support

[lament brook]

@summer hawk anything i can help you with?

[summer hawk]

ple se join im drunk i can't type rn

[lament brook]

reporting someone or are you banned?

[summer hawk]

banned

[lament brook]

!appeal

[marble mantle]

Hey, @summer hawk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[summer hawk]

no tickewts''

[noble terrace]

The only way to appeal a ban or mute is by doing so via the website above^

[verbal grotto]

Yo when will I know when my ban is lifted ?

[lament brook]

whats the ban for?

[verbal grotto]

I got second hand banned for cycling

[lament brook]

wdym second hand?

[verbal grotto]

I was afk when they cycled told them not too

[patent bramble]

Hey, i got i resterted my game and when i joined back, it says that im banned. rustoria 3x US

[lament brook]

if its your first time i belive itss 7 days from the ban

[verbal grotto]

Damn

[lament brook]

whats the banning message?

[lament brook]

!appeal

[marble mantle]

Hey, @patent bramble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[patent bramble]

even tho i just restarted my game lol. i play on nvidia geforce now if that changes anything

[lament brook]

!steamid

[marble mantle]

Hey, @patent bramble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[haughty turtle]

!appeal

[marble mantle]

Hey, @haughty turtle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[haughty turtle]

i tried appealing on 1 acc but it said i wasnt banned? i tried on my old accs and it also said i wasnt banned but when i try joining rustoria it says im eac banned

[lament brook]

thats not us

[haughty turtle]

who should i appeal to?

[lament brook]

https://www.easy.ac/en-us/support/game/contact/appeal/

[haughty turtle]

thank you

[patent bramble]

!steamid

[marble mantle]

Hey, @patent bramble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cobalt vessel]

!appeal

[marble mantle]

Hey, @cobalt vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sage peak]

how much do UA pay you guys? Genuine question

[hoary lance]

facts

[sage peak]

I fail to understand how we can submit countless tickets, countless clips OBVIOUSLY showing they cheat/toggle and not a single fucking thing happens. Theyre here abusing a fucking bug now that admins are aware of but nothing is done to stop them lmfao. This is a SUPER embarrassing look.

[subtle cape]

Is this on rustoria and have you made a ticket via /ticket?

[sage peak]

Asdipi Ive made 200 tickets

[subtle cape]

The amount of tickets doesnt matter. Has any of your tickets been replied to?

[unkempt imp]

hey ive got a cheater on this svr i was playing last night and he and his buddy still arent banned, the ticket system is glitched, could i get someone to dm me on disc and ill show this video proof of the mf aimbotting the hell outta me

[drowsy maple]

/ticket in game

[marble mantle]

Hey, @unkempt imp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unkempt imp]

i know dude i was doing /ticket add and its not submitting

like its glitched in game, can i just get one of yall in dms rq so i can tell you who he is and show u the proof rq?

[lament brook]

@unkempt imp file a ticket on our website if ingame is not working

[unkempt imp]

ok ty

[lament brook]

!REPORT

[marble mantle]

Hey, @tawny kraken

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lament brook]

please dont call out cheaters in here

[unkempt imp]

bruh the website ticket system isnt even fucking working either, its been submitting for 5 mins now

[lament brook]

appears to work just fine

[unkempt imp]

bruh can i just dm an admin or sum cause this ticket system being wack af today, might just be for me but still

[raven mist]

We got your ticket tho

its just empty

"s"

[unkempt imp]

that was a test ticket to see if it would work, when i was trying to submit the full length one it wouldnt,

this is after doing /ticket add with like a paragraph of text

and on the website now it says im submitting too many too fast

ive only tried submitting twice in game and once on website

[lament brook]

@tepid ether please read our rules and dont repeat words like that

[verbal oracle]

Can someone help me, I was banned and im trying to figure out why

[lament brook]

whats the banning message?

[verbal oracle]

Playing with a hacker, I do not know who in the group was hacking, thats mainly the part im looking for

[unkempt imp]

yo shors can i get some help with this or na?

cause like idk what to do, the ticket system hates me today

[lament brook]

ask everyone in the group to screen share and whoever has the banned hacking message is the cheater

[lament brook]

wait a bit and then retry

[unkempt imp]

ight

[verbal oracle]

I don't have any way to contact anyone in the group, I grouped with the 3 neighbors around my base that ive never played with before

[lament brook]

we dont disclose that info then sadly

[verbal oracle]

Is there anything I can do to be unbanned?

[lament brook]

!appeal

[marble mantle]

Hey, @verbal oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[verbal oracle]

Thank you

[unkempt imp]

k the ingame ticket finally worked, if any admin wants to see the video dm me on disc

[verbal oracle]

it says im not banned according to that website, but I just tried to log in again and it says im banned

[lament brook]

wait a couple minutes and then try again

[verbal oracle]

Ok, thank you

[verbal oracle]

I still haven't been able to get it to work, keeps saying I'm not banned

[brisk prism]

exuse me

[verbal oracle]

its giving me this error: ERROR ID: BEAE08C6-4C7D-47D2-BA2D-A13324D5D4E2

[chrome gulch]

is there any way to hide farming stats on rustoria leaderboards

[toxic shard]

appeal a mute

[verbal oracle]

thank you

that finally worked, thank you

[amber dawn]

?

[near halo]

can any admins help me im still banned even though my ban should be over, I got banned for a week and whenever I try to join now it just disconnects me with the reason
it doesnt tell me how long either, 76561198984127133 is my ID

whenever I go to appeal on rustoria it says im not even banned

[west osprey]

It seems your ban is going to end in 10 hours

[near halo]

oh alright thanks

[west osprey]

No worries!

[lyric dust]

How do I check my ban appeal ticket

I didnt get a dm on discord but the ticket was closed

[chrome gulch]

@west osprey is there a way to hide farm stats on leaderboards or remove myself from leaderboards

literally just got raided because they saw my stats

[lyric dust]

lmfao

[verbal grotto]

Lmaoo 💀

[lyric dust]

@west osprey i made a ticket to get unbanned for ban evading from a 600 day old game ban and I didnt get to see what they said in my ticket and it got closed but when i try to make a new one it says Im not banned? Does that mean im unbanned

[gusty wraith]

RNG on top

[glacial nexus]

hello

@toxic shard

[orchid anchor]

!appeal @mellow crow

[marble mantle]

Hey, @mellow crow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rich sundial]

Help me understand how a cheater that just got kickbanned from your servers is back on with the same name cheating. Admin please write to me.

[cedar plaza]

WTF?

[thin plover]

!appeal

[marble mantle]

Hey, @cedar plaza

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[cedar plaza]

I don't care about ban, I just want to know why.

We are playing 6 people and the player limit on the server is 6 people.

[mellow crow]

I got banned for the same thing

[cedar plaza]

They're just being silly. Allied teams are not banned, but we are banned even though we are 6 people.

[winged cape]

HOTCH

[cedar plaza]

<@&274971100184576010> Hello?

[winged cape]

k

[cedar plaza]

Yes?

[winged cape]

i got banned too

[woven frigate]

hellcat was banned for hacking ?

[winged cape]

Actually

[woven frigate]

cant belive that

[winged cape]

I’m squiggle btw

[cedar plaza]

Hellcat? He's not using cheats

[woven frigate]

im ragnar

[winged cape]

No hes not also im squiggle part of texas we were not teaming with anyone we were getting raided and got countered by 3 teams and another clan literally said they would team with tthe people raiding and they didnt get banned like wtf admins

[midnight flume]

!appeal

[marble mantle]

Hey, @winged cape

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[prime tree]

haaaaahahahahaha oooohohohohohoh ehehehe oohoo aha

[cedar plaza]

Because admins are stupid. They don't ban teams that are truly allied.

[prime tree]

@iron surge @slim swift HAAAAHAHAHAHAHA omg so fking funny man cya nerds / bozos next wipe for u

[cedar plaza]

Banned the Texas?

