#support

1 messages · Page 158 of 1

junior wing
#

And if youre on mobile just press on them

proven violet
junior wing
#

Oh

#

Well the green shield one is indeed outpost

proven violet
junior wing
#

The one with a radiation symbol?

ancient dune
tender wren
#

Is it possible to play on the servers using VPN ? Otherwise should I make a ticket for whitelist ?

junior wing
#

We dont have a whitelist system

tender wren
#

For this wipe since I'm on holidays I will use a public pc kinda and they always use VPN...locan IPS but still VPN just cause of the number of pcs they are connected ..I shouldn't have any problem tho right ?

wicked sphinx
#

@drowsy maple do you think ill be able to speak to Lorie before forced tomorrow. Thanks.

fleet summit
#

yo im trying to use staging branch for force wipe tomorrow, do i use "none", "aux02" or "aux01"

barren horizon
#

Goblin#6636

stiff widget
# barren horizon Goblin#6636

I can unban you, but you will stay perm muted for advertising, You will still be able to do everything just wont be able to type, includes payment support network support etc

barren horizon
#

Ok @stiff widget

stiff widget
barren horizon
#

❤️.

silver pond
#

does anyone know if 10x no BP will wipe tomorrow still as it will wipe tonight for force

wispy hollow
#

So which VIP is the correct one to buy? I have found two different, there is base invaders where you can get 30 days VIP for EU at the cost of 4.79dollars, but there is also under donation where I can buy VIP for Medium EU, for a month at the cost of 7.99dollars. I am not very wealthy, so what is the difference between the two, and can I buy the base invaders and then still be able to join when server is full?

thorny dune
wispy hollow
thorny dune
sturdy walrus
#

When is wipe for SEA Main?

ancient dune
marble mantleBOT
#

Hey, @sturdy walrus

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1677783600:F> (your local time) is the time of the next force wipe and it will happen <t:1677783600:R>.

ancient dune
#

Wipe for SEA Long and Main are at the time above

tacit rivet
#

When will eulong clear the file

karmic path
#

When wipe on rustoria2x ThumbsUporia say plss

karmic palm
#

Can you talk the the boys about potentially increasing the pop on sea long, A significant amount of the player base (600 players) from main is playing long. Or Is going to try to and won’t get in because it’s 250max

#

@ancient dune

ancient dune
#

Even though there is ~600 active SEA Rustoria main players, a chunk of them were still playing main for wipe

near halo
#

how do i sub ticket

clever gale
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

woven dirge
#

how can i buy vip for the rtg ukn EU server?

fresh turtle
#

Can I speak to an admin please won’t allow me to make a ticket on website

lyric basalt
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

topaz estuary
#

ADMIN
I NEED HELP

orchid anchor
topaz estuary
#

I don't have any blocking records, but I will EAC every server I enter

#

LIKE THIS

boreal gazelle
#

?gamefiles @topaz estuary

marble mantleBOT
near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

hello im banned on ur 2x server and i dont now why can someone tell me why i am banned this my id 76561199479068238 ty

ocean thistle
near halo
ocean thistle
near halo
ocean thistle
shell pawn
shell pawn
near halo
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
shell pawn
near halo
#

i wanted to play on that server on force wipe idk why it got denied i wasnt toxic i did not talk and type anything in chat

shell pawn
#

You are NOT allowed on our Modded servers if your situation is one of the following:

  • You have a gameban on another account within the last 180 days.
  • You have an account that is banned on our servers and are playing on another account.
quasi perch
#

@shell pawn Why hasn't Marc replied to me yet

lone hinge
main fossil
#

Hi, is it possible to swap new VIP to different server? If is it possible than please where can i do so?
Thanks a lot

orchid anchor
#

I can't guarantee that it'll be done!

lone hinge
proven violet
#

any admins or mods online that I can dm about a closed ticket?

near halo
#

is possible to have the map for next wipe on eu main ?

orchid anchor
proven violet
kind cape
#

hi guys, hepl me please, when i connect to the server i have error with maps, what can i do? screenshot link https://imgur.com/a/SXb9Z5U

marble mantleBOT
#

Hey, @kind cape

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

kind cape
#

the folder with the maps is empty, I reinstalled the game 100 times

#

maybe u have link with maps?

ocean thistle
#

Let me try to find it. Gimme one second

wispy loom
kind cape
#

yep

azure ember
#

when will eu long official wipe?

boreal gazelle
marble mantleBOT
#

Hey, @azure ember

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1677783600:F> (your local time) is the time of the next force wipe and it will happen <t:1677783600:R>.

kind cape
#

forcewipe bro

hallow pike
#

do you have link to rustoria website for vip

kind cape
#

@ocean thistle @wispy loom send me private message pls if u can help me

wispy loom
wispy loom
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

wispy loom
wispy loom
kind cape
#

when dowloading world 0,0% we have this error

#

error with maps

kind cape
kind cape
wispy loom
quasi perch
hollow kelp
#

Hi. tell me when the vape will be on the server? in how many hours? server: Rustoria.co - US Hardcore

quasi perch
#

@lone hinge

hollow kelp
drowsy maple
drowsy maple
hollow kelp
drowsy maple
hearty quartz
#

Can we get more vip slots for US Long? ❤️

orchid anchor
marble mantleBOT
#

Hey, @hearty quartz

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

noble terrace
marble mantleBOT
#

Hey, @hearty quartz

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

brisk cradle
#

When will the wipe be on the server 2x eu vanilla

orchid anchor
#

?force

marble mantleBOT
#

Hey, @orchid anchor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1677783600:F> (your local time) is the time of the next force wipe and it will happen <t:1677783600:R>.

