#support
1 messages · Page 139 of 1
@west mica still banned
how many team ui slots are there for US LONG
@raven mist still showing banned
Can someone lmk how long im muted for
Checking
@raven misthello can u say which server vip i have?
hi ban me 15m for no reason my id is 76561197984456745
i went to buy supscription for eu long. but it says its gifted to some random dude when i look at the payment.
Im confused aint it supposed to wipe at 3???
You can see this on my account on the website https://donate.rustoria.co/
IM LOADING IN
Its force wipe
OH YEAH
FINALLY, IM UNBANNED
Sweet
why so big ping?
U can check this on donate.rustoria.co
after a month, finally back to controlling main
@raven mist I am in queue again can u skip me so i can check if i am unbanned
top right log in
eac temporary cooldown in effect for client ?????????
EAC Temp cool down too!
Smiley...
(Worlds Most UNLUCKY WIPE DAY)
hi why ban me for no reason on rustoria eu main, im vip, for no reason 76561197984456745
mf who got me banned
EAC is out of our control unfortunatly
First the no vip glitch and now the EAC glitch!
How map eu medium
You'll have to wait it out
out of our controll
sick! awesome game!
im not bought its gift
this is terrible
MORE SLOTS!
Make a #payment-support ticket
EAC thing nothing we have control over
@grizzled plank imma smoke you when you come back to main, still malding about the flashbang-launch incident
arent you some guy with 1,000 hours who got rust 1 year ago
LOL
@raven mist still got kicked for ban evasion 😦
How long am i muted for
hi guys, aim vip banned for no reason for ping, im vip please unban mee
?
@grizzled plank
Take it to dms
ok
why cant i write in genral
Its locked atm
U still did?
can someone send eu long map?
yes got kicked again
One sec
More slots!!!!
@raven mist Should i restart my game completely?
No, try now
in queue again
is there a spear distance hack or does facepunch just suck at network coding? im getting killed by spears from people far away and i have 20ping
please i buy vip and banned me for no reason un ban please
@raven mist finally thank you ur a true god admin
Is there any way to get a refund off the vip?
what is the price of the vip
If its not used #payment-support
well yh
@raven mist check dm please
thnx
just bought it
Make a #payment-support ticket please ^^
qhy serv eu main lag?
Looking for admin assist on "not allowed to speak in channel" (I did something, but dont know what...)
General channel?
Please make a #network-support-old ticket
is the whole eu main server lagged? everyone around me is frozen and i cant drop stuff or loot anything and it says i have 800 ping in console but 20 everywhere else
yup. new here.....not a rule breaker...dunno what I did. 😦
lag like crazy on US main. says i have a 20 ping.
general is locked atm, u did nothing wrong ^^
fix eu main lag kicks from server
fix eu main serv
thank you sir
Lagg should be getting better now
Admin, my teammate has been banned by VPN, can you check for me?
i bought vip tuesday night i try and log into us long and im in a que
if i am trying to get vip, it logs me out of my account and says i must login, when i click login says php error. but my account is logged in on all other tabs of website
!steamid
Hey, @frail stratus
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Please make a #payment-support ticket
76561198439022241
Seems to be working for me, can u check in incognito browser or another browser?
Checking
OK, is it possible to enter?
Server?
5x
temporary cooldown in effect for client on rustoria eu main, why?
which 5x ?
trio
one sec
Checking
NO ME DEJA ENTRAR EN ESTE SRVR connect small.rustoria.uk:28010
Yes
I gifted VIP for my friend on Eu long and I have recite but the queskip not working
OK ,thx sir
Please make a #payment-support ticket
Sucks to hear that man, wont hurt to make a #network-support-old
Still on this
okie dokie
K
when will be more slots?
Most Vanilla server are at slots limit now
its force
itll be like that for a while
how is 20 ping bad

The queue will not move until the pop goes below the current slot limit of 400
Seems to be working for me
Can you make a #payment-support ticket please?
i used it last wip eand now it dosent work
before force
it is also happening to another player
Can u send me your steamid?
why the hell would you wipe 10x tomorrow
im odie
Its being looked at atm ^^
heavy modded server dies after 2 days
longer wipes dont make for much fun
Should be fixed now
ty
Can you maybe fix the crate on 10x ?
