#support
1 messages · Page 176 of 1
@wispy loom yes
спасибо скажите администратору
@fierce mulch вообще ник не хочет меняться .
а зачем тебе чтоб он на сайте поменялся то?)
Надо типов в клан добавить , а ник мой старый )
так он измениться, просто подождать я думаю надо
Мб но по идее он должен сразу меняться
can you guys PLEASE look at my ban apealll
An admin will review you appeal as soon as they can, please be patient.
I have been waiting for like 3 and my base is being plowed as we are speaking
And ok
If is has been 3 days since you made your appeal, an admin will be reviewing it very soon, as I said, please be patient.
I meant 3 hours, and thats why i said ok as an answer to this "An admin will review you appeal as soon as they can, please be patient."
Thank you for the help
how do i make a ban ticket
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
nvm i got it
Do you know around how long it will take to review? I'm trying to join my team
It usually takes 1-3 days, but it can get reviewed much sooner. This is because of how busy admins are, but one will respond as soon as they are able to
Okay. it sucks because i waited through a 50 player queue just to be kicked
Sorry to hear that, I get how frustrating it can be. But unfortunately there isn't much you can do right now except be patient and wait, sorry
also just to be clear the rustoria bot will message me on discord to tell me if its accepted or declined instead of me checking right?
It should, yes. But you can always check the site where you appealed, as well
alright how do i check that do you know?
When you log into the website it should just pop up with a message.
Guys is it possible to transfer VIP from one server to another? Just got it for EU main few days ago but want to shift it to EU Long, as main keeps lagging hard for me and my group and we are getting high latency aswell...
If you have used the VIP it is unlikely you will be able to transfer it. But feel free to make a #payment-support ticket, anyways.
Yeah i get that but got it legit 2 days ago and the server is just unplayable, it would potentially last me another 4 wipes but cant use it tbh
Unfortunately, there isn't much I can do, your best bet is to make a #payment-support ticket.
Hello, I have a question can the moderators call
Модераторы есть вопрос, кто может позвонить по поводу бана
How can I help?
Question about the ban
Are you trying to appeal?
How would i know i am unbanned? Do i get a discord message of some kind or do i have to check consistencly
My account is banned anti-cheat, (game lock) if I create a new account, I can play on your server
You are allowed to play on our servers if your game ban on the alt account is over 180 days
I was banned by anti-cheat, I don't even know why they banned me
все равно
180 дней пройдет и только тогда можешь играть
Есть админы онлайн?
Admin online? I need help
Not an admin, but i still might be able to help. How can I help?
!ticket Please report him
Hey, @uneven compass
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Put all information you have in a ticket
@plucky bough can i ask a question?
Go for it
this
!ticket
Hey, @gritty marsh
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
admins dont interfere with gameplay unfortunately
yes, but cheater interfere with gameplay 🙂
admin dont
<@&274971100184576010> https://www.youtube.com/watch?v=cvuOKwOAyZE playing with macros
!ticket Please make a ticket
Hey, @lucid rose
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
wtf it is? i cant send ticket "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown."
i wait 10 min
try using the website
im on web site
did you already create a ticket?
i cant
@plucky bough can u answer the questions
but did you already create one previously?
Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.
its all
You will get a message in discord about the result of your appeal. Alternatively, you can go back to the site you appealed at, a message will pop up with the result after an admin reviews it.
can i send in pm video?
only way to get to an admin is through a ticket
mmm)) i cant create ticket
I believe you can't upload videos/pictures directly to the website, which is why the error is happening. You'd have to upload it to like imgur or streamable or youtube and provide the link to your ticket
okay thank you
Please make a ticket
!ticketru
Привет, @lucid rose
Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/tickets/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.
Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.
Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.
Hey, @proper trail
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I need a server admin
What's up?
My body fell through a floor of where we are raiding, and all the explo with it
We can't retrieve items for players 😦 You'd need to get it through in-game means
You'd want to F7 to report to Facepunch. Many players over the years have unfortunately had things fall through the map or through structures and they had to deal with it just the same 😦 Sucks when it happens. I've seen a fair amount of things glitch through and for each one I have not been able to just go grab it for them
every time I try to join i get disconnected i don't know what is happening. <@&274971100184576010> 76561199111582967 is my steam id
You'd want to visit https://bans.rustoria.co/ to submit an appeal
As it stands now, looks like you were putting a phone number in chat for some reason.
that's a ban
Your ban notice title is "Doxing" - I'm not the admin handling your situation though
ohh ok thank you
Yeah, majorly discouraged to put phone numbers in chat. The admin who's handling your ban though will review your appeal. For now it looks like it'll lift in 2 weeks if nothing changes
Have a good day otherwise
@latent zenith Is there anything I can help you with?
if i sell some1 for wending mashine or sell with use shop shop front its same?
dude this is rediculous, so to get my boom back that your faulty ass server caused us to loose
its a facepunch issue, not our server
I have a problem about something and im wondering if someone can help me
if your loot is stuck under the map or glitched in the map that something in the game
not something we control at all
go ahead with the question
Can one of you guys join vc my english isnt too good writing so it would take a while
admins here on the medium streamer plays with macros
!report
Hey, @lucid rose
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@latent zenith I got ya
!report
Hey, @raven mist
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
read bellow how to report
I called the VPN and I need to appeal
!appealcn
您好, @jade apex
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
Link your accounts to get special rewards in-game.
