support

[marble mantle]

Hey, @near halo

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[elfin barn]

Have you tried verifying your gamefiles?

[near halo]

yea

[elfin barn]

?steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[spare widget]

No, not at all, but you can feel that way if you want. No admin bans lightly - I told you I checked into it and the admin who banned your friend temporarily did so with good reason. You can be upset or disagree but it's completely wrong to say it's just for doing nothing. Your friend broke the rules, your friend was temporarily banned for it, and you're throwing a tantrum because we won't share evidence with you or do exactly what you want 😦 Have a good day otherwise - take it to #general please since I've already spent enough time helping you while I needed to leave already 😦 Sorry I don't have the exact answer that you want but I did doublecheck and it's all correct.

[near halo]

76561199236132833

Hello my friend (clan leader) kicked our friend yesterday from clan for fun and logg off now we are scared inviting him back for cycling.. is there any chance of us unviting him back ? 10x rustoria 6 man limit

wwe didnt have intentions of cycling we dont even have full clan of course

[spare widget]

Did you replace them when they were gone or did they play with anyone else?

[near halo]

hey why do i get disconnected everytime i join the server

[near halo]

no no

[toxic sun]

Yeah whatever regreting donating to this server with these dogshit admins

[near halo]

??

[elfin barn]

What server do you try to connect to?

[spare widget]

Okay. Far from "dogshit" - they all care a lot. Blame your friend, they broke the rules, clearly, and unfortunately they were temporarily removed from the server for it. Good luck though! I get that you're frustrated and you're more than welcome to take it out on me or us, but hopefully you step back for a sec, chill out, and realize that we're just being fair to the entire playerbase by enforcing the rules, even when it doesn't make you happy.

[near halo]

ukn rustacadamy like any server

[shell pawn]

Hey! Can you please make a #network-support-old ticket so an admin can further assist your situation 😄

[near halo]

so ? @spare widget

ive made a ticket now what'

[spare widget]

They should be fine

[near halo]

okok

[spare widget]

Just don't keep doing it in the future obviously

[shell pawn]

Awesome! Now just wait for an admin to get to your ticket 🙂

[near halo]

how long do you think that will take

[shell pawn]

There is no ETA on that but our admins try to quickly get through every ticket

[atomic terrace]

Hello I was banned for hacking what should I do I play without cheats https://steamcommunity.com/profiles/76561199167421401/

What should I do

[shell pawn]

I would check for you but i currently cant. Can you please make an appeal instead?

[shell pawn]

!appeal

[marble mantle]

Hey, @atomic terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[runic marlin]

Having a look @atomic terrace

[atomic terrace]

My account was hacked a couple of times, I can give screenshots where I wrote to steam support

I do not know English, I live in Russia

[runic marlin]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[runic marlin]

Fixed @atomic terrace

Should be good to connect in 5-10 minutes

[atomic terrace]

76561199167421401 Here is my steam ID but I do not know what to do with it

[runic marlin]

This has been fixed for you already

[atomic terrace]

I don't know what you're talking about

[blissful herald]

on pofiksil tvoj vpn, idi igraj

[atomic terrace]

а хорошо спс!)

[blissful herald]

ne zasto

[near halo]

i still need help i deleted my maps and everything and i still cant join a server

[blissful herald]

[runic marlin]

Have you tried restarting your PC @near halo

[near halo]

??

yea

[runic marlin]

Updated GPU drivers?

[near halo]

yep

[runic marlin]

Verified game files?

[near halo]

mhm

[runic marlin]

So, you don't get kicked with a message, your Rust game stops responding?

[near halo]

yea i finish asset and it comes up with srustisnt responding and i get 2 options

[thorny dune]

Do you have optimized loading enabled in your settings?

[near halo]

where its faster?

[thorny dune]

Yes, under the experimental tab

[near halo]

yes its on partial

[thorny dune]

Some users have had issues with this, I would recommend trying to turn it off and then trying to connect again

[near halo]

still dosnt work

@thorny dune

[thorny dune]

If your game is continuing to crash and stop responding during loading it's not something we can assist with directly, as it's not server related. I would recommend maybe trying to re-install Rust completely.

[near halo]

i have and its not just for one server its for every server

?

[quaint blade]

how do i open a tciket?

[shell pawn]

!ticket

[marble mantle]

Hey, @quaint blade

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quaint blade]

!ticket

[marble mantle]

Hey, @quaint blade

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quaint blade]

me and my friend literally got trippled insantly by a cheater, i hope u can do something about and not wait to F7 report or whatever.
he's aimbotting and not even hiding it

[shell pawn]

Do /ticket IN-GAME

[near halo]

it STILL dosnt work..

[quaint blade]

i did

[shell pawn]

Please refrain from calling them out in public chat since it can make it harder for us to catch them. An admin will get to your ticket ASAP.

[latent owl]

Oh nah we got bot AI admins now just like chat GPT AI

[fallen juniper]

can a admin come support pls

[near halo]

i still cant connect to the server am i banned?

https://steamcommunity.com/profiles/76561198852651356/

[thorny dune]

You are yes, you can submit an appeal over https://bans.rustoria.co/ and the admin responsible will review it as soon as possible.

[gloomy heart]

hey i got disconected from rustoria us long now i can rejoin? what happend?

https://steamcommunity.com/id/HempKing/

this is steam id if u need it

@thorny dune can u check if i am banned?

[thorny dune]

It's the daily restart, it will be back online in around 5-10 minutes

[gloomy heart]

ohh

i had chat off thats why, sorry for bothering

[thorny dune]

No problem at all, never hesitate to reach out, we are here to help!

[near halo]

how long does it take

cause i submitted one like 1-2 hrs ago

[lavish briar]

2x still down?

[thorny dune]

The estimated time for ban appeals is 1-3 days

[thorny dune]

Checking on this now

[lavish briar]

connection attempt failed, just restarted the game

[thorny dune]

The server is offline indeed, our team is looking into it now, should be resolved shortly

[lavish briar]

Ty for the answer

[thorny dune]

Hello there, please submit an appeal and our administration team can review this for you. You can do this here https://bans.rustoria.co/.

[lavish briar]

2x still down

[thorny dune]

Our team is just doing some work on the server which is why it hasn't come back online as quickly as it should, I will keep you updated when the server is coming back online

[lavish briar]

😉

[noble terrace]

Another admin said they were reopening your ban appeal last night. Did you re-appeal at that point or no?

[thorny dune]

It's coming back online now

[lavish briar]

Ty mate

[gloomy heart]

berch not rlly support but, when im done with my base on US long can u rate it 1/10?

[thorny dune]

You can send some screenshots if you like (although not in this channel) and I will respond if I get a free moment

[gloomy heart]

oke!!

[minor turtle]

<@&274971100184576010> why is pootiejef banned

[shell pawn]

If he is banned, tell him to appeal

[minor turtle]

i did

hes in call waiting for support

[dire osprey]

!refund

[marble mantle]

Hey, @dire osprey

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[vocal apex]

Hey is an admin able to join the Waiting for Support call?

[jaunty zenith]

i have problem to joining rustoria eu main.i can find and join every rustoria server but i cant find and join rustoria eu main any one know what can i do ?

[shell pawn]

Do you get disconnected when you try to join?

