#support

1 messages · Page 173 of 1

marble mantleBOT
#

Hey, @fading forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fading forge
#

ok i submited a ban appeal

marble mantleBOT
#

Hey, @patent mirage

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic shard
#

Ingame

patent mirage
#

done have a look

near halo
#

who ever the admin that took my ticket and re-opened my ban appeal i would like to say thankyou even if i stay banned i just thought it was very nice

cosmic hinge
#

i've just had a ban appeal declined. it states the decision was final, and it is only a temporary ban so i understand i'll just have to be patient and wait for it to expire. but it does feel to me that it was an unfair ban - i was playing solo and was invited to join the teamUI of a team who was living next door so they wouldn't KOS me. is this category of ban something that Rustoria has a hard rule on? it's not uncommon for groups to invite nearby solo players to their teamui, and it'd be a bummer if i had to refuse their offer of safety at risk of one of them potentially using cheats

toxic shard
cosmic hinge
#

sorry i may have worded that in such a way that implied that i would be aware of there being a cheater, which wasn't the case in this current ban

toxic shard
#

No you didn't, the situation was clear

cosmic hinge
#

so just to clarify, to avoid the possibility of being banned by association, the general advice would be to avoid teaming with people who i can't vouch for?

toxic shard
#

exactly

cosmic hinge
#

i understand it's a tricky subject and the number one priority of Rustoria admins is to ensure other players' gametime isn't ruined by cheaters (or people benefiting from having cheaters on their team)

#

okay thanks for clarifying

toxic shard
#

You are responsible of your choice, if you decide to join a team/... it's up to you, but there is always a risk

#

but at the same time you need to take this risk sometime if you don't want to remain alone

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that's why the playing with hacker ban is 7 days only on the first instance

cosmic hinge
#

most players using cheats don't use them in an obvious manner, so the average player isn't likely to be aware that teaming with them carries a risk. subsequently such a hard rule means a player shouldn't team with anyone by default unless they are willing to accept a ban. i imagine this rule is the result of a lot of consideration on your side, so i'm sorry for nitpicking, i guess it just feels a little harsh when i wasn't playing as part of the group itself

vapid zephyr
#

unfortunatly it is against the rules. it wouldnt be fair to make a special exception

#

then everyone would want an exception

#

or would say that they had no clue it was a cheater, etc...

cosmic hinge
#

totally understand. i understand the ban appeal rejection is final, so i'm just questioning the rule itself. thanks to you both of you for your explanation

astral quail
#

how long til us monday wipe'

#

1 hour n 15 min right?

proven sapphire
marble mantleBOT
#

Hey, @astral quail

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

blazing scarab
#

RUSTORIA EU MAIN X2 DOWN

smoky mortar
#

Can i get a admin to support

toxic shard
smoky mortar
#

There is a hacker and no oen will answer my ticket, he is about to raid out abse

#

24hrs does not miss headshots know whers you are 25?

toxic shard
smoky mortar
toxic shard
#

if you did a ticket you just need to be patient

smoky mortar
#

Yeah can you not answer we aer about to get raided and all cause a cheater

toxic shard
#

I can't tell you the status of your ticket, we don't want players to know what we are doing

marble sorrel
#

can someone ban him?

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would be much appreciated by the community

torn ravine
#

why cant i join rigt now

sinful kiln
#

support

#

?

fierce mulch
sinful kiln
#

i cant join 2x vanilla is it down

#

@fierce mulch

balmy mortar
#

whys iot downj

sinful kiln
#

I dont now

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but if you look top right the 2x vanllia seams to be off and i cant join too

digital musk
#

anyone from support able to help me? i got a dm from a lafourcade20 saying i posted something innapropriate in the server which i did not is this just spam or whats going on?

junior wing
#

its most likely a scam

onyx sierra
#

eu 2x down?

digital musk
#

okay ty ill mark it as such

junior wing
sinful kiln
#

jea

digital musk
balmy mortar
#

can we get the 2x rebooted bruh

sinful kiln
#

its back

daring viper
#

why is rustoria 3x no bps 6 man not wiping?

runic gulch
near halo
#

there is a cheater please he knows everwere i go and i get 15 headshot at mone time pls

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

foggy panther
#

I keep getting one second lag spikes that pull me back/do not allow me to interact with anything, is this normal or is there a fix, is it on my end? I don't get this on other servers, never have in fact.

calm sand
#

recycler room on large oil isn't opening with fuse on zeus 5x

foggy panther
noble terrace
wispy loom
timid hollow
#

Rustoria monday sooooo laagggy, its a slideshow for 6- 7 mins then again

idle rampart
#

fix the rustoria us monday

noble terrace
wispy loom
#

We're on it @timid hollow @idle rampart thanks for the messages

celest monolith
subtle cape
#

Do you have the workbench needed?

foggy panther
wispy loom
foggy panther
#

will do

wispy loom
#

Issues should be resolved now @timid hollow @idle rampart

orchid hare
#

I got muted today for no reason, so I want to know what I did wrong to mute me for 3 days (it wasn't auto-mute, I have all video for 5 minutes before I got muted)

(mr. sulfur is my nickname)

boreal gazelle
marble mantleBOT
orchid hare
#

76561199156912183

west mica
# orchid hare 76561199156912183

Taken a look into this and I agree this is a valid mute. The reason you was muted is not in the screenshot you have sent. However I would recommend you take this time to reflect and hope when you ban is lifted you have a much more enjoyable time in-game chat. If you would still like to appeal. Feel free to via https://bans.rustoria.co/

orchid hare
#

I can't undestand why u can get muted for 6h for offensive words to other people like n-words and other, but if u text that someone bad at game - u'll get muted for 3 days? where's logic?

