#support

1 messages · Page 133 of 1

haughty sail
#

I WAS RAIDING AT THE SNOW

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3RD RAID IN A ROW

proud prairie
#

Was on a hill

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It

haughty sail
#

I DONT KMNOW

proud prairie
#

Y

snow pine
#

drop cords

haughty sail
#

DONT REMEMBER

proud prairie
#

L5

#

What kind of base

haughty sail
#

if it rollsback im gonna cut my balls off with a rusty pocket knife

lone hinge
#

Please go to #general if you don't need assistance

haughty sail
#

im here for the updates

crystal flicker
#

^

haughty sail
#

its not letting me in

wise dagger
#

i need assistance

haughty sail
#

IM GONNA BLOW UP

wise dagger
#

my balls got cut off with a rusty pocket knife

prime field
#

Admins i have help

haughty sail
#

YESSSSSSSSSSSSS

proud prairie
haughty sail
#

WHAT

#

IM INNNNNNNNNNNNNN

shell pawn
runic marlin
#

@gray pivot is booting

wise dagger
#

W

crystal flicker
#

thank you trashy you big bag of garbage

#

❤️

runic marlin
hybrid sage
#

Trashy saves the day again

runic marlin
wise dagger
prime field
#

@runic marlin i have help

thorn horizon
#

he have help

wise dagger
#

he has help

sturdy rover
#

Help is on the way!

runic marlin
prime field
#

Its one question

runic marlin
#

Shoot!

prime field
#

they banned me for playing with hacker

sturdy rover
#

Love you trashy ❤️

runic marlin
prime field
#

No

#

I do not know how

errant dew
#

trashy is it Pepto-Bismol pink?

lone hinge
marble mantleBOT
#

Hey, @prime field

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Wtf happened

#

I dc on a road. I spawn it says I killed myself... go to my last death location... no bag...

crystal flicker
#

@runic marlin I got killed when i downed

#

it downed*

runic marlin
near halo
#

I mean thats exactly what happened to my friend and I lol

#

We were on a road. It crashed. We logged back in it says we died to ourselfeves. We go back and our bodys arent where we dc'ed and the death location is in the middle of a monument lol

spark patrol
#

For my own curiosity; what server?

crystal flicker
#

nvm got my stuff

#

yea it just killed me when the server crashed lol

tacit granite
#

When is wipe for EU 5x ?

near halo
#

Yup people got the loot. We werent even IN miltuns. but our bags go in there?

#

Like what was the fucking point in that

hexed nimbus
vapid stirrup
#

I believe the server said I wasn't added to the whitelist, any possible way admins can add me (if thats how it works) so I can join?

shell pawn
ripe plover
#

Hi All, we got a group ban. Not a single person was cheating. Can you please give me so help with getting this sorted.

marble mantleBOT
#

Hey, @ripe plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ruby tartan
#

@echo venture

#

^^^

clever gale
ruby tartan
#

got banned for what like

clever gale
ruby tartan
#

lmao

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shit makes no sence

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nobody is cheating

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i have 8k hours why tf would i cheat or play with someone with cheats....

clever gale
#

Admins don't ban for no reason. They need proof to ban. Next time please be careful when you choose the players you play with 🙂

ruby tartan
#

nobody is cheating......

clever gale
ripe plover
#

Was anti cheat not an admin

#

Cheats were not being used.

marble mantleBOT
#

Hey, @ripe plover

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clever gale
ripe plover
#

its now showing up shonzyyy

#

I am unable to submit.

ruby tartan
#

its not showing up ffs

clever gale
#

Wait a few minutes and try too appela again 🙂

ruby tartan
#

i even got vip

#

smh

foggy badger
#

!appeal

marble mantleBOT
#

Hey, @foggy badger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pallid flame
#

I have to report smth

#

Spex is totally cheating

clever gale
pallid flame
#

It doesn't show the server to chose from the player to report

clever gale
pallid flame
#

how

#

I know his rust name

#

Spex

clever gale
#

Look F7

pallid flame
#

I already reported him

clever gale
#

You know the way you F7 report someone?

pallid flame
#

But I want my weapon back

#

asap

#

I farmed 2 h for that

clever gale
#

Admins don't interfere with gameplay

ruby tartan
#

lol

clever gale
#

admins can't give it back

ruby tartan
#

let me join you lol ill get you aks

pallid flame
#

nonsense lmao

clever gale
pallid flame
#

He totally changed my gameplay

clever gale
#

Yeah

pallid flame
#

And I can't do nothing aboput this

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So as I'm understanding right now cheaters can steal stuff but admins can't give back

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So why are the admins even in the game

sharp mesa
slow birch
#

We as admins do not interfere with game play and will not give back items to players. The items are still in game you are more than welcome to go and raid the persons base and take them back. I understand you are frustrated but this will not change the policy. If you wish to change that you can make the suggestion in #feedback-suggestions when the managers and owners of Rustoria regularly look.

pallid flame
#

I don't even know if he has a base

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He's probably just walking around trolling people

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And your anticheat

slow birch
#

Raiding any and every base is always a good idea this is Rust after all.

lone hinge
#

!appeal @balmy viper

marble mantleBOT
#

Hey, @balmy viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid stirrup
#

"disallwed VPN/Proxy service" is the reason i keep getting kicked, can anyone help me out here? thanks!

rugged egret
#

hello, i have been banned for cycling team members but ive never done that. and when i try to appeal it says im not banned

