support

[subtle cape]

Why can't you appeal?

[terse basin]

because it says wait 5-10 min or your not banned

[undone nimbus]

bro pls tell me

[terse basin]

by the time they check appeals it will

[subtle cape]

Please give it 5-10 minutes and if it still doesn't help then please appeal it as a server mute. It will be looked at the same way. 🙂

[jagged escarp]

!ticket

[marble mantle]

Hey, @undone nimbus

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[jagged escarp]

Sorry my bad

[terse basin]

can some one check appeals

[undone nimbus]

!appeal ,

[marble mantle]

Hey, @undone nimbus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[undone nimbus]

!appeal

[marble mantle]

Hey, @undone nimbus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[proud grotto]

any admin on can help me ?

[jagged escarp]

Appeals take 1-3 business days. Thank you for your patience while our team works through them for you

[toxic shard]

You need to speak with luke directly

[undone nimbus]

help me?

[proud grotto]

@balmy cypress

[undone nimbus]

@balmy cypress

😄 are you kidding me I have 40 hours in total

@balmy cypress

[rain palm]

1

[drifting shale]

1

[toxic shard]

can you stop ?

[rose prawn]

whats the max pop us medium will go up too

[undone nimbus]

can you help?

[toxic shard]

depend on the request ...

max normal pop for medium is usualy 300-400

[teal garden]

marc

[proud grotto]

@balmy cypress

[toxic shard]

No need to spam ping him, he will be with you when available

[proud grotto]

bro i have alot of loot on me 💔

[waxen fable]

i have an error that says couldnt download level, how I fix it

[subtle cape]

!mapfiles try this

[marble mantle]

Hey, @waxen fable

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[toxic shard]

https://github.com/Ryan-J-D/Rustoria.Maps download the map manualy

[teal garden]

Could the vip be changed for rustoria us medium?

[subtle cape]

Yes if you haven't used it

Head over to #payment-support

[sick quail]

vpn ban unban pls connect 208.103.169.113:28015

76561199253214000

[west osprey]

This is not a VPN ban

[sick quail]

76561199337193119 this vpn ban

[west osprey]

Your ban is an EAC ban, something on their side. It will expire in 14 minutes

[sick quail]

okay

[west osprey]

Also no, same situation as I mentioned above ^

[sick quail]

okay thank you

[sharp patio]

I jumped and ate a 15-minute van with a flying core.

[jaunty fossil]

can someone respond to my payment support ticket or what?

[subtle cape]

Will be looked at asap. Please be patient

[jaunty fossil]

thank you

[subtle cape]

Sounds awesome but please keep that stuff to #general 🙂

[teal garden]

what are the requirements to have the role of twitch

[tropic bone]

whats this shit for man

[boreal gazelle]

I believe you would want to contact rustoria over at https://twitter.com/RustoriaServers

[subtle cape]

EAC nothing we can do about it. Temporary cooldown should be able to join after the 10 minutes.

[tropic bone]

thats poo then thanks

[subtle cape]

understandable

[tropic bone]

lmao

was initially kicked for packet loss then this when i tried reconnect

[jaunty fossil]

asdipi how much longer papi:(

[rose prawn]

i just got kicked from the server

[jaunty fossil]

we tryna get out group in

our

[subtle cape]

Ye I belive it has something to do with internet connection and such don't know for sure.

[rose prawn]

says "Disconnected: EAC: Temporary cooldown in effect for client, expires in 15minutes

[tropic bone]

^

[subtle cape]

I honestly can't give an estimate. All I know is that it will be looked as soon as they can.

[tropic bone]

had the same thing punisher

[subtle cape]

Same as UZI. Nothing we can do about it please wait it out it has something to do with EAC.

[brazen venture]

RUSTORIA MAIN PLS ROLLBACK PLSSS

[tropic bone]

why lol

[brazen venture]

just got onlined by NR and lost it

[tropic bone]

LOL

NR are so POO

its not the server fault buddy

its EAC

[bold dew]

huh

[brazen venture]

nah if you got vip, you will just dont crash he got a point

[bold dew]

I got vip i still crashed

[tropic bone]

i have vip... and crashed...

[brazen venture]

.

[bold dew]

Yee, so vip is not the issue here

[brazen venture]

.

[subtle cape]

To get by the que.... and get the perks that VIP gives

[exotic ravine]

server died

[brazen venture]

i was just mocking 😦

[bold dew]

Maybe stop?

[brazen venture]

maybe not?

[subtle cape]

oh 😦 can't really tell please go to #general and I'll give you a funny answer. .)

[brazen venture]

how big is rollback

[bold dew]

Kinda hope no rollback lel

[brazen venture]

cool for you

[tropic bone]

if u wanna be my lover

[jagged escarp]

If you aren’t here for support, please head over to #general

[bold dew]

Im here to find out when RUstoria Eu main is up

[jaunty fossil]

i think im the only one here who actually needs support and no ones helping lmao

not hard to read 4 sentences on a ticket

[bold dew]

Stop being selfish

[jaunty fossil]

everyones getting eac temp even people in my team get over it ur in here for no reason this is toria support not eac

[jagged escarp]

Admin will get to your ticket as soon as someone is available

[halcyon zodiac]

admin server is down on crafting rockets i lost 30 explosives

eu main

you can check

[lament brook]

wait 5 to 10 mins then try again

[halcyon zodiac]

i dont understand

what should i try again

[glass cosmos]

@drowsy maple Can you check dm please?

[noble terrace]

We don’t compensate loot if that’s what you’re asking

[deft belfry]

just got kicked again for excessive packet loss, are yall working on fixing it? @noble terrace

my whole team got kicked

[manic monolith]

hello, good afternoon, the server went down for a minute and it kicked me out, they don't have a time to reconnect, without the need to queue again
?

[halcyon zodiac]

ok

[manic monolith]

@everyone

[proud grotto]

im waiting for luke more than 1h !

[glass cosmos]

Do you have an active admin? I need help. <@&274971100184576010>

[ancient dune]

regarding?

[jaunty fossil]

no they dont

[glass cosmos]

The ban of our friend who had a 3-day rust restriction was lifted and we want their ban to be removed.

[jaunty fossil]

been needing help for over 30 min

[glass cosmos]

I need admin

[proud grotto]

bro i got banned for no reason and there is no admins to help !

[abstract hill]

are we finna get refunded for this q skip or is server gonna be reset

[ancient dune]

was it an eac publisher ban? if so they should be fine to play if it was removed

[ancient dune]

with?

