#support

1 messages · Page 195 of 1

raven mist
#

Theyr gone!

gilded sluice
thorn jasper
#

where do you make ticketS?

junior wing
#

For reporting a player?

thorn jasper
#

!appeal

marble mantleBOT
#

Hey, @thorn jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thorn jasper
#

@plucky bough can i just ask you something

plucky bough
thorn jasper
#

pm quickly, wont take much of your time

surreal kelp
fallow fulcrum
#

I have a problem, when i put down stashes on rustoria they go invisible until I respawn at the area and then i can see them

plucky bough
languid drum
#

i cant join rustoria eu medium is there a server update?

plucky bough
languid drum
#

ok tnx

tame vortex
#

when i load into rustoria us main is says banned come to discord - sam. i just wanna know why

ocean thistle
marble mantleBOT
tame vortex
#

76561199076075032

ocean thistle
gleaming hound
tame vortex
#

sure

heady nimbus
#

Where i can buy vip

junior wing
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

junior wing
#

you can buy it using that link^

waxen crater
#

i cant join the steam group

plucky bough
heady nimbus
junior wing
#

yes just use that link

#

and itll direct you to the store

heady nimbus
#

Donate just because i love server

ivory blade
#

can any admins get onto the 10x us?

#

fighting a prtty blatant cheater

toxic spear
#

we wait support

#

admin

plucky bough
toxic spear
#

voice chat

lone hinge
marble mantleBOT
#

Hey, @ivory blade

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic spear
#

admin we waiting for support

minor temple
#

!appeal @heavy sparrow

marble mantleBOT
#

Hey, @heavy sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

twilit loom
#

are there no camera stations on long? I cant put in codes

ashen raft
#

f

stiff widget
marble mantleBOT
ashen raft
#

76561199434615842

hollow minnow
#

Hi, I cannot use /shop in 5x No BP US server. It show need auth at rustoria.link and i already did.

white lynx
#

When does rustoria wipe?

plucky bough
peak dune
#

how long do staff aplication responses usualy take?

heady nimbus
#

Hi i need help

plucky bough
plucky bough
heady nimbus
plucky bough
near halo
#

yo i got banned by chatfilter 1h and 15 min ago

#

for 1 h, and i am still banned

vapid zephyr
#

Sometimes it can take up to 30 mins over the hr

near halo
#

: /

plucky bough
# near halo : /

Make sure you are not spamming the connect button, as that can cause some issues. Wait 5-10 minutes without trying to connect. If you are still unable to connect let us know.

graceful flare
#

where do i report someone cheating

woeful willow
#

!map

#

sup, my rust client cant download map, can you give me the link?

#

nvm found it

lone hinge
twilit loom
#

oops wrong channel

frail robin
#

i made a ticket some days ago and the guy got banned. But i wanted the steamprofile of the hacker

#

is it possible to get? It was Ticket #475f3e

heady nimbus
#

Iwant to report cheat i cant did it on website

lyric basalt
#

Dont call out cheater in chat please

heady nimbus
#

Ok help us theb

#

Then

lyric basalt
heady nimbus
#

Check it plz its not fair

lone hinge
heady nimbus
#

I open it how will take to ban it

lyric basalt
heady nimbus
#

Ihope that it hard to play vs cheat

#

Thx you

frail robin
near zealot
#

@west mica appeal isnt working

true steeple
#

aimbotter on eu long 😒

west mica
west mica
marble mantleBOT
#

Hey, @true steeple

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near zealot
west mica
near zealot
#

and i waited for 10 min to try again and it didnt work

glass fox
#

Steam account has been linked since Aug 6 2022 but I cannot access in game shop.

#

/auth tells me I only have permissions and rewards for discord.

marble mantleBOT
#

Hey, @glass fox

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

vapid zephyr
#

you able to leave the steam, /auth, wait 10-15 mins, join again, and /auth again?

glass fox
#

What do you mean by leave the steam? Un link my steam account?

vapid zephyr
#

the steam group :D

#

that is where you get the points from :D

glass fox
#

Oh yeah I can

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I'll give that a try

vapid zephyr
#

appreciate it

#

let me know if its fixed after :)

vagrant drift
#

Are you allowed to swap members out of your trio team on US trio main

glass fox
#

Will do thank you

#

@vapid zephyr That worked, thank you

vapid zephyr
#

awesome!

vapid zephyr
#

just cant add back players who you kicked out

#

this has always been the rule

vagrant drift
#

cool thanks

vapid zephyr
dry sierra
#

need support

#

says i have to wait 3 days for reply on my mute appeal

#

i got muted for 1 day. its been 2. im still muted and idek why

#

i am fortnitegangster71

near halo
#

moderators, I think i would fit the position of a chat moderator, it seems that your active moderators do not have what it takes to properly monitor chat, I spend frequent and ample amounts of time on this server and I have the ability to actively moderate and mute players who do not align themselves with Rustoria conduct.

