support

[weary narwhal]

I think that I should not close it without giving a comment or asking what happened

a squad with 200 hours each one is impossible to hit what to hit and after death keep shooting at the floor

[subtle cape]

You should give out all the infomation while making the ticket. And on top of all that they investigate the player you have reported.

[weary narwhal]

report the 4 of the team separately because you can't report all 4 together! the cheat is obvious! but well it seems that this is allowed here

[marble mantle]

Hey, @weary narwhal

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[weary narwhal]

Here the only way to ban checkers is by being a streamer and demonstrating in front of a hundred people!

[thorn dirge]

please just make a ticket

!ticket

[marble mantle]

Hey, @thorn dirge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[weary narwhal]

I already did it, I made 4 tickets for each member! and they were not able to say anything, they just closed it

@thorn dirge

[zealous kettle]

Every ticket get's a response. What is your SteamID- I'll take a look.

https://rustoria.co/getmyid

[weary narwhal]

76561198304590537

In none of the 4 tickets did I get an answer, it was only closed after the hour

[zealous kettle]

All 4 of your tickets got a response.

[weary narwhal]

My partner and I made the reports, because it is impossible for a person with 200 hours and a lvl 0 account to paste what they paste, to build a base in less than 1 hour

I didn't get any answer, you need a screen

?

[pearl flame]

Where do i submit a ticket?

[weary narwhal]

to show you that I don't have messages about the reports, they were just closed

[zealous kettle]

Go here:
https://rustoria.co/tickets

Sign in here to view your tickets and see the responses

[zealous kettle]

/ticket in-game or in the link I just sent above

[pearl flame]

I cant just DM or talk to you?

[weary narwhal]

Ticket #824b87

Closed
123
cheater
US Main
INITIAL MESSAGE
1 hour ago
Cheat friend
MESSAGES
NO ACTIVITY YET
Please give our staff team time to review and investigate your report.
THIS TICKET HAS BEEN CLOSED
We hope we helped to resolve your issue. If you need any more help, please feel free to create another ticket.

[zealous kettle]

Your ticket had a response on our end. Not sure why it says that in-game.

Go to the link I sent above to view the response.

Siga el enlace que envié arriba e inicie sesión con su cuenta para ver las respuestas.

[pearl flame]

Spoofy?

[zealous kettle]

You'll need to submit a ticket in-game or online

[pearl flame]

Ight well im not home so ig a cheaters gonna stay on ur servers

[zealous kettle]

https://rustoria.co/tickets

You can make a ticket online

[pearl flame]

I have to auth my email

I cant on phone atm

[zealous kettle]

Feel free to DM me then

[spare widget]

I'd like to report the staff for being very helpful

[cunning relic]

hello. I need to unsubscribe VIP o EU SMALL

[thorn dirge]

!cancel

[marble mantle]

Hey, @thorn dirge

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[near halo]

Hi! <@&274971100184576010> why did my account get banned for hacking on us medium and when i appeal i cant because im not banned

here is the link to my account https://steamcommunity.com/profiles/76561199381370731/

[clever gale]

No need to @ try to appeal as mute

[wild cairn]

bro

can i get unban?

[clever gale]

!Appeal

[marble mantle]

Hey, @wild cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

what do you mean i dont understand

why would i appeal a hacking ban as a mute

when its false

[clever gale]

When did you get banned?

[near halo]

like 30 min ago

or something

[clever gale]

Ok

But try appeal as mute

[near halo]

i restarted pc and then when i reconnected i got banned

OK

[wild cairn]

it said error

[clever gale]

When you try to appeal?

[hearty gyro]

weve been falsely banned

[subtle cape]

!appeal believe there should be displayed a reason for your ban.

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wild cairn]

just now

[subtle cape]

!appeal also do this.

[marble mantle]

Hey, @hearty gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hearty gyro]

i already did

says error

[subtle cape]

Whats the error?

[hearty gyro]

"you dont seem to be banned"

[subtle cape]

Then appeal it as a mute. Will be looked at the same. Choose the "server muted" option please.

[near halo]

i submitted but its false and i got it mid wipe and i want to play i had vip and everything so can anyone look through it quickly

my team didnt even ge association banned

[subtle cape]

Nope. I am sorry, but our admins will look at it asap. There isnt a quicker option I'm afraid.

[near halo]

GG

[marble mantle]

Hey, @vast kayak

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle cape]

Don't call them out here please.

[wraith karma]

In rustoria 3x when you make a group usually friends can open doors without doorcodes but one of them can only open half of them ?

[subtle cape]

The codes are tied to the players so if the player who put in the code has left your team you won't be able to access the codes. Now is this only for your friend?

[wraith karma]

Only for one friend , im the group leader and havnt left the team

[subtle cape]

Let me report this. Is it EU or US 3x?

[wraith karma]

Us3x

[subtle cape]

Ok I'll forward this. Nothing that can be done right now, but please be sure that YOU DON'T TRY kicking him and inviting back since it will cause a ban.

[wraith karma]

Ok thanks !

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

@subtle cape how does it show my status

[subtle cape]

By checking on our website. Should say something like "pending" or "closed" I believe

[near halo]

rustoria eu long

[subtle cape]

!ticket that's not how to do it I am afraid.

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle cape]

Also please do not callout cheaters here.

[near halo]

like this?

[subtle cape]

Yes

[near halo]

oh my days

[subtle cape]

That means it will be looked at asap.

[near halo]

why do they ruin my wipe like thisssssss so annoying

[subtle cape]

If it makes you feel any better. You aren't the only one. I am sorry for the inconvinience.

[regal surge]

Nah ur staff team is fucking racist bro i got muted when i was muted

[subtle cape]

We ain't racist. And how does that work?

[regal surge]

Tf i know

i got muted for 1 day now im muted for 12 hours again

[west mica]

!steamid

[marble mantle]

Hey, @regal surge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[regal surge]

old mute didnt even expire

[ebon flax]

why does auth not work anymore

[regal surge]

so shit just got added onto my mute?

[timber bridge]

!steamid

[marble mantle]

Hey, @regal surge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lament brook]

@tender jewel @runic marlin you have someone here for you.

[tender jewel]

@lament brook I dont think he is online....

[near halo]

<@&274971100184576010> who ever banned me on us med im not even gamebanned https://steamcommunity.com/profiles/76561199381370731/

[subtle cape]

Yes you are banned from rustoria.... please wait for our admins to look at your appeal.

[regal surge]

explain why you guys muted me when i was already muted?

also first mute was for no reason

is the staff team just against me?

[subtle cape]

Send your steamid splooty already offered to check out your case...

[regal surge]

76561199184599700/

[subtle cape]

Now wait for @timber bridge to look at it patiently please. Also be sure to submit an appeal.

Great that you are happy. 🙂 and also you just ghost pinged all the admins 👀

[near halo]

I GOT BANNED AGAIN

[regal surge]

bro the staff is just muting random people

[near halo]

NO WAY LMAOOOOO

[regal surge]

someone got muted for saying meeee

[subtle cape]

What server?

[regal surge]

10x

[subtle cape]

For what?

[regal surge]

rustoria eu

[tender jewel]

@runic marlin I need to talk to you about a ban situation when you are available please @ me or just shoot me a dm please, Thanks - Rz

[novel elk]

why i was muted
in 10x eu no bps

[subtle cape]

As far as I am aware there are no moderators on in 10x. This must be the auto filter.

[novel elk]

can i know why i got muted?

