support

[neon sedge]

my friend has a queue on the Rustoria EU MAIN server for 30 minutes 19 queues, can I do something? his nickname is Ruber

[west osprey]

I'll take a look

[timid tundra]

why are you writing this to me?

[halcyon kite]

i have 12000ping and i am 10minute behind everyone

pls help

[timber bridge]

#network-support-old

[west osprey]

This has been fixed, should be able to connect in 5 minutes

[timid tundra]

I understand that there is a limitation, but as it seems to me and to many other people who play on your servers, this is very small for such a rather big map. 350 slots is nothing. and once again I understand that there is a limit, but the limit of 350 slots is very small for such a server

[timber bridge]

The slot limit will not change.

[halcyon kite]

pls help me

[grizzled current]

where is unban ticket

[halcyon kite]

my ping is 12000 on rustoria eu main

[ancient dune]

!appeal

[marble mantle]

Hey, @grizzled current

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient dune]

#network-support-old

[grizzled current]

dik cica

[old owl]

I have a temporary cooldown admin

[timid tundra]

What if there is a vote?)

[old owl]

For no reason?

[odd shuttle]

i just got randomly kicked'

[halcyon kite]

but i would like help rn

[timid tundra]

so to speak to revolutionize

[ancient dune]

yes we are looking into it.

[ancient dune]

no

[halcyon kite]

thank you

[clever gale]

You should see the reason when you trying to connect 🙂

[ancient dune]

its an EAC issue not something we have control over

[old owl]

what can I do?

[near halo]

will the 10xs still wipe friday or will they wipe tuesday

[clever gale]

!force

[marble mantle]

Hey, @near halo

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1672945200:F> (your local time) is the time of the next force wipe and it will happen <t:1672945200:R>.

[odd shuttle]

man im in queue now

[old owl]

what should I do?

[timber bridge]

10x will wipe again friday,

[clever gale]

!vip admins can’t to anything about it sry

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[near halo]

you guys should change that for force

/ticket Node ban 76561198450303025

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[odd shuttle]

who tf are u anyway

[halcyon kite]

i got kicked from the server now

[timber bridge]

We are always open to #feedback-suggestions

[dull wraith]

Hey the command should be used in game

[ancient dune]

calm down hes trying to help

[ancient dune]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[old owl]

oat what can I do?

I cant join

[ancient dune]

what is your kick message?

[clever gale]

Leffe

[timber bridge]

Try again in 5 minutes.

[old owl]

disconnectedd:eac:temporary cooldown in effect for client, expires in 10 mins

[ancient dune]

you'll have to wait the 10 minutes unfortunately

[halcyon kite]

i got kicked can you put me back i nthe server

[old owl]

Brooooo I was outside outposttttttttttttttt

still ty

[timber bridge]

We do not have control of EAC kicks or bans.

[restive jetty]

why is my queue skip not working

[clever gale]

No they can’t unfortunately

[modest bear]

I have been banned by vpnban, please lift my ban. My digital idhttps://steamcommunity.com/profiles/76561199239395232/

[fiery kraken]

since it force wiped will i still be banned for breaking clan limit?

[halcyon kite]

but my ping was 12000

[halcyon kite]

my ping was 12000

[paper python]

can u put sea long pop to 300 plzzzz

[near halo]

I have been banned by vpnban, please lift my ban. My digital idhttps://steamcommunity.com/profiles/76561198450303025

[ancient dune]

if queue gets higher it may be upped but not currently

[near halo]

I have been banned by vpnban, please lift my ban. My digital idhttps://steamcommunity.com/profiles/76561198450303025

[ancient dune]

admin will look into it soon 🙂

[spare tundra]

us medium que is stuck i been at 1 player ahead of me for 30 mins

[clever gale]

Admins can’t let you back in.

[paper python]

bro fffs

[ancient dune]

thats because people arent leaving

[near halo]

@ancient duneHow do I know the results of the survey

[inner wyvern]

dude, won't the eu medium slot be opened, there are too many rows, I think a 700 should be made

[modest bear]

thank

[paper python]

just do it plzzzzz main goes up to like 400 do it

not like toria cant hold it

[spare tundra]

its impossible no ones left for 30 mins

[near halo]

How do I know the results of the survey

[ancient dune]

an admin will let you know

[inner wyvern]

dude, won't the eu medium slot be opened, there are too many rows, I think a 700 should be made?

[ancient dune]

yeah but then no q 👀

[thorny dune]

You should now be able to reconnect

[ancient dune]

we are not opening any more slots

[silver star]

my queue skip isnt working

[timber bridge]

Main goes up to 750, but different servers hold different amounts. The player slots will not be increased.

[inner wyvern]

my internet is gone i fell out of the game this is not expected 😄

[timber bridge]

#payment-support

[paper python]

smh

[spare tundra]

open more slots for us medium

150 que

[marble mantle]

Hey, @spare tundra

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[subtle hollow]

hello admins, obvious cheater on uk rustoria, so many reports already fucking around anyone gonna do something

[silver star]

nvm i restarted the game and it worked thank you though ❤️

[timber bridge]

[inner wyvern]

either 350 does not suit rustoria, eu medium also needs a little more slots @timber bridge

[subtle hollow]

3x rustoria uk, dude just rapid firing shotguns hahaha how is no one banning him. hes currently raiding a bunch of people aswell

[marble mantle]

Hey, @inner wyvern

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[ancient dune]

!ticket

[marble mantle]

Hey, @subtle hollow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[inner wyvern]

okey ı am sory:(

[subtle hollow]

yeah a bunch of us craeted tickets already, its been a while i was like the first ticket so yall defo aint busy rn, please sort this out damn we cant do shit

[ancient dune]

we have a limited staff team that are monitoring 20+ servers, it takes time for the tickets to be reviewed

your patience is appreciated 🙂

[timber bridge]

They are being looked into, in the meantime refrain from calling them out in chat.

[subtle hollow]

alright yeah sorry, just really annoying as he just raided our base and we cant do anything cause he constantly just kills us out of no where. Sorry.

[nova orchid]

Hello, I have been banned by vpnban. Could you please cancel it for me 76561199239395232

[timber bridge]

I understand the frustration, it okay. Calling them out just makes it harder for admins to catch them if they toggle. We respond to tickets asap.

[timber bridge]

Please try to reconnect in 5 minutes.

