support

[gusty burrow]

!appeal

[marble mantle]

Hey, @gusty burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic sun]

10x eu will wipe tomorrow right?

[marble mantle]

Hey, @toxic sun

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[thin plover]

If you look at server-info it says yeah

[teal needle]

When i join it says discconect Help??? For rustoria long

[astral jungle]

<@&274971100184576010>

[teal needle]

I need help

[astral jungle]

i've been in the waiting for support chat for a few need some assistance

[teal needle]

Do u have the same problem?

[astral jungle]

no lol

[teal needle]

<@&274971100184576010> <@&415898423460626432>

[rain bobcat]

When does the Rustoria clans site get reset

Still have the same stats from last wipe want to prove I do farm and I’m not lazy

[frigid lynx]

!ticket

[marble mantle]

Hey, @frigid lynx

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

reporting to our devs

[rain bobcat]

❤️

[toxic shard]

which server ?

[rain bobcat]

Rustoria sea long

I don’t have 108 kills cause I wasn’t on start wipe

[wild sable]

i need support

[frigid plover]

how do i see the map for certain servs?

[rain bobcat]

Load into the server

[frigid plover]

well no shit

like before

[teal needle]

!Ticket

[marble mantle]

Hey, @teal needle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wild sable]

i think i started a ticket but im not sure how this works

[fluid marsh]

knocking behind the wall gp serviette2plage

rustoria eu 3x

[heady oar]

.

[thin plover]

#wipe-feed only after they wipe

[deft garnet]

!appeal

[marble mantle]

Hey, @deft garnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fluid marsh]

<@&274971100184576010>

[plush geode]

hey i bought vip a week ago on u.s small and it never went onto my account, i never noticed until i just tried to load in and im on a queue, i also have order number and reciept

[west osprey]

!ticket

[marble mantle]

Hey, @fluid marsh

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[drowsy maple]

!steamid

[marble mantle]

Hey, @drowsy maple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wild tulip]

Please help

I cant join the server its telling me ive been kicked and io need to join the server -prodigy

free me I ain't do nothing wrong

[pine acorn]

can someone look into the cave lift trigger randomly killing when in use. it is a problem.

[outer moss]

<@&274971100184576010> need help please, someone threatened my life

[outer moss]

has been a problem for years, dont stand in the middle of it

[wild tulip]

<@&274971100184576010> Help its telling me i cant join the server auto kick ban form prodigy someone help

[pine acorn]

@outer moss thanks G

[outer moss]

gotchu

[cold sable]

we have a cheater

[torn token]

ticket

[tardy bay]

I MIGHT have a cheater i dont know for sure he has a lot of of hours but its super fucking sus

[shell pawn]

!report

[marble mantle]

Hey, @tardy bay

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wild tulip]

!help

[lofty locust]

conveyor filter doesnt work since the new update - trying for the past hour, nothing works

[wild tulip]

<@&274971100184576010> Please somomene help I cant get on the server I joined the discord like it said can someone help pls

[toxic shard]

You need to wait for @stiff widget don't spam him

[wild tulip]

Ok thank you for the reply how do I get in contact with him

[toxic shard]

send him one dm, don't spam him, it's REALLY early morning for him

[tardy bay]

made a ticket

[wild tulip]

how should I do this

[wild tulip]

I see i accisnlky sent him multiple earlier but I wont send him any more thank you

[heady oar]

i have bought vip like 2 - 3 hours ago but i dont have donator role or anything ?

[toxic shard]

you need to auth

[toxic shard]

!auth

[marble mantle]

Hey, @heady oar

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[pine acorn]

how do you create a ticket?

to report a player who may be cheating

[toxic shard]

!ticket

[marble mantle]

Hey, @pine acorn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pine acorn]

ty ❤️

[wild tulip]

!ticket

[marble mantle]

Hey, @wild tulip

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lilac venture]

Unban me or I’m hitting my mom

[noble terrace]

!appeal

[marble mantle]

Hey, @lilac venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[chrome sluice]

Conveyors aren't working on US 3x?

[weak pumice]

Admins i got banned again without cause.., how can i prevent this???

76561199129145474

[noble terrace]

!appeal

[marble mantle]

Hey, @weak pumice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[weak pumice]

cant appeal it says im not banned

but when i log in i get auto banned

[noble terrace]

Wait 5-10 mins and try again. If it still says you aren't banned, try appealing as a mute but say it's for a ban in the description

Do you play with a VPN?

[weak pumice]

it happend last wipe. please check it i think its because of Geoforce Now

[noble terrace]

Well, you need to make an appeal so an admin can take a look and unban you if it truly was an error

[weak pumice]

It was checked last week

[noble terrace]

And that may be the case, but you still need to make an appeal lol

There's a chance an admin is around at some point this evening and can take a look, but all you can do until then is appeal

[weak pumice]

i cant appeal!!!!! it says im not banned... it happend last week look at my chat history on this channel

[noble terrace]

Appeal as a mute instead

[weak pumice]

<@&274971100184576010> can i get this fixed i left my doors opened!

[noble terrace]

Please don't ping admins

[weak pumice]

it says i cant appeal, did u check my chat history???

[noble terrace]

Have you tried appealing as a mute?

[elder pasture]

<@&274971100184576010> Conveyors are not working properly on US x2

[chrome sluice]

Basic ass conveyor setup not working on US 3x. Please check cvars

[shell pawn]

No need to keep pinging us, appeal a mute instead of a ban.

[weak pumice]

yes

[shell pawn]

Can you please make a ticket about this 🙂

[weak pumice]

it says im not banned! and each time i try to log in it banns me again

[chrome sluice]

ok

[elder pasture]

how does one make a ticket

[noble terrace]

That's why we're telling you to submit the appeal as a mute instead of a ban

[shell pawn]

@weak pumice Try to connect now

[weak pumice]

i did try.... @shell pawn i will try again....

[shell pawn]

Try to connect to the server

[weak pumice]

trying now...

[chrome sluice]

@shell pawn How do we make a ticket

[shell pawn]

!ticket

[marble mantle]

Hey, @chrome sluice

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[weak pumice]

Im in, Thanks Alot!!!!!!

[shell pawn]

No problem

[frigid eagle]

!appeal

[marble mantle]

Hey, @frigid eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[elder pasture]

ticket created

[spare loom]

Rustoria clans doesnt reset

[weak pumice]

@shell pawn i am still yet to be told why this happens... can u confirm its geoforce now. And if there is a way to prevent this.

[spare loom]

Reset it please the rustoria clans

[shell pawn]

It was a VPN ban

[weak pumice]

i dont use vpn

[cinder nexus]

Hey

anyone on that could help me?, I just got disconnected from the server, and now I can't get back on. It just says connection attemp failed. I can join other servers though...

[quick mica]

its down mate

[cinder nexus]

oh, damn. honestly didn't realize. only checked on this server lol . yes. and now it says it's down 😂

[snow grove]

How can I get VIP? I have the money ready I just dont know where to find it. My friends are on Rustoria US LONG

[cinder nexus]

go to rustoria website, pretty easy to find it on there

[tulip kindle]

your medium eu server is down

[lusty flame]

i can't join rustoria.co-EU Medium , what happen

[cinder nexus]

https://donate.rustoria.co/packages.php?game=3&server=25 rustoria us long vip

[snow grove]

Thank you Brekcsyy

Oh, it says Out Of Stock. Does anyone know when they will restock?

