#support

1 messages · Page 176 of 1

bright frigate
#

<@&274971100184576010> ty for fast help

gusty radish
#

@wispy loom yes

fierce mulch
celest viper
#

@fierce mulch вообще ник не хочет меняться .

fierce mulch
celest viper
#

Надо типов в клан добавить , а ник мой старый )

fierce mulch
celest viper
#

Мб но по идее он должен сразу меняться

latent zenith
#

can you guys PLEASE look at my ban apealll

plucky bough
latent zenith
#

I have been waiting for like 3 and my base is being plowed as we are speaking

#

And ok

plucky bough
# latent zenith And ok

If is has been 3 days since you made your appeal, an admin will be reviewing it very soon, as I said, please be patient.

latent zenith
#

I meant 3 hours, and thats why i said ok as an answer to this "An admin will review you appeal as soon as they can, please be patient."

#

Thank you for the help

near halo
#

how do i make a ban ticket

plucky bough
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

nvm i got it

#

Do you know around how long it will take to review? I'm trying to join my team

plucky bough
near halo
#

Okay. it sucks because i waited through a 50 player queue just to be kicked

plucky bough
near halo
#

also just to be clear the rustoria bot will message me on discord to tell me if its accepted or declined instead of me checking right?

plucky bough
near halo
#

alright how do i check that do you know?

plucky bough
crystal marten
#

Guys is it possible to transfer VIP from one server to another? Just got it for EU main few days ago but want to shift it to EU Long, as main keeps lagging hard for me and my group and we are getting high latency aswell...

plucky bough
crystal marten
plucky bough
manic jetty
#

Hello, I have a question can the moderators call

#

Модераторы есть вопрос, кто может позвонить по поводу бана

plucky bough
manic jetty
#

Question about the ban

plucky bough
latent zenith
#

How would i know i am unbanned? Do i get a discord message of some kind or do i have to check consistencly

manic jetty
#

My account is banned anti-cheat, (game lock) if I create a new account, I can play on your server

plucky bough
manic jetty
#

I was banned by anti-cheat, I don't even know why they banned me

fierce mulch
#

180 дней пройдет и только тогда можешь играть

uneven compass
#

Есть админы онлайн?
Admin online? I need help

plucky bough
uneven compass
#

EU Main - cheater. Right now. I have record him

#

How i can send video?

plucky bough
marble mantleBOT
#

Hey, @uneven compass

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky bough
latent zenith
#

@plucky bough can i ask a question?

plucky bough
gritty marsh
#

Admin

#

I need help

ionic mortar
marble mantleBOT
#

Hey, @gritty marsh

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uneven compass
#

If cheater will banned, admin can return my staff?

#

or say then hi sleep

ionic mortar
uneven compass
#

yes, but cheater interfere with gameplay 🙂

ionic mortar
#

admin dont

lucid rose
plucky bough
marble mantleBOT
#

Hey, @lucid rose

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uneven compass
#

wtf it is? i cant send ticket "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown."

#

i wait 10 min

ionic mortar
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try using the website

uneven compass
#

im on web site

ionic mortar
#

did you already create a ticket?

uneven compass
#

i cant

latent zenith
#

@plucky bough can u answer the questions

ionic mortar
#

but did you already create one previously?

uneven compass
#

Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.

#

its all

plucky bough
uneven compass
#

can i send in pm video?

ionic mortar
#

only way to get to an admin is through a ticket

uneven compass
#

mmm)) i cant create ticket

ocean thistle
uneven compass
#

o i dont send Video but create ticket

#

Ticket #22a71e

lucid rose
plucky bough
marble mantleBOT
#

Привет, @lucid rose

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/tickets/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

proper trail
#

!ticket

#

!ticket

marble mantleBOT
#

Hey, @proper trail

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow perch
#

I need a server admin

spare widget
slow perch
#

My body fell through a floor of where we are raiding, and all the explo with it

spare widget
slow perch
#

dude your server glitched its on you guys not me

#

that was all our boom

spare widget
# slow perch dude your server glitched its on you guys not me

You'd want to F7 to report to Facepunch. Many players over the years have unfortunately had things fall through the map or through structures and they had to deal with it just the same 😦 Sucks when it happens. I've seen a fair amount of things glitch through and for each one I have not been able to just go grab it for them

mystic gate
#

every time I try to join i get disconnected i don't know what is happening. <@&274971100184576010> 76561199111582967 is my steam id

mystic gate
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appeal for what

#

dose it tell me what i did

spare widget
mystic gate
#

that's a ban

spare widget
#

Your ban notice title is "Doxing" - I'm not the admin handling your situation though

mystic gate
#

ohh ok thank you

spare widget
#

Yeah, majorly discouraged to put phone numbers in chat. The admin who's handling your ban though will review your appeal. For now it looks like it'll lift in 2 weeks if nothing changes

#

Have a good day otherwise

plucky bough
#

@latent zenith Is there anything I can help you with?

hasty copper
#

if i sell some1 for wending mashine or sell with use shop shop front its same?

slow perch
#

dude this is rediculous, so to get my boom back that your faulty ass server caused us to loose

raven mist
#

its a facepunch issue, not our server

latent zenith
#

I have a problem about something and im wondering if someone can help me

raven mist
#

if your loot is stuck under the map or glitched in the map that something in the game