[regal surge]

they muting randoms LOL

[novel elk]

^^^^^^^^^

[regal surge]

got muted for 1 day

[novel elk]

yeah me too

[timber bridge]

You were muted by a chat moderator and our admin reviewed it and decided you didn't deserve a 1d mute and lowered the mute time.

[regal surge]

and mute didnt even go out before i was muted for 6 hrs

[timber bridge]

!steamid

[regal surge]

i was like muted 12 hours

[marble mantle]

Hey, @novel elk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

same reason 😆 it just glitched and let me play for like a minute

[regal surge]

so it s still a day mute lmao

[novel elk]

76561198799434035

[regal surge]

weirdest admin

[subtle cape]

You'll have to appeal again. I can't unfortunately do anything about it.

[timber bridge]

No.

[regal surge]

yes?

how aint it

[novel elk]

can i know for which message i got muted lol?

[regal surge]

i got muted for 24 hours and after 10 hours they remuted for 12 hours

[timber bridge]

#368790610783764480

[novel elk]

so i need to come here?

[timber bridge]

You can DM me if you wish, easier to talk in VC though.

[novel elk]

i dm'd u

[timber bridge]

It was roughly 3 hours after that you were re-muted.

[stone kindle]

I got banned on rustoria because i got into a heated argument with a guy that i've had a bad relationship with since like a year back, he got angry and went into rustoria and said i was cheating and for some reason i got banned

Is there like a way to get unbanned?

[subtle cape]

Yes by appealing. So what is the reason for the ban?

[stone kindle]

It just says banned: Cheating

[subtle cape]

https://bans.rustoria.co/ appeal here

[stone kindle]

i can't log in to my steam account because i don't have access to the email anymore

[subtle cape]

Well now we have a difficult situation. How do you play if you don't have access to email?

[stone kindle]

Because i haven't logged out from my steam

[subtle cape]

!steamid do this and I'll se what I can do about this situation.

[marble mantle]

Hey, @stone kindle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[subtle cape]

I highly recommend you try and get your email back.

[timber bridge]

Please wait 5 minutes and you should be able to connect.

[subtle cape]

You cant use either can you @stone kindle?

[stone kindle]

You can have my steam id64 76561199381532605

[subtle cape]

Thank you sir.

[stone kindle]

Its in the link to my profile

[subtle cape]

Is that game ban from rust on your profile?

[subtle cape]

Hey just got a reply from an admin. You will have to appeal via the website if you wish to be unbanned. That is the only way to appeal and you'll have to recover either your account or email so you can sign in. Have the best day you can.

I am sure steam support will help you with that. I am not that familiar with that stuff

[stone kindle]

No its csgo

[junior wing]

Hmmmm

[subtle cape]

Doesnt matter anymore. Please be sure to appeal.

[novel elm]

How do i appeal for a ban?

[junior wing]

!appeal @novel elm

[marble mantle]

Hey, @novel elm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[random yoke]

plz control is chetar https://steamcommunity.com/profiles/76561199314816625

ticket

/ticket

[marble mantle]

Hey, @random yoke

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[steel wagon]

hello admins i need help with your server it's lagging really hard

[lofty birch]

What server ?

[steel wagon]

5x trio us

[worn phoenix]

x3 europe needs a restart ..

[steel wagon]

it's lagging for multiple people

i also made a ticket for a cheater and never got response, just got closed

[timber latch]

let me get my fucking scrap back server lagged and we lost scrappy

[lofty birch]

ez xd

[gleaming widget]

where No BPs 10x ?

[gentle summit]

10x gone

[toxic shard]

10x is booting

[clever gale]

Please submit a ticket in #network-support-old if you believe it’s a server problem.

[brazen sluice]

i joined the steam group and i cant claim the steam stuff i did /auth and it only says i did discord

[raven bison]

You'll need to wait 10-15 minutes before it registers

[honest stratus]

smoil on eu small had been down for over an hour. when is it going up again?

<@&274971100184576010>

[clever gale]

No need to @ admins for that. Rust increased the oil rig timers it can take between 1-2 hrs. And it might be someone camping there then it cannot respawn. Good luck 🙂

[honest stratus]

Okay thank you

[clever gale]

No problem 🙂

[queen ridge]

!ticket

[marble mantle]

Hey, @queen ridge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[queen ridge]

bruh i just need help getting my steam group kit

[ancient dune]

have you done /auth?

[near python]

https://tenor.com/view/emoji-gif-9458049

[queen ridge]

yes

it just says "you have already got permissions..." but its only for discord and twitter

not steam youtube or discord booster

Also it says you cannot link youtube?

[ancient dune]

YouTube is not currently linkable

[uneven barn]

!appeal

[marble mantle]

Hey, @uneven barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient dune]

Leave the steam group and rejoin and try again

[queen ridge]

can I still get the loyal kit?

@ancient dune ?

[ancient dune]

Yes you are able to without linking youtube

[marble mantle]

Hey, @ancient dune

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[tough pike]

good reason,stupid @gleaming hound

[gleaming hound]

Can you join #368790610783764480 ?

[tough pike]

no(

[clever gale]

@marble pagoda How can I help you?

[tough pike]

Not very good, but I'll try

ok

[alpine wraith]

yo i applied for chat moderator a few days ago and hevent recieved the bot message or a interview message. Do you know anyone i can talk to

[ancient dune]

!link

[marble mantle]

Hey, @alpine wraith

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ancient dune]

To get messages from our bot you have to link accounts:))
it may take more than a few days for a response though

[alpine wraith]

alright thanks bro

hope you have a great day and thanks for your time

[marble pagoda]

@clever gale i need an admin to drag me about a problem on a server

[drowsy maple]

Hi, make a /ticket in game please

[marble pagoda]

@drowsy maple i did hours ago and nothing has been done

[drowsy maple]

Is this on the 10x?

[marble pagoda]

yes

[drowsy maple]

It looks like an admin answered your ticket

[marble pagoda]

i posted a clip with ticket as well

[drowsy maple]

and you've yet to respond

[regal parrot]

Hi How to subscribe your youtube? i subscribed but it didnt accepted

[drowsy maple]

Yeah, it isnt working

[marble mantle]

Hey, @regal parrot

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[regal parrot]

oh ok thanks

[gaunt kettle]

EU Medium frozen/down?

[zealous kettle]

Looking into it

[near halo]

hello, quick q, 90c2cc closed but no messages. what was the outcome?

[zealous kettle]

It had a response- not sure why it didn't send it to you in-game. DMs

[bleak dragon]

@zealous kettle can i dm u wont let me send ss of this rust issue i keep getting

[zealous kettle]

Go ahead

[river flame]

yo i was muted for some bullshit. I was talking about my riggers in chat and some stupid admin who can't read muted me

[clever gale]

!appeal

[marble mantle]

Hey, @river flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[river flame]

!appeal

[marble mantle]

Hey, @river flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[river flame]

can you just unmute me I was literally talking about running oil rig with my riggers

[near halo]

interesting, nothing shows in the web browser but I got your DM. im convinced he is but whatever else I have ig ill upload

[zealous kettle]

I'll look into why it didn't show you a response

[clever gale]

No I can’t. But the guy that muted you might think you meant to say the n-word as it’s only 1 letter away from it

[river flame]

there's literally so many words that are close to the n word if there was digging in this game id be hanging with my Diggers

like give me a break why can't people read well

[clever gale]

Yeah, but you can appeal your mute. 🙂

[ancient dune]

You are still implying it. Easy solution is don't say those words

[river flame]

i really need to organize my riggers but im bad at the internet and it's really difficult to learn

you're literally implying it by making it just @ancient dune

[stone yoke]

will the server work at all?

