#support

1 messages · Page 123 of 1

outer verge
#

Im trying too but I still don't understand why we will remain muted, you haven't given an actual reason. you've just avoided the question.

lone hinge
#

Please head to #general if you don't need support.

burnt silo
#

i do need support

outer verge
#

please tell me theres someone higher up than sparky!

burnt silo
#

we need management

vale shadow
#

Mr.Rustoria

minor temple
#

You have all been told how you can appeal your mutes as mentioned they will stand, have a think about what you have said in chat over the past hour or so. Please make your way to general should you no longer require support

outer verge
#

is mr rustoria in here i used to be friends with his friend nex. (this isnt a joke)

#

ive thought about the things ive said and it makes me more sure that the ban was unnecessary

burnt silo
#

@lone hinge

burnt silo
#

for what

#

a perm ban because ive spoken up ?

#

hmm

minor temple
#

To have a look at your mute

burnt silo
#

KEVIN

thorn dirge
#

just make a appeal until then you will remain muted thank you 🙂

burnt silo
#

ah yes very helpful

fickle peak
#

Good Dilly i made an appeal you can check it out and see

outer verge
#

This is outrageous! I go to the discord which I have been a member for for around 3-4 years to get support for an unfair mute, I like to interact with other players and talk to the server. and all I've been met with is sarcastic, unhelpful and just disrespectful staff. I'm not sure who gave you your role but if it was up to me you wouldn't have got them in the first place. Just idiotic.

thorn dirge
#

it will be check you will have to wait

#

now Please head to #general if you don't need support.

fickle peak
outer verge
#

its not about the mute its bigger than this

#

the mute is only a day, thats why it is what it is

#

but the staff are just morons!

fickle peak
#

nah they are not they spoke with me verry good and had a good time through the support needed and i still need.

thorn dirge
outer verge
#

well ding fucking dong good for you.

#

how in the all living fuck does that help me with the crap staff

small flicker
#

if you made an appeal an admin will get to you asap

fickle peak
#

GOODDAMN i saw that i still had the vpn on maybe that's why i got banned again..

outer verge
#

mong

fickle peak
stiff widget
#

@outer verge @burnt silo You free to a chat in 5-10mins

winged barn
#

Hi, could the Rustoria 2x map files be given to me from last wipe? I'm trying to reconstruct situations for cinematics.

lone hinge
#

check in your map folder
I don't think we store the map after the wipe end

winged barn
#

Map folder? 🙂

lone hinge
#

Game files

winged barn
#

Does it save the maps of servers you've played on?

#

(without structures)

lone hinge
#

If you don't need structures there's seed

winged barn
#

I found it.

lone hinge
winged barn
#

Well, sort off

#

What are the rustoria maps called?

#

just procedural?

raven bison
#

@winged barn EU or US?

winged barn
#

oof, good question

raven bison
#

US - procedural_3751_c538f877-3b6c-43c6-8a91-eccaa5714c00.map
EU - procedural_3250_2ea19956-19cd-472c-b06b-e47b8e964de3.map

winged barn
#

Found it, awesome!

raven bison
#

👍

winged barn
#

Reconstructing cinematics while not having the actual map is just too difficult .

thorn dirge
lone hinge
river elm
#

yo dale

glacial heath
#

Are they still verifying creators for trust in rust or are they all picked already

stiff widget
glacial heath
#

@stiff widget thank you

river elm
patent needle
#

eu 3x nobps

minor temple
#

£x eu server?

#

3x*

patent needle
#

yep 3x eu nobp

minor temple
sturdy fable
#

Why is the US Long restart going on for 22 minutes?

lone hinge
#

They are completely separate

lone hinge
#

I notified people responsible for it. They'll take a look

#

Sorry for the inconvenience

vestal solar
#

Something that has irked me for a while: the server header image for EU Hardcore says US Hardcore 😛

#

I keep thinking that I'm connecting to the wrong server 😛

unborn cargo
#

Hey is their any admins on rn

#

I want to know if I’m banned off the server

lone hinge
#

You can try joining

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If it shows you're banned - you're banned

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Simple as that

quartz linden
#

Admin

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Support

lone hinge
ionic acorn
#

How do I get unbanned if i'm banned for ban evasion?

marble mantleBOT
#

Hey, @ionic acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ionic acorn
#

well that was fast Shrug

#

how come it would get denied?

lone hinge
#

Because person reviewing it deemed it appropriate for you to remained banned

ionic acorn
#

I made that ban appeal when I had 130 days on my game ban but now it has 235 days so i guess it is what it is

#

thanks for helping at least

next urchin
#

i need chinese support! please

raven bison
#

!report

marble mantleBOT
#

Hey, @heavy sedge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

surreal kelp
#

!verify @mellow jetty

marble mantleBOT
#

Hey, @mellow jetty

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

next urchin
#

My game friend showed "play with hacker" today, but they have played on this server for many files, what is the problem? Node ban? please help me!

zinc blaze
#

Can I know who I teamed up with and was banned?

raven bison
zinc blaze
#

Um…We just discuss .We don't know who cheating

marble mantleBOT
#

Hey, @next urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

next urchin
#

please help me !

raven bison
zinc blaze
#

Understood, that might not work because there are strangers in our team.

next urchin
#

i can't get an appeal,i don' t have a ladder

zinc blaze
#

We invited two strangers and got banned ten minutes later.PepeArmS

#

I don't trust anyone anymore.PogOff

raven bison
amber willow
#

Good evening, I was banned by, I filed an appeal, more than 4 days have passed, I have not received an answer

zinc blaze
next urchin
#

Dilly,Can you see what's going on with my friend?