[ancient dune]

you'll have to wait for @balmy cypress

[proud grotto]

where is luke ?

i have to wait a year

[manic monolith]

@ancient dune ,

[glass cosmos]

There was a 3-day ban for the Rust game and it was removed. We were banned from the server because he was banned, so we want it removed.

[ancient dune]

Are you asking if we have a queue grace period

[ancient dune]

!appeal

[marble mantle]

Hey, @glass cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[glass cosmos]

I spoke to Dale and he said it would be removed. He told me to write to other admins if I am not active.

[manic monolith]

yes, some tolerance time for people who drop and can't reconnect in the same session

[glass cosmos]

@ancient dune

[abstract hill]

@ancient dune whats goin on w the server my team keeps gettin kicked with a 15 min timer

i got kicked 2x with 2 15 min timers

[deft belfry]

^

[ionic mortar]

!report

[marble mantle]

Hey, @ionic mortar

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[drowsy maple]

I'll take a look in a few minutes. Have your friend log into rtg so I can verify

[glass cosmos]

How is he gonna do it?

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

does a group that has a cheater and the cheater got banned will the clan get banned too?
@drowsy maple

[strong cedar]

how do you create a ticket to potentially request a refund

[abstract hill]

u gettin kicked out too?

w 15 min timers

[last moon]

#payment-support

[tardy dawn]

Fr

[waxen fable]

it doesnt work, can i do something more?

[clever gale]

They will get banned for “playing with a cheater “

[tardy dawn]

Why does it keep kicking my team and they have to wait 15 min to reconnect when they have vip that’s the whole point of vip is to rejoin right away.. Kinda pointless to buy it than

[subtle cape]

It has nothing to do with the VIP or us if it says "EAC".

[lament brook]

@naive kindle @novel fern is here for you

[modest depot]

Need some staff support dealing with some snipers.

[lament brook]

!ticket

[marble mantle]

Hey, @modest depot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lament brook]

create a ticket and add the proof into the ticket

[dim forum]

Hey I'm wondering if you guys do vip transfers and if so if there is any rules/terms about it

[modest depot]

We already had a ticket shors with ctv

Im just trying to pick it up where it was left off.

Can make a new ticket if required though.

[subtle cape]

Yes please contact #payment-support

[subtle cape]

!refund also

[marble mantle]

Hey, @dim forum

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[lament brook]

perfect you have the best admin dealing with it just be patient

[modest depot]

kk got it thanks!

[hidden mist]

When there is going to be EU-long wipe?

[lament brook]

#oldserverinfo

[void heron]

why does it knock me out of the game when connecting to the server and writes disconnected:banned:hacking? I don't use cheats, and yesterday I played on your server before the vape.

[lament brook]

!appeal

[marble mantle]

Hey, @void heron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gleaming basalt]

stuck at outpost

[subtle cape]

Have you tried F1 killing in console? Seems to fix a lot of problems.

[silver lark]

is there anyway to report a cheater?

[shell pawn]

!report

[marble mantle]

Hey, @silver lark

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hazy loom]

Any staff members able to assist me via call?

[gaunt kettle]

EU Medium Down

[lament brook]

join waiting fro support

[lament brook]

wait 10 to 15 then try to rejoin.

[gaunt kettle]

Yeah just making you guys aware

[lament brook]

tghank you

post in here if its still down in 15.

[gaunt kettle]

RIP people without VIP lol

Its definitely down

[true shore]

Is there a VIP refund ???

or switching to other server at least

[lament brook]

!refund

[marble mantle]

Hey, @true shore

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

Hey, @true shore

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[lament brook]

#payment-support

!appeal

[marble mantle]

Hey, @lament brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gaunt kettle]

Still down 🙂

[hybrid cave]

Rustoria.co eu medium is offline

[lament brook]

our devs are aware of the issue and dealing with it

[gaunt kettle]

[blazing birch]

how to create a clan for leaderboards on eu med?

[valid agate]

us main down <@&393554009799000064>

[hybrid cave]

rustoria.com eu medium online

[grim hedge]

!appeal

[marble mantle]

Hey, @grim hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lament brook]

they cant do a whole lot

[lusty eagle]

im being raided by cheaters

[lament brook]

!report

[marble mantle]

Hey, @lusty eagle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lusty eagle]

reporting does nothing clearly lmfao. thx for letting me lose all my shit

[near halo]

whats eta looking like for us main

[lament brook]

your welcome

[lament brook]

last i heard its booting

[lusty eagle]

crazy. dog server

[near halo]

zaused bro deal with it stfu

a chat mod cant do anything

[ruby seal]

of course the server goes down

[lament brook]

if you belive you can do better pleas create a application through #staff-applications

[near halo]

lmao ong

[ruby seal]

this server alwasy goes down bro

[lament brook]

its life

it happens

and its up

[lusty eagle]

why you dick riding an admin? youre a fucking dweeb

[lament brook]

btw im a chat mod not an admin

[lusty eagle]

same thing tbh, still a admin in some sort of way

same roll in my opinion

you do well, i dont mean to be disrespectful, just upset i lose that snowball lmfao

[lament brook]

not realy i can only mute players and help in support. dont have perms to ban anyone or unban, very different

[lament brook]

ur fine

we get it daily

[lusty eagle]

well either way you serve a purpose.

[lament brook]

ye

[tulip grotto]

Is it possible to get an admin to / remove my bunker. Last night I forgot to put a bag in my base

[zealous kettle]

Not possible. Sorry

We do not interfere with gameplay

[drifting musk]

spoofy do you know if balloons are still removed on the vanilla servers

[junior wing]

Were they ever removed?

[lament brook]

!report

[marble mantle]

Hey, @storm light

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lament brook]

please do not call out cheaters in chat

[nova atlas]

!ticket

[marble mantle]

Hey, @nova atlas

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[nova atlas]

How to I report a unrightful mute?

!appeal

[marble mantle]

Hey, @nova atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lament brook]

what server?

[lament brook]

nahhhh

your mute will remain

have a good day

[inner escarp]

any admins on???

[warped ocean]

What's up?

[drowsy maple]

Hi

[sly herald]

hello i linked my steam and joined the group but i cant clame my steam kit

[rustic marlin]

is the rustoria store down?

cant sign in?

admin?

@drowsy maple

[grave walrus]

cant sign in to the rustoria store

[rustic marlin]

we know brodie

[grave crest]

ive been in que for us medium for over 5 hours is this normal?

