support

[marble mantle]

Hey, @warped ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

76561199353575962

[raven bison]

@near halo you appeal has been reviewed, log into the website to see the response

[near halo]

Ok

What website

[raven bison]

... the website you appealed on

[near halo]

What do I type

[raven bison]

!appeal

[marble mantle]

Hey, @raven bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

Ok thanks

It says denaid

[raven bison]

There's your answer

[near halo]

So what i cant ever get unbanned

[raven bison]

What are you banned for

[near halo]

Ban evasion but I am not the reason my account got banned

My old account got hacked and banned so I got rust on a new account and got banned for ban evasion

[raven bison]

You are responsible for your account

[near halo]

What how

[raven bison]

It is your account

[near halo]

I got hacked and someone got me banned

[raven bison]

therefore it is your responsibility

[near halo]

Like how is that my fault

[raven bison]

There's no possible way to validate that therefore the best you can do is wait for that account to fall outside of our rules

[near halo]

How am I ment to controll what other people do

[near halo]

What does that mean

[raven bison]

Use stronger passwords, use 2FA and exercise caution around scams

[near halo]

Ok

[near halo]

Outside your rules?

[raven bison]

Our rules state that you are not allowed to play if you have a gameban on an account in the last 180 days

Once the ban is 181+ days old then it is outside of the rules

[near halo]

So after 180 days of the account being game banned I can come back

[raven bison]

Sure

[near halo]

Also how do I find out how long ago it was banned

[raven bison]

https://rustoria.co/rules

It was banned 117 days ago

[near halo]

Ok

[raven bison]

HOWEVER

Considering you were breaking that rule by playing on our servers prior to the ban being 180 days old

There's a good chance you will not be able to appeal in future

[sick quail]

https://steamcommunity.com/profiles/76561199198582925/ vpn ban , unban pls

<@&274971100184576010>

[brave breach]

🧐

[weary moss]

<@&274971100184576010> on 5x im myteemike11 clan razzy and team LF invited a guy from jake to raid us currently

the are talking in game to communite and were talking in-game earlier about it

and mac and chesse wasnt in lf and bob was from jake

5x usa no bps

[stiff widget]

!ticket

[marble mantle]

Hey, @weary moss

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[stiff widget]

!appeal

[marble mantle]

Hey, @sick quail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fallen bramble]

!ticket

[marble mantle]

Hey, @fallen bramble

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[weary moss]

says i dont have permissions

[fallen bramble]

<@&274971100184576010> Dunni Owner of RAZZY clan and in here because a kid from bob left his clan Josh to join LF to raid us and they are already done raiding

[elfin vapor]

negative 6 mins left in my ban!!!!

[weary moss]

LF is teaming with another clan they had 7 people in there clan (LF) and then added others from another clan and disdanded that clan and kicked there people to add them and then using in-game chat to communite and be rasict and talked some about the joining and etc in game chat before they teamed to raid us (bob currently in LF was in clan (jake) and disbanded his clan to join them which had another member that was offline and there base was at a different location than LF base) and they were being racist in-game voice chat

ingame it wont let me send that

@stiff widget

[stiff widget]

You need to make a ticket

[fallen bramble]

i already did

[weary moss]

is there a limit on words in-game

[stiff widget]

Great an admin will look into as soon as they are available

You can view your ticket online and add to it there

[sick quail]

Bro I always write without ticket

And admin usually unban

[stiff widget]

you arent banned

[sick quail]

https://steamcommunity.com/profiles/76561199198582925/

This one

[stiff widget]

Yes this has already been fixed

[sick quail]

Thanks you

[weary moss]

i think i made it lol

thank you @stiff widget

[stiff widget]

In future, if you are VPN banned you can post here, no need to tag whole administrator role, an admin will sort it for you as soon as possible

[stiff widget]

No worries 🙂 an admin will look into as soon as possible sorry I'm not available right now

[sick quail]

Okay , but it’s not working yet

[stiff widget]

There is no ban, give 5-10mins

[weary moss]

all good

[midnight coral]

how do i make a ticet for ban?

[stiff widget]

!appeal

[marble mantle]

Hey, @midnight coral

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[midnight coral]

i mean like to get a cheater banned

[stiff widget]

Oh

!ticket @midnight coral

[marble mantle]

Hey, @midnight coral

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tranquil socket]

so i donated and was charged but when i log in i cant claim my kits, and it still says my name is blue in game chat

how come i cant claim my donator status and kits?

[proven sapphire]

#payment-support

[near halo]

@gusty coral

[thorny compass]

!appeal

[marble mantle]

Hey, @thorny compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wary flicker]

!ticket

[marble mantle]

Hey, @wary flicker

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tropic flare]

!appeal

[marble mantle]

Hey, @tropic flare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[alpine wraith]

how do i apply to become a chat moderator

[shell pawn]

#staff-applications 🙂

[hallow walrus]

how do i appeal

[agile kiln]

!appeal

[marble mantle]

Hey, @agile kiln

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fickle dagger]

!appeal

[marble mantle]

Hey, @fickle dagger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient dune]

put this information in a ticket. please refrain from calling users out in public

[fossil perch]

ok how do i make a ticket

[warped ocean]

!ticket

[marble mantle]

Hey, @fossil perch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

shut up

dont tell man what to do

[ancient dune]

if you dont need help go to #general

[near halo]

oat

[lyric quiver]

😔

[near halo]

i dont give a shit shut up

[livid tapir]

Stfu oat @ancient dune

Stop suppressing the people

[lyric quiver]

Pls support me in my journey to moderator on rustoria

[near halo]

fact

[lyric quiver]

@ancient dune

[sage peak]

I lagged out of a server and now the server is gone when I try to reconnect. I tried to use the console command to reconnect as well and it still doesnt work.

just says error no reconnect

reconnect_error_no_address

[raven bison]

@sage peak #network-support-old

[civic blaze]

Hello! Please I need help. I tried to enter the US Rustoria 10x server and the server kicked me out due to a hack. Can someone help me please?

[livid tapir]

!appeal

[marble mantle]

Hey, @civic blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[queen solstice]

Why was I wrongly banned with my friend, he successfully appealed last night, I still have no news, we are all mistakenly banned, I have been playing with two people

[clever gale]

It might be a time on the ban. You’ll see the timer when your try to connect

@queen solstice

[echo moss]

some admin get on long

at the blackjack some kid leaves and gets all your srcap

shits mad weird gotta patch it

[lone hinge]

You might be better off getting more details and report it to Facepunch instead of us. I really do not think we can do anything with that

[twilit rapids]

!appeal

[marble mantle]

Hey, @twilit rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shut lava]

You I’m on the zeus 5x server and there is someone hacking and griefing if I could please get a mod on here to check this out I would appreciate it

[lone hinge]

Follow what @elfin barn suggested to you here: #general message

[shut lava]

Ticket has been added

[lone hinge]

Great! Now please be patient!

[bright wigeon]

I submitted an ban appeal some time ago and It was denied. Now I know the reason Im banned but I cant appeal again. Can someone help?

[sudden wing]

Hello i submitted an ban appeal because i broke clan limit without knowing that what i did was breaking clan limit but along side it saying i broke clan limit it says change name restart rust and rejoin but it got denied

[slim glacier]

if your appeal was denied then that’s the final decision.