craggy kestrel
#

I got a question i did an application for staff on the 5x nbp server but my time was to low but im gonna have today or tmrw enough time ingame do i need to apply again or?

sly quiver
#

for eu long is there any way i can see the full map like all the mining outopst s or getting the seed

thin thicket
#

is this wipe force wipe

orchid anchor
#

Today is force wipe yes

thin plover
thin thicket
#

the bps didnt force wipe last time hopefully they do now

thin plover
thin thicket
#

they changed the server loco

sly quiver
#

but have u seen like when you vote on maps on othere servers u can see like all the smal;l monuments in the website link

quasi perch
#

Does anyone know when Marc and Shenzyyy will go live?

coarse lichen
west osprey
raven mist
#

He means online, dmed him back

west osprey
#

Oh hahaha

#

Even I was confused

thin plover
cyan pivot
west osprey
west osprey
kind cape
#

!wipe

marble mantleBOT
#

Hey, @kind cape

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

wicked sphinx
#

@west osprey when will i be able to speak to you

prisma shadow
#

does 3x no bps EU wipe today ?

quasi perch
#

It was going to wipe in a moment, but Marc hadn't replied to me yet

ripe lynx
#

when the wipe is on the SEA LONG server?

elfin barn
#

!verify @junior venture

marble mantleBOT
#

Hey, @junior venture

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

lethal yarrow
#

тут есть русская модерация ?

livid vault
marble mantleBOT
#

Hey, @livid vault

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1677783600:F> (your local time) is the time of the next force wipe and it will happen <t:1677783600:R>.

livid vault
#

thx

orchid anchor
#

np

wicked sphinx
pine acorn
#

where can i find the map for US medium for this new wipe?

thorny dune
pine acorn
#

thank you!

proven violet
#

since alarms are iffy on sea long, any good alternatives?

mild snow
#

@thorny dune can you please send me a link for application

orchid anchor
mild snow
#

appeal

orchid anchor
marble mantleBOT
#

Hey, @mild snow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

orchid anchor
#

there you go : )

orchid anchor
mild snow
#

i created

orchid anchor
mild snow
#

check dm please

orchid anchor
#

Send it again please.

burnt plover
#

will vip get filled up again?

orchid anchor
marble mantleBOT
#

Hey, @burnt plover

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

frosty grotto
#

When a global wipe on eu main?

orchid anchor
marble mantleBOT
#

Hey, @frosty grotto

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

zinc silo
#

Hi is it possible to check map before wipe? like join it

zinc silo
junior wing
#

Even with vip

opal horizon
#

And the VIP will still be sold
?

orchid anchor
marble mantleBOT
#

Hey, @opal horizon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

drowsy maple
stone plover
#

is it possible to buy a VIP not for 5 or 30 days , but for your choice ?

orchid anchor
#

the only possible VIP types are on the site.

#

No exceptions made.

stone plover
#

how do I find out for how many days vip ?

toxic shard
#

others are 30

bright glen
#

why i cant see the map form eu small

toxic shard
#

because we don't release them before wipe

keen fern
#

will there be more VIP for EU long ?

bright glen
#

why?

runic gulch
woeful prawn
#

eu long vip ?????

runic gulch
#

?

runic gulch
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

woeful prawn
#

OUT OF STOCk

#

Can you add 1-5 more please?

runic gulch
#

oops wrong one

#

But VIP is automated

fading light
#

is eu main in an hour??

runic gulch
#

yes

#

all servers are wiping in 1 hr

spare grove
#

is there a possibility of appearing vip before wipe?

runic gulch
quasi perch
#

@toxic shardCan you send me the email you sent to EAC, and where will they reply?

spare grove
#

i mean if admins refill them

runic gulch
west osprey
spare grove
#

🥲

runic gulch
#

lorie said it better than I did

woeful prawn
#

eu main map link ?

runic gulch
#

we do not share the map

woeful prawn
#

@runic gulch I bought eu long vip 😄

runic gulch
#

ayyyy

#

lets gooo

#

link your accounts now

#

!link

marble mantleBOT
#

Hey, @runic gulch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

full elbow
#

I want to report a guy if possible.

abstract oxide
marble mantleBOT
#

Hey, @full elbow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow thicket
#

Can anyone help, me. Waiting for suport

sick wyvern
#

I need help, waiting for suport

hexed nimbus
#

Support with ?

