#support
1 messages · Page 163 of 1
Please check #announcements
How can i report cheaters on UKN server? We have a fucking monkey wallhacking with 88 hours ruining arenas atm
Make an F7 report please
Where are tickets got someone to report for discord
!ticket
Hey, @sand path
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
whens wipe
hi, i want to apply as a chat mod, once im on the application website its saying linked to my old rust account, but when i hop on the rustoria link website its saying that im linked to my main account, how do i fix it
this is not the right channel for that man
Can one admin help me, tried to get help for a week but no answer
Can you state your problem? maybe i can direct you to the right people.
My appeal was denied, it was denied by shaadt and he has not answered me for a week, either not online or not seen it
Once an appeal is denied, it's permanent.
Ofc but I still have the right to talk to an admin as stated on the website (:
for sure! but the admin can decide wether they want to talk to you or not. And if so he'll do it when he has time.
!unlink
Hey, @brazen venture
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
VPN BAN
Steam ID:76561199471339300
hello, I bought a vipka from you for a eu long rastoria, but for some reason I can’t connect, I’m standing in line, I checked the vipka is active, here’s my steam ID 76561198875614837
when did u buy it?
bought yesterday
alright, please head over to #payment-support and press the button underneath the message in there.
any admin on?
Can you state your problem? maybe i can direct you to the right people.
banned like 50days already with no reasion
what is the message when you try to join the server?
it should say something when you try to connect.
it doesnt say anything about ban, its just keep disconnec, like this its been so long, other servers works fine
?steamid
Hey, @sterile dust
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
?appeal
Hey, @sterile dust
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i made ticket like 2months back
and it said its permantly, i didnt do anything wrong and i wasnt even playing on rustoria servers while i got banned.
You appealed and your appeal was denied. You also spoke with another admin and they explained what has happened. and why. More detail was requested and you didnt provide anything further to that request. I would suggest you DM @drowsy maple with everything they requested awhile ago in order to get this looked at further.
i think dale was speaking to someone else, we dont even have any chats
Admin please remove ban, i forget about that we need clean all chess and locks to replace player
!appeal
Hey, @zealous fog
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
guys what means this message ? and why i cant log in ?
file in a mute appeal and state clearly that it's a BAN appeal.
it was a ban appeal
I know, so if u fill out a mute appeal and state clearly that it's a BAN appeal. It will be looked at as a ban appeal.
Admin why we can join to server. Please help
You know why you can't join as you said it above, you are banned. Fill out an appeal.
Its okay when I fill the mute appeal and it said that its took up to 3 business days
Correct
@noble terrace when i fill out for an appeal, i got message that i am not banned
What is the error message when you try to connect?
Right, but what does it say when you get disconnected
?
Thanks, just will wait,
my reasson was only disconnected
What does it say when you try to connect?
<@&274971100184576010> look tickets blyat
well after dissconeect reasson it connects me again and dissconeccts me
@orchid anchor
No need to ping us, your ticket will be looked at by an admin asap.
Try to restart your game.
5 times did that (
Gotcha. Give me one second.
steam id?
?steamid
Hey, @unique raft
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
177291388
76561198137557116 or this one
second one. An admin will look at it when they can. please be patient.
!appeal
Hey, @blissful herald
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
make a appeal as Knackebroad said, just make it as Mute and in notes say its for Ban appeal
thanks a lot, do I receive any answer somehow ?
it will be approved or denied
You just got one. Please appeal via a mute appeal and state clearly that it's a BAN appeal. Once it's approved or denied you'll have your answer then. It can take up to 3 business days to get an answer. So please be patient : )
well i think i do because you fcks didnt do anything about it
Please be patient.
shush
No need to be arrogant here
It’s a lot of other players that make tickets, we do our best to go through them all but every ticket needs to be investigated well and thoroughly before being replied to and closed, hence the wait on your ticket. I hope you understand and as Knackebrod said please be patient! 
can an admin come cord rq cant be asked making a new ticket
wah 3 days crazy they will be raid 822 times ))
All reports go through tickets
As far as I see your appeal has been answered
jesus
usless
Feel free to join waiting for support
im waiting all tho 4 admins writing to me right now
The time you've been here complaining you've could have made 20 tickets.
shenzyy dont talk to me, dont like you
No need to, just make a ticket 
Offered to help via VC. Feel free to make a ticket
where ?
aaa i understand
Do you guys take f7 reports or do I have to put in a ticket on the website? First time on here
is it an ingame rule breaker on one of our servers?