[lone hinge]

The name change was successful though the clan limit breaking stayed. Since it got denied that means you did in fact break the limit and have to wait the ban out

[sudden wing]

i dont know how long the ban is

it doesnt say

[lone hinge]

It should when you try to join the server

[sudden wing]

it doesnt

it loads then it kicks me out and says banned breaking clan limit and doesnt say how long for

[lone hinge]

Usually it's 7 days

[sudden wing]

ok thanks

[fallen stirrup]

cheating

[lone hinge]

!report

[marble mantle]

Hey, @fallen stirrup

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rough cave]

!appeal

[marble mantle]

Hey, @rough cave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rough cave]

: 8CF7B137-48D4-4014-99A4-E3E54A83CA3A

[void condor]

@rough cave

https://discord.gg/UfrBdSPd

[patent pendant]

Is there an active administrator on the line

[lone hinge]

Not an administrator, but a moderator. How can I help you?

[patent pendant]

@lone hingeMy Friend was mistaken by the server as a hacker, please help to solve it

[vernal grove]

!appeal

[marble mantle]

Hey, @patent pendant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shell pawn]

Does your friend play with a VPN?

[patent pendant]

@shell pawn Yes

[shell pawn]

Please post his steam ID here and an admin will look into it 😄

[patent pendant]

@shell pawn ok 76561198413752566

[crimson fern]

i have an issue with car windows
the main window is fully black, like i cant see through it, its just a permanent black color

[toxic shard]

That's a but you will need to report to FP via f7

[crimson fern]

okay

[wispy loom]

Should be sorted now

[patent pendant]

@wispy loom ok Thank you

[brittle plaza]

i keep being kicked from rustoria server how to fix?

[clever gale]

What's the reason?

[tough bane]

You may want to join voice again?

[brittle plaza]

take a break? i just killed aks then kicked me

[tough bane]

Feel free to join voice again. Otherwise dm me please.

[deft copper]

How long until i can ban appeal again?

[tough bane]

What do you mean? Have you recently applied on our website (https://bans.rustoria.co) ?

[deft copper]

Well yea i got banned for ban evading since i got the same IP as my brother. I applied and i got denied.

Im just wondering cause i legit have no server to play on.

Do u know how long it is until i can appeal again Nuclear? Sorry for asking.

[tough bane]

This is up to the banning admin. Contact me via dm please.

[tame sonnet]

wtf? why i get banned? we playing in 3 guys and always destroy everyone we never teamming with other ppl XDD

this is funny i got banned playing 3 as there is a limit of 8 people

or maybe i dont know? here is limit 2 or smth

[marble mantle]

Hey, @tame sonnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tame sonnet]

but bro. i need to appeal when im play in fucking 3 guys on limit 8?

[tough bane]

You probably have been banned on another server then. Can you send me your id please. Will have a look.

You need to appeal anyways on the website https://bans.rustoria.co/.

[frozen zodiac]

!auth

[marble mantle]

Hey, @frozen zodiac

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[eager turret]

do admins touch in game stuff?

[tame sonnet]

u mean steam id? 1. 76561198276310133 2. 76561198126701229 3. dont have rn and we dont play on other servers. we only play on rustoria 5xeu nobps. Only 1 situation u can "pass" to teamming when we counter raid but we have pvp with raiders and ppl who counters XD

[near halo]

we playing 3 on 8 max so wtf bro

[tame sonnet]

XDD

[tough bane]

Your ban is justified. Please appeal on https://bans.rustoria.co/. The responsible admin will look at your appeal then.

[tame sonnet]

can u tell me how? XD

what we do? what situation?

@tough bane

[tame sonnet]

Damnn

maybe we're so good that they count us over the limit

[cloud stream]

Could have been something in chat🤷‍♂️

[thorn dirge]

🙂

[upbeat trench]

why

[thorn dirge]

!appeal

[marble mantle]

Hey, @thorn dirge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tame sonnet]

if u r from nalo we can go ukn

im like 5 guys

[thorn dirge]

what?

[tame sonnet]

if u r not from nalo nvm

just want to destroy this kids on ukn 3;0

can admin who ban me dm me? i cant send my ban appeal bcs its over 500 characters

[clever gale]

Try to shorten it a bit

[tame sonnet]

When it short its look like a shit

So i will send this on dM

[clever gale]

Put it in your appeal and the banning admin will check it out 🙂

[tame sonnet]

Can i send appeal again? Bcs i missclick and send it…

[clever gale]

https://bans.rustoria.co/

[tame sonnet]

But bro i make mistake and send 50% appeal. Can i send u my message on dM and u give it to admin who ban me?

[thorn dirge]

i dont know which admin banned you

[twin hearth]

how do i appeal after i already appealed like a year ago and it got denied

[runic marlin]

I could have a look at your ban and see if there is a chance of reviewing it again

[marble mantle]

Hey, @twin hearth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[buoyant terrace]

hello

I have a problem

help me

[minor temple]

What's your problem?

[vapid gazelle]

I have a problem

[minor temple]

A rustoria problem?

[buoyant terrace]

I had a disconnect and was kicked out of the game. I was in an outpost. When I entered the game, I died.

[vapid gazelle]

Yes rustoria prolem

its kicking me for group limit

[subtle cape]

How long approximately were you disconnected for. Since nowadays you die if you log off/disconnect in safe zones.

[minor temple]

Have you been Banned for it?

[vapid gazelle]

there is no group limit

and i dont thin k ive ever playes the server

[minor temple]

Can you send a screen shot?

[vapid gazelle]

yes give me 1 sec

[severe carbon]

i need a admin who can actually ban pls

im tired of dying to the same cheater over and over again

i made a ticket, but we all know how that goes

[buoyant terrace]

more than an hour, because my electricity was turned off

[runic marlin]

Yes, we do. Every ticket is looked into as soon as possible and each and every ticket will be given a reply before being closed. Please be patient

[vapid gazelle]

how do you want me to send it to you?

[runic marlin]

!steamid @vapid gazelle

[marble mantle]

Hey, @vapid gazelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vapid gazelle]

76561198091931966

steam id

[runic marlin]

I've left the banning admin a message, will get back to you as soon as I have an update 🙂

[vapid gazelle]

thanks do you know about how long?

[runic marlin]

No ETA I'm afraid

[vapid gazelle]

np thanks

[cobalt tiger]

facepunch small 5 Eu is lagging so hard

its been 24 hrs same issue

[neat pumice]

We can't help you with that unfortunately - this is Rustoria, we're not Facepunch 🙂

[vapid gazelle]

any update for me?? @runic marlin

[tender compass]

Please tell me how often does global vape occur on weekly servers?

[neat pumice]

Force wipe is once per month, on the first Thursday of the month, it's the same for all of our servers (except RTG)

[runic marlin]

Nope 😄

[vapid gazelle]

sheeesh

any idea on why I would be getting banned for group limit when there isnt one?

[runic marlin]

There are group limits on our modded servers 😄

Except for 2x

[vapid gazelle]

I see

[cobalt tiger]

oh my bad u i thought it facepunch

[neat pumice]

No problem, best of luck!

[near halo]

rust is seriuz business plez

[slim glacier]

#general maybe ask there ppl can give u there opinion

[tame sonnet]

and one more fucking thing. Why i have this ban if it itsnt on this wipe xd

[atomic spindle]

Any idea why on this server and no other server I have this issue?

Unable to see through armored car windows.

From inside the car or out.

