#support

1 messages · Page 164 of 1

plucky bough
#

Okay, lmk how that goes

thin plover
#

Dont say it here again 💀

spring garnet
#

If you have money in your steam wallet can you use it on vip

fierce mulch
orchid rain
#

Hello, I was banned for vpn, can I ask for an appeal? my steam id is 76561198928395012

marble mantleBOT
#

Hey, @orchid rain

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pulsar bolt
#

guys, ive now been timed out 3 times. i submitted a ticket already in network support. please help me.

near halo
#

How much is VIP for Us main

plucky bough
mortal mesa
#

I got banned for ban evading for evading a ban for 10 minutes, the ban I was evading expired now I have no other existing bans but my account banned for ban evading... why was my ticket denied

pulsar bolt
#

ive waited for HOURS in que and been timed ouyt twice

marble mantleBOT
#

Hey, @mortal mesa

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mortal mesa
pulsar bolt
#

no theyve not responded. i submitted a ticket close to an hour ago. im just trying to play with my duo and this server keeps not letting me evn sit in que

#

ive never had this problem playing US Main before now

plucky bough
fresh silo
#

How do I boost the discord

mortal mesa
#

I only have 1 account banned and it is for ban evading

plucky bough
static saddle
#

hello, we came up with an electrical problem on EU Medium

#

when can i ask about the server limits?

pulsar bolt
#

if i didnt time out 2 times i wouldve already been in 😦

#

my wifi has not dropped once this whole time

plucky bough
# pulsar bolt can you help me...Me?

Unfortunately you will just have to be patient and wait for a response to your ticket. You can try restarting your router and pc and verifying your game files.

pulsar bolt
#

how long do those things Usually take?

marble mantleBOT
plucky bough
pulsar bolt
#

been an hour with no response

#

steam says all 180 files sucessfully validated

plucky bough
# pulsar bolt been an hour with no response

The admins that run the network support system are very busy. It can take some time to get a response. I recommend just being patient, an admin will respond as soon as they can, thank you

pulsar bolt
#

ok

#

though you cant do anything, i appreciate you trying your best to help ❤️

plucky bough
ashen badger
#

is satchel damage reduced on US 3x? 4 satchels brings sheet metal door to 6 hp

vague lake
#

!appeal

marble mantleBOT
#

Hey, @vague lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vague lake
#

please help

junior venture
marble mantleBOT
tender dune
#

SERVER DOWN GET IT UIP NOWWWW

near halo
#

main is down

little dove
#

main is down??

junior venture
#

Admins are informed

near halo
#

whens it gon be up

potent mirage
#

is server down?

#

oh ight

surreal schooner
#

bbro this server is always fucking down

keen beacon
#

can people play rustoria servers witha game ban over 400 days

#

?

toxic shard
#

Us main is booting

toxic shard
near halo
#

english?

#

thanks cutie

keen beacon
rough pendant
#

When server on

potent mirage
toxic shard
#

it's almost up

potent mirage
#

ight

near halo
#

how much longer till up

potent mirage
#

its up

toxic shard
#

Feel like driving to vacation with kids ...

potent mirage
#

drive me too bae

toxic shard
#

"when do we arrive ?" "when do we arrive ?" "and now ?" "what about now ?"

jade sigil
#

hey who do i speak with about a ban appeal ?

potent mirage
#

smh

#

marc let me get prio im in queue now

jade sigil
#

thanks

rotund quiver
#

hello

#

Im not able to connect to the server can anyone help me ?, it just disconnects me without a reason

steady sleet
#

can someone tell me if they can switch my vip to the right server? i accidentally bought it for EU small and i meant US someone pls help

#

i bought it as a gift for my friend

marble mantleBOT
#

Hey, @steady sleet

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

steady sleet
#

okay thank you

coarse lichen
steady sleet
#

started the ticket so fingers crossed, have a good night!

coarse lichen
#

Hopefully everything gets dealt with for you, have a good night!

bright quarry
#

Admin Save me

noble terrace
bright quarry
#

bought vIP and its not working bought one for me and my friend his is working mine isnt

jade sigil
#

Could somebody help me resolve this issue, i had a steam account that got hacked two years ago that somehow caught be a VAC ban on rust. I recently got a new computer system and created a new steam account to play rust on. Ive been playing for about a week perfectly fine but now because i accidently tried to get into your servers with the wrong account i banned all the way across. But not banned on actual rust.

bright quarry
#

did, been waiting 15mins >.<

marble mantleBOT
#

Hey, @jade sigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jade sigil
#

I already did one

#

gave me a message say "you dont seem to be banned" but when i tried to just the server disconnects me everytime

junior venture
junior venture
jade sigil
#

through rust?

junior venture
marble mantleBOT
noble terrace
bright quarry
#

poo, tell chooky i say hi xD

jade sigil
#

so after verifying the game files whats next try to join ?

