#support
1 messages · Page 161 of 1
reported someone for doing the same thing i got banned for a while ago and they didnt get banned, guess that means my last ban was simply an ego ban
Is there any chance you could take a look at my appeal application?
As I have told you before, this can only be done by the banning admin. You have to be patient with that. It may take up to 3 business days
Oh. I just see other people discussing bans here. OK
Appealing is the correct approach to this issue. Patience is key here.
I can assure you that you were not ego-banned. I'm not aware of the situation as I was not the one who banned you nor was I the one who looked into your ticket. What was your ticket ID?
the part of the ticket after the back slash?
#xxxxxx
does e166ea work?
Yeah, having a lookie
apreciate it
I'll send you a DM
wont show anything about my last ban idk if you guys keep a ban history tho last ban was over a year ago but still doesnt make sense to me to this day
how to add ticket?
!ticket
Hey, @pliant nest
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @queen oracle
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hello admin I got a band
Do you want to know how to appeal it?
Yes
!appeal
Hey, @fiery kayak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I have a band for no reason
If you believe you were falsely banned you can appeal by using the link above.
ok
Glad I could help
How long does it take to be answered
I appealed like six hours ago and am still waiting
It can range from 1-3 days, the admins are very busy people, so it can take some time for them to get to your appeal. But just be patient and they will get back to you.
Can I talk to admin?
why me banned ? bruh i just join to server
About your appeal? You need to wait and be patient like everyone else unfortunately.
It should say the reason when you try to connect.
ok🥲
hacking , but i no hacking
everything seemed to be fine, but then I go back to the server and they kick me out
!appeal
Hey, @vapid bear
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Could the reason vpn
Yes that’s a possibility.
?steamid
Hey, @fiery kayak
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Is the band removable?
No
Steam ID: 76561199135180446
No
Give me some time to see if I can get more details
ok
Your ban was indeed because you’re using a VPN. You’ve been unbanned and should be able to connect now. 🙂
someone hiring for zergs or sum ill farm and shit its just be and a friend we both got 1k hours
This kind of message should go in #looking-for-group
thanks
Thanks 😘
No problem, glad I could help
found a hacker on rustoria eu main
ID 76561198248110616
!ticket
Hey, @true schooner
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Can an admin look into X22 on EU Long, running tcs pumping water like 4 grids, think you should demolish them 🥸
Please see all rules for our servers at https://rustoria.co/rules
I think you'll find if you read them, it states on Long servers it can only be 2 grids
Done, cheers
There is a cheater
!ticket
Hey, @spiral hill
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @oblique pebble
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!ticket
Hey, @toxic echo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i got banned for excessing the max team limit of 3... but i was solo
!appeal
Hey, @oblique pebble
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i dont understand guys
What do you not understand?
why i got banned
You can check the ban reason by joining the server you were banned on, it will be in the disconnect message.
If you believe you were falsely banned you can use the !appeal command to appeal it.
!ticket
Hey, @oblique pebble
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
need an admin in 2x Vanilla US blatant rage hackers killing eveyone flying around in heli's
!ticket
Hey, @cobalt flume
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
cords?
no idea what the cords are or are you asking for steamid
I was asking about where you last saw them on the server
Please make a ticket if you haven't already
I have and f7's like 5 times
Okay, thank you
Keys in the chat is one of the hackers flaunting he owns the server
!appeal
Hey, @charred horizon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
You should be able to on an alt account with no issues, yes. As long as you don't have any more game bans besides that one.
spamming the ticket system doesn't make it go faster, one ticket will suffice 🙂
once a cheater , always a cheater . If they aint got esp they got scripts 1000%
If they've been banned on our servers that's a different story usually
we do firmly believe in second chances here, if they cheat or are gamebanned a second time it is a different story 🙂
EAC bans are from Facepunch
I never was banned on rustoria do i still fill out the form or can i just join now
you should be fine to join 🙂
🙂
just double checking you only have 1 and it's over 180?
yes
oki doki, have fun on the server 😄
😄
😄
!ticket
Hey, @livid vault
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
when is main gonna be up
😦
The admins are aware of the situation and are doing their best to get it back up, please be patient.
i asked when its gonna be up
When its back up, depending on the issue the time to get it back up can vary.
No dip
@plucky bough You can solve my business
What's your issue?
Are you trying to appeal a ban caused by vpn usage?
yes
I was just in the server get kicked out for some reason and then now it won’t let me join back? Is it a problem on my end?
!appeal
Hey, @light frigate
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
what disconnect message are you getting?
Connection attempt failed but I was just in the server
Why other administrators can unravel directly
Yo get US Main back up
Yea I’m us main I was disconnected
XD
Try submitting a ticket in #network-support-old
The admins are doing their best to get it back up as soon as possible.
Appreciate it @plucky bough
Submitting an appeal ticket is the fastest way to get help appealing a ban
Glad I could help
I already have one and have not solved it, I was directly solved by other administrators yesterday
@plucky bough 😦
Did an admin respond to your appeal?
Yes, yesterday directly helped me unblock the VPN ban
I LOST A FULL INV OF SCRAP
I NEED HELP FAST!!!!!