[raven mist]

It probably happened at the end of next wipe

[raven mist]

No idea tbh, havent seen that before. Is it for all cars?

[atomic spindle]

Yes it is

It was fine until the server crashed the other day.

[twin hearth]

when i’m home from school i’ll get it

my steam id

[runic marlin]

@vapid gazelle Feel free to slide me a DM incase I forget 🙂

[vapid gazelle]

gotcha

[atomic spindle]

It's from the recent Unity update apparently. Just confirmed on another support discord. Many people with the issue.

[latent veldt]

why is my steam auth not working?

[twin hearth]

@runic marlin 76561198799355887 here’s my steam i’d

[low surge]

can any admin hop on rustoria eu long? litteraly guy spinbotting every time excavator gets turned on 5 days in a row - his id rn 76561199151948216

[toxic shard]

!ticket

[low surge]

sent an ingame ticket

please check who keeps bagging them in and his teammates for association

[toxic shard]

It has been handled

[low surge]

Is there a way to find where they live or are located after banning because its really not fun losing loot to that

[buoyant terrace]

I have a problem

help

[subtle cape]

How can I help you?

[buoyant terrace]

I died in an outpost with resources. My corpse was looted by a player in the save zone.

[subtle cape]

Have you made a ticket with /ticket?

[buoyant terrace]

no

[subtle cape]

!ticket please do 🙂

[marble mantle]

Hey, @buoyant terrace

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle cape]

How did you die in outpost? Did you disconnect and rejoin or f1 kill?

[runic marlin]

Looks like your ban is going to remain

[buoyant terrace]

f1

suicide

[subtle cape]

How long do you recon your body was there?

[buoyant terrace]

10-15 min

[subtle cape]

Are you sure your body was looted?

Don't callout cheaters here make a ticket with /ticket

[buoyant terrace]

it has not disappeared. i saw a player in my set and weapons

[twin hearth]

i was told once all my bans are gone from the servers i can be unbanned

[subtle cape]

Are you sure you were completely in the safe zone?

[twin hearth]

but that was like 5 months ago when i could actually dm luke

[buoyant terrace]

yes

[subtle cape]

If an admin says your ban will remain then it most likely will.

[subtle cape]

Well then make a ticket like I said and please be sure to provide this guys name/steamid in your ticket who you saw using your kit/weapons.

[twin hearth]

ik im just teling him

[bleak bison]

Is Caelifera here?)

[subtle cape]

Why do you need him?

[twin hearth]

is there any way to get in contact with luke?

[subtle cape]

Why so?

[twin hearth]

had dms with him when i was banned and now i cant dm him cause he doesnt have me added

its about my ban

[bleak bison]

He said yesterday that he gonna help me

[subtle cape]

Let me check up with him. Might take a while to respond though.

[bleak bison]

I just ask no pressure

[twin hearth]

ok thanks

[subtle cape]

What do you need help with?

[bleak bison]

Ban evasion

[subtle cape]

Well what did you end up with?

[bleak bison]

I just told him my long story

[subtle cape]

Did he answer you that he'll help you today?

[bleak bison]

And he said that he gonna when does he have time

[bleak bison]

No

[subtle cape]

Well isn't there the answer?

on appeals our standard response time is 1-3 business days

[bleak bison]

Bruh, i just ask is he here xD

[subtle cape]

Understand. Sorry if I came off too aggressive.

Can I help you with anything else?

[bleak bison]

all okay, it is really important for me

[twin hearth]

rustoria is the hardest server to get unbanned from ngl

[bleak bison]

Not really

[subtle cape]

Why so?

[subtle cape]

Well have the best day you can. 🙂

[twin hearth]

u can only appeal once

[sullen seal]

hey me and a couple of my friends let some naked into our base yesterday on the solo duo trio 5x and he authed on our tc and got us all banned

[subtle cape]

Yes. If your appeal is denied then your ban is justified and will remain....

[sullen seal]

where do i appeal

[twin hearth]

i was crossbanned on like 20+ servers and been unbanned from alot of them and i think this server is the last one i need to be unbanned from

[subtle cape]

!appeal

[marble mantle]

Hey, @sullen seal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[bleak bison]

u too

[subtle cape]

Rustoria servers or what? Why was your appeal denied?

[twin hearth]

no i was banned from rust acad and then crossbanned on rustoria vital raid sim and more but i got unbanned from all of those servers execpt this one

[subtle cape]

Okay and your reason was ban evading? And your appeal got denied?

[twin hearth]

no not ban evading

false accusations for scripting

and then got unbanned

[subtle cape]

Got unbanned on rustoria or?

[sullen seal]

@subtle cape do u think they will unban me for this?

[twin hearth]

but i made a appeal on here before i was unbanned from all the other servers and im still banned on here

[subtle cape]

Not probably. If it is a temporary ban then probably not. Always try to appeal of course, but that is basically exceeding the group limit.

[subtle cape]

Whats ur ban reason? On rustoria.

[sullen seal]

how long are their bans usually?

[twin hearth]

hacking/ scripting

[subtle cape]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[twin hearth]

but luke said once im unbanned on all the other servers i can be unbanned on here but now i cannot contact luke

[subtle cape]

Ye. I did send a message to Luke about your situation and he will look at it asap? Sounds good?

If you could send me your steamID please.

[subtle cape]

!steamid

[marble mantle]

Hey, @twin hearth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[twin hearth]

can u check my server bans for me?

so ik what i need to appeal

76561198799355887

[toxic shard]

the reason is displayed when yolu try to connect

[subtle cape]

Can't but I will include this in the message to luke

[twin hearth]

ok

[twin hearth]

would take too long

[toxic shard]

the appeal will take 1-3 days, it's not a few more minutes that will change anything 🙂

[twin hearth]

loading into mutliple server to check if im banned will take me a while

[toxic shard]

you are banned for hacking

[twin hearth]

yes ik that

it was a cross ban

but im unbanned on the servers i was crossbanned on

[toxic shard]

the issue is that those servers don't have the same rules

they do unban people who cheat after 90 days

[twin hearth]

i wasnt cheating

its been almost 1 year sense my bans

[toxic shard]

well my advise would be to tell the true in the appeal 🙂

if you tell the truth you don't need any details

[twin hearth]

i am

i was cross banned for false accusations on multiple servers

[toxic shard]

you don't get banned simply because of accusaions

[twin hearth]

they thought i was scripting

but i wasnt

[toxic shard]

not thought

even a shared ban would need to come with some proof of it, we don't take just the word of people

[twin hearth]

they banned me off a 30 fps clip

[toxic shard]

not true 🙂

[twin hearth]

it is

[toxic shard]

Well I jsut checked the proof, this clip might have been included but it's not the main one 🙂

[twin hearth]

proof of a ban that isnt active anymore?

[toxic shard]

^

[twin hearth]

im going off what luke said in my dms 6 months ago

he said once all my server bans are up i can be unbanned here

idk if that is still a thing?

[toxic shard]

You still have some server bans

[twin hearth]

ok thanks that all i needed to know

any possible way u can tell what servers so i can appeal them?

[toxic shard]

I'm affraid that's not an information i'm allowed to disclose

[shy parcel]

how tf do i link my dicord

[twin hearth]

ok

[toxic shard]

!auth

[marble mantle]

Hey, @shy parcel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[night shale]

been banned for a hour , did my hour.. but it's just reset the hour? and i cant appeal it on the website?