tepid thicket
noble terrace
#

As AWZ3 said, if you think it was a mistake you can feel free to appeal.

orchid hare
#

ok-ok

noble terrace
maiden flame
#

can a mod dm me someone in this server just message requested with some really f'd up stuff

maiden flame
#

some furry nsfw threat

raven mist
#

Yeah please dont interact with that

#

U can send me the discordid in dms with a screenshot of it

maiden flame
#

was just gonna send u guys the ss so u could hopefully ban em

raven mist
#

Yes sir!

maiden flame
#

sent ty for quick response :D

ocean shadow
#

i linked my discord but in game saying i didnt

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@raven mist

raven mist
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Do !auth

ocean shadow
#

thx

harsh flame
#

I think Im banned, I joined years ago from my university on a VPN since the wifi blocked ports and I got banned Im assuming to an IP. I appealed it ages ago but never heard back and I cant join the server.

#

I can provide all information needed.

plucky bough
marble mantleBOT
harsh flame
#

76561198073942850

stark tiger
#

<@&274971100184576010> There are two clan call creamer and femboys are teaming together on rustoria 10x no bps us plz spectate them

plucky bough
marble mantleBOT
#

Hey, @stark tiger

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stark tiger
plucky bough
torn anvil
#

Can a admin close the ticket I made of possible I had a problem but it was fixed thank you😀

torpid helm
#

!appeal

marble mantleBOT
#

Hey, @torpid helm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stray nimbus
#

что с сервером

plucky bough
stray nimbus
#

eu main

plucky bough
stray nimbus
#

dissconect

torpid helm
#

hey, I know I'm not supposed to ask but I got banned and I was wondering if a mod could review my ban appeal so I can enjoy rustoria servers.

stray nimbus
#

does not connect

graceful depot
#

ı need a support

plucky bough
west mica
marble mantleBOT
#

Hey, @graceful depot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

west mica
marble mantleBOT
#

Selam, @graceful depot

Sunucularımızda kurallara uymayan birilerini bildirmek için lütfen aşağıdaki yöntemi kullanın:
- Kuralları çiğneyen kişinin adı ve ne yaptıkları da dahil olmak üzere oyun içerisinden /ticket komutunu kullanın ve bildirin.

Bir ticket'a kanıt eklemek için aşağıdaki yöntemi kullanın.
- Ekran görüntülerinizi eklemek için, Imgur gibi bir servise yükleyin ve bağlantıyı /ticket yoluyla bize iletin.
- Videolu bir kanıt eklemek için Streamable ya da YouTube gibi servise yükleyin ve bağlantıyı /ticket yoluyla bize iletin.

Eğer yasaklandıysanız ve başvuru yapmak istiyorsanız !appealTR komutunu kullanın.

radiant spear
#

!appeal

marble mantleBOT
#

Hey, @radiant spear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

radiant spear
#

I was banned for opening cheats for another game, I even got unbanned from stevious and have been fine for over a year and a half now and cant even resubmit a appeal

plucky bough
marble mantleBOT
radiant spear
#

76561198017068856

#

!ticket

marble mantleBOT
#

Hey, @radiant spear

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

olive pike
#

!ticket

marble mantleBOT
#

Hey, @olive pike

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

twin gull
#

i need an admin

plucky bough
unkempt imp
#

what are the excavator pit multipliers per pop, i realize that as pop goes up that so does the multiplier and vice versa, but at what pop do these values change?

junior wing
#

huh?

unkempt imp
minor temple
unkempt imp
#

awe, thanks tho still helpful

drowsy maple
rich lark
#

can anybody help me

unkempt imp
#

wsp ill try to help

rich lark
#

i think im about to get banned

plucky bough
plucky bough
rich lark
#

i got a messge fron sombody named envy

#

saying im abut to get banned

plucky bough
plucky bough
rich lark
#

i sent a friend req

versed pawn
#

how do i get skin box

unkempt imp
#

!donate

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

unkempt imp
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

unkempt imp
#

some rustoria servers like the 10x nobps has free skin box too @versed pawn

versed pawn
plucky bough
versed pawn
#

the 5x

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US Rustoria 5x

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says no bp

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even tho theres bp

unkempt imp
#

all of the packs should include the /skin command

plucky bough
versed pawn
#

okay thanks

thin plover
unkempt imp
#

how do you get reputable role

#

?

plucky bough
unkempt imp
#

ahhhh ok

#

and dedicated player is 2k hours on rustoria servers or 2k hours on a single rustoria server?

unkempt imp
#

damn ok

unkempt imp
#

jenx the chad

thin plover
#

I wasnt admin but headmoderator MonkaThumbsUp

unkempt imp
#

same diff tbh

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in terms of the role ig

plucky bough
unkempt imp
#

lmao agreed

molten flicker
#

hello admin i cant join Server,my steam ID is 76561198168226121 pls help me #support

plucky bough
molten flicker
#

disconnect

#

when i join to server than get kick

plucky bough
molten flicker
#

f1 consol for what? i use ip to join serber?

plucky bough
molten flicker
#

OK,i go check

#

i send it to u ,can u check pls thx!

plucky bough
molten flicker
#

OK,i go it,thx man!👍

still mica
#

i need support

plucky bough
still mica
#

im in vc

#

could i get a drag

stoic sigil
#

any admins on

raven bison
stoic sigil
#

can i make a ticket somewhere

#

?

raven bison
marble mantleBOT
#

Hey, @stoic sigil

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stoic sigil
#

ima make on in game and on the website

subtle cape
#

What do you need help with?

subtle cape
#

!ticket @glossy imp

marble mantleBOT
#

Hey, @glossy imp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

last spruce
#

need help making a ticket got video proff of a cheater after admin closed my last ticket on them