#

does anyone know the owner of GA CLAN TORIA US MAIN

#

looking for a contact

vapid zephyr
near halo
#

I was joking but I would volunteer as a chat moderator.

normal orbit
#

hey guys, Can someone tell me please where the rustoria US servers are hosted? dallas/new york or LA? I'm asking for the purposes of setting up exit lag

vapid zephyr
#

I remember

normal orbit
vapid zephyr
#

Honestly I dont know

normal orbit
#

ok ty

vapid zephyr
#

I would go off of what marc said

normal orbit
#

TY!

peak roost
#

says im authed but wont let me use shop

vapid zephyr
#

what shop?

peak roost
#

rustoria 5x

vapid zephyr
#

/s?

peak roost
#

yes

vapid zephyr
#

anyone can use that i believe

#

dont have to verify

peak roost
#

no cuz my friend cant either

vapid zephyr
#

hmm

#

us or eu?

#

ill hop on and try

peak roost
#

us

vapid zephyr
#

hoping on rn :D

peak roost
#

thx

vapid zephyr
#

asking around

peak roost
#

ok

ivory blade
#

@vapid zephyr did u see china man and whoop got banned

vapid zephyr
#

I did not

#

not really the place to talk about it tho #general if you wanna chat more

near halo
#

i have an important question

vapid zephyr
#

whats up?

near halo
#

does rustoria have a skill limit?

vapid zephyr
#

skill limit?

near halo
#

like if youre too good at rust it seems u justn get fucking banned

vapid zephyr
#

did you get banned?

near halo
#

yep obvious hacker dude!

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

already appealed

vapid zephyr
#

nice!

#

we have many skilled players, not a skill limit issue

near halo
#

def is

vapid zephyr
#

toria main is one of, if not, the most competitive rust server

near halo
#

yes im blatantly hacking live on twitch and get banned

#

like no

vapid zephyr
#

best to wait for an answer to your appeal

near halo
#

legit streaming on twitch and playing legit and get banned for hacking insta appeal deny

surreal kelp
near halo
#

all i wanna do is talk to the admin that banned me

near halo
surreal kelp
near halo
#

nope

surreal kelp
near halo
#

yes

surreal kelp
spare widget
#

@near halo I can take a look if you want to post your Steam 64 ID

near halo
#

76561198436182278

spare widget
#

@near halo Yes, unfortunately you're banned from here. Would recommend finding somewhere else you enjoy playing and I hope everything else is good for you

gloomy grotto
#

can you help me ?

near halo
#

same thing happened to my friend

spare widget
# near halo yeah but im legit

Okay, well, unfortunately you've been banned for hacking and after reviewing everything looks like your appeal has been denied. Unfortunately nothing really else to discuss but I would recommend not cheating since it does ruin a good game.

spare widget
#

Just wanted to see what was going on. Hope you don't have issues wherever else you choose to play. Good luck!

#

I'll do you a favor and forward your situation on to the admin handling it. If something changes I'm certain you'll be notified. If you don't hear anything please consider that your answer. Don't want to get your hopes up - looks 100% perm

spare widget
# near halo i just wanna talk to him

I doubt that will be possible but I've already forwarded everything on. Have a great day otherwise - there's nothing really more to talk about now

near halo
gloomy grotto
#

I've submitted a website complaint before without a reply or is there an administrator to help me?

spare widget
near halo
#

theyre dead set on me hacking but im just not

gloomy grotto
near halo
#

ig maybe aim could be too good for my hours? but im radiant on val so it translates

gloomy grotto
#

I had a conversation with one of the administrators and I was released, but now I can't join again.

vapid zephyr
spare widget
near halo
gloomy grotto
near halo
#

i thought it was bc i was on a vpn but na

spare widget
# near halo whats the case then?

Sorry but we don't give details. It only serves to help someone evade detection in the future.
Anyways, again and for the last time, there's nothing to discuss further 😦

near halo
#

def is things to discuss further as im legit but

spare widget
spare widget
gloomy grotto
#

Okay, thank you for your help. 谢谢

kind stirrup
#

how do i cancel my subscription i aint tryna pay for this us medium anymore its been a year since i played

spare widget
marble mantleBOT
near halo
#

should b unbanned tho

gloomy grotto
#

zenzen ? Where are you from?

spare widget
spare widget
gloomy grotto
#

Hahahaha Okay.

golden shard
#

how do i get unbanned zenzen

spare widget
#

@golden shard We need to talk. Can you join Waiting for Support

golden shard
#

Okay where

#

oh i see

spare widget
#

@golden shard Come back if you can talk

golden shard
near halo
#

ik u have to sign an NDA ab certain things but surely thats not in it no?

spare widget
near halo
#

wont change if i cant prove my innocence

golden shard
#

@spare widget im in

spare widget
golden shard
#

Okay

#

@ me when your in

vapid zephyr
#

you will be dragged

spare widget
#

@golden shard Yo

vivid plinth
#

!appeal

marble mantleBOT
#

Hey, @vivid plinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gloomy grotto
#

@spare widget What time will the administrator handling me be online approximately?

spare widget
gloomy grotto
#

Can it be handled quickly? If there is a possible situation~....

spare widget
#

Thanks for your patience

ripe cedar
#

THERE IS A CHEATING ON RUSTORIA 5x NAMED DELILAH

vapid zephyr
#

please make a ticket

#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ripe cedar
#

WE REPORTED AND MADE TICKETS PLEASE FUCKING BAN THIS KId

#

raiding us just fucking cheating smh taking bout some make a ticket i did do sum

surreal kelp
near halo
#

wait is raw accel bannable?

surreal kelp
near halo
vapid zephyr
#

soundcloud plug in a rustoria discord ?