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and its more then 15 mins ago

shell pawn
rugged egret
#

and also i doesnt say the duration ive been banned for

misty scroll
rugged egret
misty scroll
#

Try logging in, it will show you

rugged egret
#

it doesnt

subtle cape
misty scroll
#

You are banned until next wipe on the server you were playing on

rugged egret
#

5x

misty scroll
#

You were cycling members, which is also your ban reason

rugged egret
#

if you'd ask

#

you could see what happend 🙂

misty scroll
#

🙃

rugged egret
#

so im banned till tomorrow 5 pm ?

misty scroll
#

Yes

rugged egret
#

okay thanks for you help

austere gorge
#

i got banned for being a 3 man and im really confused

#

i made a ticket and it got denied so this just doesn't make any sense to me

austere gorge
#

yes

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but i dont know why i got the ban in the first place and im tryin to play wipe with my buddy

cyan gate
#

theres a hard cheater on a serv rn theres no way other than in game reporting that i can get him banned?

#

currently making the server for me unplayable its so dumb

austere gorge
#

do /ticket in the sever

clever gale
cyan gate
#

okay

slow birch
cyan gate
#

ty

storm light
#

HELLO MY CHINESE FRIEND HAS A PROBLEM BECAUSE OF vpn, HE CAN'T LOG IN TO EU MAIN HE IS BAN, PLEASE LOOK AT OR HE DOESN'T KNOW WHAT TO DO/ id 76561199156876570

austere gorge
dense hedge
#

help

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i keep getting insta kicked for :hacking wtf

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why is it doing this

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is it due to outdated software?

subtle cape
austere gorge
#

can i get rid of my temp ban or no

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cause i did nothing

subtle cape
austere gorge
#

is there any way u can check logs too see i wasnt teaming

subtle cape
austere gorge
#

great

austere gorge
#

alright then

subtle cape
dense hedge
#

look up

dense hedge
subtle cape
dense hedge
#

i litteraly just got a new pc now it says i am unable to join

#

no i havent ever played on the server

subtle cape
subtle cape
marble mantleBOT
dense hedge
#

this is my id 76561199124618510

#

!steamid

marble mantleBOT
subtle cape
#

Thank yiu let me foreard this to the people who can help you out.

dense hedge
#

i am confusion my friends just started playing on it and i wanted to join and it said i was kicked for hacking

ruby tartan
#

@sharp mesa lmao i got 9k son

dense hedge
#

i have played on the 5x but i tried to join 3x and then i just baned me from all your servers

dense hedge
#

noooo

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im not on any

#

would it help if i ss

subtle cape
#

Strange I have informed our admins and they'll look into it asap.

dense hedge
#

and you tell me if im doing anything worn

subtle cape
#

Not on pc so I cant

haughty kelp
#

Why am I not getting a time limit on Yk ban?

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My

sharp mesa
dense hedge
haughty kelp
#

@subtle cape

#

Where do I see the timer on my ban @subtle cape

minor temple
haughty kelp
#

It doesn’t

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I can send you a pic

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But prodigy told me 5 days

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Just would like too see it there for reassurance

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That I’m not perm banned

slow birch
lilac spire
#

Do you get banned for useing glitches in game

haughty kelp
#

Just making sure man cause everyone else I see says they have a timer on and mine doesn’t

slow birch
haughty kelp
#

Jamie if I give you my steam I’d can you confirm this for me?

slow birch
#

If prod has already done this then honestly he will not be lying to you. I will get the same information

haughty kelp
#

Before I was banned I was already banned for a chat violation

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That’s why I’m making sure

#

76561198138318353

blazing beacon
slow birch
#

27th is the unban date

lilac spire
#

Alright thx I was making sure before I did one

haughty kelp
#

Thankyou boo 😘

keen flume
#

is racism in voice reportable with evidence?

haughty kelp
#

No

slow birch
haughty kelp
#

Only in chat

ruby tartan
#

no lol

haughty kelp
#

Np bud

slow birch
keen flume
#

nah they said it as they killed me so their names on the death log.. plus character mouth was moving as they were saying running circles around me while laying on ground

haughty kelp
#

They won’t do anything for that now if it was in chat they could do something

keen flume
#

okay so racism and hate is allowed but only in voice 😄

prime crater
#

USMedium rip?

keen flume
#

i fixed it 😄 just turned off voice chat 😄

slow birch
#

It is not allowed but it is not a reportable rule break. We do advise that you turn voices off and just ignore people that wish to be so silly.

prime tree
#

Hello i need an admin to check something for me asap please : )

blazing beacon
#

jameie can you tell CubbyHD to wake tf up

keen flume
#

thx for the info killa and jamie

slow birch
#

I could but if he's sleeping that might not help you will just need to wait.

blazing beacon
#

man banned me said come to discord and doesnt respond

prime tree
#

👴 i am in waiting for support whenevr u are ready

ruby tartan
#

i need help

lone hinge
ruby tartan
#

all good

ancient dune
#

!report

marble mantleBOT
#

Hey, @stoic coral

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient dune
#

please do not call users out in public

stoic coral
#

ok thx

marble mantleBOT
#

Hey, @stoic coral

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient dune
#

it is an in game command. also please include more information for our admins 😄

stoic coral
#

sorry

tough yarrow
hoary horizon
#

Hello, I was working with an admin yesterday regarding a ban. He sent me a DM but I have not seen a reply back. Can someone help me? Thank you

toxic shard
hoary horizon
#

Oh okay, sounds good then. I appreciate the reply. Will Admin Dale be available today?

