#support

1 messages · Page 151 of 1

weak flicker
#

We where splitting up like it was 2 teams, not 1

fierce mulch
#

try to appeal as mute

desert solstice
#

cool ty

novel hare
#

any admins available to help me?

lone hinge
novel hare
#

im streaming on twitch rn with a buddy thats also streaming

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and we are being stream sniped heavy while trying to progress

lone hinge
#

I suggest using all the usual stream sniping prevention tactics as everyone else

#

Blocking map, delay, removing chat, etc

novel hare
#

is it not a bannable thing to stream snipe?

lone hinge
#

No

novel hare
#

ive seen big streamers get people banned for stream sniping

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so is it only big streamers ig haha

raven mist
#

By the looks of it you are not even using streamer mode and not hiding your map

lone hinge
#

And considering your name is literally twitch link I'm not surprised you're getting sniped

raven mist
#

Makes you an easy target to streamsnipe

novel hare
#

yeah i get that but im trying to promote myself so i can grow and being constantly stream sniped

lone hinge
spare widget
safe dock
#

how do i turn ad back on

raven mist
#

do /ad "5" for 5 seconds delay

summer crypt
#

can someone move me in support pls?

lone hinge
marble mantleBOT
#

Hey, @summer crypt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tribal nova
#

Quick question

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i got banned for exceeding group limit but we cycled members correctly broke bags and changed codes and kicked him so how did we get banned?

wanton cairn
#

Rustoria 2x EU not spawn mlrs module

lone hinge
marble mantleBOT
#

Hey, @tribal nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

manic crane
#

How do I know when my appeal been denied or accepted?

thorny heron
#

Hello, I ask you to add me to the white list, the reason for this request is that I am sometimes sent to the ban for the reason of the cheater and unban either after an appeal or the ban itself subsides (the real reason for the bans is that I play through the geforce now cloud service). This problem has been haunting me for more than a year.

lone hinge
normal hound
#

If my friend was banned for cheats and our whole team was banned for playing with a cheater, but he was sent to ESEA, and after 15 days he was banned. Can our clan get compensation for a spoiled vipe and a week of ban.

raven mist
#

esea?

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This is not Csgo

normal hound
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I do not know exactly where he was sent, but his ban was canceled

raven mist
normal hound
thorny heron
normal hound
raven mist
normal hound
#

And okay, will there be something or not

toxic edge
#

Why in the world did i get a 3 day mute?

lone hinge
toxic edge
#

ChoppaChick

lone hinge
toxic edge
raven mist
lone hinge
#

^

toxic edge
#

yeah, didnt spam or say anything

raven mist
#

You tried to get other players muted by saying a slur

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i mean

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Lets not discuss as this as its gonna be pointless

toxic edge
#

the guy asked how he can get muted

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and i never said a word

calm yarrow
#

7651198271676632 very sus on us medium

lone hinge
lone hinge
marble mantleBOT
#

Hey, @calm yarrow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wind trout
#

are we allowed to rotate team members on the group cap servers, im thinking about the 3x but idk who wants to play and im wondering if we can change our teamates

spare widget
lone hinge
#

This should resolve all of your questions about the teamming rules

wind trout
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ty

topaz temple
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i gotta question when i make a ticket where will i be messaged at?

toxic shard
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ingame or the website depending where you made it

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but include all the info you have in the ticket already, we often don't discuss in the ticket

topaz temple
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well im banned for no reason

toxic shard
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oh the appeal, we never contact you, you need to check the website often

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or you can link you account in /auth and then the bot will message you

topaz temple
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l like ive been trying to talk to someone abt it jsut to figure out what to do but i cant figure it it out

strong aspen
#

it says you get updattes if you join the discord

toxic shard
#

yes if you link your steam/discord the bot will give you the result

#

but we rarely discuss with people, we review the case and give you the result

strong aspen
#

theres the real answer

toxic shard
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(the same I gave before but rephrased :))

topaz temple
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i understand that but under the circumstances i was wanting to dicus whether this is a bannable offense becasue it linked my ip to another account thats not even mine and i got banned for it

toxic shard
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It will be reviewed by an admin. in most case discussion is not needed

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words are not a proof of anything, we base our bans on technical data

topaz temple
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this is waht happen and im just curious on what u thin k

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im banned for cheating I think its cause I logged on my buddy's account that was apparently suspended for 3 days it wasn't like actually cheating but he does like trading so he bought an extra account and he got serbbed i logged onto it and tried to join the sever because my account kept saying steam auth failed so I tried to log onto his account to see if it would work and it said that he had been banned for cheating because he was currently serbbed because where the account was new but I didn't know what that meant so I tried to log into it and it said he was banned and he said he forgot that it had gotten serbed so when I logged back into my account and I tried joining the sever it said i was banned for cheating I'm fully legit I have over 2k hrs with skins I've never cheated I just don't know what to do

toxic shard
#

Not gonna appeal you ban here, the website is here for that

topaz temple
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i understand that im jsut wanting to know if taht is a bannable offense

toxic shard
#

spead reading I would say there is quite a big issue here

strong aspen
#

Sounds like an excuse for a banned alt from their pov

toxic shard
#

your friend is most certainly ban evading, you are repsonsible of your account, you giving your account to a friend is your issue, the ban might be legit

shut cliff
#

!appeal

marble mantleBOT
#

Hey, @shut cliff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
#

but speaking in general, not about your speicifc case

strong aspen
#

So Marc question

toxic shard
#

as I said I won't appeal it here, you will get the response when your appeal is handled

strong aspen
#

Does the server IP ban?

