#support

1 messages · Page 139 of 1

gilded glade
#

@raven mist

#

thank you

floral escarp
#

@west mica still banned

strong mirage
#

how many team ui slots are there for US LONG

gilded glade
#

@raven mist still showing banned

lyric quiver
#

Can someone lmk how long im muted for

raven mist
gilded glade
#

can u skip me again then ill check

#

maybe i joined before u unbanned me

obtuse acorn
#

@raven misthello can u say which server vip i have?

nimble granite
#

hi ban me 15m for no reason my id is 76561197984456745

analog sorrel
#

i went to buy supscription for eu long. but it says its gifted to some random dude when i look at the payment.

river plover
#

Im confused aint it supposed to wipe at 3???

minor temple
floral escarp
#

IM LOADING IN

raven mist
river plover
#

OH YEAH

floral escarp
#

FINALLY, IM UNBANNED

west mica
#

Sweet

limber gazelle
#

why so big ping?

floral escarp
#

after a month, finally back to controlling main

gilded glade
#

@raven mist I am in queue again can u skip me so i can check if i am unbanned

raven mist
#

top right log in

trail dune
#

eac temporary cooldown in effect for client ?????????

grizzled plank
#

EAC Temp cool down too!

floral escarp
#

Smiley...

grizzled plank
#

(Worlds Most UNLUCKY WIPE DAY)

nimble granite
#

hi why ban me for no reason on rustoria eu main, im vip, for no reason 76561197984456745

floral escarp
#

mf who got me banned

raven mist
#

EAC is out of our control unfortunatly

grizzled plank
#

First the no vip glitch and now the EAC glitch!

leaden plover
#

How map eu medium

raven mist
#

You'll have to wait it out

west mica
trail dune
#

sick! awesome game!

obtuse acorn
grizzled plank
#

this is terrible

shell sluice
#

MORE SLOTS!

raven mist
west mica
floral escarp
#

@grizzled plank imma smoke you when you come back to main, still malding about the flashbang-launch incident

grizzled plank
floral escarp
#

LOL

grizzled plank
raven mist
#

Thanks

west mica
floral escarp
#

i cant write in general

gilded glade
#

@raven mist still got kicked for ban evasion 😦

lyric quiver
#

How long am i muted for

nimble granite
#

hi guys, aim vip banned for no reason for ping, im vip please unban mee

floral escarp
#

@grizzled plank

raven mist
nimble granite
#

ok

floral escarp
#

why cant i write in genral

raven mist
raven mist
peak ibex
#

can someone send eu long map?

gilded glade
raven mist
lilac holly
#

More slots!!!!

gilded glade
#

@raven mist Should i restart my game completely?

gilded glade
#

in queue again

kindred plinth
#

is there a spear distance hack or does facepunch just suck at network coding? im getting killed by spears from people far away and i have 20ping

nimble granite
#

please i buy vip and banned me for no reason un ban please

gilded glade
#

@raven mist finally thank you ur a true god admin

pale lodge
#

Is there any way to get a refund off the vip?

keen halo
#

what is the price of the vip

raven mist
pale lodge
#

well yh

nimble granite
#

@raven mist check dm please

keen halo
pale lodge
#

just bought it

raven mist
buoyant terrace
#

qhy serv eu main lag?

vast nest
#

Looking for admin assist on "not allowed to speak in channel" (I did something, but dont know what...)

raven mist
near halo
#

is the whole eu main server lagged? everyone around me is frozen and i cant drop stuff or loot anything and it says i have 800 ping in console but 20 everywhere else

vast nest
#

yup. new here.....not a rule breaker...dunno what I did. 😦

kindred plinth
#

lag like crazy on US main. says i have a 20 ping.

raven mist
vast nest
#

whatever it was, I'm sorry?

#

Oh! okay, thank you!

stuck sierra
#

fix eu main lag kicks from server

buoyant terrace
#

fix eu main serv

near halo
raven mist
#

Lagg should be getting better now

frail stratus
flint goblet
#

i bought vip tuesday night i try and log into us long and im in a que

sleek mantle
#

if i am trying to get vip, it logs me out of my account and says i must login, when i click login says php error. but my account is logged in on all other tabs of website

marble mantleBOT
frail stratus
raven mist
raven mist
frail stratus
wary pike
#

WHY THE FRICK CANT I USE MY KIT LEGEND

#

OR ANY KITS

raven mist
wary pike
#

5x

buoyant terrace
#

temporary cooldown in effect for client on rustoria eu main, why?

raven mist
#

which 5x ?

wary pike
#

trio

raven mist
#

one sec

raven mist
#

Like unknown command or something?

wary pike
#

no it says ive already used it

#

i havent

stuck sierra
#

kicked this server lags server

#

eu main

raven mist
slim drift
raven mist
tight barn
#

I gifted VIP for my friend on Eu long and I have recite but the queskip not working

frail stratus
grizzled plank
#

another 15 minute ban 🥳 BEST WIPE EVER

raven mist
raven mist
wary pike
#

okie dokie

white kettle
#

K

shell sluice
#

when will be more slots?

