#support

1 messages · Page 116 of 1

pallid mesa
#

My friend has linked his steam account and ingame it says its been linked but when he trys to claim 5x steam kit it states he has no perms

misty scroll
#

Or alternatively tell them to type /auth and then try again

pallid mesa
#

76561198438953745

#

He did it said he has been auth

turbid swan
#

how to see us monday server mapp

tawny cairn
#

i got banned for hacking

misty scroll
subtle cape
marble mantleBOT
#

Hey, @tawny cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

misty scroll
#

I believe I know how to get it fixed, but I'll need their help

pallid mesa
#

Alright

#

Would u like his discord?

misty scroll
#

Or just tell them to DM me on Discord

pallid mesa
#

@unkempt sky

near halo
#

yo

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i need help with a ban

#

i have a vac ban that is 3444 days old and i cant play on your servers

misty scroll
near halo
#

but that takes 1-3 days

misty scroll
#

Yes

#

Indeed

near halo
#

what would be the reason then? it sais im banned for ban evasion

misty scroll
#

Without seeing your appeal, I can only guess

near halo
#

okay i will make an appeal

pine dew
#

i need help with a ban

slim glacier
marble mantleBOT
#

Hey, @pine dew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pine dew
#

i have appealed

misty scroll
reef sage
#

im banned on 2x for chat violation and it says i have to come to discord

noble terrace
reef sage
#

CHNIBE

#

whith omse chinese gisn in front of it

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some*

noble terrace
#

can you take a screenshot of the loading screen for me that has the ban message?

#

you can DM if you need to

reef sage
#

sure

finite mason
#

how do i know if my appeal got denied?

near halo
#

Hey recently i got banned from EAC for a suspension and i got unbanned and now its saying i got banned for hacking from rustoria

#

as it was a game suspension

#

i will allow a pc check and everything as i do not do this

#

@noble terrace

noble terrace
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tribal nova
#

how do i appeal
?

noble terrace
marble mantleBOT
#

Hey, @tribal nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tribal nova
#

how do relogin on the link? my brother uses my pc for this server on a different steam account and he has it linked

marble mantleBOT
noble terrace
#

Then you should be able to relink it to yours.

tribal nova
#

do i have to do thru the server?

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when im in it?

covert marsh
#

Once you send an unlink request and it is processed as accepted, you will be able to go to the same linking website and just sign into steam where you did the first time, and then if your rewards don't appear in game depending on the server you play on, you may have to type "/auth" in game.

tribal nova
#

Im currently banned and i cant seem to figure out that how would i be able to make an unlink request on the website or i may just be ignorant

marble mantleBOT
#

Hey, @tribal nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

covert marsh
#

Click this and fill out the request form provided

#

this will be the following screen after you click the unlink button

mighty breach
#

My friend is trying to buy me que skip for the mondays server US can someone tell me how he can do that

#

@covert marsh

zealous kettle
pallid blade
#

is any one getting a EAC temp cooldown on monday wipe?

covert marsh
tribal nova
pallid blade
covert marsh
# tribal nova im only linked to steam and do not see that little icon

Go to the top right and sign out of the steam account you no longer want to use and sign into the new one, our website accounts are based on steam accounts, if your discord or other options are linked to the old steam account you must fill out a unlink request for each of these and then proceed to sign into your new steam account and relink all of them after they were approved.

covert marsh
# pallid blade same problem

Have you tried verifying your rust files in steam, under rust properties? Most times restarting the game works for me but if that doesn't verifying the files should fix it

tribal nova
covert marsh
#

After you logout, go to steam on your web browser and make sure to sign out, if you are signed in it will automatically resign you into the same steam account

tribal nova
#

i am logged out on steam and yet its still doing the same thing? im just really confused

pallid blade
tribal nova
#

wrong channel

covert marsh
covert marsh
tribal nova
#

if this fails can i just be unbanned?

covert marsh
#

If you're banned for any reason on our servers you'd have to make an appeal

#

!appeal

marble mantleBOT
#

Hey, @covert marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusk forum
#

how much pop does rustoria us monday go to?

cuz its 638/650 with a 200 player queue

covert marsh
#

@dusk forum 500-600 slots on our vanilla mondays server

dusk forum
covert marsh
#

You could bypass this via queue skip but other than that unfortunately you'd have to wait in queue

dusk forum
#

yeah

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welp unlucky

covert marsh
#

I know the feeling, good luck with your wipe though!

tribal nova
#

i sent in my appeal!

near halo
#

@balmy cypress

young lagoon
#

how do i make a ticket

covert marsh
marble mantleBOT
#

Hey, @young lagoon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

young lagoon
#

can a admin contact me

shy root
#

!ticket

marble mantleBOT
#

Hey, @shy root

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silent mica
#

!ticket

marble mantleBOT
#

Hey, @silent mica

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

void pivot
#

!appeal

marble mantleBOT
#

Hey, @void pivot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lilac tendon
#

