#support

1 messages · Page 161 of 1

runic gulch
#

Lol bit more up

vapid zephyr
#

reported someone for doing the same thing i got banned for a while ago and they didnt get banned, guess that means my last ban was simply an ego ban

dusty hornet
#

Is there any chance you could take a look at my appeal application?

lone hinge
dusty hornet
#

Oh. I just see other people discussing bans here. OK

lone hinge
#

Appealing is the correct approach to this issue. Patience is key here.

runic marlin
vapid zephyr
#

the part of the ticket after the back slash?

runic marlin
#

#xxxxxx

vapid zephyr
#

does e166ea work?

runic marlin
#

Yeah, having a lookie

vapid zephyr
#

apreciate it

runic marlin
#

I'll send you a DM

vapid zephyr
#

wont show anything about my last ban idk if you guys keep a ban history tho last ban was over a year ago but still doesnt make sense to me to this day

pliant nest
#

how to add ticket?

plucky bough
#

!ticket

marble mantleBOT
#

Hey, @pliant nest

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @queen oracle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fiery kayak
#

Hello admin I got a band

plucky bough
fiery kayak
#

Yes

plucky bough
marble mantleBOT
#

Hey, @fiery kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fiery kayak
#

I have a band for no reason

plucky bough
fiery kayak
#

ok

plucky bough
fiery kayak
#

How long does it take to be answered

dusty hornet
#

I appealed like six hours ago and am still waiting

plucky bough
#

It can range from 1-3 days, the admins are very busy people, so it can take some time for them to get to your appeal. But just be patient and they will get back to you.

fiery kayak
#

Can I talk to admin?

vapid bear
#

why me banned ? bruh i just join to server

noble terrace
noble terrace
fiery kayak
#

ok🥲

vapid bear
#

hacking , but i no hacking

#

everything seemed to be fine, but then I go back to the server and they kick me out

marble mantleBOT
#

Hey, @vapid bear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fiery kayak
#

Could the reason vpn

noble terrace
noble terrace
marble mantleBOT
fiery kayak
#

Is the band removable?

lilac venture
#

No

fiery kayak
lilac venture
#

No

noble terrace
fiery kayak
#

ok

noble terrace
# fiery kayak ok

Your ban was indeed because you’re using a VPN. You’ve been unbanned and should be able to connect now. 🙂

timber dawn
#

someone hiring for zergs or sum ill farm and shit its just be and a friend we both got 1k hours

plucky bough
timber dawn
#

thanks

plucky bough
true schooner
#

found a hacker on rustoria eu main
ID 76561198248110616

marble mantleBOT
#

Hey, @true schooner

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cursive mantle
#

Can an admin look into X22 on EU Long, running tcs pumping water like 4 grids, think you should demolish them 🥸

lament brook
#

Not against any rules @cursive mantle

#

!rules

marble mantleBOT
cursive mantle
#

I think you'll find if you read them, it states on Long servers it can only be 2 grids

lament brook
#

The create a ticket

#

New rule to me sorry but create a ticket

cursive mantle
#

Done, cheers

spiral hill
#

There is a cheater

plucky bough
marble mantleBOT
#

Hey, @spiral hill

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

oblique pebble
#

!appeal

marble mantleBOT
#

Hey, @oblique pebble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic echo
#

!ticket

marble mantleBOT
#

Hey, @toxic echo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

oblique pebble
#

i got banned for excessing the max team limit of 3... but i was solo

marble mantleBOT
#

Hey, @oblique pebble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

oblique pebble
#

i dont understand guys

plucky bough
#

What do you not understand?

oblique pebble
#

why i got banned

plucky bough
# oblique pebble why i got banned

You can check the ban reason by joining the server you were banned on, it will be in the disconnect message.
If you believe you were falsely banned you can use the !appeal command to appeal it.

oblique pebble
#

!ticket

marble mantleBOT
#

Hey, @oblique pebble

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cobalt flume
#

need an admin in 2x Vanilla US blatant rage hackers killing eveyone flying around in heli's

marble mantleBOT
#

Hey, @cobalt flume

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky bough
#

cords?

cobalt flume
#

no idea what the cords are or are you asking for steamid

plucky bough
#

I was asking about where you last saw them on the server

cobalt flume
#

oh bottom left by lighthouse

#

screaming racial slurs killing everyone

plucky bough
#

Please make a ticket if you haven't already

cobalt flume
#

I have and f7's like 5 times

plucky bough
#

Okay, thank you

cobalt flume
#

Keys in the chat is one of the hackers flaunting he owns the server

charred horizon
#

my game ban is over 180 days old now

#

can i just join the server

plucky bough
marble mantleBOT
#

Hey, @charred horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
ancient dune
cobalt flume
#

WAIT

#

yall actually let people with previous bans play here?

ancient dune
#

gamebans, yes if they have 1 over a certain period of time

#

as do most servers

cobalt flume
#

once a cheater , always a cheater . If they aint got esp they got scripts 1000%

noble terrace
ancient dune
#

we do firmly believe in second chances here, if they cheat or are gamebanned a second time it is a different story 🙂

noble terrace
#

EAC bans are from Facepunch

charred horizon
#

I never was banned on rustoria do i still fill out the form or can i just join now

ancient dune
#

you should be fine to join 🙂

junior wing
#

🙂

ancient dune
#

just double checking you only have 1 and it's over 180?

charred horizon
#

yes

ancient dune
#

oki doki, have fun on the server 😄

junior wing
#

😄

charred horizon
#

😄

livid vault
#

!ticket

marble mantleBOT
#

Hey, @livid vault

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

light frigate
#

@ancient dune

#

@surreal kelp

#

@west osprey

near halo
#

when is main gonna be up

light frigate
#

😦

plucky bough
near halo
#

i asked when its gonna be up

plucky bough
#

When its back up, depending on the issue the time to get it back up can vary.

near halo
#

No dip

light frigate
#

@plucky bough You can solve my business

plucky bough
#

What's your issue?

light frigate
plucky bough
#

Are you trying to appeal a ban caused by vpn usage?