[subtle hollow]

alright yeah I've stopped, he hasnt stopped yet though haha ;) Take ur time weve given up with him haha

[nova orchid]

ok，thank

[split jolt]

!ticket

[marble mantle]

Hey, @split jolt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lilac bluff]

I have a high ping on Rustoria eu main. Can I get a free relog. My ping is currently 11600

[timber bridge]

Please make a #network-support-old ticket. They will be able to help you further!

[tranquil dawn]

This package has been purchased too many times
what does it mean?

[ancient dune]

its sold out

[tranquil dawn]

gg,when can i buy it?

[near halo]

oat

[dull wraith]

When it restocks

[near halo]

@ancient dune

[paper python]

hi

[fast pagoda]

randomly kicked

why

[last geode]

EAC: Temporary cooldown in effect for client, expires in 14 minutes

[cobalt valley]

EAC issue nothing we can do sadly 😭 will need to just wait it out,

[echo parcel]

Hello

[last geode]

But the queue:((

[echo parcel]

My banned servera rustoria

[primal kettle]

anyone else having issues linking their account within the steam group? I joined but in game I dont get the rewards

[echo parcel]

Im plates rast 100 h

[ancient dune]

!appeal

[marble mantle]

Hey, @echo parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[timber bridge]

Give it about 10 minutes and do /auth in the game chat.

[thorn quiver]

i was on EU long but gave me an eac thing saying i have to wait 15mins to join back?

[cobalt valley]

#support message

[thorn quiver]

oh ok nvm ty

[brisk plover]

is this where i report cheaters?

[ancient dune]

https://rustoria.co/tickets to report cheaters 🙂

[terse pond]

yo

if i get codes to someones group thats been banned will i also get banned

[ancient dune]

yes

[terse pond]

ok thanks

if i raid it

willi also get banend

[near halo]

where do i appeal?

[drowsy palm]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[acoustic karma]

Hello, i bought VIP but im in que

[drowsy palm]

try reconnecting

[acoustic karma]

bought it 1 hour ago

wanted to reconnect

[primal kettle]

ty ty, and there is no way to get the youtube link?

[lilac tendon]

when they say they're descison is final on appeals can u actually not make another appeal cuz i didn do nun

[ancient dune]

no

[lilac tendon]

so when can i make a appeal again because its not letting me

[ancient dune]

you wont be able to appeal again

sorry if i misphrased that

[lilac tendon]

nah your good but like i didnt do nun they didnt even let me testify

[ancient dune]

thats what the appeal is

[lilac tendon]

thats stupid

[vocal hawk]

11321

[lilac tendon]

lemme testify rn

i didnt do nun lemme proof it

[vocal hawk]

111222233

[lilac tendon]

where the owner at

@smoky lintel

[lilac bluff]

30 minutes waiting for a response in the ticket.

[woeful sinew]

is n word banable?

[raven bison]

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[lilac bluff]

30 minutes waiting for a response in the ticket.

[junior wing]

It do be

[ripe yoke]

drons are bug in rustoria eu long, i can,t buy anything

[hexed harness]

i got a clip with a dude calling out N word, where to send?

[west osprey]

We actually do not moderate voice chat

[hexed harness]

why thatß

so calling out racist stuff is just ok?

[west osprey]

It is certainly not encouraged, however it would be impossible for us to consistently and fairly moderate voice chat.

[fringe abyss]

does friday wipes happen tmrw to?

[lilac bluff]

support ignore me

[sour pagoda]

wth why drons are bug on rustoria eu long?

[slim glacier]

how can i help u

[slim glacier]

i think so

[fringe abyss]

no way

[modern charm]

vip don't work...

[lilac bluff]

network 1423

[slim glacier]

#payment-support

[modern charm]

i made a ticket

[sour pagoda]

wth why drons are bug on rustoria eu long?

[slim glacier]

u have a network ticket?

[lilac bluff]

yes

[slim glacier]

looking

[lilac bluff]

can u help me

[slim glacier]

trying

[raven mist]

Whats bugged?

[marble mantle]

Hey, @cerulean mason

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rotund swan]

@west mica i was typing a kids name in chat and got banned is there anything u can do

i got banned for an hour

[hallow kernel]

When will us med vip restock

[west mica]

?steamid

[marble mantle]

Hey, @rotund swan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[slim glacier]

#vip-stock-role-assign #vip-stock-alerts

[quiet talon]

@west mica 76561198201357035 help solve the problem

[rotund swan]

76561199235624501

[quiet talon]

!appeal

[marble mantle]

Hey, @quiet talon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[oblique barn]

can I transfer my VIP to a friend?

he thought he had VIP but got AFK kicked

[quiet talon]

@wispy loom reply to the ticket network-1437

[oblique barn]

I relize this will be a permeant transfer and ill be in queue if i get off

[tulip silo]

any admin can ban a cheater on EU Long ?

[timber oar]

paid for builder plus but its not working

[faint bane]

i got kick for eac cooldown 15 min

any fix?

[ancient dune]

no fix unfortunately

[ancient dune]

!ticket

[marble mantle]

Hey, @tulip silo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

#payment-support

[ancient dune]

#payment-support

[ancient dune]

it will be replied to when he is available

[tight kindle]

!appeal

[marble mantle]

Hey, @tight kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[radiant sorrel]

@timber bridge

i got banned rn said come to discord

[timber bridge]

#368790610783764480

[radiant sorrel]

here

[ancient dune]

@paper pike do you need help with something?

[gentle knot]

i need

[paper pike]

yea im purschase vip in another server

[gentle knot]

why rustoira dont add monthly wipe but no bp wipe like rusty mooses ?

[split vector]

is there global vip?

[ancient dune]

#feedback-suggestions 🙂

[rotund nexus]

Hello admin

[ancient dune]

no

[ancient dune]

hello

[rotund nexus]

i would like to know why did solen get banned

[split vector]

why was it removed?

[rotund nexus]

for shit talking in chat

[ancient dune]

he is discussing with an admin currently. thats his business

[rotund nexus]

but there is no rules against talking shit

[paper pike]

I bought one on the server in Europe and one in the United States, yes, they can change the one from Europe to the United States and have 2 months, if not, make a refund

[rotund nexus]

its a video game no way people get triggered about getting called names

[raven mist]

Let them talk about it 🙂

[ancient dune]

excessive toxcicity is a rule we have

[ancient dune]

#payment-support

[paper pike]

ok

[mystic timber]

when will thay restock the VIP for US Medium

[ancient dune]

!vipstock

[marble mantle]

Hey, @mystic timber

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[timber bridge]

You should be good to rejoin

[devout dune]

If I was attempted to be given VIP by someone but they gave it to the wrong steam ID - can you transfer it to where it was meant to go?