[lone hinge]

As stated in the error it's steam problem. Refresh and try again

[lone hinge]

!auth

[marble mantle]

Hey, @sly herald

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[lone hinge]

Have you moved ahead? If so - yes. If not - it may have been bugged and you'd need to rejoin most likely

[rustic marlin]

fix your store

lmao

[grave crest]

im at 44 but ive never waited this long in a vaniila que. ill move ahead a bute but then stop for like an hour and im not re queing if im not put back at 44

[rustic marlin]

fix your store maybe>

servers that stores work >>>>>>>

[digital pagoda]

Steam Login not working on website. Want to buy VIP for U.S. Medium to bypass queue

[lone hinge]

It may be because the server is at 581/350. It will move slowly unfortunately

[digital pagoda]

@lone hinge is there an alternative method for me to purchase vip?

[lone hinge]

No. Just the store website

[digital pagoda]

Do you have an ETA on when the Steam issue will be fixed? Other websites have no problem communicating with Steam.

[limpid token]

/report

[marble mantle]

Hey, @limpid token

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lone hinge]

No ETA yet, I'm sorry

[torn peak]

"User is not logged in." got this when im trying to login and buy wip

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

How can I appeal a ban or at least find out why I got it?

can i talk with and admin?

[solar plume]

<@&274971100184576010>

drag us

[near halo]

<@&274971100184576010>

ong

[solar plume]

now

<@&274971100184576010>

[near halo]

it wont let us do something we got a issue

[solar plume]

DRAGGGGGGG

<@&274971100184576010>

[near halo]

DRAG <@&274971100184576010>

[solar plume]

<@&274971100184576010>

[near halo]

DRAG <@&274971100184576010>

DRAG <@&274971100184576010>

[solar plume]

<@&274971100184576010>

where tf are the damn admins

@drowsy maple

@cobalt valley

@dark radish

[junior wing]

Please dont ping staff roles

[solar plume]

DRAGGGGG

[near halo]

frisky

[solar plume]

Friski bro idc we have an issue

[near halo]

rustoria main fishing village issue

[solar plume]

this is support

[near halo]

!now!

[solar plume]

@near halo hes a mod bro

he aint helping us

[lone hinge]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[solar plume]

even tho we cover 58 of their pop

[near halo]

ong average chat moderator

[lone hinge]

Reason should be when you try to join the server

[solar plume]

we cover 58 of their server pop rn

drag us now

[near halo]

we are prority

priority*

[solar plume]

46 vips

[near halo]

i bought vip

[solar plume]

drag us now

[junior wing]

How can i possibly help you when you just spam the admin role and dont even say what your issue is

[near halo]

this link dont work "{"code":500,"message":"Failed to parse steam response"}"

and so did my clan!

[solar plume]

<@&274971100184576010>

DRAGGGGG USSSS

[near halo]

HEY FRISKI HEAR ME OUT!

[stiff widget]

Whats the problem?

[solar plume]

we have been in waiting for support for 3 mins

[near halo]

{"code":500,"message":"Failed to parse steam response"}

i cannot claim my pump quest

[solar plume]

drag

[stiff widget]

You can tell me here

[solar plume]

drag us to support call

[near halo]

we need assistance and i should be your top priority since i bought vip

[solar plume]

huge issue at fishing gotta screen share

just drag

[near halo]

prodigy

[stiff widget]

Can you make a ticket?

[solar plume]

bro ur legit doing the least u can do

[near halo]

no

[stiff widget]

!ticket

[marble mantle]

Hey, @solar plume

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[solar plume]

we cover 58 of ur server pop ev ery wipe

and 46 vips

stop being useless and drag

[near halo]

it would be helped with a easy pump loot drip

hop on toria main <@&274971100184576010>

[near halo]

I got banned a while ago, I don't know why and I want to appeal link dont work "{"code":500,"message":"Failed to parse steam response"}"

[solar plume]

@near halo bro stop spamming

<@&274971100184576010> just drag us bro

[digital pagoda]

Its a shame that I cannot play rust

[near halo]

yk what your not worth my time!

[solar plume]

<@&274971100184576010> stop doing the fcking least and drag us

[near halo]

im never buying vip again!

[lone hinge]

It appears that a website login is down. Reason for the ban should be when you try to join the server

[abstract idol]

whats team limit on the 5x?

[near halo]

bethew quit changing the subject hoe

[lone hinge]

#oldserverinfo

[abstract idol]

ty

[near halo]

sorry

hoe is friendly person in shiraqian

[oblique furnace]

so is the vip website down rn?

[lone hinge]

Would you like to describe the issue you guys are having without calling everyone name and mass pinging?

[near halo]

I can't join any Rustoria server

[lone hinge]

Unfortunately, yes. Being looked into now

[oblique furnace]

ok thank you

[lone hinge]

Yes, I understand that. Reason for the ban is in the disconnect message

[stiff widget]

You are banned appeal on bans.rustoria.co

[tiny arrow]

1!appeal

!appeal

[marble mantle]

Hey, @tiny arrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

I got banned in the game, and wanting to appeal, I can't enter the link {"code":500,"message":"Failed to parse steam response"}

[torn peak]

can u fix ur website

[junior wing]

Its being worked on

[stiff widget]

seems to be working fine

Likely a region issue

[digital pagoda]

I get the errror

{"code":500,"message":"Failed to parse steam response"}

[stiff widget]

Yeah its an issue in your area, steam seems to be down for you

An admin will review as soon as possible

[near halo]

it works everywhere else but not on rustoria, I got banned myself I don't know why a moment ago and I can't appeal

i havethe same problem on my holiday

[lone hinge]

If you want you can post your SteamID here for the time being. Later, once the website will be up you can make an official appeal

[queen solstice]

Administrator, my appeal yesterday was accepted, but I am still blocked. But I don't have a hacker, I can really ensure this, why ban me, can you give a reason? Is it still useful for me to continue to appeal?

[lone hinge]

What does it say when you try to connect to the server?

[queen solstice]

baned hacking

[hearty fractal]

Is there a ticket thing i can enter?

[near halo]

this is my steamid 76561198305857951 now you can help me?

[hearty fractal]

/ticket

[marble mantle]

Hey, @hearty fractal

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lone hinge]

Can I have your SteamID?

[queen solstice]

76561199285900527

[near halo]

mass ban on rustoria wtf XD

Can someone explain to me why I got banned?