!appeal

marble mantleBOT
#

Hey, @lilac tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Hey is someone able to check on my appeal please

lilac tendon
#

no shutpu

warped ocean
near halo
#

Man its a simple issue

#

i just want to be able to play the server

sharp birch
#

can my appeal be checked please I have a good start on the server and me and my friend are just trying to play

lilac tendon
#

what does Note that id.rustoria.co is not affiliated with Steam or Valve

#

what it mean cuz i cant sign in

covert marsh
vernal vortex
covert marsh
lilac tendon
#

i cant sign in so i cant make a ticket

covert marsh
#

What are you trying to make a ticket for?

lilac tendon
#

ban appeal i joined and i got banned automatically fo some reason

#

it lets me load in n shit and then it bans me

covert marsh
#

!appeal

marble mantleBOT
#

Hey, @covert marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

covert marsh
#

@lilac tendon

lilac tendon
#

thing is i cant sign in

covert marsh
#

Was your ban a server ban or EAC?

lilac tendon
#

how can i tell

covert marsh
#

Where the black lines are, on your steam profile does it say VAC banned or Game banned?

lilac tendon
#

it says gamebanned but it isnt from rust

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i can load into other servers in rust

covert marsh
#

Okay so it is a server ban

lilac tendon
#

yeah but the thing is i havent been in your guys server for like a year

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so idk why im banned

covert marsh
#

Would you happen to be banned on another steam account?

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Or an old ban?

lilac tendon
#

no

covert marsh
#

Does it just disconnect you or does it give you a ban reason?

lilac tendon
#

it just says banned

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im trying to ban appeal but i cant sign in and make a appeal

covert marsh
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and then go back to the ban appeals and refresh it

lilac tendon
#

still cant sign in

covert marsh
#

Would you mind joining Waiting for support, if you can screenshare I may be able to help you because currently I'm not sure what the problem could be

lilac tendon
#

yeah

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where do i go

covert marsh
#

Are you mudlife?

lilac tendon
#

whats that

proven isle
#

any mods on the 10x curently? im in vc

covert marsh
#

Serks join the Waiting for support VC under the this chat

raven smelt
#

Did you make a ticket also please don’t call out people when reporting

proven isle
covert marsh
marble mantleBOT
#

Hey, @proven isle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

proven isle
#

thanks

#

the 10x server is not able to be selected on there?

covert marsh
covert marsh
#

Thats for US are you looking for EU instead?

proven isle
#

EU

proven isle
#

thx

covert marsh
#

🙂

#

Do you happen to have their steam id?

proven isle
#

i posted a ticket. It wouldnt let me look up using steam id, i had to look him up by name

covert marsh
#

Both work!

solid steeple
#

i am banned havent even been on the server before

ancient dune
solid steeple
#

unclear

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reason unclear

ancient dune
#

nuclear?

solid steeple
#

yesss

ancient dune
#

@tough bane

tough bane
#

dm me your steamid

solid steeple
#

1107040170

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oops

ancient dune
marble mantleBOT
strange saffron
#

is any admin gonne do smth on zeus EU or wahat there is elgit a 10 man roaming

strange saffron
#

done multiple times

solid steeple
#

76561199067305898

strange saffron
#

there is a taiwanese zerg with at least 8 players roaming with multiple espers

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llegit killed like 40 pop already xD

solid steeple
#

it said i got banned: “come to discord- nuclear”

covert marsh
#

@tough bane

solid steeple
#

ive never even played this sever or been banned before

ancient dune
#

he will assist you when he is available

solid steeple
#

okay

strange saffron
#

oat give an admin 2 miliseconds on my report and the server is saved from 8+ cheaters/rulebreakers

#

🙂

covert marsh
#

!ticket

marble mantleBOT
#

Hey, @covert marsh

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

covert marsh
#

@strange saffron

sly narwhal
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I paid for the hero kit twords the end of last wipe and it wont let me redeem my hero kit

#

any idea how to fix

ashen kestrel
#

Hey how do i report a potential cheater with video proof?

covert marsh
#

!report @ashen kestrel

marble mantleBOT
#

Hey, @ashen kestrel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

covert marsh
#

!vipissues @sly narwhal

strange saffron
marble mantleBOT
#

Hey, @sly narwhal

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

strange saffron
#

bigger chance i get banned for report spamming then they do for breaking rules 🙂

covert marsh
#

Sorry for the inconvience

strange saffron
#

f7 wont do shit to rulebreakers on a server do\

covert marsh
#

If they're esping it will

vernal vortex
#

Gets them gamebanned

strange saffron
#

not blatend enough

covert marsh
#

Doesn't matter if theyre blatant

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F7 them if theyre cheating,

strange saffron
#

not like they wont just join back on another acc they taiwonese zergs for a reason

worn vine
#

Bossy

clever gale
strange saffron
#

Crossteamers

#

They legit just kicked people and are now “6” online

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So doenst matter they wont get banned

#

Makes 0 sense to have rules if you gonne just follow them

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This means i could just get a 50 man till an admin gets on and then just pretend we’re 6

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Like fr man

near halo
#

Can somebody check my ticket i swear it doesnt take this long

covert marsh
#

@near halo Our ticket responses take between 1-3 Business days, please be patient!