[noble terrace]

!vipstock

[marble mantle]

Hey, @snow grove

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[snow grove]

Thank you Rustoria MOD, I am ever so grateful for that information. I will definitely become a VIP next wipe.

[low sluice]

"camererenderer" is set on Rustoria?

[tulip grotto]

is long down?

[teal wadi]

Not disconnected but can't interact with anything.

[pseudo veldt]

Same issue here

logged out and now cant connect to the server, other servers are working

[wooden hawk]

hello, pls help us long

[wintry solstice]

<@&274971100184576010> can u do /unpause on US Long please

[wooden hawk]

both teams gotta do it

[cyan mural]

<@&274971100184576010> I need to raid susu.

[wintry solstice]

yea but they removed my chat perms

[wooden hawk]

I'll do it for you

you're welcome @wintry solstice

[wintry solstice]

That was the longest battle i think the server ever has had between survival and death

Ultimately it succumbed to its wounds 😭

[snow grove]

whats the most vile thing I can say without getting banned?

[near halo]

is anybody getting Disconnected:Disconnected? I cant join any officials after force

[pseudo veldt]

How long will US long be down for?

long is back up

[shadow nimbus]

yooo wtf my boys running around

[solar plume]

Please check out my ticket

[daring mango]

I just bought the vip for the small, but I wanted to buy in the medium, is there any chance to change it?

[toxic shard]

If you didn't use it you can open a #payment-support ticket

[solemn raptor]

Eu 3x i got muted 6h for no reason i said in chat * who own j6 base?* then i got muted 6h

[clever meadow]

Ticket got closed and my vip still doesn't work. 3rd time now....

[daring mango]

Please check out my ticket

[runic gulch]

#payment-support

[cinder yarrow]

VPN ban

[daring mango]

i need my vip

[runic gulch]

Post your steam64 please

[cinder yarrow]

https://steamcommunity.com/profiles/76561198422546017/

Please check my ticket.

[runic gulch]

Thx Allen! Someone should see this eventually

[solemn raptor]

Eu 3x i got muted 6h for no reason i said in chat * who own j6 base?* then i got muted 6h. can i get unmuted ??

[lament brook]

!appeal @solemn raptor

[marble mantle]

Hey, @solemn raptor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

vpn ban 76561199155624691

[fleet bison]

is there a way that I can prove that I am not hacking?

[lilac venture]

Nope

[fleet bison]

nice

[thin plover]

!appeal

[marble mantle]

Hey, @fleet bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

vpn ban 76561199155624691

[unborn crag]

vpn ban 76561199436281673

But because of my region, I can't open the appeal website

[unkempt imp]

yo can an admin check my ticket rq, 10x us

[pulsar sun]

!ticket

[marble mantle]

Hey, @pulsar sun

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[cinder yarrow]

VPN ban 76561198422546017

[noble terrace]

Every ticket is looked into in time. We appreciate your patience 🙂

[lusty flame]

VPN ban 76561198823597180

why my teammate getting Disconnected:Disconnected

shows Kickbanning (playing with hacker)

[near halo]

vpn ban 76561199155624691

[lusty flame]

His area can't use discord

is that a VPN ban?

any admin online?

!appeal

[marble mantle]

Hey, @lusty flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lusty flame]

does anyone admin can help me?

[ocean thistle]

Playing with hacker is not a vpn ban. Your friend needs to appeal. You can give them the link to the website to fill out the information necessary to get unbanned

[unborn crag]

vpn ban 76561199177185725

[lusty flame]

but vpn ban shows (playing with hacker) too

[unborn crag]

vpn ban 76561199177185725
I can't open the appeal website

[lusty flame]

i never see other tips

[near halo]

vpn ban 76561199155624691

[compact coral]

can i dm an admin i can never find my tickets after i make them

[ocean thistle]

Tickets when you report a cheater?

[compact coral]

appeal

[ocean thistle]

You check it here https://bans.rustoria.co/

[compact coral]

ik but i sign in and it just takes me to another ticket

[ocean thistle]

What does it say when you try to appeal a server ban?

[compact coral]

idk i make a ticket go back to it and it just remakes another ticket

i dont even know if im banned it just says disconnected whenever i load in

[ocean thistle]

It shouldn’t be allowing you to make more than one appeal. It would usually say “you don’t seem to be banned” or “appeal under review”

Can you try a different browser?

@compact coral

[compact coral]

alr i made on chrome

[ocean thistle]

[barren horizon]

Report

[marble mantle]

Hey, @barren horizon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pure nebula]

is my kits active still?

[warm geyser]

my ban appeal was already denied but I have information that I didn't have before I made it anything that I can do?

[near halo]

vpn ban 76561199155624691

thanks

[gilded cape]

why was I banned? how do I apply for an unban ?

[drowsy maple]

!steamid?

[drowsy maple]

!steamid?

[warm geyser]

76561198021232173

[gilded cape]

76561199351005893

[drowsy maple]

You should be able to connect, but it might take some time for system to update

[warm geyser]

I know the account is game banned thats not what this about I was banned from all rustoria servers pre-game ban and am currently still banned from all servers

[drowsy maple]

What was your question or what did you want to add?

[warm geyser]

the only reason to my knowledge from the ban as I have never used a cheat on rust was a video I sent on a old discord account that had my steam linked the person in the video is not me and I have proof of it

[gilded cape]

So why am I in the bath ?

[ocean thistle]

Bath?

[drowsy maple]

i am checking now sir

[gilded cape]

banne

[ocean thistle]

Thanks dale, you’re #1

[drowsy maple]

Put your bathrobe on and try to connect.

[gilded cape]

why was I banned?

[drowsy maple]

Your power level is over 9000

[gilded cape]

?

[drowsy maple]

Try to connect to the server

[warm geyser]

that discord account being Dxtr#6548

[gilded cape]

well

[drowsy maple]

sir, your old account was literally gamebanned while you were playing on our server.

[chrome sluice]

CONVEYORS DOWN?

[drowsy maple]

Have you tried to connect to the server?

[warm geyser]

I was banned across all rustoria servers before the game ban I was sitting on ukn when I got game banned

[gilded cape]

yes

[drowsy maple]

You were not on ukn when the ban happened.

[drowsy maple]

Are you able to connect?

[final yew]

any chance an admin can review my ban appeal? it says 1-3 business days

[drowsy maple]

!steamid

[marble mantle]

Hey, @final yew

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[runic gulch]

Only your banning admin can review your ban appeal. Just be patient.

[gilded cape]

I'm connecting

[warm geyser]

I remember it pretty accurately I was sitting on ukn shooting at targets with a script that I knew was detected open

[final yew]

76561199061191382

[drowsy maple]

ok. if it kicks you, let me know

[final yew]

Is there anyway for me to check which admin banned me ?