#

cause i just now tried and again was disconnected

wispy perch
#

yooo i just purchased vip on a server but i was logged into the wrong steam account on chrome

marble mantleBOT
#

Hey, @wispy perch

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

noble terrace
jade sigil
#

HaviOdee

noble terrace
marble mantleBOT
jade sigil
#

76561199483153409 my b

noble terrace
#

I see above that you said you were banned though. If you can't appeal as a ban, try doing so as a mute appeal. Just put in the info section that you're appealing a ban: bans.rustoria.co

jade sigil
#

alright man thank you

slender jolt
#

Somebody help me for connection server EU Long. I have never played this server before but I can not join the server because of chargebacks

marble mantleBOT
#

Hey, @slender jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vague sinew
#

hey how do i stop paying for q skip

rotund nexus
#

Hello admin i haven't received any response about becoming a chat mod i applied through the website does it usually take this long?

spare widget
marble mantleBOT
spare widget
#

Otherwise probably smart to just be patient and be helpful and friendly in-game

rotund nexus
coarse lichen
rotund nexus
junior venture
#

Check ur requests maybe carti

coarse lichen
#

Yeah good idea.

rotund nexus
#

what would be the dm name

#

i mean the bot that usually dms

neat kettle
#

i need help with a banned

junior venture
marble mantleBOT
#

Hey, @neat kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

orchid anchor
junior venture
bright quarry
#

bruh... been waiting an hr for this VIP....

steep lava
#

i am waiting for support with my friend hotdo.

#

one sec

#

also can i be with hotdo since were together

rapid frigate
marble mantleBOT
#

Hey, @rapid frigate

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

bright quarry
#

omg how does it take an hour to respond to a VIP ticket?!

serene willow
#

!appeal

marble mantleBOT
#

Hey, @serene willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lone nest
#

my vip isnt working for us main

marble mantleBOT
#

Hey, @lone nest

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

bright terrace
orchid anchor
lone nest
#

i did now i am waiting i seen that after i typed in here

bright terrace
lone nest
#

just straight to queue

rapid pike
#

Can I report cheater in Discord?

orchid anchor
marble mantleBOT
#

Hey, @rapid pike

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
pulsar bolt
#

can someone help me

orchid anchor
near halo
#

i need admin

#

i’m in the active cheaters discord call

#

like i see him cheating on the server ( btw i don’t play rust but i’m just watching )

orchid anchor
near halo
#

idk how

orchid anchor
#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Sluts

#

us main down

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

surreal cairn
#

down again?

bright quarry
dawn sierra
#

@toxic shard

pulsar bolt
#

i keep getting timed out. its happened 4 times this wipe. twice in que, twice in game. ive never had this issue before. id just let to get back to my duo, whove ive been disconnected twice from now. and btw ive have a network support ticket open since 5:22 today (ticket 2299)

dawn sierra
#

im in waiting gor support

near halo
#

nvm guess i won’t report him cus i’m not tryna sign into steam on ya website and shit

pulsar bolt
#

IT JUST TZIMED ME OUT FROM QUE AGAIN MY GOD

surreal cairn
austere escarp
#

did main just crash?

orchid anchor
dawn sierra
#

@toxic shard pls

orchid anchor
#

We are busy with US MAIN. please be patient.

pulsar bolt
#

graphics card drivers?

vale ember
dawn sierra
#

what is going on ??? @toxic shard

orchid anchor
vale ember
#

what happened to the servers?

frail temple
#

whats up with main?

orchid anchor
#

it's booting up now

pulsar bolt
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic shard
#

Us main is not down, would bet on a network issue

orchid anchor
frail temple
#

huhhhhhh?

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pulsar bolt
#

i already have twice

dawn sierra
#

@toxic shard im B i just got ban for something

near halo
#

i’m not going on the website and all that work to report him

bright quarry
#

whatst eh client connect for toria

frail temple
#

everyone is disconnected Marc

toxic shard
frail temple
#

bro what

near halo
#

just saying i have the cheaters discord sever and you can see them in the calm screen sharing vincent the streamer and the guy cheating

frail temple
#

we're mid raid

dawn sierra
#

@toxic shard can i get some help

toxic shard
#

There are 12 lucky players still online

orchid anchor
#

Juicy, i already told you once to stop pinging the admins.

dawn sierra
#

sorry

bright quarry
#

no your not

#

if you were sorry you would stop

frail temple
#

hope it rollbacks

bright quarry
#

i hope it gets corrupted and they have to re-wipe the server xD

vale ember
#

the 30 man clans would rage quit

bright quarry
#

not all fo them

#

theres like 20 30 mans on this server, lol

orchid anchor
#

please proceed your conversation in #general

surreal schooner
#

why this server always going down bro

near halo
#

When is the server gonna be up

vale ember
vale ember
surreal schooner
#

whens server up admin i dont pay que skip to not even be able to play

bright quarry
#

victim of their own success, server cant handle 700 people

surreal schooner
#

fr

near bear
#

vpn ban 76561199032050765 <@&274971100184576010>

naive wedge
#

ds

steady crag
#

Smelly asf

naive wedge
#

fs

orchid anchor
marble mantleBOT
#

Hey, @dawn sierra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal schooner
#

i need to have a word with who ever owns this server

ivory pike
#

MF SERVER DOWN

sudden hedge
#

GENERAL LOCKED PLEASE FIX

pale helm
shell pawn
void estuary
#

still down

foggy badger
kindred plinth
#

US MAIN DOWN AF

gentle turret
#

Sounds like u guys want people to buy vip so that’s why you guys are crashing servers again so people without vip buy vip to skip the queo

near bear
brave fulcrum
#

Why are you all so fucking gay

steady crag
#

Use that vip money for sum

foggy badger
#

This is a common issue with unity engine

near halo
#

GET YOUR SERVERS UP

noble terrace
#

#general is locked for a reason. if you don't need support, please stay out of the channel.