#

im on timer so it wont let me make it

wind notch
#

hello

junior wing
wind notch
#

need admin

junior wing
#

For what purpose if i may ask

wind notch
#

cheater with multiple bans

marble mantleBOT
#

Hey, @wind notch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

junior wing
wind notch
#

on website right?

junior wing
#

On website or in game chat

wind notch
#

ty sir

junior wing
#

!ticket @wind notch

marble mantleBOT
#

Hey, @wind notch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

winter wharf
#

if your base and loot was victim of hackers is there any wayy you can get compensated back?

junior wing
#

Unfortunately no

winter wharf
#

damn

#

tough

sinful hamlet
#

hi i can login on server . When server loading i have masage Dissconected

#

Steam ID: 76561199362822274

jolly solstice
sinful hamlet
jolly solstice
#

the best way for you is to make a ticket and explain your situation on that,admin will look into it as quick as humanly possible.

marble mantleBOT
#

Hey, @sinful hamlet

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

long canyon
#

um there is someone i want to report in the discord server ?

lyric basalt
#

What is he doing ?

long canyon
#

bro

#

let me send u in dms its weird

lyric basalt
#

Okay

frail sun
#

Can I preview the main and medium map before it wipes. If so where do i see it?

balmy cypress
frail sun
#

Oke, ty

dry forum
#

vpn ban 76561198810990057 @drowsy maple

drowsy maple
drowsy maple
dry forum
#

ok

rustic sigil
#

ищу тимейта рус

orchid anchor
#

Dm me. don't post this

cobalt stream
#

Hello, because I got a vac ban for 1 account, I will never be able to play on your servers again?

cobalt stream
#

76561198998444912

west osprey
crude idol
#

what is the problem, the ping was 50. Now in Europe 280 ping?

cobalt stream
#

no, not 1, because of this I will never be able to play here again?

marble mantleBOT
arctic vapor
#

Hello, dear administrator, I need help

#

The server forbids me to enter

#

Can the ban be lifted

ocean thistle
arctic vapor
#

no vpn

ocean thistle
marble mantleBOT
#

Hey, @arctic vapor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
marble mantleBOT
vivid osprey
#

I can still play normally before clearing the file, and I keep disconnecting after clearing the file

atomic raven
#

im i becoming a felon?

vivid osprey
#

He didn't prompt me to be vpn banned

fierce mulch
arctic vapor
#

76561199172827718

vivid osprey
atomic raven
fierce mulch
willow echo
vivid osprey
willow echo
#

把steamid发一下吧

vivid osprey
orchid anchor
#

!appeal @spring briar

marble mantleBOT
#

Hey, @spring briar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fierce mulch
willow echo
vivid osprey
willow echo
# vivid osprey OK

自从上次更新以后是有这个bug就是vpn ban 然后你显示断开连接 然后游戏提示 ban

willow echo
signal ether
#

vpn ban 76561199172347091

#

@drowsy maple

willow echo
#

雷神nn这种要是玩.co都不太行 vpn ban几率太高了

lapis acorn
vivid osprey
willow echo
#

@vivid osprey @signal ether

#

应该5分钟后就能进了 管理员在看

#

溜了溜了

signal ether
#

ok

signal ether
signal ether
uneven yarrow
#

i have the same issue,why?

fierce mulch
uneven yarrow
#

i solve the problem

#

i was banned

fierce mulch
#

yes

slender wasp
#

!rules

marble mantleBOT
grizzled cloud
#

how do u even make a appeal if u keep getting dc from server

marble mantleBOT
#

Hey, @grizzled cloud

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slender wasp
#

I logged out of the server, changed my game ID, logged in again and was banned Request help to unblock me

ocean thistle
slender wasp
#

hacker!

slender wasp
ocean thistle
ocean thistle
marble mantleBOT
#

Hey, @slender wasp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slender wasp
slender wasp
#

None of my teammates were banned

ocean thistle
slender wasp
#

okk!

arctic vapor
tacit temple
#

Can you tell me a link to send a report on a fraudster, macros?

zenith salmon
#

why ? i dont use vpn

marble mantleBOT
#

Hey, @tacit temple

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone hinge
marble mantleBOT
#

Hey, @zenith salmon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

zenith salmon
#

!appeal

marble mantleBOT
#

Hey, @zenith salmon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

woven linden
#

!ticket

marble mantleBOT
#

Hey, @woven linden

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mild trout
#

i need an admin please

lyric basalt
mild trout
#

i logged out in outpost last night with a complete inv full of stuff. Somehow someone killed me and i need to know whats up with that

#

it said i was killed like 300m from outpost near my base

runic marlin
#

This is to prevent people from "storing" their loot there

mild trout
#

what?1

#

is that a rustoria rule?

runic marlin
#

No I'd like to think it's like that on all servers

mild trout
#

wtf

#

since when is that a thing

runic marlin
#

It would be a bit OP if you were able to fall asleep here overnight with all your loot, that's what bases are for 😛

noble terrace
#

Can confirm it’s like that on every server I’ve been on

mild trout
#

uh yeah, i get that. I had to log out suddenly and everyone said i would be safe there

runic marlin
#

Don't trust in rust!

mild trout
#

so fucking lame

#

it was my own friends who were under the same impression

runic marlin
#

Jokes aside, stuff like this sucks but the feature itself is actually very needed imo.

mild trout
#

games like that to burn the player at any given moment get kinda old

lyric basalt
runic marlin
#

Exactly 😛

deft mason
#

can i put in a ticket for a suspected hacker on here?

marble mantleBOT
#

Hey, @deft mason

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tired basalt
#

How long do you have to wait on average?

noble terrace
# tired basalt How long do you have to wait on average?