toxic shard
hoary horizon
#

He sent me a message about 30 minutes following that decision

#

asked me a few more questions and I replied but I have not seen a response back

#

He said he was willing to work with me, just needed some genuine info from me on my end. Which I provided

#

If he is busy, then I completely understand. Just wanted to touch base again 🙂

toxic shard
#

We don't have a planning of presence, it's up to our free time, just send him another dm and wait

hoary horizon
#

Thank you Marc, I appreciate it

hard void
#

I just opened like 20 crates for my dive mission and still never got it

#

i went to the dive sight i was supposed to go to initially and it checked off that i went there on my screen then proceeded to open like 20 crates

#

<@&274971100184576010>

junior wing
hard void
#

sunken crates

#

like im not an idiot

#

i untied like 12-17 crates

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i just want my pump

junior wing
#

did you die in the process?

hard void
#

yeah the first time

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i died to a shark

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i did like 10 crates

junior wing
#

when you die it resets the counter

hard void
#

wtf

junior wing
#

try opening another 10 without dying and if the issue still persists please come back here

hexed nimbus
# hard void wtf

Missions are gamebased not Rustoria I did the wodka bottle once and it spawned under a substation. Shit happens 😂

hard void
#

damn

hexed nimbus
#

Abandon the mission and try again after server restart tomorrow

scenic coral
#

can i appeal for a vac ban? i got banned for 0 reason

hexed nimbus
hexed nimbus
marble mantleBOT
#

Hey, @scenic coral

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

minor pier
#

Any reason that my card was declined but I used the same card last month on the same thing and it worked?

junior wing
#

Not sure but you can make a ticket in #payment-support if youre having payment issues

peak citrus
#

Hello

#

i need help

minor pier
#

not sure if that will help, could be something on my end just dont know why it worked last time

#

nvm it finally worked

lone hinge
peak citrus
#

So i got this problem everytime im trying to log in into Us mondays

#

Steam auth timeout

ancient dune
#

Hopefully they'll have it up soon

peak citrus
#

Oh ok

#

Thank u so much

#

how long will it take?

vernal grove
#

Steam is back up!

#

well coming back

#

slowly

ancient dune
#

it'll get there soon haha

vernal grove
#

something must have gone wrong.. it was down 100% worldwide lol

ancient dune
#

Nah they just do maitainence on Tuesdays, took a bit longer than usual though :/

still ruin
#

whats is a steam auth timout

hearty horizon
#

steam auth timeout

thorny delta
#

@hearty horizon@still ruin

still ruin
#

@thorny delta im trying to join the 2x us

thorny delta
#

oh idk 2x client

#

connect

still ruin
#

the guy said its a steam issue but i can join other servers

thorny delta
#

i have this problem but ı fix

still ruin
#

i can join any server but the one i play

lone hinge
still ruin
#

yep it works appreciate the help

wintry socket
#

ay i need a admin

lone hinge
wintry socket
#

im on the 5x trio and currently getting raided by 2 clans 4 deep

marble mantleBOT
#

Hey, @wintry socket

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wintry socket
#

can we speed this up there are in my base rn

#

i dont have time to ticket kinda defending

lone hinge
#

Reporting them using the ticket is the best and fastest way

wintry socket
#

put in a ticket but of course they are already 4 deep in my base so its a little late for retribution

#

thanks for the help tho

spring pollen
#

where can i make a ticket for support?

drowsy maple
marble mantleBOT
#

Hey, @spring pollen

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

azure mountain
#

Is EU Main rebooting now or is there a problem?

spring pollen
#

apparently im banned for playing with hacker?

bleak dragon
#

i just got gamebanned for no reason like what

#

server *

drowsy maple
marble mantleBOT
drowsy maple
marble mantleBOT
bleak dragon
#

76561199294900048

#

!steamid

marble mantleBOT
spring pollen
#

!steamid

marble mantleBOT
bleak dragon
spring pollen
#

76561199123189384

drowsy maple
bleak dragon
#

ye it just game banned me when i suicided

drowsy maple
visual ember
#

76561199126174982

bleak dragon
#

who is facepunch

drowsy maple
visual ember
#

i just got banned for playing with hacker can u help me dale please

spring pollen
#

can i get unbanned?

bleak dragon
#

aaa wa i gotta appeal to them then legit got banned for no reason

drowsy maple
spring pollen
#

he as in our team yes

drowsy maple
#

Yeah, your team has a 7 day temp ban because he got gamebanned.

spring pollen
#

but me and mitch don't know him

bleak dragon
#

i met em in game

molten breach
#

i got banned for playing with a hacker

spring pollen
#

we met him ingame

bleak dragon
#

i aint got cheats , how do i prove

drowsy maple
molten breach
#

my teamate and I are a duo and we were both offline

spring pollen
#

!appeal

marble mantleBOT
#

Hey, @spring pollen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy maple
bleak dragon
#

alright

visual ember
#

it dont say a time on the ban tho ? just says im banned

marble mantleBOT
visual ember
#

76561199126174982

molten breach
#

!steamid

marble mantleBOT
molten breach
#

76561199097973105

drowsy maple
drowsy maple
marble mantleBOT
#

Hey, @molten breach

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

molten breach
#

he also got banned for cheater association

#

same reason

visual ember
#

ohh nvm

#

thought u was speaking to me

#

can u check mine please?