!steamid
Hey, @jade apex
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I gave the VPN a complaint and this is my SteamID 76561199113591104
d
@slow birch
Hello BOB, are you available for a quick voice chat?
@tough bane streamer with macros.eu medium id 76561199163811673 . stream https://www.youtube.com/watch?v=cvuOKwOAyZE
!report
lol, yes - in-game with "/ticket add (your report)" or https://rustoria.co/tickets
@tough bane
I have already sent a ticket
Great, thank you 🙂
Then you've done your side of things
@spare widget
Now it's just refraining from calling anything out
I need help
What's up?
@spare widget I have another question if you are able to answer
Yes, join Waiting for Support
One sec please
I didn't understand what it meant
Fixed. You should be all good to connect 
ok
@fossil igloo
Hey i am getting kicked from the server can someone help?
What disconnect message are you getting?
Nothing
!report
Hey, @tulip belfry
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Like, Disconnect:disconnect, or literally no message?
Can you send me a ss of f1 console when you get disconnected
I won't be able to do much with your steam id unfortunately.
Who can?
I will let someone who can know, but in the meantime can you send me a ss of f1 console, right after you disconnect
Okay, please make a #network-support-old ticket, I think they will be able to help you better than I can.
Hi are you able to join #368790610783764480
@spare widget bro please i think we are about to get onlined for the 5th time this wipe and i wanna keep the MC legacy going
@spare widget free my boy
Us main is hard lagging for eus
<@&274971100184576010> eu rustoria.co 2x vanilla everyone has 2k ping
Are people complaining in chat about it`?
again
<@&274971100184576010> Us main is also lagging rlly hard
yes they are
Will have a look, thank you
10x lagging
<@&274971100184576010> still not fixed...
you and @raven bison Roblox duo?

MY PING IS BAD GUYS HELP
Server?
Hello, may i ask why me and my whole team has high stable ping over 150 on EU server while we are from EU ? never happened to me before
10x man shit been lagging the whole week no cap just fact
We're looking into it
thx
thank you guys
!link
Hey, @nova escarp
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
I mean
you could have ded player role if you'd like
But you have to link first ;D
what does that do O_O
Better now ? @nova escarp @near halo
yes yes
yes
thanks babagrill ❤️
now i have low ping but low fps can u fix that ? 😦 ill send u link and adress for new GPU
Let us know if it happends again, its constantly being worked on so bare with us 
Hahaha sure 😄
hello, I have a problem, could we discuss it in the channel?
Hey, how can I help?
i have bug with connect on server
I played at home, everything was fine, I came to visit a friend, he had a problem before that SERVER Kickbanning (Hacking)
I now have it, they didn’t play with cheats and didn’t have it in the team
!report
Hey, @tulip belfry
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You and your friend should both make an appeal using the link above
i got shot by sam sites and jumped out of my heli last second and was gonna live but i got kicked for fly hack violation and got looted for oil rig loot + ak full kit
is that normal?
hey
so i dont get anything back?
i just boosted but in game on eu 10x it doesnt let me use booster kit or discord kit
im afraid not
try to do !auth
ahh np man
Hey, @lucid rose
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
how do i get points in game for stuff in /shop @raven mist ?
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
it might take a few minutes for the system to update
have you used /auth in game?
yes
Which extra points are you not receiving?
Twitch, specifically, can take a while to register. For steam I recommend leaving the steam group, then use /auth in game, wait 5-10 mins, then rejoin the steam group and do /auth in game again.
Sorry missed the end of the last comment
I was wondering if a admin could asset me. Another admin had asked my to put additional info abt why i should be unbanned but i missed him and now he is offline who should i contact.
!appeal
Hey, @mystic gate
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i already did how do i make another one
try to submit another on using the first link
i tried it said it was already under review
Did the admin specify where they wanted you to submit the additional info
Ok
/ticket add
Hey, @faint reef
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i made a ticket can someone look at it, rustoria main please spectate
admins are very busy people and will look at your ticket when they can, please be patient
Thank you for making a ticket, an admin will look at it as soon as they can
Bros tryna go for mod
lmao ong
yo does US med wipe on fri then rewipe the week after for force?
that doesnt help whatsoever
/link
Hey, @faint reef
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
read my question
!force
Hey, @languid forum
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680807600:F> (your local time) is the time of the next force wipe and it will happen <t:1680807600:R>.
how do i link my discord, my steam is linked to my old account thats banned and it wont let me link it
!unlink
Hey, @faint reef
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
¯_(ツ)_/¯
Hey, you'd log into https://rustoria.co/link with your Steam and then request an unlink. We'd unlink it and then you'd link your current discord
Link your accounts to get special rewards in-game.
hey i made a ticket, how longs it take to get unlinked?