topaz temple
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but what im saying is ive never been banned or have anythig on my account and the other account has an a susspension not a perm ban

toxic shard
#

everyoen does

toxic shard
shut cliff
#

Marc I just got banned for Hacking and it was the first time Ive ever loaded into the Rustoria 5x. I simply dont understand why or how?

marble mantleBOT
#

Hey, @shut cliff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

strong aspen
#

Would you get unbanned if you are banned by being on the same IP? (Someone else on the IP was banned on it)

shut cliff
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Appeal says to have screenshots and evidence when ive never even loaded in. i dont understand that at all.

toxic shard
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if it's not you there are high chances you will be unbanned

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if we "think" it's you we will keep the ban

shut cliff
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not to mention is said I just got banned. Meaning Before i even loaded in I was banned. wtf

strong aspen
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Yeah it was a family member that was banned

topaz temple
#

well shit thanks reaper lmao idek him but he helped me out

toxic shard
topaz temple
#

what abt my chances marc:)

toxic shard
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and having a brother is not enougth, we need to see that you are 2 players from a server perspective

strong aspen
#

We were banned well playing at the same time a while ago and I recently got unbanned for association

toxic shard
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well then things seems to be working well 🙂

topaz temple
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what if the account has only logged onto the sever once before and it was on my ip can u see where its also been logged in at

strong aspen
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We both were playing on diffrent teams with diffrent people

topaz temple
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because i dont know fs wether he ever joined the sever on that account ik he play on rustafied

toxic shard
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you are the only one responsible, it's your account, who play on it is your responsibility

strong aspen
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My brother and my brother both were moving and doing things at the same time

toxic shard
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you give your car to your drunk friend to drive home and he make an accident, you will have issue too, here it's the same

topaz temple
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i didnt give my account to anyone what im saying is i was unable to log in on my account so he gasve me is other acount i tried to log onto the sever it said banned for cheating and he said he forgot he had been cerbbed and said that he would be unbanned in an hour so i tried to log into my account again and join the sever and it banned me for cheating

shut cliff
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Marc Its been 15 mins since I was banned and wont let me appeal. I didnt even load into the fucking thing. So how could I possibly be hacking????

toxic shard
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give it a bit of time

toxic shard
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just giving random example

strong aspen
#

Marc considering I was baned for association (Recently unbanned) how could I be the same person as the person who was banned for hacking?

toxic shard
strong aspen
#

Not asking you to I just wanna know your opinion

toxic shard
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I'm speaking in general term, I didn't opejn your profile therefore I dunno your cases

topaz temple
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yeah i understand that but what ur giving me is the complete opposite of waht happened and u jsut said that if it is u guys can see if its two different people then big chances youll be unbanned

toxic shard
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if we would base an unban o nwhat peopel say we would need to unban everyone

shut cliff
#

Marc could you atleast check why Ive been banned considering Ive never even played the 5x Trios server. Didnt even manage to spawn on the beach just instakicked and said I was banned.

toxic shard
shut cliff
#

No shit but how would I be banned when Ive never played the server.

toxic shard
#

Not the place

toxic shard
shut cliff
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I cant even fucking appeal it keeps saying Im not banned.

toxic shard
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you can make a mute appeal if it still dosn't work

toxic shard
open brook
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would not know

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but u should look at my appeal

toxic shard
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you will get a response in 1-3days, no need to ping any admin, it won't accelerate the process

glad rover
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i got wrongfully muted not warned. it was by a rogue chat mod.

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@toxic shard can i be freed please

marble mantleBOT
#

Hey, @glad rover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
#

your mute seems well deserved

glad rover
toxic shard
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6 actually, by the look of it you were stop by the mute

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all good here, the chatmod did an exelent job !

glad rover
strong aspen
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Marc why would I have gotten banned as soon as I just got unbanned before I could even get out of sleeper

toxic shard
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it's up to you to know the rules

glad rover
#

first time ive not seen a warning. but ok i will remember now :)

toxic shard
raven mist
#

So you are familiar with it?

strong aspen
toxic shard
#

yeah he is quite familiar with breaking the chat rules 🙂

glad rover
#

🙂

raven mist
glad rover
#

i saw the people who muted me team spam the chat for 2 minutes straight and none of them muted my screen was filled might want to look into that.

toxic shard
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be free to make a ticket if a chatmod is not taking action ingame

glad rover
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well they take action against the people they are arguing with!

hushed ledge
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Can someone check my ticket

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ingame eu medium

steep juniper
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im trying to connect but it just kicks me and says ban evasion what should i do to fix this?

royal thicket
#

false ban #2 on one of my teamates - maybe in 1-5 business days he will get a response.

marble mantleBOT
#

Hey, @steep juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

orchid anchor
vernal scarab
#

I cant use /shop on the 5x does anyone know why?

stiff widget
royal thicket
edgy reef
#

!appeal

marble mantleBOT
#

Hey, @edgy reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stiff widget
steep juniper
#

face could you review my ban appeal

royal thicket
azure berry
#

someone explain to my when when as soon as i joined and i invited my teammate to my clan and i was just me and him i got banned

orchid anchor
orchid anchor
royal thicket
#

Sick of ego bans from knuckle dragging mouth breathers, when scripters and hard hackers roam free FOR FUCKING MONTHS

azure berry
#

banned exeecing team limit of three

stiff widget
royal thicket
orchid anchor
orchid anchor
marble mantleBOT
#

Hey, @azure berry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

azure berry
orchid anchor
azure berry
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no like 2 hours ago

orchid anchor
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hmm that's weird.

azure berry
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i submitted a mute apeal instead tho

orchid anchor
#

One of the administrators will help you further on.