near halo
#

Great 3 days to read a ticket

#

Jeez Making it to Harvard University

shell pawn
near halo
#

well i need my appeal done just do it already so i can stfu

shell pawn
near halo
#

Yup

#

Harvard University Application here it come

covert marsh
#

Yes sir!

near halo
#

@quiet sonnet

weary mason
#

@hushed finch

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why did my friend get banned by you

plain arch
#

@hushed finch it is hugh

shell pawn
near halo
#

Bro ill pay a admin 5 dollars to check my appeal RIGHT NEOOWWW

weary mason
plain arch
#

Will he message me? (This is Hugh)

weary mason
runic marlin
weary mason
#

trashy what does he do? he got banned and we are given no instructions on what to do

runic marlin
#

Heyo, what did the ban say?

weary mason
#

go to the discord

plain arch
#

That was the message @runic marlin

runic marlin
#

I've left him a message in DMs just incase he has not seen this, he will get back to you asap! heartoria

plain arch
#

Thanks!

weary mason
#

thanks trashy

near halo
#

day 5 getting ignored

#

can someone else do something other than luke lol this is ridiculous

slim glacier
near halo
#

banned 5 days ago "come to discord - luke"

#

ignored since

slim glacier
near halo
#

missed entire thursday wipe + monday wipeday over nothing any help is appreciated

marble mantleBOT
hushed finch
#

I'll take a look

near halo
#

76561199105802180

toxic burrow
#

Can hi admin change my remaining 5 days' ban to the clearing date

next zephyr
#

help bruh my friend left my clan and i got access to no doors

small flicker
next zephyr
#

hes not joinin back

#

@small flicker

small flicker
next zephyr
#

no he removed it

#

ppl almost in my core alr

runic marlin
#

We cannot help you with this I'm afraid as we do not interfere with gameplay.

small flicker
#

then nothing you can do just how the clan system works

next zephyr
#

bru

viral hull
#

how do i make a ticket?

#

kinda need to report a cheater

hoary fern
#

^^^

#

same bruh

thin plover
marble mantleBOT
#

Hey, @viral hull

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hoary fern
rugged trail
#

Im here

runic marlin
#

How can I help you @rugged trail

rugged trail
#

My team took heli and we only got one crate, the other three and all of heli went under the map or something idk

#

the server is 3x Rustoria no Bps 6 man max

runic marlin
#

That sounds like a rust bug, not much we can do about it unfortunately. I would F7 Report it to facepunch and hope they'll fix it, first time I hear it happening though.

#

Are you sure no one looted the other ones?

rugged trail
#

No

#

noone was there

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and heli remains werent there etheir

#

ethier

#

it might be in the rock next to the one crate we got

runic marlin
#

Hmm weird, as I said though we cannot help as we do not interfere with gameplay, sorry :d

rugged trail
#

ok

toxic burrow
#

Hey, can the administrator adjust my remaining five day ban to the erasure date? I need to open up wasteland in eu long.

#

@runic marlin

rugged trail
#

Can someone at least check because we took it and both remains and some crates arent appearing

near halo
#

ive been waiting for my ticket for as long as god has been dead

runic marlin
#

Ticket or appeal?

runic marlin
near halo
#

appeal sorry

near halo
mellow comet
#

can someone helo?

runic marlin
#

What do you mean you opened this only a couple of hours ago :d

mellow comet
#

help i have not played toria and got banned?

runic marlin
#

I'll have a look at it now and see if I can deal with it though

runic marlin
marble mantleBOT
#

Hey, @mellow comet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

its a pretty simple solution

runic marlin
#

Unbanned

#

Should be good to join in 5-10 minutes

near halo
#

im gonna fucking kiss you

runic marlin
near halo
#

baby come here

runic marlin
near halo
#

lmao well baby love u like fr ive been waiting to long for a simple solution lmmaoooo

runic marlin
#

😄

near halo
#

remember im now your wife

broken flicker
#

!Apeal

#

!Appeal

marble mantleBOT
#

Hey, @broken flicker

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
burnt garden
#

Hey, can't seem to open /s right now in the 5x trio serv

hushed finch
near halo
#

terribly sorry its the new discord message request thing i didnt see it

small flicker
burnt garden
#

it says i'm not linked to steam, yet, i am on the website and everything

mellow comet
#

@runic marlin

#

im still banned for some reason website says im not

gray oasis
#

whenever i try to use /shop it doesent let me access the shop i have already linked the account can someone help?

west karma
brave gulch
#

How do you report a player?

covert marsh
marble mantleBOT
#

Hey, @brave gulch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fickle mountain
#

@runic marlin ive been waiting all day for my appeal

brave gulch
#

!report

marble mantleBOT
#

Hey, @brave gulch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

viral hull
#

i need an admin asap i sent in a ticket 2 hours ago and still no heklp

#

its getting out of hand now

pulsar compass
viral hull
pulsar compass
#

have fun playing on the server with admins who dont respond 🙂

fringe isle
#

There is a hacker group at large excavator

#

He has an upside down question mark in his name

#

His name is Blue with a upside down question mark before his name

viral hull
#

RUSTORIA ADMINS PLZZZ HOLY FUCK

#

@spare widget

fringe isle
#

fr

sweet spire
#

!appeal

marble mantleBOT
#

Hey, @sweet spire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

viral hull
#

!help

sweet spire
#

hello can a admin look at my appeal

#

<@&874995535881326632>

small flicker
sweet spire
#

i figured the reason for the ban was my brother who happens to live with me plays this game so if he gets banned can that affect me?