[toxic shard]

give it a few minutes to snc

[night shale]

Aight bet cheers bud

bruuuu this is so annoying waiting hahahaha

[tame sonnet]

can u tell me wich admin ban me?

[west mica]

We dont provide that information

[tame sonnet]

but why? he ban me bcs we counter raid his team XD

• teamming? where? im just only say we would help them but we have pvp with this team and this

[west mica]

The banning admin found enough evidence to enforce a ban

[tame sonnet]

we have ban because im write this in chat. if i write im cheating have esp or i using game erros (for fun) i will get banned too only because i write it? XD

[tame sonnet]

he only have how im killing team nalo and after this spice team kill us. Btw we raid spice after this so still dont know why we r banned

[livid wind]

Good afternoon, I also have a problem logging into the game. "disconnected: hacking". I understand this is a ban? How long will it last? And what could be the reason, since I am mainly engaged only in resource extraction and farming and almost do not kill players.

[ancient dune]

That is not something we ban for, nor the reason for the ban

[ancient dune]

!appeal

[marble mantle]

Hey, @livid wind

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient dune]

This is also not the reason for your ban. Our admins do not play the servers.

[tame sonnet]

my ban reason is "exceeding group limit". Only when i can exceeding group limit it's situation with nalo vs spice where we just pvp with spice and nalo

[graceful yew]

blatant spinbotting cheater on us long lol

f7ed 5 times his name is tren

[ancient dune]

!ticket

[marble mantle]

Hey, @graceful yew

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

Use the system above as well as f7 :))

[fathom kettle]

!ticket

[marble mantle]

Hey, @fathom kettle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tame sonnet]

I wouldn't have a problem if it was the right thing for ban but we really got that ban by mistake because his team lost

sorry his friend team*

[fathom kettle]

@ancient dune his name and pfp does not show up on the recent player tab and the select server tab. however i did f7, he's very blatant, shooting python like an m2

[deft copper]

Probably changing names

[ancient dune]

If you include his name that should be enough :))

[fathom kettle]

include his name in the website or in the f7 report?

[alpine wraith]

hello, i recently put in an aplication to become a chat moderator. Just out of curiosity when and how will i be contacted to move forward? thanks and have a great day

[pure vector]

if you got trough you'll be DM'd by an headmod

[lament brook]

f7 goes to facepunch not us

[lament brook]

you will either geta dm froma bot or a headmod

[fathom kettle]

it got handled ty guys anyways

[flat notch]

hi, is there a map vote for Vanilla EU-Small ?

[clever gale]

No, you can only see maps before wipe on our long servers #806930766729969785 #1014471662323904512 however you can see the map in #wipe-feed after it wiped 🙂

[gleaming hound]

#368790610783764480

[fallen bramble]

<@&274971100184576010> i have a screenshot of people teaming

on the rusotria 5x no bps

[pure vector]

!ticket

[marble mantle]

Hey, @fallen bramble

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glass cosmos]

@drowsy maple Can you check dm please?

[near halo]

yo

help?

[pure vector]

what do you need help with?

[pliant cobalt]

Why is my skinbox not working?

[fleet summit]

!ticket

[marble mantle]

Hey, @fleet summit

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lyric basalt]

There can be more reason why its not working. Tell us more about it (server, steam ID) and admins will look into it when they will be avaible

[fickle bolt]

!ticket

[marble mantle]

Hey, @fickle bolt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pliant cobalt]

2X Vanilla US https://steamcommunity.com/profiles/76561198310388153/

@lyric basalt

[fickle bolt]

where can i get support on linking accounts?

[tough minnow]

anyone know how to redeem twitch drops i have steam and twitch linked and only one drop i havent finished completely

but cant claim any

[lament brook]

so you havent compleated the reqs for the one drop?

[tough minnow]

yh

its 50%

[lament brook]

thats why you cant claim it

has to be 100%

[near halo]

dont matter no more

[spice echo]

!ticket

[marble mantle]

Hey, @spice echo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spice echo]

!appeal

[marble mantle]

Hey, @spice echo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hot flicker]

just wanna speak to an admin if i can 🥲

[small zodiac]

it wont let me open the shop need help

[pliant cobalt]

76561198310388153 is my steam id. I play on US Vanilla 2x and my skinbox isnt working neither is /auth what should i do?

[hot flicker]

bout how long does it take for admins to respond?

[sage peak]

hey so we had to kick someone who we didnt think would be back for the wipe, now hes able to play again. Is there a way we can invite him back without it being considered cycling?

We dont wanna inv him and get banned

[limpid lava]

how do i know when my appeal has been looked at

[spare widget]

You can check back on the website http://bans.rustoria.co to see if you've received a reply. Better yet, it can be smart to link your discord an Steam on https://rustoria.link and you'd get a DM from the appeal reply bot thing once an admin handled it

[spare widget]

If you kicked them or they left then they're done for the wipe :/ At least to my understanding. A good reason to not take it lightly when you boot someone. They can just play with you next wipe and life goes on

[spare widget]

Always as soon as possible - they're normally super busy and always trying to go through everything and handle it as quickly as they can

[hot flicker]

[spare widget]

What did you need help with? I'm not staff any longer but maybe I can help direct you

[hot flicker]

just need to talk to them about a cheater issue

[spare widget]

I will say it's normally best to send in a detailed ticket in-game with "/ticket add (your report)" in regards to cheating concerns

[hot flicker]

its a lot more than that. tbh

[spare widget]

You can link any evidence or request that they reach out to your directly via Discord with your Discord ID.

[hot flicker]

and im not in game i represent someone

[spare widget]

For sure, sometimes it's complicated as fuck. Hope you catch an admin when they're around in here then

[pliant cobalt]

Any advice for me @spare widget

[spare widget]

They may need to manually refresh your link

It's very easy but if it's not a VIP issue, rather a https://rustoria.co/link, they go in and refresh

[limpid lava]

I appealed my ban zen zen and it said I wasn't actually banned even tho I am so I did it as a mute ban was that right thing to do?

[spare widget]

Yeah, I think that's a good way to do it

[pliant cobalt]

@spare widget okay awesome.

[hot rock]

ayo can i get a mod help with a random ban?

[spare widget]

Bryce, do you use a VPN or GeForce Now?

[limpid lava]

Thanks idek I haven't ever played rustoria before and im somehow banned

[spare widget]

http://bans.rustoria.co

[hot flicker]

make a ticket

[hot rock]

there isnt a mod i can speak with to preface that?

[spare widget]

Can be all sorts of reasons. Sometimes a system issue. It'll be looked into if you made an appeal (or mute appeal in your case)

[limpid lava]

i dont think so I had a vpn to watch like different Netflix but it isn't on when I play rust

[spare widget]

Submitting an appeal on the ban website is normall the best. They'll read what you write and review your situation

[spare widget]

Yeah, who knows. If you're not meant to be banned, it'll be cleared up. Sometimes can take a few days but they normally handle it much sooner.

[hot rock]

i dont even know whats going on... i "played with a cheater?"

[spare widget]

May have been associated in some way with a player who was found to be cheating, whether by an admin or they were gamebanned by EAC.

[limpid lava]

Yea it should be soon then I appealed a couple days ago

[hot rock]

is there a way to see who is the supposed cheater im associated with?

we got guys with 10k hours combined that are unaware why this happened

[spare widget]

No, an admin would need to tell you. And it happens - sometimes an error, usually legit. 99% it's temporary, just a week or whatever

If it becomes a pattern then it's a bigger issue

[hot rock]

could i speak to an admin? or is that only streamer privelege?