[novel fern]

which server

[near halo]

rustoria.co 19/1 - 2x vanilla

[novel fern]

oh idk then lol

[near halo]

The only answer I got so far is that I have to play on a different server

[tiny arrow]

I randomly got banned for “hacking” but I just bought rust. Can anyone help? I was told to come here

I got some random error code trying to make an appeal

[fathom thunder]

!ticket

[marble mantle]

Hey, @fathom thunder

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[torn anvil]

ADMIN

PLEASE BRO PLEASE PLEASE PLEASEEEE

BAN EVADER AND CHEATER LIVING IN SAME BASE

[tiny arrow]

I got this error code {"code":500,"message":"Failed to parse steam response"}

I just bought rust and I got banned instantly. Please help

[lucid bough]

dawg u just got rust and discord?

[tiny arrow]

Yeah I got a pc now ☺️

[lucid bough]

loool

[vernal vortex]

If you got banned your not gonna get it removed

Was it a gameban?

[near halo]

Now is massban on rustoria

[tiny arrow]

No it was the server

But my friends play there

[near halo]

I've been reading the chat for a while and a lot of people got banned

[vernal vortex]

Oh Alr, if it was a gameban facepunch doesn’t really care 🗿

[tiny arrow]

No not gameban, for some reason the server said I was “hacking” as soon as I joined

I can join and play others though

[vernal vortex]

Im pretty sure if u got banned from hacking it prevents you from joining all the servers

[tiny arrow]

I can join non rustoria

[warped ocean]

!TICKET

[marble mantle]

Hey, @tiny arrow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vernal vortex]

Yea they can only ban you here

[tiny arrow]

That’s what I’m saying though

[near halo]

This website Don’t Work

[warped ocean]

If you've never played Rustoria servers before and you're getting that message, submit a ticket

[tiny arrow]

Ok

[paper violet]

/ticket

[marble mantle]

Hey, @paper violet

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[warped ocean]

2 hours 💀 Keep in mind response times for tickets can take 24 hours

In the mean time, gather as much evidence as you can and an admin will look into it when they can.

[thorny dune]

We respond to them as fast as we possibly can, a lot of servers wiped yesterday and across all of our servers and thousands of players there is usually a lot around this time. We will get to your ticket as fast as we can!

[rare yarrow]

Whenever I try to link my accounts to the website, this code pops up. "{"code":500,"message":"Failed to parse steam response"}". What does this mean?

[thorny dune]

#announcements - Steam is experiencing issues currently which is causing problems with the appeal website, tickets and the store.

[near halo]

Is there a staff member available for support via audio call?

Its more of an urgent matter

[junior wing]

Regarding what

[near halo]

international security

[novel fern]

yes im an agent from homeland security and i can confirm

there is a potential threat that we must discuss with a rustoria admin immediately

[near halo]

no but fr we have an issue and we'd like it to be addressed

[novel fern]

^

[near halo]

just didnt realize the wait time for support was this long

[oblique furnace]

any updates on the vip servers?

[queen solstice]

If there is any news, please let me know, thank you very much

[hushed finch]

#368790610783764480 is just a channel we use to drag players if we need to speak with them. If you need help create a ticket or appeal.

[near halo]

bruh

[tiny arrow]

{"code":500,"message":"Failed to parse steam response"}

[hushed finch]

!steamid

[marble mantle]

Hey, @queen solstice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tiny arrow]

Can’t create a ticket

[near halo]

^

@hushed finchcreating tickets isnt working, can I speak to somebody? please?

i just got muted in chat

he muted me and i didnt say anything then he muted me

[hushed finch]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hushed finch]

Yeah, what's up?

[near halo]

76561198279488738

[tiny arrow]

@hushed finch I can’t get anything to work. Website keeps giving me errors.

[near halo]

Its rather sensitive information

[hushed finch]

Spamming isn't allowed. The mute looks correct.

[near halo]

hence me wanting to speak publicly

[hushed finch]

DM me

[near halo]

he didnt give me a warning?

the warned me

[hushed finch]

Steam is having issues right now most likely

[near halo]

then muted me

[tiny arrow]

So can you guys help me directly then?

[near halo]

but i didnt type in chat after the warning

[hushed finch]

DM me

[tiny arrow]

I just got the game and can’t even play with my friends

[fresh sand]

!ticket

[marble mantle]

Hey, @fresh sand

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dusk canopy]

Nike was spamming chat, a Chat Mod did the "Please do not spam the chat". Nike did not type again and he was muted.

[near halo]

@hushed finch

[fresh sand]

@hushed finch i got the vpn ban help me pls

[near halo]

i have a screen shot

[hushed finch]

Doesn't matter, you are not allowed to spam. Mute looks correct on our end

[near halo]

NO WARNING

[hushed finch]

!steamid

[marble mantle]

Hey, @fresh sand

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

I BARELY SPAMMED

I DID IT LIKE EVERY 10 SECOND FOR LIKE A MINUTE

[fresh sand]

76561198437546381

[hushed finch]

Fixed

[queen solstice]

76561198976498209

[queen solstice]

76561198976498209

tank you very much

[hushed finch]

No ban on account, you should be able to play

[meager bridge]

Me n my boy cant log in to steam on the website to buy vip

[hushed finch]

#announcements message

[queen solstice]

Sorry, I got the wrong account, this one is correct 76561199285900527

Troublesome

[burnt cypress]

there is a problem with the vip site

cannot buy says not signed in

or it says timed out

[lament brook]

look in #announcements

[burnt cypress]

legend ty

[vale anvil]

Hello, I just got banned for playing with a cheater, but I was not playing with a cheater. I got given codes to a base and then banned shorty after while transferring loot. I didn't know this wasn't allowed can an admin talk to me please? My steam id is: 76561199230296382

[lament brook]

can you send a ss of the message you receive when trying to join?

[lament brook]

just dm it to me

[vale anvil]

Im not getting kicked anymore thank you.

[hushed finch]

Fixed

[queen solstice]

thank you

[blissful current]

My VIP is not working

@spare widget

hello

[lament brook]

btw thats a player

[craggy coral]

whats wrong with steam donation login i keep getting error

[stoic scroll]

why cant i log in with steam on the rustoria website

wtfff

@hushed finch

@cobalt valley

help i wanna buy vip

[lament brook]

#announcements

please dont at our staff for that

[stoic scroll]

well help out bruh

admins are mid asf

[lament brook]

its down what can i do about it?