small flicker
sweet spire
#

i already submitted could i edit my appeal message?

small flicker
errant horizon
#

it wont let me cancel my subscription

viral hull
tidal ember
#

admin could i get my chat history please

raven smelt
tidal ember
#

like could you check my chat history on rustoria us main

raven smelt
junior reef
#

theres a guy living in a rock

#

on rustoria mondays

#

hes killed us multiples times <@&274971100184576010> <@&415898423460626432>

#

please help

covert marsh
#

!report

marble mantleBOT
#

Hey, @covert marsh

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

covert marsh
#

@junior reef

sweet spire
#

!appeal

marble mantleBOT
#

Hey, @sweet spire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

livid tapir
#

^

nocturne gale
#

how long does ticket take

#

for response

livid tapir
sweet pulsar
#

hello admins this is my 9th time trying to appeal my ban, I have been met all times with a response of "LOL no" instead of someone actually looking into my ban reason. I would appreciate consideration of unban

vernal vortex
haughty sail
#

im on rustoria 3x us and a gingerbread house doesnt let me place a front door pls help

small flicker
haughty sail
#

bruh

#

cant u help?

livid tapir
fickle pike
#

It will not let me link my steam to ingame. Can someone please help me?

drowsy maple
hushed finch
dreamy pelican
#

I just got banned for playing with a cheater but I didnt know he was cheating is this appealable???

marble mantleBOT
#

Hey, @dreamy pelican

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hallow cedar
#

i need help theres a cheater

warped ocean
marble mantleBOT
#

Hey, @hallow cedar

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven bison
golden harness
#

!Ticket

marble mantleBOT
#

Hey, @golden harness

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

orchid pivot
#

!appeal

marble mantleBOT
#

Hey, @orchid pivot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fierce mauve
#

we took heli at lighthouse and the crates got glitched inside of lighthouse

#

can yall do anything

small flicker
fierce mauve
#

also its been over an hour and both oils haven't responded

worldly prism
#

How do I open the maps through the website not just the image\

analog plank
#

Can I get the link of the maps in #806930766729969785 of rustmaps? to see the underwater labs and more things

analog plank
#

tyty

clever gale
near halo
#

If we have video where russian player is showing us his macro on ukn, he will got banned?

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

grave pumice
#

/support

drowsy maple
hollow river
drowsy maple
#

What did he need?

regal cave
#

cheater on the EU main, shoots through trees and bushes. Please ban him, he won't let us leave the house and feed

marble mantleBOT
#

Hey, @regal cave

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fiery slate
#

/ticket

marble mantleBOT
#

Hey, @fiery slate

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

flint parrot
#

!appeal

marble mantleBOT
#

Hey, @flint parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fresh elm
#

is force 3pm est?

raven bison
marble mantleBOT
#

Hey, @fresh elm

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1672945200:F> (your local time) is the time of the next force wipe and it will happen <t:1672945200:R>.

mental vector
#

Hey guys. Is wipe today of all monthly servers ? And when please

marble mantleBOT
#

Hey, @mental vector

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1672945200:F> (your local time) is the time of the next force wipe and it will happen <t:1672945200:R>.

sharp mesa
#

Hey, It's not a rustoria thing but i was wondering... Is there a way to see your first ever server played? like complete first... I've had a look at battle metrics and I just can't find my own profile lmao, and i think the last time i tried it didn't go back that far?

slim glacier
#

change ur name and try to find it

supple leaf
#

How can i cancel an vip subscription

slim glacier
marble mantleBOT
supple leaf
#

it doesn t show

slim glacier
supple leaf
#

that s other date

slim glacier
supple leaf
#

oh ok

#

so that s why i got funded for 56 GBP

runic marlin
#

@supple leaf That seems to be your only subscription though

supple leaf
#

cause of this that i didn t know about

#

i had a subscription that i didn t know about

runic marlin
#

I’ll reply to you in your ticket

supple leaf
#

good

spare cypress
#

tryna ask one thing, is it rule breaking if you give your alt account to your best friend to try out rust?

slim glacier
#

but there is game ban there?

spare cypress
#

i have a game ban on my main account which has over 800 days

slim glacier
#

but did ur freind got ban for hacking or smt

spare cypress
#

we both got banned for cheating

#

so i thought it was that?

slim glacier
marble mantleBOT
#

Hey, @spare cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spare cypress
#

i did appeal

slim glacier
rapid orchid
#

I’ve been banned on my new acc because of my main which is game banned but the ban is like 400 days ago, not to rush anything but how often are appeals checked I sent one in yesterday morning, Im dying to play some Rustoria 😩

spare cypress
slim glacier
spare cypress
spare cypress
rapid orchid
marble mantleBOT
rapid orchid
#

Lemme see

#

Wait you meed the steam id for my new acc or my gamebanned one?

slim glacier
#

ur playing with the gameban acc?

rapid orchid
#

No

slim glacier
#

alr send me ur acc steamid

rapid orchid
#

Alright lemme find it

rapid orchid
topaz violet
subtle cape
#

it will be looked at the same

runic marlin
#

@rapid orchid Would you mind sending me both your steamids in DM

rapid orchid
#

Gotchu

topaz violet
subtle cape
#

just choees the "server muted" option

real latch
#

Hi guys, I was logged into server this morning 5am, and just went to log in to see im banned from playing with a hacker? I have no idea who, or when. I have appealed but can someone tell me how long it takes?

