#support
1 messages · Page 182 of 1
well i got accused of something that banned me back on like sept 20th they said i was hacking but dude I'm not this is only server i play on i have lots of skins hundreds of games no vac ban no eac ban nothing lots of server history but when i filed for appeal noone talked to me and it was denied i know it was a mistake so im trying to get it fixed so i can play us main with all my friends again
i assume it was because i tried to play on a mobile hotspot when i was out of my home state and was lagging out an couldnt play on sept 24th or so but i tried to log in since then and have been banned noone else played on my acount or anything i have 2 factor auth
Normally our appeals are final if they are denied :(
Maybe if an admin is around they can review it but I won’t guarantee anything
i know but im still trying im not a cheater
why am i not eac / vac by now then u know
I wouldn’t count on getting unbanned, since they are normally final
Eac isn’t affiliated with us at all, we reserve the right to believe you are cheating without an eac ban
Not saying you are, but just putting it out there
If your appeal was denied, I wouldn’t hesitate to start looking for other servers to play on that you enjoy :)
so pretty much it could have been a misclick or mistake and you guys reserve the right to throw me out like trash me even though ive been vip for years
got ya ill find somewhere else def not wanted here
No, admins do not ban lightly, if you were banned the admin that did do would have had a good reason
We accept everyone here as long as no rules are broken :)
We have bans for that reason
I am not an admin nor do I have access to your case
How long are you banned for?
But as me_ said admins do not have a hair trigger, they go through many checks to be as sure as they can about their decision
ok well i swear whoever banned me did
It should tell you when you get kicked from the server
they were blasting the ban cannon at everyone if they hit me i usually dont make it past prim
ill try connecting now and see
hello i got banned on rustoria.co us mondays for hacking can i get some help
Can you provide me your steamid?
where do i go to find my steam id
!steamid
Hey, @vapid zephyr
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
That link :)
76561199342426708
what is group limit on vanilla eu small?
I believe it is just a ui limit
so its possible to play as a 9 player group?
hello may I have an admin reach out to me privately please, I just have a question I'd like to ask, I'll keep it quick
so why am i banned for hacking
i dont understand what you mean by ui limit?
Believe nuclear is looking into it right now
the ui can only show 8 names but u can have more
ok thanks
Ui is the green names in the corner
You could have a team of 188
Even 189
But only 8 names per group of teams
Basically the 9th person will be on a team by themselves
Just give them base codes and whatnot and you’ll be good
ooooo thank you ❤️
yea yea just wanted to make sure so we dont break any rules
@stiff widget
:)))
Can you please create an appeal on the website?
how?
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
why rust+ doesn't work eu monday
I was playing with .wav when he was banned. As far as I could tell we were prim and he had crazy lag due to playing temporarily on 5G as he was travelling. We were playing in MrMookies group.
So you can cheat when you are prim?
Not saying they are cheating
But it doesn’t make a difference what you have
If an admin decides to change the appeal then we’ll gladly welcome you back on rustoria
Until then I’m not sure what else I can say
Is the admin that made the ban still a rustoria admin?
Not sure
We don’t disclose what admin bans who
If they see something change in the case they will most likely reach out via dms
Sorry, wasn’t asking for their name. Just realise that ban is from quite some time ago so it wouldn’t be crazy and might help Internally investigate the issue.
Are reasons for bans recorded with some sort of proof or narrative?
We're not going to explain our internal system but you can safely assume that we do not take banning lightly. We all always want to be as fair as possible and we maintain a high level of proof to support our decisions
Thanks for the better explanation ZenZen
Sorry if I’m being annoying just very keen to let my friend join back into the group after he’s been travelling.
Thanks for your help, hopefully someone gets time to look into this later.
If someone looks into it and changes a decision the person who was banned will get notified
Can’t guarantee anything though
hello, i'm coming few days after the EAC of my mate, you were saying that a EAC will probs turn into a vac ban but no. My mate got unban so it wasn't a ban for hacking or anything else, we got association banned for nothing, so can we get unban ?
why rust+ doesn't work
It happends, i said it can turn into a full ban. Can you dm me your steamid and your teammates?
ok
how do i appeal a ban
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
That link there
а есть карта больше лонг? просто он маленький
хотелось бы в 3 раза больше примерно
Нет
i got muted for 3 days but i havbent typed in chat any ideas why?