?
don't start this in here too, general is locked for a reason
Okay, and your still banned?
we do not refund loot
I WAS IN SCRAPPY WITH INV OF ROCKETS ABOUT TO RAID WHATS GONNA HAPPEN
.
bro can we fucking get this server working god damn Bunch of fucking Bricks working on a server
You untied it, I'll go online now
of course u dont, this server is shit and i lose all my loot because of it
hurrrrr dURRRRRRRRR DERVERS AAAHHHHH got room foir guap?
make this server go back or else i will call my friend kevin
Oat is there anyway i could get donator role
!link
Hey, @rotund nexus
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
bro fucking hire me lemme get this server up myself
#staff-applications is a place for you, boss
hire him
what if im 15 but not retarded
Apply and take a shot
got room for guap?
i got it done
not the place
Fix this shit or I’m beating someone’s ass
oat wym thats a good question lmao
Mine got rejected pretty fast because ”Racism and Homophobia in your history” smh
why would you lock general chat, every goober now went to other chats to talk
dildo baggins here?
far less people
you dont like people talking? lol
are you sure you linked the correct accounts?
Hh
talking yes, spamming no
i am indeed
just mute the spammers bruh
not the place
fix yall god damn server
Indeed
This gif clearly indicates that i have network issues
scroll up bro
hmm double check that, i cant find you linked here
lol
the 2 other people typing #announcements
oat chill pls its a joke
@ancient dune https://steamcommunity.com/profiles/76561198278041033/ ,vpn,ban,pz
We all touch grass and find new server to donatw to
will be looked into shortly
feel free to play elsewhere, no one is forcing you to play here
fix the fkn server
i demand that i be given a quadrillion scrap when i log back in for this minor inconvenience
ok,tx
@rotund nexus
@ancient dune Check out my Staff registration
looks to be working now
Thx
will be looked into by management when they get the chance
Probably when it can, I want to play online
lagstoria on bottom
i demand nut gets at least 200 scrap for this inconvenience, he was affected the most by this issue. RESPECTFULLY!!
When is server being up like a estimated time atleast
I WANNA SPEAK WITH YOUR MANAGER
pls take your convo to dms
no eta currently however our devs are working on it
Pls be patient as devs are working to get Main back online! ❤️
can you guess the eta so i stop asking
3 hours
i dont think mods notice jokes tbh no offence to the mods
ill set the bar low so you are happy when its faster
30mins
sir im having an issue i want to socialize with fellow rust apes but i CANNOT (cant) talk in general???? please fix
probably not but you asked for an eta but i dont rlly have one
Bet thanks
Gg
dms are a good place to talk as well as you cant talk in general
which i recommend you do as this isnt a support matter
but how will i find people to talk to in dms? do u suggest i start messaging random server members?
no way server is still down lol
either talk to your friend @mint bronze or just wait until general is unlocked
being worked on currently
Enardo is so ass we should all Make a vote to kick him @ancient dune what do u say? Aswell as SMG CLAN and Sorri
nah dont acccieate me with him
my personal recommendation is you dont type your next sentence if it isnt support related Sam
#BANSAM
@ancient dune eta on general chat
same eta as main going up
unknown currently
duly noted sir, thank you so much for helping me. I appreciate your well mannered responses as well as professionalism, you truly are a great discord admin. I hope my children will grow up to be the same as you, I will hang your profile picture in my house and you will be their role model 🙏🙏🙏
Ok thanks for answer
#BANSAM WOOOOOO
no problem, you are also free to use any of the 3 chit chats calls if you really need to talk to people
US Main is booting, you can stop spamming
finally
balls r itchy
oat u must love your job just watching retards
Bro same
sven we gotta ally and shit on sorri
is that arnold is ur pfp
We already raided him this wipe
did anyone do that thing where u cause a server to go down?
we gotta raid him again
They raided me and i had a box of metal a box of sulfur like he is so fucking loaded now he been raiding everyone and there so shit they only got numbers
@ancient dune spammers in chat. deal with them. GO!
We had 4 vendings of hqm
pls talk in dms 🙂 gen is locked but this is still a support chat
so unlock gen it doesnt hurt you
Sir, we understand but we need mental help so it can be said as support
@plain jackal is nearly up, few minutes
guys im back my mom was on my pc @stray bone
l
^🤢
shut up
I’m loading in and found some kid with a inventory of rockets
nerd
do you know the muffin man?
ye im sure ur mom makes good muffins
not the place, go chat in dms
🤦♂️🤣
sven ur trash at rust bro
dont worry guys ill create a group chat where we will talk if thats okay 🤏
Guys This is still a support chat DMs is a good place to talk
oat i cant create a group chat without adding everyone can u do something about that?
i just found a group outside of launch with 3 m2s on them and running home asap
SERVER UP GOGOGO
Bye
my mommy bought me air pods gen 3 but she doesnt know i have 3 F's all under 50%
Gen chat back up?
thanks oat xoxo your big gay lover
unlock general ffs
@fossil igloo general
no
yes no
<@&274971100184576010> if i join waiting for support will you drag me i need help asap
Please don't tag the Admin role. What can I help you with?
nvm
anyone know why my unskinned doors could have skins on them
Whats the issue?
i just dont know why my doors have skins on them i dont have metal double door skins and yet they ahve skins on them and i live solo
What server?
us main
what are the rules for ./sil
!sil
Hey, @vapid zephyr
Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png
Then you go to a website like https://imgur.com/upload and upload the picture.
Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png
Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png
i mean like is there anything im gonna get banned for putting on a sign
If you think there is a chance you might get banned for putting something, don't put that thing on a sign.
uhhhhhh this is to morally guided, i feel if its inside my base where only i can see it doesnt matter
To the best of my knowledge their are no rules dictating what you can put on a sign, but I recommend using common sense. If you can't say it/put it in chat (discord or Rust) I wouldn't put it on a sign.
hi, ive been banned from a x2 for no reason, it saids that im banned from cheatin but i didnt cheat, i just wanna play and i send a ticket to the website and they didnt respond, pls help
When did you make the appeal ticket
like 2 weeks now
!appeal
Hey, @merry hare
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
idk why this is what it says YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.