#

I teamed with 4 randoms but the didnt seem suspicious -.-

clever gale
#

Standard respond time is 1-3 working days :

real latch
#

ah ill miss the last week of wipe 😦

spare cypress
real latch
#

Is there no way to get it appealed quicker? Literally my last week of holidays too xD

raven bison
#

@real latch I will reach out in DMs

real latch
#

perfect thank you

spare cypress
#

yippe

halcyon sparrow
#

is 3x eu down?

runic marlin
near halo
#

i was banned for hacking even tho i dont hack and wasnt on for over 19hours

#

so i dont get why i got banned

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
spare cypress
#

myabe a mass ban accidental?

#

people are getting banned for no reasons

noble terrace
#

There is always a reason for a ban.

spare cypress
#

hmm

raven bison
#

ALWAYS.

spare cypress
#

i got banned also for just playing with my friend that had my alt

raven bison
spare cypress
#

what about my alt?

#

the alt name is Kyoto.

raven bison
#

yes that

#

aswell

spare cypress
#

aight thank you much homie

alpine abyss
#

cheater on us mondays

marble mantleBOT
#

Hey, @alpine abyss

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

alpine abyss
#

/ticket

marble mantleBOT
#

Hey, @alpine abyss

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

warped hedge
#

3X NO BPS DOWN AGAIN ?

#

wops capslock

raven bison
#

Its booting

alpine abyss
#

there is a cheater at harbor

#

on us monday

#

can some 1 get rid of him

#

i got over 500 scrap on me

subtle cape
marble mantleBOT
#

Hey, @alpine abyss

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

night ruin
#

Why am I banned for no reason

#

Prompt me Disconnected: You are permanently banned from Rusty Moose servers! Ban

#

WHY

#

Why

thorny dune
thorny dune
# night ruin what

You are on the wrong Discord for the server you are trying to connect to.

bleak crown
#

I am currently banned on US UKN and I have no clue why

marble mantleBOT
#

Hey, @bleak crown

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bleak crown
#

I did that and I got denied, but I still don’t know why

night ruin
night ruin
thorny dune
night ruin
thorny dune
night ruin
night ruin
cobalt fog
bleak crown
#

Do you guys give out reasons for bans on your servers because I don’t have the reason and I feel like I have been falsely banned

shell pawn
night ruin
#

I have submitted an appeal

#

I need help

hexed nimbus
vernal vortex
night ruin
#

Why did admins ban without evidence

cobalt fog
cobalt fog
hexed nimbus
#

i send him the moose discord hope he now understands

bleak crown
#

Can anyone help me with my ban I appealed it and it got denied but I don’t know why I got banned in the first place.

thorny dune
bleak crown
#

It says kicked play elsewhere

stable relic
#

Got banned for having more than 3 people when I only had 3 people ? Like what

hexed nimbus
stable relic
#

Royalty14, a kid and myself

hexed nimbus
stable relic
#

He literally just logged onto the server lmao

thorny dune
vapid sapphire
runic marlin
#

Yes

marble mantleBOT
#

Hey, @vapid sapphire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid sapphire
#

Says im not banned

runic marlin
#

Appeal as a server mute please

#

Should work

stable relic
# hexed nimbus did you make a appeal yet ?

Nah not gonna waste the time when I was falsely banned got more important things to do with my time than fill out a virtual form for something I didn't do. Plus play on other servers for the 3 days

stable relic
#

I work ain't got extra time to type unneeded essays

#

12h shifts

hexed nimbus
#

team limit bans are for the duration of the wipe

mellow pike
#

where do i report ppl

shell pawn
marble mantleBOT
#

Hey, @mellow pike

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow pike
#

!report

marble mantleBOT
#

Hey, @mellow pike

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

minor nymph
#

throw off the official link to rustoria.link

hexed nimbus
shell pawn
hexed nimbus
#

👆

stable relic
#

MonkaThumbsUp \

late salmon
#

кто-нибудь говорит по русски

verbal roost
stable relic
verbal roost
#

bro uses pepe memes in 2023 💀

stable relic
twin badger
#

jeez imagine an admin told me the player i reported is legit and 2 hours later he got game ban

#

L admin

stable relic
#

Lol

raven bison
stable relic
graceful vortex
#

!appeal

marble mantleBOT
#

Hey, @graceful vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven bison
twin badger
#

no offense but the clip i sent yall was clearly ESP

#

anyways hes ban already, so that settles it

raven bison
#

Yes

#

Have a good day sir

woven coral
#

can someone tell me how often the server wipes

stable relic
#

Which one Specifically?