light frigate
#

yes

dusky ridge
#

I was just in the server get kicked out for some reason and then now it won’t let me join back? Is it a problem on my end?

plucky bough
marble mantleBOT
#

Hey, @light frigate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

plucky bough
dusky ridge
#

Connection attempt failed but I was just in the server

light frigate
#

Why other administrators can unravel directly

near halo
#

Yo get US Main back up

dusky ridge
#

Yea I’m us main I was disconnected

light frigate
#

XD

plucky bough
plucky bough
dusky ridge
#

Appreciate it @plucky bough

plucky bough
# light frigate XD

Submitting an appeal ticket is the fastest way to get help appealing a ban

plucky bough
light frigate
#

I already have one and have not solved it, I was directly solved by other administrators yesterday

#

@plucky bough 😦

plucky bough
light frigate
#

KEKWehhh Yes, yesterday directly helped me unblock the VPN ban

surreal schooner
#

I LOST A FULL INV OF SCRAP

severe falcon
#

I NEED HELP FAST!!!!!

plucky bough
ancient dune
ancient dune
severe falcon
#

I WAS IN SCRAPPY WITH INV OF ROCKETS ABOUT TO RAID WHATS GONNA HAPPEN

ancient dune
near halo
#

bro can we fucking get this server working god damn Bunch of fucking Bricks working on a server

light frigate
#

You untied it, I'll go online now

surreal schooner
#

of course u dont, this server is shit and i lose all my loot because of it

mint bronze
#

hurrrrr dURRRRRRRRR DERVERS AAAHHHHH got room foir guap?

glad cosmos
#

make this server go back or else i will call my friend kevin

rotund nexus
ancient dune
marble mantleBOT
#

Hey, @rotund nexus

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

near halo
#

bro fucking hire me lemme get this server up myself

lone hinge
glad cosmos
near halo
#

what if im 15 but not retarded

floral escarp
mint bronze
#

got room for guap?

rotund nexus
ancient dune
white kettle
#

Fix this shit or I’m beating someone’s ass

mint bronze
#

oat wym thats a good question lmao

floral escarp
#

Mine got rejected pretty fast because ”Racism and Homophobia in your history” smh

still loom
#

why would you lock general chat, every goober now went to other chats to talk

humble marsh
#

dildo baggins here?

still loom
ancient dune
rapid urchin
#

Hh

ancient dune
rotund nexus
floral escarp
still loom
#

just mute the spammers bruh

mint bronze
humble marsh
#

fix yall god damn server

swift tree
#

Indeed

floral escarp
mint bronze
#

scroll up bro

ancient dune
ancient dune
ancient dune
humble marsh
#

lol

ancient dune
mint bronze
#

oat chill pls its a joke

light frigate
swift tree
#

We all touch grass and find new server to donatw to

ancient dune
humble marsh
#

fix the fkn server

ancient dune
mint bronze
#

i demand that i be given a quadrillion scrap when i log back in for this minor inconvenience

light frigate
ancient dune
#

@rotund nexus

near halo
#

@ancient dune Check out my Staff registration

ancient dune
rotund nexus
ancient dune
light frigate
#

Probably when it can, I want to play online

humble marsh
#

lagstoria on bottom

still loom
near halo
#

When is server being up like a estimated time atleast

mint bronze
#

I WANNA SPEAK WITH YOUR MANAGER

ancient dune
blazing crag
#

Pls be patient as devs are working to get Main back online! ❤️

near halo
#

can you guess the eta so i stop asking

tulip nexus
#

3 hours

mint bronze
#

i dont think mods notice jokes tbh no offence to the mods

ancient dune
still loom
#

sir im having an issue i want to socialize with fellow rust apes but i CANNOT (cant) talk in general???? please fix

ancient dune
#

probably not but you asked for an eta but i dont rlly have one

near halo
#

Bet thanks

swift tree
#

Gg

ancient dune
#

which i recommend you do as this isnt a support matter

still loom
austere escarp
#

no way server is still down lol

ancient dune
ancient dune
near halo
#

Enardo is so ass we should all Make a vote to kick him @ancient dune what do u say? Aswell as SMG CLAN and Sorri

mint bronze
#

nah dont acccieate me with him

ancient dune
#

my personal recommendation is you dont type your next sentence if it isnt support related Sam

mint bronze
#

#BANSAM

floral escarp
#

@ancient dune eta on general chat

ancient dune
#

unknown currently

still loom
floral escarp
mint bronze
#

#BANSAM WOOOOOO

ancient dune
fossil igloo
#

US Main is booting, you can stop spamming

near halo
#

finally

lilac venture
#

balls r itchy

near halo
#

oat u must love your job just watching retards

floral escarp
near halo
#

sven we gotta ally and shit on sorri

lilac venture
#

is that arnold is ur pfp

floral escarp
mint bronze
#

did anyone do that thing where u cause a server to go down?

near halo
#

we gotta raid him again

#

They raided me and i had a box of metal a box of sulfur like he is so fucking loaded now he been raiding everyone and there so shit they only got numbers

still loom
#

@ancient dune spammers in chat. deal with them. GO!

ancient dune
near halo
#

so unlock gen it doesnt hurt you

floral escarp
ancient dune
#

@plain jackal is nearly up, few minutes

mint bronze
#

guys im back my mom was on my pc @stray bone

humble marsh
#

l

mint bronze
#

^🤢

humble marsh
#

shut up

tulip nexus
#

I’m loading in and found some kid with a inventory of rockets

humble marsh
#

nerd

mint bronze
#

do you know the muffin man?

humble marsh
#

ye im sure ur mom makes good muffins

ancient dune
#

not the place, go chat in dms

tulip nexus
#

🤦‍♂️🤣

humble marsh
#

sven ur trash at rust bro

still loom
#

dont worry guys ill create a group chat where we will talk if thats okay 🤏

uneven marsh
#

Guys This is still a support chat DMs is a good place to talk

still loom
#

oat i cant create a group chat without adding everyone can u do something about that?

tawny cedar
#

i just found a group outside of launch with 3 m2s on them and running home asap

still loom
#

SERVER UP GOGOGO

ancient dune
#

MAIN IS UP!