hollow thicket
#

solved, thanks luke

sick wyvern
#

I need help, i just got vip and is not working on US Long

marble mantleBOT
#

Hey, @sick wyvern

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

signal ether
#

vpn ban 76561199125086256

#

vpn ban 76561199193011510

native zodiac
#

who has a working connect

uncut radish
#

/ticket

marble mantleBOT
#

Hey, @uncut radish

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uncut radish
#

!appeal

marble mantleBOT
#

Hey, @uncut radish

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vivid fractal
#

!vipissues

marble mantleBOT
#

Hey, @vivid fractal

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

azure ember
#

where can i find ip for eu long official

vivid fractal
#

where can i contact admins to switch my vip, accidently bought for us not eu med

hybrid harness
#

!force

marble mantleBOT
#

Hey, @hybrid harness

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1677783600:F> (your local time) is the time of the next force wipe and it will happen <t:1677783600:R>.

spare shuttle
#

how do i find the ip to connect to small?

uncut radish
#

@runic gulch

viral karma
#

SERVER IP

runic gulch
#

whats up pex

runic gulch
uncut radish
#

still say im no banned been like 20 mins now

viral karma
runic gulch
#

!ticket

marble mantleBOT
#

Hey, @runic gulch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uncut radish
unborn crag
#

@runic gulchvpn ban 76561199108994419 I cannot open the appeal website due to regional restrictions
I need your help

runic gulch
#

i do not handle VPN stuff

kind cape
#

wipe now?

unborn crag
#

(

#

vpn ban 76561199108994419 I cannot open the appeal website due to regional restrictions
I need help

viral karma
#

SERVER MAP ?1

runic gulch
#

we do not release map info early

uncut radish
runic gulch
uncut radish
runic gulch
#

for any game

uncut radish
#

easy way to make money

fading light
#

how long till eu main wipes

quiet trench
#

5x no bps eu is down?

runic gulch
#

wipe

uncut radish
quiet trench
#

now???

runic gulch
#

Listen pex I am only here to direct you to someone who can help you. After that it is not my place to say or do anything. Be patient.

rain bobcat
#

The map didnt wipe on sea long

boreal gazelle
uncut radish
boreal gazelle
#

I mean idk the situation but if I was you I wouldn't be suprised at server staff not appreciating having a cheat discord in ur bio

potent stratus
#

sea long map hasnt updated

gritty basin
#

BPS ARENT WIPED on eu main

marble mantleBOT
tardy dove
#

/ticket add vip not working

marble mantleBOT
#

Hey, @tardy dove

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked turtle
#

why I cant by VIP on rustoria EU Long?

uncut radish
near halo
#

we still have bps in toria us main

orchid anchor
broken plover
#

US Long is not working with VIP... it put me into queue. the only reason I pay...

devout dock
#

Omg

woven blaze
#

Bro us and eu main still have bps

runic gulch
sinful compass
#

BP no wipe ??

barren horizon
#

Yo is rustoria med wiping again we still have bps on it

runic gulch
wicked turtle
drowsy maple
wary osprey
#

DC ?

sinful compass
#

NO BP WIPE ??

runic gulch
fossil igloo
wooden surge
#

bps didnt wipe

ruby olive
#

why when i open rust all servers not even wiped

woven blaze
barren horizon
#

Re wipe ??

brave forge
#

where eu main?

fossil igloo
wicked turtle
#

why isn't it bps Wipe on Eu Long?

plain skiff
#

eu med is down?

wooden surge
cedar quarry
#

ALL Servers

thorny mica
#

rustoria us main is down

nimble orbit
#

any ETA for ban appeals? got banned for ban evading even tho i got unbanned last wipe for a false ban.

runic gulch
molten elbow
#

open slots on long?

fading light
#

bro wheres eu main

barren horizon
#

Rustoria med still has bps

runic gulch
glacial smelt
#

eu long is down

exotic stag
#

eu main no working

near halo
#

DIGGA ICH FICK DIESEN SERVER GLEICH

upbeat cloud
#

when sea wipe?

low meteor
#

THIS SHIT SERVER

plain skiff
#

is eu med fucked?

near bear
#

server shit

barren horizon
fading light
kind cape
#

time out

torpid eagle
#

nice

glacial smelt
#

they prob didnt update server

tough bane
median forge
#

Does US Small not wipe bps?

low meteor
#

OMG ONE TTIME I HAD NO QUE AND THIS

glad rover
#

@mellow tundra are u gonna rewipe or just wipe bps

haughty jay
#

im bout to fucking lose it

upbeat cloud
rough mulch
#

Renwipe?

ocean magnet
#

W

torn mango
#

time to go to rustafied ig 😖

sturdy fable
#

what with eu long

plain skiff
#

rewipe

marble mantleBOT
#

Hey, @tough bane

To disable automatic translations on our APAC servers, please use the following commands:

  • /translate off to disable translations
  • /translate on to enable translations
  • /翻译 & /번역 for Chinese and Korean.
manic wedge
#

EU smal nit working

faint flame
#

ıhhhh

rain sparrow
#

Eu main bps?

near halo
kind cape
#

eu small wtf

odd ivy
#

wtf

fast juniper
#

les gooo

tough bane
#

We are currently working on it. Stay tuned and check #announcements please.

young aurora
#

/translate on

marble mantleBOT
#

Hey, @young aurora

To disable automatic translations on our APAC servers, please use the following commands:

  • /translate off to disable translations
  • /translate on to enable translations
  • /翻译 & /번역 for Chinese and Korean.
rose briar
#