Since your original appeal was rejected, it's completely up to the discretion of the banning admin if they want to look into your case again. That being said, there isn't a definite timeline we can give you for if/when that could happen.

tired basalt
#

theoretically I can wait a month for a response?)

noble terrace
tired basalt
#

ok, thx

neat pumice
harsh flame
#

!appeal

marble mantleBOT
#

Hey, @harsh flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tacit rover
#

Всем привет

fierce mulch
harsh flame
#

I just submitted an appeal and realised the one I made back in 2022 was accepted yet I still cant join the server?

tacit rover
#

а ты в раст сейчас играешь

marble mantleBOT
harsh flame
#

76561198073942850

tacit rover
#

а на каком серваке

#

я на мейне

fierce mulch
tacit rover
#

просто мне играть не скем

granite grove
#

/appeal

marble mantleBOT
#

Hey, @granite grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven reef
#

@tough yarrow rustoria us mondays oils havent been up for 1 whole ass hour and nobody is on it

marble mantleBOT
#

Hey, @tacit bolt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

granite grove
#

some of my team got banned by playing with hacker, so tried to appeal but it doesn't work.(keep saying wait for 5-10 mins) they are my team members living on U23 in US Medium. steamid is 76561198405546846 and 76561198855218181. please investigate it. thank you for your service.

ocean thistle
granite grove
#

okay the will try it

ocean thistle
#

Good luck

tacit bolt
#

status?

ocean thistle
tacit bolt
#

we checked every grid

junior wing
#

did you check the bottom of the ocean in case they are in a sub?

tacit bolt
#

no1

#

i think its bugged we checked like every corner

lavish mural
#

I would normally make a ticket, but this server isn't like some others with a ticketing system

junior wing
#

one moment

ocean thistle
marble mantleBOT
#

Hey, @tacit bolt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lavish mural
#

I have examples of my work if that's needed. And I've worked with other large communities like Icefuse

junior wing
#

im not too sure, maybe @ocean thistle knows

lavish mural
#

Generally these kinds of things get paid for by whoever the owner is, but I wouldn't want to just barge into their DMs

junior wing
#

one sec

lavish mural
#

Sure

lament brook
#

You can create a ticket through the website.

lavish mural
#

I check it more often

junior wing
gentle stag
#

excuse me the server is not wiping what is this scam

junior wing
#

which server

brisk ocean
#

im sick of this

#

i need to farm

gentle stag
#

i skipped school for the 5x trio

lavish mural
#

Hey @junior wing , Luke is only accepting messages from people on his friends list. Is there anyone else I can contact? Or is there a way he could temporarily friend me?

junior wing
#

yeah simply add him on discord

quaint ginkgo
#

Wipe 5x no bps when?

lavish mural
#

Thanks again Friski

drifting edge
#

@squeakerxxl why is this guy not unbanned from the disc @mellow tundra

brisk ocean
#

RUUUUUUUUST

junior wing
lone hinge
lavish mural
lone hinge
#

Fingers crossed, but that's gonna happen most likely. There is just not much happening design side

lavish mural
tired turtle
#

Will I be banned if I use reshade in rust?

toxic shard
noble terrace
#

cloud services and vpns can cause you to receive a message like that, yes. you can appeal at bans.rustoria.co though and the team will take care of it!

small flicker
#

@spare jasper you need help

spare jasper
#

Is it against the server rules to aliance to do a big raid

small flicker
spare jasper
#

but it is against it on the 5x?

#

I got banned for alianceing with a duo as a duo while trying to do a big raid

drowsy maple
spare jasper
#

and Im trying to play with my friend that is new and teach him how to play and we had a lot of fun on the server

#

I get that but it was just for the raid I didnt know if that would be against that rules

drowsy maple
spare jasper
#

oh ok

#

well is there a way that me and my friend can be un banned to that we can play the server

drowsy maple
spare jasper
#

we didnt know and it wont happen again

drowsy maple
marble mantleBOT
#

Hey, @spare jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spare jasper
#

ok thank you

drowsy maple
spare jasper
#

ok I appriciate it

#

would my buddy have to send and appeal too?

#

or can I include him in this and if it is accepted, he will be unbanned too

drowsy maple
spare jasper
#

ok!

mossy marsh
#

hey i have a question

drowsy maple
mossy marsh
#

so say you buy a kit but you dont play the server as much and you wanted to give it to a friend is that possible in any way?

drowsy maple
mossy marsh
#

alr

strong needle
#

<@&274971100184576010> Me and a friend were banned last wipe for "teaming." We were told it only lasted for the wipe but I am still unable to connect?

marble mantleBOT
strong needle
#

@noble terrace Steam ID: 76561199014626427

drowsy maple
drowsy maple
spare widget
#

@drowsy maple I found them 🙂

#

But you're the best so you'd have to :p

drowsy maple
#

👑

strong needle
#

76561197992700523

spare widget
#

Dale's got it covered ThumbsUporia

strong needle
#

Thanks everyone. Appreciate it

drowsy maple
outer fractal
#

hi

#

my friend got banned for no reason and he is not hacking or cheating

noble terrace
marble mantleBOT
#

Hey, @outer fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

outer fractal
#

ok i will tell him

#

his first time playing rustoria servers

near halo
#

admin

noble terrace
near halo
#

I got a van Can u tell me who it is?

#

I don't know who it is

noble terrace
near halo
#

So how do we find him?

hexed nimbus
#

look for him lol

near halo
#

Help me

noble terrace
# near halo So how do we find him?