[near halo]

how would I get points for the shop

[shell pawn]

!points

[marble mantle]

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop. You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.co/link. Thank you for playing on Rustoria.

[jaunty zenith]

i copy server ip to join but still connecting.

[rugged tulip]

Is rustoria us monday servers down? Kick me and cant connect again

[jaunty zenith]

@shell pawn do you know whats my problem?

[thorny dune]

Are you using connect main.rustoria.uk to connect?

[jaunty zenith]

yea

[rugged tulip]

And I dont have the server on my list

[thorny dune]

The server is currently restarting, should be back up in around 5-10 minutes

[thorny dune]

Try using this instead connect main.rustoria.uk:28010.

[orchid anchor]

!appeal @vocal apex

[marble mantle]

Hey, @vocal apex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lavish briar]

/ report

[vapid zephyr]

!Ticket

[marble mantle]

Hey, @lavish briar

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vocal apex]

It says that i am getting discconneted (meaning a ban) but when i go to make a ticket it says im not banned

[shell pawn]

Can you please appeal a mute instead of a ban 🙂

[vocal apex]

but im banned not muted?

[shell pawn]

I know

Appeal a mute and explain what your situation is

[vocal apex]

i dont know why though i asked and he did not tell me

[shell pawn]

Just appeal a mute and we will investigate further

[glad vortex]

what happened to the triio server us??

[tawny void]

How popped does trio 5x get to

[gloomy heart]

why is US LONG so laggy

[gleaming galleon]

a

[wispy loom]

The host for that server is having issues but they're aware and are working on it

[vocal apex]

Is there any way to know why i got banned/muted while i wait for my ticket so i know what i did??

[edgy imp]

Restarting the router helped with the same problem

[graceful owl]

when will rustoria eu main wipe?

[shell pawn]

#oldserverinfo

[tawny void]

@shell pawn

how popped does 5x trio usually get

[shell pawn]

idk i never played modded :p

[slender iron]

Yo this guys 100% cheating I have a video of him hitting crit on nodes without swinging his pickaxe

[plucky bough]

!ticket

[marble mantle]

Hey, @slender iron

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slender iron]

submitted it

[plucky bough]

Okay thank you, an admin will review it as soon as they can.

[worldly prairie]

Hello, I can't connect to the eu long server

[plucky bough]

Try restarting your steam, and verifying your game files.

[plucky bough]

If that doesn't work can you check to see if you are able to join any other server?

[worldly prairie]

tried

yes i can

writes disconnected:disconnected

[plucky bough]

Try making a #network-support-old ticket, an admin will review it as soon as possible.

[rigid canyon]

same thing is happening to me

[plucky bough]

Try restarting steam and verifying your game files.

[rigid canyon]

i just tried that

[plucky bough]

Are you able to join non rustoria servers?

[rigid canyon]

yeah

[plucky bough]

!appeal try making an appeal. I you're able to, your banned

[marble mantle]

Hey, @rigid canyon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rigid canyon]

i just tried making a ban appeal and is says "ERROR. YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN."

[worldly prairie]

Support takes a long time to respond?

[storm notch]

76561199107086425

EU small

76561199374009649

ty

[neat pumice]

No problem - next time use our ticket system please 🙂

[tribal veldt]

how much would it cost to buy rustoria off you

[light folio]

tf XD

[neat pumice]

Rustoria isn't on the market I'm afraid

[tribal veldt]

ye but, what would be a rough estimate for it, just curious

[light folio]

3 small children and a gold key

[neat pumice]

I wouldn't even be able to answer that, and I'm fairly certain that Ryan, the owner, wouldn't discuss it either 🙂

[tribal veldt]

fair enough, was just wondering what a server this big would go for

[lucid frigate]

it wont let me load in one of your servers

it says timedout

[slow sinew]

Hello where can I create a ticket when I get spam mails relating the rustoria discord?

[thorny dune]

Is this on the US 3x server?

[thorny dune]

Hello there, I'm not too sure what you mean here, feel free to DM me and I will try to take a look at this for you

[lucid frigate]

yes

[thorny dune]

It looks like this server unfortunately just crashed, once it comes back online you will be able to reconnect

[lucid frigate]

ok

[daring viper]

Why is rustoria 3x no bps down?

does server roll back?

[covert nymph]

its up

[near halo]

F1 COMMAND NOT WORKING FOR ME FIXES?

[subtle cape]

Do you mean it is not opening your console?

[near halo]

yes

@subtle cape

[subtle cape]

Can you bind it from settings? I am not sure

[wispy loom]

Banned, thanks

[cobalt widget]

I played and i got time out and don't allow me to connect anymore (typing disconnected). Can i know reason why is it happening?

[orchid anchor]

Other then that it's a known issue at the moment for rust. It could also be an error or a ban. Please try to restart your game, and steam. If this doesn't work. Verify your game files. If that doesn't work you might be banned. I'd like to redirect you to the appeal form in that case

@cobalt widget ^^

[rigid canyon]

can someone check my ban appeal please im trying to buy vip

[orchid anchor]

It can take up to 3 business days. Weekends don't count. Please be patient

[cold field]

I just got a message from @near halo in this server saying I was going to be banned for posting some link? I haven’t done that so idk what this is about and figured it was a scam lol

[orchid anchor]

Feel free to dm me some details and proof. And then i'll see what i can do

[cold field]

Rgr

[drifting edge]

@gleaming hound twas a good day of writing 850 gna try get to 1k by the end of the day

[near halo]

how can i report someone on here

[orchid anchor]

Please refrain from pinging admins

[orchid anchor]

!ticket make sure to add some solid evidence.

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[drifting edge]

he's not an admin he's a friend

but i respect what you do for Rustoria so i shall never ping him again

[orchid anchor]

Well you pinged an admin. Please don't do it again : )

[cobalt widget]

@orchid anchorno one of the ways dont work

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[orchid anchor]

Sorry i don't understand your question here. What's up?

[cobalt widget]

it was the answer. No one of the ways dont work

[ruby olive]

Your typed solutions are not working

[orchid anchor]

!appeal feel free to fill in an appeal if you think the ban isn't valid.

[marble mantle]

Hey, @cobalt widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[orchid anchor]

I found out thanks.

[umbral willow]

тут есть русские админы у меня видео с читером?

[edgy token]

I was banned for no reason, most likely because I played through GeForceNOW, can anyone help me solve this problem?

[drowsy grail]

Still don't understand why I was banned for ban evasion did I do something else and that's what you named it as? I've been playing ur servers an getting your vip for months same everything and randomly get banned for something I haven't done.

[plucky bough]

!appeal

[marble mantle]

Hey, @edgy token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[plucky bough]

!appeal

[marble mantle]

Hey, @drowsy grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[plucky bough]

#looking-for-group

[drowsy grail]

I already made an appeal we'll see when it gets processed, had no idea what to say but to explain the fact I've just started playing in the last few months on my only steam account

[noble terrace]

Going to get to 1000 today?!

[wanton lintel]

Psure i got a message from a bot

[plucky bough]

Letting someone know

[plucky bough]

for now just report and block them

[wanton lintel]

thanks

[gleaming hound]

respect the grind

[near halo]

how often is the bp wipe on rustoria us long

[orchid anchor]

monthly

[near halo]

oh

damn

[orchid anchor]

at force

[drifting edge]

yup

[near halo]

so if there is a monthy wipe and it isnt a force wipe then bps wont be resetted?