[drowsy maple]

That's quite enough, sir.

[river flame]

wwwwwwwowww who the hell are the racists now

[ancient dune]

If you are referring to eu medium then it is up now 🙂

[river flame]

i'll have you know my character model is black

[stone yoke]

thanks

[river flame]

and very offended

[ancient dune]

🔇

[ivory pike]

Apparently saying rigger is a mute?

[ancient dune]

Yes due to the implications of the word

[ivory pike]

i mean there is a monument called rig

what should you call yourself if you run rig all day?

[ancient dune]

A rust player
and preferably not call yourself something with implications close to a slur

[ivory pike]

also alot of people are named oil rigger on steam? wouldnt this be a problem

https://tenor.com/view/homework-jim-carrey-essay-keyboard-typing-gif-5249670

rip no gif perms for dales essay

[drowsy maple]

Oh, i was just going to ask if you actually needed support?

[ivory pike]

well to be honest im also muted for saying rigger but i have come up with a synonym with rig runner so can i get unmuted?

[drowsy maple]

Na.

[ivory pike]

why not

[drowsy maple]

You will have to wait out your mute.

[ivory pike]

thats kinda bs because im clearly reformed and came up with a solution for the mute.

what is the point of support then

[clever gale]

Wdym?

[ivory pike]

im clearly reformed and ready to continue talking in chat with no problems this is # Bullslacka

[robust anchor]

When does vip for US medium usually get restocked?

[drowsy maple]

!appeal

[marble mantle]

Hey, @ivory pike

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drowsy maple]

You can put in an appeal there.

[clever gale]

When someone’s VIP expire = 1 VIP to buy 🙂

[robust anchor]

Ah

[slender ledge]

where can i report a hacker?

[drowsy maple]

!ticket

[marble mantle]

Hey, @slender ledge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[trail lava]

how to I get the box skin? I linked everything and I've been typing /auth in game for a few hours now and nothing....do I need to be on a specific Rustoria server, or any server? what's the deal?

[drowsy maple]

Hi, skinbox is available with VIP on our modded servers.

[marble mantle]

Hey, @slender ledge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[autumn verge]

please look over my ban appeal someone, donator btw : D

[west mica]

Hey, Do you want to join #368790610783764480 we can have a chat. Last time you left a little suddenly.

[autumn verge]

what more could you have said

[west mica]

Well, Appeals take 1-3 business days to be reviewed

[autumn verge]

neckbeard

[drowsy maple]

1 day(s) has been added to your ban

[autumn verge]

powertrip

hahaha

i pay ur $400 a month admin of rust server salary

being generous

[drowsy maple]

Sir, I do this for free.

[autumn verge]

embarrassing

if i was an actual doxxer i would be perma'd so its either i am or im not. Literally a close friend that didnt know it was me

[naive kindle]

You're only embarrassing yourself. You were banned for a legitimate reason which was explained to you in a call. You then come here asking to us to look at your appeal, which we did, and denied.

[autumn verge]

you are a volunteer internet janitor

[naive kindle]

What of it? 🙂

[wild tusk]

Me personally

[autumn verge]

probably giggle and flail your arms when you ban people for an obvious joke

[brazen pine]

/ticket

[marble mantle]

Hey, @brazen pine

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wild tusk]

Shhh

[naive kindle]

I gave extra flails when you were banned 🙂

[wild tusk]

admin abuse

[autumn verge]

ur nothing irl

[drowsy maple]

https://tenor.com/view/kermit-rage-mad-arms-gif-4604624

[wild tusk]

can my ticket

[grand moth]

[naive kindle]

[west mica]

[wild tusk]

Why u admins ganging up on mans

[autumn verge]

cause they are all losers

who provide nothing actually meaningful to the world

[west mica]

Do you need a time out away from here also?

[wild tusk]

Hey u csnt do that

[autumn verge]

no sir im sorry sir

[wild tusk]

That would be admin abuse

[naive kindle]

I'm intrigued, admin abuse how?

[wild tusk]

Idk I have down syndrome

[wild tusk]

I need admin assistance please

[naive kindle]

What's up?

[wild tusk]

Me and my dad where playing together and he was banned for cheating and he only has 300 hours

[naive kindle]

Ok, so what assistance do you need?

[wild tusk]

well he doesn’t have dc so I wanna appeal for him

cause he is 48

[naive kindle]

!appeal

[marble mantle]

Hey, @wild tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[autumn verge]

when you are 80 on your death bed you will think back to the countless hours of being a rust server admin in regret and then you will die

for free

[naive kindle]

https://tenor.com/view/doubt-press-x-press-la-noire-gif-18717264

[wild tusk]

Ok I’m sorry to bother you he was unbanned

[autumn verge]

hahaha meme

[naive kindle]

No worries!

[autumn verge]

grown man

[drowsy maple]

https://tenor.com/view/flaily-arms-guy-gif-10082686

Me banning people

[shell pawn]

WTF!

[dark marlin]

Can i get some help for authorising my acc

[naive kindle]

What issue are you having?

[dark marlin]

I can´t join the server

[naive kindle]

What message are you getting?

[dark marlin]

steam auth failed

[river flame]

yo

[naive kindle]

steam ID please

[river flame]

big shout out to my helpful mods and admins

Love you guys

[naive kindle]

[west mica]

[dark marlin]

76561199003813578

[river flame]

appreciate you always being there when i need someone to talk to

[naive kindle]

Try restarting Steam & Rust

[dark marlin]

ok thx

[rough lark]

where do i go to report teamers on a trio

[drowsy maple]

!ticket

[marble mantle]

Hey, @rough lark

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vestal solar]

most people die for free tbh

[amber saddle]

Can i speak to a mod for a appeal

[cold wolf]

I would like to speak to a mod for a appeal

[drowsy maple]

!appeal

[marble mantle]

Hey, @amber saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[amber saddle]

It does not work i have tried it already

I need a mods help please

[shell pawn]

WHy doesnt it work?

[amber saddle]

It says denied

But i got banned for a dumb reason

i was not cheating at all

[shell pawn]

What was your ban reason?

[amber saddle]

I said stuff in chat and got perma banned off every server

it was not racist

[shell pawn]

If your appeal was denied then there is nothing you can do about it now. Find another server to play on.

[vernal vortex]

[amber saddle]

suck my fat meaty veiny cock wilder i can hear the fucking fat rolls leaking through your message

[vernal vortex]

[shell pawn]

I can see why you were banned now 🙂 Please head over to #general if you dont need anymore support!

[cold wolf]

Shut yo fat ass up

suck my fat weenie deenie

[shell pawn]

You can head to #general too

[vernal vortex]

[drowsy maple]

DM me your SteamID and ill take a look, but i must warn you that your abuse toward our staff is completely unwarranted.

[vernal vortex]

Man just ruined his chance

[brave breach]

Does anyone know why the responses to appeals take so long?

[tawny spire]

i need support

please help

[vestal solar]

We are currently dealing with a cheater and I've been trying to add video proof to the ticket, but it doesn't seem to work. Any way I can share it to an admin or mod directly? Ticket is #d59db4 created about a hour ago.

It's a team of 4, but so far only one appears to be cheating (that we know of - one of the other ones has a VAC ban from some years ago)

[near halo]

u can make just new ticket

[vestal solar]

multiple of the same person? that just seems annoying for them

[near halo]

no thats ok

[vestal solar]

they've been raiding half the server over the past two days, but only offline bases 🙃

[lone hinge]

Because admins don't work around the clock and each case is individual

[lone hinge]

How can I help you?