What's your Steam 64 ID please?
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198343277310
Unlinked. You should be able to refresh and then link the discord account you're using right now 🙂
thanks !
my friend appealed a ban and the website says hes not banned & he is
https://cdn.discordapp.com/attachments/998409761605296210/1089365991831634040/f1c757509def78770e66084249404186.png
Wait 10 minutes and try again
its been 10 minutes since hes been banned, its still not working
reported a teleporter in x2 vanilla complete bullshit
Okay, thank you, an admin will review it as soon as they can
please do it's getting ridiculous i spawned a square away and he zipped right too me
Lmao
If they are unable to make a normal ban appeal, they can try making a mute appeal. In the mute appeal, they need to make it clear they are appealing a ban, they should include as much information as they can in the appeal.
how long does it take to get appeals looked into
It can take anywhere from one to three days. Please be patient and an admin will review their appeal as soon as they can
Okay
But
Thats really annoying considering it was a false ban and i just got the notification on my phone that i died with a full inventory
That was US x2 vanilla
I reported a cheater and got banned 2 minutes later, man what the fuck is that
Sorry to hear that, the appeals could get reviewed much sooner. 1-3 days is just an average.
I record all my gameplay and the appeal has no place to submit video evidence
You can include a link to imgur our streamable in the appeal
I already submitted the appeal
Kare wa ayamatte kinshi sa re, kare no gēmupurei o kiroku shimashita. Apīru ni wa gēmupurei o sōnyū suru basho ga arimasendeshita
if an admin is here can they take a look at my id so i can send it to the admin that banned me or something
!steamid
Hey, @limpid rock
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198384444999
Konpu no mokuroku de shinimashita...
Chītā o hōkoku shite mo, chītā wa shūsei sa remasen
we report cheat and no ban but we ban...?
me after false ban ;-;
Just checked - you'll need to wait for a response to your appeal please. I've reached out to the admin handling your situation though 
Thank u, we left all our furnaces on outside
The admin hate us because we dont cheat on only minecraft we do
were outside roaming, killed 1 kid and my teammate died, and then i get banned 2 seconds later
autoclicking on minecraft only cheat i do
about to lose my loot bc of it, i record for this reason
We already lost our loot
What? We don't care what you do on Minecraft.... and no one hates anyone
Apologzing
All good
zen i need u to put upkeep in my base :/ we were grabbing it when i got banned
I need help, my steam says its connected but i cant auth in game
You are not false banned. However you are free to appeal your current ban
I didnt get banned
I record on rustoria
Its just not letting me join the server
and got banned, want my id
"Disconnected , Disconnected" ... is what it says
76561198384444999
broooooo
You are banned for 7 days.
so if i get unbanned, do you guys just not do anything about my loot im losing due to this
Unfortunately, that is correct, admins do not interfere with gameplay, sorry
They just interfered with my gameplay
:(
by making me lose my kits and my furnaces 😦
I have clips, will get screenshared, my trash bin hasnt been cleared in months, fine with whatever
Playing with a hacker...
He records for his youtube while we play , almost every fight
Is there a certain fight he got banned for?
^ i can check my clips for it
You will be unbanned in 7 days. However I suggest you do not play your team mate again
We do not disclose what caused your ban. However you are free to appeal it.
were u the one that banned me :/
can we play with a recent game ban?
We do not disclose who your banning admin was.
I cant post clips here, wont work
thinking about buying something but i dont wanna get banned with it
I have clips of my gameplay on the server, where can i submit them?
Clearly someone has made a mistake
I cant on my appeal bc its submitted and just says "Please wait 1-3 days"
I would suggest you appeal. However at this time your ban will remain.
You'll just have to wait
I did appeal, but there was no option to submit files
AWZ3, can we play with a recent gameban in rust?
!rules
Please see all rules for our servers at https://rustoria.co/rules
Am i able to edit my appeal or something to submit the video evidence i have of me
Theres a chadmod impersonator on Rustoria US Main Vanilla
Upload to youtube and I can add it
@west mica here is the steam account of that impersonator https://steamcommunity.com/id/ike7676/
Okay okay
Feel free to DM
@undone seal is there anything I can help you with
can we wall in hqm Quarry
yes
Which server
us 10x
Your good
We walled on Us main, we crazy
@west mica sent in dms
No, per server rules https://rustoria.co/rules
I dont wanna be that guy but theres a cheater on 5x solo duo trio
!ticket Please don't call out cheater in chat, please report them using the link below
Hey, @near vine
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @west jetty
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
what's your steam id?