[stoic scroll]

fix it bitch

not to hard ?

[craggy coral]

[feral comet]

Sorry, just jumping in. Is the VIP down?

the steam link doesnt function

[stoic scroll]

yes fucking shitty rustoria admins at it agian

fix the website faster slow bitch @lament brook

[dull timber]

Can l unban ？
76561198102695971

[thorny karma]

/ticket

[marble mantle]

Hey, @thorny karma

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[late void]

There’s no fucking way yall letting people /remove other peoples builds

These dudes raided us and started /removing our foundations and shit that’s bs

[burnt cypress]

@late void they can only remove if the building was placed 5 mins or less. rustoria has no /remove

[late void]

Yes it does me and my clan been /removing our walls and shit to get out of our base

[burnt cypress]

@late void what server?

[late void]

Rustoria us Zeus 5x wiped today

Something like that ⬆️

[burnt cypress]

@late void that is why.... it is a modded server. most if not all servers that are modded have / kit / remove /tpa /tpr

[late void]

Yeah but I think they still should make it were other people outside of your team can’t remove your walls

It’s just bs

[burnt cypress]

they shoulndt be able to unless it has no TC

[brave breach]

helppp

[late void]

I think in general tbh because a lot of people seal their base up

But these mfs removed our entire base

[burnt cypress]

Im sure only ppl in your team can remove it maybe your teammate did you dirty?

@brave breach im not a admin but maybe i can?

[lament brook]

what seems to be the issu?

[brave breach]

My appeal did not result, and it seems to me that they hacked me of course and I need some answers since I think the ban was unfair

[lament brook]

when did you get banned

what was the ban for?

does it expire?

[brave breach]

I was banned on Thursday, the ban says because of a hack, the truth is that it doesn't tell me if it expires

[lament brook]

yes that is a pem ban usualy

[alpine pawn]

How do i report a supposed hacker?

[lament brook]

!report

[marble mantle]

Hey, @alpine pawn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brave breach]

but I need an answer of tests of the supposed hacks that I use.

[lament brook]

we do not disclose that info

[alpine pawn]

Getting this error msg when I try to log into the website: {"code":500,"message":"Failed to parse steam response"}

[brave breach]

but they ban me for those accusations without foundation or evidence

[digital pagoda]

Can i just paypal an admin and they give me vip for the server like

[vestal veldt]

how to report people?

[lament brook]

!report

[marble mantle]

Hey, @vestal veldt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[torn harbor]

<@&874995535881326632> us long these kids spam the n word and have it on there base on a wood sign g10

[small vector]

could u guys please ban this cheater i have f7'd him and /ticket'ed him

13k hours on a bot account and quading ppl like

please holy shit

[arctic sapphire]

do not ping @ admin please.

[ornate sentinel]

/TICKET on rustoria main but there is a guy cheating right next to my 3 man and we are unable to do ANYTHING PLEASE BAN him

[marble mantle]

Hey, @ornate sentinel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[arctic sapphire]

!ticket

[marble mantle]

Hey, @torn harbor

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[small vector]

are u retarded i already did that

no offense

[torn harbor]

!ticket

[marble mantle]

Hey, @torn harbor

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ornate sentinel]

PLEASE look at andrews ticket we are base locked BY A CHEATER

[echo minnow]

ME TOO

[vagrant linden]

i cant login to my steam account on the website

[arctic sapphire]

my discord was minimised my bad only saw F7

[queen solstice]

I, like you, did not have any so-called hackers at all, but just banned me, really speechless

[oak rain]

i cant login to my steam account

[near halo]

same

[stoic scroll]

is there a way to go around the vip steam log in ?

shits so buggy

anyway to go around it

i wanna buy vip

@quick escarp hurry and fix it \

[quick escarp]

sir

it's steam

not us ):

[stoic scroll]

LLLLLLLL

LLLLLL steammm

well tell steam to hurry the fuck upo

[quick escarp]

2s mate i'll call gaben myself

[stoic scroll]

bet

dylan lol

[thin plover]

I have him on speed dial

[fathom thunder]

!ticket

[marble mantle]

Hey, @fathom thunder

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gritty garnet]

I just want to buy a vip pass, darn steam messing up! 🤧😭

[fathom thunder]

@quick escarp

can i speak with you

[quick escarp]

in a minute yes

[fathom thunder]

cause i cant make a ticket

[quick escarp]

can you not make one in game?

[feral comet]

Im still having trouble with the website linking my steam account

are you guys still fixing it?

[fathom thunder]

no @quick escarp

[quick escarp]

we cannot, it's a steam issue ;/

[feral comet]

:/ thanks for the update

all we can do is sit tight

[quick escarp]

yup

[fathom thunder]

@quick escarp made a ticket thru in gam

preciate it

@quick escarp

i auctually do need help

[quick escarp]

dealing with something else atm

[shut kelp]

can i talk with an admin

its about my ban, and i already created a ticket

[regal verge]

no way all 9 admins are doing something

like am i in the wrong support channel?

[west osprey]

Hey, whats up?

[blissful siren]

Getting this error msg when I try to log into the website: {"code":500,"message":"Failed to parse steam response"}

[feral comet]

we all are

its a steam issue

[gritty garnet]

Steam ruined my whole night, got a 12 pack of cold ones ready to play with the boys just to find out I can't even get the VIP pass. The que is wild so looks like I'm going to cry myself to sleep

[livid tapir]

Sucks man sorry to hear

Our only server with a queue is medium

You got very unlucky

But 100 players ain’t bad, you’ll be in in no time

[burnt cypress]

@livid tapir your only lying to your self hahaha (3hrs)

[blissful siren]

pls can anyone admins help my friend? he get vpn bans

steam servers done

[regal verge]

@west osprey me and my teamates got banned a year ago but we all got the ban lifted except one is there any way he can get unbanned or speak to the admin who banned us

[wary mason]

no time

[regal verge]

the ban was perm but we all got it lifted except him

[livid tapir]

I’m sorry 😹😹

[shut kelp]

admins on they break rn huh

[wide gazelle]

im trying to connect to US small and it wont let me

but i can join other servers

nvm,

[livid tapir]

No

They’re busy

Saving the people of rustoria from Chester!

Cheaters

[gritty garnet]

Admins are my heroes ❤

[marble mantle]

Hey, @compact sage

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[regal verge]

like are u guys fighting a war or am i in the wrong chat

[regal verge]

fr and the junior chat mods cant get me in touch

[paper python]

does saying sup blackys in chat deserve a 12 hour mute???

