#support

1 messages · Page 192 of 1

marble mantleBOT
#

Hey, @low ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ornate radish
#

hot to invite rustoria bot in my group?

tawdry pelican
#

how to file an appeal?

onyx talon
#

amazing! xD

granite grove
marble mantleBOT
#

Hey, @tawdry pelican

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

valid zealot
#

!report

marble mantleBOT
#

Hey, @valid zealot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tawdry pelican
#

I filed an appeal @granite grove

spark aspen
#

guys I'm banned from Rustoria eu main. Written for cheats but I never used them and I play in a computer club

near halo
#

ON THE RUSTORIA Zeus 5x SERVER, THE STOVES ARE MELTED AS ON THE OFFICIAL SERVER. help please

hollow current
#

!appeal @spark aspen

marble mantleBOT
#

Hey, @spark aspen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

royal kestrel
#

Yo can I replace my Rustoria EU Long vip - > Rustoria EU main, would appreciate

#

Caus like I pay VIP every month and am godlike player, EU Long is for noobs only, and was veryboring

hollow current
near halo
#

ON THE RUSTORIA Zeus 5x SERVER, THE STOVES ARE MELTED AS ON THE OFFICIAL SERVER. help please

raven mist
near halo
#

УГ

#

EU*

raven mist
#

Ok will forward to devs

tawdry pelican
#

I filed an appeal @granite grove will they answer me soon?

vapid zephyr
#

Normally 1-3 business days is our average

#

Can be faster or slower

granite grove
#

As he said.

near halo
#

IN ABOUT HOW LONG WILL THE STOVES BE REPAIRED

vapid zephyr
#

Shenzyy already said they forwarded it to devs

gaunt aspen
#

how do I report nacism and racism on eu medium?

inner knoll
#

racism is a good thing tho

frail terrace
#

парни кто блядота?

vapid zephyr
vapid zephyr
marble mantleBOT
#

Hey, @gaunt aspen

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

inner knoll
vapid zephyr
inner knoll
#

Im just more based 😎

vapid zephyr
#

Not funny.

gaunt aspen
inner knoll
#

Im not trying to be funny im just based

vapid zephyr
vapid zephyr
inner knoll
subtle wedge
#

why is main not up?

inner knoll
#

How much will main be expanded in total?

keen sigil
#

road is still bugged cant build on it

ocean thistle
keen sigil
#

ok

surreal kelp
lyric basalt
surreal kelp
# keen sigil ok

one of our admins has already responded to you that it has been flagged to the Dev team

ocean thistle
#

Thanks T

keen sigil
#

the admin said it would be fixed 3 weeks ago

#

sorry im just confused on whats going on

surreal kelp
#

not sure what other responses you have received in the past

keen sigil
#

ok no worries

#

will it be fixed for next wipe do you think?

surreal kelp
keen sigil
#

ok thanks for the help though

surreal kelp
#

i would assume that since you reported that as long as 3 weeks as you said and you have received a response from an admin today that it will be looked really soon

tardy fractal
#

why ban

surreal kelp
# keen sigil ok thanks for the help though

If it is an easy fix i would see no reason why it would not be fixed till next wipe but if it is something that needs time then it is up to the dev team to troubleshoot, update and be 100% sure that it is working to put it on the live map again

tardy fractal
#

Why am I banned?

surreal kelp
split scaffold
#

@echo venture errn called me a bozo for saying rusty moose pop is down bad 😦

surreal kelp
vapid zephyr
#

Uncalled for, no place for that

surreal kelp
#

This is not the place to post such a thing. This is our support channel. Will have to delete your post from here and in the future please avoid posting comments like that. Consider this as a warning. Have a great day.

inner knoll
surreal kelp
random lion
#

yo i got a banned acc how long until i can make a account and play

vapid zephyr
random lion
#

most servers say 365

vapid zephyr
#

Is it an eac ban

random lion
#

yea

vapid zephyr
#

180 days if it’s your only one

#

Then you can play on an alt

#

Increases if you have more than one

random lion
#

its been 360 and i only have 1

inner knoll
#

Then you can play

random lion
#

i tried loading

vapid zephyr
#

When you try to play

#

If so I would make an appeal

#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

There may be more to the story than I know

random lion
#

yea it says disconnected banned come to discord.rustoia - date

tardy fractal
#

play with hack

vapid zephyr
random lion
#

oh ok

vapid zephyr
#

When they are available they will reach out

inner knoll
#

he will check yo pc for the funnies fo sho

tardy fractal
#

my fri dont hack

vapid zephyr
marble mantleBOT
#

Hey, @tardy fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tardy fractal
#

pls chack

vapid zephyr
#

Use the first link to make an appeal

random lion
#

appeal on main or the new acc

inner knoll
#

This one ofc the old one u cant even play rust on

vapid zephyr
vapid zephyr
#

I’m sorry

random lion
#

no but do i appeal on the banned one or the not banned one

inner knoll
random lion
#

lmao thats what i figured but idk

vapid zephyr
surreal kelp
wispy zealot
#

im banned rustoria 2x vanilla for hacking but im not

vapid zephyr
#

Thanks T

vapid zephyr
marble mantleBOT
#

Hey, @wispy zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
inner knoll
shy roost
#

how do I create a ticket?

vapid zephyr
#

I promise you are

vapid zephyr
marble mantleBOT
#

Hey, @shy roost

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

inner knoll
vapid zephyr
#

It’s irrelevant

inner knoll
#

No i told him he cant appeal on his old account. since its gamebanned

vapid zephyr
#

Just let me handle things

#

Please

inner knoll
#

Okay just cuz u said please, i go play the game now have a lovely day!!'

vapid zephyr
#

You aswell heartoria

tardy fractal
#

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED. THAT BEING SAID, YOUR BAN IS TEMPORARY AND WILL EXPIRE AT 4/20/2023 9:00:35 PM.