nocturne pebble
#

#support Hello, I was banned for a bug with a drone on 30.03.23 for 14 days, I went to EU LONG after being banned and after playing there for 2 days I was banned for evading the ban for 6 days. Why? if the bug was fixed and I was banned for 14 days and after that I was able to log on to the server.

marble mantleBOT
#

Hey, @nocturne pebble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

nocturne pebble
#

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

YOU ARE BANNED FOR 14 DAYS UNTIL THE BUG WAS FIXED.

vapid zephyr
#

welp

#

looks like an answer to me

nocturne pebble
#

well, it was on the 30th and 14 days have already passed and I played on the server and I was banned again for 6 days for evasion and I can't send an appeal

vapid zephyr
#

!steamid if you want to leave your steam64ID here, an admin may look into it if they are around, cant guarantee anything since your appeal has already been denied

marble mantleBOT
nocturne pebble
#

76561198416638599

nocturne pebble
#

Thank you and the administration for your help

vapid zephyr
#

Can’t tell if this is facetious or if someone actually helped

#

I did say I wouldn’t count on it

nocturne pebble
#

well, I was in the bath for 6 days, and now the ban has been lifted

#

Maybe it was just a mistake

vapid zephyr
#

The ban was lifted?

#

Awesome

#

Thank you mystery admin 🙏

nocturne pebble
#

yes

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @stray ibex

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
#

Please make a ticket and add any evidence you have

#

Much appreciated :)

#

Someone will as soon as possible, thanks for making a ticket :)

wraith ibex
#

Hi, EU small is down_

vapid zephyr
#

Daily restart :)

wraith ibex
#

ok thanks

vapid zephyr
#

No problem heartoria

fathom stratus
#

could some one check what is going on with eu med

vapid zephyr
#

Daily restart

fathom stratus
#

its been 17 mins

vapid zephyr
#

Can take time to load back up, believe the restart times got longer due to issues with facepunch on force

vapid zephyr
#

I’d give it another 10, if it’s not up, I’ll let someone know

torpid goblet
#

@vapid zephyr hello. if you remember me, yesterday i sent my steam ID in site that you said to me, what i need to do now, can you help me?

vapid zephyr
near halo
#

I need to talk to the admin that banned me

vapid zephyr
#

By ZenZen

#

I’ll go back and find it if you don’t remember :)

near halo
#

cool! need to talk to the admin that banned me

near halo
#

i know exactly why i was banned to but cant appeal

vapid zephyr
near halo
#

i prefired someone and got insta banned kekw

vapid zephyr
near halo
#

prefire = esp

vapid zephyr
vapid zephyr
#

I’m not able to do anything about it

snow laurel
#

hackers on main

marble mantleBOT
#

Hey, @snow laurel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
#

If an admin is on they may reach out, wouldn’t count on it

near halo
#

ok

#

cant play the game until im unbanned

torpid goblet
vapid zephyr
near halo
#

ppl can go around fly hacking and shooting through walls but i get banned off one fight jajaja

#

if im hacking rustoria should forward my account to eac

torpid goblet
#

when ZenZen will be online

vapid zephyr
#

I have no estimate

torpid goblet
#

ok i will write later

#

thanks

vapid zephyr
swift arrow
#

!ticket

marble mantleBOT
#

Hey, @swift arrow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

weary shale
#

!ticket

marble mantleBOT
#

Hey, @weary shale

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rain gyro
#

!appeal

marble mantleBOT
#

Hey, @rain gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steep flare
#

hi, can i get help with a payment issue i am having.
i have been trying to contact rustoria support to remove my subscription on the US MEDIUM server but no1 is willing to help me not even customer service.
what do i need to do to get rid of the subscription ?

marble mantleBOT
bleak talon
#

us long died

limber ingot
#

us long down?

naive kindle
#

It's booting up, apologies for the disruption.

fleet pumice
#

I got banned, what should I do?

young quiver
#

when log died I lost my kit and comps i had on me and i cant find my body??

#

PLZ

lyric basalt
young quiver
#

<@&274971100184576010>

young quiver
naive kindle
#

There may have been a slight roll back, have you checked the original container(s)?

young quiver
#

yes and the gun/kit isnt there lmfao

naive kindle
#

Odd, but unfortunately we can't replace lost items.

young quiver
#

love that lmfao

naive kindle
#

I know it's a pain, apologies.

young quiver
#

apologies wont bring back my mp5 😦

steep flare
serene zinc
#

76561198195262509 vpn ban

spare widget
vapid oasis
#

hey any admins?

#

@drowsy maple u up bb?

#

i’ve got some questions

lone hinge
native junco
#

admins

#

@midnight flume

#

admin

#

Is there an administrator?

vapid zephyr
#

I’m not an admin but I may be able to help

#

What’s up?

vapid zephyr
marble mantleBOT
#

Hey, @native junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

native junco
#

I VPN ban

vapid zephyr
#

Make an appeal please

native junco
#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

#

Suggest that I'm not banned

#

But I can't get in.

maiden hearth
#

hello i will buy vip but what are the privileges? pass the queue

abstract oxide
maiden hearth
#

Can VIPs see the map in advance? eu mondays

abstract oxide
#

No they can not mate,

maiden hearth
#

i only have queue skip feature

abstract oxide
#

for the eu mondays it will only be a queue skip, + some extras in the discord channel, different name color, some emotions etc.

