#support

1 messages · Page 153 of 1

wicked sphinx
#

<@&274971100184576010> how much longer do I have on my ban I was told one month but dont know when to come back

marble mantleBOT
wicked sphinx
#

76561199233556647

timber bridge
#

Ohhhh, I remember you. You'll need to speak to @west osprey

wicked sphinx
#

DAMN

red umbra
#

why is the game so laggy

wicked sphinx
#

by chance do you know when lorie would be on

#

@timber bridge

timid gate
#

!appeal

marble mantleBOT
#

Hey, @timid gate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timber bridge
ocean thistle
dim sequoia
#

my wood door wont pick up am i dumb?

#

hammer or no it wont let me pick it up

lone hinge
#

Is it open?

dim sequoia
#

it is we tried everything lmao

#

we all got 5k hours we should know how to pick a door up its whatever its gonna stay wooden lmao

drowsy maple
# wicked sphinx 76561199233556647

Hey Thomas, You were banned on jan 30, so 30 days would be on the 1st of march. I am not saying that this is the day you will be unbanned, but it is 30 days, so I'd reckon that if Lorie didn't see you in chat every day asking about your ban, then you'd have better chances if you just came back on the 1st and asked about it.

dim sequoia
timid gate
#

I just go banned for playing with some random off of the discord rust server we played for 10 min i didnt even know he was cheating lmao then it got me banned what fuckin loser

red umbra
drowsy maple
dim sequoia
#

ohhh that worked thank you !

timid gate
#

yo Dale u tryna help a brotha out bro please lmao

drowsy maple
#

It only took me like 15k hours to figure that out haha

marble mantleBOT
timid gate
#

76561199066981161

drowsy maple
barren hare
#

yo been waiting 4 days for network support

timber bridge
wicked sphinx
#

@west osprey are you free to talk

drowsy maple
#

She went to bed like an hour ago, but 30 days will be march 1st. not saying thats when your ban is up, but you might try giving it a break until then

wicked sphinx
#

i was just wondering see yall on the 1st ig

ocean thistle
stark lance
#

!appeal

marble mantleBOT
#

Hey, @stark lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

red umbra
ocean thistle
opaque mountain
#

.

tardy notch
#

@drowsy maple

#

76561199438038248

light parrot
#

how do I open a ticket for cheaters on Zues 5x (teaming clans over 6 group limit)

orchid anchor
#

!report @light parrot

marble mantleBOT
#

Hey, @light parrot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

light parrot
#

thanks so much!

orchid anchor
#

No problem!

pearl fjord
#

hey i need help with a cheater where do i go for that he has 10.7 hours wipe my holy group has a vac ban are record

marble mantleBOT
#

Hey, @pearl fjord

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

orchid anchor
#

If you fill that in, you should be helped within hours : )

pearl fjord
#

thank you

orchid anchor
#

no problemo

drowsy maple
drowsy maple
sage sequoia
abstract solar
#

it says voice disabled on ukn. anyone know the fix

raven bison
#

Open your chat

#

the use your mouse to click the "VOICE DISABLED" button

abstract solar
#

thank you

#

i didnt know that was a button

gaunt wagon
#

!steamid

marble mantleBOT
vivid osprey
#

Why hasn't the admin resolved my report ticket yet

lament brook
lament brook
vivid osprey
lament brook
vivid osprey
lament brook
drowsy maple
vivid osprey
#

76561199065111807

tardy pond
#

Does this server function with rust+, I am on the server and trying to use smart alarms but rust+ says It cannot contact the server

vivid osprey
vivid osprey
vivid osprey
# drowsy maple Whats your ticket id?

76561198303500933,This cheater jumped down from a height and locked me and my friend, who were 9 of us at the time, and were killed by their locks

#

Please scrutinize his team

magic linden
#

I boosted the discord how long until I can use the kit for it?

fierce mulch
fierce mulch
drowsy maple
#

Kit booster is only on our modded servers

magic linden
#

Ah okay thank you

marble mantleBOT
#

Hey, @vivid osprey

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drowsy maple
fierce mulch
floral escarp
lament brook
whole verge
#

why did i get banned

#

and my friends got banned for nothing and im a lil angry

foggy moat
#

I got banned

ocean thistle
marble mantleBOT
#

Hey, @whole verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

foggy moat
#

I got banned for teaming when the guys were raiding me

whole verge
#

i didnt do nun

ocean thistle
#

Explain your situation in the appeal ThumbsUporia

whole verge
#

can we have a civil conversion on this chat please

hearty night
#

the voices are loud

foggy moat
#

i agree with that, discord call

whole verge
#

run it up bet im adding you lemonade

foggy moat
#

bet

eager pebble
#

lets get loose

whole verge
#

me and lemonade man are dicussing and we wanna know what we did wronf

eager pebble
#

may we add a moderater to this call so he can explain

ocean thistle
#

If an admin deems it necessary to talk to you, then they will contact you. The best way to get unbanned is to submit an appeal https://bans.rustoria.co/

Also, I recommend looking over the server rules about allying/teaming/associating/etc https://rustoria.co/rules

@whole verge @foggy moat

foggy moat
#

ur power trippin

whole verge
#

will you please have a chat with us

eager pebble
#

PLEASE

ocean thistle
#

I am unable to further assist you in voice chat, but please feel free to sit in #368790610783764480

Submitting an appeal is the fastest way for an admin to resolve your situation.

whole verge
#

please im beggin

foggy moat
#

youre so dumb, they were raiding me and you banned all of us

eager pebble
#

if u dont do something abt it now i am going to nuke your house

raven bison
whole verge
#

he didnt mean it

hearty night
#

hai can you unban me?