[drowsy maple]

Your alt account was gamebanned while playing on our servers.

[gilded cape]

well

[runic gulch]

Yes it’ll be up shortly! Sorry for the inconvenience

[final yew]

I only have 1 alt, but im 99% confident I have not played it since old recoil

[drowsy maple]

please give steamid for it

[final yew]

76561198986915708

[lavish briar]

any adm here:?

[runic gulch]

Yo yo I can help someway somehow whats up

[woeful prawn]

.s

[lavish briar]

Industrial stuffs are not workung at 2x

[runic gulch]

Describe what “not working” means.

[lavish briar]

Just connected all pipes and it not transfering between box to eletrical funcances

[runic gulch]

I just got on so idk if this is a new issue. Let me look into

[lavish briar]

neither out from furnances back to boxes

[gilded cape]

thank you now don't kick me

[drowsy maple]

Try to connect on your main now, sir.

[drowsy maple]

Very good.

[runic gulch]

I believe this is an issue with FP themselves

[unborn crag]

vpn ban 76561198846983597

[drowsy maple]

Are electricity and water working?

[drowsy maple]

Try now

[unborn crag]

ok

[drowsy maple]

Ronald, try to connect

[final yew]

im loading in

[drowsy maple]

on your main

kk

lmk what happens

[final yew]

its fixed

[drowsy maple]

Very good.

[lavish briar]

just no transfering stuffs

[drowsy maple]

Some scoundrel got intertwined with your account for some reason, it should be cleared now.

[vapid zephyr]

when is wipe on 10x

[final yew]

ah thx

[broken vortex]

hello

[drowsy maple]

hmm. im not sure what would cause that.

[runic gulch]

#oldserverinfo

[drowsy maple]

Hello

[runic gulch]

Not the only report I seen today about it

[broken vortex]

How did my top-up balance disappear

[runic gulch]

#payment-support

Sorry!!!

[broken vortex]

waht

[lavish briar]

@drowsy maple what to do i cannot play withoout it working

[drowsy maple]

F. hopefully it gets sorted

[runic gulch]

Create a payment support ticket. Luke (one of our admins) manages the donator stuffs and will help you gladly!

[drowsy maple]

Once upon a time, you had to craft and move items by hand!

Up hill both ways

in the snow

with lead shoes on

[drowsy maple]

and your nagging little brother following you around

[warm geyser]

@drowsy maple if my ban is just because I got game banned its been 780 days so shouldn't I be unbanned or am I missing something

[lavish briar]

no, eletric furnance allow me to take loot from box send to convenior and them to funance, should we leave the server?

[runic gulch]

If you are game banned you must wait 180 days before coming on with your alt. If you have 2 game bans this extends to 365 days.

[runic gulch]

Unless administration put a different reason

[drowsy maple]

Sir, please go to #payment-support as you were instructed. We are not able to take a payment support call here.

[drowsy maple]

Sir, you were banned while playing on our servers. Your ban will remain.

[broken vortex]

I won't use that channel

[drowsy maple]

We are not able to help you here, we do not handle payment support

[lavish briar]

I need help! Eleltrical stuffs are not working

[runic gulch]

This is an issue with facepunch not Rustoria.

[lavish briar]

other servers working fine

[lean shale]

I randomly lost my scrap on blackjack

[runic gulch]

A kit 😎 & another /s point

[drowsy maple]

On modded you get airdrop every 24 hours.

and a point lol

[runic gulch]

Nada

[long gorge]

hello

[runic gulch]

Yo yo

[long gorge]

76561198429482376 im not hacker ,just vpn ban .help me

[runic gulch]

@drowsy maple thx dads

[runic gulch]

Wait a few and you’ll get ur help

[long gorge]

ok thx

[stiff widget]

You can connect

[long gorge]

ok thx

i cant connect , help

hello , admin

[near halo]

eu main crash

[barren horizon]

Can u make tickets on discord or only on the server

To report a player

[carmine tulip]

blatant cheater on rustoria us main

[ocean thistle]

In the chat or through the website https://rustoria.co/tickets/report

[ocean thistle]

!ticket

[marble mantle]

Hey, @carmine tulip

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[barren horizon]

Ok I made a ticket on server hopefully u guys got it

[cinder yarrow]

vpn ban 76561199198730670

[cinder olive]

hellol

[runic gulch]

hello andre!

[cinder olive]

there's a cheater on long guy jump and tripple head me and my friend

[runic gulch]

did you make a ticket?

!ticket

[marble mantle]

Hey, @runic gulch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[cinder olive]

oh will do ty :0

[near halo]

is the admin that ban me online 😢

[ocean thistle]

Who was the admin?

[near halo]

it doesn't say, but apparently only the admin that ban me can look into it

"ban evasion"

[runic gulch]

This is true. Administrators live a life outside of Rust. On another note there are also different administrators in different timezones so your banning admin could just be waking up right now turning on his pc and you wouldn't know Just be patient and you will get a response!

[ocean thistle]

They will get to it when they’re available. If a name isn’t given then you’d have to wait and I know it sucks waiting. It’s something you have to do. Thanks for your continued patience and I hope it resolves soon

[near halo]

well worded gentlemen

[stoic imp]

where is the donating website

[runic gulch]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[graceful bough]

industrial stuff isnt working on the 2x?

[runic gulch]

this is a problem with facepunch.

[graceful bough]

works on the build server

[runic gulch]

I will let high ups know. thanks!

[vernal laurel]

!ticket

[marble mantle]

Hey, @vernal laurel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vernal laurel]

server dying for east coast rn zzz pay money for vip and cant even play

[fierce mulch]

#network-support-old

[hushed lance]

Many players have ping on rastroia us main. Can you fix it?

[runic gulch]

we are having issues atm. Create a #network-support-old ticket to help us investigate the source easier!

If you are having issues with ping or crashing please refer to #announcements

[tulip solar]

yo restart the us 2x server

[runic gulch]

wait ~10 minutes for bans to sync with the web server then attempt to appeal again. If that doesnt work please come back to #support with your steam64 pasted.

Sweet just do this for me and an administrator will assist you when around.

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[runic gulch]

just paste it in chat

when you obtain it

thanks shafdep.

[molten flicker]

@runic gulch vpn ban

[runic gulch]

#supprt with your steam64

[molten flicker]

76561198804478638

[graceful bough]

if somone would be kind enough to check my ban appeal that would be much appreciated 🥰

[placid bronze]

!appeal

[marble mantle]

Hey, @placid bronze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[molten flicker]

#support 76561198804478638 vpn ban @runic gulch

[runic gulch]

admin must help you with dat. I just can only direct

[molten flicker]

@stiff widget

[runic gulch]

please dont tag staff

he could b sleeping

[analog moat]

guys why i cant connect on rustoria eu main server? its say disconnect

[runic gulch]

Attempt to reconnect if doesn't work head to #network-support-old

this just occur?

[spiral jolt]

when will the Vip be available on EU LONG

[runic gulch]

#vip-stock-role-assign pick your server and it'll tell you when

[fallow bronze]

На всех серверах растории вайп произошел ?