Suspected cheater
!ticket
Hey, @agile jewel
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @strong roost
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
We do not take F7 reports, but we highly recommend reporting them via Both! F7 and our ticket system.
can i speak to an admin, my appeal got denied due to me being "gamebanned" but I'm not? I'm not able to appeal again on the website. https://uploadi.ng/
bought vip for eu long last wipe and have decided to play on eu main so is there a way i can move my vip over to eu main?
!refund
Hey, @fresh turtle
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
!ticket
Hey, @west spruce
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!report @reef basin
Hey, @reef basin
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Good evening. I haven't logged into the server for a couple of days, now I'm trying to log in and kicking. what could be the problem? Eu main
76561198078292745
What's the disconnect message?
no message
Literally nothing?
1 sec, screnn\
Are you able to connect any other rustoria server or any other server in general?
Try again now, please
1 sec
everything went to the server, everything is fine Thanks
me too
false banned for exceeding group limit when we wasnt even teaming we was helping a neighbour out for getting raided so we helped them
wtf i got banned aswell for no reason xD <@&274971100184576010> please
who are u ?
ezz raiddd
its called selective targetting
who do you think i am
join chit chat
EASY
ezz raiiid boooiissssd
EASY RAIDS U Need to teammmmmm
ur teaming but still losing kinda funny
teaming tf u mean
ez pz
ez
nice hole
xx
cOmE wIth ReaL rOcKeTs
real yomp bitch
same thing happened to me made a ticket 6 days ago still no response 76561199232447135
go get some bitches on yo dick
smart guy
bro said helping LMAO
Please don't ping staff. The admins will respond when they can.
!appeal @ivory falcon
Hey, @ivory falcon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@upbeat gorge wheres ur base gone tho?
!appeal @upbeat gorge
Hey, @upbeat gorge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
bit of a dent in it
false banned for exceeding group limit when we wasnt even teaming we was helping a neighbour out for getting raided so we helped them
yet u said it in this u was teaming
If you don't want support, head over to #general
when u bait ur self out in ur own message for teaming u plebs
what im i hearing u lose to counters and start crying thats funny mate freaks
You can't do this if your team or the other team already have a full team or almost a full team.
he didnt do that thats what the other guy typed
counters that admitted they teamed, u twat
git up son
?
your just shit actual plebs got dropped by a duo low it
please keep this channel relevant to support
haha 2v5 and ur mad
The next people who talk about anything other then support related questions will get muted.
am i mad ?
bots..................
go on then mute me pussy
who has control of your base ?
im inside ur base rn u were teaming they were legit on raid base and u were shooting only us not them :DDDD
teaming and still losing kinda cringe doe ngl
i killed them ?
??????
after the raid yes
can i get support when apealing says im not even banned
If you have been falsely banned, make an appeal
i cant make the apeal
Make a mute appeal and clearly make it visible that this is a ban appeal
YOMP ON TOP CHEATING SCUM
Rustoria eu main down
hello, i cant connect to EU MAIN
!appeal
Hey, @coarse lichen
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
EU Main its down
EU MAIN DOWN DO SOMETHING PLEASE
admins wake up! xD
working on it
I'M AWAKE
!appeal @heavy tree
Hey, @heavy tree
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@heavy tree you can also try dm'ing the banning admin. They will handle your appeal.
Eu main? still down
Currently booting
oka
How to authorize quicker for connecting accounts
i still havent gotten a response to my staff application
How long ago did u apply?
like a week and a half ago
I have pinged you in the Discord almost every day actually. Tried adding you as a friend. You didn't respond to either.
oh sry
Xd
!ticket
Hey, @west spruce
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey just checking about about my application I put out there about maybe a week ago. I have not gotten anything yet??
Have you checked your message requests?
It's been about a week or 2 . Have not gotten anything.
How do I find the admin who banned me.
Well im not sure in that case, sorry.
What message do you get when you try to join the server?
!appeal
Hey, @devout charm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
this is the fastest way to get an admin to look at your ban.
Yup, as long as its on an alt account, and thats the only gameban you have
i need some help i think i was banned due to having really bad ping when i got rust initially and they wont let me appeal
What does it say when you try to appeal?
it says denied and the decision is final, along those lines
someone told me to try as a mute but i dont get that option
Did you already appeal once before?
yeah but not as mute i dont think
if u already appealed for a ban before and it got denied. That decision is final.