eager pebble
#

dilly stick your iron dick in me

raven bison
whole verge
#

he didnt mean that either

foggy moat
#

unban me dilly

ocean thistle
marble mantleBOT
#

Hey, @hearty night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

foggy moat
#

mod unban me

raven bison
whole verge
#

howlong will i have to wait for

hearty night
#

i want to be unbvanned now!!!! uwu

foggy moat
#

unban me so i can have their kits from them raiding me

whole verge
#

hes lying

raven bison
eager pebble
#

dilly i am upset with you right now.

whole verge
#

i got 2

hearty night
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i got 75

foggy moat
raven bison
whole verge
foggy moat
#

you join first dilly

eager pebble
whole verge
#

5 sedonds dilly

hearty night
foggy moat
#

now what

eager pebble
#

why r u doing this

whole verge
#

please dilly bar i need you

raven bison
#

I am waiting for you guys

#

If you want me to deal with the situation then hurry up

hearty night
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@dark radish i need a word with you sir, you need no formally unban me

eager pebble
#

i am in

raven bison
foggy moat
#

thanks

hearty night
#

lemonade talk 2 me

eager pebble
#

dilly still says im banned for 3 days

dark radish
#

wut

eager pebble
#

heyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

foggy moat
#

❤️ gn qts

hearty night
#

yeah u going to jail

eager pebble
#

we are underage

whole verge
#

8 and a hlaf to be exact

eager pebble
#

@raven bison what are doing other then unbanning us

lament brook
#

please go to #general if you do not need support

whole verge
#

we know shors

gritty lichen
#

SEA Long ping going apeshit agai

wispy loom
#

Will forward the needed information to the provider again

gusty nova
#

Are you able to upgrade your base all@at once on the 5x

toxic shard
#

out of memory yes there is a button on the tc

gusty nova
#

It doesn’t show for me

toxic shard
#

which 5x are your speaking about ?

gusty nova
#

Can we get into a call and I can show you

toxic shard
#

(we have 5 x5 🙂 )

gusty nova
#

5x us trio

#

@toxic shard

toxic shard
#

yeah ... give me 2s

vocal jewel
#

.

gusty nova
#

And if not, can you add it rn

toxic shard
#

but in this case it's something that is available

gusty nova
#

can we get in call? it doesnt show for me

toxic shard
#

no I can't

toxic shard
#

most certainly a resolution/ui scale issue

gusty nova
#

wait i found it thank u guys!!

raven bison
toxic shard
main cobalt
#

Ive been banned for no reason

dull wraith
marble mantleBOT
#

Hey, @main cobalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ivory lava
#

!ticket

marble mantleBOT
#

Hey, @ivory lava

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frosty nymph
#

<@&274971100184576010> help plz

raven bison
frosty nymph
#

24 h 3 ban) 76561198023880941

I'm playing through geforse now

frosty nymph
#

thank you very much )))))

dapper dirge
#

you know what? I BANNED 4TH TIME FOR HACKING! Maybe you'll not believe me but IM NOT HACKER

dapper dirge
raven bison
marble mantleBOT
dapper dirge
#

I should write it right there?

raven bison
#

yea

dapper dirge
#

76561199343007231

broken heath
#

heelloo with who can i speak about my ban ,wich i dont know where come from

dapper dirge
raven bison
#

You can play now @dapper dirge

broken heath
#

smith v

#

i m legit player i have so many hours i never cheat i dont want to play with cheaters without know that

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and i like your server 😄

shell pawn
marble mantleBOT
raven bison
#

@broken heath you should be able to play now

#

you may need to wait 5-10 mins

broken heath
#

you want to send here the id

raven bison
#

I've already corrected the ban

broken heath
#

can i ask why i have ban?

raven bison
broken heath
#

ok dilly have a great day

raven bison
#

You too

undone fiber
#

sup admins. when will my case be reviewed. FeelsDadMan

lone hinge
small ember
#

where did us long go?

lone hinge
#

@compact wyvern

#

Click on it and you'll se the IP

small ember
#

how do i use ip to join?

#

bethew how do i use ip to join?

raven bison
#

@small ember Press F1 in Rust

#

Then copy/paste the IP in the console

#

IP: connect long.rustoria.us

agile gyro
#

I need help. Im play the 2x Vanilla geforce now in rust and Banned:Hackink @raven bison

marble mantleBOT
lone hinge
#

You can post it here and you may get a response. Although, I still recommend making an official appeal here: https://bans.rustoria.co/

agile gyro
austere kiln
agile gyro
fast quartz
#

f

lone hinge
# agile gyro Do you mind if I write it here?

No. It won't do anything. Please wait around 30 minutes and if it still doesn't work make a mute appeal including all the necessary information to admin understand that this is a ban appeal

lone hinge
agile gyro
austere kiln
#

why was I banned from the HARDCORE server? Steam ID: 76561198214524133

lone hinge
austere kiln
#

playing with hacker

lone hinge
marble mantleBOT
#

Hey, @austere kiln

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jagged depot
#

I cannot enter Rustoria.co - SEA Main. Please help me.
reason: Disconected: Disconnected
Steam ID: 76561198003903364

lone hinge
#

Disconnected: Disconnected means you have pressed disconnect button...

jagged depot
#

Incidentally, Rustoria only appears on the server list for US Long and US Mondays and is available for participation.

#

We also contacted the management of Facepunch, but could not solve the problem.