All servers are down

low meteor
#

FUCK THEESE SHIT ADMIN WHAT CAN THEY DO ?????....... NOTHING

ruby olive
#

will be more vip's on eu long?

haughty jay
#

YOU KIDS DIDNT WIPE BPS WTF

tough bane
torpid eagle
#

@versed tinsel nooooooobbbb

near halo
#

bro u guys suck at getting servers up

thorny mica
#

server dropped on wipe day? I am switching servers

eager turret
#

THERES ALOT OF MFS STUCK AT HOME RIGHT NOW READY TO PLAY GET THE SERVER UP

candid wing
#

why they turned off the Main EU server

torn mango
#

stfu

young aurora
#

Where the wipe?

low meteor
#

FUCK SREVER AND AMINS

rough mulch
#

Rewipe on every server

lusty dock
#

obama

pastel halo
#

server is down on eu long

glad rover
#

@fossil igloo is it full rewipe or just bps?

tough sail
#

REWIPE

heady dune
#

ayo

vital moon
#

REWIPE OR NO?

scarlet swift
#

eu smallWeirdEww

acoustic trench
#

NO REWIPE

brisk arch
#

Is main wiped?

mellow tundra
nocturne ocean
#

one job to do per month

glacial smelt
marble mantleBOT
#

Hey, @tough bane

To disable automatic translations on our APAC servers, please use the following commands:

  • /translate off to disable translations
  • /translate on to enable translations
  • /翻译 & /번역 for Chinese and Korean.
tranquil jay
#

I had such a good start ):
first time in ages

near halo
#

fix this

glad rover
reef bluff
#

Can I get my loot back

low meteor
#

SHIT ADMIN DOWWNLOADING PORNOS

tough bane
near halo
#

ADMINS STOP WATCHING PORN BECAUSE OF YOU THE SERVER IS OFF

random prawn
#

/翻译

marble mantleBOT
#

Hey, @wicked turtle

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

lapis verge
#

wtf million dollar buisnis not even fucking upkeaping sqervir

marble mantleBOT
#

:ok_hand: channel locked by Aden#0001

#

:ok_hand: channel locked by Aden#0001

#

:ok_hand: channel unlocked by Aden#0001

mellow tundra
#

oops

narrow hedge
#

YOOO

cedar quarry
#

HOPPEL GET YOUR SHIT TOGETHER

mellow tundra
#

we’re working on it

runic gulch
#

LOL

mellow tundra
#

k thx

gleaming hound
odd ivy
#

OOTY ON TOP

royal thicket
#

1 job @fossil igloo

restive belfry
glacial smelt
#

its up!!!

willow meadow
#

AODJADJADA

analog jackal
#

goodjob

mellow tundra
#

if you need support welll help here, but otw please just wait until generals unlocked — we’re fixing the bps!

cedar quarry
#

Your fired hoppel

reef bluff
#

Eta?

runic gulch
odd ivy
#

ETA???

heady dune
#

Penis

slender veldt
#

we love you

mellow tundra
#

ETA 10 max

restive belfry
mellow tundra
#

it’s just rewwiping

#

nothing insane

plain skiff
#

why do i get disconnectted?

mellow tundra
#

send a pic d

worthy grail
#

BRo

low meteor
#

I LOVE ADMINS SO MUCH NO QUE AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!

fallow crag
#

bro i was in the server now im in a queue this is stupid

near halo
#

ADMINS JHAHAHAUHUHAJUHA SERVER IST ONLINE KOMMT 1 VS 1 BOW ICH FICK EUCH

torn mango
#

itsss ippp

lusty dock
odd ivy
#

same map and shit tho?

heady dune
mellow tundra
#

yes frosty

slender veldt
#

no yk diff map

exotic stag
#

eu main down?

mellow tundra
#

just fixing for bps

tough bane
restive belfry
mellow tundra
worthy grail
#

I WAS ON THE SERVER any now I am in queue and will never join wtf please someone help

runic gulch
plain skiff
near halo
#

Got queue skip and got a que. MADDDDDD

torn mango
#

up server down up down down up sideways meow faccot

runic gulch
mellow tundra
odd ivy
glad rover
mellow tundra
#

rewipe

runic gulch
#

LOL

restive belfry
worthy grail
#

@tough bane man I was just on the server and now I am 200 in queue can you please help? eu long

mellow tundra
#

autocorrect oops

runic gulch
#

aden on dat phone

plain skiff
#

have u lot even put the servers down yeT?

wicked prism
#

Fuck

proven glen
#

IS US LONG DOWN OR WHAT

mellow tundra
runic gulch
worthy grail
#

@mellow tundra man I was just on the server and now I am 200 in queue can you please help? eu long

mellow tundra
#

vanillas are being rewiped from

near halo
uncut fiber
#

i am been assoaction banned for a while when i was playing in a huge zerg,i was new in the clan and i got banned.Can I be unbanned?

silent tide
#

cant join eu main

dull fern
#

mes mort le wipe

runic gulch
marble mantleBOT
#

Hey, @uncut fiber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

deep tinsel
#

waiting for slots to open like 💅💅💅💅

worthy grail
#

!appeal

marble mantleBOT
#

Hey, @worthy grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

restive belfry
silent tide
#

cant join eu main

willow meadow
#

this dumb asf

runic gulch
steep ice
#

@fossil igloo where EU main MAP WTF

dreamy siren
#

Damn... Was playing on Rustoria.eu medium and now got put into queue...