minor temple
valid agate
#

open 25 slots for us long pls

#

the q is not movin for 50 minutes already

livid tapir
#

itll be like that for a while

shadow bobcat
minor temple
raven mist
wary pike
#

i used it last wip eand now it dosent work

#

before force

#

it is also happening to another player

raven mist
toxic sun
#

why the hell would you wipe 10x tomorrow

wary pike
#

im odie

raven mist
livid tapir
#

longer wipes dont make for much fun

raven mist
wary pike
#

ty

toxic sun
#

so whats the point in playing today

#

admin literly told me its gonna skip

nimble tinsel
#

Can you maybe fix the crate on 10x ?

raven mist
raven mist
nimble tinsel
raven mist
soft nest
#

!appeal

marble mantleBOT
#

Hey, @soft nest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

nimble tinsel
slender pebble
#

can i talk to someone about a donation on eu 5x no bps?

lusty mulch
#

/ticket

marble mantleBOT
#

Hey, @lusty mulch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lusty mulch
#

!appeal

marble mantleBOT
#

Hey, @lusty mulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slender pebble
#

i have bought the pvp+ kit and it says i cant claim the kit because i dont have permission

lusty mulch
#

is there any admins i can talk to for a ban?

ocean thistle
marble mantleBOT
#

Hey, @lusty mulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

green kelp
#

his banned was appealed and denied but the same thing happened to me we were trioing with a guy who we did not know was cheating months ago and he is still permaed and I was unbanned

#

any admins can help @lusty mulch out?

soft nest
#

It's my first time playing rustoria long, and I somehow got banned for playing with a cheater while no one else in my group did

marble mantleBOT
#

Hey, @soft nest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven mist
soft nest
#

I also have a question, I was using a vpn at the time of the ban, If I connected using the vpn and someone cheated while using the same vpn would I be banned

#

Im using protonvpn which is free but the servers they have share the same common ip between people who use it

green kelp
#

shenzyyy scroll up a bit help my boy out plz

raven mist
marble mantleBOT
marble mantleBOT
soft nest
#

76561199126304558

lusty mulch
raven mist
raven mist
soft nest
#

thank you

lusty mulch
#

i appreciate it

dark radish
lusty mulch
#

I love you

green kelp
#

LFG thanks boys Rustoria on top

raven mist
proven sun
#

Hello
I have a problem with the vip package.
Does not work after purchase.
I'm still waiting in line.

wraith star
#

im not sure i have vip but i think, how can i check

oak dome
#

bro i got banned form rustoria for now reason for chat filter auto violation

marble mantleBOT
raven mist
#

do /auth ingame

#

Strange what does it say when u do /auth

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Try to relog, strange

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What server are you playing?

keen forge
#

am i perm banned

raven mist
#

Whats your steamid?

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!steamid

marble mantleBOT
keen forge
#

a friend of mine got banned for bug abuse and he got banned for 27 days only, it doesnt show the lenght for me

marble mantleBOT
keen forge
#

76561199216929721

proven sun
raven mist
oak dome
#

where do i sent my steam id 64?

granite pilot
#

@raven mist the queue doesnt move ?

snow skiff
#

What is Ban Evasion?

oak dome
#

76561199075017040

raven mist
keen forge
#

ok ty

drowsy maple
marble mantleBOT
raven mist
#

Checking

snow skiff
#

76561198429001077

drowsy maple
oak dome
#

@raven mist cna you help me i send my steam id to the server and i havent gotten a msg

raven mist
drowsy maple
raven mist
#

Try to do /auth in 5 mins

granite pilot
#

@raven mist

#

i am stuc kin queue ?

raven mist
granite pilot
#

1 player before 1 hour

#

still like this ? in US long why ?

oak dome
#

it says im banned for 1 hour

snow skiff
raven mist
granite pilot
oak dome
#

i waited the one hour and it says to sppeal and i did then its says to stop spamming reconnect

raven mist
snow skiff
#

What is Ban Evasion? I'm just a player

drowsy maple
raven mist
snow skiff
snow skiff
#

why banned

#

I'm not a cheater

#

piz

#

Please check my account

drowsy maple
drowsy maple
snow skiff
#

Exitlag

#

I'll turn off the vpn and try it

drowsy maple
snow skiff
#

ok

#

hahahaha

#

why banned.

drowsy maple
brisk niche
#

i bought a que skip for main and it didnt work

mild pebble
#

i just got banned

#

why?

white kettle
#

I

last stag
#

why I can't move?

austere jolt
#

Hello who I can talk to for vıp purchases ? <@&274971100184576010>

raven mist
remote marten
#

Who decided to change bps on mondays

last stag
#

why I can't move? <@&274971100184576010>

raven mist
#

No need to tag twice

raven mist
last stag
remote marten
#

Would this even be considered vanilla then

raven mist
last stag
raven mist
full elbow
#

I have a racist guy in my server he said I am a lucky a** african kid. He is making fun of African children and I take offense from that. Is there anything you guys can do?

austere jolt
raven mist
clever gale
full elbow
#

I will make a ticket right now

clever gale
full elbow
clever gale
full elbow
#

Thanks a lot!

compact hatch
#

Donations not working at the moment?

lucid vine
#

am i able to switch my vip to another server?

