support

[rigid marten]

i was banned because was playing with cheater?i dont know that he cheating

[vapid zephyr]

!appeal

[marble mantle]

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rigid marten]

how days i need to wait

[spare widget]

What's your Steam 64 ID?

Hokae....

😬

[rigid marten]

wait 1 sec

[vapid zephyr]

Huh

[rigid marten]

https://steamcommunity.com/id/peepinhearts/

[spare widget]

Nevermind lol I'm here - I can talk to them

[vapid zephyr]

K

[rigid marten]

i was dont know him and he is my neighbour he get raided and we start playing both

and he start cheating
i dont know about that

@spare widget

[spare widget]

Yeah, you'll want to submit an appeal on https://bans.rustoria.co/ - may need to give it a second if it says you're not banned. Explain what's going on and the admin handling your situation will review it. Worse case you'll have to sit out for a week and then be able to resume regular gameplay. Sucks when you get associated with someone found to be cheating, just do your best to not make it any sort of a pattern obviously, then that becomes a bigger issue.

US or EU?

[rigid marten]

after week i can gameplay?

[round depot]

zen can you check out this underwater labs bug

[spare widget]

Yes, as it stands now that looks like what will happen

[spare widget]

US or EU 2x

[round depot]

us 2x

[spare widget]

Thank you 🙂

[round depot]

let me know when your around

[spare widget]

Maybe

[spare widget]

I believe it despawns on its own - seems like no issue

[copper totem]

hello

[spare widget]

Hey! 🙂

[round depot]

it has been there for an hour i think one of the crates are stuck in the wall so it can never be despawned because of it

[spare widget]

Still having an issue?

[copper totem]

I'm playing on your 2x server, my account has been banned, may I know the reason?

[round depot]

yeah i was down there for 30 mins and it never went away

[spare widget]

It looked like it was resolved

I did see the issue initially though

[round depot]

oh well thanks for your help anyways.

[spare widget]

Sure - what's your Steam 64 ID?
https://rustoria.co/getmyid

[spare widget]

No problem. Again, last I saw as I was going away was that things were okay

[marble sorrel]

@tough bane

[tough bane]

Hey there

[marble sorrel]

drag me pls

[tough bane]

how can I help you?

[tiny dock]

!ticket

[marble mantle]

Hey, @tiny dock

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[terse narwhal]

Hello there. Is there a admin that i could possible speak with? I had a question

[plucky bough]

Hey, I’m not an admin, but I still might be able to help. What’s up?

[pliant dew]

eu medium

[toxic shard]

!ticket

[marble mantle]

Hey, @pliant dew

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tough bane]

Feel free to dm or write it public.

[floral escarp]

Goodnight fellow supporters

[terse narwhal]

Kind of think it's an admin question but I guess I can try to shoot it to you. Just wondering if all alt accounts are also not able to play on this server if there was a past account that has been VAC banned. My steam got hacked over a year ago now and came back with vac bans on Rust and PUBG. I have been playing on other servers with a new account for over a year now and i have tried to submit tickets to EAC about the incident never receiving a reply back. I don't want to join a server that i will be kicked from and thinking that i am trying to ban evade so I'm trying to go about this in a way that will let me know if i'm able to play on Rustoria Long at all without putting my new account in jeopardy or breaking any of the rules for these servers. Any help would be greatly appreciated. Thanks in advance

[tough bane]

We are not engaging if players have been banned for a VAC ban in another game. However if you have been EAC banned in RUST prior there are a few restrictions on our server:

Please check "NO RUST EAC/GAMEBANNED ALTS" on Vanilla: https://rustoria.co/rules/vanilla
and
"NO RUST EAC/GAMEBANNED ALTS" on Modded: https://rustoria.co/rules/modded

If you are not 100% sure feel free to create a ticket or reach out to us via a dm with all the steamids being involved.

[terse narwhal]

Id be down to DM someone and provide the information needed. I only have that one ban on that old account and its from over a year ago

[tough bane]

See dms.

[terse narwhal]

And thank you for that info.

[icy valley]

bought vip for us main and im in que

[plucky bough]

Hey, please make a #payment-support ticket

[crude thunder]

/ticket

[marble mantle]

Hey, @crude thunder

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[celest tartan]

how long does it take for a report to get looked at

i also have a clip of the guy blatant cheating and his stats are extremely sus

[tough bane]

You can dm me the ticket id

[crude thunder]

VPN

[edgy geyser]

yo

/ticket

[marble mantle]

Hey, @edgy geyser

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[prisma nexus]

#appeal

!appeal

[marble mantle]

Hey, @prisma nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gritty lichen]

!appeal

[marble mantle]

Hey, @gritty lichen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[prisma nexus]

!ticket

[marble mantle]

Hey, @prisma nexus

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[prisma nexus]

yo i got banned in US 5x trio and i showed i was disconnected, i try to appeal in the website but i showed i did not get banned, i was teaming with a random hacker no idea his hacking

[gritty lichen]

I am getting the same message on the 'https://bans.rustoria.co/' link

[prisma nexus]

yea does that mean that im not banned just have to wait for a bit?

[prisma nexus]

just need to wait for 5-10min and it will works

[gritty lichen]

I see. Thanks mate

[gritty lichen]

Still not working for me.
Has it worked for you?

[prisma nexus]

yes it did

[gritty lichen]

Ok.

[calm cradle]

ive been banned for coming up to a year now i think i should be aloud to play again pls i really want to play your guys server again

[true marten]

What message do you get

[true marten]

If you are permanently banned it’s ofcourse permanently but you can always appeal by writing !appeal to try and change it

[gritty lichen]

It said “error. The account is not banned.”

I’ve submitted one. Just had to wait 5-10 minutes for the system to detect I was banned

[calm cradle]

!appeal

[marble mantle]

Hey, @calm cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[calm cradle]

@true marten i appeal a yr ago and it wont let me re appeal

[true marten]

Alright so you have no problem if I read it correct?

[gritty lichen]

It sorted itself out.

[true marten]

Then it might be final

[calm cradle]

i think thats unfair because if someone was gamebanned they can play rust again after 180 days and ive waited a year for a server ban

@true marten

[true marten]

I don’t know the reason of your ban so if you can give me your steamid I’ll ask an admin to check it out for you https://rustoria.co/getmyid

[toxic shard]

Gamesbans are not rustoria related, server bans are

[ionic plaza]

any admin I want to report !!!

[toxic shard]

!ticket

[marble mantle]

Hey, @ionic plaza

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

a server ban we know the reason/... a gameban we have often no clue why it happened

[calm cradle]

but my point still stand that if ur gamebanned from the game that you can play again after the 180

[toxic shard]

which I responded 1 line above

if someone cheat on rustoria and get gameban they won't get unbanned after 180 days

the 180 days rule apply to unknown cases only

[calm cradle]

marc i have waited a year bro and i think thats a fair amount of time

[toxic shard]

what are you actually ban for ?

[calm cradle]

do you not agree

[toxic shard]

(in 1 word)

[calm cradle]

scripts

[toxic shard]

cheating bans are permanent

[gritty lichen]

@toxic shard
Hey. I submitted an appeal for a ban due to playing with a hacker. My team recruited the player yesterday and only played with that player for less than 24 hours and, of course, had no idea he was cheating. My steam account has over 1k hours on rust and has never had a ban - VAC or others.
However, the appeal was denied.
What further evidence can I provide to get a successful appeal?

