support

[sharp mesa]

not that one

[raven bison]

Send a screenshot when you can

[sharp mesa]

it says along the lines of this ^

alright keep me paged, when i next load rust i will lyk

[raven bison]

Ok

[sharp mesa]

i can do it now actually bc i want this fixed lol

[raven bison]

Yup please do

[sharp mesa]

give nme a few minutes :)

ugh, it probably won't give me the message until i restart/turn off my pc :p

you free tommorow?

[raven bison]

Feel free to send me a DM with a screenshot of the issue

[sharp mesa]

thanks :)

[raven bison]

and i will check it out

[sharp mesa]

have a good day m8 :D

[patent needle]

someone stole our clan tag for wipe just cause they dont like us, what can we do

feel like clan tags should persist over wipes

[void condor]

We don't moderate that at all

[patent needle]

thats fucked tho ngl

fans :/

[patent needle]

so were just going to have to be stuck with something else?

[void condor]

Correct, we will not intervene with clan tags being taken by someone else I'm afraid

They're probably just doing it to make it bother you, and showing them that it bothers you will make them do it more

Make another clan tag and play, the tag doesn't make the player

[frigid lynx]

bro

these kids are using magnetic bullets

[raven smelt]

!ticket

[marble mantle]

Hey, @frigid lynx

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wild portal]

!appeal

[marble mantle]

Hey, @wild portal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wild portal]

!appeal

[marble mantle]

Hey, @wild portal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wild portal]

Can someone help? It's saying i'm banned on all rustoria servers

[lone hinge]

!appeal

[marble mantle]

Hey, @wild portal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vestal solar]

EU hardcore crash? 👀

ah and rollback

[small flicker]

unknow

[vestal solar]

A few minutes only I think 🙂

[small flicker]

sometimes not all the time

[vestal solar]

yes I was talking about this time xD

it's just back up

[radiant sorrel]

337 member just got banned on long while raiding with susu?

ban both teams???

[raven smelt]

depends on the case

[thorn dirge]

🙂

[radiant sorrel]

he tried to reconnect and is still banned lol

[thorn dirge]

😂

[wild portal]

Steam ID: 76561198443217141, I got banned this morning when I was loading into the game, and when I appealed it said I was NOT banned, please help!

[jovial summit]

what is this bro

76561199266914039

dogwater

same situation as the other guy loaded in for the first time today and a ban

[wild portal]

makes no sense @jovial summit

too weird

[jovial summit]

real

[raven mist]

Should be good to join again 🙂

[jovial summit]

ty

[wild portal]

!appeal

[marble mantle]

Hey, @wild portal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[torpid nest]

/report

[marble mantle]

Hey, @torpid nest

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[torpid nest]

cheater on toria sea long

[marble mantle]

Hey, @torpid nest

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[thorny dune]

You should now be able to reconnect

[wild portal]

thank you

[floral ivy]

Hey @balmy cypress

Can we talk when you get the chance

[arctic sequoia]

eu long

[noble terrace]

!ticket

[marble mantle]

Hey, @arctic sequoia

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

Please do not call out potential cheaters by name as it makes it much harder for us to catch them

[thorn dirge]

[nimble jetty]

how can i report a cheater

[near halo]

Good evening so I'm going to tell you about my problem I met a guy at the beginning of my snoawboal I invited discord everything went well we were too good in the base then I afk in the base to go shit I'm back I'm banned for I quote plays with a cheater and the alt tab I see that the guy bought a cheat so he explained to me he hadn't before he bought it the same evening and that's how he was banned from steam and I was 6 days old when I had everything in the base and that I did not play with him during his cheat, would it be possible to deban me?

[noble terrace]

!ticket

[marble mantle]

Hey, @nimble jetty

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[torpid nest]

another cheater on rustoria sea long the 5th one

[proven sapphire]

!report

[marble mantle]

Hey, @torpid nest

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[torpid nest]

@proven sapphireI have nothing happened

hes full cheating his nuts off

[proven sapphire]

Just f7 and make a ticket

If he is full cheating the anticheat would ban him instantly

[torpid nest]

lol funny

[proven sapphire]

An admin will check your ticket asap

[abstract nest]

anti cheat dont work on toria mate

[raven mist]

Give us some time looking into your ticket

You're still talking to humans ^^

Also looks like they'r banned

[abstract nest]

what about the 7 players hes with?

[torpid nest]

they're not bro legit full cheater team on f20 icelake

1 banned another arrives

ban the entire group please

[raven mist]

Looks like all associated players were banned

[raven mist]

Also, rust has a cheater issue yes. But we're here trying to catch them as quick as possible

[abstract nest]

1 guy is banned

the other 6 arent ...

[raven mist]

What other 6 ? Like i said all associated players were banned

mind sending me a steamid of one of the others?

[torpid nest]

that was the 1st group I got banned

there is currently another going up outside my base

1 player got banned just then

[raven mist]

Mind sending me one of their steamids?

[torpid nest]

keep changing cant find

[raven mist]

Looks like all associated should be banned, if not they were most likely not in the same group

[torpid nest]

they're in the same group lol

takes you 1 second to spec whats going on

[raven mist]

i'll take a quick look 🙂

[torpid nest]

thankyou

you'll see that there's 2 cheaters with about 10 nakeds building a double china wall base

now the cheaters are giving there kits away & most likely switching accs or something

actual fucked what's going on

[raven mist]

Relax a bit, on my way

[torpid nest]

some group tagged as cb with all these cheaters

now he's killing his own team lol

[raven mist]

Being tagged doesnt mean anything tbf, we had enough players trying to get large teams banned by just having the same tag

But like i said, looking into it

[torpid nest]

you don't needa treat me like i'm some idiot just giving you the info

[raven mist]

Where did i say that?

Just replying to what you said

[torpid nest]

if I was a content creator reporting this they would be gone instantly

[raven mist]

You dont need to be like that. Theres literally no need for

[abstract nest]

another 2 ...

[raven mist]

Already looking, but not seeing anything sus at this moment.

[abstract nest]

fair enough mate strange they got door codes and all that but your right

[raven mist]

Gonna remove this here as they might be looking at support channel aswell 🙂

[raven mist]

Can assure you, they do not

[torpid nest]

LOL

[near halo]

I got banned today while offline n I’m not sure why

[junior wing]

What does it say when you try to connect to the server

[near halo]

Banned for hacking. But I’m not smart enough to hack so idk I’ve played on the server on n off for months

[junior wing]

Do u play on a vpn?

[near halo]

GeForce now

[faint breach]

admin cheater rustoria monday x2

!report

[marble mantle]

Hey, @faint breach

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[junior wing]

Youd have to have an admin help you with that

[west mica]

Checking

[near halo]

Thanks guys appreciated

[faint breach]

awz3

one cheater sure he play rustoria monday x2

[west mica]

!ticket

[marble mantle]

Hey, @faint breach

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[faint breach]

i can't my phone was dead need steam guard

its ok i have make ticket

[west mica]

Fixed. Try again in 5 minutes.