#

GO

#

BYE

plucky bough
#

Bye

mint bronze
#

my mommy bought me air pods gen 3 but she doesnt know i have 3 F's all under 50%

floral escarp
mint bronze
#

thanks oat xoxo your big gay lover

magic sierra
still loom
#

unlock general ffs

ancient dune
#

@fossil igloo general

fossil igloo
ancient dune
#

yes no

dreamy elbow
#

<@&274971100184576010> if i join waiting for support will you drag me i need help asap

plucky bough
#

Please don't tag the Admin role. What can I help you with?

dreamy elbow
#

nvm

mint bronze
#

anyone know why my unskinned doors could have skins on them

plucky bough
mint bronze
#

i just dont know why my doors have skins on them i dont have metal double door skins and yet they ahve skins on them and i live solo

mint bronze
#

us main

vapid zephyr
#

what are the rules for ./sil

plucky bough
marble mantleBOT
#

Hey, @vapid zephyr

Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png

Then you go to a website like https://imgur.com/upload and upload the picture.

Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png

Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png

vapid zephyr
#

i mean like is there anything im gonna get banned for putting on a sign

plucky bough
#

If you think there is a chance you might get banned for putting something, don't put that thing on a sign.

vapid zephyr
#

uhhhhhh this is to morally guided, i feel if its inside my base where only i can see it doesnt matter

plucky bough
#

To the best of my knowledge their are no rules dictating what you can put on a sign, but I recommend using common sense. If you can't say it/put it in chat (discord or Rust) I wouldn't put it on a sign.

merry hare
#

hi, ive been banned from a x2 for no reason, it saids that im banned from cheatin but i didnt cheat, i just wanna play and i send a ticket to the website and they didnt respond, pls help

plucky bough
merry hare
plucky bough
marble mantleBOT
#

Hey, @merry hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

merry hare
#

idk why this is what it says YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

plucky bough
merry hare
plucky bough
merry hare
smoky scaffold
#

hey man i was wonedering if chat mods can talk about how there are only 2 genders etc. Mainly beacuse my friend @cloud beacon is a they/them and that comment made me very uncomfortable. Thank you... (in game)

coarse lichen
marble mantleBOT
#

We represent and fully support the LGBTQ+ movement. We have no place here for racism, homophobia or any other kind of oppression of minorities.
Currently it is not Pride Month. Everyone has the right to be who they are and no one can take that away from them.
Please respect this.

If you see any racist, homophobic or anti-LGBTQ+ remarks in the chat, please contact a Chat Moderator or report it via the /ticket command ingame. heartoria

noble terrace
mint bronze
#

cheater on us main at excavator named OOP

marble mantleBOT
#

Hey, @mint bronze

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

light frigate
wintry cape
#

!appeal

marble mantleBOT
#

Hey, @wintry cape

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

small flicker
#

@wintry cape can i help you

light frigate
#

@upper escarp

wintry cape
#

i got banned for having a vpn

light frigate
#

@small flicker help me

small flicker
marble mantleBOT
wintry cape
#

76561198131293034

light frigate
light frigate
#

help me pz vpn ban

light frigate
#

I was banned by a VPN@small flicker

#

Brother, okay?

small flicker
wintry cape
#

Thank you.

light frigate
#

What about me?

small flicker
rain bobcat
#

Is rustlink allowed on the server if yes how come mine isnt working?

ancient dune
#

rustlink is allowed but most features of it are disabled on rustoria from memory

light frigate
rain bobcat
small flicker
light frigate
small flicker
lucid walrus
#

how we report someone

fierce mulch
marble mantleBOT
#

Hey, @lucid walrus

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

daring plume
#

!appeal

marble mantleBOT
#

Hey, @daring plume

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusty orchid
#

FIX FUCKING LAGS

ocean thistle
void kindle
#

help me

ocean thistle
void kindle
#

vpn ban Steam ID:76561198871668792

ocean thistle
marble mantleBOT
#

Hey, @void kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

void kindle
#

<@&274971100184576010>

radiant shadow
#

!appeal

marble mantleBOT
#

Hey, @radiant shadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusty orchid
#

There are too many Vip on this server, new players cannot enter, i am 4th in a queue and waiting for an hour. Why can't you expand the slots to at least 500 since the server has a large map?. I am just interested.

marble mantleBOT
#

Привет, @dusty orchid

Слоты на наших серверах динамические. Это означает, что сервер будет автоматически увеличивать или уменьшать слоты в зависимости от очереди.
Этот процесс полностью автоматизирован, и персонал не может влиять на уменьшение или увеличение слотов!
Не смотря на то что, слоты являются динамическими, всегда будет определенное ограничение, гарантирующее наилучшую производительность сервера, что обеспечит пользователю положительный опыт игры.
Наши месячные или двухнедельные сервера не будут увеличивать свои слоты, чтобы соответствовать нашим основным серверам, поскольку это не соответствует ожиданиям месячного или двухнедельного сервера.

barren ocean
#

How do fix disallowed vpn / proxy service issue?
I have never used vpn?

thorny dune
lilac wedge
#

cheater team on rustoria us long name is big daddy black man he is spinbotting and insta headshotting everyone. he lives at top right U10

marble mantleBOT
#

Hey, @lilac wedge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tranquil zodiac
#

hey how do i get unbanned from your server?

ancient dune
marble mantleBOT
#

Hey, @tranquil zodiac

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tranquil zodiac
#

1-3 business days cmon

limpid helm
#

why do i keep getting disconnected

ocean thistle
marble mantleBOT
limpid helm
#

i mightve called someone a racial slur on accident

ocean thistle
#

That’s no good.

limpid helm
#

does that mean im banned theres no warning or mute? first time offense it was my lil bro i was taking a shi

fierce mulch
uncut bloom
#

<@&274971100184576010> i need you're help. cheaters raiding my base now

limpid helm
#

thats what i thought so too it just keeps loading me in then disconnecting, so ill try the game files

ocean thistle
marble mantleBOT
#

Hey, @uncut bloom

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fierce mulch
ocean thistle
toxic shard
ocean thistle
#