We have tried the following
Initialization of PC
Network reset

lone hinge
ancient dune
dim cave
ancient dune
misty scroll
#

We cannot see why you were banned.

dim cave
#

who issues such a ban , where should I write to

jagged depot
jagged depot
light parrot
#

whoever resolved my ticket, thank you so much.

toxic shard
lucid oak
#

@toxic shard can you dm me

lone hinge
lucid oak
#

Need admin

lone hinge
lucid oak
#

You wont

misty scroll
undone fiber
#

!appeal

marble mantleBOT
#

Hey, @undone fiber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lucid oak
#

Hey

misty scroll
lucid oak
misty scroll
#

You got DMs disabled it seems

lucid oak
#

It's bugged you have to add me to dm for some reason never fixed

undone fiber
#

I need to know for what reason i got banned for. My appeal is denied, but i need to know why. I DID NOT USE ANY CHEAT BUT ONLY VPN

misty scroll
undone fiber
#

I need someone to explain what's going on. I believe there's some misunderstanding or mistakes. Or at least tell me the reason. Is the vpn I used gone wrong or what? You guys can check your website on my status, how come I using hack and get 64kills and 64 deaths? I need a supervisor or someone to oversees my case

toxic shard
undone fiber
#

okay, just saying if my ban is legit. But for what reason? how come I used hack and still suck at the game? its no make any sense. Whats the proof on your side? Did i got report for failed a raid and give 30+ rockets? It just doesn't make sense

frosty stratus
undone fiber
#

@toxic shard I need some explanation on my case. At least has some common sense

#
  1. If I do use cheat, i would be mad killing ppl in my way, i wouldn't spend most of time farming and doing cards
  2. I Won't even failed the raid and giving out 30+ rockets
  3. I won't even bother to spend time to apeal and stay in this discord
toxic shard
undone fiber
#

proof im cheating then ?have some comment sense

toxic shard
#

like ever ...

undone fiber
#

how do i know. first time got banned for the thing i didn't even do

celest geode
#

eac bans can false, staff doesnt false

toxic shard
undone fiber
#

I will stay quiet if I DID CHEAT. At least sats won't lie. Go check my sats on the rustoria website

near halo
#

just wondering what i should do here , banned for cheating ( im new to pc and rust) how is that possible ? can i pick up bans from other players in my household or can you guys tell who is who?

undone fiber
#

i won't even bother to appeal and wasting time here if im cheating.

celest geode
undone fiber
#

lol,you're saying that just base on the condition I'm cheating for real.

near halo
#

they dont make mistakes bro this is the most comp server on the game they have seen it all

raven mist
near halo
#

ok

undone fiber
#

if it's not a mistake. i won't even bother to appeal and wasting my time here

near halo
#

that makes some sense buddy fr

undone fiber
#

I'd change a server and keep cheating rn. Why would i even bother

floral escarp
#

💀

raven mist
undone fiber
#

I starting to play on Rustoria cuz too many hacker out there in FACEPUNCH server. Now I'm a hacker for I didn't even know reason. And since you guys are so sure you've made the right decision. Wouldn't you just show the proof here and shut my mouth then?

raven mist
#

We are very sure about the decision.

#

Showing you proof would just make u avoid that mistake the next time.

undone fiber
#

i already got banned how can i aviod the next time?

misty scroll
#

Other people could avoid it, you could avoid it on other servers etc.

#

It is in our best interest to keep Rust clean, not just Rustoria.

undone fiber
#

you guys just dont get it. if I do cheat why wouldn't i just playing on another server already and wasting my timw here for you guys to make fun of me

#

sigh

misty scroll
#

Putting in effort to appeal a ban doesn't mean you didn't do what got you banned?

undone fiber
#

cuz i didn't. that's why I'm putting effort here

misty scroll
#

Again, it doesn't mean you didn't do it just because you want to appeal...

#

Your appeal got denied, there is nothing more you can do to get unbanned.

undone fiber
#

you guys are just making nonsense

spare widget
hexed nimbus
undone fiber
#

i know you guys are awesome and the server is good, thats why I'm putting effort here.

spare widget
undone fiber
#

I know what I did. I'm not some child like blah blah and keep winning to cover up stupid things they did. Cuz i believe you guys are awesome, I'm an adult, i would take responsibility if I'm guilty, but i won't take something I didn't do

undone fiber
spare widget
#

Schaadt and Shenzyyy both already gave you a response, beyond your appeal :/ Seems like game over honestly. Hope you find somewhere else you enjoy playing and don't have issues there and that everything beyond the game goes well.
The fact that Shenzyyy specifically said "We are very sure about the decision." is super final. There's no real getting out of that. They don't ban lightly, and then when they review things and it sticks, yeah, seems you have some sort of major issue that prevents you from playing on the servers.

undone fiber
#

@spare widget I like your attitude, thanks for everything you said. hope you have a good day. But it's just unfair for something i didn't do

tardy notch
undone fiber
#

i hope all you guys have a good day. And Rustoria gets better and better,and like you guys said, hope rust will be clean one daywith no more cheater, and no more ppl gets issue like what i had(sigh)
sincerely

wooden spindle
#

anyone know what this mean?

lone hinge
marble mantleBOT
undone fiber
#

@raven mist @misty scroll also thank you guys for patiently replied me, Hope you guys have a good day too. Sorry if i was rude earlier, cuz im kinda mad for the things i didn't do. But i life is way more beyond rust, didn't even gets good sleep while playing, wondering if I'm being raided. lol
I guess I'll just take a break quit playing for now. hope you guys all well. Maybe one day i might be able to come back to this community.

hollow juniper
#

waiting for support on the speak channel

steel marten
#

need help on us med crazy hacker

noble terrace
marble mantleBOT
#

Hey, @steel marten

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament brook
steel marten
#

already did takes too long

hollow juniper
#

can you come to call whit me iam bad at writing

lament brook
#

banned? report cheater?

hollow juniper
#

banned

lament brook
marble mantleBOT
#

Hey, @hollow juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lament brook
#

easy fix

#

no need to call

lyric basalt
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stiff widget
#

!steamid @near halo

marble mantleBOT
left pond
#

unban squeaker

noble terrace
marble mantleBOT
#

Hey, @left pond

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sage peak
#

can I have someone check some steamid for me and let me know when the ban ends?