So you won't be able to appeal again.
i didnt even get to stand up on the beach tho
that has nothing to do with the appeal.
but why wasnt my ban appealed if it was false?
If you appeal, an admin looks at your ban thoroughly and if they decide that it's a valid ban your appeal will get denied.
So it wasn't a false ban if your appeal got denied.
but i didnt hack or anything that makes no sense, also on the website they told me to try to appeal again as mute
can you look at it? my appeal i mean
?steamid
Hey, @timid flame
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199046592365
an admin will look into it when they have time. please be patient in the meanwhile
ok thank you!
have you restarted your game?
yes its been like this for a week and i made a ticket a week ago
have you tried verifying your game files?
actually thats exactly what it says for me "Disconnected: Disconnected"
it could be a ban or something wrong with the files or game.
Try verifying your gamefiles
if that doesn't work, you're probably banned.
yeh its only toria
yeah i completely redownloaded the game so it has something to do with a ban
what kind of ticket did you make a week ago?
you're sure it's been a full week?
If an admin could look into this case please. This user's steam id is 76561199046592365
is it possible for you guys to tell me how many game banned alts i have
!ticket @plucky path
Hey, @plucky path
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
would they say if they checked my case in this channel or do i need to look somewhere else?
!steamid
Hey, @small flame
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199046592365
i see you're not verified. So you won't get a dm.
how do i get verified?
!verify
Hey, @timid flame
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Do you mean your appeal?
I want to know how many game banned alts i have i forgot how many, please help
i think i did it
if you appeal, you will get a dm when it's been handled.
so i need to appeal again?
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
although i feel like you should know this
76561198835474639
@noble terrace
Hi there. It looks like you already appealed and your appeal was denied. The outcome of an appeal is final, so unfortunately you won't be able to appeal again, meaning you cannot play on Rustoria servers.
You should have seen the reason during your original appeal.
i never got any information just denied
i have no idea why i was even banned
ive never been banned on any game ever im at a loss
thursday last week
Alright. Well, the admin who banned you has been contacted and will check it out one more time. But usually appeal decisions are final.
thank you!
Unfortunately, I can't find out how many game bans you have. But if you're asking, that means there are probably a lot.
haha honestly not sure im just hoping its below 3 but im not 100% sure
@noble terrace this is another one. Appeal hasn't been replied to within the 3 businessdays
has been waiting a week
Since you're verified, you should get a response via DM. That being said though, even though the average response time is 1-3 days, it can occasionally take longer depending on the situation/admin's availability.
But, I will let the banning admin know in case you somehow fell through the cracks.
thx
Why do you ask? Are you appealing or something?
Can you give me your steam ID?
76561199232447135
Nope, just wanna know how many game bans i have
I've let the admin in charge of your case know.
!appeal
Hey, @fast void
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Will get banned for stream sniping?
We do not encourage this.
Hello admin, me and my team got false banned and had appeal two day ago. Please review and help
We had all appealed. In US medium
no
Yer
The other account is the one you are on @latent whale
The jdotcgb is the account I play on
The other was my other steam I dont use
Does it have to be connected to discord?
This account (https://steamcommunity.com/profiles/76561199177022444) has never played our servers.
This one (https://steamcommunity.com/profiles/76561199232929669) is on our 5x right now.
@latent whale
Yea thats the one im playn on the jdot
Bet
Then sign in on the other one and re-link
Lmk when you have requested and I will approve it
Just did
One sec.
Okay now log into the other account and relink, let me know when you relink so I can give you booster
@latent whale
Bet
how can i make a ticket
To appeal a ban or to report a rulebreaker?
kinda but a problem with server restart
Oh what happened?
idk if it happens every time with server restart/crash but I was on oil and the crate went away with 3 mins left
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Done @timber bridge
@latent whale do /auth in game now
!ticket That is interesting... weird bug. I would do this to report your issue
Hey, @frail tendon
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Lmk how it goes.
Bet gotcha
All good now?
Yup
Awesome!
Thanks ganger
I joined steam group it saying Im not in may have to wait @timber bridge
Ok bet all I need left
I'd give that some more time and try it again
If it doesn't work in about an hour try the method that was given earlier if that doesn't work then feel free to dm me as I'll likely be asleep or post here and someone will try to help.
Please refrain from calling them out in chat and on discord. It may hinder an admin's investigation. Thank you for your report 
Hello, is Rustoria looking for experienced admins? I recently left Nexus Online Services and would love to talk to someone about joining your team!