little pendant
#

Aye

#

I have linked my steam so many times and I play rustoria all the time but like I have never been able to use the shop I’ve linked my stuff and did /auth and I still can’t

drowsy maple
little pendant
#

Not tryna be annoying or nothing but I’m getting irritated with the fact I can’t use shop after linking all my stuff

visual ember
sturdy horizon
#

@drowsy maple how do I check my appeal?

lone hinge
acoustic cloud
#

zeus 5x just go down?

lone hinge
acoustic cloud
#

just sent me back to lobby

#

had the disconnect screen like when server restarts

lone hinge
#

Try rejoining. If anything comeback

acoustic cloud
#

doesnt even show up in my history

#

US Zeus 5x is the only server ive played in a couple weeks. should be right on top of my history tab

acoustic cloud
#

so i just copy and paste that into search?

lone hinge
#

into the console

#

press f1

#

and paste it

foggy walrus
#

admin, do we leave ther server?

acoustic cloud
#

tried connecting with that in console. still nothing.

west mica
lone hinge
#

I see now... I think you were right about the crash

smoky dawn
#

bro i just got unbanned why am i banned again...

teal onyx
#

yeah maybe your player are right in some cases

sturdy horizon
#

oh wait what im unbanned

#

nvm lol

lone hinge
smoky dawn
#

bethew

sturdy horizon
#

lol indeed it does

smoky dawn
#

can u check why im banned?

random mango
#

it says im banned could you check why

teal onyx
#

MY BALLS ICH

lone hinge
random mango
#

it just says a discord link

#

no reason why

foggy walrus
#

Admin, sorry for the bad behavior.
Also 1 question, pls, could change you the description of the ban, we wasn't playing with any cheater

keen flume
#

!ticket

marble mantleBOT
#

Hey, @keen flume

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen flume
#

how do I report a bug

random mango
#

!appeal

marble mantleBOT
#

Hey, @random mango

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

smoky dawn
#

@lone hinge L admin

#

0 help

teal onyx
#

hey that nice little rollback you did

#

it fucked us over we farmed now we dont have it

#

will we be reinburced or are we left out to dry

random mango
#

!ticket6

smoky dawn
#

@tough bane W admin

random mango
#

!ticket

marble mantleBOT
#

Hey, @random mango

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone hinge
lone hinge
teal onyx
#

but will we be compisated

#

or we left to dry

lone hinge
#

We don't recover any items lost, sorry.

light stump
#

@lone hinge I got banned for playing with a cheater, but I have no idea who is using cheats in my clan, can you show me?

teal onyx
#

thats nice

lone hinge
smoky dawn
#

L admin

light stump
light stump
lone hinge
marble mantleBOT
#

Hey, @light stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

light stump
keen flume
#

Bethew it wont let me attach vid of bug in thing

lone hinge
#

Streamable

#

Or anything really

keen flume
#

Submitted

#

Thanks for the assistance bethew

drowsy maple
#

!steamid

marble mantleBOT
near halo
#

hey i having a issue i am trying to link my account with steam and all it say to do is join the group well when i join the group and the do the /auth command its still only say my discord is link am i doing somthing wrong?

lone hinge
#

If needed, here

#

!auth

marble mantleBOT
#

Hey, @lone hinge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

vast current
#

Why I cant create a clan on your site?

near halo
radiant veldt
#

76561198809162358 help me i VPN BAN

#

76561198809162358 help me i VPN BAN<@&874995535881326632>istartor

#

help me

ocean thistle
marble mantleBOT
#

Hey, @radiant veldt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

radiant veldt
ocean thistle
dreamy prawn
#

5x no bp us down

#

<@&274971100184576010>

raven bison
#

its booting

dreamy prawn
#

thx

neon root
#

eta on that reboot we were currently being raided

dreamy prawn
#

forever

#

back up @neon root

rose needle
#

/ticket open

marble mantleBOT
#

Hey, @rose needle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sturdy horizon
#

/auth

marble mantleBOT
#

Hey, @sturdy horizon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

timid vortex
#

/ticket

marble mantleBOT
#

Hey, @timid vortex

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

woven frigate
#

how to redeem kit supply signals on 10x?

woven frigate
#

<@&274971100184576010>

drowsy maple
#

then you type /kit kitname

woven frigate
#

i dont see the suply signals

#

only santas signals

drowsy maple
woven frigate
drowsy maple
#

Upon reconnect it should be in your inventory, be sure you have inv space.

woven frigate
#

i reconnected 3 times 😄

lament brook
#

!ticket @hearty horizon

marble mantleBOT
#

Hey, @hearty horizon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Cant use a furnace bc of this

slow birch
#

Interesting what resolution do you play rust in?

near halo
slow birch
#

Little bit strange I will flag this to a Dev and see if they can help.

raven bison
near halo
raven bison
near halo
#

o.5

#

i got it, its because my ui was too low

near jolt
#

76561198180049406 This man is playing with an extraneous program he jumped on a 2-storey house in solo sees in the dark but at the same time plays like a rat

#

help pls

#

He killed 4 solo with a 360-degree turn

marble mantleBOT
#

Hey, @near jolt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick pilot
#

!appeal

marble mantleBOT
#

Hey, @quick pilot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quick pilot
#

can u see my ticket fast pls. i was farming for the next wipe and i want to play. i have all the evidences on the ticket/ thank you

clever gale
tired jolt
#

!appeal

marble mantleBOT
#

Hey, @tired jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rugged egret
#

If i submitted a ticket on the ban appeal, where do I get contacted ?

slim glacier
rugged egret
#

Well it says I’m linked but I still get the join option @slim glacier

serene cloud
#

i need help

slim glacier
slim glacier
serene cloud
#

gnral can you check if able to play the server

#

i got a 199 day eac ban

slim glacier
# serene cloud i got a 199 day eac ban

on the rules as u can see .