steady crag
#

U discord mods smelly asf

foggy badger
#

Something the game devs have to look into

brave fulcrum
#

this is a common issue with your mother! (I wipe my cream across her face daily)

foggy badger
#

Dam thats crazzy

floral escarp
#

can you get mental suport here?

austere escarp
#

no

orchid anchor
near halo
#

Sven im here for you

foggy badger
#

no

steady crag
#

They server need support

floral escarp
#

man this is a shit server

austere escarp
#

sven no one is herer for you

polar gull
#

we all need support

hollow ocean
austere escarp
#

we do not care

near halo
austere escarp
#

w oil rats

near halo
floral escarp
austere escarp
#

im here for oil rats

void estuary
#

maybe one day we can play a wipe without crashing all day

austere escarp
#

ong

foggy badger
#

Oil rats in her now

floral escarp
#

@foggy badger can you be my therapist

thorn forge
#

is it getting rollbacked?

foggy badger
#

Sure

thorny bay
#

yes

toxic shard
#

Shouldn't be any rollback

foggy badger
#

Did I mess your head up with that jackie to much

near halo
foggy badger
#

Yessir

thorny bay
austere escarp
#

marc make roll back please

deep steeple
#

gotta roleback

thorny bay
#

when this back up

austere escarp
#

that would be a W for me

foggy badger
#

Marc has spoken

deep steeple
#

i watched this guy stweal 6 sleepers lootlmfaooooooo

surreal schooner
steady crag
#

Marc is a smelly discord mod

austere escarp
#

@deep steeple im about to spawn in on 10 full metal sleeping

surreal schooner
deep steeple
#

hazzawoo already did

austere escarp
#

XD

vale ember
thorn forge
#

@austere escarp im gonna spawn in on a tc griefed fucking base

surreal schooner
#

THANK GOD I HAVE A 4080!

deep steeple
#

he looted a full raid of 8+ people got 9 rockets some c4

thorny bay
#

when is it up

arctic vortex
#

holy fuck i wanna play rustoria us main

near halo
#

@quick sentinelONE WHATS THIS WIPE HYPE FOR IF I CANT PLAY THE GAME

austere escarp
#

no way send me a screenshot

polar gull
#

itll be up when they sell more vops

austere escarp
#

Ryan let me see bro XD

thorn forge
#

psyonik we bein deadass bro was 1 of 12 people still on

noble terrace
#

If you don't need actual support, please refrain from typing.

deep steeple
thorn forge
#

unlock general

near halo
steady crag
floral escarp
austere escarp
#

@thorn forge thats insane he got lucky XD

void estuary
#

why is general closed

deep steeple
foggy badger
near halo
#

dont lock gen and than not expect people to talk

forest cobalt
#

"WE ARE JACKING OFF DONT WORRY GUYS SERVER WILL BE UP SOON"

austere escarp
#

bro ryan hopefully you get the loot still

#

lmao

lunar linden
#

can u make server good from africa

deep steeple
#

hopfully

frail temple
#

aaaaaaaaaaaaaaaaaaaaaaaaaa

cold locust
#

rustoria mods rn ^^

meager phoenix
#

servers back up

oblique fable
#

Server up!

austere escarp
#

server down!

oblique fable
#

LOL

noble terrace
#

Seriously, if you don't need support, stay out of this channel.

meager phoenix
#

get trolled kids

polar gull
#

server wont be up until they sell 35 mor vips

steady crag
fossil geyser
#

Will my 1x4 be up after rollback?

foggy badger
#

Shouldn't be much rollback

austere escarp
#

Bro is a buzz kill

kindred plinth
#

this is becoming more common

quiet falcon
#

@foggy badger hurry tf u blood

foggy badger
#

Admins are looking into it

noble terrace
#

Last time, if you don't need support, stop typing in this channel.

quiet falcon
#

sorry mommy

frail temple
#

seems like u lot need support

kindred plinth
#

if I could connect, I would not need support

noble terrace
#

You know why you can't connect.

round jetty
#

I am unable to connect to rustoria us main may i have some help

bold ore
frigid sleet
oblique fable
#

I can’t connect either what’s up with that?

drowsy cliff
quiet falcon
#

admins are stuck on slowmode rn

foggy badger
kindred plinth
foggy badger
#

Please calm down

void estuary
#

its been 20 mins can we atleast have update?

round junco
foggy badger
#

Server will be up soon

bold ore
drowsy cliff
#

the server maintanence monkeys are going bananas rn

frail temple
#

atleast rollback 10 mins

fiery rapids
#

SOON

quiet falcon
frail temple
#

we wont be mid raid

foggy badger
#

Shouldn't be more than 10 min

bold ore
#

MY MOMMY IS MAKING DINNER HURRY UP PLZ

fiery rapids
#

OK !