royal thicket
#

multiple admins reviewed dulls ban, WRONG. LUCKILY were friends with an admin and he decided to go out of his way and help us.

stiff widget
mystic creek
royal thicket
orchid anchor
royal thicket
stiff widget
stiff widget
royal thicket
stiff widget
orchid anchor
marble mantleBOT
royal thicket
#

official server ran by 17 y/o ego freaks that dick ride popular players

toxic shard
#

looks like unmuting you would be a really bad idea

royal thicket
stiff widget
# azure berry who bro because i need help

Hello there, Your ban is also correct, it will expire in 3 days, To remove a member from your team and replace them with another, you must clear codelocks/TC/autoturrets, as well as removing any bags this player may have. Keep in mind, once someone leaves your team, they cannot join back until the next wipe (See Cycling Members Rule). also Do not give away your bases on this server, it is not permitted and may result in a ban. https://rustoria.co/rules/modded

Rules and guidelines for Rustoria modded servers.

toxic shard
azure berry
#

yall are brain dead mfrs

royal thicket
azure berry
#

like fr bro i was just me in a team and i invited 1 person and got BANNED

royal thicket
mystic creek
orchid anchor
royal thicket
#

prodigy mouth wide open, wipe your bottom lip you fuckin brainlet

orchid anchor
#

!appeal @mystic creek

marble mantleBOT
#

Hey, @mystic creek

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

orchid anchor
#

Please continue the conversation in #general if you don't need support.

stiff widget
azure berry
spare widget
azure berry
orchid anchor
#

Please refrain from arguing in here. If you don't need support. Please move to #general

spare widget
golden cloud
#

Hi i went to sleep at outpost on the 10x and when i got back in it said i died by suicide? I'm not sure what happened some help would be great

orchid anchor
drowsy maple
golden cloud
#

i see thank you

orchid anchor
#

np

drowsy maple
lapis swan
#

I got banned for no reason?

orchid anchor
lapis swan
#

It just tells me to go to the discord

orchid anchor
#

Alright one of the admins will help you when they can!

lapis swan
#

Alright do u want me to tell u why I think I got banned or no?

orchid anchor
#

You can but you don't have to.

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Please while you wait get your steamid ready.

#

!steamid

marble mantleBOT
lapis swan
#

I copy'd it what do I do now

orchid anchor
#

You're allowed to ping an admin, and make sure to give your id to the one that responds : )

lapis swan
#

Is dale an admin?

orchid anchor
#

yep

lapis swan
#

So do I @ him on this or personal and send him my id

orchid anchor
#

<@&274971100184576010>

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I did it for u. Now you'll just have to wait until you get helped : )

lapis swan
#

Oh ok thank u boss

orchid anchor
#

Goodluck!

mystic creek
thin plover
lapis swan
#

Berch

thin plover
#

there you go

raven bison
#

@thorny dune DM him

thin plover
#

^

raven bison
lapis swan
#

I did

lapis swan
raven bison
vocal socket
#

how do i redeem the air drop kit with the 5 airdrops?

lapis swan
#

Ok thanks

raven bison
mystic creek
raven bison
mystic creek
orchid anchor
near halo
#

how do i get the attention of an admin

orchid anchor
near halo
#

Im on a 5x rustoria server where its 8 people max but the clans (SKEET) and (KING) are teaming and exceeding the team limit. i also have pictures of them saying in chat there going to help each other and screenshots of how deep there teams are each

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

orchid anchor
#

if you fill that in, an admin will look at it.

near halo
#

thanks

orchid anchor
#

No problem

vocal socket
#

@raven bison yea but whats the command for the drops or am i tweakin

raven bison
near halo
#

how do i screenshot in game

raven bison
#

or download gyazo

sullen escarp
#

theres an esper on rustoria

last moon
sullen escarp
last moon
sullen escarp
#

Rustoria US long

#

the cheater is with a 3 man but the cheaters name is revenge with a girl pfp

drowsy maple
marble mantleBOT
#

Hey, @sullen escarp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sullen escarp
#

his steam id is 76561199255934963

drowsy maple
marble mantleBOT
#

Hey, @sullen escarp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sullen escarp
#

!ticket

marble mantleBOT
#

Hey, @sullen escarp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sullen escarp
#

if you ban him can you tell mer

drowsy maple
sullen escarp
#

i sent proof '

#

how lonng does it take just askinng

orchid anchor
#

1-3 business days. Could be longer.

sullen escarp
#

how long is that

orchid anchor
#

1, 2 or 3 days. But it could also be longer if it's busy.

sullen escarp
#

hes gonna raid me then

#

1 last question do you tp to their base and scan their pc

orchid anchor
#

i do not know the exact way of how the admins decide wether someone is cheating or not. But i do know that they are checked thoroughly

narrow crown
#

Need adaims on us 5x 8man its a six man one cheating clan name queef

minor pier
narrow crown
#

Yea that

olive finch
#

Yeah there hard cheating

junior wing
#

Make a ticket

spare widget
# olive finch Yeah there hard cheating

Best thing to do always is to send in a ticket in-game specifying the player you find most likely to be cheating (/ticket add (your report)), then making sure to not call out anything in chat or voice so the admins can follow up with an investigation

zealous kettle
minor pier
#

thanks

outer siren
#

is one of the 10x's down?

raven bison
outer siren
#

ok danks

near halo
#

DID SOMEONE EAT TE ROUTER?

marble mantleBOT
#

Hey, @stuck pawn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stuck pawn
#

