#support

1 messages · Page 182 of 1

vapid zephyr
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Is there any id be able to help with?

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I am not home but I still may be able to help :D

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@proven pulsar

proven pulsar
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well i got accused of something that banned me back on like sept 20th they said i was hacking but dude I'm not this is only server i play on i have lots of skins hundreds of games no vac ban no eac ban nothing lots of server history but when i filed for appeal noone talked to me and it was denied i know it was a mistake so im trying to get it fixed so i can play us main with all my friends again

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i assume it was because i tried to play on a mobile hotspot when i was out of my home state and was lagging out an couldnt play on sept 24th or so but i tried to log in since then and have been banned noone else played on my acount or anything i have 2 factor auth

vapid zephyr
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Normally our appeals are final if they are denied :(

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Maybe if an admin is around they can review it but I won’t guarantee anything

proven pulsar
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i know but im still trying im not a cheater

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why am i not eac / vac by now then u know

vapid zephyr
vapid zephyr
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Not saying you are, but just putting it out there

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If your appeal was denied, I wouldn’t hesitate to start looking for other servers to play on that you enjoy :)

proven pulsar
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so pretty much it could have been a misclick or mistake and you guys reserve the right to throw me out like trash me even though ive been vip for years

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got ya ill find somewhere else def not wanted here

plucky bough
vapid zephyr
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We accept everyone here as long as no rules are broken :)

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We have bans for that reason

proven pulsar
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then why am i banned i never broke anyrules

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thats what im saying

vapid zephyr
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I am not an admin nor do I have access to your case

plucky bough
proven pulsar
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for a reason not no reason

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forever i guess i dunno it wont let me connect

vapid zephyr
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But as me_ said admins do not have a hair trigger, they go through many checks to be as sure as they can about their decision

proven pulsar
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ok well i swear whoever banned me did

plucky bough
proven pulsar
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they were blasting the ban cannon at everyone if they hit me i usually dont make it past prim

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ill try connecting now and see

charred harness
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hello i got banned on rustoria.co us mondays for hacking can i get some help

tough bane
charred harness
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where do i go to find my steam id

vapid zephyr
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!steamid

marble mantleBOT
vapid zephyr
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That link :)

charred harness
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76561199342426708

hardy rover
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what is group limit on vanilla eu small?

vapid zephyr
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I believe it is just a ui limit

hardy rover
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so its possible to play as a 9 player group?

clear sleet
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hello may I have an admin reach out to me privately please, I just have a question I'd like to ask, I'll keep it quick

vapid zephyr
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Only a ui limit

charred harness
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so why am i banned for hacking

hardy rover
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i dont understand what you mean by ui limit?

vapid zephyr
clear sleet
charred harness
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ok thanks

vapid zephyr
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You could have a team of 188

junior wing
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Even 189

vapid zephyr
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But only 8 names per group of teams

vapid zephyr
vapid zephyr
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Just give them base codes and whatnot and you’ll be good

hardy rover
hardy rover
vapid zephyr
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We don’t have a limit for vanilla :)

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Appreciate you checking in first though

void condor
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@stiff widget

hardy rover
tough bane
charred harness
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how?

vapid zephyr
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!appeal

marble mantleBOT
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Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

storm light
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why rust+ doesn't work eu monday

vital musk
vapid zephyr
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So you can cheat when you are prim?

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Not saying they are cheating

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But it doesn’t make a difference what you have

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If an admin decides to change the appeal then we’ll gladly welcome you back on rustoria

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Until then I’m not sure what else I can say

vital musk
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Is the admin that made the ban still a rustoria admin?

vapid zephyr
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Not sure

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We don’t disclose what admin bans who

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If they see something change in the case they will most likely reach out via dms

vital musk
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Sorry, wasn’t asking for their name. Just realise that ban is from quite some time ago so it wouldn’t be crazy and might help Internally investigate the issue.
Are reasons for bans recorded with some sort of proof or narrative?

spare widget
vapid zephyr
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Thanks for the better explanation ZenZen

vital musk
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Sorry if I’m being annoying just very keen to let my friend join back into the group after he’s been travelling.
Thanks for your help, hopefully someone gets time to look into this later.

vapid zephyr
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If someone looks into it and changes a decision the person who was banned will get notified

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Can’t guarantee anything though

cedar bison
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hello, i'm coming few days after the EAC of my mate, you were saying that a EAC will probs turn into a vac ban but no. My mate got unban so it wasn't a ban for hacking or anything else, we got association banned for nothing, so can we get unban ?

storm light
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why rust+ doesn't work

raven mist
glad gorge
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how do i appeal a ban

vapid zephyr
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!appeal

marble mantleBOT
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Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
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That link there

obsidian jasper
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а есть карта больше лонг? просто он маленький

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хотелось бы в 3 раза больше примерно

junior wing
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Нет

eternal urchin
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i got muted for 3 days but i havbent typed in chat any ideas why?

vapid zephyr
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!appeal

marble mantleBOT
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Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west mica
mint parcel
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!appeal

marble mantleBOT
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Hey, @mint parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

weak thicket
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why sint the us 2x wiped yet

vapid zephyr
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Has to wipe

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Takes time

covert crystal
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why isnt the 2x vanilla wiping

vapid zephyr
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Server restart takes time guys it isn’t instant

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Should be up very very soon

near halo
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bruh i have been banned for saying hacking but i have 4.5k hours and peeked a bi guy

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XDDD those admins

elfin jewel
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76561199223597121 ban hacking what is this

vapid zephyr
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Thanks for the notice :)

near halo
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very nice

vapid zephyr
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!appeal

marble mantleBOT
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Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
near halo
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nice for banning legit people good admins

vapid zephyr
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Admins don’t ban on hair triggers, they always have reasonable suspicion before they ban someone

