#support

1 messages · Page 152 of 1

marble mantleBOT
fiery scarab
#

i got banned for 10 minutes and its been like 20 and i cant join

drowsy maple
#

02/26/2023 7:18 PM EST is when your ban will be lifted.

faint oxide
#

hacker on 2x rustoria eu commando

marble mantleBOT
#

Hey, @faint oxide

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

karmic cedar
slender grove
#

hello where i found youtube or twich ?

junior wing
#

what do you mean?

lone hinge
true orbit
#

!ticket

marble mantleBOT
#

Hey, @true orbit

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shut moon
#

yo I got banned for hacking and idk why

hushed finch
marble mantleBOT
shut moon
#

76561198976856133

hushed finch
shut moon
#

alright it works now thanks

fringe palm
#

how do i make a ticket

junior wing
#

!ticket @fringe palm

marble mantleBOT
#

Hey, @fringe palm

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fringe palm
#

!appeal

marble mantleBOT
#

Hey, @fringe palm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ivory pike
#

need help with an admin cheater countering our raid on medium

marble mantleBOT
#

Hey, @ivory pike

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen marten
#

admin?

drowsy maple
keen marten
#

died to a cheater

worn knot
#

he got vacbanned already

keen marten
#

he got banned but we we were loaded

drowsy maple
#

We aren't able to refund loot, unfortunately.

worn knot
#

dale his teammates are not banned

drowsy maple
#

Plz make a ticket in game so an admin can check it out

worn knot
#

I tried

slender grove
#

guysssss

#

i get banned for the resseason playing with hacker

#

can you please unban me ?

#

no BPS 5x

marble mantleBOT
#

Hey, @slender grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

river flame
#

id like to speak to an admin in waiting for support

#

like a voice a real human to understand a few things

lone hinge
river flame
#

No like i want to voice to voice talk

lone hinge
river flame
#

can you find someone

lone hinge
#

I'm literally here

drowsy maple
#

?

slender grove
#

I go offline right now but tomorrow I can

drowsy maple
slender grove
#

But who is a hacker

bold iris
#

Hello. When I go to the server, I am disconnected due to hacking. But the site has been showing for an hour that I'm not banned. Can I check the status of my account. Ready for a full PC scan

slender grove
#

I only payed with my mates and you can controll my pc tomorrow for cheats

spare widget
marble mantleBOT
slender grove
#

!steamid

marble mantleBOT
spare widget
bold iris
slender grove
#

76561199026059713 is my ID

dim magnet
#

are there any admins available to look at my VIP ticket?

torn orbit
#

how do I submit a ban appeal it keeps kicking me from the server for hacking but when I try to submit a ban appeal it says that I don't seem to be banned

marble mantleBOT
drowsy maple
#

ill take a look

drowsy maple
drowsy maple
slender grove
#

So im unbanned?

fickle igloo
#

i just got banned for playing with a cheater that i didnt know what cheating

slender grove
#

If my team ate is hacking then ban him not me I don't now he's hacking please

torn orbit
fickle igloo
#

/ticket

marble mantleBOT
#

Hey, @fickle igloo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drowsy maple
drowsy maple
slender grove
#

It was Sui he was hacking

drowsy maple
slender grove
#

Ban him not me Dale

fickle igloo
#

yo dale can we chat

drowsy maple
drowsy maple
slender grove
#

But whyyy I was not hacking it was Sui I think

fickle igloo
#

just got banned for playing with a cheater

drowsy maple
bold iris
vocal jackal
#

i got banned for playing with hacker

drowsy maple
rich mica
#

i got banned for playing with a cheater to

slender grove
#

No he's not my mate he countering us when we was raiding he comes and counter us after that I got banned Deal

fickle igloo
#

me and my team were unaware of the player cheating and got taken down with him mid fight

drowsy maple
noble terrace
#

!appeal @vocal jackal @rich mica@fickle igloo

marble mantleBOT
#

Hey, @vocal jackal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy maple
#

You guys will need to appeal

drowsy maple
covert nymph
#

how do i make a ticket?

noble terrace
marble mantleBOT
#

Hey, @covert nymph

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vocal jackal
covert nymph
#

VLONE clan on the US 5x No Bps is 9 deep

bold iris
drowsy maple
fickle igloo
#

its been around 14 minutes and its still not registering my ban on the server

vocal jackal
#

same

high torrent
#

toria 5x hello? 8 man team limit where?

raven bison
#

you can see the person "bruhtate" is there twice

#

I will get that fixed tho

torpid adder
#

vlone is 9 deep on 8 man 5x no bps usa

near halo
vocal jackal
raven bison
#

"bruhtate" is in there twice, it's just a glitch

#

not actually 9 members

#

Working on a fix rn

vocal jackal
fickle igloo
#

its been 20 minutes for me

vocal jackal
#

@raven bison

harsh valve
#

I was banned and I made a ban appeal, I never got anything back. I think its because I had an old discord linked. Can I get a status update on my ban appeal? @raven bison Sorry for the ping

harsh valve
#

76561199228862194 my steam id if needed

near halo
#

Hey mods I was wondering why I am banned from Rustoria I can send whoever needs my steam id my steam id and I have never had rust cheats on any accounts or played with any cheaters to my knowledge and when I try to join US Mondays vanilla it says that I am banned for hacking.

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

No

lament brook
astral root
#

!appael

near halo
#

ain't no way u guys want me to wait 1-3 business days bro 💀

astral root
#

where can u report a player ?

drowsy maple
near halo
#

It's freshwipe wtf bro I ain't even cheating

astral root
drowsy maple
marble mantleBOT
#

Hey, @astral root

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vocal jackal
fickle igloo
#

we are in wfs

rich mica
#

drag us

lament brook
lament brook
fickle igloo
#

we both got banned for playing with a cheater

lament brook
marble mantleBOT
#

Hey, @fickle igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lament brook
#

then appeal it

fickle igloo
#

mb i thought we could speak to a admin

drowsy maple
mossy anchor
#

can someone help me with the ban

lament brook
marble mantleBOT
#

Hey, @mossy anchor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mossy anchor
#