vapid zephyr
#

There is your answer

tardy fractal
#

lol

vapid zephyr
#

Hope you have a good time until then heartoria

frigid atlas
#

excuse me, its thursday and its 4pm cest, why didnt the EU-Hardcore servers wipe jet, its a little late

hybrid glacier
#

bought a vip and now i got termporary cooldown in effect for client for 15 min??!!?

cursive kayakBOT
#

@frigid atlas

:flag_eu: EU Hardcore

IP: connect hc.rustoria.uk
Next Wipe: <t:1681999200:F> (<t:1681999200:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 3250

ocean thistle
frigid atlas
#

yeah 20. April - 7 days is 13. April so why hasnt it wiped when it is weekly

#

like i can still join the server and still have my stuff

ocean thistle
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frigid atlas
near halo
#

Hello, got random ban again. Check my profile playing on rustoria for 3 years never use any cheats or anything. Probably becouse i play on nvidia now streaming service i got banned Please unban me im not hacker . Did appeal my steam id - 76561199113499104

ocean thistle
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cunning geode
#

do you know how long my chat ban is for ?

#

its been 3 days and i was wondering

thorny dune
ocean thistle
frigid atlas
#

thx

coarse tartan
#

im banned rustoria 2x vanilla for hacking but im not

fierce mulch
marble mantleBOT
#

Привет, @coarse tartan

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

ocean thistle
#

Thanks max

fierce mulch
uneven jolt
#

Could you help me with the vpnban ban, Mr. Administrator? I went to the website to appeal the ban. He told me that I was not banned and asked me to try again in 5 minutes. I tried for a long time. There was no reaction.76561199048338450

tough bane
uneven jolt
frozen forge
#

the bans for "Trying to break the clan limit" are permanents ?

noble terrace
frozen forge
#

thanks

vocal sigil
#

!ticket

marble mantleBOT
#

Hey, @vocal sigil

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vocal sigil
#

!appeal

marble mantleBOT
#

Hey, @vocal sigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vocal sigil
#

@noble terrace can u tell me why i got banned for hacking when i was only flying heli (server was so fucking laggy)

noble terrace
vocal sigil
#

i appeal but it tells answer will be in 1-3 days i wanna play with my boys ffs

loud atlas
#

Hello i think something is wrong with ur server, this is not happening in any other server i keep timing out of the serverr i lost sooo many kits bc of this and now i cant get into the bloody game i keep timing out, there was 13 ppl ahead of me and i timed out then other 2 times this happened after that. And now i have to wait for the 4th time 400 people i neeed help on the moment

weak tendon
#

Can i get a un mute apeal?

loud atlas
#

um hellooooo some assistance ????

toxic shard
marble mantleBOT
#

Hey, @weak tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
#

@near halo ^ too

#

read the message above in the same channel

rare hazel
#

Hello, I am a rustoria player and I have a problem when logging on to the server, although I can log on to other servers I don't have this error, can you help me solve it

#

Disconnected: Connection Attempt Failed

#

although I can go to Perfect, redit except rustoria and UKN

ocean thistle
marble mantleBOT
rare hazel
#

I completely deleted the rust did not help

ocean thistle
timber dove
#

Can i get an admin to talk?

drowsy maple
timber dove
#

Okay so we just got recently banned and i would like to talk with an admin. I made a ticket on the link but its gonna be slow i think. And we have a good snowball atm we don't want to lose it

drowsy maple
marble mantleBOT
timber dove
#

!steamid

marble mantleBOT
timber dove
#

should i put everything pub?

drowsy maple
#

you can dm me if you would like

#

my dms are open

sick vine
#

@drowsy maple check dm pls

drowsy maple
signal flume
#

@drowsy maple hey i dm'd you if you can help me out real quick

cunning geode
#

#support why am i still muted for 3 days straight?

ocean thistle
marble mantleBOT
ocean thistle
#

May I get your steamid so I can get someone to look into it for you

cunning geode
#

76561198040102517

ripe edge
#

Why do I randomly get kicked from the server so often? Do you have some Countries blacklisted or something??

runic marlin
marble mantleBOT
runic marlin
near halo
#

@golden pewter keeps getting banned for 15 mins

#

someone fix him

thorny dune
ocean thistle
cunning geode
#

thanks!!

#

much appreciated

ripe edge
brazen zodiac
#

my group is getting constantly by cheaters i need support

ocean thistle
marble mantleBOT
#

Hey, @brazen zodiac

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic marlin
dry forum
#

Why have I always been eac ban 15 minutes 76561199095513925

ocean thistle
nimble prairie
#

Where can I find the next map for US Small?

languid pivot
#

!ticket

marble mantleBOT
#

Hey, @languid pivot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

heady mortar
#

!appeal

marble mantleBOT
#

Hey, @heady mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

floral escarp
maiden talon
#

EU Main down?

light folio
#

5x down?

toxic shard
#

no but some disconnection (not much)

mental smelt
#

someone DDOS servers?

toxic shard
#

nah looks like a regional network issue

heady mortar
#

!appeal

marble mantleBOT
#

Hey, @heady mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

sorry for caps

nocturne axle
#

s it possible to speed up the appeal process somehow? I can't log in to more than one rustoria server

vapid zephyr
#

not really, normally takes between 1-3 buisness days for the process

#

can be faster and can be slower, its simply an average that we give

drowsy maple
vapid zephyr
#

immediate help!!!