#

i purchased it for the wrong server

lone hinge
full elbow
#

Hi excuse me can someone please do a # for the ticket channel? thanks a lot. Having trouble finding it

marble mantleBOT
#

Hey, @full elbow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone hinge
#

You can't find it as there isn't one 🙂

lucid vine
full elbow
#

Oh alright makes sense hahaha thanks!

lucid vine
#

for 30 mins unf didnt realize me and my buddy were on different servers lmfao

lucid vine
#

i just put in a ticket

balmy pelican
#

hi I have an error

lucid vine
#

how long does a payment support ticket usually take?

lone hinge
lucid vine
#

ah damn ok

near halo
#

did it bp wipe

worn storm
#

Hello you can somehow check there is a ban on the server

#

Admins !!!

lone hinge
lone hinge
near halo
fleet summit
#

downloading world 0.0% how do i fix this shit

lone hinge
#

@cold sable

cold sable
#

76561199264178134

inner niche
#

Yo wtf US long crash?

wintry solstice
#

👏

fleet summit
#

downloading world 0.0% how do i fix this shit

merry marsh
#

When can the uslong server enter

hidden mist
#

US Long crash or what?

warm tapir
tulip grotto
#

I us long down?

slim glacier
#

will be up soon

slim glacier
fleet summit
#

yo @slim glacier before crash i was stuck downloading 0.0%

fiery mica
#

how do i refund VIP

fleet summit
#

you know a fix by chance

slim glacier
slim glacier
fiery mica
slim glacier
fiery mica
#

how

slim glacier
marble mantleBOT
#

Hey, @fiery mica

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

raven mist
#

U need to press the button to create a ticket Arize

#

"Click for payment support'

fleet summit
flint grail
#

Is long ever gonna be up

bleak dragon
#

Is there any servers up for you guys except official n 2x

fiery mica
#

it still say i dont have permission

raven mist
#

Did you press the green button?

fiery mica
#

yes

raven mist
#

I see you created a ticket already

#

type in there

visual wave
#

serv up?

fleet summit
native wyvern
#

cant join the server anymore why?

drowsy maple
marble mantleBOT
native wyvern
#

76561199102666069

#

im good now

balmy pelican
#

I can't connect to the server yt ghjuhe;ftn rfhne

drowsy maple
balmy pelican
#

I can't connect to the server does not load the card and gives a connection error

lucid vine
#

is there a VIP that gets me into all us servers?

ashen forum
#

yo i got a weird bug and i got kicked i got clip of that

#

can i get help?

normal tangle
#

the moment i went to outposti cant do anything cant move anything out of inventory i dun even have the safe zone thingy am basically stuck and am not lagging my mates see me moving fine but i cant do anything

#

nice and the game disconnected me

ashen forum
#

@normal tangle i had same 5min ago

marble sonnet
#

admins pls respond on ticket

ashen forum
#

i've never had that bug in my 5k hrs experience

normal tangle
#

the thing is my mates say i dced while the game is still working for me

#

so weird

ashen forum
#

lol

hollow obsidian
#

whats the eta for us long vip

ashen forum
#

where do i make a ticket?

normal tangle
#

me neither the only bug i get is usually when u cant move anywhere or open inven

narrow kestrel
#

Why doesn't the /ticket command work anymore? theres a broken cave lift that kills you everytime you use it

near halo
#

yo got a cheater

west mica
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
near halo
#

wtf is that

#

eu 3x

narrow kestrel
wispy loom
narrow kestrel
marble mantleBOT
#

Hey, @wispy loom

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
wispy loom
#

Were you lagging before you froze?

normal tangle
#

nope

wispy loom
#

It's unusual to freeze on your client

normal tangle
#

my ms on discord has been the same , and im not lagging it literally just happened

wispy loom
#

and for other to see you move

hollow obsidian
#

whast eta for restocking vip on us long

wispy loom
normal tangle
#

yes i know but still it's not like there's packet loss or smth

#

am still in the server on my screen

narrow kestrel
normal tangle
#

i hear people opening doors and running around but for my mates rn i logged off

#

which is super weird

hollow obsidian
#

whast eta for restocking vip on us long

tall gulch
#

I bought que skip but its not letting me through que I have my steam account linked and its been like 20 minutes s ince I bought it.

normal tangle
#

it's such a pain, the fact I have to wait in queue again.

acoustic thicket
#

can someone respond to my ticket please?

narrow kestrel
ivory hawk
#

crates arent respawning

#

in us long

lone hinge
lone hinge
lone hinge
lone hinge
hollow obsidian
lone hinge
#

Yeah

hollow obsidian
#

so l;ike theirs 250 slots

#

and if all fillednone can be added

forest raft
#

Are you able to transfer VIP?