#

Just some people on my team, thanks.

lone hinge
#

And you got that answer yesterday

sage peak
#

an admin told extreme his ban was until the 26th and another admin told me it was the 22nd.

marble mantleBOT
sage peak
#

MoZo: 76561198361099418
Extreme: 76561198048170091
Kinky: 76561198145809151

#

Slush:76561198421777044

west mica
west mica
sage peak
#

Dale did it for jacob eysterday?

#

Im gonna have them come in here and give you permission is that ok?

marble mantleBOT
#

Hey, @steel marten

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

steel marten
#

awz3 can you please help

west mica
near halo
#

@west mica My Steam ID is 76561198361099418. Appreciate your help.

quasi remnant
#

@west mica Kinky: 76561198145809151 Thanks for the help!

plush blaze
#

Can someone look at my ticket 2046

normal fiber
#

!appeal

marble mantleBOT
#

Hey, @normal fiber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

normal fiber
#

I need help, its been around 20 minutes or more since my ban but i cant appeal for it because it says im not banned, even though i am when i did nothing..

normal fiber
#

It says that i was banned for hacking..

lone hinge
normal fiber
#

alright

#

ty

tawdry isle
#

my friend is banned and when he tried to appeal it said he wasnt banned how to fix?

lament brook
#

then try again

tawdry isle
lament brook
bleak iron
#

SkiTtlezZz: 76561198385760819

#

!appeal

marble mantleBOT
#

Hey, @bleak iron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blazing hornet
#

Where can I appeal the unban?

lyric basalt
marble mantleBOT
#

Hey, @blazing hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble jetty
#

!appeal

marble mantleBOT
#

Hey, @marble jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

balmy pulsar
#

I am sorry but I got banned even though I didin t cheat when I play my game properly my name is Wednesday

balmy pulsar
#

turkey

grave igloo
#

im trying to get in one ofthe 2x severs it said to f1 and put in 2x.Rustoria.us but its not working for me

lament brook
marble mantleBOT
#

Hey, @balmy pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lament brook
near halo
#

@west mica Any luck with giving us a time on our ban lift times?

lament brook
sage peak
#

theyre all for teaming but admins told extreme and someone else theirs ended on the 26th and others told them they ended on the 22nd so were trying to clarify which date ALL of us are unbanned

lament brook
#

when did you get banned?

sage peak
#

I think they said something like repeat offenses made some bans longer but other admins have said it doesnt matter they all end on the 22nd so were just trying to clarify for all members when they end. We got banned 2 days ago.

west mica
near halo
#

Thanks. What time zone is that? CST?

west mica
#

Auto converts

sage peak
#

We just need to know extreme but hes at work and cant ask for himself

lament brook
sage peak
#

extreme gonna put his in

solar drum
#

76561198048170091

stone crystal
#

Can someobdy open my ticket please

lament brook
wintry socket
stone crystal
#

I need me roles switched to my new account I got my old one back

lament brook
marble mantleBOT
#

Hey, @wintry socket

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

stone crystal
#

Oh I just have to link my new steam account and ill be all good?

lament brook
wintry socket
#

no

west mica
sage peak
#

so his is later than the rest of ours?

stone crystal
#

I got my old steam account back and I want to play on that one so I need my donator roles for my account switched over

lament brook
stone crystal
#

I have a support ticket open Ive been waiting for a few hours now

sage peak
#

is there any way we can have his end at the same time as ours? We all got banned for the same thing...

lament brook
lament brook
iron field
solar drum
#

Yeah I guess if you get kicked out of a clan and they invite their other guys back you get banned as well. So I have a few bans because of that

sage peak
#

theyre gonna have him appeal it, and it wont even be looked at until the 26th anyways

lament brook
sage peak
#

they kicked someone else, invited someone, kicked extreme, invited that first guy back

lament brook
stone crystal
#

I have a ticket open

lament brook
sage peak
#

yes but not extremes fault he gets kicked while hes not on no? So is there any way since hes not with them anymore we can have it shortened to end with ours?

stone crystal
#

yes

west mica
solar drum
stone crystal
sage peak
#

whatever you say big man.

lament brook
# stone crystal yes

perfect we only have a couple admins who deal with that sorta sensitive info please be patient.

stone crystal
solar drum
#

Even this last ban I have no idea what really happened

sage peak
#

none of us do, they dont give us that information because they dont want us to find loopholes or something

west mica
sage peak
#

Hes a big boy Im sure he can read, its juts a very broad statement. COuld mean lots of things

sage peak
#

im sorry ill stop, Im aggravated

west mica
#

Hmmm. Not sure how you could possibly see it as a broad statement or mean alot of things.

solar drum
#

Yeah but they never were in our base, we never roamed, we never cycled members

sage peak
#

all it says is "exceeding group limit" but we only ever had 8 so pretty vague to me

solar drum
#

What slush said come counter the people raiding us?

sage peak
#

5x no bp

sage peak
#

can I come too if Im respectful, I just want an understanding

west mica
sage peak
#

it is my ban? Im right there with him?

iron field
lament brook
sage peak
#

Im the owner of the team we all got banned at the same time

marble mantleBOT
#

Hey, @sage peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

iron field
solar drum
#

I’m here not sure if it was my end or not

sage peak
#

extreme they said appeal it and you will most likely be given a reason in your appeal

lament brook
sage peak
#

ALL I want to know is why my teamates ban is longer than the rest of ours even though we got banned for the same thing. But no one seems to know because "its not their ban" I promise Im not a dick, I just want to know why my teamate cant play in 20 minutes but the rest of us can.