[blazing crag]

i need you all to support my things in feedback suggestions

[livid tapir]

...yes

dont say that shit bro

[blazing crag]

whats good

[paper python]

what about sup whities

[clever gale]

What about sup everyone

[regal verge]

so no one is handleing bans right now

[clever gale]

Appeals?

Admins look at ticket asap. Standard respond time 1-3 business days 🙂

[regal verge]

wrong

[clever gale]

Tickets? Admins look into tickets asap also.

[drowsy maple]

sup?

[regal verge]

. @drowsy maple

[drowsy maple]

what is the steamid of the player in question?

[near halo]

today i join rustoria EU Medium and after not playing on the server for a long time i'm getting ban evasion.

[drowsy maple]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

76561198900838506

[regal verge]

76561199041461971 @drowsy maple

[drowsy maple]

Are you sure that is the message you get?

[drowsy maple]

ok, you said ban evasion before

ill check further

[regal verge]

what about me dale

[drowsy maple]

That player will remain banned, they must find a different server to play on.

[regal verge]

bro what

why is it are perm banned got lifted but his cant

[drowsy maple]

Unrelated

[regal verge]

wrong

[drowsy maple]

Right

[regal verge]

ban invading right

[drowsy maple]

Correct

[regal verge]

ares was too

[drowsy maple]

well, link the accounts youre talking about, because from what I can see here, this account is due to stay banned.

[regal verge]

okay

[drowsy maple]

Hi, please check your DMs

[regal verge]

@drowsy maple the account i linked was the right one i know the ban says perm on it but 8 of us got banned on the same day as that one and we all got the ban lifted even when it said perm this happened almost a year ago and i feel like its only right if he gets unbanned

[brave breach]

@drowsy maple

[regal verge]

i also have screenshots of the admin whos no longer an admin unbanning us @drowsy maple

[glass sequoia]

yo i got the wrong discord linked to my steam can someone help me?

[regal verge]

@drowsy maple also the one who got banned didnt bother to appeal his ban at the time so thats why he never got unbanned

[limpid depot]

I need to report a cheater, how do I do it?

[ancient dune]

!report

[marble mantle]

Hey, @limpid depot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[limpid depot]

ty

[still gate]

I made an appeal 3 days ago and i have still no response, i just authorised my discord. How do i know was i unbanned or my appeal got rejected

[last moon]

What's your steam ID?

[last moon]

!steamid

[marble mantle]

Hey, @still gate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drowsy maple]

Can you link the other accounts so I can compare?

[still gate]

76561199366150822

[last moon]

Awesome! Thank you just give me one sec

[still gate]

Ty

[tough sail]

ADMIN

cheater on eu me

[marble mantle]

Hey, @tough sail

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tough sail]

can any admin check my ticket on EU MED hes only headshot cheating rn

[last moon]

@still gate Your ban will be lifted in 5 and a half hours

[old token]

hello, I was banned on your server for playing with a hacker,but I've never played with a hacker, it's not the first time you ban me,I've already been banned from you several times for playing with a cheater, but I'm an honest player and I don't play with cheaters, please unban me and don't ban me anew just like that, I'm an ordinary player of your server

[last moon]

!appeal

[marble mantle]

Hey, @old token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[still gate]

So in 6h i will be able to play on my favorite servers?

[last moon]

Correct 🙂

[still gate]

Thank you ❤️ you are the best

[last moon]

Ofc

[waxen crypt]

can someone help me I got false banned for teaming and I've been trying to make a ticket but it keep saying I'm not banned but I try to load in and I'm still banned

[last moon]

What's your Steam ID?

[last moon]

!steamid

[marble mantle]

Hey, @waxen crypt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[waxen crypt]

76561199288694799

[last moon]

Perfect give me one moment

[waxen crypt]

thank you

[runic marsh]

Hello guys is admin here?

[last moon]

Hi, anything i can help you with?

[runic marsh]

Hello mate, i have a little problem my account was compromised as steam told me some chineese fuker stole my account and was playing rust and got ban in all rustoria servers

Is there any possible chance i could get unban if i give all tue neccessary info?

[marble mantle]

Hey, @runic marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hushed finch]

Sorry it is your own responsibility to secure your account. Please send in an appeal like Muck says, but we do not make exceptions to our game-ban rule.

[waxen crypt]

anything yet?

[last moon]

I will get back to you 🙂

[runic marsh]

Today i got stream ticket back and got my account back, so i went in rustoria sea long server where i was playing all the time and saw a ban😪

[runic marsh]

So is it possible if i make ban appeal and maybe possibly get unban?

[hushed finch]

It is possible yes

[last moon]

!appeal

[marble mantle]

Hey, @runic marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[runic marsh]

I will try today thankyou ❤️

[waxen crypt]

thank you

[severe glen]

need help

any admin here?

[lone hinge]

Not an admin, but a moderator. How can I help you?

[severe glen]

my teamate got banned for vac but he got unbanned

its the mistake

i can give u the steamid

[lone hinge]

He got banned and he's unbanned, right? What do you need the support for exactly?

[severe glen]

yup

how can i give u the steamid

[lone hinge]

But, if he's unbanned what do you need?

[lone hinge]

!steamid

[marble mantle]

Hey, @severe glen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[severe glen]

!steamid

[marble mantle]

Hey, @severe glen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[severe glen]

76561199219016792

he steamid

[lone hinge]

Again, what do you need from us exactly?

[severe glen]

we need server unbanned

we cant get in da server

said play with hacker

but he got unban now so we still can play dis server？

[lone hinge]

First of all, if he gets message that he played with a hacker it means that someone on his team was cheating, not him. I don't know why VAC was brought up at all.
Secondly, he needs to appeal, as well as everyone on the team if you think the ban was not justified

[marble mantle]

Hey, @severe glen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[severe glen]

nah bro he got anticheat banned its the mistake

he unbanned now

[still gate]

Poor mods of rustoria lmao

[lone hinge]

Okay, did he just get EAC ban?

[severe glen]

yup

mb 10mins he got unbaned

hes steamid 76561199219016792

[lone hinge]

He is banned on our servers, right?

You want to be unbanned, right?

[severe glen]

yup

[lone hinge]

Is he game banned?