[spare widget]

Admins speak to everyone but normally they're following up on in-game tickets and reviewing ban appeals via the website

They engage with the community via #support but I'd say it's just a little less efficient. Would recommend submitting the appeal immediately and then lurking here to see if an admin says something and you can ask nicely if they'll take a second to look into your situation

Would recommend having your Steam 64 ID ready as well in that case

[hot rock]

thank you for your help man. just bummed that my shit is ruined from a random ban

[spark patrol]

Are you using a VPN by any chance?

[spare widget]

Meh, it'll get cleared up. Sorry you're having an interruption but you'll be back on I'm sure

[hot rock]

i have a vpn downloaded? but it said "playing with a hacker" so that wouldnt be an issue on my part right?

[spare widget]

If you're connecting with a VPN, it can cause an issue

[hot rock]

its not on

[spark patrol]

Then so@eine you were playing with got banned. You’ll have to appeal the ban.

So@eone*

[spare widget]

It's allowed but may cause interruptions. If it's not on, then that's not it obviously. But may be something else

[spark patrol]

Someone* I hate mobile.

[spark patrol]

!appeal

[marble mantle]

Hey, @hot rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hot rock]

yeah i didnt have it on thank you tho for that insight

[spark patrol]

No worries!

[hot flicker]

can i talk to you please

[hot rock]

okay new question wonderful people i typed out a max word response in regards to this situation and it says im not banned.

but in rust it says i am

[spare widget]

Reduce your message a bit and submit as a "mute appeal" imo

[hot rock]

why mute appeal vs ban appeal?

[spark patrol]

I’m currently unavailable to voice chats due to not being on pc.

Is it something I can help you with here in chat?

[hot rock]

anyone? sorry im annoying

[hot flicker]

can it be moved to a private chat?

[spark patrol]

Is your steam account linked to the rustoria site/using the correct steam id for the appeal?

[spark patrol]

Go ahead and DM me and I’ll see if I can help.

[hot rock]

only steam account i have i logged into

[spare widget]

If ban appeal isn't working when you select it, doesn't hurt to do "mute appeal". Often advised if it's a VPN issue. Would just do it so an admin looks into it as early as possible but you do whatever you'd like 🥳 It won't hurt anything

[hot rock]

okay thank you

[hot flicker]

done ❤️

[spark patrol]

Yeah, just do a mute appeal and specify that issue in there with it saying you’re not banned.

@hot rock

[hot rock]

it worked on ban appeal this time i got it thank you

[floral ivy]

!appeal

[marble mantle]

Hey, @floral ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fast ferry]

hey where do you report again?

[radiant knot]

how can I get map for us small if bought VIP?

[ancient dune]

!report

[marble mantle]

Hey, @fast ferry

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

we don't release maps early

[fast ferry]

!report

[marble mantle]

Hey, @fast ferry

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[radiant knot]

thank you

[fast ferry]

hey i cant report on the rustoria training grounds server the ingame command isnt working

this guy roamer is hardcore cheating in gun game

[warped ocean]

https://rustoria.co/

You can submit a ticket through our website and make sure to F7 them in game (Make sure to link the right account!)

[fast ferry]

thanks

[acoustic cypress]

/ticket

[marble mantle]

Hey, @acoustic cypress

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[acoustic cypress]

!appeal

[marble mantle]

Hey, @acoustic cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[acoustic cypress]

<@&274971100184576010> why did me and my two friends just get banned for exceeding the team limit when we are a damn three man ???? it was a solo duo trio 10x

there where 3 people on the tc max i was on it for not even a full minute! wtf!

[warped ocean]

Please restrain from tagging the admins. Submit an appeal and keep in mind the response times are between 1-3 days, could be sooner/later depending on the situation.

[warped ocean]

!appeal

[marble mantle]

Hey, @acoustic cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[acoustic cypress]

dude thats bullshit! this was a bullshit ban for no reason! we did nothing wrong! im not gonna sit here and wait.

[warped ocean]

I'm sorry that you're upset, your appeal will be looked into and given a response. Until then you'll have to wait out the remainder of your ban until an admin says otherwise.

[near bear]

got same ban on vital servers (vital shit)

u got unbanned?

[shrewd star]

yep 🙂

[pliant cobalt]

What should I do about not getting my donation perks. I am pretty close to just disputing the paypal charge

[thorny dune]

Hello there, if you are having trouble with your donation perks, please head over to #payment-support and open a ticket and we will get this resolved for you.

[brave breach]

2 days and my report still does not respond, I would like to know why the alleged hack ban

[near halo]

I have a question about our 17 man joining rustoria medium tomorrow.

need a private convo with admin

[spare widget]

Appeal responses are 1-3 days normally

[toxic burrow]

i need support

<@&274971100184576010>

[last moon]

Hello, is there anything i can help you with?

[toxic burrow]

No, you can't help me. I was maliciously banned by some administrator

[last moon]

ok no problem 🙂

[spark patrol]

!appeal

[marble mantle]

Hey, @toxic burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[spark patrol]

Our admins don’t play on rustoria servers, so they couldn’t have just “maliciously” banned you. If you don’t believe you were banned appropriately, you can appeal it.

[toxic burrow]

I tried to appeal, but it didn't work

[spark patrol]

What did it say?

If it said you weren’t currently banned, try again. If it STILL says it, try to appeal as a mute and just state that in the appeal along with your appeal.

[toxic burrow]

I only have one steam account, but the reason for blocking me is to escape the ban. Don't you think it's funny

[spark patrol]

So you were banned for ban evasion?

[toxic burrow]

yes，My ban shows ban evasion

[spark patrol]

Are you playing with a VPN active?

Or tried to, at least.

[toxic burrow]

Must use vpn in China

Otherwise, I will not be able to log in

[spark patrol]

Please use !steamid

!steamid

[marble mantle]

Hey, @spark patrol

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[spark patrol]

To get your steam I’d and post it in here.

[toxic burrow]

76561198977737198

[spark patrol]

Alright. I’ll get this pushed to an admin to investigate. Give it some time. Not certain who is currently free.

[toxic burrow]

thanks

[drowsy maple]

!appealcn

[marble mantle]

您好, @toxic burrow

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[toxic burrow]

@drowsy maple I have appealed before, but was rejected directly

[drowsy maple]

Then your appeal is final.

[faint reef]

hey @drowsy maple

what time does rustoria Us medium wipe est?

[drowsy maple]

#oldserverinfo

[faint reef]

thank you i couldnt find that channel for some reason

[toxic burrow]

Yes, that's why I said that I was maliciously prohibited by an administrator. I only have a steam account, and the ban shows ban evasion，which is really ridiculous

[drowsy maple]

I will forward your information to the correct staff.

[toxic burrow]

Can you check it for me? Because I can't contact the administrator who banned me.

[drowsy maple]

I have already contacted them.

[rare minnow]

can u looking into armoured cockpit glitched window for the car . us long

[raven bison]

Known issue from last Rust client update

[rare minnow]

ok

[rare minnow]

ok

[near halo]

whats ui on rustoria medium

[dark radish]

12

[alpine wraith]

hello fear

do you know who is in charge of selecting new chat moderators

[dark radish]

are you asking because you applied or?