You can try having each person in your team stream their screen when they try to load into a Rustoria server. One of them will have a ban message that says "hacking" instead of "playing with hacker."

hexed nimbus
#

sorry out of help

near halo
#

That's all you can do to help?

noble terrace
near halo
#

That's cool

#

I've been buying VIPs for over a year

#

haha nice server

hexed nimbus
#

vip does not give you extra rights

naive kindle
near halo
#

I cant my english suck

#

I'm using a translator

naive kindle
#

That's ok, you dont have to talk much

near halo
#

help me

naive kindle
near halo
#

Can we chat??

naive kindle
#

1 minute

near halo
#

I am not good at English....

#

raon my team

#

🥱

drowsy maple
granite grove
#

?

#

shogun max get out

noble terrace
outer fractal
#

EROR you Don't SEEM TO BE BANNED IF YOU WERE BANNED RECENTLY. PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN

noble terrace
outer fractal
#

no he is

noble terrace
# outer fractal no he is

Tell him to try appealing as a mute instead, but just to put in the description that it's for a ban

outer dagger
#

Why does Rust use so much RAM?

mystic jackal
#

can I speak to a mod or admin

#

pre sure we just had someone ESP raid to our TC. Need some help if possible/.

marble mantleBOT
#

Hey, @mystic jackal

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

noble terrace
#

Please submit a ticket

near halo
#

thx rustoira

pine carbon
#

!ticket

marble mantleBOT
#

Hey, @pine carbon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

I love u rustoria

pine carbon
#

!appeal

marble mantleBOT
#

Hey, @pine carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mystic jackal
noble terrace
#

response*

mystic jackal
sage badge
#

!ticket

marble mantleBOT
#

Hey, @sage badge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
#

Did u already make a report or?

mystic jackal
raven mist
#

On what server?

mystic jackal
#

3x no bp us

raven mist
#

I see! Will be reviewed shortly

mystic jackal
raven mist
#

Appreciate you reporting!

pine carbon
#

!appeal

marble mantleBOT
#

Hey, @pine carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean void
#

anyone else having issue with /sil command working properly? ive had no issues with it for the last few months but when i copy image address and hit enter like before nothing gets pasted on the sign 😔 (Rustoria 2x Vanilla)

void condor
velvet eagle
#

can i talk to an admin about a false ban

ocean void
#

nope the sign is just staying blank/default

#

i even reused photos i have used on previous wipes and still the same things, its weird

ocean thistle
marble mantleBOT
#

Hey, @velvet eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

velvet eagle
#

the instantly denied it

spare widget
velvet eagle
#

is there any way i can get unbanned

spare widget
#

If something is going to change, you'll hear about it 🙂 Hope you have a good day otherwise. I can assure you that I will pass it on

velvet eagle
#

it was like 2 years ago

spare widget
#

For sure. Looks like it was just over a year ago

velvet eagle
#

ok

finite plinth
#

!appeal

marble mantleBOT
#

Hey, @finite plinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spare widget
finite plinth
#

ok thank you

spare widget
finite plinth
#

thank you so much again

spare widget
finite plinth
#

yep im in the game now you have a good evening yourself

marble drift
#

hey i could use some help, loaded into us main ran around for about 3- seconds and got disconnected and everytime i try to re join i get dc/ed

#

dc'ed*

plucky bough
marble drift
plucky bough
spare widget
marble drift
spare widget
#

Like Me_ said, would be good to make an appeal. If it says you're not banned on the site, you should be able to do it as a "mute appeal"

marble drift
#

i put in appeal on the website

spare widget
#

You were banned for hacking awhile back. Looks like you were unfortunately cheating :/ And okay, I'm guessing the admin handling your situation will review your appeal. Thank you! I'd recommend playing elsewhere until the issue is resolved.

mellow saffron
#

Any way to report cheaters through disc instead of just F7

spare widget
#

!report

marble mantleBOT
#

Hey, @spare widget

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

In-game with "/ticket add (your report)" or on the website is better than just F7 since it will go to the admin team to investigate. F7s go to EAC, the third party employed by Facepunch

mellow saffron
#

How long does it take for tickets to be investigated? Buddy has a bought account and is extremely blatant.

plucky bough
pallid yacht
#

my mini gliched into the ground and blow up is there anyway i can get that back?

plucky bough
strong needle
#

<@&274971100184576010> my buddy still having issues logging in "kick banning exceeding group limit" 76561197992700523

faint bane
#

HELLO

harsh flame
#

still unable to join the server after being unbanned apparently last year. "Disconnected: Disconnected"

strong needle
#

They said they fixed it like an hour or 2 ago in here

fierce mulch
#

if not then try to verify your gamefiles, if doesnt work again then you need to appeal

marble mantleBOT
#

Hey, @harsh flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

harsh flame
# fierce mulch !appeal

I used a vpn like a year ago, that was the reason for my ban, since I left uni, I havent used one and the ban appeal says Im unbanned, yet I still cant join, Ive posted a second appeal and given my steam ID to admins twice. no fix

plucky bough
fierce mulch
#

did they answered you?

harsh flame
#

after I handed them my ID? nothing

fierce mulch
#

try to appeal as mute and say this is ban appeal

noble terrace
harsh flame
noble terrace
harsh flame
#

its literally the case, Ive not joined the server since I filed the first appeal

noble terrace
# harsh flame

Right, you submitted another appeal. If you weren't banned you wouldn't have been able to submit another ban appeal

harsh flame
#

then I must never have been unbanned properly xD Ive not been on the server since I was originally banned

fierce mulch
#

just wait for admin decision

#

1-3 business days

umbral comet
#

i joined and followed all but only discord and twitter worked

harsh flame
#

if I was banned, shouldnt I get a message telling me Im banned? in console or whatever

plucky bough
noble terrace
#

twitch sometimes takes a minute to register but it does show that you linked it on my end

heavy canopy
#

i ned help

noble terrace
heavy canopy
#

can you join the voice chat for support

rough hull
#

i want to expose a cheater

#

that ithink is cheating

plucky bough
# rough hull i want to expose a cheater

To report someone in game use the /ticket add (info on rule breaker) command. To make the most out of your ticket, please include as much information about the rule breaker as you can. This includes: name/steam id, the rule they were breaking/type of cheat, any clips you may have, etc. To report someone on our website, go to https://rustoria.co/tickets/report and make a ticket. Include the same information in this ticket as stated above. These types of tickets go straight to Rustoria admins, but if you want to do even more you can also make an f7 ticket, which goes to EAC.