Sorry to hear about that. I hope you included those names in the ticket! I’m going to have to delete it here because calling them out in discord may interfere with an admin’s investigation. @uncut bloom

near halo
#

yo

#

can i appeal my chat mute

runic marlin
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

i said gigga bigga

#

is that bad

thin plover
rotund jay
#

hello, I'm playing on the eu medium server. I have a problem, I walked away for just a minute and there was a restart, I stayed in the city and when I stood in line, I was rolled back and all the resources were gone and I had a level 3 workbench

dense hare
#

!appeal

marble mantleBOT
#

Hey, @dense hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

orchid anchor
rotund jay
#

why? this is the server's problem, not mine!

orchid anchor
rotund jay
#

can you fix the error?

orchid anchor
rotund jay
#

Well, I died because of the restart

orchid anchor
rotund jay
#

I see

blazing linden
#

Tyrone is using auto clicker on EU Main with fertilizer

marble mantleBOT
#

Hey, @blazing linden

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

how me check status of my appeal

near halo
hearty jasper
#

on rustoria eu small there is guy typing this:

plucky bough
marble mantleBOT
#

Hey, @hearty jasper

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clever gale
hearty jasper
#

cant check it was few min ago

clever gale
thorny dune
ocean thistle
quaint spade
#

where do i see wipe time?

thorny dune
hearty jasper
#

also this guy spam lika crazy on rustoria eu small

toxic shard
marble mantleBOT
#

Hey, @hearty jasper

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

signal thistle
#

Who can I ask for vip questions, brothers

toxic shard
signal thistle
#

76561199264785812

toxic shard
#

???

toxic shard
spare loom
#

network issues rustoria sea long

signal thistle
#

My is missing and has been queuing

meager crag
#

Im banned? cuz i cant join its says disconnected 76561199005902845 On EU long

signal thistle
#

My members are missing and need to queue up

#

My member is missing

near halo
plucky bough
#

Wrong channel

meager crag
signal thistle
#

VIP appeal

#

Where does the VIP appeal go

plucky bough
marble mantleBOT
signal thistle
#

OK

#

VPN

reef dagger
#

where do i go for a group limit exceed ban

plucky bough
reef dagger
#

yes on the 5x i was playing with 2 others yesterday than they got off so i got on we were raided so i left clan and invited a new teamate and it says im exceeding the group limit

marble mantleBOT
#

Hey, @reef dagger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful siren
#

Hello administrator, my appeal has been rejected, but I can prove my innocence. Is there any way to help me

ocean thistle
blissful siren
#

I have two accounts, both of which have been logged in on my computer, but recently I sold my other account. Then I checked his account and found that he was banned by the game ban. It should be using the cheating software, but I am innocent. You can check his IP and my IP to prove my innocence.

noble terrace
blissful siren
#

But this is just my guess. Maybe this is not the direct reason why I evade the ban. I don't know whether my escape ban is because I logged in to an account, and then other people logged in to this account on another computer and used cheating software, which led me to escape the ban. If this allows me to escape the ban, I will be persuaded not to seek your help.
thank you.

noble terrace
subtle sandal
#

admin i cant join i tried running it as administrator and not working

noble terrace
marble mantleBOT
subtle sandal
#

let me reverify my files @noble terrace

#

it says they are all validated

noble terrace
subtle sandal
#

ight

blissful siren
#

never evade ban I think u have no reason ban evasion for me

#

If the fact I stated is the reason why I evade the ban, I will be convinced

noble terrace
#

I'm not sure the reason behind your ban as I'm not an admin. We also don't give out specific evidence to players, so there's a chance you'll never know the entire reason.

subtle sandal
#

yep its so wierd i can join any other server except rustoria ones

blissful siren
#

Is the way to evade the ban permanent?

subtle sandal
#

im waiting on support

plucky bough
subtle sandal
#

it just says disconnected let me send screenshot

plucky bough
subtle sandal
#

yes

plucky bough
stiff widget
marble mantleBOT
floral escarp
#

How long does it usually take for negative chat history to be cleared

stiff widget
floral escarp
stiff widget
floral escarp
stiff widget
floral escarp
spring current
#

Guys I need your help , I have pulled 8 girds of tool cupboards which are around 30-40 of them in order to get water for my base.After 2 days of farming and wanting to killl my self I manage to put down the TCs with fluid pumps and branches for electricity when the water had to go up till it reached my base ,
The fluid pump at my base says I get 84 water but no matter if I connect it to a combiner or sprinkler or a barrel it WONT FUCKING WATER THE PLANTERS
EVEN IF I GET WET
I can see the water, I can hear it , I get wet from it, but it wont fucking water the planters ............ what is the issue

dusty hornet
#

Can I get a refund for my VIP. I joined some random team invitation and now i'm banned for 7 days. Appeal was denied

dusty hornet
#

OK. I was paying for two accounts to have VIP last year. Probably spent somewhere between $50-100 on this server. I'm done with rustoria forever. I just accept a team invite. Never knew these guys were hacking. It's my first offense ever and my appeal was denied

#

This server sucks. Constantly getting warning in the rust client that your server may be far away even though it says its in US

plucky bough
dusty hornet
#

Here's my suggestion. Don't play rustoria because it's hella laggy and their support sucks

upper escarp
plucky bough
floral escarp
#

rustoria best server🫡

dusty hornet
#

Banned a solid player who has been donating on and off for over a year now who NEVER knowingly broke any rules. This is BS

upper escarp
#

Playing with cheater bans are temporary bans due to players who may have gained unfair advantages by playing with cheaters. It's best to do due diligence and be careful with who you play with.