raven bison
thorny dune
next urchin
#

They show play with hacker, is it a node banned?

raven bison
amber willow
raven bison
next urchin
#

76561198847999907 please

exotic sierra
#

how to get XMAS kits?

prime fossil
#

i need help with a hacker

slim glacier
marble mantleBOT
#

Hey, @prime fossil

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thorny dune
prime fossil
#

im getting raided by him

next urchin
#

thanks ,but he go play ,show unban in 6D 22H /playing with hacker,He can't access the server

thorny dune
next urchin
#

he just access the server,but can't

prime fossil
#

bruh

#

ggs

thorny dune
thorny dune
prime fossil
#

where here?

thorny dune
prime fossil
#

i have already reported him in game

thorny dune
#

An f7 report or a ticket using our system? As I cannot see any tickets from you.

next urchin
#

76561199045140086 /76561199211212400/ 76561198847999907 and they are all get "playing with hacker" ,but i don't have VPN ,I'm Chinese,please help me ,i want an appeal

marble mantleBOT
#

Hey, @next urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

next urchin
#

cloth sauce /Why haven't I seen this Chinese support recently

prime fossil
#

and i just did this

thorny dune
#

Perfect, these tickets go to our admin team to look at. F7 reports go directly to Facepunch instead.

prime fossil
#

oh nice

junior aurora
#

Played on wipe for 3 hours just to find out today after coming back to my state that I was banned for association. Have no idea who the guy is as I was in a new group and not the leader but have never gotten banned before. I made a ticket but when I go to check my open,pending, or closed ticket they are empty.

patent needle
marble mantleBOT
#

Hey, @junior aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
#

If you can't appeal as a ban, try to appeal as a mute instead.

junior aurora
#

Cool thanks guys new to the banning process lol

noble terrace
#

No problem, let us know if you need help

next urchin
#

ok,thanks,vpn oh

prime fossil
#

hes tripled me and now he is raiding me

thorny dune
prime fossil
#

omg

#

hes sleeping inside my shell

thorny dune
prime fossil
#

ty

#

finally

#

i appreciate it for real

thorny dune
#

No problem, always remember that those tickets go to us to deal with straight away, where as f7 reports go to Facepunch which can sometimes take longer. Always submit a ticket and we will check as soon as possible heartoria

prime fossil
#

ty very much

#

hello

#

i have another one

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😀

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how is this possible

thorny dune
prime fossil
#

okey ty

dawn lintel
#

banned for playing with hacker???

noble terrace
marble mantleBOT
#

Hey, @dawn lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dawn lintel
#

it got denied but my friend got unbanned

river elm
#

they dint unban him even though he dint cheat

noble terrace
river elm
#

and i think u guys IP banned me

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me as in my brother

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cuz i cant join the server

dawn lintel
river elm
#

is there a admin online ?

noble terrace
river elm
#

that can help me

dawn lintel
#

what im tryna say is my friend that appealed for the same thing and got accepted and i get denied for unban

river elm
#

my brother to

marble mantleBOT
river elm
#

yo

#

jyrcella

dawn lintel
#

76561199078057028

noble terrace
noble terrace
dawn lintel
river elm
#

can u check mine plz i got banned for hacking but i dint play

marble mantleBOT
#

Hey, @river elm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

river elm
#

well i did that but i cant apeal it says im not banned

noble terrace
river elm
#

i did that but wher can u see if they awnserd

noble terrace
#

Should be on the same website that you submitted the appeal

river elm
#

well can u check my steam id ?

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can u see a ban or somthing cuz its weird

#

76561199373412354

noble terrace
river elm
#

not yet

noble terrace
#

then please be patient and wait for the results of your appeal

river elm
#

did it yesterday like 32 hours ago

noble terrace
#

appeals can take anywhere from 1-3 days typically

river elm
#

yeah its weird my brother got it like less than 15 hours

#

lately so many people get banned for no reason could there be someone or somthing like a bot thats banning wrong people ?

noble terrace
noble terrace
river elm
#

my brother dint get a unban at got the same thing lol

noble terrace
river elm
#

can i send my brothers steam id or wouldent make it a diff ?

noble terrace
river elm
#

yes and got denied

noble terrace
#

if his appeal got denied then the decision is final

river elm
#

he got banned with the same reason with me just says hacking even though i dint play the server

river elm
#

what happens if my apeal gets denied even though ive never played on the server i have proof of that a clip and screenshot to be sure btw

noble terrace
river elm
#

how can i put a screenshot or clip in the apeal ?

dawn lintel
#

i dont know his steam id

river elm
#

i cant add screenshots or clip anywhere ?

noble terrace
noble terrace
river elm
#

who or what is ilgur

#

imgur

noble terrace
river elm
#

what do i do there ?