[prime tree]

popcorn af

[winged cape]

bro 1-3 buisness days thats the whole wipe like wtf

[winged cape]

@midnight flume sort your mods out your never on when someone is actaully hacking or ddosing but you are when someone is """""TEAMING"""""""" its like wtf

[midnight flume]

If you send me your SteamID I can have a look at your ban for you

[cedar plaza]

The HDA and PICO clans were an alliance. Why didn't you ban them? Are you banning us even though we're not allied? You are stupid.

[winged cape]

thank you samy 😄 its rover9871 and my name is .TxS squiggle

[midnight flume]

can you send me a SteamID64 please

https://steamid.io/lookup

[winged cape]

@midnight flume how do i find that again 😅

im not very interlligent

[tight turtle]

76561197960287930

[winged cape]

how do you do it can someone explain that website looks so dodgy

[midnight flume]

It's alright I found it. Looks like your ban was issued correctly. You will have to write an appeal if you want the ban to be reviewed. https://bans.rustoria.co/

[spare widget]

https://rustoria.co/getmyid

[tight turtle]

Even though we play 6 people on a 6 player server, I still don't understand why we got banned.

[iron surge]

admin chat

[winged cape]

samy, i get it was issued correctly otherwise i wouldnt be here i want to know why i was given it when i wasnt teaming and i can explain evreything and give a statement like i dont want to appeal because it take the whole wipe to see to it i want to speak to someoen in person ffs

[midnight flume]

There isn't much more I can do to help you from the chat here. Looks like your ban expires in 4 days on force wipe, so you will have to wait it out.

[iron surge]

no cant wait for that not right !

[winged cape]

i want to speak to your manager!!!!!!

[prime tree]

ur so mad man ofc they ban you for breaking clan limit when ur already 6 deep for the last 2 yrs

ohohohohohoh man i am rolling rn you guys got BANNED! unlucky

[glacial nexus]

my appeal isnt going through

[prime tree]

cya on tuesday ? maybe

[winged cape]

we were 3 deep at the time cus our teammate was being a douche samy i want to speak to someone in a vc RN

[prime tree]

come into chitchats i can help

[cedar plaza]

Even if you don't lift the ban. No need to play on such a ridiculous server anyway.

[prime tree]

@winged cape

[winged cape]

sÍ

[prime tree]

come to the vc

come into the voice chat for help

[winged cape]

@midnight flume i want to speak to someone please

[prime tree]

yeah i am here

[midnight flume]

If you don't need support please use #general

[tiny granite]

can a mod help report a blatant cheater

[winged cape]

@midnight flume SAMY CAN YOU READ WHAT IM SAYIGN CAN I TALK TO SOMEONE IN A VC JSUT FOR ME TO TRY AND UNDERSTAND SOMETHING

[midnight flume]

feel free to DM me

[tiny granite]

@midnight flume how do i create a ticket for cheater

[midnight flume]

!report

[marble mantle]

Hey, @tiny granite

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fossil python]

please check my ticket

[tight turtle]

I still don't understand our ban and I want it reviewed again

@midnight flume?

[tiny granite]

@midnight flume pls review ticket

[tight turtle]

@midnight flumeI'm still waiting for an answer on this issue

[thin plover]

please stop tagging him, if you make an appeal, he'll review it

[midnight flume]

I am currently still looking into this. I will let you know when I have an answer

[tiny granite]

my apologies

[tight turtle]

@midnight flumeok i am waiting for your news

[worthy arch]

!appeal

[marble mantle]

Hey, @worthy arch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[glacial nexus]

please look into my ticket

[worthy arch]

Can someone please check my appeal please

[glacial nexus]

my appeal i mean

[thin plover]

the banning admin will get to it, just be patient

[iron surge]

ok

[distant oxide]

Are there anny admins on?

all of uss got killed by hacker on the same time

[west osprey]

!ticket

[marble mantle]

Hey, @distant oxide

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tight turtle]

I'm still waiting for your reply@midnight flume

[midnight flume]

I'm not sure what more you want from me, if you've filled out an appeal you just have to wait for a response

[glacial nexus]

where do i get my response

[midnight flume]

if you've linked your discord you'll get a response here, otherwise you can sign into the website

[lyric dust]

i made a ticket to get unbanned for ban evading from a 600 day old game ban and I didnt get to see what they said in my ticket and it got closed but when i try to make a new one it says Im not banned? Does that mean im unbanned

[tight turtle]

Sorry I was too hasty.@midnight flume

[mental tulip]

Hey guys it seems I may have donated to the wrong server. I bought a pvp+kit for the no bps USA server when it was meant to be on the USA 5x, is there any way to transfer the subscription to the proper server?

[thin plover]

we have two 5x server us

the trio and US no bps

if you donated for the wrong one, try #payment-support

[edgy locust]

I linked my acc on the site but its saying I need to verify on here, But I dont see a verification thing in here?

[mental tulip]

Sorry, to clarify It was purchased for the trio 5x when it was meant for the US no BP 5x. I dont know if im going about this wrong but it doesnt allow me to submit a payment support ticket it just sends me to the discord.

[thin plover]

yeah the ticket is made through discord

[left smelt]

hello how do i make a ticket

[shell pawn]

!ticket

[marble mantle]

Hey, @shell pawn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[left smelt]

!appeal

[marble mantle]

Hey, @left smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[left smelt]

wilder can you assist

we were banned for exceeding group limit but im not sure why, i'm assuming because we forgot to clean tc or remove a bag or something

pls

[orchid anchor]

Hey there! feel free to appeal using the following link

!appeal @plush ginkgo

[marble mantle]

Hey, @plush ginkgo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[left smelt]

Thanks, I just submitted one.

[orchid anchor]

alrighty then!

[left smelt]

ohhhhhhhhh i just realized what it was. i lost access to a door after leaving our clan and starting a new one (because i didn't have perms to invite my friend) and when i made a new clan, we had to manually enter codes for the door. after our new third entered the code we got auto-banned.

[spare widget]

Have to be careful with all that (beds, bags, bodies, cupboards, codelocks) - definitely can cause issues

[left smelt]

for sure :( will definitely next time

[normal otter]

Yo, Dylan. Its me. I am back after 4 years. You banned me for being an ass on discord. I said I wouldnt care or come back but I lied. Im here to apologize and ask about being unbanned. @quick escarp

[quick escarp]

considering that i havent worked for rustoria for 4 years, i'm gonna have to say you're mistaken

[normal otter]

thats awkward, i thought it was a dylan

[quick escarp]

xd

oh

it might be @raven bison

he's also dylan

[normal otter]

im going to log into server to see ban message again.

[iron surge]

https://tenor.com/view/patiently-waiting-irockfeardesigns-gif-20705277

[normal otter]

it was ryan. The director of rustoria

guys i fucked up

[spare widget]

https://tenor.com/view/dancing-coffin-coffin-dance-funeral-funny-farewell-gif-16737844

[signal raft]

I got banned on eu rustoria 10x for hacking but i never hacked and have no way to hack because i play on cloud gaming

[orchid anchor]

!appeal fastest way to get help with this is to fill in an appeal via the link underneath this message

[marble mantle]

Hey, @signal raft

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[signal raft]

Can i set to get messges only from this server and from others

[orchid anchor]

what do you mean?

[signal raft]

I dont want to get messeges from other people inother servers but i want to gt messeges from this one

[orchid anchor]

mute the other servers, except for this one.

sorry, i meant press right click on a server. Then go to privacy settings and there you can change it to not wanting DM's

[final skiff]

i made a ticket on Small can someone please check it out

[signal raft]

Ok

[orchid anchor]

When did u make this ticket?