Then you are no longer able to appeal the ban.
but why?, i didnt do anything, when they change the ip i was no longer able to play idk why
Unfortunately there is nothing I can do, your appeal was denied, and as stated in the appeal denial it can no longer be appealed. The admins decision is final.
wow, idk, i didnt do anything i was like 3 months off of playing and when i decide to play again its says that, y didnt even know why i was banned
hey man i was wonedering if chat mods can talk about how there are only 2 genders etc. Mainly beacuse my friend @cloud beacon is a they/them and that comment made me very uncomfortable. Thank you... (in game)
If you feel a chat moderator has or is saying something you believe they shouldn’t you can report it by making a ticket. I hope this helps.
We represent and fully support the LGBTQ+ movement. We have no place here for racism, homophobia or any other kind of oppression of minorities.
Currently it is not Pride Month. Everyone has the right to be who they are and no one can take that away from them.
Please respect this.
If you see any racist, homophobic or anti-LGBTQ+ remarks in the chat, please contact a Chat Moderator or report it via the /ticket command ingame. 
Also feel free to DM me if needed
cheater on us main at excavator named OOP
Hey, @mint bronze
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@noble terrace https://steamcommunity.com/profiles/76561198278041033/ vpn,ban,pz
!appeal
Hey, @wintry cape
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@wintry cape can i help you
@upper escarp
i got banned for having a vpn
@small flicker help me
!steamid
Hey, @wintry cape
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198131293034
@small flicker https://steamcommunity.com/profiles/76561198278041033/
help me pz vpn ban
whats your problem
vpn ban
I was banned by a VPN@small flicker
Brother, okay?
you can connect in 10 minutes same for you @wintry cape
Thank you.
What about me?
you can connect in 10 minutes
Is rustlink allowed on the server if yes how come mine isnt working?
rustlink is allowed but most features of it are disabled on rustoria from memory
Still can't get in 😦
do you know which ones are allowed?
admin is looking into it now
ok tx
try connecting in 10 minutes
how we report someone
!report
Hey, @lucid walrus
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @daring plume
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
FIX FUCKING LAGS
We're aware and it is being looked into
help me
How can I help?
vpn ban Steam ID:76561198871668792
!appeal
Hey, @void kindle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
<@&274971100184576010>
!appeal
Hey, @radiant shadow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
There are too many Vip on this server, new players cannot enter, i am 4th in a queue and waiting for an hour. Why can't you expand the slots to at least 500 since the server has a large map?. I am just interested.
!slotsru
Привет, @dusty orchid
Слоты на наших серверах динамические. Это означает, что сервер будет автоматически увеличивать или уменьшать слоты в зависимости от очереди.
Этот процесс полностью автоматизирован, и персонал не может влиять на уменьшение или увеличение слотов!
Не смотря на то что, слоты являются динамическими, всегда будет определенное ограничение, гарантирующее наилучшую производительность сервера, что обеспечит пользователю положительный опыт игры.
Наши месячные или двухнедельные сервера не будут увеличивать свои слоты, чтобы соответствовать нашим основным серверам, поскольку это не соответствует ожиданиям месячного или двухнедельного сервера.
How do fix disallowed vpn / proxy service issue?
I have never used vpn?
I've responded to your other message.
cheater team on rustoria us long name is big daddy black man he is spinbotting and insta headshotting everyone. he lives at top right U10
Hey, @lilac wedge
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hey how do i get unbanned from your server?
!appeal
Hey, @tranquil zodiac
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
1-3 business days cmon
why do i keep getting disconnected
!gamefiles try doing this and see if it helps
Hey, @limpid helm
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
i mightve called someone a racial slur on accident
That’s no good.
does that mean im banned theres no warning or mute? first time offense it was my lil bro i was taking a shi
it should say the reason when you trying to connect
<@&274971100184576010> i need you're help. cheaters raiding my base now
thats what i thought so too it just keeps loading me in then disconnecting, so ill try the game files
!ticket have you reported them? Tickets go to us and F7 goes to facepunch
Hey, @uncut bloom
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
there is no reason? just disconnected disconnected?
i did it
Thank you. Hold on until then 🙏🏻
It was related to chat violation, a 10 min ban
Thank you Marc!
Sorry to hear about that. I hope you included those names in the ticket! I’m going to have to delete it here because calling them out in discord may interfere with an admin’s investigation. @uncut bloom
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I'll let you think hard about that one 
hello, I'm playing on the eu medium server. I have a problem, I walked away for just a minute and there was a restart, I stayed in the city and when I stood in line, I was rolled back and all the resources were gone and I had a level 3 workbench
!appeal
Hey, @dense hare
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Sorry to hear that man! But unfortunately there's nothing we can do about that.
why? this is the server's problem, not mine!
We don't give loot back, or do anything when it comes to loot.
can you fix the error?
What error?
Well, I died because of the restart
a restart is always announced in the server. Unless it has something to do with a crash. Then it's out of our hands.
I see
Tyrone is using auto clicker on EU Main with fertilizer
!ticket
Hey, @blazing linden
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
how me check status of my appeal
https://bans.rustoria.co/ on here
i see nothing besides appealing again
on rustoria eu small there is guy typing this:
!ticket
Hey, @hearty jasper
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
SteamID?
cant check it was few min ago
Ok
Thank you, this has been dealt with.