Sup?
#announcements "Note: 10x servers will be wiping again tomorrow. 3x No BPs will not wipe tomorrow and will skip it."
always new industrial stuff in box
Ah yeah will be fixed shortly
!appeal
Hey, @soft nest
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i👌
can i talk to someone about a donation on eu 5x no bps?
Whatsup
/ticket
Hey, @lusty mulch
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @lusty mulch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i have bought the pvp+ kit and it says i cant claim the kit because i dont have permission
Please make a #payment-support ticket ^^
is there any admins i can talk to for a ban?
!appeal
Hey, @lusty mulch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
his banned was appealed and denied but the same thing happened to me we were trioing with a guy who we did not know was cheating months ago and he is still permaed and I was unbanned
any admins can help @lusty mulch out?
It's my first time playing rustoria long, and I somehow got banned for playing with a cheater while no one else in my group did
!appeal
Hey, @soft nest
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Should be fixed now
I also have a question, I was using a vpn at the time of the ban, If I connected using the vpn and someone cheated while using the same vpn would I be banned
Im using protonvpn which is free but the servers they have share the same common ip between people who use it
shenzyyy scroll up a bit help my boy out plz
!steamid
Hey, @lusty mulch
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
!steamid
Hey, @soft nest
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199126304558
76561199119123157
Checking
Checking
thank you
i appreciate it
unbanned
I love you
LFG thanks boys Rustoria on top
Hiya, mind sending me your other steamaccount please? Better being honest ^^
yeah give me a second
Hello
I have a problem with the vip package.
Does not work after purchase.
I'm still waiting in line.
im not sure i have vip but i think, how can i check
Hey please make a #network-support-old ticket
Login on donate.rustoria.co
bro i got banned form rustoria for now reason for chat filter auto violation
!steamid
Hey, @oak dome
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
do /auth ingame
Strange what does it say when u do /auth
Try to relog, strange
What server are you playing?
am i perm banned
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
a friend of mine got banned for bug abuse and he got banned for 27 days only, it doesnt show the lenght for me
!steamid
Hey, @keen forge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199216929721
Steam ID: 76561198276156329
Email Address: mopayo@gmail.com
VIP | EU Small
Please post it in your payment support tikcet
where do i sent my steam id 64?
@raven mist the queue doesnt move ?
What is Ban Evasion?
76561199075017040
You'll be unbanned in 24 days
ok ty
!steamid
Hey, @snow skiff
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Checking
76561198429001077
Post your steamid and ill take a look
@raven mist cna you help me i send my steam id to the server and i havent gotten a msg
What do you need support with?
In what country do you live?
Try to do /auth in 5 mins
Queue is not broken
it says im banned for 1 hour
South Korea
Checking one sec
watch this bro @raven mist
i waited the one hour and it says to sppeal and i did then its says to stop spamming reconnect
Yes its not broken, you will just have to wait sir
What is Ban Evasion? I'm just a player
Try to connect now
Sometimes it takes a bit longer to sync, please be a bit more patient
ok
ok thank you so much
why?
why banned
I'm not a cheater
piz
Please check my account
one moment
Your VPN is causing it.
Try now
Send me a DM please
i bought a que skip for main and it didnt work
I
why I can't move?
Hello who I can talk to for vıp purchases ? <@&274971100184576010>
What do you need help with?
Who decided to change bps on mondays
why I can't move? <@&274971100184576010>
Wdym cant move?
probably #polls_vote_here
I just normal playing on the server and got freeze
Would this even be considered vanilla then
Are you still frozen?
yep
Please try to relog or make a #network-support-old ticket
I have a racist guy in my server he said I am a lucky a** african kid. He is making fun of African children and I take offense from that. Is there anything you guys can do?
I send a dm
Gotcha, one sec
Make a ticket if he says it in chat. If he says It in voice we can’t do anything
Yup he said It in chat got a screenshot!
I will make a ticket right now
Perfect, make a ticket and put the ss in it 🙂
alrighty!
Good luck on your wipe!
Thanks a lot!