@drowsy maple i was banned for exceeding clan limmit i did an appeal already

#

i was a duo in a trio server idk how i got banned

mossy anchor
#

how do i find that again i forgot

drowsy maple
marble mantleBOT
mossy anchor
#

should i dm you it or post it here

drowsy maple
#

post it is fine

mossy anchor
#

76561198872528803

#

Thank you so much for the help you can see i only am a duo havent teamed up with anyone else. I had a trap base and my neighbors got mad lol maybe they reported me

drowsy maple
unborn vale
#

<@&874995535881326632>s cheater on 3x no bps max 6 his name is zzz can yall watch him hes fighting us rn

orchid anchor
marble mantleBOT
#

Hey, @unborn vale

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

winged hinge
#

!ticket

marble mantleBOT
#

Hey, @winged hinge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

regal geode
lament brook
marble mantleBOT
#

Hey, @regal geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fickle igloo
#

!ticket

marble mantleBOT
#

Hey, @fickle igloo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lucid oak
#

Will i get banned for using Fuk in a pattern bomb display?

drowsy maple
trail gazelle
#

yo

#

an admin named Luke told me to come here

ancient dune
vapid zephyr
#

how do i turn /ad back on after i disable

tough bane
marble mantleBOT
drowsy maple
vapid zephyr
#

tthx papi

drowsy maple
#

usually /ad 7 is pretty good

vapid zephyr
#

i like it normally but when i smorting loot it makes me insane

stone crystal
#

So I bought a legend kit and It wont let me claim it

stone crystal
#

can anyobdy help?

stone crystal
#

okay thanks

hushed junco
#

!report

marble mantleBOT
#

Hey, @hushed junco

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hushed junco
#

/ticket

marble mantleBOT
#

Hey, @hushed junco

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven cradle
#

What time frame should I look out for a response?

hushed finch
raven cradle
# hushed finch How can we help you?

I was auto banned for “cheating” 1.5-2y ago, submitted a ban appeal was then declined. After dming an admin the ban was manually lifted with an explanation of a bad ip range. 6 months ago I was banned for “evasion” and I submitted a ticket and was auto declined, and my msg w the admin I spoke w a year or two ago were deleted because I didn’t have him added as a friend. If it’s possible, please look into my ban so it can be manually reversed again if possible

#

Im pretty sure I spoke w Jamie before, but you should be able to see on the notes

marble mantleBOT
raven cradle
#

76561198255281440

steel wagon
#

@drowsy maple pls help

hushed finch
vagrant gate
#

!ticket

marble mantleBOT
#

Hey, @vagrant gate

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

solar drum
#

!APPEAL

marble mantleBOT
#

Hey, @solar drum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian sedge
#

Why am I banned for breaking clan limit?

solar drum
#

are u on the 5x king?

obsidian sedge
#

Yes

solar drum
#

we just got banned to states breaking clan limit

#

first we seen moo get banned then us

obsidian sedge
#

I'm so confused lol

#

Can I speak with a admin?

clever gale
solar drum
#

we did

obsidian sedge
#

!ticket

marble mantleBOT
#

Hey, @obsidian sedge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clever gale
obsidian sedge
#

!appeal

marble mantleBOT
#

Hey, @obsidian sedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian sedge
#

I will sit in vc until a admin drags me in and can better explain why I'm banned.

solar drum
#

seriouisly

clever gale
solar drum
#

why were being raided we got banned

obsidian sedge
#

I need it explained why I'm banned

clever gale
vapid oasis
#

extreme i’m in ur core moo spamz in in urs

obsidian sedge
#

nope I never broke the rules though

solar drum
#

how it was us 3 on defending a raid

quasi remnant
#

Just got banned for breaking clan limit, yet we've had the same 8 people in our clan the whole wipe from my knowledge.

solar drum
#

ealier 2x2 was raiding and it was 7v7

obsidian sedge
#

I can't even make a appeal because it can't even understand that I'm banned

clever gale
quasi remnant
near halo
#

lol

obsidian sedge
#

Yeah it's been a few mins

clever gale
clever gale
toxic shard
#

if you are banned for teaming/cycling or clan related stuff make a mute appeal

solar drum
#

yeah well get back to u in 1-3 days after ur base is gone

obsidian sedge
#

It's been 7mins

quasi remnant
#

Do you know who banned us? Are you able to see that information? If so could that admin speak to me and extreme in a call?

obsidian sedge
#

mute appeal??? im banned for teamming how is that a mute appeal

quasi remnant
#

I'm not asking to know that information, im just asking if you do, and if you could ask them to speak to me and extreme.

hoary lance
obsidian sedge
#

Is that not a server ban @toxic shard ?

#

Like how can a admin not have a nice convo with me if he just banned like 8 people

quasi remnant
#

16 people

near halo
#

is me
pay money for kits because server is fun and awesome
gets banned, has no idea why
checks discord to be a good boy, and get "idk, try again later" and "1-3 business days" even though this is definitely not a business, lol.
lots of fun

obsidian sedge
#

my clan member literally bought kit pvp+ today that is fucked

toxic shard
quasi remnant
#

yea i also just got kit pvp+ like 2 days ago

obsidian sedge
#

no i wont make a mute appeal because ill have to wait like 1-3 more days for making a appeal in the wrong section

hoary lance
#

-16 ppl get banned for teaming breaking clan limit where’s the extras 🤔

solar drum
#

yeah got banned to for "breaking limit" when 2x2 was trying to raid us and it was a 7v7 andd the blu comes along and starts stalking us and then bam ur banned

obsidian sedge
#

Marc lets get in a call and work this out\

toxic shard
#

Well either make an appeal or wait until the end of your ban ...

obsidian sedge
#

THERE IS NO TIMER ON MY BAN

toxic shard
#

(I'm not in charge of your ban speaking with me wouldn't help)

obsidian sedge
#

whos in charge? marc

toxic shard
#

That's not a public information

near halo
#

loollll

obsidian sedge
#

Marc let me speak to ur higher up

toxic shard
#

There is a timer in your ban, it expires tomorrow at 9pm CET

near halo
#

You can see the time, but not any notes? lol

toxic shard
hoary lance
#

Just enough time for you to get offlined and get back on and start over

obsidian sedge
#

So you're saying im done for the wipe?????

toxic shard
#

moreover if you didn't started the appeal process by doing an appeal

obsidian sedge
#

I made my appeal

solar drum
#

king x basicaly so u have no option in defending ur purchased kits because people see you are off line

toxic shard
obsidian sedge
#

Can you go review it right now I don't wanna lose my base

solar drum
#

yeah easier said then done 2x2 is raiding us now

near halo
obsidian sedge
#

You're gonna let 2x2 come offline me next

solar drum
#

lamo

obsidian sedge
#

He literally typed in chat earlier saying they were going to offline me and now I can't be online to defend my base!

