#support

1 messages · Page 165 of 1

warm delta
#

can you unban me as soon as possible please 76561198355201535

inner panther
#

is it possible to enable rust+?

warm delta
#

in the same place the ban is not fair just look at my profile

noble terrace
marble mantleBOT
#

Hey, @warm delta

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

junior wing
swift linden
#

I have applied to become chatmod...there is no option to be admin'

noble terrace
swift linden
#

How will I be notified?

noble terrace
#

Make sure to link Steam to Discord to make it easier

#

!link

marble mantleBOT
#

Hey, @noble terrace

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

lilac arch
#

!appeal

marble mantleBOT
#

Hey, @lilac arch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slender grove
#

rustoria 3x dedos ?

orchid anchor
slender grove
#

EU

orchid anchor
#

and why do you think that?

fathom notch
#

its down

slender grove
#

server got timeoutet and nobody can join

fathom notch
#

that why

ocean thistle
#

We are aware and are looking into it

slender grove
#

how long it need ?

#

@ocean thistle

ocean thistle
slender grove
#

ok

wispy loom
slender grove
#

why stand there time out ?

wispy loom
#

Restarting now

#

Because you lost connection

slender grove
#

ok thx

#

no everybody lost connection

wispy loom
#

Yeah everyone did

proven iris
#

how far back will rollback be you think?

slender grove
#

finally

orchid anchor
#

!ticket @idle rampart

marble mantleBOT
#

Hey, @idle rampart

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

languid dagger
#

why do i keep getting kicked from the server after 10 min of playing

orchid anchor
vernal saffron
#

yo i need some help

orchid anchor
vernal saffron
#

were getting abused at outpost they are just trapping us with horses and we hcant move

orchid anchor
#

there's nothing we can do about gameplay related issues. Like this.

languid dagger
#

it closes my hole game only on rustoria long no other server

lone hinge
velvet ether
#

!apeal

orchid anchor
noble terrace
marble mantleBOT
#

Hey, @velvet ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

velvet ether
#

can someone help me pls I was banned on trio 5x and it says i wasnt when i make a ticket i was banned about 20 mins ago

orchid anchor
patent epoch
#

why does it keep saying Disconnected: disconnected when trying to join a server?

velvet ether
#

are you sure?

orchid anchor
orchid anchor
inner panther
#

i cannot connect rust+ on EU Main

patent epoch
orchid anchor
marble mantleBOT
#

Hey, @patent epoch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inner panther
#

it says "This server has disabled the companion app feature"

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admins please help

small flicker
inner panther
#

i cannot connect rust+ on EU Main

orchid anchor
#

!ticket @delicate hazel

marble mantleBOT
#

Hey, @delicate hazel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

small flicker
inner panther
#

thanks

velvet ether
#

k I submitted one thanks

orchid anchor
velvet ether
#

I want to play wipe tommorow so im hoping someone gets to it

red minnow
#

Why was i banned from Eu Rustoria Main

junior venture
marble mantleBOT
#

Hey, @red minnow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

red minnow
#

What Take a Break means ?

toxic shard
red minnow
#

well how do i get unbanned

#

some russians were toxic to me and then i flamed them

junior venture
#

Make appeal

red minnow
#

and i got banned also look what does it says ,,YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.``

junior venture
#

Wait 10 minutes and try again

toxic shard
#

you can't really appeal this kind of ban

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well technically you can, but it will go nowhere

red minnow
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this is my first ban since i started playing the game

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how can i find who banned me i wanna make an appeal against him

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thats unacceptable !

toxic shard
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This information is not public

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I would guess what you said/did was unacceptable either

red minnow
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Well the russian kid started screaming bad words about my mother and when i told him to fuck himself i got banned

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only because of 2 words lets see if they got banned why did i got banned and not them

toxic shard
#

but the look of it tha'ts not all what you said

red minnow
#

u can check from how long i am playing on this server and thats the first time im going through smth like that

toxic shard
#

you forgot to mention some homophobic and racist words you used

red minnow
#

like what

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send me video i wanna see what i said 🙂 ? cuz i wasnt racist at all

ancient dune
#

we don't release evidence of any kind

red minnow
#

ok unban me

toxic shard
#

no ?

red minnow
#

Its unproffesional to be banned only because i said 2 bad words to some cunt which started shouting bad words to my mother

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Yall jokers

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0 braincells

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getting banned for nothing lmao\

junior venture
red minnow
#

Banned : Take a break

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YE IT WAS I LITERALLY TRASHTALKED THE GUYS THAT TRASHTALKED ME

red minnow
#

and i said 2/3 fking words dude what dont u understand

toxic shard
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trashtalking is one thing, being homophobic/racist is another

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there are limit's to not reach

red minnow
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do u even know what homophobic is HAHAHAH

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i said that he is ugly russian

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investigate little bit

toxic shard
red minnow
#

they make a video and edit it so yall can say that i started talking first yall such a dumbasses

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amateurs

toxic shard
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based on the speed the ban hitted you, you really think anybody was able to edit a video ?

red minnow
#

ye

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they were threating me that they are gonna offline me and make me get banned and i just said fuck off after they started shouting bad words for my mother

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i wanted to be friendly with them and they kept doorcamping me

toxic shard
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an admin was live around when this happend

red minnow
#

This admin is probably on a medium wage 600$ hating his life

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Imagine how braindead the admin was since he heared only what i said and ignored the fact that they started fking with me first

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ERROR
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ERROR ID: B567009C-32F2-4848-B6F0-7DD9DB756467

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i cannot even make an appeal that i got banned for nothing

small flicker
toxic shard
ancient dune
red minnow
#

no point with talking to yall

#

sheeps check out my photo for more info 😗

royal atlas
#

yo guys.can some one help?

vapid zephyr
#

with?

wary mulch
#

hey guys will eu main enable the rust+ app again soon or no?

royal atlas
#

i cannot join server Banned.But in bans.rustoira i see message
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

vapid zephyr
#

maybe try to make a ticket

royal atlas
#

how i can do it?

ocean thistle
royal atlas
#

i make it already then message YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ocean thistle
royal atlas
#

do it

vapid stag
#

@timber bridge

#

says to go talk to you i cant join a rustoria server

timber bridge
vapid stag
#

yeah

timber bridge
marble mantleBOT
fresh pilot
#

pls guys u ban a naked flyhacker trying to steal loot from my boxes but not a aimbotter shooting through structures?