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Please appeal if you believe you are legit :D

mint parcel
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How can I open a ticket

vapid zephyr
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!ticket

marble mantleBOT
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Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mint parcel
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!appeal

marble mantleBOT
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Hey, @mint parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sage bay
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how do i report someone to get muted for saying n-word to me

vapid zephyr
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!ticket

marble mantleBOT
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Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
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If they got muted what else do you want to come if it?

sage bay
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i want him to get muted

vapid zephyr
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Are they already muted?

sage bay
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no

vapid zephyr
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Was it over voice?

sage bay
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yes 1 min ago

vapid zephyr
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We don’t monitor voice chat unless besides super extreme scenarios because of how proof can be faked

sage bay
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so clips cant be used as proof?

vapid zephyr
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Because of the ability to fake them probably not

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I’d make a ticket anyways

sage bay
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alr

pseudo tree
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im tryna buy a subscription but im not sure which server it is

vapid zephyr
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If you don’t believe you should have it, I wouldn’t use it

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Not 100% sure I’m the circumstances

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Okay don’t say I didn’t warn you

drowsy palm
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I made a payment support ticket, do I just type in the ticket or how does it work?

raven mist
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On what server?

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Would love to see that

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Mind giving me the server?

vapid zephyr
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Well you were already told not to use it

raven mist
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Yes

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Alright!

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Not seeing anything in dms yet

drowsy palm
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do I just answer the payment support ticket bot to apply an issue?

raven mist
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Click on the green "click for payment support" button

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than fill in the template

vapid zephyr
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Still nothing shenzyy?

raven mist
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nope

vapid zephyr
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I wonder if they were just lying

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Can’t imagine anyone doing that

raven mist
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?

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Alright

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You can also give me the server

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so i can take a look 😛

vapid zephyr
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Mhmmm

raven mist
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a month?

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on what server?

vapid zephyr
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Your message about “currently” having one took a month to send…

subtle cape
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!appeal @fossil viper

marble mantleBOT
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Hey, @fossil viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
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I havent seen it

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But if shenzyy believes you I believe you ig

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Idk if he does tho

raven mist
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its been taken care of, dw

vapid zephyr
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👍

burnt pier
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i have a question

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why i try to join the rustoria server on rust i keep getting disconnected for the reason disconnected

zealous heart
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Where do i appeal??

tough bane
marble mantleBOT
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Hey, @zealous heart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tough bane
burnt pier
tough bane
marble mantleBOT
burnt pier
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76561199348816385

zealous heart
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Nuclear my friend was banned 2 ish years ago undfairly can u look at his appeal again please?

tough bane
burnt pier
tough bane
burnt pier
tough bane
burnt pier
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Um i dont but I played on my friends account for csgo

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So what do i do?

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so @tough bane what do i do....

warped ocean
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what does the message say?

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!appeal

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glacial rampart
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how to report a cheater ?

noble terrace
marble mantleBOT
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Hey, @glacial rampart

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glacial rampart
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100% sure he's cheating on mondays

tight siren
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Ayo we have a spin botter on Rustoria 3x no Bps already sent in a ticket

noble terrace
tight siren
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I F7'd and senta ticket hes helping another clan aswell

glacial rampart
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cant find a ticket chanel

noble terrace
glacial rampart
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but reported him ingame

noble terrace
noble terrace
cinder vine
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Where do I make a ticket abt a hacker? He about to grief me.

marble mantleBOT
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Hey, @cinder vine

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

warped ocean
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Also make sure to F7 them @cinder vine

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F7 and /ticket them in game. Please do not call out cheaters in chat. An admin will look into it ASAP

burnt pier
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can someone tell me why i keep getting disconnected when joining any rustoria server??

marble mantleBOT
noble terrace
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If you're still having issues after that, let me know

burnt pier
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but its only for rustoria servers

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for any other type its fine

noble terrace
burnt pier
#

76561199348816385

noble terrace
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?

burnt pier
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rustoria eu long monthly

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it says disconnected:disconnected

noble terrace
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Are you looking for it in server list or trying to connect with IP?

spare widget
burnt pier
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yes pls

willow saffron
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why am i banned?

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it says i have appealed it before but i have no clue why im banned

spare widget
# burnt pier yes pls

Hey, so it looks like you were gamebanned from Rust 13 days ago 😦 We have a 180 day minimum for gamebanned alts so unfortunately you'll need to play elsewhere and then come back in 167 days (September 17th) and you can message me at that point

willow saffron
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yo zenzen

spare widget
burnt pier
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no but the thing is i didnt cheat

spare widget
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But I'm sure you can find another server to play on for awhile.
And it's EAC, the anticheat for the game, employed by Facepunch saying you were cheating 😦 That's a big deal

willow saffron
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i gotta question

spare widget
burnt pier
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ok

willow saffron
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can you tell me if 76561198807999282 is banned any why it is

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this is my only account

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all it says is

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Disconnected: Banned come to discord -dale

runic marlin
willow saffron
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is he on?