I saw the applications but it only gave the option for chat moderator, i'm not looking to be a chat moderator. Should I still apply through that?
I’m not entirely sure as I don’t handle applications. I believe it’s a great starting point for someone to reach out to you for additional information. You may include you have admin before too. I hope this helps
help me
Thank you ❤️
I can't log in to the server through my account https://steamcommunity.com/profiles/76561199167840700/
что пишет ?
может потому что сейчас рестарт? @tough pike
просто дисконнект
нет,вчера пробовал заходить,пишет просто дисконнект
банов нет,через сайт посмотрел
это бан 90%
нет бана
попробуй подать аппеляцию
!appealru
Привет, @tough pike
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
оно просто не показывает что бан на сайте, система лагает
попробуй как мут аппеляцию подать если через бан не работает но укажи что у тебя разбан
хорошо
это чё мне 3 дня ждать чтобы ответ блять получить?
да(
всем привет, а когда вайп будет?)
@naive kindle Sorry for ping but may i ask you 1 min for me I've been trying to reach you since yesterday
What's up
i'm in voice channel if you have time sir
Can't VC right now, feel free to drop me a DM
Thank you alot
Anyone knows a good base design for offline defence? Cost isnt a problem so can be a bit higher. Group size around 4
If we can count it as support xd
Guys, 2x wiped with bp?
my ticket disappeared no response
and i have my discord linked
You should be able to get the result by connecting to the website again
no
hi there, i keep getting kicked when trying to load in
i get to warming prefabs, then it kicks
!gamefiles
Hey, @near halo
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
its only doing it for this server
how do i become un banned from rustoria
someone said it could be vpn or internet issues
!appeal
Hey, @storm moat
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
thx
rustoria allow vpns so im not sure whats the problem
verifying now but idk if itll fix
how my appeal was denied but it was for being muted how do i appeal to be able to join server
you cannot appeal anymore?
bro i need to appeal again ill get a hold of a dmin or something
@fierce mulch please help
man im not sure how to help there
all you can do its restart pc, steam, game
its only doing for this game bro
then if doesn’t work try to reinstall game
only for this server i mean sorry
all other servers its fine
please help bro do u know any fixes
Does it get stuck or you get disconnected?
guys i have problem with join to tournament can you help?
What tournament ?
base invadrs Na
can u help marc :/
Open a #network-support-old
You need to open a ticket in the Base invaders discord
Hi, someone's team mate just got banned by anticheat. How can I report his friend to get him banned for assoc
You can make an ingame ticket
but we have a lot of vpn bans recently that show in chat, usualy people getting banned by anticheat will get their teamates automatically banned
i'm confused why vpn bans are relevant
Because we have a lot of report of this kind lately that concern vpn bans
Eu servers appear to be down
which one ?
A player was cheating obviously and got banned, this has nothing to do with vpn
EU medium
EU servers down?
How do I make a ticket in game
!ticket
Hey, @radiant haven
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
eu max 6 3x no bps is down
EU medium seems still up
cheers
eu long down?
eu long afk?
For sure it's not, I'm on it
If you face network issue please ope na #network-support-old we will look into it
Why was I kicked from the server with the reason time out and now I can't log in, and the rest are playing.
i think servers crashed idk tho
Why then half of the players are calmly playing, and I can't even log on to the server
No eu server crashed, looks like it's a network issue, if you want to help us solve it open a #network-support-old ticket
Restart the eu long server, lags and ping 3k!!!
Please make a ticket in #network-support-old
Restarting doesn't fix network issues
i wait for a hour already:(
I don't see any ticket open currently without a response
actually I don't see any ticket from you at all
can I say my question to you in private messages?
I was banned for getting up on a bed, how to remove the ban?
!steamid
Hey, @warm lynx
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Steam ID: 76561198155210797
!appeal
Hey, @warm lynx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
guys ?
I need to get an answer to the question
you can ask your question there
I enter the nickname of the teammate, but it is not displayed in the registration, what should I do?
guys??
Are you referring to Base Invaders
yes!
Try making a ticket in the Base Invaders discord
i maked i wait already 1 h 30
Okay, it can take some time especially if your issue isn’t a simple one, all I can suggest is that you be patient and wait for a response from a staff member.
pizdec
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please don’t call people out directly. Did you make a ticket?
yes
ruined my snowball, will be so annoyed if he doesnt get banned
i got 7k hours and he just somehow has 100x the gamesens with 300 hours and knows my every movement
now hes roofcamping me off outer bags from 270m away lmfao
If you made a ticket then it will be looked into 🙏🏻
When do i get unbanned for over team limit
Usually bans for being over team limit/cycling team members are just for the remainder of the wipe, but it can depend on other factors (i.e., if it’s happened before)
Is this channel where I would look for updates on my situation?