[tawny spire]

is there someone who i can actually talk to

about my ban most admin have either never given me a straight answer or have been rlly rude about it

@lone hinge i have helped out the admins get groups of cheaters banned in the past and I just want to have a actually convo with a admin about it

[lone hinge]

I think you have received an explanation here, 6 months ago

[tawny spire]

ik but i would like to talk to someone doesnt have to be in a call just want to talk my ban was 8 months ago and tried to appeal 2 months later

[lone hinge]

And you seemed to know what you did back then

[tawny spire]

I realize i wasnt mature and what I did was wrong but sitting out my ban for around 8 month I realize i f'd up i've played rust for a while never been banned from any other server in my life and think a second chance shouuld b offered I have seen you guys unban people for what I did

I have sent steam id to friends of admins helping you guys ban whole group of people

[drowsy maple]

Hi, I'm not the admin who banned you, but I've taken a look at your account, and I will go ahead and forward your request to the appropriate admin.

[tawny spire]

Thank you I really appreciate it

[fresh turret]

can someone please look at my ticket please

i cant connect to the server

[thorny dune]

What issues are you having trying to connect?

[fresh turret]

seems that all of the rustoria maps are not auto downloading whenever im trying to connect i have tried everything currently trying to play us long so if you could help me download that map that would be amazing

[lunar notch]

I been banned and i cant appeal it said i am not banned

[drowsy maple]

!mapfiles

[marble mantle]

Hey, @fresh turret

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[thorny dune]

If you've just been banned give it a few minutes and try again, otherwise appeal it as a mute and just mention you're banned.

[fresh turret]

!mapfiles

[marble mantle]

Hey, @fresh turret

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[drowsy maple]

You can also download the maps from https://github.com/Ryan-J-D/Rustoria.Maps

[fresh turret]

that github isnt working

can you send the direct link for the us long map??

[drowsy maple]

Are you on a vpn or something?

[fresh turret]

nope

[drowsy maple]

its possible your ISP is having an issue. this has happened before where later, the ISP got it straightened out.

[fresh turret]

whaats isp

[drowsy maple]

do you have a different internet you can connect on?

your internet service provider

[fresh turret]

ummm i can get off my ethernet

yea i tried getting off my wthernet and that did nothing can you send the direct download file for us long??

[lunar notch]

nope

alright

!apeal

!ppeal

!appeal

[marble mantle]

Hey, @lunar notch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vestal solar]

If you guys are wondering why EU Hardcore pop is going down the last days.. It's 4 guys raiding the whole map with at least one of them cheating. See ticket d59db4 for more story and 939d6a with video proof of the cheater.

They don't even loot the bases anymore except for the really good stuff (they even leave ore, most weapons, etc). They're just getting rid of sleeping bodies and bags at this point.

We also noticed that they don't raid online bases - offline only.

[drowsy maple]

Thanks for letting us know, Ill take a look at the ticket

[vestal solar]

I'll see if I can get more proof. In the video I didn't have prior contact with them for some hours (had just found them, because I was wondering where they live) and I had a mountain behind my back.. it was quite sus to me. Thanks a lot 🙂

[fresh turret]

can anyone send me the map file for procedural_4750_8bf8dd0d-3d63-4e25-8fae-d9b669579215

[drowsy maple]

just a moment

havent forgotten you. working on it now

[fresh turret]

than you

[drowsy maple]

Sent via DM

[fresh turret]

ill try and see if it works

seems that you send me the wrong file

[thorny dune]

Could you send me a screenshot of the exact message you get in a DM?

[vestal solar]

Thanks @drowsy maple ❤️

I've been running around looking for their base (only know their furnace base xD) and I've seen tens of bases that got raided today. Wild xD

[stark pasture]

how do i teleport?

[mint sun]

hello, getting kicked for vpn without having one

[magic swan]

Can i report a cheater in here?

[proven sapphire]

!report

[marble mantle]

Hey, @magic swan

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[proven sapphire]

#looking-for-group

[magic swan]

Thanks, sent one in

[tender jewel]

!appeal

[marble mantle]

Hey, @tender jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[velvet sluice]

Can fix eu medium?

[near halo]

@drowsy maple

is it possible that on the 8 man 5x if we could merge raid 16v8 but the team gettingraided agrees on getting raided by 16

<@&274971100184576010>

just asking not going to do

unless i can

?

[last moon]

That is considered "teaming" please respect our team limit rules 🙂

[near halo]

man what

[drowsy maple]

Absolutely do not do that.

[lament brook]

@torpid umbra us /ticket in game or go to the website

!ticket

[marble mantle]

Hey, @lament brook

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[floral ivy]

!appeal

[marble mantle]

Hey, @floral ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[floral ivy]

@balmy cypress

[pulsar cairn]

is it aloud for someone to have a auto turret shooting directly into oxums? if not can you do something about it? it is making my gameplay extremely unenjoyable. lmk!!

[lone hinge]

How can I help you?

[thorny dune]

Hello there, if the map seed allows for close building, this isn't something we moderate or set our selves. Usually the warehouse and Oxums are monuments which sometimes end up with a close building range.

[pulsar cairn]

thank you

[near halo]

/report

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silk scaffold]

Hello. During the reboot of the EU Small server, my friend and I were at the cosmodrome, after entering the server, we were killed by an unknown force. When we ran to the place of death, we did not find our belongings. You can look in the logs! And our corpses were in other places, not where we were kicked. We demand the return of our resources. I hope for understanding!

[vast igloo]

i cant sell cloth at outpost i keep sliding down

i cant even sell 1 piece

please fix it

[lyric basalt]

You will not recieve compensation as we do not interfere with gameplay

[silk scaffold]

You have already interfered with the gameplay by rolling back the server and resetting the resources in the inventory!!!!

Excellent server, good support!!!!

[thorny dune]

We do not interfere as Marzy mentioned. The server rolls back when it crashes and is not something we do or want to happen.

[dusty harbor]

Hello, I was banned for the reason of playing with a hacker, but I only played with my friend who played without cheats and is not currently banned.

[lone hinge]

!appeal

[marble mantle]

Hey, @dusty harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[upper glade]

i have a clip of a cheater wondering if an admin can call me so i can show

[subtle cape]

You can include the clip in /ticket

[upper glade]

he got kick banned thanks guys

he started to raid us too

[near halo]

hello

i have a bug/glitch to report when i kill or someone dies my kill/death chat doesnt work, and it doesnt tell me when i tp and when i cinfo it doesnt show the team im not muted i can talk in chat perfectly.

[thorny dune]

!mutelist

[marble mantle]

Hey, @near halo

To see commands properly again, follow the steps below:
https://files.rustoria.co/3Gtj86sAKKhZ9fKJQvSZgtjVGtXAJyhg.mp4

[thorny dune]

This should fix your issue

[near halo]

@thorny dune thank you so much thishelped me alot 5/5 star rating lol, but serious thanks.

[thorny dune]

Haha you're very welcome! Have a good day

[near halo]

why did my server mute get doubled when i made a ticket

i was literally talking shit to a guy

[subtle cape]

What server may I ask?

[random yoke]

ticket:

[minor temple]

!report

[marble mantle]

Hey, @random yoke

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[latent pawn]

@subtle cape hey

[tough bane]

Hello Jm, how are you doing? Can I assist you somehow?