round junco
untold anvil
#

For server or rollback?

cunning thistle
#

last time i play on this server

fiery rapids
#

PATIENCE

foggy badger
round junco
near halo
#

what server is down?

fiery rapids
#

IM PERRO

drowsy cliff
near halo
#

5x?

fiery rapids
#

the biggest bird?

foggy badger
#

Us main

void estuary
#

who the fuck plays 5x lol

meager igloo
#

yo i want a refund, this server is always down

near halo
#

me

noble terrace
marble mantleBOT
#

Hey, @meager igloo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

dull bobcat
#

i need a refund fro my vip

near halo
#

cant join 5x

orchid anchor
#

If you don't need support please do not type in here.

near halo
#

is 5x down too??

dull bobcat
#

this server is trash i need refund any admins

minor temple
dull bobcat
#

main is down i demand a refund on my vip

near halo
#

solo duo

fiery rapids
#

omg

half tulip
dull bobcat
#

this is pathetic

fossil geyser
#

Thanks for giving Its Ryan 0 vip

foggy badger
near halo
#

trio

fiery rapids
#

wakau shh pls,thx

near halo
#

how do i make a ticket

quiet falcon
#

!refund

marble mantleBOT
#

Hey, @quiet falcon

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

minor temple
foggy badger
drowsy cliff
near halo
#

L kitty can i dm u

kindred gorge
#

admin masterbaitin while their server is going to shit

minor temple
near halo
#

cause i dont see tickets

kindred gorge
#

nothin

sand dawn
#

is the server up yet

raven bison
#

No

void estuary
#

dilly any eta

near halo
#

stroking that shit so fast rn dilly

round junco
#

yes

half tulip
near halo
#

bout to fucking bust dilly

noble terrace
round junco
wanton lagoon
#

Same here just jacking and snacking

kindred plinth
#

can the admins share any details as to why the sever can't be restarted?

rotund nexus
#

Admin

drowsy cliff
foggy badger
#

Probably a corrupted file

frail temple
remote goblet
#

@rotund nexus whats the code

foggy badger
#

Give it its time

void estuary
#

imagine waiting in q for hours 3 times in a row lmao

warm grove
#

PLEASE ROLE BACK MAIN

frail temple
#

u kidding me

rotund nexus
near halo
#

Thats what i thought im back Im unmuted and im feeling better than ever

jolly lagoon
#

AYYY

deep steeple
sand dawn
#

Admin bro they killed us while we were sleeping help

jolly lagoon
#

MONGOLOID ADMINS US MAIN GET IT UP

near halo
#

I THINK IM GONNA SAY THE N WORD

brisk tree
#

The server is back up!!

thorn forge
jolly lagoon
#

OR I CAME FUCK YOU ALL FUCKING MONGOLOIDS

swift tree
#

Sewms like hdd is dying, maybe ssd (assuming top of the line hardware)

jolly lagoon
#

FUCKING USELESS CUNTS

brisk tree
#

The servers back!

vale ember
#

🇮🇱

frail temple
#

Best hardware my ass. Server crashes mid raid and one of the 12 on is the people we are raiding

lunar linden
#

very high ping in africa how make better

polar gull
#

Thank you!

round junco
quiet falcon
#

im in

drowsy cliff
void estuary
#

need a better host please this happens every wipe

brisk tree
#

I'm in too

magic bobcat
#

@frail temple thanks g looting all your rockets rn AB9 on top

near halo
#

im in

foggy badger
#

If we could have improved anything as far as software we would have

toxic shard
near halo
#

servers up

lunar linden
#

pls tell?

brisk tree
#

Servers up

swift tree
#

Maybe u guys take a few days off, start from scratch and test the hardware

lunar linden
#

where server host

quiet falcon
#

^

kindred plinth
#

texas

foggy badger
#

If you are not here for support please take a chill pill

quiet falcon
#

calm down jamal dont pull out the 9

remote goblet
#

Oh no

dull bobcat
#

stfu iam mad

near halo
#

im gonna fly to germany and lick hoppels stache

meager phoenix
#

are you guys going to fix the server?

wise sail
#

Hey gold how long do you think?

steady crag
dull bobcat
#

i pay vip for this bs

foggy badger
meager phoenix
#

a discord mod telling me to take drugs?

drowsy cliff
near halo
#

gold im literally stroking it so fast rn while doing coke cuz u told me too

lunar linden
#

vpn is very lot of monies

wise sail
#

@foggy badger how long you think

frail temple
#

AB9 doxxing server mid raid. knew it

kindred plinth
#

Gold is new around here

magic bobcat
foggy badger
foggy badger
wise sail
#

Ok

frail temple
#

lmao ur acting like we brought all the rockets

gritty dust
#

fiin

meager phoenix
#

@foggy badger how long till the servers up

oblique fable
#

Do I have time to take a dab? Or do I need to keep spam refreshing that’s all I need to know

magic bobcat
frail temple
#

damn gl

sand dawn
#

dont die to turrets

wise sail
#

@gritty dust yeah

frail temple
#

knowing u, u probably dead to turrets

stable bough
#

Going deep son

magic bobcat
foggy badger
gritty dust
#

your badd

frail temple
#

damn close em for me

wise sail
#

Remember who got raided and joined are team last wipe

round junco
#

im in

meager phoenix
#

im hoping too

slender badge
#

is it time to play?