[signal raft]

I will go appeal now

[orchid anchor]

Alright

[final skiff]

i just submitted another the last one was around 15 minutes ago

[orchid anchor]

tickets will be replied to within a few hours. Please be patient.

[signal raft]

I tried making an appeal bit it says i am not banned but when i log on to eu 10x i am kicked and it says kicked banned hacking

[orchid anchor]

Make a mute appeal and state clearly that it's a ban appeal.

[robust sable]

can i sell someone guest codes on the trio 5x server or is that teaming

i walled in a quarry

[orchid anchor]

Giving someone codes to your base counts as teaming yes.

[robust sable]

@orchid anchor well its not my base, its a walled in quarry

[orchid anchor]

You're auth on the TC, you made the code locks, and you placed the doors. So it's considered your ''base''. those buildings are yours.

[thorny mesa]

Guys on US Main are doing swastika fireworks and I'm not sure how to report it.

[glacial nexus]

can someone please respond to my appeal

[unborn crypt]

if i have a team member appealing for exceeding team limit do i need to also put a appeal in

[orchid anchor]

!ticket and make a printscreen of it. I'm not sure if it will be moderated on tho. I think so.

[marble mantle]

Hey, @thorny mesa

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[orchid anchor]

When did u appeal?

[glacial nexus]

at 9

[orchid anchor]

it takes 1-3 business days for a reply on the appeal. Weekends don't count unfortunately. Please be patient.

[orchid anchor]

Feel free to also appeal.

[glacial nexus]

thats insane can someone just look into it?

[orchid anchor]

Sorry we can't change anything about the waiting time.

[glacial nexus]

@orchid anchor

it gave me a 7 day ban but haven't gotten a response for the appeal?

[orchid anchor]

what do you mean with that?

[ancient dune]

7 day is the standard playing with hacker ban first offence.
Depending on the response of your appeal it may be reduced or remain

[orchid anchor]

The time it takes for an appeal to be answered is not affected by the duration of the ban

[glacial nexus]

i just want to be able to play the monday wipe at this point, we had no idea the guy was cheating

[orchid anchor]

I understand but there's still nothing we can do about the waiting time.

[near bear]

76561199032050765 vpn ban <@&274971100184576010>

[rugged mason]

can i ask an admins please 🙂

[orchid anchor]

Can u state your question? maybe i can help you.

[rugged mason]

sorry mb you cant bro

[raven bison]

Sup?

[raven coyote]

why r my msgs getting deleted

[runic marlin]

Because you were saying a racist word

You will have to appeal your mute at https://bans.rustoria.co/

[lament brook]

!report

[marble mantle]

Hey, @wary steeple

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tight turtle]

Are you here? @midnight flume

[midnight flume]

no

[gentle wadi]

can i make a ticket in the discord server

the ban appeal website isnt working for me

[runic marlin]

You can't I'm afraid. In what way is it not working for you?

[silent fractal]

is their a way to cancel subscriptions i bought it for 10x us not 3x

[hushed finch]

!cancel

[marble mantle]

Hey, @silent fractal

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[silent fractal]

thank you

[hushed finch]

Or if you are trying to transfer an unused subscription to a different server, #payment-support can help.

[woeful grotto]

I got banned on the 10x and it said to come here

[silent fractal]

well i was playing 10x a bit and got supporter and have switched to the 3x now but bought something on 10x yesterday not 3x

[woeful grotto]

I got banned on the 10x and it said to come here

<@&274971100184576010>

[runic marlin]

What was the name after your ban?

Example : Come to discord - Trashy

[gentle wadi]

it says, "YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN."

[woeful grotto]

mumu

[runic marlin]

Will leave him a message.

[woeful grotto]

bru ight

[silent fractal]

if i bought a subscription for the wrong server and only have 1 day down on it with 28 left can i get that transferred

[gentle wadi]

Can i just talk to someone on discord

[frigid lynx]

What’s up?

[runic marlin]

If the product hasn't been used (you haven't connected to the server) there is a possibility for it to be transferred. Please open a ticket in #payment-support and our payment support team will help you there.

[silent fractal]

nvm i had played it for a day or 2 because i had mistakenly bought it

[gentle wadi]

can i make a ticket here the site wont let me

[runic marlin]

I'm afraid a transfer is no longer possible then 😦

[runic marlin]

What does it say/what's not working?

[woeful grotto]

I demand to know what im banned for

[ocean thistle]

What does it say when you try to connect to the server?

[woeful grotto]

banned - come to discord - mumu

[runic marlin]

Mumu is a fellow admin and would like to have a chat with you, please wait for him to contact you

[woeful grotto]

ight

[fickle dew]

need help cheater on US Small

[thorny dune]

Please submit a /ticket in-game or use our ticket website here https://rustoria.co/tickets/, thank you.

[fickle dew]

I did just now thanks

a lot of other players are also saying he's cheating

there should be several reports on him now

[blissful herald]

There are indeed, but just for future, please do not call out cheaters in game OR on discord ❤️

[fickle dew]

ah i see thanks i thought just not in game was fine

[blissful herald]

they watch everything everywhere, same as we 😄

[fickle dew]

good to know

[stone plover]

I can't log on to the server writes to me: Disconnected: EAC: Authentication timed out (1/2) what to do?

[blissful herald]

can try to Verify Rust files, if that doesn't work, can delete EAC folder in your rust files and then when you log in again, it should download it again

[elfin flume]

I got banned for hacking but im not? Where do I post for this?

[mossy tundra]

Hey! I was banned for using VPN half-year ago, I didn't know I could be white-listed to avoid such problems. Can anyone unban me? 76561198216287987

[stone plover]

everything seems fine, I just rebooted the pc

[ocean thistle]

!appeal provide your story here

[marble mantle]

Hey, @elfin flume

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ocean thistle]

We allow vpns on this server, so whitelists are not necessary

[lusty spoke]

Good afternoon. Banned today on the Rustoria hardcore server due to hacking, which is not such

[ocean thistle]

!appeal feel free to appeal and provide your side of the story

[marble mantle]

Hey, @lusty spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mossy tundra]

I see but I'm still banned, what should I do?

[hushed finch]

!steamid

[marble mantle]

Hey, @mossy tundra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mossy tundra]

76561198216287987

[hushed finch]

!appeal

[marble mantle]

Hey, @mossy tundra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mossy tundra]

I did appeal before that was denied, didn't know vpn was allowed that why I said nothing about vpn in my appeal

[hushed finch]

Sorry, if your appeal has been denied, that decision is final. It doesn’t look like your ban has anything to do with a VPN unfortunately.

[mossy tundra]

No one ever explained me my ban reason but I didn't hack or chat in wrong way and still can't play.. nonsense. And my ban is already half-year long

[warm forge]

@hushed finch are you able to look at my ban appeal it has been 3 days now

[coarse lichen]

Just curious on an update on my Staff Application if anyone could let me know. Thank you.

[ocean thistle]

You will receive a DM whether you are either accepted or rejected

[coarse lichen]

Do you know how long the process usually takes?

[ocean thistle]

It really a case by case basis. I can't speak for others, but I believe mine took about a week

I hope this helps!

[coarse lichen]

That’s great, thank you.

[winged cape]

@ocean thistle

[runic marlin]

1-2 weeks usually 😄

[ocean thistle]

Hello!

[winged cape]

i was banned yesterady for breaking clan limit with another team when i was being raided and another team countered us

[ocean thistle]

Have you appealed your ban?

[winged cape]

i wanted to ask a few questions about it

@runic marlin
can you help me since you are an admin

<@&274971100184576010> i need to talk to someone

[fierce mulch]

if you want to be unbanned you need to appeal anyway

[lyric lily]

i need to talk to an admin and i cant do it through rustoria.co

[ocean thistle]

Not an admin, but I can help. Why can't you do it through the website?