Have you made an appeal?
Fill out an appeal if you haven't already
What disconnect message do you get when you're kicked from the server?
Hello admins how are you? I wanted to ask a question, is there any possibility of being unbanned? I was banned almost 3 years ago. I can't use appeal because it was already rejected once. I can explain the reason for my ban back then if necessary.
Okay, try making a mute appeal, in the appeal make it clear you are appealing a ban. Include any and all information you have. If you are not banned an admin will let you know. If that is the case, you should make a #network-support-old ticket.
!steamid In case an admin looks your way
Hey, @west jetty
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
All servers wipe on force
so not this week?
!force
Hey, @spare loom
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680807600:F> (your local time) is the time of the next force wipe and it will happen <t:1680807600:R>.
damn i thought it was weekly well anyway
Need staff
Check out #oldserverinfo
can i please speak with an administrator directly, just got banned for exceding group limit when we were a duo?
^^^^
@plucky bough is there any admins active/ on?
Official Servers — SEA
Below you'll find our SEA official server details including IP addresses, wipe schedules and map size.
All servers wipe for force: Friday, April 7, 2023 3:00 AM
SEA Main
IP: connect main.rustoria.asia:28010
Next Wipe: Thursday, March 30, 2023 4:00 PM (in 4 days)
Wipe Schedule: 5PM AEST
Blueprint Wipe: Force Wipe
Map Size: 4001
Team UI: 16
Always
@plucky bough is there anyway to speak with one directly
literally got banned for no reason
Through an appeal
The server wipes weekly, it also wipes on force
bork was stream sniping me and entering my codes so my duo and he got banned
so basically map wipe for sure? ok thanks thats all i need to know
what you get for being an incel bork
proof?
Please make an appeal
#general please, unless you need support
any way to speak with admins directly
Regarding?
my ban, we have clips of us playing as a duo and a duo only and we randomly were banned, im not sure it was automated or what but we definitely did not break rules especially being over team limit
Have you made an appeal yet?
it wont let me as i was just banned
appeal
Okay please wait 5-10 minutes and try again
im literally baffled as if that was a admin the directly banned us they not not do their jobs correctly
@plucky bough yeah same thing as @desert orbit
if you are so sure you are innocent wait and appeal :D
but is there any way to speak with an administrator directly
Appeal go straight to admins
make an appeal
bro how long does it take for my ticket to be looked at
alright, no need to be rude nobody answered my question
!appeal
Hey, @still wing
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
so i just got banned mid online raid and I have to wait 3 days
An admin will review it as soon as they can
time frame
it could be much sooner 🙂
we did multiple times, sorry if it came off any other way
1-3 days, usually, but could be much sooner
no, nobody directly answered my question but alright
LMAO WHATTTTTTTTTTTTTT
ppl cheat on ur server for a whole wipe and yall dont look into it?
The admins are very busy, sorry, they will look at it as soon as they can
I hope by tonight, getting banned mid online raid for literally no reason and then being told to wait 1-3 is such a terrible way of moderating a server
literally insane
yo let me admin for a day real quick
and im guessing there is zero compensation for a false ban
like I said, we simply deal with admins through appeals, since the appeals go straight to admins, which in tern is directly with an admin :D
Unfortunately, that is correct, admins do not refund items, sorry
they dont have a hair trigger. if they decided to ban they had reasonable suspicion
incredible alright
they most definitely did not, we were a duo clear as day, we guessed codes to a base and were almost deep and got banned
Sorry we couldn't be of more help, I get your frustration, but it is what it is. Please be patient and an admin will get back to as soon as they can.
sick and bork mad they got banned stream sniping me XD
i promise you if an admin decided to ban, they had a valid reason / suspicion
!appeal
Hey, @west jetty
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
alright if you are sooo sure
Please wait for a response to your appeal
ill literally hop in a vc with you and show clips
thats nuts that it takes u guys that long to ban a cheater
we guessed codes and got into a base and got banned
Please put those clips in an appeal
hey bork putting in my codes caused the anticheat dumbass, next time dont stream snipe and get caught
right 💀
you didnt guess codes you stream sniped me XD, i have proof XD
report me
Hey, @desert orbit
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
An admin will review your ticket as soon as they can, probably much sooner than 3 days
id love to see the proof
I did thats why you got banned mate
wrong
im talking with admin now thats why you arent being talked to yet XD
have fun streaming tolb 😉
I Know its frustrating, but like i said, they do not have hair triggers
well the admin didnt make a correct decision
they did though
we did not streamsnipe and there is no proof of it happening so im not sure what ur going on about
youre following a 30 year old from server to server, pathetic
unfortunately, arguing in here is not going to change anything, submit your proof in the appeal
proof?
i have sickz saying it XD
playing rust at 30, pathetic
dms guys
do you have me saying it?
children
no you dont
enjoy the 30 day ban ❤️ dueces
not the place
<@&874995535881326632>s
What can I help you with?