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never been there on

noble terrace
#

you can upload the screenshot there. it will then give you a link to the screenshot and you can post that link in the appeal if there's a section to add more info

river elm
#

ok ty

noble terrace
#

At this point I would say try to wait and see what the outcome of your appeal is though

noble terrace
# dawn lintel ^

You should be unbanned now. Let me know if you're not able to connect

noble terrace
river elm
#

ok ty

#

76561199106710951

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i cant make a new apeal

noble terrace
#

just be patient for the time being then

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and wait to see what the response it

#

is*

#

the admin who issued the ban is the one who will review your appeal, so please give it a little bit of time

fossil hound
#

I have also got banned but I don't even remember playing on rustoria servers

surreal kelp
marble mantleBOT
#

Hey, @fossil hound

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fossil hound
#

I already appealed

surreal kelp
fossil hound
#

Not yet

lime parrot
#

rip 10x

halcyon egret
#

F

surreal kelp
# fossil hound Not yet

you will receive one when admins look into your case. Kindly note that appeals might take from 1 to 3 business days

west mountain
#

10x shutdowned

lime parrot
#

rip

raven bison
#

10x booting

tawdry torrent
#

!REPORT

marble mantleBOT
#

Hey, @tawdry torrent

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lethal swallow
#

when the bps of the rustoria eu main are restarted

noble terrace
#

!force @lethal swallow

marble mantleBOT
#

Hey, @lethal swallow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1675364400:F> (your local time) is the time of the next force wipe and it will happen <t:1675364400:R>.

lethal swallow
#

So Thursday is a single map wipe?

river elm
noble terrace
noble terrace
lethal swallow
#

OK THANK

leaden kernel
#

can i get some help pls i think i got banned by mistake

marble mantleBOT
#

Hey, @leaden kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

leaden kernel
#

thanks

#

!appeal

marble mantleBOT
#

Hey, @leaden kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

coral mulch
#

can an admin kindly check my tickets on 5x eu no bps 😄

leaden kernel
#

where do isee a appeal status on the website

proven sapphire
proven sapphire
leaden kernel
#

i tihnk i made a request a while ago but i hadnt linked my account will it dm me or will it be on the website?

leaden kernel
#

is it under tickets?

subtle cape
#

Did you make an appeal?

leaden kernel
#

yes

#

are u still there

subtle cape
leaden kernel
#

yes thanks i got it now thank you for youre help

hushed spire
#

Admins I think I broke Dv$. He's just spamming the same message in mondays

coral mulch
#

need help if any admin online 🙂

subtle cape
dull wraith
#

!cancel @strong rampart

marble mantleBOT
dull wraith
#

!steamid @strong rampart

marble mantleBOT
near halo
#

I said something stupid in chat earlier and now Im banned with the note, "Take a break" how long is this ban?

lime parrot
#

!ticket

marble mantleBOT
#

Hey, @lime parrot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic shard
lime parrot
#

dudes got 28 hours and a 3 day old account and is rolling squads and is like "yeah im legit" lol

subtle cape
coral mulch
#

@foggy badger u still there?

foggy badger
#

Yo

foggy badger
coral mulch
foggy badger
#

The base may have been within guidlines

#

There's a possibility that your computer could have had larger frame drops then others and the admins did not see a reason to take action

subtle valley
#

How do i get whitelisted to use GFN? it's the second time i get banned for hacking while using it

coral mulch
raven mist
sick kernel
#

<@&274971100184576010> please check out Ticket #1a5575 Its REALLY URGENT!!! Thank you

raven mist
subtle valley
sick kernel
#

@raven mist thank you, my apologies

lethal swallow
#

what time does the eu main wipe on thursday

foggy badger
subtle valley
foggy badger
raven mist
tawny cairn
#

ive been asking for an for a fix for 2 weeks now

#

ive been banned for hacking apparently when i just spawned in

foggy badger
tawny cairn
#

yes

foggy badger
#

And have you checked if your appeal has been denied?

subtle valley
# raven mist Try now

i got banned for it again i think, im going to start a new gfn session to see if it gets fixed

glossy warren
coral mulch
subtle cape
thin cargo
#

ADMIN

#

HELP PLEAS

glossy warren
#

how do I make an appeal?

tawny cairn
#

ive made a ticket jsut now

thin cargo
#

THE CHEATER TOOK AWAY THE APARTMENT FROM US, PLAYED WITH AIM AND ENTERED PASSWORDS FOR ALL DOORS

tawny cairn
#

again

foggy badger
tawny cairn
#

pls everytime i have been joining rustoria server i cant play with my friends

tawny cairn
marble mantleBOT
#

Hey, @thin cargo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tawny cairn
#

but i reported one just now so if u could review it that would be great

#

!appeal

marble mantleBOT
#

Hey, @tawny cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glossy warren
#

!appeal

marble mantleBOT
#

Hey, @glossy warren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tawny cairn
#

ye @foggy badger my appeal was denied just found now

#

i havent even played one rustoria server because of this bug

#

i can send screen shot if u want

foggy badger
tawny cairn
#

but i havent even played in rustoria

#

everytime i spawn in i get banned for hacking

subtle valley
# raven mist Try now

No yeah i keep getting banned for the same reason, i will make an appeal and play tomorrow i guess

raven mist
tawny cairn
lethal swallow
#

what time does the eu main wipe on thursday

marble mantleBOT
unborn cargo
#

why im i banned

noble terrace
tawny cairn
#

@marble mantle 76561198838745187

minor temple
#

!appeal @unborn cargo

marble mantleBOT
#

Hey, @unborn cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tawny cairn
#

so what do i do now? if my appeal was denied i just cant play?

noble terrace
fiery kraken
#

bro why is the US 10x not working

#

its 8 mins after wipe and its still not up

subtle valley
fiery kraken
#

US no bps 10x is not working after 10 mins in wipe

#

no one can load in

#

@raven bison

minor temple
#

53 people are in there?