[orchid anchor]

Every month there's a force wipe

that's when the Us and Eu long bp wipes

[near halo]

ok

how do i unbind a keybind in my command

[plucky bough]

bind key clear

[near halo]

thanks

If a cheater attacks me, what should I do

[plucky bough]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[frosty nymph]

medium eu p13 there are people living there, when I start shooting with them, my game freezes

[spare widget]

The proper way to report something is in-game with "/ticket add (your report)" or on the website with https://rustoria.co/tickets/report

I've been looking into this and have not been seeing any issues that seem abnormal or as a result of third-party interference.

[full elbow]

!ticket

[marble mantle]

Hey, @full elbow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[frosty nymph]

<@&274971100184576010> need help

[plucky bough]

How can I help?

[frosty nymph]

vpn ban

[plucky bough]

!appeal you can appeal it here

[marble mantle]

Hey, @frosty nymph

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[plucky bough]

!steamid

[marble mantle]

Hey, @frosty nymph

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tough bane]

feel free to dm me your steamid. I will have a look.

[queen oyster]

i was just about to leave outpost and i got kicked for some reason ive never seen b4, jw i i can skip this queue

❤️ plz

[spare widget]

Sorry but we can't do that 😦 https://donate.rustoria.co/ is a good way to be able to skip queue anytime you want though Good luck and hope you have a nice time when you're back on the server

[queen oyster]

i would donate but 10 dollars is outrageous for a rust server 💔 profit margins for yall is fat

[spare widget]

Fair to ask though - just wouldn't be fair to anyone else who gets disconnected and has had to wait in queue or the people who support the server system by getting VIP so they can save the time

[spare widget]

It's like a serious sandwich for an entire month. My lunch cost over twice that but yeah, to each their own

Which server?

[queen oyster]

US med

understandable, ive donated plenty but dont play enough anymore

[spare widget]

Send me your Steam 64 ID - I'd like to see what's up

https://rustoria.co/getmyid

[queen oyster]

76561198172240389

can you see why i got kicked?

[spare widget]

You should link on https://rustoria.co/link to your discord

Makes things easy to solve if there's a problem

[queen oyster]

[spare widget]

But separate from my role as an admin here, just as a random person, I'd like to do something nice for you - just got you a month of VIP on there. Have fun, pass it on by doing something nice for someone in-game or just out in the real world

Have a very nice weekend

[queen oyster]

no way, you're actually goated brother

[plucky bough]

Common zenzen W

[queen oyster]

I appreciate it and will do, have a nice night

[spare widget]

Sounds good 🙂 Thank you

[near halo]

Hello i need some help

[plucky bough]

How can I help?

[near halo]

O need help with cancel my subscription

[spare widget]

!cancel

[marble mantle]

Hey, @spare widget

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[near halo]

O alredy madr it but dont work

[spare widget]

Hmmm then maybe a #payment-support ticket with your information and info of your issue would be the best - they're really good at solving all that. They'll always get back to you as soon as possible

[manic jetty]

Steam ID: 76561199110025044 Blocked on March 17, played peacefully, why I do not even know check

[subtle cape]

!appeal have you tried appealing?

[marble mantle]

Hey, @manic jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[manic jetty]

Yes

[subtle cape]

All I can do is advise you to wait patiently for our admins to look into your case. 🙂

[manic jetty]

I can throw screenshots, I do not know why

Call me for a check-up, please

[subtle cape]

What does it say when you try to log into the server?

[manic jetty]

Disconnected: Steam Auth:Gamebanned

I can't even check what the ban is for

Call for a check please, I didn't do anything

[subtle cape]

Seems like you are gamebanned. That is EAC not our ban.

[manic jetty]

Why

[grave minnow]

Me and my teammate keep getting disconnected on US Long, says "Timed out".

[subtle cape]

Try contacting #network-support-old

[manic jetty]

I didn't do anything why?\

[subtle cape]

Most likely cheating. Not sure though just speculating.

[manic jetty]

Can we call each other?

I don't understand anything.

I'm shocked, please help me, I didn't do anything.

[subtle cape]

We can join VC, but keep in mind I am a moderator not an admin

join Waiting for support and I'll drag you in. 🙂

#368790610783764480

[neat swift]

Yo I was banned 3 years ago and I wanted to see if I could get a final re appeal lol

[grave minnow]

Seems to be happening to like 40ppl every ime

[wispy loom]

Please create a ticket, will need some additional info to look into this

[marble cloud]

im trying to make my own original base design and was wondering if anyone could help me

[plucky bough]

You would probably have better luck in #general

[near halo]

I bought the pvp+ pack but can't use it in the game

[runic marlin]

Could you make a #payment-support ticket please 🙂

[native briar]

this mans is cheating, headshots me dead center in pitch black in the middle of the night

no torch out or nothing

[plucky bough]

!ticket please make a ticket

[marble mantle]

Hey, @native briar

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[native briar]

thats too much effort

[runic marlin]

It would actually require less of you than posting what you just did 🙂

/ticket add "name" is cheating <--- In-game

is enough 😛

[native briar]

how would i look through the names in the server

i remember it but not exact spelling

[unique dew]

you can press f7 and report a player

first one on the left

shows the last one that killed you

[runic marlin]

Please refrain from calling him out in chat as this makes our investigation much harder. I did find the name if you still need it in order to create a ticket

Doesn't need to be exact letter for letter but if you remember the spelling somewhat 😄

[native briar]

i didnt say his name

[ember latch]

how do i appeal for an unban?

[runic marlin]

!appeal

[marble mantle]

Hey, @ember latch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ember latch]

thanks

[lofty snow]

!ticket

[marble mantle]

Hey, @lofty snow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[thorny heron]

Hello, I was banned again because of the game though the cloud service, is it possible to solve this problem?

[weak relic]

@drowsy maple

[plucky bough]

!appeal

[marble mantle]

Hey, @thorny heron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wispy loom]

Should be better now @grave minnow
Thanks for reaching out

[still mica]

need support

[plucky bough]

Hoe can I help?

[still mica]

could u drag me im in call

[plucky bough]

!appeal

[marble mantle]

Hey, @still mica

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thorny heron]

I'm talking about a problem that constantly haunts me, this is already 2 times per wipe, for all my time playing on the server I have about 10-11 bans, I play on one account, an appeal will not help solve such a problem, since the ban will disappear itself. As it happened in most cases.

I need an admin, not a bot

[wispy loom]

Should be able to connect again

Hard to prevent this from happening

[near halo]

Idk if u aadmins can do anything

but we just bought a scrappy and it despawned as soon as we took off, no explosion or anything

just poof, gone

[plucky bough]

Unfortunately admins do not interfere with gameplay, or refund items/scrappies. Sorry, I hope your able to enjoy the rest of your wipe tho 🙂

[near halo]

wack asf, kids griefing outpost

[plucky bough]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

is mini bombing allowed at outpost

[ancient dune]

yes

[near halo]

FUCK

[teal moss]

hey admins what am i banned for?

[tough bane]

Got a steamid for me?

[teal moss]

its linked

[median plover]

hi wher i can make ticket and try to get unban?