[near halo]

Thanks for the quick response it’s appreciated

who is the admin who replied to my deban ticket?

[west mica]

You sent a ticket to be unbanned. You need to make an appeal

[faint breach]

AWZ i have make ticket for report in server look please 100% cheater

[west mica]

Thank you. It will be looked into as soon as possible.

[lime parrot]

made a ticket about 186 clan on 10x EU, blew straight into hidden loot

[near halo]

how did i do the tikcket but i want to know his discord nickname

[west mica]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

but he answered so I can't do anything but he didn't understand my sentence

[near halo]

at worst it is possible to talk to you in private

?

[west mica]

You made a ticket to be unbanned. But for you to be unbanned. You need to make an appeal

[faint breach]

bro he cheating now he destroy server

[near halo]

where

[west mica]

So you will be unbanned on 15/01

[near halo]

but he did not understand

is there a way to talk to you

[west mica]

I am not your banning admin, So I will not get involved with your ban. You have appealed. Within your appeal you had a chance to write what you needed the banning admin made the decision to ban you until 15/01. I cannot help you any further unfortunately.

[faint breach]

cheater camp my base admin

[marble mantle]

Hey, @faint breach

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

but it's not them who ban me it's a bot who ban me and I ask you the first name of the admin in question

[west mica]

We do not disclose banning admin's

[river elm]

can u check ur private message plz i send u

[vital patio]

I got banned today while offline n I’m not sure why

[near halo]

Still having same issue. Tried even logging into a different rustoria server no luck

[near halo]

but what is it, it doesn't exist, do you think I'm going to go and do a cambu at his house or what I want to discuss for my deban which is not even his

[river elm]

i have a problem can anyone help me

[near halo]

give his nickname dm him I dm to consider my deban it's simple

[west mica]

Fixed again. Its the issue you run into when using a VPN/GeForce now

[near halo]

I can't even express myself big

[west mica]

I will not disclose this to you. Please move to #general You have been answered.

[river elm]

can u plz help me

[near halo]

the blood he speaks and tells me I don't have the opportunity to answer I'm a whore or what

[west mica]

...What is your issue?

[river elm]

well ive never played this server i logg in and it says im hacking

and then i go to apeal thing

and it says im not banned

[near halo]

you are the only ones to do that know well that to be afraid to say a name discord b

[river elm]

while it says on rust i do

[west mica]

appeal as a mute for now

[river elm]

ok ty

[vital patio]

I got banned today while offline n I’m not sure why

[west mica]

Please move to #general We cannot help you furtther here

[west mica]

!appeal

[marble mantle]

Hey, @vital patio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

look do not deprive and tell me what you think

[river elm]

can i ask u somthing

awz3 ?

[west mica]

Sure

[river elm]

how long have u been admin ?

[west mica]

Awhile

[faint breach]

AWZ the cheater was disconencter after i said i have reported admin base g10

he chang account for play

[west mica]

Thats what happens when you call someone out. Worse thing you could do.

[faint breach]

but i know the base where is it

• have profil

[west mica]

Doesn't matter. Calling them out makes them want to hide. Calling them out publicly resolves nothing. Best thing you could possibly do is make a ticket. And yes although you may think someone is cheating and it can be annoying. it resolves nothing. Next time please stay quite and let us investigate.

[faint breach]

yes but its camping my base he kill me

always with aimbot i can't play

[near halo]

I got a 3 day ban on rust what does this mean?

?

its a easy anti cheat ban for 3 days

my whole group also got banned

[runic marlin]

They'll have to appeal over at https://bans.rustoria.co/. As for you, this is not something we can help you with as it's EAC who banned you and we can not know for sure why 🙂

[near halo]

But I looked it up and it says rust has a AI system that bans new accounts that get many reports or kills is this true?

[runic marlin]

As I said, EAC banned you, not us 😄

Wait out the 3 day ban and see what happens 🙂

[near halo]

Ye but our whole base is decaying

this is weird asf my whole clan got auto banned

[turbid dove]

how to make ticket

to ban someone?

[marble mantle]

Hey, @turbid dove

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[runic marlin]

Sorry but not much we can do. Your ban will remain until EAC has done what they need to do, as for your teammates they will have to appeal at the website I linked above.

[near halo]

Okay thanks for the help

If they appeal will they get unbanned or?

Because I got a 3 day ban and they got a 7 day ban

[runic marlin]

We'll review their bans and we'll act as we feel is appropriate. 🙂

[near halo]

Okay

[hot crow]

pepe

[placid crag]

any admins online? how can i file report

[floral ivy]

!ticket

[marble mantle]

Hey, @floral ivy

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[floral ivy]

!appeal

[marble mantle]

Hey, @floral ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ocean gorge]

Hello. My ping with the server was 100ms yesterday, and today is very high (330ms), how can I fix it? We all have a high ping, we are Central Asia

[subtle cape]

#network-support-old

[hearty talon]

hi

AN afk guy is at outpost buying scrap with a macro or bot, is that bannable?

[hushed spire]

Can I get someone banned if he constantly just calls me a pedo in side chat for no reason besides he's a sociopath?

[keen spade]

where can i make a ticket

[exotic thistle]

if you wanna report someone /ticket add ( yourreport) in-game

[jade apex]

I am Chinese I entered the server to the VPN office, please help me unwind 76561198819524291 This is my 16-digit ID

I am Chinese I entered the server to the VPN office, please help me unwind 76561198819524291 This is my 16-digit ID

[zealous kettle]

Unbanned

[silent chasm]

Hello, i bought a vip in the wrong server, can i get a refund?

i literrally bought it right now

[misty scroll]

#payment-support

[near path]

how do I get whitelisted to play in arena in training

[hearty talon]

wena aweonaos

[near path]

it let me my first time but no longer

says im not whitelisted

[prime pivot]

wont let me link staem

i hit join to join steam group, brings me to group page, ive already joined tho

[misty scroll]

That means the arena you are trying to join is private, you need to ask the arena owner to whitelist you

[misty scroll]

I'll have a look

[near path]

@misty scroll ty

[prime pivot]

ty

[misty scroll]

I fixed it now, you may need to type /auth ingame for it to update though

[barren swift]

Yo my whole group got banned for playing with a hacker when we arent and the person who was "hacking" was having really bad ping issues

and appealing isnt really make sense cuz of lag

....

[night hill]

I want to join a big clan but when I did on vital someone was cheating but we didnt get banned but he got perm banned im afraid if I join a LFG clan on here and one of them is cheating ill get banned

Will I be banned?Because I want to joni a clan but dont want to risk

<@&274971100184576010>

ill probably join a clan on eu Main

can you answer my question please

[gleaming hound]

Hey, it appears your teammate that was banned for hacking seems to be hacking, sorry to break the bad news. It is NOT because of lag.