floral escarp
noble terrace
upper escarp
#

Being a donator by no means grants u special privilege when it comes to bans byw

dusty hornet
#

I gave my neighbors 230 low grade to make a refinery (which i never got access to). Then I also ran tunnels with two of them and we got rekt by an 8 man. So my total interactions with them were -230 low grade and a -1 crossbow/nailgun kit. How is that an unfair advantage. I had a totally separate base from these guys. They were my neighbors

upper escarp
dusty hornet
dusty hornet
plucky bough
upper escarp
dusty hornet
#

and just not play on rustoria because it's laggy as hell and i didn't even get a warning or anything. just BAM you are banned thanks the donation

#

I have said my peace. I'm leaving this server forever. You just lost a player who had a good job irl and probably woulda dropped hundreds on this server in the next few years

stiff widget
#

@dusty hornet I had a look into your situation and your team mate was game banned, I understand this might be frustrating, but the ban is only temporary for 7 days. Playing with them or "running tunnels" with them means you had an advantage

unkempt flower
#

ban

upper escarp
unkempt flower
#

Where to look at the statisticaltable

fierce mulch
abstract oxide
bronze pine
#

Hello,

I am writing to appeal the ban that was issued to my account. I have been accused of using hacking software, but I would like to clarify that I did not use any kind of third-party software to cheat or exploit the game. The nature of my gameplay, which is through the GeForce cloud gaming service, makes it impossible for me to use such software.

I have always played fair and followed the rules of the game, and I would never want to ruin the fun for other players by cheating. I kindly request that you review my case and provide me with any evidence that may have led to my ban. I am confident that you will not find any proof of me using any hacking software.

I hope we can quickly and fairly resolve this matter if there has been any misunderstanding or mistake.

Thank you for your time and consideration.

Best regards,

MBIT

marble mantleBOT
#

Hey, @bronze pine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bronze pine
fierce mulch
bronze pine
#

Ok thanks

fierce mulch
bronze pine
#

Thanks, worked like a charm. But I remain confused as to why this is happened to me.

fierce mulch
royal thicket
#

not server related, but asking for help from an admin/anyone that uses demo's often. im playign back a demo and for somereason my WASD stop controlling the debugged camera. It'll work and then stop working completely, having to restart the game & demo for it work again. Is there something im doing wrong making the WASD stop working while debugged?

solemn cipher
#

!TICKET

marble mantleBOT
#

Hey, @solemn cipher

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
rocky wave
#

who is the administrator?

#

i‘m in .co sever played with hacker

#

ban me

fierce mulch
marble mantleBOT
#

Hey, @rocky wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fierce mulch
#

probably vpn ban so recommend you to put there in chat your steamid @rocky wave

abstract oxide
#

I think he said that he is playing with a hacker and wants to be banned, he should report himself

rocky wave
#

no

#

i want unfasten

#

Because he’s only been eac for three days

#

but i been ban 5 day

#

who can help me 。i need administrator

fierce mulch
rocky wave
#

what‘s wrong

noble terrace
marble mantleBOT
#

Hey, @rocky wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rocky wave
#

i’m appealed but i need more speediness

noble terrace
rocky wave
#

ok then thank you bor 👉

near halo
#

Sup boys i need help about my VIP

plucky bough
near halo
#

I want to put it from Long to Main because Long really aint fucking it for a 6 man

spring current
#

@plucky bough the planters doesnt get any water at all, I dont have any plants because they will just die

plucky bough
tough bane
#

Let me know when you are around and please respond to my dm.

lean jolt
#

how do i get access too skinbox?

modern blade
#

got muted in game for a keybind, AnyRIGGERS? and would like to know how in what world do u get muted for that. RIG is the part of the map, and a RIGGER is someone that is on oil rig holding it

marble mantleBOT
#

Hey, @modern blade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven mist
vast nest
#

I am VIP (us long vanilla) but in a queue?

toxic shard
runic gulch
runic gulch
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

teal radish
#

!appeal

marble mantleBOT
#

Hey, @teal radish

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jagged marten
#

How long does it take to pay for a canceled subscription?

orchid anchor
final bridge
#

anyone help again with VIP its happened again.
basically, if you dont play for a couple of months and forget to subscribe, you keep getting charged and when you come to play again (mind i was billed march 1st) it doesnt show as having VIP abnd you are stuck in que

last time it took ages because only one dude can deal with this stuff apparently? but by the time he replied i just double charged myself and then he sent a snotty message about how it seems to have fixed itself

right now all i know is iv got a payment to mr dowding on 1st of march

yet i dont have vip because they want to sell my slot i assume

#

if i paid again now it would let me in like last time

orchid anchor
final bridge
#

i dont have permission to talk there

orchid anchor
#

there's a button underneath the top message. If u press that, you'll be able to fill in some things.

toxic shard
final bridge
#

i did the double on purpose last time to brute force my way back in

toxic shard
#

if you did in fact paid 2 times for the same period, I'm pretty sure we would found a way to handle it

#

but if you have a subscription and then do a one shot payment, when the one shot expires you get the subscription removed (ingame) too

#

it's a known bug, even if people shouldn't have 2 type of vip at the same time

final bridge
#

looking at my bank statements i paud 3 times in december trying to get in

orchid anchor
#

the ones dealing with payment will help you further on

final bridge
#

yea will be hours though i only need to skip the que this time

orchid anchor
#

there's nothing we can do against that. Sorry.

unkempt imp
#

does brad respawn if a player is in launch?

plucky bough
plucky bough
subtle yoke
#

Hello! Can i move my vip from EU Long to US Main? I bought it wednesday, we have a bad wipe and we will play us main next thursday

pseudo bone
#

where do we report cheaters?

orchid anchor
marble mantleBOT
#

Hey, @pseudo bone

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lean jolt
#

!appeal

marble mantleBOT
#

Hey, @lean jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dreamy sable
#

my que skip i bought on long didnt apply to my account

plucky bough
vocal compass
#

where can I also make a ticket related to a hacked player?

marble mantleBOT
#

Hey, @vocal compass

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

serene lichen
#

i linked my steam but i still dont get the shop when i do /s it only shows i linked my discord

noble terrace
serene lichen
#

should i relog or something?

noble terrace
serene lichen
#

yes i did ill send u a ss of it but its not changing and it also says i joined on steam on the link page