[calm cradle]

so i can never play this server again

[toxic shard]

If the guy is a member of your team, an alliance, ... then the ban is legit and appealing if often a waste of time

a default 7 days bans is applied

[toxic shard]

yup

[calm cradle]

@toxic shard what if ban evade tho is that chill

[toxic shard]

you will get banned again and might get your team banned too

we are actively looking for ban evaders

sometimes it takes 1h to catch you, sometimes 1 week, but we often get them

[calm cradle]

what i buy new pc the internet and account?

how u gonna catch me

[toxic shard]

There are several good servers around ... you won't die without rustoria, I understand that we have a good community but is it worth it ?

also no it's not enougth

[gritty lichen]

Yes, he was in the group but was only invited yesterday for the sole purpose of trialling a recruit for the team. He is not a member of the team per se.
Previous game data on the players that I’ve been grouped with for the last 3 wipes, if available, would indicate that I’ve been playing with the same 5 to 7 players.
This player that turned out to be a hacker was an entirely new member.

Now, my team has no intention of cheating nor playing with hackers. Despite nil proof of something as subjective as an intention, the fact that all of our steam accounts had no previous bans at all, should that not be sufficient evidence for a successful appeal?

[signal tartan]

yo, i reported around 2 weeks ago and i got problems with people still

[calm cradle]

i thinks it enough marc my friend been ban evading for months with just ip change

so i thinks im chilling

[toxic shard]

Like I said default ban duration is 7 days, you can't appeal that, take it as a warning that you need to be more carefull when you recruit people

[calm cradle]

ill be on rustoria med if u find me

[gritty lichen]

Why is it defaulted is my question?
What is the point of an appeal if there is a default ban?

[toxic shard]

Appealing a ban is a default option, but in case of playing with hacker, if the player was actually playing with you there is not point appealing

you would appeal if you got a random on the beach and just added him by error to your team for a couple of seconds

not if you actually played with him

[gritty lichen]

How does one prove “added by error”?

[toxic shard]

I added "for a couple of seconds"

well for example there is no interraction between you and him and you don';t live in the same place and it length less than 1 minute

that's a ban made by error that we can lift, but if you actually played with him then it's a legit ban

[gritty lichen]

Insufficient explanation.
But sure I’ll take the 7 days ban for that mistake.

[vapid zephyr]

I thought it was immaculate

Gj Marc :)

[toxic shard]

In other words : you play with a hackeer you get a 7 days ban, you got linked to a hacker by error then you can appeal it

but if you legitimately played with someone who cheated then ... there is not much we can do about it

[true marten]

It for sure sucks if it wasn’t your intention but you have to keep in mind that even people that willingly play with hackers could say the same thing and then everyone could get away with playing with a hacker

[gritty lichen]

Yes, but that would be a more justifiable ban if, in fact, we knew that player was cheating.
If we had known, we wouldn’t have invited him.

[signal tartan]

yo, i've reported someone for 2 weeks now but i haven't gotten anything,

[gritty lichen]

Of course, you would.

[toxic shard]

Well you might report someone every week for a year, if he is not cheating we won't ban him

[signal tartan]

i know damn well he is cheating

30 hr accounts, private accs, he is seeing at night

[toxic shard]

provide us with as much information as you can when you do the report, include proof/data/...

[gritty lichen]

Agreed.

[west osprey]

The thing is, it is YOUR responsibility to choose your teammates, not ours. We can't choose who you play with to grantee they are not cheating. If you choose to play with a random you are risking playing with someone who isn't legit.

[signal tartan]

i have, this is my last resort

[gritty lichen]

Tell me something I don’t know mate

Case closed. Nil reduction in the ban. Thanks everyone

[gentle knot]

i got disconnected from rustoria medium and the server does not show up

wtf

[plucky bough]

Are you able to join other servers?

[gentle knot]

yes

me and 4 other teammates got disconnected as well

[cerulean pulsar]

how to re-enable auto doors on 5x trio?

[plucky bough]

Hey, can you and your teammates try making appeals at https://bans.rustoria.co/. If y'all are able to make an appeal, you are banned. If you are unable to make an appeal, pls let me know.

[gentle knot]

ok

do i try to submit ?

[plucky bough]

Yes, if you believe you were falsely banned, please fill out an appeal. Include as much information as you can about your situation. All of your teammates should make appeals as well.

[gentle knot]

but did i got banned ?

is that confirmed ? because we are 16 deep and just 4 got disconnected

[plucky bough]

If you are able to make an appeal, which it looks like you are, you are banned. Sorry.

[gentle knot]

lol the servers are not even showing up

i dont think we got banned if i had been banned me teammates would have got banned also or not ?

[plucky bough]

As I said, if you are able to submit/make an appeal, you are banned. If you were not banned, a message would have popped up saying you can not make an appeal. Please ask your teammates to try making appeals also.

[plucky bough]

If you all got kicked at the same time, and you are banned, it is likely that they are also banned, but not an absolute.

[gentle knot]

but we are 16 deep

doesnt make sense they will check

as i said please we cant connect can u solve our problem ?

[plucky bough]

Are you getting this message?

[gentle knot]

yes

when i click in submit

[plucky bough]

Okay

[vapid zephyr]

He did explain it to a tee,

[plucky bough]

Try connecting to the server using its ip, if you are unable to connect, try joining a non-rustoria server, and lmk how that goes. The server ip will be in #oldserverinfo

[gentle knot]

i'm trying to connect to connect medium.rustoria.us:28010

this ip

[plucky bough]

looks correct

[vapid zephyr]

https://tenor.com/view/sneaky-plotting-evil-patrick-spongebob-squarepants-gif-3501874

Correct*

[elder vault]

why is it showing this eventhou i didnt get ban ? @plucky bough

''YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.''

[west osprey]

Fell free to send your steam ID and I'll look

[elder vault]

how do i get it ?

[plucky bough]

!steamid

[marble mantle]

Hey, @elder vault

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[west osprey]

What does it say when you try to connect?

[elder vault]

im still in queu

but me and like 4 of my friends got kicked out of the server and then @plucky bough told us to click on this link https://bans.rustoria.co/

and then that showed up wierd .. -'

[west osprey]

Well, you're not banned

It could have been a rust issue, connection issue..

[elder vault]

yeah theres no way id be i dont use any kinda of illegal

thing well ty anyway ill wait the queu

i guess

[mellow pulsar]

Wait so u mean to tell me I waited 4 days for my ban appeal to be looked at just fkr jy to be denied no reason nothing

[cerulean pulsar]

is there a way to re-enable auto doors closing on 5x trio?

[rustic sigil]

Hello

[spare widget]

,/ad 5-30

[mellow pulsar]

Try /ad

[west osprey]

I can take a quick look

[mellow pulsar]

Plz and if anything can I get in a call with a admin to actually talk abt it bc tht text bubble u get wasn’t long enough to explain my side

Iv been trying to play legit and clean but my past cathes up to me and makes it hard for me to play and I’m always getting banned for evading

[west osprey]

You can join waiting for support if you want

[mellow pulsar]

Iv gotten countless cheaters banned on ur servers I’m just trying to enjoy toria

[mellow pulsar]

Bet

[west osprey]

Anytime now 😛

[mellow pulsar]

Had to get outta bed sorry Lmao

[cerulean pulsar]

said automatic closing is now disabled

[old token]

hi, I'm kicking from your server for no reason,it happens to be written there (disconnected) please solve this problem if I'm not a cheater and I don't play with cheaters, I just played solo on your server and now I can't log on to it

[noble terrace]

!appeal

[marble mantle]

Hey, @old token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

do you play with a vpn?

[old token]

no

[noble terrace]

!gamefiles try this first

[marble mantle]

Hey, @old token

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[noble terrace]

if it still doesn't let you connect, i would submit an appeal using the instructions above

[old token]

okay

[west osprey]

Are you sure?

[old token]

yes

I don't have a vpn

[noble terrace]

what about geforce now? or does your isp have dynamic ip's?

[noble terrace]

you should be able to connect now

[old token]

I don't play through geforce now, I was on your server literally 10 minutes ago, and now I can't log in

I'll check it again now

[weary harness]

кто возьмет в тиму?