You are free to play in 7 days.

[barren swift]

what proof bruh how was he lagging????

[gleaming hound]

We do not disclose proof. But I assure you, your teammate was hacking.

[night hill]

@gleaming hound please help

[gleaming hound]

You are just going have to be careful with the people you play with.

[barren swift]

how ive known this kid for years he aint that good

[night hill]

im afraid ill be banned

[gleaming hound]

I can't disclose any more info sadly, but he would not be banned for no reason. I looked into it just now for you and the ban is correct.

[night hill]

will i? I dont want to play only solo

[gleaming hound]

I have no idea, if you play with hackers you will be banned.

[night hill]

but what if I had no idea

[prime pivot]

That's not really fair to others tho

[raw vine]

What proof?

[barren swift]

bruh what the hell we have played wipes with him wymmm

[prime pivot]

Because what if they had no clue

[raw vine]

He wasnt hacking?

[night hill]

Yes why would I be banned

[gleaming hound]

I just said I am unable to disclose proof.

[night hill]

thats unfareI would have no clue if they were or I would leave

[gleaming hound]

I won't get into a battle with you, but I assure you he was.

[raw vine]

What was he using then?

[barren swift]

is lag back a cheat im unaware of?

cuz man has shit internet

[night hill]

@gleaming hound that would be unfare if you banned me like what if I was offline or something

[thorny cedar]

he was back lagging we have no reason to cheat ive played this serverr for 800 hours dawg

[gleaming hound]

I am not going to continue with this convo, the people banned for playing with hacker will be unbanned in 7 days, your teammate will remain perm banned for hacking.

[raw vine]

what hacks?

[night hill]

@gleaming hound so if theres a cheater on my team I dont know of he will be banned but me only 7 right?

[gleaming hound]

Again I can't disclose any info, have a good day.

[thorny cedar]

admin can you join a call and see that hes not hacking like this makes no sense

[raw vine]

Like what?

[gleaming hound]

If you are playing with a hacker you will more then likely be banned for 7 days yes.

[raw vine]

You want him to stream and you watch him?

[thorny cedar]

nobody is hacking

[raw vine]

Like you can see?

scan his computer?

[thorny cedar]

@rich laurel cn you ask for the head mod pls

[night hill]

also will it just be on that server like I only play toria so if I play with a clan on eu main will I be banned on eu main for 7 days and be able to solo on solo duo trio?

[raw vine]

do whatever you want he wasnt hacking

[raven bison]

We don't do that here 🙂

[night hill]

@gleaming hound

[raven bison]

All rustoria servers

[night hill]

NOOOO

[barren swift]

dude this makes no sense bruh

[raven bison]

Yessssss

[night hill]

what if im offline

thats not fair

[raven bison]

???

[night hill]

what if im offline when a clan member is cheating

[thorny cedar]

is there anything you guys can do because we havent done anything and now our wipe is gone

[raven bison]

You're still associated with them

[night hill]

no

no I dont know them then

[raw vine]

Can he ask for the reason he was banned?

[night hill]

your banned honey sorry

[thorny cedar]

bro nobody was hacking this is so dumb

[raven bison]

Tell him to look at the ban reason when they connect

[night hill]

So I can join a clan safely correct MR. Dilly?

[raven bison]

That's the reason

[raw vine]

It just said hacking

[thorny cedar]

it didtn give him a reason

[raven bison]

Need I say more?

[raven mist]

Hacking would be the reason

[raw vine]

but he wasnt?

[thorny cedar]

bro but what hacks nobody was hacking

[barren swift]

but he isnt hacking tho hes played multiple wipes with us

[raw vine]

hes played at least 10 wipes

[raven mist]

Where is your friend thats banned for hacking?

[rare sand]

im right here

[raven mist]

Alright, whats your steamid?

[worn phoenix]

can we RESTART 3x eu ???++

Server LAGS and Freeze all the time

[raven mist]

Aware and being looked into

[worn phoenix]

ty

[raven mist]

Looks like you had alot of fun, yeah... You wont be unbanned

[thorny cedar]

what does that mean

[raven mist]

It means that he was cheating. Obviously

[raven bison]

I think your friend has something to tell you guys

[raw vine]

He killed 2 guys this wipe?

[raven mist]

Doesnt matter

[barren swift]

what cheat is it...

cuz like ?

[raven mist]

Thats obviously not something we will disclose

[raven bison]

We don't share any evidence / reasoning behind our bans, please stop asking

[barren swift]

is it aimbot what do you think it was

bruh

[thorny cedar]

nobody was hacking, and you guys wont even tell us what happened this is so dumb

[raven mist]

It doesnt matter, we will not disclose that info

[barren swift]

that makes no sense

[raven mist]

Makes alot of sense

why give away our methods, so they can avoid it next times?

[thorny cedar]

what info is there to disclose he literally just farmed were built in the snow

we didnt even do anything

[raven mist]

You didnt, but your friend di

did

[patent needle]

[serene moth]

What day does 5x trios wipe?

[lone hinge]

#oldserverinfo

[thorny cedar]

but im saying he didnt do anything either we were all just farming for our starter

[proven sapphire]

!wipe

[marble mantle]

Hey, @serene moth

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[raven bison]

If you believe your ban is incorrect you may appeal it

!appeal

[marble mantle]

Hey, @raven bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thorny cedar]

!appeal

[marble mantle]

Hey, @thorny cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[raven mist]

I hope your friend comes clear to you guys 🙂

[barren swift]

yall have made it quite apparent its going to be an instant deny

but im so lost like i get it could be that hes sending a lot of packets which may be seen as cheating but i think its that hes lagging

like ?

[night hill]

okay

[raven mist]

Nope nope nope

[night hill]

im joining a clan Please protect me admins this will be my first and hopefully not last time

I normally only play solo

[barren swift]

theyre not going to lmao gl

[thorny cedar]

can you private message him the reason because not being told what he was falsely banned for is the most frustrating part

[neat pumice]

Life will go on for those who are banned for association when your bans expire - would recommend never playing with that individual again on our servers, you'll have bigger issues than you currently have if you do. Be careful who you decide to team up with in future! 🙂

Continuing this conversation isn't going to help your case unfortunately

[night hill]

@neat pumice but what if we miss thursday wipe because of it

😦

[past jacinth]

helo

hello

[night hill]

I dont understand why there are association bans

it does nothing hun

[neat pumice]

It sucks, but it is what it is, it's important to choose teammates carefully - that combined with you distancing yourself from that individual, you shouldn't have any more issues once the bans have expired

[past jacinth]

i got banned and im not sure why

i wasnt playing with any cheaters

[night hill]

maybe ill send my boobies for help

[past jacinth]

i dont think

[proven sapphire]

!appeal

[marble mantle]

Hey, @past jacinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[proven sapphire]

Thats not needed

[past jacinth]

can you guys tell me why i was banned?

ive never been banned before so im confused

i filled out that link tho

[barren swift]

they wont tell you

welcome to why were pissed

[past jacinth]

did alot of ppl get banned>

[shell pawn]

Reason should be there when you try to connect

[raven mist]

Please wait on your appeal to be replied

[proven sapphire]

Admins will look in it asap

[past jacinth]

it said i got banned for hacking

[proven sapphire]

Thanx For being Patient and Helpful.