Just got killed by a cheater
!ticket, have you made a ticket?
Hey, @next birch
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
No how do I make one
Use the link above, include as much info as you can about the cheater
If you have any videos please include a link in the ticket, yes
Thank you for making a ticket, an admin will review it as soon as they can
how do i get the bonus for discord group?
i need some assistance
You are verified so you’ll get a dm from the bot about any status changes to your appeal
!auth
Hey, @spice sonnet
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Let me know how I can be of assistance
thanks
I was wondering how long my ban is for playing with a cheater and it’s my first offense
Have you appealed?
I mean no isn’t it just like a short ban ?
first offence 1 week
if I appeal will it be shorter?
if your appeal is accepted. Yes
So in the past I’ve been banned for cycling does but I’ve never been banned for cheating will it still be a week?
send me your SteamID and I can check the length
Fuck I’m not at my set up would my username be fine lmaoo??
!steamid
Hey, @smoky scaffold
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
sign into this
Oh here 76561199125290038
yes 1 week from the time of your ban
was roughly 24 hours ago
So like I think I got banned liek at 2 am or somthin on Friday ngiht so would it be Saturday or Friday
whatever day it was for you this time yesterday
Ohh so Saturday ok preciate it
There is no management online I need help ?
What's up?
@runic marlinHello bro What punishment will he get if .co has a player who evades the ban enters the game
Evading a ban is strictly prohibited and there will be consequences for one trying to ban evade. Is there someone you would like to report?
YES
Feel free to DM me any evidence
@runic marlinI sent it to you
Hey how long do ban appeals take?
I dont even know what im banned for as i crash but i was able to make an appeal so i assume i was banned?
hard cheater on EU MAIN HELP
i got banned from rustoria servers for no reason
I made the unban request ticket and it was denied
/report
Hey, @mortal thistle
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
What does it display when you try loading into the server?
I filed an objection against the free ban. Where can I find the answer?
rustoria bot will dm you the results
yo can u guys ban these roof campers 🙂
Theres no rules against roof camping so , no
please ill give u e head
an error pops up on the site that I am not banned, although I am thrown off the server with the reason hacking in the chat
If it’s only just happened give it 10-15 minutes as it can take that long to come through, if it’s still not there then just appeal as a mute and explain its for A ban 👍🏻
thanks, I'll try to write on mut
when trying to log in, he writes "disconnected"
You can connect
@stiff widget сan you help me?
!appeal
Hey, @rancid pulsar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
the site says that there is no ban
Disconnected: Banned: Advertising
Print - https://cdn.discordapp.com/attachments/1089307498504265758/1089534050768797837/image.png
Please, I only ask to be unbanned because I never did anything wrong
this is the only server i play on
I made the unban ticket and it was denied
you reached a dead end, your appeal was legitimately denied
why do i keep diconnecting for us main when i get in
Are you able to join any other servers?
yes
Please try making an appeal at https://bans.rustoria.co/
You appeal being denied means that your ban reason is justified.
i sumbit a ban appeal me!
i dont know why im banned or if im even banned can a admin check
@plucky bough
@subtle cape
@plucky bough
?steamid
Hey, @wide ruin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199150917859
76561199486447676 SPIN BOTTER ON US MAIN
If you were able to submit an appeal, your banned, sorry. Right now appealing is your best bet to getting unbanned. Please be patient, and an admin will review it as soon as they can
!ticket Please make a ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @wide ruin
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @wide ruin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
What server are you trying to join?
Ticket #846075
SPIN BOTTER USA MAIN PLEASE BAN ASAP HE HAS MY KITS
he is already gone man
us main
TY
@noble terraceus main
You are in fact banned. If you submitted an appeal then you need to wait for the outcome of that appeal.
I get disconnected everytime I join a sever
You know what you’re banned for 🙂
What is the disconnect message?
no sieriously dont
It's just says disconnected
Try restarting steam, and verifying your game files
!gamefiles
ok
Do you play with a VPN by chance?
Hey, @near halo
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
no
Cloud gaming service?
I am
idk what that is
Then your ban is most likely legit. Just appeal and wait for a response.
im a kid man like idk what im banned for
lmao. u shouldnt be playing the game then. being a kid doesnt stop you from being a cheater
skill issue 

scam server
76561199150917859
Please don't ask for steam ids here
i have 6k hours\
not a bought account at all LOL
?
99.8 hours
Have you made an appeal?
yes
Okay, an admin will review it as soon as they can, please be patient.
i aint waiting three days
It's 24hrs
It will likely happen much sooner. 3 days is the maximum
#general please
@wide ruin you’re banned for ban evasion. You have another account with a game ban within the last 180 days. It’s in our server rules that we don’t allow that.