fiery kraken
#

my shit glitched then

#

cs on my screen it says 0/250

#

my bad

minor temple
#

People are on the server talking, Try restarting Rust etc.

tough bane
# fiery kraken my bad

There are currently 39 people actively playing on it. Number is increasing as people are currently connecting.

fiery kraken
#

i see that

#

i had to restart my pc

umbral olive
#

can an admin check my tickets I made it 4 days ago and still did not get a respond plz

fiery kraken
#

it prolly did

#

you can check if they did

thin cargo
#

what to do with the cheater? I've been building a main all day

marble mantleBOT
#

Hey, @thin cargo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rain tapir
#

i got banned "for playing with a cheater" when i wasent

#

!ticket

marble mantleBOT
#

Hey, @rain tapir

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rain tapir
#

!appeal

marble mantleBOT
#

Hey, @rain tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lethal swallow
#

what time does the eu main wipe on thursday

junior wing
rain tapir
#

@hushed finch your the only admins with pings on I just got ban because i was "playing with a cheater" my team mate told me he wasn't cheating but later admitted it was a alt account but he still wasn't cheating. i went to make a ticket and it says i can because im not ban but i clearly am when i try to load in.

marble mantleBOT
rain tapir
#

Ok one sec

#

76561199115965737

#

@hushed finch

hushed finch
forest nest
#

is there somewhere were i can show a staff member a clip of someone cheating?

marble mantleBOT
#

Hey, @forest nest

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

forest nest
#

alr

rain tapir
#

@hushed finch it ain’t worth it bruh I got kicked with my kit and boom on me 💀

#

That shit is def gone

golden kernel
#

hey this appel idk why it didt can a dmin help

clever gale
golden kernel
#

it was some kid we invited to team ui that was solo next to use and he was cheating and we didt know and my team got unbanned but i didt

golden kernel
clever gale
golden kernel
#

let me try 1 sec

drowsy maple
marble mantleBOT
drowsy maple
#

if you send me your steamid, i can take a look

golden kernel
#

76561199201066979

drowsy maple
#

Your teammate was banned for hacking, you have a temporary ban due to it.

#

your ban will be lifted on 01/17/2023 2:57 AM EST.

golden kernel
#

The thing im confuesed about is that my team got unbanned but i didt im fucking confuesed

drowsy maple
#

Who specifically was unbanned?

golden kernel
#

zesty virgo mcb no one else has really said anything just geting home recently

rain tapir
#

Why do you guys ban for “playing with cheater” when it’s an alt account

drowsy maple
golden kernel
#

can i join support so i can tell u the full story and give some evidence

#

cause we hopped off for wipe and gave him our base

slow harbor
#

!appeal

marble mantleBOT
#

Hey, @slow harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rain tapir
#

@hushed finch check my ticket pwease

prime igloo
#

@drowsy maple

#

Can i talk to you for a moment please, thanks.

lone hinge
lone hinge
prime igloo
#

Can i get in VC rq?

#

Its a lot to explain

lone hinge
rain tapir
#

Not a chat moderator talking rn

#

@prime igloo he ain’t gonna be able to help you

drowsy osprey
marble sorrel
#

@minor temple could you drag me? im also with them

#

@lone hinge

crisp hatch
#

Im also apart of this ^

prime igloo
#

@marble sorrel @crisp hatch dw for now

pallid knoll
#

/ticket

marble mantleBOT
#

Hey, @pallid knoll

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

small flicker
marble sorrel
small flicker
marble sorrel
drifting shale
#

1

marble sorrel
#

im with mcb and the rest

leaden kernel
#

it says my ban was lifted but im still banned can someone help please

raven smelt
leaden kernel
#

today

raven smelt
leaden kernel
#

let me check 11 sec

rain tapir
#

!apeal

limpid prawn
#

!appeal

marble mantleBOT
#

Hey, @limpid prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

leaden kernel
#

76561198093019228 is my id

#

wait is it this STEAM_0:0:66376750

warped ocean
marble mantleBOT
leaden kernel
#

ok its this 76561198093019228

raven smelt
leaden kernel
#

ok thanks

raven bison
#

One sec

#

I'll unban

floral ivy
#

!appeal

marble mantleBOT
#

Hey, @floral ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven bison
#

Are you sure you're banned @leaden kernel

#

Can you screenshot

leaden kernel
#

sure

raven bison
#

Try again @leaden kernel

leaden kernel
#

it says spam connecting i have to wait a sec

#

i am still banned

raven bison
#

Wait 5-10 mins

leaden kernel
#

ok

#

thankls

tawny cairn
#

so am i a lost cause or?

raven bison
#

Probably

tawny cairn
#

cus my appeal got denied but i enver even played in any rustoria server everytime i load in i just get banned for "hacking:

#

never played in rustoria

#

never spawned it everytime i laod in i banned

raven bison
#

DM me your steamid and I'll check it out later

#

180

tawny cairn
#

never banned ever lol

#

only when i load into rustoria and also im ass at the game so no way im hacking lol

raven bison
#

@tawny cairn dm steamid I'll check it out later

#

Yes

#

Read the rules, it details gameban rules

#

!rules

marble mantleBOT
tawny cairn
leaden kernel
#

i am still banned bruh

raven bison
#

It does

leaden kernel
#

somenoe pls help

#

major buggin happening rn🐛

autumn mango
#

@drowsy osprey thats what he said right?