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not something we control at all

dull wraith
latent zenith
#

Can one of you guys join vc my english isnt too good writing so it would take a while

lucid rose
#

admins here on the medium streamer plays with macros

marble mantleBOT
#

Hey, @lucid rose

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

@latent zenith I got ya

lucid rose
marble mantleBOT
#

Hey, @raven mist

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dull wraith
jade apex
#

I called the VPN and I need to appeal

plucky bough
marble mantleBOT
#

您好, @jade apex

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

lucid rose
dull wraith
marble mantleBOT
jade apex
#

I gave the VPN a complaint and this is my SteamID 76561199113591104

lucid rose
#

d

jade apex
#

@slow birch

tough bane
lucid rose
spare widget
jade apex
#

@tough bane

lucid rose
#

I have already sent a ticket

spare widget
#

Then you've done your side of things

jade apex
#

@spare widget

spare widget
#

Now it's just refraining from calling anything out

jade apex
#

I need help

spare widget
jade apex
#

I got a VPN and I don't know how to unblock it

#

This is my steamid76561199113591104

latent zenith
#

@spare widget I have another question if you are able to answer

spare widget
spare widget
jade apex
spare widget
jade apex
#

ok

lucid rose
#

@fossil igloo

inner knoll
#

Hey i am getting kicked from the server can someone help?

plucky bough
inner knoll
#

Nothing

tulip belfry
#

!report

marble mantleBOT
#

Hey, @tulip belfry

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky bough
plucky bough
inner knoll
#

Can i give you my steamid and you can check it for me?

#

76561199178225140

plucky bough
inner knoll
#

Who can?

plucky bough
# inner knoll Who can?

I will let someone who can know, but in the meantime can you send me a ss of f1 console, right after you disconnect

inner knoll
#

I am crashing after that

#

thats the issue 😄

plucky bough
stiff widget
latent zenith
#

@spare widget bro please i think we are about to get onlined for the 5th time this wipe and i wanna keep the MC legacy going

undone seal
#

@spare widget free my boy

shy tree
#

Us main is hard lagging for eus

bright frigate
#

<@&274971100184576010> eu rustoria.co 2x vanilla everyone has 2k ping

runic marlin
bright frigate
#

again

shy tree
#

<@&274971100184576010> Us main is also lagging rlly hard

bright frigate
#

yes they are

runic marlin
#

Will have a look, thank you

gentle summit
#

10x lagging

bright frigate
#

<@&274971100184576010> still not fixed...

raven mist
#

we're still checking

#

No need to tag, we are aware

clever gale
nova escarp
#

MY PING IS BAD GUYS HELP

runic marlin
near halo
#

Hello, may i ask why me and my whole team has high stable ping over 150 on EU server while we are from EU ? never happened to me before

nova escarp
#

10x man shit been lagging the whole week no cap just fact

raven mist
#

We're looking into it

near halo
#

thx

nova escarp
#

thank you guys

runic marlin
marble mantleBOT
#

Hey, @nova escarp

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

nova escarp
#

no link no link

#

im like gray name very bing chilling

runic marlin
#

I mean

#

you could have ded player role if you'd like

#

But you have to link first ;D

nova escarp
#

what does that do O_O

runic marlin
raven mist
#

Better now ? @nova escarp @near halo

nova escarp
#

yes yes

near halo
#

yes

nova escarp
#

thanks babagrill ❤️

near halo
#

now i have low ping but low fps can u fix that ? 😦 ill send u link and adress for new GPU

raven mist
#

Let us know if it happends again, its constantly being worked on so bare with us PU_PepeWowInteresting

obtuse citrus
#

hello, I have a problem, could we discuss it in the channel?

plucky bough
obtuse citrus
#

i have bug with connect on server
I played at home, everything was fine, I came to visit a friend, he had a problem before that SERVER Kickbanning (Hacking)
I now have it, they didn’t play with cheats and didn’t have it in the team

tulip belfry
#

!report

marble mantleBOT
#

Hey, @tulip belfry

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky bough
hidden python
#

i got shot by sam sites and jumped out of my heli last second and was gonna live but i got kicked for fly hack violation and got looted for oil rig loot + ak full kit

#

is that normal?

raven mist
#

Thats a rust thingy

#

not really something we can control 😛

near halo
#

hey

hidden python
#

so i dont get anything back?

near halo
#

i just boosted but in game on eu 10x it doesnt let me use booster kit or discord kit

raven mist
hidden python
marble mantleBOT
#

Hey, @lucid rose

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

how do i get points in game for stuff in /shop @raven mist ?

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

raven mist
#

you gotta link all the stuff to gain more points

#

except youtube is not working atm

near halo
#

i linked everything and it doesnt say i did it

plucky bough
plucky bough
near halo
#

yes

plucky bough
near halo
#

twitch

#

steam

plucky bough
# near halo twitch

Twitch, specifically, can take a while to register. For steam I recommend leaving the steam group, then use /auth in game, wait 5-10 mins, then rejoin the steam group and do /auth in game again.

near halo
#

ok

#

shut the fuck up

minor temple
#

Sorry missed the end of the last comment

near halo
#

shut the fuck up

#

Ok @raven mist may i have a question in pms ?

mystic gate
#

I was wondering if a admin could asset me. Another admin had asked my to put additional info abt why i should be unbanned but i missed him and now he is offline who should i contact.

marble mantleBOT
#

Hey, @mystic gate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mystic gate
#

i already did how do i make another one

unkempt imp
#

try to submit another on using the first link

mystic gate
#

i tried it said it was already under review

plucky bough
mystic gate
#

No

#

I can dm you what he said

plucky bough
faint reef
#

/ticket add

marble mantleBOT
#

Hey, @faint reef

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

faint reef
#

i made a ticket can someone look at it, rustoria main please spectate

unkempt imp
plucky bough
unkempt imp
languid forum
#

yo does US med wipe on fri then rewipe the week after for force?

languid forum
#

that doesnt help whatsoever

faint reef
#

/link

marble mantleBOT
#

Hey, @faint reef

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

languid forum
#

read my question

plucky bough
marble mantleBOT
#

Hey, @languid forum

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680807600:F> (your local time) is the time of the next force wipe and it will happen <t:1680807600:R>.

languid forum
#

so it will wipe twice ye?