!appeal

marble mantleBOT
#

Hey, @stuck pawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sullen escarp
#

its bin an hour and nothing done

zealous kettle
odd helm
#

Hey, looking to speak with someone who makes desicions and stuff on the servers about an offer/opportunity, could someone point me in the right direction?

zealous kettle
unique narwhal
#

the biggest cheaters are in one of ur 5x rn

#

seeing me thru walls and only headshots, i tried to report them multiple times but nothing done

#

lost so much loot to these losers

lapis swan
#

Sorry for buggin y'all but is berch on at a certain time

silver lark
#

any admins on small theres a cheater on here super jumping eoking people

drowsy maple
drowsy maple
#

I just banned one ragehacker a second ago.

zinc lichen
#

how do i make a ticket

drowsy maple
marble mantleBOT
#

Hey, @zinc lichen

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lavish sundial
#

whats busch

obtuse igloo
#

!appeal

marble mantleBOT
#

Hey, @obtuse igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

zinc lichen
#

!appeal

marble mantleBOT
#

Hey, @zinc lichen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lavish sundial
#

whats busch?

zealous kettle
drowsy maple
lavish sundial
#

it said i was banned and said to come to this discord and had - busch at the end

lavish sundial
#

oh okay thanks

pearl gyro
#

admin

#

i killed a guy and his body fell into rock

zealous kettle
#

Not anything we can do about that. Sorry

lapis swan
frigid summit
#

hi any admins in here who can help me through like a ticket or sum

tired olive
#

bro you can't help us at all

#

it's a map bug

junior wing
#

Unfortunate but cant help you

tribal nova
#

i got banned but already have a different appeal out what do i do?

lapis swan
#

Make another one

tribal nova
#

cant

lapis swan
#

Oh idk then just wait for an admin

thin plover
#

how do you have two appeal open

drowsy maple
tribal nova
#

i only have 1 open

lapis swan
drowsy maple
marble mantleBOT
thin plover
tribal nova
#

76561199137674163

drowsy maple
drowsy maple
tribal nova
#

i know what i got banned for and all that

lapis swan
#

I did I just gotta wait

drowsy maple
drowsy maple
lapis swan
#

Oh thanks and sorry

drowsy maple
pearl gyro
#

JOKE SEVER

fierce mulch
lapis swan
#

Hey @drowsy maple were u talking when u moved me into the call thing

upper flax
#

hey @drowsy maple in call

lapis swan
#

Can any <@&274971100184576010> check my id thing and see why I got banned or can berch only see

raven bison
spring garnet
#

does anyone know who to fix world file mismatch error when trying to join a server

lapis swan
#

Ok sorry I'm just worried about these mother freakers about to offline us lmao

marble mantleBOT
upper flax
#

dale I ended up making the appeal sorry for the problems

marble mantleBOT
#

Hey, @spring garnet

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

upper flax
#

@drowsy maple could you drag us please

wraith jasper
#

@drowsy maple please drag

brave jackal
#

Is it possible to get your discord bot with player counts to my private clan discord?

drowsy maple
brave jackal
#

👍

merry hemlock
near halo
merry hemlock
#

Yeah i loaded in and i got instabanned idek what i did?

drowsy maple
#

and what server did you put the ticket in on?

merry hemlock
#

idk my steamid but my steam is in my bio nvm i am mentally deficient

spring garnet
sacred stream
#

I need help 😦

#

i made a mistake i need help @cunning tulip

hushed finch
prime viper
#

if i get banned on the rustoria 5x trio im not cheating. i have the clip the guy says that im trying to shoot through a wall, but its not rendered for me

sacred stream
#

im in waiting for support if youd like to join i purchased god kit on wrong server i meant to put it on US 5x and it went on EU 5x and i cant play those servers @hushed finch

drowsy maple
merry hemlock
#

@drowsy maple I am in Waiting For Support.

hushed finch
hushed finch
prime viper
#

i am fully aware. i am not exploiting.

hushed finch
#

Shouldn't be an issue then, I would recommend you try to re-log to render the textures then

prime viper
#

re=logging as we speak

sacred stream
#

how long does it take for vip tickets to get a response?

merry hemlock
#

@drowsy maple is the nicest and most understanding person i have ever met in my 6 years* playing this game, I completely understand why i cannot play rustoria servers and i will not attempt to in the future Thank you, You made my day.

sacred stream
#

i provided all proof and info :/ dont know know if its all good and right or not

prime viper
sacred stream
#

im just tryna get this done so i dont go buy the god kit on US 5x now and waste another $50 i literally cant even log into eu servers if i wanted to hate that i made that mistake 😦

fathom folio
#

/report

marble mantleBOT
#

Hey, @fathom folio

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fathom folio
#

reposrt 76561198973760147

#

in rustoria eu medium

sacred stream
#

Man this is taking forever just tryna play with my friends @hushed finch how long does payment support take?

small flicker
sacred stream
#

Okay :/ so I’m assuming don’t buy the us 5x god kit?

small flicker
sacred stream
#

It would be useless to transfer it if I only play the us 5x right?