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Trying to bait players to say offensive words, is never a good idea. I suggest while you have a break from chat you can learn from this and come back a better person 🙂
!appeal
Hey, @mint parcel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
why sint the us 2x wiped yet
why isnt the 2x vanilla wiping
bruh i have been banned for saying hacking but i have 4.5k hours and peeked a bi guy
XDDD those admins
76561199223597121 ban hacking what is this
Thanks for the notice :)
very nice
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
That was meant for general 🤣
nice for banning legit people good admins
Admins don’t ban on hair triggers, they always have reasonable suspicion before they ban someone
Please appeal if you believe you are legit :D
How can I open a ticket
!ticket
Hey, @vapid zephyr
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @mint parcel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how do i report someone to get muted for saying n-word to me
!ticket
Hey, @vapid zephyr
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
If they got muted what else do you want to come if it?
i want him to get muted
Are they already muted?
no
Was it over voice?
yes 1 min ago
We don’t monitor voice chat unless besides super extreme scenarios because of how proof can be faked
so clips cant be used as proof?
alr
im tryna buy a subscription but im not sure which server it is
If you don’t believe you should have it, I wouldn’t use it
Not 100% sure I’m the circumstances
Okay don’t say I didn’t warn you
I made a payment support ticket, do I just type in the ticket or how does it work?
Well you were already told not to use it
do I just answer the payment support ticket bot to apply an issue?
Still nothing shenzyy?
nope
Mhmmm
!appeal @fossil viper
Hey, @fossil viper
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
its been taken care of, dw
👍
i have a question
why i try to join the rustoria server on rust i keep getting disconnected for the reason disconnected
Where do i appeal??
?appeal
Hey, @zealous heart
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Can you provide me your steamid?
my friend code?
?steamid
Hey, @burnt pier
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199348816385
Nuclear my friend was banned 2 ish years ago undfairly can u look at his appeal again please?
Please go ahead and create an appeal on our website
i did just now but by mistake i put eac instead of dc
What do you mean?
I meant to put dc for disconnected but I put eac
Do you have any other account?
Um i dont but I played on my friends account for csgo
So what do i do?
so @tough bane what do i do....
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how to report a cheater ?
!ticket
Hey, @glacial rampart
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
100% sure he's cheating on mondays
Ayo we have a spin botter on Rustoria 3x no Bps already sent in a ticket
Did you F7 or do /ticket? Or both?
I F7'd and senta ticket hes helping another clan aswell
cant find a ticket chanel
Do /ticket in game
but reported him ingame
Did you F7 or do /ticket?
If you did /ticket then that's great! Admins are constantly investigating tickets, so we appreciate your patience while they look into it
Where do I make a ticket abt a hacker? He about to grief me.
!ticket
Hey, @cinder vine
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Also make sure to F7 them @cinder vine
F7 and /ticket them in game. Please do not call out cheaters in chat. An admin will look into it ASAP
can someone tell me why i keep getting disconnected when joining any rustoria server??
!gamefiles try this first
Hey, @burnt pier
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
If you're still having issues after that, let me know
What's your steam 64 ID
76561199348816385
Are you looking for it in server list or trying to connect with IP?
I can take a quick look
yes pls
server list
why am i banned?
it says i have appealed it before but i have no clue why im banned
Hey, so it looks like you were gamebanned from Rust 13 days ago 😦 We have a 180 day minimum for gamebanned alts so unfortunately you'll need to play elsewhere and then come back in 167 days (September 17th) and you can message me at that point
yo zenzen
how am i game banned?
On your previous account. Just because you make a new one doesn't make a difference 😬
no but the thing is i didnt cheat
But I'm sure you can find another server to play on for awhile.
And it's EAC, the anticheat for the game, employed by Facepunch saying you were cheating 😦 That's a big deal
i gotta question
@burnt pier https://www.easy.ac/en-us/support/game/contact/appeal/ You can appeal it there. If EAC reverse it, please let us know
ok
can you tell me if 76561198807999282 is banned any why it is
this is my only account
all it says is
Disconnected: Banned come to discord -dale
It seems like @drowsy maple, an admin here, wants to have a chat with you.
Just a moment please
👍
Do Monday servers wipe bps on force???
Nope they will remain
Awsome
how do i appeal for a ban
!appeal
Hey, @worthy palm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
yo @noble terrace
it says im not banned but when i load into rustoria small it says im hacking
only thing i accidently had open was my vpn
when did you originally get kicked?
try appealing as a mute instead. just specify in the appeal that it's for a ban
yea im still banned even after shutting it off
alr
what's your steam id?