[teal moss]

https://steamcommunity.com/profiles/76561199151219229/

[plucky bough]

!appeal

[marble mantle]

Hey, @median plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tough bane]

You can create an appeal as Me_ said above.

Thank you.

[teal moss]

i legit did and got denied but idek what for

idk what the ban was for

[tough bane]

Can you provide me your steamid and I will already have a look. Furthermore you can appeal at https://bans.rustoria.co/

[teal moss]

whar was i banned for?

[tough bane]

You will see that once you try to connect to the server.

[teal moss]

it just disconnects me with just disconnect nothing else

[tough bane]

What does the F1 console say?

[teal moss]

disconneted

but i asked earlier and i was banned

but idek what for

[median plover]

@tough bane wait pls

76561199171368379

[tough bane]

Your appeal was accepted a few minutes ago. You can connect again.

[craggy narwhal]

https://tenor.com/view/no-gif-26123517

[median plover]

@tough bane thank you very much for another chance and great communication

[teal moss]

@tough bane pls check dms

[lime wyvern]

10x USA we aware of BIG lag spikes that are happening every so often?

Server side

[wispy loom]

Hey thanks for reaching out

When was the last time you noticed a spike?

[lime wyvern]

All day today and some yesterday

I literally just got off because of it. Happens every 30 min or so

@wispy loom

[vapid zephyr]

I personally witnessed at least 2 while i was on today ^^

[lofty snow]

so i've been subscribed to the youtube and following on twitter but today I got deauth and when I unsubbed and resubbed to see if that fixed it I still and unable to receive my auth points on the modded servers

[vapid zephyr]

youtube is not working atm

problems with the api

[wispy loom]

Looks like the host is having network issues

Thanks for your message- I reached out to them about it so they can investigate it further and resolve the issue

[plucky bough]

What?

Who is slandering you, and what are they saying?

I can't help you if you don't tell me

[raw saffron]

wrong channel my b lmao

[dry mist]

hey, me and my friend just donated for the wrong servers on accident could i get the stuff transferred?

i also created a ticket

[vapid zephyr]

#payment-support

[wispy loom]

Not able to help with this unfortunately, you’ll have to use payment support that Hokae linked you to reach the people who can help you with this

[dry mist]

got it, just made a ticket ty

[zenith tide]

Our scrappy got clipped inside smoil, is there anything you guys can do about it?

[spare widget]

We can't interfere :/

Fair enough to ask though but yeah, would have to figure out some in-game way to get around it

[dry mist]

any idea on how fast payment support responds to tickets? hoping to get my stuff while the wipe is hot haha

[spare widget]

Always just as soon as possible. There's a select few individuals who handle those specific tickets. Sorry that's it's not always immediate and thank you for your patience until then

I know at least for myself I've found it helpful doublechecking everything before purchase but it happens

[zenith tide]

could you guys despawn it so smoil will respawn or does having an entity not affect spawn times?

[spare widget]

I would think it's more a player's presence that can affect monument respawn times but I'm not 100% sure with smoil, just know for others it does I believe

and then just overall pop as well for some of them

[vapid zephyr]

surely it cant be entities, ive been to oil before fresh off respawn with minis and stuff on it already

[molten flicker]

good morning sir，i cant join server，my Steam ID is 76561198931147509，pls help me，thank you! #support

[fierce sorrel]

Please log a network ticket in #network-support-old

What is the error that pops up when you try join @molten flicker

[molten flicker]

i can join rn， it is fixed. i think is VPN ban, thank you sir!

[fierce sorrel]

Okay great to hear it’s fixed!

[dry mist]

since the payment support isnt replying, is it ok if i buy the rank on the right server and then charge back on the initial (wrong) purchase? its getting late and ive been waiting for more than an hour at this point, not that theyre doing a bad job at responding or anything i understand that part but its getting later and later into the wipe

[noble terrace]

A charge back can lead to a ban, so I would advise against doing that

[remote saddle]

hi i was wondering do admins ban on UKN main because there is some dude with 12 hrs full cheating lmao

[lone vine]

vpn ban

https://steamcommunity.com/profiles/76561199030076910/

[austere escarp]

<@&274971100184576010>

can i get assisiants in call

[plucky bough]

I can't join a call at the moment, but I might still be able to help. What's the problem?

[lone vine]

vpn ban

[spiral plaza]

Can you get banned for glitching through cargo just got killed to it

[plucky bough]

!appeal make an appeal

[marble mantle]

Hey, @lone vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[karmic sparrow]

Yo can I get a admin to check this guy out?

I think theres a guy on my base that might be hacking

[plucky bough]

!ticket make a ticket please, if you suspect someone of cheating

[marble mantle]

Hey, @karmic sparrow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wide kite]

What do I do about a really racist sign

[ocean thistle]

https://rustoria.co/tickets/report report it and make sure to include the coordinates

[strong needle]

<@&274971100184576010> Me and a buddy were recently banned. We were battling another clan and after a while they said they were getting off for wipe. They gave their codes to their base in chat and we went in kept killing them and started to take their loot and then got banned.

I see in the server rules it says not to give your base away which we didnt plan on taking their 1x2... Just their loot.

Kinda confused on why we got banned when he made his codes public in chat to take his loot.

[plucky bough]

Can you send your steam id in this channel, https://rustoria.co/getmyid

[karmic sparrow]

YO my friend cosmic submitted a report against the player if you guys can see that

I cant copy his name, its in chinese lettering

[strong needle]

Steam ID: 76561199014626427

[karmic sparrow]

So I cant submit a ticket

[plucky bough]

All tickets go straight to the admins, it will be reviewed as soon as possible

[karmic sparrow]

Ok. Its a report though, not a ticket is that the same thing?

[plucky bough]

yes

[karmic sparrow]

Ok, they mentioned in the report that he is like teleporting here and there. Dont know if thats due to his ping but hes not lagging consistently, hes just teleporting here and there.

So that leads me to think this guy is using a hack of some sort.

[fierce sorrel]

Lagswitching most likely.

[honest wave]

how long does it take to get a response on a staff app

[cedar talon]

<@&371386520285872128> <@&393554009799000064> <@&692817764573773856> <@&274980199668645888> <@&418055027639189504>

please help

[sacred nimbus]

whats the issue?

[fierce sorrel]

What's up?

[ancient dune]

please dont ping over 100 staff like that haha

[cedar talon]

mb

[fierce sorrel]

Couple of days, maybe a week if unlucky

[cedar talon]

i dont have perms to send the ss

[sacred nimbus]

is there something we can help you with?

[cedar talon]

i dmed u the ss

i just want to make sure they get banned

where

[ancient dune]

!ticket

[marble mantle]

Hey, @ancient dune

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

[cedar talon]

so i need to go to a different link to make a ticket when u can just have a bot for that shit?

[noble terrace]

Or you can do /ticket in game

[sacred nimbus]

@cedar talon whats the issue? is he threatening to ban u from this disc?

[noble terrace]

We don’t have a reporting system in Discord

[cedar talon]

yes

[sacred nimbus]

well ill check but im pretty sure he aint a part of our staff team

yeh that person u mentioned isnt part of our staff

[cedar talon]

alr

can u ban them from this discord for staff impersonation i also didnt send that link

[near halo]

@noble terrace can i dm?