leaden kernel
#

<@&274971100184576010> can i get some help w this unban plase it sayes im unbanned but im not

autumn mango
#

@drowsy osprey You are NOT allowed on our Modded servers if your situation is one of the following:

  • You have a gameban on another account within the last 180 days.
  • You have an account that is banned on our servers and are playing on another account.
raven bison
#

Check the vanilla rules if those apply to you

raven bison
#

Help is unable

leaden kernel
#

🤨

raven bison
#

It's 🐛 in

split mesa
#

some admin to help me auth on youtube and twitch? im already suscribed and it not works on rustoria auth

lone hinge
#

Because it's broken

split mesa
#

what is broken

earnest trellis
#

you can fall through the map near ,il tummels

#

*mill tunnels

acoustic sand
#

i wanted to see an update on my ban appeal that i sent in

earnest trellis
#

is there a way to get the loot back XD

small flicker
split mesa
#

can i have an aswer?

small flicker
split mesa
#

dont work on me

lone hinge
split mesa
#

ive already suscribed and dont work on rustoria server

#

but u cant check that im suscribed to youtube and give me the auth to give me more shop points?

lone hinge
#

Sorry, I've been on other things. Those won't work for you unfortunately

rain tapir
#

Can you guys please look at my ticket

#

Trying to play the server I payed queskip for

runic marlin
#

Is your queueskip not working?

ionic mortar
#

@runic marlin I need help look at my ticket please

runic marlin
rain tapir
#

@runic marlin so I was banned for “playing with a cheater” when I had no clue and after the fact he told me he was evading and wasent even cheating just had a ban account. I feel really bad to becuase Everyone in my ui was ban when they had nothing to do with this becuase they weren’t even on when I invited the player to play with me.

marble mantleBOT
#

Hey, @rain tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lone hinge
#

And please refrain from pinging admins

rain tapir
#

I alr did apeal?

runic marlin
rain tapir
#

Trashy I know he was but not me 💀

#

Or the other 6 players in my ui

#

Bro was begging me to play said he wasent cheating I checked him and then got ban cuase he was ban on other accounts

#

I had no advantage while playing with him cuase he wasent cheating and bro was on the server for like 30 mins 💀

#

I just wanna play or at least unban my mates cuase they weren’t even on

#

All I know is I wasent “playing with a cheater” I was playing with a ban evader

#

Which I had no clue until he admitted to after we got van

#

Ban*

runic marlin
#

He was banned for hacking, not ban evasion. He may very well be ban evading but that was not the reason for his ban.

rain tapir
#

Bruh ima kill him

#

I was watching his screen share

#

Bro was full but cheeks

#

I understand tho I’m just mad

#

I shouldn’t have let him play shit is so stupid people are cringe cheating in a video game

runic marlin
#

He did kill players aswell, I am not available to review your bans atm but I would not get your hopes up as he was killing players at the time of you playing together. However, your ban is only 7 days old so I would atleast be thankful for that 🙂 Although you knowingly playing with a ban evader doesn’t make me too happy to hear

rain tapir
#

I’m pretty sure bro killed a crossy kid and then died by a sar kid 💀

#

But alr

#

Nothing I can do shits just retarted

leaden kernel
#

what is the server ip

keen trellis
#

!ticket

marble mantleBOT
#

Hey, @keen trellis

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone hinge
rain tapir
#

Trashy I will buy you a Big Mac from mcds if you unban me Uwu

west osprey
#

Literally the worst unban bribe I’ve ever heard

runic marlin
#

Are you trying to bribe an administrator ⁉️

rain tapir
#

Ofc ofc

leaden kernel
#

if i play on another account will i get banned

west osprey
runic marlin
west osprey
runic marlin
#

No u

leaden kernel
#

i got a message saying im unbanned but im still banned🤔

runic marlin
#

Send me the message please

leaden kernel
runic marlin
#

!steamid @leaden kernel

marble mantleBOT
leaden kernel
#

76561198093019228

rain tapir
#

Bro trashy I was in a random discord call with my friends that I wasn’t playing with and he asked me if he could hop on and help me farm. I had no clue bro was evading/cheating I’m on my knees praising you to unban me

leaden kernel
#

💀

rain tapir
#

Like

#

Rust is my life I need to hit those nodes and get base up

#

Bro I farmed all day to get those freaking 9 satchels then I get kicked from the server

runic marlin
#

You haven’t tried connecting @leaden kernel

rain tapir
#

😭

leaden kernel
rain tapir
#

Wow

#

This is so stupid

leaden kernel
#

i been trying this whole time

rain tapir
#

10x 💀

runic marlin
#

Ah nvm one sec

rain tapir
#

Get on vital or rust-academy at least

#

I’m joking

leaden kernel
#

are yuo making fun of me😠

rain tapir
#

No Ben I love you

#

Wanna e date

leaden kernel
#

🥰

#

im taken ......😬

runic marlin
rain tapir
#

Darn it

leaden kernel
#

sorry !

runic marlin
#

Looking into your ban ben

rain tapir
#

Bro I want to be unban

leaden kernel
rain tapir
#

If I join vc and sing baby by Justin beaver will I get unban

#

Pls anything

runic marlin
#

Fixed @leaden kernel, should be good in 5-10 minutes

leaden kernel
#

thanks !

next ginkgo
#

i have been kicked 7 times why?

small flicker
next ginkgo
#

timed out

leaden kernel
#

@runic marlin it says i am still banned. i am confused and afraid😢

runic marlin
lone hinge
leaden kernel
#

ok🥺

next ginkgo
#

my ping is at 23

lone hinge
next ginkgo
#

alr thanks

ebon tendon
#

!appeal

marble mantleBOT
#

Hey, @ebon tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fiery kraken
#

why did the 10x just crash?