[past jacinth]

and i got like 3k hrs in the game and have never been banned before so it just sucks that i did for soemthing i didnt do

[proven sapphire]

If its a false ban dont worry admins will look into your appeal and do whatever is right

[raven mist]

You should be good to join again sir

[past jacinth]

thanks man

sorry for the problem

i appricate you

idk if my teamates got banned to

[proven sapphire]

Its okay man . have a good day

Hf

[past jacinth]

thx

[raven mist]

They did not

[past jacinth]

thanks

[keen spade]

i linked my steam to youtube and twitch but dont get the points

after i follow

[lone hinge]

!auth

[marble mantle]

Hey, @keen spade

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[keen spade]

i did all that and onløy have steam and discord

[lone hinge]

If I remember correctly Youtube is broken

Due to changes on their part

[keen spade]

and twitch?

[lone hinge]

Try relinking it. Might resolve it

[proven sapphire]

Refresh Twitch Page aswell

[near halo]

RACISM

ON THE 5X

[lone hinge]

Can you PM me?

[proven sapphire]

!report

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[keen spruce]

!appeal

[marble mantle]

Hey, @keen spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wispy dirge]

Admins do not interfere with game play, sorry.
You will need to F1 and go back to your body after.

[slim bronze]

!appeal

[marble mantle]

Hey, @slim bronze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pure wind]

76561198808202243 vpn banned

<@&874995535881326632>

<@&274971100184576010>

[last moon]

!appeal

[marble mantle]

Hey, @pure wind

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pure wind]

that's my friend account, if i can appeal of course i will.

to use that website i need to sign in with steam account.

[woven frigate]

hey there, is there any admin who can tell me how long we are banned for ?

we got banned for breaking clan limit

i did a ban appeal but i just dont know any bann time so far

[runic marlin]

@woven frigate Timer should be updated now if you try connecting again

[pure wind]

can you help me to check that account Trashy?

[woven frigate]

did it 20 times already haha

[pure wind]

76561198808202243 this one, thank you.

[runic marlin]

Fixed @pure wind

[hardy fox]

can someone help us both in support channel?

in the voice>

[pure wind]

thank you

[runic marlin]

Your ban will remain until wipe on friday, however your ban appeal will be reviewed within 1-3 business days and you may or may not get a different response.

[hoary swan]

everytime someone reports someone the admins are even to dumb or way to fucking slow to respond. At this point i'm pissed off. You have messages that post every so often asking for fucking donations and yet you cant even keep the server clean for ANYONE to fucking enjoy it long enough to want to donate or EVEN CONTINUE to DONATE

People fucking use this auto AIM ESP WALL shit all day and nothing gets done, quit asking for money and work harder to clean up the dam servers

[hardy sandal]

in game tickets are looked at asap there are alot of servers for the admins to look at.

[ancient dune]

we run over 20 servers and have a limited admin team. I understand your frustration but these things take time.

we put in our best effort into preventing cheating on our servers. if you believe people are cheating the tickets help out a lot in actually preventing it.

[hoary swan]

the community opens tickets in game on players which seem to get ignored, then we go to the website and open a dull description on what's going on and then we get hit with an automated message 12 hours later

the message is the same everytime until someone FINALLY get banned, I get a notification in the in game mail.

Every player i've reported ( and im fucking PROUD OF IT TO ) has literally been banned eventually, but the process takes way to long. Whoever are the in game admins aren't on top of it. players are still just hacking all day

it's ruining the gameplay for the players, and it's destroying the community. This is beyond unacceptable.

[latent gust]

bro shush😭😭😭😭

[hoary swan]

your in game reports literally feel worthless, your website reports 9/10 constantly get hit with the same automated message

[hoary swan]

shhh for what? because I don't cheat or script and i'm tired of seeing it against me while I play in my free time?

[raven mist]

Ofcourse you will have hackers every day. Every single day as rust has a cheating issue. Its not fun for everyone. But i can assure you that our admins doing more than their best catching alot of em. Daily catching hundreds of cheaters which imo is great.

[runic marlin]

It may be the same message but it is not automated.

[raven bison]

All tickets are manually reviewed by admins

[runic marlin]

We look into every ticket well and thoroughly before responding.

[raven mist]

^

[raven mist]

And surely we are still recruiting more admins to cover all timezones for a quicker responsetime on tickets

[raven bison]

then we get hit with an automated message 12 hours later
Average response time on your tickets is 3.25hr?

@hoary swan

So when exactly have we taken 12 hours?

[hoary swan]

im opening up everything on the website rn

[raven bison]

ok

[hoary swan]

/report

[marble mantle]

Hey, @hoary swan

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven bison]

https://rustoria.co/tickets

[hoary swan]

wasn't 14 hours, but no one came around while the player was cheating for (2) hours

I wakeup to the same copy/pasta message

[raven bison]

You had a reply in 1.5hr

[raven bison]

Same thing

1.5hr

[shy copper]

Yo for 2x vanilla us on large oil rig the door wont open to recycler

[runic marlin]

Hey there, I'll have a look at this now 🙂

[shy copper]

ty

[hoary swan]

all the players did was change there name ( can't change your steamID that I know of ) and they continued to do the same thing until they got offline

Those are the only tickets i'm still ABLE To see

[raven bison]

You have received replies within a reasonable amount of time. Your opinion on whether they are cheating or not is ultimately your opinion and not always the truth.

[sage peak]

hey so we had to kcik someone who was inactive to invite someone who is, we cleared TC in base but it autom,aticlly auths us

[hoary swan]

if I where the only person reporting the player sure

[sage peak]

will we get banned for exceding group limit?

[hoary swan]

when the entire chat is complaining of said player

killing 7 people within 2 seconds in an area isn't a red flag or anything

At the end of the day Dilly I'm not going to sit here and debate my case with you, cheaters get to run rampid way to long before they are handled.

lets just say those last two are cheating, by the time they're caught it's been how long?

How many experiences* are impacted?

[raven bison]

Again, saying something is not always the reality. We do our best to maintain great standards when it comes to our investigations. If our team were not able to find evidence of said person cheating, then it's very likely that they are not cheating.