#

says its gonna wipe on 31st, but force is on the 7th

faint reef
# plucky bough !force

how do i link my discord, my steam is linked to my old account thats banned and it wont let me link it

marble mantleBOT
faint reef
#

¯_(ツ)_/¯

spare widget
faint reef
spare widget
faint reef
spare widget
faint reef
#

thanks !

faint reef
west mica
#

Wait 10 minutes and try again

faint reef
plucky yew
#

reported a teleporter in x2 vanilla complete bullshit

plucky bough
plucky yew
#

please do it's getting ridiculous i spawned a square away and he zipped right too me

faint reef
#

Lmao

plucky bough
faint reef
plucky bough
#

It can take anywhere from one to three days. Please be patient and an admin will review their appeal as soon as they can

faint reef
#

Okay

#

But

#

Thats really annoying considering it was a false ban and i just got the notification on my phone that i died with a full inventory

plucky yew
#

That was US x2 vanilla

limpid rock
#

I reported a cheater and got banned 2 minutes later, man what the fuck is that

plucky bough
limpid rock
#

I record all my gameplay and the appeal has no place to submit video evidence

plucky bough
limpid rock
#

I already submitted the appeal

faint reef
#

Kare wa ayamatte kinshi sa re, kare no gēmupurei o kiroku shimashita. Apīru ni wa gēmupurei o sōnyū suru basho ga arimasendeshita

limpid rock
#

if an admin is here can they take a look at my id so i can send it to the admin that banned me or something

marble mantleBOT
limpid rock
#

76561198384444999

faint reef
#

Konpu no mokuroku de shinimashita...

#

Chītā o hōkoku shite mo, chītā wa shūsei sa remasen

#

we report cheat and no ban but we ban...?

#

me after false ban ;-;

spare widget
# limpid rock 76561198384444999

Just checked - you'll need to wait for a response to your appeal please. I've reached out to the admin handling your situation though blobthumbsup

limpid rock
#

Thank u, we left all our furnaces on outside

faint reef
#

The admin hate us because we dont cheat on only minecraft we do

limpid rock
#

were outside roaming, killed 1 kid and my teammate died, and then i get banned 2 seconds later

faint reef
#

autoclicking on minecraft only cheat i do

limpid rock
#

about to lose my loot bc of it, i record for this reason

faint reef
#

We already lost our loot

spare widget
faint reef
#

Apologzing

spare widget
#

All good

limpid rock
#

zen i need u to put upkeep in my base :/ we were grabbing it when i got banned

faint reef
#

What happens to our loot since we died and false ban

#

Rollback Server?

dire copper
#

I need help, my steam says its connected but i cant auth in game

west mica
faint reef
#

I didnt get banned

limpid rock
#

I record on rustoria

faint reef
#

Its just not letting me join the server

limpid rock
#

and got banned, want my id

faint reef
#

"Disconnected , Disconnected" ... is what it says

limpid rock
#

76561198384444999

west mica
faint reef
#

What??

#

For what??

#

I dont see ban

limpid rock
#

so if i get unbanned, do you guys just not do anything about my loot im losing due to this

plucky bough
limpid rock
#

They just interfered with my gameplay

faint reef
#

:(

limpid rock
#

by making me lose my kits and my furnaces 😦

#

I have clips, will get screenshared, my trash bin hasnt been cleared in months, fine with whatever

west mica
faint reef
#

He records for his youtube while we play , almost every fight

#

Is there a certain fight he got banned for?

limpid rock
#

^ i can check my clips for it

west mica
limpid rock
#

If i knew which fight i was banned from

#

I could check my clips and then post it?

west mica
limpid rock
#

were u the one that banned me :/

near halo
#

can we play with a recent game ban?

west mica
#

We do not disclose who your banning admin was.

limpid rock
#

I cant post clips here, wont work

near halo
limpid rock
#

Clearly someone has made a mistake

#

I cant on my appeal bc its submitted and just says "Please wait 1-3 days"

west mica
limpid rock
#

I did appeal, but there was no option to submit files

near halo
#

AWZ3, can we play with a recent gameban in rust?

marble mantleBOT
limpid rock
#

Am i able to edit my appeal or something to submit the video evidence i have of me

latent owl
#

Theres a chadmod impersonator on Rustoria US Main Vanilla

west mica
latent owl
limpid rock
#

Okay okay

west mica
#

Feel free to DM

plucky bough
#

@undone seal is there anything I can help you with

undone seal
#

can we wall in hqm Quarry

limpid rock
plucky bough
undone seal
#

us 10x

plucky bough
limpid rock
#

We walled on Us main, we crazy

near halo
#

!apeal

limpid rock
#

@west mica sent in dms

ocean thistle
near vine
#

I dont wanna be that guy but theres a cheater on 5x solo duo trio

plucky bough
#

!ticket Please don't call out cheater in chat, please report them using the link below

marble mantleBOT
#

Hey, @near vine

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

noble terrace
#

!appeal

marble mantleBOT
#

Hey, @west jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
#

what's your steam id?

plucky bough
#

Have you made an appeal?

noble terrace
#

Fill out an appeal if you haven't already

plucky bough
#

What disconnect message do you get when you're kicked from the server?

quaint sentinel
#

Hello admins how are you? I wanted to ask a question, is there any possibility of being unbanned? I was banned almost 3 years ago. I can't use appeal because it was already rejected once. I can explain the reason for my ban back then if necessary.

plucky bough
#

Okay, try making a mute appeal, in the appeal make it clear you are appealing a ban. Include any and all information you have. If you are not banned an admin will let you know. If that is the case, you should make a #network-support-old ticket.