small flicker
winged hinge
#

!ticket

marble mantleBOT
#

Hey, @winged hinge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

worthy yoke
#

on 3x can i get a admin to tell me how many turrets im authed on at my base

junior wing
#

We cant tell you that

crystal herald
#

is there a way i can talk to a admin

junior wing
#

Depends

crystal herald
#

ive been kicked for mondays for no reason

junior wing
#

What message did it give you

verbal glacier
#

is there a turret limit on the rustoria 10x

junior wing
#

Don't think so

crystal herald
#

"hacking"

verbal glacier
#

okay thanks

junior wing
crystal herald
junior wing
#

Youre gonna have to wait for a reply

#

Which typically takes between 1-3 days

#

Usually less tho

steel wagon
#

i got banned for "teaming" when i was in deep sleep someone help

marble mantleBOT
#

Hey, @steel wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

crystal herald
#

ive played earlyer today to get bps for my team and then i got back on 30 min ago and intently got kicked for "hacking" @junior wing thanks for the info i am just realyy confused

steel wagon
# last moon !appeal

could u check if I'm still banned? i got msg banned for teaming at my rust screen but I'm off to work

junior wing
last moon
marble mantleBOT
steel wagon
crystal herald
#

would i be able to get unbanned today! or would i need to wait

junior wing
#

But it will happen as soon as an admin is available

crystal herald
steel wagon
last moon
floral niche
#

@naive kindle

#

@naive kindle i have never cheated on toria 76561199240468495 this is my steam account. u said i have a stseam account linked to my account that i cheated on or somthing idk . can u plz DM me asap im just trying to ply toria, ive played toria for ages and i spend 30$ a month on different vips to toria

drowsy maple
unborn crag
#

vpn ban 76561199244888246
I can't open the appeal website because of regional restrictions

#

I need help

#

I need your help

steel wagon
main mauve
#

i made a ticket earlier about a player that was using some sort of exploit that allowed someone to see the code to code locks and was told no such existed. Someone else please vouch for me im gonna have an aneurysm. ( i could’ve also said where the player got the cheat from if the admin didn’t immediately close the ticket lmao)

#

like come on we change our codes on 4 separate occasions and this guy comes back every time saying “wanna see a magic trick” and unlocks every door.

jade apex
#

@ionic agate

prime viper
#

so on the 5x trio, is it against the rules to just let someone have all our loot? and not the base?

#

like let them in, they take a bunch of stuff, no codes, and we let them out with it

jade apex
#

I gave the VPN what I needed help

#

I gave the VPN what I needed help with and this is my Steam 17-bit 76561199154904920

unborn crag
#

vpn ban 76561199244888246
I can't open the appeal website because of regional restrictions

jade apex
#

vpn ban 76561199154904920 I can't open the appeal website because of regional restrictions

raven bison
#

@unborn crag@jade apex Fixed, you can join in 5-10 mins

jade apex
#

ok

unborn crag
#

@raven bisonThank you very much for your help )

shell vale
jade apex
#

Thank you

sacred stream
#

ugh i just want my god kit

near halo
#

Why did i just get kciked

unique oar
#

@drowsy maple

drowsy maple
drowsy maple
unique oar
#

hop in call

drowsy maple
shell vale
#

@drowsy maple

near halo
#

76561199078145714

shell vale
#

I don't know why i got hacking on your server, please deal with this reason on my account.

rugged rapids
drowsy maple
drowsy maple
#

!appeal

marble mantleBOT
#

Hey, @drowsy maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @shell vale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lament brook
#

@limpid kelp what do you need help with today?

rugged rapids
shell vale
#

no, for hacking

rugged rapids
#

yep he jusst got banned

lament brook
#

did you appeal yet?

lament brook
shell vale
#

I don't know why I got it.I did nothing forbidden, and did not play with cheats. just got banned by mistake

lament brook
rugged rapids
shell vale
#

language?

lament brook
#

rusian?

rugged rapids
lament brook
lament brook
shell vale
#

Yes, i speak Russian

rugged rapids
drowsy maple
marble mantleBOT
lament brook
#

as the weekend just ended that will explain why no response

lavish sundial
#

yo someone help idk if i sould make a ticket or wait for this admin busch to reply to me cause idk why i got banned and it just had his name on the ban noti

drowsy maple
marble mantleBOT
#

Привет, @shell vale

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

whole umbra
#

yo i got banned from 5x US for playing with a hacker but i dont think i did

#

who was i playing with that was cheating

clever gale
whole umbra
#

no1 i play with cheats

drowsy maple
ivory lava
#

The server isn't letting me link.

near halo
#

there are people being racist outside my base

lavish sundial
#

!appeal

marble mantleBOT
#

Hey, @lavish sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ivory lava
#

/ticket

marble mantleBOT
#

Hey, @ivory lava

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drowsy maple
drowsy maple
fickle dew
#

Need a cheater banned please help

drowsy maple
marble mantleBOT
#

Hey, @fickle dew

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

limber kernel
#

!appeal

marble mantleBOT
#

Hey, @limber kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble tree
#

can i please talk to someone, i have problem

hushed finch
steel wagon
marble tree
#

these fucking on us long and ruining the server, they have botted accounts. i will blow the top off this fucking clan

limber kernel
#

same as me need the support for no reason ban, ty

marble mantleBOT
#

Hey, @marble tree

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament brook
limber kernel
#

playing with hacker

lament brook
marble mantleBOT
#

Hey, @limber kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lavish sundial
#

Why am i banned???

limber kernel
#

i did

lament brook
lament brook
lavish sundial
lament brook
lament brook
lament brook
drowsy maple
drowsy maple
lament brook
#

@marble tree anything i can help you with?

drowsy maple
#

!steamid

marble mantleBOT
marble tree
#

i want to talk to a admin about a group

lament brook
marble mantleBOT
#

Hey, @marble tree

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marble tree
#

they are fooling you guys, they have 12k botted hours. so they wont get banned. they are outplaying you guys with these reports

fair lark
#

Добрый день, скажите пожалуйста, как узнать айпи данного сервера "Vanilla Mondays is wiping через 11 часов at вторник, 21 февраля 2023 г., 0:00" и будет ли полынй вайп, или можно зайти и изучиться и изучения останутся?