#

They have a few

near halo
#

!unlink

marble mantleBOT
near halo
#

how do I unlink this discord.

tough ridge
#

admins i need yall badly for rustoria mondays

noble terrace
marble mantleBOT
noble terrace
tough ridge
#

pleae look at tickets 100 hour players beaming us at excav lol

noble terrace
#

I am not an admin so unfortunately I can't personally look. But admins do look at each ticket thoroughly

#

Did you F7 or do /ticket?

tough ridge
#

okay thank u

#

yes both

noble terrace
#

Okay perfect

sweet spire
#

wait until u realize another alt like this one is only 25$ including cheats

#

Got a whole cheater group ready for force good luck if your playing on long this wipe!!

raven mist
#

Not sure if that needs to scare us

thin plover
#

The admin team will get them pepe2

#

W admins

stable relic
olive panther
#

2X eu gone down

coral flame
#

nice eu servers me and my team mates just lots inventories of loot from airfield

#

shit ass roll back

broken field
#

yo

#

help ? dm me private

#

cant cancel subscription

coral flame
#

i just lost so mucn

verbal knoll
#

Hi is there an admin I can speak to about being banned please?

tulip citrus
broken field
verbal knoll
marble mantleBOT
#

Hey, @verbal knoll

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tulip citrus
#

Oh I’m sorry

verbal knoll
#

Mind if message you privately sorry rayme?

tulip citrus
#

!appeal

marble mantleBOT
#

Hey, @tulip citrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tulip citrus
#

This should help u out

verbal knoll
#

Already done that, thank you - just want to figure out how to avoid it in future

tulip citrus
#

You know why u were banned?

verbal knoll
#

Yeah

near halo
#

HELP Admin

elfin barn
#

please don't call out players you believe are cheating in public

#

make a ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marble mantleBOT
hushed finch
#

I’ll take a look for you

verbal knoll
#

thank you

#

do I pm you it or post it here?

hushed finch
#

Here is fine

verbal knoll
#

76561199136983293

#

There it is

soft egret
#

wtf is this ? on [EU] Rustoria.co - 2x Vanilla we won a HUGE FIGHT, kill everyone, even start looting and then fking server crash and roll back.... after rollback one of us wear killed by scientist, i was spawn naked behind enemy team and at thie end all this stuff we lose coz this SERVER (!) crash and then rollback ! ! !

hushed finch
near halo
#

Guys

#

ADMIN Watch Cheater

warped ocean
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

soft egret
#

!ticket

marble mantleBOT
#

Hey, @soft egret

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven smelt
#

Please don’t call out cheater make a ticket

warped ocean
#

Please do not call out the cheaters name. Submit a ticket and an admin will look into it asap

tribal holly
#

hey sorry to ask but i made a ticket some time ago about some blatant cheaters are anybody looking in to that, it was submitted by me cactus muncher

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tribal holly
#

hey sorry, just wanted to know if a admin can help me out with a racist cheater

rancid topaz
#

!ticket

marble mantleBOT
#

Hey, @rancid topaz

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

west mica
slender ocean
#

!appeal

marble mantleBOT
#

Hey, @slender ocean

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vernal wren
#

h

forest knoll
#

Unban my guy AndreAK from Rustoria EU Long, he didn’t do anything wrong but offline some zergs. Y’all are banning him for cheating because half the Zerg server reported him because they’re crybabies. Meanwhile they all play with cheaters and he’s legit

forest knoll
#

Corrupt admins don’t ban half the cheaters we report but ban a legit player lol. Y’all got him on a 90 day ban with an appeal in lol

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

forest knoll
#

I wanna get frisky with some zergs for Valentine’s Day but y’all got my mate false banned

ancient dune
#

wait are you complaining that we did ban someone or didn't?

forest knoll
#

Both, y’all can’t do Jack right

ancient dune
forest knoll
#

Bad admins lol, played 10 wipes and admins are a joke on EU long

ruby forge
ancient dune
ruby forge
#

!ticket

marble mantleBOT
#

Hey, @ruby forge

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ruby forge
#

!help

#

Breh. How do I talk to an admin

ancient dune
ruby forge
#

Rustoria.co US Long. I load in and get to the press any key to wake up but can't wake up.

#

Loaded into EU long and played with no problems.

ruby forge
#

I've done all the things you can think of to fix it

#

No dice

clever gale
brazen scroll
#

Is calling me a fa**ot over voice a bannable offense? I have video evidence.

clever gale
river elm
#

any staf pm me plz i need help asap

clever gale
river elm
#

pm me

blissful herald
river elm
#

i did but they denied it like they dint ask ive been banned for cheating but i dint use any like the admins wont unban me and they dont have any evidence off it

hushed finch
manic pecan
#

!ticket

marble mantleBOT
#

Hey, @manic pecan

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

manic pecan
#

!appeal

marble mantleBOT
#

Hey, @manic pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ruby forge
hushed finch
dapper coral
#

got banned from last wipe on us 10x when i try and join still says im banned\

forest knoll
# ancient dune did you submit a ticket on any of the users you believed to be cheating?