[old token]

ахахахха чел хорош

[slow perch]

!ticket

[marble mantle]

Hey, @slow perch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[old token]

I was able to come in, thank you

[weary harness]

а как нужно?))

[maiden kernel]

how long does it take for a admin to respond to ur ticket

[plucky bough]

Admins respond to tickets as fast as they can. There isn't a specific time frame I can give you, unfortunately, because all situations are different.

[near halo]

I found an obvious cheater. Only hitting arm shots, solo, cheater like retard base

I made a ticket

[plucky bough]

Okay, thank you for making a ticket, an admin will review it as soon as they can.

[near halo]

How long for a ticket? I made a ticket

[plucky bough]

Admins respond to tickets as fast as they can. There isn't a specific time frame I can give you, unfortunately, because all situations are different.

[near halo]

some guy name steppa is hacking and was flyng up are base on Rustoria.co US MAIN

[plucky bough]

!ticket Please make a ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

https://tenor.com/view/thor-avengers-banned-discord-ban-hammer-gif-16215287

[vapid zephyr]

LMFAO

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

Please don't report in public

[near halo]

my bad

[near halo]

how do I add that info to a current ticket

[vapid zephyr]

the ticket link above

then you can click on your\ current ticket and add it

[near halo]

hokae

[vapid zephyr]

hey

[near halo]

how will i know someone approved or declined my staff app?

i submitted mine a couple o hours ago

[vapid zephyr]

im not 100% sure since you arent verified

but it wont be that fast

you will probably get a dm from whoever looks at it

[near halo]

okay

[plucky bough]

!link

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[vapid zephyr]

this will make it so you get a dm from our bot about your application :D

[near halo]

will i need to re make a app?

[vapid zephyr]

i dont believe so

worst case scenario you will just get a dm from staff instead of the bot

[near halo]

im not on atm do i NEED to do /auth?

[plucky bough]

No

[near halo]

cause i did everything in the link

[vapid zephyr]

nope

will just give you the role so our bot dms you

but regardless the outcome you will most likely get a dm from bot (if you verify) or someone from our staff

[near halo]

okay

and i should be verified

[vapid zephyr]

not atm :( once you are you will get a dm from our bot on discord

and get a role

[near halo]

!verify

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[vapid zephyr]

thanks haha

[near halo]

i did everything in it.. can you check DMS?

[lofty snow]

hokae gettin that discord mod of the week

[near halo]

bahaha

[vapid zephyr]

says you lmfao

[lofty snow]

i didn't win discord mod of the week lmao

[near halo]

you should give him that, he's very helpful

[vapid zephyr]

in game-discord go hand in hand, we are all helping out :D

[lofty snow]

you love to see it

[vapid zephyr]

you really do

[rotund nexus]

Do you guys know how long it would take for a application to be reviewed

[plucky bough]

It depends on staff availability, but a staff member will respond when they can

[vapid zephyr]

no guarantee, i know peoples who took 2 hrs and ones who took a week

[near halo]

The guiy i reported got banned but he was teaming with the bigger group of 8 nearby

[vapid zephyr]

nice, thanks for helping out

remember what zenzen said :D

[near halo]

Hokae can you spectate him for me? I made another ticket, and sorry again, my bad.

[ivory blade]

did us 10x just die?

[vapid zephyr]

i cannot, it will be whatever admin looks at your case

[near halo]

got it

[plucky bough]

Being looked into by an admin

[amber lichen]

x10 us crash or what ?

[ivory blade]

kk lmk bae

[rotund nexus]

Sounds good!

[ivory blade]

10x back

[raven bison]

Yes

[odd igloo]

these kids are flying on rustoria 2x

can someone help me bru

[meager mural]

yeah

people cheating on us 2x

[plucky bough]

!ticket Please make a ticket

[marble mantle]

Hey, @meager mural

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[plucky bough]

!ticket Please make a ticket

[marble mantle]

Hey, @meager mural

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[manic breach]

!appeal

[marble mantle]

Hey, @manic breach

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[manic breach]

anyone know why I cannot connect to the server, it says "Disconnected: Disconnected" ?

[west osprey]

steam ID?

[manic breach]

76561198992206904

[west osprey]

were you kicked or something?

[manic breach]

I submitted an unban request and it said I wasn't banned, no memory of being kicked either

[west osprey]

Can you try and connect and let us know what happens?

[manic breach]

just says "Disconnected: Disconnected"

[spare widget]

Maybe try to verify your files?

We're not seeing any problem on our end with the account

[manic breach]

Alright, verifying files right now

Said 2 files were missing, gonna redownload and test

[stray sentinel]

why was i muted for an hour for chat autofilter?

i havent typed in chat for like 20 min

[plucky bough]

If you believe you have been falsely muted, please make an appeal here https://bans.rustoria.co/

[stray sentinel]

sorry i wasnt muted i was banned

[manic breach]

looks like it worked thanks

[stray sentinel]

1 hour for chat violation

[plucky bough]

You can use the same link to appeal a ban

[stray sentinel]

i just wanna know what i said

ill just wait the hour i dont care that much im just confused

[plucky bough]

Auto chat violation bans, are for very toxic language in chat

[stray sentinel]

i didnt say anything toxic in the last our tho

[vapid zephyr]

since it was an auto violation it wouldve been the latest thing you said

[stray sentinel]

i was afk then got disconnected and then banned

[vapid zephyr]

banned or muted?

[stray sentinel]

banned

[vapid zephyr]

hmm mustve been something pretty toxic

[stray sentinel]

i mean idk i just wanna know what it was i dont care that much boutt the ban

[runic marlin]

!steamid @stray sentinel

[marble mantle]

Hey, @stray sentinel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stray sentinel]

76561198278913780

[plucky bough]

We try not to disclose the exact thing that was said, we do this because sometimes people will try to get around our system. Please be more careful in chat in the future.

[stray sentinel]

ok its fine i just dont understand why it was outta nowhere i wasnt even tabbed in

[vapid zephyr]

i believe trashy is checking right now :D

[stray sentinel]

i feel like it would have been right when i said the thing instead of how ever long later

[sharp thistle]

i need support please

[stray sentinel]

ok thanks

[plucky bough]

Hey, how can I help?

[runic marlin]

Unbanned, sorry for the inconvenience @stray sentinel

[vapid zephyr]

w trashy

[stray sentinel]

ok thank you have a nice day. was it a false ban or?

[runic marlin]

Error on our end, you did nothing wrong 🙂

[stray sentinel]

ok thanks love you babe

[runic marlin]

Hope you have a nice day aswell!

[vapid zephyr]

!appeal

[marble mantle]

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dusty portal]

hokae it says "YOU DON'T SEEM TO BE BANNED!"

[vapid zephyr]

Could take time to sync to our servers

When were you banned?

[dusty portal]

but when i load in it says banned for ban evasion

idek

[vapid zephyr]

It must’ve been recent then.

[dusty portal]

i havent played rustoria for like 2 years

i tried to play the 2x today and i saw that i was banned

same thing with my brother it says "ban evasion"

[vapid zephyr]

Wait maybe 10-15 minutes and if it still is saying you are not banned check back in here please

[dusty portal]

ok

ok it worked

should my brother do one too or nah, we on the same ip

@vapid zephyr

[dense sundial]

pls check my ticket 11206

[lofty snow]

we receive hundreds of tickets everyday and will investigate your ticket as soon as it is possible.

[slim folio]

where can i turn off auto pay ?

[plucky bough]

!vipcancel

[marble mantle]

Hey, @slim folio

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[slim folio]

Will I get my money back for this vip?

[plucky bough]

If you have used the VIP it is unlikely that you will get a refund. But you can make a #payment-support ticket anyways.