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

  • You have a gameban on another account within the last 180 days
  • You have 2 gamebans on other accounts within the last year.
  • You have 3 gamebans on other accounts in total.
  • You have an account that is banned on our servers and are playing on another account.
    We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.
slim glacier
sand pawn
#

🎉

spare loom
#

!appeal

marble mantleBOT
#

Hey, @spare loom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lost sparrow
#

!appeal

marble mantleBOT
#

Hey, @lost sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lost sparrow
#

!appeal

marble mantleBOT
#

Hey, @lost sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lost sparrow
#

!appeal

marble mantleBOT
#

Hey, @lost sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lone hinge
lost sparrow
#

yes please

lone hinge
#

How can I assist you?

near halo
#

!APPEAL

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lost sparrow
#

i got ban by playing with hacker. but i dont play with jacker

#

been playing rust forever and just exp it just now

#

please help

lone hinge
# lost sparrow please help

Misjudgements happen and we know that. Appeal was the correct way. Just use the form that was linked to you 3 times already

lost sparrow
#

i tried it but it say im not ban

spare loom
#

we used the appeal and it says we arent banned

sacred bobcat
#

!appeal

marble mantleBOT
#

Hey, @sacred bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spare loom
#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

lone hinge
#

@lost sparrow @spare loom Use the mute appeal form if it's not letting you to do the ban. Please include all the necessary information for admins to understand it's a ban appeal

orchid mist
#

!appeal

marble mantleBOT
#

Hey, @orchid mist

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

clear spindle
#

i submitted my appeal admin.

marble mantleBOT
#

Hey, @lost sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

he got me banned on two servers

dusky ember
#

can i get the loyal kit without needing to log with steam in google?

lone hinge
lone hinge
dusky ember
#

yeah

coral canopy
#

isn't today supposed to be wipe on EU no bp 5x?

dusky ember
#

but cant i do it somewhere on steam?

dusky ember
#

it has to be in the google?

lone hinge
lone hinge
dusky ember
coral stump
lone hinge
#

It's wednesday

#

So <t:1674658800:R>

coral stump
#

yall have to changed it somewhere on rust it says wednesday and sunday 11am

lone hinge
#

Please submit a generic ticket with a bug report as a reason

#

thank you!

lost sparrow
#

!appeal

marble mantleBOT
#

Hey, @lost sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

coral canopy
#

how long does a wipe normally take?

lone hinge
lone hinge
lost sparrow
plucky grail
#

@west osprey

orchid mist
#

!appeal

marble mantleBOT
#

Hey, @orchid mist

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

orchid mist
#

any admin available?

#

I believe my team got wrongly banned. please message me if any admin is available. Thank you.

lone hinge
lone hinge
marble mantleBOT
#

Hey, @orchid mist

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

orchid mist
#

I already appeal but I left an important details regarding with the ban. can I send it here?

lone hinge
orchid mist
#

We got banned with someone who is not part of our team or who never was. I believe we got mixed up with someone.

#

I know you're just doing your part but it is wrong, banning my team with someone who never been part of my team is abusing.

clever gale
orchid mist
#

yes

clever gale
#

That’s a ban you will have to appeal. You will get a respond on your appeal within 1-3 business days. Please be patient heartoria

orchid mist
#

we don't know those 3 people on top who got banned for anticheat and playing with hacker. they never been part of my team ever since, we don't know them to be honest.

lone hinge
#

I'm a bit confused here

#

you say you got banned yet you have a screenshot of people getting banned?

#

Are you even appealing your own ban or someone elses?

orchid mist
#

that screenshot is from my friend

shell pawn
orchid mist
#

i did, but this info was not given to my appeal. I lately realized about this that is why i didn't include it in my appeal.

shell pawn
orchid mist
#

thank you, all of my team sent their own appeals already. hope this can be fix as soon as possible. this is clearly not our fault and admin abused, banning without definite evidence.

orchid mist
#

so there is no admin involved, that's relieving. thank you

thorn dirge
#

🙂

clear spindle
#

;'(

orchid mist
#

we got denied for our appeal, they didn't even ask for more info. we got banned for "PLAYING WITH HACKER" when the one who got ban is not even part of our team or never was. that's abusing!

clever gale
#

How can I help you @tribal salmon

frozen rivet
#

Hello! Hacker on rustoria small

lone hinge
#

!ticket

marble mantleBOT
#

Hey, @frozen rivet

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone hinge
#

Please refrain from calling out hackers here with their names as they can be looking here

stray yacht
#

why can't I play on your server writes that I played with a hacker I didn't even play on your server a friend advised me to go in

marble mantleBOT
#

Hey, @stray yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stray yacht
#

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.
I didn't even break the ban ((
I didn't even play on your server((

clever gale
stray yacht
#

I haven't even played on the server for 1500 hours, I've been playing solo recently, we went to play with a friend, he said it was a top server, but I didn't even let me in, I didn't even break it, it's a shame, please, I'm ready to pay for everything, but please, please

thorny dune
stray yacht
#

Steam ID: 76561198349846560

static trail
#

!appeal

marble mantleBOT
#

Hey, @static trail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven remnant
#