Of course, my whole team did. And the admins would wait until the end of wipe to do anything about it. Even though we reported multiple times and would continually engage them to keep them active on the server. EU long admins have problems. At least 5 friends and I always have had this issue on this server. “We looked into the player you reported and have determined that they are not cheating” lol

forest knoll
# ancient dune did you submit a ticket on any of the users you believed to be cheating?

Half the times we just had to take it into our own hands and raid them away because we knew nothing would be done, just for them to come back a week later to have the same issue and finally get banned.
So many cheaters go unchecked on the server it’s ridiculous, yet my friend who plays 12-18 hours a day for many wipes on y’all’s server got banned because half the server reported him because of offlines. Silly zergs get to team up and push false reports through because of numbers while smaller groups get rolled on by cheaters without any help. It’s pretty ridiculous and I love the server because we get to play with the zergs, but it’s exhausting getting constantly ignored meanwhile we all pay VIP and put a lot of hours in daily. I’m looking to come back to the server soon and want to call out the admins on EU long for the terrible service we get as paying VIP players

marble mantleBOT
dapper coral
#

nvm its fixed

raven mist
#

Also, nobody is getting banned because of "mass reporting"

#

Thats not how it works

#

Also, no one ignores you

hushed finch
# forest knoll Of course, my whole team did. And the admins would wait until the end of wipe to...

I’m sorry you feel this way. I can assure you we complete all tickets submitted to us usually within a day but often less than a few hours.

All of our admins work on all of the servers. There are no “EU long admins”.

As for your friend have them submit a appeal if they have not already. We do not ban unless we are 100% certain the player is breaking our rules. It does not matter how many reports a player gets, we will not just ban based off reports.

ruby forge
#

Glad to see lots of activity from staff/admin

raven mist
#

or atleast try!

raven mist
wind spruce
#

there are people teaming on the 5x

ancient dune
marble mantleBOT
#

Hey, @wind spruce

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wind spruce
#

!ticket

marble mantleBOT
#

Hey, @wind spruce

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gaunt oyster
#

Yo

#

Admin

slim glacier
gaunt oyster
#

Hard cheater in trio 5x

#

I’m not making no ticket

slim glacier
raven mist
#

::)

slim glacier
#

::)

gaunt oyster
#

I’m not going to

raven mist
#

Alright

gaunt oyster
#

It’s take to long

#

There’s clear evidence if u go on the server he’s flying around hard cheating

raven mist
#

while you were here typing, you would've made 5

gaunt oyster
#

Nvm

wind spruce
#

THIS TICKET TAKING FOR EVER

clever gale
wind spruce
#

just lost all my progress

#

bc some people want to team raid us

harsh plover
#

yo

#

i just got banned

slim glacier
marble mantleBOT
#

Hey, @harsh plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wind spruce
#

is it supposed to just be loading

#

?????

harsh plover
wind spruce
#

2 hours

slim glacier
wind spruce
#

my base getting raided by 6 people on a trio server

slim glacier
wind spruce
#

yes

slim glacier
#

i see

wind spruce
#

just loading

rare storm
#

/TICKET

marble mantleBOT
#

Hey, @rare storm

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

little saddle
#

d

wind spruce
#

is it supposed to just be loading ?????

wind spruce
livid tapir
#

What load

wind spruce
winter idol
#

!appeal

marble mantleBOT
#

Hey, @winter idol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rose rover
#

how do you appeal?

shell pawn
marble mantleBOT
#

Hey, @rose rover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fleet grove
#

on the 6man group limit server, can i join my friends. they were in a 6man group for a day but they kicked the lfg guy they had. can i fill his slot

boreal gazelle
fleet grove
#

us no bps3x

boreal gazelle
fleet grove
#

ok

patent needle
#

Got muted ingame

#

Help?

vagrant sparrow
#

can i change my vip from eu med to us med ?

opal yoke
#

can anybody tell me where to make a ticket appeal

warped ocean
marble mantleBOT
#

Hey, @opal yoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hushed finch
hushed finch
patent needle
hushed finch
marble mantleBOT
patent needle
hushed finch
minor temple
#

!appeal @echo stump

marble mantleBOT
#

Hey, @echo stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

yo

slim glacier
hushed finch
patent needle
#

done

fiery flame
#

Hey i just got banned for playing with a hacker and i did not know he was hacking can i appeal

marble mantleBOT
#

Hey, @fiery flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

patent needle
fiery flame
#

hey

patent needle
fiery flame
#

i need help the appeals are not working

noble terrace
fiery flame
#

ok i will attempt

river elm
#

Can a admin plz help me

junior wing
#

Whats the issue?

mystic charm
#

can you see main map early or only on wipe

fiery flame
#

hey mods how do i check to see if my appeal has been reviewed

hushed finch
hushed finch
river elm
hushed finch
hushed finch
dusty delta
#

why the discord picture got a gay flag behind it

#

L server

marble mantleBOT
#

We represent and fully support the LGBTQ+ movement. We have no place here for racism, homophobia or any other kind of oppression of minorities.
Currently it is not Pride Month. Everyone has the right to be who they are and no one can take that away from them.
Please respect this.