[jagged ruin]

Hello! How can I buy VIP from Russia?

[stone plover]

@jagged ruin you need to purchase a foreign card either through a friend or through a fan pey

[fierce mulch]

фан пей

[coarse mantle]

@drowsy maple Hello, I was recently banned for hacking, but I was just running along the beach at the time. I wrote an appeal but I was denied, I would like to see evidence on what basis I was banned because I didn’t do anything,

[drowsy maple]

What is your steamid?

!steamid

[marble mantle]

Hey, @drowsy maple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coarse mantle]

@drowsy maple 76561199220503709

[drowsy maple]

Ok, give me a few minutes, I'll look when I'm back at my desk

[coarse mantle]

OK

[drowsy maple]

Please link your other account

[coarse mantle]

In what sense?

[drowsy maple]

You have a game ban from 23 days ago.

[coarse mantle]

On another account?

[drowsy maple]

Yes. You may appeal again once the game ban reaches 180 days old.

[coarse mantle]

Yes, I know, this account was hacked, when they returned it to me, I prayed that there would be no bans, but as it turned out, the attacker just got banned on face punch, thereby banning the whole growth, I was very upset and switched to this account and then I also got a ban, I have never used cheats, never played with macros and so on. I just played with my friends. Therefore, I ask you to understand that my other account is irrelevant to this as it has been hacked.

[drowsy maple]

You can feel free to DM me the emails from steam to support this.

[coarse mantle]

Do you want me to send you a letter from Steam support about the fact that my Akanut was hacked right?

[drowsy maple]

Yes, please.

[coarse mantle]

Yes OK

Can I send this screenshot to your private message?

@drowsy maple

[drowsy maple]

yes

[coarse mantle]

Come friend request @drowsy maple

[supple rapids]

How do i report ppl?

[ocean thistle]

You may do /ticket in game or https://rustoria.co/tickets/report

[ancient viper]

i need help

im banned

[ocean thistle]

!appeal please provide everything you can to explain your side of the story 🙏🏻

[marble mantle]

Hey, @ancient viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient viper]

!appeal

[marble mantle]

Hey, @ancient viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient viper]

The website told me that it was not banned.

The website told me that it was not banned.

As soon as I entered the game, I was told that I was banned.

[thorny dune]

If the website states that you are not banned, you can submit it as a mute appeal instead and mention that you are banned along with any additional information you think may be useful for your appeal.

[ancient viper]

what should i do

[thorny dune]

Head to the ban appeals website https://bans.rustoria.co/, if you are still getting the message that you are not banned, click "Mute appeal" instead.

[ancient viper]

its too slow

[jagged ruin]

admins please?

[raven scarab]

hi im trying to cancel my vip

[mild sonnet]

Hey I can't get on rustoria EU MAIN says cannection attempt failed

[thorny dune]

Unfortunately the blocks placed in this situation isn't something we can control or override, if you find that your bank doesn't allow you to get VIP there isn't much we can do about it from our end. You could try connecting to PayPal instead and trying that way, otherwise there isn't much we can do sadly. 😦

[mild sonnet]

What could this because of?

[thorny dune]

Please open a #payment-support ticket, they will be able to assist with this.

[raven scarab]

thank you

[slim glacier]

wait a bit server restart will be up soon

[thorny dune]

The server just crashed unfortunately, it should be back online in just a moment.

[mild sonnet]

ok thank you!

[jagged ruin]

Thanks

I will try again

[near halo]

i just jackhammered a box on 2x vanilla

and it fell through the other side of the wall, is there anyway to get that loot back or no?

[fierce mulch]

no

[near halo]

bro i literally watched it happen

[true marten]

Usually admins don’t interfere with that so it’s likely gone

[near halo]

bro it had m2 in it hahahhahaha im actually so pissed

[true marten]

I had it with rockets before they dropped through the floor once and had to softside foundation

[near halo]

bro the wall is armored otherwise i would have just softsided it myself

[toxic hazel]

hello dear admins i was just playing in eu small server and disconnected for 1 hour but after i reconnected it just banned me for hacking for no reason

i used to play there last wipe as well and i dont have any sort of cheating files in my pc

[true marten]

you can appeal by writing !appeal

[toxic hazel]

typing !appeal in this chat section or ... ?

[true marten]

!appeal

[marble mantle]

Hey, @true marten

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[true marten]

there :p

[toxic hazel]

oh thanks 😛

!appeal

[marble mantle]

Hey, @toxic hazel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient cove]

Hey is exitlag allowed on the server?

[true marten]

We don't have rule against vpns, but you might get banned by other services

But then you can just appeal and you'll be unbanned if its the vpn

[toxic hazel]

i used another account to join the server called 'why always me' and it got banned the moment i join the server again

why is this happening?

[true marten]

If you are banned for hacking you can't join on another account, then you will still be banned for ban evasion, if you weren't hacking you just have to wait for your appeal

[toxic hazel]

uhh alright then thanks for quick response mate

appriciate it

[lone hollow]

Hi Staff

When does SEA MAIN Small Rig spawn
Its been ages

Is there any ETA we can get because this is taking its time.

[ocean thistle]

Someone might be in the area preventing it from respawning

[lone hollow]

😦 its ruining everything

We have been waiting for ages
Is there anything you can do

[ocean thistle]

Find them and make them pay for this inconvenience! - is all I can recommend. Admins don’t interfere with gameplay

[lone hollow]

Do you know how often a rig respawns?

every 30 mins? 45 mins?

[ocean thistle]

If you do not believe someone is there and it’s been over 60 minutes. I would recommend opening a ticket https://rustoria.co/tickets/report

[lone hollow]

Okay i understand

[ocean thistle]

Good luck 🍀

[vapid zephyr]

If someone is hiding in the vents of rig or something it won’t respawn

[lone hollow]

it still hasnt respawned

what in the heck is this.

[smoky mortar]

When you apply for a chat mode, when do you know if you’re in?

[random prawn]

@thorny dune 76561198158905822Could you help me find out why this person was kicked

[dull wraith]

You will receive a message threw discord

[wind yarrow]

got kicked for no reason
now im back of the line
<@&274971100184576010>

[toxic shard]

We don't manually skip people, it's unfortunate but there is nothing we can do about it

[wind yarrow]

okey thanks

disconnected only

[spare widget]

Should be fine to connect

[near halo]

@spare widget I was banned without cheats

[spare widget]

What's your Steam 64 ID please?

https://rustoria.co/getmyid

[near halo]

76561199487379563 @spare widget

[spare widget]

Looks like you were just gamebanned by EAC which has nothing to do with us. That's the thirdparty anticheat employed by Facepunch, the developer of the game

[near halo]

wtf

[spare widget]

https://www.easy.ac/en-us/support/game/contact/appeal/

You can appeal it there I believe

[toxic hazel]

i got banned from your servers for no reason while i was connecting i appealed yesterday but it didnt help

can you please do something for me ?

i dont even have any hacking files on my computer neither have i used any

[serene fractal]

we were given a block due to the game with a hacker, we did not know that a cheater would play in our clan, we realized our mistake and now we will check people more carefully, please unban our clan, with respect to the administration clan LA

[twilit geode]

our clan was banned for playing with a cheater, but we didn't know it was a cheater, please unblock it

[fickle raptor]

we were given a block due to the game with a hacker, we did not know that a cheater would play in our clan, we realized our mistake and now we will check people more carefully, please unban our clan, with respect to the administration clan LA

[twilit geode]

we were given a block due to the game with a hacker, we did not know that a cheater would play in our clan, we realized our mistake and now we will check people more carefully, please unban our clan, with respect to the administration clan LA

[fresh sand]

i got the vpn ban

[ocean thistle]

@serene fractal @twilit geode @fickle raptor please appeal https://bans.rustoria.co/

[fresh sand]

@spare widget

hello dear admins i got the vpn

[twilit geode]

@spare widget pls chek ls

we didn’t know that it was a cheater, he didn’t even have a registry, we accepted him into the clan not long ago and didn’t think that he was a cheater

[cerulean forum]

which admin should i dm for help?