[ancient dune]

#payment-support

[ancient dune]

just restocked! 😄

[tulip silo]

can an <@&274971100184576010> check the Ticket #f7fc1e pls

[ancient dune]

it will be reviewed when admins are available

[fair falcon]

how if i code locked my door does a raider have access to it

??

[ancient dune]

raiding the door and replacing it
or guessing your code

[paper pike]

One question and the vip that I bought wrong, can I give it to a friend?

[tulip torrent]

I bought VIP for long and it charged me and everything and I don't have it.

[slim glacier]

#payment-support

[slim glacier]

#payment-support

[mellow idol]

cant even get in to long saying steam auth and i have VIP

[ancient dune]

!gamefiles

[marble mantle]

Hey, @mellow idol

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[fallow crane]

Excouse me but am trying to join rustoria us long for 4hours and only one person moved in queue i was second now am next for about an hour so pls tell me why

[ancient dune]

because people arent leaving

[fallow crane]

No shit people are leaving my guy left and nothing moved forward so dont lie to me

[slim glacier]

not working like that

[ancient dune]

im assuming after leaving he immeadiately rejoined

[mellow idol]

still saying steam auth timeout after i verified game files... me and my teamamtes arent working. both have VIP

[fallow crane]

Yeah he rejoin league of legenda

[ancient dune]

oh wait sorry i didnt realise which server you were talking about
because pop is higher than the actual server cap all of the inflated slots are vip slots. so as people leave they are lowering vip slots
once it reaches 650 then it will count as queue

[mellow idol]

what about me having VIP and still not being able to do load in

just got raided and couldnt join but can join all the other servers lol

[small vector]

yeah legit

i cant join

with vip

[mellow idol]

like i hope ill get refunded for it

[ancient dune]

is it putting you in queue?

[small vector]

no

kicks me out to steam auth timeout error

[fallow crane]

Thats my boy no longer talking shit to me as I expected money is the answear

[strange saffron]

shenz

[mellow idol]

no. saying steam auth timeout. I tried uninstalling/reinstalling, verified game files, still wont work

[small vector]

even though i should be able to insta join with vip

[strange saffron]

any admin that could get on Zeus eu rq

[hushed finch]

Steam is currently having issues right now. This is not on our side.

[strange saffron]

there is a clan of 6 just spamming the nword

[ancient dune]

im not sure how i was talking shit but ok then?

[balmy cypress]

Please make a #payment-support ticket

[balmy cypress]

same with you, make a ticket

[strange saffron]

@hushed finch there is a clan of 6 on EU zues 5x spamming the nword in chat

[mellow idol]

how is that the case when I can load into other servers then?

[small vector]

i want the vip and to play

[ancient dune]

Luke here to save the day 🙏

[wheat parcel]

did BR main south america get changed?

[hushed finch]

I'll take a look, could you send me a DM?

[strange saffron]

hello luke my little baby 😄

[balmy cypress]

If your VIP isn't working, make a #payment-support ticket

[rotund nexus]

hahah

[balmy cypress]

#payment-support

[clever gale]

[timber bridge]

You are probably effected by the steam outage.

[timber bridge]

^

[wheat parcel]

did BR main south america get changed to rustoria.co US main??

[mellow idol]

damn steam man, i swear steam always fumbles the bag lol

[dreamy gazelle]

on us main it doesnt let me load in im just getting steam authed and i restarted n everythin

[timber bridge]

Unfortunately, steam isn't something we can control :/

[tribal nova]

how do i fix a steam auth timeout?

[timber bridge]

Just have to wait for steam to come back online.

[tribal nova]

oh alrighty

thanks for the help

[timber bridge]

Np!

[real pollen]

hi i cant recconect to the rustoria long : steam auth timeout can someone help

[limber knot]

same here and i have vip..

[real pollen]

me too

[timber bridge]

You are most likely effected by the steam outage.

Unfortunately it is out of our hands.

[real pollen]

oh its steam fault?

[gleaming hound]

Exactly, yeah. We have no control over it sadly.

[mellow idol]

No worries, appreciate the help

[real pollen]

shit platform haha

[gleaming hound]

So if you have VIP, or not we can't control it sorry going have to wait till Steam decides to work

[mellow idol]

hopefully steam fixes itself soon

[real pollen]

thanks @timber bridge

[gleaming hound]

Hopefully haha, will be lots of people having this issue

[timber bridge]

No problem. It does seem they are slowly getting them back online.. however not sure on anything.

[limber knot]

yes but it allows me to join rusty moose and other servers

just wont allow rustoira

[gleaming hound]

I am not sure how exactly it works to be honest with you, but I assure you, it's nothing in our control and will be Steam not working

[lime wyvern]

<@&874995535881326632> Is US 10X wiping again tomorrow?

[mellow idol]

looks like its working again

[timber bridge]

Yes it will.

[lime wyvern]

Thank you

[timber bridge]

Yeah slowly looks like connections are being restored. 🙂

[coral token]

Us main down!

[wispy merlin]

us main down?

[fiery surge]

Us main down

[woeful sinew]

this guy on eu long keeps saying n word in voicechat nice

[wispy merlin]

Is Us main actually down or do I have a glitch?

[timber bridge]

It is currently down, should be back online shortly.

[blissful current]

Main down @spare widget

[opaque torrent]

cringe idiot thats not even an actual admin

[white hearth]

How long until we can buy vp again?

vip*

It says sold out for US long

[fiery surge]

<@&274971100184576010>

[timber bridge]

You can get notified when it is back in stock with #vip-stock-role-assign and #vip-stock-alerts

[timber bridge]

?

US Main is booting

connect main.rustoria.us

[verbal thorn]

How long do you have to wait to play on your servers after a game ban, think I'm at like 140 right now

[timber bridge]

Depends on how many you have,
1GB - 180
2GB - 365
3GB - Perm

[verbal thorn]

Just have 1, thanks

[timber bridge]

Np

[quaint cave]

how do i like connect me discord to my ingame steam account thingy

to get the /kits and stuff

[marble mantle]

Hey, @quaint cave

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[quaint cave]

thankyou

[white hearth]

Hello the discord say US long is in stock but the webite says it is out of stock

[ivory escarp]

like i get that its a Rustoria.Co US SMALL and the whole point is that its a small server but can there be like 25 more players allowed in the slots 💀

[timber bridge]

It only sends a message when it comes back in stock. You can use #vip-stock-role-assign and #vip-stock-alerts to get notified when it comes back in stock.