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ill talk to him any day of the week im innocent

drowsy maple
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Just a moment please

willow saffron
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👍

fallow umbra
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Do Monday servers wipe bps on force???

minor temple
fallow umbra
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Awsome

worthy palm
#

how do i appeal for a ban

noble terrace
marble mantleBOT
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Hey, @worthy palm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

worthy palm
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yo @noble terrace

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it says im not banned but when i load into rustoria small it says im hacking

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only thing i accidently had open was my vpn

noble terrace
worthy palm
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just when i turend my pc on and loaded in

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10 minutes ago

noble terrace
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try appealing as a mute instead. just specify in the appeal that it's for a ban

worthy palm
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yea im still banned even after shutting it off

noble terrace
worthy palm
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lemme send

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how do you find that again

noble terrace
marble mantleBOT
worthy palm
#

76561198432935021

noble terrace
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Still submit an appeal in the meantime 🙂

worthy palm
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alright

molten quartz
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SHADOWLOOKDUMB griefin in outpost rn been stuck for 20 min now

noble terrace
dusty portal
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how do i check status of my ban appeal

worthy palm
#

link your discord account to their site

near halo
#

im getting discconected: disconnected

cedar yoke
true marten
true marten
marble mantleBOT
#

Hey, @dusty portal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusty portal
#

I did link but I never got a dm

worthy palm
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@noble terrace It was my VPN.. I did deactivate it i just never restarted my game

cobalt bone
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i think this 8 man near my base has 1 or 2 cheaters

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instant trippled my whole team when they were raiding us?

marble mantleBOT
#

Hey, @cobalt bone

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cobalt bone
#

lmaop wrogn discord

velvet olive
#

please

cobalt bone
#

mixxed u up with rusticated

true marten
velvet olive
#

unban me please! i did nothing, i paid for vip and get banned for doxxing! i did not dox anyone!

marble mantleBOT
#

Hey, @velvet olive

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

velvet olive
#

i did do that

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i litearally have nothing to do today except play some rust and i got wrongfully banned. idk whta the admins are doing that takes three days to respond to my appeal

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please

cinder zealot
#

blud play another server in the meantime calm down

prime tree
#

or just dont dox lol

near halo
#

hey anyone know why my rust keeps crashing

velvet olive
#

i have freinds on the server i bought vip i want unbanned'

prime tree
#

dont doxx then its easy

velvet olive
#

no reason for ban ill hop in call right now

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please admin

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i spent hard earned money on a vip just to get banned

true marten
#

If you're lucky maybe an admin can help you out sooner but otherwise you'll just have to wait

near halo
#

aye but anyone know why my rust keeps crashin

true marten
velvet olive
#

theres like 20 admins on why cant anyone just help me

near halo
crisp flower
#

How do I contact a discord admin?

toxic shard
crisp flower
#

Scammer dming me threatening to ban me from the server

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Claiming to be an admin

plucky bough
velvet olive
#

@toxic shard

crisp flower
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Is there a way to open a ticket?

velvet olive
#

please assist me

plucky bough
velvet olive
#

please someone assist me

true marten
#

Could be a lot of things

near halo
#

but its only rust

velvet olive
#

could anyone please assist me

west mica
velvet olive
#

i got banned for "doxxing" after buying vip

west mica
marble mantleBOT
velvet olive
#

i assure you i did NOT dox

#

76561198206060275

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i also bought vip and wasnt able to utilze my early start

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PLEASE!

west mica
#

You was banned on 01/04/23 for posting a telephone number in chat

velvet olive
#

it was a fake number

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people were meming

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someone pout there number in chat and said "call me" and i was just messing and put a fake one

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the number was not a real one

west mica
velvet olive
#

i did!

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i did do it, please unban me you just check and seen i did nothing wrong!
|

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PLEASE ASSIST ME ADMIN!

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PLEASE ASSIST ME ADMIN !I BOUGHT VIP AND WAS BANNED FOR POSTING A BLANTANTLY FAKE PHONE NUMBER IN CHAT!

west mica
#

If you have appealed then this will be reviewed within 1-3 business days. I am not your banning admin. They will review it as soon as they can.

velvet olive
#

1 TO 3 FUCKING DAYS!?!?!?!? I DID NOTHING AND BOUGHT VIP FOR A WASTE YOU GUYS TOOK MY MONEY AND BANNED ME FOR NO GOOD REASON! PLEASE CONTACT THE BAN ADMIN AND TELL HIM

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I DID ABSOLUTLY NOTHING BAN WORTHY!

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WHY CANT YOU DO ANYTHING

vapid zephyr
#

Chill out

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1-3 days is an estimate

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Could be sooner

west mica
#

I cannot help you any further. Your banning admin is aware of the appeal and they will look into as soon as possible. However being a vip member gives you a queue skip perk into our servers and not a quicker response on appeals.

velvet olive
#

yeah but will i be reimbursed for the improper ban?

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like wtf do you "admins" do if you cant help anyone

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my freinds are in the server i ust want to play!

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i didnt dox anyone!

west mica
#

Your ban looks to be correct. Also, You admitted to it also. If you would like a refund I would recommend you make a #payment-support ticket for the payment team to review further. However please note once VIP is used a refund cannot be issued however, they would be better placed to advise you if you would like to be refunded.

velvet olive
#

@west mica alright if my ban seems to be correct how about you call the fucking number that i posted and see! its a fake fucking number and i got banned! and it was the number for my telephone in rust!

west mica
velvet olive
#

you know it? why cant you do your job and support me? instead youre treating me poorly for no reason! i explained my situation to you and you are evading what im saying

minor grail
#

@fossil igloo Kannst du mal dc schauen?

velvet olive
#

why cant you just help me and go on with your day!

austere escarp
#

<@&274971100184576010> have video evidence of a cheater, f7 reported but i would like him banned asap based on the video if possible

marble mantleBOT
#

Hey, @austere escarp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

velvet olive
#

I DID ABSOLUTLY NO SORTS OF DOXXING TO ANYONE IM REQUESTING TO BE RIGHTFULLY UNBANNED

void condor
velvet olive
#

SHOW THE EVIDENCE

velvet olive
#

@void condor why are you replying to me if youre not going to help me?