#

the whole 10x went down

#

<@&274971100184576010>

merry ridge
fiery kraken
#

like who are you?

merry ridge
#

me

#

someone who plays the 10x why

fiery kraken
#

random nn

merry ridge
#

nn?

fiery kraken
#

no name?

#

kids a tard

merry ridge
#

your proud*of yourself cause you spent money on a dc server?

noble terrace
#

take it to general

#

admins are aware of 10x

fiery kraken
#

ok meastro go to gen

rain tapir
#

Like unban me trashy this is so stupid ban for somthing I can’t control

tepid heart
#

bro

#

we have a hacker in our base and he legit esping

marble mantleBOT
#

Hey, @tepid heart

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tepid heart
#

i cant ingame queue and ill do it online

#

he legit fucking us

leaden kernel
#

huge problem admins!!!! i am still not unbanned even though i tsaid i was unbanned i got told to wait 10 minutes it has been hours and i an still not unbanned i am feeling very sad right now please help😔 💯

tepid heart
#

bro how is there queue like fuckkk

leaden kernel
#

imediate help needed pweaes🥺

tepid heart
#

!appeal

marble mantleBOT
#

Hey, @tepid heart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tepid heart
#

yep my elo is sold

leaden kernel
#

any admons available☝️ 🤔

small flicker
leaden kernel
#

i got a messahe saying im unbanned but im still banned on game someone said they fixed it and to wait and im still banned😞

marble mantleBOT
leaden kernel
#

76561198093019228

small flicker
leaden kernel
#

thanks🙏

tepid heart
#

76561199057166021

small flicker
small flicker
rain tapir
#

Sparky can you unban me

leaden kernel
small flicker
small flicker
leaden kernel
#

i just took it

ionic mortar
leaden kernel
#

hat does that mean

ionic mortar
#

steam64 id

leaden kernel
#

oh

#

76561198093019228

rain tapir
#

I got ban because a random kid asked me to play I said okay cause I didn’t give a shit and turns out he was evading so I got associates becuase of it when I had no clue so I can’t see how it’s my fault. Waste of my 10 dollars

leaden kernel
rain tapir
#

Yes they haven’t said anything on my ticket

#

Like I just don’t understand if he lied to me what am I supposed to do read his mind

small flicker
ionic mortar
leaden kernel
#

yeah

#

i dont have any other accounts

ionic mortar
leaden kernel
#

ok

drowsy maple
fallow plaza
#

I'm trying to submit an unban appeal because I don't even know how I got banned but it keeps saying I'm not banned on my account.

leaden kernel
#

!appeal

marble mantleBOT
#

Hey, @leaden kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rain tapir
#

Uwu

#

Unban me now or lemme get my 20 bucks back

#

Fr gotta pay child support

ebon tendon
#

!appeal

marble mantleBOT
#

Hey, @ebon tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sand yoke
#

I wanna do ban appeal again

raven smelt
rain tapir
#

Unban me pwease

#

I’m a free 10 bucks to your serve a month

sinful moon
#

Help admin

lime wyvern
#

10x getting an "cannot place on construction" when trying to place a SAM turret on top of my base. Not blocked by anything? Whats the issue?

sinful moon
#

<@&274971100184576010>

solar plume
#

what times toria main wipe thurs

#

us <@&274971100184576010>

#

<@&274980199668645888>

small flicker
#

no need to spam ping whats the problem

sinful moon
#

admin help me

small flicker
drifting shale
#

YYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT

drifting shale
#

sorry

hoary summit
#

1

past copper
#

admin help me

hardy sandal
past copper
#

I disconnected in office and stayed off the map

unborn cargo
#

hey can some one help me right now

ancient dune
past copper
#

hey can some one help me right now

unborn cargo
#

im trying to unbanned rn dale said that he unbanned me but im still banned

#

i have dms if you need it

past copper
unborn cargo
#

oat is their anychance i can send u the proof in dms or no

drowsy maple
#

yeah, im looking into it, might be a server or a steam issue

unborn cargo
#

ok

#

im going to try and restart im whole pc rn

carmine grove
#

cant report cheater crashs

raven smelt
carmine grove
#

error on web page

raven smelt
carmine grove
#

I tried loging back in see that herlp

#

./ticket?

#

it ok know had to log out

raven smelt
raven smelt
carmine grove
#

man they guys on 2x V thur just toxic

#

these

sick kernel
#

<@&274971100184576010> where can I see the ban list?

jagged escarp
dim vault
#

it has been almost 2 weeks and still no answer to my false ban

#

i have proof but still no answer

raven smelt
dim vault
#

76561199014825007

raven bison
dim vault
#

i couldnt post any screenshots and thats where i have all the screenshots

raven bison
#

Your ban is not false by any means

dim vault
#

i have proof that the account got hacked and banned from devs and steam support

#

the evidence is from devs and steam

raven bison
#

Ok DM it to me

hollow onyx
#

Is there anyway I can report a false ban? Just logged into server for first time in 5 months and was banned for "hacking"

hollow onyx
#

100% they do I wouldnt be this ass if I was hacking lol

raven smelt
hollow onyx
#

im asking where that is

raven bison
marble mantleBOT
#

Hey, @hollow onyx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hollow onyx
#

thanks

sand yoke
raven smelt
dim vault
#

can any admin help me with my appeal it has been almost 2 weeks

raven smelt
dim vault
#

i have waited two weeks and he said that at 6 in the morning he will look into it

raven smelt
unborn crag
#

I need help

#

I'm banned

raven smelt
marble mantleBOT
#

Hey, @unborn crag

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unborn crag
#

@raven smeltI can't open this website because of the region

unborn crag
raven smelt
unborn crag
#

@raven smeltHow long does it take?