Donations not working at the moment?
If its unused you can go to #payment-support
Hi excuse me can someone please do a # for the ticket channel? thanks a lot. Having trouble finding it
!ticket
Hey, @full elbow
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You can't find it as there isn't one 🙂
its been used
Oh alright makes sense hahaha thanks!
for 30 mins unf didnt realize me and my buddy were on different servers lmfao
Try #payment-support. Perhaps you can get it
i just put in a ticket
hi I have an error
how long does a payment support ticket usually take?
As there's one person responding to them it may take some time
ah damn ok
did it bp wipe
There was a force wipe 2.5h ago
Yea, by connecting to it
ok nice
downloading world 0.0% how do i fix this shit
@cold sable
Yo wtf US long crash?
👏
downloading world 0.0% how do i fix this shit
When can the uslong server enter
US Long crash or what?
connect long.rustoria.us:28010
I us long down?
yes
yo @slim glacier before crash i was stuck downloading 0.0%
how do i refund VIP
you know a fix by chance
maybe verify files
it says i dont have permission
verify ur acc
how
!verify
Hey, @fiery mica
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
trying
Is long ever gonna be up
Is there any servers up for you guys except official n 2x
it still say i dont have permission
Did you press the green button?
yes
serv up?

cant join the server anymore why?
!steamid
Hey, @native wyvern
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I can't connect to the server yt ghjuhe;ftn rfhne
Yeah, looks like you shouldnt have any problem connecting
I can't connect to the server does not load the card and gives a connection error
is there a VIP that gets me into all us servers?
the moment i went to outposti cant do anything cant move anything out of inventory i dun even have the safe zone thingy am basically stuck and am not lagging my mates see me moving fine but i cant do anything
nice and the game disconnected me
@normal tangle i had same 5min ago
admins pls respond on ticket
i've never had that bug in my 5k hrs experience
lol
whats the eta for us long vip
where do i make a ticket?
me neither the only bug i get is usually when u cant move anywhere or open inven
Why doesn't the /ticket command work anymore? theres a broken cave lift that kills you everytime you use it
yo got a cheater
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Which server?
2x rustoria
What was your exact command?
any fix ?
/ticket add
Hey, @wispy loom
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
EU or US?
Not sure, could be a client or a network issue
Were you lagging before you froze?
nope
It's unusual to freeze on your client
my ms on discord has been the same , and im not lagging it literally just happened
and for other to see you move
whast eta for restocking vip on us long
Yeah your connection to Discord is different than the server
yes i know but still it's not like there's packet loss or smth
am still in the server on my screen
US
i hear people opening doors and running around but for my mates rn i logged off
which is super weird
whast eta for restocking vip on us long
I bought que skip but its not letting me through que I have my steam account linked and its been like 20 minutes s ince I bought it.
it's such a pain, the fact I have to wait in queue again.
can someone respond to my ticket please?
Is there anyway to fix this cave lift killing you everytime you ascend it
Once someone decides not to be one.
Go ahead and make #payment-support if you continue having issues
They are responded to as quickly as possible
If someone is nearby than it may take longer
is that how it actual works
Yeah
Are you able to transfer VIP?
Before it was used - yes
Dang ok
!appeal
Hey, @lament cosmos
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i already know why i got banned lmao
im having issues with stripe can i get some help?
yea he gifted me que skip and its says transaction pending but it went threw on his end
i got vip but it wont skip the queue
we need some help
my us long vip isnt working
<@&274971100184576010>
restart game
i bought it 4 days ago what is that possibly gunna do
i did
<@&274971100184576010>
Make a #payment-support ticket @mystic creek
how long those get taken to respond to
Quickly since its force
ok
hello any admins i can speak to ?
@raven mist Administrator, help me lift the VPN ban! Thank you!! 76561199456739686
SO WHEN IS MY VIP GOING TO WORK
what about us long vip?
my shit dont fucking work
too many bugs, leaving server.
Look at your support ticket
i am
What bugs?