@timid flame Yes usually, but as Jyrcella it is unlikely the decision would be changed
That would be really disappointing but as long as I get an explanation that would be nice
I hope so too 🙏
What?
!appeal
Hey, @fervent sonnet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
admin pleas check my appeal
No u have to wait
!appeal
Hey, @dire flame
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can you help? I go to the server, I'm loading. I go to and I get kicked because of disconnected: disconnected. And in the chat on the server it says "Server kickbanning me (Hacking)"
why cant i connect to us long
!appeal
Hey, @sonic bay
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Is there an administrator online
What is the error message you're getting?
Can you state your problem? maybe i can help you or direct you to the right people
an admin will reply when they can. Please be patient : )
Hello, they gave me a ban, because I got up on a bed that a person threw back to me, I met him in the game
I'm new to the game, didn't know he was a cheater
How to remove my ban, I really like your server, I play without cheats
!appeal fill this in, and maybe you'll get unbanned. Otherwise you have to wait out your temp ban.
Hey, @warm lynx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
thank you
I want buy VIP MAIN EU but paypal doesn't work in Russia
Rustoria Eu Main disconnects me all the time
I BOUGHT VIP AND I CANT CONNECT IT JUST DISCONNECTS ME RIGHT AWAY
admins!
ADMINNNNNNNN
You are banned. If you want to appeal, go to bans.rustoria.co
You are banned from our servers since 2021
why?
what disconnect message are you getting?
over toxicity
HELLO PAYMENT WENT THROUGH IT JUST KEEPS DISCONNECTING ME
Disconnected: Disconnected
If you make a payment support ticket, our team can help you
I want buy VIP MAIN EU but paypal doesn't work in Russia
Try restarting your client. If that doesn't work, verify game files.
@toxic shard help me vpn ban
@noble terrace
!appealru
Привет, @small night
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
Steam ID:76561198871668792
disconnec: disconnected
!appeal if you try to appeal, does it let you?
Hey, @wicked plover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Try restarting your client. If that doesn't work, verify your game files.
i am having same issue, that doesnt work
you can join any other server fine
I want buy VIP MAIN EU but paypal doesn't work in Russia
You may have a ban of some kind on our servers then. Try to appeal at bans.rustoria.co
fck man i thought this shit only happened on rustafied
I'm sorry but there's nothing we can do to help you. We have no control over international regulations.
I have not been banned, I know that for certain. I was playing for 15 mins and there was no ban kick message
me too
Already did and it doesnt work
?steamid
Hey, @tranquil jay
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
!appeal
Hey, @plucky shuttle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561197970565278
appeal what and why? im not banned wtf @noble terrace
any active admins who could look at my ticket?
Fix your fucking vip slots
You may be and that's why it's showing your message as disconnected.
have also been pinging google and main.rustoria.uk to make sure it isn't on my end and the pings are fine
Men, i was playing and suddenly it disconnected me and dont let me join
me too
No ban message apeared
jyrcella join support and ill screenshare to show you
Im not f***ING banned bro
its weird
Fix the fucking vip slots and stop saying stupid things
actually excited to play on a good server for once and then this shit gg
We have no control over VIP. What's your steam ID
76561198904349981
Mine is 76561198127194390 i have same problem
can't screenshare in the support rooms
ripp
how can i fix, if i try to join it says disconnected disconnected
Well, GG Wipe
put a door on a cave but no tc and was only wooden so prolly gonna join to it being raided
was gonna enjoy having a cave wipe for once ):
I dont know but its incredible that they tell us to see if we are banned when we are lot of vips with the same problem at the same time
how do i do ticket
not just VIPs. a lot of players have been getting the same disconnect message over the last few days.
!ticket
Hey, @silk trench
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
how do i fix it?
!appeal
Hey, @silk trench
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
disconnected disconnected
Okey but are you going to fix it or are you going to give me back the money of the vip?