[severe glen]

nope

[regal verge]

76561198238690412

[lone hinge]

!appeal then

[marble mantle]

Hey, @lone hinge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic shard]

[EAC] Kicking 76561199219016792 / oғғ 98K (Player is permanently banned.)

[severe glen]

yup but now he got unban

[toxic shard]

might not be displayed on his profile yet but he is perm banned

[lone hinge]

https://www.easy.ac/en-us/support/game/contact/appeal/

[toxic shard]

tell him to connect with the same account on connect rtg.rustoria.uk:28015

[regal verge]

marc can u help since dale is asleep

[toxic shard]

if he can connect on it I will fix the rest of the server

[severe glen]

ok

[regal verge]

real quick

[toxic shard]

what's the issue ?

[regal verge]

@toxic shard

[toxic shard]

This kind of ban needs to be appealed on https://bans.rustoria.co

[regal verge]

bro

[toxic shard]

and reviewed by the admin in charge of the ban

dale or I are not able to handle it

[regal verge]

yes u are

wait is the admin who banned him still an admin

[severe glen]

@toxic shard1

he login the server

what should he do now?

[lone hinge]

He needs to appeal it. Messaging the banning admin won't change anything and we don't release that kind if information anyways

[regal verge]

BRO

u junior chat mod pipe it

he appealed it its a perm ban

i also had a perm ban

[toxic shard]

wait 2s

[regal verge]

which u can check my account and it got lifted

[severe glen]

ok

[regal verge]

like if mine was lifted why cant his stop being hard headed

[toxic shard]

were more people banned or only him ?

[last moon]

Try appealing again

[severe glen]

more people

[toxic shard]

each case is different, 1 player unbanned in a team doesn't mean all will be

[regal verge]

BRO WE ALL GOT UNBANNED

[severe glen]

we all got banned reason play with hacker

[toxic shard]

give it a few minutes but you should all be unbanned

[severe glen]

ok thx

[regal verge]

ur not even taking the time to look into this as a real admin would

[toxic shard]

wdym, I just checked deeply another case in parralel ...

you just say that because it doesn't end as you wish

[regal verge]

wrong

[toxic shard]

now if he wish to possibly get unbanned he can appeal on the website

[regal verge]

its just flat out unfair how we all got unbanned and he didnt

[toxic shard]

you are free to think so

[regal verge]

he did u literally told him it was perm

[toxic shard]

I'm pretty sure it also state that the decision is final

[regal verge]

im going to start pulling up screenshots bruh LMFAO

[toxic shard]

You would need to verify first to be able to post screenshot

(^ proof i don't mind I even help you)

[severe glen]

@toxic shardbro we got raid

[toxic shard]

That's unfortunate, there is nothing I can do

[regal verge]

okay cant u just check my steam account

or does it not work that way

[toxic shard]

again, you case and his case might be different

it's not because you got unbanned that he will

[regal verge]

but we got banned the same day same time

how is it different with the same ban on our screen

[toxic shard]

I don't know the specific of your case but for instance if he bagged the cheater on a new account (IT'S AN EXEMPLE) then he woudl never be unbanned while the team could

[severe glen]

we still got banned

[toxic shard]

Give it a few minute, our ban system got hit lately by the urge of players/cheaters and we are working on optimising it 🙂

[severe glen]

they finish the raided

we have nothing now

hate dis game

[regal verge]

i mean ill just talkk to the admin who unbanned us

all good marc

[toxic shard]

That's the best way to get it sorted, he will have all the information needed to make a decision

[regal verge]

the admin who unbanned us isnt even an admin anymore

what do i do now

like the ban was a year ago

lol

[toxic shard]

we have head admins who can check it, give me the steamid and I will forward it

[regal verge]

76561198238690412

can we give message to explain our case also so we're not fucked

[toxic shard]

if he goes on the website he will see that the appela was reopen

[regal verge]

did u re open

[toxic shard]

the ban no, the appeal only

[last moon]

@fresh shell

[regal verge]

can we give a message to the head admin tho

[toxic shard]

you game me your steam id, I need his

[regal verge]

oh okay

76561199041461971

[toxic shard]

Your friend is not banned for the same reason as you, you were banned for playing with a hacker while this person is banned for ban evasion

your team got banned for playing with him, he got banned for evading his bans

[brave breach]

marc

[untold shadow]

can one of the admins go to eu long and ban the rage cheater?

[toxic shard]

!ticket

[marble mantle]

Hey, @untold shadow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

?

[untold shadow]

I created a ticket, but no one checks it for a long time

[brave breach]

can you review my appeal pls

[toxic shard]

yeah we got an urge of tickets since the steam API was down and up now, we are looking them as fast as possible

[regal verge]

@toxic shard if he can prove that it wasnt him ban invading is there a way he can get unbanned

[toxic shard]

how can you prove that something doesn't exists ?

[regal verge]

or guilty by association\

have u heard of god ?

[toxic shard]

can't prove it doesn't exists (with facts)

[regal verge]

76561198091891828 this is the guy who was ban invading in the first place

[toxic shard]

Please don't post that in public channels

[untold shadow]

😦

[toxic shard]

And also please don't spam tickets ingame, 1 ticket is enougth

[regal verge]

are u going to believe me or no

[brave breach]

:c

[toxic shard]

For people having car issues, an update was just released

[regal verge]

he was the person on the account ban invading which had his account linked to his ip

there you go

[toxic shard]

that's doesn't prove anything, also that's words, not technical proof

[waxen crypt]

ok

[regal verge]

can u look if the ban was in the ban invaders ip and not the one who was playing

[toxic shard]

The situation is way more complicated, and was explained to the ban evader yesterday in dms

you might want to speak with him

[last moon]

!appeal

[marble mantle]

Hey, @waxen crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[regal verge]

hes not the ban invader though

[toxic shard]

(he told me he understand the situation)

[regal verge]

it wasnt him though

[toxic shard]

nevertheless we don't allow people to appeal other people ban

and the situation was already explained to the account owner

[regal verge]

idk

[toxic shard]

who "accepted" it

[regal verge]

lmfao

he wasnt the one playing on the account

[toxic shard]

you are just repeating the same thing over and over ...

doesn't change the situation

[regal verge]

and all of our account were perm banned also and we got it fixed

isnt it weird how we all got our perm ban fixed

[toxic shard]

you were banned for playing with a cheater, he is banned for ban evasion

not the same ban

(also repeating ...)