raven mist
#

Reason is simple

#

as i also already told Extreme

lament brook
#

oop

raven mist
#

Previous offenses

balmy pulsar
#

Guys, I clicked on the link you sent me, I tried it, it says you didn't get a ban.

lament brook
balmy pulsar
#

I've been trying for 1.5 hours

#

Will it fix tomorrow?

lament brook
balmy pulsar
#

It doesn't show, I'm going to the server, when I'm about to open, when I'm going to be born at home, it says disconnecked banned hacking

marble mantleBOT
lament brook
balmy pulsar
#

76561199414638517

#

why can't i login bro

lament brook
balmy pulsar
#

yes

lament brook
#

sometimes the ips they use are banned. and anyone who uses them get it aswell

stone crystal
#

can somebody in here accept my request to unlink my discord account and re link it with my other account please

#

it says the request is pending on the website

balmy pulsar
#

do you think it will fix tomorrow?

vapid oasis
marble mantleBOT
lament brook
vapid oasis
#

last was a 7day

stone crystal
#

I did that and ive still been waiting forever lowkey

balmy pulsar
#

shors do you think it will fix tomorrow?

vapid oasis
lament brook
open brook
lament brook
open brook
fierce salmon
#

any admin able to help with a hacker

lament brook
#

in the weekend thats not a buisness day?

lament brook
marble mantleBOT
#

Hey, @fierce salmon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament brook
vapid oasis
#

@west mica how long would my ban be if i cycle i got a 7day last time

lament brook
#

so realy 2 days. that we havent looked

open brook
stone crystal
#

yo what admin just banned my new account the minute I joined the server wtf

#

it said banned hacking the second I loaded in

open brook
#

because then i would understand

lament brook
stone crystal
#

ive never hacked a day in my life it makes shit so boring

marble mantleBOT
stone crystal
#

76561199068625992

ocean thistle
# open brook do weekends count?

The standard response time is 1-3 business days. It does not include weekends. However, it may take longer as each appeal case is different. Thank you for your continued patience. You will get a response soon enough

stone crystal
#

Cus Ill hop in a discord call with you and let you go through all my files I wasnt "hacking"

#

why would I spend money on the sever to cheat

west mica
open brook
# lament brook look up the definitions of a business day

yes i know what business days is im not dumb what i would under stand that a online source like u guys would have the time in a weekend to look at a appeal that has only 7 words or more in it that says that my appeal was false because i only played 1 min on your server that would be weird when andmins can type in a support channel but not look in a appeal that takes atleast 5min of ur time

lament brook
open brook
#

i know but there is ahoter mods that could help with a thing that would not even take 10min

lament brook
open brook
lament brook
#

math time?

#

27 servers. times 100 tickets a day each. times 5 to 10 minutes for each ticket

#

within the 9 to 5 business day

#

around 18 ish days to go through all of them. again please be pateint

open brook
#

fine

lament brook
open brook
#

ban evasion when i never played on ur server

lament brook
open brook
#

i dont use

iron field
lament brook
open brook
lament brook
iron field
open brook
#

but he aint living in my house no more

lament brook
#

but he got banned for cheating on your ip?

open brook
#

ig idk

iron field
open brook
#

mhm

tiny portal
#

Can an admin help me?

ocean thistle
tiny portal
#

Sent a pic to u

void condor
#

There's no .

ocean thistle
void condor
#

connect.mon.rustoria.us You have a . after connect

tiny portal
#

Yea but why cant I just see it normally in game?

#

Wont even pop up in my history after I load in

junior wing
#

because it moved ip's

#

meaning youve never played it before on that ip

#

so it wont show up in history, it will show up in official tab

#

and after you join it once itll show up in your history

tiny portal
#

Thank you

tepid storm
#

@tough yarrow

#

can you help with cheaters on eu medium

lament brook
marble mantleBOT
#

Hey, @tepid storm

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

iron field
tepid storm
#

yes

iron field
# tepid storm yes

Just be pateint there are a bunch of tickets right now they will get to you asap.Thank you.

iron field
lyric wigeon
#

Every since the new Mondays server has been up it has been disconnecting me randomly. This never happened before just FYI

ocean thistle
lyric wigeon
#

Sure ill make one in a bit

ocean thistle
#

Thanks, I appreciate it ThumbsUporia

lyric basalt
#

!appeal @brittle siren

marble mantleBOT
#

Hey, @brittle siren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lyric basalt
#

!verify @brittle siren

marble mantleBOT
#

Hey, @brittle siren

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

drowsy maple
#

!steamid

marble mantleBOT
summer ruin
#

!steamid

marble mantleBOT
summer ruin
#

76561198577829221

frail wadi
#

!ticket

marble mantleBOT
#

Hey, @frail wadi

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frail wadi
#

!appeal

marble mantleBOT
#

Hey, @frail wadi

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dry matrix
#

@ionic agate was wondering if you could help me with a chargeback ban

#

I already requested an appeal

spare widget
main spindle
#

i got muted for 6 hours for no reason on zues 5x

west mica
marble mantleBOT
main spindle
#

this is racism against black people 76561198126048384

#

i am being admin abused

#

i was muted again without chatting this server has power abusing admins that hate its playerbase and clearly are opressing african american rust players

lament brook
#

Mhm

main spindle
#

if I am not unmuted I will be getting my lawyers involved

lament brook
#

Please follow our rules

#

!rules

marble mantleBOT
main spindle
#

please inform me on the rules I have broken

lament brook
#

Your steam name from the looks of it

#

I recommend changing it

main spindle
#

i did

#

I was unaware of this rule, im very sorry for my ignorance

lament brook
#

Don't post anyone's info in the server or as tour name

surreal schooner
#

yo why does it say server moved

junior wing
#

because it moved ip's

surreal schooner
#

is that gonna stop server from always crashing

main spindle
#

@lament brook may I please be unmuted I have changed my steam username

winged wyvern
#

why am i getting a build error here

thin plover
#

Rust is just badly optimized

balmy mist
#

i cant use my shop on 5x no bps even after ive linked steam and discord how can i fix this?