solar drum
#

i bet their is no evidence of us teaming

obsidian sedge
#

Can I get like bedrock protection around my base??? I don't wanna get raided that would be completely unfair.

near halo
#

Guys - they don't care. These are probably outsourced chat moderators given a script of prewritten responses. We're not gonna get any help here until the ban is over.

raven mist
#

You all can calm down and wait on your appeal to be handled, no need to come on here and spam support as its not gonna speed up your process

obsidian sedge
#

I didn't even have the chance to hook up my 4 SAME SITES

hoary lance
#

Your done king they won’t protect you

obsidian sedge
#

FUCK MAN IM DOOMED FOR WHAT THE HELL SHENZYYY

raven mist
#

Not the first time you’re banned for either cycling or breaking clan limit. You know the procedure im pretty sure.

obsidian sedge
#

who me? I've been banned for teamming

toxic shard
#

"you" usualy refers to your groups

obsidian sedge
#

I spoke with AW in discord and he reduced my ban understanding it was a mistake

near halo
#

This is the first time me and Wildcard are playing with this group - we don't know anything. Thanks for assuming though. (:

raven mist
#

Im talking about the group

obsidian sedge
#

Bro tried Lying

solar drum
#

395 never broken team limit that was oil

quasi remnant
#

First time ive ever been banned

obsidian sedge
#

Funny we all got banned at the same time lol

solar drum
#

we made sure we never went above 8

raven mist
hoary lance
#

So I got an honest question for you admin/mods whatever. Would pulling people into a chat and explaining why you made the decision to ban someone who thinks they shouldn’t be more helpful than trying to strike back or throw shade at the people that are pissed for not understanding

obsidian sedge
#

Shenzyyy what about me I would like to know why I'm banned because I have 0 idea and I'm the leader of my clan

raven mist
solar drum
#

talk to whom we logged in killed a few people did some base work and then got raided by 2x2 and defended

quasi remnant
#

I'm gonna be honest here, 4 of us are online currently and have no clue why we've been banned. I'd like to talk to one of you in a call rather then having to chat this all out. It would be better for both parties.

raven mist
#

We’ll gladly talk to you but that has to be the banning admin as theyr the ones knowing the situation

vapid zephyr
#

what do yall think arguing with staff is gonna do?>

hoary lance
#

If you can’t help then why are you stoking the fires in here Shenzyyy

obsidian sedge
#

We aren't arguing with staff we are just wanting to better understand our ban

vapid zephyr
#

alr, just coming from an outside view

raven mist
quasi remnant
#

I'm not trying to argue, I'm just trying to understand why me and the rest of my clan has been banned. We came in here asking for help and have just been provoked.

vapid zephyr
#

banned from what server

obsidian sedge
#

I am waiting in the call currently for the admin to drag me and explain to me so I can better understand why they banned me/

hoary lance
obsidian sedge
#

Its quite outrageous if you ask me that I have to deal with a silly ban for just no reason

near halo
#

Imagine kicking customers out of your server, just to treat them like inmates and ignore them, only giving expansive estimated time estimates and excuses instead of giving a proper explanation.
10/10 Support staff, would recommend.

raven mist
#

Customers are not excluded from breaking the rules, sorry.

#

Im also not ignoring you and talking to you rn

quasi remnant
#

We are two separate 8 man groups that have been banned for breaking clan limit. With zero explanation, and no proof of breaking said rules.

vapid zephyr
hoary lance
raven mist
#

Maybe slush and king can give you some more info about that

obsidian sedge
#

What info can I give lmao

hoary lance
#

It would be more than we have gained here

obsidian sedge
#

Me and Slush are not even in a clan together like what?

quasi remnant
#

Slush has been offline for atleast a couple of hours now, and relogged when we thought we were getting raided, and got off 20 minutes later.

hoary lance
#

I don’t even know wtf king is 😂

obsidian sedge
#

I am in Moo clan! aka the leader !

#

whos clan also got banned for breaking clan limit at same time

near halo
# raven mist Im also not ignoring you and talking to you rn

Anyway - my time is worth more than talking to these Dorito and Mountain Dew smashing Indian support folks. Ima head out - thanks for the help. I'll make sure to spread the word about Rustoria's true feelings towards people.
Good night everyone! Enjoy your offline, @vapid oasis , maybe you'll actually win! (;

hoary lance
#

Welp tell me how everyone got banned because the admin said you and slush should know king

obsidian sedge
#

I mean Shenzyyy you seem to know a lot why can't you explain what happened?

quasi remnant
#

Slush is the leader of our clan, and I can assure you he also has no clue why we're all banned. He'll definitely be in here asking the same thing in the morning.

vapid zephyr
#

no way you let him say that in here

hoary lance
#

Hokae who are you

vapid zephyr
#

someone who had it open on 2nd monitor seeing you guys harass staff for no reason?

raven mist
obsidian sedge
#

Hokae go work on your music and let us be we are trying just to better understand our ban

raven mist
obsidian sedge
#

I HAVE NO IDEA LMAOOOOO LIKE WTF

hoary lance
#

You sound like you wipe back to front Hokae

vapid zephyr
#

you sound like a sorry cheater :D

hoary lance
#

I’m at work I was watching us get raided so I have no idea 😂

raven mist
vapid zephyr
#

unlucky crying outside the club

obsidian sedge
#

We got banned because we were teamming at 9:00

raven mist
#

No idea what your timezone is

hoary lance
#

I’m an afk cheater 😂

raven mist
#

But im happy you just admitted to teaming

vapid zephyr
obsidian sedge
#

thats what the admin said in the vc

vapid zephyr
#

at least whoever mozo's team is

raven mist
vapid zephyr
#

honestly im sure you are, the stuff ive seen in rust i wouldnt imagine they are very well mannered people :D
\

quasi remnant
raven mist
obsidian sedge
#

Can I get redragged in call i clicked out on accident

hoary lance
#

Bro I’m gonna start reporting everyone that counters me raiding if that’s what it takes to get team banned on these servers

quasi remnant
#

I assume you have proof of something else then, are we not allowed to see that?

obsidian sedge
#

It's quite funny because we were killing each other lol.

hoary lance
#

I’m at work and now I’m banned how does that work

obsidian sedge
#

It was us VLONE, 2X2, and 392 all pvping

raven mist
quasi remnant
#

more then that, there was like 10 groups countering.