[hoary swan]

i'm not the first person coming in here complaining about cheating, and I won't be the last

[noble terrace]

What server?

[raven bison]

You are more than welcome to create another ticket when you have issues with said player(s), please try to include evidence as that will help us in our investigations.

[hoary swan]

you can deflect however you want, when they are eventually banned i'll comeback here again to give you the I told you so weeks later

[shy copper]

man its pixels move on

[sage peak]

Rustoria %x

8 man limits etc

[neat pumice]

And you'll be within your rights to do so, but the reality is that we successfully remove hundreds of cheaters, week in, week out - our admin team has over 50,000 hours combined experience with catching cheaters, and it's a practice that has been successfully held to high standards for years - so whilst I understand your frustration, I really do wish you could see how much effort, completely voluntarily, is invested by the scenes, 24 hours a day, 365 days a year - you'd have a different opinion for sure 🙂

[sage peak]

gonna reply for notification purposes sorry

[tight dirge]

can yall VC ban BM on us 2x? screaming kill N words and VC spamming at outpost

[sage peak]

read above

[shy copper]

yo who was the admin that said he'll look at large recycler

[noble terrace]

You can remove players but you can’t re-invite them at all during the same wipe cycle as that’s considered cycling.

[lone hinge]

I'm sorry but we don't moderate voice chat. I suggest you mute them yourself in console

[noble terrace]

I’d also recommend destroying bags, clearing auth on tc/turrets, changing door codes if possible to be safe.

[runic marlin]

Hey there, it was me. Let me know if it works now

[shy copper]

ill go try but is it supposed to full respawn while crates going and people are on

cause that just happened to us

[runic marlin]

Mmyeah sorry about that. It's currently bugged but it will be looked into, no ETA as of now.

[shy copper]

it doesnt work still

[hoary swan]

Dilly

Any admins free to come view this video?

[glossy sphinx]

when blueprints are deleted on your server?

[lone hinge]

On every force wipe

[hoary swan]

@neat pumice @raven bison

[raven bison]

Submit it in a ticket

[hoary swan]

not doing anymore tickets

if you want to sit and watch the 30 seconds sure, im not uploading this video

this just happened, you can see your " proof " for yourself

[mortal lynx]

The fact we donate to every single server you have, and the damn support won’t review these blatant racist hackers

[spark nacelle]

thought rustoria would handle it better.. sad

[noble terrace]

Every ticket is looked into thoroughly by the admin team. Please make sure you are doing /ticket in game as F7 reports don’t go to our team.

[hoary swan]

no, it's just me complaining apparently, I was told to get proof

I go record a video, now I need go to learn how to play video editor and edit video and make ANOTHER Ticket.

[unborn ice]

That's what happens when you get too cocky as a admin they must feel entitled and honored as a Rustoria admin!

[mortal lynx]

Here’s the issue. We use F7 and it’s not reviewed, or the guy changes his steam info. It’s too late

Our shit is gone and we are on another wipe

[half crane]

Yall admins are lazy and worthless. People have been reported and yall ain't doing nothing. A ticket was made already and yall ignoring it

[unborn ice]

just the fact that they are still in the server is just gross

[noble terrace]

I’m saying our admin team does not look at F7 reports. That’s why people you report via that method do not get banned by Rustoria staff specifically.

[hoary swan]

lol wtf

[noble terrace]

If you want Rustoria staff to investigate players, please do /ticket in game or submit one on our website: rustoria.co/tickets

[hoary swan]

HELLO?

what the fuck is the point of F7

[noble terrace]

F7 goes to EAC/FP

[hoary swan]

they ain't doing SHIT EITHER

[mortal lynx]

Lol

[noble terrace]

So it’s always worth using that reporting method as well.

[hoary swan]

this is what i'm saying. I was told to go get a video.

I used my nvidia, got a video, and now im told to make another ticket.

[noble terrace]

But if you want Rustoria staff to investigate someone, you need to use our reporting method. Which is /ticket.

[hoary swan]

you have support channels

view it in there and make your own judgement

we dont need to speak to each other, view the video and then ill leave

[unborn ice]

thats too much work

[noble terrace]

That’s now how reporting works I’m afraid.

[hoary swan]

lol

[west mica]

Hey, Do you have a player you wish to report? If you if you send me the steam ID or Steam URL. I will personally look into this

[hoary swan]

its to late

[west mica]

^^DM it me

[hoary swan]

thats why I RECORDED it

[west mica]

Ok, Think of it like this; If someone reported you based on their POV would you be happy if we banned you based on that?

[hoary swan]

Ill take a ban if this isn't legit

and ill even leave my boost and donations going

[west mica]

Thats why we gain our own evidence

[hoary swan]

you can do your own evidence as well after viewing what's recorded of said player

all I have is my evidence, what you do after that is up to you

[west mica]

You're here complaining I'm willing to go out of my way. Its 12am for me. But you wont send the account. No problem.

[sage peak]

also I submitted a ticket about a clan, was wondering how long that takes to be reviewed

[drifting merlin]

My friend got banned for no good reason and he doesnt know why can we please get to the bottom of this and help him

[noble terrace]

!appeal tell him to submit an appeal please

[marble mantle]

Hey, @drifting merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drifting merlin]

he has banned from the guild

he cant join the discord

explo
#3838

[noble terrace]

Tickets are reviewed as soon as admins are able. Since we have dozens of servers and thousands of players, it may take a little time though. We appreciate your patience.

[worn vine]

I have had a ticket that has been going on for like 2 weeks now Bc my shop does not work

[keen trellis]

!ticket

[marble mantle]

Hey, @keen trellis

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[austere cipher]

hey whats max team UI for rustoria us main

[keen trellis]

yo, is there a mod on that can dm me?

[warped ocean]

#oldserverinfo

[silent fractal]

i connected my discord to the wrong steam and cant unlink

[worn vine]

Admin it does not let me use my shop points and I already verified my acc

This has been going on for 2 weeks

Can any admin help me right now

[noble terrace]

!unlink did you try this?

[marble mantle]

Hey, @silent fractal

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[silent fractal]

im slow srry

!unlink

[marble mantle]

Hey, @silent fractal

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[silent fractal]

i made one 18 hours ago?

[silent fractal]

a unlink rq?

[minor temple]

16

[safe tusk]

hello

i neeed help from mods

[dull wraith]

!report

[marble mantle]

Hey, @safe tusk

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[foggy badger]

!support

!appeal

[marble mantle]

Hey, @foggy badger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[small flicker]

#looking-for-group

[night hill]

you have chinese support????

you dont even have a china server

[small flicker]

we can try our best to help everyone

[vague mantle]

!appeal

[marble mantle]

Hey, @vague mantle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient dune]

We have 2 SEA servers intended for those regions

[toxic onyx]

I got banned for playing with hacker but im solo

[small flicker]

!appeal

[marble mantle]

Hey, @toxic onyx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[long hull]

help in support

help pplease

[ancient dune]

with?