#

Ticket #2af87c please please look into it and ban him

vapid stag
marble mantleBOT
#

Hey, @junior venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wary mulch
#

hey guys will eu main enable the rust+ app again soon or no?

sick wyvern
#

i dont understand what the issue is i dont remember ever getting banned or making a appeal am i just screwed now?

noble terrace
toxic shard
sick wyvern
wary mulch
sick wyvern
#

i only have 1 rust account i have ever played on

toxic shard
#

Well based on the information we have you have more than 3 gamebans, which makes you unable to play on rustorial

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(this is not the place to appeal, you already did and it was denied)

sick wyvern
#

LMAO yeah thats mad cap

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i have 1 rust account this is the only server im banned on

rain ledge
#

how do i report an hacker?

noble terrace
marble mantleBOT
#

Hey, @rain ledge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fierce mulch
#

if marc right its funny 😄

near halo
noble terrace
#

It's something we do in our free time.

slow whale
#

I would like to make a report on rustoria US main. ever sense the server rollback small oil has been down and wont go up, its been almost 24hrs and I think its glitched and wont spawn locked crate, also I think the chinooks are glitched bc there are 4-5 glitched chinooks on the map flying still. maybe a server restart?

#

I made sure no one was camping small oil also bc I flew there twice to clear it and make sure

noble terrace
marble mantleBOT
#

Hey, @slow whale

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

orchid anchor
#

!appeal @vivid tundra

marble mantleBOT
#

Hey, @vivid tundra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tepid owl
#

broo this hacker literally threatend me to no clip in my base if i didn't give him a bag and i got banned and my ban got declined

orchid anchor
tepid owl
#

i see, ima just get another acc tbh

orchid anchor
#

that would be seen as ban evasion.

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Against the rules.

fierce mulch
#

just wait those 7 days

tepid owl
#

its been 3 months and ive never been unbanned

fierce mulch
#

or play else where this week

tepid owl
#

so idk what to do

fierce mulch
#

3 months??

tepid owl
#

yes bro

orchid anchor
#

3 months for teaming with a cheater

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you've got banned for something else then. not just teaming with a cheater

fierce mulch
#

this is not your first ban right? 🙂

tepid owl
#

ive never got banned before lol

fierce mulch
orchid anchor
#

yeah not just the teaming 🙂

tepid owl
#

i see

#

ima check if im unbanned

fierce mulch
tepid owl
#

u just want me to ss then send it here right?

fierce mulch
#

i want to check what the ban reason 😄

tepid owl
#

BRO IT BAITED ME I WAS LOADED INNN

fierce mulch
#

maybe system got bugged and he just didnt get unbanned after 7 days?

tepid owl
#

So what should i do?

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is there anyway i can get like support here or something??

toxic shard
#

Looks like your ban is perm

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it's not an usual playing with hacker ban

tepid owl
#

ugh okay, thank you for your guy's support.

fierce mulch
minor inlet
#

eu long died ?

vivid tundra
#

@toxic shard are you able to tell me why im banned?

abstract oxide
minor inlet
#

nice PepeArms03

slim condor
#

is there a way where i can talk to a mod or admin in vc?

fierce mulch
vivid tundra
#

@fierce mulch nope just says disconnected

toxic shard
vivid tundra
#

@toxic shard yes i just got told to make a ban appeal but i have no idea why im banned lol

marble mantleBOT
raven bison
#

@vivid tundra steam id?

slim condor
vivid tundra
#

76561198260066506

fierce mulch
toxic shard
vivid tundra
#

@toxic shard wow alright thanks

carmine tulip
#

HELP STUCK AT OUTPOST NAME IS SAE BYEOK I MADE A TICKET

fierce mulch
carmine tulip
#

@fierce mulch ur retarded shutup

fierce mulch
slim condor
fierce mulch
noble terrace
slim condor
noble terrace
#

If someone walled in your base, it's unfortunate but that's part of the game

minor inlet
#

also do atleast 7 days of ban for shit sellers w scripts🥹

toxic shard
minor inlet
#

sadge

marble mantleBOT
#

Hey, @slender gyro

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic shard
#

Ingame

sour plaza
#

hi with vip do you get to use the ./sil to upload links to picture frames ?

marble mantleBOT
#

Hey, @sour plaza

Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png

Then you go to a website like https://imgur.com/upload and upload the picture.

Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png

Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png

raw thicket
toxic shard
raw thicket
#

Okay

zealous token
#

!appeal

marble mantleBOT
#

Hey, @zealous token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

edgy gale
#

why arent the industrial things working? im doing the same way i always do but this time it wont even move things from one box to the other

orchid anchor
edgy gale
#

im doing it the same way i always do and i redid it 4 times and it wont transfer anything

orchid anchor
#

I personally never worked with the industrial things other then the elec furnaces.

ocean thistle
polar wraith
#

were do i talk to admin about cheater

#

!ticket

marble mantleBOT
#

Hey, @polar wraith

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

carmine garnet
#

why is rustoria 2x not have a server to click on

junior venture
carmine garnet
#

na

junior venture
#

@dusky bobcat

#

You mean this?

latent owl
#

Can I advertise a discord server and have them go to my steam profile to join the server? (This is on Rustoria US Main)

latent owl
#

doesnt seem like it violates the rules

#

@junior venture does it?

ancient dune
#

i mean if its another rust community no but otherwise its grey waters

junior venture
marble mantleBOT
latent owl
#

@junior venture

#

I mean the discord has to do with members of rustoria who are fans of smiley crack

#

its rustoria related

ancient dune
#

i mean i would caution against spamming or overuse of it

#

but it doesnt neccessarily break our rules

junior venture
#

@latent owl there you go

pale leaf
#

i think theres a hacker, can any admin kindly help me check logs to see what happened. Our base was not raided but we lost everything , all valuable items are gone . Thank you

marble mantleBOT
#

Hey, @pale leaf

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tawdry torrent
#

Eyo, plz start eu small again

#

!ticket

marble mantleBOT
#

Hey, @tawdry torrent

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone vine
#

vpn ban ps://steamcommunity.com/profiles/76561199293931994/

#

hello

cloud beacon
#

any mods active right now? I have a teaming complaint and have multiple clips

lone vine
#

vpn ban

#

ps://steamcommunity.com/profiles/76561199293931994/

#

!ticket

marble mantleBOT
#

Hey, @lone vine

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
raven mist
#

!ticket

marble mantleBOT
#

Hey, @raven mist

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
#

^

lone vine
#

@raven mistcan you help me thats my friends steam i cant take 404 that https

dapper dirge
#

I banned 6th time for hacking, im tired i playing with geforce now, I HAVE ONLY 1 HOUR

fierce mulch
#

post your steamid there

#

maybe shenzzy will quick unban you

dapper dirge
#

Give me link pls

fierce mulch
marble mantleBOT
dapper dirge
#

76561199343007231

raven mist
#

Ill check

#

Try now

fierce mulch
hybrid token
#

76561199293931994 vpn ban

near halo
#

rustoria eu main went down

#

shitty ass server on top of the hardware

raven mist
#

Checking

#

Eu main booting up

serene sentinel
#

is there any chance to get vip refund or reward? eu main is crashing again and again. Half of my team left after yesterday crashes.

marble mantleBOT
#

Hey, @serene sentinel

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

lyric moat
#

admin?

drowsy maple
lyric moat
#

i dm you

royal heart
#

admin ?

#

pls help me

fierce mulch
royal heart
#

she keeps kicking me out of love 3x eu

#

Disconnected

fierce mulch
royal heart
#

yes

runic marlin
#

Fixed @royal heart ,should be good in 5-10 minutes

royal heart
#

Thanks

shadow herald
#

Is there any admins i can speak to privately?

runic marlin
#

Sure go ahead!

#

DM me if you wish

split haven
#

Admin?

crude ermine
#

why ben

#

admin why ben my tam

split haven
#

I was banned for hacking, but I don't understand why, because I didn't do anything. How can I solve this problem?

analog copper
#

@plain jackal

weary flame
#

I was banned for hacking, and I don't know why, because I didn't do anything. How can we solve this problem?

analog copper
#

Where we need to make ticket about this

violet urchin
#

who is admin US MAIN?

analog copper
#

We did nothing and got ban

split haven
#

EU small

analog copper
#

<@&274971100184576010>

violet urchin
#

why we got banned?

split haven
#

I do not know, writes that hacking

analog copper
#

@split haven same assident with us lol

split haven
#

for hacking

ocean thistle
#

Please all submit an appeal

ocean thistle
marble mantleBOT
#

Hey, @analog copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven bison
split haven
#

4

raven bison
#

4?

split haven
#

Yes

kindred bloom
#

i'm not hacker

raven bison
#

Your steamid is the number 4?

raven bison
kindred bloom
#

pianoboy

raven bison
marble mantleBOT
crude ermine
#

steam?

split haven
violet urchin
#

76561198846531790

kindred bloom
#

76561199185760495

crude ermine
#

76561198840316427

kindred bloom
#

my steamid

raven bison
#

@split haven You can play in 5-10 mins

split haven
#

76561199212252248

sage yacht
#

76561199021430615

raven bison
#

!appeal

marble mantleBOT
#

Hey, @raven bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven bison
#

Same with you @sage yacht

weary flame
#

who

violet urchin
#

who is cheater

kindred bloom
#

who is cheater my team??

crude ermine
#

my steam id 76561198840316427

raven bison
#

Someone you were playing with

kindred bloom
#

i don't know my team cheater

crude ermine
#

us !!!!!!!!!admin where

raven bison
#

I will send a DM

violet urchin
#

what is cheater name or steam id

crystal belfry
#

who is cheater my team?

weary flame
#

We lived in a very small house and didn't fight.

split haven
raven bison
#

@split haven try now

split haven
#

when I connect to the server, the server dosen't let me

split haven
#

all is good

#

thank you

weary flame
#

I'm a benedict and I've never used a nuclear weapon.