[lyric lily]

Well basically I got false banned for cheating a while back and didn't care to appeal so I wrote something stupid in the appeal and I lent the account to a friend and when he tried playing on the server he got banned. I don't really care myself getting unbanned but my friend plays a lot on rustoria so I wanna give a try explaining the whole situation from beginning to end. But I cant appeal on the banned account.

[ocean thistle]

I'm guessing you can't appeal on the banned account because it was denied and the decision is final? I don't think you or your friend can do anything about that decision.

[stiff widget]

!steamid

[marble mantle]

Hey, @lyric lily

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

@ancient dune

[lyric lily]

76561199184493305

[stiff widget]

Yeah unfortunately this ban will have to remain sorry about that

[lyric lily]

Could you explain why in dms perhaps?

Becuase I was not cheating and I have proof to support my claim

[lyric lily]

I can prove my innocence all I need is someone willing to help me.

[bleak pewter]

What are the rules regarding 2 previous gamebans?

[runic marlin]

Heyo, it depends whether you want to play vanilla or modded. I recommend you have a look here: https://rustoria.co/rules

Let me know if you have any further questions

[bleak pewter]

I’ve got one from over 365 days ago and my most recent one just hit 180. Would that be good enough to play vanilla? @runic marlin

[runic marlin]

Could you go ahead and DM me ALL your steam profiles and I'll have a look in a bit, please and thank you 🙂

[lyric lily]

Since "Prodigy" here is being a little bit uncooperative could you please assist me?

[runic marlin]

If prodigy said your ban will remain then that's the case 😛

[lyric lily]

I understand if my ban was for something else than cheating but I need to be able to clear my name on this one when I've done nothing wrong. Or at least an explanation regarding why I cant re appeal.

[west osprey]

I am now the third admin to look into your ban. You are banned for hacking which is a permanent ban. Consider this appealing three more times. As for your friend, unfortunately that has nothing to do with us. This is one reason you should never share accounts.

[lyric lily]

Thanks for the explanation, however I never "hacked" what happened is I stream sniped a twitch streamer by the name "Posty" which I have clips of on the same day as the ban happened. It was my first time playing on the server and I did not leave the server until I got banned. So unless I magically started using cheats after the clips I have of my perspective playing on the server. I don't see how I was hacking. I don't think you would go this far but there must be some logs of this.

[bleak pewter]

appeal on website @lyric lily friend got banned for "Hacking" when he logged off, appealed and they just unbanned him. Sorta strange

[raven mist]

Could be because of a vpn

[bleak pewter]

Yeah I have noticed some servers like Toria ban for "Hacking" even if its for another lesser reason

[raven mist]

Uhm no, we only ban for hacking if you are cheating

[lyric lily]

And I don't see how making one mistake and stream sniping someone can be worse than cheating in rust. So if my permaban is because of the "streamsnipe" then I accept the ban.

[bleak pewter]

Well that's obviously not the case. Considering he got unbanned the next day.

[raven mist]

Thats most likely due to a vpn or linked to something very very old

You can be banned for any reason using a vpn

[bleak pewter]

Okay so then you can get banned for "Hacking" for other reasons than cheating right?

[runic marlin]

You were banned for hacking, we don't ban people for hacking because of any other reason than hacking.

[raven mist]

If its due to a vpn , yes

But can be any reason

[runic marlin]

No, we don't go out of our way banning people for hacking like that. The VPN can cause you to get the ban hacking but it's not always cause they were actaully cheating, hence the unban a day after.

Hacking bans are permanent 😛

[lyric lily]

Well if you're so sure of this why cant you take the time and check the clips I have from both perspectives taken from the same day as the ban. Am I really being that unreasonable here asking to at least show the clips?

[bleak pewter]

Oh so you can get the "Hacking" ban but you (the admins) can tell the difference between those 2 bans @runic marlin

[runic marlin]

Exactly 🙂

[bleak pewter]

👍

I dmd you all the stuff you needed by the way @runic marlin No rush tho

[runic marlin]

Thank you, currently doing something else but I'll have a look in around 10 min or so

[bleak pewter]

Sounds good

[lyric lily]

Am I being unreasonable here?

I can send the clips in this channel if that would make it more likely for someone to watch them and realize that I couldn't possible be hacking.

[lyric lily]

?

[runic marlin]

Your ban will remain @lyric lily

[near plank]

<@&274971100184576010> can anyone look at my ban appeal pls

[stiff widget]

You'd need to wait for the banning admin to respond to your appeal :)\

[near plank]

Can I send him like $5 to look rn I want play toria 😂

[stiff widget]

Unfortunately not haha

[near plank]

☹️🥲

[near plank]

Does it take long for the person to review

[stiff widget]

1-3 business days 🙂

[near plank]

Can I pay u $5 to look at it ?

[runic marlin]

Please just be patient, we don't take money for services like that.

[near plank]

Ok 😕

[near halo]

i have been banned for ban evasion, but i don't know exactly why?

[fierce mulch]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[glad nimbus]

3x no bps crashed

[coarse lichen]

Yep

[near halo]

If i am banned for evading, do my teammates get banned as well or?

[ocean thistle]

EU or NA? And how long ago since it crashed

[glad nimbus]

EU 3-5 min

[ocean thistle]

Lets see if it comes up in the next 5-10 minutes. If not I will report. Thank you for letting us know!

[glad nimbus]

server is on im still in but i cant to anything

[glad nimbus]

i dont think it comes up alone

[slow fulcrum]

PATIENCE

[near halo]

If i am banned for evading, do my teammates get banned as well or?

[ocean thistle]

It's fine for me

[glad nimbus]

the server is still down

[stiff widget]

Are you still having issues connecting server is up

[glad nimbus]

so im still in game but the game is just frozzed and we cant to something

[stiff widget]

3x no bps?

[wispy loom]

Looks like it's 'up' but it froze

[glad nimbus]

yes

[vital vapor]

yes

[wispy loom]

We're looking into it

[stiff widget]

ty vader

[glad nimbus]

alr

[runic marlin]

mane

[wispy loom]

3x EU is being restarted, should be back up shortly after loading everything
connect 3x.rustoria.uk:28010

[glad nimbus]

ty

Server is on again Ty Admins and mods

[naive elk]

Guys pls solve my Unlink request ;/ The name of such a discord name does not even exist, which is displayed on your page. Steam ID 76561199058868374 It says FOS7-#3643 But its not my dc ;/// Request is CREATED 6 DAYS AGO

[worldly bane]

when will i be notified whether my staff application will be accepted or not?

[ocean thistle]

You're verified so you'll get a DM about the application result

[worldly bane]

alright

[ocean thistle]

Sorry it's taken so long, but only a select admins are able to process your unlink request! Please continue to be patient

[high torrent]

#wipe-feed message its not up

[devout urchin]

/appeal

[marble mantle]

Hey, @devout urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[worldly bane]

how long does it take for my staff application to be replied to?

[solar drum]

so am i permanently banned from the 5x?

[runic marlin]

Expires at <t:1677441600:t>

[solar drum]

why so late after the wipe

[runic marlin]

Usually 1-2 weeks.

[runic marlin]

Having a look

[solar drum]

it was slush that broke the rules and im punished for his actions 🤣

[hollow kelp]

hello

help me plz

me kill chets, for you server Rustoria hardcore

[honest veldt]

Hello can someone come in the support pls :)))

[desert scaffold]

what is team ui in server info?

[ocean thistle]

It's how many people you can have on your team/ see on the map

[desert scaffold]

does it mean, that if there are more than 12 people in a team on long server we will be banned?

[toxic shard]

team is not limited, only the green dot are

you can be as much as you wish in a group/team but the "team ui" (green dots) is limited to 12

[desert scaffold]

oh, thx)

[white kettle]

SEA Long Server crashed?

[lilac nova]

Hi could you please join #368790610783764480

[woeful grotto]

ok

[narrow monolith]

curious before i buy vip if im allowed to play on the server

i have a gameban on dayz from a year ago, not sure about the rules around that.