That's strange. Can you double check you are logging in with the correct steam account? Additionally, try to reconnect to our servers
where do i see wipe time?
You can find information on our wipe times in #oldserverinfo
also this guy spam lika crazy on rustoria eu small
!ticket be free to report him
Hey, @hearty jasper
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Who can I ask for vip questions, brothers
ask ehre
76561199264785812
???
network issues rustoria sea long
My is missing and has been queuing
Im banned? cuz i cant join its says disconnected 76561199005902845 On EU long
Wrong channel
shut up
!vipcancel
Hey, @signal thistle
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
where do i go for a group limit exceed ban
Are you trying to appeal a ban?
yes on the 5x i was playing with 2 others yesterday than they got off so i got on we were raided so i left clan and invited a new teamate and it says im exceeding the group limit
!appeal
Hey, @reef dagger
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello administrator, my appeal has been rejected, but I can prove my innocence. Is there any way to help me
If your appeal has been rejected then that decision is final.
I have two accounts, both of which have been logged in on my computer, but recently I sold my other account. Then I checked his account and found that he was banned by the game ban. It should be using the cheating software, but I am innocent. You can check his IP and my IP to prove my innocence.
Unfortunately selling accounts is against Facepunch/Steam TOS. It is your responsibility to keep any accounts associated with you safe. As Hai said, if your appeal was denied, that decision is final.
But this is just my guess. Maybe this is not the direct reason why I evade the ban. I don't know whether my escape ban is because I logged in to an account, and then other people logged in to this account on another computer and used cheating software, which led me to escape the ban. If this allows me to escape the ban, I will be persuaded not to seek your help.
thank you.
If you try to evade your ban, you will be banned again for evasion, so please don't do that.
admin i cant join i tried running it as administrator and not working
!gamefiles did you try this as well?
Hey, @subtle sandal
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
At this point I would try to create a #network-support-old ticket so our network team can help you
ight
never evade ban I think u have no reason ban evasion for me
If the fact I stated is the reason why I evade the ban, I will be convinced
I'm not sure the reason behind your ban as I'm not an admin. We also don't give out specific evidence to players, so there's a chance you'll never know the entire reason.
yep its so wierd i can join any other server except rustoria ones
Is the way to evade the ban permanent?
im waiting on support
What disconnect message are you getting?
it just says disconnected let me send screenshot
Did you make a ticket in #network-support-old, like Jyrcella recommended?
yes
Okay, then at this point just wait for a response from our network team.
!steamid
Hey, @blissful siren
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
How long does it usually take for negative chat history to be cleared
Doesn't really get cleared, is there anything I can help with?
So if i have been toxic before will it stick to me forever?, like how long would it take for my chat history to be irrelevant
Is there a particular reason why you are worried about your chat history you can dm if you want
staff applications, most likely my applications will be denied due to negative chat history, so how long would it take for those messages to not count anymore
I mean I believe people can change for the better, Id suggest not being really toxic in chat. Obviously not racist or homophobic. Give it some time at least a fair few months. You could also be helpful in game or in discord.
This does not mean you will get it but it can improve your possibility in getting it. 🙂
Redemtion arc yk, been.. questionable in my history but trying to change that, i'll give it a few months
Guys I need your help , I have pulled 8 girds of tool cupboards which are around 30-40 of them in order to get water for my base.After 2 days of farming and wanting to killl my self I manage to put down the TCs with fluid pumps and branches for electricity when the water had to go up till it reached my base ,
The fluid pump at my base says I get 84 water but no matter if I connect it to a combiner or sprinkler or a barrel it WONT FUCKING WATER THE PLANTERS
EVEN IF I GET WET
I can see the water, I can hear it , I get wet from it, but it wont fucking water the planters ............ what is the issue
What %water are the plants at?
Can I get a refund for my VIP. I joined some random team invitation and now i'm banned for 7 days. Appeal was denied
Please make a ticket in #payment-support
OK. I was paying for two accounts to have VIP last year. Probably spent somewhere between $50-100 on this server. I'm done with rustoria forever. I just accept a team invite. Never knew these guys were hacking. It's my first offense ever and my appeal was denied
This server sucks. Constantly getting warning in the rust client that your server may be far away even though it says its in US
I'm sorry to hear that. If you have any suggestions for how we can improve our server please post it in #feedback-suggestions
Here's my suggestion. Don't play rustoria because it's hella laggy and their support sucks
As prodigy said, if you make a payment support ticket your issue will be looked into and your vip might possibly be rectified. If you no longer care about that and are done with Rustoria, I wish you well in the future 🙂
Again, all suggestions should be posted in #feedback-suggestions. Thank you
rustoria best server🫡
Banned a solid player who has been donating on and off for over a year now who NEVER knowingly broke any rules. This is BS
Playing with cheater bans are temporary bans due to players who may have gained unfair advantages by playing with cheaters. It's best to do due diligence and be careful with who you play with.
Well playing with a hacker results in a ban, same happened to me in my early stages of the game, unknowingly teamed up with a hacker and got banned for a week. There is nothing to do really if your appeal was denied, just wait it out
Our rules are the same for everyone regardless of VIP status or how long you've been playing the server. We have to remain consistent to be fair.
Being a donator by no means grants u special privilege when it comes to bans byw
I gave my neighbors 230 low grade to make a refinery (which i never got access to). Then I also ran tunnels with two of them and we got rekt by an 8 man. So my total interactions with them were -230 low grade and a -1 crossbow/nailgun kit. How is that an unfair advantage. I had a totally separate base from these guys. They were my neighbors
I said may have gained unfair advantages. Have you submitted an appeal for your ban?