[graceful bough]

#freemyboyLoli ッ he didn't do nun wrong! 😤

[proper goblet]

/ticket

[marble mantle]

Hey, @proper goblet

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stiff widget]

you can connect

[proper goblet]

any mods on rn?

[runic gulch]

me

[proper goblet]

can i dm u or?

[runic gulch]

i mean if its a personal issue your best bet is to dm an administrator.

I cant do a lot

[proper goblet]

ohh

[runic gulch]

but if its not personal you can comment here and I can direct you to the right place to go

[proper goblet]

its personal

!appeal

[marble mantle]

Hey, @proper goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[runic gulch]

if its for your ban that is your route

[proper goblet]

idk if im banned or not its first time playing the server and when im about to go in a server its just disconnects me

[runic gulch]

attempt to appeal.

[proper goblet]

yep

[runic gulch]

if that doesnt prompt you with a form to appeal a ban/mute you have head to #network-support-old

[marble mantle]

Hey, @devout charm

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wispy loom]

If you only receive "Disconnected' as an error, it's not a ban

Which server are you trying to connect to?

[proper goblet]

okay good

[proper goblet]

connect main.rustoria.uk

[wispy loom]

Is that the exact prompt you use in console to connect?

[proper goblet]

yes

[wispy loom]

Have you already tried verifying your game files?

Some players were unable to connect after the update and that resolved the issue

[proper goblet]

ye im trying to connect now

[wispy loom]

You can select a mute instead of a ban if you can't appeal

[clear fable]

Hi, is there an active admin I could speak to regarding a cheater group on Rustoria EU Medium?

[fierce mulch]

!report

[marble mantle]

Hey, @clear fable

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

is the admin who ban me online yet !

[silver pond]

is there a way to see 10x map for todays wipe

[ocean thistle]

You can after it wipes

[silver pond]

bruh clearly

[ocean thistle]

You are verified so you’ll be notified about your appeal!

[ocean thistle]

Nothing before, sadly

[gusty radish]

you can make a choice of the map of the "American" and "European" server by different votes ?

the card that Europe chooses is given to America

[ocean thistle]

#feedback-suggestions would be a great place to put this. If you don’t mind resending the message there

[foggy grove]

If they aew choosing just one map they are doing it wrong

[dapper dirge]

I banned for hacking 4th time

[ocean thistle]

!steamid Can you post your steamid?

[marble mantle]

Hey, @dapper dirge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dapper dirge]

76561199343007231

[ocean thistle]

!appeal It’s possible it’s a vpn issue again for you. Hopefully an admin looks at this and will resolve it quickly. In case it is missed can you appeal (server mute) and explain it’s for a vpn ban?

[marble mantle]

Hey, @dapper dirge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dapper dirge]

I dont use vpn i playing with geforce now

Web site tell me i not banned

[ocean thistle]

Select mute appeal and explain its for vpn ban/GeForce/4th time/your situation

[dapper dirge]

How much time should i wait?

[ocean thistle]

I can’t give you a time but you will get a response when it is resolved

[dapper dirge]

Where? On this server, or where?

[ocean thistle]

!auth if you do this, you will receive a dm

[marble mantle]

Hey, @dapper dirge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[fierce mulch]

appeal as a mute

[hollow topaz]

Will VIP restock from time to time or nah?

[fierce mulch]

yes

[hollow topaz]

@fierce mulch is it going to be randomly added too?

[fierce mulch]

no when somebody vip expire

[thorny dune]

If you link up on our website at https://rustoria.co/link you will get a DM from our bot with updates. I can see however that your appeal has been processed and accepted.

[near halo]

rustoria admin who ban me please look into this

i wanna play

[tall latch]

I logged on to the server for the first time and I was immediately banned for nothing the reason hacking

[silver pond]

stop cheating maybe that wont happen

[thorny dune]

I can see your active appeal, they will take a look as soon as possible and you should get a DM from our bot with an update as you have your Discord linked.

[thorny dune]

!steamid

[marble mantle]

Hey, @tall latch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[clever wyvern]

hi ! i tried to join on server and i got "banned" for no reason. I played at forced wipe and didndt happened ! What can i do (Steam id : 76561198984095880)

[thorny dune]

Hello there, this should now be fixed.

[wicked prism]

support I can somehow go to the server without a queue. I live in Ukraine and my lights were turned off for 10 seconds. There is an option to log in somehow.

[clever wyvern]

yea ! ty !

[granite echo]

Hello, play in server eu main, when i got connect i see disconnected : Disconnected why? when i connect eu medium all ok 76561198057767783 id

[proper goblet]

Same for me

[wary sluice]

hi support
i got ban from a few months The reason I was hacking when i am not
i keep playing in the same account without get banned from rust
It is possible that I got banned by mistake?

[solemn ridge]

Расширьте слоты заебали гандоны

[granite echo]

@thorny dune

[ocean thistle]

!appeal Hello, have you tried appealing?

[marble mantle]

Hey, @wary sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wary sluice]

yes but Yes, but I was stupid and asked why i got banned and then i got refused

[vivid ridge]

hi support, can you explain how i can remove automatic payment for the eu long plz

[ocean thistle]

!cancel

[marble mantle]

Hey, @vivid ridge

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[ocean thistle]

What does it say when you try to appeal again?

[vivid ridge]

thx

[wary sluice]

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

[ocean thistle]

Do you happen to know how long ago you appealed?

[wary sluice]

no but like few months

[alpine peak]

How do you start a ticket?

[ocean thistle]

Sadly, those decisions about your appeals are final. However, since it has been a few months. Try to appeal as a "server mute" and explain your situation: it's been a few months, you want to appeal your ban again, etc

[near halo]

fml still no response

[alpine peak]

is there tickets on this server?

[ocean thistle]

To report a rulebreaker or to appeal a ban?

[granite echo]

@ocean thistle how i can fix that? i sleep in outpost with 800 scrap 😭

[wary sluice]

— 09/13/2022 it was

[near halo]

still waiting for this admin

[tepid sierra]

/ticket

[marble mantle]

Hey, @tepid sierra

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

force wipe is only once a month this is ruining my experience

[ocean thistle]

!gamefiles try this 🙏 good luck

[marble mantle]

Hey, @granite echo

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[broken crypt]

Hello, is there an administrator online? I was blocked by mistake because I used a VPN. I hope the administrator can help me unblock it. My steam id: 76561198287904621

[stiff widget]

You can connect!

[wary sluice]

how to appeal as a "server mute" ?

[toxic shard]

!appeal

[marble mantle]

Hey, @wary sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wary sluice]

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.
how can i if got the message ?

[granite echo]

ist not work bro 😭

[ocean thistle]

#network-support-old would be the next best place! 🙏

[near halo]

plez i want unban force wipe is rare xD i need unban

[stiff widget]

I checked your ban and appeal, its the correct ban you already appeal and it got denied. Unfortunately you'll have to find another server to play on

[lavish briar]

any adm here?