[pliant garden]

what up oat

i got a friend that keeps crashing at the spawing world

could you check his account tol see if he has any issues on yourr end

[livid tapir]

has he verified game files

also only admins can check player profiles and stuff for anything like that

(people with red roles)

[sour anchor]

my rust suddenly gone really quiet idk y

[proven skiff]

he is going to the store

[livid tapir]

when he gets back just ask him to do that

verify his game files

[proven skiff]

I think he is back

[pliant garden]

he unistalled and everything

is nifty around?

[marble mantle]

Hey, @livid tapir

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[livid tapir]

ask him to do ^

[sour anchor]

my rust suddenly gone really quiet idk y

[livid tapir]

and @upper escarp the people need you

[livid tapir]

wdym

[pliant garden]

@upper escarp hey bud could you see the status of a player for me he is having a hell of a time getting on server

[sour anchor]

i was changing my ingame voice settings trhough steam to talk in game now i can barely hear the game

my volume at 100

[livid tapir]

show your in game volume settings

[sour anchor]

and i can hear yt fine

[patent needle]

Windows volume mixer

[sour anchor]

all on max#

[frail nebula]

can i get unbanned

i need to raid with my team

i accidentally said the word queer

[drowsy maple]

Whats your steamid?

[frail nebula]

i wasnt aware it was a swear

76561199072396728

I did not mean it in a negative way

[grave gorge]

could you please check dms?

[drowsy maple]

Hi, please stop DMing the entire admin team. If you put in an appeal, the appropriate staff will get to it.

[frail nebula]

unban me

[drowsy maple]

I see what you said, and you'll have to wait out your ban.

[frail nebula]

bruh

i need to raid

DALE

your supposed to be my G

Not cool

[grave gorge]

yes I understand but we literarlly have farmed a full box of sulfur and then I got banned for absolute no reason, I hope you can understand my pain

[drowsy maple]

Sorry, if it had been an accidental use of a slur, I could help you out, but it obviously wasn't.

[hardy fox]

I tried to make an appeal and it said i was already unbanned but i just tried loading in but it says im still banned

[drowsy maple]

Whats your steamid? ill take a look

[hardy fox]

76561198123440286

[frail nebula]

Dale I'm sorry for saying a slur. At the time I wasn't aware that it was inappropriate. This is my first offence and It won't happen again.

[grave gorge]

Can you check mine please

[drowsy maple]

!appeal

[marble mantle]

Hey, @grave gorge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[grave gorge]

I did bro

[frail nebula]

dale

[grave gorge]

do you know how someone feel when he gets ban for no reason

[frail nebula]

can you read my previous message

[grave gorge]

we literally farmed a full box of sulfur and I got banned for no reason

[drowsy maple]

Be sure to link to your original steam profile in your appeal.

[frail nebula]

DALE

[drowsy maple]

Hi, I've already told you, your ban will remain.

[vague mantle]

hey dale can u have someone look over my ban

[drowsy maple]

The system may be saying that due to a previous ban. Looks like you have a current temp ban that lasts until 1/11/2023 at 3:00pm EST. I see your new appeal. I forwarded it to the appropriate staff member. I don't know when they will get to it.

[drowsy maple]

Did you put in an appeal?

[vague mantle]

yeah i did through the website youll have linked

[drowsy maple]

whats your steamid?

[vague mantle]

one sec

@drowsy maple

76561199077790055

[drowsy maple]

ill take a look in just amoment

[vague mantle]

thanks man

[drowsy maple]

oh, it looks like y our teammate got a gameban while you guys were on the server

[vague mantle]

yeah i met them like an hour before wipe

i had no clue who they were and they werent doing anything suspicious so i had no clue

they legit sucked

[drowsy maple]

Looks like your ban will expire on 01/14/2023 3:30 AM EST

[vague mantle]

come on dale im tryna play your amazing servers

can un ban me for wipe thurs

[drowsy maple]

It looks like right now your teammate has a 3 day temp ban. If his account gets unbanned after the 3 day temp, I can lift yours as well. We will know on in another day or so.

[vague mantle]

hes not my teamate i met him like an hour before wipe

can u unban me for thursday at 2:55pm

est

[drowsy maple]

Either way, your ban is only temporary. I'll revisit this on the 11th after we see if their EAC ban is lifted or not.

[vague mantle]

please my dog just fucking died and all i want to do is play my favorite fucking server

please i need something to numb the pain

[drowsy maple]

I'm very sorry to hear that, we can talk about it again on the 11th. Feel free to DM me then if you'd like.

[vague mantle]

walk a mile in my shoes i didnt even know the fucking kid

[drowsy maple]

I understand it can be frustrating, that's why we have a very generous policy of only giving temp bans to the associated players.

[vague mantle]

Im not asking you to ban me right now i just want to be unbanned for wipe you feel me

[spiral fable]

his dog died dale

[vague mantle]

yeah see this guys gets it

[mortal lynx]

RIP FIDO

[vague mantle]

dale ill buy vip for a month if u unban me for wipe

[rancid obsidian]

for the 5x how do i get points for youtube

im already subbed and i did /auth

[latent gust]

Hi, anyone able to look over my nan appeal, I put it in today and I have only had rust for a short amount of time, and was suddenly banned from steam for 3 days for “disrupting players” but u have banned me perm for hacking which I have no clue how thag has come about when all I did was play the game for a few hours, just need someone to look over it please

@drowsy maple

<@&274971100184576010>

I am not banned from any other servers, which I find odd as I can’t see how I’ve been randomly banned for hacking, but I was reading if u kill someone a few times when starting new and reported then u are banned automatically or something, but I just want it to be resolved please

[raven smelt]

!appeal

[marble mantle]

Hey, @latent gust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[latent gust]

I have done that, but it’s not being answered

Is there no one free to have a quick look over it now by any chance?

[raven smelt]

Standard response times are 1-3 business days but can be more or less based on the situation.

[latent gust]

so why did someone in chat just now have their issue looked at

that’s all I was wondering

[raven smelt]

Each case is different

[latent gust]

so why can’t I wait for a response from dale ect

[noble terrace]

VIP has no impact on bans or appeals.

[noble terrace]

the youtube connection doesnt work right now

[raven smelt]

The banning admin will have to look at it .

[latent gust]

Okay, thanks

[drowsy maple]

Hi, Please understand that while we do our absolute best to be available, an admin is not always able to answer you in this channel. That is why we have players put in appeals for their bans. I've taken a look over your account, and it looks like EAC did lift your temp ban. I've adjusted our system to reflect that, and you should be able to log into our servers now.