slender veldt
#

i like cac

limpid token
#

i bought vip for the wrong server can someone help 🙂

uncut fiber
#

i made an appeal when will i get the response?

wispy hollow
#

Have it been rewiped already? Can we play the server?

jaunty lance
#

when will us long be up

silent tide
#

cant join eu main

quartz garden
#

#n4pol1 is being racist

heavy atlas
#

i was in server now im in 130 q

runic gulch
worthy grail
#

<@&274971100184576010> can someone please help me I was just on the server and crashed my whole game when you guys turned it off and now I am 200 in queue

steep ice
lusty dock
willow meadow
#

WIPE IT

exotic stag
silent tide
#

cant join eu main

sharp mango
#

i brought q skip and shes still not working <@&274971100184576010>

runic gulch
orchid anchor
slender veldt
#

slots slots slots

molten elbow
#

do yall open slots on long? or no

rotund nexus
#

Hello mods, questions regarding that i cant type in global chat.

steep ice
plain skiff
#

have the servers been fixed all ready?

runic gulch
marble mantleBOT
#

Hey, @molten elbow

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

worthy grail
silent tide
gaunt hull
#

eu main bot has wrong description wrong ip

lusty dock
#

my mommy tossed my tubie tallies guys, oh no!

slender veldt
#

slots slots slots slots

runic gulch
marble mantleBOT
#

Hey, @slender veldt

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

plain skiff
#

why does it keep disconnecting me

lusty dock
#

mommy dommy loves a little tally wally! weewoo we woooooo! obama llama!

gaunt hull
#

eu main bot has wrong description wrong ip

worthy grail
#

damnnn now gotta wait till 3 am to join ggs thanks Rustoria

silent tide
sharp lagoon
#

queue skip not working???

slender veldt
#

i like cac who agrees

pliant pasture
#

U need to restart for delete BPs for main eu?

wicked lark
#

are youse aware that your queueskip isnt working?

glad rover
#

nice only bp wipe

proud shadow
#

453 queue

plain skiff
runic gulch
plain skiff
runic gulch
pseudo veldt
#

My VIP for US long isnt working

steep ice
#

<@&274971100184576010> where is fucking map in #wipe-feed EU main

runic gulch
marble mantleBOT
#

Hey, @pseudo veldt

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

reef trench
#

Need IP for rustoria us medium

rapid arch
#

hey bought Vip and it isnt working

rain sparrow
#

Аааааа

paper lotus
#

is server re wiping or not?

runic gulch
#

unless its urgent

plain skiff
young flare
#

why me cant join EU mian

runic gulch
west osprey
gaunt hull
#

@runic gulchwhy eu main bot has wrong description wrong ip

rain sparrow
#

Mainmaijmnggihhhhj

dim cave
#

/

azure ember
#

can yall raise the pop for eu long

shrewd loom
#

i just bought vip and was connecting, after server went down i am in queue

rapid arch
#

Hey vinzie i bought vip and its not working?

runic gulch
cursive delta
#

are you rewiping map or just removing bps? is there any point on progressing right now?

pseudo veldt
#

my vip for us long isnt working

runic gulch
young flare
#

@west osprey why me can join .co eu mian Disconnected

dim cave
#

3 ящика серы с антрейда вынес и вайп ма мондай

low fox
#

Why Disconnected

timber vale
#

OPEN UP MORE SLOTS ON @sharp rapids

runic gulch
slender leaf
#

Хаахахахахахахаахха

runic gulch
paper lotus
#

vinzie is server rwiping??

restive belfry
slender veldt
#

why am i stuck in 8 ahead in queue it is NOT MOVING

low fox
#

почему меня дисконектит когда я захожу

rain sparrow
#

Чел сегодня четверг поэтому вайп на Мондей

timber vale
#

OPEN UP MORE SLOTS ON @sharp rapids

slender leaf
#

Вайп

plain skiff
runic gulch
marble mantleBOT
#

Hey, @timber vale

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

restive belfry
thorny dune
shrewd loom
#

i bought vip and was connecting to EU Medium, after server went down i have been put in queue

plain skiff
runic gulch
pseudo veldt
#

What do I need to do? My VIP queue skip isnt working for US long

pliant pasture
marble mantleBOT
#

Hey, @pseudo veldt

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

timber vale
ocean thistle
near halo
#

how do i make a ticket

ocean thistle
runic gulch
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ocean thistle
timber vale
near halo
wind olive
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
near halo
#

ban evading what cunt ?

ocean thistle
runic gulch
#

excuse me?

tardy dove
#

!vipissues

marble mantleBOT
#

Hey, @tardy dove

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

raven bison
strange sleet
ocean thistle
molten elbow
#

do yall estimate that long will open slots?

runic gulch
marble mantleBOT
#

Hey, @molten elbow

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

timber vale
tardy dove
#

I put in a payment support ticket for my US LONG VIP - it was responded to by Luke saying the VIP should be in order and working. It still is NOT working. Furthermore, I am unable to create another payment support ticket as the limit is 1.