#

!steamid In case an admin looks your way

marble mantleBOT
spare loom
#

is wipe on sea main on april 6?

#

but it is weekly

plucky bough
spare loom
#

so not this week?

plucky bough
marble mantleBOT
#

Hey, @spare loom

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680807600:F> (your local time) is the time of the next force wipe and it will happen <t:1680807600:R>.

spare loom
#

damn i thought it was weekly well anyway

untold night
#

Need staff

plucky bough
plucky bough
desert orbit
#

can i please speak with an administrator directly, just got banned for exceding group limit when we were a duo?

hasty agate
#

^^^^

still wing
#

@plucky bough is there any admins active/ on?

spare loom
# plucky bough Check out <#396381066450960394>

Official Servers — SEA
Below you'll find our SEA official server details including IP addresses, wipe schedules and map size.

All servers wipe for force: Friday, April 7, 2023 3:00 AM
flag_ausg SEA Main
IP: connect main.rustoria.asia:28010
Next Wipe: Thursday, March 30, 2023 4:00 PM (in 4 days)
Wipe Schedule: 5PM AEST
Blueprint Wipe: Force Wipe
Map Size: 4001
Team UI: 16

desert orbit
#

@plucky bough is there anyway to speak with one directly

#

literally got banned for no reason

plucky bough
plucky bough
untold night
#

bork was stream sniping me and entering my codes so my duo and he got banned

spare loom
#

so basically map wipe for sure? ok thanks thats all i need to know

untold night
#

what you get for being an incel bork

plucky bough
desert orbit
#

any way to speak with admins directly

plucky bough
desert orbit
#

my ban, we have clips of us playing as a duo and a duo only and we randomly were banned, im not sure it was automated or what but we definitely did not break rules especially being over team limit

desert orbit
#

it wont let me as i was just banned

vapid zephyr
plucky bough
desert orbit
#

im literally baffled as if that was a admin the directly banned us they not not do their jobs correctly

still wing
#

@plucky bough yeah same thing as @desert orbit

vapid zephyr
#

if you are so sure you are innocent wait and appeal :D

desert orbit
#

but is there any way to speak with an administrator directly

vapid zephyr
#

no.

#

stop asking

plucky bough
vapid zephyr
#

make an appeal

near vine
#

bro how long does it take for my ticket to be looked at

desert orbit
#

alright, no need to be rude nobody answered my question

still wing
#

!appeal

marble mantleBOT
#

Hey, @still wing

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hasty agate
#

so i just got banned mid online raid and I have to wait 3 days

plucky bough
near vine
#

time frame

plucky bough
vapid zephyr
plucky bough
desert orbit
near vine
#

LMAO WHATTTTTTTTTTTTTT

#

ppl cheat on ur server for a whole wipe and yall dont look into it?

plucky bough
hasty agate
#

I hope by tonight, getting banned mid online raid for literally no reason and then being told to wait 1-3 is such a terrible way of moderating a server

desert orbit
#

literally insane

near vine
#

yo let me admin for a day real quick

desert orbit
#

and im guessing there is zero compensation for a false ban

vapid zephyr
plucky bough
vapid zephyr
desert orbit
#

incredible alright

#

they most definitely did not, we were a duo clear as day, we guessed codes to a base and were almost deep and got banned

plucky bough
# desert orbit incredible alright

Sorry we couldn't be of more help, I get your frustration, but it is what it is. Please be patient and an admin will get back to as soon as they can.

untold night
#

sick and bork mad they got banned stream sniping me XD

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @west jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

desert orbit
plucky bough
#

Please wait for a response to your appeal

desert orbit
#

ill literally hop in a vc with you and show clips

near vine
#

thats nuts that it takes u guys that long to ban a cheater

hasty agate
#

we guessed codes and got into a base and got banned

plucky bough
untold night
#

hey bork putting in my codes caused the anticheat dumbass, next time dont stream snipe and get caught

desert orbit
#

right 💀

untold night
#

you didnt guess codes you stream sniped me XD, i have proof XD

desert orbit
#

report me

marble mantleBOT
#

Hey, @desert orbit

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky bough
desert orbit
#

id love to see the proof

untold night
#

I did thats why you got banned mate

desert orbit
#

wrong

untold night
#

im talking with admin now thats why you arent being talked to yet XD

hasty agate
#

have fun streaming tolb 😉

vapid zephyr
desert orbit
#

well the admin didnt make a correct decision

untold night
#

they did though

desert orbit
#

we did not streamsnipe and there is no proof of it happening so im not sure what ur going on about

plucky bough
#

If you no longer actively need support please head over to #general

untold night
#

youre following a 30 year old from server to server, pathetic

vapid zephyr
#

unfortunately, arguing in here is not going to change anything, submit your proof in the appeal

desert orbit
#

proof?

untold night
#

i have sickz saying it XD

hasty agate
#

playing rust at 30, pathetic

plucky bough
#

dms guys

desert orbit
#

do you have me saying it?

untold night
#

children

vapid zephyr
desert orbit
#

no you dont

untold night
#

enjoy the 30 day ban ❤️ dueces

plucky bough
next birch
#

<@&874995535881326632>s

plucky bough
next birch
#

Just got killed by a cheater

plucky bough
marble mantleBOT
#

Hey, @next birch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

next birch
#

No how do I make one

plucky bough
next birch
#

Yes I created a ticket

#

If I show video would he be ban fatser

plucky bough
next birch
#

Ticket #e1a848

#

The video is with it

plucky bough
tired basalt
#

how are things with my appeal?)