raven smelt
hearty rain
#

Where can I report the cheater?

raven smelt
marble mantleBOT
#

Hey, @hearty rain

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hearty rain
#

thanks

mystic ermine
#

!ticket

marble mantleBOT
#

Hey, @mystic ermine

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven smelt
acoustic sand
#

still waiting for someone too look into my ban, that i asked too a couple hours ago,

acoustic sand
#

i did about 3 days ago now, on the 8th in the morning

raven smelt
acoustic sand
#

gotcha

drowsy maple
acoustic sand
drowsy maple
#

What is your appeal for this time?

devout charm
#

/ticket

marble mantleBOT
#

Hey, @devout charm

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

acoustic sand
#

a friends account, hes unable to play with me, i pasted the words he sent me in the appeal, that you should be able to view on your own

drowsy maple
acoustic sand
#

i wasnt instructed to make a ticket, i made the appeal waited a couple of hours joined the discord, joined the voice, waited an hour for support to drag for them to tell me to wait for this screen to change, waited 2 days come back, same screen, and now i am typing in the discord channel, i wasnt instructed to make a ticket im going to now, and since you are currently active youd be able to look over it immediately correct?

drowsy maple
#

I can see that your previous appeal was answered and in the reply, the admin wrote: "Hey there, please come to discord.gg/rustoria and make a #payment-support ticket to discuss this further. "

#

With that being said, please go ahead and make that payment support ticket now.

acoustic sand
#

okay, thank you

bleak ruin
#

yo why am i banned

#

i got banned for the reason nuclear

ancient dune
bleak ruin
#

why did i get a ban reason

#

i not*

tough bane
bleak ruin
#

alr holdup

ancient dune
#

@half sand may i help you?

half sand
#

yeas

#

can you add me to call with waters and nuclear

small flicker
half sand
#

@ancient dune

ancient dune
#

not the place

sterile garnet
#

US LONG IS DOWN

small flicker
#

give it a few minutes

white shore
#

Rustoria x2 Eu

small flicker
#

/ticket

marble mantleBOT
#

Hey, @white shore

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

white shore
#

@small flicker I sent it a long time ago, why is it still running around and terrorizing the server and especially us?!

small flicker
white shore
#

Please banned him

raven smelt
small flicker
#

as i told you before an admin will get to your ticket asap

woven frigate
#

Any <@&274971100184576010> here i can discuss my teams bann with please?

#

Ban appeal is al send but i need a small conversation wich is not gonna work with getting an answer in 3 days

woven frigate
#

But 3 days respond time is not a conversation

#

Just need a small chat

raven smelt
raven smelt
woven frigate
marble mantleBOT
#

Hey, @molten apex

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

small flicker
#

👆

small flicker
sand yoke
mild yacht
#

how can i report about a hacker

#

@midnight flume

midnight flume
#

use the '/ticket' command in game

mild yacht
#

alright

molten apex
#

can someone look at my ticket quickly

#

cuz theyre gonna expand and i wont be able to raid when they get banned

small flicker
molten apex
small flicker
small flicker
#

!appeal @main shard

marble mantleBOT
#

Hey, @main shard

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ruby sparrow
#

hi can someone help me, i logged off then come today to find out im banned apparently.

marble mantleBOT
#

Hey, @ruby sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ruby sparrow
#

no i get it but like there wasnt a reaswon or anything is there anyway you can see what happened

marble mantleBOT
ruby sparrow
#

76561199105207541

molten apex
#

BRO

#

IS ANYONE LOOKING AT ME

#

WHY ARE THEY STILL NOT BANNED

small flicker
molten apex
#

THEY JUST DID THE MOST OBVIOUS SHIT

ruby sparrow
#

ok thanks

small flicker
molten apex
#

jesus christ man

#

its too fuckin late, theyre just not gonna be obvious

small flicker
ruby sparrow
small flicker
ruby sparrow
small flicker
ruby sparrow
#

ok thanks

molten apex
#

HOW DO I SEND A VIDEO

toxic shard
marble mantleBOT
#

Hey, @molten apex

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic shard
#

it's all explained here ^

small flicker
molten apex
#

it doesnt fit

lyric basalt
#

convert it in streamable and you can fit it

molten apex
#

costs money, wouldve been easier to have someone there the whole 30 minutes i was baiting

toxic shard
#

well 2 things :

  • try to reduce it to the segment that is interesting
  • pretty sure youtube dont have limits
ruby sparrow
molten apex
#

the video is me going around there base (from far) and them following my exact move without seeing me

small flicker
molten apex
#

and then they end up being obvious and headshotting me. but without the rest u cant really tell

ruby sparrow
white shore
#

@small flicker
why did your administrator "PeepoChristmasShopping" look after the Cheater when he was standing in AFK. And in the end not banned for cheats?! Your administration can't even check his statistics anymore? when a person has played 1 hour on the rastoria and already had a lot of everything. And through battlemetrics I launched the game for the last time 4 months ago. I ask you to involve this administrator in the verification and remove him from the service. for such an appeal to the players who turned to support!

white shore
#

@raven bisonTicket #688b39

raven bison
white shore
#

How is he okay?! The player is a cheater, and you don't even notice it?! Do you want to record a video so that you somehow immediately ban such idiots?!