gritty dust
#

mazuko

cunning thistle
#

new server

timid flame
#

Can any admins give me an update on my situation?

gilded belfry
#

servers up

slow whale
#

"top of the line servers GUYS"

wise sail
slender badge
#

whats up leo

meager phoenix
ripe verge
meager phoenix
#

that message was straight facts

steady crag
#

!refund

marble mantleBOT
#

Hey, @steady crag

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

gritty dust
#

rember you gonna be prim all wipe

slender badge
#

Leo you need 1 chad?

drowsy cliff
gritty dust
#

me and my 2 5 hours boy gonna fuck you up

main patio
#

ok this is getting out of hand

stable bough
#

Ain’t gonna lie I been liking rusty moose more and more lately

frail temple
#

guys did u check the plug in the wall?

gritty dust
#

im teaching irl friends how to play

main patio
#

35+ mins down ... is this not on aws?

weak dune
#

Did you try turning it off and on again?

wise sail
#

L mans

steady crag
#

Rustymoose don’t crash ever 10 min

gritty dust
#

thye both got like 20 hourse

wise sail
#

Easy wipe

cunning thistle
#

topia better

main patio
#

getting ddos? are you not using cloudflare?

slender badge
#

this is the worst possible server to teach them on but I love it

gritty dust
#

yeah

vale ember
junior venture
#

Please refrain from typing in here if you are not in need of Support.

slender badge
#

It is where I learned as well

frail temple
#

bro u locked general. This is general now

slow whale
meager phoenix
#

how much longer

vale ember
#

IM IN

stable bough
#

It’s up

slender badge
#

SERVER UP!!!

austere escarp
#

SERVER I SP

main patio
#

loading]

fierce halo
#

you're lucky

vale ember
#

62 ahead currently

austere escarp
#

SERVER UP

cunning thistle
#

Main down

stable bough
#

Checking my enemies sleeping corpse asap

slender badge
#

I am number 4

meager phoenix
#

imma be looking for all the sleeping bodies

void estuary
#

imagine sitting in q for a third time tonight

brisk tree
#

ITS UP ITS UP ITS UP

meager phoenix
#

better hope you get in fast and have a good computer

stable bough
#

Lesss go hopefully his doors open too

steady crag
#

Oh boy ig I gotta get vip now

meager phoenix
fierce halo
#

free que skip for me just got fof work

frail temple
#

30 min rollback

swift tree
#

Wtf

orchid anchor
#

#general is unlocked again. Please head over there.

bright quarry
#

thats a 15min rollback...

lone vine
#

vpn ban

orchid anchor
marble mantleBOT
lunar linden
#

Vpn make connect very bad in africa

lone vine
#

Idk why always vpn ban why

dawn sierra
#

@orchid anchor

#

my mic is not working

#

one sec

raw thicket
#

Hello, I would like to speak to an admin about an appeal, I would like to be heard out, hopefully without taking important time away.

ocean thistle
raw thicket
ocean thistle
marble mantleBOT
#

Hey, @raw thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raw thicket
# ocean thistle !appeal 🙏🏻

It says appeal denied, that is why I would’ve like to speak to and admin or someone of hierarchy here to discuss things with. I just want to get a chance to talk with someone to see if there is any possible chance ever to play rustoria again

crimson vortex
#

I was banned by mistake
cause playing with cheater but I didn't know about it

#

what can i do?

glossy cradle
#

get better friends

crimson vortex
#

it wasnt my friend

#

just neighbor

#

can i unban?

thin plover
marble mantleBOT
#

Hey, @crimson vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
crimson vortex
#

CAN I KNOW WHO IS BANNED FROM MY TEAMITES???

#

WHAT LEAD TO MY BAN

raw thicket
ocean thistle
marble mantleBOT
raw thicket
ocean thistle
raw thicket
#

76561198907628508

tepid owl
#

76561198345583271

ocean thistle
marble mantleBOT
#

Hey, @tepid owl

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

weary cave
#

I was banned by VPN for ID 76561199056150963

blissful herald
compact coral
#

my ticket finally gets answered and i cant even see the response🙌🙌

lime dune
#

I have purchased vip for two months, but there is no effect on entering the server, and steamid is also correct. Please help me solve this problem

ocean thistle
patent ferry
#

writes Banned Hacking

ocean thistle
marble mantleBOT
#

Hey, @patent ferry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

how to enter the server?

flat ravine
#

Turn on Rustoria Eu long

#

It's been 20 minutes on restart

near halo
flat ravine
#

Ежик ты хуесос

#

Заебал меня

near halo
#

А ДА

grizzled pebble
#

can some one ask me ? Why i can join on server ? EU LONG

ocean thistle
grizzled pebble
#

o thx

#

he was on server list

flat ravine
#

And why such a long restart

ocean thistle
near halo
#

HOW soon turn on the server?