Eletrical Furnances are not taking loot from boxes connected to conveyors

[forest thorn]

my game is crashing every time

[pliant vault]

what the truble Disconnected Disconnected

[solemn ridge]

Hello, will there be an opportunity to expand the server slots? I've been standing in line for almost 3 hours

[nova turtle]

without in game where can i report some player which is so sus

[near halo]

the admin who ban me look into this

[grim sinew]

hello admin can you add some slots on eu long server pls

[dense hare]

me banned for hacking , but im dont have cheats. I`m ready for checking

I was banned for hacking. I have not used cheats and am ready to pass the check.

<@&274971100184576010>

@stiff widget

[near halo]

someone check my ban i've been waiting all day and my appeal hasn't even been looked at

what is wrong with eu long uk?

[toxic shard]

tell us ?

[near halo]

ur the admin

[dense hare]

@toxic shard

[near halo]

i thought u may know, is it a ddos or what

[dense hare]

me banned for hacking but im dont use cheats!!!!! Server Rustoria Vanilla 2x EU

[ocean thistle]

!appeal have you appealed the ban?

[marble mantle]

Hey, @dense hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

someone look into my account i've been waiting literally all day the admin doesnt seem to be logging on anytime soon

[dense hare]

Yes, I have filed an appeal right now. It is advisable to check today. I would like to play on the server) My nickname Take out my skill

[icy oasis]

!Slots

[marble mantle]

Hey, @icy oasis

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[dense hare]

I have 1500+ hours in rust

[ocean thistle]

Perfect. I’m not sure if it will be checked today however admins will get to it as soon as they can. The normal response time is 1-3 business days noted

[dense hare]

Sad

[near halo]

someone look into my account i've been waiting literally all day the admin doesnt seem to be logging on anytime soon

[dense hare]

!ban

[near halo]

@dark radish

[gusty radish]

Why don 't you increase the slots on rustoria eu long ? 400 slots

[lavish remnant]

How do you use the kits

[gusty radish]

vape 2nd day

200 people queue

[ancient dune]

!slots

[marble mantle]

Hey, @gusty radish

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[gusty radish]

and why were these slots increased to 650 in the last vape?

[near halo]

look into my account plez

[ancient dune]

because the queue was higher

[gusty radish]

and what is the queue limit after which slots increase?

[spiral beacon]

@stiff widget

[dense hare]

how to track your appeal?

[near halo]

I cant connect to connect long.rustoria.uk:28010 is it me or the server?

[glad nimbus]

i thought all server wipe cause of the force wipe

[median hound]

One message removed from a suspended account.

[steel prism]

Is rustlink allowed on toria

[ancient dune]

we dont moderate it but events are disabled so most things its uesd for wont appear i believe

[wispy loom]

Yeah it's not really usable on our servers

[grim sinew]

what is the queue limit after which slots increase?

[near halo]

is connect long.rustoria.uk:28010 down?

[wispy loom]

No it shouldn't

That's the correct connect link and the server is up

[wispy loom]

What's error message do you receive when trying to connect?

[wispy loom]

For which server?

[grim sinew]

eu long

[near halo]

nvm just veryified my files it works now

OMG i thought it was a bug all the time hahah

[wispy loom]

You're not the first with this issue, seems like something after force wipe

[coarse lichen]

Anyone know a fix?

[wispy loom]

Verifying game files also resolved the issue for others

[wispy loom]

You can also try verifying game files

[coarse lichen]

I’ll try that now, thank you

[toxic shard]

Uninstall all your cheats too

[wispy loom]

EAC detected a violation in client integrity, not sure exactly what they are detecting

Haha

[coarse lichen]

I’ve just tried restarting my game, it seems to be working now 🤷🏽‍♂️

[wispy loom]

Slots will likely stay around the same

[fresh nova]

Does my friend have to get approval to play on your server for a gameban or he can just play?

It’s 450+ days old

[dense hare]

@wispy loom how to follow your appeal?

[clever gale]

!appeal

[marble mantle]

Hey, @dense hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dense hare]

!appeal

[marble mantle]

Hey, @dense hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[warm forge]

i still have not received an answer to my ban appeal and it has been 8 days from today

[ancient dune]

!steamid

[marble mantle]

Hey, @warm forge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dense hare]

!appeal

[marble mantle]

Hey, @dense hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient dune]

please stop spamming this

[dense hare]

sorry bro, i`m want check my appeal

[warm forge]

https://steamcommunity.com/profiles/76561199170746170

[noble terrace]

You can check your appeal status on the same website you used to originally submit the appeal.

[dense hare]

Thanks

[warm forge]

shut up old man it doesnt say anything besides being able to send the same appeal

[river dagger]

@ancient dune dms pls

@stiff widget
76561199143579041

[sonic apex]

any admin can skip me on sea long, my internet dc'ed and im in outpsot with heli and all my teams scrap 😦 76561199382026771

[lyric basalt]

Thats not the way how it works 😃

[lone hinge]

!steamid

[marble mantle]

Hey, @river dagger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[river dagger]

!steamid

[marble mantle]

Hey, @river dagger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[river dagger]

76561199143579041

[prisma shadow]

Is it possible to kick inactive team player to a new player ?

[stiff widget]

Can you join #368790610783764480

🙂

[river dagger]

yes

[prisma shadow]

Is it possible to kick inactive team player to a new player ?

@spare widget

[dawn moon]

how do i report a player

[vapid zephyr]

What time does the server restart on us 10x

[dawn moon]

@marble mantle I need to report a player?

[vapid zephyr]

/ticket in game

[marble mantle]

Hey, @dawn moon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tough urchin]

how can i get my vip role in discord?

[prisma shadow]

Is it possible to kick inactive team player to a new player ?

[lyric basalt]

!steamid

[marble mantle]

Hey, @tough urchin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coarse lichen]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[vapid zephyr]

What time does server restart us 10x

[prisma shadow]

damn you respond the money question and not mine

[coarse lichen]

You need to link your Discord to your Rustoria account.

[dense hare]

how do I write on the server /auth to follow the appeal if my account is in the bath?

[coarse lichen]

Is that in a clan?

[prisma shadow]

Thank you for answering! yes it is

[coarse lichen]

/clan remove “player name”

[empty rock]

most of the time you can remove someone you just cant re-add them til the next wipe @prisma shadow

modded servers have a /rules command you could try to get more info.

[prisma shadow]

Ok sounds good! Thank you guys for the help. Have a nice weekend!

[dense hare]

how do I write on the server /auth to follow the appeal if my account is in the bath? @empty rock

[lone hinge]

You're already verified

[dense hare]

Well, I can somehow monitor my appeal to find out if I was denied or not

[vapid zephyr]

When does server restart us 10x

[coarse lichen]

!wipe

[marble mantle]

Hey, @vapid zephyr

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[lone hinge]

You will get a response from a bot or you can check the same website you have appealed from

[dense hare]

Well, Thanks. It's very sad that I was banned when I have 1500 hours..

[lone hinge]

!ticket @dawn moon

[marble mantle]

Hey, @dawn moon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vapid zephyr]

Not asking for wipe… I’m asking for when the server literally restarts, probably for server maintenance

[lone hinge]

it happened 15 minutes ago

And it does it everyday, same time

[upper escarp]

For US servers it happens 10am EST every day

[vapid zephyr]

Thx

[raven tendon]

any admins on?