@noble terrace so once my appeal is denied its basically over?
finally I am let in
WOOOOOOOOOOOO
Correct
yeah
my neighbor invited me to team so we wouldnt kil each other
Okey i just fixed the problem by myself after trying lot of things. Great support once again
he must of been cheater
you are responsible for who you invite in your team
you are responsible for who you team with, you know what I mean
guys go to steam, properties, local files, and then something like control files
so wtf do i do
and worked for me
your appeal got denied right?
yes
wait out your ban
You now wait out your ban
all appeals are read through thoroughly
can i speak to an admin, my appeal got denied due to me being "gamebanned" but I'm not? I'm not able to appeal again on the website. https://uploadi.ng/
Please head over to #general if you don't have anything support related to say. We gave you multiple answers. Thank you.
I offered you a lot of options based on what I know. What exactly was the solution?
knackebrod be nice to me i just got banned. basically like a false rape charge at this point
i skipped school to beat dick and get banned on long
I had an admin look into your account. You were kicked for packet loss. So nothing we could have done on our end anyway.
76561198364121363 VPN BAN !!!!!!!!!!!!!!!
@toxic shard
You were kicked for EAC temp cooldown, which isn't something we can control on our end.
You got disconnected for EAC temp cooldown, which is not something we can control on our end.
so its perma?
Based on what Marc said earlier, yes.
damn thats sad
This has already been fixed
vpn ban Steam ID 76561198871668792
Hello. I didn't have a big problem after I log in to Rustoria.co - EU Main writes Disconnect instead . For no reason, I have already restarted the computer, restarted the rast. What should I do?
Verify your game files
Do you know how to do that? Otherwise i can explain.
Why, I wouldn't have thought of it myself
Because that could be the problem. If that isn't the problem you're probably banned.
well, explain what you need to do, maybe I'm doing something wrong, but I won't download the rast again
!gamefiles
Hey, @stone plover
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
It's good that I bought a VIP now I would still be in line
watch that video and it'll explain it : )
I get disconnected non stop from Rustoria main is that normal?
Have you restarted your game client?
I don't understand there's something else there, and even more so I have other servers coming in
yes
Then try verifying your gamefiles
I was playing like 10 sec ago
can you voice chat with me so i can explain it?
Hello men i was in server i got kicked for no reason why
You might have been banned then.
now i have to wait in queue, wtf men?
Try to verify your game files and see if helps. If not, we're sure you're banned.
answer in PM
!appeal
Hey, @nova stag
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Refund?
not up to me. Appeal and see what the result of that is.
I GOT BAN BECAUSE OF PLAY WITH HACKER IF THIRD TIME IG OT BANNED FOFEVER?
@spare widget
!appeal
Hey, @drifting shale
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
make ban appeal on website : https://bans.rustoria.co/
he writes to me that all files have been successfully checked
what's next ?
Bro the admin straight up said “You got gamebanned” on my appeal. I checked and I’m not, and able to play any other server but not rustoria. If I’m game banned I shouldn’t be able to play?
This is so wrong to pay and get insta banned
Steamid?
Guys, what is the problem?
Can i help you?
Have you restarted your game client?
Yea
Seems to be up for me
And reload computer
!steamid
Hey, @fringe hedge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199238437133
Try again
I CONNECT TO US LONG AND GET INSTANTLY DICONNECTED WHATS GOING ON?
Same
I see you have a EAC timeout, you'll have to wait 4 more mins
WHAT ABOUT ME ?
!steamid
Hey, @dense storm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Same problem, bro
i told you to wait 4 more minutes 😛
76561199244249108
yo
i'm banned it told me to come to this discord, idek why im banned
probably cause im on an alt
Looks like you were banned for hackking. Feel free to appeal on bans.rustoria.co
Whats in the ban reason?
Like what name
"luke" which is my main which has a vac ban from 2500+ days ago
more like 3500 days for the rust vac ban, i cheated on rust in like 2012
Yeah, but what name is on the ban reason?
WHATS UP WITH ME
idk it just says Luke
Dm @balmy cypress
which is my name
^ @dense storm
If that name is in the ban reason, feel free to dm them
WHATS UP SHENZYY WHATS GOOD WIT MY SHIZ
thanks can u tell him 2 add me
I've already told u what to do Uzi
!steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
my steam id for my main or my alt
I SENT IT ABOVE
both
"Looks like you were banned for hacking. Feel free to appeal on bans.rustoria.co"
I WAS BANNED?
3rd time, yes
LAMO WHERE DO I APPEAL
do i send it here shenzy
Sure
he already sent the link now shut up thx
76561198129950470 and 76561199180985185
Will forward
thx is luke active?
how long do appeals take?