[alpine wraith]

yes sir

its been a couple days and i have heard nothing back

just figured i would contact myself incase of an incident

or if i was rejected to give my thanks for consideration

[junior wing]

have you checked your message requests

[alpine wraith]

yes sir

nothing so far

[dark radish]

if we go ahead with your application, a head mod will reach out. if not, im 99% either a bot or someone will reach out saying it was denied

[alpine wraith]

alright thanks for your time have a blessed day

[dark radish]

u2

[west osprey]

!ticket

[marble mantle]

Hey, @torn harbor

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hot rock]

!Appeal

!appeal

[marble mantle]

Hey, @hot rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hot rock]

How do I re appeal. I should not get banned for playing with someone I didn't know was "cheating" I literally watched him on aim train and we lost most fights we were in. He'd have to be a bad cheater.

[raven bison]

You don't, you be patient and wait for it to expire

[hot rock]

Yikes that seems fair. Can you tell me if the dude was cheating like actually or just you think so? And if you just think so you really ban a whole team?

[lone hinge]

Ban must be without any reasonable doubt, especially after appeals where admins review provided evidence

[hot rock]

What if evidence is they are a good player. And got reported which most people do. Especially while being door camped

Along with providing screenshare of pc showing nothing

[lone hinge]

Reports alone are not enough for a ban. Once again, proof must be there without any reasonable doubt

Screen share doesn't tell you anything about their gameplay or what the have in the background

[hot rock]

"You were reported and seemed sus"

You can screenshare the whole pc and look through it

[lone hinge]

I'm not going to go into depths on how you can hide things. He was proven to be cheating and was promtly banned

[hot rock]

So I have to be punished for it?

[lone hinge]

You have been given 7d ban most likely and you're free to return

[tender ledge]

is there any mods on currently I could speak with?

I think me and some friends didnt disband a team properly and got auto banned by accident

[hot rock]

A 7 day ban for playing with a guy that proved to the admins he wasn't cheating and offered to stream anything to prove it. Not reasonable at all

Not to mention punishing me for it who doesn't cheat and doesn't knowingly play witch cheaters.

[clever gale]

!appeal

[marble mantle]

Hey, @tender ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drowsy maple]

Hi there, It looks like your friend has an EAC ban. As you've been made aware, we do give temporary bans to the teammates when someone gets EAC banned from our servers. In the event that EAC lifts the ban, we can also lift yours right away. If EAC doesn't lift the ban, your temp ban is only 7 days

[weak igloo]

!ticket

[marble mantle]

Hey, @weak igloo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[weak igloo]

how do i create a ticket and it go through

[subtle cape]

!ticket

[marble mantle]

Hey, @weak igloo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[echo mortar]

Hey I was told that I was banned for a week and I would be able to play again on the 19th. Today is the 19th and I am still banned

[minor temple]

The ban will run out at the same time your were banned so if the occurred at 13:00pm your ban will run out 7 days later at 13:00pm

[echo mortar]

okay thank you]

[lilac arch]

how do you get this fixed anyone know?

i cant post imagine

[junior wing]

You need to verify

[lilac arch]

ok

where do i go to verify

[junior wing]

https://rustoria.co/link

[shut kelp]

need help with a ban, its denied on site :/

[toxic shard]

Yes you appealed it last year

[shut kelp]

im still banned

[toxic shard]

Because it was denied yes

[shut kelp]

lmfao true but i mean i need help because i wanna know what im banned for and i know it says evasion but i wasnt evading

[toxic shard]

because of the 2 accounts you "gave" to "friend"

[shut kelp]

is that already a rule violation

[toxic shard]

those accounts are your from our point of view

those 2 gamebanned account end up giving you a 365 days bans from the server from the second ban

[shut kelp]

theyre gamebanned?

[elder pulsar]

Will you guys unban me and my teammates?

[toxic shard]

No idea who you are 🙂

[elder pulsar]

Hello btw)

[shut kelp]

if its a 365 day ban, Do you know when ill be unbanned? or is it perma, my whole team was unbanned after what happened and i was the only one that stayed banned on rustoria

[elder pulsar]

My stream profile is https://steamcommunity.com/id/Folsets/

[toxic shard]

Actually you are right it's a server ban not a gameban, the 365 days rule is not valid for that, it's permanent

[elder pulsar]

It says that i banned for playing with a cheater

[shut kelp]

man wth that sucks

[elder pulsar]

But we don't have cheaters in our team

[toxic shard]

Yes you had a cheater in your team, this end up in a 7 days bans for the rest of the members

[toxic shard]

!appeal if you with to appeal

[marble mantle]

Hey, @elder pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[elder pulsar]

Can you give link to cheater?

I already appealed

[toxic shard]

Some player named KM17

[shut kelp]

I dont understand why im the only one banned though yes i had alts but i wasnt cheating / ban evading i have alot of ss

i think like 8 people or more got banned same time my IP got banned and they all got to appeal except me

[toxic shard]

One of the account is actually banned for cheating on our servers

[shut kelp]

really?!

[toxic shard]

you told us you "gave" the account to a "friend"

[shut kelp]

yes i did

[toxic shard]

which doesn't change much from our point of vew, they are your accounts

therefore your responsability

[shut kelp]

i didnt know it was banned for cheating i thought it was banned for evasion

[elder pulsar]

Rly? I didn't know, he said that he is not cheater

[shut kelp]

yeah i guess thats fair but damn thats so unlucky

[elder pulsar]

Thank you for that information

[toxic shard]

he has 86h and is playing like a god, should be more carefull 🙂

[lilac arch]

@solid ruin do you have nay suggestions on this

[elder pulsar]

Damn, I really should be

[toxic shard]

Your account is banned for evading a hacking ban on another account

[shut kelp]

yep i know who did it then

[toxic shard]

Check files, restart game, ... the basics

[shut kelp]

i dont even wanna bother you anymore i just wanted to learn more about what happened

[junior wing]

Have you tried verifying game files?

[lilac arch]

i tried all that

and it keep happening i even uninstalled and reinstalled

[junior wing]

Ya i have to say

That isnt good

[lilac arch]

is it a render distance problem

[junior wing]

I don't know unfortunately

[lilac arch]

been happening since halloween

after that update and patch

thanks for the help anyway i appreciate it

[junior wing]

Have you changed any settings in the config files?

[lilac arch]

no just the typical ak small thing

[toxic shard]

like it happend on any server/wipe, it's not just right now on a specific wipe/server ?

[lilac arch]

no any it happen last on main and long

it just randomly happens

[toxic shard]

Then I would recommand posting the screenshot in a f7 report

most certainly a game issue

[lilac arch]

okay i will certainly do that next time im on server when med wipes

[junior wing]

Try deleting your maps files and your config files to make the game reset all of them

[toxic shard]

Posting it in the rust official discord, maybe someone else faced it and have a solution

[junior wing]

That will reset all your settings tho

[lilac arch]

how do you do the map and config files?

okay thanks marc

it happens when loading to i forgot

[toxic shard]

You don't need to be connected to report :

client.reportbug
client.reportplayer steamid```
works from the f1 console event if you are not connected to a server

[junior wing]

Im on my phone so i dont remember the exact path you have to take but right click on rust in your steam library then find the button that says local files, press on it and thats gonna open rusts files, then you need to find a folder called cfg and maps, delete both of their contents. Not sure if its gonna fix it tho

[toxic shard]

!maps

[lilac arch]

okay ill connecting now to try to fix it

[toxic shard]

!map

don't remember the command x)

[west mica]

!mapfiles

[marble mantle]

Hey, @west mica

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[shut kelp]

my friend who was evading a hacking ban on his account/ip, how was my IP even related to it?( i know that i played on that alt on my IP before) but if the ban was placed on his ip (he got the account banned), why you guys banned my ip for my main account as well? i understand from your POV that it was my alts and that i deserve the bans but like is this really it?, is there really no way to appeal? even if i cooperate?