vapid zephyr
maiden hearth
#

is a different name color in the game?

abstract oxide
#

yes, also

vapid zephyr
#

Make it very clear you are trying to appeal a mute

vapid zephyr
maiden hearth
#

Can't we choose ourselves?

vapid zephyr
#

No :/ it’s always gold

maiden hearth
#

ı need red 😄

vapid zephyr
#

Won’t be possible on rustoria sadly

#

Only blue (non vip) and gold (vip)

native junco
#

I can't understand what you are saying, but I have already complained.

native junco
#

76561199096178138

naive kindle
#

2 mins and I'll have a look

native junco
#

ok, thanks

naive kindle
native junco
#

ok

silk violet
#

What time does 2Xeu wipe the map

native junco
#

We can enter. Thank you.

wind linden
#

How can we participate in tournaments

#

<@&274971100184576010>

tacit pivot
#

Hello administrator, as soon as I entered the game, it displayed hacking

marble mantleBOT
#

Hey, @tacit pivot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

naive kindle
wind linden
#

@naive kindle I understand, so how do we join?

lyric basalt
#

!vipcancel @rancid crag

marble mantleBOT
wraith thistle
#

HI
I have been VPN connected and I need help
I was kicked out of the server due to VPN
I need help

#

I need help because I was kicked out of the server due to VPN

#

@naive kindle

naive kindle
naive kindle
wraith thistle
#

76561198278101704

#

Okay, can I join now

#

@naive kindle

#

Hi

lyric basalt
naive kindle
near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

south patio
#

!appeal

marble mantleBOT
#

Hey, @south patio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Ticket #20ee94

admin respond ASAP. im sick of fucking making tickets just to get brushed off. 2 seconds looking at the account will tell you its fresh and the player is cheating. just spec them for fucksake

naive kindle
near halo
#

how

naive kindle
#

Have you made a ticket about this player previously?

near halo
#

how hasnt this player been banned

#

i have and i was told "player went offline, will forward to eac"

#

like bro. they have less than 10 hours and theyre fucking destroying a 20k hour trio

#

cheating or not, theyre evading

naive kindle
#

Well you only made a ticket 5 minutes ago, we need a little bit of time to investigate

near halo
#

i understand that, but i also made the same ticket 1 week ago

#

im trying to get the rest of my bps and theyre running over to my base from 8 grids away every time i leave base

tough lodge
#

!TICKET

marble mantleBOT
#

Hey, @tough lodge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

naive kindle
near halo
#

thank u for the help

near halo
#

bro what. youre tripping

#

both tickets involve the same player. except in the recent one i included the same player and his NEW duo

#

both steam urls are the same literally look at both tickets. Ticket #20ee94 & Ticket #5fd709

naive kindle
#

Lol they have different steam ID's

#

Oh I see you shared 2 profiles in 2nd report

#

Makes sense now.

brazen venture
#

EU MONDAYS CRASH

lyric basalt
little jungle
#

!ticket

marble mantleBOT
#

Hey, @little jungle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tulip sundial
#

why my clan was banned

#

hey rustoria why me and my friend was banned

#

@fossil igloo
HELP WTF

marble mantleBOT
#

Hey, @tulip sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tulip sundial
#

MAN

#

for which me and my friends were banned, we are completely clean

fossil igloo
#

Haha

tulip sundial
#

can you help?

fossil igloo
#

No

tulip sundial
#

why

fossil igloo
#

Keep the same energy buddy

tulip sundial
#

its not my friend

fossil igloo
#

Change your IP and hardware

tulip sundial
#

man

fossil igloo
tulip sundial
#

its other friend man

#

check accounts 2 acc online

#

you got me wrong

fossil igloo
#

I think I got you just right

tulip sundial
#

Give me the contact of the server creator, as you are not competent to resolve such issues

#

Can we check "Cheater" do you think

#

Check 2 accounts on both online this person is from Chechnya

fossil igloo
#

Our Chief Server Creator will be with you shortly. @echo venture you are needed here.

north shale
#

hello? our whole group just got kicked for playing with hacker... we dont have a hacker xD

tulip sundial
#

We will wait because we believe that you are wrong, we suggest checking like a "cheater".

marble mantleBOT
#

Hey, @north shale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fossil igloo
#

There is a good chance I'm wrong, just ironic you were in here yesterday complaining about your friend being banned and now you got banned for playing with a cheater

north shale
#

I think you have us mistaken with someone else. we havnt played this server in a long long time

tulip sundial
#

The server does not use verification, in their opinion, if a person plays well, then he is a cheater, if a person who plays with other people and said before that about his former teammate that he will bypass the ban = ban

fossil igloo
#

You are unbanned @little jungle @north shale. Give it 5-10min

north shale
#

Sir I am 100% sure you have made a mistake with all of our members. We are a group with 6k+ avg hours... playing for a long time. None of us are cheaters

vapid zephyr
#

Just said you are unbanned

tulip sundial
vapid zephyr
#

Not-banned

tulip sundial
fossil igloo
#

You are already unbanned

north shale
fossil igloo
north shale
#

Yes I see that now

#

RIP our kits tho, try to get proof before banning people next time

vapid zephyr
#

Awesome, good luck, have fun heartoria

tulip sundial
fossil igloo
#

How many more times do I need to say that you were unbanned

tulip sundial
#

nope

#

i try but no

fossil igloo
#

It takes some time to go through

#

5-10min

twin slate
#

thanks god

#

and you

naive kindle
north shale
#

Sir you just banned me again...