[timber bridge]

Unfortunately, slots are dynamic and are based on hardware performance. However, if you'd like to see this increased please make a #feedback-suggestions

What grid?

I will load in and fix it.

Thanks for letting us know.

[hearty ice]

restock long vip!!!!

[timber bridge]

On the cliff edge right?

[hard adder]

hey, can i talk with someone?

[ancient dune]

regarding?

[hard adder]

bug or cheater

on 2x vanillia eu

[timber bridge]

Should be patched now.

[marble mantle]

Hey, @hard adder

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[signal ether]

If the VIP is out of stock, when is it in stock

Thx Doom

[timber bridge]

You can get notified about vip stock via #vip-stock-role-assign

[signal ether]

okay Thx

[timber bridge]

Np! It will ping you in #vip-stock-alerts when it is re-stocked.

[wintry copper]

can i get unmuted on rustoria eu long? i've got automuted for 12 hours but didn't even want to say anything wrong

[raven smelt]

No your mute will remain

[wintry copper]

why

[raven smelt]

You said something you were not supposed to say

[scarlet pecan]

how do i cancel my monthy payments

[marble mantle]

Hey, @scarlet pecan

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[near halo]

s

[raven smelt]

?

[near halo]

mb that was a mistake

[fast halo]

i got muted

because i said fighting you is like fighting pakistan

as in numbers how is that offensive

[ancient dune]

#support message

[lone wave]

guys i goto banned

[fast halo]

no but like if i say fighting you is like fighting 100 people army

[lone wave]

for playing with hacker

[fast halo]

its the same thing saying pakistan i just ment that theres a lot of you as in pakistans army

[lone wave]

what do i do\ i didnt know he was hacking

[raven smelt]

!appeal

[marble mantle]

Hey, @lone wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lone wave]

Guys

how do i get unbanned?

i did nothing i swear i would never use any type of cheats

i played with this hacker accidently he was closet hacking

[raven smelt]

You need to make a appeal

[lone wave]

I did a appeal

[raven smelt]

A admin will look at it as soon as they can .

[lone wave]

ook thank you men

[frigid bluff]

I bought VIP for the wrong server. I bought it for rustorial ong like 1 hour ago and my wifi just went back up and I was wondering if you could transfer it to med

[raven smelt]

#payment-support

[untold tiger]

hello, I'm having an issue for some reason I've been banned, I have never cheated on any game much less rust. Rustoria US main was always my favorite can someone pleasse help?

[raven smelt]

!appeal

[marble mantle]

Hey, @untold tiger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[untold tiger]

this ban happened quite a while ago, I tried to send in an appeal but it tells me that something is incorrect with my username and password when I try to link my account

[raven smelt]

Whats your steam id

[novel mantle]

i cant log into steam on toria website. vip finna sell out

[raven smelt]

Why cant you log in

[novel mantle]

steam was down. I factory reset my pc so none of my accounts are logged into websites rn. When i click login in it does nothing and when I do it on my phone it just keeps saying wait 5 seconds

Something with steam synchronization right now and since I wasnt logged in before it happen i got fucked

[untold tiger]

also having a problem with my steam i cannot even open my community tab to get my ID

[raven smelt]

!steamid

[marble mantle]

Hey, @untold tiger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[untold tiger]

im going to restart my computer moody, i can get my id from the community page, something is going on wierd, i appriciate your time and will get right back to you

[novel mantle]

oh so its happening to a bunch of ppl then

[errant horizon]

why cant i cancel my subscription

[novel mantle]

steam is fucked rn

[errant horizon]

its not steam

[novel mantle]

yes

you bought it through steam it refunds through steam.

[errant horizon]

u dont buy it through steam

[novel mantle]

you log into your steam account. It gets put onto ur STEAM account

[formal herald]

you get it on steam

[novel mantle]

this guy is braindead

[formal herald]

ong

[near halo]

you get it on steam

[novel mantle]

if long sells out again imma break my monitor

[formal herald]

ong im just tryna play too

[errant horizon]

@raven smelt help man

[formal herald]

keaton do you want to team up

[errant horizon]

i cant cancel my subscription

[raven smelt]

If you guys are having steam related issues there is nothing we are able to do you will have to wait

[errant horizon]

@raven smelt

[formal herald]

its just a steam issue

mod cant help you

[near halo]

its not steam issues, just get a admin to help u with ur payment, chat mods prob dnt know much

[raven smelt]

!cancel

[marble mantle]

Hey, @errant horizon

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[novel mantle]

im not a chat mod just having a similair problem rn lmaooooo

[formal herald]

@novel mantle lets team up

[novel mantle]

i actually dont really play

i just collect vip

[raven smelt]

This is support channel not lfg

[errant horizon]

zzzz

[formal herald]

@raven smelt let me be me

[novel mantle]

fr dont hate on bros flow

[formal herald]

rust rizzington

[novel mantle]

@errant horizon my friend fixed the refund issue by dumping diet coke on his motherboard

[errant horizon]

Ban this kid.

[raven smelt]

If you guys dont need support please move to #general

[novel mantle]

cinny needs mental support

[errant horizon]

hows that que lil bro

[novel mantle]

@errant horizon

[formal herald]

@raven smelt do you have a gripasaurus rex talking to me like that

[untold tiger]

hey moody

[drowsy maple]

Take it to general

[untold tiger]

I figured it out, with the new update to steam the computer needs to be restarted twice to take full effect.

btw did you have time to help me with this ban problem? I have my steam id ready

[raven smelt]

Whats your steam id

[untold tiger]

76561198873052168

[raven smelt]

Give me a moment

[untold tiger]

ok

[hasty flame]

hey dale

i got a question can u help

where do i make a ticket

[marble mantle]

Hey, @hasty flame

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[drowsy maple]

Hi, go ahead and give me DM.

[untold tiger]

whats up Dale

[runic marlin]

Depends on the situation, please make a ticket in-game or on our website (https://rustoria.co/tickets/report) and we'll look into it asap.