RN
every time we use the lift to our cave base it kills us
every single time.
due to that we have lost atleast an hour of farm and been fucked over to everyone around us. so we are out
Might be a client side issue
Hmm, strange. Sounds more like a rust issue but feel free to create a ticket ingame and we'll look at it
your ingame ticket system is also not working.
my teamate ws trying to use it and it says fuction does not exist
Whats your steamid?
!steamid
Hey, @raven mist
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
we have already left the server and i am not dealing with the que to try again
@raven mist can you help here #1070847791338881074
are vip refunds given if i barely used it and dont plan to play server
no lol
Alright! Sadly to hear.
No
😦
Once used you cant refund it
@raven mist can it be transfered if you dont use it?
If you didnt use it i think so yeah
who does that?
U gotta make a #payment-support ticket
Only a few can help you with that. Theyll get back to you asap
is the 5x trio the american trio
i accidentally bought eu instead of us can i get refund or is that on me
Make a #payment-support if it wasn't used
how do i still have vip even though i stopped buying it and cancelled my subscription
i did the same but i swear i bought the us
i think it could be gltiched or we are both retarded
If the payment happened on its own after your cancelation please make a #payment-support ticket
!ticket
Hey, @sudden remnant
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i sent one but in the faq it says no refunds or transfers
thats garbage
hello
I paid for the vip a few minutes ago but I have two friends who are with the games who went to pay for them but they come out as if they were over and I would like to know if there is any possibility that they would let them pay for the vip to play?
the server is Us LONG
hey i got banned on us rustoria 2x a week ago and just ran olut of the 6 day timer but it still says im banned can you unban me?
im FULT
@everyone
If the user purchased the wrong subscription/service/package then they're expected to get into contact with staff and to not use the service as previously stated.
i didnt join the server for it
if thats what that means
bethew pls help me
What does it say when you try to join?
you are banned from server playing with hacker and aPPEAL
my bois got unbanned from an appeal 2days ago
Post your steam ID here if you made an appeal already and can't make a new one
76561199260571599
Admin
Im playing on us x5 but i randomly i cant put a building on my house
Just a triangle is wrong
Can you post a screenshot?
Are you close to a monument?
Nope
And everything around can be placed
Oh i cant post an screenshot
Let me upload it to imgur
no more vips for us long? i've been kicked from queue twice now lmao
Bought hero for US 3x no bp earlier but can't use /skin still
pls bethew
Try moving around. Perhaps there's something on the other side of a wall
One second. I'll give you response soon
Nothing that we can do anyways, sorry. I tried my best
yo i was in the sever and it kicked me out for no reason and now im sitting in que
wtf is wrong with yalls sever
i was on main
Your ban got lifted 16 minutes ago. Just wait a little bit more and if it doesn't work in 30 minutes please come back
its making me wait in 116 que for no reason
i need help
that shit is annoying asf why cant you guys just let me in the damn sever
i bought kit hero and its not working
US SMALL is lagging bad fyi
US Long seems to be lagging, and I have never had ping issues on the server until now, is it my internet or is the server having some issues?
Bought VIP and it worked earlier. Now I have 140 people ahead of me?
PLEASE RESTART US SMALL
it has been lagging for many players for at least half an hour
K
Two players are blocking the black jack wagon's entrances and sabotaging the game, I can't get out.
EU main in outpost
rustoria main lagging for all players
If it's still not working please make a #payment-support ticket
Sorry but we don't interfere with gameplay.
Sorry but there was always a chance for you to get it back and even if it is no longer in your possession you still take responsibility for it.
If it is still not working please make a #payment-support ticket
@lone hinge can you help with my issue about the Youtube link not working?
It doesn't work since youtube changed it's API rules
oh
Ticket
can i still get the loyal thing if i connected everything else?
Please I have been waiting in queue for 4 hours. Server restarted and I’m back in queue for last 2 hours. Please increase Vip for US vanilla long
@lament pelican @digital musk @lunar mirage @sage bobcat @bright terrace If you still experience latency issues please make #network-support-old tickets. An experienced admin will help you.