[ocean thistle]

I believe as long as the game ban is not Rust then you should be cleared to play on the server. If the game ban was from Rust please refer to the rules https://rustoria.co/rules

[woeful grotto]

mumu?

[ocean thistle]

You should tag/ping them and let them know you're waiting

[summer night]

Hello, why cant i cancel my subscription to VIP pack on US MEDIUM RUSTORIA VANNILA?

[ocean thistle]

!cancel

[marble mantle]

Hey, @summer night

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[woeful grotto]

@lilac nova im in waitng for support

[summer night]

Thanks

[woeful grotto]

lmk when hes back on

cause im tryna know what im banned for

[gentle wadi]

Can I talk to a admin for my ban appeal. My appeal ticket on the website doesn't go through and says, "YOU DONT SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN." I was banned yesterday. Thanks.

[lament brook]

appeal it as a mute and explain its for a ban

[gentle wadi]

Worked, thanks.

[wise perch]

My vac ban is 837 old
why i'm not able to join the server ?

[toxic shard]

!appeal

[marble mantle]

Hey, @wise perch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wise perch]

Doesn't let me to send a appeal
I'm not ban it just don't let me come in the server because of van ban

[ocean thistle]

Select the 2nd option "server mute" and explain your situation with vac ban and being unable to join the server

[toxic shard]

I'm pretty sure you did appeal already no ?

[wise perch]

It just got fixed randomly
and no i didn't appeal

[toxic shard]

hum, strange

[lyric dust]

i made a ticket to get unbanned for ban evading from a 600 day old game ban and I didnt get to see what they said in my ticket and it got closed but when i try to make a new one it says Im not banned? Does that mean im unbanned

@toxic shard It says the same thing to me does that mean im not bannned?

[toxic shard]

You got for trying to cheat on rustoria, the 180 days rule for gamebans does not cover your case

You can't join rustoria in any way/account, this ban is permanent

[lyric dust]

wtf

[toxic shard]

if we have enougth data to deduct you cheated on rustoria = perm, if you only have a gameban = 180 days

you enter the first category

[lyric dust]

I have a 1 game ban that is 600+ days old and I havent ever cheated on rustoria

[toxic shard]

already told you that you are part of the first category

[lyric dust]

What do you mean?

[toxic shard]

" we have enougth data to deduct you cheated on rustoria = perm"

you are permanently banned on rustoria

(also not gonna debate it, just giving you the info)

[zenith bough]

this is my first time on pc rust and i tried to join rustoria 3x and apparently it says im banned for hacking i tried to appeal on the page but it says error im not banned?

i just got a brand new pc this morning and to my knowledge no ones used it before me

[noble terrace]

try to appeal as a mute but put in the description that you're appealing a ban

[zenith bough]

okay i did thank you

[toxic shard]

it's not your first time on PC ...

[zenith bough]

wdym?

on pc rust yes it is?

[toxic shard]

I see that you have a gameban, if it's only that as it's 365d you should be good (after a first gameban you are blocked for 180 days only)

funny your ban was 1 year ago almost day for day

[zenith bough]

oh yea i got banned on my brothers pc

[toxic shard]

see it's not your first time on PC 🙂

[zenith bough]

so wait why can i play the server?

[toxic shard]

the question now is how many other bans do you have ?

(I might have the response too)

[zenith bough]

shit no clue ngl

ive tried to play rust a couple of times

[toxic shard]

if you have 1 gameban you need to wait 180 days
if you have 2 gamebans you need to wait 365 days since the last one
if you have more thna 2 it's over

[zenith bough]

is it more then two i thought it was one on ItsNotTrips 348 days ago

[toxic shard]

Shouldn't you know ?

[zenith bough]

i dont mind telling me?

[cobalt vessel]

!appeal

[marble mantle]

Hey, @cobalt vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[zenith bough]

rustoria got good anti cheat or sum shit how tf yall know i was banned

only way i thought yall could trace my shit is ipv4 or standard ip but different pc's have a different connect

[toxic shard]

you speaking about which one ? 66 days ago ? 77 days ago ? 348 days ago ? 53 days ago ? or the others ?

I actually don't know how much you have, but I would bet quite some

[zenith bough]

dam thats all me?

[toxic shard]

yeah ... pretty sure that's only the top of the iceberg, am I wrong ?

[zenith bough]

i got some more i think

[noble terrace]

💀

[zenith bough]

if i REALLY wanted to i could be on rustoria

[toxic shard]

Of course, but that's taking a risk

[zenith bough]

last cheat would bypass ez but i dont cheat ima new man🙏

[toxic shard]

better fly under the radar I guess, found a place nobody knows your past

[zenith bough]

nah everyone knows my past i just dm there head admins or the actually owner n they mostly say its fine just under heavy supervision

[toxic shard]

won't happend here, we can't afford such dedication on a player

[zenith bough]

upsurge did it for me and other servers like mpi or less known server

[toxic shard]

mpi ? wasn't their last wipe befroe the summer last year ?

[zenith bough]

idk i havent play mpi in awhile i played it for one day n never played it again

like october of last year i think

so wait how do yall trace bans back to people?

ima move houses buy a new pc buy a new account and make a new discord n play on rustoria again

[thin plover]

that they won't tell you, can't tell the industry secret

[zenith bough]

a magician never shares his sercret

whoa

[toxic shard]

That smell the free gameban as a free option

[zenith bough]

marc 1v1 me if i win u lemme play rustoria

[toxic shard]

ok, 1v1 survey charge and I keep the god mode

[zenith bough]

i havent played rust in wtv my most recent game ban was n ontop of that i was cheating so ive got no recoil controll

[zenith bough]

fs fair fight honestly

[gentle wadi]

do I get my reply on discord or the website

[toxic shard]

for ?

[thin plover]

since you are verified you'll get an answer in discord

by a bot

[lucid lynx]

We got bnanned for excciding a group of 3 when this lil kid just guessed our code rustoria 5x no bp solo/duo/trio im waiting for my unban
steam - Watermelon man

[ocean thistle]

!appeal

[marble mantle]

Hey, @lucid lynx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[coarse lichen]

Anyone know why the YouTube Link your account is not working? I've subscribed.

[toxic shard]

Yeah they changed the API and we are not able to have it anymore

[coarse lichen]

No problem

[fallow reef]

my sound isn’t surrounding anymore, so I can’t hear where shots are coming from. Someone knows how to fix it?

[toxic shard]

usualy restarting the game works

[fallow reef]

already tried that, also restarted my pc

[vapid crag]

!appeal

[marble mantle]

Hey, @vapid crag

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lone hinge]

!appeal 432776317117792257

[marble mantle]

Hey, @left kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[royal thicket]

!steamid

[marble mantle]

Hey, @royal thicket

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[royal thicket]

Waited my 7 day ban out, watched the counter go to zero, and tried to connect, and says i must appeal now. (banned for playing with a hacker)
76561198851479313

[next junco]

can i get in a call with an admin or something cuz it will be a lot easier to explain please

[lone hinge]

What do you need?

[next junco]

talk about my ban because someone else hacked my steam but I managed to change password and everything. whoever it was was playing with a cheater

[lone hinge]

You can try appealing it

[lone hinge]

!appeal

[marble mantle]

Hey, @next junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[next junco]

they actually hacked my valorant acc too rip.

[thin plover]

It takes 5-10 minutes for the server to register the unban

[royal thicket]

ty dad

[thin plover]

But it should be done now

[torn token]

hey i got muted for saying "any poop famers got any scrap?"

[thin plover]

Technically

[thin plover]

!steamid

[marble mantle]

Hey, @torn token

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn token]

76561199023264156

[thin plover]

you are muted right now?