[snow bloom]

playing ur servers

[runic marlin]

We'll look into it and act as we feel is appropriate. Please make a ticket and include as much as information and evidence you can on the issue and we'll investigate it 🙂

[untold tiger]

I don't even know why I was banned to begin with im sorry

?

[lyric quiver]

not ok

do not let it happen again

[snow bloom]

made the ticket

[runic marlin]

Thank you! I'll not be able to look into it personally as I'm going to go off my PC now but I assure you one of the other admins will have a look into it as soon as possible

[lilac edge]

where do u apply for an unban i was banned like 2 years ago

[raven smelt]

!appeal

[marble mantle]

Hey, @lilac edge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thorny token]

Is there anyway to get another appeal for a banned account if you appealed at the time of the offense and that was a long time ago?

[drowsy maple]

!appeal

[marble mantle]

Hey, @lilac edge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drowsy maple]

!steamid

[marble mantle]

Hey, @thorny token

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drowsy maple]

gib steam id ill take a look

[thorny token]

Oh its not me I'm just asking for my friend

[lilac edge]

76561198448066899

[deft plume]

why is the rustoria wiping on the 10x eu when it wiped today

[thorny token]

He pasted it Dale, thanks for the help.

[deft plume]

dose anyone know @drowsy maple

[drowsy maple]

I didn't speak with the people in charge of that, but historically, we have done that.

[deft plume]

okay

[drowsy maple]

Did you put in an appeal on the website? bans.rustoria.co

[lilac edge]

it got denied years ago

[drowsy maple]

can you try again?

[lilac edge]

nope

[oak estuary]

Can I jus get the us main and us medium role plz

[thorny token]

It says the report has already been processed on the site, so hes unable to request another appeal.

So hes unable to resubmit but I don't think he received a gameban or anything.

[stable forge]

evening

[raven smelt]

Do you need any help

[stable forge]

Was wondering when the 10x is wiping tried looking on the discord server for it but im abit stupid, Thanks.

[raven smelt]

#oldserverinfo

[stable forge]

Ah i see, Thank you I'm also blind in my left eye so must of scrolled past that one, Thanks mate. Have a good evening.

[nocturne cipher]

@drowsy mapleExcuse me, could you check your private messages?

[drowsy maple]

one moment please

[nocturne cipher]

kk ty

[drowsy maple]

I've taken a look at the account. Looks like due to the nature of the ban, it's going to be a final decision.

[lilac edge]

what does that mean

like nature

[ancient dune]

#vip-stock-role-assign

[thorny token]

I'm confused because it said scripting but I don't see a gameban on the account.

[ancient dune]

no gameban doesnt mean he isnt scripting / cheating

[thorny token]

Yeh totally but it was like 2years ago.

[lilac edge]

not banned on any other server aswell

[thorny token]

Oh well if it can't be fixed it can't be, was just hoping he'd be able to review and discuss with someone.

[oak estuary]

But will that give me notifications if someone’s @ main for server crash for example?

[ancient dune]

no the role is only for vip stock notifications

[oak estuary]

How do I subscribe to those other notifications?

[ancient dune]

we dont have a system for that

[hoary swan]

/report

[marble mantle]

Hey, @hoary swan

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[nocturne cipher]

!appeal

[marble mantle]

Hey, @nocturne cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[patent needle]

how do i claim santassignals kit?

its not letting me

[ancient dune]

to my knowledge this isnt a thing anymore (im not certain i dont play modded much )

[idle dove]

can i get money back for a vip i bought the wrong one

[drowsy maple]

Since you are being reasonable, I will bring it up with the staff team at our next meeting.

[ancient dune]

#payment-support

[raven smelt]

@tiny citrus

[raven smelt]

!appeal

[marble mantle]

Hey, @raven smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[nova narwhal]

i have been waiting in q as ur next for 30 min

[signal ruin]

@drowsy maple Hi! i got banned for hacks\macro but i never use macro\hack i already send a appeal what i have to do?

[ancient dune]

if you have appealed the banning admin will review when available

[signal ruin]

okay

how long will it take?

[tropic cipher]

chiting in cargo ship

[drowsy maple]

/ticket

[marble mantle]

Hey, @tropic cipher

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tropic cipher]

/ticket

[marble mantle]

Hey, @tropic cipher

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[loud flame]

hey oat, my teamate has been banned for ban evasion ? he doesnt use a vpn and he doesnt have a low hour account. we have been playing on rustoria 2x eu and our switch to the us rustoria 2x caused this.

can you help?

@ancient dune

[signal ruin]

bro, how will i know if u unban me?

[ancient dune]

check the site regularly and it will tell you

[loud flame]

@ancient dune

[ancient dune]

tell him to go to https://bans.rustoria.co

[signal ruin]

every day?

or in 24 hrs

[barren arch]

w\

[fast halo]

Yo admins honestly can one of you unmute me on eu medium? i sayed "Fighting you is like fighting pakistan" couple hours ago and im sorry i know it is bad.

[loud flame]

bro its 1-3 days

[night thorn]

how do we open a ticket

[raven smelt]

!ticket

[marble mantle]

Hey, @night thorn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[signal ruin]

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN. what does it mean?

like i get unbanned?

[true coyote]

Hello! How to solve error eac easy anti-cheat client protection not active null client?

[west osprey]

Try appealing as if you are muted instead of banned

[signal ruin]

nah i dont swear i get unbanned

[west osprey]

whats your steam ID

[signal ruin]

https://steamcommunity.com/id/iUiTheBuilder/

[west osprey]

Yes, I dealt with your appeal. It looks like you are on the server now

[signal ruin]

thanks

[fast halo]

sis lorie

could you take a look at my appeal on eu medium

76561198411709600

[west osprey]

bro hardey

you're not banned?

[fast halo]

i aint

mute appeal ;/

kinda said something offensive for some people didnt think about it before saying

[west osprey]

I've removed your mute. Please refrain from using this type of chat in the future.

[fast halo]

I will

W sis lorie

[west osprey]

Alright brother

[fast halo]

damn u actually kinda chill

IG/snap?

[west osprey]

https://tenor.com/view/modcheck-discord-twitch-spongebob-looking-gif-21451454

https://tenor.com/view/judging-gif-4584572

[fast halo]

aye i need an answer not gif's

[vernal vortex]

🫣

[deep granite]

guys when do vips slots come back

they sold out rn

[fast halo]

shush im making moves rn

[vernal vortex]

Rizzler

[fast halo]

on god

[west osprey]

We're going to keep this channel to support issues

[deep granite]

!stock

[fast halo]

no worries ill slide in them dms

[west osprey]

#vip-stock-role-assign

[fast halo]

Come on sis lorie dont leave me hanging like that check dms

[timid sable]

can u get banned for saying that you cheat in chat

[fast halo]

not really

saying that you cheat doesnt really mean you cheat does it?