#

nice

#

well good luck

nocturne axle
glass carbon
#

Any way to fix this?

image.png
#

Rustoria Eu main 2x

lyric basalt
marble mantleBOT
#

Hey, @glass carbon

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

glass carbon
#

the map wont download

slim spire
#

I got unbanned but it keeps saying im banned?

drowsy maple
marble mantleBOT
nocturne axle
drowsy maple
slim spire
nocturne axle
nocturne axle
nocturne axle
vapid zephyr
#

what happens when you try to rejoin again after that

#

for me that usually works

nocturne axle
nocturne axle
raven mist
#

Might be issues with steam, seen some issues earlier aswell

#

are you able to join a dif server? other than rustoria

nocturne axle
#

before this problem , I was banned today on all rustoria servers , connected to other servers

glass carbon
#

i downloaded the map from github but still it shows the same thing

nocturne axle
#

That's how it all started

drowsy maple
nocturne axle
#

Hmm now he doesn't go to any server at all except rustoria

lament shell
#

rustoria main not going up

vapid zephyr
#

It’s wiping

#

It’s been like 5 mins

tulip sundial
#

Hello, I want to apply for a 2x eu server report, since the server lags a lot and is noticeably out of sync people you shoot a man but he does not die, although it is written in the combat log that you killed him.

ruby stag
#

Hello. is it possible to file a complaint here about a player playing with macros?

vapid zephyr
#

Yes!

#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
#

The top link there will lead you to where we make the tickets

#

Please don’t call out cheaters in global chats

#

Make a ticket

#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

austere trench
#

where can i donwload the map from a server?

blazing coyote
#

hello

meager dome
#

your telling me i payed money for this

ocean thistle
blazing coyote
#

everytime i get into the server i get disconnected and it says disconnected Banned chargebacks. can i get some help please

ocean thistle
# meager dome

EAC is not Rustoria. You have to wait it out. There's nothing we can do

ocean thistle
marble mantleBOT
#

Hey, @blazing coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

austere trench
livid trout
#

Hey

#

I am trying to connect and it says banned hacking?

ocean thistle
ocean thistle
marble mantleBOT
#

Hey, @livid trout

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

livid trout
#

is there a way to speak with someone faster? 1-3 days wipe is done

drowsy maple
marble mantleBOT
livid trout
#

76561199104359035

vague compass
#

I need help, everytime i load into a server and get into the part where it says “loading world”, it always kicks me out of loading in and it then says “world mismatch”

elder oyster
#

WHAT IS THIS MEAN?

livid trout
#

the reason is because im a regular player on the server, not sure why being banned and even more cause of hacking..makes no sense to me

drowsy maple
maiden talon
#

Is EU MAIN Down or am i just not able to connect? "DIsconnected: Connection Attempt Failed"

ocean thistle
# elder oyster

This is from EAC and all you can do is wait it out. This is usually due to ping or packet loss

elder oyster
#

thank you @ocean thistle for an answer

livid tapir
#

I am also connecting @fossil igloo can’t type in general for some reason

naive kindle
#

EU main is booting up, wont be long.

gloomy grotto
elder oyster
#

just read above

blazing coyote
#

can i talk to someone for my ban ? ive been waiting for like 30 mins for my ban appeal

ocean thistle
small lion
#

!ticke

#

!ticket

marble mantleBOT
#

Hey, @small lion

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

blazing coyote
#

what? im not about to wait that long for a small ban that wasnt my fault. Its telling me chageback but i literally got charged on my end so why am i banned?

naive kindle
gloomy grotto
#

never had this issue in rust before and now my "packet loss kick and timer" has happened twice.

#

why tf does it put me on a timer first off, and why am i getting kicked secondly

tulip vapor
#

<@&692817764573773856>

coarse lichen
#

Hello

tulip vapor
#

any way to speed up the EAC cooldown? second time it has happened in the last 30 minutes

#

it has never happened in 3000 hours on any other server, just wondering if there is a way to bypass the cooldown

junior wing
#

Unfortunately once it happened you have to wait it out. Could also make a ticket in network support to maybe try and prevent it from happening again

wary osprey
#

us main crash

timid kelp
#

shit is crashed again get your shit together rustoria

#

shittiest servers on the game

covert dust
timid kelp
#

what kind of tards cant keep a server up for their lives

vapid zephyr
#

working on it rn

fair rover
#

WE JUST LOST OUR BASE BECAUSE OF THE SERVER CRASH

vapid zephyr
#

admins are working on it rn

fair rover
#

SETTING IT BACK??\

vapid zephyr
#

most likely a rollback

fair rover
#

WE OPENED DOOR AS IT CRASHED AND OUR NEIGHBORS LOADED IN\ BEFORE US AND GOT OUR WHOLE BASE

#

please rollback 😭

#

or please just lmk what's going to happen

vapid zephyr
#

we dont know yet

tough frost
#

is its going to get rolled back?

raven mist
#

What server?

fair rover
#

us small

tough frost
#

small

#

lost my whole base

raven mist
#

Its not down, just disconnected a few players

#

So no rollback im afraid

tough frost
#

bruh

fair rover
#

we lost our entire base cause of that disconnect

#

idk what im supposed to do?

#

we tried opening door as it crashed and we got kicked but it still opened the door when we got kicked. and our neighbors are russian and didnt get kicked and got our whole base

#

because the door opened as we got kicked

raven mist
#

Im sorry to hear that but we cannot rollback a whole server for that.

fair rover
#

i clipped it too

tough frost
#

roll it back or else

fair rover
#

well idk what im supposed to do better

manic light
#

yeah or else

#

fuck this shitty ass server

tough frost
#

ong

#

rustoria = shit server

manic light
#

i hope yo mama drowns in a pool of my shit and dies from disitary

raven mist
#

Server is still up, and has nothing to do with the server aswell. Network issues can occur which sucks

manic light
#

someone else be succkin somthing

#

i gott a hint

fair rover
#

im guessing you guys wouldn't give my team anything for that?