#

1

spice sonnet
#

how do i get the bonus for discord group?

carmine girder
#

i need some assistance

ocean thistle
ocean thistle
marble mantleBOT
#

Hey, @spice sonnet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

ocean thistle
spice sonnet
#

thanks

smoky scaffold
#

I was wondering how long my ban is for playing with a cheater and it’s my first offense

smoky scaffold
#

I mean no isn’t it just like a short ban ?

midnight flume
smoky scaffold
#

if I appeal will it be shorter?

midnight flume
smoky scaffold
#

So in the past I’ve been banned for cycling does but I’ve never been banned for cheating will it still be a week?

midnight flume
smoky scaffold
#

Fuck I’m not at my set up would my username be fine lmaoo??

marble mantleBOT
midnight flume
#

sign into this

smoky scaffold
#

Oh here 76561199125290038

midnight flume
smoky scaffold
#

Oh ok Preciate it

#

ngl I forgot what day I got banned does it say that

midnight flume
smoky scaffold
#

So like I think I got banned liek at 2 am or somthin on Friday ngiht so would it be Saturday or Friday

midnight flume
smoky scaffold
#

Ohh so Saturday ok preciate it

raven sable
#

There is no management online I need help ?

runic marlin
raven sable
#

@runic marlinHello bro What punishment will he get if .co has a player who evades the ban enters the game

runic marlin
raven sable
#

YES

runic marlin
#

Feel free to DM me any evidence

raven sable
#

@runic marlinI sent it to you

inner knoll
#

Hey how long do ban appeals take?

#

I dont even know what im banned for as i crash but i was able to make an appeal so i assume i was banned?

mortal thistle
near halo
#

i got banned from rustoria servers for no reason

#

I made the unban request ticket and it was denied

mortal thistle
#

/report

marble mantleBOT
#

Hey, @mortal thistle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

subtle cape
golden pendant
#

I filed an objection against the free ban. Where can I find the answer?

fierce mulch
young narwhal
#

yo can u guys ban these roof campers 🙂

raven mist
#

Theres no rules against roof camping so , no

young narwhal
#

please ill give u e head

rancid pulsar
#

an error pops up on the site that I am not banned, although I am thrown off the server with the reason hacking in the chat

minor temple
rancid pulsar
#

when trying to log in, he writes "disconnected"

dull timber
#

76561199294088930 vpn ban

#

<@&274971100184576010>

stiff widget
rancid pulsar
#

@stiff widget сan you help me?

stiff widget
marble mantleBOT
#

Hey, @rancid pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rancid pulsar
near halo
#

Please, I only ask to be unbanned because I never did anything wrong

#

this is the only server i play on

#

I made the unban ticket and it was denied

toxic shard
#

you reached a dead end, your appeal was legitimately denied

wide ruin
#

why do i keep diconnecting for us main when i get in

plucky bough
wide ruin
#

yes

plucky bough
subtle cape
wide ruin
#

i sumbit a ban appeal me!

#

i dont know why im banned or if im even banned can a admin check

#

@plucky bough

#

@subtle cape

#

@plucky bough

marble mantleBOT
wide ruin
#

76561199150917859

near halo
#

76561199486447676 SPIN BOTTER ON US MAIN

plucky bough
plucky bough
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wide ruin
#

!ticket

marble mantleBOT
#

Hey, @wide ruin

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wide ruin
#

!appeal

marble mantleBOT
#

Hey, @wide ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
near halo
#

Ticket #846075

SPIN BOTTER USA MAIN PLEASE BAN ASAP HE HAS MY KITS

raven mist
#

he is already gone man

wide ruin
#

us main

near halo
#

TY

wide ruin
#

@noble terraceus main

noble terrace
wide ruin
#

ok

#

what am i banned for

near halo
#

I get disconnected everytime I join a sever

noble terrace
plucky bough
wide ruin
#

no sieriously dont

near halo
plucky bough
plucky bough
near halo
#

ok

noble terrace
marble mantleBOT
wide ruin
#

no

noble terrace
near halo
wide ruin
#

idk what that is

noble terrace
wide ruin
#

im a kid man like idk what im banned for

near halo
#

lmao. u shouldnt be playing the game then. being a kid doesnt stop you from being a cheater

near halo
wide ruin
#

wtf am i banned for

#

just tell me

near halo
wide ruin
#

scam server

near halo
#

What

#

@wide ruin dont cheat

#

whats ur steam account @wide ruin

wide ruin
#

76561199150917859

plucky bough
wide ruin
#

i have 6k hours\

near halo
#

not a bought account at all LOL

wide ruin
#

?

near halo
#

99.8 hours

plucky bough
#

Unless you actively need support please head over to #general or dms

wide ruin
#

unban me

#

this is bs

plucky bough
wide ruin
#

yes

plucky bough
# wide ruin yes

Okay, an admin will review it as soon as they can, please be patient.

wide ruin
#

i aint waiting three days

near halo
#

It's 24hrs

plucky bough
plucky bough
noble terrace
#

@wide ruin you’re banned for ban evasion. You have another account with a game ban within the last 180 days. It’s in our server rules that we don’t allow that.

raven mist
wide ruin
#

fuck this server

raven mist
#

I mean, dont get gamebanned on alts and you wouldnt have that issue

wide ruin
#

ill get on another account dont worry

raven mist
#

There are your true colors, goodluck!