ocean thistle
flat ravine
#

Ok

near halo
#

булыжник соси хуй

flat ravine
#

Ежик пизда твоей хате

#

Я тебя выебу нахуй ВЫЕБУ

near halo
#

где моя хата?

flat ravine
#

Около ранчо

near halo
flat ravine
#

Говори где хата быстро

near halo
#

ad17

#

aa17

flat ravine
#

пиздишь нахуй

near halo
#

?

junior wing
#

please take this conversation to a different channel

flat ravine
#

Ok

dawn sierra
#

@toxic shard I was told in a ticket that i need to speak with you about an issue that i have been having with joining the server

marble mantleBOT
dawn sierra
#

76561199044672165

toxic shard
frosty jolt
#

is there an admin here who could help me?

dawn sierra
#

@toxic shard im in it

ocean thistle
frosty jolt
#

i need to delete a metal piece off my base. think you could help?

toxic shard
#

On modded you have /delete you can use, on vanilla I'm affraid we can't help you

frosty jolt
#

vanilla 2x have /delete?

toxic shard
#

nah it's more a vanilla server with 2x gather rate

frosty jolt
#

damn :/

toxic shard
#

it's like the exception in everything 🙂

#

officially it's a modded, but it's more a vanilla in how it's configured

frosty jolt
#

you couldent just come in and help a bro out? ill venmo you 5bucks xD

toxic shard
#

Ahah no we are not allowed to do anything ingame

frosty jolt
#

damn ok thanks for responding

lime dune
#

/ticket

marble mantleBOT
#

Hey, @lime dune

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

why was I banned for cheats even though I didn't play with them

near halo
#

Steam ID: 76561199041159559

crimson vortex
#

I was banned for play with cheater but it was my neighbor, can i be unban?

raven bison
fierce mulch
marble mantleBOT
#

Hey, @crimson vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
#

!ticket @gusty radish please report them via our website or in game ticket system. Refrain from calling them out on discord and in game. It may hinder an admin’s investigation

marble mantleBOT
#

Hey, @gusty radish

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mild kiln
#

!appeal id Discord

marble mantleBOT
#

Hey, @mild kiln

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

elder flicker
#

I need help!

burnt hinge
#

Purchased VIP but still didn't reflect on the steam account. Steam ID 76561199274580034

fierce mulch
elder flicker
#

Purchased VIP but still didn't reflect on the steam account. Steam ID 76561199274580034

#

Please check it for me

subtle cape
devout dock
#

Is it possible to transfer vipka from long to medium?

fierce mulch
#

если ты играл несколько дней и хочешь перенести - так нельзя

warm lynx
#

Как приобрести вип?

shell sluice
#

admins is it possible to ban a bug user?

#

i can prove it by video

glacial dagger
marble mantleBOT
#

Hey, @shell sluice

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

balmy viper
#

!ticket

marble mantleBOT
#

Hey, @balmy viper

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fierce mulch
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

fierce mulch
#

по этой ссылке @warm lynx

brisk patrol
#

i have network problem, i think on network-support cant help me. have idea use vpn, but this server get ban for VPN and need appeal ? how it work

fierce mulch
#

but there is a chance to be banned because of vpn, yeah

#

but its not big problems i think, you just need to post your steamid here

#

its cause when hackers use vpn and you get banned because of them

brisk patrol
#

76561198402205482

#

if you add me to exceptions vpn ban. i will try to solve network problem to use vpn

#

a year ago I already tried))) waited 7 hours appeal

timid flame
#

Can I get an update on my situation?

glacial dagger
#

@timid flame what is the issue?

hybrid token
#

76561198970773610vpnban

noble terrace
#

Asking for updates every day is not going to speed anything up.

hybrid token
#

@noble terrace can u help me vpn ban?

#

76561198970773610

noble terrace
hybrid token
#

ok ty

warm delta
#

hello. i got banned on your projects again. why did you get banned and can i get unbanned?

#

here is my steam id 76561198355201535

gleaming wolf
marble mantleBOT
#

Hey, @warm delta

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timid flame
ivory falcon
#

why im i not unbanned yety

noble terrace
noble terrace
ivory falcon
#

nvm im unbaned in 26 mins

#

just tryed joining and it showed me

noble terrace
worn silo
marble mantleBOT
#

Hey, @worn silo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

distant bison
#

i need help on rustoria 5x trio server no bps im stuck

fierce mulch
latent jungle
#

!ticket

marble mantleBOT
#

Hey, @latent jungle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

latent jungle
#

Hello, I have a little trouble. The fact is that for some reason I have 80 more ping on rustoria sea main than on rustafied

fierce mulch
orchid anchor
fierce mulch
#

sea это азия

latent jungle
#

У меня на sea растафиде 120 пинг а на sea растории 220 а сейчас вообще 300

fierce mulch
# latent jungle Надо

ну оно ж так работает чем ближе расположен к тебе сервер тем пинг меньше

#

а там наверное сервера по разному расположены и поэтому такой пинг

latent jungle
#

Оба сервера в сингапуре но пинг разный

#

У меня скорее всего провайдер пидр

fierce mulch
#

мейби мейби

latent jungle
#

У тебя какой провайдер

near halo
#

I was banned for over two years ago looking to play again I’m a changed man

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Why am I denied

#

This was over two years ago and it was for teaming not even cheating lol

#

How can u do this bro come on g

gentle cipher
#

server down. someone do something 🙂

orchid anchor
topaz herald
#

where can i make a ticket about some1 cheating

lone hinge
lone hinge
marble mantleBOT
#

Hey, @topaz herald

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

topaz herald
#

thx

warm delta
#

HOW TO KNOW WHEN WILL THE APPLICATION FOR UNBAN BE CONSIDERED??