[latent pawn]

yeah, can you dm me?

or can you check a ticket? this players been on rustoria fresh account for 2 hours cheating his ass off lol

just checked his battlemetrics too, 2 hours of gameplay.

[tough bane]

Send me the ticketid or the player and I will have a look.

[latent pawn]

i made a ticket in game, but i can't view the id cuz im not sure how too lol

[tough bane]

You can see that on https://rustoria.co/tickets/

EU, US or Sea?

[latent pawn]

Ticket #c6517e

Ticket #c910be - US server

[tough bane]

Thanks found it. We will look at it soon. However I will delete your message with his name in their so the player is not aware that he got reported in case he reads this discord channel. Thank you already for reaching out.

If you have additional info please do not hesitate to attach it to the already existing ticket on the website.

[latent pawn]

thank you

[fleet gust]

yo

bro ı need vip about help

[lone hinge]

What exactly do you need to know?

[near halo]

toria medium

now it says im "banned nuclear"

[lone hinge]

Message this individual with your steam id @tough bane

[subtle cape]

Go to #payment-support

[empty plover]

ayo can I talk to an admin perhaps

[runic marlin]

Hello @empty plover, how can I help you?

[empty plover]

I was playing on the 2x server with some randoms I met and bro was showing us clips and on the top left of the clips theres like some fishy shit it kinda looks like cheats

im just tyna figure out if their cheats or not

[left solstice]

hop in support

[empty plover]

ill show you what im talking about

[lone hinge]

Do you minds sending me a screenshot if this is still not resolved?

[empty plover]

yeah im trying to submit a ticket rn

[lone hinge]

Glad you're doing it, although I would appreciate the screenshot either way 🙂

[empty plover]

yeah I sent the clip

[thorn dirge]

🙂

[mystic lagoon]

@midnight knoll I need help

[slim glacier]

!report

[marble mantle]

Hey, @solid hamlet

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

@toxic shard

Bonjour on est d'accord que tout les monthly wipe le 1 ?

[lone hinge]

If you're asking about forcewipe, it's happening always on first thursday of a month. Next month, it'll be the 2nd day of the month

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frail snow]

!appeal

[marble mantle]

Hey, @frail snow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frail snow]

i need help

[clever gale]

With what?

[frail snow]

I can't appeal because the page gives me an error, can I talk to an administrator?

[clever gale]

Try to appeal as mute 🙂

[wintry isle]

I was banned for "playing with a hacker". My appeal was denied but i only played solo so i want to find out how that was interpreted

[frail snow]

SAME

[wintry isle]

Mindless freaks

[frail snow]

i have same problem, i play solo

[wintry isle]

But people who dig up stashes and esp dont get banned? Makes so much sense

[toxic shard]

Non. premier jeudi du mois, toujours

[neat pumice]

Hello, when did you appeal this ban?

[wintry isle]

awhile ago

When i was first banned

[neat pumice]

Send me your steam ID please 🙂

Consider your appeal accepted @wintry isle, I've unbanned you - I hope you don't actually think that we don't bother banning cheaters though and come back to play - We put a vast amount of time and effort into keeping the servers as clean as possible. And we're humans sitting on the other end of discord, so whilst I'm sure you've been frustrated, calling us mindless freaks before we even have a chance to respond to you isn't a good starting point 🙂

[wintry isle]

I would like to inform you though that i did talk to multiple admins when i was first banned and they just pawned it off as if I was actually play in a duo

[neat pumice]

Well, this ban is almost 2 years old - and evidence is evidence on our side of things - I can't really speak to the events of 2021, but you'll be able to play again in around 5 minutes time

[wintry isle]

If you know a fellow admin with a penguin as his pfp he didnt listen to my reasoning whatsoever

[stark quiver]

还能解封

[lone hinge]

!appealcn

[marble mantle]

您好, @stark quiver

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[mild rivet]

ban support not active on weekend?

[spare widget]

They're always following up on every appeal

[clever gale]

Nope. It's business days so Saturday and sunday are not business days I think 🙂

[spare widget]

Maybe that too - but all I know is they're always following up as quickly as possible. Sometimes it can be super quick and other times it will take the 3 days or so.

[clever gale]

Yepp think so too But as it's "Business days" They may work on weekends to 🙂 not sure

[junior glen]

Can I stay here report on the player?

[clever gale]

!ticket

[marble mantle]

Hey, @junior glen

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[marble mantle]

Hey, @brazen venture

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brazen venture]

@pure vector help me out man and get this dude banned

<@&274971100184576010>

[lone hinge]

!TICKET

[marble mantle]

Hey, @brazen venture

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[clever gale]

Please don't call out rulebreakers in public plases like discord. They may see it and togel of. Please Submit a ticket

[lone hinge]

Also, you can add that clip as evidence on your ticket on our website 🙂 Every meaningful information to the ticket is appreciated

[brazen venture]

i did create the ticket ingame already, can you review please

[clever gale]

No need to @ admins. They look at every ticket ASAP

[brazen venture]

"asap" hasnt respond yet

[spare widget]

They always will as soon as possible/asap 👍 There are normally always a bunch of different tickets from all across the servers and they take time to investigate and respond to

[true holly]

Hello

Admins help!
I went to the server with vpn and got banned for hacking. Can you help? https://steamcommunity.com/profiles/76561198139658558/

[true holly]

hello

[spare widget]

http://bans.rustoria.co - if it says you aren't banned, submit as "mute appeal"

[clever gale]

I hope you have a wonderful day

[spare widget]

You as well 🙂

[true holly]

Thx

Can an appeal be expedited?

Is the admin here?

[slow birch]

It can not be the process is the process.

[true holly]

What can't be? The service is bad. Check steam profile, vac is missing

<@&274971100184576010> HELP!

[true holly]

Please look at the profile and you will see that there is no ban there. Can this problem be fixed right away? I don't have much time to wait. Came here to play for a short time. Thank you!

[coarse vale]

how do i get un banned from rustioria

[shell pawn]

!appeal

[marble mantle]

Hey, @coarse vale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[true holly]

!appeal

[marble mantle]

Hey, @true holly

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

@tough bane

[tough bane]

Hello there

[near halo]

back my bad

can you hop in a call?

[coarse vale]

76561199472188886 i got vpn banned and made a appel please look at it!!

[clever gale]

Admin will look at it asap please be patient 🙂

[sour pagoda]

/ticket

[marble mantle]

Hey, @sour pagoda

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sour pagoda]

!appeal

[marble mantle]

Hey, @sour pagoda

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sour pagoda]

admins how to appeal ban on rustoria without https://bans.rustoria.co/ cause i have trade ban on my account and i cant login on https://bans.rustoria.co/ ???????

[true holly]

admin, can you help me?

[spare widget]

You'll need to wait for your appeal to be reviewed - unless an admin has a little extra time but they're always following up as quickly as possible since there are a lot of other players with their own issues that need to be resolved as well

I'm sure they appreciate your patience until then

[lone hinge]

Trade ban shouldn't stop you from logging into the website

What does it tell you when you attempt to log in?

[spare widget]

I think they are screwed with logging in or something. I've heard of it before with someone trying to link

Normally there's a reason from Steam why they're trade banned so they'd need to resolve with Steam, like pay their chargebacks or whatever. I'm sure this person could post their Steam 64 ID and hope for the best if an admin can manually check.

[sour pagoda]

just saying error

when i try login

[lone hinge]

I may be able to answer your question. How can I help you?

[true holly]

can you help?

[subtle cape]

Could you please send me your steamid and I can forward this to the admins?