Dont even bother appealing, your ban is perm. Looks like you messed up
fuck this server
I mean, dont get gamebanned on alts and you wouldnt have that issue
ill get on another account dont worry

CLOWN
Is still get disconnected
@plucky bough I was just banned on the US SMALL server due to Hucking, but I didn’t even have time to become as soon as I pressed the space bar, I was immediately banned, please help.
!appeal Please make an appeal using the link below
Hey, @coarse mantle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
what’s your steam ID
@noble terrace all good im unban now 🙂 7 days for no reason crazy
There’s always a reason lol. Glad you got it sorted though
@noble terrace please say me what was the reason than
@noble terrace https://steamcommunity.com/profiles/76561198210135785/
Looks like it was linked to something else. Your isp likes to changes ips so nothing we can do about that unfortunatly
there is cheater on rustoria us main it wont let me f7-report for some reason his name is 2-dog im 99% sure he is cheating
!ticket
Hey, @last raven
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Добрый день у друга проблема при заходе на сервер пишет дисканект и он не знает что делать переустановка раста не помогла
Hello
I cant join to Rustoria 5x zeus i dont see in the server list
But my friends playing now
US or EU
EU
connect zeus.rustoria.uk:28010
Use this ^
!ticket
Hey, @last raven
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @proper smelt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
why is my friend kicking when logging in for hacking, rustoria eu main even though he has no cheats and doesn't have a bloody mouse?
I do not know the specifics of his situation, sorry. Has he made an appeal yet?
You'd want to direct them to http://bans.rustoria.co to submit an appeal. If it says they're not banned, they can likely do it as a "mute appeal"
Why do I get kicked when I enter rustoria eu main for hacking if I don't have cheats
Unfortunately I do not know. Have you made an appeal yet? If not you can do so here https://bans.rustoria.co/
you are the son of a dumb-headed, toothless dog, why can't you clearly answer my question
As a chat mod I am unable to see why you have been banned, sorry. Please make an appeal, if you haven't already, an admin will review it as soon as the can.
If you don't unban me, I'll blow up the state of California and make a terrorist attack in Boston
you heard me?
Since you're so friendly, make sure to appeal on bans.rustoria.co and wait untill its reviewed
!appeal
Hey, @young zinc
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
New chatmod? 
!ticket
Hey, @turbid aspen
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Use the link above
that would be me 🖐️
yo can i get help from an admin, i was banned late last night and on the website it says that im not banned when i try to submit an appeal
If you are certain you are banned, you can try making a mute appeal. In the mute appeal, make it very clear you are appealing a ban, include as much information as you can about your situation
alright thank you
whenever i join it disconnects me once i get in so i assume im banned
Try making an appeal, if you are able to, you are banned. You can try to make an appeal here https://bans.rustoria.co/
I need to talk to a admin
How can I help?
PM?
Sure
I got muted just now when I asked someone if they played with another person I have it clipped
!steamid
Hey, @minor pier
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198799319970
im trying to join the server and it keeps disconnecting me
i stay in but when i try spawning in base , i get disconnected
What disconnect message are you getting?
Which server?
Try restarting steam and verifying your game files
awesome thanks
it lets me join other servers no issue
Try making an appeal at https://bans.rustoria.co/
i wasnt even online .... e.e
if you are able to, you're banned
wouldnt it tell me another message /
It is just a possibility
!ticket
Hey, @dreamy hazel
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Go ahead and make a #network-support-old ticket if you still cannot connect to the server.
Hey, also make sure the ip of the server you connecting is the right one may resolve 😉
connect main.rustoria.us:28010 is the correct ip for Rustoria US Main
also you can try connect vanilla.rustoria.us:28010
okay one sec, trying it out atm
let us know
i got kickbanned
!appeal
Hey, @hollow current
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hey there, could you do me the favour and join #368790610783764480
Will drag you in one second
If you may want to resolve that issue with you ban we can have a chat.
its saying i got kick banned
same
<@&415898423460626432>
Hello, how can I help?
For which server?
eu rustoria 10x no bps its saying im getting kickbanned for hacking
!appeal
Hey, @versed frost
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
CHAT MOD
i was muted for saying "salt and vi" and to me that isnt a reason to be muted because i was just trying to correct someone in chat
!appeal
Hey, @finite mango
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
It might have been a mistake of the filter
may i please be unmuted
You were muted for baiting racism.
oh mr i was not
WAIT WHY DIDNT HE GET MUTED FOR SAYING IT
crunk please i didnt mean it to be a racist joke ill pay 50 cents to be unmuted
i pay for your server and main it pls unmute
An appeal is your best chance of getting unmuted
Wait patiently for a response.
wait there is no way for me to appeal by speaking with an admin?