FYI: You still get your account back if you lost everything. As long as you're able to prove your ownership prior to those changes you can get it back
Skill issue
@lone hinge
lmao yeah right
SMALL HAS BEEN LAGGING FOR HOURS FIX IT PLEASE IF YOU LOOK AT SERVER CHAT LOGS ITS ALL ANYONE IS SAYING
mb for caps
holy shit someone fucking fix us 2x vanilla
@cunning tulip
@cunning tulip
@cunning tulip Us 2x vanilla lagging so fucking bad
US Medium is laggy laggy as hell too, pry just all the US servers tbh
@cunning tulip i have proof of someone cheating
If you are experiencing lag on the servers, please submit a ticket via #network-support-old
Please submit all evidence in the ticket in game /ticket
@small sundial
!ticket
Hey, @warped ocean
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can someone answer my friends ticket plz its for my vip he gifted me
can you pls fix the lag on the na severs
please
fox the lag please. it is actually very bad. cant play at all. spent money on vip as well but seems like it was a waste
please restock US long VIP
agreed
why is rustoria main us lagging ??????????
I am pretty sure they are looking into it right now. Its pretty bad it seems.
US Long got the lag too, I had to log lol.
log off?
Yea the rubberbanding made it unplayable
If you are experiencing lag on the servers, please submit a ticket via #network-support-old
does anyone know why i cant see tp requests, kills in chat, failed tps .. the text in chat thinks that the server plugin has? i see nothing but chat only
Can someone please respond to my ticket
Admin does anyone know when Vip stock for us medium will be bac?
never fixes the problem tho
i have high ping like 2k on rustoria US LONG and i am from US and i am experiencing this problem only on rustoria
admins i am wondering how i can work to be able to skip ques
can someone get on 5x us rustoria and ban vert, their blatantly cheatibng
Im not able to authorize that I linked my steam but I was able to link my discord. I’ve tried leaving the steam group and rejoining, I’ve tried refreshing but it has not worked.
lots of homies complaining about lag on the 2x van i just loaded in and i dont really see too much lag, just tired of seeing it in chat
please restock vip for long
<@&274971100184576010> are u guys planning on fixing the lag on us long
or any server
what kind of lag do u have?
@mystic creek Can you check to see if the lag has improved?
just ping spikes
Anyone who has lag issues, please check again. There was some changes made in the last 5 minutes that should help 🙂
!appeal
I'd like to know why I have been banned for "playing with hacker"
Who? How have you come to that conclusion? What can I do to appeal? Everyone I play with is dogshit. No one is hacking.
Hey, @lofty bane
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!report
Hey, @young narwhal
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
How come its been so long since the last US long restock, nearly 3 hrs
Please admins for the love of god let me buy VIP FOR US LONG
Bruh you don't wanna buy VIP for these things with this lag lmao
Can I get a <@&274971100184576010> in support 1 vc
Hey, @deft rover
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @oblique marsh
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@ripe hound #network-support-old
👍
@drowsy maple Herpes
Jump into the waiting for support agiin plz
Hey, @real hollow
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@drowsy maple
hello?
@drowsy maple please submit request for additional US long VIP i have been waiting in queue since 11AM PST
when do i get my vip access
i have vip but it dont work
been waiting for 5 and a half hours now
and i wanna play
@drowsy maple bro said hello and didn't give any response
FR 10/10 support right here
yes any response would be nice
Hi, im a bit backlogged helping other players. I don't control the VIP that is available, but ill pass that along to the appropriate staff. Sorry for the delay
thank you so much @drowsy maple
!appeal
Hey, @atomic coyote
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
bro admins omng no help
can i play rustoria severs with a game ban??
If you were on Rustoria when gamebanned, then no.
no
Otherwise, 180days for 1 gamebanned alt
1 year for 2 alts
and if you have more than 2, you'd need to speak to the admin team about that.
it was another account i did not know that was ban evading ok so i have to wait 180 days?
not on that sever
yes, you'd need to wait 180 days from the time of the alt getting gamebanned
ok can i appeal before?
You could, whoever handles the appeal will consider anything you write in your appeal
Can we get some US Long Vip's restocked?
ok thanks
or is it once a wipe?
need an admin
I don't handle that, so i honestly don't know, the admin who handles those things should be in a bit to take a look
Hi, what did you need?
i bought a kit for ur server and it doesnt let me redem it
what kit was it?
or ur official website
!vipstock
Hey, @slender veldt
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/
Do you have any further questions about this? Please ask in support and we will be able to assist you!