manic light
#

its yo fucki mama

fair rover
#

i clipped it if you want proof

raven mist
#

Its an official server. Nothing we can interfere or spawn in loot

fair rover
#

my 1000 scrap 😦

crystal raptor
#

help

#

help

young comet
#

does anyone know how to fix this?

raven mist
#

dont spam connect

#

wait a few mins

marble mantleBOT
#

Hey, @cosmic pendant

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cosmic pendant
#

!appeal

marble mantleBOT
#

Hey, @cosmic pendant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slim grove
#

small oil rig fuse room is stuck closed. on bloo lagoo eu

raven mist
#

We are rustoria

#

Not bloo lagoon kek

near halo
#

blud saying banned for 1h even tho its been longer than 1h (chat bypass violation)

#

💀 💀 💀

#

worst ban system in all of ohio

#

lazy ass server owners cant pay for a better ban system and unban

#

all it costs is 0.10 dollars

toxic shard
#

Well if you didn't get banned in the first place you wouldn't have the issue

near halo
#

sorry blud would be easier if you could lend me 10 cents

#

can u unban me like im tryna play blud💀 💀 💀

toxic shard
#

can't this part is fully automated

#

will expire soon

near halo
#

1h ban = 2h

toxic shard
#

(you can't display gif/pictures if you are not verified)

near halo
#

no really blud???

#

i though i could even tho i tried 🔛 🔝

#

🔛 🔝 👍🏿

toxic shard
#

well you can but no preview

near halo
#

😲 😲 😲 😲 nah fr?

#

thanks for letting me know,

#

i wanna shot my own generation

#

I am batman and i am vengeance

#

after midnight i fight crime in gotham

#

(im going insane)

#

@toxic shardhey genius can you fix your actual bans

#

making it ban you for an hour when it says hour

toxic shard
#

already responded to this question

near halo
#

Patrick bateman (me) (imgoinginsane): why is it not possible

nerd: its just not

Patrick bateman: why not you stupid bastard

toxic shard
#

but now you make me want to look at your account/chat history

compact lance
#

@toxic shard i need help

near halo
#

absolutely not

#

marc you dont

#

dont do it, its one of the worst

toxic shard
#

it's not one of the worst, but I could easely extend it by a few hours

near halo
#

bro wdym!!!!!

#

🔛 🔝

toxic shard
#

some racist insult you seems to like

near halo
#

let ai do its job not you!!!

toxic shard
marble mantleBOT
#

Hey, @compact lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

blud how long can this 1h ban take?

hard marsh
#

amin

near halo
#

bro really said 1 h or double it and give it to yourself💀

hard marsh
#

admin \

#

rustoria long cheater 3 player

lyric basalt
marble mantleBOT
#

Hey, @hard marsh

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
near halo
coral lava
#

!appeal

marble mantleBOT
#

Hey, @coral lava

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

coral lava
#

can i talk to a admin its urgent

#

plzzzz

drowsy maple
coral lava
#

can we call?

drowsy maple
#

i cant at the moment, just let me know whats up

coral lava
#

ok

#

i took a break from rust last wipe and i am joining rustoria us main and it says that i am banned from playing with a hacker

drowsy maple
#

Whats your steamid?

#

!steamid

marble mantleBOT
coral lava
#

76561199435984874

#

i swear i haven't played with a cheater

#

i just dont want to be banned

#

i play rustoria servers every wipe i dont know why it banned me

drowsy maple
#

just a moment im taking a look

coral lava
#

ok thank you

#

i played with my brother last wipe and he got banned too

drowsy maple
#

join pls

prisma kelp
#

How do I report someone?

thin plover
marble mantleBOT
#

Hey, @prisma kelp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fair rover
#

bro whats wrong with these poop servers

manic light
#

im bacckkkkk

fair rover
#

fix this stuff bro i was lucky to be safe this time

near halo
#

server lagging bad btw

#

us main

manic light
#

us small too

final skiff
#

bro every damn server this month has been doing this fix the servers

raven mist
#

Aware and being looked into

manic light
#

not this guy again

#

i got mutted for no reason

#

cant recall any reason

peak dragon
#

we get raided while all of us with 5k ping, good job rustoria

near halo
#

hey i just waited queue and than my rust crashed

#

anyway i am able to skip queue this one time

#

@raven mist

#

like plz im not tryna wait again plz bro like im broke i cant buy queue skip again i bought it like 100 times

#

ANY ADMINS PLEASE HELP ME

#

where are the admins?

#

@surreal kelp

#

@fierce sorrel

#

where yall at

fierce sorrel
#

Hello

#

Please do refrain from spamming

#

I don’t believe I am able to do something but if a admin can what is your steam id?

thin plover
fierce sorrel
azure niche
#

hi

#

help me

near halo
fierce sorrel
#

Thanks an <@&274971100184576010> will help you when one is free

fierce sorrel
azure niche
fierce sorrel
#

Hm that ones beyond me sorry I’ve only play offical. Sorry

#

You could cook some Sulfur and charc to make gunpowder

#

Otherwise I’m not sure

vapid zephyr
#

Flewbya is right

#

It’s sulfur and charcoal

#

Believe it is taken away from other vending machines for performance issues

fierce sorrel
#

I suppose there is no smoke grenades? In outpost

near halo
#

hey can you get a quick response from an admin

azure niche
fierce sorrel
#

I’ve pinged an admin it’s all I can do sorry

#

Right as far as I know Sulfur and charcoal are the only way

raven mist
ember trellis
#

!appeal

marble mantleBOT
#

Hey, @ember trellis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

small sluice
#

fix your servers im dying to scientists cause the game freezes every 5 minutes

noble terrace
marble mantleBOT
#

Hey, @small sluice

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

fair fractal
#

Hi , does anyone know why my rust keeps crashes when it was loading into the world

#

I reinstalled rust , verify , restart internet , reinstall steam

junior wing
#

do you have optimized loading enabled?

shy coyote
#

Can I get the status on my appeal. It been 4 business days

fierce sorrel
#

Have you check on the appeal or been dm by the bot?