[shut kelp]

i accepted it becasuse its been a year and i literally been trying to fight for it for so long

[regal verge]

then why was mine perm

[shut kelp]

yes i understand the situation you told me about but my ban is still not justified because i wasnt ban evading

[toxic shard]

#support message

[serene hedge]

how can i cancel renewal subscription?

If I put money on my card, will it be withdrawn every month?

[shut kelp]

ban me for sharing accounts not for ban evasion you made up a ban with the random evidence you had and just let it stay not even fully explain your pov, and the admin who unbanned them isnt admin anymore so he cant even say anything

[toxic shard]

Can you proove that it was a different person, and then if it was a different person that you didn't give your account to a cheater on purpose to gain an advantage ingame ?

[toxic shard]

!cancel

[marble mantle]

Hey, @serene hedge

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[shut kelp]

ik you arent the one that didnt ban me but im just saying

i can prove it was a different person, and one way i can prove i didnt give to him is over text but like you said its just "words"

every admin i contacted literally ignored my appeals and explanations

AND screenshots of text evidence

[toxic shard]

Because text evidence can be easely forged

[shut kelp]

yes i understand but what else can i really do ? thats why i want the admin who unbanned them and not me

i didnt even bother to appeal when they got banned because i wasnt playing at the time

[untold shadow]

marc please wake up the admins who are watching the cheaters

[toxic shard]

The admin who did banned you is no here anymore

we have 3 admins who looked at your situation, we can change the ban reason if you wish but the result won't change

[shut kelp]

yes i know thats why i believe my case is unjustified because events outside of my ban affected my chances of it getting appealed, no one even knows the situation

[toxic shard]

we know the details of the case, everything is written up

even what you told me yesterday was added to the ban note

[regal verge]

just weird how my ban was perm and i still got unbanned

[toxic shard]

#support message

[regal verge]

doesnt matter

it still said perm right

[toxic shard]

doesn't matter, still a different ban reason

[regal verge]

"perm"

[toxic shard]

ban evasion != playing with a cheater

[waxen crypt]

it didnt work

is there a way i can just dm u my appeal

[regal verge]

how is he a cheater if hes not eac or game banned buddy

[toxic shard]

can change ban evasion to "play elsewhere" if you wish

[shut kelp]

like you said, from your "point of view" it looked as if i was ban evading because the account was "originally mine" yes it is but how can you prove that the ban evasion was from me? someone else got on my account and got me banned at my PERSONAL ip because of his wrongdoings

[regal verge]

admin abuse

[drowsy maple]

You are so stuck on this one word, when the fact of the matter is that the ban will remain.

[toxic shard]

checking

[keen forge]

guys can i understand why i got banned atleast, i got banned for playing with cheater even tho no one of my team was banned

[regal verge]

but you guys cant get over the fact to review it

[shut kelp]

bro youre not apart of the team

[regal verge]

wish u guys would just believe us

when i got banned everyone told me the same thing as u guys

and then an admin actually listened to me

[toxic shard]

checking

[keen forge]

who tf r u

[regal verge]

pipe it

[shut kelp]

u think u part of rustoria team

[toxic shard]

∆BSM 새꺄 is the cheater

[keen forge]

My teammate who was online got banned first then i was like huh then i got banned like 20 seconds after him

[drowsy maple]

Hi, if you'd like to submit any evidence for your appeal, you can just dm it to me.

[keen forge]

he isnt in my team tho i was fucking with his team the whole wipe

[regal verge]

evidence dale

[waxen crypt]

ok thank you

[regal verge]

bruh i can give a whole powerpoint

[keen forge]

check logs i have outside tcs on his base, i kept jumping in stealing stuff from his furnaces and shit

[toxic shard]

Then make an appeal on the website : https://bans.rustoria.co

[regal verge]

im actually going to make one

makling a powerpoint

[drowsy maple]

Im not talking to you. Furthermore, we don't need you as a middleman between the banned player and the staff.

[keen forge]

I did, i also reported hsi teammate who got online after the whole team got banned idk if my ticket got answered

BSM Spineris smth he is the one

[toxic shard]

Well I will give you 6h to make it, time to take a break from the chat

[shut kelp]

It’s a shame I have to even have a friend come help me because ur admins don’t even text me back

[empty plover]

hacker on 2x

[marble mantle]

Hey, @empty plover

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

What ? didn't we spoke together yesterday ?

[empty plover]

I have a clip to prove it bros flying

[drowsy maple]

I dont think your friend did anything to help your situation.

[empty plover]

nvm he just got banned

[toxic shard]

Actually yeah made it worse, it's usualy a bad idea to have people appealing other people bans

[brave breach]

d

[shut kelp]

you dont think that i would try my best to appeal my ban? its been like a year or so and with many messages ignored and being told that my evidence isnt valid, why would i be trying so hard when i can just leave and accept my ban? i truly believe my ban is unjustified because yeah i gave an account to a person ban evading, but WHY is my personal ip banned too for no reason, again YES the alt was played on my ip but that doesnt mean that i was ban evading? a whole nother computer, ip, state , was banned from your servers, but my personal ip was banned too?,i have nothing to do with the persons ban evading, and all the information i gave out to try an appeal my ban made no impact at all? even though i put in alot of effort to explain everything, i can provide evidence that you ask for, but you dont even ask me for evidence all you say is "your ban will remain" but dont even explain to me why? i will go into my DMS and share raw evidence but you say its invalid becuase its over text? do you want me to go to the person in real life and talk to him on video? im literally doing all this for a video game because its so unjustified

yeah i wanna push the situation to go even in more depth because it might just be the reason i get unbanned? if yall really looked into the situation and logs and stuff theres no way im even eligible for ban

and hes not even appealing my ban hes just helping me explain everything more becuase i wasnt even there when i was banned someone else got my account/ip banned

i even went and found the original account my friend had that HE got banned prior to him getting my alt and IP banned (76561198091891828) i gave yall even more evidence but nothing was even said after that

[toxic shard]

He is just repeating over and over question that has already been responding, not providing any information any information that was already provided

[shut kelp]

yeah sorry for that but i didnt mean for that i wanted him to help me explain more but it got out of hand

[toxic shard]

but it's true that your case is closed, we can only provide you with the information we have

and we all went to the conclusion you wouldn't be able to provide any infromation that would help your case

[toxic shard]

that make it actually worse

[shut kelp]

how man

[toxic shard]

Providing an account to someone who is gamebanned, means helping him to ban evade, here is a proof you possibly knew he was cheating

[shut kelp]

.......

i texted him after my ban