!vpn

clever gale
thorny dune
stray yacht
#

Thank you I love you

left kindle
#

Any admn?

lone hinge
clever gale
#

@patent ingot How may I help you?

patent ingot
#

theres a kid hacking in 5x no bps s/d/t

clever gale
#

Please don’t call out rule breakers in public places like discord they may see it and toggle of their cheat

#

Please submit a ticket

#

@patent ingot

left kindle
#

@lone hinge i writte you

near halo
#

Admin / mod please Rustoria 2x vanilla EU

dull wraith
near halo
#

Player named tutu cheating around O13

dull wraith
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Thanks

dull wraith
#

Use this and always f7

near halo
#

Have F7'd just wanted to do it here too ofc

#

Submitted 🙂

devout belfry
#

is it possible to buy vip for all servers?

clever gale
viral galleon
#

hey guys everytime i join the server i get kicked and it says come too discord - dale

lone hinge
mighty edge
#

!appeal

marble mantleBOT
#

Hey, @mighty edge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy maple
marble mantleBOT
dense hedge
subtle cape
#

If you do please make a !appeal and if you can't appeal a ban please do appeal a mute and tell your reason. It will be looked at the same.

dense ridge
#

hello

dense ridge
# drowsy maple !steamid

yo dale me and my team are scheduled to be unbanned on friday but i was hoping you could consider unbanning us tomorrow so we can participate in wipe day?

clever gale
finite mango
#

3x down?

cloud moon
#

2x down

dull warren
#

2x vanilla down

jovial yacht
#

3x went down

proud prairie
#

<@&274971100184576010> the 3x went down again

clever gale
proud prairie
toxic shard
teal onyx
#

zues 5x us down?

proud prairie
teal onyx
#

im glad i didnt farm this time not going to loose my shit at least

toxic shard
#

Checking, we lost us 2x,3x,5xnobp

shut silo
#

whats going on with the trio 5x us server?

proud prairie
teal onyx
#

fucking rust eating ram

toxic shard
#

5xnobp seems online

finite mango
#

they up

teal onyx
#

back

jovial yacht
#

3x is back up

teal onyx
#

thanks marc ur hot a very big cutie

carmine crescent
#

Did 5x trio crashed ?

toxic shard
#

Did nothing, most certainly a network issue that got resolved

teal onyx
#

marc we are just happy your here for us

shut silo
carmine crescent
#

Ok

cloud moon
#

EU still cant connect 😦

shut silo
#

so what happen with the 5x server?

tender ledge
#

still down for me aswell

oblique loom
shut silo
#

when is it back up yk?

placid agate
#

0

clever gale
shut silo
#

ok thank you

oblique loom
#

I don't know in a while for sure

shut silo
oblique loom
#

maybe 30 minutes or less

shut silo
#

godammmmmm

kind sparrow
#

servers go down ?

shut silo
#

yoooo wtf ive seen one of your vids before lmao

kind sparrow
#

whats up dude !😂

shut silo
#

thats super funny

kind sparrow
mellow comet
#

hey ik this guy who got his acc hacked and has proof it was hacked and sold to a cheater the acc has a gb. he has a new acc and wants to know if he can play on his other if he can show proof of it being hacked

shut silo
kind sparrow
shut silo
#

you playing the 5x?

kind sparrow
shut silo
#

oh lmao same

kind sparrow
shut silo
#

yea

kind sparrow
shut silo
#

lol

mellow comet
#

@balmy cypress

#

can u dm me

agile light
#

when will they be back up

clever gale
viral galleon
#

ngl poor support accusations over and over again saying i have multiple gamebanned accs on an ip even tho none of its true sorry guys

agile light
#

Its back up. Thanks!!!

junior basalt
#

Buscamos gente pa jugar servidores oficiales full pop.
Requisitos :
Tener un mínimo de 2k horas y q se te dé bien el PvP y estar comprometido a jugar bastante .
No saturar el micro y tener EXPERIENCIA EN CLANES.
No perdidas de tiempo.

ripe plover
#

help team

ocean thistle
split sun
#

us weekly servers still down?

ripe plover
#

Getting unbanned as it was for no reason.

#

I got banned for joining a squad for hacking apprently
I want to get unbanned please. I honestly did nothing and was under no impression they were doing that.

#

I was banned for "Playing with hacker" so really was not me.

ocean thistle
marble mantleBOT
#

Hey, @ripe plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shut silo
#

5x down again awesome

lone hinge
shut silo
#

solo duo trio

#

us

split sun
#

us monday down too?

agile light
#

no us is up \

shut silo
#

i was just on a trio 5x and it crashed

split sun
#

wtf then did i get banned for no reason?

lone hinge
meager valve
marble mantleBOT
#

Hey, @meager valve

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone hinge
#

You can include it on the website. Might be crucial for the investigation

sudden stratus
#

How do i report multiple clans teaming?

drowsy maple
marble mantleBOT
#

Hey, @sudden stratus

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dense ridge
# drowsy maple !ticket

yo dale me and my team are scheduled to be unbanned on friday but i was hoping you could consider unbanning us tomorrow so we can participate in wipe day?