obsidian sedge
#

There is literally no real evidence of us teamming its quite funny

raven mist
obsidian sedge
#

I'm banned till 26th like this is so fun

hoary lance
solar drum
#

He said because we were teaming but we were countering a raid

#

So I guess we can no longer counter raids

obsidian sedge
#

Let me message the dudes who must of made the report I'll be right back I'll get the evidence somehow

quasi remnant
#

I mean what can you loophole about teaming? I could understand if we were like inside of their compound not killing each other being considered breaking clan limit, but like I said before we were counter raiding, from my understanding with no intentions. And like I had said before, moo clan had killed us multiple times while we were countering the people raiding them.

raven mist
raven mist
hoary lance
quasi remnant
#

If this is something that Slush and King were doing without the rest of the clans knowing, why aren't just the individual players being banned? If the proof is something like slush and king messaging each other saying thanks for countering, or something along those lines. But even then, I've told people thanks for countering plenty of times, and thats never been an issue.

hoary lance
#

^^basically what I’ve been saying it sound more like individuals involved

solar drum
#

I guess we can no longer counter raids in this server

quasi remnant
obsidian sedge
#

Well most should be unbanned 22nd

vagrant moth
#

are car spawns on us long disabled? cant find them anywhere

hoary lance
#

^this guy

solar drum
hoary lance
#

!appeal

marble mantleBOT
#

Hey, @hoary lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quasi remnant
#

its also funny that we were banned while we were basically being raided and harassed in game.

solar drum
#

They won’t even show us the proof like pictures or video or anything

toxic shard
#

Actually you recieved more information that what we usualy give

solar drum
#

You only mentioned that you had a lot of evidence against us and that’s all. I informed you that we went to go counter a raid and we killed and died by the base owner. You never showed me a video or even a picture of what ever was submitted to backing up your decision

fickle dew
#

can car spawns be fixed on the us long server

#

its unbearable

solar drum
#

I would have loved to even seen a picture of us teaming

vapid zephyr
vagrant gate
#

!ticket

marble mantleBOT
#

Hey, @vagrant gate

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

obsidian ravine
#

Hello, I applied for the position of chat moderator and have not received a reply

clever gale
obsidian ravine
#

I may have accidentally closed the page in the browser where the answer was

obsidian ravine
#

thx

celest wedge
#

Just got an update on rust, now says ,,Server update required!'' when joining Rustoria 2x Vanilla. Does the server need to be updated?

toxic shard
#

I see the client update but I don't see any server that has been released today

#

I didn't restarted my game since the update and I don't seem to be able to get it

celest wedge
#

i kept restarting steam until another update happened, works now, ty 🙂

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sage peak
#

How is teaming asking another clan to counter a raid? We were getting raided by a big clan and I told another clan to counter so there was extra PVP and I get banned for teaming???

toxic shard
#

(speaking in general term, dunno your case)

sage peak
#

Okay so tell me that? Nothing we do is intentional? We’re some of the top players in that server if not THE top, we do nothing intentionally. We were being raided by another big clan and told other people to counter. Both for more PVP and extra guns pointing at them, even if it means extra pointing at us. Tell us not to do it, don’t just ban us instantly maybe?

#

I fail to see how teaming is asking someone to counter a raid? I understand if they come and ONLY shoot the other clan, but for one they didn’t even show up. And if they did, everyone would be fighting everyone?

toxic shard
#

That's not how it works, you break the rules you get banned, if we would only warn people they would abuse it

sage peak
#

For first time maybe a warning should happen. Especially when I donate a TON to this server. That makes me not want to do that anymore. Plus we didn’t even break any rules. You say we’re teaming but we clearly weren’t.

toxic shard
#

Donating doesn't protect you from a ban, if you break the rules you break the rules

#

by experience, donators/teams present for long time are usually more subject to breaking teaming rules

sage peak
#

I’m not saying it should, but there needs to be better communication about it. We’re all easy people to talk to. I don’t even know why I was banned. I was told there’s evidence I was teaming, do I not even get to see that evidence?

near halo
#

Am I able to talk to someone in a support vc

toxic shard
potent stratus
#

#shit mods #oat for head mod

near halo
#

Regarding a VIP chargeback misunderstanding

#

or would I have to wait for my appeal to go through?

#

@toxic shard ^

sage peak
#

Okay that doesn’t help. I understand WHAT the rules are, but if I get banned I should know the evidence against me. People who go to jail aren’t just told their charges and it’s called a day. They get told the evidence against them, that’s all I want. If I look at evidence and it’s clear I did something wrong clearly I won’t argue.

ionic mortar
toxic shard
#

asking another team to come counter a raid you are defending is clearly teaming

sage peak
#

HOW

toxic shard
#

coordination to defend a raid ?

manic relic
#

@toxic shard eva my friend, can you help me find out what happened to him?

toxic shard
sage peak
#

We’re killing them just as much as their eloping us, people do it all the time. It was midnight no one was on, it was boring. Not like we’re asking them to ONLY shoot at the other team

manic relic
#

@toxic shard He was so excited to play in the game that he accidentally cursed and got eva

toxic shard
#

well you should complain to the attackers that they came at midnight

toxic shard
#

on our side there is nothing we can do

manic relic
#

@toxic shard Can you handle it for him?

near halo
#

filling out a ticket right now

manic relic
#

@toxic shard evasion

toxic shard
#

Your friend played too much time with hackers, to the point he is now permanently banned from rustoria, he can't use a new account to play on rustoria

manic relic
#

@toxic shard He was fired for chatting and swearing during the game.

#

@toxic shard nothing else

toxic shard
#

that's not the reason of his ban

sage peak
#

@toxic shard I would also like to make it known that no one even countered. They asked me to counter I said no, I asked them and they said no. So no rules were broken if no one went. Therefore ban is BS

toxic shard
solar drum
#

So what Marc is saying if you are getting raided and you yell out in chat about anything that draws attention to your base and if people show up then you will be banned

near jolt
#

you blocked my teammate again for hacking, although this is an erroneous ban for 3 times you have made such a mistake

#

@toxic shard you blocked my teammate again for hacking, although this is an erroneous ban for 3 times you have made such a mistake

#

Give me proof that he was playing with cheats

near halo
#

just posted my ticket

frosty nymph
#

I play through the gfn. what other cheats?

noble terrace
noble terrace
celest wedge
#

on a completely unrelated note, why the fuck does this server have so many kids running around with vac bans?

frosty nymph
#

why was I banned? what should I appeal against?

near jolt
noble terrace
near jolt
noble terrace
celest wedge
frosty nymph
#

maybe it's time for you to change admins?

noble terrace
near jolt
#

So we Birch you removed the ban last time said that an error occurred why are you not as attentive as you were taken into administrators, when I play real cheats, you sit like blind people like a normal simple player, so mistakes happen and you ban not the cheater but the player

noble terrace
near jolt
#

Call the administrator with moderators there is no point in communicating you need a direct connection with the administration

sage peak
#

Wait you don’t give out proof to the team being banned? What’s the point of receiving evidence then lmfao. Should be a VIP park imo

noble terrace
noble terrace
frosty nymph
#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

noble terrace
sage peak
#

So how am I supposed to fix what I did wrong if I can’t even be told what I did wrong

noble terrace
#

Just put in the info that it’s for a van.