[vapid zephyr]

Guys please make tickets/appeals

!ticket

[marble mantle]

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vapid zephyr]

!appeal

[marble mantle]

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[twilit geode]

@vapid zephyr pls ls

[vapid zephyr]

Appeal is if you are banned, ticket is if you want to report someone

[vapid zephyr]

You have to do your due diligence when picking teamates

[twilit geode]

so it's impossible to understand

[vapid zephyr]

To understand what?

I’ll give an explanation an admin gave last night give me one sec

[spare widget]

I can take a look

[toxic hazel]

can u take a look for me as well please i think its a vpn ban or something

it seems like my apeal didnt work

[spare widget]

Taking a look

[toxic hazel]

appriciate it

[twilit geode]

well what is there? @spare widget

[spare widget]

You're good to connect again in 5-10 minutes

[spare widget]

Sorry but I have no clue who you are.

What's your Steam 64 ID please?

https://rustoria.co/getmyid

[toxic hazel]

Thanks man have a good one

[twilit geode]

1483892885

[spare widget]

That's not a Steam 64 ID 😦 It'll look like 7656118930810310

[spare widget]

No problem. You as well! Thanks for your patience while we cleared it up

[twilit geode]

where to watch it

[toxic hazel]

Thanks For Your Fast Responses !

[spare widget]

https://rustoria.co/getmyid

[twilit geode]

76561199444158613

[spare widget]

Your teammate IA.falkon was just gamebanned by EAC while on our servers. We have a policy that temporarily bans the associates of individuals found to be cheating. Being gamebanned by EAC, the anticheat employed by Facepunch, is a huge deal. I'd blame the falkon individual for the interruption to your gameplay and be careful in the future who is included in the team. It becomes a more serious situation when there's a pattern of it happening.

[twilit geode]

I'm sorry, we didn't know that he was a cheater, it's impossible to understand, please unblock us

[smoky lily]

no

[spare widget]

I believe you'll need to wait for a response to your https://bans.rustoria.co/ appeal if you've submitted it. Likely will have to wait out the ban time (7 days) - but I'll be following up on it

[twilit geode]

please unblock us, we spent a lot of time on the game process

[fresh sand]

76561199153708943 i got the vpn ban

help me pls

@spare widget

[abstract oxide]

!appeal

[marble mantle]

Hey, @fresh sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[spare widget]

I'm taking a look

[spare widget]

Should be fine to connect in 5-10 minutes

[fresh sand]

okk

[twilit geode]

please unblock us, we spent a lot of time on the game process

[spring dove]

hey i am not able to connect to Rustoria 2x vanilla i keep getting the disconnected connection attempt failed. I can connect to other servers but not rustoria. Is there something on the serverside or my side

[ocean thistle]

Server side. It is booting up now and should be up in like 10 minutes

[spring dove]

hey man i appreciate your response and work you do . Have a good one

[noble terrace]

!appealru please appeal if you have not done so already

[marble mantle]

Привет, @twilit geode

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[valid zealot]

can anyone help?????vpn banned

[marble mantle]

Hey, @regal verge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[abstract oxide]

!appeal

[marble mantle]

Hey, @valid zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[spare widget]

I can take a look

[valid zealot]

thank you

[spare widget]

Should be fine to connect in 5-10 minutes

[abstract oxide]

the admin will help you further, have a nice day!

[valid zealot]

thank you have nice day

[storm light]

please check why my ping is high please. I play on eu main. my steam id: 76561198407341909

[noble terrace]

Hi there, please submit a #network-support-old ticket!

[dire yarrow]

Hey my ban appeal was denied a couple months but i'd like to try to appeal again, i really just wanna play toria again please

[swift narwhal]

Is it possible to somehow re-file an appeal for unblocking, the first appeal was rejected?

[tranquil falcon]

YO CAN i get help with this wifi shit

[abstract oxide]

Hey there! for both of you @dire yarrow @swift narwhal , you can always try to appeal again, you never know...

!appeal

[marble mantle]

Hey, @abstract oxide

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dire yarrow]

It says I gotta let y'all know i wanna appeal again

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

PLEASE APPEAL AGAIN IN ONE MONTH AND CONTACT US IN DISCORD WHEN IT IS UP.

[swift narwhal]

I'm saying that my first appeal against the ban was rejected and the site writes that it is not subject to appeal, maybe I don't understand what

I've already tried

[abstract oxide]

@swift narwhal how long ago was your appeal denied?

[swift narwhal]

I read above, that is, is it possible in a month?

Today

If in a month, then okay, we'll have to wait, I'm sorry that I took up your time

[spare widget]

I can take a look

Just give me 10 minutes please- walking my dog

[abstract oxide]

Sweet, an admin is here already he can help you further! good luck both

[swift narwhal]

Ok

[potent gorge]

do bps wipe on eu long?

[abstract oxide]

Hey there! yes they do

[potent gorge]

thanks 🙂

[abstract oxide]

your welcome! have a nice day

[potent gorge]

and on small do they wipe weekly or are bps monthly?

[abstract oxide]

#oldserverinfo

If i am not mistaking, they wipe on force

[spare widget]

What were you wondering?

[swift narwhal]

I had a very unpleasant situation, I was banned for cheats that I don't have and banned incorrectly, I sent an appeal and it was rejected and the second one cannot be sent in any way, I used a bug with drones and shone through the caches of players and the administration banned me incorrectly, please consider this and consider your decision.

[spare widget]

Checked into it - looks like you're permanently banned from our servers.
I'd definitely recommend not cheating in the future since it ruins a really good game and it's just a jerk move.
Hope you find somewhere else you enjoy playing or take a break from Rust. Have a good one otherwise!

[swift narwhal]

I understand that I did wrong and repent, but it's definitely wrong to ban for cheats that are not there, so I humbly ask you to reduce the sentence

If you don't lower it, then I will understand you

[spare widget]

Sorry but your appeal has been denied. It is not an incorrect ban. Hope you find somewhere else to play
Thank you for understanding - take it easy

[swift narwhal]

OK, thanks for the answer

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

Ticket #25313c

[spare widget]

Tickets are always followed up on as quickly as possible. Thanks for your patience until you receive a response

[strong vessel]

!ticket

[marble mantle]

Hey, @strong vessel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lime nymph]

@spare widget i cant connect to eu main, when i finish the loading and i'm about to wake up it kicks me

[strong vessel]

Same here

[fossil igloo]

You are banned for 4 hours, feel free to appeal here https://bans.rustoria.co/

[lime nymph]

is there a reasonb?

@fossil igloo

[fossil igloo]

Will DM you

[lime nymph]

ty

[frosty birch]

i want connect my discord to my rustoria and not working

[spare widget]

One sec

[spare widget]

What's your Steam 64 ID please?
https://rustoria.co/getmyid

[lusty ingot]

how do i claim my rewards?

[spare widget]

Which rewards?

[lusty ingot]

from like following and stuff

[frosty birch]

76561199478896783

[spare widget]

Log on to https://rustoria.co/link, link your discord and all that, then in-game do "/auth"

If you're on the modded servers then you should be able to do /kit to see the available kits, like /kit discord, and such

[velvet lichen]

WE NEED HELP ADMINS

[spare widget]

WHATS UP

[frosty birch]

ZenZen can i try again ?

[spare widget]

One minute please, I'm looking into your situation.

[frosty birch]

Okay

[velvet lichen]

ZenZen look on discord!