#

Dont mess up next time

wispy loom
near halo
near halo
coarse mantle
#

@plucky bough I was just banned on the US SMALL server due to Hucking, but I didn’t even have time to become as soon as I pressed the space bar, I was immediately banned, please help.

plucky bough
marble mantleBOT
#

Hey, @coarse mantle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

scenic mason
#

hello admins can someone check Im banned?

#

or where can I check it

noble terrace
scenic mason
#

@noble terrace all good im unban now 🙂 7 days for no reason crazy

noble terrace
scenic mason
#

@noble terrace please say me what was the reason than

raven mist
scenic mason
#

hm ok thanks

#

have a good day guys

last raven
#

there is cheater on rustoria us main it wont let me f7-report for some reason his name is 2-dog im 99% sure he is cheating

marble mantleBOT
#

Hey, @last raven

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

celest viper
#

Добрый день у друга проблема при заходе на сервер пишет дисканект и он не знает что делать переустановка раста не помогла

unique rampart
#

Hello

#

I cant join to Rustoria 5x zeus i dont see in the server list

#

But my friends playing now

unique rampart
#

EU

plucky bough
plucky bough
last raven
#

!ticket

marble mantleBOT
#

Hey, @last raven

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unique rampart
#

Nooo i cant connect to ip too

#

Error incponect adress

#

incorrect

proper smelt
#

!appeal

marble mantleBOT
#

Hey, @proper smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

grand sierra
#

why is my friend kicking when logging in for hacking, rustoria eu main even though he has no cheats and doesn't have a bloody mouse?

plucky bough
spare widget
young zinc
#

Why do I get kicked when I enter rustoria eu main for hacking if I don't have cheats

plucky bough
young zinc
#

you are the son of a dumb-headed, toothless dog, why can't you clearly answer my question

plucky bough
young zinc
#

If you don't unban me, I'll blow up the state of California and make a terrorist attack in Boston

#

you heard me?

raven mist
#

Since you're so friendly, make sure to appeal on bans.rustoria.co and wait untill its reviewed

spark patrol
marble mantleBOT
#

Hey, @young zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
turbid aspen
#

I need to upload a video to report cheaters.

#

Is there a website?

plucky bough
marble mantleBOT
#

Hey, @turbid aspen

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky bough
boreal gazelle
desert orbit
#

yo can i get help from an admin, i was banned late last night and on the website it says that im not banned when i try to submit an appeal

plucky bough
desert orbit
#

alright thank you

desert orbit
plucky bough
shell portal
#

I need to talk to a admin

plucky bough
shell portal
#

PM?

plucky bough
minor pier
#

I got muted just now when I asked someone if they played with another person I have it clipped

marble mantleBOT
minor pier
#

76561198799319970

raven mist
#

Looks like the filter picked something up wrongly

#

should be good now

thin quarry
#

im trying to join the server and it keeps disconnecting me

#

i stay in but when i try spawning in base , i get disconnected

plucky bough
#

What disconnect message are you getting?

dusk canopy
thin quarry
#

just "disconnected"

#

Rustoria US MAI

plucky bough
minor pier
thin quarry
plucky bough
thin quarry
#

i wasnt even online .... e.e

plucky bough
thin quarry
#

wouldnt it tell me another message /

plucky bough
dreamy hazel
#

!ticket

marble mantleBOT
#

Hey, @dreamy hazel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dusk canopy
dull wraith
dusk canopy
dull wraith
thin quarry
#

okay one sec, trying it out atm

dull wraith
#

let us know

brittle bough
#

i got kickbanned

hollow current
#

!appeal

marble mantleBOT
#

Hey, @hollow current

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tough bane
#

Will drag you in one second

#

If you may want to resolve that issue with you ban we can have a chat.

brittle bough
#

nuclear

#

u drag now ?

versed frost
#

its saying i got kick banned

brittle bough
versed frost
#

<@&415898423460626432>

plucky bough
dusk canopy
versed frost
#

eu rustoria 10x no bps its saying im getting kickbanned for hacking

marble mantleBOT
#

Hey, @versed frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

finite mango
#

CHAT MOD

#

i was muted for saying "salt and vi" and to me that isnt a reason to be muted because i was just trying to correct someone in chat

marble mantleBOT
#

Hey, @finite mango

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lone hinge
#

It might have been a mistake of the filter

finite mango
#

may i please be unmuted

lone hinge
#

Appeal, as linked to you above

#

You may get unmuted if it was unjustified

dusk canopy
finite mango
#

oh mr i was not

#

WAIT WHY DIDNT HE GET MUTED FOR SAYING IT

#

crunk please i didnt mean it to be a racist joke ill pay 50 cents to be unmuted

#

i pay for your server and main it pls unmute

plucky bough
finite mango
#

i did appeal

#

and stated a very valid reason

dusk canopy
#

Wait patiently for a response.

finite mango
#

oh baby im waiting

#

so may i please get unmuted please!!!

desert orbit
#

wait there is no way for me to appeal by speaking with an admin?