[lilac arch]

thank you

[toxic shard]

There is a way to appeal it, but you used it already.

[shut kelp]

alright

[placid hill]

how can report i forget ..

[thorny dune]

You can use /ticket in-game or use our new ticket website https://rustoria.co/tickets.

[placid hill]

thx

[queen solstice]

Why was I mistakenly banned for three days because of playing with hackers, my friends are not hackers, they are all wrongly banned, and today as soon as they went online and said that I was a hacker, they blocked me again, what is the reason, this is very bad, because we do not hack

why?

There is nothing I can understand about the accidental ban for three days, but what does it mean to block me again after the ban

[lyric basalt]

Please make an appeal and admins will look into it

[lyric basalt]

!appeal

[marble mantle]

Hey, @queen solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[queen solstice]

I've complained twice, trouble a little faster

[acoustic cypress]

I’m in the same boat and yet there’s suppose to be 24/7 admin support lol

[lyric basalt]

Please be patient admins will take a look at it when they will be available

[queen solstice]

hh

[toxic shard]

?steamid

[marble mantle]

Hey, @queen solstice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[livid wind]

@toxic shard Please see for what reason I have a ban and when will it end? id 76561198214354713

[regal verge]

are any of the admins on

[regal verge]

@toxic shard i was there for the ban and all of ours was permanent and we all got unbanned except him shouldn’t he be unbanned also?!?!

[lone hinge]

You ban reason and length should be when you attempt to join the server

[lone hinge]

He explained everything pretty well. Account sharing is done on their own responsobility

[regal verge]

okay isn’t it for ban invading not sharing an account?

[lone hinge]

As I said, Marc explained everything really well up above. From what I understand he got banned as one of his accounts has an ongoing ban

[shut kelp]

I have no accounts with my IP with an ongoing ban

Prior to what happened I had no history of cheating or bans at all

[regal verge]

😹😹😹

[strange wagon]

hello, I ran into a problem and I don't know how to solve it
Please help me with this problem
Disconnected: Couldn't Download Level:
procedural_3100_03f6e892-8544-4fee-8881-56c0af8c959b (Failed to receive data)

[lone hinge]

?

[lone hinge]

!mapfiles

[marble mantle]

Hey, @strange wagon

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[lone hinge]

Try this, if it doesn't work please return. I'll give you more detailed explanation

[strange wagon]

ok

[regal verge]

u donut who cares if he gave the account to a friend if the account doesn’t have a game ban or eac ban how do u know he was cheating

[lone hinge]

As that's ban evading no matter what?

[regal verge]

u donut

[strange wagon]

The error did not pass. I did as you wrote

[regal verge]

okay u donut so if we all got banned for ban invading also and got it lifted don’t u think he should also

[lone hinge]

Go to the folder where you have all of the maps and just drop this in there: https://github.com/Ryan-J-D/Rustoria.Maps/blob/master/procedural_3100_03f6e892-8544-4fee-8881-56c0af8c959b.map

[delicate sonnet]

where is tickets or i need to talk to admin

[lone hinge]

I'm not the one who banned anyone. Nor am I the one that has all the knowledge of the situation. If you see the ban unjustified go ahead and appeal it, although if it gets denied then you should have a clear answer as to what's going on

[lone hinge]

!ticket

[marble mantle]

Hey, @delicate sonnet

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[regal verge]

yeah bro we get it ur just a chat mod so if u don’t know the situation don’t add on

[delicate sonnet]

im not doing all that XD just to let you know in the restoria 5x eu no bps theres 2 teams that was teaming to raid me 🙂

a 3 man and a 6 man 🙂

[lone hinge]

Your choice. Tickets are the primary source of information that provide Admins knowledge of rulebreakers

[delicate sonnet]

that means loading up rust to go on a server where theres cheaters no thanks ❤️

and i cant go to website because i dont remember my steam log it

[silk scaffold]

Hello, I would like to know when the EU small vipe will be. What time zone?

[dull wraith]

Hey, check at #oldserverinfo

[fast gazelle]

!appeal

[marble mantle]

Hey, @fast gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[keen flume]

Hey, so I have a question about the /home command. Someone raided my base and replaced all the doors and stuff. My home still works in the base.. is this normal?

[dull wraith]

Hey, i think if you still have tc privellage you will able to spawn

[keen flume]

@dull wraith Thank you I just wanted to make sure I wasnt exploiting something if I spawned back over there.. not trying to get a ban hammer lol.

[dull wraith]

all good

[tawdry lagoon]

is this the map for eu main 2x?

https://images-ext-1.discordapp.net/external/hQgC5Niq1LpwXIe9d4EaXDoQuSrbAPF_78y1hC8sizM/https/files.rustoria.co/maps/procedural_4001_86a3934f-f10b-429e-b65e-a9c9d61456a1_img.png?width=676&height=676

[toxic shard]

Maps are not provided before wipe for 2x

[keen turret]

What's up with your anti-cheat? Why have I been banned 3 times for nothing? I wanted to go to the wipe today, but apparently it won't work, right?
Cool anti-cheat you guys

[zealous kettle]

!steamid

[marble mantle]

Hey, @keen turret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen turret]

Can you please check me and unban me as soon as possible somehow?

[zealous kettle]

Post your SteamID please

[runic marlin]

Unbanned

[jovial dome]

how do i find new wipe map

[keen turret]

my ID64 - 76561199223157851

please unbanned

[queen hamlet]

still banned despite it saying i'd be unbanned at 15:50 today, could i get help? same issue for my team too

[dull wraith]

You can only see map after it wipes in #wipe-feed

[serene sentinel]

hi i got banned for cheating for no reason i have 8000h can someone help???

[queen hamlet]

ripbozo

[toxic shard]

you are, it takes a bit of time to sync

[queen hamlet]

servers already up tho and we've restarted multiple times

now our entire group is gonna be stuck in the fattest queue known to man

[worn latch]

@toxic shard can you come support channel pls?

[honest veldt]

BRo

[worn latch]

@runic marlin we need suppprt pls

[lilac matrix]

Hey Team Rustoria, I been playing on your server EU Large this wipe, and 2 days ago all my windows in my all my car module fulled blacked, so i cannot see while using cars. Is this a bug you can help me? since car is really usefull for me. Kind regards Rolf

[queen hamlet]

10 minutes to sync seems like a bit much 🤨

[worn latch]

It said i will get unbanned 15 minutes ago and im still banned ?

cant trust rustoria servers?

[honest veldt]

@toxic shard Pls help us we are all banned they toled us 10 mins earlier and now we gotta buy vip frl ?

[worn latch]

i tought you guys are professional rustoria

never gonna buy vip again when i wont get unbanned at promised times....

[queen hamlet]

the website says we'll be unbanned in -13 minutes

it cant be that hard for an admin to give a response, can it?

or to y'know, manually unban

[lilac matrix]

patience is a virtue

[queen hamlet]

200 queue is not a virtue

[worn latch]

its wipe + they promised we are banned 10 minutes before wipe....