limber kernel
#

ok, just if it can easily banned, people can abuse this resource against opponents. Will waiting for the result, thank you.

marble tree
#

they have 50 achievements done in less than a minute, 12k hours. only 1 server of playtime and active all 17 days of wipe. trippling every 😦

marble tree
#

YES

lament brook
fair lark
lament brook
fair lark
lament brook
fair lark
lament brook
fair lark
lament brook
#

again create a ticket dont call them out in here

fickle dew
#

how long do tickets usually take to receive a response?

lament brook
fickle dew
#

yes, and should i do one on the website also?

lament brook
#

usualy in a decent time

fickle dew
#

should i do a website one too?

lament brook
marble tree
#

i just reported rustoria to the fbi for not banning chinese hackers

lament brook
vivid nest
#

Dale can you join a call for proof or nah?

drowsy maple
lament brook
vivid nest
#

Of botted accounts/ cheaters

jagged sigil
#

LOTS OF PROOF

lament brook
marble mantleBOT
#

Hey, @vivid nest

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drowsy maple
#

oh, please upload or link to it in a ticket so the admin who looks into it has the evidence available

lament brook
marble mantleBOT
#

Hey, @jagged sigil

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vivid nest
#

I made a ticket but the proof is a lot, I can not upload it all

marble tree
#

fbi responded in 3 minutes, they said you should ban them ong

lament brook
lament brook
#

is it the fbi you say can do the job cheaper?

hushed finch
# vivid nest Of botted accounts/ cheaters

We do not ban players solely on account information. Every player reported is looked into and spectated if they are online. If the users are using 3rd party software to gain an unfair advantage, they will be removed from our servers.

#

Please attach all information to the ticket, as it can accept multiple messages.

fickle dew
#

we made the tickets to the best of our ability, hopefully it can get reviewed soon. Thanks.

marble tree
#

thank you for being helpful staff. ❤️

#

staff y no car spawn on long

clever kelp
#

@hushed finch When train tunnels on main will be fixed? Or is it on purpose due to performance issues?

flat torrent
#

Hi, i never played on Rustoria servers, but for some reason i was permanently banned for cheating. What can I do for my unban?

marble mantleBOT
hushed finch
hushed finch
clever kelp
flat torrent
hushed finch
near halo
#

can i get an admin help?

hushed finch
#

Disabled until next wipe

hushed finch
near halo
#

dm

cedar scroll
#

i have been killed by a cheater i have a record

flat torrent
hushed finch
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hushed finch
marble mantleBOT
#

Hey, @cedar scroll

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hushed finch
flat torrent
#

Ok

tawny widget
#

!appeal

marble mantleBOT
#

Hey, @tawny widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

flat torrent
clever kelp
clever kelp
hushed finch
#

Yes, that is the plan

clever kelp
#

Nice 👌🏻

wanton cairn
#

Rustoria 2x EU not spawn mlrs module

clever kelp
spare loom
#

need support on network

grand sun
#

If i am banned on servers like bloo lagoon, stevious and this, how do i get unbanned

clever gale
clever gale
grand sun
#

I already have made one, but do i only get unbanned on rustoria, or is at all the servers i am banned on

clever gale
#

yes

tawny widget
#

@slow birch

near halo
#

I got banned by mistake @slow birch

tawny widget
#

@thorny dune

slow birch
marble mantleBOT
#

Hey, @tawny widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slow birch
#

Please stop tagging random admins.

candid epoch
#

hey need admin bug in server

slow birch
marble mantleBOT
#

Hey, @candid epoch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow birch
#

Please use the ticket system and the admins will look at the bug as soon as they can.

near halo
#

at site, it says i got no ban

slow birch
candid epoch
#

@slow birch i dont need to report a player i need to report a bug

tawny widget
slow birch
candid epoch
#

it shows me to pick a player

slow birch
#

Just leave it blank

#

Or click generic ticket

#

Then select the server you are on.

candid epoch
#

how much time does it gona be fix

slow birch
robust root
#

can i get sum help

ocean thistle
robust root
#

i havnt logged into any rustoria servers at all this wipe and my friend asked me to play so i went to log into eu medium and it says im banned

robust root
#

76561199089580691

#

i made a ticket and it wont submit because it says im not banned

raven bison
lyric otter
#

yo

wanton cairn
open thistle
#

!appeal

marble mantleBOT
#

Hey, @open thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

open thistle
minor plover
#

/ticket Hello, I lived in a village and the whole village was banned, can you explain the reason.

marble mantleBOT
#

Hey, @minor plover

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

surreal matrix
#

good afternoon, you can find out the reason for the ban I did not play with cheaters, I was not in a group with a cheater

open thistle
#

i was told im going to be unbanned it twenty something days, tried appealing and it sais this <@&274971100184576010>

toxic shard
open thistle
#

i never got gamebanned dude, its a friends account which he cheated on, so if he gets bannned again it exceeds my ban?

severe shale
#

como faz para conselar vip ? comprei vip para jogar uma x e ta me cobrando isso a 5 mes e n sabia

sturdy fable
#

Good afternoon, VIP is bought exactly for a month, or until the end of the wipe (Long server)

languid root
near halo
#

help can't add team when i have 8 in ui

runic marlin
near halo
#

2X VANILLA connect 205.178.168.128:28010

runic marlin
#

Ah yeah, team UI limit is 8.

near halo
#

and, how add team to greeen?

runic marlin
#

You can't if you're already 8 in your UI as that's the max limit.