#

Is there something wrong with the system?

vapid zephyr
#

As hoppel said it takes time, 5-10 mins

north shale
#

No I was in...

oblique sleet
#

i got banned idk why can anyone help

vapid zephyr
marble mantleBOT
#

Hey, @oblique sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tulip sundial
soft blaze
#

How do I become a donator because when i go to donations and click on the server there is a 1pound option for example and if i buy it do i become a donator for my whole life?

hexed nimbus
vapid zephyr
#

^^^

north shale
#

The rest of us are fine, me and Ollie cannot re connect

oblique sleet
hexed nimbus
#

appeals can take up to 3 business days @oblique sleet

oblique sleet
vapid zephyr
#

3 business days**

hexed nimbus
vapid zephyr
#

So not weekends

oblique sleet
#

oh i get it rustroia workers going job 😄

vapid zephyr
#

Well admins have a life outside of being admins

#

Please be patient

#

Someone will Help you as soon as posdible

north shale
#

20 minutes now still cant reconnect.

#

Bought VIP for this 🙂

#

Oh now it says unban in 7 days

little jungle
oblique sleet
vapid zephyr
hexed nimbus
dense hare
#

I am banned 2 times for cheats, 1 time I was banned because I don't play with fucking cheats!

thorny dune
dense hare
#

I am banned 2 times for cheats, 1 time I was banned because I don't play with fucking cheats! What to do?

marble mantleBOT
#

Hey, @dense hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

oblique sleet
dense hare
vapid zephyr
#

Did you just get banned?

#

It can take up to 15 mins to sync

#

@dense hare

dense hare
#

I went to the wipe and they wrote to me that I was banned for cheats. I do not know when I was banned!

oblique sleet
#

even rust didnt banned me after rustoria banned me 1 year i just joined to play with my friends after that i banned so idk why

toxic shard
#

because EAC and us don't work the same way

dense hare
#

What should I do with my ban?

oblique sleet
toxic shard
#

Not what I would say, just a question at what you look at

thorny dune
north shale
little jungle
#

the rest of our team is fine but me and kuptar

vapid zephyr
#

Are you spam connecting?

north shale
#

Yo can you read? We said we waited 10 minutes before reconnecting

vapid zephyr
north shale
#

As if you were any help till now, oh no, what a loss

toxic shard
timid forum
#

can someone transfer my vip? to rustoria eu medium

toxic shard
#

we do not transfer vips once they have been used

#

only if it was an error in the purchase

little jungle
#

ive got a timer for 5min lets see if your insane plan works

toxic shard
little jungle
#

2min remaining on timer rust hasnt even been open

#

so lets see

#

still dosent work

#

i had my game closed started a timer on my phone for 5min and then tried joining

#

check your logs between my connects

toxic shard
#

Looks like one of our provider is slacking, might take more time

cunning sun
#

any admin here?

#

VPN banned 76561198222262108

cunning sun
warm citrus
#

bro there is one men in the large fishing who is not recycling and is ocupping the recycler only for fuck all the people here

junior wing
#

Or sorry ig youre talking about modded

vapid zephyr
#

Could jump on their head and move them no?

junior wing
#

Whatever the case unfortunately theres nothing we can do about them

vapid zephyr
#

^^^

thin plover
#

You can do /rec

hybrid grove
#

My friend olvard is banned somehow on rustoria 2x eu he sent a ticket but he is still abnned

dark dirge
#

where do i appeal my ban

dark dirge
#

its been like 20 minutes since of been ban why cant i appeal it

thorny dune
near halo
#

10x EU mad lagging rn

#

its not only me it even says its offline on ds can someone check it ?

spiral rampart
#

/ticket

marble mantleBOT
#

Hey, @spiral rampart

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

twin berry
#

Hi

#

My teammate get gameban iwill take it also from server!

#

!!!!!

#

!!!!

blissful herald
twin berry
#

Some one in my team in rustoria server

#

Take gameban

blissful herald
twin berry
#

Iknow he is take game ban

blissful herald
#

ok

twin berry
#

He play with me in rustoria server iwill take ban from rustoria or not

blissful herald
twin berry
#

Idont know if he a cheater

#

How will i know im player also

#

Why iwill take ban also

blissful herald
twin berry
#

Friend in my team

blissful herald
#

so you are not solo

twin berry
#

No

#

Not solo ihave 3 with me and this one take gameban

blissful herald
#

Well if you don't know if he cheats or if you think hes weird, don't play with him

twin berry
#

Bro why you dont help

#

Why you all same

blissful herald
#

Well I don't know how else I can help, I explained all to you already

twin berry
#

I am a natural player. I am not a program that detects cheaters. How do I know that he is a cheat? I do not know

#

What is the team's fault?

blissful herald
#

If a player is playing with a cheater, he will get banned most likely too, if hes not your friend and you just met him, maybe don't play with, if you not sure or you think hes suspicious, you can use as well and report him

twin berry
#

After what!

#

I've been tired of the server for days, and the last thing I can do is bear the mistake of someone on my own. This is fair!