lone hinge
forest raft
#

Dang ok

lament cosmos
#

!appeal

marble mantleBOT
#

Hey, @lament cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

small hearth
#

does anyone know how to get the back bars off my screen for stretched red

#

res*

vapid crag
#

i already know why i got banned lmao

sacred oracle
#

im having issues with stripe can i get some help?

storm moat
#

yea he gifted me que skip and its says transaction pending but it went threw on his end

#

i got vip but it wont skip the queue

sacred oracle
#

we need some help

storm moat
#

see

mystic creek
#

my us long vip isnt working

storm moat
#

yea same here

#

my shit dont work

mystic creek
#

<@&274971100184576010>

tulip grotto
#

restart game

mystic creek
#

i bought it 4 days ago what is that possibly gunna do

storm moat
mystic creek
#

<@&274971100184576010>

raven mist
mystic creek
raven mist
#

Quickly since its force

mystic creek
#

ok

elfin sedge
#

hello any admins i can speak to ?

gentle phoenix
#

@raven mist Administrator, help me lift the VPN ban! Thank you!! 76561199456739686

storm moat
#

SO WHEN IS MY VIP GOING TO WORK

surreal niche
#

what about us long vip?

storm moat
#

my shit dont fucking work

neat mortar
#

too many bugs, leaving server.

raven mist
storm moat
raven mist
storm moat
#

RN

neat mortar
#

every time we use the lift to our cave base it kills us

#

every single time.

#

due to that we have lost atleast an hour of farm and been fucked over to everyone around us. so we are out

lament brook
#

Might be a client side issue

raven mist
#

Hmm, strange. Sounds more like a rust issue but feel free to create a ticket ingame and we'll look at it

neat mortar
#

your ingame ticket system is also not working.

raven mist
#

How so?

#

Did you use /ticket?

neat mortar
#

my teamate ws trying to use it and it says fuction does not exist

raven mist
#

!steamid

marble mantleBOT
neat mortar
#

we have already left the server and i am not dealing with the que to try again

high torrent
craggy narwhal
#

are vip refunds given if i barely used it and dont plan to play server

high torrent
#

no lol

craggy narwhal
#

😦

raven mist
#

Once used you cant refund it

high torrent
#

@raven mist can it be transfered if you dont use it?

raven mist
#

If you didnt use it i think so yeah

high torrent
#

who does that?

raven mist
high torrent
#

admins or only Ryan?

#

I did

raven mist
#

Only a few can help you with that. Theyll get back to you asap

fallen bramble
#

is the 5x trio the american trio

quick violet
#

i accidentally bought eu instead of us can i get refund or is that on me

unique geyser
#

how do i still have vip even though i stopped buying it and cancelled my subscription

high torrent
#

i think it could be gltiched or we are both retarded

lone hinge
sudden remnant
#

!ticket

marble mantleBOT
#

Hey, @sudden remnant

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick violet
#

thats garbage

surreal niche
#

hello

#

I paid for the vip a few minutes ago but I have two friends who are with the games who went to pay for them but they come out as if they were over and I would like to know if there is any possibility that they would let them pay for the vip to play?

the server is Us LONG

lethal grove
#

hey i got banned on us rustoria 2x a week ago and just ran olut of the 6 day timer but it still says im banned can you unban me?

#

im FULT

#

@everyone

lone hinge
quick violet
#

if thats what that means

lethal grove
#

bethew pls help me

lone hinge
lethal grove
#

you are banned from server playing with hacker and aPPEAL

#

my bois got unbanned from an appeal 2days ago

lone hinge
#

Post your steam ID here if you made an appeal already and can't make a new one

lethal grove
#

76561199260571599

sudden remnant
#

Admin

#

Im playing on us x5 but i randomly i cant put a building on my house

#

Just a triangle is wrong

lone hinge
#

Are you close to a monument?

sudden remnant
#

Nope

#

And everything around can be placed

#

Oh i cant post an screenshot

#

Let me upload it to imgur

lucid raft
#

no more vips for us long? i've been kicked from queue twice now lmao

sudden remnant
sly garden
#

Bought hero for US 3x no bp earlier but can't use /skin still

lethal grove
#

pls bethew

lone hinge
sudden remnant
#

Same

#

I even removed the wall and nothing

lone hinge
lone hinge
little dove
#

yo i was in the sever and it kicked me out for no reason and now im sitting in que

#

wtf is wrong with yalls sever

#

i was on main

lone hinge
# lethal grove pls bethew

Your ban got lifted 16 minutes ago. Just wait a little bit more and if it doesn't work in 30 minutes please come back

little dove
#

its making me wait in 116 que for no reason

gleaming leaf
#

i need help

little dove
#

that shit is annoying asf why cant you guys just let me in the damn sever

gleaming leaf
#

i bought kit hero and its not working

slate token
#

2 Guys blockingt the black jack vagon

#

eu main

lament pelican
#

us long

#

Na's are lagging

digital musk
#

US SMALL is lagging bad fyi

lunar mirage
#

US Long seems to be lagging, and I have never had ping issues on the server until now, is it my internet or is the server having some issues?