[cedar talon]

u could i can source u to the bot

[cedar talon]

bros listing to suicide boys 💀

[near halo]

https://open.spotify.com/track/2kH0emzbNE41iYUqNznJhz?si=e7652c51fa734c9b

[cedar talon]

i know

[near halo]

thought u wanted to listen along homie

[cedar talon]

na its shit

[near halo]

ikr its the shit

[cedar talon]

no not the shit is shit

[near halo]

Ramirez go crazy ❤️

[sacred nimbus]

please use #general

[near halo]

@sacred nimbus waiting for a admin/staff that can do shit

[sacred nimbus]

why whats ur issue?

[near halo]

cant say its too big

[cedar talon]

if u told them the problem they could prob help

[sacred nimbus]

?

[near halo]

ur just a chat mod back off lil bro

[near halo]

💀 its gamebreaking. so admin+ 😄

[sacred nimbus]

alright man

i can still help

[noble terrace]

We know we could, we just choose not to. 🙂

[near halo]

i mean if u could get a staff that can help then sure

[sacred nimbus]

but if you dont want any support please stay to #general

[noble terrace]

sure

[near halo]

ty

[lone vine]

vpn ban

[noble terrace]

!appeal

[marble mantle]

Hey, @lone vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

Also feel free to put your Steam ID here

[lone vine]

https://steamcommunity.com/profiles/76561199030076910/

[noble terrace]

Still make sure you also appeal though

[lone vine]

yer

[ivory lintel]

us medium 2 is down

[noble terrace]

We only have 1 medium server. Are you sure you're on Rustoria?

[ivory lintel]

oh no im stupid sorry

[noble terrace]

Haha, it happens. Good luck!

[ivory lintel]

thanks!

[lone vine]

@noble terrace hi bro idk how to i just vpn ban co eu main someone offline raid me i cant get in to

[reef temple]

https://youtu.be/kqiu4uFQ0VQ

[lyric terrace]

that guy killed me also how is he not banned yet

hes been playing for the past 2 days full cheating x_x and free pickins on na medium

[noble terrace]

!ticket

[marble mantle]

Hey, @reef temple

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

!ticket

[marble mantle]

Hey, @lyric terrace

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

!appeal

[marble mantle]

Hey, @lone vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

You should be able to connect again in 5-10 minutes

[lone vine]

ok

[fleet rune]

!appeal

[marble mantle]

Hey, @fleet rune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drifting edge]

@white crystal rest in piss

[white crystal]

🥹

[analog jetty]

!appeal

[marble mantle]

Hey, @analog jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hollow nimbus]

when i get kicked and it says in chat ban for 10m is it 10 mins or 10 months

[cobalt valley]

Minutes

[hollow nimbus]

thank u im finna bust im so happy

im ong cunna fucking bust

[topaz burrow]

plz help

[plucky bough]

How can I help?

[topaz burrow]

I threw the problem in a private message, please look

[plucky bough]

!mapfiles try following these steps

[marble mantle]

Hey, @topaz burrow

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[topaz burrow]

Okay I'll try it now

[topaz burrow]

it didn't help

[near halo]

where to submit ticket?

[orchid anchor]

!ticket

[plucky bough]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[plucky bough]

Okay, looking into it

[plucky bough]

Which server are you trying to join

[topaz burrow]

RUSTORIA.CO - EU MEDIUM

[fierce sorrel]

Did u get this fixed honor?

[languid pond]

@toxic shard

[iron scroll]

@toxic shard helo

why ban us ,what happenned?

@plucky bough helo

[raven sable]

@solid ruin？？？？

hello

[iron scroll]

best admin,help

[thorny dune]

You should see a ban reason when you try to connect, if you believe it's a mistake you can submit an appeal at https://bans.rustoria.co/ and we will review it as soon as possible.

[frail cedar]

<@&874995535881326632>

[subtle cape]

how can we help?

[frail cedar]

get vpn baned

[subtle cape]

Please post your steamid here

[frail cedar]

76561198422233662

[subtle cape]

okay our admins will look at it asap. 🙂

[frail cedar]

ty

[iron scroll]

<@&874995535881326632>

[versed sedge]

how do i report a player with a 50 day old vac ban

[iron scroll]

im banned play with hacker,help

Hi, administrator, please allow me to use the mechanical translation.
I was banned from the server because there was someone cheating in my team, but it was one solo guy,We lived very close, so he flattered us to invite him to the team and not to kill him.We are friendly team so we did it, you can check our stock and we all have a lot of skin so we can't cheat and never cheat.trust us plz
76561199213931326 is my steamid,help me plz,we are really green player.just check

[ocean thistle]

!ticket however, only EAC/Game Bans matters to Rustoria.

[marble mantle]

Hey, @versed sedge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ocean thistle]

Great message. Did you include this in your appeal?

[versed sedge]

bruh

[ocean thistle]

Yes?

[iron scroll]

yes,help me

[ocean thistle]

!appeal you’ve appealed?

[marble mantle]

Hey, @iron scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[iron scroll]

yes i have made a appeal

[versed sedge]

so youre telling me someone with a 50 day old vac ban is allowed to play the servers like any other player

[ocean thistle]

Thank you for your report. It will take 1-3 business days for a response from our admins

[iron scroll]

thx,really

[ocean thistle]

Yes because only Rust game bans matter. VAC is for other games like CSGO. Please refer to our rules https://rustoria.co/rules

[ocean thistle]

Today is Sunday earliest response is Monday. Thank you for your patience

[versed sedge]

are you kidding me? this guy cheated less than 50 days ago on another game on this account and hes still allowed to play? its time for a major policy revision

[ocean thistle]

That’s fair. You can always report them if you feel they are cheating. If feel strongly about a policy revision please put it in #feedback-suggestions

[iron scroll]

k0d1 is that hacker ,you can check him first,my friends are all play with hacker ban,and we all didnt know k0d1,he is a solo
this what i can provide for you

@ocean thistle

[ocean thistle]

Thank you for providing additional information. However, admins are the ones that will investigate your appeal. I am a chat moderator. You have to wait until an admin reviews your case

[iron scroll]

ok,thx

[tropic estuary]

hello

I need help fr

[orchid anchor]

what's up

[tropic estuary]

are u an admin

can u help me in game

[orchid anchor]

No, but please state your problem. Maybe i can direct you

[tropic estuary]

Ok I was banned for hacking and I dont know why I necer cheated can u give me the info when I cheated and the clip if u have my steam is Cookie Monster

I rly dont know why I got banned

I can play on any other servers

[orchid anchor]

!appeal if you feel like it's not justified fill in an appeal. False bans almost never happen so there must be a good reason. Wether it's a vpn ban or something else. Doesn't matter.

[marble mantle]

Hey, @tropic estuary

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tropic estuary]

Its probably false ban because I didnt play rust for like straight 2 weeks I just got in for fun 2 or 3 times I decided to play offical and when I got into rustoria I'm banned but not on any other offical servers

[orchid anchor]

Fill in the appeal. No need to explain here, nothing we can do with it here.

[tropic estuary]

wait actually lemme check

ok thank u

steam ID if u need to 76561198283644931

[thorny dune]

Hello there @tropic estuary, you should be fine to reconnect now.

[tropic estuary]

ok I'll try

can u say why I was banned

[thorny dune]

This was just a case of an incorrect ban due to the nature of how ISPs and recycling works. It happens from time to time but we always try to get these cases resolved as soon as possible.