#

Give me a DM too.

ocean thistle
crude ermine
#

upset

weary flame
#

They were turned into Mugoben.

raven bison
marble mantleBOT
#

Hey, @sage yacht

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

kindred bloom
#

my team KR_HELL

analog copper
#

Dilly we want to know who is main cheater in our team

kindred bloom
#

not use cheat

analog copper
#

ingame name

raven bison
#

He's gamebanned.....

kindred bloom
#

same name user use cheat..

raven bison
#

pianoman

kindred bloom
#

my team HELL is not use cheat

raven bison
#

Unfortunately that is not the case

weary flame
#

So, except for Hell, we're supposed to release him.

raven bison
#

No

urban pagoda
#

Why I was banned with the reason Banned: hacking . I play without cheats and scripts ready to pass any checks .

raven bison
#

You are banned for 1 week

#

You are not to play with hell

urban pagoda
#

dilly

urban pagoda
kindred bloom
#

When will my ban be released?

ionic vector
#

/ticket

marble mantleBOT
#

Hey, @ionic vector

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven bison
kindred bloom
#

okay..

urban pagoda
near halo
#

if i figure out my teammate is cheating can i report him and not get banned

ionic vector
#

!appeal

marble mantleBOT
#

Hey, @ionic vector

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven bison
urban pagoda
analog copper
#

@raven bison

#

can u find this guy ingame name?

#

76561199243665438

#

we dont know who is this guy .

runic marlin
near halo
#

i finding father

sinful compass
#

why eu main has rust+ off ??

gray blade
#

EU MAIN CRASHED . fix it please..

fringe crown
#

Eu main down

toxic shard
#

EU main is booting

nova palm
#

when is global?

near halo
#

i finding father

trail mango
#

any admins avail for a quick DM question?

ocean thistle
marble mantleBOT
#

Hey, @nova palm

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680807600:F> (your local time) is the time of the next force wipe and it will happen <t:1680807600:R>.

ocean thistle
trail mango
next sparrow
#

plz unban my account Патиссон

noble terrace
marble mantleBOT
#

Привет, @next sparrow

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

hybrid token
#

Is there an administrator who can help me?

#

76561198970773610 vpn ban

gleaming wolf
#

!appeal

marble mantleBOT
#

Hey, @gleaming wolf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
hybrid token
#

thank u

#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

#

why i always time out

#

Jesus

gleaming wolf
hybrid token
#

i try it but not work

noble terrace
hybrid token
#

i already did it

icy iris
#

why u can not fix it ? last 2 weeks same problem on main account with all bps!!!!!

brisk patrol
#

when fix packet loss on eu long?

noble terrace
noble terrace
icy iris
brisk patrol
noble terrace
#

Time out usually means you were in game first before disconnecting

noble terrace
brisk patrol
#

now i have not stability ping and packet loss in console 10-30%. i connect to moose project - zero packet loss

#

my friends complain the same way, many reports in chat

noble terrace
icy iris
brisk patrol
noble terrace
brisk patrol
#

use vpn

marble mantleBOT
brisk patrol
#

but server get ban for vpn. i dont wait 5-6h appeal

noble terrace
brisk patrol
noble terrace
brisk patrol
#

evening is ruined (

nova palm
#

Thanks

uneven jolt
#

Have freeze screen every 20min playing with geforce now any ideas what can be make this problem?

neat pumice
icy iris
# noble terrace ?steamid

Please understand me,last two weeks i made a lot of tickets about TIME OUT and cant respawn on my main VIP main account (it can be in the middle of the day and at evenin ),but i can play after mornin restart of the server without TIme OUT! Strange! BUt i can play on my 2nd account without TIME out anytime! STrange! On my main account i have all bps! its sad,this strange problem ruined all my geme and time !! my Steam ID 76561198305564631 main account! make a commission on my problem please! P.s: i can piay on other ur servers but this problem with RUSTORIA EU MAIN only! https://www.youtube.com/watch?v=upa-0SM12xM https://steamcommunity.com/id/sicario2/

sly cliff
#

hello i cant unsubscribe please help

noble terrace
marble mantleBOT
neat pumice
# brisk patrol https://steamcommunity.com/profiles/76561198402205482 hi)

Ok, so if I'm to understand correctly - you're having some routing issues to our servers, resulting in connection issues - you've made a ticket in network-support and have been advised to use a VPN in order to reduce the routing issues - and you're now concerned that using a VPN will result in VPN bans for you?

fervent rover
#

!appeal

marble mantleBOT
#

Hey, @fervent rover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

brisk patrol
#

i have experience year ago )

noble terrace
neat pumice
# brisk patrol yes you right

Well, Jyrcella is right, we don't have a whitelist for VPNs - so that's not an option, however, routing issues are generally temporary, and the use of a VPN is likely a temporary solution (without being able to speak for Caelifera and what he's summarised, I'm not a network guy) so I would recommend that you continue to use a VPN, and if you're experiencing problems with kicks, come and let us know here in support 🙂

#

But I would also recommend turning off the VPN and trying to connect using your standard network after a few hours ThumbsUporia

brisk patrol
#

you not understand me) standard network - have problem

icy iris
brisk patrol
#

i can try use vpn to change route

noble terrace
noble terrace
#

And yes, VPNs can sometimes throw up a flag if they’ve been used by hackers in the past. But if that happens to you, you can just come in here to support and we can help you.

neat pumice
icy iris
near halo
#

US MAIN DOWN

raven mist
#

Looking into it

near halo
#

Cool

jolly lagoon
#

MONGOLOIDS

neat pumice
# icy iris i made tons ot tickets they cant help me! last time when i used vpn friend told ...