[lone hinge]

If you got VPN banned please make an appeal. It's the best way of getting yourself unbanned. You can do it here: https://bans.rustoria.co/

[shell pawn]

Try appealing a mute instead of a ban and see if it works

[subtle cape]

Follow wilders instructions and if it still doesn't work please inform me. 🙂

[shell pawn]

!report

[marble mantle]

Hey, @silent spindle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

Please refrain from calling them out in public chat, it can make it harder for the admins to catch them.

[vapid crag]

so cheaters just got banned on rustoria 2x vannilla and they took 3 m2s from us i was wondering if i can get my stuff that i lost back

[lone hinge]

No, sorry. We don't return items lost to cheaters in any way.

[vapid crag]

alright

[tough bane]

I am afraid, we do not intervene with the gameplay there. You will either need to raid them or wait for the base to decay.

[vapid crag]

kk

[livid sky]

Hello, who can I talk to about blocking?

[lone hinge]

Hello! What is your ban message?

[livid sky]

I was blocked for more than six months, just for the company. We can discuss this. I really want to play on the server.

[lone hinge]

What languages do you speak?

[livid sky]

russian, a little bit english, ein bischen Deutsch

[lone hinge]

!appealru

[marble mantle]

Привет, @livid sky

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[livid sky]

I filed a complaint there, I do not have access to file again

[lone hinge]

@livid sky Considering your ban has been reviewed not so long ago with such a solid answer I don't think you'll be able to do anything here. You may try posting your steam ID here and hope someone will take a look at it.

[livid sky]

this is so unfair, my friends were unblocked, and I stay in the ban

Steam ID: 76561198840179543 please i want to unban

[lone hinge]

It wasn't my decision and I have no insight into the actual situation. I cannot offer you anything other than to post your ID here and wait

[livid sky]

Thank you

[bleak bison]

Hello admins, my question - can i get permanent ban for many ban evasions?

[subtle cape]

Yes you will be permanently banned for ban evading.

[bleak bison]

Without any chances to unban?

[subtle cape]

You can try appealing. 🙂 https://bans.rustoria.co/

[bleak bison]

If so, just tell me can i do something in my situation or not?

[subtle cape]

If you are evading a ban you will have to get the banned accounts unbanned.

[bleak bison]

I got game ban by incident( I didn't know that till i get banned on Rustoria for ban evading) then i tried to appealing and ofc i get denied

[bleak bison]

So, i got banned permanent or not?

I still trying to get unban by asking admins for help, and still don't understand i get banned permanent or not

[subtle cape]

Yes you got a permanent ban

[bleak bison]

Bruh

[subtle cape]

You can ONLY get unbanned on this account if your BANNED accounts are unbanned. Then you can appeal this one.

[vocal mantle]

cum7

[bleak bison]

The issues that i don't really know which account get banned( it was not my acc, and i played on it like 2-3 days)

[subtle cape]

So do you know or don't know what account you played on?

[bleak bison]

So, i'm done with that situation right? I will never get unban FOREVER

[bleak bison]

Don't

You can have a look

[subtle cape]

Sounds correct. If your ban is JUSTIFIED and you were banned for a reason then yes it will be PERMANENT. You can try appealing here https://bans.rustoria.co/ and if it is denied then more than likely your ban will stick.

[bleak bison]

Told all of the information that i know

[subtle cape]

Ok seems like you most likely won't be unbanned. You are more than welcome to play on another server. 🙂

[bleak bison]

However look, i honest player really i have almost 6000 hours hours and i still want to play this game and especially on ur servers.

[sick silo]

L OG

[subtle cape]

Understandable, but we still have to punish rule breakers. I don't make the decision so I can't give a clear view on this situation. Typing in here won't help anymore so please move over to #general for this. 🙂

[bleak bison]

https://steamcommunity.com/profiles/76561199110352303 check this one i get banned recently and during the wipe i bought a vip, so if i want to play with a cheats, perhaps I would have been banned my 2 accounts, I would not buy vip, skins

[subtle cape]

As I said please head over to #general if there is nothing else we can help with.

[bleak bison]

Thanks for helping😔

[valid brook]

lookin to be unbanned from us trio 5x, me and my friedns were gonna switch out a friend for me cus he was gettin off for the wipe, and it banned us as we were doin it.

[lone hinge]

!appeal

[marble mantle]

Hey, @valid brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

any admins on here i have a question

am i still able to buy god kit its in the store i just dont wanna watse money if its not avialibe

@drowsy maple

[void condor]

If it's in the store you will get the perks in game

[near halo]

ok

@void condor

[hushed sun]

Is there any way to get Geforce Now whitelisted?

[near halo]

i just bought it, thanks for the support.

[lone hinge]

You don't need to get that whitelisted. You can freely use it

[brazen venture]

how long does a ban remain, if you are getting banned for exploiting (glitching under cargo and killing me)

[lone hinge]

Ban duration is in the ban alongside the reason for it

[brazen venture]

im not the one banned ,trynna figure out how long this guy i got banned, is banned for

[lone hinge]

You won't get that information I'm afraid

[wicked lion]

2x Vanilla EU — JUST WIPED: 3 dni temu
IP: connect 2x.rustoria.uk
Next Wipe: poniedziałek, 23 stycznia 2023 16:00 (za 18 godzin)
Wipe Schedule: Mon & Thur @ 3PM UK Time
Map Size: 3250
Team UI: 8 this server save bps on thursday?

[brazen venture]

im afraid?

[lone hinge]

It won't wipe the BPs until the forcewipe

[livid sky]

@subtle cape could you look at my situation? Steam ID: 76561198840179543

[subtle cape]

No can do sir. I am just a moderator. What is your situation?

[livid sky]

ok, banned

[subtle cape]

Have you appealed here? https://bans.rustoria.co/

[livid sky]

yes, more than 6 months ago

[subtle cape]

Well did they answer to your appeal?

[lone hinge]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lone hinge]

The max team limit on this server is what is stated in #oldserverinfo . This is a strict rule. You will be banned if you are playing with more than that many players. You cannot roam/team/raid/ally/associate with any other clan/group/team/friend if you have the max members, or if your numbers combined are more than what #oldserverinfo suggest, of members online/offline. You‘re not allowed to cycle clan members. This means you can remove a member from the clan. However, you cannot re-invite that same person in the same wipe at all. Members leaving also apply to this sub-rule.

I explained you the situation above. If you think this was unjustified, go ahead and make an appeal at https://bans.rustoria.co/

If you can't make a ban appeal, make mute appeal with every information crucial for admins to undestand the situation

You need to write it on your own and I won't help you writing it, sorry.

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lone hinge]

I understand your frustration, though you also need to understand that appeals can take up to 3 business days depending on the situation. Hope I was able to clear up the situation 🙂

[opal yoke]

can any mod reach out to me please

[opal adder]

What’s it about?

[opal yoke]

ive just gotten a per ban for "ban evasion" ive made an appeal but it says im not banned
is there any chance you can take this in dms?

[opal adder]

It could take 10-15 mins after the ban to sync with the website.

I don’t think it’s worth taking to dms, if the problem continues after 15-30 mins I would recommend making a ticket.

[opal yoke]

ok thanks. if it doesnt work, ill make a ticket and ping you?

[drowsy maple]

Hi, I've unbanned you. Don't play with hackers again.

[opal adder]

Don’t ping me, just wait for a staff member to reply.

[opal yoke]

ok thanks

[opal adder]

But I doubt making a ticket will be needed as it’ll probably be synced in 15-20 mins.