Are you certain you bought them for the correct server and correct account?
how long ago?
Have you tried relogging?
you may need to wait a bit for the server to update, otherwise, you would need to make a tivket in payment support channel.
!appeal
Hey, @hollow token
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
thanks
@drowsy maple i made a ticket and one the bots says luke will help me when possible but i dont see a luke in the list of people on the side
@drowsy maple It's just frustrating that it takes 8 hours just to load into a servr
I'm still at a 7 player q for nearly 3 hours
He isnt online at the moment, but I've contacted him to let him know he has people waiting
ok wasnt sure cuz he wasnt on the list and making sure the bot did the right thing lol
I've had a look and I do see your ticket is there. Unfortunately, I am not able to fix it for you, but the admin who handles those issues will absolutely get to it as soon as they come online.
thanks boss
dale is jake on the money guy
it wont let me appeal cause i was not sever ban
cause my vip doesnt work ]
Give it a 5-10 minutes for it to sync up and try again
Luke, and no, he isnt on at the moment
bruh
what server?
are you in queue?
i was in it for 4 hours and it moved 50 players
i got game ban on another account can i still appeal not sever ban on your sever game ban
dm me your steamIDs and ill ahve a look.
i will send both accounts one sec
Whats your steamid?
i got to get it one sec
76561199353709211
Send me a DM please
i did
dale i sent it to your dms
can anyone reply to my network support ticket? im having a crippling problem and its surely on rustoria side
im using a vpn and it keeps kicking me. Im not avoiding ban just using it
@drowsy maple respond to me
Any admins able to help my friend?
?
!steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Hi @drowsy maple My friend made a ticket around 4 hours ago and no admins came to help him. Any chance you could get in contact with him? His name is @kindred latch .
possible cheater how can I open a ticket or if there isn't a way, how can i contact an admin about a cheater
!report
Hey, @neat berry
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hello 😄 I do have a kit issue
Got to love rustoria support they pinned a ban acc in my and not I can’t play for another 2 months
how do i get unbanned you just keep telling me to "come to discord"
What’s the name at the end of that
Come to discord - “name”
splooty
BRO
SOMONE LOOK AT MY FUCKING TICKET YAL TOOK MY MONEYT
holy shit theres litterally admins on this is rediculouse
vert — Today at 6:15 PM
i bought airdrops on trio 5x
its been 10 min
nothing has been given to me
i need help
vert — Today at 8:12 PM
????
its been 4 hours bro
@void sage it took 4 hours for our guy too
join the waiting for support channel brodie
only thing i can recommend
yeah so i can sit in here for another 4 hours??
i dont like dming admins thats weird
Waiting in support isn’t a great thing to do unless you’ve been asked to
Brother
I thought it was bannable to directly message one?
They got other stuff going on
its my money ur taking
I mean true they do got like 50 other servers to run
You ain’t the Center of the universe, just dm an admin bro
Not a difficult process
See what steps you need to take
bro thats what tickets are for..
Then be patient
wtv u say brodie
Real
im not able to apply my stretched res
1920x1440
if i press apply it just applies the native res
That’s not
look at myt ticket <@&274971100184576010>
Good stuff bro
Getting of in 10 minutes if you do not join #368790610783764480
bro.
pls look at my ticket dawg
payment support?
YES
@void sage bro found out from a friend its not fixable atm, its cuz an EU admin needs to get on
its not an EU server bro
There’s a few that can deal with it
He means EU admin
@void sage you gonna have to a wait for that admin to wake up and get on, same problem as yours
bruv
we play us 5x no bps, pretty sure i seen you there @void sage
im not able to apply my stretched res
1920x1440
if i press apply it just applies the native res,pls help
@old frigate thats not a server issue bro, you gotta use nvidia control panel, or you gotta tweak amd settings.
I cannot help you with that, access to that stuff is restricted due to personal and financial information. While it sucks that it has not processed like it should have I am sure you can appreciate not every single staff member being able to access these details.