fast void
marble mantleBOT
#

Hey, @desert orbit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

desert orbit
#

so they dont get my side of the story, i dont understand

finite mango
#

how abt this

desert orbit
#

yeah i appealed and it was denied they didnt even speak with me

finite mango
#

if i send a clip and impress you will you unmute me?

desert orbit
#

and for some reason i cant submit a ban appeal it says im not banned

fast void
#

Chat Mods don't have the power to unmute unfortunately. But your appeal will be looked at

strong talon
#

but they’re designed to moderate chat

#

that’s funny lol

finite mango
#

check this out

dusk canopy
desert orbit
#

i was banned at around 1am est last night

finite mango
#

is this valid enough for an unmute?

desert orbit
#

ban appeal, chat moderator told me to submit a mute appeal and it was denied

finite mango
#

pls unmute connor

dusk canopy
desert orbit
#

yes i am positive, everytime i try to join it disconnects me and when i was banned i saw the chat message saying i was banned

#

it said group limit but i was in a duo

dusk canopy
desert orbit
#

is there really no way to speak with a moderator or an admin directly? i feel it would make things go bye to much easier

dusk canopy
#

!appeal

marble mantleBOT
#

Hey, @dusk canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusk canopy
desert orbit
#

alright thank you

finite mango
#

was my appeal viewed?

dusk canopy
finite mango
#

usually it takes a day or two so

tough bane
finite mango
#

i didnt even say anything bad

tough bane
#

If you want to talk about it feel free to send me a dm.

past cipher
#

how long does it take to get support when i wait in the support channel?

blissful herald
#

Mute/Appeal/report...

past cipher
#

well i just got banned for cheating and i just wanna talk to an admin and see why?

marble mantleBOT
#

Hey, @past cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

past cipher
#

i get that ut i dont wanna have to wait 3 days for a response, i streamon twitch and you can check all my vods, im not cheating

past cipher
#

76561199394913895

#

and my twitch is same as discord name if ur wondering

agile tartan
#

admins arent working while im dieing to cheaters

blissful herald
desert orbit
#

This is starting to get really annoying

#

Hey skyline can you please help me, when I try to appeal it says I’m not banned when I am banned

limpid rock
#

I have clips of me playing on rustoria 4 different wipes in a row including this one, however i wasnt able to post clips on my ban appeal, can i have support to do so

dusk canopy
marble mantleBOT
#

Hey, @agile tartan

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

agile tartan
#

I DID YALL ARENT DOING ANYTHING

dusk canopy
agile tartan
#

i got raided yall tooke 3 hrs

dusk canopy
dusk canopy
marble mantleBOT
limpid rock
plucky bough
dusk canopy
limpid rock
#

I cannot, submitted my ticket yesterday

#

Can an admin or something add my clips to my ticket

west mica
#

You've already sent them to me and they have been added. Your appeal will be reviewed within the given time slot

limpid rock
desert orbit
#

sorry i didnt see your message

hasty agate
#

I got banned yesterday and still cant submit a ticket, I need to talk to a moderator.

lone hinge
desert orbit
#

i did that twice and they just straight up denied it both times

hasty agate
#

like this is nuts

desert orbit
#

i had another mod tell me to do that

lone hinge
desert orbit
#

i made a mute appeal as it kept saying i wasnt banned

lone hinge
#

Under mute appeal it doesn't tell you anything as there are no restrictions

desert orbit
#

i know, i submitted two and they were both denied

lone hinge
#

Then I guess answer is pretty obvious if you ask me

desert orbit
#

???

hasty agate
#

????

desert orbit
#

bro you arent even a mod

lone hinge
#

Used to be. What's the difference?

hasty agate
#

you currently are not

desert orbit
#

i see why you USED to be one

lone hinge
#

Just because you don't like the answer doesn't mean its not true

#

If you got denied twice - get over it and carry on

desert orbit
#

ive been trying to speak with a single staff member since 1am, they havent heard my case or spoken with me

tough bane
desert orbit
#

??

#

so i cant appeal? and why was i banned?

lone hinge
#

You made 2 appeals as you said. Reason for the ban is in the disconnect message

desert orbit
#

it opened my setting menu when i was banned i didnt see the message

hasty agate
#

We dont know why we were banned. We want to appeal it but the website doesn't work and were getting denied without being listened to.

tough bane
hasty agate
#

like vc would be awesome

tough bane
#

However both admins came to the conclusion that the ban for 3 days is justified and will remain.

tough bane
desert orbit
#

yes, we guesed codes to a base

hasty agate
#

We literally code raided

desert orbit
#

we have clips of us playing as a duo

hasty agate
#

we guessed codes, freaked out and got banned.

desert orbit
#

fr

hasty agate
#

and of course every single admin is too lazy to listen to our complaint so they just ban us and ignore us.

desert orbit
#

plus the guy we code raided threatened to dox me

tough bane
#

Yeah I am aware but that is not how it works on the TRIO. We would not recommend code raiding there at all due to the fact that you can easily get over the allowed group limit.

hasty agate
#

So guessing codes isnt allowed. Gotcha

desert orbit
#

but we were banned with not a lot of investigation put into it, we were in the middle of going deep and we get banned

tough bane
desert orbit
#

dms

tough bane
desert orbit
#

can we please just speak in a vc

#

and i can screenshare

hasty agate
#

I feel like this would got over alot better in a vc, Im not looking to argue just annoyed we got banned of our favourite server for guessing codes. In all of our clips it is very evident we were a duo. There is literally proof of them freaking out when we guessed codes.