[torn token]

yes! on rustoria 2x

[thin plover]

just a minute

[torn token]

No problem! Its no biggie just wondering if it was a mistake

[thin plover]

yeah it was a mistake, should not have been muted by the chat filter 🙂

[thin plover]

you are unmuted now

[torn token]

thanks alot!

[tawdry marlin]

How can I stop charging me for vip

[thin plover]

!cancel

[marble mantle]

Hey, @tawdry marlin

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[tawdry marlin]

Thx guys

[thin plover]

np

[tawdry marlin]

Can I get back the last 9$?

[thin plover]

#payment-support

[high torrent]

@west mica blatant cheater r17 i have clips he tripples me then 3 other team mates in less than 2 secconds

[marble mantle]

Hey, @high torrent

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[high torrent]

@west mica I did it

[late violet]

@west osprey can u actually help me with something real quick

[next junco]

bro i just want to be unbannedddddddd. its not my faultttt i got hacked

[lone hinge]

How can I help you?

[late violet]

i sent a un-link request on the rustoria website so i can re-link my account

[next junco]

this hacker was playing on a repulion server too and was loaded lmao. i loaded in and had all doors and killed his teamate and changed codes. funny af

[lone hinge]

Please go to #general if you don't need support

[silent fractal]

10x down?

[light lake]

bruh i got banned like ea year ago for the same thing and ive been banned ever since

[noble terrace]

Did you appeal?

[whole pasture]

Where do I appeal for ban

[spare widget]

http://bans.rustoria.co

[light lake]

i did and got unbanned yesterday

[wind trout]

hello rustoria, I got another question. Im wondering, if a friends account is hacked and they get a game ban on a game thats not rust, can they play on rustoria

I didnt see it in the rules, but I know that certain servers wont let you play if you've been banned anywhere in the last certain ammount of days

[timber bridge]

We only count rust bans as far as bans on games go.

[wind trout]

Thanks a bunch splooty I feel bad for my friend I just shared the announcement from rust about discord scams that day too

[modern turret]

!ticket add

[marble mantle]

Hey, @modern turret

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[modern turret]

how do i add a screnshot ?

[lament brook]

USE OUR WEBSITE

sorry caps

[modern turret]

can i send it to you

[lament brook]

no

[modern turret]

important

[lament brook]

again create a ticket

[modern turret]

did

[lament brook]

cool then please be patient

[modern turret]

word

[vapid zephyr]

what do you need to be dedicated player

[near halo]

2.5k hours on any rustoria server

[vapid zephyr]

honestly i bet im close

is there any way too check?

[lament brook]

2k on one server

[minor temple]

What's your steam ID?

[vapid zephyr]

76561199129885056 def wont have it rn but i bet im not too far off on the 10x us

cant remember specifically how many hours i have played on this vs on paranoid or vanilla

[near halo]

bet u have 1k

[minor temple]

So you can use /playtime in game on modded servers but yeah your not quite half way yet

[vapid zephyr]

yeah i figured thanks for help!

ill def get it soon, broken leg = more time to play rust :P

the playtime top is only people currently online?

ALSO (sorry for spam :O ) was looking to get my donator role updated if possible :D

[lone hinge]

!auth

[marble mantle]

Hey, @vapid zephyr

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[upper escarp]

!link

[marble mantle]

Hey, @upper escarp

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[upper escarp]

@lone hinge bad service

[vapid zephyr]

LOL instantly did it

weird that my discord got randomly unlinked

[sullen stratus]

Zeus 5x eu is bug all players cant join
Steam Auth timed out

[sullen stratus]

fixed

[thick venture]

Do i need queue skip for 2x Vanilla EU

[lone hinge]

Currently? No. At wipe? Possibly

[gentle oar]

Is there an <@&274971100184576010> here? I was wrongly banned. I was banned by eac three days ago, and now I have lifted the ban, but I still can't enter rustoria.

[ocean thistle]

#general message

You need to appeal (if you haven't) and wait for a response

[gentle oar]

I have submitted my ticket. Can I lift the ban in theory in this situation?

@ocean thistle

[ocean thistle]

An admin will look into it and you will get a response if your appeal would be accepted or denied

This process may take 1-3 business days. Please be patient until then

[gentle oar]

okay

[ocean thistle]

!appeal here you go!

[marble mantle]

Hey, @gentle oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gentle oar]

thank you man

[mild quartz]

It says that there was an issue with admins processing my ticket ign

[gentle oar]

[ocean thistle]

To report someone or to appeal a ban?

[mild quartz]

Reporting a cheater

[ocean thistle]

Are you trying through the website or in game chat?

[mild quartz]

The ingame chat

[ocean thistle]

Can you try through the website? https://rustoria.co/tickets/report

[mild quartz]

Yes I will do that now

[next junco]

How do I check if I’m still banned on the server if I’m not home

[fierce mulch]

you cant i think

[next junco]

Damn

[south acorn]

Could someone help me with my ticket please?

[verbal lantern]

can someone help me with something?

[ocean thistle]

I can try my best, what's up with it?

[ocean thistle]

How can I help??

[verbal lantern]

i am trying to use a few command in game in 3x eu no bps server

but i can not see them in chat like set tp location or trade

[runic marlin]

@verbal lantern Open up console by pressing F1, type in mutelist and check if Rustoria is muted 🙂

[south acorn]

@ocean thistle Can you check my ticket Ticket #26926f

[ocean thistle]

I don't have access to the ticket system, but I can assure you the admins will get to you as soon as they are available to. And you will receive a response 🙏 please be patient until then, thank you so much

[runic marlin]

I'll have a look now

[verbal lantern]

thanks that worked!i dont remember muting rustoria... 🙂

[south acorn]

Thanks 🙂

[runic marlin]

No worries at all 😄

[verbal lantern]

to whom i can report a bug ?

[junior wing]

You can report a bug either with a ticket or f7. Just do /ticket in game chat or go to our website.

[verbal lantern]

thanks a lot!

[timber echo]

I got a question for an admin if one of yall can message me

[lone hinge]

You can ask it here. I may be able to help you 🙂

[timid cipher]

how long does it take to respond to an appeal

[ocean thistle]

1-3 business days

[bleak dragon]

hey i need help linking my accounts for exrta points

[hexed nimbus]

!link

[marble mantle]

Hey, @bleak dragon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[bleak dragon]

i subed like 1hr ago

[ocean thistle]

YouTube sub?

[bleak dragon]

yeah and i still havnt received the youtube auth

[clever gale]

!youtubelink

[marble mantle]

Hey, @clever gale

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[bleak dragon]

oh okay

[timber echo]

@lone hinge How long are association bans?

[thin plover]

First time its 7d

[timber echo]

is there a way to check?

[balmy forum]

Hello, how long can I get a refund for the VIP?

[foggy badger]

You would want to take a look at #payment-support

[waxen drum]

what do i do if i stash something while being chased and then cant find it

can a admin help me find it

[ocean thistle]

I'm sorry, but admins do not interfere with game play. Good luck finding it though 🙏

[waxen drum]

ight

[abstract oxide]

you should try #looking-for-group

[light lake]

u lose it

where do i see wipe times for rustoria

[abstract oxide]

!wipe

[marble mantle]

Hey, @light lake

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[shrewd field]

Hello! How can I report a cheater? <@&393554009799000064>

[ocean thistle]

!ticket

[marble mantle]

Hey, @shrewd field

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

is that true? https://cdn.discordapp.com/attachments/865178632414167040/1079350778604556318/18-02-2023_041043.jpg

[near halo]

Like is that really that RM is on first place with 4k rockets?

[lyric wigeon]

WHY DOES MONDAY CONNECT COMMAND KEEP CHANING FUCK WTF

[ocean thistle]

connect mon.rustoria.us is this working for you?