still river
#

Bought VIP and it worked earlier. Now I have 140 people ahead of me?

sage bobcat
#

PLEASE RESTART US SMALL

#

it has been lagging for many players for at least half an hour

white kettle
#

K

slate token
#

Two players are blocking the black jack wagon's entrances and sabotaging the game, I can't get out.
EU main in outpost

bright terrace
#

rustoria main lagging for all players

lone hinge
lone hinge
high torrent
#

You cannot link YouTube

#

Why not?

lone hinge
#

Sorry but there was always a chance for you to get it back and even if it is no longer in your possession you still take responsibility for it.

lone hinge
high torrent
#

@lone hinge can you help with my issue about the Youtube link not working?

lone hinge
high torrent
#

oh

frank acorn
#

Ticket

high torrent
#

can i still get the loyal thing if i connected everything else?

balmy maple
#

2x main US

#

has been lagging for 2 hourshorribly, almost unplayable

frank acorn
#

Please I have been waiting in queue for 4 hours. Server restarted and I’m back in queue for last 2 hours. Please increase Vip for US vanilla long

lone hinge
#

@lament pelican @digital musk @lunar mirage @sage bobcat @bright terrace If you still experience latency issues please make #network-support-old tickets. An experienced admin will help you.

#

FYI: You still get your account back if you lost everything. As long as you're able to prove your ownership prior to those changes you can get it back

frank acorn
#

Skill issue

humble venture
#

lmao yeah right

vague jay
#

can we fix the lag somehow?

#

us small

quasi wedge
#

SMALL HAS BEEN LAGGING FOR HOURS FIX IT PLEASE IF YOU LOOK AT SERVER CHAT LOGS ITS ALL ANYONE IS SAYING

#

mb for caps

jovial linden
#

holy shit someone fucking fix us 2x vanilla

heady wadi
#

@cunning tulip

quasi wedge
#

@cunning tulip

jovial linden
#

@cunning tulip Us 2x vanilla lagging so fucking bad

tawny bay
#

US Medium is laggy laggy as hell too, pry just all the US servers tbh

small sundial
#

@cunning tulip i have proof of someone cheating

warped ocean
warped ocean
#

@small sundial

#

!ticket

marble mantleBOT
#

Hey, @warped ocean

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

storm moat
#

can someone answer my friends ticket plz its for my vip he gifted me

little dove
#

can you pls fix the lag on the na severs

storm moat
#

please

honest snow
#

fox the lag please. it is actually very bad. cant play at all. spent money on vip as well but seems like it was a waste

solar plume
#

I have 20 avg ping

#

and Toria Main is lagging its dick off

frank acorn
#

please restock US long VIP

compact skiff
#

why is rustoria main us lagging ??????????

lunar mirage
#

I am pretty sure they are looking into it right now. Its pretty bad it seems.

#

US Long got the lag too, I had to log lol.

shell ginkgo
#

log off?

lunar mirage
#

Yea the rubberbanding made it unplayable

warped ocean
shell ginkgo
#

not even rubberbanding

#

jsut players teleporting and loot time is delayed

worthy kindle
#

does anyone know why i cant see tp requests, kills in chat, failed tps .. the text in chat thinks that the server plugin has? i see nothing but chat only

clever meadow
#

Can someone please respond to my ticket

somber jungle
#

Admin does anyone know when Vip stock for us medium will be bac?

shell ginkgo
#

ong

#

been unplayable for last 3 hours

eternal elm
#

i have high ping like 2k on rustoria US LONG and i am from US and i am experiencing this problem only on rustoria

hazy barn
#

admins i am wondering how i can work to be able to skip ques

tardy sage
#

can someone get on 5x us rustoria and ban vert, their blatantly cheatibng

thick jacinth
#

Im not able to authorize that I linked my steam but I was able to link my discord. I’ve tried leaving the steam group and rejoining, I’ve tried refreshing but it has not worked.

brisk bluff
#

lots of homies complaining about lag on the 2x van i just loaded in and i dont really see too much lag, just tired of seeing it in chat

tame narwhal
#

please restock vip for long

mystic creek
#

<@&274971100184576010> are u guys planning on fixing the lag on us long

shell ginkgo
#

or any server

eternal elm
raven bison
#

@mystic creek Can you check to see if the lag has improved?

shell ginkgo
raven bison
#

Anyone who has lag issues, please check again. There was some changes made in the last 5 minutes that should help 🙂

void sage
#

bro

#

helllo>???? somone open my damn ticket

lofty bane
#

!appeal
I'd like to know why I have been banned for "playing with hacker"
Who? How have you come to that conclusion? What can I do to appeal? Everyone I play with is dogshit. No one is hacking.

marble mantleBOT
#

Hey, @lofty bane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

young narwhal
#

!report

marble mantleBOT
#

Hey, @young narwhal

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

odd pulsar
#

How come its been so long since the last US long restock, nearly 3 hrs

frank acorn
#

Please admins for the love of god let me buy VIP FOR US LONG

tawny bay
#

Bruh you don't wanna buy VIP for these things with this lag lmao

frank acorn
#

Us long VIP is for 30 days

#

And I have been waiting in queue for fking 6-7hours

clever meadow
#

Can I get a <@&274971100184576010> in support 1 vc

deft rover
#

any admin on ?