still wing
#

!appeal

marble mantleBOT
#

Hey, @still wing

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tough bane
unkempt imp
#

!ticket

marble mantleBOT
#

Hey, @unkempt imp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

rustoria is the servers where yo can build on roads right

thorny bobcat
#

!appeal

marble mantleBOT
#

Hey, @thorny bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shrewd field
#

How to file a complaint against a cheater who is flying in the air with aim???

marble mantleBOT
#

Hey, @shrewd field

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tulip belfry
#

GUYS

halcyon musk
#

!report

marble mantleBOT
#

Hey, @halcyon musk

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tulip belfry
#

its ok ... there is a cheater whit N8 team and you only ban a cheater ... we loose the raid and n8 looting whit cheater flying close to them

tough bane
tulip belfry
#

i got clip

#

and now cheater is unbanned

tough bane
tulip belfry
#

XDDDDDD OMG NICE ANTICHEAT

#

HE IS AGAIN IN GAME CHAT JAJAJAJAJAJAJAJAJAJA

#

spinbot flying HACK XDDD and again in chat

plucky bough
halcyon musk
#

the guy has only shoot us and not the chineese people

fierce mulch
tulip belfry
#

i made ticket right now

#

AGAIN because he is again inside the game !!!! ....

#

guys ... they should be banned for ban asosiation ... i cant send clip here.

spare widget
#

The ticket is enough blobthumbsup

tulip belfry
#

its so hard pay vip ... all the fucking day farming to make a big raid online ... and one team whit asosiation whit the chinesse guys ... 5 secs pvp because he was flying on top of us and killing us.

spare widget
# tulip belfry its so hard pay vip ... all the fucking day farming to make a big raid online .....

It sucks that anyone ever cheats 😦 Wish it never happened but it's a reality of the game and we'll always investigate and remove a rulebreaking player as quickly as we can. There's always seemingly urgent situations all across all the servers for players and we wish we could be everywhere at once but we're human. Thank you for your patience anytime something happens and the best thing you can do is send in a ticket, use F7 to report to EAC and keep your cool while refraining from calling anything out in chat or voice.

lucid hedge
#

!appeal

marble mantleBOT
#

Hey, @lucid hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tulip belfry
#

there is no admins to check the ticket ? they still playing

vapid zephyr
#

Someone Will get around to it when they can

#

It has only been an hour and a half since you made your ticket

coral lintel
#

is it possible to add these bots to my discord ?

abstract oxide
plucky bough
near halo
#

Hi there on 10x for last couple wipes it doesnt show u if ur combat or not like it used to in corner and if so it just doesnt show correctly, can u fix that please ?

clever meadow
#

How do I verify?

plucky bough
marble mantleBOT
#

Hey, @clever meadow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

plucky bough
#

!appeal

marble mantleBOT
#

Hey, @plucky bough

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

white shore
#

!appeal

marble mantleBOT
#

Hey, @white shore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

white shore
#

can some one help me ive been banned recently and when i go to make an appeal it says that im not banned so when i try to load in the server it just says disconnected

sick lynx
#

!ticket

marble mantleBOT
#

Hey, @sick lynx

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sick lynx
#

!help

plucky bough
plucky bough
sick lynx
#

so when i try joinning ur 5x solo duo trio it says there was a problem with the map and wont let me login to iti sent it to u personally

marble mantleBOT
#

Hey, @sick lynx

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

velvet eagle
#

i need to talk to an admin about a false ban

plucky bough
velvet eagle
#

yea

#

if got denied i instantly

plucky bough
velvet eagle
#

yea

plucky bough
# velvet eagle yea

Sorry to hear that, but unfortunately appeal decision are final. You will no longer be able to make an appeal, and the ban will remain, sorry.

velvet eagle
#

why tho

#

it was a false ban and over a year ago

plucky bough
# velvet eagle why tho

I am unaware of the specifics of your ban. But whichever admin reviewed your appeal, has a good reason for denying it, sorry.

sick lynx
#

i tried deleting the map and its giving me the same error code can u try calling me and helping me out

plucky bough
sick lynx
#

i just did

velvet eagle
sick lynx
#

i sent it to u perosonally

velvet eagle
#

i can't appeal again

plucky bough
marble mantleBOT
velvet eagle
#

76561199121801223

#

why do you need my steam i'd

plucky bough
velvet eagle
#

ok

frosty spruce
#

i need help

plucky bough
frosty spruce
#

i try to log onto the 5x trio server i got banned from earlyer {i dont know what did} and it disconnects me but when i go to the ban appel website it says im not banned

plucky bough
untold compass
#

on EU Main cheater nick name Xeno Motion

#

please delete this shit !

plucky bough
marble mantleBOT
#

Hey, @untold compass

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

untold compass
#

go in game and fast ban

plucky bough
frosty spruce
#

ive already tryed making 3 appels and rather not have to type it out again whats the usally amount of days someone gets banned for

#

usual*

plucky bough
frosty spruce
#

my best guess would be teaming

plucky bough
frosty spruce
#

we were being friendly to a solo that we came and countered the ppl raiding him

plucky bough
#

Your appeal got denied by an admin?

frosty spruce
#

no

#

when i go to website it says im not banned but wont let me join the server

#

imma just let it ride it's course out appriciate the help tho!

plucky bough
frosty spruce
#

all good man its not like your gonna just know about a randoms ban situation lol

noble terrace
untold compass
#

PLEASE HELP , Cheater on EU MAN

lone agate
#

how do i start a ticket i subbed to youtube but it is not showing it when i use /link? thank you.

frosty spruce
#

jyrcella i have a question

plucky bough
vapid zephyr