?steamid
Hey, @worthy palm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198432935021
Still submit an appeal in the meantime 🙂
alright
SHADOWLOOKDUMB griefin in outpost rn been stuck for 20 min now
Unfortunately, griefing is not against any rules even though it's annoying :/
how do i check status of my ban appeal
link your discord account to their site
im getting discconected: disconnected
This is most likely happening because of sustained wifi problems have you been having issues with rubber banding and lag as well
You can recheck the appeal site or if you linked your disc you get a DM
!appeal
Hey, @dusty portal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I did link but I never got a dm
@noble terrace It was my VPN.. I did deactivate it i just never restarted my game
i think this 8 man near my base has 1 or 2 cheaters
instant trippled my whole team when they were raiding us?
!ticket
Hey, @cobalt bone
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
lmaop wrogn discord
please
mixxed u up with rusticated
Can happen :p
unban me please! i did nothing, i paid for vip and get banned for doxxing! i did not dox anyone!
!appeal
Hey, @velvet olive
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i did do that
i litearally have nothing to do today except play some rust and i got wrongfully banned. idk whta the admins are doing that takes three days to respond to my appeal
please
blud play another server in the meantime calm down
or just dont dox lol
hey anyone know why my rust keeps crashing
i have freinds on the server i bought vip i want unbanned'
dont doxx then its easy
no reason for ban ill hop in call right now
please admin
i spent hard earned money on a vip just to get banned
If you're lucky maybe an admin can help you out sooner but otherwise you'll just have to wait
aye but anyone know why my rust keeps crashin
What happens, does it just close or
theres like 20 admins on why cant anyone just help me
it says wait to respond or close program and i have a decent pc
How do I contact a discord admin?
Depend on the reason
Please send me a ss
@toxic shard
Is there a way to open a ticket?
please assist me
that is definitely a scam
please someone assist me
I'm not sure what the problem is based on that info, maybe you can google it yourself if you haven't done it already
Could be a lot of things
but its only rust
could anyone please assist me
What do you need help with?
i got banned for "doxxing" after buying vip
?steamid
Hey, @velvet olive
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
i assure you i did NOT dox
76561198206060275
i also bought vip and wasnt able to utilze my early start
PLEASE!
You was banned on 01/04/23 for posting a telephone number in chat
it was a fake number
people were meming
someone pout there number in chat and said "call me" and i was just messing and put a fake one
the number was not a real one
You are welcome to appeal your ban via https://bans.rustoria.co for the banning admin to review further
i did!
i did do it, please unban me you just check and seen i did nothing wrong!
|
PLEASE ASSIST ME ADMIN!
PLEASE ASSIST ME ADMIN !I BOUGHT VIP AND WAS BANNED FOR POSTING A BLANTANTLY FAKE PHONE NUMBER IN CHAT!
If you have appealed then this will be reviewed within 1-3 business days. I am not your banning admin. They will review it as soon as they can.
1 TO 3 FUCKING DAYS!?!?!?!? I DID NOTHING AND BOUGHT VIP FOR A WASTE YOU GUYS TOOK MY MONEY AND BANNED ME FOR NO GOOD REASON! PLEASE CONTACT THE BAN ADMIN AND TELL HIM
I DID ABSOLUTLY NOTHING BAN WORTHY!
WHY CANT YOU DO ANYTHING
I cannot help you any further. Your banning admin is aware of the appeal and they will look into as soon as possible. However being a vip member gives you a queue skip perk into our servers and not a quicker response on appeals.
yeah but will i be reimbursed for the improper ban?
like wtf do you "admins" do if you cant help anyone
my freinds are in the server i ust want to play!
i didnt dox anyone!
Your ban looks to be correct. Also, You admitted to it also. If you would like a refund I would recommend you make a #payment-support ticket for the payment team to review further. However please note once VIP is used a refund cannot be issued however, they would be better placed to advise you if you would like to be refunded.
@west mica alright if my ban seems to be correct how about you call the fucking number that i posted and see! its a fake fucking number and i got banned! and it was the number for my telephone in rust!
I suggest you should have put that in your appeal.
you know it? why cant you do your job and support me? instead youre treating me poorly for no reason! i explained my situation to you and you are evading what im saying
@fossil igloo Kannst du mal dc schauen?
why cant you just help me and go on with your day!