#

Ban*

frosty nymph
#

when I was banned, I didn't even go into the game

near jolt
#

Call me the administrator I don't want to talk to you

noble terrace
near jolt
sage peak
#

“Teaming” but I haven’t teamed nor do I know when. Therefore there’s nothing stopping me from unknowingly doing the exact same thing again.

celest wedge
sage peak
#

I don’t want evidence to appeal, I’m unbanned tomorrow. I want evidence to make sure it doesn’t happen again.

near jolt
#

<@&274971100184576010> why do your assistants ban innocent people and malicious cheaters run around the server without punishment

pastel hazel
#

Isnt it bannable to glitch into cargo? like some people get banned some people dont i dont get it

noble terrace
#

Teaming applies when there’s a clan limit on a server. So if you are roaming, raiding, pvping with, etc another group and the total amount of people between the two of your groups is over that limit, that’s considered teaming.

#

@sage peak ^

noble terrace
sage peak
#

Okay but I’m told I was banned for “asking a team to counter our raid” which I never did. And even if I did, we would have killed them just as much as anyone else, so how is that teaming? (I don’t even know if that’s the reason that’s what I’ve pieced together so far)

noble terrace
marble mantleBOT
#

Hey, @near jolt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

neat pumice
frosty nymph
#

1 min

near jolt
noble terrace
#

I would just be careful of your interactions with players outside of your team in the future.

near jolt
neat pumice
frosty nymph
#

76561198023880941

neat pumice
frosty nymph
#

KuzMiCh my friend

near jolt
neat pumice
frosty nymph
#

thank you very much everything is fine

neat pumice
fleet fog
#

are the servers down?

lofty osprey
#

Hello

#

I have a ban on rustoria for vac ban in cs go can you help

wispy loom
lofty osprey
#

Yes

unkempt flower
#

vpn ban

#

Steam ID:76561199471339300

willow magnet
#

hi! how do i link my yt/twitter to this server so i can gain points for it?

fierce mulch
willow magnet
marble mantleBOT
#

Hey, @willow magnet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

unkempt flower
#

The top management asked me to come to you。 You can solve it immediately

#

vpn ban
Steam ID:76561199471339300

willow magnet
neat pumice
willow magnet
unkempt flower
#

@neat pumicePlease help me

neat pumice
neat pumice
unkempt flower
#

ls that all right?@neat pumice

neat pumice
unkempt flower
#

You can enter

#

Thank you and hope 。 you have a wonderful day

neat pumice
unkempt flower
#

💯 @neat pumice

open brook
#

it has been 3 days when i made my appeal right now

pure wind
#

I got vpn banned, here’s id # 76561198307689034 EU 2X.

#

<@&274971100184576010>

ocean thistle
marble mantleBOT
#

Hey, @pure wind

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pure wind
#

It doesn’t work bro, appeal not always work for vpn ban.

shell pawn
pure wind
#

Thank you!

shell pawn
#

!ticket

marble mantleBOT
#

Hey, @solar meadow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
#

Also, please refrain from calling them out in public chat. This can make it harder for us to catch the cheater.

solar meadow
#

i did a ticket in game but i cant submit video footage there

shell pawn
#

You can create a new ticket if you have too

solar meadow
#

ah i see, thanks! 🙂

shell pawn
#

No problem!

uneven basalt
#

where to get updates on a ban appeal ?

torn hinge
#

I dont understand i got "banned" for exceeding group limit i go to appeal and it i got denied stating "THE CYCLING OF MEMBERS IS NOT ALLOWED ON THIS SERVER ,ONCE KICKED YOU CAN'T INVITE BACK A MEMBER OF YOUR TEAM." we never invited anyone back we kicked, we kicked one person and invited one person and that was it

ocean thistle
ocean thistle
uneven basalt
#

bro i go afk and they inv a random to our team and bro injects and we all got banned

marble mantleBOT
#

Hey, @uneven basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

uneven basalt
crude snow
#

!appeal

marble mantleBOT
#

Hey, @crude snow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

visual drift
#

Hey i just wanna know why i am banned still, i waited out the ban but now it says i am just banned

rough willow
#

Are u giving unbans for breaking team limit or no?

rough willow
gusty basalt
fierce mulch
runic marlin
rough willow
runic marlin
#

Try and appeal as a server mute instead.

wintry bone
#

is there anyway to make tickets to get people banned... alot of people are reporting this guy and i got record of him also and he is killing the pop on this server

marble mantleBOT
#

Hey, @wintry bone

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wintry bone
#

@junior wing thank u

shell pawn
rough willow
floral escarp
#

Should say in discord dm's if your appeal was denied or accepted no?

rough willow
#

Should be updated on web page when I dont want to link discord, no?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shell pawn
crude snow
#

please help me urgently if you can, I filed an appeal, it was accepted, I go to the server and it is written that I am banned for cheats (Rustoria Bans
БОТ
— Сегодня, в 19:09
Appeal Submitted
Your appeal has been submitted and is subject to review from our administration. You'll hear from us soon!

Сегодня, в 19:09

Rustoria Bans
БОТ
— Сегодня, в 19:53
Appeal Update
Our administration has reviewed your appeal and it has been accepted.