#

So you'd have to have two teams etc

wooden spindle
#

So you cant use kits on the @pseudo dragon

#

admin pls help

late canyon
#

how can I report someone for association if I cant get their name as the hacker has his profiler on private?

wooden spindle
late canyon
#

ahh okay

tribal osprey
#

if i got disconnected from the server for NO reason, and there is q can i make an appeal to get a queue skip ?

late canyon
#

also how long does it normally take for an admin to have a look at a report?

wooden spindle
tribal osprey
late canyon
#

w

tribal osprey
#

its NOT FAIR?

minor temple
wooden spindle
minor temple
#

like /kit starter etc

#

or VIP kits

wooden spindle
#

all kits, you can use shop

minor temple
#

What does it say?

wooden spindle
#

says nothing like the script is not working

minor temple
wooden spindle
vast thorn
#

thre is a gut on main repeditly using a glitch spot under the map

hexed nimbus
marble mantleBOT
#

Hey, @vast thorn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wooden spindle
vast thorn
#

!ticket

marble mantleBOT
#

Hey, @vast thorn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

minor temple
minor temple
wooden spindle
#

works

minor temple
crude snow
#

hello, I could write about the ban in the mut due to the fact that the ban gave an error

marble mantleBOT
#

Hey, @crude snow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

crude snow
#

!appeal hello, I'm leaving for +-1 hour, I go to the server, I defended my turn, and they write to me that you are banned for cheats, I don't understand what's the matter 3 times already,( I hope for your understanding, I really like your server, and I want to play on this further

marble mantleBOT
#

Hey, @crude snow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wooden spindle
naive sluice
#

!appeal

marble mantleBOT
#

Hey, @naive sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

modest blade
#

!appeal

marble mantleBOT
#

Hey, @modest blade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

open brook
#

takes long for a appeal

ocean thistle
open brook
ocean thistle
toxic shard
open brook
#

oh

fierce mulch
open brook
ionic agate
runic marlin
#

pretty cool

#

dogs >

#

tho

ionic agate
#

Common Trashy L

fierce mulch
open brook
#

thats fast

ocean thistle
toxic shard
toxic shard
#

well "bots" not like our bots, like fake accounts

fading flare
#

hello help me pleas Disconnected : Couldn’t Download Level : procedural_3850_5599173b-aacc-4d6e-8af0-10ad68aed5fe

#

it s rustoria 2x 20/2

fierce mulch
#

i was waiting in queue for like 50 minutes then got timed out and now cant connect on eu 2x vanilla

toxic shard
crude snow
#

hello, how can I file an appeal in discord ?

ocean thistle
marble mantleBOT
#

Hey, @crude snow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fierce mulch
ocean thistle
near halo
#

EU

fierce mulch
wicked timber
#

how do i link acc for kits

brisk prism
#

/auth

marble mantleBOT
#

Hey, @brisk prism

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

floral canyon
#

why can i not join rustoria 2x vanilla eu

ocean thistle
still gate
dawn bison
#

can someone check if i have a game or server ban, i am confused

prisma cobalt
ocean thistle
lucid urchin
#

we can connect when ?

ocean thistle
lucid urchin
#

in 1 hour it's good ?

left obsidian
ocean thistle
toxic shard
#

2x is booting

gray knot
#

Is anyone checking tickets?

#

these guys been cheating for more than hour

lapis swan
#

! appeal

ocean thistle
marble mantleBOT
#

Hey, @lapis swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lapis swan
#

Thanks

languid root
marble mantleBOT
#

Hey, @gray knot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gray knot
#

I have done ticket its over hour old...

fossil hound
#

i need help

#

us medium III have cheating

ocean thistle
marble mantleBOT
#

Hey, @fossil hound

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fossil hound
#

This command has no effect in the game

junior wing
#

You are on rustafied

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

I don't know why i got banned. Can you help me. I am not using any cheats or something like that. I didn't even joined the server in the new wipe. I tried it like 5 minutes ago and i find out that i got banned.

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

The appeal thing said this "You don't seem to be banned ! "

floral escarp
near halo
#

Hack ban

ocean thistle
near halo
#

ok

ionic agate
near halo
#

thx for your help

strong aspen
#

Yo any admins on

vapid zephyr
#

when does 10x us wipe

slim glacier
slim glacier
vapid zephyr
#

thx

strong aspen
#

So I have been unbanned 3 times now and every time I join the server I get rebanned

strong aspen
#

no \

minor temple
strong aspen
#

It just says Hacking

marble mantleBOT
sweet gate
#

!appeal

marble mantleBOT
#

Hey, @sweet gate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sweet gate
#

it says i have not been banned but i have waited over 10 mins and it still says i am not banned but in game it says i am banned

ocean thistle
sweet gate
#

thanks and wait it takes 3 days to even get looked at ?

ocean thistle
raven mist
strong aspen
raven mist
stiff widget
strong aspen
#

76561198439151077

stiff widget
mossy anchor
#

i got banned for breaking clan limit but i deadass am a duo

snow sparrow
#

so when is my 1 hour ban gone? ive been waiting for over an hour by now

mossy anchor
#

and the limit is 3 people can someone help me

snow sparrow
#

any admins that can help me reconnect? ive been banned for over an hour now

raven mist
snow sparrow
mossy anchor
#

any admins can help me out. I am a duo and i was banned for breaking clan limit. I need help the server max is 3 in a clan. I got a break on school thinking i can have fun but na now im sitting here banned lmfao

#

@raven mist

cosmic frost
#

i was banned for breaking clan limit when there was 3 of us, we were being allies with another clan but we werent sharing loot or even codes, we also didnt roam or raid together so why was I banned?

ocean thistle
marble mantleBOT
#

Hey, @cosmic frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cosmic frost
ocean thistle
cosmic frost
ocean thistle
cosmic frost
ocean thistle
spare widget
spare widget
#

Yeah, it's temp
Likely just until the next wipe on the server

cosmic frost
#

is it a few hours, or days?

spare widget
west mica
golden bloom
#

the mining querys why cant i put low grade in them

junior wing
#

Because they use diesel fuel (black oil barrel)

golden bloom
#

ty

near halo
#

is it possible to get refunds on kit payments if you switch server?

junior wing
robust horizon
#

i just got false banned where do i make ticket

ocean thistle
marble mantleBOT
#

Hey, @robust horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sweet patrol
#

there is people who grieff the outpost with sam site on med can the admin despanw their base or something like that its very toxic

drowsy maple
drowsy maple
# cosmic frost is it a few hours, or days?