<@&274971100184576010> have video evidence of a cheater, f7 reported but i would like him banned asap based on the video if possible
Hey, @austere escarp
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I DID ABSOLUTLY NO SORTS OF DOXXING TO ANYONE IM REQUESTING TO BE RIGHTFULLY UNBANNED
AWZ3 is doing what he can to assist you. AWZ3 is not the banning admin so even if he wanted to do so he cannot unban you as that isn't how bans here work. The admin that banned you is the admin to unban you in the case of an appeal being accepted. So sitting here telling him to "Do his job" isn't needed at all
SHOW THE EVIDENCE
just added the ticket
@void condor why are you replying to me if youre not going to help me?
please assist me admins i did nothing wrong and got banned i just want to play the game!
Scammer from this discord trying to bait me. here is screen shot <@&274971100184576010>
I'm replying to you, because you're speaking to the staff here with no respect. He's given you the answer and you're refusing to listen
wow
u guys muted big foot
u ban for no reason trust im talking to the owner u admins r fried
Bro was is this we pay these fat admins with our vip money and they sit around on their ass like some discord mods not doing shit and not even helping the community like why the fuck are you admins if you can't do shit
bot ass admins bruh
go eat some mcdonalds you fattties
You might want to look to the roles of the person you are speaking to
big foot did nothing u admins make no sense just wait awz3
Why doesnt it say server kickbanning the guy that got banned?
my dog in lock up for false imprisonment
just wait lol im loyal to rustoria
Lookin forward to it 
free my dawg fuck these fat admins
i paid more than u made rustoria
how come the cheater got banned but it doesnt say it in global chat
Y’all are wildin, you think this is gonna help your cases?
u guys banned big foot for what? plz send evidence
This isn't helping your friend with their case - find something else to do with your time 🙂
mute all of us thats what u guys do
If the player is offline is doesn't show in global chat
bruh i can't cancel my subscription the button doesn't work. is this some sort of ploy to constantly charge me?!?!
be honest
Hop in support we can assist you with that
@toxic shard his teamates are still on tho
what did he do plz show evidence we just wanna play im loyal to rustorra lol
no ddox
he asked where do u live in rust terms
not irl rust numbers n coors
Maybe it's a vpn ban in this case
@toxic shard Can you maybe check their teamates to?
Your friend has gotten the same support / assistance regarding their ban appeal that any other player would, we don't have vendettas against random individuals - you might not agree, but you sadly don't have any insight into our routines. There's nothing more to be discussed at this point except for them to wait for their appeal response 
!report
Hey, @minor grail
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please make a ticket and we will look into it
shouldnt they be banned on association?
hellp
Ingame?
Depend, how do you know he is banned if it was not displayed in the chat ?
plz someone help me
What can i help you with
Notification from ticket sup
Dm me his name and steamid
ok
Multiple admins have addressed this with you already. Please stop.
No. Several admins already have.
You're not the player banned, you don't need help. Please stop typing in the support channel if you don't need help yourself
Need to speak with an admin
Can i help you with anything?
Move to #general please 🙂
ok
@junior venture may it be in DM? Please 🙂
Cant you type here?
i need some help joining the server i keep getting an error
Which error are you getting?
!mapfiles
Hey, @loud hornet
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
it didnt work
I sent you a dm
?
!verify
Hey, @loud hornet
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
!gamefiles @loud hornet
Hey, @loud hornet
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
Hey, @magic cave
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @lilac rain
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @eager current
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
cheater on 2x
Hey, @wispy nexus
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
when will be the long maps?
Max members same group on rustoria eu medium?
#oldserverinfo Team UI limit, not a clan limit
hello apparently i got banned for playing with a hacker on us ondays?
One sec
@spare widget yall froze me for legit no shit can someone moove me
We don't freeze people
But there may be some sort of issue with your game
Moove me il proove you wrong
If you got banned and you think its unjustified you can appeal by writing !appeal
!appeal
Hey, @vapid zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Can we get some admin help on the rustoria 2x US
with what?
hardcore hackers
Hey, @vapid zephyr
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
we have been
everybody is making tickets...hackers still running wild
atleast 15-20 are talking about them in global
you have f7 aswell?
yup!
also- please try not to call out cheaters on global since it makes it way harder for us to investigate
i havent...everyone in chat is
im just tired of people spamming global so i decided to come here
guy with 5 hours was shooting me from 100m
i appreciate yall!
same server?
dont call put cheaters in chat
please
uh i keep saying it in chat and no admins are doing anything
bro i see you talking in chat
after i just told you not to call out cheaters
ive mentioned it to the admins hopefully someone can help soon
its all good im not blaming you
hopefully someone can look into when they get a chance
ight
so many ppl cheating on the 2x
Please report them using /ticket.