thin plover
mental eagle
#

how do i reach an admin?

shell pawn
mental eagle
#

can i DM you instead?

shell pawn
main cobalt
#

Im still banned i appealed a few days ago

ocean thistle
main cobalt
#

@ocean thistle it said sommet about come to discord az23

noble terrace
main cobalt
#

ok

green willow
#

Just been ddossed by a person that we raised in the server and both our wifis are completely fucked

noble terrace
marble mantleBOT
#

Hey, @green willow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

green willow
#

I can't acces the internet lol

glass bronze
#

i had to reinstall rust and now my accounts are not linked? how do i fix this

noble terrace
noble terrace
green willow
#

Mobile data on my phone

noble terrace
glass bronze
#

discord twitter and twitch are all connected but not steam

marble mantleBOT
#

Hey, @glass bronze

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

noble terrace
#

try to link your accounts again

glass bronze
#

ok ty!

#

its working now ty

noble terrace
#

glad it's fixed 🙂

green willow
#

I don't know there names

#

Basically we was fighting them and then we found there base and raided it and then boom both our wifis went offline

vapid vault
#

ive been banned for a bit, the appeal eta was not met within the time frame

noble terrace
noble terrace
vapid vault
noble terrace
warm hull
#

hi i was playing rustoria EU main when me and my friends were kicked and presumably banned and the reason was playing with cheater i am very confused by this as neither me or any of my friends were cheating i hope this can be resolved as wipe is tomorrow and i don't wanna miss it.

marble mantleBOT
#

Hey, @warm hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy maple
warm hull
#

dale i cant talk my family asleep

#

discord

#

bro

#

@drowsy maple dale theres been a misunderstanding to start with jim bob is my friend from school we just got into playing rust i was in another group with the guy you are accusing of hacks and became friends with him he agreed to help teach jim bob the ropes why are you accusing us of cheating when no such thing has taken place like this just seems like poor administration im sorry man but like we are legit not cheating

#

and you are talking down to me like some child saying stop playing with cheaters ? like tf?

near halo
#

@lilac nova ?

#

it says come to discord but im not banned on the server

drowsy maple
marble mantleBOT
#

Hey, @warm hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

@drowsy maple i got told to join discord

drowsy maple
marble mantleBOT
near halo
drowsy maple
crimson ocean
#

When wipe on EU ,main?

near halo
pine cove
#

hello i submited a ticket and i was just checking on its status

iron field
urban kettle
#

@drowsy maple i was told in a ticket to come to voice chat and ask for you if you have a moment rn

drowsy maple
urban kettle
#

👍🏻

iron field
solar drum
#

So i went in to appeal my ban because one of the admins said to even if i dont think the ban is right but when i tried to go in it states im not banned

iron field
solar drum
#

i wanna say yes but dont remember but i know ive spoken to an admin

iron field
solar drum
#

yeah

pine cove
#

corey are you an admin or moderator?

solar drum
#

he said no matter what send an appeal so u have ur side of the story on record (something to that effect)

iron field
thin plover
#

sometime they get classed in there

solar drum
#

as a mute?

pine cove
#

hey jenx would you be able to look into my appeal?

iron field
drowsy maple
#

Just so you know you arent being ignored.

solar drum
#

@drowsy maple can i send you a message to send to them?

#

the server mute isnt long enough 🤣

drowsy maple
#

yes sure

naive sluice
#

!help

iron field
pine cove
#

hey dale would you be able to look into my appeal as well ? i think i have the same issue happened before that got resolved with other admins

iron field
solar drum
#

@drowsy maple sent

empty escarp
#

COREY JUST LET STAFF HANDLE IT GOD DAMN

lament brook
thin plover
#

we appreciate it

empty escarp
#

OHHHH NOW YOUUUU RESPOND

iron field
lament brook
lament brook
blissful aurora
# lament brook dont post that kinda thing

We both would like admins who can assist us to reply to messages regarding ban appeals. If I were to walk into a restaurant just to have a fellow customer tell me that a waiter will be with me shortly, I'd be quite bothered at the fact that an equal just chose to take a position of superiority over me. All in all, I hope that the false ban of mrhoosierman can be looked into soon. All of us planning for a Rustoria wipe on Thursday are confused, and frustrated that our teammate has experienced a false ban, and we would like to be ensured by a STAFF member, that the situation will be handled with expedience.

blissful aurora
#

I hope that my message has not come off with aggression, but the confusion of the situation has led to some tension within us.

lament brook
lament brook
pine cove
#

it says hacking but i think it was the same situation several months ago when i was playing on the server and the admins kept having to unban me from tthe automatic banned system that yall have

#

they didnt disclose the exact reasons tho

blissful aurora
pine cove
#

its that or another reason which im not quite sure why then, it says banned: Hacking

pine cove
#

I have

blissful aurora
lament brook
pine cove
#

right will I be notified on why i got banned

lament brook
#

the only difference betwwen me and corey is that i can mute people

lament brook
#

were all volunteers here

blissful aurora
lament brook
pine cove
#

well i would like to know if it was the same reason it happened several months ago as well. and if that can be issued the same way it has been in the past by messaging an admin in private when it occurs

blissful aurora
iron field
lament brook
drowsy maple
#

Post your steamid and ill have a look

pine cove
#

where would i be able to ask? or would an admin pm of the unban?