[paper fiber]

yo

i got banned

for exeeding team limit

when it was only three of us

lol how can we get unbanned??

<@&274971100184576010>

[fast halo]

@paper fiber dont @ admins also you can make a ticket on rustoria's website

https://rustoria.co/tickets/report

[feral venture]

If someone has a game ban how old does it need to be to play again?

[west osprey]

If they were game banned while playing on our servers the ban is perm, if not if its just the one game ban our policy is 180 days.

[paper fiber]

lori i sumbit ticket how do i know when its reviewed

[barren anvil]

!ticket

[marble mantle]

Hey, @barren anvil

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tribal condor]

I'm unable to connect its showing
Disconnected: Couldn't Download level procedural_4001_2d....(Cannot connect to destination host)

please help

[lone wave]

Guys

I appealed

how much time does it take to get look into?

pls rustoria staff

take a look into my ticket

my names redbull banditcamp.com

[noble terrace]

Appeals take an average of 1-3 business days to be replied to, but can be shorter or longer depending on the situation.

[tribal condor]

I'm unable to connect its showing
Disconnected: Couldn't Download level procedural_4001_2d....(Cannot connect to destination host) <@&274971100184576010> <@&415898423460626432> <@&864870863957393458> <@&874995535881326632> <@&393554009799000064>

[waxen fable]

hi i cant log into any rustoria server because i got this error, anyone knows about it?

it says couldnt download level

[tiny citrus]

when will my ban appeal be looked at?

[noble terrace]

Appeals are typically answered within 1-3 business days, but can take longer or shorter depending on the situation. When did you submit the appeal?

[tiny citrus]

today

[noble terrace]

Then please be patient. 🙂 Your appeal will be reviewed as soon as the banning admin is able to do so.

[tiny citrus]

[waxen fable]

what about my error? is there a solution?

[fickle quail]

hey can you admins check the fucking tickets on the 5x?

literally 3 cheaters get on it bro

[tribal condor]

same issue

[tribal condor]

please tag me if you find the solution

[fickle quail]

<@&274971100184576010>

[noble terrace]

Trying to find an answer for you guys!

[drowsy maple]

hi, which 5x?

[tribal condor]

thank youu!

[fickle quail]

5 solo duo tro

[fickle quail]

made two tickets

[drowsy maple]

Working on it now, please bear in mind we are very busy with wipe.

[fickle quail]

sorry bout that, I appreciate it

[minor nymph]

connect main.rustoria.uk why is it that when I use this connection, I get thrown to some Amsterdam

is this normal?

[waxen fable]

@tribal condor try to go to your rust map folder and delete em all

[tribal condor]

okay

[wide rapids]

Sir how can I get unban Vpn

76561198392396140

[waxen fable]

@tribal condordid it worked? it didnt on me

[rigid topaz]

Is coderaidning alliere

Allowed

[hushed finch]

Yes, no rules against it

[tiny citrus]

yooooo if its that easy

can i get upbanned for wanting to play rust at my gf's house who lives in a different country

^ not a joke

[hushed finch]

!appeal

[marble mantle]

Hey, @tiny citrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tiny citrus]

i already did I was just laughing at the buffoonery

[raven bison]

@tribal condor dm me

[tiny citrus]

yo

i got a question why does that guy get unbanned for VPN and I got banned for the same thing but have to make an appeal

[hushed finch]

!steamid

[marble mantle]

Hey, @tiny citrus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hushed finch]

I'll take a look for you

[tiny citrus]

76561198311075693

I am originally from Canada but an visiting my gf for the holidays and wanted to play rust this wipe and got banned when trying to join us mondays for I assume logging in from a different IP since im in a different country now and not in Canada I am only staying for a month and will be back at the start of Feb

[nova orchid]

@hushed finchHello, what should I do if I am vpnban？

[hushed finch]

!steamid

[marble mantle]

Hey, @nova orchid

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[nova orchid]

76561199204852797

[feral venture]

Okay Ty

[tiny citrus]

any luck?

[hushed finch]

Doesn't look like a VPN ban. Please appeal. https://bans.rustoria.co/

[tiny citrus]

am i good to play again?

[hushed finch]

Takes time to look into tickets and support requests. Still looking into your issue. Thanks

[tiny citrus]

oh im sorry

[nova orchid]

I never played in a team. I played alone. Got a 7-day ban for no reason

[hushed finch]

Send me a DM please

[tiny citrus]

done

[hot steppe]

guys please can you send me 5x rustoria 155 people

server ip?

[hushed finch]

Please appeal. The ban looks correct on our side.

[hot steppe]

i saw server

[nova orchid]

ok thank

[hushed finch]

You can click the server and it will tell you all the information.

[tribal nova]

is it allowed to full seal bases?

[inner escarp]

Any Active Admins

@hushed finch U on bro

[raven smelt]

How can I help you

[ruby kite]

how do i make a ticket?

[raven smelt]

!ticket

[marble mantle]

Hey, @ruby kite

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[inner escarp]

Theres a cheater that wont leave us alone on US small. Just got flyhacked climbing our wall to the roof

[raven smelt]

You need to make a ticket

[inner escarp]

Can we just

Join support channel

cuz its blatant

[raven smelt]

Okay

[ruby kite]

thank you, i made a ticket.

[raven smelt]

No problem bro

[hushed finch]

Do you still need help?

[hushed finch]

No rules against it

[last moon]

!ticket

[marble mantle]

Hey, @inner escarp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[minor nexus]

!ticket

[marble mantle]

Hey, @minor nexus

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[inner escarp]

Thanks guys @hushed finch @raven smelt

[snow sigil]

!ticket

[marble mantle]

Hey, @snow sigil

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[snow sigil]

!appeal

[marble mantle]

Hey, @snow sigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shut wadi]

!appeal

[marble mantle]

Hey, @shut wadi

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pallid robin]

https://steamcommunity.com/id/MexicanSLave/ harck

[ancient dune]

!ticket

[marble mantle]

Hey, @pallid robin

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[umbral willow]

add slots

[slim glacier]

!slots

[marble mantle]

Hey, @umbral willow

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[slim glacier]

and dont spam

warned u

[vale crag]

i bought vip but is still in que. Can someone help?