[spare widget]

I'm looking at Discord

[velvet lichen]

bro
my friend got banned becouse of auto filter violation
he just wrote
buying springs
for diesel

Nothing more he was so loaded

his name is Flawless

[spare widget]

They would normally want to appeal for themselves.
But I'm fine with saying that it's not all they said and they were correct in being temporarily banned for their behavior
Let them know not to use racist slurs in their communications with other players in the future please.

Also that hour ban is more likely going to be 90 minutes. Hopefully when they're back on the server they're mindful of what they choose to type and don't have any more problems

[lusty ingot]

thats all its showing me when i do authhelp

[velvet lichen]

bro he didnt write anything wrong

Please just unbann him for some minutes he is so loaded he got all the shit

[spare widget]

You don't know that 😦 We do. I can see exactly what the player wrote. Sorry, no, you have no clue what you're talking about. Have a good day!

[velvet lichen]

I mean on the time he only wrote he wants to buy springs for diesel

[spare widget]

You can only see a limited perspective as a player

[charred loom]

I'm not sure how to enter the server, I need help.
I use vpn to connect.
My friends are saying I got banned.
Can you help me

[spare widget]

If your friend says that's all they wrote, they're lying to you. Anyways though, no hard feelings. Have a good day!

[spare widget]

Can you post your Steam 64 ID please?
https://rustoria.co/getmyid
I'll fix it up if there's a problem

[velvet lichen]

Bro pleas just unban him for some time he had so much he was getting shit and had EVERYTHING

[charred loom]

76561198011669447

[velvet lichen]

btw how long ago was the racial slur

[spare widget]

No, sorry. Blame their own actions. If they hadn't had prior issues they would have just received a temporary mute. They should figure out how to not have issues with chat
Good luck though and hope there's no problems in the future

[willow echo]

HI ZENZEN 76561199446692432 VPN BAN

[charred loom]

76561198011669447

[velvet lichen]

Man Okay but when did he say racial slurs

[spare widget]

When they were temporarily banned

[spare widget]

Wait 5-10 minutes and you should be completely fine to connect 🙂 Thanks for your patience

[velvet lichen]

But how should we get the drone it had 300 hqm t3 everything

[charred loom]

tks

[velvet lichen]

But the temp ban was ages ago

[thorny dune]

If your friend used the drone marketplace to get some items, you can wait by the station and it will eventually unlock for all players and you will be able to loot it.

[velvet lichen]

No bro

[dire yarrow]

Could I appeal again? The site says wait a month but it's been like 3 months since I appealed last

[velvet lichen]

We waited and some naked took it we could loot we spammed E on Loot but we couldnt open

[spare widget]

Should be fine to connect in 5-10 minutes

[velvet lichen]

Yall are bricked if u ban him for saying something Ages ago

[spare widget]

Ages ago? They said it the moment before they were banned.

Blame your friend.

They obviously have an issue with controlling themselves with chat. This is not the first time - they wouldn't have been temporarily banned. Don't be made at us for having rules.

[frosty birch]

Sorry that i ask how long wait 😄

[spare widget]

Have a nice day otherwise - I get that you're frustrated but it's your friend's fault for breaking the rules- please feel free to help explain to them why they should avoid that in the future

[velvet lichen]

Tell me the Slur

[dire yarrow]

Hey ZenZen

[velvet lichen]

I want to know it please tell me the racial slur

[dire yarrow]

I'd love to play rustoria again please man i got caught evading a cheater association ban a while back, i just wanna play rustoria again 😦

[spare widget]

No. Have a good day. We normally don't even discuss other people's bans but I'm fine with it in this situation.
We didn't just randomly ban your friend lol
They said a racial slur and were temp banned, same as anyone else. Take it easy, already spent enough time following up

[dire yarrow]

I appealed a couple months ago and wanna try again to reappeal but it says wait a month

[spare widget]

What's your Steam 64 ID please?

[velvet lichen]

Bro tell me the slur, we will discuss in the team if we kick him for that

[spare widget]

They said a racial slur. End of conversation.

[velvet lichen]

Hes swearing on his mom that he said nothing racist

[spare widget]

They said an N-word variant

[velvet lichen]

Omg i know why

Oh my days

[spare widget]

Okay, take it easy. Tell them to avoid it in the future

[velvet lichen]

BRO WE LOST 400 HQM 3k SCRAP AND 2 T3 AND 500 CRUIDE WDYM TAKE IT EASY

[spare widget]

Sorry that happened. Blame your friend and their actions

If they hadn't done that, you'd have no problem whatsoever

@frosty birch Can you join back to Waiting for Support please?

@frosty birch https://rustoria.co/link

[rose snow]

Disconnected : Disconnected

[spare widget]

What's your Steam 64 ID please?

https://rustoria.co/getmyid

[dire yarrow]

76561198053164548

I reall am sorry man I just wanna paly toria again i'd do anything for one last chance

I'm tired of playing shit servers i wanna come back to the goat 😦

[rose snow]

76561198117942900

[vapid zephyr]

!ticket

[marble mantle]

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

Unfortunately it does look like you're banned from our servers 😦 I hope you find somewhere you enjoy playing or take a break from Rust. Separately from the game, hope everything is great over there for you

[rose snow]

Bro

76561198117942900

[spare widget]

I know! One second 🙂 Checking now

[rose snow]

Thanks

[dire yarrow]

yeah man im trying to appeal though

it says wait a month i've waited 3

[spare widget]

I passed it on to the admin handling your situation that you're asking about it

[spare widget]

You'll want to submit an appeal on https://bans.rustoria.co/ - if it says you're not banned, should be able to do it as a "mute appeal"

[lusty ingot]

cheaters man

[marble mantle]

Hey, @lusty ingot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rose snow]

Can I get an answer to my appeal right now? I don't understand why I can't play

[spare widget]

Sorry but you'll need to wait for a response from the admin handling your situation. Normally it's 1-3 days. I've taken a sec to forward on to them that you're reaching out though

[near halo]

whatever admin went through my tickets I appreciate it, love you ❤️

[dire yarrow]

who's the admin handling it?

[spare widget]

I can't say that but they're aware I'm sure you'll hear soon if anything is changing with it, thanks for your patience until then

[rose snow]

disconnect : Ban Evasion

Wtf.....

What is it

[west mica]

?steamid

[marble mantle]

Hey, @rose snow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rose snow]

76561198117942900

[west mica]

Your banning admin will review and get baack to you soon as they can

[violet yew]

My account into the game shows Hacker, I don't know why

[spare widget]

What's your Steam 64 ID please?
https://rustoria.co/getmyid

[violet yew]

76561199199360719

[spare widget]

Thank you - I'll take a look

@violet yew Undeafen and unmute?

[violet yew]

what? I don't understand what you mean

[spare widget]

You were waiting in a voice call but you had your headphones and mic muted. I was going to try to talk to you

[violet yew]

Sorry, I don't speak English

[spare widget]

That's fine - you'll be okay to connect in 5-10 minutes

[violet yew]

What happens to my account? I was still playing in seamain just now, and I changed VPN nodes halfway through and couldn't enter

[spare widget]

You should be fine to connect in 5-10 minutes

[alpine breach]

IOs there an admin on 2x #mediu,

Cant type sry Need admin on 2x medium

[near halo]

are rust bots allowed?

[toxic shard]

what do you mean by rust bots ?