Сегодня, в 19:53)

fierce mulch
cedar junco
#

Hey can an admin help me get unbanned got 4 hours left on my ban am I able to get unbanned before please help

crude snow
#

после апеляции ждать?

fierce mulch
#

и бан пройдет, там не сразу разбанивает просто

ocean thistle
ocean thistle
marble mantleBOT
#

Hey, @cedar junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cedar junco
#

It’s saying I can’t appeal

shell pawn
cedar junco
#

Like a week ago

shell pawn
#

And im guessing it was denied?

cedar junco
#

Yup but it’s only four hours left and my team needs me and it’s my first time getting banned

shell pawn
#

You will have to wait out the 4 hours

cedar junco
#

K

#

Does it make a difference if I’m from Europe lol

shell pawn
#

No?

cedar junco
#

Lmao was only kidding have a good day lmao 🤣

frozen tendon
#

whole clan just got banned for no reason tf? <@&274971100184576010> didnt even script check

frozen tendon
#

76561198357404079

lilac nova
frozen tendon
#

lmfao

balmy cypress
frozen tendon
#

istg got on for 5m and got banned

#

which friend btw?

runic marlin
#

DMs

hardy fox
#

How long will it take to get my unlink request answered and unlinked.

modest blade
#

!appeal

marble mantleBOT
#

Hey, @modest blade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic marlin
hardy fox
#

alright then

clever gale
#

!rules

marble mantleBOT
clever gale
#

No walling off huge areas, or claiming unreachable areas (monuments). Quarry monuments are excluded in this rule.

#

@undone seal

wicked sphinx
#

adddyman how much longer do i have till my ban is over

paper sparrow
#

I subscribed to youtube but I'm not getting the credit for it on Zeus. Toon Name: Fighter. Youtube ID: Eric Wiggins

small ember
#

is using macroes allowed

uneven basalt
#

when do i see if i get unbanned

#

i linked my discord

neat pumice
neat pumice
paper sparrow
#

THanks..

neat pumice
small ember
#

so using macroes to autofarm outpost is also not allowed

paper sparrow
#

everything else is link except for: Twitch, youtube, and staff.

small ember
#

im on us long someone is using macroes or auto clickers to farm fertiliser machine

#

his name is benebehen1 or something

worldly plover
#

Hello

main spindle
#

I subscribed on youtube and followed on twitch and didn't received the extra shop points, can anyone help me?

neat pumice
worldly plover
#

i died IN outpost with 750 scrap i was on the way to buy a mini

#

i disconnect on a chair, could be that ?

small ember
#

mono im clicking f7 nothing is happening

lament brook
#

@worldly plover yes it sucks that it happened but we do not refund any lost loot. Sorry

worldly plover
#

that wasn't what i wanted

#

i just wanted to know why

lament brook
#

Your in support Chanel so I assumed you were trying to get help.

#

My boss is typing

shell pawn
#

If you fall asleep at outpost, the game will kill you if you don’t connect quickly

main spindle
#

wow, you admins just ignoring me cuz im black

lament brook
#

I'm sorry. What did you need help with?

lament brook
#

As mono told someone else youtube doesn't work

#

Mightve thought you were together bc of very similar question. Sorry for the wait.

subtle cape
#

!appeal @young pivot

marble mantleBOT
#

Hey, @young pivot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

granite basin
#

can i play on rustoria if i got a game ban ?

drowsy maple
granite basin
drowsy maple
floral escarp
#

Accidental bans rarely happen

granite basin
drowsy maple
#

sure

long shell
#

When authorizing to the site from one account, outdated information (nickname) is displayed and statistics about the VIP service are not updated, what should I do?

sage peak
#

@toxic shard why are some of my guys saying theyre perm banned???

vapid zephyr
#

were you on kings team

sage peak
#

Perm ban for exceding team limit? Yet Oil can openly play with cheaters and get banned for one wipe LOL what?

stone olive
sage peak
#

ReactionzFPS and trippywes are saying their bans are perm

drowsy maple
sage peak
#

!steamid

marble mantleBOT
sage peak
#

76561199150220572 this is Jacob

#

@drowsy maple

drowsy maple
#

and the other?

stone olive
#

i play rust with geforce now and i can't play in rustoria coz they use a vpn

marble mantleBOT
stone olive
gentle cipher
#

hi this guy 95.ktoprochitalzdohnet a bug user. He ask for a trade througth a trade window and change a scrap quantity in last moment to 2 scrap when you press the TRADE button. And you sell only for a 2 scrap.

#

this is allowed? can we ban him?

drowsy maple
drowsy maple
stone olive
drowsy maple
sage peak
#

they logged in and their screen said permanent

drowsy maple
#

For which player?

sage peak
#

trippywes and ReactionzFPS, can yall do PC checks? Like if I openly ask you to join a call and check my PC can you do that? Because apparently people think I cheat and trippy cheats

drowsy maple
#

Can you provide the other players steam acct so i an look?

sage peak
#

I dont want something backfiring on me bacause Im good at the game.

sleek sigil
#

where do i report player cheating on rtg?

drowsy maple
sage peak
#

I asked for it, and he hasnt sent it yet hes at work. I just want a LIST of shit we did wrong so we know not to do it again. Were one of the top clans in the lobby and we love it here, we dont want to lose that because of some BS

drowsy maple
#

lets see...

#

Its a team limit ban.

#

its lifted on the 22nd

sage peak
#

yes, but Ive been told 16 people reported me for cheating

drowsy maple
#

02/22/2023 3:00 PM est

#

told by who?

spare widget
sage peak
#

i dont remember the name it was in a call not too long ago, someone from here

drowsy maple
#

are we talking about being reported or are we talking about breaking clan limit?

#

because you and jacob both have temp clan limit bans.

sage peak
#

Im not cheating, but Ive seen friends get banned for it when they werent so I dont want to risk it. I played professional PUBG for 3 years so Im good at the game. I understand the BAN is for teaming but I want to clarify everything else as well so theres no issues going forward

floral escarp
#

Why does some people have the role "Us Main Vip" and others have "Donator"

gloomy spindle
drowsy maple
#

i see jacob didnt appeal it also, they mightconsider putting an appeal at bans.rustoria.co

sage peak
#

I didnt appeal it either, I just plan to ride it out, I just want to make sure nothing else comes up.