[raven smelt]

Are you sure you bought it for the right sever ?

[vale crag]

yes, my mate had same issues yesterday

[raven smelt]

#payment-support

[fast pagoda]

!ticket

[marble mantle]

Hey, @fast pagoda

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @subtle olive

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle olive]

Any admins online?

[lone hinge]

Not an admin, but a moderator. How may I help you?

@subtle olive

[pine trail]

!appeal

[marble mantle]

Hey, @pine trail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[raven bison]

@subtle olive Wait for your ticket to be looked at

Don't call people out

[marble mantle]

Hey, @fallow mica

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle olive]

Ah, okay. My apologies. It's just annoying to keep dying and losing to kits to people who are obviously hacking with bought accounts.

[slow saffron]

check tickets please!! i have problems thx

[raven smelt]

Admins look at tickets as soon as they can.

[slow saffron]

thx

[tight eagle]

any admins on?

[lone hinge]

Not an admin, but a moderator. How may I help you?

[tight eagle]

Not sure how the rules are and ik there are diff rules for diff servers on griefing, but this group has been doorcamping us for 6 straight hours.

[lone hinge]

https://rustoria.co/rules

You can see here everything that we moderate on our servers

[raven mist]

We dont moderate griefing and is not against the rules

[manic ravine]

how to disable the auto translate of chat?

[raven smelt]

/translate

[marble mantle]

Hey, @manic ravine

To disable automatic translations on our APAC servers, please use the following commands:

• /translate off to disable translations
• /translate on to enable translations
• /翻译 & /번역 for Chinese and Korean.

[manic ravine]

thanks

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[boreal magnet]

How do i vote for skipping of night

[lunar spruce]

!appeal

[marble mantle]

Hey, @lunar spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lunar spruce]

!ticket

[marble mantle]

Hey, @lunar spruce

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[high jetty]

Admin, why dont you expand slots at EU MAIN?

[slim glacier]

!SLOTS

[marble mantle]

Hey, @high jetty

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[high jetty]

ok, tnx

[ebon copper]

l\

[regal verge]

any admins on

rustoria long rig isnt respawning

at all

waky waky like rig isnt respawning

[clever gale]

They increased the timer on rig

[noble terrace]

When’s the last time it was up?

[regal verge]

2 hours ago

[noble terrace]

Also both rigs or just one?

Is someone camping it by chance?

[regal verge]

ive killed them all

made sure

nvmd the retards came back time to kill

[noble terrace]

Lol

Good luck!

[tender loom]

I connect to the server after 120 people and my game just crashes, can anyone help?

[paper python]

hi

[tender loom]

hi

[ashen kestrel]

Hey any idea when I'll hear back about my application for staff?

[neat pumice]

You can generally expect a response between 7-14 days after applying

[ebon copper]

ă

[ashen kestrel]

Okie doke no worries, just really want to get back to being a Moderator, rust is kinda boring without the added duties to make up the pass time

[tender loom]

I connect to the server after 120 people and my game just crashes, can anyone help?

[neat pumice]

Unfortunately not

[near halo]

I need to make a ticket for VPN, how would i do that?

without VPN my connection is very potato 😅

[neat pumice]

We allow VPNs, there is no need to apply 🙂

[near halo]

Oh, pog

[untold scroll]

!REPORT

[marble mantle]

Hey, @untold scroll

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[blissful thicket]

hi any payment supporter noline? 🙂

online*

[royal knoll]

us long crash

[valid agate]

us long down

[void tiger]

I said "N16 Base" in chat and got muted for saying bad words? IGN is Racc and Roll on toria US small

[valid agate]

<@&274971100184576010>

us long down

[rain tapir]

Fr

I need that shit up

[near halo]

still down long?

us

US Long is MIA

[royal knoll]

its not funny admins?

[lone hinge]

Make a ticket in #network-support-old and someone will help you ASAP.

[lone hinge]

!appeal

[marble mantle]

Hey, @void tiger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

NoPe

[raven mist]

#announcements

[real pollen]

why niot

why not rollback?

[near halo]

Disconnected: Couldn't Download Level: procedural_4750_5168d2b1-305e-4e84-b159-b46cd49663ec (Unable to complete ssl connection)

help please

[foggy badger]

Restart your game

If there’s still a issue verify your files

[raven bison]

@near halo #network-support-old

[near halo]

I've tried

[foggy badger]

You might want to try what dilly said

[gloomy spindle]

Any admins on

[foggy badger]

But have you verified the integrity of your games files

[gloomy spindle]

@raven bison

[foggy badger]

Can I help

[gloomy spindle]

Yes, should I dm you

[foggy badger]

Can it not be resolved here

[gloomy spindle]

Its an appeal

[foggy badger]

!appeal

[marble mantle]

Hey, @gloomy spindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gloomy spindle]

Check dm

[strange saffron]

any admin that is going to fo shit>?

there is multiple clans 8+ on a max 6 server

9922 accounts with vac and gamebans within 20 days

like frfr are the admins dead or smth?

[raven mist]

Hi Dyo, make a ticket ingame 🙂

[tough bane]

Talking to him in voice currently 🙂

[unreal sigil]

can some one help me?> i dont get notifications in rust

[foggy badger]

Rust+?

You have to have the app open and signed in on your account

Then when your in the server go to rust plus and pair it

Yo

There’s not much we can do about that

[worn jolt]

thats rust my man..

[foggy badger]

Your able to play

But you have to wait out Que

That’s a issue with your internet

[worn jolt]

it happened to me too

then it stoped

[foggy badger]

I can assure you it’s not our server crashing every 5 minutes

Yea

[unreal sigil]

no i dont get any notification in rust from rustoria (probbabli turned it off some where but i dont know what)

things like/auth and /kit informatiuon

[foggy badger]

Ahh that’s something I don’t know much about

[thorny dune]

!mutelist

[marble mantle]

Hey, @unreal sigil

To see commands properly again, follow the steps below:
https://files.rustoria.co/3Gtj86sAKKhZ9fKJQvSZgtjVGtXAJyhg.mp4

[unreal sigil]

THANKS I TRY

[shell pawn]

You can try making a ticket over at #network-support-old if the issue still is happening.

You can also try verifying your game files

[unreal sigil]

it works thanks dude!