#

nvm i cant whoops but im in the group and it still isnt working

noble terrace
#

on my end it doesnt look like you joined the steam group yet but it may takea few mins

#

i can try something on my end as well

serene lichen
#

just left the group and rejoined and im in the group again but it stills says to join the steam group on the site

noble terrace
#

it just may take a minute to register

serene lichen
#

okay

young narwhal
#

any admins can pm about my ban?

noble terrace
young narwhal
#

can i pm u? ill tell you there

noble terrace
serene lichen
exotic otter
#

!appeal

marble mantleBOT
#

Hey, @exotic otter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

haughty jay
#

electricity is broken on eu long, i've tried to turn off my turrets 5 times manually and with my bot and neither are working

toxic shard
#

will have a look

haughty jay
toxic shard
#

(at the server level)

haughty jay
#

any ideas? my poor teammates r getting killed ):

toxic shard
#

like that no, but the issue we sometimes have is not responsible this time

sour ether
#

I made a ticket several days ago and an appeal on the website but havent heard anything back

haughty jay
#

might just have to manually unplug them 😭 ty anyways

near halo
#

Is Us Long down ?

toxic shard
#

you sure it's the right switch ?

toxic shard
haughty jay
near halo
#

oh wtf it wasn't coming up on my list ><

haughty jay
#

our hemp base is fine too, also odd

toxic shard
#

usualy when there is an electric issue it's global

#

when it's located somewhere it's a electrician issue

#

🙂

plucky bough
sour ether
#

do i make another ticket its been since Wednesday and i havent heard anything

toxic shard
#

I don't see any appeal on your steamid

#

(nether accepted, denied nor open)

sour ether
#

its another id

#

and a mod in herew said he opened a case with one of the admins

toxic shard
#

it was denied

sour ether
#

what did it say

toxic shard
#

There is no response, but I guess it's because you are banend for cheating on rustoria (+ gamebanned)

#

a cheating ban is permanent

#

and yes scripting is cheating

sour ether
#

its been 1000 days i talked to one of the owners several months ago and he said that if i was legit for a while id have a chance at getting unbanned

toxic shard
#

might want to speak to him again (the same one)

sour ether
#

alright thank you

crude zealot
#

why do you get muted for saying pakistan

west osprey
crude zealot
#

IM FROM PAKISTAN THO

west osprey
crude zealot
#

someone asked where i was from, i respond and get banned

west osprey
crude zealot
#

voice chat

west osprey
# crude zealot voice chat

Well, unfortunately your mute will remain, and you now know for next time not to use that word in chat.

crude zealot
#

wow, racism at its finest. freedom of speech really dont exsist, even when it isnt used in a negative connatation. get banned for saying where im from. yall aught to be ashamed

plucky bough
wild tulip
#

Ehllo is there another admin that can deal with my sit becasue me and prodigy live in difrent time zones pls <@&274971100184576010>

wild tulip
runic gulch
#

uhhh dont quote me on it but drop your steam64 and hope you get an admin to help? Could be prodigy and only prodigy that can deal with you though so that could be the case. Cheers

wild tulip
#

76561198821960349

wild tulip
#

sorry that im bothering so much but this is my favourite server yk

runic gulch
# wild tulip that's my id now hoe do I get a admin

Uhhh I just told you, prodigy is probably the only one that can deal with your situation. I had you drop it in case another staff member saw this message. But another probably won't help you because well, its prodigy's issue and not another staff members. So you will have to wait. I apologize for it.

wild tulip
runic gulch
wild tulip
near bear
#

VPN BAN - 76561199032050765

plucky bough
marble mantleBOT
#

Hey, @near bear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glossy bramble
#

Is there a way to know how long im banned for

#

I already messaged the guy who banned me abt it

runic gulch
glossy bramble
#

Ok ty

plucky bough
willow echo
#

😉

glossy bramble
plucky bough
hazy sable
#

VPN Bans How to solve?

plucky bough
marble mantleBOT
#

Hey, @hazy sable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

normal hound
fallen bramble
#

why did i get banned

plucky bough
marble mantleBOT
#

Hey, @fallen bramble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fallen bramble
#

how long is a ban for exceeding group limit even tho i wasnt

plucky bough
weary moss
#

is it a perm ban or till next wipe?

rocky wave
#

wwwwwwwwss

weary moss
timber bridge
fallen bramble
#

@plucky bough is my a perm ban?

plucky bough
timber bridge
near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fallen bramble
#

okay thank you

umbral hill
#

Rustoria eu main
My name cladk1, clan f9.
Why can't I go to the server, writes disconnect

umbral hill
#

thanks

plucky bough
dense hare
plucky bough
dense hare
# plucky bough How can I help?

It's been 4 days since they gave me a ban for cheats, I don't play with cheats. My appeal cannot be checked within 4 days. For some, the appeal is answered in a couple of minutes.

lament brook
#

@dense hare as it says it can take 1 to 3 business days

#

The weekend is not a business day so it will probs get a response during actual business days. Sorry for the inconvenience

dense hare
#

Thanks

normal hound
small flicker
lone vine
#

vpn ban

plucky bough
marble mantleBOT
#

Hey, @lone vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

loud dragon
#

How to understand when global vipe and when only map vipe

plucky bough
normal hound
#

@plucky bough what about me?

plucky bough
lone vine
#

vpn ban

plucky bough
stiff widget
lone vine
pearl moss
#

/steamid

marble mantleBOT
pearl moss
#

/steamid 76561199003652983

marble mantleBOT
loud dragon
#

And on x2 vanilla there are vapes once a week or from Monday to Thursday?

pearl moss
#

/steam 76561199003652983

plucky bough
pearl moss
#

/steamid76561199003652983

loud dragon
#

Yes so the wipe during 4 days?

plucky bough
pearl moss
#

/steamid

marble mantleBOT
pearl moss
#

76561199003652983

obsidian whale
ocean thistle
marble mantleBOT
#

Hey, @obsidian whale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian whale
#

@stiff widget Thank you, now working

vapid zephyr
#

is there any possible way for me to get youtube and twitter linked? like maybe if i show proof i am following someone can manually add?

ocean thistle
vapid zephyr
#

someone else tried to help me link it, found a problem with the system, and said id be updated when it was fixed

ocean thistle
#

Do you happen to remember who it was?