Hello, are you able to speak in voice?
men
can u give me queue skip for 2 mins atleast i got kicked for "Disconnected: disconnected" something and now i have to wiat 200 ppl queue men
Whatsup?
I got banned and the reason said hacking idk if this was some kind of mistake or
how long does it take until they respond to a vip issue ticket
Normally instant @harsh ice
You do need to type in there though 😄
Three times I've joined the server and played for like 10 minutes each time until I get disconnected:disconnected and can't rejoin for 10 mins. Is there anything that can be done about this? I have spent more time waiting for EAC cooldown or whatever it is just to get back into the server than I have spent actually playing the game. 76561198151982225
Sounds like you'd be best to create a ticket in #network-support-old
Sorry to hear about the problem, hopefully doesn't mess with wipe too much
76561199372941911
Can I get a refund? Disconnected: disconnected is driving me nuts
!steamid
Hey, @nova stag
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Yeah.. You wont be unbanned lol
i got random banned on rustoria.co 2x vanilla my steam name is korven12
!steamid
Hey, @mild elk
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
this is my steam id 1524845313
Please use the link above
Please provide me that steamid
76561199485111041
Checking
Looks like you were banned for ban evasion. you can appeal whenever your gamenbanned account reached 180 days.
Any update on my situation?
No idea what that situation is, whatsup?
Well I think I was banned but no one can tell me why and they said they contacted the admin who did it and to wait till it’s figured out.
I’m assuming it’s because I had terrible ping the first time I tried to join because I didn’t even get to stand up on the beach due to lag and then just banned out of nowhere
!wipe
Hey, @subtle yoke
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
hi, I bought 3 as a gift, but they don't work
and they are not in Purchases
the money was debited from me
What why tho :(
my account that is game banned is more then 180days
Is it possible to check why you were banned?
i got banned for hacking when all i have done on that server is click on therespawn button
You had graphics quality on 4 and that’s what caused your ban
At least it did for me 😳
lol i had 4 on
guys just stop hacking, gg
!appeal
Hey, @mild elk
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Friends, please check my request, I want to play ...
Gave a ban just like that ... Steam ID: 76561198155210797
!appeal
Hey, @warm lynx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I wrote, wipe soon, how are you without me?)
sadly but appeal can take up to 3 days
Tell me why is it so I never played but was given a ban on an upcoming great project?)
If I'm in a party with a cheater, how can I find out if I met him in the game?
do you use a vpn?
No
I was given a blocking of your server for the fact that the cheater threw back my bed
its called playing with hacker
You would never do that, would you think he's a cheater?
I am an adult, I started playing recently, how could I understand?
you cant, so next time you shouldn’t invite everyone to your team
choose teammates carefully
Now I understand perfectly what friends are ..
Certainly
for now just wait for admin decision
I hope you can help me
im just a regular player
okey
thank you
np
!appeal
Hey, @hushed lance
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I already understood
Admins, can you quickly unban my friend, wipe is coming soon, and you are not doing anything
@west mica
?
@tough yarrow
Please
.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
but i think you can consider the apilation much faster
You will come to me in Russia, I will treat you to vodka
Hello men my friend game c resh pls give him queues kip for 5 minutes men
good trade
Sorry we cant do that
я ж тебе сказал уже, что от 1 до 3 дней)
БРАТ , ЧТО ЗА НЕ СПРАВЕДЛИВОСТЬ?
да какая разница, у меня такая же фигня была и я с другом попросил разбан и за +/- 30 минут они разбанили
какая? тиммейт читер?
да
так это зависит не от того, что ты в чате вежливо попросишь
playing wtih hacker вроде так
а от того в онлайне ли админ или нет)
так там 1 админ всего/
ну только админ который банил может тебя разбанить
да и мой друг получил бан часов 6 назад
But I would ask @raven mist to doubly check
Already have an answer, you're not getting unbanned
pretty sure you know why yourself
I don’t but if you would be so kind as to tell me
It won’t take long, like a couple words would suffice
I have 200 hours, I don't even know all the rules, how can I find out what's wrong with me?
He wasn't even in my game

Whats your steamid?
Steam ID: 76561198155210797
Is it that hard to explain why? 😟
update coming out today ?
Dont believe so
??? It’s always first Thursday of the month
As far as i can see , your ban will remain untill 03/16/2023
EXPAND POP MAN PLEZ
Can you make an exception?