#

we were banned for association

steady cosmos
#

hey i cant seem to get into the Rustoria.co US long, it says the servers arent responig and im not sure why ive never played rust am i banned?

somber lagoon
#

Is there a place to report players?

slate hound
#

i have been banned from the EU Rustoria 2x Vanilla for hacking and this is my first time playing on the server, i can play all the servers except this one

ocean thistle
marble mantleBOT
#

Hey, @somber lagoon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ocean thistle
marble mantleBOT
#

Hey, @slate hound

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steady cosmos
#

hey i cant seem to get into the Rustoria.co US long, it says the servers arent responig and im not sure why ive never played rust am i banned?

ocean thistle
steady cosmos
#

how do i F1 connect

ocean thistle
brisk sequoia
#

I was just banned when I was uploading to the map and when everything loaded, I was banned

marble mantleBOT
#

Hey, @brisk sequoia

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

limpid panther
#

how to report someone

ocean thistle
marble mantleBOT
#

Hey, @limpid panther

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

woven comet
#

there cheater all over eu rustoria 10x

slim glacier
marble mantleBOT
#

Hey, @woven comet

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slim glacier
#

report them

marble mantleBOT
#

Hey, @slim glacier

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

woven comet
slim glacier
woven comet
#

mhmm

woven comet
#

i made it 20 min ago

woven frigate
grim trench
#

How come Rustoria US servers aren't loading up for me?

woven comet
#

crashed

grim trench
#

The servers are down?

woven comet
#

all servers

grim trench
#

How long have they been down?

agile light
#

Im on 3x and its still up

wispy loom
#

Could try a direct connect, all servers look to be up but there could be a network issue

indigo meteor
#

It wont let me join the 5X no BP server. I cant find it in the search bar. My friend is playing the server but I don't see it. I tried joining through the site. I've tried to join through steam. I also restarted my pc

indigo meteor
#

yes US

minor temple
wispy loom
indigo meteor
tender jewel
#

Its a glitch

strange trail
tender jewel
#

It’s completely normal, have had it and many others have too

indigo meteor
#

that?

#

it worked

strange trail
#

u need the proper IP

indigo meteor
#

thank you

strange trail
#

ayyy nice one

wispy loom
#

Ok perfect

spare widget
#

Never a good idea to call something out in a public space, whether in-game or on here. Always good to send in a ticket in-game with "/ticket add (your report with details)" and then use F7 to report to EAC as well

west steeple
#

says im banned for ban evade and have never been banned on any rustoria server

#

nor eac

marble mantleBOT
#

Hey, @west steeple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spark patrol
west steeple
#

nope

#

it says im not banned

#

but i keep getting kicked for ban evade

spark patrol
#

Input it as a mute appeal. It'll be handled the same way.

west steeple
#

okay thanks

honest locust
#

Is it possible to see if my teammate has been banned? He can't get on the server and we aren't sure why

spark patrol
#

What's the error he gets when he tries to load the server.

honest locust
#

I am not sure, but he told me he was no longer able to find it in the server list

#

His username is jju2029

violet belfry
#

same is happening to me rn cant find server in list

dense ridge
#

@balmy cypress

spark patrol
#

Join via the IP.

#

Press F1 to open the console, then paste the connect IP in there and hit enter.

static wind
#

hi, last night my wife and I were playing on Rustoria vanilla US medium with a friend in the US, but since about 7pm GMT we've not been able to acces

#

we're in the UK for reference

#

I've tried joining through the website and steam say server is not responding, but our US friend can access fine

#

other rustoria servers are coming up on rust though

#

and I've been playing on a different server since getting disconnected at 7 with no issues

#

can anyone advise on a solution?

neat pumice
static wind
#

Server is not responding

neat pumice
dense ridge
#

oi

static wind
dense ridge
#

@neat pumice howdy

#

was wondering if you could help me bossman

#

me and my friends are scheduled to be unbanned on friday (we were banned for playing with cheater) was hoping you would consider unbanning us for wipe tomorrow?

neat pumice
# static wind

Could you try opening the game itself, and pasting the following into the F1 console, and show me the error you get when attempting to load in please? "connect medium.rustoria.us:28015" (without the "")

static wind
#

ooo

#

that seems to do something]

#

hang on rust has froze

neat pumice
west steeple
#

monologic do u know eta on mute/ban apeals

dense ridge
neat pumice
dense ridge
#

if so i mean kinda lame we cant be unbanned one day before wipe lol

shell pawn
west steeple
#

dam

dense ridge
#

bout 10 vips would be bought for wipe tmw but i guess we will have to go to fied lol

neat pumice
dense ridge
#

and yea i alr appealed last week

#

ah ok if facepunch doesnt dicate that then some leniancy would be appreciated

#

coming from someone who has over 5k hours and 700 usd spent on rustoria servers

spark patrol
#

If you've spent that much time on the Rustoria servers, then you know the rules.

dense ridge
#

freak chat mod

neat pumice
#

If you've already appealed, then you have your answer ThumbsUporia

marsh flare
#

and when the global wipe?

static wind
#

@neat pumice that worked

#

I'm on now

neat pumice
static wind
#

tybm

neat pumice
marsh flare
#

and when the global wipe?

marble mantleBOT
#

Hey, @marsh flare

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1675364400:F> (your local time) is the time of the next force wipe and it will happen <t:1675364400:R>.

near halo
#

Admins one of your admins said we might be able to get unbanned a day earlier

#

for the wipe

#

he is offline rn can we take you up on that offer

#

we were banned for association btw

dense ridge
#

@echo venture

ruby seal
#

any reason why rustoria main and mondays isnt popping up when i look for servers to join?