#

If not it's okay, I can try to look back

vapid zephyr
#

cant find their name in this discord but their actual discord was ctv

#

dilly i believe

ocean thistle
#

First, double check for me if you're able to link it now to see if it's been resolved.

If not, would you mind DMing them again since they know your account and situation?

vapid zephyr
#

/auth

marble mantleBOT
#

Hey, @vapid zephyr

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

vapid zephyr
#

twitter works now, there isnt any way for someone on staff to manually add youtube?

ocean thistle
#

I believe it's an issue with the youtube API thing so short answer is no :(

vapid zephyr
#

too bad, since there is a kit for it being maxed out, idk whats in it tbh

neat pumice
vapid zephyr
#

also, very off topic, will i get a dm if i hav e been rejected for staff positions or will i just never get an acceptance dm

ocean thistle
vapid zephyr
#

welp ive been waiting a super long time definetly longer than a week, not the biggest problem in the world, but its been close to a month

neat pumice
vapid zephyr
#

i would understand if i was simply rejected cause i dont have the cleanest chat history to date ( nothing too bad), but i am super active on server

neat pumice
#

If the thumbs up means you did, we didn't receive the application, I would apply again 🙂

vapid zephyr
ocean thistle
#

!unlink

marble mantleBOT
vapid zephyr
#

same steam id and discord i am on rn idk what the problem is

thorny dune
# vapid zephyr Fun!

Where did you see this message, when you tried to submit a new application or?

vapid zephyr
#

thx

#

it was when i tried to submit app yes

thorny dune
vapid zephyr
#

yeah!

#

same problem when i use that link

#

it comes up right after i try to link my steam, then it cuts to that screen

vapid zephyr
#

still doesnt work

thorny dune
vapid zephyr
#

alright

hardy bane
#

Im banned on 5x EU No BPs, damn it! Now I can't play with the 10 other people that play on that server at peak pop.

marble mantleBOT
#

Hey, @hardy bane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hardy bane
#

Ight, am I banned on all rustoria servers or just one

ancient dune
#

is your ban reason come to discord or play elsewhere

hardy bane
#

it said go to discord a AzW3 or something like that

ancient dune
#

@west mica

#

he'll assist you when available

hardy bane
#

I hope he can send a DM or something cause I got school now - cheers for help oat.

near halo
#

Hello, I have been debited from my card.

#

I did not buy anything, they wrote to me that I bought a VIP

ocean thistle
devout dock
#

Can I get a refund for vip? I played 3 days

uneven marsh
cloud iron
#

i need to speak to an admin

noble terrace
cloud iron
#

only a admin can help with this . but thank you

stiff widget
#

🙂

cloud iron
#

can we speak private please its ab a disconnect issue

marble mantleBOT
lost crypt
#

why can i see myself when i alt tab its a glitch that has been annoying me for a long time

#

i cant post an image here

#

it only happens when im wearing armor i cant see my body i only see the floating armor behind me

stark thorn
#

is there any way to add rustoria bot to our server? so we can see when cargo spawns and so on?

lost crypt
#

and my render distance is fucked

#

a player goes poof after 60m i have my render distance on max

pallid junco
#

how do i create a ticket?

shell pawn
marble mantleBOT
#

Hey, @pallid junco

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pallid junco
shell pawn
pallid junco
#

So, last wipe I suspected someone named ?Fantom? on rustoria long of cheating ... anyways this morning I just found him near my allies base like 2 tiles away... before I goto sleep every night I stash some items... well this morning I wake up and all 4 of my stashes are empty. I record every time I stash in them to prove no ones around.

#

they are also where you can't put foundations unless you have tc

#

and they werent all 4 in the same spot

#

and no one knows about them im solo

shell pawn
#

If you believe that someone is hacking, make a ticket 🙂

#

And it will be investigated further

pallid junco
#

yeah but how are you going to find out if that specific person was the one that went into my stashes

#

or who did it in general

shell pawn
pallid junco
#

If it ends up they are do I get my shit back?

shell pawn
pallid junco
#

do you guys explode their base?

shell pawn
#

We do not interfere with game play

pallid junco
#

Is there a way to track who opened a stash? or is literally me suspecting someone and you investigating that way..

empty rock
#

Like he said before if you are suspecting a player of cheating, they will be spectated and investigated, if that player is found to be cheating I would say it's safe to assume they are the one that found your stashes. Although I'm not too sure whether or not they can see who opened each stash specifically. Especially not knowing the time it happened

pallid junco
#

I can give a time frame.

marble mantleBOT
#

Hey, @pallid junco

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pallid junco
empty rock
pallid junco
#

it happened between 530am-930am est

empty rock
#

regardless of who opened your stashes, Rustoria Admins will not return your loot, I'm very sorry

pallid junco
#

but yea idk.. just find that too coincidental that the same player i was assuming was hacking last wipe was near my base and 4 stashes in 4 different spots in a non buildable zone that ive stashed in for 3days now suddenly get looted

pallid junco
cinder olive
#

any admin on

empty rock
gloomy heart
#

how many rustoria hours u need for chat mod?

#

and where can i see my total rustoria hours

shell pawn
noble terrace
cinder olive
#

i have clip of guy prefire like crazy but can't convert it for a smaller one is there an opcion ill screenshare and he look at the clip? xd

noble terrace
reef trench
#

Cant connect to rustoria us medium

ocean thistle
reef trench
#

Ah ok thanks ThumbsUporia

gloomy heart
valid flint
near bear
#

thanks for that ❤️‍🔥

valid flint
marble mantleBOT
#

Hey, @valid flint

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

valid flint
#

! Appeal

#

I play through cloud gaming

#

11k hours

#

Only through appeal?

empty rock
runic gulch
valid flint
#

Now it has been sent to the server, thanks for 0 help, I will try to change the server

empty rock
#

Everything must be logged correctly to maintain balance and fairness. We're sorry for the inconvenience

raven bison
#

@valid flint You can play now

pallid junco
#

so how is it that yall havent banned this team in W3 on long rn?