#

What day did you put it in?

tender stump
#

!report

marble mantleBOT
#

Hey, @tender stump

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frail cedar
#

<@&874995535881326632>

noble terrace
frail cedar
#

i get vpn baned can u help me？

#

hello？

noble terrace
frail cedar
#

76561198431668266

shy coyote
noble terrace
# frail cedar 76561198431668266

It doesn't look like you're banned currently. It actually looks like you're connected to EU Main right now. Let me know if you still have trouble!

crystal raptor
#

help please

#

@noble terrace

#

i would like to please dm my issue

noble terrace
oak wren
bright sky
#

yo

#

i got banned for hacking not ban on any other server

plucky bough
bright sky
#

postive

#

used to cheat a year ago but none of its on this pv

plucky bough
bright sky
#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

#

????

plucky bough
bright sky
#

just now

plucky bough
# bright sky just now

Okay, please wait 10-15 minutes and then try to make an appeal. If you still are unable to, please let me know.

near halo
#

hello can i speak to an admin ?

plucky bough
near halo
#

I was kicked from the server for "playing with a hacker" I would like to request an unban

plucky bough
near halo
#

Yes there was a player who invited me to their team, I played with them for the first time and they were kicked for hacking here is my steam: 111232988562441 is it possible to have a chat ?

plucky bough
near halo
#

ok thanks

sand halo
#

hi. how much time remain to wipe 3x eu?

analog quiver
#

Hello i would like an admin im in waiting for support pls can anyone moove me ?

zealous kettle
marble mantleBOT
junior venture
sand halo
#

didnt seee that . thanks

junior venture
vapid zephyr
#

iirc its 1 year after latest game bans and on an alt

#

if its 2 game bans

#

if they only have 2 game bans

#

if its more or less then bans are different

#

so yeah will have to wait till then

#

no problem :)

deft meadow
#

hey what do i do if there is an account in here that is taking steam accounts

vapid zephyr
deft meadow
#

so some one is sending google forms with scam links then hijacking peopls accounts

vapid zephyr
reef root
#

hey can i get some support pleas

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
junior venture
reef root
#

a

vapid zephyr
#

!verify

marble mantleBOT
#

Hey, @vapid zephyr

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria™ - Link Your Accounts

Link your accounts to get special rewards in-game.

junior venture
#

Sorry. Didnt see voice channel

vapid zephyr
#

all g

surreal lodge
#

Hello

vapid zephyr
surreal lodge
#

Any admin online on the US 2x Vanilla?

vapid zephyr
surreal lodge
#

I'd like you to check a bug if you can, we just raided a base, my friend claims there was a box full of sulfur and other goodies which once he broke, disappeared. Could you check the logs and maybe help us figure this out?

#

We could not find the loot from that bag anymore..
Both of us have ~5k hours ig

vapid zephyr
marble mantleBOT
#

Hey, @surreal lodge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

torpid canyon
vapid zephyr
#

all good :D

#

dw abt it

surreal lodge
#

Hokae, sending a ticket will not help us

vapid zephyr
surreal lodge
#

How can you help us retrieve this loot after 1,2,3h from now, or even a day

#

The logs are fresh now, is there no admin online?

vapid zephyr
#

admins dont interfere with the map anyways

surreal lodge
#

So we can't verify if the loot magically disappeared or not anyways

#

I know this sounds crazy man, but I wouldn't waste any of our time, it's 6:38am for me

vapid zephyr
#

the loot will most likely not be retrieved regardless, but making a ticket can help avoid this for you and other players in the future

vapid zephyr
surreal lodge
#

No, I'm saying that I wouldn't waste any of our time

zealous kettle
#

We don't return lost loot. Sorry

surreal lodge
#

I'm not a troll 🙂

#

It's not even lost loot, it's basically a box that went poof after it got destroyed

#

Oh well, that's Rust for you

quick mortar
#

76561199263680054 vpn ban

#

I was banned from using vpn

vapid zephyr
marble mantleBOT
#

Hey, @quick mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unkempt flame
#

Can I speak to an admin?

dense pier
#

i was banned for ban evasion

vapid zephyr
vapid zephyr
marble mantleBOT
#

Hey, @dense pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unkempt flame
#

My whole group just got banned for playing with hacker, I have every bit of proof that he was a random it's his first wipe playing with us

#

We have proof in dms

zealous kettle
vapid zephyr
#

thanks spoofy

unkempt flame
misty apex
#

ADMIN HELP IVE BEEN BANNED

vapid zephyr
marble mantleBOT
#

Hey, @misty apex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ripe stump
vapid zephyr
ripe stump
#

its needs attention

#

i could care less about my ban i want rustoria to fix there issues

heady kernel
#

whats your code

vapid zephyr
#

doesnt belong anywhere else

still wing
#

!appeal

marble mantleBOT
#

Hey, @still wing

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wide nymph
#

!appeal

marble mantleBOT
#

Hey, @wide nymph

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

desert saffron
#

I made a ticket reporting a cheater and he was banned but his teammates weren't. I thought the association was a ban?

blazing coyote
#

can i get some help in the waiting for support room?

wide nymph
#

can i get some help in the waiting for support room?

harsh nimbus
#

hello everyone, how can I appeal my ban?

fierce mulch
marble mantleBOT
#

Hey, @harsh nimbus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic helm
#

Ayo can i get a whitelist

spare widget
toxic helm
#

My work doesnt allow me to play games here i need to use a vpn : (

spare widget
#

VPNs are allowed - they can just cause problems at times but will always be resolved if in error