exotic stag
#

eu main try again?

spice ridge
#

I purchased vip for myself and gifted it to someone else. Paypal shows both transactions but only his is working. Mine isn't

plain skiff
#

is eu med getting rewiped

near halo
#

please read my ban appeal

orchid anchor
ocean thistle
timber vale
#

bruhhhhhhhhhhhhhhhhhhhhhh

reef trench
dusk heron
#

Got banned for nothing, consider an appeal

serene oxide
#

i got kicked for fly hacks

slender leaf
#

Let’s goooo

reef trench
#

How to download map

ocean thistle
runic gulch
#

i forgot the command

ocean thistle
ocean thistle
serene oxide
#

i got kicked for flyhacks anyway i can get in again without 80 que

frail bridge
#

how many slots on rustoria eu long?

plain skiff
#

bro i cant even join the server in the first place

runic gulch
marble mantleBOT
#

Hey, @reef trench

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

ocean thistle
orchid anchor
frail bridge
#

ok

serene oxide
orchid anchor
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

near halo
solar shale
#

Hello is there an admin on i can talk too

near oyster
#

I would like to buy membership for rustoria sea long.

orchid anchor
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

ocean thistle
near halo
#

i get off servers 3 business days into wipe 😭

solar shale
#

hey when i join the server it keeps saying disconected im not too sure why

misty dawn
#

One question, why is EU small not online? 😄

inland pond
#

US Medium open sloots?

near oyster
#

It says membership out of stock

orchid anchor
raven coyote
#

rustoria main didn’t wipe bps

#

i can still craft aks off the start of wipe even tho it’s force wipe makes so much sense

sinful compass
#

when u will fix animals and bots ??

buoyant atlas
#

I can't connect to the EU Long server. When entering the server, it constantly throws out, although VIP was bought

strong vessel
#

Hey i have a problem connecting on AU MAIN

thorny dune
fathom stratus
#

Bro i was in rustoria eu long and server crashed now im in 200 q lol

orchid anchor
#

Any disconnect message? @strong vessel and @buoyant atlas

near halo
#

please someone check my ban appeal i cant wait 3 business days on force i just bought queue skip

near oyster
#

Facing same problem on Sea long

strong vessel
wind olive
#

try restarting game, it helped for me

runic gulch
orchid anchor
strong vessel
orchid anchor
storm carbon
#

i should have VIP Can it be true that there still is 200 players ahead of me on Eu main?

blissful siren
#

hey admin where is sea main

buoyant atlas
orchid anchor
exotic stag
#

eu main does not appear

marble mantleBOT
#

Hey, @storm carbon

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

scarlet swift
# reef trench

Please delete this file and try connecting again
It's not necessary in Windows and it's edited by a malicous program causing you to not access certain domains
Could you go to C:\Windows\System32\Drivers\etc\ in Windows and send a screenshot of the contents of your hosts file, please?

blissful siren
#

I can't connect the sea main 😩

exotic stag
#

EU MAIN does not appear

orchid anchor
near oyster
#

I can not connect to sea long

reef trench
#

Deleted maps still cant join what to do please help

runic gulch
runic gulch
marble mantleBOT
#

Hey, @reef trench

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

near halo
#

please someone check my ban appeal i cant wait 3 business days on force i just bought queue skip

orchid anchor
blissful siren
#

I think the server is not turned on

reef trench
#

!mapfiles

marble mantleBOT
#

Hey, @reef trench

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

runic gulch
blazing canopy
#

i just got disconnected? why ?

runic gulch
sturdy fable
#

I already have cleaning up hanging for 20 minutes...

blissful siren
#

I can see all servers except sea main

blazing canopy
devout fog
#

hello

runic gulch
near oyster
#

I can not even see all the servers, let alone join. -_-

devout fog
#

we all just got banned for playing with hacker,

strong vessel
near oyster
#

I tried using the code in F1 console. It says disconnected

runic gulch
marble mantleBOT
#

Hey, @devout fog

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thorny dune
devout fog
#

im so confused our whole time just got wiped, we havent even killed someone

runic gulch
blazing canopy
sacred spear
#

I got banned???? wtf. how do i appeal

runic gulch
#

anotha oone

sacred spear
#

How do i appeal? i was game banned some how ?

orchid anchor
marble mantleBOT
#

Hey, @sacred spear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thorny dune
heady wadi
#

@cunning tulip

runic gulch
#

taggin the whole ass bot

strong vessel
orchid anchor
#

if it's a game ban you can't appeal for a server unban @sacred spear

thorny dune
orchid anchor
strong vessel
heady wadi
#

How do I make a ticket

orchid anchor
heady wadi
#

Need to talk to someone. Got banned from server and I never used cheats. Played fine last wipe got on to it saying banned

radiant shadow
#

Why is my speed in the game x2?

subtle ore
#

I am getting "Disconnected: Disconnected" when trying to join the server, is this a common problem?

heady wadi
#

@orchid anchor

marble mantleBOT
#

Hey, @heady wadi

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

reef trench
#

Pz send me map for rustoria us medium

orchid anchor
devout fog
#

hello i just went to go appeal a (playing with hacker ban) and it says this YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

reef trench
#

Send me map for rustoria us medium cant join deleted all files still

thorny dune
young canyon
#

When does vips restock for long?