#

Why do you treat people like this?

blissful herald
#

!report

marble mantleBOT
#

Hey, @blissful herald

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

twin berry
#

This is your duty, from the first time you enter the server, to discover it, not after a long time, and I bear all the mistakes

twin berry
#

He was playing with us normally and there were no mistakes

blissful herald
#

Well then... be carefull in future with who you play then, I don't know what esle you want us to do

twin berry
#

No icant play in rustoria!

#

Now

blissful herald
twin berry
#

How much

#

It will be

#

I stayed up and tired nights while I was building and collecting on the server, and the last thing to do is to set this up
Indeed, it is disgusting servers and those in charge of it are bad

#

I broadcast daily on this server

subtle cape
#

Youll need to kill them

twin berry
#

How can i check if i take server ban from rustoria

hard parcel
#

what is the rustoria main discord

hexed nimbus
hard parcel
hexed nimbus
hard parcel
#

oh

twin berry
#

How can i check if i take server ban from rustoria

hard parcel
hexed nimbus
hexed nimbus
fiery surge
#

How do I get unbanned?

Haven't played rust in like a year, have never cheated and was able to log onto server

near halo
#

i need help

#

i dead in roof in save zone

#

i need copter or admin help

vapid zephyr
#

admins dont interfere with the map

#

so only way to get it back is by yourself

near halo
#

i lost my last ak

vapid zephyr
#

im sorry, but like i said admins do not interfere with the map

mossy granite
#

wtf i was banned for cheats without checking just so I don't use them)

marble mantleBOT
#

Hey, @mossy granite

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mossy granite
#

What can you do?

surreal kelp
#

!appeal @fiery surge

marble mantleBOT
#

Hey, @fiery surge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

you can get someone to boost you? or mini copter to get it?

near halo
#

guys on server cant help me on copter

#

i dont have scrap

vapid zephyr
#

Not sure what else to tell you, only way to get it is finding a way yourself

near halo
#

everyone dont wont help me

#

(

near halo
vapid zephyr
#

Personally I dont '

near halo
#

(

vapid zephyr
#

not even sure what server you are on atm

near halo
#

EU MAIN

vapid zephyr
#

regardless, unless you are able to get it yourself/other player help, Im sorry but it may be gone

near halo
#

)

#

ok(

polar zenith
#

how do i make a ticket im on rustoria.co us long i need an admin

marble mantleBOT
#

Hey, @polar zenith

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

polar zenith
#

how long does it take for them to come

vapid zephyr
#

cant guarantee someone will come to you, if thats what you are asking

polar zenith
#

why i cant do anything i cant get out of my base so i mean its better if i quit

polar zenith
#

i was afk and came back and then somone just built sheet metal walls close to my door and now i cant get out of my house or brake it

neat pumice
#

We can't interfere with anything in game on official servers

polar zenith
#

for what reason

#

i cant play on the server

neat pumice
polar zenith
#

it takes like 3 min tp to me and brake it

neat pumice
hexed nimbus
polar zenith
#

its sheet metal you cant do it

#

@hexed nimbusi played for so long on this server just to lose everything to a hacker

#

who can build in my house for some reason

#

how can he build if i have an tc down

hexed nimbus
#

just get jackhammer or tools spears whatever craft salvaged hammers and softside it

polar zenith
neat pumice
hexed nimbus
#

if its that close you let them get to your TC and the got buildpriv

polar zenith
#

they are not in the base they dident raid us they just made us stuck and they dident have the tc

neat pumice
polar zenith
#

its not fact of Rust unfortunately bc they hacked so they can get the tc

near halo
#

can someone get on 10x eu 2 clans teaming crossing limit i made ticket

plucky bough
unkempt imp
#

us 5x lagging bad

#

whole server cant do anything

hexed nimbus
#

seems like all servers EU going down

unkempt imp
#

whole server just got kicked

brazen venture
#

eu mondazs sucking off, crashed

hexed nimbus
#

3x just went off

near halo
cinder olive
#

@vapid zephyr my lover

#

server down not fun :/

surreal kelp
vapid zephyr
surreal kelp
#

if the response was that no suspicious activities were found then i am afraid there is nothing more

surreal kelp
near halo
#

im not talking about cheating

#

why us mondays so dead now

#

they teamed up on 6 clan limit up to 9 ppl rn i just typed random answear

vapid zephyr
near halo
#

if admin can log and check they are on their roof standing next to eachother crossing limit

surreal kelp
near halo
#

I MADE A TICKET BUT IT TAKES YEARS AND WE ARE RAIDING NOWWWW

raven mist
#

Your caps seems stuck

near halo
#

like how is it helping us when they cant be banned rn ???? idc about next wipe i need admin rn if possible

#

yeah mb i was typing smiles in other ds

raven mist
#

Just have some patience please

#

Also fyi, looks like someone is on it already

unique dune
#

How does one get admin or mod

unique dune
#

Thx

thin plover
#

Work your way up from chat moderator

cerulean beacon
#

are vehicle spawns disabled vanilla us long?

raven mist
#

They are not

#

Most likely alot of them are in garages of big groups already

cerulean beacon
#

okay thank you

young narwhal
#

why wont my custom resolution show up in rust?