#

!report

marble mantleBOT
#

Hey, @deft rover

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

warped ocean
#

!ticket

marble mantleBOT
#

Hey, @oblique marsh

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone hinge
somber jungle
#

admin

#

when do u restock vip for med

clever meadow
#

Why has my ticket not even been looked at

#

its been almost 3 hours

neon bay
#

@drowsy maple

#

XxHERPES67xX "Come to discord"

#

I know what I did

drowsy maple
#

jump on in.

neon bay
rigid scroll
#

@drowsy maple Herpes

drowsy maple
#

Jump into the waiting for support agiin plz

real hollow
#

Name Zalonsk rustoria eu long cheater

#

esp 🙂

marble mantleBOT
#

Hey, @real hollow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frank acorn
#

@drowsy maple

drowsy maple
frank acorn
#

@drowsy maple please submit request for additional US long VIP i have been waiting in queue since 11AM PST

storm moat
#

when do i get my vip access

#

i have vip but it dont work

#

been waiting for 5 and a half hours now

#

and i wanna play

frank acorn
#

@drowsy maple bro said hello and didn't give any response

storm moat
#

FR 10/10 support right here

frank acorn
#

yes any response would be nice

drowsy maple
frank acorn
#

thank you so much @drowsy maple

atomic coyote
#

!appeal

marble mantleBOT
#

Hey, @atomic coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

void sage
#

bro admins omng no help

hollow token
#

can i play rustoria severs with a game ban??

drowsy maple
hollow token
#

no

drowsy maple
#

Otherwise, 180days for 1 gamebanned alt

#

1 year for 2 alts

#

and if you have more than 2, you'd need to speak to the admin team about that.

hollow token
#

it was another account i did not know that was ban evading ok so i have to wait 180 days?

#

not on that sever

drowsy maple
#

yes, you'd need to wait 180 days from the time of the alt getting gamebanned

hollow token
#

ok can i appeal before?

drowsy maple
#

You could, whoever handles the appeal will consider anything you write in your appeal

slender veldt
#

Can we get some US Long Vip's restocked?

hollow token
#

ok thanks

slender veldt
#

or is it once a wipe?

knotty whale
#

need an admin

drowsy maple
drowsy maple
knotty whale
#

i bought a kit for ur server and it doesnt let me redem it

drowsy maple
#

what kit was it?

knotty whale
#

or ur official website

ocean thistle
marble mantleBOT
#

Hey, @slender veldt

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

knotty whale
#

it was /kit elite and /kit builder plus

#

i got the recit and everythinng

drowsy maple
knotty whale
#

yes

#

us 3x

drowsy maple
#

how long ago?

knotty whale
#

10 minn ago

#

i cann show u in scrrenn share

#

cann u help?

drowsy maple
#

Have you tried relogging?

knotty whale
#

yes

#

2 times already

drowsy maple
#

you may need to wait a bit for the server to update, otherwise, you would need to make a tivket in payment support channel.

hollow token
#

where can i appeal?

#

is there a ticket i can submit?

drowsy maple
marble mantleBOT
#

Hey, @hollow token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hollow token
#

thanks

knotty whale
#

yo admin why does it show that ? it shows i have to donate

#

wtf is this

weary moss
#

@drowsy maple i made a ticket and one the bots says luke will help me when possible but i dont see a luke in the list of people on the side

slender veldt
#

@drowsy maple It's just frustrating that it takes 8 hours just to load into a servr

#

I'm still at a 7 player q for nearly 3 hours

drowsy maple
weary moss
#

ok wasnt sure cuz he wasnt on the list and making sure the bot did the right thing lol

drowsy maple
weary moss
#

thanks boss

storm moat
#

dale is jake on the money guy

hollow token
#

it wont let me appeal cause i was not sever ban

storm moat
#

cause my vip doesnt work ]

ocean thistle
drowsy maple
storm moat
#

bruh

drowsy maple
storm moat
#

i bought this 5 and a half hours ago

#

us long

drowsy maple
#

are you in queue?

storm moat
#

i was in it for 4 hours and it moved 50 players

hollow token
drowsy maple
hollow token
#

i will send both accounts one sec

drowsy maple
hollow token
#

i got to get it one sec

storm moat
#

76561199353709211

drowsy maple
storm moat
#

i did

hollow token
#

dale i sent it to your dms

manic condor
#

can anyone reply to my network support ticket? im having a crippling problem and its surely on rustoria side

near halo
#

im using a vpn and it keeps kicking me. Im not avoiding ban just using it

storm moat
#

@drowsy maple respond to me

drowsy forum
#

Any admins able to help my friend?