[analog hemlock]

It seems US Long has been down for 45 minutes - 1 hour now

[wispy loom]

Taking a look

[near halo]

like team chat command bots

[toxic shard]

We block some, but if you use one it might get blocked too can't garanty we will allow them or not

[wispy loom]

Booting back up, sorry for the delay

connect long.rustoria.us

[pliant mortar]

Hello administrator, I joined a new team a year ago. I didn't know there were hackers among them. I am innocent. I hope your one can check my account and request to lift my ban
https://steamcommunity.com/profiles/76561198814438141/
Steam Community :: Doyen
No information given.
Server Effected:.CO EU MIAN

[hybrid cove]

!appeal

[marble mantle]

Hey, @pliant mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pliant mortar]

I had already said that a year ago, but there was no response

[pliant mortar]

My appeal was rejected, which happened a year ago, when I was banned because of the cheaters 'team, and I didn't know there were cheaters among them

[thorny dune]

Could you provide your Steam ID and I will try to take a look for you

[pliant mortar]

https://steamcommunity.com/profiles/76561198814438141/

[signal tartan]

hey, i've sent numerous reports on a trio that i know are cheating, any way i can get some support in the server?

[pliant mortar]

https://discordapp.com/channels/274965952116817920/360757201566171137/1091422067066404955

[thorny dune]

I have passed your ban onto the appropriate admin to take a second look, if they make any decisions I will let you know.

[signal tartan]

i have their accounts and everything just to be sure

[pliant mortar]

I need to wait a few working days to get a reply

[thorny dune]

I'm not seeing any open tickets on this server currently. Are you f7 reporting them or submitting a ticket to us using our system?

[signal tartan]

f7ing,

all are on fresh accs or private

they are not legitimate.

[thorny dune]

Ahh yes, these go directly to Facepunch/EAC for them to review. Please use the in-game /ticket system or you can also submit one here https://rustoria.co/tickets if you prefer to use a browser. These go to our administration team and we will review it as soon as possible.

[signal tartan]

i'll see what i can do, thank you

[thorny dune]

No problem.

[thorny dune]

It will likely take a day or two, as soon as I know something I will let you know.

[pliant mortar]

thank you

[eager copper]

how do i cancel my subscription?

[toxic shard]

!cancel

[marble mantle]

Hey, @eager copper

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[eager copper]

thank you

[cedar bison]

how is it possibe to get association banned with a guy who got banned for new account EAC ?

[raven mist]

New account eac?

Thats a new one

If someone got gamebanned you’ll get association banned

[cedar bison]

yes, he got banned for "cheating" in game but he received a steam message and he is banned until the 3 April. Only 3 days ban EAC and he don't have VAC ban on his account

[raven mist]

Because thats a eac ban, those bans can turn into a full eac ban after 3 days

[cedar bison]

i just don't understand why association for an EAC but all good

[raven mist]

Because u get eac banned for cheating?

Makes fully sense to me

[raven mist]

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned#:~:text=I receive the error "EAC,anymore to play the game.

Read this

[cedar bison]

ok so it's 100% sure for cheat ?

[raven mist]

Yes

[cedar bison]

ok thx but i still don't understand why they message him to say the ban is only for 3 days

[raven mist]

Thats an EAC thing

[cedar bison]

ok

how long is the association ban ?

[raven mist]

Mostly 7 days

[feral crystal]

@cobalt valley

[slow lichen]

Is this where we report players?

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

Ticket #862229

full blatant cheater on sea main. just wiped my team for row of aks. ffs can u admins do something about these cheaters

admin??????????

how are these massive clans getting away with this shit

[warped ocean]

I apologize for the inconvenience, an admin will look into the matter ASAP.

In the meanwhile, I suggest trying to avoid the players at all cost until the problem is resolved by our dedicated team. Make sure to F7 them in game @near halo

[near halo]

theyre about to raid me

15 fucking deep. 4th wipe in a row im getting smashed by cheating clans

[neat pumice]

We're looking after almost 5000 players currently - you made your ticket less than 5 minutes ago - I'm really sorry that you're frustrated, but I mean it when I say that we look into every ticket as soon as possible. We're "doing something about cheaters" 24/7 365 days a year, sit tight and your ticket will get a full investigation and a response. 🙂

[near halo]

❤️

[tender stump]

!ticket

[marble mantle]

Hey, @tender stump

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gloomy heart]

yo how to apeal a ban @neat pumice

[prisma jungle]

!ticket

[marble mantle]

Hey, @prisma jungle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[neat pumice]

Visit https://bans.rustoria.co/ and submit an appeal 🙂

[prisma jungle]

!appeal

[marble mantle]

Hey, @prisma jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hardy lodge]

hello

[tender stump]

!appeal

[marble mantle]

Hey, @tender stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[zealous kettle]

What's up?

[hardy lodge]

i got banned and i want to xhexk the reason

[zealous kettle]

!steamid

[marble mantle]

Hey, @hardy lodge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant nest]

I AM DEDICATED MEMBER

[near halo]

@waxen mountain why do u play with cheaters

[hardy lodge]

76561198201302010

[gloomy heart]

we got unbanned already

[hardy lodge]

@zealous kettle 76561198201302010

[zealous kettle]

Not seeing that this account is banned.

[hardy lodge]

the acc with pogman name

[slow perch]

why the heck are my pipes disconnected

its happened like 4 times

[zealous kettle]

My apologies, found it. Taking a look now.'

[tender stump]

!appeal

[marble mantle]

Hey, @tender stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gloomy heart]

@zealous kettle is this acc banned https://steamcommunity.com/id/298744276958792/

[zealous kettle]

DM @thorny dune to speak about your ban

[hardy lodge]

aight

[prisma jungle]

it says im unbanned but i cant load in

[gloomy heart]

same

[zealous kettle]

Yes, you're banned at the moment.

[hardy lodge]

is he on?

[slow perch]

Spoofy when your done can i get your help

[zealous kettle]

DM him and he'll respond as soon as possible.

[tender stump]

!appeal

[marble mantle]

Hey, @tender stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[zealous kettle]

What's up?

[zealous kettle]

!steamid

[marble mantle]

Hey, @prisma jungle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[slow perch]

My pipes keep getting disconnected and im the only one online atm

[gloomy heart]

!apeal

!appeal

[marble mantle]

Hey, @gloomy heart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[prisma jungle]

76561198960408284

[thorny dune]

@cobalt valley

[spare pivot]

Hello '

you guys have banned someone as cheating. Thanks for support,
But problem is they have two bases,
That means , they don't play as a group but their houses very close to eachother,(F1.kiss,kiven) Also they are playing with more people
and they were getting support with cheat
Server :
Rustoria EU Small

[zealous kettle]

Hm, well I am not too experienced with the new storage piping stuff. More than likely a Rust bug or you're potentially doing something wrong. I can guarntee that it isn't anyone on our end interfering though.

I'd recommend submitting an F7 bug report and potentially try rerouting your piping elsewhere- possibly?

[zealous kettle]

Submit a ticket please.

[spare pivot]

I just did

[tender stump]

!appeal

[marble mantle]

Hey, @tender stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[zealous kettle]

You'll need to open an appeal here:
https://bans.rustoria.co

[prisma jungle]

Im trying spoof now were getting sieged bro

it just keeps telling me error

[gloomy heart]

@zealous kettle any chance u can join vc

waiting for support

[zealous kettle]

Not able to join VC at the moment, sorry

[gloomy heart]

bruh pls man we are getting towered and it wont let me do a apeal ticet

[zealous kettle]

Hey, I've got someone to drag you momentarily if you'd like to rejoin that channel you were just in

[gloomy heart]

i joined

[prisma jungle]

were together move me aswell

[gloomy heart]

me and lic are in same team

[hazy imp]

@support

[vapid zephyr]

how can i help?