#

any knowers?

rustic tusk
#

bc you like men

plucky bough
young narwhal
#

no it was working then disappeared of rust

#

like it working when i tab out but its not on the actual game

plucky bough
smoky mortar
#

RUSTORIA 3x

plucky bough
finite mango
#

can we get someone spectation baja-blast on rustoria 3x

#

i made a tcket but this guy needs to go fast

#

he has a history of selling scrapts and uses them himself

#

scripts*

#

us rustoria 3x

plucky bough
near halo
# raven mist Just have some patience please

Same answear all the time without even investigating.. last time we were "cycling" 2 admins spawned above our heads with hammer 35 seconds after i reinvited my friend .. now when 2 teams were legit next to eachother and were targeting us, admins were idk where and ticket answear was legit a chat bot with typical "we were waching suspicious activity for a long time bla bla bla idk if u guys are lazy to do shit or whatever but this is sad actually.. we won but the nerves it took

#

yet again i didint forget math 5 + 6 = 11 clan limit on 10x is 6

#

they killed eachother like once per 10 minutes just to make NOT OBIVOUS and i bet they typed in PMs but thats what admin can see only

blissful herald
#

Well, when you start calling out in chat that admin is on his way, it doesn't help us looking into your ticket/case

#

especially saying Admins name...

smoky mortar
marble mantleBOT
#

Hey, @plucky bough

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

smoky mortar
#

admiting it in chat

plucky bough
plucky bough
smoky mortar
#

I have

frank dove
#

!appeal

marble mantleBOT
#

Hey, @frank dove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

i tried to link my steam and discord it worked but it still says to link it

lone hinge
#

rejoin

near halo
#

i did

lone hinge
#

./AUTH?

near halo
#

it still says to link it

lone hinge
#

just to be on the same page - where does it say?

near halo
#

in chat

#

i did /auth and it says that

toxic shard
#

You need to join the steam group

lone hinge
#

^

near halo
#

already did that

toxic shard
#

after that it's a question of time unfortunately, steam need to time to update the info

near halo
#

i have kit discord but not steam

neat pumice
near halo
#

it worked thanks

left pecan
#

!ban

ocean thistle
marble mantleBOT
#

Hey, @left pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

is there a timer on game bans before i can play on this server again? or should i just send my computer to mars

vapid zephyr
#

There is

#

1 game ban is 180 days then you can play on an alt

#

The more game bans you have the time increases

near halo
#

wdym by an alt? like a different steam account?

vapid zephyr
#

Yes

near halo
#

ahhh thank you very much.

vapid zephyr
#

No problem heartoria

near halo
#

okay another question, is my roomate able to play or will he get a ban cause were on the same wifi?

near halo
#

might be?

lyric basalt
#

If there will be any problem ask @raven bison 😀

near halo
#

@raven bison

compact bobcat
#

@blissful herald yo, told to join discord, cxrtis lmk what to do

ocean thistle
marble mantleBOT
compact bobcat
#

76561198993085287

rain gyro
#

is there someone i can talk to about my perm ban? i was perm banned for playing with someone who was playing on an alt. been banned for i think over a year now. i feel like its been long enough and a perm ban is too harsh for what happened. lmk

hollow flint
#

When does my ban expire? 76561198959076840

fossil igloo
thorn dove
#

i just loaded in and got banned

#

can someone help

#

it says i need to come to the discord

#

@raven bison

#

ive never cheated on anything, i play your servers alot this is really weird

#

it says Splooty

noble terrace
thorn dove
#

should i dm him

timber bridge
marble mantleBOT
lofty copper
#

yo splooty

timber bridge
thorn dove
#

76561198846093707

lofty copper
#

can i get the dedicated player role

timber bridge
lofty copper
#

thank u

thorn dove
#

sploofy can you help

timber bridge
outer verge
#

i need help

#

i got chat banned for 3 days and i didnt say anything

timber bridge
outer verge
#

roger

timber bridge
# outer verge roger

It looks like the mute was correct in this case, we do not tolerate anything pertaining to pedophilia - even if it is a joke.

outer verge
#

wait what

timber bridge
outer verge
#

in here now

oak plume
#

where u make the ticket

#

tryna report cheater

junior wing
#

!ticket @oak plume

marble mantleBOT
#

Hey, @oak plume

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plush socket
#

i just got banned on monday and dont know why. can i get some help

#

<@&274971100184576010>

#

my team is in waiting for support

#

dcasn you assist us please

#

@jagged escarp

floral sparrow
#

yo admin there is a cheater on the 3x i have proof

drifting oak
#

<@&274971100184576010> Looking for assistance. Some of us do pay for V.I.P and need this resolved so we can drop that player from our team ASAP!

floral sparrow
fervent tulip
#

chegan cheater

tight totem
#

<@&274971100184576010> there are people waiting for supporrt

vapid zephyr
#

stop tagging admin

#

if you were banned make an appeal

plush socket
#

who can we tag

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tight totem
#

we all did

vapid zephyr
#

appeal

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fervent tulip
#

gotta wait 7 business days for a reply

#

sorry boys

vapid zephyr
#

Make a ticket frags

vapid zephyr
#

and thats an average

#

if you all appealed thats great

floral sparrow
vapid zephyr
floral sparrow
#

Like in game?

#

@vapid zephyr

vapid zephyr
floral sparrow
drifting oak
#

Where can we appeal?

vapid zephyr
marble mantleBOT
#

Hey, @drifting oak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

anyone mind sending me a steam ID?