I'm just saying why would i donate money to the server and then knowingly break the rules the next day. It's illogical
I did and all it says was "denied". There is no reason for why it was denied
Appeal decisions are final, so unfortunately there is nothing that we can do to help that. We recommend be more careful about who you play with in the future.
I understand completely, and playing with a cheater is a unfortunate occurrence which happens to many. However, playing with cheater bans are temporary for the first offenses. If you try and relog into a rustoria server now, you'll see a countdown to when you'll be unbanned 🙂
and just not play on rustoria because it's laggy as hell and i didn't even get a warning or anything. just BAM you are banned thanks the donation
I have said my peace. I'm leaving this server forever. You just lost a player who had a good job irl and probably woulda dropped hundreds on this server in the next few years
@dusty hornet I had a look into your situation and your team mate was game banned, I understand this might be frustrating, but the ban is only temporary for 7 days. Playing with them or "running tunnels" with them means you had an advantage
Good luck🫡
ban
Where to look at the statisticaltable
he doesn’t know that rules on other servers the same…
Hey mate! I'm not sure if you talk about this.. but here is a link to the leaderbords https://rustoria.co/leaderboards
Hello,
I am writing to appeal the ban that was issued to my account. I have been accused of using hacking software, but I would like to clarify that I did not use any kind of third-party software to cheat or exploit the game. The nature of my gameplay, which is through the GeForce cloud gaming service, makes it impossible for me to use such software.
I have always played fair and followed the rules of the game, and I would never want to ruin the fun for other players by cheating. I kindly request that you review my case and provide me with any evidence that may have led to my ban. I am confident that you will not find any proof of me using any hacking software.
I hope we can quickly and fairly resolve this matter if there has been any misunderstanding or mistake.
Thank you for your time and consideration.
Best regards,
MBIT
!appeal
Hey, @bronze pine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
wait 5-10 minutes and try again
Ok thanks
if doesnt work appeal as a mute and say that you appealing a ban
Thanks, worked like a charm. But I remain confused as to why this is happened to me.
it happens sometimes, maybe because of the GeForce cloud gaming service
not server related, but asking for help from an admin/anyone that uses demo's often. im playign back a demo and for somereason my WASD stop controlling the debugged camera. It'll work and then stop working completely, having to restart the game & demo for it work again. Is there something im doing wrong making the WASD stop working while debugged?
!TICKET
Hey, @solemn cipher
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Not sure tbh 😄 dont use demos that much
!appeal you need to appeal
Hey, @rocky wave
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
probably vpn ban so recommend you to put there in chat your steamid @rocky wave
I think he said that he is playing with a hacker and wants to be banned, he should report himself
бывает 😄
no
i want unfasten
Because he’s only been eac for three days
but i been ban 5 day
who can help me 。i need administrator
you are chinese?
what‘s wrong
!appeal you need to appeal
Hey, @rocky wave
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i’m appealed but i need more speediness
I’m sorry but you’ll have to be patient like everyone else. Average response time is 1-3 business days.
ok then thank you bor 👉
Sup boys i need help about my VIP
What about vip?
I want to put it from Long to Main because Long really aint fucking it for a 6 man
Use #payment-support
@plucky bough the planters doesnt get any water at all, I dont have any plants because they will just die
Send me an ss of the plants in the planter box after 10 minutes.
Hey Abbas, got a minute?
Let me know when you are around and please respond to my dm.
how do i get access too skinbox?
got muted in game for a keybind, AnyRIGGERS? and would like to know how in what world do u get muted for that. RIG is the part of the map, and a RIGGER is someone that is on oil rig holding it
!appeal
Hey, @modern blade
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Most likely the filter picked that up ^^ try to avoid using it next times
I am VIP (us long vanilla) but in a queue?
Open a #payment-support ticket
Donate
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!appeal
Hey, @teal radish
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
How long does it take to pay for a canceled subscription?
i'd like to redirect you to #payment-support for that.
anyone help again with VIP its happened again.
basically, if you dont play for a couple of months and forget to subscribe, you keep getting charged and when you come to play again (mind i was billed march 1st) it doesnt show as having VIP abnd you are stuck in que
last time it took ages because only one dude can deal with this stuff apparently? but by the time he replied i just double charged myself and then he sent a snotty message about how it seems to have fixed itself
right now all i know is iv got a payment to mr dowding on 1st of march
yet i dont have vip because they want to sell my slot i assume
if i paid again now it would let me in like last time
I'd have to redirect you to #payment-support there the people who have to do anything with money will take care of this problem.
i dont have permission to talk there
there's a button underneath the top message. If u press that, you'll be able to fill in some things.
looks like you are facing a bug, I would recommend sending a message in #payment-support including all payment you did (including the double) and we will found a way to handle it
i did the double on purpose last time to brute force my way back in
if you did in fact paid 2 times for the same period, I'm pretty sure we would found a way to handle it
but if you have a subscription and then do a one shot payment, when the one shot expires you get the subscription removed (ingame) too
it's a known bug, even if people shouldn't have 2 type of vip at the same time
looking at my bank statements i paud 3 times in december trying to get in
the ones dealing with payment will help you further on
yea will be hours though i only need to skip the que this time
there's nothing we can do against that. Sorry.
does brad respawn if a player is in launch?
Yes
It respawns 1 hour after its death
Hello! Can i move my vip from EU Long to US Main? I bought it wednesday, we have a bad wipe and we will play us main next thursday
Please file in a ticket in #payment-support : )
where do we report cheaters?