sour rose
#

why the fuck the high ping

#

250 ping

drowsy maple
marble mantleBOT
drowsy forum
#

Hi @drowsy maple My friend made a ticket around 4 hours ago and no admins came to help him. Any chance you could get in contact with him? His name is @kindred latch .

neat berry
#

possible cheater how can I open a ticket or if there isn't a way, how can i contact an admin about a cheater

marble mantleBOT
#

Hey, @neat berry

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

kindred latch
#

Hello 😄 I do have a kit issue

storm moat
#

Got to love rustoria support they pinned a ban acc in my and not I can’t play for another 2 months

vapid crag
#

how do i get unbanned you just keep telling me to "come to discord"

livid tapir
#

Come to discord - “name”

vapid crag
#

splooty

livid tapir
#

lol

#

@timber bridge

timber bridge
void sage
#

BRO

#

SOMONE LOOK AT MY FUCKING TICKET YAL TOOK MY MONEYT

#

holy shit theres litterally admins on this is rediculouse

#

vert — Today at 6:15 PM
i bought airdrops on trio 5x
its been 10 min
nothing has been given to me
i need help
vert — Today at 8:12 PM
????

#

its been 4 hours bro

drowsy forum
#

@void sage it took 4 hours for our guy too

#

join the waiting for support channel brodie

#

only thing i can recommend

void sage
#

yeah so i can sit in here for another 4 hours??

livid tapir
#

I mean

#

Message an admin that’s online

void sage
#

i dont like dming admins thats weird

livid tapir
#

Waiting in support isn’t a great thing to do unless you’ve been asked to

void sage
#

somone pls drag me ...

#

bruh

livid tapir
void sage
#

then look at my ticket...

#

taht ive been waiting on

livid tapir
#

Can’t I’m not admin pimp

#

Dm a read role

drowsy forum
#

I thought it was bannable to directly message one?

livid tapir
#

Red*

#

Fuck no

#

They’re people not ego trippers

void sage
#

how does admins type in here and not ope my ticket

#

like bro

livid tapir
#

They got other stuff going on

void sage
#

its my money ur taking

drowsy forum
#

I mean true they do got like 50 other servers to run

livid tapir
#

You ain’t the Center of the universe, just dm an admin bro

#

Not a difficult process

#

See what steps you need to take

void sage
#

bro thats what tickets are for..

livid tapir
#

Then be patient

void sage
#

wtv u say brodie

livid tapir
#

Real

old frigate
#

im not able to apply my stretched res

#

1920x1440

#

if i press apply it just applies the native res

livid tapir
#

That’s not

void sage
#

look at myt ticket <@&274971100184576010>

livid tapir
#

Good stuff bro

void sage
#

wtv makes it faster

#

my money is proccesd and i dont have what i paid for.

livid tapir
#

I told you dm an admin

#

Do your thing tho

void sage
#

WHICH ONE

#

THERS 10 OF RTHEM

livid tapir
#

Literally any of them

#

Just not all of them

timber bridge
void sage
#

pls look at my ticket dawg

timber bridge
void sage
drowsy forum
#

@void sage bro found out from a friend its not fixable atm, its cuz an EU admin needs to get on

void sage
#

its not an EU server bro

livid tapir
livid tapir
drowsy forum
#

@void sage you gonna have to a wait for that admin to wake up and get on, same problem as yours

void sage
#

bruv

drowsy forum
#

we play us 5x no bps, pretty sure i seen you there @void sage

old frigate
#

im not able to apply my stretched res
1920x1440
if i press apply it just applies the native res,pls help

drowsy forum
#

@old frigate thats not a server issue bro, you gotta use nvidia control panel, or you gotta tweak amd settings.

timber bridge
#

I cannot help you with that, access to that stuff is restricted due to personal and financial information. While it sucks that it has not processed like it should have I am sure you can appreciate not every single staff member being able to access these details.

#

You will most likely need to wait for @balmy cypress to respond

old frigate
drowsy forum
#

@old frigate dm me personally

void sage
timber bridge
#

I just cannot help you with that unfortunately. Again access is restricted due to personal information and financial details being involved.

storm moat
#

good fucking luck the fucking money guy if offline

#

pinned a banned acc on me

marble mantleBOT
#

Hey, @storm moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

storm moat
#

they wont do that

#

u fucking stupid was talking to @drowsy maple but he says i have a banned acc

livid tapir
#

That sentence wasn’t coherent

storm moat
#

this is the acc he thought was mine

livid tapir
#

@drowsy maple

storm moat
#

see he shoed me that

#

its not fucking mine

#

tried telling him that i have 2 accs thats it

#

idk what else to show u

#

i just bought vip and i cant even fucking use it

timber bridge
#

Not yours huh?

timber bridge
#

I feel that bro

storm moat
#

i have this one

timber bridge
#

Is that your discord?