[orchid anchor]

Can you state your problem? maybe i can help you.

[raven tendon]

can we talk in voice? its kinda personal

[orchid anchor]

sure Jim

Join waiting for support

[raven tendon]

any other admins on?

[lone hinge]

#368790610783764480

[woven linden]

Conveyors still not working properly on EU 2x

[lone hinge]

Have you reported this here: https://rustoria.co/tickets/report/generic/2x_mondays_eu ?

[kind wadi]

#support

[lone hinge]

Yes, that's here. Do you need some help?

[light frigate]

https://steamcommunity.com/profiles/76561198278041033/

v.p.n

ban

[chrome sluice]

Not working on 3x also. Submitted tickets

[raven mist]

Whats not working exactly?

[near halo]

can someone unban me plzx xD

[light frigate]

https://steamcommunity.com/profiles/76561198278041033/ vpn,ban,pz

[chrome sluice]

The conveyors are not moving any loot.

[raven mist]

alright, will forward

[woven linden]

submitted ticket aswell

[light frigate]

https://steamcommunity.com/profiles/76561198278041033/ vpn,ban,pz

[fresh sand]

@raven mist hey man

[light frigate]

@raven mist

[raven mist]

Fixed

[raven mist]

Hello

[woven linden]

wonder if just a maintenance would work for the industrial bug

[raven mist]

our devs will look into this

[light frigate]

tx

[fresh sand]

i got the vpn ban help me pls

[raven mist]

steamid?

[fresh sand]

76561198277056040 this my steam id

[raven mist]

Fixed

[fresh sand]

This is my fixed

[fresh sand]

Can I access the server now

[raven mist]

Yes

[dense hare]

!appeal

[marble mantle]

Hey, @dense hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fresh sand]

Why can't I access the server

[light frigate]

@raven mist ban again What happened

https://steamcommunity.com/profiles/76561198278041033/ Try the trouble again tx

[slender rune]

due to a Rust bug, my keyboard in the Rust game itself is frozen, I can’t move and I can’t do anything. The keyboard froze only in the game, but otherwise it works. What should I do? , if I reconnect, I will get into the queue, how should I be in such a situation?

[misty scroll]

Fixed again, try in a few minutes

[misty scroll]

Is your keyboard fully frozen, or can you just not move around?

[slender rune]

The keyboard works for me. I can collapse the Rust, press some buttons, for example: "G" to open the map, or "Alt". And I can’t move, I can’t go into inventory, I can’t open boxes, and so on.

[sonic apex]

Anyone can fix sea long, server kicked a bunch of aus now we are all high ping

[raven mist]

Try to make a #network-support-old ticket for that please

the more info we can gather the better

[misty scroll]

Do you have any sort of controller plugged into your PC? If so, try unplugging it

[slender rune]

i have already tried it, even to plug another keyboard. The result is stable - still cant do anything

[misty scroll]

You'll most likely need to restart your game for this to work

:/

[fierce mulch]

if he restart game he probably will sit in queue 😄

[slender rune]

I'm on the Rustoria Eu Long server. There is a very long queue, if I reconnect I will get into the queue\

[misty scroll]

Yes, which is unfortunate since fixing this issue requires restarting the game as far as I know

[misty scroll]

Yes I understand it's not ideal, however you've already tried all the things that had a chance of working without restarting the game, so there is no other way I'm afraid

[slender rune]

But it's not my fault that there is such a bug that prevents the normal process of the game. I don't want to be queued for a Rust bug

Can I somehow skip the queue because of this bug?

@misty scroll

[woeful garden]

I have a question - Will I get banned for perming on steam? Because on some servers I get a ban for this, I hope I don't get it, I'm asking because I don't want to stand in line then it will get me and throw me for a ban on another game, I'm not a cheater, the ban on another game was for skinchanger.

[noble terrace]

Do you have a VAC ban or an EAC ban/game ban on Rust?

[near halo]

can someone appeal my ban its been like 20 hours

[woeful garden]

not on rust i have vaca on cs go

[maiden glacier]

is it possible to change my vip if i bought it on the wrong server

[wanton turret]

vip on eu long lasted only 5 min ,, i went to grab water ,, tf ,,, can we get any ?

[thorny dune]

Appeals take 1-3 days to process

Any VIP related issues you can open a #payment-support ticket and they will assist as soon as possible. @maiden glacier @wanton turret

[wanton turret]

i just have open slots but when i tried to pay they already closed ,, any extra slots would be open near by time ?

[rough lagoon]

BRUH UNBAN THE KING

[noble terrace]

VAC Bans have nothing to do with Rust, so you should be fine to play. 🙂

[thorny dune]

The stock is automatic, as soon as a VIP expires it becomes available on the site for someone else. This could happen at any moment so keep checking, you can also get a role in #vip-stock-role-assign and you will be pinged if one becomes available.

[rough lagoon]

appeal unban immediately

[cunning ice]

I require unban immediately

[abstract oxide]

!appeal

[marble mantle]

Hey, @cunning ice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rough lagoon]

how long banned for playing with hacker?

[abstract oxide]

7 days

[rough lagoon]

sadge shameless asf

[cunning ice]

Shameless as fuck

[rough lagoon]

should i appeal or auto unban in 7 days

[lone hinge]

Your choice 🙂

[abstract oxide]

but you can always try to appeal, if you think it was not fair

[rough lagoon]

i can get unbanned earlier if appeal, kid sucked 100% was not cheating

[dense hare]

i want to play on your server, why is the appeal taking so long to check.. sad. I have 1500 hours but I was banned without checking for cheats

[tough yarrow]

Hi there Feel free to appeal this decision.

[dense hare]

is there a vip check?

[dense hare]

Admins

[woeful garden]

vip can only be bought for 30 days or are they also permanent?

[fierce mulch]

only 30 days

[subtle olive]

Where to report cheaters?

[dense hare]

how to speed up the review of the appeal, for money?

[woeful garden]

is payment by transfers 24?

[fierce mulch]

!ticket

[marble mantle]

Hey, @subtle olive

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fierce mulch]

what do you mean?

[woeful garden]

blik

[fierce mulch]

????

[dense hare]

how to speed up the review of the appeal, for money?

[fierce mulch]

you cant

[young narwhal]

Why did i just get banned if my tm8s arent hacking???

[spiral beacon]

^^^^

[young narwhal]

on rustoria meduim

[fierce mulch]

!appeal

[marble mantle]

Hey, @young narwhal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[steel marten]

dont cheat 🤷‍♂️

[spiral beacon]

I just got banned again i dont understand

[young narwhal]

!appeal

[marble mantle]

Hey, @young narwhal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[young narwhal]

it says im not banned even tho i just got banned like 10 mins ago

[spiral beacon]

is any admin on please i need to talk to someone

[fierce mulch]

it take sometimes to sync

[fierce mulch]

!appeal you need to appeal 🙂

[marble mantle]

Hey, @spiral beacon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[subtle olive]

Need an Admin on SEA - MAIN

[orchid anchor]

what's the problem?