lone sierra
#

Damn

fierce mulch
fierce mulch
lone sierra
#

Main is down again

final moat
zealous glade
#

hi, im back again as even though the admins have tried to solve my problem multiple times it unfortunately is not solved, when i try to join the server 5x eu zeus, i load in and then get disconnected immediately, i have been unbanned as my appeal was accepted and that happened yesterday. i really dont know what to do... my steam id is:76561198835018764

broken oxide
#

What happend to EU Main?

fierce mulch
#

crashed

zealous glade
#

and now my friend says that the server kick bans me for: play elsewhere

broken oxide
#

i broke 2 Drones bc the crashes

zealous glade
#

why cant i just get unbanned my appeal was accepted

fierce mulch
zealous glade
#

76561198835018764

fierce mulch
#

its work now

zealous glade
#

is there even any admins active?

raven mist
#

Dm me and ill check asap @zealous glade

broken oxide
#

omg...

celest pivot
#

Vanilla EU Main is donw

brazen venture
#

fix eu main

gray blade
#

WE cant JOIN EU MAIN. FIX IT PLEASE

stone plover
#

what's wrong with the rastoria server?

final moat
#

Fix eu main. It’s mess

gray blade
#

why u got issue on the main and not the x2 and other ?

#

4-5 TIMES in less 1 week now.

karmic valley
#

L support

stone plover
#

гера а ты что тут ?

gritty basin
#

а я ничо

long bolt
#

i need a rollback

reef lark
#

Rustoria eu main LAG

high edge
#

мэйну пизда?

junior venture
#

Admins are informed please have patience.

near halo
lean widget
#

a1same question

proud igloo
junior venture
#

Keep this channel for support only.

noble terrace
#

We know EU main is down. If you have a question or concern related to EU Main, please be patient and keep this channel clear for other players who need support. Thanks!

tough bane
#

Sorry for the inconvenience regarding the problems of the EU Main server. It should be back online shortly. You can connect again soon via connect main.rustoria.uk

rugged ermine
#

how to get verified?

fierce mulch
gritty basin
#

ты не бушидо жо водила😡

marble mantleBOT
#

Hey, @rugged ermine

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

sturdy cosmos
#

family friendly guys

errant knoll
clever kelp
golden wasp
#

DEAD AGAIN 3 times 3 aks.

tiny crag
#

What does it mean, AI is disabled

noble terrace
golden wasp
#

fucking server, pay for what

errant knoll
high edge
#

I don't have any shooting sounds

ocean thistle
final carbon
#

Really?

pastel storm
#

\ticket

ocean thistle
marble mantleBOT
#

Hey, @pastel storm

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gray blade
#

sorry but u did something with EU MAIN that cause SEveral LAGG

#

like the old IP connection

minor inlet
#

where could i report the person who using scripts ?

limber gazelle
#

EU Main dead

hollow sable
#

any admins on?

wide jackal
#

Idk ppl buying vip for euo main, and you can not even affod norrmal servers, what is wrong with you @vital folio

lone sierra
#

HELLO YOU FUCKS <@&274971100184576010>

cobalt terrace
#

Eu main dead

mild furnace
hollow sable
#

<@&274971100184576010>

raven mist
#

Checking

mild furnace
#

and why i cant sent my gif in server

hollow sable
#

shenzyyy you webpage for tickets are down man

#

i need support man

ocean thistle
hollow sable
#

maybe

blissful herald
#

should be hopefully up and running soon

ocean thistle
#

thank you skyline!

lucid owl
#

server go to restart and i lose 2 tommy and 1 mp5

#

help pls

hollow sable
blissful herald
#

DM me whats up

lucid owl
#

@blissful herald i lose 3 guns and so many sulfur for raid gays

lone hinge
lucid owl
#

i play farm 1 hours this fucking and i gona lost it at the second

hollow sable
topaz herald
#

why does it say that login page error on tickets

tough bane
#

Development is currently working on some Web related features. ETA +30 minutes.

topaz herald
#

ok

ocean thistle
#

oops wrong reply

tiny lance
#

Hello, my friend is kicking from the server, he can't even get up. He has never played on your server and he has no cheats. What do we need to do so that he can connect?