ocean thistle
marble mantleBOT
#

Hey, @young canyon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

devout fog
#

i have never been banned and have never cheated in all my hours or played with a hacker or anything, he says he doesnt have cheats but i dont know what to do all of us have never been banned

paper python
#

Whys does it take cenchy 3 days to be unbanned?? #free my boy untill its backwards

ocean thistle
# near halo settle down

What vinzie said was accurate. I know it's lame to wait on wipe day, but it is what it is. It may not take 1-3 days, but it is the usual response time. We are a little overwhelmed with other issues right now. But I can assure you, you will get a response

orchid anchor
marble mantleBOT
#

Hey, @devout fog

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

yea it's just buying queue skip then getting ban for 3 business days is crazy surely there's a admin online

solar plume
#

please un ticket ban

toxic shard
solar plume
near halo
#

@toxic shard could we please join a voice channel

frigid salmon
#

Why havent BP's reset

drowsy maple
near halo
#

dale could we please join a voice chat i need help

#

promote @ancient dune

frigid salmon
nimble orbit
#

any eta for ban appeals? got unbanned last wipe and now i got banned for ban evading somehow

orchid anchor
solar plume
#

never used, made the purchase today

thorny dune
nimble orbit
#

got unbanned last wipe from false "cheating" bans, now my ban appeal for a random "ban appeal" got denied. thats real odd.. literally played a few hours last wipe lol

thorny dune
frigid salmon
#

Why hasnt Bps Reset ?

raven mist
#

On what server?

near halo
#

what is the Map for Rustoria EU Small?

frigid salmon
#

rustoria 2x vannila

thorny dune
frigid salmon
#

will the server Restart when U fix the bps>

chrome sluice
#

Sort button is missing on 3x. I'm going to kill myself and it's all your fault.

young flare
#

I still can't join the server. It says disconnected

#

Can someone help me see what's going on

ocean thistle
blissful herald
vale dirge
#

Could I get a admins help I was banned and I'm thinking its because I am using Geforce NOW instead of loading Rust through steam?

dusk heron
#

Slot Eu main

orchid anchor
vale dirge
#

Kicked: Hacking

#

actually it says Banned:Hacking

orchid anchor
#

I doubt that it is bc of geforce.

marsh apex
#

if we need help on rustoria servers do we write here or we can create a ticket

orchid anchor
#

?appeal @vale dirge fastest way to get this sorted is to appeal using the link underneath this message

marble mantleBOT
#

Hey, @vale dirge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

orchid anchor
marsh apex
#

on 2x server there is a guy who abuses recycle is it a ban reason or not (b4)

orchid anchor
frigid salmon
#

Whats happening with BP reset on Vannila 2x

orchid anchor
near oyster
#

Lol. Almost 100 people trying to get in. Can you make the sea long server pop 350 instead of 300.

marble mantleBOT
#

Hey, @near oyster

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

near oyster
orchid anchor
near oyster
#

Yeah. I read that. I was correcting my self.

orchid anchor
near oyster
#

I had one issue beforehand, which was resolved by a network staff.

obtuse harbor
#

I’m banned for no reason and I tried to appeal and they denied it what am I supposed to do??

orchid anchor
near oyster
obtuse harbor
orchid anchor
obtuse harbor
obtuse harbor
orchid anchor
#

There's nothing else we can do.

signal flame
#

my buddy is trying to get in but once he gets to the beach before he can stand up get disconnected: disconnected. Any idea why?

orchid anchor
signal flame
#

he tried to join other servers and everything was fine. Said he just got banned for hacking on mondays trying to load in just to check and isn't even computer savvy like that. Idk how to help him lol he sucks so I doubt he's hacking

wispy hollow
#

People claim bps have not been wiped at all on vanillas, didnt they fix it?

median oyster
#

MY VIP IS NOT WORKING

orchid anchor
hollow coral
#

aye i'm getting instantly kicked when trying to join

median oyster
#

10 mins before wipe

orchid anchor
orchid anchor
hollow coral
median oyster
#

@orchid anchor

keen forge
#

ayo get your server fixed up

orchid anchor
orchid anchor
keen forge
#

doesnt get instantly kicked mean ur banned tho

median oyster
near halo
#

hey where do i make a ticket ?

orchid anchor
#

What's the problem?

near halo
#

i got banned for ban evasion but im new to the rust and im playing with my friends

orchid anchor
near halo
#

everyone getting ban for ban evasion ?

reef basin
#

MORE vip IN EU LONG PLEASE

orchid anchor
marble mantleBOT
#

Hey, @reef basin

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

lofty oak
#

Hey knackebrod I'm lomgbongs buddy I dmd you

orchid anchor
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
orchid anchor
# near halo

make a mute appeal, fill it in and make sure to clearly state that it's a BAN appeal.