rough hull
#

thx

plucky bough
#

I don't think so

grand sundial
#

I have submitted a ticked, will a staff member please look at it asap. Thank you]

plucky bough
frank ether
#

R custom fireworks disabled on Rustoria us main (90% fake pop)

plucky bough
frank ether
#

Everytime o tried to hold e I got like a buzz sound

#

Like a no u can’t do that on this server we disabled it type of sound

#

U feel me ? @plucky bough

plucky bough
#

Gotcha, i'll ask somebody

rain tiger
plucky bough
rain tiger
#

Yall got an eta by chance?

plucky bough
rain tiger
#

ok thankya!

nimble jay
#

i got ban is it temp or perm?

plucky bough
nimble jay
#

playing with hacker, i had no clue lmao! i met him because i was beating him, so i said why not be tm8s yk

plucky bough
nimble jay
plucky bough
plucky bough
random prawn
#

I was hacking because of vpn, but my appeal showed that I was not banned

nimble jay
random prawn
nimble jay
#

u mind sending the ticket link btw?

plucky bough
marble mantleBOT
#

Hey, @nimble jay

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

random prawn
#

@plucky bough

plucky bough
# random prawn

Try making a mute appeal, make it very clear you are appealing a ban. Include as much info as you can.

mossy marsh
#

im trying to get help on behalf of my friend

plucky bough
mossy marsh
#

so he has had a payment support ticket open for the past like 6hours but yet noones helped him and i did it to ask a question like 2 hrs ago and i got an instant response

plucky bough
random prawn
#

admin

#

2xvanilla server disappeared

outer fractal
#

2x vanilla server stopped

plucky bough
outer fractal
#

server stopped why should i open ticket

plucky bough
outer fractal
#

no its not

outer fractal
random prawn
#

The server can be displayed but cannot be connected

plucky bough
outer fractal
#

its up but we can't join

plucky bough
outer fractal
#

yes it means server stopped why you are saying its still up

outer fractal
#

bro server stopped why i should i open ticket

#

my friends can't join too

#

we are 3 and we can't connect

plucky bough
outer fractal
#

yes

gilded cape
#

when can I log in to the server?

plucky bough
random prawn
#

Admin My teammate was hacking because of vpn, I appealed for him but it was not banned, his ID is 76561198819912447

#

@drowsy maple @spare widget

plucky bough
random prawn
#

he doesn't have a vpn

plucky bough
random prawn
#

OK, thanks@plucky bough

broken oxide
#

Any admin?

plucky bough
broken oxide
#

Hacker

marble mantleBOT
#

Hey, @broken oxide

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky bough
# marble mantle Hey, <@211075016794570752> **To correctly report a rulebreaker on our servers p...

To report someone in game use the /ticket add (info on rule breaker) command. To make the most out of your ticket, please include as much information about the rule breaker as you can. This includes: name/steam id, the rule they were breaking/type of cheat, any clips you may have, etc. To report someone on our website, go to https://rustoria.co/tickets/report and make a ticket. Include the same information in this ticket as stated above. These types of tickets go straight to Rustoria admins, but if you want to do even more you can also make an f7 ticket, which goes to EAC.

broken oxide
#

Any admin?

plucky bough
broken oxide
#

Its one cheater on sv

maiden kernel
#

admin check my ticket pls

plucky bough
maiden kernel
#

thank you

#

if you lose loot to a hacker and its comfirmed they were hacking do u get it back some way or no

plucky bough
random prawn
#

Is there an admin dealing with my friend's hacking?

plucky bough
random prawn
#

He enters the game or hacking

near halo
#

yo

#

im getting doxed off the server not a wifi issue takes me straight to main screen and doesnt give me a disconnect reason

plucky bough
sweet sparrow
#

Hey, can I play Main/Mondays with VPN? These 150 ms are such a drawback

plucky bough
sweet sparrow
#

Oh thats great news

#

Thanks

random prawn
#

I don't know, but if there isn't there will be one soon.

vivid osprey
#

The complaint is an hour, can it be dealt with as soon as possible

plucky bough
# vivid osprey

An admin will review your appeal as soon as they can. It can take anywhere between 1-3 days, so please be patient.

vivid osprey
#

That's what I recharge VIP for

plucky bough
near halo
#

Ticket #0b2f94

please look at my ticket.

#

cheater SEA MAIN. servers dead atm but i just hate cheaters and want him gone lmao

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky bough
near halo
#

I need support from a mod anyone here?

toxic shard
near halo
tulip belfry
#

Hi, how could i know if i have vip alredy?

thorny dune
tulip belfry
#

There is no present for the people who bought vip for the start of the last wipe, and the server crashed like 40 times?