You will most likely need to wait for @balmy cypress to respond
ik bro i couldnt find a solution on yt so asking here
@void sage ^
@old frigate dm me personally
i jus want my shit i paid for lowk
You'll get it 100%
I just cannot help you with that unfortunately. Again access is restricted due to personal information and financial details being involved.
Hey, @storm moat
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
they wont do that
u fucking stupid was talking to @drowsy maple but he says i have a banned acc
That sentence wasn’t coherent
@drowsy maple
see he shoed me that
its not fucking mine
tried telling him that i have 2 accs thats it
idk what else to show u
i just bought vip and i cant even fucking use it
Not yours huh?
I feel that bro
i have this one
Is that your discord?
This you?
idk what else to do
That's all we can do for you right now.
@drowsy maple will say its my acc when its clearly not!
I need to report someone
its fucking stupid i just bought vip and yall take my fucking money
Make a ticket in game
whats the command
like wtf
Hey, @digital solstice
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Luke will be able to help you further, just let him know about the ban
na i would like a refund call that bitch i want my money back for yalls mistake
get him tf on
An hour maybe 2 tops.
u sure
He is EU, normally is on in that time range roughly
cause he hasn't been on for 6-7 hours now
Sleeping man.
We aren't robots
its fucking wipe day
.
i understand that
he knew there would be payment problems
like there is every wipe
That is true, and he does stuff for probably 18 hours a day. again we aren't robots and we all need sleep.
Just be patient and I assure you it will be dealt with
Again luke is also a staff manager, he can help if you feel our staff has done wrong. From what I can see it appear your were banned for ban evasion.
!steamid
Hey, @cold linden
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
i never was banned dummy
76561198994005591
for the million fucking time thats not my acc my fucking acc cant u guys get that threw your thick skull
i have checked my local files, but it doesn't help
Please try to join again in 5 minutes.
yo admins
its fixed?
and also can i get a skip queue?
for this strange situation
Alright seems you are frustrated, you can discuss it further with luke. In the meantime anything else I can assist you with? It's 1AM and I am getting off for the night.
i have connected to rustoria eu medium and everything is fine
It should be fixed yes, unfortunately I cannot give out queue skips.
no just go to fucking bed
Thanks for the permission. I hope you get everything resolved you hope to.
I got banned out of nowhere, what is the reason for hacking
!appeal
Hey, @bold heron
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!steamid
Hey, @bold heron
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Give me your steamid and ill have a quick look
Is there an admin available to talk
What do you need?
Hacking report
!report
Hey, @daring galleon
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
admins
i have a question
<@&274971100184576010>
<@&415898423460626432>
<@&274971100184576010>
how much longer am i banned for
@frank acorn
oh
im not sure buddy
who you callin buddy bud
i will check
you buddy bud bud bud
Hey, @smoky scaffold
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
white little kid
yes buddy
...kk
good kitten uzi
yes buddy
@smoky scaffold meet you in #general buddy
@timber bridge yo brother is it possible someone can look into VIP updates?
The person should be on very soon to do it.
thank you
When is EU main back up it restarted?
it's booting should be able to join it shortly.
What to do with: Ban Evasion???
I don't have bans at all
!appeal good luck 
Hey, @crystal urchin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i did yalls didnt respond yet
That was for militan
i am being patient
appreciate it
Hi, I see you tagged me. How can I help you, sir?
!steamid
Hey, @crystal urchin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Hi, You can try to log in now.
u think i have a banned acc when i dont
Hi again, I'd rather not enter into another circular argument with you. You are welcome to speak with Luke when he looks at your VIP ticket, assuming you made one.
yea i did
hello
i need some help i cannot join the 2x server i am trying to
it says cannot download level

did us main just get hacked or what
It crashed due to an issue with the Unity engine. It's back up in a few minutes 🙂
thank you
its been a few minutes tho
It’s booting up now
sick you guyz are the bomb 💣💣💣💣
!appeal
Hey, @granite hamlet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i need to protect my base,please be quickly
where do I report sus people?
Please open a #payment-support ticket
You can use the in-game /ticket command or use our tickets website https://rustoria.co/tickets/ to send a report in to the administration team.
Hey, @clever badger
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.