[barren horizon]

Yo

Appeal

!appeal

[marble mantle]

Hey, @barren horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fierce mulch]

!report

[marble mantle]

Hey, @subtle olive

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle olive]

Need an Admin on SEA - Main.

[fierce mulch]

!report

[marble mantle]

Hey, @subtle olive

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle olive]

!checktheticket

[orchid anchor]

it can take a few hours for an admin to respond to a ticket.

[subtle olive]

Unfortunately, I'm well aware...it's just sad. If they would just ban Chinese and Russian IPs, the servers would only need like one admin each lol

[raven mist]

Ticket is already being reviewed

[orchid anchor]

It's not just russian or chines people. Please refer from calling this out.

[dense hare]

how to do it?

[orchid anchor]

It's not possible. Sorry

[young narwhal]

if i got banned for playing with a hacker i did not know was hacking could i get unbanned or no?

[fierce mulch]

!appeal

[marble mantle]

Hey, @young narwhal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[young narwhal]

im asking if its possible to be unbanned or no like is there even a point of appealing

[steep kite]

!appeal

[marble mantle]

Hey, @steep kite

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[barren horizon]

Yo

Any admins

[spiral beacon]

!appeal

[marble mantle]

Hey, @spiral beacon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[bronze plaza]

/ticket

[marble mantle]

Hey, @bronze plaza

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[bronze plaza]

!appel

[lone hinge]

!appeal

[marble mantle]

Hey, @bronze plaza

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[solemn ridge]

If you don't turn on more slots on the server, then I'll jump off the roof, I've been standing in line for 12 hours

[lone hinge]

I suggest not doing that under any circumstances, especially over video game

[runic gulch]

Lemme smack the "more slots" button real quick lol

if I could mang I would fr, but unfortunately it is all automated for performance purposes.

[fierce mulch]

!slotsru

[marble mantle]

Привет, @solemn ridge

Слоты на наших серверах динамические. Это означает, что сервер будет автоматически увеличивать или уменьшать слоты в зависимости от очереди.
Этот процесс полностью автоматизирован, и персонал не может влиять на уменьшение или увеличение слотов!
Не смотря на то что, слоты являются динамическими, всегда будет определенное ограничение, гарантирующее наилучшую производительность сервера, что обеспечит пользователю положительный опыт игры.
Наши месячные или двухнедельные сервера не будут увеличивать свои слоты, чтобы соответствовать нашим основным серверам, поскольку это не соответствует ожиданиям месячного или двухнедельного сервера.

[fierce mulch]

если ты стоишь на long или medium то там очень долго идет очередь, оооочень долго, советую купить випку

[solemn ridge]

I'll do it, because I'm already fucking crazy, please turn on a couple of slots for EU LONG, I'm fucking sitting for 12 hours WHAT THE FUCK!?

[runic gulch]

Bro like I said, if I could, I would. There is no button to open slots lol its all automatic

[solemn ridge]

я потратил все бабки которые у меня были

[lone hinge]

As stated above, slots are automated. If you wish to skip the queue consider buying VIP.

[fierce mulch]

тогда не могу ничего подсказать

[plain ridge]

How to send ticket here?

[lone hinge]

!ticket

[marble mantle]

Hey, @plain ridge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[runic gulch]

!ticket

[marble mantle]

Hey, @plain ridge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[runic gulch]

ok bethew you take it here ill go to general lol

[lone hinge]

@visual tiger https://github.com/Ryan-J-D/Rustoria.Maps/blob/master/procedural_4750_8d04422e-bd02-4ddf-8481-b9d9cc4717fd.map

[solemn ridge]

How can they be automated if you have a queue of 200 people, and I stood in line initially for 4 hours, nothing changed, then another 8 and RUST and could not withstand such a load with a queue of 8 hours and gave an error

[lone hinge]

Automated as to guarantee the best performance.

[lone hinge]

!steamid @bitter vapor

[marble mantle]

Hey, @bitter vapor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lone hinge]

@west mica ^ he's waiting for you

[wanton pier]

admin, i found glitchet texture, were i can put bag, fix it, eu long server C13

[fierce mulch]

!ticketru

[marble mantle]

Привет, @wanton pier

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/tickets/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[lone hinge]

https://rustoria.co/tickets/report/generic/vanilla_long_eu

Bug report, if you don't mind 🙂

[old copper]

Hello, is there any mod or admin that can help ? A bug is blocking our progression and we dont know if the problem is from the server or something else.

[ocean thistle]

!ticket would be the best thing to do in this case

[marble mantle]

Hey, @old copper

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[old copper]

Talking to someone would be better so i can explain the situation correctly

[ocean thistle]

That's fair! I want to include you can always include video/images in your ticket to help explain. I'm unable to get in call currently

[old copper]

We already did but still no answer, and we might get raided anytime soon because of it

[worthy holly]

am trying to join the server but when am finished the loading screen i cant wake up it instantly kicked me and it said Disconnected

[ocean thistle]

!gamefiles try this

[marble mantle]

Hey, @worthy holly

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[vivid fractal]

!vipissues

[marble mantle]

Hey, @vivid fractal

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[dense hare]

!appeal

[marble mantle]

Hey, @dense hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[errant rampart]

why am i getting disconnected from server streight away ??

[clever gale]

https://tenor.com/view/hasbulla-money-gif-25191018

[royal thicket]

no. im in que with vip. make me mad.

[clever gale]

Make a ticket in #payment-support

[fallen bramble]

i have people exceeding the group limit on 5x trio

[runic gulch]

!report

[marble mantle]

Hey, @fallen bramble

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[royal thicket]

done thank u :D

[ocean thistle]

That's strange... can you retry after restarting rust? And thanks for making a payment support ticket!!

[ocean thistle]

!gamefiles try doing this. the new update caused this for a lot of players

[marble mantle]

Hey, @errant rampart

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[royal thicket]

i'll try now !

[worthy holly]

it didnt work

[inner merlin]

I'm also having the same issue

[ocean thistle]

The experts in #network-support-old will be better able to assist you if verifying gamefiles didn't work @inner merlin

[marble mantle]

Hey, @split lily

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pastel sedge]

Uhh im banned for no reason?

[fierce mulch]

!appeal

[marble mantle]

Hey, @pastel sedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pastel sedge]

i got banned for hacking when i joined

[fierce mulch]

you need to appeal

[empty rock]

you just have to appeal

[pastel sedge]

i just tryed

[spiral beacon]

!appeal

[marble mantle]

Hey, @spiral beacon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pastel sedge]

and it showed this

[runic gulch]

did you wait ~10min for the web server to catch up?

[pastel sedge]

no i just got banned like a min ago

[runic gulch]

wait 10 min then attempt again. If it doesnt work come back to #support and tag me

[pastel sedge]

i dont really wanna wait but i guess i can.... ok

[runic gulch]

Nothing else I can do until you wait it out and let the site refresh. While you wait drop your steam64 here for me

[pastel sedge]

my friend said i coulda got banned because of my internet. its bad and he said the ban thing would think its a lag switch supossedly

[runic gulch]

Unfortunate to hear. I cannot determine that though and an administrator will have to determine that. Please tag after 8 min

[runic gulch]

!steamid

[marble mantle]

Hey, @pastel sedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pastel sedge]

76561199036617959

[runic gulch]

thx z1n0

[charred temple]

So where do I report someone sending me links to another discord from this discord

[runic gulch]

!report

[marble mantle]

Hey, @charred temple

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pastel sedge]

@runic gulch sent it

[runic gulch]

Appeal go through?