#

Someone told that the vip will enought for the next wipe… it’s true ??

thorny dune
primal vine
#

Hello, my friend was banned. We are play party, and after reconnect we see this " SERVER Kickbanning серный магнат ( Hacking )
His steamid is https://steamcommunity.com/profiles/7656119
What the reason of ban? He not use cheats

toxic shard
#

that's not a valid profile

primal vine
toxic shard
primal vine
#

Thanks , how many time it will be? sry for broken eng

toxic shard
#

1-3 business days

primal vine
#

And what could be the reason? He's ready to be tested now, he's so new that he hasn't even killed anyone. And we weren't banned for playing a party with a cheater. Maybe this is an anti-cheat error?
Just wait 1-3 days for a beginner for a very long time, it's easier to switch to another project

toxic shard
#

I would recommand putting all his account in the appeal

#

the reason won't be disclosed

vivid osprey
#

What kind of prohibition is this

#

Without giving a single explanation, it was banned for seven days for no reason

marble mantleBOT
#

Hey, @vivid osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

coarse quartz
#

/report

marble mantleBOT
#

Hey, @coarse quartz

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

signal edge
#

!appeal

marble mantleBOT
#

Hey, @signal edge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

light frigate
#

hack

#

@toxic shard@vivid osprey

near halo
#

lol sick so i use a vpn and someones cheated on this vpn clearly bc it just banned me for evasion wtf is that about

orchid anchor
near halo
#

knackebrod whats the go mate

orchid anchor
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

light frigate
#

@orchid anchorsorry

near halo
#

great cant wait to get offlined whilst waiting to appeal something i didnt do

#

very nice, this is why ip bans are stupid, dont accept vpns if ur gonna ban ips bc it just bans innocent players

orchid anchor
light frigate
near halo
#

mhm

marble mantleBOT
#

Hey, @light frigate

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

light frigate
#

Invalid URL

near halo
#

works fine for me

orchid anchor
#

for me it works too.

near halo
#

veryyyyy nice i saw me sleeping for a split second before it kicked me and my tc room wall is blown

orchid anchor
#

https://rustoria.co/ go here otherwise and go to the tab support. @light frigate

Welcome to Rustoria. The trend setters of Modded Rust. We're also home to some of the best Official Vanilla servers.

orchid anchor
shell fossil
#

if im banned on a different game will i still be able to play youre servers

orchid anchor
shell fossil
#

csgo

shell fossil
orchid anchor
#

try it and find out ; )

shell fossil
#

im scared

orchid anchor
#

i don't think you'll get banned but i'm not 100% certain.

shell fossil
#

ok ty 😘

shell pawn
near halo
#

whyd i get banned using a manual residential vpn

neat pumice
near halo
#

new router ordered

neat pumice
near halo
#

i mean youse arent allowed access to hwid information so a raid0 and new router should be ok , "whatever you think thatll do"

ionic agate
near halo
#

dont play tricks i just evaded for 4 months

fierce mulch
#

just stop cheat dude

near halo
#

on the same router as the one i got banned on

#

4 months thats a laugh

neat pumice
near halo
vivid osprey
#

@shell pawnWhy is my teammate only banned for one day, and I am banned for seven days

#

@neat pumiceWhy is my teammate only banned for one day, and I am banned for seven days

scenic mason
#

any admin here?

vivid osprey
#

I teamed up with him, and after the appeal he unblocked tomorrow, I was seven days later. And I'm an innocent teammate

vivid osprey
ancient dune
ancient dune
scenic mason
#

hi @vivid osprey im banned for no reason a freind told me get banned for cheating but im a legit player with over 1,4k hours pls help

marble mantleBOT
#

Hey, @scenic mason

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

scenic mason
#

@vivid osprey ok thanks

vivid osprey
# ancient dune !appeal

I was banned today for no reason, you guys said my teammates cheat, my teammates appealed and unblocked tomorrow

vivid osprey
vivid osprey
vivid osprey
fathom axle
#

Just make a appeal

vivid osprey
vivid osprey
fierce mulch
#

wait this 7 days and play again

vivid osprey
fierce mulch
vivid osprey
ionic agate
#

You played with a cheater which means that you will be banned for 7 days, I am not sure why you are writing that the cheater has been un-banned or will be un-banned as that is not the case. His ban is permanent, and you will have to wait 7 days to play again on our servers.

hexed nimbus
#

You tell m Timmy🎺

vivid osprey
#

This is my friend's complaint, not permanently

ionic mortar
vivid osprey
ionic agate
fierce mulch
ionic mortar
ionic agate
vivid osprey
#

My ID 76561199042813369

fierce mulch
#

because youre reputable

ionic mortar
#

Was admin here but not anymore

ionic agate
near halo
#

<@&274971100184576010> <@&415898423460626432> <@&864870863957393458> <@&393554009799000064> НУЖНА СРОЧНАЯ ПОМОЩЬ

west osprey
near halo
#

ребят, давайте чутка побыстрее, времени у меня неограничено

ionic mortar
shell pawn
hexed nimbus
#

can you get me a cup of Coffee please Lorie

near halo
near halo
shell pawn
near halo
shell pawn
vivid osprey
near halo
ionic agate
near halo
fierce mulch
#

ты даже не написал что тебе надо

#

как тебе кто то помочь то может?

#

скажи в чем проблема, может я могу помочь и сконтактировать тебя с админами @near halo

near halo
#

when mondays coming up

random prawn
#

hacker

marble mantleBOT
#

Hey, @random prawn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

red elm
#

the steam auth isnt working

ocean thistle
fiery hearth
#

здраствуйте, у меня при заходе на сервер растория не пускает на сервер, по причине Banned:Hacking но как? Я никогда в жизни с софтом не играл, даже нету вака на аккаунте

#

я просто хотел бы проверить историю моей блокировки на растории

marble mantleBOT
#

Привет, @fiery hearth

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

thick vale
#

I'm kicking for the reason of disconnect

ocean thistle
marble mantleBOT
spare widget
#

@thick vale Can you post your Steam 64 ID please? Trying to see if I can fix your issue

thick vale
#

76561198943895414

spare widget
thick vale
#

thx

tribal trail
#

why my appeal for unban has denied?