#

Yeah, they're fine

#

Nice name too

toxic helm
#

haha thanks, you get the reference?

harsh nimbus
#

you can somehow appeal not on the site, I can't log in to my steam on it

fierce mulch
harsh nimbus
#

(((

ocean thistle
harsh nimbus
#

well, I'll have to wait 7 days for a ban, because I was in a team
with a so-called cheater, I didn't run with him, he was just in my team, I even have solo locks at home (((((

ocean thistle
harsh nimbus
#

Are you saying goodbye already?

fierce mulch
harsh nimbus
#

At least tell me how to act without proceedings, you can ban me for being in a team with a cheater, I did not do any actions with him, nor did I run with him, I did not kill anyone with him

vapid zephyr
#

Find a good group of people you can trust

#

And go dominate some wipes 💪

harsh nimbus
#

I didn't know this person, I just added him to the team

vapid zephyr
#

Still part of the issue

harsh nimbus
#

That is, if a clan of 100 people is in a team with 1 cheater who will be in a pack with them, will they all fly away???

#

Its not promlem

#

I m not play with him

vapid zephyr
#

Not sure due to the specificity of that situation specifically but I’m sure it doesn’t get taken lightly

harsh nimbus
#

The ban is given for playing with a cheater, not adding him to the team😐

vapid zephyr
#

Playing with cheater is just a branch of it

harsh nimbus
#

And it seems to me that they relate, because no one was waiting for my entry to the server, I was simply banned without any proceedings, this is a negligent attitude towards the project players

serene zinc
#

76561198343498079 vpnban

vapid zephyr
#

You associated with a cheater and you unfortunately received the punishment, hope you take it as a lesson

#

Not to add random people

ocean thistle
# harsh nimbus And it seems to me that they relate, because no one was waiting for my entry to ...

Everyone can claim they don’t know the person (not saying you did), while taking advantage of having them on the team.

There are a few ways I’ll tell you but it’s not exhaustive or guaranteed. You may 1v1 them on RTG/UKN and get a feel for their skills. Then you may even add them on discord and have them share their screen with you while playing.

I know it sucks but it’s to deter these things in the future. Best of luck out there heartoria

vapid zephyr
harsh nimbus
#

sounds like nonsense

vapid zephyr
#

What server were you on?

harsh nimbus
#

should the ban be confirmed by reports?

vapid zephyr
#

Not necessarily

#

What server were you on?

harsh nimbus
#

Maybe someone filmed the moment I was running with this person

#

sounds like nonsense, helper can ban everyone without reports

vapid zephyr
#

What server were you on

harsh nimbus
#

ahahahahahaahahaah

vapid zephyr
#

Please tell me

harsh nimbus
#

why you delet you GIf?

vapid zephyr
#

Okay goodnight

#

Hope you understand our expectations now :)

fierce mulch
harsh nimbus
#

to be honest no

fierce mulch
vapid zephyr
#

Share codes, same in game team, share loot, bases, etc

#

That is what we expect

#

If you don’t follow this at least you won’t be surprised on why you get a ban in the future

#

Have a great night :D hope you find better teammates in the future love

surreal moss
#

Hi Team, I have been banned for Hacking on Rustoria but I have never played on the server?? I got 2 weeks association banned on Rustafied Servers does this roll over to Rustoria?

thin plover
marble mantleBOT
#

Hey, @surreal moss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal moss
#

Why would i appeal if I have never played on Rustoria servers?

fierce mulch
surreal moss
#

For association on Rustafied?

fierce mulch
#

idk, you re banned and you need to appeal

surreal moss
#

Alright

thick adder
surreal moss
#

Could anyone give me some insight to the above questions? I have requested an Appeal, question is very straight forward - if I get the 2 week association ban on Rustafied. Does it share with Rustoria?

#

Thank you for reading

fierce mulch
surreal moss
#

Its not sharing?

thin plover
#

no, Rustoria bans are by the admins from Rustoria

hearty wasp
#

Can me and Arsenal get our base back> Yall just banned ZebraHunter72 and he took our base

fierce mulch
surreal moss
#

I have never played on Rustoria servers , Why would I be banned then?

hearty wasp
#

j5

thin plover
surreal moss
#

@thin plover Thank you for your input, its appreciated.

#

@fierce mulch and thank you also

thin plover
#

no problem, you'll get an answer from the banning admin after you appeal

hearty wasp
#

ADMIN 😦

fierce mulch
fierce mulch
hearty wasp
#

swear 😮 a guy literally got into our base. We made a ticket and they banned him. and now were left without a base/compound

fierce mulch
thin plover
hearty wasp
#

damn thats crazy if so. been on for 12 hours straight now lmao

subtle cape
marble mantleBOT
#

Hey, @surreal moss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal moss
#

@subtle cape yes I have appealed.

subtle cape
#

Does it display a reason?

surreal moss
#

@subtle cape the only Rustoria servers I have ever played is the UKN one....

#

@subtle cape Reason = Hacking

subtle cape
#

Well theres the reason. You may appeal and wait for an answer. 🙂

surreal moss
#

it was the first time I have ever joined a Non-ukn Rustoria Server...

fierce mulch
surreal moss
#

No.

fierce mulch
#

then wait 🙂

surreal moss
#

My steam account is over 17 years old.....

sinful coyote
#

Is there an administrator present

#

？？？？？？？？

#

Can a 263-meter AK with a silencer kill others?？

thorny dune
#

You should now be able to connect @surreal moss

sinful coyote
#

@thorny dune ！

#

Please take a look at my pictures‘

thorny dune
fierce mulch
marble mantleBOT
#

Hey, @sinful coyote

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sinful coyote
#

He knocked me down and didn't kill me

#

So I don't have his Steam ID

surreal moss
#

@thorny dune Thank you very much , can I know why I was banned in the first place?