!ticket
Hey, @molten flicker
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
idk how to use this
literally advertising cheats, ppl are siding with hackers, server is unplayable
i know im trying to get staff on
so basically half the server gonna lose their loot before anything is done?
Charlie dude....they can only work so fast bro
im not mad at you?
people are getting banned left and right....admins are working on it
not a single admin is online, literally no one can help
im trying to help yall
just be patient for a min please
trying to work on it
thanks in advance
how do I report a cheater
You can make a ticket here - https://rustoria.co/tickets/report
why yall let them plug their cheats in chat?
We absolutely do not. What server?
all gone :D
in future please dont call out cheaters in chat
makes it harder for us to investigate
Hey, @vapid zephyr
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Is it still lagging Marlboro?
Dm it to me
I don’t see any widespread issues, if you’re still lagging please create a ticket in #network-support-old
Question, when thursday is force wipe will the scheduled wipe on friday still take place? (10 x eu no bps)
Yes 10x will wipe on friday aswell
my profile https://steamcommunity.com/id/exoyt/
I went to the server, wrote that I was in the bath for a cheat, went to file an appeal on the site, it gave an error ... "YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN."
!appeal
Hey, @trail panther
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
give it a few minutes and you should be good to go
thanks
any admins on 5x no bps eu?
Hey, when is force wipe
there is two clan teaming here if any team can come i have a screenshot of it
!report
Hey, @coral mulch
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!force
Hey, @wary oak
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680804000:F> (your local time) is the time of the next force wipe and it will happen <t:1680804000:R>.
If you still have issues you can execute :
sfc /scannow```
in an admin console
It will check your windows files for corruption and repair them
Hey, @ivory sable
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
сделайте сейчас вайп на растория еу лонг пж я заебался ждать
You should receive a message from the bot once the appeal has a decision
thx
hello, I was banned for a reason (Hacking) most likely because of my dynamic ip address, can this be fixed?
!appeal
Hey, @keen turret
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I already had such a case and I was quickly unbanned
!steamid
Hey, @keen turret
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Steam ID: 76561199223157851
wait for an admin response
Okey)
Please wait 5-10 minutes and you should be fine to connect 
hey it wont let me join the server and wont tell me why, there isnt a reason for me to be banned. also submitting an appeal just says that im not banned
I can take a look right now for ya
@ebon falcon I'll DM you
@spare widget Hello,i need some help. can you check this 76561199344039586 . vpn ban
I'll check it
thank you
Looks fine to join
hello, I have all the doors were closed, and there are no open seats. this player turned out to be on my 3rd floor inside the house, I think he is a cheater and somehow climbed inside. EU MONDAY
is this a new look? I see this for the first time
@spare widget could you please assist me
Ready to assist. What's up?
I think I'm up to speed
One sec
so i was banned for “doxxing” and the reason was i but a phone number in chat, i sent appeal but haven’t heard anything for two days, the phone number was fake…
thank you very much sir! 🙏
It was yesterday at 6 pm not 2 days
It matters because average time to get an appeal response is 1-3 business days, and your original statement made it sound like you submitted your appeal 2 days ago when in reality it was last night.
@velvet olive Can you join Waiting for Support?
i got wrongfully banned two and a half days ago and sent speak one day ago
up chek my plz text
yes i can zen give me one minute
@velvet olive Awesome, thanks 🙂
joined
[High Quality] Pistons nick ,EU MONday chinese cheater
I can’t send him a report for some reason, he climbed the 3rd floor and somehow got inside the house. there is no passage
maybe account cheater https://steamcommunity.com/profiles/76561199183244822
!ticket
Hey, @vapid zephyr
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please avoid calling out cheaters in public
Make a ticket and leave as much info as possible
@spare widget Hello, please can you check the ban on 76561198363669726? @proven pulsar He was banned whilst experiencing really bad lag on a hotpsot connection in September 2022. He has been a longtime member of MrMookies group and no-one could see any signs of hacking. If he cant be unbanned please can you let us know the reason / type of hacking he is believed to have committed so we know what to look out for in future.? He tried to appeal at the time but was told "You were banned for hacking and you will not be unbanned" by Trashy. When he asked yesterday he was told bans are final and his appeal was denied. Thanks.