#

<@&274971100184576010> help plz

#

Server EU Medium

#

Ник Tiggir

marble mantleBOT
tiny lance
#

SteamID64 76561198050820945

wicked topaz
#

There was an issue submitting my ticket, client.reportplayer 76561198354865453

ionic vessel
#

hi , is there any admin?

ocean thistle
ocean thistle
lone hinge
marble mantleBOT
#

Hey, @ionic vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marsh folio
#

cheater how do i make a ticket?

marble mantleBOT
#

Hey, @marsh folio

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tiny lance
drowsy maple
tiny lance
#

oks, thx

ionic vessel
#

i don't know why i can't make an appeal for the ban>?

ocean thistle
drowsy maple
marble mantleBOT
ionic vessel
#

okay?

gray blade
#

the server is so laggy since u change something..

ocean thistle
drowsy maple
marble mantleBOT
#

Hey, @ionic vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy maple
#

the player will have to wait for the appeal site to come back up if it is down

ocean thistle
#

ooo i think it's back up

clever kelp
#

main dead again

brazen venture
#

main crashed

tiny lance
brazen venture
#

its the 4th time today

ocean thistle
#

Will report this to the team, thank you guys!

river sparrow
#

store website is down

lone sierra
#

Thank you guys?

ocean thistle
ocean thistle
lone sierra
#

are you intoxicated?

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient dune
lone sierra
#

@ancient dune what you fuck what

ancient dune
#

calm down, do you need support or not? because if not head to #general

wintry quartz
#

!appeal @lean herald

marble mantleBOT
#

Hey, @lean herald

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ionic vessel
surreal cairn
#

Hi! I'm not able to connect to rustoria servers. I'm getting a timeout. The domain resolves just fine to an IP address, but for some reason I'm not able to get a route to the server? I was wondering if anyone's had this problem and what they did to solve it?

drowsy maple
marble mantleBOT
#

Hey, @ionic vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy maple
raven mist
surreal cairn
#

Correct

raven mist
#

Can you try again now?

cobalt terrace
#

Plz relog eu main .

surreal cairn
#

Works just fine now. @raven mist what was going on?

cobalt terrace
#

Lag lag lag

honest relic
#

Eu main lagging

cobalt terrace
#

Bad host

subtle cape
#

!appeal @spiral moon

marble mantleBOT
#

Hey, @spiral moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven mist
#

@cobalt terrace @honest relic Can u both make a #network-support-old ticket? Will help us tons resolving the issue

raven mist
honest relic
#

My whole team is crashing every few seconds

#

minutes*

tacit heron
#

MAIN IS LAGG
FIX IT

raven mist
woeful cosmos
#

Admin please ?

swift linden
#

Hello...I have an issue.

orchid anchor
#

Can you both state your problem?

swift linden
#

I have been playing on this server for many months now. It is clear this server is saturated with cheaters and noone is actually dealing with the issue.

#

The business model is flawed and this server/the game WILL die if the cheaters are not banned.

orchid anchor
#

What is your question here?

swift linden
#

My question...who are the mods and why do they not do their job?

#

why does this game have mostly cheaters ruining it?

orchid anchor
#

There are many people being banned daily because they're cheating. Across all of our servers.

swift linden
#

it is VERY bad...and constant...they are pervasive

#

yeah...but not even close to all of them

#

it would appear that more than half the players are cheating

orchid anchor
#

Lots of people make tickets due to cheaters. But some of them usually don't have proof or not enough proof to where the admins can do anything with it. Eventhough the admins take their time with every ticket they handle.

swift linden
#

I would like to become a mod.

wispy loom
swift linden
#

Us main

wispy loom
orchid anchor
wispy loom
orchid anchor
swift linden
#

constantly.

wispy loom
#

Using our ticket system or through F7 reports?

swift linden
#

the game is currently unplayable there are so many.

#

they constantly strip of anything you get...they can see where you are all the time AND what is in your base

orchid anchor
#

i'm sorry to hear that. But there's cheaters in every game and in most servers.

swift linden
#

they can see exactly how to raid your base

raven mist
swift linden
#

both

raven mist
#

Whats your steamid?

swift linden
#

thesarcipius

raven mist
marble mantleBOT
swift linden
#

76561198433945312

raven mist
#

Tbh, i dont see any tickets being made in our system on that steamid

#

F7 goes to EAC/fp and /ticket to us

swift linden
#

I cannot play this game anymore....but I want to be a mod and deal with the cheaters.

#

Make me a mod.

orchid anchor
#

You'll have to work your way up to admin

raven mist
#

You can always apply for chatmod and work your way up to admin ^^

swift linden
#

how many admins are there?

#

I am an adult...51

#

been gaming since gaming began. I hate cheaters

raven mist
#

Doesnt matter, we have around 30 +- admins

swift linden
#

you need many more.

orchid anchor
raven mist
#

Surely, but thats not as easy as it is

swift linden
#

I can do the job.

orchid anchor
ocean thistle
serene sentinel
#

can i get vip refund because of lags on eu main?

orchid anchor
marble mantleBOT
#

Hey, @serene sentinel

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

novel elk
#

76561198799434035 can I know the reason why I got muted?

inner panther
#

Why rust+ is disabled on eu main?

keen basin
#

!appeala

novel elk
#

!appeal

marble mantleBOT
#

Hey, @novel elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen basin
#

!appeal @keen basin

marble mantleBOT
#

Hey, @keen basin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

acoustic umbra
#

!appeal

marble mantleBOT
#

Hey, @acoustic umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
#

The mute was correct, but you're welcome to appeal.