Each of the tickets you've made over the past 2 weeks has been concluded with you saying "everything is fine now, thank you" - if you're having network issues, your only recourse is to restart your router, try using a VPN and if neither of those has any effect, create a network support ticket and wait for a response. Network routing is complicated and in some cases, largely out of our control - the only way this can be resolved is by reporting the instances as they arise, using the channel provided. I don't have any magic bullet solutions to suggest to you unfortunately - such is the nature of network issues I'm afraid. 🙂

jolly lagoon
#

AGAIN US MAIN IS DOWN GET THAT SHIT BACK UP OR ITS -1250

icy iris
shy tree
#

i need help pls no chatmod

#

so i was crafting a lot of stuff is it all gone now????

peak dune
#

Hello i am a admin what do u need help with?

peak dune
wary otter
#

is there a way to get in contact with an admin

subtle cape
wary otter
#

!ticker

gleaming wolf
marble mantleBOT
#

Hey, @wary otter

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hushed lance
#

thanks admins, now I have ak)

gray blade
#

@toxic shard EU MAIN CRASHED AGAIN....... fix it please.....

cobalt terrace
#

did I spend money so that I was thrown off the server every hour ? when you already change the host to a more powerful one.. people spend a lot of money on your VIP

lone hinge
tulip belfry
#

... you should refund all vips ... or present next wipe as vip , its really disgusting in 48h more than 6 times server down

lone hinge
zealous kettle
#

We’re actively working on the issues at hand. We deeply apologize for any inconveniences.

cobalt terrace
#

I just don't see the point in spending money on something that makes you nervous.. I have farmed a resource box in the last 5 minutes.. now there will be a rollback

winged barn
#

I want to get in touch with Ryan or administrators. What is the best way to get in contact. Since i don’t see an option to open a ticket with my subject.

lone hinge
winged barn
#

I’m currently not able of joining a call sadly, we can maybe schedule it in later. Or maybe there’s an option to chat. It’s about video editing/graphical design.

lone hinge
winged barn
#

Sure thing😄

icy iris
hardy pike
#

where can i cancel my VIP, i did not know it was a monthley discription, now i lost like 40+ euros :((((

marble mantleBOT
rain sparrow
#

I flew on a copter to the city, I had 3000 scrap, will you return it?

tepid ether
#

Admins, we were flying on a copter and the server crashed ... we lost 3000 scraps, what should we do now? Server Rustoria EU Main

#

square k15

#

after the restart, we were dead due to the fall and our corpses were torn apart by random guys

#

can you help us to solve this problem? it's entirely your server's fault

rain sparrow
#

I buy and vip and this happens

#

I will change the server!

#

rustoria eu main shit

thin plover
icy iris
rain sparrow
#

rustoria eu main shit\

#

it was the last wipe on a lagging server! and the last purchased vip!

icy iris
# rain sparrow I will change the server!

i dont understand what they did after last update w slots to 1k! after this i see every day TIME Out and cant play!

this has never happened before in the last 4 years here

rain sparrow
thin plover
rain sparrow
#

3,000 hours on your server

thin plover
hexed nimbus
crude idol
#

ddos?

#

ping 500

raven mist
#

What server?

clever gale
#

oh

#

Fak

split frost
#

D

#

What should I do when I'm standing in line and on the 20th line I get kicked for a time out?

fierce mulch
split frost
#

Та заебался очередь сидетьменя уже 4 раз крашит

#

Я от скуки орегами сделал

split frost
cobalt terrace
#

nice

icy iris
# split frost У типа тоже самое

да таких много,они ничем помочь не могут,советуют только впн использовать и перезагружать роутер,а у себя проблему найти не могут,и началось это всё после того как на еу мейн растория сделали 1к слотов

cobalt terrace
#

dead server

austere wedge
#

WHY

sturdy cosmos
#

eu main down again...

austere wedge
#

EU MAIN DOWN @spare widget

cobalt terrace
#

wtf admins?

icy iris
split frost
#

Я хз как фикстить

#

Сидишь очередь в 60 человек потом ты 20-10 крашит, по новой зашел опять

fierce mulch
#

випку покупать

icy iris
# split frost А ты где играешь, на еу Лонг?

причем прикол в том,что я вторым акком захожу и нет никакого тайм аута,а на мейн акке с випкой такая вот херня,вообще кайф,выучиться на мейне с випкой,а потом тебя не пускает ) вообше класс! ))

fierce mulch
#

и играть без страха и очереди

icy iris
#

не надо випку покупать

split frost
#

Купи

raven mist
#

Guys, please take this to dms

fringe crown
#

How many times can a server crash in a day?

royal heart
#

admin

#

she keeps kicking me out of love 3x eu

#

Disconnected:Disconnected

raven mist
royal heart
#

wait

raven mist
#

!steamid

marble mantleBOT
royal heart
#

76561198385932972

simple anvil
#

<@&274971100184576010> how can i appeal my ban

noble terrace
marble mantleBOT
#

Hey, @simple anvil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

simple anvil
#

thanks

raven mist
royal heart
#

thanks

near halo
#

where can i send a video for proof that a player is cheating on SEA LONG

stone plover
#

give me back 750 scraps I don't give a fuck that you can't interfere with the gameplay the server was turned off without warning

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

you guys will spectate him for 5 seconds and straight away know hes cheating lmao

noble terrace
noble terrace
stone plover
noble terrace
stone plover
wispy loom
noble terrace
stone plover
wispy loom
#

We don't offer compensations for lost items as we don't interfere with gameplay

stone plover
wispy loom
#

It's the standard across most if not all official servers

near halo
#

LOL

#

rust players are built different

#

i made a ticket but accidently selected sea main instead of SEA LONG. is this okay?

stone plover
wispy loom
#

so obviously it's without warning

near halo
#

@wispy loom eta on when my ticket will be looked into? no stress, just wanna go boom this maggots base when he is banned