Can discuss on voice if easier
you can make the votes for the eu longa and us longa cards separate, we choose the card and they give it to the American server and people are disappointed that they took the VIP
No need to post it in every channel
I don't expect any change in the vote system before the new system is in place
Ok
We don't disclose what are our proof or details about bans, moreover for hacking
He was told that you have no proof and he was asked to provide clips that prove he wasnt hacking, this doesnt seem fair.
Well, that doesn't seem correct lol We would never say any of that. It's nice that you're advocating for your friend, and I totally understand you want to back them up, but at this point they've received a response. Going on about it here isn't going to change anything it seems. We're not going to discuss it with you - we also have a policy of not sharing proof, which should be obvious. There's a difference between having proof and sharing proof. Sorry that the appeal didn't work out in your friend's favor as they looked to be banned very intentionally and without error - I hope they find somewhere else they enjoy playing and that everything is good for you otherwise, Rust and beyond.
Can i send you a photo of a message he received yesterday telling him to provide clips from prodigy?
Sure, DM me
@spare widget can i ask u a question
u may not know the awnser
and can i dm u it?
hai can u ask u some
Yes :)
can i dm u it?
Go ahead
@ocean thistleplease wipe it now
In two days
i'm tired of waiting
we can't control force wipe lol
Sorry, had stepped away and was on the phone
!appeal @summer hawk
Hey, @summer hawk
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
damn i've been waiting for a month
Hey Ik I’ve been going on abt this a lot
Map votes?
But it is rlly early in the morning for me and was wondering if maps come out within the next 30 mins or so?
The maps will be out whenever Aden is ready
Still a couple of days until wipe, so nothing to worry about 
Yeah alg was just wondering if I should stay up a bit longer for map vote or go sleep
They are gonna be there at some point regardless :)
voting for it today or tomorrow won't change much
Your vote counts the same today and tomorrow
Ahh that is slightly different
Hello
Haha
Hello
Hey there
Once long votes are out (sometime today I believe Aden said) you should be able to see eu if I’m not wrong
Well got a notification saying 25min ago the vote will be up 5 minutes later
Don’t worry about it :) happy to help
=)
how i can apply a unban?
!appeal
Hey, @queen locust
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I was banned, this is my id76561198326477391
@toxic shard i had do a appeal but thats was denied with the reason
Your appeal has been DENIED. This decision is final and is not able to be appealed.
As I told you in the discord, your ban will remain until 180 days have passed since your gameban was issued.
and i think thats over 180 days
?steamid
Hey, @queen locust
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I was banned, this is my id76561198326477391
!appeal
Hey, @raven sable
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561199253078709
hey, when will be the next wipe on Eu-Long?
@toxic shardHelp me out
I was VPNban, please help my admin @tough yarrow
@outer coral i can tell you if you spam you got banned or muted for that shit
I reopened your appeal, it will be reviewed by the admin in charge of your ban
ty
ok
I can't open the complaint URL and I've been banned because of the VPN MY ID76561198326477391@toxic shard
Hello there, this should now be resolved.
OKOK thanks
/ticket
Hey, @lusty cedar
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
vpn ban 76561198183820935
I'll take a quick look
hey im struggling to connect to the server its not in my server list
kk
https://bans.rustoria.co/ "mute appeal"
already appeal
I LOVE YOUR
Excellent - it'll be handled as soon as possible. I've forwarded on to the admin handling that situation
zenzen i cant see the 3x no bps server can you help me
Have you tried the f1 connect jayy?
yeah
And it doesn’t work?
nope
Eu or Na
eu 3x no bps
k if i got remove this ban plz tell me . appreciate
I can only see facepunch and rustafield servers
My friends and favourites arent showing up either
Sometimes happens I normally have to reload rust
May be another fix but I’m not aware of it
hasnt worked
Ive tried that a few times
Im still not able to see everything i should be able to
Wtf everything just reappeared out of nowhere
Are you having the same issue as mog?
Okay then
Ooh that’s good
Can you see other servers besides the 3x?
Like other rustoria?
i was having the same issue it fixed itself aswell
Nice, probably a facepunch issue then
Hello. https://steamcommunity.com/profiles/76561198122811898/ 需要帮忙。 我因为拥有 VPN 而被禁止 HACKING
!appealcn
您好, @near halo
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
Link your accounts to get special rewards in-game.
i need admin
我开了上诉。 管理员现在有机会帮助我吗? 我不想等 3 天..