?ticket
Hey, @pseudo bone
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @lean jolt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
my que skip i bought on long didnt apply to my account
Try making a ticket in #payment-support
where can I also make a ticket related to a hacked player?
!ticket
Hey, @vocal compass
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i linked my steam but i still dont get the shop when i do /s it only shows i linked my discord
try doing /auth in game one more time
i did
should i relog or something?
Did you join our steam group?
yes i did ill send u a ss of it but its not changing and it also says i joined on steam on the link page
nvm i cant whoops but im in the group and it still isnt working
on my end it doesnt look like you joined the steam group yet but it may takea few mins
i can try something on my end as well
just left the group and rejoined and im in the group again but it stills says to join the steam group on the site
it just may take a minute to register
okay
any admins can pm about my ban?
What about it?
can i pm u? ill tell you there
sure
its still not working and i relogged too :/
!appeal
Hey, @exotic otter
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
electricity is broken on eu long, i've tried to turn off my turrets 5 times manually and with my bot and neither are working
will have a look
pls tell me im just losing it
Doesn't looks like to be an issue
(at the server level)
this is so weird, our switch is on red but our turrets are still on
any ideas? my poor teammates r getting killed ):
like that no, but the issue we sometimes have is not responsible this time
I made a ticket several days ago and an appeal on the website but havent heard anything back
might just have to manually unplug them 😭 ty anyways
Is Us Long down ?
you sure it's the right switch ?
doesn't look like it
yea i made sure our electrician didn't change switches, all looks good so that's why i'm even more confused
oh wtf it wasn't coming up on my list ><
our hemp base is fine too, also odd
usualy when there is an electric issue it's global
when it's located somewhere it's a electrician issue
🙂
How many days is several days?
do i make another ticket its been since Wednesday and i havent heard anything
it was denied
what did it say
There is no response, but I guess it's because you are banend for cheating on rustoria (+ gamebanned)
a cheating ban is permanent
and yes scripting is cheating
its been 1000 days i talked to one of the owners several months ago and he said that if i was legit for a while id have a chance at getting unbanned
might want to speak to him again (the same one)
alright thank you
why do you get muted for saying pakistan
The root of the word is considered a racial slur and many people say the full word trying to get around the mute.
IM FROM PAKISTAN THO
You live there?
someone asked where i was from, i respond and get banned
hmm how did someone ask where you were from?
voice chat
Well, unfortunately your mute will remain, and you now know for next time not to use that word in chat.
wow, racism at its finest. freedom of speech really dont exsist, even when it isnt used in a negative connatation. get banned for saying where im from. yall aught to be ashamed
I'm sorry you feel this way, rules like the one that got you muted are in place to prevent people from using these types of words in a racist context. If you have a suggestion for how we can improve our servers, please let us know in #feedback-suggestions
Ehllo is there another admin that can deal with my sit becasue me and prodigy live in difrent time zones pls <@&274971100184576010>

Please don't tag staff roles.
ok mb how am i supposed to get into contact with one though?
uhhh dont quote me on it but drop your steam64 and hope you get an admin to help? Could be prodigy and only prodigy that can deal with you though so that could be the case. Cheers
76561198821960349
that's my id now hoe do I get a admin
sorry that im bothering so much but this is my favourite server yk
Uhhh I just told you, prodigy is probably the only one that can deal with your situation. I had you drop it in case another staff member saw this message. But another probably won't help you because well, its prodigy's issue and not another staff members. So you will have to wait. I apologize for it.
yea no problem its just that its been 4 days for me 😢 its hard communicating with prodigy because its daytime for him rn and he probably has a life. thank you for the help though
Thank you for understanding and again I apologize. Just give it time and hopefully your issue will be resolved. 

VPN BAN - 76561199032050765
!appeal
Hey, @near bear
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Is there a way to know how long im banned for
I already messaged the guy who banned me abt it
Unknown until your banning administrator feels to share information with you. Please be patient!
Ok ty
If you try and rejoin the server you should see a countdown to when you'll be unbanned.
i might be missing something because it saying banned (no time), the link for this server -berch
In that case, just be patient and wait for the banning admin to get back to you.
VPN Bans How to solve?
!appeal
Hey, @hazy sable
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello, why can't my team and I log in to the server, when we log in we are disconnected from the server due to "Disconnect". https://steamcommunity.com/id/nexochuxacha
Try making a ticket in #network-support-old
why did i get banned
!appeal
Hey, @fallen bramble
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how long is a ban for exceeding group limit even tho i wasnt
If you believe you were falsely banned you can appeal it with the !appeal command
is it a perm ban or till next wipe?
wwwwwwwwss
@plucky bough
<t:1678335000:F><t:1678335000:R>
@plucky bough is my a perm ban?
That would be a question for the banning admin
same as above
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
okay thank you
Rustoria eu main
My name cladk1, clan f9.
Why can't I go to the server, writes disconnect
You can try submitting a ticket in #network-support-old
thanks
Glad I could help 🙂
Man hello
How can I help?
It's been 4 days since they gave me a ban for cheats, I don't play with cheats. My appeal cannot be checked within 4 days. For some, the appeal is answered in a couple of minutes.
@dense hare as it says it can take 1 to 3 business days
The weekend is not a business day so it will probs get a response during actual business days. Sorry for the inconvenience
Thanks
Hello, can you please tell me who was banned from my team and for what? https://steamcommunity.com/id/nexochuxacha
admins dont give that information out
vpn ban
!appeal
Hey, @lone vine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
How to understand when global vipe and when only map vipe
BP/Global wipes are the first Thursday of every month, every other wipe is a map wipe.