[opal yoke]

alrighty

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[opal adder]

What seems to be the issue?

Appeal the ban with the link above.

The staff have a lot of things to deal with, but I’m sure your appeal will be handled.

As bethew mentioned above it could take up to 3 business days.

[spare widget]

You can play the RTG servers until the ban is lifted I'd assume

Training grounds

:/ Hopefully your appeal gets reviewed and your ban gets lifted if it's in error then

[livid sky]

🥹 😍 really???? AAAAA! THANKS A LOT!!! I didn't know we were playing with a cheater

[spare widget]

But you'll just need to wait until then. Hope everything is good otherwise

[opal adder]

Best thing you can do is just wait. When the staff get to it I’m sure they will handle it accordingly.

[drowsy maple]

Well, you were banned for playing with a hacker, so suffice it to say, you were. Please don't do that again.

[opal adder]

The ones that handle appeals.

[drowsy maple]

Hi, what is your steamid?

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[livid sky]

Yes! Off course. Thank you so mutch!

[drowsy maple]

I forwarded your information to the appropriate staff

I don't know. I just forwarded the information.

It wont be me that replies.

[steep ocean]

I just bought the account, but I seem to be banned from your server, do you have a chance to open it? Steam64 id : 76561199103086413

[slow birch]

Hey sorry you seem to be banned on the server you will need to make an appeal.

!appeal @steep ocean

[marble mantle]

Hey, @steep ocean

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fast kite]

i need an admin on the us mondays server. im pretty sure someone either glitched inside my base or cheated. to get. they didnt take anything, but they did kill me. and they broke a box they was partially showing through a garage door

[subtle cape]

Have you made a /ticket about this?

[fast kite]

i literally just found out

[subtle cape]

So I suggest you make a ticket about this and our admins will look at it asap.

[fast kite]

alright

[steep ocean]

i can't connect my discord though can i know the result

[fast kite]

i sent the ticket

[subtle cape]

You can see the reply on our website

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[white cape]

Hello i was banned for hacking maybe i was sleeping in wrong way and my pg was banned

idk why can someone one explain me why?

i was banned and raided in the same time

!appeal

[marble mantle]

Hey, @white cape

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[jade void]

when does the us long vip restock

[west karma]

#vip-stock-alerts

[jade void]

its out of stock lol

[trail badger]

hello, i have ban in your servers, but i dont play with cheats never. On my account i have 0 vac and 2600 hours in Rust. I can to pass any test. I hope for you understanding. My english so bad, sorry.

[west karma]

!appeal

[marble mantle]

Hey, @trail badger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lone hinge]

I suggest you go to #vip-stock-role-assign and get the role for the server you're looking to get the vip on. It's gonna be the easies for you to snag it once it will become available on said server 🙂

[fast kite]

So i put in the ticket and an admin didnt even come and check out what happened, they jsut responded to the ticket and closed it. really cool of them to not tdo their job lmao

[toxic shard]

All tickets shgould have a response

[fast kite]

yes, but they did not investigate. they just responded and closed the ticket. thats all

[toxic shard]

can confirm it was checked, investigated and has a response

Did you checked with your other teamate if he used the kit or checked where he is sleeping ?

[fast kite]

where was the investigation if not at my base where i was the entire time

[toxic shard]

You can't see admins, we are vanish which means invisible

[fast kite]

im aware of that, but dont you think you should talk to the person that made the ticket?

[toxic shard]

I actually got all the info I needed from your chat with your teamate

[weak bobcat]

!appeal

[marble mantle]

Hey, @weak bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic shard]

(and from the technical information I was able to collect)

[fast kite]

and you couldnt have just talked to me about it? the rust text chat character limit is pretty small

[toxic shard]

Not really, I couldn't have provided you with a straight response as I would have disclosed information about the gameplay

I actually guided you to the right direction without disclosing too much information

Like I told you in the ticket it's not a cheater, but I can't give you the real explaination of what happend

that's between you and the game 🙂

[weak bobcat]

I wanna know how tf my team gets banned for exceeding limit when we are getting raided by 5 teams

Fucking lame

[celest owl]

i got muted for telling a admin that i was white and not black

[toxic shard]

You can appeal your ban, and report people who are breaking the rules 🙂

[celest owl]

marc

where can appeal my mute

[toxic shard]

2s

[weak bobcat]

Tf does that do for me now that my base is gone smfh

Meds see a team actually defending good and we get banned thats some sad shit

[celest owl]

@toxic shard

where can appeal my mute

[west karma]

!appeal

[marble mantle]

Hey, @celest owl

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic shard]

Well I was trying to solve it directly ... but ok go appeal it ... but it gonna take more time

[celest owl]

marc

my mute is 6 hours

why do i have to wait 3 days for it to get reviews

[toxic shard]

#support message

[celest owl]

the link dont work

[toxic shard]

it does, it's just my message 3 lines above

[celest owl]

oh ok

but can i get unmuted directly

i got muted for telling the admin the color of my skin

i didnt say any words that or restricted or anything

[toxic shard]

You actually didn't spoke to an admin in the server

[celest owl]

he was doing the advent

in rustoria 5x

[toxic shard]

oh ok wasn;'t aware, but the mute was not from an admin

[celest owl]

i said it to him

then it took like 5 mins

[toxic shard]

you said it in an open chat

[celest owl]

yeah

but it took 5 mins to get muted

[untold delta]

theres a guy hacking the in the US 3x

[lone hinge]

!ticket

[marble mantle]

Hey, @untold delta

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[celest owl]

is there any way i can get unmuted marc

i feel i was wrongfully muted]

[toxic shard]

I see you typing still, I will rephrase : I can tell you it's not a cheater, I can't tell you what happend as I would disclose normal game information

[crystal lily]

i wanna know why our team got banned for too many people in our group but we only had 6 kids and 5 online and we were getting raided by 3 teams teaming ?

[toxic shard]

You can appeal on https://bans.rustoria.co and report the rule breakers on https://rustoria.co/tickets

[celest owl]

marc i see you have alot on your plate i will just wait out the mute even thougjh its annoying

[toxic shard]

I sent a message to who muted you

[celest owl]

ok

[toxic shard]

but yeah your comment is borderline 🙂

[celest owl]

what

i told him i was going to steal the locked crate

[toxic shard]

yeah it depend on the context a lot

[celest owl]

and then i mentioned that i am not of the african american decent

[toxic shard]

which I don't have, that's why it needs to be reviewed by who muted you

[celest owl]

ok

well it didnt really have any context i kinda just said it

how long do you think it will take marc if u dont mind me asking

[toxic shard]

I don't know

[magic drift]

can you get banned for racism

[celest owl]

muted @magic drift

[toxic shard]

Of course, mainly in chat

can go up to a ban

[celest owl]

first offense is mute

[magic drift]

ok i give you proof of a guy being racist and he will get muted

or even banned

[toxic shard]

Chat or vocal ?

[magic drift]

vocal

[toxic shard]

We do not actively moderate vocal

[shadow oriole]

@crystal lilyits because you were temaing with cvs lmao. we have the videos of you guys talking in game and of cvs not killing you guys and helping you defend. you also came over when we raided cvs and said "whyd you raid our base" with three cvs sleepers lmao

[keen oasis]

WHY CANT I CRAFT THE RABBIT MASK ON US 5X TRIO

[celest owl]

idk

@keen oasis it might be a bug contact @toxic shard

[keen oasis]

DID THEY DISABLE SOME ITEMS FROM BEING CRAFTED

[celest owl]

@keen oasis

possibly\

[keen oasis]

i just want a fucking rabbit mask for lunar new year

[turbid badge]

when will be wipe on rustoria eu 2x?

monday or thuesday?