@spare widget VPN BAN 76561198122811898. Can help me?
I'll take a look when I'm not driving
You best ❤️
Well don't thank me yet 😊 I managed to check and I'd recommend you visit https://bans.rustoria.co/ if you haven't yet and to submit a "mute appeal" if it says you're not banned. Will be reviewed asap
can chat admin come to 10x eu no bps and mute these void kids
zenzen can you review my appel me and a few teammates were banned. bc we joined a new clan and somone in the clan was ban evading and some of us got banned @spare widget
on toria monday US
Sure, what's your Steam 64 ID please?
Get your Steam ID 64.
@spare widget
Send the Steam 64 ID please : it'll look like 76561108392010 - the rustoria link gives that easily
76561199230019534
Thank you
An administrator is present
ZenZen is a present
zenzen did you read my appeal
@trail panther I passed it on to the admin handling your situation
Is there a certain amount of days you have to wait for a game ban or is it just perm banned never play again
alright
My account node has been blocked by ban
180 days for 1 gamebanned acct, unless it happened on our servers
@spare widget My account node has been blocked by ban
What's your Steam 64 ID please?
http://rustoria.co/getmyid
Get your Steam ID 64.
Can I send u my old account and see if I’d be able to play been so long I can’t remember
@spare widget how long do you think needto wait
I'll DM you
Alr
Not sure. Just as soon as possible.
Rustoria™ - Get My ID
Get your Steam ID 64. 76561199077005773
@spare widget Steam ID 64. 76561199077005773
@spare widget How long
zenzen where do i check
@light timber Every time you tag me it'll delay my progress by 10 minutes
I'm just kidding but yeah, one second please
discord or website
Probably the website if you've submitted an appeal. They may reach out
!appeal
Hey, @trail panther
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
He knows, please be patient while he checks. Thank you so much
thank you
Rustoria lags 1000+ ping
My team is waiting for me
Would you mind opening a #network-support-old and someone will investigate it for you
@light timber @light timber @light timber
It looks like @light timber
you are @light timber fine to @light timber now
It had been fixed before I even checked @light timber it thankfully
You're good to go @light timber have fun and play! @light timber WOOOO
ok\
Have fun! @light timber 🙂
You should stop wasting money in new accounts
your appeal will be denied again
🤣🤣🤣
Hello guys,
Can I somehow see the coming map on 2x vanilla server at force wipe?
At wipe it will be posted in #wipe-feed
@balmy cypress
/ticket add Hi we have someone cheating on rustoria 3x
Hey, @soft panther
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @orchid depot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
need admin
how can i help?
so there were hackers that killed me and i reported and they got banned is it possble for you to remove there doors for loot or does this server not do that
sorry we don't help other players in any way inside the game
not even remove hackers bases? mmmm ok cool thanks
you are welcome 🙂
!appeal
!appeal
Appeal on website : https://bans.rustoria.co/
its telling me that im not banned but yet when i try to join the server it disconnects me and last time it banned me was like 15 minutes ago and i dont know what to do like nothing is working
Appeal as a mute and describe your problem with ban in there
there is a cheater
Please make a ticket here - https://rustoria.co/tickets/report
Don't call out cheaters by name. It makes it harder for admins to do their jobs
ok
i summitted it. How long does it take for an admin to respond?
^
Really no way of knowing, it depends greatly on the specifics of the situation. But I can assure an admin will review your tickets as soon as they are able to.
When applying for mod, if your application get's accepted, do I receive a discord message or is there another way I would be getting contacted?
Yes it will be a dm
Cheater reports happen where?
Hey, @kind patrol
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can this guy get muted on eu monday?
Heck yes
But in the future it doesn't hurt to send in a ticket in-game (/ticket add (your report)" or on the website http://rustoria.co/tickets
alr, also with this kind of dudes? I can also use /ticket for this?
Yes, absolutely
alr, good to know for the future ty
ugh, im dumb. i bought a donor kit for the wrong server, can i have it switched please
i bought for no BPs america instead of Trios No bp America
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!vipissues
Hey, @brazen minnow
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
!report
Hey, @hallow cedar
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
If you believe the ban was unjustified you may appeal on our website
is the support system down on the website?