[mortal lynx]

Hey. Can we kick someone from our group and invite our friend? They arent playing anymore

[small flicker]

yes but make sure to clear tcs change codes destroy bags and kill them

[mortal lynx]

120-4

10-4

[iron surge]

eu 10x down not connecting fyi

[small flicker]

give it a few minutes please

[iron surge]

np ..

[jade lodge]

what happened to rustoria eu 10x???

[near halo]

im banned for hacking pls help admin

[jade lodge]

i got kicked out of the server and i now cant find it

[primal eagle]

anyone admins or staff

[last moon]

Hi how can i help?

[primal eagle]

am trying to get unbanned from rustoria

but it wont let me create a ticket

[last moon]

!appeal

[marble mantle]

Hey, @primal eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[primal eagle]

i tried

it wont let me even

[last moon]

send me your steam ID

[primal eagle]

https://steamcommunity.com/profiles/76561199274395613/

[last moon]

one moment please

[primal eagle]

okay ty

[wintry gyro]

can i be a ticket opener

[raven smelt]

What do you mean

[wintry gyro]

i want to open peoples tickets

and help them 😉

[raven smelt]

#staff-applications

[small flicker]

admins are aware of 10x its being looked into

[drowsy maple]

Hi, I've forwarded your information to the appropriate staff

[primal eagle]

okay prec

[primal eagle]

so?

[small flicker]

the banning admin will look at it asap

[primal eagle]

okay ty

[rancid obsidian]

i cant upgrade my foundation and i dont know why

[placid hill]

Supprot hackker

[small flicker]

Anything under it or a trash pile outside

[ancient dune]

!ticketkr

[marble mantle]

안녕하세요 @placid hill

우리서버 플레이어중에 규칙 위반자가있다면 채팅에 이명령어를 사용하여 무엇때문에 신고를하는지와 그사람의 인게임 닉네임 또는 스팀프로필링크를 같이 적어서 신고해주세요

예시) /ticket add "Favian 이라는 플레이어가 에임봇을 사용하고있어요"

티켓에 증거를 포함하려면 다음 방법을 사용하십시오.
- 스크린샷을 첨부하려면 Imgur와 같은 서비스에 업로드하고 /ticket에 링크를 포함하세요.
- 비디오 증거를 첨부하려면 Streamable 또는 YouTube와 같은 서비스에 업로드하고 /티켓에 링크를 포함하십시오.

만약에 차단되어 이의 제기를하고싶으시다면 디스코드에서 !appealKR 를 사용하세요.

[placid hill]

/ticket add 123

[marble mantle]

Hey, @placid hill

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

it is an in game command. also please add more info

[placid hill]

oh okay

[ancient dune]

:))

[dull bobcat]

i need admin now

[raven smelt]

How can I help you

[dull bobcat]

a hacker is blatently chetaing on us rustoria medium

the is my base jump hacking 3 time si amde ticekt

[raven smelt]

/ticket

[marble mantle]

Hey, @dull bobcat

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dull bobcat]

i need a hold of an admin ASAP

[raven smelt]

You need to make a ticket if you want a admin to look into it

[dull bobcat]

i did it

broi this kid needs to be banned LOL

I NEED AN ADMIN ON THIS NOWQ

[raven smelt]

Please be patient a admin will look into it as soon as they can

[dull bobcat]

HE FLEW AND STOLE 2 MINIS SO FAR MADE TICKET 15 MIN AGO

cmon guys lol this is halarious

[hearty ice]

i just got banned?

"playing with hacker"

doesn't make sense bro

[narrow bluff]

same here

[raven smelt]

!appeal

[marble mantle]

Hey, @hearty ice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[small flicker]

👆

[hearty ice]

1-3 business days?

no one on my team was cheating bruh

[narrow bluff]

man hell naw im finna go to waiting for support. where my boy dale at?

crazy i gotta appeal sum that isnt even my fault nor do i get an explanation?

[hearty ice]

ong bro

[raven smelt]

You still need to make a appeal

[narrow bluff]

U should hop off fr

[hearty ice]

can yall tell me atleast who was cheating on my team?

[narrow bluff]

ong bro

[ancient dune]

ask your team-mates to tell you who was banned for cheating

[thin plover]

^

[ancient dune]

meta!

[hushed finch]

Steam ID please

[narrow bluff]

AYO

[hearty ice]

theres 3 of us on rn and everyone in call is banned for "playing with a hacker"

[narrow bluff]

WHERE MY BOY DALE AT?? @drowsy maple

[hushed finch]

!steamid

[marble mantle]

Hey, @hearty ice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty ice]

76561199205648837

[narrow bluff]

excuse me dale but some wild ass shit happened this time... nothing with pipe bombs tho

[cursive hollow]

how to understand why banned

[small flicker]

!steamid @obtuse ermine

[marble mantle]

Hey, @obtuse ermine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty ice]

what am i supposed to say in mu appeal

[narrow bluff]

@drowsy maple IMMEDIATE HELP NEEDED

[cursive hollow]

76561198222179696

[small flicker]

!appeal

[marble mantle]

Hey, @cursive hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hearty ice]

i dont know who was cheating

no one was cheating

i dont get it bro

[small flicker]

Make an appeal please no need to tag Dale multiple times

[hearty ice]

bought vip and everything

[narrow bluff]

dale my neighba tho

[drowsy maple]

Sup boys?

[narrow bluff]

YOOOO

MEET ME IN WAIT FOR SUPPORT

[hearty ice]

we banned for playing with a cheater now

doesnt even make sense

[drowsy maple]

Thats what happens when your team mate gets banned for hacking.

[hearty ice]

WHO WAS HACKING

[narrow bluff]

who was hacking

[obtuse ermine]

76561199069843357

[hearty ice]

3 of us got banned for playing with a hacker

[narrow bluff]

im so lost rn i just got on lmao

[hearty ice]

whos hacking bruh

[obtuse ermine]

@small flicker

76561199069843357

[narrow bluff]

if u can tell us who was hacking bc i genuinely have no clue in hell

[narrow bluff]

i just hopped on a few min ago and it says i was banned

[small flicker]

Fixed you can join in 5 minutes

[obtuse ermine]

ok

[drowsy maple]

You should ask each of your friends to log into the server and stream it to you and then you can tell which one was hacking and caused your temp ban.

The hacker is perma banned. the rest of you have a 7 day temp ban.