thorny dune
thorny dune
surreal moss
#

@thorny dune Thank you Kindly, its appreciated.

random prawn
#

admin

#

Somebody changed my name and we got run over

fierce sorrel
#

Wdym sorry?

random prawn
#

@thorny dune

#

admin

wraith thistle
#

I need help

thorny dune
wraith thistle
#

We are from the 323 team, and I would like to know the reason why we were banned

sinful coyote
#

禁赛原因他不会告诉你的

wraith thistle
#

There are two people named Prisoners in total, and one of them may not have been seen by us. He ran into our family and met our TC

thorny dune
sinful coyote
#

The 263-meter AK is wearing a silencer, my goodness, I can't even think of it’【‘

wraith thistle
#

Your name is Prisoner, not our own. We are very different because you banned that prisoner from this server. Our prisoner did not drop out of the game

#

This 200 meter one is not one of our people

#

Could you please check it clearly

#

We don't have anyone attacking on the mountain. Someone has changed our name on the other side

random prawn
#

My id76561198236884668

#

@thorny dune

willow echo
#

我在尝试帮你们

ionic agate
ocean thistle
#

@quasi tapir I can't voice chat right now, but what do you need help with?

quasi tapir
#

Hello i wanna report an exploit he is been doing for hours and hours and its destorying not only my wipe but others wipe

ocean thistle
marble mantleBOT
#

Hey, @quasi tapir

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quasi tapir
#

@ocean thistle i have a question man, is it exploit if he is holding oil with teammates for 4 hours straight yesterday and all day today since morning and as soon as teammates are near with boat he releases to go there first?

#

its eu small and small oil rig its not spawning in hours because they are caming as a 4 man for hours and hours

#

camping^

#

are they somehow exploting this feature other players are reporting aswell

ocean thistle
plucky shuttle
#

!appeal

marble mantleBOT
#

Hey, @plucky shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slow birch
toxic shard
#

I would call that controlling, it's a smart move which require organisation and if well execute comes with the reward

quasi tapir
#

alr thanks

#

they been doing All day yesterday literally for 4 hours today since morning that i took one and smoil is so eazy to be camped i tried with mini they ak on platform 2 and 2 watch for boats while other 4 sit with boat as soon as teammate leave they go there first idk how to counter this

#

very annoying

random prawn
#

谢谢

#

@willow echo

toxic helm
#

Umm i just got banned for hacking after i timed out?

#

I havent used anything other than a spear yet lol

spare widget
toxic helm
#

76561197968768729

#

Ive barely even gotten a shit shack up yet lol

spare widget
toxic helm
#

No prob

spare widget
toxic helm
#

Awesome thanks a bunch, i can assure you ive never even considered hacking

spare widget
brittle wren
#

why am I still in the bath?I wrote the appeal on Saturday.You gave me an autobahn

#

they wrote to me within 1-3 days they will unban me

#

admin come on wake up as long as you can already sleep

ocean thistle
brittle wren
#

which website

ocean thistle
brittle wren
#

he writes that my appeal is under review.I served on Saturday.It's not funny

#

not only did you come up with some kind of auto ban, you also don't unban as you should

ocean thistle
marble mantleBOT
brittle wren
#

76561197994063541

#

now wait 1-3 days again?????????

ocean thistle
brittle wren
#

well, get into my position.I have 4k hours.I've been waiting for a week now.

ocean thistle
#

I'm trying my best as I do know how frustrating it is. I'm on your side. Please be patient and I'll get back to you

ocean thistle
raven bison
#

@brittle wren I am checking it out for you

#

@brittle wren You can play now

brittle wren
#

ыз

ocean thistle
#

Thanks Dilly!

fierce mulch
raven bison
runic marlin
cursive estuary
#

Am I allowed to receive information about why my team was banned through an appeal? hard for us to make an argument other than saying none of us are cheating even though our bans say "playing with hacker"

raven bison
runic marlin
shadow egret
#

where do u make ticket

runic marlin
#

blue name go brrr

raven bison
#

april fools was 13 days ago

runic marlin
#

sorry man a bit late on the schedule

fierce mulch
#

i guess @noble terrace taked your spot

runic marlin
#

darn jyrcella!

#

Nah, I left on my own will 😄

fierce mulch
#

tell me if jyrcella torturing you

ocean thistle
cursive estuary
#

sounds good thank you! didnt wanna waste my space jsut saying "we dont believe we are cheating" lol

fierce mulch
cursive estuary
#

appreciate it have a good night yourself

upper escarp
ocean thistle
runic marlin
upper escarp
#

blue role cooler anyway

cursive estuary
#

okay submitted an appeal, now that I am linked if you guys have any questions or need further information it will be sent to me via dm?

ocean thistle
cursive estuary
#

ah okay perfect, is it uncommon for an admin to reach out requesting more info? its more of an "accepted or denied" response

ocean thistle
fierce mulch
cursive estuary
#

all good appreciate the responses guys, have a good night!

tulip sundial
#

why server have coldown 2x eu?

toxic shard
#

coldown ?

wide vine
#

is eu 2x down?