[lyric wigeon]

No now im in the giga queue

[eternal portal]

!appeal

[marble mantle]

Hey, @eternal portal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[woeful sinew]

will i lose all my blueprints on force wipe? or do they carry over

[upper escarp]

depends on server, @bitter torrent doesnt wipe BPs but our other vanilla officals do

[woeful sinew]

so it depends on the server

was it always like that? i thought on force wipe every server is forced to do a hard reset, which means blueprint and map

[silent pagoda]

how do i equip rustoria ar ON RTG

[left smelt]

so i was temp banned for some dumb shit and my appeal was accepted but the ban time doesn’t change??? so what the fuck was the point of appealing?

[fair falcon]

i need help on us rustoria no bps 3x becuase i cand remove something a naked placed on my base

[idle tiger]

Hey guys

i bought vip for the wrong server, can u change it for me? I wanted for us mondays

i bought it for us main

[lyric basalt]

try to make ticket in #payment-support

[frozen hedge]

im in steam group and the /s in the EU Zeus 5x still wont work, tells me to join steam group. also not getting any points in /s for steam group either

[ionic haven]

i just bought vip and now i dont have it

[runic gulch]

wait 10 minutes then relog

should work then

if not please return here! 🙂

[ionic haven]

ok

[jaunty cedar]

could an admin drag me from the waiting for support channel i've been in it for like 15 minutes now

[hexed nimbus]

Maybe state what it’s about

[ionic haven]

didnt work

[hexed nimbus]

#payment-support make a ticket

[runic gulch]

got you, give me a second

[ionic haven]

already made a ticket

[hexed nimbus]

Only a few deal with them the will look at it asap and reply to that ticket

[runic gulch]

!vipissues

[marble mantle]

Hey, @ionic haven

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[runic gulch]

best I can give you for help atm @ionic haven

[ionic haven]

i already made a ticket

[runic gulch]

I apologize for the wait! Patience is key while there are only a select few are able to handle your donation issue. Staff will get to it when they can. Appreciate the patience!

[hushed finch]

Hello there, what server are you trying to connect to?

[ionic haven]

rusty mooose us mondays

[hexed nimbus]

Go fix that @hushed finch 😂

[ionic haven]

i bought vip and then i crashed when i was in game and now its not working?

[runic gulch]

Are you sure you bought it for rustymoose or Rustoria

Because you are on Rustoria discord atm lol

[hexed nimbus]

You do know you in a Rustoria discord right now asking for moose server support

[ionic haven]

oh shit my bad 🤣

[runic gulch]

LOL

[hexed nimbus]

https://tenor.com/view/sassy-gif-25178355

[median cape]

how do i get a hacker banned on a server?

[runic gulch]

!ticket

[marble mantle]

Hey, @median cape

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[worthy arch]

!appeal

[marble mantle]

Hey, @worthy arch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[carmine tulip]

CHEATER AT LAUNCH ON RUSTORIA US MONDAYS HELP PLEASE AT LAUNCH

[marble mantle]

Hey, @carmine tulip

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ocean thistle]

@tacit horizonThis is not the place, thank you.

[tacit horizon]

just helping everyone become a beamer not just 90% of people

[noble terrace]

by cheating? because you'll get banned

don't advertise that here again

[tacit horizon]

especially since rustoria dosent ban cheaters

[tacit horizon]

alr ill talk to people individually and help them get it ❤️

[jaunty cedar]

klaus 😭 😭

[shell quail]

lmao

[viral pond]

how do I fix world file mismatch

[noble terrace]

!mapfiles

[marble mantle]

Hey, @viral pond

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[soft latch]

Is this where i can report a player for cheating

[zealous kettle]

!report

[marble mantle]

Hey, @soft latch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

@soft latch Please do it IN-GAME or on our website

[soft latch]

This fool has already taken 5 guns from us and he is still terrorizing us could you possibly just spectate him for 5 minutes

[high siren]

can i get some help pls

it wont let me imput a ticket i cant find a server to select

[glacial dagger]

!ticket

[marble mantle]

Hey, @high siren

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[high siren]

when i go it i click submit a ticket and it says find your server but i can see any to select

[kindred plinth]

How long does it take to ban a blantant fly hacker that is flying up our walls, taking our stuff, taking our stuff through walls? I've lost six bolt rifles to this. Fuck this.

[shell pawn]

Have you reported them?

[kindred plinth]

he finally got banned two seconds after i posted this, but all the gear is toast

[high siren]

im trying to make a ticket to appeal for my ban just want to know the player i was playing with that was hacking

[kindred plinth]

EAC/VAC is trash

[zenith sand]

yes im on there team and my bolty is gone

[high siren]

please help me

[zenith sand]

with a scope if theres any way you can help me get it back that would be great!

[kindred plinth]

the first thing we do is report with both F7 and /ticket. ticket say in queue for over 20 minutes.

[shell pawn]

Unfortunately, we do not give any lost loot back.

[zealous kettle]

!appeal

[marble mantle]

Hey, @high siren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[kindred plinth]

@shell pawn i know you don't give loot back, which is why it's annoying AF when these hackers can fly around your server for over 20 minutes with tickets in

what fucking hacks are out there now that let you loot through walls? i can't keep up with it anymore.

https://steamcommunity.com/id/Keyzo_/

can we get this fucker game banned?

76561198038854066

[zealous kettle]

We don’t issue gamebans. You will need to submit an F7 directly to EAC

[raven bison]

You can F7 report him but we are not able to issue gamebans

[kindred plinth]

right my bad. i always F7. amazing he's played for 1200 hours and not steam banned yet.

[raven bison]

There are MANY reasons why that could happen

Just because he has 1200 hours, doesn't mean all 1200 hours were of him cheating

[kindred plinth]

right.. but by the same token.. 1200 hours he got away with it.

anyway.. i'm just bitching. lol. thanks for server banning him.

these accounts do go on a server blacklist right?

[raven bison]

They are banned on all of our servers

[kindred plinth]

Great thanks!

[echo thistle]

i joined rustoria for the first time and got banned for hacking? I didn't even load in yet, could it be my VPN?

[noble terrace]

Potentially. Please appeal if you haven’t done so already

[noble terrace]

!appeal

[marble mantle]

Hey, @echo thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[echo thistle]

i did but it said it will take 1-3 business days? I still haven't closed my rust would someone be able to just check my rust real quick and unban?

My friend's on and I wanted to play, I just left AndysolAM to get away from the cheaters and now I'm marked as one lol

[noble terrace]

Appeals do take a little bit of time but can be faster depending on the situation

You’re welcome to post your Steam 64 ID in here in case an admin happens to see and can take a look really quick. No promises though, so if you appealed that’s your best bet

[echo thistle]

76561199174423800

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[zinc hull]

when will i be unbanned

[thin plover]

did you make an appeal

[ancient viper]

!appeal

[marble mantle]

Hey, @ancient viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient viper]

i need help

[untold tartan]

YO SLOPE AND I UNBANNED YET

am

[ancient viper]

76561198979300986

[jolly solstice]

hello,what can i help you?

[ancient viper]

im banned

[zinc hull]

yes i have made one over a week ago

[jolly solstice]

did you make an appeal?

[thin plover]

on what date? I know the weekend was just over and we don't count weekends as business/standard day

[ancient viper]

no,its too slow,i want to play us mondays

[jolly solstice]

our admin will look into it as soon as possible if you make one.

[ancient viper]

please!help me

[noble terrace]

There’s 0 chance you get unbanned if you don’t make an appeal.

[shell pawn]

Make an appeal

[zinc hull]

how long is team cycle ban

[shell pawn]

@ancient viper You should be able to connect now actually

[thin plover]

usually a wipe ban I think

you should have a timer when you try to connect

[zinc hull]

i dont it just says im banned

[jolly solstice]

which means its not associated banned,you will need to make an appeal.did u check ur ban appeal to see if its still going on or denied?