#

Which is why I want to do a PC check, idk how they work but then at least someone can lay eyes on the fact that I dont cheat, because I am accused of it a LOT

drowsy maple
sage peak
#

No thats not what Im saying, I understand its a teaming ban, but in our eyes we didnt team. We want o know HOW we did so we can avoid it in the future

vapid zephyr
sage peak
#

We dont want to know so we can find loopholes, we just dont want it to be an issue again. I pay a lot of money towards these servers and I would hate to be banned after spending as much time and money as I do lmao

drowsy maple
#

Id recommend you put in an appeal and state all this so the banning admin can have a look at the situation.

vapid zephyr
#

why dont i have verified in this server but i get the points for it in game

#

i did the whole ./auth thing and it didnt work. i think its because it was linked to an old account that got banned

sage peak
#

Alright, thanks.

vapid zephyr
#

is there any ways to fix this?

sage peak
#

also Dale, when I try to do the like follow on twitter stuff for the loyal kit it says I cant, it never auths me for youtube, twitter, or twitch

vapid zephyr
thin plover
drowsy maple
thin plover
#

the rest should

sage peak
#

other people have had no issues. I asked if the loyal kit is a thing and people said yeah but I can never get it to work

vapid zephyr
#

they dont work for me either :/

sage peak
#

yeah I follow twitter and it still says I need to follow, im in the discord server clearly and it says I need to join, and twitch and youtube are the same, but you said youtube was down

drowsy maple
visual drift
#

!report

marble mantleBOT
#

Hey, @visual drift

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sage peak
#

well unfortunately as you know I cant reauth right now LOL

ivory rune
#

how do i get rewards i did everything

sage peak
#

go in game and type /auth then use kits accordingly

ivory rune
#

i wil try

drowsy maple
sage peak
#

yeah I only have 1 alt and it only has discord kit, I only use it to buy extra kits lol

ivory rune
sage peak
#

I hope that isnt bannable either, I wouldnt see how it is but if it is I have no issue stopping

sage peak
#

good lol

#

yeah so idk, I get 5 points per hour in game but somehow other people are getting I think 11, I would like to change that if someone could help lmao

vapid zephyr
#

i only get 4 :/

frail wadi
#

10x crashed

iron surge
#

10X EU DOWN..ROLL BACK ???

compact quartz
fierce mulch
#

i cant connect, client integrity violation, already restarted game

runic marlin
marble mantleBOT
iron surge
#

ITS LOADIINNG NOW ....

tranquil jay
#

can i get a tp on 10x, it rolled back and im stuck super far away

#

or a boat, please help

fierce mulch
tranquil jay
#

I know but maybe this one time as I got royally fucked up from the roleback.

junior wing
#

nope, sorry.

zinc fox
#

Lol

wicked sphinx
#

@drowsy maple how much long until my ban is up i forgot what date u said

tawny frost
#

Yo could i get an admin on the monday thursday 2x

#

some mfs have trapped us in the gambling car

ancient dune
tawny frost
#

how is that not

tawny frost
#

that means im literally stuck

cedar junco
#

yo i need help was banned a week ago waited the timer and now its saying im still banned

#

@drowsy maple

wicked sphinx
#

76561199233556647

gentle crow
#

Wondering if anyone knows how to fix my sprinkler system. I've heard of some type of bug recently, where sprinklers would stop working if the water source water/power cuts out.

I have a steady water source with full power, and I've never had these problems before. I honestly haven't play much since last year, and I have a very good handle on my farm. Everything should be running smoothly, but I've had to re-hose all my sprinklers(24) multiple times a day. I don't have time to do anything else if I need to keep fixing this system, that should be working fine.

on: Rustoria.co - US Medium

drowsy maple
cedar junco
#

???????????????????

#

can a admin please help me

drowsy maple
marble mantleBOT
cedar junco
#

76561198965059811

young pivot
#

@drowsy maple thanks dale, much appreciation

cedar junco
#

so how will i be helped dale

drowsy maple
#

you may need to wait a bit more

young pivot
#

⭐ ⭐ ⭐ ⭐ ⭐ Toria Staff

gentle crow
cedar junco
#

@drowsy maple its still not working

modern tree
#

anyone know why it says ,,Disconnected: EAC: Client integrity violation'' when i try to join a rustoria server

ocean thistle
hollow brook
#

Guys! 2x Vanilla, R11 Square, cheater boom our mini and stole a lot of weapons, admins please come!

marble mantleBOT
#

Hey, @hollow brook

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

modern tree
raven mist
modern tree
#

i even restarted rust 2 times

ocean thistle
marble mantleBOT
modern tree
valid bloom
#

!appeal

marble mantleBOT
#

Hey, @valid bloom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

open agate
#

!appeal

marble mantleBOT
#

Hey, @open agate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy dome
#

Where do i report racist signs?

drowsy maple
marble mantleBOT
#

Hey, @drowsy dome

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drowsy dome
#

racist sings in t22 middle on monday server kids spammin racist shit in chat too.

drowsy maple
drowsy dome
#

done

weary moss
#

i cant use my kit pvp+

light lake
#

where do i go for ban appeals

tidal dew
#

there was an issue processing my ticket request

lyric basalt
marble mantleBOT
#

Hey, @light lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

light lake
#

thx

tidal dew
#

there was an issue processing my ticket request

lament brook
#

@tidal dew is there something I can assist you with ?

tidal dew
#

yes i tried to report a cheater in game and i got the error

lament brook
#

Report it through our website then

marble mantleBOT
#

Hey, @lament brook

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drowsy dome
#

someone come remove these toxic racist signs on monday server t22 i made a ticket

uneven surge
#

!appeal

marble mantleBOT
#

Hey, @uneven surge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thick bolt
#

/ticket

marble mantleBOT
#

Hey, @thick bolt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

empty meteor
#

i need help with my appeal it wont let me appeal i was banned for hacking after logging in on game banned account by accident (that is banned for 700 days+) then trying to log in with my non game banned account.

orchid anchor
empty meteor
#

it just says appeal denied

orchid anchor
marble mantleBOT
orchid anchor
#

Please grab your steamid so one of the administrators can help you. : )

empty meteor
#

of my non game banned account?

#

here is my non game banned account 76561199128083049

verbal zenith
#

@drowsy maple

orchid anchor
drowsy maple
#

1 second

empty meteor
orchid anchor
#

Was it about the same ban?