#

please assist me admins i did nothing wrong and got banned i just want to play the game!

nova sand
#

Scammer from this discord trying to bait me. here is screen shot <@&274971100184576010>

void condor
austere escarp
#

W ADMINS

#

W ADMINS

winter ocean
#

wow

#

u guys muted big foot

#

u ban for no reason trust im talking to the owner u admins r fried

fervent sedge
#

Bro was is this we pay these fat admins with our vip money and they sit around on their ass like some discord mods not doing shit and not even helping the community like why the fuck are you admins if you can't do shit

#

bot ass admins bruh

#

go eat some mcdonalds you fattties

toxic shard
winter ocean
#

big foot did nothing u admins make no sense just wait awz3

austere escarp
#

Why doesnt it say server kickbanning the guy that got banned?

fervent sedge
#

my dog in lock up for false imprisonment

winter ocean
#

just wait lol im loyal to rustoria

west mica
fervent sedge
#

free my dawg fuck these fat admins

winter ocean
#

i paid more than u made rustoria

austere escarp
vapid zephyr
#

Y’all are wildin, you think this is gonna help your cases?

winter ocean
#

u guys banned big foot for what? plz send evidence

neat pumice
#

This isn't helping your friend with their case - find something else to do with your time 🙂

winter ocean
#

mute all of us thats what u guys do

toxic shard
frail arrow
#

bruh i can't cancel my subscription the button doesn't work. is this some sort of ploy to constantly charge me?!?!

winter ocean
#

be honest

void condor
austere escarp
#

@toxic shard his teamates are still on tho

winter ocean
#

what did he do plz show evidence we just wanna play im loyal to rustorra lol

#

no ddox

#

he asked where do u live in rust terms

#

not irl rust numbers n coors

toxic shard
minor grail
#

@toxic shard Can you maybe check their teamates to?

neat pumice
# winter ocean be honest

Your friend has gotten the same support / assistance regarding their ban appeal that any other player would, we don't have vendettas against random individuals - you might not agree, but you sadly don't have any insight into our routines. There's nothing more to be discussed at this point except for them to wait for their appeal response PepeOk

marble mantleBOT
#

Hey, @minor grail

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic shard
austere escarp
winter ocean
#

hellp

minor grail
#

Ingame?

toxic shard
winter ocean
#

plz someone help me

junior venture
minor grail
toxic shard
minor grail
#

ok

winter ocean
#

b1gfoot got banned

#

plz help

noble terrace
winter ocean
#

plz no it hasnt dont be a tryant

#

help just talk to me

noble terrace
void condor
#

You're not the player banned, you don't need help. Please stop typing in the support channel if you don't need help yourself

worldly storm
#

Need to speak with an admin

winter ocean
#

just talk to me 2 mins of ur time sir

#

we just want our 3rd plz

junior venture
neat pumice
winter ocean
#

ok

worldly storm
#

@junior venture may it be in DM? Please 🙂

junior venture
#

Cant you type here?

loud hornet
#

i need some help joining the server i keep getting an error

plucky bough
loud hornet
noble terrace
marble mantleBOT
#

Hey, @loud hornet

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

loud hornet
plucky bough
loud hornet
#

?

elfin barn
marble mantleBOT
#

Hey, @loud hornet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

plucky bough
#

!gamefiles @loud hornet

marble mantleBOT
lilac rain
#

can I get a admin on a 3x?

#

suspected esters

magic cave
#

!ticket

marble mantleBOT
#

Hey, @magic cave

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lilac rain
#

ok

#

!ticket

marble mantleBOT
#

Hey, @lilac rain

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

eager current
#

!appeal

marble mantleBOT
#

Hey, @eager current

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wispy nexus
#

cheater on 2x

marble mantleBOT
#

Hey, @wispy nexus

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

analog plank
#

when will be the long maps?

tulip belfry
#

Max members same group on rustoria eu medium?

spare widget
dire python
#

hello apparently i got banned for playing with a hacker on us ondays?

spare widget
#

One sec

analog quiver
#

@spare widget yall froze me for legit no shit can someone moove me

spare widget
#

But there may be some sort of issue with your game

analog quiver
#

Moove me il proove you wrong

true marten
vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

random tapir
#

Can we get some admin help on the rustoria 2x US

vapid zephyr
#

with what?

random tapir
#

hardcore hackers

vapid zephyr
#

please make a ticket and f7 them

#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

random tapir
#

we have been

#

everybody is making tickets...hackers still running wild

#

atleast 15-20 are talking about them in global

vapid zephyr
#

you have f7 aswell?

random tapir
#

yup!

vapid zephyr
#

also- please try not to call out cheaters on global since it makes it way harder for us to investigate

random tapir
#

i havent...everyone in chat is

vapid zephyr
#

someone will try to respond to the ticket asap

#

not blaming you

random tapir
#

im just tired of people spamming global so i decided to come here

muted tinsel
#

guy with 5 hours was shooting me from 100m

random tapir
#

i appreciate yall!