fierce mulch
runic marlin
tribal trail
#

i'v never got banned for cheats, but only gamebaned and i dont even know why, when i was not using any cheats to rust, is there any option you can check me, or something? i really want to play on rustoria servers

orchid anchor
novel grove
#

hey guys this is for the aimtrain server but if it says voice disabled does that mean people cant hear me?

thick vale
#

@spare widget I go to the website and here it is

spare widget
thick vale
#

I want to find out if I can go to the wipe tomorrow and buy a VIP

junior wing
#

What do you mean by that

fierce mulch
junior wing
#

Ok good to know

#

My bad i didnt see the message above

silk galleon
#

the bots and animals will be bugged tomorrow too?

spare widget
silk galleon
#

the bots and animals will be bugged tomorrow too?

fierce mulch
astral shale
#

/ticket

marble mantleBOT
#

Hey, @astral shale

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
mellow tundra
#

(apologies for the long reply)

ancient igloo
#

!appeal

marble mantleBOT
#

Hey, @ancient igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tulip belfry
#

tomorrow eu main will be crashed again the IA ? bots and animals ?

pine spade
#

any mods around, made a ticket but how long will it take for them to look a it for a cheater/

plucky bough
versed adder
#

i literally have a hacker on the 5x that has been reported numerous times by other players and the mods said they were looking into it but clearly not

lyric basalt
#

Please dont call out cheaters in chat

versed adder
#

then ill dm u lol

lyric basalt
#

!ticket @versed adder

marble mantleBOT
#

Hey, @versed adder

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

surreal steeple
#

!ticket

marble mantleBOT
#

Hey, @surreal steeple

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

surreal steeple
#

I need help?

fierce mulch
fierce sorrel
plucky bough
#

Can you send just the id please

surreal steeple
#

i bought kits from the store on the wbesitre for the wrong server

plucky bough
surreal steeple
#

im about to but i thought i bought it on the us 5x no bps

#

and i bought it on the trios one

plucky bough
surreal steeple
#

ok thank you

ripe ocean
#

still waiting for an appeal on my mute lol

unkempt imp
plucky bough
autumn sedge
#

hey i got banned but i dont know what from i have been ban avading and can not play on any severs my brother and me share a computer and he got banned on his account now why do i get banned on mine is there anyway i could get unbanned

marble mantleBOT
#

Hey, @autumn sedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
#

!appeal No, that is not a service we provide, however you may fill out this form

marble mantleBOT
#

Hey, @copper spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
#

@sturdy oracle Do you need help with anything?

sturdy oracle
#

yes

ocean thistle
sturdy oracle
#

I am prohibited from joining all servers .co

#

I didn't cheat

ocean thistle
marble mantleBOT
#

您好, @sturdy oracle

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

sturdy oracle
#

Okay, I just submitted it

ocean thistle
sturdy oracle
#

Your channel is fantastic Chinese language service available

willow echo
sturdy oracle
#

已经解决了

willow echo
#

OK 祝你游戏愉快!

sturdy oracle
#

你是中国人?

willow echo
plucky bough
#

Did your appeal get denied?

sturdy oracle
#

好多人进.co的服务器都提示断开连接是为啥

sturdy oracle
#

只能换加速器或者换节点才能解决吗

willow echo
#

现在更新不太好分辨了 以前节点ban是玩家界面显示hacking 或者其它一些禁令

#

现在全部是断开连接

plucky bough
#

Okay, unfortunately appeal decisions are final, sorry. Whichever admin reviewed your appeal did so thoroughly, and they made there decision. Again sorry, but the ban can no longer be appealed.

#

I think you will find it difficult to find an admin that'll accept a bribe, lol

willow echo
plucky bough
#

No, it is not.

ocean thistle
#

How long ago did you get banned? And how long ago did you appeal?

sturdy oracle
#

没毛病,除了fied的服务器其他的疯狂被t

willow echo
#

挂少 管理员反应速度快

ocean thistle
#

Yeah sadly there is nothing more we can so. Me_ provided you the best response for your situation. I wish we can do more but the decision is final and paying for unban services is not something we do here

#

@copper spoke

plucky bough
#

That would only be a possibility if it was a game ban, since this was a Rustoria ban, it would be considered ban evading.

sturdy oracle
#

他这个.co不算官方的服务器吧

ocean thistle
#

We as chat moderators do not have access to that information. As you said you have appealed 3 months ago and it was denied. That’s the end of it. Sorry I wish we can do but our hands are tied. I hope you have a pleasant day

willow echo
#

.co算是和官方合作的 一个facepunch承认的官方服务器

spare widget
#

You were 100% cheating but you're right, your ban started a fairly long time ago. I'm following up on it and you're welcome to DM me

torn flower
#

can anyone unlink my steam and discord? my old disc acc got hacked Steam id:76561199102609390

marble mantleBOT
spare widget
#

Or not ablobgoodnight

swift sapphire
#

Hey there, I just submitted a ban appeal on the Rustoria Website. Will I be able to get any updates on discord rather than the actual website?

fierce mulch
plucky bough
languid forum
#

Yo can any support person lemme know what word I said to get temp banned? So I don’t use it again.. woulda been an accident, if u can search my history on disc I linked my steam Id.

marble mantleBOT
languid forum
#

I’m on my ph atm

lament brook
languid forum
#

Nah on my work ph sec I’ll try get it

lament brook
languid forum
#

Yeah was toria med Us

#

And was a few hour temp ban

lament brook
languid forum
#

Yer just wanna know what I typed that got me banned for a few hours

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So I don’t type it again

lament brook
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if you got banned for something in chat you said something pretty bad

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give me a sec and ill respond more

lament brook
stoic hollow
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Hello! i keep getting disconnected from the server for no reason, what is the problem?

plucky bough