Please be patient while admins look into your appeal.
!appeal
Hey, @desert orbit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
so they dont get my side of the story, i dont understand
how abt this
yeah i appealed and it was denied they didnt even speak with me
if i send a clip and impress you will you unmute me?
and for some reason i cant submit a ban appeal it says im not banned
Chat Mods don't have the power to unmute unfortunately. But your appeal will be looked at
What are you appealing for, a ban appeal or a mute appeal?
i was banned at around 1am est last night
is this valid enough for an unmute?
ban appeal, chat moderator told me to submit a mute appeal and it was denied
pls unmute connor
Are you positive that you are banned? Have you tried rejoining that server since being banned?
yes i am positive, everytime i try to join it disconnects me and when i was banned i saw the chat message saying i was banned
it said group limit but i was in a duo
The best I can tell you to do is make another appeal explaining that you cannot create a ban appeal even though you are banned.
is there really no way to speak with a moderator or an admin directly? i feel it would make things go bye to much easier
!appeal
Hey, @dusk canopy
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
By appealing you will be able to speak with a higher-up directly.
alright thank you
was my appeal viewed?
Please be patient, and wait for a response. 🙂
usually it takes a day or two so
Hey, I just took a look at it. Your mute will remain.
i didnt even say anything bad
If you want to talk about it feel free to send me a dm.
how long does it take to get support when i wait in the support channel?
what sort of support you need..
Mute/Appeal/report...
well i just got banned for cheating and i just wanna talk to an admin and see why?
!appeal
Hey, @past cipher
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i get that ut i dont wanna have to wait 3 days for a response, i streamon twitch and you can check all my vods, im not cheating
whats your steam ID
admins arent working while im dieing to cheaters
check DM quick
It just got denied again what do I do
This is starting to get really annoying
Hey skyline can you please help me, when I try to appeal it says I’m not banned when I am banned
I have clips of me playing on rustoria 4 different wipes in a row including this one, however i wasnt able to post clips on my ban appeal, can i have support to do so
Report them through F7 or make a /ticket in game, best way to deal with cheaters.
Hey, @agile tartan
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I DID YALL ARENT DOING ANYTHING
It takes time, please be patient.
i got raided yall tooke 3 hrs
Can I have your steamID please? !steamid
!steamid
Hey, @desert orbit
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
yo i cant submit video proof of me not cheating on my appeal
Try including a link to imgur or streamable, or some other image/video website
Yes, just attach it to your ticket
I cannot, submitted my ticket yesterday
Can an admin or something add my clips to my ticket
You've already sent them to me and they have been added. Your appeal will be reviewed within the given time slot
can u add one more, its a current one, the day i was banned
I got banned yesterday and still cant submit a ticket, I need to talk to a moderator.
Make a mute appeal and make it very clear that this is a ban appeal
i did that twice and they just straight up denied it both times
like this is nuts
i had another mod tell me to do that
I don't know what you're talking about as you're only able to make one ticket per one ban
i made a mute appeal as it kept saying i wasnt banned
Under mute appeal it doesn't tell you anything as there are no restrictions
i know, i submitted two and they were both denied
Then I guess answer is pretty obvious if you ask me
???
????
bro you arent even a mod
Used to be. What's the difference?
you currently are not
i see why you USED to be one
Just because you don't like the answer doesn't mean its not true
If you got denied twice - get over it and carry on
ive been trying to speak with a single staff member since 1am, they havent heard my case or spoken with me
You will be unbanned on <t:1680065280:f>
You made 2 appeals as you said. Reason for the ban is in the disconnect message
it opened my setting menu when i was banned i didnt see the message
We dont know why we were banned. We want to appeal it but the website doesn't work and were getting denied without being listened to.
Your appeal has been reviewed by 2 admins as you created to appeals so far. Yes sometimes the system has it's trouble finding a ban and letting you create one in banned and not in muted appeal.
like vc would be awesome
However both admins came to the conclusion that the ban for 3 days is justified and will remain.
vc, and why was i banned
As you entered the code you were over the limit of 3 on the TRIO Server.
yes, we guesed codes to a base
We literally code raided
we have clips of us playing as a duo
we guessed codes, freaked out and got banned.
fr
and of course every single admin is too lazy to listen to our complaint so they just ban us and ignore us.
plus the guy we code raided threatened to dox me
Yeah I am aware but that is not how it works on the TRIO. We would not recommend code raiding there at all due to the fact that you can easily get over the allowed group limit.
So guessing codes isnt allowed. Gotcha
but we were banned with not a lot of investigation put into it, we were in the middle of going deep and we get banned
Where did he actually do that. I will be more than happy to take a look at that.
dms
Sorry, if I was a bit unclear. It is allowed but the system will flag you at somepoint with over the teamlimit of 3, very risky.