vapid zephyr
#

dont call put cheaters in chat

#

please

carmine garnet
#

uh i keep saying it in chat and no admins are doing anything

vapid zephyr
#

bro i see you talking in chat

#

after i just told you not to call out cheaters

#

ive mentioned it to the admins hopefully someone can help soon

muted tinsel
#

i dont say in chat

#

i made ticket rustoria mondays us

vapid zephyr
#

its all good im not blaming you

#

hopefully someone can look into when they get a chance

muted tinsel
#

ight

hearty otter
#

so many ppl cheating on the 2x

molten flicker
#

!ticket

marble mantleBOT
#

Hey, @molten flicker

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hearty otter
#

idk how to use this

#

literally advertising cheats, ppl are siding with hackers, server is unplayable

vapid zephyr
#

i know im trying to get staff on

hearty otter
#

so basically half the server gonna lose their loot before anything is done?

vapid zephyr
#

if i had the power to help i would

#

dont be mad at me

random tapir
#

Charlie dude....they can only work so fast bro

hearty otter
#

im not mad at you?

random tapir
#

people are getting banned left and right....admins are working on it

hearty otter
#

not a single admin is online, literally no one can help

vapid zephyr
#

im trying to help yall

#

just be patient for a min please

#

trying to work on it

#

thanks in advance

slender wyvern
#

how do I report a cheater

plucky bough
hearty otter
#

why yall let them plug their cheats in chat?

noble terrace
hearty otter
#

rustoria 2x

#

4/3 2x vanilla US

#

snuff banned ! mel and smg_fan left to go

vapid zephyr
#

in future please dont call out cheaters in chat

#

makes it harder for us to investigate

vapid zephyr
#

please dont call out rulebreakers in public

#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
#

please make a ticket and include as much info as possible

#

clips help aswell

limpid cape
#

<@&274971100184576010> us mondays hard lag PLS FIX ASAP

#

A.S.A.P

cedar yoke
restive silo
#

dm me for the screenshot

#

admin from rustoria monday

toxic shard
wispy loom
earnest mauve
#

Question, when thursday is force wipe will the scheduled wipe on friday still take place? (10 x eu no bps)

raven mist
#

Yes 10x will wipe on friday aswell

clever void
#

my profile https://steamcommunity.com/id/exoyt/
I went to the server, wrote that I was in the bath for a cheat, went to file an appeal on the site, it gave an error ... "YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN."

trail panther
#

!appeal

marble mantleBOT
#

Hey, @trail panther

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
coral mulch
#

any admins on 5x no bps eu?

wary oak
#

Hey, when is force wipe

coral mulch
#

there is two clan teaming here if any team can come i have a screenshot of it

marble mantleBOT
#

Hey, @coral mulch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dull wraith
marble mantleBOT
#

Hey, @wary oak

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680804000:F> (your local time) is the time of the next force wipe and it will happen <t:1680804000:R>.

toxic shard
marble mantleBOT
#

Hey, @ivory sable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian jasper
#

сделайте сейчас вайп на растория еу лонг пж я заебался ждать

austere cedar
#

how do I find out what I was told about my appeal

#

?

void condor
#

You should receive a message from the bot once the appeal has a decision

austere cedar
#

thx

keen turret
#

hello, I was banned for a reason (Hacking) most likely because of my dynamic ip address, can this be fixed?

marble mantleBOT
#

Hey, @keen turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen turret
#

I already had such a case and I was quickly unbanned

marble mantleBOT
keen turret
#

Steam ID: 76561199223157851

dull wraith
#

wait for an admin response

keen turret
#

Okey)

spare widget
ebon falcon
#

hey it wont let me join the server and wont tell me why, there isnt a reason for me to be banned. also submitting an appeal just says that im not banned

spare widget
#

@ebon falcon I'll DM you

finite briar
#

@spare widget Hello,i need some help. can you check this 76561199344039586 . vpn ban

finite briar
#

thank you

finite briar
#

ok i let him try to join

#

👌

heavy sedge
#

hello, I have all the doors were closed, and there are no open seats. this player turned out to be on my 3rd floor inside the house, I think he is a cheater and somehow climbed inside. EU MONDAY

#

is this a new look? I see this for the first time

velvet olive
#

@spare widget could you please assist me

spare widget
#

I think I'm up to speed

#

One sec

velvet olive
#

so i was banned for “doxxing” and the reason was i but a phone number in chat, i sent appeal but haven’t heard anything for two days, the phone number was fake…

#

thank you very much sir! 🙏

vapid zephyr
velvet olive
#

i have been banned for two days

#

? what does this matter?

vapid zephyr
noble terrace
# velvet olive ? what does this matter?

It matters because average time to get an appeal response is 1-3 business days, and your original statement made it sound like you submitted your appeal 2 days ago when in reality it was last night.

spare widget
#

@velvet olive Can you join Waiting for Support?

velvet olive
#

i got wrongfully banned two and a half days ago and sent speak one day ago

heavy sedge
#

up chek my plz text

velvet olive
#

yes i can zen give me one minute

spare widget
#

@velvet olive Awesome, thanks 🙂

velvet olive
#

joined

heavy sedge
#

[High Quality] Pistons nick ,EU MONday chinese cheater

#

I can’t send him a report for some reason, he climbed the 3rd floor and somehow got inside the house. there is no passage

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
#

Please avoid calling out cheaters in public

#

Make a ticket and leave as much info as possible

vital musk
#

@spare widget Hello, please can you check the ban on 76561198363669726? @proven pulsar He was banned whilst experiencing really bad lag on a hotpsot connection in September 2022. He has been a longtime member of MrMookies group and no-one could see any signs of hacking. If he cant be unbanned please can you let us know the reason / type of hacking he is believed to have committed so we know what to look out for in future.? He tried to appeal at the time but was told "You were banned for hacking and you will not be unbanned" by Trashy. When he asked yesterday he was told bans are final and his appeal was denied. Thanks.