Hi, some of your teammates decided to build a base together with another clan. Team limit includes all online and offline members of the clans. Not just the players who are on at the time. If your combined online and offline numbers would be greater than the server limit, you would be breaking the team limit rule. Your ban is only temporary.

cobalt terrace
#

EU MAIN DOWN

subtle cape
#

!steamid @tacit jetty

marble mantleBOT
tacit jetty
#

76561199160764926@subtle cape

proud ermine
#

yeah same issues here with eu main

subtle cape
broken dirge
#

eu main still down

subtle cape
proud ermine
#

5-10 minutes

broken dirge
#

5-10 mins

raven mist
#

Its already booting up

#

or should already be up again ^^

subtle cape
#

!ticket please

marble mantleBOT
#

Hey, @solar garden

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

proud ermine
#

yep starting to work now 😄

broken dirge
subtle cape
#

And please do not callout rulebreakers here 🙂

mossy anchor
#

Can I get help I been banned for breaking clan limit when I’m a duo

marble mantleBOT
#

Hey, @mossy anchor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mossy anchor
#

I had an appeal already didn’t get helped

subtle cape
solar garden
mossy anchor
#

No

subtle cape
subtle cape
mossy anchor
#

But I got banned for no reason it’s annoying now I have to wait

shut cliff
#

!appeal

marble mantleBOT
#

Hey, @shut cliff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar spruce
#

admin here to check player on EU SMALL?

ancient dune
marble mantleBOT
#

Hey, @polar spruce

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

polar spruce
#

we arlready opened tickets but always getting the same response 5 hours later

#

and always when the player is offline...

#

25 min on server going full ak in a 2by2, seems pretty fair ....

shut cliff
#

So do the appeals give reasons or just say denied fuck off? Cause I got banned for hacking when ive never loaded into a fucking rustoria server

subtle cape
shut cliff
#

Ive never played before and was banned instantly. It doesnt really make sense?

#

I have an alt thats game banned, but for underage gambling.....could it be for EAC alt banned? They can check the Rust offical twitter and check with my alts steam id and nothing will pop up for cheating.

subtle cape
#

Not up to me to decide, but I know for certain that you can't have a game banned account with a fresher than 180 days old ban.

shut cliff
#

It was an year ago

raven cradle
#

hey i was banned on toria 2y ago 5 minutes after joined with the message "cheating" but then after making an appeal it was denied. After talking w an admin the ban was manually lifted with him saying it was because of a "bad IP range". I participated in a bunch of base invaders events and used rustoria aim train all the time but never playing on a vanilla server. 6 months ago i get banned for "ban evading" and i make a ticket to appeal with it being denied. I'm pretty sure it was jamie who manually unbanned me 2y but since i didn't have him added as a friend it auto deleted our messages. i would really appreaciate if an admin could look at the ban note or notes previous admin left on my profile.

76561198255281440

tiny sequoia
#

Is there a problem with the Kit Pvp+ for God Teir donation? My pvp+ kit worked just fine last night but now its not working saying I don't have access to it.

raven mist
shut cliff
raven cradle
subtle cape
tiny sequoia
thin thicket
#

yo if I were to buy queue skip how long would it take to transfer to my account to play?

dark radish
#

If you buy vip it should be pretty much instant, but you may need to wait a min or 2

quasi tapir
#

why does it take forever to ban cheaters/

mortal sand
#

Can someone please check my cheater report its so obvious that hes cheating

chrome stag
#

ive never played a rustoria server and i try to load on and it says banned for hacking

marble mantleBOT
#

Hey, @chrome stag

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

crude shoal
#

Report

marble mantleBOT
#

Hey, @crude shoal

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

whats best sensetivity for rust?

fierce mulch
karmic cedar
#

can anyone see how long my playing with cheater ban is for?

ancient dune
karmic cedar
#

no way u can check?

ancient dune
#

what?

hollow stream
#

how to report

silk marten
#

<@&274971100184576010> <@&874995535881326632> <@&393554009799000064> is there anyway to get a kit back lost to a hacker when he just got banned?

thin plover
#

No

orchid anchor
marble mantleBOT
#

Hey, @hollow stream

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow stream
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is there any way i can get an active admin to watch this guy

lone hinge
hollow stream
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do they actually respond to those

lone hinge
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What would be a point of them if they didn't?

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They all get looked at and get response

hollow stream
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i found him and out post and brought him with me places and i dont wanna get association banned but i think hes cheating

lone hinge
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Make sure it's stated in a ticket as it may be valuable

hollow stream
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ok

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like do i keep playing with him or do i kill him

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@lone hinge

lone hinge
hollow stream
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i dont know fs tho

lone hinge
hollow stream
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ill kill him when i get back i like this server

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i killed the mf

steel wagon
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@drowsy maple check dms when u can pls!

minor temple
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!unlink @urban cape