#

Look at his statistics on the servers, he plays everywhere for a maximum of 1 hour. The account is 425 hours, and shoots at the heads, is that okay in your opinion?

raven bison
#

While stats are a good indication into whether some is cheating or not, we would never ban someone based on their stats alone.

#

We are happy to look into them again, but right at this moment there's nothing we can see

rain tapir
#

Let’s go man got a 7 days ban I play the server from force till yesterday everyday all day just to get ban for the most retarded thing 😭

woven frigate
small flicker
woven frigate
#

Fuck this shit

#

Fuck rustoria then

#

Most fucked up support ever, this is ridiculous

molten apex
#

since the cheaters got banned i they got a lot of my loot, could i know where they got banned or get the loot that was mine

small flicker
molten apex
#

ight

raven bison
#

@woven frigate If we need to have a conversation regarding your ban then we will reach out

#

Looking at your ban, it looks completely valid so please be patient and wait for your appeal to be reviewed

rain tapir
#

Lemme get my 10 bucks back for que skip fr fr

raven mist
#

Whatsup? @rain tapir

raven bison
#

Clause 6

rain tapir
#

Nah I’m just mad 😡 I spend 150 hours on a server just to get ban

woven frigate
near halo
#

just wait for admin decision and stop be mad 🙂

rain tapir
#

Bro I was hard cheating and they ban me

#

For no reason

raven mist
#

For association most likely. Yes

rain tapir
#

Yeah ik

#

Shit is gay

raven mist
#

Thats a reason lol, play with a cheater and you'll get banned for association

rain tapir
#

My tm8 lied to me said he was full clean turned out he wasent

near halo
rain tapir
#

Ft

#

Fr

near halo
#

why u being mad if u breaked the server rules?

#

i know thats bad but it is what it is

#

its not ur fault also its not admin fault

#

i was banned twice for accociation so i pick my teammates carefully 😄

rain tapir
#

I didn’t know he was cheating 💀

near halo
#

yeah just choose teammates carefully next time

#

with 2k hours at least

rain tapir
#

Yeah you right lemme turn on my personal anti cheat to detect them cheaters appreciate the help

near halo
#

no man

#

just ask them to open the profile so u see they have a bunch of hours so u 100% sure they dont cheat

frozen orbit
#

@supple mason scamer

ancient dune
frozen orbit
#

check dm

small flicker
lilac edge
#

@raven mist can u check ur dms please

raven bison
#

Trust nobody

slow birch
rain tapir
#

Yeah you right my bad 😞 he solo wiped 10 20 mans and got me 17 boxes of aks

#

Should have know

near halo
#

its something at least 😄

sharp mesa
#

my message got deleted for what? pointing out the obvious :p

lone hinge
#

Obvious which breaks way too many rules.

rain tapir
#

@raven bison I’m Ban from every toria server right

rain tapir
#

Bruh

#

What if I was to get on a diff pc and a diff account would it ban me

#

Just cuase my internet

small flicker
rain tapir
#

Bro I did nothing so I don’t care

arctic sapphire
rain tapir
#

Like nice evading 😍

#

Like I can’t wait these 6 days 😭

#

Gonna have to be done

small flicker
rain tapir
#

Bet

#

It will be fine not like I’m cheating

raven bison
#

Bet it wont be fine

#

6 days is better than a perm ban 😉

rain tapir
#

What if my twin brother happened to play on my computer on a different account on the same server

#

He didn’t do anything wrong

raven bison
#

I would advise against trying to join Rustoria on any account

#

You will be permanently ban if caught

hexed nimbus
#

Just wait your 6 days. That goes for everyone. Brother, mother , father nephew, dog whatever you will get banned permanently so just do yourself a favor and go touch some grass for the next 6 days just a friendly advice

rain tapir
#

Oh wait if caught

#

Like can you guys detect it through my internet?

hexed nimbus
#

The cant confirm nor deny

#

But I can tell you you will end up on the short end of the stick

rain tapir
#

I have 500 hours on rust and have had the game for like 1.5 years

#

Bro if I get van from toria I’ll just go play a diff server 💀

hexed nimbus
#

Your choice mate I just tried to help you

umbral juniper
#

admin

#

MY FRIEND VPNBAN

#

STEAM ID:76561199120980825

clever gale
near halo
#

I have a question bro if we are ban rust and we change steam account we are deban?

toxic shard
surreal kelp
near halo
near halo
#

Et son ip

surreal kelp
# umbral juniper admin

Please proceed with the formal process that includes submitting an appeal on the ban even for VPN. An admin will take a look if he/she is reading the chat. Thank you 🙂

toxic shard
#

ah oui aussi les teamates prennent un risque si ils le savent

near halo
toxic shard
#

(ce qui semble etre le cas ...)

near halo
near halo
toxic shard
#

c'est etonnant j'ai un compte steam qui porte ton nom avec 2455h

near halo
#

C le mien

toxic shard
#

mon conseil : jouer sans lui (le kick de la team) ou lui faire comprendre d'attendre 180 jours

#

sinon toute la team risque un ban aussi

#

apres tu fais ce que tu veux mais faudra pas venir pleurer