[zinc hull]

how do i do that

[jolly solstice]

!appeal

[marble mantle]

Hey, @zinc hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[zinc hull]

!appeal

[marble mantle]

Hey, @zinc hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[jolly solstice]

check the website and log in your account to see.

[zinc hull]

YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.

IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.

[jolly solstice]

whats the date did u make the appeal?

[marsh ingot]

i have active cheaters on rustoria 5x blatant aim bot and i caught him floating

[jolly solstice]

make a ticket and post the clips of him cheating,remember dont call him out in chat.

[spark kiln]

/report

[marble mantle]

Hey, @spark kiln

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[marsh ingot]

i just need am admin to get on the sever they are being pretty open about it floating in fights and aim bottin with m2

[jolly solstice]

the quickest way is to make a report ticket,our admin will look into it as soon as they can.

[zealous kettle]

You will need to submit a ticket just like everyone else.

[ionic rapids]

!appeal

[marble mantle]

Hey, @ionic rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[uneven surge]

how do you end your autopay for kits on the no bps 5x US

!cancel

[marble mantle]

Hey, @uneven surge

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[lament brook]

thx i cant spell

[uneven surge]

preesh shors

[lament brook]

@obtuse birch anything i can help you with?

[obtuse birch]

did u kick me out? lol

[lament brook]

wasnt sure if you were afk

sorry

[obtuse birch]

hop in

[lament brook]

reporting a cheater? banned?

or something else?

[obtuse birch]

no no no, just a simple gamplay thing

[echo flicker]

can anyone help with a cheater?

[lament brook]

!report

[marble mantle]

Hey, @echo flicker

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lament brook]

@lime wyvern anything i can help you with?

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[bleak pewter]

I appeal, get unbanned, play the server next day and get spam reported by VincentSMGs group and im BANNED FOR HACKING

HELLO?

[runic gulch]

!appeal

[marble mantle]

Hey, @bleak pewter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lime wyvern]

Im in 10x usa having 2 different teams raid us

thats not allowed right?

<@&874995535881326632>

[runic gulch]

@lime wyvern please report them via in game.

[runic gulch]

!ticket

[marble mantle]

Hey, @lime wyvern

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lime wyvern]

in game rustoria ticket?

[runic gulch]

you can do either or of what the bot outputted.

[bleak pewter]

Wow this is actually so sad

wait 180 days to get unbanned, get unbanned, buy vip for long, play fully legit on mondays for fun and get permanently banned for cheating with literally no proof.

[lament brook]

have you appealed?

[scenic jungle]

Any admins around

[lament brook]

what can i help you with?

[scenic jungle]

Do you know of any admins online atm?

[lament brook]

what do you need help with first?

[scenic jungle]

Confidential information unfortunately

[lament brook]

what is it in regards to? payment? cheater? banned?

i need to know so i can give the info to the right person

[lament brook]

vip?

[scenic jungle]

All good now 👍

[bleak pewter]

Yes I appealed.

[lament brook]

what was the original game ban for?

[bleak pewter]

I mean usually gamebans are for cheating 🤣

[lament brook]

was it a rust gb?

[bleak pewter]

My rust gameban is old, old enough to play the server. The one just now was a server ban for "Hacking"

[stable bridge]

i just played the server multiple times recently and got banned for hacking

[lament brook]

!appeal

[marble mantle]

Hey, @stable bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stable bridge]

cant appeal literally says im not banned

[lament brook]

wait 5 to 10 mins

[bleak pewter]

Literally just bought VIP and I get false banned woohoo

Be careful you never kill VincentSMG or you get spam reported and banned while off the server

[lament brook]

!steamid

[marble mantle]

Hey, @bleak pewter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lament brook]

oop

[tough bane]

Send me your steamid and I will have a look. Furthermore please create an appeal as the Shors said.

[bleak pewter]

Alrighty

[lament brook]

#support message

[versed garden]

I have someone actively ban evading

[lament brook]

!rport

!report

[marble mantle]

Hey, @lament brook

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[honest thistle]

i have a question i tried joining rustoria sea long and the game crashes everytime i try to join

[lament brook]

#network-support-old

[gilded shore]

hello, I wanted to check the ban on the server through the website, I fudged in the appeal line and eventually accidentally sent an application. now I have looked and I see that it has been rejected and I can no longer write, tell me what I can do

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

here is my normal appeal oh, finally, I can appeal, I played 3 days ago in a PC club in a solution on your server, as soon as I logged in I was kicked from the server and the reason for the kick (banned) and when I came home I went to the server gave another error (bypass blocking) what should I do? tell me please!

[fierce mulch]

ты аппеляцию подал?

[gilded shore]

я короче чтобы проверить бан, на сайте просто на клаве калякал всякую хуйню и видел что мой акк не в бане, 2 дня назад я сделал так же и она отправилась, в итоге ее отклонили и я не могу модать ее еще раз

я блять в пк клубе зашел в раст и мне написали ошибку что акк забанен, а когда домой пришел написало обход блокировки

[fierce mulch]

так а зачем калякал то

[gilded shore]

чтоб проверить, потому что я уже 3 дня был в бане на сервере а на сайте писало что меня нету в бан листе

[fierce mulch]

надо было подавать аппеляцию как мут

[gilded shore]

и туда я писал

[fierce mulch]

ну я хз, может тебя забанили за то что бред писал, а ты не можешь больше аппеляцию подать да?

[gilded shore]

я там все расписал что не могу подать аппиляцию на бан, и мне сказали написать аппиляцию на бан, в этом и рофл

[fierce mulch]

если не можешь, то надо просить вручную админов чекнуть, подругому никак наверное, и то не факт что чекнут

[lyric basalt]

If you cant do ban appeal try it on mute appeal and describe your problem

[gilded shore]

не не могу, могу тебе скрин скинуть если надо

[fierce mulch]

так и мут тоже не работает? точно?

[gilded shore]

i cant

[stiff widget]

You ban will remain due to having an EAC ban on your alt account

Please come back when your ban on your other account reaches 180 days

[gilded shore]

That's what I'm saying that I got banned right away as soon as I started playing in the pc club

that is, in a fucking 180 days I will be able to resend the application?

[fierce mulch]

нет, тебе ее уже отклонили

[stable bridge]

Saying I’m banned for hacking on mondays but when I request unban says I’m not banned

[fierce mulch]

try to appeal as a mute

[gilded shore]

а что за 180 дней

[fierce mulch]

тебя забанили на твинке, теперь надо 180 дней подождать и только тогда сможешь поиграть тут

[gilded shore]

так я и говорю про пк клуб, меня там и забанило, типо через 180 дней акк разбанят уже ничего не понимаю

[fierce mulch]

ну вот, жди 180 дней

[stable bridge]

why would i appeal as a mute

nvm ill just do it

[frank raven]

ANY MODS OR ADMINS ON

[ocean thistle]

How can I help?

[frank raven]

@ocean thistle anyway u could check out this player for me in a server?

[ocean thistle]

!ticket would be the best way 🙏🏻

[marble mantle]

Hey, @frank raven

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stiff widget]

You got banned for having an EAC banned alt, if you think your EAC bans alt is false appeal on your other account. https://www.easy.ac/en-us/support/game/contact/appeal/

Until then you need to come back in 180 days unfortunately.

[stiff widget]

You should be good to join in 5-10mins

[open brook]

<@&274971100184576010> my appeal?

[lone hinge]

Have you checked the website you have appealed from?

[near halo]

hello I just connected for the first time on your rust server and I got banned for hack can you help me please?

[orchid anchor]

what does it say when you try joining that server again?

[near halo]

ban for Hacking

I don't have time to spawn and it's only on your server

[orchid anchor]

!appeal the fastest way to get this fixed is file in an appeal. But since it just happened. Give it 10 minutes. It takes some time to sync with the website

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.