#

Can discuss on voice if easier

gusty radish
#

you can make the votes for the eu longa and us longa cards separate, we choose the card and they give it to the American server and people are disappointed that they took the VIP

toxic shard
#

I don't expect any change in the vote system before the new system is in place

gusty radish
#

Ok

toxic shard
vital musk
#

He was told that you have no proof and he was asked to provide clips that prove he wasnt hacking, this doesnt seem fair.

spare widget
# vital musk He was told that you have no proof and he was asked to provide clips that prove ...

Well, that doesn't seem correct lol We would never say any of that. It's nice that you're advocating for your friend, and I totally understand you want to back them up, but at this point they've received a response. Going on about it here isn't going to change anything it seems. We're not going to discuss it with you - we also have a policy of not sharing proof, which should be obvious. There's a difference between having proof and sharing proof. Sorry that the appeal didn't work out in your friend's favor as they looked to be banned very intentionally and without error - I hope they find somewhere else they enjoy playing and that everything is good for you otherwise, Rust and beyond.

vital musk
gloomy heart
#

@spare widget can i ask u a question

#

u may not know the awnser

#

and can i dm u it?

obsidian jasper
#

сделайте сейчас вайп на растория еу лонг

#

please wipe rustoria eu long

gloomy heart
#

hai can u ask u some

ocean thistle
#

Yes :)

gloomy heart
#

can i dm u it?

ocean thistle
#

Go ahead

obsidian jasper
#

@ocean thistleplease wipe it now

ocean thistle
obsidian jasper
#

i'm tired of waiting

noble terrace
spare widget
lyric basalt
#

!appeal @summer hawk

marble mantleBOT
#

Hey, @summer hawk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian jasper
#

damn i've been waiting for a month

sacred nimbus
#

Hey Ik I’ve been going on abt this a lot

vapid zephyr
#

Map votes?

sacred nimbus
#

But it is rlly early in the morning for me and was wondering if maps come out within the next 30 mins or so?

vapid zephyr
#

Aden said today

#

That’s our only eta I believe

misty scroll
#

Still a couple of days until wipe, so nothing to worry about Hadge

sacred nimbus
#

Yeah alg was just wondering if I should stay up a bit longer for map vote or go sleep

vapid zephyr
#

They are gonna be there at some point regardless :)

toxic shard
#

voting for it today or tomorrow won't change much

misty scroll
#

Your vote counts the same today and tomorrow

sacred nimbus
#

I have no reception tmrw

#

Or the day after lol

vapid zephyr
#

Ahh that is slightly different

coarse comet
#

Hello

sacred nimbus
#

Haha

vapid zephyr
sacred nimbus
coarse comet
#

Can you see map Eu long?

#

Pls =)

vapid zephyr
#

Once long votes are out (sometime today I believe Aden said) you should be able to see eu if I’m not wrong

toxic shard
#

Well got a notification saying 25min ago the vote will be up 5 minutes later

coarse comet
#

i need a valid map (this wipe)

#

@vapid zephyr (srry)

vapid zephyr
#

Don’t worry about it :) happy to help

coarse comet
#

=)

raven sable
#

hello

#

need help<@&874995535881326632>

queen locust
#

how i can apply a unban?

toxic shard
marble mantleBOT
#

Hey, @queen locust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven sable
#

I was banned, this is my id76561198326477391

queen locust
#

@toxic shard i had do a appeal but thats was denied with the reason

Your appeal has been DENIED. This decision is final and is not able to be appealed.

As I told you in the discord, your ban will remain until 180 days have passed since your gameban was issued.
and i think thats over 180 days

marble mantleBOT
raven sable
#

I was banned, this is my id76561198326477391

toxic shard
marble mantleBOT
#

Hey, @raven sable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven sable
#

I can't open the page

#

This is my ID76561198326477391

queen locust
keen star
#

hey, when will be the next wipe on Eu-Long?

raven sable
#

@toxic shardHelp me out

outer coral
#

I was VPNban, please help my admin @tough yarrow

queen locust
#

@outer coral i can tell you if you spam you got banned or muted for that shit

toxic shard
outer coral
#

ok

raven sable
#

I can't open the complaint URL and I've been banned because of the VPN MY ID76561198326477391@toxic shard

thorny dune
raven sable
#

OKOK thanks

lusty cedar
#

/ticket

marble mantleBOT
#

Hey, @lusty cedar

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

steel shadow
#

vpn ban 76561198183820935

spare widget
burnt oriole
#

hey im struggling to connect to the server its not in my server list

steel shadow
#

kk

spare widget
steel shadow
#

already appeal

raven sable
#

I LOVE YOUR

spare widget
burnt oriole
#

zenzen i cant see the 3x no bps server can you help me

vapid zephyr
#

Have you tried the f1 connect jayy?

burnt oriole
#

yeah

vapid zephyr
#

And it doesn’t work?

burnt oriole
#

nope

vapid zephyr
#

Eu or Na

burnt oriole
#

eu 3x no bps

steel shadow
#

k if i got remove this ban plz tell me . appreciate

heavy pumice
#

I can only see facepunch and rustafield servers

#

My friends and favourites arent showing up either

vapid zephyr
#

Try that one @burnt oriole

vapid zephyr
#

May be another fix but I’m not aware of it

burnt oriole
#

hasnt worked

heavy pumice
#

Ive tried that a few times

#

Im still not able to see everything i should be able to

#

Wtf everything just reappeared out of nowhere

vapid zephyr
heavy pumice
#

Okay then

vapid zephyr
#

Can you see other servers besides the 3x?