[livid sundial]

how do i report

[vapid zephyr]

!ticket

[marble mantle]

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[livid sundial]

!ticket

[marble mantle]

Hey, @livid sundial

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pliant nest]

@slow perch they sometimes turn invisible, just hover over the connection point and it should say something other than empty

[vapid zephyr]

click the link and make your report :D

[prisma jungle]

so support is there any chance I get unbanned today

[tender stump]

@zealous kettle will i get a discord @ about the appeal

[vapid zephyr]

you need to verify to get a dm from the bot

!verify

[marble mantle]

Hey, @vapid zephyr

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tender stump]

!verify

[marble mantle]

Hey, @tender stump

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[gloomy heart]

@zealous kettle can u dm a admin maybe to look at my ban appeal im getting towered rn

[slow perch]

when i go to connect it it allows me to

[near halo]

Hi I have been banned on toria us medium for playing with a evader or something i honestly didnt even see the message when i tried to log i just woke up after being asleep for 4 hours the guy didnt have codes or tc i wasnt online at the time how were we supossed to know he was evading he was a solo player i have made a appeal but if a admin could anwser the questions i have would be great

[wary depot]

I need an admin on rustoria 2x there is a base near ours that isnt decaying but has no tc and its in the way

[sinful wadi]

i need admin to banned a cheater

eu rusroria 2x

[vapid zephyr]

!ticket

[marble mantle]

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vale nova]

!ticket

[marble mantle]

Hey, @vale nova

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spark vector]

!appeal

[marble mantle]

Hey, @spark vector

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[strong vessel]

!ticket

[marble mantle]

Hey, @strong vessel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[strong vessel]

!appeal

[marble mantle]

Hey, @strong vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[modern axle]

!ticket

[marble mantle]

Hey, @modern axle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stoic bolt]

Dya is hacking please banned

[ocean thistle]

!ticket please report them and refrain from calling them out in chat and discord

[marble mantle]

Hey, @stoic bolt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gloomy heart]

pls admin look at my appeal

[ocean thistle]

They will get to it when they can. It usually takes 1-3 business days (although sometimes sooner). You are verified so you will be notified about the status of your appeal. Please be patient until then. Good luck and have a great day

[gloomy heart]

wel i cant rlly wait ngl im getting slammed rn

[ocean thistle]

I know I'm sorry for that, but there's nothing more we can do besides waiting. I do hope the appeal is in your favor.

[near halo]

I Would get a court date faster then the appeal

[haughty sorrel]

theres 191,000+ people in the server. you can be patient. they are just trying to do their job and insulting them won’t help

[topaz eagle]

i think i just got server banned how do i make a appeal?

[warped ocean]

!appeal

[marble mantle]

Hey, @topaz eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[woeful grotto]

im banned on the 10x and was wondering how much longer i got left

[vapid zephyr]

hey zivid

[woeful grotto]

lmao

[vapid zephyr]

🤣

[woeful grotto]

wsg

[vapid zephyr]

if you drop your steam someone can check for you

[woeful grotto]

76561198890114862

[vapid zephyr]

think you will def be good for next friday

[woeful grotto]

we got banned at like 4am last week and it was a week ban so i was just wondering

[vapid zephyr]

ill try to get somebody 1 sec

[woeful grotto]

ight bet thx

[near halo]

how can i buy RP

[vapid zephyr]

RP?

[woeful grotto]

you cant, you can get more by linkin accounts

[vapid zephyr]

is the bot down?

[plucky bough]

Wait a few minutes and try again, this has happened before

[near halo]

Wdym

[vapid zephyr]

if you link more accounts, you get extra shop points per hour

[near halo]

I can’t buy in game RP?

[near halo]

I can’t buy it tho??

[vapid zephyr]

nope

[near halo]

brujah

[near halo]

what perks i get for boosting the server?

[plucky bough]

!boost

Bruh

[vapid zephyr]

ikr

[gloomy heart]

@gleaming hound

[prisma jungle]

are you kidding me bro

how did my shit get denied I had nothing to do with the cheater

[grand nacelle]

NEED HELP

[near halo]

!BOOST

[vapid zephyr]

im in call with you ...

[vapid zephyr]

doesnt work atm

[grand nacelle]

ci cant talk

[gloomy heart]

hokau can u drag us rq

[vapid zephyr]

i am not an admin

[gloomy heart]

me and lictive

[grand nacelle]

I cant talk in this channel

[gloomy heart]

can u join a vc?

[vapid zephyr]

i can but it wont help you is what im saying

[prisma jungle]

he has no power except chat modding

he cant help

[vapid zephyr]

not up to me

its to whatever admin is on your case

[near halo]

it doesnt tell us what admin it is

[prisma jungle]

how do we get the admin who was on our ticket

[near halo]

off ur mind

[prisma jungle]

!appeal

[marble mantle]

Hey, @prisma jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[grand nacelle]

ban for playing with hackers. and my ticket is denied. SOMEONE HELP ME AND TELL ME WHY

[prisma jungle]

hey support who made my ticket what is this. I buy vip for your server and you cant even help me out?

[true marten]

It's what you wrote, you are banned for playing with hacker which is a normal ban

[grand nacelle]

ehh ? when did i play with hackers? and im just playing with random playerss from this discord that joined

[vapid zephyr]

that is the point, they will reach out to you if needed, if your appeal was denied, unless something changes, its final

[vapid zephyr]

you admited to playing with hackers to me already

[grand nacelle]

???? WHEN DID I ADMITE TO ANYTHING LIKE THAT ?

WATT?>? WHO R U AND WHy would i play with hackers? are you stupid or just a low IQ kids runnning this ?

[near halo]

!boost

[marble mantle]

Hey, @near halo

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[true marten]

One of the people you played with prob was a hacker without you knowing it, meaning you got banned for association

[gloomy heart]

i need the admin that denied my apeal rn

[grand nacelle]

^^ then why would you say i admited to playing with hackers? Why would you make shit up and try to fix a mistake? Playing with hackers and knowing are 2 different things. If i played on your server, its with a team i joined from this server chat. So why would i get when he should get ban and i get the wipe ban

[vapid zephyr]

if your appeal was denied. its up to the banning admin, if anything changes they will reach out, until then it is final

[gloomy heart]

bro idgaf i need the admin that denied it

why cant the awnser it? why u so scared to say it?

[near halo]

I dont understand why he remains annoymous?

[vapid zephyr]

because of this...

[near halo]

You act like we have no right to be upset

[prisma jungle]

yea well when its not our fault are you gonna expect us to not be upset?

[near halo]

We are people aswell

[grand nacelle]

man this server and these people sound so stupid, like what are you saying and do you know what your doing? Learn to understand how this work. You can be a hacker and you can be the dude that doesnt even know whos hacking on his team cuz he just joined them. And now hes perma ban? ??? ?MAN RETHINK UR SHIT AND SMART UP KIDs

[spare widget]

I'll take a look at what's going on

[prisma jungle]

I buy vip to get banned the next day

[gloomy heart]

ty zenzen

[prisma jungle]

THANK YOU @spare widget

[spare widget]

Perma ban?

[grand nacelle]

yaa ?? ?

[spare widget]

Who's perma banned?

[gloomy heart]

zen can u look at our appeals pls

[prisma jungle]

No not a perma ban. Association ban. Any chance that I could hop in call to explain the situation

[grand nacelle]

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

[spare widget]

Yeah, I'll check it out in a sec

[spare widget]

It's a temporary ban, first off.

[prisma jungle]

we are not with GHOST to let you know

[grand nacelle]

^^ ya

[gloomy heart]

ZenZen should i resend u my appeal?

[spare widget]

Okay, that makes this a bit more busy lol

[prisma jungle]

if you have a chance ill sit in support make it easier for you

[gloomy heart]

same here

[vapid zephyr]

soda and lictive are togeather

[spare widget]

I can figure out most of it once I get to my PC. For now, deep breaths, it's all going to be okay regardless of how it shakes out in the short term

[gloomy heart]

yep

[grand nacelle]

im tryan play server with this new team