#

?appeal @lofty oak

marble mantleBOT
#

Hey, @lofty oak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

uncut sinew
#

fuse room us long broken

#

on small oil rig

ocean thistle
marble mantleBOT
#

Hey, @uncut sinew

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

soft axle
lofty oak
#

Everyone's getting banned for no reason? 😒

orchid anchor
soft axle
#

!appeal

marble mantleBOT
#

Hey, @soft axle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lofty oak
#

@west osprey I tried to join us long and it says disconnected: disconnected. Then I tried to join us Mondays and it said I was banned for hacking. I don't get it, you can search my computer 😦 I bought VIP to play on Long with my buddies

topaz trout
#

can someone look at my ticket asap cant play game

orchid anchor
limpid token
#

someone has my pfp in game doxxing me

orchid anchor
limpid token
#

yes

drowsy copper
#

ive been banned and i want to know why ive been banned please

soft axle
drowsy copper
marble mantleBOT
soft axle
#

76561199116690636

lofty oak
shrewd dock
#

76561198255574907

lofty oak
wispy hollow
#

Did the vanilla server bp wipe?

pine acorn
#

please help, i keep dying to cave lift trigger?

#

im not moving or anything, i died the first time trying to use it then i died mid way going up.

shrewd dock
#

76561198255574907 i've bought 2 vip's for my and my friend for me It's non stop disconnecting ... my friend joined the game without any problem for me it's connecting warmup assest goes up to 2.3k and them disconnect's me .....???

#

help please ?

raven mist
#

Thats rust

raven mist
lofty oak
#

Smelly Clam

raven mist
marble mantleBOT
heady oar
#

How long does it take for a que skip to come through and work?

raven mist
#

Should be almost instant

#

Try to requeue

lofty oak
frigid lynx
#

full cheater

#

btw

#

at launch

#

US long

coarse lichen
#

Please use F7.

frigid lynx
#

did

topaz trout
#

admins afk on us long

raven mist
#

Use /ticket ingame…

frigid lynx
#

we did

#

@raven mist

#

hes flying up launch

raven mist
#

Wait for it to be responded

frigid lynx
#

and full aimbotting

#

lmao

jaunty prawn
#

i have video how guy is flying

raven mist
marble mantleBOT
#

Hey, @jaunty prawn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic shard
#

Can we stop reporting people in public chat ?

frigid lynx
#

Didnt mean to

jaunty prawn
#

can I report a person and provide a link to a video where he cheats?

frigid lynx
#

was just letting people know

lofty oak
#

So actual hackers are able to get in and blatantly cheat but I get banned for no reason before I'm even able to stand up? 😕

toxic shard
frigid lynx
median vigil
#

Can't connect to server us main, keep getting disconected on qeue

cursive delta
#

are you leaving and not wiping bps on eu vanilla 2x this month?

coarse lichen
coarse lichen
heady oar
#

i have bought a que skip does it work instantly or do i have to relog since i was already in the que ?

coarse lichen
coarse lichen
heady oar
#

Thanks

cursive delta
#

what about bps on eu vanilla 2x? are they being wiped today?

coarse lichen
#

!wipe

marble mantleBOT
#

Hey, @coarse lichen

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

coarse lichen
#

!force @cursive delta

marble mantleBOT
#

Hey, @cursive delta

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1677783600:F> (your local time) is the time of the next force wipe and it will happen <t:1677783600:R>.

cursive delta
#

but they ddidnt wipe I still have all bps

minor temple
#

@drowsy maple 76561199122187341 @drowsy copper has a to come discord from yourself

drowsy maple
#

Gimme like 5 mins

#

I'm making toast

coarse lichen
glad gulch
#

I need help, i cannot connect to the vanilla eu main server, it was working like 10 mins and after when i try to connect it says disconnected. Other servers works perfectly.

shrewd dock
#

done the files and all working now thank you admin

frozen void
#

I need Help

calm estuary
#

/ticket

marble mantleBOT
#

Hey, @calm estuary

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ocean thistle
frozen void
#

Hello i just purchased today March 3, 2023 a 1 month vip on the wrong server us there a way to change it?
i purchased Sea Main accidentaly it was meant to be Sea Long is there a way to change it?

near halo
#

@balmy cypress any chance i can talk to you in dms for a minute or two i need to ask and tell you something ill make it really short

ocean thistle
#

Try to reconnect

balmy cypress
frigid salmon
#

Yo what’s happening with 2x vannila bps

fickle ravine
#

how to i claim my free rewards after connecting my steam account?

misty anchor
#

cheater on SEA LONG

marble mantleBOT
#

Hey, @misty anchor

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

coarse lichen
fickle ravine
#

is it global chat or console

coarse lichen
#

global chat works.

fickle ravine
#

ok sounds good, bc nothing happened when i did /auth

coarse lichen
#

That’s just to confirm it’s their, then do /kit steam.

fickle ravine
#

and it doesnt matter what server, just any rustoria server

coarse lichen
#

If you do /kit in game it also shows you all the kits, for example if you linked your Discord you can do /kit discord.

ionic saffron
#

are you able to whitelist an account to play with exitlag to reduce ping? ping is 220 without and 120 with exitlag.

elder pasture
#

Is automation not working properly?

#

im on US 2x

keen forge
#

i got unbanned 10 mins ago

heady wadi
#

@keen forge just wait it out or u put a ticket in

keen forge
#

and im still getting kicked even tho my 10m ban expired ages ago