#

Like other rustoria?

burnt oriole
#

i was having the same issue it fixed itself aswell

vapid zephyr
near halo
marble mantleBOT
#

您好, @near halo

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

trail panther
#

i need admin

near halo
near halo
#

@spare widget VPN BAN 76561198122811898. Can help me?

spare widget
near halo
#

You best ❤️

spare widget
earnest mauve
#

can chat admin come to 10x eu no bps and mute these void kids

trail panther
#

zenzen can you review my appel me and a few teammates were banned. bc we joined a new clan and somone in the clan was ban evading and some of us got banned @spare widget

#

on toria monday US

trail panther
#

@spare widget

spare widget
#

Send the Steam 64 ID please : it'll look like 76561108392010 - the rustoria link gives that easily

trail panther
#

76561199230019534

spare widget
light timber
#

Node ban

#

111

#

Server node ban

#

Is the administrator present

spare widget
#

An administrator is present

vapid zephyr
#

ZenZen is a present

trail panther
#

zenzen did you read my appeal

spare widget
#

@trail panther I passed it on to the admin handling your situation

plush urchin
#

Is there a certain amount of days you have to wait for a game ban or is it just perm banned never play again

trail panther
#

alright

light timber
#

My account node has been blocked by ban

spare widget
light timber
#

@spare widget My account node has been blocked by ban

spare widget
plush urchin
trail panther
#

@spare widget how long do you think needto wait

plush urchin
#

Alr

spare widget
light timber
#

Rustoria™ - Get My ID
Get your Steam ID 64. 76561199077005773

#

@spare widget Steam ID 64. 76561199077005773

#

@spare widget How long

trail panther
#

zenzen where do i check

spare widget
#

@light timber Every time you tag me it'll delay my progress by 10 minutes

#

I'm just kidding but yeah, one second please

trail panther
#

discord or website

spare widget
trail panther
#

!appeal

marble mantleBOT
#

Hey, @trail panther

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

light timber
#

@spare widget

#

I'm waiting

ocean thistle
light timber
#

thank you

verbal nova
#

Rustoria lags 1000+ ping

light timber
#

My team is waiting for me

ocean thistle
spare widget
#

@light timber @light timber @light timber
It looks like @light timber
you are @light timber fine to @light timber now PartyGlasses It had been fixed before I even checked @light timber it thankfully

ocean thistle
#

You're good to go @light timber have fun and play! @light timber WOOOO

light timber
#

ok\

spare widget
toxic shard
#

your appeal will be denied again

vapid zephyr
#

🤣🤣🤣

dusk crag
#

Hello guys,
Can I somehow see the coming map on 2x vanilla server at force wipe?

vapid zephyr
fallen rapids
#

@balmy cypress

soft panther
#

/ticket add Hi we have someone cheating on rustoria 3x

marble mantleBOT
#

Hey, @soft panther

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

orchid depot
#

!appeal

marble mantleBOT
#

Hey, @orchid depot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slender lark
#

need admin

gentle tangle
slender lark
#

so there were hackers that killed me and i reported and they got banned is it possble for you to remove there doors for loot or does this server not do that

gentle tangle
slender lark
#

not even remove hackers bases? mmmm ok cool thanks

gentle tangle
#

you are welcome 🙂

maiden mist
#

yo i need help with a ban on rustoria 5x?

#

someone can help me would be appreciated

lyric basalt
maiden mist
#

!appeal

lyric basalt
maiden mist
#

its telling me that im not banned but yet when i try to join the server it disconnects me and last time it banned me was like 15 minutes ago and i dont know what to do like nothing is working

lyric basalt
maiden mist
#

As mute? because i was "kickbanned"

#

Alright i sent it out thanks!

fresh slate
#

there is a cheater

plucky bough
steady gyro
#

@fresh slate

#

who

lyric basalt
#

Don't call out cheaters by name. It makes it harder for admins to do their jobs

steady gyro
#

ok

fresh slate
#

i summitted it. How long does it take for an admin to respond?

steady gyro
#

^

plucky bough
unkempt flame
#

When applying for mod, if your application get's accepted, do I receive a discord message or is there another way I would be getting contacted?

kind patrol
#

Cheater reports happen where?

marble mantleBOT
#

Hey, @kind patrol

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drowsy palm
#

can this guy get muted on eu monday?

spare widget
drowsy palm
drowsy palm
brazen minnow
#

ugh, im dumb. i bought a donor kit for the wrong server, can i have it switched please

#

i bought for no BPs america instead of Trios No bp America

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

marble mantleBOT
#

Hey, @brazen minnow

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

soft geode
#

hi i got banned where i can get hel ?

#

help

hallow cedar
#

!report

marble mantleBOT
#

Hey, @hallow cedar

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

junior wing
#

If you believe the ban was unjustified you may appeal on our website

soft geode
#

the website don't work

#

and i think i got banned like a hour ago

hallow cedar
#

is the support system down on the website?

noble terrace
hallow cedar
soft geode
#

ok i will try

#

its not working

#

ok its work

#

thanks

noble terrace
hallow cedar
#

it ended up working on the website just was being buggy

noble terrace
soft geode
#

wow its 1 to 3 days you cant do it fast my friend wait for me ?

noble terrace
soft geode
#

ok thanks you are good guy

#

xd

spare widget
#

@soft geode Checked into your situation

crystal gale
#

Can we get 'jay' banned on the us combat ground server

#

Thanks

spare widget
crystal gale
#

Zen Zen this you?

last garden
#

why can i not log onto rtg it keeps disconecting me

spare widget
last garden
#

its been like that for a few weeks now

spare widget
last garden
#

thanks appreciate it

brazen minnow
#

ZenZen, can you help me on my ticket?