[tropic estuary]

what's Iss again ?

I got in thank u guys

[subtle widget]

When i start my game it gets stuck on Waiting for background video and doesnt go forward can anyone tell me whats up with this i have reinstalled the game 5 times and still the issue occurs

[ocean thistle]

Are you able to connect to other servers?

[subtle widget]

its not even opening im at the 1st loading screen when u open the game

[ocean thistle]

That’s strange… have you tried the troubleshooting options on google/YouTube?

[subtle widget]

nop

[naive pike]

@thorny dunehi
I need help
I was crafting exp 300, 2 kalash and mvk sets
After a restart everything is gone
I play Rustoria EU Main

[thorny dune]

Hello there, I'm very sorry to hear that, unfortunately the server crashed and this done sometimes happen with crafting queue's and rollbacks. I am sorry to say this is an official server and we are not able to interfere with gameplay in any kind of way to help retrieve any lost loot. I know this can be frustrating and not what you want to hear, but I hope you can understand that there isn't anything we are able to do. Thank you.

[naive pike]

@thorny duneI farmed this gray all day to raid the offenders and as soon as I get up to craft, the server crashes

@thorny dune
roll back

last wipe your server crashed every 30 minutes

[thorny dune]

I understand your frustration honestly, the last thing we want for the players that choose to play on Rustoria is to have their progress and time investment lost due to a server crash. We've been working extremely hard to get to the bottom of the crashes last wipe and hopefully these have been smoothed out now. With that being said, there is still problems out of our control that even Facepunch have been working on for years to get fixed so they still happen from time to time and there isn't much we can do to prevent it. I know it sucks and if there was a way to prevent them, I can assure you our development team would be onto it, but at the moment there isn't. I appreciate you expressing your concerns however and I really hope the rest of your day goes well! 🙂

[near halo]

what means +1 Additional Home

[toxic shard]

one more than what you would get without it

[dense glen]

@thorny dune Hello, I was banned for hacking but I have never had cheats on my computer. What should I do to unban?

[orchid anchor]

Please refrain from pinging admins.

!appeal @dense glen

[marble mantle]

Hey, @dense glen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dense glen]

okay, thank you

[grave minnow]

Issue still happens.

[dense glen]

Hello, I opened appeal, where I should to wait for the answer?

[toxic shard]

as you are verified the bot will contact you

[static cape]

Jo i need me some support about an user but this kinda not the place to post this so can an admin dm me?

[orchid anchor]

Feel free to dm me so we can see what we can do.

[blissful herald]

151 day(s) since last ban because its 151 most likly and not 180

[blissful herald]

I think you my friend, have more than that account Rust game banned, but well, if you appealed and it got denied, then that is final decision

[wary agate]

Help me Rustoria EU Medium Name: Drimaul i am stuck help plz

[lone hinge]

F1 + kill. Admins don't interfere with gameplay. If you are under a map report it as a bug so it can be patched 🙂

[wary agate]

It is don't help

[lone hinge]

If you're stuck - they won't un-stuck you

[wary agate]

I can't move, it's like I'm frozen

[toxic shard]

Usualy the only way to fix that is by reconnecting

[timber bridge]

@wraith swan, what did it say at the end?

[wraith swan]

come to discord.gg rustoria

[timber bridge]

There should be a name at the end like come to discord - name

[wraith swan]

my name on steam is kyle

yes there was rustoria

[wary agate]

Re-enter and wait in line for 100 people. Thanks

[timber bridge]

!steamid

[marble mantle]

Hey, @wraith swan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wraith swan]

76561199136795702

[rich olive]

f180bc on us main could you check it out please, spider crawled on top of our base etc

[lone hinge]

!ticket

[marble mantle]

Hey, @rich olive

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rich olive]

f180bc is a ticket number einstein

[chilly dawn]

Is there an admin I could talk to about my ban? I got banned over a year ago for evasion, and my appeal got denied on the same day. Is there any chance for a re-review? I haven't ever had a ban on rust or rustoria.

[orchid anchor]

Once you appealed and it got denied. That decision is final

[chilly dawn]

No chance to re appeal even after a year?

[orchid anchor]

I'm afraid not.

[timber bridge]

@misty scroll Will be able to assist you further.

[glacial talon]

Can we get a eta on when rustoria eu medium lag is fixed? its been lagging non stop this wipe, i honestly think u should give people another weeks vip

[stark terrace]

no

[open whale]

^

[raven mist]

Dont think an ETA is possible atm , but make sure to make a network ticket so we can make some adjustments asap

[toxic shard]

!ticket

[marble mantle]

Hey, @stark terrace

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

We don't look at f7 because people just spam report

[open whale]

what name do you put for someone who is name spoofing

[somber robin]

yeah hella rustoria servers lagging

[toxic shard]

steamid, or combatlog id works

you can't spoof a combatlogid

also we do have access to all names, meaning any names you saw we would get it

[open whale]

ight

[stark terrace]

so like 10 people have reported this guy and no ban nice

[toxic shard]

Report quantity don't matter much

[marble mantle]

Hey, @stark terrace

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

Sometimes we have rage hackers with 0 report or legit players with 20

[near halo]

How much team limit on EUsmall

[spare widget]

#oldserverinfo

[frail cargo]

where can i get admin support

[plucky bough]

Not an admin, but I still might be able to help

[frail cargo]

can you ban a cheater we got obvious combatlog and video from?

[plucky bough]

!ticket please put all information you have about the player in a ticket

[marble mantle]

Hey, @frail cargo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[soft dome]

!appeal

[marble mantle]

Hey, @soft dome

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[cinder ferry]

BRO

i got banned for 10 min off server for chat bad word cause i typed my league name p word

[plucky bough]

!appeal you can appeal your mute here

[marble mantle]

Hey, @cinder ferry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[iron scroll]

My friend has more than 10,000 hours, why his appeal was rejected and not told how long it was unsealed

[toxic shard]

You sure they are real hours ?

[iron scroll]

yes!he play this game many years

[toxic shard]

what his steamid ?

[iron scroll]

let me check

[smoky radish]

hey uhh there's a scam bot that dm'd me

its Travis Scott (It's Lit)#8894

[iron scroll]

really,he has many skins.These skins are worth enough for me for a while

[toxic shard]

that doesn't mean much

[iron scroll]

wait for me plz,i let him check his steamid

76561199055121149

[shell pawn]

Hey! Can you DM me 🙂

[toxic shard]

it's his 4th ban for playing with a cheater in a year

he is lucky it's only a week ban

[iron scroll]

But he is really innocent, he is a Buddhist person, so he always do not guard against those weak people, pull into the team

[iron scroll]

really？

thx,bro,really,thx

[toxic shard]

but he is responsible of his choices, he need to be more carefull in peaking his teamates

[iron scroll]

yes,and thx again, i will tell him.beside,hacker in our team named k0d1,banned him plz

[toxic shard]

He got gamebanned

[iron scroll]

thx best admin

[broken crypt]

Hello administrator, I don’t know why I have been prompted to evade the ban. I don’t use any auxiliary or any plug-ins. I hope the administrator can review it for me. I love this game very much, my steamid is 76561199253024432

[toxic shard]

!appeal

[marble mantle]