@plucky bough what about me?
I do not have access to information regarding your ban or a team members ban. But if you want help appealing a ban you can use the !appeal command
Are you trying to appeal a ban caused by VPN usage?
you can connect
/steamid
Hey, @pearl moss
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
/steamid 76561199003652983
Hey, @pearl moss
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
And on x2 vanilla there are vapes once a week or from Monday to Thursday?
/steam 76561199003652983
The vanilla 2x wipes on mondays and thursdays
/steamid76561199003652983
Yes so the wipe during 4 days?
Feel free to check out #oldserverinfo, all relevant server info is posted in there.
/steamid
Hey, @pearl moss
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199003652983
@stiff widget Hello. Today i try enter in rustoria eu long, but get ban. My steam https://steamcommunity.com/profiles/76561198018995323/. I`m play rust since 2013 year and never use cheats or macros... Can you check me please and help?
!appeal please submit an appeal for prod or any other admin to review
Hey, @obsidian whale
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@stiff widget Thank you, now working
is there any possible way for me to get youtube and twitter linked? like maybe if i show proof i am following someone can manually add?
There's no way for youtube currently, but why are you unable to link twitter?
someone else tried to help me link it, found a problem with the system, and said id be updated when it was fixed
cant find their name in this discord but their actual discord was ctv
dilly i believe
First, double check for me if you're able to link it now to see if it's been resolved.
If not, would you mind DMing them again since they know your account and situation?
/auth
Hey, @vapid zephyr
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
twitter works now, there isnt any way for someone on staff to manually add youtube?
I believe it's an issue with the youtube API thing so short answer is no :(
too bad, since there is a kit for it being maxed out, idk whats in it tbh
Kit loyal functions without Youtube linking 🙂
also, very off topic, will i get a dm if i hav e been rejected for staff positions or will i just never get an acceptance dm
You're verified so you'll receive a DM for accept/reject. I think it took me like 1 week or so for a response
welp ive been waiting a super long time definetly longer than a week, not the biggest problem in the world, but its been close to a month
I can't see any staff applications registered with your discord account, did you use the one you're typing on now to apply?
i would understand if i was simply rejected cause i dont have the cleanest chat history to date ( nothing too bad), but i am super active on server
If the thumbs up means you did, we didn't receive the application, I would apply again 🙂
Fun!
!unlink
Hey, @ocean thistle
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
same steam id and discord i am on rn idk what the problem is
Where did you see this message, when you tried to submit a new application or?
That's really odd, were you using this link to submit a staff application? https://rustoria.co/apply
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
yeah!
same problem when i use that link
it comes up right after i try to link my steam, then it cuts to that screen
Can you try again now?
still doesnt work
I'm going to DM you
alright
Im banned on 5x EU No BPs, damn it! Now I can't play with the 10 other people that play on that server at peak pop.
!appeal
Hey, @hardy bane
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Ight, am I banned on all rustoria servers or just one
is your ban reason come to discord or play elsewhere
it said go to discord a AzW3 or something like that
I hope he can send a DM or something cause I got school now - cheers for help oat.
Hello, I have been debited from my card.
I did not buy anything, they wrote to me that I bought a VIP
Please head over to #payment-support and they'll be able to assist you
Can I get a refund for vip? I played 3 days
If you go to #payment-support you may be able to get a refund
i need to speak to an admin
Not an admin but I can still try to help. What’s up?
only a admin can help with this . but thank you
can we speak private please its ab a disconnect issue
!steamid
Hey, @cloud iron
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
why can i see myself when i alt tab its a glitch that has been annoying me for a long time
i cant post an image here
it only happens when im wearing armor i cant see my body i only see the floating armor behind me
is there any way to add rustoria bot to our server? so we can see when cargo spawns and so on?
and my render distance is fucked
a player goes poof after 60m i have my render distance on max
how do i create a ticket?
!ticket
Hey, @pallid junco
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ur an admin tho?
Yes i am.
So, last wipe I suspected someone named ?Fantom? on rustoria long of cheating ... anyways this morning I just found him near my allies base like 2 tiles away... before I goto sleep every night I stash some items... well this morning I wake up and all 4 of my stashes are empty. I record every time I stash in them to prove no ones around.
they are also where you can't put foundations unless you have tc
and they werent all 4 in the same spot
and no one knows about them im solo
If you believe that someone is hacking, make a ticket 🙂
And it will be investigated further
yeah but how are you going to find out if that specific person was the one that went into my stashes
or who did it in general
The player you think is cheating will be spectated and investigated to see if they are actually cheating
If it ends up they are do I get my shit back?
We do not give any lost loot back sorry.
do you guys explode their base?
Is there a way to track who opened a stash? or is literally me suspecting someone and you investigating that way..
Like he said before if you are suspecting a player of cheating, they will be spectated and investigated, if that player is found to be cheating I would say it's safe to assume they are the one that found your stashes. Although I'm not too sure whether or not they can see who opened each stash specifically. Especially not knowing the time it happened
I can give a time frame.
!ticket
Hey, @pallid junco
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
already did that..
personally I'm not sure ifit's even possible to check, with or without time frames
it happened between 530am-930am est
regardless of who opened your stashes, Rustoria Admins will not return your loot, I'm very sorry
but yea idk.. just find that too coincidental that the same player i was assuming was hacking last wipe was near my base and 4 stashes in 4 different spots in a non buildable zone that ive stashed in for 3days now suddenly get looted
I was already told this. I dont no why you feel the need to repeat it.
any admin on
I agree that is suspicious, you have good reason to report this player and we really appreciate you doing so. Thank you.
how many rustoria hours u need for chat mod?
and where can i see my total rustoria hours
You can check on battlemetrics
I’m not an admin but I can try to help. What’s up?
i have clip of guy prefire like crazy but can't convert it for a smaller one is there an opcion ill screenshare and he look at the clip? xd
did you already make a ticket?