#

or did u get unbanned and then later banned again?

lofty locust
#

Disconnected: Steam Auth Timeout - i dc every now and then, what could be the problem?

empty meteor
near halo
#

Can I get a permit for a vpn?

orchid anchor
junior wing
orchid anchor
lofty locust
near halo
orchid anchor
#

<@&274971100184576010> for neither me and Sochnyy the button in #network-support-old works. Is there a problem you could fix?

empty meteor
ancient dune
empty meteor
#

yeah im saying i played on the server alot, and my game banned account has 770 days on it

#

when i tried to load into the server it said i was banned for hacking

ocean thistle
empty meteor
ocean thistle
empty meteor
#

can i submit the ticket as a generic ticket

#

and explain all the stuff

drowsy maple
verbal zenith
#

Tommorow i'm off to bed @drowsy maple

junior wing
#

Rejected

inland raven
#

Can you get banned for stream sniping?

junior wing
#

Would presume so

#

Not sure tho

junior wing
lone hinge
inland raven
#

Oh so if its not in the rules it means others can do it?

lone hinge
inland raven
#

bc i think someone on rustoria us mondays got banned for stream sniping a1dan8992 and hjune

#

he got banned off 70 servers or something crazy

#

and im asking myself. what rule did he break lmao

#

i mean people would obviously take advantage if they see someones running back to base loaded on stream. its just the way rust is

toxic shard
#

there are different level of streamsniping, if it reach a certain level we might take action

#

the safest way to play is not to do any 🙂

subtle spade
#

Im sorry for saying the Nword in chat i do apologize it was a miss imput and my dog ate me

junior wing
#

Glad you apologized

subtle spade
#

10 minutes is a long time i learned my lesson

junior wing
#

Ok thats great and all but this is #support so unless you need support please move to #general

sage peak
#

I wanted to confirm our teaming ban ends tomorrow for all players. Extreme was saying an admin told him the 26th.

drowsy maple
near halo
#

what is the problem

drowsy maple
#

itll be right back up

near halo
#

🫡

tepid rover
#

where do i sumbit a ticket?

frosty slate
#

Admin

tepid rover
#

just dm a admin?

west osprey
marble mantleBOT
#

Hey, @tepid rover

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tepid rover
#

!appeal

marble mantleBOT
#

Hey, @tepid rover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

magic mirage
#

!ticket

marble mantleBOT
#

Hey, @magic mirage

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

solar plume
#

funny how SUSU gets 9 ppl banned for hacking last wipe and the whole team isnt banned for a week

#

But if any other group has 1 team member banned its wraps

#

@hushed finch you have been typing forever hard to think of a response aye?

#

nothing to say, but your afraid to lose your groups. SUSU hard cheating in raid defenses but only banning the cheaters not the group?

native cove
#

it doesn't work like that

solar plume
#

it does work like that
clearly states it in their TOS, they do it for every group

#

<@&274971100184576010> respond stop gate keeping

native cove
#

can't blame 50 people because of 1 clown how is that their fault? do you know how many clowns hide their true personality until they actually f up? so others have to be blamed because 1 guy sucks and decided to f it I'm activating everything

solar plume
#

Its in their TOS mate they have banned multiple 20-30 mans due to this. Also SUSU got 9 fcking cheaters banned over and over again blatant hacking in raid defense.

junior wing
#

Take this somewhere else please

native cove
#

friski 😄 dang i didn't know you were chat mod xd

solar plume
#

Your a discord mod you have no say mate I dont want to hear a response from you

timber bridge
west osprey
native cove
solar plume
#

Their entire group was not banned dont lie

timber bridge
hushed finch
solar plume
#

Yeah it did when we were raiding them and u banned 9 cheaters on their team throughout the day

hushed finch
#

Glad to be able to clear this up for you. 🙂

solar plume
hushed finch
#

Please provide me any IDs and I can take a look. I can assure you that if we ban a user for cheating, the team will be removed as well.

solar plume
native cove
#

xd

solar plume
lost zealot
#

us long has been down for so long what the flip

west osprey
tulip saddle
#

<@&274971100184576010> i cant join us long right now for some reason please fix this

hushed finch
tulip saddle
#

yo admins

west osprey
solar plume
#

Alr mate im not gonna keep arguing this you boys gate keep your groups so hard. legit 9 people banned throughout the wipe youd think your admins would know to ban the group they are tagged with and in tc access with as every other server would

west osprey
tulip saddle
solar plume
#

Lorie do you even admin or did they make you admin bc your a women?

timber bridge
west osprey
solar plume
#

check your logs your an admin , also you bannedmy tickets when I started talking about this

west osprey
weak pumice
#

Any admin here that can check my account.. I tried to log in and got insta banned for hacking.

tulip saddle
marble mantleBOT
weak pumice
#

I tried to write an appeal and it said im not banned and i try to log in again and it says im banned again.
76561199129145474

thin plover
#

Try to appeal as a mute then but maybe Mr Bengley is looking into it

west osprey
drowsy maple
native cove
#

xd

weak pumice
lucid fossil
#

i was banned 20 mins ago for no reason and when i try to appeal it says im not banned, can anyone help?

marble mantleBOT
lucid fossil
#

76561199109376526

hushed finch
marble mantleBOT
#

Hey, @lucid fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pseudo oar
#

hey when does staff applications get checked

native cove
#

admins :3 can i get my old stats back like when i first joined the discord server I'm looking at my account now and January 17th 2023 isn't legit xd

lucid fossil
#

yea

fossil igloo
native cove
#

i know xd

#

Not to flex or anything but uh my history here is kinda clean B)

#

why am i typing in support >.>

lone hinge
weak pumice
#

Thanks to the admin that checked my account.

thin plover
#

Then one of us will message you

pseudo oar
#

ok how long does it normally take?

thin plover
#

Couple days, depend on the staff checking it

pseudo oar
#

ok thanks man

hoary lance
#

!appeal

marble mantleBOT
#

Hey, @hoary lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

static saffron
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Can I somehow pass the unban check? since the appeal is meaningless, they just threw it away from nothing

lone hinge
near halo
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when is us main going up

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mondays*

static saffron
fossil igloo
near halo
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sorry meant mondays

ancient dune
hoary lance
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Hello support I just submitted an apeal and turns out i just needed to relaunch rust for the ban to disappear. That being said I still think the appeal is worth reading lol

lament brook
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@hoary lance what's the banning message

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?

hoary lance
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The ban message was "banned breaking team limit" i was at work had no association but now i got that message relaunched and now im in rust but no base now lol

ancient dune
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were you on a vpn perchance?

near halo
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when is us mondays going up

hoary lance
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nope

cursive kayakBOT
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@near halo

:flag_us: US Mondays

IP: connect mon.rustoria.us
Next Wipe: <t:1677528000:F> (<t:1677528000:R>)
Wipe Schedule: Mon @ 3PM
Map Size: 4000
Team UI: 12

timber bridge
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Use the connect command in F1 console.

round jetty
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Is mondays down?

timber bridge
cunning flame
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I got a question when in March does it wipe?

ancient dune
marble mantleBOT
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Hey, @cunning flame

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1677783600:F> (your local time) is the time of the next force wipe and it will happen <t:1677783600:R>.

cunning flame
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Thank you

undone garnet
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hey where do I report someone from RTG

thin plover