[pastel sedge]

yep it did

[runic gulch]

Told ya. Your banning admin will review it and talk to you from there. As of rn I cannot do anything else. Please be patient!

[charred temple]

Vinzie what do I chose for server on the website ?

[runic gulch]

in regards too?

[charred temple]

Discord report

[raven mist]

Feel free to dm me whatever someone dmed you

[runic gulch]

@charred temple there you go

[pastel sedge]

ok well i hope it goes fast i wanna play broo we was bouta get a start too

[west mica]

fixed

[pastel sedge]

oh fr im unbanned?? @west mica

[west mica]

Yes, it was something tied to you incorrectly

[pastel sedge]

ok ty

ohh because of my name??

[coral prairie]

May I speak to a staff member in dms.

[runic gulch]

you can @ an admin if it is a legit personal concern

if its a cheater tho just report it

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[coral prairie]

May I explain to you what happened so you can tell me if I can ping one.

[runic gulch]

sure! feel free to dm me

[dim cave]

admins hello

server mondays the dead

[runic gulch]

Our team is aware of the issue, sit tight for an update

[acoustic lily]

mondays dead

[runic gulch]

like totally offline?

[dim cave]

Rustoria.co - us Mondays

dead no offlaine

[runic gulch]

no players?

[west osprey]

We're aware, thanks!

[ocean thistle]

[acoustic lily]

and nothing happens

[dim cave]

the server is online and writes 48 people have been playing like this for half an hour . we were not kicked off the server , just everyone became afk and my friends too . he's dead.

[west osprey]

It's being fixed currently!

[dim cave]

Rustoria.co - us Mondays fix

[naive kindle]

Rebooting

[dim cave]

за помощь дайте нам строчку калашей на этом сервере

[warm jolt]

will the NPCs respawn in monuments?

[naive kindle]

Possibly

[warm jolt]

haha thats sucks 🙂

[dim cave]

for help, give us a line of ak-47 on this server

[naive kindle]

Sorry, no can do

[near halo]

how the actual fuck has my ban been denied what cunt someone one look into this now

how the actual fuck am i “ban evading”

[opaque tundra]

👍

https://tenor.com/view/good-morning-gif-24398447

[forest pendant]

vanilla US mondays is down.
Was stuck in connecting, then gave connection failed, now is gone

[warm jolt]

we already know 🙂

[near halo]

how the actual fuck has my ban been denied what cunt someone one look into this now how the actual fuck am i “ban evading”

[sudden thunder]

is the industrial system off in rustoria us 3x no bps?

[ocean thistle]

It should be booting up soon

[dim cave]

леонид это я магвайка

[near halo]

look into this ban this is ridiculous give me a reason on how im “ban evading” WHAT BAN AM I EVADING

[warm jolt]

in 10 mins its gonna be OK

[toxic shard]

You have 3+ gamebans, it's over

[ocean thistle]

I'm not an admin, but the decision on those appeals are final. I'm sorry it happened to you and sorry you're unable to play

[near halo]

LHUHHHHHHH

[forest pendant]

up

[toxic shard]

make a #network-support-old ticket

[faint reef]

why was i banned?

[ocean thistle]

The reason is given to you when you try to connect to the server

[faint reef]

@naive kindle

[near halo]

“3 game bans” this is bullshit

[naive kindle]

Steam ID please

[faint reef]

all it says is join the discord 76561198343277310

[ocean thistle]

!steamid

[marble mantle]

Hey, @faint reef

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[warm jolt]

what am i sopposed to do when i died to fucking NPC which spawned

[naive kindle]

Thanks, please join #368790610783764480 when you are ready.

[warm jolt]

while the server was down, can i get some help ?

[ocean thistle]

We do not interfere with game play. You're free to kill the scientist to get your loot back

[sudden thunder]

is the industrial system off in rustoria us 3x no bps?

[warm jolt]

cant go to military tuns without the hazmat, i dont have the second one RN

[raven mist]

Shouldnt be but devs are looking into the industrial issues

[sudden thunder]

I just set up an entire industrial setup and it didn't work. I tested the most basic industrial set up between 2 chests and it didn't work.

[raven mist]

Yeah we are aware, hopefully fixed soon

[faint reef]

@naive kindle im in

[chrome sluice]

Any ETA on industrial conveyor fix?

[raven mist]

Not yet

[sudden thunder]

Is this issue brand new like from today?

[raven mist]

Not sure tbh

Probably since force/today

[chrome sluice]

Yeah they've been broken since force

[sudden thunder]

all servers or just rustoria?

[chrome sluice]

I've seen multiple people on different servers say the same thing

[raven mist]

That im not aware of

I believe its more related to moddedish servers

[dense hare]

I got banned for cheats. I haven't used cheats and I have 1500 hours. please help me

[runic gulch]

!appeal

[marble mantle]

Hey, @dense hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dense hare]

I filed an appeal, but I want to play as soon as possible, I can pass the verification through the call

[runic gulch]

not my call. Wait for an administrator to contact you.

[faint reef]

@naive kindle could i also get unmute by chance?

[white crystal]

reset us long so the scientists in trains actually work

[runic gulch]

!appeal

[marble mantle]

Hey, @faint reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[naive kindle]

Don't push your luck

[dense hare]

I got banned for cheats. I haven't used cheats and I have 1500 hours. please help me. I filed an appeal, but I want to play as soon as possible, I can pass the verification through the call

[white crystal]

i mean cant yall just have a planned reset like soon ?

[runic gulch]

Filing an appeal is your only way to get in contact with the staff member that banned you.

asking like that will get you no where

[runic gulch]

not my call.

[dense hare]

Oh, sad…

[runic gulch]

According to an administrator this action is intended.

Therefore nothing is out of the ordinary with that.

[runic gulch]

Just be patient. Your banning admin could be in a different time zone and can be sleeping atm so just give it some time 🙂

[dense hare]

Good, thank you)

[near halo]

lying isn’t good saying i have 3 game ban alts is ridiculous

[dense beacon]

Yo an admin wanted to talk to me my team was banned bc we had invited chinese people we met that didnt speak english and one of them was cherating and we didnt know

[runic gulch]

!appeal

[marble mantle]

Hey, @dense beacon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

lying isn’t good saying i have 3 game ban alts is ridiculous

[empty rock]

!appeal

[marble mantle]

Hey, @empty rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[runic gulch]

You can appeal at https://bans.rustoria.co/

[quiet palm]

is there any admins around that are free

[runic gulch]

What is your issue? I can direct you to the right area

[quiet palm]

i was banned a few weeks ago because of some random i was playing with that was on my team and im looking to get unbanned my other irl friend that was gaming with us got unbanned already he told me to apeal and talk to admin here didnt know that was possible

[runic gulch]

You will have to file an appeal through our website.