Can you try appealing as a mute instead? Just put in the appeal that it's for a ban
im trying to report somone but its not working
Can you submit a ticket in game instead? Use the /ticket command
it ended up working on the website just was being buggy
Glad it worked!
wow its 1 to 3 days you cant do it fast my friend wait for me ?
1-3 days is just an estimate. It could be shorter, just depends on the situation and admin's availability
@soft geode Checked into your situation
Hope you have a great day
That's more me
why can i not log onto rtg it keeps disconecting me
Wait 5- 10 minutes and you should be totally fine
its been like that for a few weeks now
I've fixed it once and for all*
(*until there's another issue)
thanks appreciate it
ZenZen, can you help me on my ticket?
People do exactly that sometimes. Unfortunately you'll need to wait for one of the individuals who handle VIP stuff specifically 😦
Easy fix but just will have a delay
ok nw ty
Thank you for your patience. Just underscores the importance of doublechecking but I'm sure you won't have an issue moving forward
We've talked about making a way for it to be more clear, even though admittedly it is pretty clear when you look at it now
Maybe one more check box or something
god kit comes with the kit pvp correct
any admins?
Hey, I'm not an admin, but I still might be able to help. What's up?
need to put a ticket in for a sus player.
Okay, you can either use the /ticket add (info) command in game., or you can submit a ticket on out website - https://rustoria.co/tickets/report
@plucky bough is it possible we can get the rustlink maps for the long maps that have been posted?
For tickets there isn't really one, it depends greatly on the specifics of the situation. But I can assure you an admin will review your ticket as soon as they can.
can someone join voice support when they can
Sure
is ur website down ?
Doesn't appear to be
ADIM?
huh?
why my own sam site shooting our whole team when we all got auth in yo server?
SAM sites will still shoot you even if you're auth'd on TC. I'd recommend putting them on defender mode or having a switch to turn them off completely if you're flying in or out of your base
bro it aint ever do this before
no better time to start :D
no point in sams then bro
what do you mean?
sams are super useful especially now that mlrs rockets are in game
are you on modded or vanilla?
modded 10x and they just shooting me
us or eu?
us 10x does not do that if thats what you are on
id make a ticket if thats the case
should have led with the "what server are you on" question lol. definitely make a ticket
Is anyone able to help me in my ticket, i really wanna be able to use my kit and its been a few hours now
what is the problem?
what kit are you trying to use
i bought my kit for the wrong server by accident
yeah
iirc only a few people access those, so they may take slightly longer, in the future i would just double check before purchasing :D
ok ty

any admin?
for rust+ to detect raids, do I need electronics?
I got banned for playing with a hacker
have you made a ticket?
On vanilla yes, 10x no. Idk about 5x
thank you
and none of my team use hacks and no one of my team was banned
where?
!ticket
Hey, @sinful pelican
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @sinful pelican
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
more appropriate^^
!apelal
!apepal
!apepal
lol
!apellap
as is ScriptK on the US 10x
Script is not a cheater
Ive played with him many times
hes just killed us through walls
Hey, @vapid zephyr
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ok thanks
No problem 🙂
question for No BPs 3x US it wipes Mondays and Fridays, but Thursday is also a wipe does that mean it wipes Friday again? or just Thursday?
!force
Hey, @autumn loom
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680804000:F> (your local time) is the time of the next force wipe and it will happen <t:1680804000:R>.
tried to apply for staff but it says my steam is linked with another discord acc?
Steam ID: 76561198170197787
!unlink
Hey, @dreamy sable
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
Hello there, if you are still experiencing this issue could you DM me please?
10x nobps eu is down
Hey, @dim mirage
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
that says why we cant get on
!appeal
Hey, @dim mirage
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i thought i got banned lmao
i cant join SEA long sever
what's the disconnected message ?
I'll check it out
can u ban 2 cheaters pliz
!ticket
Hey, @magic jetty
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
thx man
SEA Long is starting up
Hello i will raid by cheater now is possible to ban him he respawn kill inside on my base
!ticket
Hey, @delicate carbon
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
It's up now!
!appeal
Hey, @thin mirage
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @heady kernel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hi! what do i need to do to connect to ur UKN servers? it keeps showing me World file mismatch error
!mapfiles
Hey, @mellow flare
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
does /sil not work on 2x us atm? couldnt post pictures
It should be working
treied 4 different photos none worked
check if you didn't forgot to put .png at the end
for me all photos were working (tryed it on vanilla server)