Feel free to put in an appeal

!appeal

[marble mantle]

Hey, @drowsy maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[narrow bluff]

/auth

[marble mantle]

Hey, @narrow bluff

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[small flicker]

I just talked to your teammates but if you would like to talk in vc you can join waiting for support

[narrow bluff]

ight

[slim bronze]

@hearty ice @narrow bluff got banned for playing with a hacker yday turns out of the the lads I’ve played with for a while was hacked up tough times but gotta take the 7 days :/

[hearty ice]

would say I feel you bro but literally no one on my team is cheating

[slim bronze]

They may not be now but could have in the past may be ban evading ect

[stuck ibex]

can someone unban me on discord.io/seatoria

the seatoria discord

[small flicker]

thats not an official rustoria discord nothing we can do to help

[drowsy maple]

@ancient dune

[stuck ibex]

yea tell the dawg to unban me

[ancient dune]

done!

[odd sigil]

i was told to join support its solo from long NA

[ancient dune]

I can!!! (I'm cool)

[stuck ibex]

@ancient dune

[ancient dune]

what name did it say after the message?

[stuck ibex]

i need invite

[odd sigil]

didnt say a name

an admin told my friend in the server to tell me to join

[ancient dune]

click bio

[stuck ibex]

yea it doesnt work

[toxic trout]

anyone know how to fix this? no one was able to help on the rust disc

[odd sigil]

i got banned for "playing with hacker" while playing with duo and admin said he wanted to talk to me

but my duo isnt bannedf

[stuck ibex]

solorust playing with duo hell nawh

[odd sigil]

i made my name solo cause i started solo

[stuck ibex]

yea buddy

[small flicker]

just keep pushing retry and should let you in

[floral escarp]

I want it to be february

So i can get unbanned🗿🐐

[raven smelt]

Is there anything I can help you with .

[fossil igloo]

Yeah he wants to get unbanned duh

[raven smelt]

Ooff true

[white stag]

admin

[small flicker]

what do you need help with

[white stag]

us long

[ancient dune]

?

[junior cape]

@balmy cypress hello can you help me regarding a canceled recurring payment?

i cannot dm u for some reason

[small flicker]

please make a ticket #network-support-old

[eternal grotto]

Can you get whitelisted for GFN?

[foggy patrol]

pls check my ticket (1490)

[small flicker]

it will get looked at asap

[drowsy maple]

Hi, you should be all set to use gfn already

[eternal grotto]

@drowsy maple Great! 😁

[fallen girder]

What’s rust?

[floral escarp]

Unban me

[toxic shard]

!cancel

[marble mantle]

Hey, @junior cape

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[fickle peak]

bro i just woke up trynna load into a server

and i got banned for no reason at all

[lone hinge]

!appeal

[marble mantle]

Hey, @fickle peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fickle peak]

ok thanks

[lone hinge]

No problem. If you need more help - pm me 🙂

[fickle peak]

okay thanks,fast support i love that.

oh hell nah 1-3 bussines days i hope this is fast cuz i wanna play:)) its the only server im not lagging that hard

[small flicker]

can be more or less based on the situation.

[surreal kelp]

This is not support related to be honest so if you still want to ask this you can move it to general. Will remove your comment from here. Thank you for your understanding and have a great day.

[sick quail]

vp ban 76561198978101008 unban pls

<@&274971100184576010>

[surreal kelp]

!appeal

[marble mantle]

Hey, @sick quail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[surreal kelp]

@sick quail the formal process is to go through the appeal system

[sick quail]

??

i do it many times its is vpn ban

no hacking

[fickle peak]

i think the reason i got banned is that yesterday i tried get loot out of a base i had with the headthru the wall glitch kill and i saw not in the server description that its not allowed to abuse glitch but i didnt know that so yeah.. i have chances to get unbanned?

[drowsy maple]

taking a look now

[drowsy maple]

Try now.

Should be all set

[surreal kelp]

I don't think there is a server with a half decent player base that allows exploits and says that in the server description.

[sick quail]

thank you

[surreal kelp]

Exploits and bugs are not supposed to be used in any game / application setting and this should be avoided

[fickle peak]

I saw thing on tiktok like a lifehack sort of thing and decided to use it i didnt know i was that harmfull

[drowsy maple]

Do you use a vpn?

[fickle peak]

I did had vpn installed

And if im sure i had it on for some reason cuz it starts automatically when i boot up my pc

But i did not intended to use it it was an accident

[drowsy maple]

We don't ban for VPN, but sometimes it can be the cause

You should be ok to log in now

[fickle peak]

Did u get my id ?

I am okay to join?

[drowsy maple]

I saw your appeal

you should be ok to join now

[fickle peak]

Oh okay thank you so much

[raven bison]

As Tsioumpiou stated, the formal process is to appeal. That doesn't mean that admins won't help you, but you can't expect admins to help you every time so we do suggest making an appeal

[sick quail]

i undestand but its a little bit for me

hard for me bc my china friends dont know how to use discord

but i understand

[raven bison]

@sick quail You can always DM me for VPN related bans

[fickle peak]

I got banned again but this time the reason was ban evade what does that even mean??

[clever gale]

It means that you was banned on a acc and you got a new one I believe

[raven bison]

Steam ID?

[small flicker]

you will need to make an appeal this time

[hardy berry]

admins

we have some problems with some kids

[small flicker]

whats the problem

[hardy berry]

harresment in chat and exposing my friends email and shit in chat

[small flicker]

can you send me a dm

[sharp pike]

https://steamcommunity.com/profiles/76561198340051283/Good afternoon, everything was fine on the server yesterday, today I'm banned for hacking.

[lone hinge]

!appeal

[marble mantle]

Hey, @sharp pike

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[raven bison]

@sharp pike Unbanned

[fickle peak]

https://steamcommunity.com/profiles/76561198261998364/

[raven bison]

You must appeal this one

[outer verge]

i got banned for talking for a day and idk why

[fickle peak]

And what should i say i mean allready made one appeal

[raven bison]

Be patient if you're already made it

[outer verge]

how do i get to the support bot

[lone hinge]

What help do you need?

[outer verge]

i was muted for a day and im not sure why

[small flicker]

in game name

[outer verge]

thats my ingame name

[small flicker]

you will stay muted

[outer verge]

why?

its my email address

[burnt silo]

i have also been muted can you check why

Kevin

[small flicker]

not going into details but your mute will remain

[small flicker]

same for you

[burnt silo]

can ya check mine sparky

[outer verge]

so theres no real reason why were banned, thats what your saying?

[burnt silo]

ok but can you say what for

[outer verge]

we're*

[small flicker]

whats your ban message

[outer verge]

there isnt one

it just said i was muted for 1 day

[burnt silo]

^

[small flicker]

as i stated your mutes will remain

[outer verge]

why will it remain thought i dont see what rule we broke

[burnt silo]

yes okay fine but can you reason ??

because i have not said anything bad

[small flicker]

nope

you can appeal your mutes if you would like

[burnt silo]

oh nice a punishment with no reasoning

which is what we are doing to you lad

[small flicker]

!appeal

[marble mantle]

Hey, @burnt silo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[burnt silo]

already submitted boss but takes 1-3 business days

so wheres the point