[zealous kettle]

Unbanned. Looks to be due to your use of a VPN.

[keen turret]

thank bro

love you

[queen hamlet]

unban finally happened for me 16 minutes late, not sure about the rest of my team

[serene sentinel]

any admin can help me?

[wispy dirge]

Not an admin, but whats up?

[serene sentinel]

i got false banned for cheating

and i cant play wipe

[wispy dirge]

Have you sent in an appeal?>

[serene sentinel]

no rn i writeing to admins

[wispy dirge]

?appeal

[marble mantle]

Hey, @serene sentinel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wispy dirge]

It is best to appeal the ban vs attempting to DM admins which may result in you *NOT being unbanned.

[fluid apex]

Where could i talk to support?

[regal verge]

marc are u here

i mean it seems like all the admins are on

[fluid apex]

Could i send an email or something?=

[regal verge]

ticket

[fluid apex]

Link?

[serene sentinel]

.

[regal verge]

^

[fluid apex]

It is not a ban, i have bought premium on the wrong steam user. I dont have rust on the steam user i have bought premium on.

[balmy cypress]

Hey there, you can speak with me in the VIP ticket and we will resolve this 🙂

[regal verge]

luke can you help me with something after

or any admin that isn’t busy

[urban vine]

when will eu meduim slots raise

[noble terrace]

!slots

[marble mantle]

Hey, @urban vine

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[dense sundial]

check my ticket pls i wait maybe 3 days and no one respond me

[marble mantle]

Hey, @teal garden

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[urban vine]

i already readed this before 50 mins and nothing happened

[lone hinge]

Whats your problem?

[lone hinge]

You should have a response by now. You can check it on our website

[weary loom]

any admin in rustoria sea main

there is a full kit that cannot be killed

[lone hinge]

Please refrain from calling out cheaters here. Go ahead and make a ticket

[marble mantle]

Hey, @weary loom

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lone hinge]

Are you sure it was 3 days ago?

[dense sundial]

mmm ye

4 days "

[lone hinge]

Can I have your steam id?

[dense sundial]

ofc 1s

[near halo]

@mellow tundra My friends

[dense sundial]

76561198837406333

[near halo]

Map Vote Us Medium ?

[dense sundial]

https://steamcommunity.com/id/enriinofake/

[lone hinge]

We don't have that

[serene flume]

Fuck u

[subtle cape]

What's wrong may I ask?

[lilac saffron]

hello

can someone help me

[lone hinge]

How can I help you?

[west osprey]

You ok?

[floral kite]

i linked all my accounts restarted rust and i could only claim the discord kit

[runic marlin]

Try typing /auth and try again please

[floral kite]

still nothing

[tawny topaz]

im having a issue authenticating with discord i try to authenticate it and says already linked same with youtube and twitch and this is the only account i use

[fallen stirrup]

banned hacking

[brave breach]

3 days :c

[fallen stirrup]

appeal

[undone nimbus]

admin help pls

[sick kernel]

<@&274971100184576010> Please check this ticket Ticket #d95c91

THese kids are bagging in a cheater constantly

this is all happening right now as we speak

[ashen moth]

!appeal

[marble mantle]

Hey, @ashen moth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[serene sentinel]

my appeal got accepted and still i cant join to server someone help please

[mossy stream]

@lone hinge <@&274971100184576010> Im with @dense sundial. Will our 1D 12H ban be lifted by wipe time, not one person in the clan was aware of his cheats and it was his 1st wipe with the team. Will an appeal be worth trying?

[flat lava]

Oh my god! its loriemagpie!

[mossy stream]

Referring back to this msg

Everyone else on my team was unbanned i believe, i just havent appealed today.

[dense sundial]

hello ? @lone hinge

[old token]

Hello, I was kicked off the server for hacking, but I don't use extraneous applications, please take a look and unbun

[warped ocean]

!appeal

[marble mantle]

Hey, @old token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mossy stream]

!appeal

[marble mantle]

Hey, @mossy stream

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[oak river]

is it possible to buy VIP on EU?

[keen flume]

/shop telling me to link my steam account even though its already linked for point store. (Zlagathar in game)

[warped ocean]

Yes, !vip

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[mossy stream]

<@&274971100184576010> @warped ocean @drowsy maple @lone hinge Please check appeal before wipe if possible. Justified ban but unjustified due to having no relationship or association with the hacker (first time playing with him in the clan and unaware of his selfish/external illegal programs)

[warped ocean]

are you sure its linked to the correct account?

[keen flume]

100% sure

I can see my terrible stats on the website 😛

[warped ocean]

Appeal response times are between 1-3 days but can be answered sooner/later depending on the situation. Until an admin responds, you will have to wait out the remainder of your ban.

[warped ocean]

!unlink

[marble mantle]

Hey, @keen flume

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[raven bison]

Only admins can review appeals

[serene sentinel]

@raven bison

please help me

[mossy stream]

Ofcourse, Ill be afk in support room with a proper name for the situation

nvm cant edit my name

[raven bison]

Good luck, bring some patience too

[mossy stream]

Ill be easily unbanned and also be patient. Ty

[serene sentinel]

@raven bison look dm

[warped ocean]

It may take a little bit for the store points to show up but I would submit a ticket so an admin can help you and figure out what's going on.

[mossy stream]

Do you have server perms to edit server members names?

[raven bison]

Yes

What would you like?

[mossy stream]

May you change mine to Embrxce (waiting for admin) so i dont waste any of yalls time

[raven bison]

How about "Embrxce (I have no patience)"

[mossy stream]

You piece of fu--- jk that works

hahaha

i think i have no patience shows more urgency of the situation

😄

[raven bison]

I will review it soon, I better hope that it's unjustified

[mossy stream]

I can answer any questions and show you anything you need

Thanks Dilly (Dally)

[lament brook]

like a 10m change name ban

[subtle cape]

Also depends how many offensive names you've had before. 🙂

Yes

No wouldn't suggest that

[raven bison]

You can give me your steamid and I can review it 🙂

We do not allow offensive names, and what is allowed/not allowed is up to our discretion

Are you okay?

Is a racial term offensive?

Can you not ask yourself that question

[mossy stream]

oasjnda9wudnA)S(DnuAW0d89unAD HAHAHA

[raven bison]

It doesn't matter what race you are, we don't allow racial terms regardless

[mossy stream]

preach dilly

[spiral tartan]

is there anny wya to see map before wipe?

[raven bison]

No

[junior wing]

Only for long servers and even then its 50/50

[terse basin]

we got banned for hacks but we dont hack you can pc check

idk can someone help us out

[winged jewel]

how do i make ticket

[subtle cape]

Yes. Please appeal via !appeal ty. 🙂

[terse basin]

!appeal

[marble mantle]

Hey, @terse basin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[analog jackal]

有中文协助吗 我买的会员没到账。

[dense sundial]

check my ticket pls i wait maybe 4 days and no one respond me

[subtle cape]

What is your ticket about?

[analog jackal]

The VIP I bought didn't take effect steamid：76561198391027241

[subtle cape]

Please head over to #payment-support they will be able to help you out. 🙂

[dense sundial]

ban appeal

[undone nimbus]

bro pls help me ban for me ??

[terse basin]

bro we got false ban but we cant appeal

[subtle cape]

Then please be patient. Our admins will look at it asap.