spare widget
#

Ahh I see

brazen minnow
#

i bought my kit for the wrong server by mistake

#

just need it transfered

spare widget
#

People do exactly that sometimes. Unfortunately you'll need to wait for one of the individuals who handle VIP stuff specifically 😦

#

Easy fix but just will have a delay

brazen minnow
#

ok nw ty

spare widget
# brazen minnow ok nw ty

Thank you for your patience. Just underscores the importance of doublechecking but I'm sure you won't have an issue moving forward

#

We've talked about making a way for it to be more clear, even though admittedly it is pretty clear when you look at it now

#

Maybe one more check box or something

heady stratus
#

god kit comes with the kit pvp correct

copper karma
#

any admins?

plucky bough
copper karma
#

need to put a ticket in for a sus player.

plucky bough
copper karma
#

ok thank you

#

@plucky bough what is the average wait time on an admin response

glacial talon
#

@plucky bough is it possible we can get the rustlink maps for the long maps that have been posted?

plucky bough
valid eagle
#

can someone join voice support when they can

plucky bough
mellow comet
#

is ur website down ?

plucky bough
#

Doesn't appear to be

gusty wraith
#

ADIM?

vapid zephyr
#

huh?

gusty wraith
#

why my own sam site shooting our whole team when we all got auth in yo server?

noble terrace
gusty wraith
#

bro it aint ever do this before

vapid zephyr
#

no better time to start :D

gusty wraith
#

no point in sams then bro

vapid zephyr
#

what do you mean?

#

sams are super useful especially now that mlrs rockets are in game

noble terrace
gusty wraith
#

modded 10x and they just shooting me

noble terrace
vapid zephyr
#

us 10x does not do that if thats what you are on

#

id make a ticket if thats the case

gusty wraith
#

thats what i thought to

#

and i will thank you

noble terrace
brazen minnow
#

Is anyone able to help me in my ticket, i really wanna be able to use my kit and its been a few hours now

vapid zephyr
#

what kit are you trying to use

brazen minnow
#

i bought my kit for the wrong server by accident

vapid zephyr
#

ooooh

#

you made a payment support ticket?

brazen minnow
#

yeah

vapid zephyr
#

iirc only a few people access those, so they may take slightly longer, in the future i would just double check before purchasing :D

brazen minnow
#

ok ty

vapid zephyr
sinful pelican
#

any admin?

vapid zephyr
#

not an admin but i may be able to help

#

whats up?

jagged cloak
#

for rust+ to detect raids, do I need electronics?

vapid zephyr
#

im personally not sure

#

dont use rust plus+ often

sinful pelican
#

I got banned for playing with a hacker

vapid zephyr
plucky bough
jagged cloak
#

thank you

sinful pelican
#

and none of my team use hacks and no one of my team was banned

sinful pelican
vapid zephyr
marble mantleBOT
#

Hey, @sinful pelican

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky bough
marble mantleBOT
#

Hey, @sinful pelican

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

more appropriate^^

spare widget
#

!apelal

plucky bough
jagged cloak
#

!apepal

spare widget
#

lol

noble terrace
spare widget
#

#general if you don't need support please

#

Thank you blusherBow

ivory blade
#

as is ScriptK on the US 10x

vapid zephyr
#

Ive played with him many times

ivory blade
#

hes just killed us through walls

vapid zephyr
#

Feel free to make a ticket tho

#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
#

Will get looked into no matter what

ivory blade
#

ok thanks

vapid zephyr
#

No problem 🙂

ivory blade
#

LMFAO

#

random doxx event

autumn loom
#

question for No BPs 3x US it wipes Mondays and Fridays, but Thursday is also a wipe does that mean it wipes Friday again? or just Thursday?

marble mantleBOT
#

Hey, @autumn loom

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680804000:F> (your local time) is the time of the next force wipe and it will happen <t:1680804000:R>.

dreamy sable
#

tried to apply for staff but it says my steam is linked with another discord acc?

#

Steam ID: 76561198170197787

marble mantleBOT
thorny dune
tepid thicket
#

10x nobps eu is down

dim mirage
#

!apeal

#

!ticket

marble mantleBOT
#

Hey, @dim mirage

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen maple
dim mirage
#

!appeal

marble mantleBOT
#

Hey, @dim mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dim mirage
#

i thought i got banned lmao

novel vessel
#

i cant join SEA long sever

lyric basalt
novel vessel
#

doesn't show any messages,
just 'connecting'

#

i waiting this place almost half day

raven bison
magic jetty
#

can u ban 2 cheaters pliz

raven bison
marble mantleBOT
#

Hey, @magic jetty

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

novel vessel
raven bison
delicate carbon
#

Hello i will raid by cheater now is possible to ban him he respawn kill inside on my base

marble mantleBOT
#

Hey, @delicate carbon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven bison
novel vessel
#

thnak youuuuuuu!!!!

#

i can join !

thin mirage
#

!appeal

marble mantleBOT
#

Hey, @thin mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pearl mango
#

Can i speak to an admin in waiting for support?

#

@raven bison

heady kernel
#

!appeal

marble mantleBOT
#

Hey, @heady kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mellow flare
#

Hi! what do i need to do to connect to ur UKN servers? it keeps showing me World file mismatch error

marble mantleBOT
#

Hey, @mellow flare

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

serene totem
#

does /sil not work on 2x us atm? couldnt post pictures

plucky bough
#

It should be working

serene totem
#

treied 4 different photos none worked

lyric basalt
#

for me all photos were working (tryed it on vanilla server)