Hey, @broken crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

What to do if you are blocked from using a VPN

[toxic shard]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic shard]

we do not block vpn to block vpn

[urban pagoda]

please help me
Why I was banned with the reason Banned: hacking . I play without cheats and scripts ready to pass any checks .
steam id 76561199150020782

[pure vector]

!appeal

[marble mantle]

Hey, @urban pagoda

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[young vine]

my steam link isnt working on your guys sight

[plucky bough]

!steamid

[marble mantle]

Hey, @young vine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[young vine]

76561198865061414

[noble terrace]

Try doing /auth in game one more time if you haven't already

[young vine]

ok

i just have discord and twitter

i did all the links lol

[noble terrace]

Leave the steam group, do /auth, wait 5-10 minutes, rejoin steam group and do /auth again. If that still doesn't work let me know

Sometimes Twitch can take a little bit

[young vine]

ok

[young vine]

nope still didnt work

[noble terrace]

hm alright let me try something on my end

[young vine]

sorry for the trouble but thanks for the support

[noble terrace]

No trouble! It does look like you are linked to Steam now though whereas you weren't before from what I could tell

Twitch still says no, but again, that can take a little bit longer

[young vine]

yea it just started working

[noble terrace]

Oh perfect!!

[young vine]

once again i apricate the support id the others dont work im not that stressed

[noble terrace]

Of course! I'm glad it's pretty much set now 🙂

[severe hare]

I just received this DM, which is obviously fake. I've never posted a link.
But others might get the same DM, so you might want to know.

[noble terrace]

can you copy and paste the user's discord id for me please?

@severe hare

[severe hare]

André_Sousa#0894

[noble terrace]

will take care of it thank you!

[severe hare]

no problem

[timber raft]

my game has just crashed and I was not given a grace period so im in a 50 player queue 😦

[ocean thistle]

Sadly, there is no grace period. You have to wait in queue. So sorry

[timber raft]

nice one bud

have to wait in a 50 player queue to get roof camped by russian freaks

because youre a bunch of money grabbing cunts

[plucky bough]

Sorry you feel this way, but if you no longer need support please head over to #general

[still gate]

Bro went on a rollercoaster of emotions

[ocean thistle]

@sick compass Do you need help with anything?

[sick compass]

yes i need. i can enter rustoria.co - 10x No BPs server. it was saying ' hacking ' when i enter server. my friends playing but i cant enter.

i have 2k hour and i was streaming my last play on my twitch channel

[ocean thistle]

Do you use a VPN?

[sick compass]

no

i close msi afterburner

maybe can have problem but not worked

[ocean thistle]

!appeal try here so an admin can investigate further. Explain what you explained to me

[marble mantle]

Hey, @sick compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sick compass]

i tried open ticket on bans.rustoria.co/user/appeal but it said ' YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN. '

[ocean thistle]

Select server mute

[sick compass]

i selected and writed.

[ocean thistle]

Awesome! An admin will look into it as soon as they can. 🙏 I would link your account with discord so you'd be updated right away.

[sick compass]

okay ty ❤️

[ocean thistle]

https://rustoria.co/link

[near halo]

I received a similar message from BoredZoro#0936

[ocean thistle]

Thank you

[runic marlin]

I've gone ahead and fixed this for you @sick compass, you should be good to connect again in around 5-10 minutes. Sorry for the inconvenience 🙂

[sick compass]

Np. TY for support. Im loving rustoria servers ❤️

[runic marlin]

Glad to hear, have a good day/night!

[drowsy grail]

still waiting for support on my ban evasion ban. once again ive only played this game for a few months have 200 hours buy vip every week and got banned after changing my name it makes no sense that im banned for a name

[hollow current]

¨Did u try appealing the ban?

!appeal

[marble mantle]

Hey, @hollow current

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hollow current]

@drowsy grail

[drowsy grail]

yeah ive appealed it all i said was the same thing i did in the cord

[hollow current]

Okay. An admin will look into it the moment they get the chance

[tribal veldt]

Are auto clickers bannable?

[toxic shard]

If you mean the shops ones, not as for now

[tribal veldt]

Oh kk

[nova chasm]

can i make a ticket??]

nvm

[still turret]

I have joined the steam group and linked my acc, still says i havn't tho, how come?

Have tried to restart and have typed /auth

[hexed nimbus]

Leave the steam group and join again. Wait 5 min and /auth again

[still turret]

I have tried already

:/

[tired basalt]

I was banned for a multi account, already like a year ago, although I do not have any other accounts, except for one linked to my discord

[noble terrace]

leave steam group, do /auth, wait 5-10 mins, join steam group again, do /auth again

[noble terrace]

!appeal

[marble mantle]

Hey, @tired basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tired basalt]

My appeal is rejected, I would like to get an unban, how can I do it

[subtle cape]

How long ago was this?

[tired basalt]

+-1 year

I have been banned for 1 year

[subtle cape]

Could you post your steamid here please?

[tired basalt]

76561199045143972

[subtle cape]

<@&274971100184576010> will look into this asap. 🙂

[tired basalt]

How long is it approximately to wait for an answer?

[subtle cape]

Idk honestly. It has many factors so hard to estimate.

[tired basalt]

I just want to sleep, that's why I'm asking

[vernal vigil]

how can i report a racist? someone just called us the N word the hole time

i even have it on clip

[plucky bough]

!ticket

[marble mantle]

Hey, @vernal vigil

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

If it's vocal we do not monitor it

[plucky bough]

^

[vernal vigil]

but if i have a clip?

[fiery mica]

Can i have some help i think i live next to a cheater

[toxic shard]

Still, if it become an issue just disable voice chat temporarely in your game settings

[toxic shard]

!ticket

[marble mantle]

Hey, @fiery mica

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fiery mica]

how long does it take for the ticket because these guyts have stole so much off of me

[plucky bough]

An admin will review it as soon as they can

[fiery mica]

ok

[fair lark]

connect main.rustoria.uk не заходит, поправьте мой коннект плз, взял его из списка серверов у бота справа

[hollow current]

Это только на main.rustoria.uk или на всех серверах? Если только на main.rustoria.uk, то напишите в #network-support-old

[clever moat]

how do i appeal my ban

[plucky bough]

!appeal

[marble mantle]

Hey, @clever moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

admin please help me im being raided by a cheater on sea main

[vapid zephyr]

!ticket

[marble mantle]

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

Ticket #08ce96

[plucky bough]

Please use the link above to fill out a report. Include as much information as you can, name, steam id, clips etc.

[near halo]

done now.

im so desperate. please get to the ticket asap

[plucky bough]

Thank you, an admin will look at it as soon as they can.

[near halo]

thank you. theyre moving all my loot right now

i cant do anything because hes just aimbotting me

[vapid zephyr]

unfortunately even if they do get banned admins arent allowed to interfere

[near halo]

thats fine

[clever moat]

yo @plucky bough

[near halo]

atleast i can get back as much as i can

[clever moat]

i got gamebanned 50 days ago, how many days do i got to wait to get whitelisted

it doesnt let me make a ticket on the website because it says im not banned

[vapid zephyr]

would be up to an admin

[clever moat]

do i dm an admin ?

[plucky bough]

You can play on an alt account as long as the game ban is >180 days old

[vapid zephyr]

they just said 50 days ago :/

[vapid zephyr]

i wouldnt

[plucky bough]

sooner than that and you can get banned again for ban evading.