marble mantleBOT
drowsy maple
pine cove
#

76561198972605287

iron field
drowsy maple
blissful aurora
drowsy maple
blissful aurora
# drowsy maple i see,

If you need me for anything to assist with the appeal, I'd be glad to help. Thank you for taking care of this.

lament brook
#

@sonic apex anything i can help you with?

lament brook
iron field
#

Shors join my chat

sonic apex
#

need admin, i was having connection issues with the server, so i tried to use a vpn to solve things and now im banned for hacking

marble mantleBOT
#

Hey, @sonic apex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
sonic apex
lament brook
#

post your steam id in this chat

sonic apex
#

76561199382026771

sage peak
#

is there a reason we cant buy anything at outpost on the 5x? Were tryna trade stone for wood and it wont let us

junior wing
#

is it like that for everyone?

gritty lichen
#

Lol

gritty agate
#

Could an administrator please solve the vpnban problem? My base is being raided. I'm in a hurry 76561198414260610

tulip crow
#

Second wipe day in two weeks seems to be an unplayable ping as an AU player, it was never this bad and Its not my internet, complained about it last week but just curious if AU players are supposed to be able to play on these servers? because its horrendous 2700 ping to be exact and previously playing on 150ms

#

SEA Main ^^ '

hallow sentinel
#

please can you unban doxing i didn't even do, it's been too long now. it's so unfair waiting for a month for the punishment i didn't even do.

wispy loom
tulip crow
#

I made a network support ticket last week, didnt have any resolution from it so im just curious because this is the first VANILLA server i ever played and really enjoy it, just sad that the connection has been so bad recently

hallow sentinel
wispy loom
graceful fjord
#

Сan I write a report for unblocking in Russian?

gritty lichen
hallow sentinel
#

Can I talk to Rustoria Sea Main admin?

vapid vault
#

@lilac nova

tulip crow
#

@wispy loom appreciate the response, as long as it’s being worked on and something changes then happy to rejoin and continue with rustoria servers 🙂 - this reality is sadly the same for a lot of AU players

hallow sentinel
#

thank you @drowsy maple

drowsy maple
hallow sentinel
graceful fjord
#

Сan I write a report for unblocking in Russian?

jade quest
#

Hey can i please talk to an admin if possible rn?

lilac nova
vapid vault
drowsy maple
fierce mulch
lilac nova
graceful fjord
fierce mulch
vapid vault
graceful fjord
#

на разбан

fierce mulch
marble mantleBOT
#

Привет, @graceful fjord

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

jade quest
#

Could I please talk to sum1 about a ban?

normal fiber
#

It said my appeal has bene reviewed and was denied, does that mean the unban won't happen? In that case why since I don't get what I did

fierce mulch
marble mantleBOT
#

Hey, @jade quest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

normal fiber
marble mantleBOT
hallow sentinel
drowsy maple
drowsy maple
split hare
#

^blantant chiting rustoria sea main

balmy pulsar
#

Guys, a friend said there is a problem with gforce, but I can't just enter this server, all the rest of the servers can enter.

boreal gazelle
balmy pulsar
#

says disconnected banned hacking

boreal gazelle
marble mantleBOT
balmy pulsar
#

76561199414638517

boreal gazelle
#

Ill ask someone to take a look

digital brook
#

Is there a way to check for how much longer i will have my vip

balmy pulsar
#

it just says this on this server please help

ocean thistle
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

boreal gazelle
balmy pulsar
#

he's been saying the same thing since yesterday, did you fix it bro

#

my house will rot please be fixed

marble mantleBOT
balmy pulsar
#

76561199414638517

#

are you looking bro

drowsy maple
#

You should be able to log in

balmy pulsar
#

how do i try to log into the server?

ocean thistle
balmy pulsar
#

okey

#

it's done thanks

proven violet
#

Where can I buy coffins on sea long?

toxic shard
toxic shard
vale aspen
#

So the whole outpost in Rustoria EU Medium is walled by a russian crew & they're camping the entrances with cars. 🙂 Is there a way to mitigate this?

toxic shard
vale aspen
#

thx

frosty nymph
#

<@&274971100184576010> why do administrators interfere with the gameplay?

raven bison
frosty nymph
#

how did they remove my fences and cabinets and turrets

raven bison
frosty nymph
#

they broke before my eyes, I built 5 days

#

5 minutes ago

#

340 fences a bunch of cabinets and turrets

#

<@&274971100184576010>

drowsy maple
drowsy maple
frosty nymph
#

I have a house there

drowsy maple
frosty nymph
#

How long has this rule been there?

drowsy maple
frosty nymph
#

possible, but this is administration interference in the game

toxic shard
#

The only time we interfer is when someone is breaking the rules

drowsy maple
frosty nymph
#

I will go the other way, I will put small houses around the city with turrets

toxic shard
#

walling off with turrets would ben an issue too

oblique flint
#

what is eac

toxic shard
frosty nymph
#

но это будут мои дома и вы мои дома будете ломать?

oblique flint
#

how i fix

frosty nymph
#

but these will be my houses and you will break my houses? there are many such houses around the city

toxic shard
#

you can't block the access to outpost

frosty nymph
#

clean the houses of the players, they also interfere

oblique flint
#

how i fix eac

ancient dune
oblique flint
ancient dune
marble mantleBOT
toxic shard
frosty nymph
#

who is your main administrator?