I feel like this would got over alot better in a vc, Im not looking to argue just annoyed we got banned of our favourite server for guessing codes. In all of our clips it is very evident we were a duo. There is literally proof of them freaking out when we guessed codes.
!appeal
Hey, @still wing
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
sure feel free to join, will drag you in 1 min
!ticket
Hey, @unkempt imp
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
rustoria is the servers where yo can build on roads right
!appeal
Hey, @thorny bobcat
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
How to file a complaint against a cheater who is flying in the air with aim???
!report
Hey, @shrewd field
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
GUYS
!report
Hey, @halcyon musk
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
its ok ... there is a cheater whit N8 team and you only ban a cheater ... we loose the raid and n8 looting whit cheater flying close to them
Can you clip that. Will be way easier to proof everything then 🙂
If you go to our website you can directly attach it.
XDDDDDD OMG NICE ANTICHEAT
HE IS AGAIN IN GAME CHAT JAJAJAJAJAJAJAJAJAJA
spinbot flying HACK XDDD and again in chat
Have you made a ticket?
the guy has only shoot us and not the chineese people
what do you mean?
i made ticket right now
AGAIN because he is again inside the game !!!! ....
guys ... they should be banned for ban asosiation ... i cant send clip here.
The ticket is enough 
its so hard pay vip ... all the fucking day farming to make a big raid online ... and one team whit asosiation whit the chinesse guys ... 5 secs pvp because he was flying on top of us and killing us.
It sucks that anyone ever cheats 😦 Wish it never happened but it's a reality of the game and we'll always investigate and remove a rulebreaking player as quickly as we can. There's always seemingly urgent situations all across all the servers for players and we wish we could be everywhere at once but we're human. Thank you for your patience anytime something happens and the best thing you can do is send in a ticket, use F7 to report to EAC and keep your cool while refraining from calling anything out in chat or voice.
!appeal
Hey, @lucid hedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
there is no admins to check the ticket ? they still playing
Someone Will get around to it when they can
It has only been an hour and a half since you made your ticket
is it possible to add these bots to my discord ?
Hey mate! what do you mean by that?
Almost every bot we use, is custom made. This means they are not available to the public, sorry. There are a lot of bots out there that do similar things tho, good luck.
Hi there on 10x for last couple wipes it doesnt show u if ur combat or not like it used to in corner and if so it just doesnt show correctly, can u fix that please ?
How do I verify?
!link
Hey, @clever meadow
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
!appeal
Hey, @plucky bough
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @white shore
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can some one help me ive been banned recently and when i go to make an appeal it says that im not banned so when i try to load in the server it just says disconnected
!ticket
Hey, @sick lynx
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!help
You can try making a mute appeal. In the appeal, make it very clear you are appealing a ban. Try to include as much information as you can about your situation.
What can I help you with?
so when i try joinning ur 5x solo duo trio it says there was a problem with the map and wont let me login to iti sent it to u personally
!mapfiles
Hey, @sick lynx
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
i need to talk to an admin about a false ban
Have you made an appeal?
It got denied?
yea
Sorry to hear that, but unfortunately appeal decision are final. You will no longer be able to make an appeal, and the ban will remain, sorry.
I am unaware of the specifics of your ban. But whichever admin reviewed your appeal, has a good reason for denying it, sorry.
i tried deleting the map and its giving me the same error code can u try calling me and helping me out
Can you send me a ss of the message
i just did
is there anyway i can talk to the admin about it
i sent it to u perosonally
i can't appeal again
!steamid
Hey, @velvet eagle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
So if an admin is able to help out, they can look into your situation
ok
i need help
How can I help?
i try to log onto the 5x trio server i got banned from earlyer {i dont know what did} and it disconnects me but when i go to the ban appel website it says im not banned
Okay, if you are certain you are banned, you can try making a mute appeal. In the mute appeal make it very clear that you are appealing a ban. Include as much information as you can about your situation.
!ticket Please make a ticket
Hey, @untold compass
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
go in game and fast ban
I am unable to ban people, only admins can do that. The best way to let an admin know about a cheater is by making an appeal.
ive already tryed making 3 appels and rather not have to type it out again whats the usally amount of days someone gets banned for
usual*
It depends greatly on what the ban was for
my best guess would be teaming
Teaming bans are usually a week
we were being friendly to a solo that we came and countered the ppl raiding him
Your appeal got denied by an admin?
no
when i go to website it says im not banned but wont let me join the server
imma just let it ride it's course out appriciate the help tho!
Okay, wish I could have helped more
all good man its not like your gonna just know about a randoms ban situation lol
Hi there. It looks like you were banned for exceeding the group limit. Please appeal if you have not done so already.
PLEASE HELP , Cheater on EU MAN
how do i start a ticket i subbed to youtube but it is not showing it when i use /link? thank you.
jyrcella i have a question
Please make a ticket
@noble terrace :D