#

I'm unable to connect and it says 0/300 pop on battlemetrics

ocean thistle
wide vine
#

alright

tulip sundial
cursive estuary
#

Hmm so my appeal was already insta denied, is there really no way for us to understand why? We are very confident no one in our group was using third party software and would hate to be banned over what we believe is a misunderstanding

gray blade
#

GET OUT CHEATER

#

2X EU DOWN

ocean thistle
gray blade
#

alright thanks

#

@ocean thistle is item on the floor disapear after a reboot ?

ocean thistle
ocean thistle
cursive estuary
#

Yep, first offense on any server actually in 4k hours of playing

ocean thistle
cursive estuary
#

The appeal response said the ban is a week long, but if we were unaware we were doing anything wrong then odds are if we hop on we’re just gonna get banned again

ocean thistle
hard citrus
#

Где сервер блять

neat pumice
#

But if you try and play with them again, on a different account, you're going to run into more issues unfortunately

tulip sundial
#

21 minutes given the time we're waiting?

cursive estuary
#

Ah okay thanks that’s the info I was looking for. Knowing what we need to fix helps us implement changes in the future, have a good night I appreciate all the help and clarity in the situation @neat pumice @ocean thistle 👍🏻

vernal drum
#

nice just lost 10 kits, nice server

tulip cloak
#

Free me

devout fern
tulip cloak
#

Free gang haters tried to stop us cause we was to up smh

crystal pendant
#

whitelist

vapid zephyr
#

We don’t have a whitelist 😄

crystal pendant
#

can i use vpn?

fierce mulch
crystal pendant
#

i can‘t join the server

fierce mulch
#

whats the reason

#

hacking?

crystal pendant
#

yes

vapid zephyr
#

If you got a ban

fierce mulch
marble mantleBOT
vapid zephyr
#

Make an appeal please

#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

crystal pendant
#

i have no ban

fierce mulch
#

send your steam64 id

vapid zephyr
#

Hacking no?

crystal pendant
#

This is my first time to join this server

vapid zephyr
#

If it’s for a vpn like you say

vapid zephyr
marble mantleBOT
#

Hey, @crystal pendant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

crystal pendant
#

76561199281769324

#

my id

vapid zephyr
#

Did you appeal

void kindle
#

VPN BAN !!!!!! 76561198871668792

vapid zephyr
marble mantleBOT
#

Hey, @void kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fierce mulch
deep drift
#

!appeal

marble mantleBOT
#

Hey, @deep drift

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven bison
crystal pendant
#

thank you

#

😋

vapid zephyr
#

😋

deep drift
#

steam id 76561198211282013

#

can i get unbanned?

vapid zephyr
marble mantleBOT
#

Hey, @deep drift

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

deep drift
#

I applied

vapid zephyr
#

Nice, someone will look at it when they get the chance

#

Average reply time is 1-3 days

deep drift
#

ok

vapid zephyr
#

Can be sooner tho so please be patient

honest sky
vapid zephyr
marble mantleBOT
#

Hey, @honest sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

honest sky
drowsy maple
honest sky
#

thank you!

mental kelp
#

hello! I just got banned, I made an appeal on the site but would it be possible to get a ticket? I wanted to play wipe and waiting 1-3 business days for the appeal is super inconvienent :(, even some clarification in a ticket until the appeal is finisehd would be nice 🙂

spare widget
#

@mental kelp What's your Steam 64 ID please?

mental kelp
#

76561198180826845

#

@spare widget

spare widget
wispy condor
#

Hello, today I was banned on the Rustoria US main server For playing with a cheater, I didn't even know that the player I was playing with was using third-party programs, I found him on the server, he said that he turned on the memory function to view through walls, but I took it as a joke, I apologize for my carelessness, is it possible to get unban?

lyric basalt
marble mantleBOT
#

Hey, @wispy condor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

zealous glen
#

why the hell am i banned?

#

@lyric basalt why does it say im banned for playing with cheater but the only 2 people i have played on this server before with is my 2 friends and i know they aren't cheating?

lyric basalt
marble mantleBOT
#

Hey, @zealous glen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

zealous glen
zealous glen
gleaming hound
#

You will see the response on the same website.

zealous glen
#

alr

zealous glen
wide glacier
#

hi guys, what should I do if I'm banned for hacking?

vapid zephyr
marble mantleBOT
#

Hey, @wide glacier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

If you don’t think you should be banned

zealous glen
vapid zephyr
#

😄

zealous glen
vapid zephyr
#

I don’t like hackers either, doesn’t mean we have to acknowledge it like that in public

crystal pendant
#

could not download level

#

can't resolve destination host

zealous glen
#

im patiently waiting 😄

thorny dune
tawdry marten
#

can u tp out of a building blocked zone? because someone was trapped in our base and did it

vapid zephyr
#

You shouldn’t be able to

#

It should be interrupted

tawdry marten
#

e36 tpped out

#

he was in our base 1 door away from tc that was closed and then tpped out with 30k metal frags

lofty snow
vapid zephyr
#

This would be the only way

tawdry marten
#

nah we closed the only door to it before we openned others

#

im sure of it

vapid zephyr
#

Auth on tc basically only way

tawdry marten
#

how do i make a ticket to show a clip aswell i want to see if he could be aimbotting or just good shooting

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
#

Top link

tawdry marten
#

ty

vapid zephyr
#

No problem :)

near halo
#

hi can I speak to an admin and check my profile 76561198038151566

vapid zephyr
#

What’s up?

near halo
#

I was kicked from the server for "playing with hacker" I sent an appeal as well

vapid zephyr
#

How long ago did you send the appeal?

near halo
#

yesterday

vapid zephyr
#

Normally we ask for around 1-3 days for the appeals

#

So please be patient

#

Someone will get to it as soon as possible :D

undone flax
#

how do I report someone in discord?

vapid zephyr
#

!ticket this is the system we use

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

undone flax
#

done

vapid zephyr
#

Appreciate it, someone will check up in it asap

undone flax
#

they are a team of 4, I only got 2 of their names

#

VERY dodgy indeed

loud palm
#

hi

vapid zephyr
loud palm
#

I have no idea why I'm banned

vapid zephyr
#

It doesn’t say who to come to?

#

That’s pretty odd

#

Let me check in with someone

gleaming hound
#

I have messaged the admin

vapid zephyr
#

Thanks Sam

uncut sinew
#

how fast do u guys take for tickets

#

on cheaters

loud palm
gleaming hound
#

For the moment though you will have to be patient.