 😦

[fierce sorrel]

Are you currently getting support?

[slim robin]

I filed a ticket on the website, and i linked my discord just now, but I'm unsure of what else to really do. just a bit more confused how this happened

[fierce sorrel]

Nothing you can do really, once a ticket is submitted you just wait, make sure you put as much of infomation on it as possible

[plucky bough]

Did you make a ticket or an appeal?

[slim robin]

but do you guys have issues with people getting banned for leaving the vpn on? I made an appeal

[fierce sorrel]

Vpn bans typically only for 10m, corect me if I'm wrong

[slim robin]

it says i was banned for hacking, so that's what got me confused

[fierce sorrel]

Hacking is different to VPN

That's odd

[plucky bough]

VPNs are allowed, but it can sometimes cause a false ban.

[slim robin]

yeah, i just got rust a couple days ago. and i didnt really do good at the game, i died a whole lot lol

[fierce sorrel]

@plucky bough any clues? I'll leave this one for you, since you know how to deal with this

[plucky bough]

Include in your appeal that you were using a vpn and an admin will take a look

[slim robin]

i just dont know if i coulda had a vac ban or something as a result. idk how to check or whatever, but i feel bad about it lol

thanks 👍

[gloomy saffron]

how do i get vip?

[clear crystal]

Hi guys im one of Zamasus clanmates let me know if you guys need any additional information for the appeal!

[toxic shard]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[glad rover]

leader boards are still broken? @toxic shard

[fallow vector]

bro why did i get banned ME AND MY TEAMATE WTFF???\

@zealous kettle @shell pawn

@plucky bough @fossil igloo

@slow birch

@toxic shard

BRO PLEASE WE JS KILLED SOMEONE LOADED GONNA LOSE IT ALL

[plucky bough]

Hey, what disconnect message do you get?

[fallow vector]

bro we barely got our first ak