storm moat
storm moat
#

what

#

he says its my acc when its not

timber bridge
#

This you?

storm moat
#

idk how to how u its my acc

#

yea im using it right

timber bridge
#

Okay just wanted to make sure

#

Yeah just appeal it man

storm moat
#

idk what else to do

timber bridge
#

That's all we can do for you right now.

storm moat
#

@drowsy maple will say its my acc when its clearly not!

digital solstice
#

I need to report someone

storm moat
#

its fucking stupid i just bought vip and yall take my fucking money

livid tapir
digital solstice
#

whats the command

storm moat
#

like wtf

marble mantleBOT
#

Hey, @digital solstice

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
storm moat
#

get him tf on

storm moat
#

how long will that be

#

give me a time

timber bridge
#

An hour maybe 2 tops.

storm moat
#

u sure

timber bridge
#

He is EU, normally is on in that time range roughly

storm moat
#

cause he hasn't been on for 6-7 hours now

timber bridge
#

We aren't robots

storm moat
#

its fucking wipe day

timber bridge
storm moat
#

he knew there would be payment problems

#

like there is every wipe

timber bridge
#

That is true, and he does stuff for probably 18 hours a day. again we aren't robots and we all need sleep.

#

Just be patient and I assure you it will be dealt with

storm moat
#

oh for sure bud i would love to knwo what i was banned for

#

tell me that

cold linden
#

hello, why server kicking me for reason banned: hacking?

#

rustoria eu long

timber bridge
# storm moat tell me that

Again luke is also a staff manager, he can help if you feel our staff has done wrong. From what I can see it appear your were banned for ban evasion.

marble mantleBOT
storm moat
#

i never was banned dummy

cold linden
#

76561198994005591

storm moat
#

for the million fucking time thats not my acc my fucking acc cant u guys get that threw your thick skull

cold linden
#

i have checked my local files, but it doesn't help

storm moat
#

all this problem just cause i bought vip'

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woohoo

timber bridge
urban tendon
#

yo admins

cold linden
#

and also can i get a skip queue?

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for this strange situation

timber bridge
cold linden
#

i have connected to rustoria eu medium and everything is fine

timber bridge
timber bridge
bold heron
#

I got banned out of nowhere, what is the reason for hacking

marble mantleBOT
#

Hey, @bold heron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
drowsy maple
#

Give me your steamid and ill have a quick look

daring galleon
#

Is there an admin available to talk

drowsy maple
daring galleon
#

Hacking report

drowsy maple
marble mantleBOT
#

Hey, @daring galleon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

smoky scaffold
#

admins

#

i have a question

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<@&274971100184576010>

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<@&415898423460626432>

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<@&274971100184576010>

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how much longer am i banned for

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@frank acorn

#

oh

frank acorn
#

im not sure buddy

smoky scaffold
#

who you callin buddy bud

frank acorn
frank acorn
marble mantleBOT
frank acorn
smoky scaffold
#

76561199125290038

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thats not me bro im not white lmaoooo

frank acorn
timber bridge
#

Unban time ^

smoky scaffold
#

bet splooty love you

#

uzi K

frank acorn
#

...kk

smoky scaffold
#

good kitten uzi

frank acorn
timber bridge
#

#general Please, our staff watches for message here to help 🙂

frank acorn
#

@smoky scaffold meet you in #general buddy

#

@timber bridge yo brother is it possible someone can look into VIP updates?

timber bridge
frank acorn
#

thank you

cinder vine
#

When is EU main back up it restarted?

timber bridge
storm moat
#

got to love it

#

never did shit

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#falseban

crystal urchin
#

What to do with: Ban Evasion???

storm moat
#

idk

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@drowsy maple thinks i own a acc that was gamebanned

crystal urchin
#

I don't have bans at all

ocean thistle
marble mantleBOT
#

Hey, @crystal urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

storm moat
ocean thistle
#

That was for militan

raven mist
#

Than wait

#

Be patient

storm moat
#

i am being patient

ocean thistle
#

1_pray appreciate it

drowsy maple
drowsy maple
marble mantleBOT
crystal urchin
#

76561198352750189

#

steam ID

drowsy maple
storm moat
drowsy maple
glossy forge
#

hello

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i need some help i cannot join the 2x server i am trying to

#

it says cannot download level

floral escarp
unreal condor
#

did us main just get hacked or what

ionic agate
unreal condor
#

thank you

shadow nimbus
#

us main

#

where is

ocean thistle
shadow nimbus
#

sick you guyz are the bomb 💣💣💣💣

granite hamlet
#

why did I banned by hacking?? i am not hacker

#

my steam id 76561199439113015

marble mantleBOT
#

Hey, @granite hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

granite hamlet
#

i need to protect my base,please be quickly

mellow comet
#

my friend bought me vip

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and its not working

ember quest
#

where do I report sus people?

thorny dune
thorny dune
marble mantleBOT
#

Hey, @clever badger

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.