toxic shard
#

the rule is clear: Due to us merging Outpost & Bandit together on our servers, Outpost is an important monument on the map. Therefore, we do not allow walling off of the Outpost on our servers. If you're found to do this, all walls involved in walling off the outpost will be removed without ANY compensation.

frosty nymph
#

how can i contact him

toxic shard
#

otherewise there is no point contacting anybody

frosty nymph
#

you broke my walls. your site is blocked in my country how can i know the rules

toxic shard
#

I'm sorry to hear that but it's not something that is up to us

frosty nymph
#

how to contact the main administrator my friends say that at the beginning of the construction they looked at this rule and it was not there

drowsy maple
#

The rule has been there

frosty nymph
#

you interfered with the game process

raven bison
toxic shard
frosty nymph
#

Why doesn't this rule apply to others?

toxic shard
#

this rule apply to everybody on our servers

frosty nymph
#

Rt

near bear
#

@toxic shard

#

hi bro, can i choose with vip i want? Cause i have more than 1 vip on my steam rn

toxic shard
near bear
#

ty man, already done ✅

simple fern
#

a very funny rule, many clans built up the city and other locations and there has never been such a thing that the server administrator intervened in the game on his own initiative, when the administration is needed to check and ban a player who breaks the rules and uses cheats, it doesn’t exist, but how to break the game for honest players they are right there

#

good job

toxic shard
#

overall people can build around outpost, your base is still there, ...

#

you just can't block other people to go to outpost

simple fern
#

there are many different ways to get around our fence, blow it up or burn it down, interfere with the fair play of the people who spent their time creating all this, this is not fair on the part of the administration

toxic shard
#

well breaking the rules is not fair for other people either

#

the rule is clear, it's even written that we will destroy it without compensation

#

you have no excuse

simple fern
#

what rule did we break? do we use scripts? Are we using prohibited programs?

toxic shard
simple fern
#

we use the gaming opportunities given to us, why didn’t they make a zone around the city where it is impossible to put a fence?

#

is this a game about survival or about destroying the walls around the city? 😄

#

How long ago was this rule change?

orchid anchor
#

Next time please read the rules. It's a different way then making it so people can't built around outpost. We only enforce the rules. No exceptions are made.

simple fern
#

then your rules limit the ability of players who are trying to survive in any honest way as it was originally intended by the creators of the game

#

why then the administrator did not immediately react and warn that it was impossible to do this and wait until people spend their personal time and then just silently destroyed everything

#

We built a fence for 4 days and then the administrator decided to prove himself

orchid anchor
#

Please refrain from discussing further on in this channel. Please take it to #general

raven mist
vapid zephyr
#

can mod help me link twitter youtube twitch please :D

simple fern
thorny dune
vapid zephyr
#

!steamID

marble mantleBOT
orchid anchor
vapid zephyr
#

76561199129885056 i have them linked and follow everything but when i ./auth it says i dont

simple fern
#

What are you suggesting we do now? how to be in this situation?

vapid zephyr
ancient dune
orchid anchor
vapid zephyr
#

last time i tried to do it, i just gave up after a while since it didnt work

raven bison
vapid zephyr
simple fern
#

after that people just don't want to keep playing, i think you would do the same if you were treated like this, they just took time

floral escarp
orchid anchor
thorny dune
raven bison
vapid zephyr
#

yeah!, i can send sc in dms if its easier since i cant here?

vapid zephyr
#

uuh now it says i have nothing linked?

simple fern
#

do you always read the rules? do you remember the rules of the road before you sit down in the car and only then start moving? people could just forget about it, and the administration could not delay it and remind you that you can’t do this, and not wait 4 days and then just break everything

vapid zephyr
simple fern
vapid zephyr
orchid anchor
#

We already gave you plenty of answers. Now please continue your conversation in #general

simple fern
vapid zephyr
simple fern
lone hinge
#

If you don't need assistance, please go to #general or into DMs

raven bison
#

@simple fern We do not offer compensation period, you are urged to read all the rules prior to playing on the servers. It is not our fault that you were negligent. Take this as a learning opportunity for next time 🙂

vapid zephyr
#

dont know how long i should be waiting for it to work, now ones i had linked are gone and ones i didnt have linked are linkled

rain fossil
#

Hello, I was banned for cheats, although I'm not a cheater at all, I was blocked by steam for 3 days, for mass reports, I want to play on your server, although I'm not a cheater and I can't..
I played calmly, and then they banned me for 3 days, they didn't give me a wakban, they just limited me for 3 days .. I played on the server for 2 hours, these 2 hours I broke turrets

marble mantleBOT
#

Hey, @rain fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rain fossil
ocean thistle
indigo isle
#

How can I see if I have auto renew on for VIP?

ocean thistle
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

indigo isle
#

okay thanks you, so it is showing that I can cancel my subscription. This means it should renew for force on its own correct?

#

Am I able to switch the server I want or do I just cancel and re buy?

toxic shard
radiant pewter
#

why cant i join any of the 5xs it just says connnection failed

sand walrus
#

so does us longs bps wipe every month?

radiant pewter
#

why cant i join any of the 5xs it just says connnection failed

feral nimbus
#

@toxic shard Why did I buy a VIP for a month on eu main, but it does not work?

tribal nova
toxic shard
#

(we have 3 us 5x)

tribal nova
near halo
#

Admin help 76561199021797852

toxic shard
hoary lance
#

Why does the server message say "server restarting in 5mins" and kicks all of us 5min early then takes its normal 10+ min restart at 9 central

near halo
#

im banned from hacking (steam id 76561199021797852)

hoary lance
#

good

near halo
#

@toxic shard

toxic shard