near halo
#

@neat pumice @balmy cypress @stiff widget

violet belfry
#

im trying to /remove something thats no where near my chest so i can have a way to my roof but it wont let me

dull warren
#

2x down... again

#

yall getting hacked or something?

void fog
#

BROOOO WTFFFFFF WHY IS 2X MAIN DOWNN

dull warren
#

anyone?

random ingot
#

how long will it take for staff to react to a report

covert crystal
#

where is 2x main

dull warren
#

not up bean

#

tryin to figure out something

minor temple
still yarrow
dull warren
#

hi L Kitty, any knowledge of what happened to 2x?

still yarrow
#

how i make a ticket

minor temple
dull warren
#

thanks

minor temple
marble mantleBOT
#

Hey, @still yarrow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stoic scroll
#

whats wron with us meduim ?

lyric basalt
#

Having any issues with us medium ?

minor temple
stoic scroll
#

didnt show up for me hold on

#

ill try rebooting

mossy locust
#

I made a tier 2 workbench and lost it in the reload, and lost the materials i used to build it wtf

raven bison
stoic scroll
#

bro us meduim is just not there ?

#

wtf

raven bison
#

Make a network support ticket please

mossy locust
#

What's wrong with the servers why am I always losing shit?

#

Everytime it crashes

near halo
#

is there a fix to not seeing the server on the list and or connecting. I tried the IP but it wont let me in. 3x US no bps

west osprey
# dense ridge <@266005010230411275>

You know that I’m the banning admin, and I told you I would look into the situation. Coming to support and tagging multiple staff members does not help your situation at all.

west mica
surreal sigil
#

hey the 5x trio server isnt showing up for me but is showing up for others does anyone know what may have happend

raven bison
keen flume
#

are there rustoria duo servers?

ancient dune
ancient dune
turbid zephyr
#

was banned from the rust server a few days ago and tried to appeal it and it keeps saying i am not banned

keen flume
#

thats the one im on oat 😄 just checking if my duo had a better home, thank you for the info

turbid zephyr
#

!appeal

marble mantleBOT
#

Hey, @turbid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tribal falcon
#

Was also banned a few days ago and when I try to appeal, it says I am not banned. I've opened two tickets explaining this, but both have been closed with no response. Not sure what I'm supposed to do.

shell pawn
tribal falcon
tribal falcon
#

Thank you!

dense ridge
willow copper
#

i cant see the 5x north america solo/duo/tril server anymore. its not wipe day and i just played last night

#

my friend is on the server but for me the server doesnt pop up

#

hello?

raven bison
#

@willow copper Use f1 connect

#

connect trio5x.rustoria.us:28015

willow copper
#

DILLY!!!!!!!

#

it worked. Thank You!!

west steeple
#

will i get a notice when i get unbanned

drowsy maple
near halo
#

it keeps timing me out from us 3x

violet belfry
#

timed out of 3x cant rejoin even with directly connecting

shell pawn
near halo
#

I have lol

violet belfry
#

i made one but i was told direct connecting would work and it did until now

inland mauve
#

how do i appeal a ban

junior wing
#

!appeal @inland mauve

marble mantleBOT
#

Hey, @inland mauve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unreal zenith
#

/ticket add nf teaming with randoms

marble mantleBOT
#

Hey, @unreal zenith

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven bison
inland mauve
#

!appeal

marble mantleBOT
#

Hey, @inland mauve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sick kernel
#

<@&274971100184576010> Ticket #e68772

#

PLEASE LOOK INTO THIS TICKET ITS URGENT IM ABT TO GET RAIDED BY CHEATERS

steel widget
#

<@&274971100184576010> Ticket #e68772

#

please look into this ticket the cheaters are coming to raid us

fringe wing
#

<@&274971100184576010> hey i need help asp cheater

#

just took all of our loot and raided us

timid vortex
#

make a ticket

fringe wing
#

where\

timid vortex
#

./ticket in game or on the website

split topaz
#

When I try to buy VIP it says my card does not support this type of payment, is that an issue on my end?

sudden timber
#

Hey, I believe I’ve been banned from one of your servers. Rustoria.co eu long. I was wondering why? Is there any way to figure out what happened because I genuinely have no idea

timid vortex
#

Make a ticket

marble mantleBOT
fringe wing
#

<@&274971100184576010> pls review ticket #84d113 cheater raided us and took all of our loot

sudden timber
#

Steam ID: 76561198311936235

#

wait what?

drowsy maple
sudden timber
#

Yes

drowsy maple
sudden timber
#

i didn't hack?

drowsy maple
sudden timber
#

i have screenshots from the kid that made the ticket from a conversation on discord explaining what happened

drowsy maple
#

ok, you can dm them to me

#

ill take a look

pseudo anchor
#

I need a white list

drowsy maple
zealous kettle
#

Aware of 5x US

dreamy prawn
#

3 days in a row this fucking 5x no bp us has crashed and the 3rd day in a row we've been fucked raw by it

zealous kettle
#

5x US is booting.

sleek totem
#

BOOTING UP MY PC I NEED ME THE FORTNITE BATTLEPASS

gusty heron
#

3X iss Down

#

US 3X is down

raven bison
#

It's booting up

#

3x US is back up

amber pagoda
#

why am i banned from the vanilla rustorias but not the ukn?

junior wing
#

We don't have ukn

amber pagoda
#

is rtg not u guys

junior wing
#

Yes rtg, not ukn

amber pagoda
#

yea thats what i meant

#

why am i banned on the vanillas