#

i gave heaps of info and even a video. will be a quick easy ban

cobalt terrace
#

nice

austere wedge
#

good raid XD

clever kelp
#

EU MAIN SO GOOD SERVER

cobalt terrace
#

dead eu main

rich turtle
#

its so good never crashes at all

rain sparrow
#

rustoria eu main shit

cobalt terrace
sturdy cosmos
#

valid

rain sparrow
#

rustoria eu main shit

#

rustoria eu main shit\

cobalt terrace
#

plz return the money

quick mica
#

!ticket

marble mantleBOT
#

Hey, @quick mica

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sly wagon
#

cargo was bugged and we were doing crates

golden wasp
#

ICH FICKE DIESEN SERVER EU MAIN... i looose this wipe 7 ak kits

#

bc of dc

sly wagon
#

it was far out in the ocean we went to take it and suddenly we both died. we both had m2 kits i had the clip

noble terrace
#

that has always been the case

tulip belfry
#

let me know if will crash again in 30min-1h to dont join again the fucking server

sly wagon
#

yes however we were out there for a realy long time and were at opposite ends of cargo the boat was not m
oving and we both died

noble terrace
near halo
#

is there anyway i can get in direct contact with the admin handling my case?

#

i want to head to the area of the cheater so the admin will see him esp me

sly wagon
#

thats how we got the m2s in the first place

near halo
#

m2s from cargo crate? what

sly wagon
#

yeah?

near halo
#

since when has that been a thing

sly wagon
#

im onm the 5x

near halo
#

ohhh

sly wagon
#

yeah lmfao

noble terrace
near halo
#

was gnna say. so much has changed since i last played, i quit after the recoil change and just came back a week ago. 7k hours later

near halo
#

im about to head over there now anyway so if an admin is watching theyll see it clear as day the player is walling/cheating

noble terrace
# near halo jyrcella ^

No way to contact admins directly I'm afraid. If you submitted a ticket, one will definitely look into it!

raven mist
#

We will get to your ticket asap

near halo
#

ty. hes banned 🙂

#

will his teammate also be banned?

#

also how does toria work these days. do u destroy base or leave it be?

#

just wanna know to get boom or not lmao

wispy loom
wispy loom
golden wasp
#

!ticket

marble mantleBOT
#

Hey, @golden wasp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

icy iris
#

ohh yeah

wispy loom
sly wagon
#

theres no way its allowed for an entire base to be sealed off with hqm

#

we were raiding a base and they sealed it all off in my face

raven mist
sly wagon
#

thats fucked

#

they can just ?remove it later

raven mist
#

Correct, also if you get to the tc u can do the same stuff 😄

sly wagon
#

yeah but its hard when the tc is hidden behind 32 layers of hqm

raven mist
#

Hmmm its a challenge for sure

proud gate
#

where can I send a clip of someone potentially cheating

marble mantleBOT
#

Hey, @proud gate

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tulip belfry
#

again crashed

cobalt terrace
#

eu main died

light folio
#

trio 5x ip not work?

wispy loom
# light folio trio 5x ip not work?

Make sure to add the port 28010 too, some servers use different ports
When not specifying a port it defaults to 28015

connect trio5x.rustoria.us:28010

stuck bramble
#

.

steel notch
#

is the monthly drama gonna get streamed? and if so where?

white shore
#

anyone know about no bps 5x being down it wont let me and my two friends load in it just keeps saying disconnected

minor temple
#

!appeal

marble mantleBOT
#

Hey, @minor temple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

white shore
#

!appeal

marble mantleBOT
#

Hey, @white shore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

white shore
#

where would i be able to here back from my appeal at

minor temple
subtle cape
#

^^

#

You're actually 👀

white shore
#

ok thank you very much ill be looking on discord for my appeal

sly wagon
#

bro what the fuck is this i just got banned for saying "wha the faq"

#

like come on this is so unfair

#

im banned for an hour and i have m2s and rocekts on me

raven mist
sly wagon
#

thanks

south kettle
#

I am trying to connect to Rustoria US Medium, and as soon as it loads fully I get disconnected and the error just says disconnected: (disconnected)

minor temple
hardy roost
#

!ticket

marble mantleBOT
#

Hey, @hardy roost

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pulsar lily
#

!ticket

marble mantleBOT
#

Hey, @pulsar lily

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fair pivot
#

they are scripting

eager jungle
#

if im banned for doxxing and the person who i doxxed says he is fine if im unbanned can you unban me?

mild ore
#

You still doxed someone so its still breaking the law

thorn ridge
#

!APPEAL

marble mantleBOT
#

Hey, @thorn ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

eager jungle
#

yea but some servers will unban if the person doxed said its ok

noble terrace
marble mantleBOT
#

Hey, @fair pivot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

noble terrace
#

Please don't call them out by name in the future

marble mantleBOT
#

Hey, @eager jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

eager jungle
noble terrace
peak dune
#

.

serene sentinel
#

when i will get response on vip ticket?

noble terrace
raven bison
#

You're welcome!

pseudo robin
#

i bought the hero kit but cant claim it ive retired everything

keen forge
#

whats the team ui limit? on main eu

lyric basalt
#

!ticket @empty fjord

marble mantleBOT
#

Hey, @empty fjord

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lyric basalt
#

!ticket @bitter snow @near halo @final frost

marble mantleBOT
#

Hey, @bitter snow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

bitter snow
#

!ticket

marble mantleBOT
#

Hey, @bitter snow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frosty spruce
#

!appeal

marble mantleBOT
#

Hey, @frosty spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

floral iris
#

s

surreal schooner
#

why is server downj

torn anvil
#

why did half the server dc

#

its not down

glass wharf
#

i cant appeal?! my ban

ancient dune
glass wharf
#

ok

fresh nova
#

yo

#

everytime I join the server i keep getting kicked

#

it just says disconnected:disconnected

orchid anchor
fresh nova
#

about to

orchid anchor
orchid anchor
#

!link @rare island

marble mantleBOT
#

Hey, @rare island

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

shadow nimbus
#

!new
Dear Rustoria Support Team,

I am writing to request access to the Rustoria.co Leaderboards API for my project. I am interested in retrieving player statistics from the Rustoria Leaderboards and displaying them in my application.