[orchid stirrup]

Why does it say that im banned for being to many in my team when we are 3 and its a trio server

how do i contact the mods on a server

[thorny dune]

If you'd like to appeal a ban please head over to https://bans.rustoria.co/ and submit one, we will review it as soon as possible. Thank you.

[flat lava]

All this appeal stuff aside i dont understand how they can randomly ban me lol , unfair af

appeal takes 1-3 business days rip my wipe

[orchid stirrup]

same here

[void fern]

HELP ME

[fickle quail]

<@&274971100184576010> bruh I made two tickets about the ABZ clan, they were blatantly hacking and now im raided from them and they blew straight to tc? Do the tickets for the 5x s/d/t get looked at?

[raven bison]

Did you /ticket in game?

[void fern]

I entered the game after 200 people waited in line in the game, but I was banned because I was advertising, on what basis did you ban me, I did not do such a thing

[raven bison]

Steam ID?

[void fern]

https://steamcommunity.com/

sorry

https://steamcommunity.com/id/kinsagetr

[fickle quail]

yes twice

[raven mist]

You should've gotten a response tho

[raven bison]

Try to join now

[void fern]

bro

[fickle quail]

how would I check that?

[raven bison]

./ticket list

[void fern]

200 people queue

[fickle quail]

nah I just have two closed tickets

[void fern]

I've been waiting for 5 hours I think I've been beaten

[raven bison]

Good now?

[raven bison]

Press f1

and it will show the tickets

are they the ones you made?

[void fern]

won't it be a queue when i enter

[fickle quail]

dont see any in f1 console

[raven bison]

Are you in queue?

[raven bison]

Do it again

[void fern]

no

[fickle quail]

nah nothing

[raven bison]

type /ticket list again

[fickle quail]

oh ya there wego

[fickle quail]

oh so if you guys dont find anything sus all you can do is forward the accounts to EAC?

[void fern]

If I get in line can you get me in now?

[raven bison]

Sure

[raven bison]

If we cannot find anything then yes

[void fern]

ı play leguef legends ı will join 20 minute later

thanks

[raven mist]

Or look into them again when they're online

[void fern]

Thank you for being so supportive even from my family.

[fickle quail]

damn welp that sucks, thanks for the help, much appreciated!

[thorny dune]

I've DM'd you.

[tame crane]

bro why am i banned i didnt break any rules

@hushed finch it says your name in my ban thing why tf am i banned

ive talked like 2 times in chat

i dont play with any cheaters

ive never been banned before

i dont cheat and im not even good

plus my account has 780 hours so theres no reason i should be banned

[raven mist]

Dm @hushed finch and talk it out

[tame crane]

he isnt online

[raven mist]

Will have to wait unfortunatly

[void fern]

I'm in line can you put it in the game now

thank youuuuu

ı love you guys

thanks for everything

[dull crescent]

Is there an admin on here?

[lone hinge]

Not an admin, but a moderator. How may I help you?

[dull crescent]

I can't join the server it says I exceeded the group limit of 3. It's my first clan in over a year.

[viral hedge]

any admin online

[dull crescent]

I was grouped with 1 guy before yesterdays wipe.

The only other thing I can think is that I had redo my clan settings bc I did'nt know what I was doing at first

[lone hinge]

Then it means you have broken the group limit. If not you, then your group. If you think it wasn't justified try to

[lone hinge]

!appeal

[marble mantle]

Hey, @dull crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lone hinge]

Not an admin, but a moderator. How may I help you?

[dull crescent]

I did appeal do I really have to wait 1 to 3 business days?

[viral hedge]

can you come

[raven bison]

Yes

[viral hedge]

support

we there

[lone hinge]

Yes. It may be shorter even than that. Our admins work on the clock and will get to you ASAP

[dull crescent]

But I didnt exceed 3 people at once...

thanks for your help

[wooden smelt]

can you move us in vc waiting for support

[lone hinge]

Nothing I can do here. You can try appealing. It's your only option

[dull crescent]

ok

[void fern]

the queue was passing and the game was loading then put it back in the queue

[wooden smelt]

i need a help

@lone hinge

[dull wraith]

Hey, how can i help?

[wooden smelt]

can we talk better i have to show you video

[dull wraith]

Of a cheater?

[wooden smelt]

nope

[lone hinge]

I think you may have to DM Dilly here as he was the one helping you before. Can't do anything myself

[dull crescent]

Just curious if creating a group then leaving it then rejoining the same group can trigger the ban....

all the same people.

[void fern]

sure thank you

[wooden smelt]

Of a shitty rock glitch

[dull wraith]

you can go to https://rustoria.co/tickets/report to report the bug

[wooden smelt]

bruh they are keep using it we lost 120 rockets of it

[thorny dune]

When you say rock glitch, do you mean someone is inside the terrain?

[wooden smelt]

someone inside the rock

i have a video i can prove they are killing everyone , and keep using it 24/7

[wooden smelt]

.

[thorny dune]

Please submit a ticket in-game and this will be looked into as soon as possible.

[raven smelt]

How can I help you

[wooden smelt]

bro i a ticket is useless i want them to get banned thats what the rules said ,Abusing glitches/bugs to gain an unfair advantage is not allowed.

[raven mist]

We have a central place to report it, please use it

/ticket

[marble mantle]

Hey, @raven mist

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven mist]

Use our website, or report ingame please

[radiant shadow]

It's been eight days now...

[raven mist]

!steamid

[marble mantle]

Hey, @radiant shadow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[radiant shadow]

76561198135149546

[raven mist]

Will forward to banning admin

[strange saffron]

@raven mist join mn call is

[radiant shadow]

What do you mean by "banning admin"

[strange saffron]

the admin that banned you

[radiant shadow]

Ok, thk

[strange saffron]

np

[near halo]

I go t banned and my ban request was put in 2 days ago

[raven mist]

Should be unbanned now

[near halo]

Shenzzy

I put in a ban request 2 days ago and I haven’t got any messages

[radiant shadow]

So I'll be unbanned now?
Because of the translator it's not very clear.

[raven mist]

Yes

[raven mist]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dull crescent]

I re read the rules and realized that I got banned bc I deleted my clan then recreated it because my temates couldnt figure out how to join. It was all in a short span of time nothing nefarious. . Do you think they'll forgive it or should I just give up? Thanks again.

[radiant shadow]

Finally, I thank you very much!!!

[near halo]

76561199230756305

I apologized from my ban u can check I’m sorry for what I said