[clever moat]

Im not evading

[vapid zephyr]

you would be if you went on an alt account like suggested

since your ban is under 180 days old

[clever moat]

yeah im not

[plucky bough]

I'm not saying you are, just saying that if you do play on an alt account sooner than 180 days after your game ban, you could get banned again for ban evading

[clever moat]

ok

[vapid zephyr]

alright nice! if you are not banned and are not allowed to make a ticket id just keep poping in here until an admin is available to assist

[clever moat]

okay

my main account is gamebanned though but it says on the website that im not banned and i was just trying to ask how long i gotta wait because some servers are 90 days and some are 180

[vapid zephyr]

yeah, ur good dont worry

[near halo]

please admin Ticket #08ce96.

theyre raiding my base. hard cheating

[vapid zephyr]

please just be patient, asking admins wont make it go any faster :/

[near halo]

i fucking beg. this is the 5th time this wipe

[near halo]

BRO CAN SOMEONE FUCKING BAN HIM

hes sitting in fob with loot. i got boom to raid it

[spare marsh]

any admins around?

[plucky bough]

How can I help?

[spare marsh]

I messed up real bad.... I was farming up some wood outside my base, got killed and in the process of trying to quickly spawn back i deleted the bag in my bunker.... Is there any chance you can help me put it back down?

for the love of god, why would they not put a confirmation window there

but anyways hoping you can help me out, pretty devastated

[plucky bough]

Sorry to hear that, unfortunately admins do not interfere with gameplay, sorry. Hope your still able to enjoy the rest of your wipe.

[vapid zephyr]

https://tenor.com/view/carson-wcth-happens-to-the-best-of-us-hearties-gif-11543686

[spare marsh]

yeah im heartbroken.... Been slaving away for what i had going there...

but thank you all anyway.

[vapid zephyr]

ive been there man... im sorry. hope you find a way back in, or at the very least to enjoy your wipe :D

[spare marsh]

thanks, for the support. Yeah im cooked that just crushed me. Yall take care.

[royal siren]

/ticket

[marble mantle]

Hey, @royal siren

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[marble mantle]

Hey, @drifting marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fierce folio]

!appeal

[marble mantle]

Hey, @fierce folio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[plucky bough]

!steamid

[marble mantle]

Hey, @drifting marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[small flicker]

How long was the mute

And what server

Well if it’s a 6 hour mute it’s for being racist and if it’s 12 hours longer than you said something really bad

[junior wing]

Not true

As far as i know

[small flicker]

Nobody mutes for spam unless your bored let’s be honest

[junior wing]

https://tenor.com/view/hihi-giddy-excited-toddlers-and-tiaras-gif-14650401

[fierce sorrel]

Depends on what is being spammed

[plucky bough]

you were muted for 1 day, pedo joke

[ripe summit]

what rule did he break

[plucky bough]

who

[ripe summit]

.

[plucky bough]

one sec

[ripe summit]

Rustoria protecting pedophiles ❓

[fast juniper]

?????

[plucky bough]

Definitely not

[ripe summit]

we have to know the rules so we don’t break them!

[slow perch]

bro

why the hell was i muted, i literally didnt say anything wrong or bad

[plucky bough]

!steamid

[marble mantle]

Hey, @slow perch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[slow perch]

do i paste it here?

[plucky bough]

or you can dm me it, if you want

[tired basalt]

Well what

[plucky bough]

?

[tired basalt]

.

[plucky bough]

If you haven't heard back yet, that means either an admin is currently looking into it or will look into to it as soon as they can.

[tired basalt]

Ok, thx

[languid pond]

!appeal

[marble mantle]

Hey, @languid pond

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[languid pond]

Admins i got a VPN banned

[fading flare]

!appeal

[marble mantle]

Hey, @fading flare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[atomic grail]

Why do I show hacking

76561198803453890

Before the server restarts, I am a normal player. After the server restarts, I display hacking

admin

[subtle cape]

!appeal

[marble mantle]

Hey, @atomic grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pure wind]

Is there any administrator online rn?

[versed pawn]

/shop not working

[tight quest]

!report

[marble mantle]

Hey, @tight quest

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[thorny dune]

Hello there, are you still experiencing issues with this?

[versed pawn]

Yes

[steel mist]

after i load in im getting dc immediately

[granite kindle]

Did EU long rustoria crash?

[fierce sorrel]

Yes it did

It is booting now

[granite kindle]

Back online. Thx

[raven bison]

#network-support-old

[quaint ginkgo]

i cant redeem my kits

3 of them

[spare widget]

Usually the best place to resolve an issue with kits is #payment-support - I'd recommend making sure on the website that you purchased them for the correct server, since sometimes people can get mixed up. Otherwise, if you're still having a problem, open up one of those payment support tickets and provide details, someone will help you as soon as they can

[elfin cipher]

idk if this is the place to say but I got a new type of scam message thing sent to me from this server?

[shell pawn]

Hey Deltaa, can you please DM me 😄

[near halo]

question when does rustoria 2x main wipe?

nvm i got it mb

[neat pivot]

!ticket

[marble mantle]

Hey, @neat pivot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

?Steamid

[marble mantle]

Hey, @idle oriole

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

Wait ~10 minutes and please don't spam the connect button

[oak ridge]

Mate i keep getting disconnected when i join

[noble terrace]

What does the disconnect message say?

[oak ridge]

"Disconnected"

[noble terrace]

?steamid

[marble mantle]

Hey, @oak ridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[oak ridge]

76561198190711377

[spark steppe]

/ticket

[marble mantle]

Hey, @spark steppe

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

Looks like you were banned for saying bad words. It's only a 10 minute ban though, so you should be able to reconnect in ~5 minutes. Just don't spam the connect button.

[spark steppe]

jyrcella can i dm u smth

[oak ridge]

Sure

[noble terrace]

yes

[oak ridge]

I only called him one bad word cause he was spawn camping me when im a naked

[spark steppe]

your dms are locked

u prob need to dm me first

[noble terrace]

It's actually yours that are locked lol. What do you need help with

[minor temple]

This doesn’t make it okay, suggest you refrain from this in the future to avoid more and longer bans 🫶🏻

[oak ridge]

I cant just stay quiet

[spark steppe]

my dms are completely open

[oak ridge]

He was being a dickto me

[toxic shard]

Well expect other mutes or up to bans in the futures

[spark steppe]

basicallyits just one of those discord scams going around and i got a message from someone in this server and wanted to report it

[drowsy grail]

@noble terrace can I dm you steam id

[noble terrace]

Feel free to post the ss in here

[noble terrace]

Yes but for what reason?

[drowsy grail]

To see why I was banned Friday

[noble terrace]

Unsure if I'll be able to check, but you can post your steam ID here and if an admin is around they may be able to help

[stiff widget]

This ban is correct feel free to appeal on Bans.rustoria.co

[spark steppe]

weird its completely unrestricted

[ocean thistle]

Can confirm I was able to dm you

[noble terrace]

Strange. You can send to Hai if you don't want to post in here @spark steppe

[drowsy grail]

So I'm justtt banned for good ?

[noble terrace]

@idle oriole you should be able to connect now

[fading forge]

i get disconcected for charge back when i never bought anything

[shell pawn]

!appeal