#

5 raiders getting countered by even the susu clan

#

and they're 5v20 rn

empty rock
#

have you made a ticket?

pallid junco
#

yea several of us

#

getting generic responses

empty rock
#

Okay I personally don't handle tickets I just wanted to ensure that you made one. I'm sorry for the wait time

pallid junco
#

literally like 5 people killing 20 people rn

gloomy heart
#

susu cheating?

noble terrace
marble mantleBOT
#

Hey, @gloomy heart

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

noble terrace
# pallid junco getting generic responses

The generic response doesn't mean it's a bot or that an admin didn't look into it. Every ticket is investigated personally by one of the admins. They're very thorough, so if they didn't find evidence that someone is cheating, they're not going to ban that player. But if you're still convinced that something is off, you're free to open another ticket on that player to have them looked into again.

pallid junco
#

yea ok bro.

glad rover
#

@fossil igloo i think there is ping issues

runic gulch
glad rover
#

US Long couple of my teamates too all ping shot up

glad rover
broken wagon
#

hey vinzie

runic gulch
#

Whats good

broken wagon
#

is there anyway you could get like admin to remov this guy tthats doorcamping us with exploit

runic gulch
#

Idk what “exploit” someone can be using to door camp also, if its really an exploit report it to facepunch via f7

broken wagon
#

he can shoot at us but we cant kill him

runic gulch
#

If you feel this player is breaking our rules your best bet is to make a ticket.

#

I can only direct and suggest you, not make the calls.

broken wagon
#

we can legit see his base and what hes doing

autumn lance
#

subbed to the ytt

broken wagon
#

but sure where do i submit a ticket

runic gulch
white crystal
#

eu kids having ping problems

autumn lance
#

but this happens in game

runic gulch
#

Its normal

#

Google API is super fucky

#

Something with new TOS or whatever

autumn lance
#

alr

runic gulch
#

Still registers as a social follow tho so ur good

autumn lance
#

alr

runic gulch
white crystal
fossil igloo
#

What are they doing @broken wagon? Are they in a texture or something?

broken wagon
#

couch + roof combo to shoot thru roof

runic gulch
#

Ohhh thats a thing with doors too

#

They use it in trap bases

#

Put a couch in the right place with a double door, you can shoot but cant be shot

broken wagon
#

yeah

fossil igloo
fierce mulch
#

buts its bug?

#

no

fossil igloo
#

Its an exploit

potent solstice
#

Hey!

fierce mulch
potent solstice
#

Is there someone in the administration situation i can speak to?

fossil igloo
fierce mulch
#

maybe i could help

potent solstice
#

I appreciate you trying to help but i cant really explain it in here haha

#

theres alot of stuff to go-over

fierce mulch
#

did you get banned and want to appeal? did you want to ban cheaters?

stiff widget
lean mason
#

!report

marble mantleBOT
#

Hey, @lean mason

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

broken wagon
#

how long is it going to take for my ticket to get cheacked

subtle yoke
#

Hello, a ticket has been closed and i did not read the answer 😦 ... vip-closed-10863

broken wagon
#

hey evolution

noble terrace
noble terrace
broken wagon
#

nah

#

its good some admin is arleady helping me

toxic shard
#

but in short you can't ask to move a vip once it has been used

#

you can't more a monthly vip to a weekly the following week then medium then weekly ..

subtle yoke
#

Ok, thanks!

wild vigil
#

!appeal

marble mantleBOT
#

Hey, @wild vigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ornate wyvern
#

hello guys, i play on server EU Zeus 5x, can i need red card for large rig or door is bugged and fully open to active crate ?

floral niche
#

yo do i get unbanned

#

!appeal

marble mantleBOT
#

Hey, @floral niche

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

How long does it take to despawn shit on floor on 10x not drop boxes,,bags but from floor

#

anyone knows ?

raven mist
#

Dont know the right time, depends on whats in the bag

near halo
#

nono bag when u throw shit on floor for example ak

spiral beacon
#

!appeal

marble mantleBOT
#

Hey, @spiral beacon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ashen epoch
#

Hey so I sold these 2 accounts I was given and I now keep getting ban evaded and its been like 1 month if not more I presume they got game banned what should I do

surreal kelp
#

!ticket

marble mantleBOT
#

Hey, @surreal kelp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ashen epoch
#

!appeal

marble mantleBOT
#

Hey, @ashen epoch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal kelp
#

i would assume that there is not much you can do

spare widget
#

I too would "sell" accounts that got banned

ashen epoch
#

no

surreal kelp
#

i suggested the ticket and not the appeal as you need to investigate first

ashen epoch
#

i have proof of me giving me to the dude

#

I made a ticket already

#

for the ban appeal

surreal kelp
#

then please wait and it will be looked as soon as possible

ashen epoch
#

Ok is their any chance it might be looked at before 3pm est for wipe @surreal kelp

#

I dont wanna play shit rustafied

surreal kelp
#

i can not say as it is goes beyond my hand

surreal kelp
#

but account selling is against TOS i think 🙂

ashen epoch
#

nuclear is helping me out

#

very fast great service!

junior wing
#

👍

sullen escarp
#

how do i report in game

blissful herald
marble mantleBOT
#

Hey, @sullen escarp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wintry copper
#

!appeal

marble mantleBOT
#

Hey, @wintry copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sullen escarp
#

!report

marble mantleBOT
#

Hey, @sullen escarp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wintry copper
#

I keep getting error "you don't seem to be banned!"

ocean thistle
wintry copper
#

you can't appeal temporary bans?

ocean thistle
# wintry copper you can't appeal temporary bans?

Oh no!

I'm not sure why it's not showing up after 14 days... can you make sure you're logging into the website with the correct steam account? If everything checks out. On the website select the second option server mute. In there, state that this is for a ban and explain your situation.

wintry copper