It is clear from my account that it is mine, I have never played with cheats
You were banned for playing WITH a cheater.
But no, we do not make exceptions
Can you tell me why? That’s all I’m asking. I don’t want an unban no more :|
How can you understand a cheater? If he wasn't even in the game with me
You were banned for hacking. You know what you did, lets not waste any more time on this discussion.
cheater gave him a sleeping bag
Hey, @raven mist
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Do you want to lose a player like me?)
I feel good
If I go into the game and they give me a cheater house, am I playing with a cheater?
I guess you'll have to wait untill the banning admin reviews your appeal

I never hacked on your server fyi
can you find out who banned my friend and is the administrator online?
He will need to wait like anyone else
если подали аппеляцию, то вам просто надо ждать, я же сказал
All other cheaters, and I'm an honest player, and I want to play with you
he just gave me the house
Пошли они нахуй , он мне просто отдал дом
Like i said, be patient. Coming in here spamming this channel is not gonna speed up the process
так жди пока тебе админ ответит, скорее всего тебя разбанят в таком случае
Can you speed up the process please?
I cannot, wait untill its reviewed
Help me, you need me!
Should I just write like this?
мужик, потерпи ты)
от того что ты в чате будешь просить чтобы посмотрели быстрее не станет
I cant connect to server it doesnt show up and when i use ip it doesnt connect
Hey, what server are you trying to connect too?
rustoria main eu
Are you using this IP: connect main.rustoria.uk ?
Yeah
Can you please try with this one: client.connect main.rustoria.uk
It only says connecting but doesnt actually connect
Can I get some help real quick?
Somehow the server came up now so im fine
i was banned 2 days ago and i submitted appeal, and it was accepted. but i still cant join the server and get instantly kicked
How long ago did you get unbanned?
It should have a timer on the appeal
What's the ban reason?
i used a vpn to use discord on school internet
!steamid please
Hey, @zealous glade
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198835018764
Ty let me forward this will be in contact asap.
alr
@plain jackal
any updates?
Im banned off rustoria 2x? all it says is come to discord
Can someone check my ticket out, got gifted vip and its not workin
whats the name after it says come to discord
Prodigy
@stiff widget
Prodigy will need to talk to you. Feel free to DM him to try to set up a time.
Mann im just trying to have wipe be a movie 😢
!ticket
Hey, @pseudo raft
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @pseudo raft
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hey man i saw you didnt respond yet are you busy?
@noble terrace
?
Restart your client first. If that doesn’t work, verify your game files.
Issue still persists even after verifying/restarting
I can join other servers though which makes me wonder if I am still banned/issue with ban system?
Fixed it. Thank you
!appeal
Hey, @gusty garnet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
There’s a kid trying to sell cheats I baited him out so it says what he was selling and shit
in game?
Discord
dm me
Keep getting this error message when trying to appeal. It's been about 20-30 mins
!steamid
Hey, @pseudo raft
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199067298240
Try now
To send the appeal or log onto the server?
To login on the server
All good now. Apprecaite it
Awesome
what does it mean that my appeal was "accepted" ?
You can rejoin the server
ah nice
It might take 5-10 minutes tho
alr although i still couldnt join it even tho i waited 1 - 2 hours
gonna try again now
What disconnect message are you getting
the same as before disconnect:disconnect
and my friend sees that i get kicked for ban evasion still :/
Use !steamid if an admin sees it they should be able to help
Hey, @zealous glade
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Should be good now
thx man!
do you guys help if i get stuck?
like i physically cant get out of somewhere
in a monument
guys can u ban player named Lisa he still joining and still getting kickbaned by server
!ticket
Hey, @sudden geyser
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
WTH now it kick for PLAYING WITH HACKER i have litereally only played with one guy, my friend who is playing on the server right now. i really dont know what to do
Try again
and now i get disconnected:disconnected, but my friend doesnt see ban kick in chat so ig thats progress
This might be caused by network issues. You can try making a ticket in #network-support-old
i gonna do that tmr too tired gn
someone asked me what the color black was called in spanish in chat and i replied with negro and I think i got banned
Okay, I hope it works, good night
Did you get banned or muted?
banned bc i got kicked from the server and when i try to rejoin i just get disconnected
and i restarted my game too
!appeal
Hey, @green current
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
This is a common way for people to bait others into saying a racial slur. Please be more careful of this in the future.
lol okay my bad and the thing says Im not banned which is weird so ill try reconnecting to the server again