I understand that access to the API requires an API key, and I am willing to provide any necessary information or complete any required steps to obtain one. Thank you for your time and assistance.

Best regards,
Sneaky Kasstro

vagrant wedge
#

Why when I click to link my discord it says account already linked?

marble mantleBOT
orchid anchor
elfin trench
#

yoo where are the mods at on the rustoria trio there has been people griefing helipad at outpost and griefing voice chat for a couple hours. ive submitted multiple tickets and these guys are bragging that they wont get banned

#

so fucking sad honestly can have a mod get rid of these no lifes

thin plover
elfin trench
#

they are griefing helipad thats not gameplay thats griefing at its core

#

and you cant moderate voicechat

thin plover
#

thats allowed

orchid anchor
#

it has to do with gameplay. We don't do anything against that. We also, just like Jenx said do not moderate voice chat.

thin plover
#

they can grief helipad, its kind of part of the game

elfin trench
#

thats whack af you cant even spawn in a heli without them hitting it off the roof without taking off thats cancer yall whack for that

#

even ear rape in voice chat not mod responsibility thats weird af

thin plover
#

turn off voice?

elfin trench
#

yalls server has turned into straight cancer

shadow nimbus
#

@elfin trench you can mute their voice you goof

thin plover
elfin trench
#

lol love the sarcasm just wont play yalls shit serveranymore peacefuckers

orchid anchor
shadow nimbus
#

@elfin trench NEXT!

orchid anchor
shadow nimbus
#

i been waiting for a response to my request for a leaderboard api key

orchid anchor
#

An admin will get back to you for that. There's nothing i can do with that. Please type the message again

#

copy-pasting might be the fastest way to do that ; )

shadow nimbus
#

should i post it here or somewehere more specific?

orchid anchor
#

no no just inhere again.

shadow nimbus
#

Dear Rustoria Support Team,

I am writing to request access to the Rustoria.co Leaderboards API for my project. I am interested in retrieving player statistics from the Rustoria Leaderboards and displaying them in my application.

I understand that access to the API requires an API key, and I am willing to provide any necessary information or complete any required steps to obtain one. Thank you for your time and assistance.

Best regards,
Sneaky Kasstro

orchid anchor
#

an admin will get to you when they can.

hot burrow
#

how to report someone

orchid anchor
marble mantleBOT
#

Hey, @hot burrow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient dune
tacit horizon
#

admins

#

do yall think a player who beams everyone with 100 hours 2 steam games and 2 friends and lvl 0 is legit?

orchid anchor
#

if u have some solid evidence feel free to file in a ticket

orchid anchor
marble mantleBOT
#

Hey, @tacit horizon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tacit horizon
#

i dont got solid evidence im recording it rn tho

toxic shard
tacit horizon
#

it all comes together his only friend its his duo rn

toxic shard
#

saw 20kh players with this kind of account to troll on a server, no saying it's the case here, but people do crazy stuff

#

can't just look at the public account to make a decision

tacit horizon
#

im not saying his cheating but just keep an eye on him

toxic shard
#

Did you reported him ?

tacit horizon
#

made a ticket

toxic shard
#

Then his account will be checked and he will be spectated too

#

if we reach the ticket while he is stil lonline he will be spectated, we try to spectate as much as possible

tacit horizon
#

i think thats his profile link

toxic shard
#

please do not report in a public chat or call him out in chat

tacit horizon
#

we not but he keeps saying in chat he is not cheating

toxic shard
#

people say a lot of thing in chat 🙂

#

we trust what se see only

tacit horizon
#

u get what i mean marc

#

im recording it rn ill try to get evidence

#

they just got banned

rich turtle
#

bro why is eu main so ass

tulip belfry
#

nice servers...

orchid anchor
#

eu main is booting right now

toxic shard
#

tickets are really an efficient way to contact us

unique light
#

Has a VAC ban already, 40 hours played in the last 2 weeks, teammates profile has a picture of him being banned in his showcase, only has ever played 2 other games. Their entire team cuts us off without being able to hear a single gunshot or footstep before we could put a raid base down. Anyone find all this suspicious?

tacit horizon
#

not always but this time it was

rapid flint
#

!appeal

marble mantleBOT
#

Hey, @rapid flint

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tacit horizon
#

hahahah look marc he is one of them

west mica
marble mantleBOT
#

Hey, @unique light

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tacit horizon
#

yoo its plm clan what happened

unique light
#

I've submitted a ticket. Thank you Knackebrod

gray blade
#

why the EU main is offline again ?

orchid anchor
calm cedar
tacit horizon
#

razy im raiding u rn

calm cedar
#

thats fucked you a bitch for that

orchid anchor
lyric moat
#

how can i verify my discord account?

orchid anchor
marble mantleBOT
#

Hey, @lyric moat

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

calm cedar
#

Yo drag me in with Kowalski

tacit horizon
#

sorry men ill stop

hybrid spruce
#

XD raid them klauser

toxic shard
hybrid sage
#

Please use support channel for support questions, go to #general for general chat. Thanks!

shadow nimbus
west mica
#

!rules @calm cedar

marble mantleBOT
west mica
#

!appeal @calm cedar

marble mantleBOT
#

Hey, @calm cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sick mountain
#

IM ON RUSTORIA MAIN AND I CANT PLACE A DOOR CAN I GET AN ADMIN ... ITS A BUG

orchid anchor
sick mountain
#

NOTHING BLOCKING IT AT ALL

unkempt imp
#

lxz what does it say in chat when you try to place it

sick mountain
#

it says not eoouph space

#

enuf

unkempt imp
#

then their is either something already in the door slot, or ur using the wrong door

sick mountain
#

not at all theres no door there and nothing in the way...

unkempt imp
#

🤷‍♀️

orchid anchor
#

staff wise there's nothing we can do. But i can personally try to help you.