Just upload the clip to YouTube or a similar service and include the link to the clip in your ticket 🙂
Cant connect to rustoria us medium
It is daily server restart time, it should be up in a few minutes
Ah ok thanks 
how do i do that
Hello hacking bans me https://steamcommunity.com/profiles/76561198205979004/
bro i’m so lazy, anyway admins made unban without this high time costs
thanks for that ❤️🔥
Hello hacking bans me https://steamcommunity.com/profiles/76561198205979004/, help
!appeal
Hey, @valid flint
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
all appeals are done through the instructions above from VinZie
LEROY is not wrong here. While we mods do not deal with bans and such, this is protocol. Everyone has to do it.
Now it has been sent to the server, thanks for 0 help, I will try to change the server
Everything must be logged correctly to maintain balance and fairness. We're sorry for the inconvenience
@valid flint You can play now
so how is it that yall havent banned this team in W3 on long rn?
5 raiders getting countered by even the susu clan
and they're 5v20 rn
have you made a ticket?
Okay I personally don't handle tickets I just wanted to ensure that you made one. I'm sorry for the wait time
literally like 5 people killing 20 people rn
susu cheating?
!ticket If you think someone is cheating, please be sure to make a ticket.
Hey, @gloomy heart
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
The generic response doesn't mean it's a bot or that an admin didn't look into it. Every ticket is investigated personally by one of the admins. They're very thorough, so if they didn't find evidence that someone is cheating, they're not going to ban that player. But if you're still convinced that something is off, you're free to open another ticket on that player to have them looked into again.
yea ok bro.
@fossil igloo i think there is ping issues
@glad rover #network-support-old
US Long couple of my teamates too all ping shot up
cheers
hey vinzie
Whats good
is there anyway you could get like admin to remov this guy tthats doorcamping us with exploit
Nope, don’t think administrators will either since gameplay interference is not allowed. Especially on Vanilla
Idk what “exploit” someone can be using to door camp also, if its really an exploit report it to facepunch via f7
he can shoot at us but we cant kill him
If you feel this player is breaking our rules your best bet is to make a ticket.
I can only direct and suggest you, not make the calls.
we can legit see his base and what hes doing
subbed to the ytt
but sure where do i submit a ticket
!youtubeapi
eu kids having ping problems
but this happens in game
alr
Still registers as a social follow tho so ur good
alr
What sever? Have you tried #network-support-old
Wrong
us long
What are they doing @broken wagon? Are they in a texture or something?
couch + roof combo to shoot thru roof
Ohhh thats a thing with doors too
They use it in trap bases
Put a couch in the right place with a double door, you can shoot but cant be shot
yeah
Make a ticket please near that location if possible, admins will take a look once available
Its an exploit
Hey!
its not bannable?
Is there someone in the administration situation i can speak to?
Yes it is
not admin but what your situation?
maybe i could help
I appreciate you trying to help but i cant really explain it in here haha
theres alot of stuff to go-over
did you get banned and want to appeal? did you want to ban cheaters?
Not available for voice however you can dm me
!report
Hey, @lean mason
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
how long is it going to take for my ticket to get cheacked
Hello, a ticket has been closed and i did not read the answer 😦 ... vip-closed-10863
hey evolution
You should be able to read the response online: rustoria.co/tickets
Depends on a lot of factors. Admins check tickets as quickly as they're able to do so.
Thanks 🙂
😦
you should have recieved a dm from the bot
but in short you can't ask to move a vip once it has been used
you can't more a monthly vip to a weekly the following week then medium then weekly ..
Ok, thanks!
!appeal
Hey, @wild vigil
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hello guys, i play on server EU Zeus 5x, can i need red card for large rig or door is bugged and fully open to active crate ?
i think you need red card
Hey, @floral niche
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
How long does it take to despawn shit on floor on 10x not drop boxes,,bags but from floor
anyone knows ?
Dont know the right time, depends on whats in the bag
nono bag when u throw shit on floor for example ak
!appeal
Hey, @spiral beacon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hey so I sold these 2 accounts I was given and I now keep getting ban evaded and its been like 1 month if not more I presume they got game banned what should I do
you should open a ticket
!ticket
Hey, @surreal kelp
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @ashen epoch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i would assume that there is not much you can do
I too would "sell" accounts that got banned
no
i suggested the ticket and not the appeal as you need to investigate first
i have proof of me giving me to the dude
I made a ticket already
for the ban appeal
then please wait and it will be looked as soon as possible
Ok is their any chance it might be looked at before 3pm est for wipe @surreal kelp
I dont wanna play shit rustafied
i can not say as it is goes beyond my hand
if you think you have enough info you can directly go for an appeal
but account selling is against TOS i think 🙂
👍
how do i report in game
!report
Hey, @sullen escarp
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @wintry copper
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!report
Hey, @sullen escarp
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I keep getting error "you don't seem to be banned!"
How long has it been since you got the error?
14 days xd
you can't appeal temporary bans?
Oh no!
I'm not sure why it's not showing up after 14 days... can you make sure you're logging into the website with the correct steam account? If everything checks out. On the website select the second option server mute. In there, state that this is for a ban and explain your situation.
okay, i will try it, thank you