#

only need 1

#

please :D

surreal kelp
#

!steamid

marble mantleBOT
compact bobcat
#

will I just get a notification on my appeal? I was told to join discord in my ban

#

just said banned join discord

short steppe
#

does anyone know when teh no bp's 5x trio america server will wipe next?

compact bobcat
#

tuesday

plucky bough
short steppe
#

ty

strong cobalt
#

<@&274971100184576010> looking for assitance

plucky bough
drifting oak
signal stone
#

ERROR
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ERROR ID: 793E1DB0-C1E3-45E1-9054-A6900A3602FB

what is this

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

signal stone
#

!appeal

marble mantleBOT
#

Hey, @signal stone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

white lake
#

why cant i join toria mondays w the .connect and dont see it on server list?

vapid zephyr
#

us?

white lake
#

yes

vapid zephyr
white lake
#

tried it

#

several times and it hasnt worked, only have this issue with rustoria

vapid zephyr
#

didnt have the pathway for some reason

#

try that

white lake
#

ill retry that one but i tried it too, used the .connect on battlemetrics and the .connect u sent previously

vapid zephyr
#

the old connect didnt have a pathway

#

ex: 28015

white lake
#

my friend that is playing doesnt show up on the friends tab either when hes on the server, works on anything else but toria us mondays

vapid zephyr
#

did you try the connect i sent?

white lake
#

yes

vapid zephyr
#

doesnt work?

white lake
#

nope

vapid zephyr
#

logging on to see if it works for me rn

white lake
#

says amsterdam 2 when loading in then in console says

vapid zephyr
#

happens for many servers^^

white lake
#

cant send screen shot, but the console says disconnected

#

can i send u the screen shot?

vapid zephyr
#

i can connect with this link

white lake
#

its not working at all

vapid zephyr
#

what happens when you put that in f1

white lake
#

sent the screenshot to u

vapid zephyr
#

hmm

#

are you able to make a ticket?

#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

white lake
#

made a ticket

vapid zephyr
#

appreciate it

#

someone will get back to you on the ticket asap :D

white lake
#

do u know anything that could be causing this issue? Like it cant be that im banned, i play toria main every week and every other toria server

#

this is the only one i have an issue with

vapid zephyr
#

shouldnt be a ban

#

you would get a disconnect message

white lake
#

yea i know thats why im clueless as to why this is happening

vapid zephyr
#

especailly if it is also happening to your friend right?

white lake
#

no its not happening to him

vapid zephyr
#

!APPEAL

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

white lake
#

hes in the server and i cant join him off of friends in game or on steam

vapid zephyr
#

sorry caps

#

can you join other toria servers?

white lake
#

yes

vapid zephyr
#

hmm super odd

white lake
#

every other one

vapid zephyr
#

well have to wai tfor an answer to your ticket

white lake
#

aight

vapid zephyr
#

ive personally got nothing

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Hello, my friend, Terry, was told that he should come to Rustoria and ask for Timmy. He has apparently been banned from Rustoria US Main, and he's uncertain why. Furthermore, he is apparently banned from Rustoria Discord. Is there a way I can help him appeal this ban?

#

@junior wing Would it be possible to unban Terry from Rustoria Discord so that he can come here and appeal his ban?

#

I'm familiar with his situation, so if you'd like, I can speak with you myself on his behalf, but I imagine you'd rather speak with him directly

junior wing
#

he can appeal his ban regardless of his discord ban, you can direct him to this link https://bans.rustoria.co/ where he can explain the situation, make sure to tell him to include that hes banned from the discord

near halo
#

Understood, thank you very much for the prompt response

junior wing
#

ThumbsUporia + ThumbsUporia =ThumbsUporia ThumbsUporia

near halo
full silo
#

hey there, I was banned and I'm not sure why, is there a place to check why you were banned?

junior wing
#

it should state the ban reason in the disconnect message

full silo
#

it says hacking, but i've never hacked & I don't have any vac bans

junior wing
#

are you using a vpn?

full silo
#

I have in the past, not right now tho, theres def a chance I used one when connecting

junior wing
full silo
#

ok I did. thankyou so much. in the appeal I didn't mention the vpn because I wrote it before coming here, is there any way to change what I wrote?

junior wing
#

im not sure, give me a moment and ill find out

white lake
#

i made a ticket about not being able to join rustoria us mondays about an hour ago, has anyone ever encountered an issue where you cannot connect to one specific server for no reason?

#

still no response on the ticket and im j trying to play but i dont know of any fixes to my issue

junior wing
white lake
#

nothing can i send u a dm of the screenshot of the f1 console when i try to use the .connect?

junior wing
#

the ticket you mentioned earlier is it a network support ticket?

white lake
#

i put it in other

#

because every other rustoria server works except toria mondays

junior wing
#

what other ticket?

white lake
#

? i made the ticket and put it in the "other" category

vapid zephyr
#

general

junior wing
vapid zephyr
#

^^

tame laurel
#

bro i got false banned

vapid zephyr
marble mantleBOT
#

Hey, @tame laurel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tame laurel
#

for hacking WTF

#

why did i got banned hokae

#

never cheated in my live

vapid zephyr
#

im not able to view it in any way

#

please appeal and an admin will review it

tame laurel
#

when

vapid zephyr
#

we ask for up to 3 buisness days

#

can be sooner

full silo
#

vpn is also considered hacking

vapid zephyr
#

welp