[lone hinge]

#oldserverinfo

[tall oriole]

i got permed for playing with hacker u guys unbanned my teamate and i made ticket and ghot permed help please wdid

[west mica]

!steamid

[marble mantle]

Hey, @tall oriole

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tall oriole]

76561199358419417

is it cause i faked hours lol

@west mica ?????

[west mica]

I'm looking into it

[tall oriole]

ok

[west mica]

Can you join #368790610783764480

[tall oriole]

@west mica

[west mica]

1 second please

[digital yoke]

my steam isnt linking i dont know what im doing wrong

[lone hinge]

!auth

[marble mantle]

Hey, @digital yoke

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[weak bobcat]

it says im not banned when i try to do it through the link so the fuck do i do about that

[lone hinge]

Make an unmute request. Same process. Make as much detail as possible and make sure it indicates you do, in fact, try to appeal a ban

[weak bobcat]

Done

[wicked flower]

So what ever happened to decent performing servers?

It seems like the 6 years I've played on them you continually make more paid kits and less hardware

almost like you're purposefully downgrading and skimming money from performance

such a joke recently

I used to get 100+ fps on every server you guys host and now it's sub 50??

I didn't pay 2000 for a pc to play rust at decent quality just for it to become unplayable due to negligence

disappointing really

[west osprey]

I'm really, really sorry you feel that way. In reality, it couldn't be further from the truth 😦

We're always doing everything we can to provide quality servers.

[junior hollow]

I get over 100fps on any rustoria server

[wild tusk]

@naive kindle my dad was banned again

[naive kindle]

Hi again, tell your dad to appeal, bans.rustoria.co

[wicked flower]

It's certainly not a hardware issue on my end I have rust, spotify, discord, 6 browser tabs etc. and I'm at 40% usage across the board

even after closing them performance is awful

[wild tusk]

ok will do thank you for ur support

[weak bobcat]

i wanna talk to someone in vc about ym ban cuz this shit is iritating

[naive kindle]

Hey, what's your steam ID please?

[raven mist]

We havent really added more "paid kits" , theyve actually been upgraded but none have been added if are talking about modded. We will always try to keep the performance as high as possible but rust is also getting more complex and more processes are involved

[coarse vale]

Why did my thing get denied

[wicked flower]

That's another problem in it's own man

[spark mesa]

i got banned for cheating i wanna appeal rn

[wicked flower]

Rust is nothing like it used to be and it makes me sad

[weak bobcat]

profile nam,e is blueberry faygo @naive kindle

[wicked flower]

the devs keep making it more and more ridiculous to even run

[coarse vale]

I got banned on a different account for using a vpn and then I’m banned for life on this acc

[tidal ember]

i got banend for chat filter man, im going to lose my inventory of scrap please

please unaban

[spark mesa]

I BANNED FOR CHEATING I WANNA APPEAL BRO

[raven mist]

Also as you can see in #announcements message

https://discord.com/channels /274965952116817920/656251893596684290/1057299630855041034
( As examples)
We will always try to upgrade when possible @wicked flower

[raven mist]

I do agree it getting more complex , which we can sometimes see fps wise. But i can still asure you we're doing our best to get you the best experience possible

[spark mesa]

I got banned for cheating i wanna appeal my ban

[raven mist]

Appeal on bans.rustoria.co

[tidal ember]

i got banend for chat filter man, im going to lose my inventory of scrap please
please unban

[raven mist]

Whats your steamid?

[stiff widget]

!steamid

[marble mantle]

Hey, @tidal ember

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wicked flower]

I'm just wondering what I'm doing wrong man I can't even have a decent fight because I have 40fps and freeze whenever I get headshot

I never remembered it being this bad even when I was playing on a craptop lmao

[tidal ember]

76561199113380157

[raven mist]

U wont be unbanned @tidal ember

U said a homophobic slur. You'll have to wait it out.

[raven mist]

Not sure settingswise what could help

[tidal ember]

bro im finna lose all my scrap

please will pay irl money

[raven mist]

Maybe thats a good lesson for the future

[tidal ember]

wdum lesson

[raven mist]

U also said it twice. Not sure why you said it again after being muted

[tidal ember]

bro i will dead ass send 1000$

[wicked flower]

lol

[raven mist]

No thank you. You'll have to wait it out

[tidal ember]

10,000$

[spark mesa]

send me

[west karma]

listen to mans

[wicked flower]

It's free to go outside Heker

[spark mesa]

@tidal ember send me

[tidal ember]

i didnt realize i was muted like what

please man i beg of you have mercy

please i'll never say it again i swear please

[lone hinge]

There's an automated message. Always

[spark mesa]

my cheating appeal got denied

[tidal ember]

not what i saw

probably because chat was going fast

but, please i beg of you last time i ever say anything i beg of you

[spark briar]

/ticket

[marble mantle]

Hey, @spark briar

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tidal ember]

please i implore you to have mercy

[lone hinge]

I suggest you use the time of your ban to reconsider your actions and to read the rules

[weak bobcat]

@shadow oriole lmaoo we literally pvp'd against and killed cvs multiple times, they were outside our base shooting yall and grabbing loot thats not on us, not to mention yall were teamed with SS and WVP to raid us , one of our guys literally ran up to yall said hey man let me get a kit and it was SUS and SS standing right beside eachother not killing eachother and my guy grabbed and kit and killed both of yall lmaooo sooooo teamers thinking someone is teaming how ironic

[tidal ember]

wdum reconsider the amount of hours i put in please

[lone hinge]

#general?

[weak bobcat]

^ @naive kindle you can read that to if you'd like

[tidal ember]

have mercy i implore you

will be the last time i ever get banned please

please have mercy

[crisp crown]

i just got ban on the 5x for hacking but

[weak bobcat]

you #general me but he did the same shit, corny as hell 😂

[crisp crown]

i wasnt hacking can someone help me

[lone hinge]

If you don't need further assistance go to #general

[spare widget]

http://bans.rustoria.co Submit an appeal there 👍

[lone hinge]

!appeal

[marble mantle]

Hey, @crisp crown

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tidal ember]

please have mercy at least reduce to 20 min i beg of you

[crisp crown]

says im not ban with a error message, but i cant get on the server cause says im ban

[tidal ember]

please i beg of you 😭

[lone hinge]

Make a mute appeal the same way you'd make a ban appeal. Make it so admins will understand it's about a ban

How can I help you?

[crisp crown]

ok but if this doesnt work is there anyway i can get some actual people help

i put alot of money into this

[drowsy maple]

Hi, I've responded to the tickets you opened on the trio server.

It looks like your alt has a temp gameban

[crisp crown]

please explain this to me i dont have a alt

whats a temp gameban

[drowsy maple]

Feel free to DM me and we can discuss the matter.

[dark badger]

every time I write my name in the chat I get banned

[lone hinge]

All is justified, rethink your actions, good luck on wipe

[lone hinge]

Can you dm me?

And I respect his part in supporting them and I hope his future chat messages will reflect on that 🙂 Please head to #general if you don't need assistance

[stark otter]

How do I get unbanned from rustoria main?

[west karma]

!appeal

[marble mantle]

Hey, @stark otter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lone hinge]

Nothing if he's in a SafeZone. Will be where he was last standing, but sleeping

[lost hatch]

any idea why rust wont let me download server map keeps kicing me to main menu