#

Can you dm me?

sick mountain
#

ye

unique light
#

Why does Rustoria allow people with VAC bans on their servers?

toxic shard
#

VAC ban is not really relevant for rust

unique light
#

@toxic shard The only game on his profile is Rust.

toxic shard
orchid anchor
#

!sil @dreamy siren

marble mantleBOT
#

Hey, @dreamy siren

Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png

Then you go to a website like https://imgur.com/upload and upload the picture.

Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png

Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png

kindred hinge
#

i think i just got banned on rustoria 5x trio, is there a way to see ban reason/duration and how do i appeal

orchid anchor
marble mantleBOT
#

Hey, @kindred hinge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lusty flame
orchid anchor
lusty flame
#

who is luke?

kindred hinge
#

when i load in it just says disconnected

junior venture
lusty flame
#

alright

#

just my friend's problem

orchid anchor
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quick mica
#

u need to check other stuff than a persons stats when deciding to ban ppl or not. ppl are using cheats blatantly and getting away with it

marble mantleBOT
#

Hey, @quick mica

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

orchid anchor
marble mantleBOT
#

Hey, @quick mica

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick mica
#

i am not paying vip to be the detective

orchid anchor
junior venture
#

Make a ticket and an admin will look into it im pretty sure

toxic shard
quick mica
#

for you to be the detective, keep looking at him and u will eventually see

#

for how long?

toxic shard
#

that's not a public info

summer echo
#

can admin or someone get in vc with me i have a question

toxic shard
#

people would use it to know how long they need to wait before toggle again

quick mica
#

everything about this guy yells cheats so can u atleast keep going back and checking him?

#

every now and then

toxic shard
#

You can make a new ticket if you wish, we have too much players/reports to be able to go every now and then for every report

#

(right now we have 3k+ players connected, and 7k unique the past 2 hours)

#

it's not possible to check every now and then

quick mica
#

yeah, i know it is a full time job.. i just dont see how u can get on the server with vac ban and no other game than rust

#

1k hrs 1 year old account

toxic shard
#

but vac for rust almost doesn't exists

#

must have another game at least

quick mica
#

he has one other with 0.0 hrs played

toxic shard
#

not even sure last time a vac ban for rust was issued, didn't saw one for years

quick mica
#

hm, still a new account and destroyed a team of 7 with alot more "skill"

#

can i send clips to facepunch somehow ?

toxic shard
#

via f7 yes, but you need to uplaod them to a video platform like youtube,streamable, metal ...

quick mica
#

okay thx

meager phoenix
#

why are all your server so dog shit?

#

why does it feel like the owner of the server crashs the server on purpose so more people buy queue skip?

near halo
#

How do i see leaderboard stats

#

Likee it only shows 0 foir everything

meager phoenix
#

thats sad

near halo
#

ok

junior venture
#

And it should show up whos the top farmer in whatever icon you have pressed

young narwhal
#

@balmy cypress

#

my team8 Coco keeps getting kick banned

junior venture
young narwhal
#

it says in the server to talk to luke

junior venture
#

And wait for luke

young narwhal
#

okay

#

im at excav rn so hopefully i dont die

junior venture
young narwhal
#

hes chinese

#

he does not understand english

junior venture
#

wait on the waiting channel and im sure an admin will give further instructions

ancient dune
junior venture
#

Thankyou oat

sly ruin
#

@balmy cypress I was forbidden by you and told that I needed to come to you

junior venture
orchid anchor
#

!appeal @upbeat vault

marble mantleBOT
#

Hey, @upbeat vault

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

orchid anchor
#

@waxen cedar

waxen cedar
#

!appeal

marble mantleBOT
#

Hey, @waxen cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

iron scroll
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@balmy cypress

junior venture
iron scroll
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i was told come DC and come to Luke

junior venture
iron scroll
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i cant use my VPN

near halo
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Displays disconnects

junior venture
near halo
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Can't get into the server

junior venture
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What message is displaying?

young narwhal
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@junior venture

junior venture
near halo
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Disconnect

young narwhal
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can you drag me to the call where coco is in

orchid anchor
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i got it : )

junior venture
near halo
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yes

junior venture
orchid anchor
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you can also try to verify your game files

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see if that does something

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!gamefiles

marble mantleBOT
woeful night
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I don't understand why I can't enter the service period. I have tried many times

orchid anchor
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service period?

woeful night
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.co eu main

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yes

orchid anchor
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I don't understand what you mean. Can you not connect or?

woeful night
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I can't enter the game. I use machine translation

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Can't play games

orchid anchor
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what's the error message?

woeful night
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Disconnected

young narwhal
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yo is luke finna help or nah

woeful night
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Help me see if I am blocked by VPN

orchid anchor
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Try to verify your game files

iron scroll
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why there are so many people get the same question?

junior venture