If you see any racist, homophobic or anti-LGBTQ+ remarks in the chat, please contact a Chat Moderator or report it via the /ticket command ingame. heartoria

fiery flame
#

why did my appeal get denied?

thin plover
#

You'll have to wait the remaining time of the ban unless its a perma ban

tidal ember
#

hey admins could i get my ingame chat history for vanilla us main, rustoria 5x no bps please

foggy badger
tidal ember
foggy badger
# tidal ember why its my info

Even if its your info there's many factors you have to consider, we would have to allow everyone to get there own history and that alone is a hassle etc

#

Regardless its against our policy

dense sundial
#

buy the vip in the EU unintentionally, can you change it to US?

west osprey
dense sundial
#

i make

dense vigil
#

how often are ingame tickets answered? I would assume response time is faster on the website

#

Nevermind figured out how its all linked to the website. Very nice

west osprey
#

It's about the same really

wind spruce
#

made a ticket at the start of wipe and still no answer

dense vigil
#

L

west osprey
tawdry ember
#

is the map for the us main availiable already?
for thursday or not

ancient dune
#

we don't release main maps

river elm
#

admin plz messege me

#

i need help

ancient dune
#

?

river elm
#

can i private messege u

ancient dune
#

regarding what

river elm
#

ive been banned

#

but i know for appeal

ancient dune
marble mantleBOT
#

Hey, @river elm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ancient dune
#

that's the only appeal system we have

river elm
#

but listen

#

ive been banned and i dint use cheats

#

so there is no way to help me ?

#

i dint cheat or script like

#

and i still got banned

ancient dune
#

if you appeal and the ban is found to be false you will be unbanned

river elm
#

they denied it idk why but i dint cheat i swear

#

idk why dennied it

#

so what now

#

ive contacted olmost all off the admins

#

idk what to do like ive been banned for no reason

livid tapir
#

There’s nothing else

river elm
#

so what now cuz i cant play any servers from rustoria

livid tapir
#

You’re no longer welcome on rustoria

river elm
#

but whyy ??

#

like i dint cheat

#

this isnt fair i dint script or cheat and i get banned without any evidance i cheated cuz there is none

warped ocean
#

Appeal the ban. If an admin denies the appeal, you will not be unbanned. You are welcome to play somewhere else

ancient dune
river elm
#

i did appeal it but dennied it idk why no one tell me wgt

#

well plzzz inform me why

ancient dune
ancient dune
river elm
#

yes cheating but i dint cheat/script so how does that work

ancient dune
#

we won't reveal any further info on the situation but I'm sure you know what you did to cause the ban even if you won't tell me

#

I wish you luck finding another server to play 🙂

river elm
#

thats the thing im not hiding anything no one believes me

dense sundial
#

how much time can to appeal ticket ? :C

river elm
#

and i dont wanne play other sever this servers are good

warped ocean
ancient dune
river elm
#

and the weird thing is

#

my friend got banned at the same time

#

and he did get his appeal

#

he is gonne be unbanned in 6 days

#

so why did he get unbanned and i dint ?

ancient dune
#

yes thats because I'm assuming his ban would be playing with hacker

river elm
#

yes but i dint useee cheats plz man believe me

ancient dune
#

sorry but for your appeal to be denied there is sufficient evidence to keep you banned

#

I wish you luck in finding a new server to enjoy

river elm
#

so show me where in a clip or somthing where i cheat cuz i can 100 % guerantee there is not

vernal vortex
#

Misty the only way you can play is if you time travel go back in time and don’t break the rules

#

If you figure that out you’ll be good to go

ancient dune
river elm
river elm
ancient dune
vernal vortex
dense quail
#

yo fellas

river elm
dense quail
#

no cheats at all

river elm
#

like ????

dense quail
#

its bs bcs its fresh whipe we farm etc

#

find a mp5

ancient dune
river elm
#

look this is the friend who got unbanned 3mz

ancient dune
#

yes because he wasn't banned for cheatibg

#

whereas you were

dense quail
#

and we kill few people and thaths hacvking bcs u guys are a noob friendly server thath protect shit player of people thath are better so if u are better ur a hacker thaths the whole point

dense quail
#

no no just bcs i got a better gaming chair we get bannd

ancient dune
dense quail
#

idc i got a ban of 6 days 2

ancient dune
#

and you were banned for associating with a gaming chair haver

river elm
#

but i dint cheat like this is bs

dense quail
#

bcs we smash sum kids he was afk eating i was roaming and he got bannd afk in the base

ornate parcel
vernal vortex
river elm
#

ban the cheaters not the normal players

ancient dune
dense quail
#

hacking

#

with no hacks smh

ancient dune
#

hacking is permanent

dense quail
#

ur the typical roofcamper fs fs

ancient dune
#

and he will not be unbanned no matter how much he spams this channel

#

have a nice day

dense quail
#

bcs it seems like u dont know how to play the game

ancient dune
#

ok

livid tapir
#

Our admin team has thousands of hours

#

Ratio little homie

dense quail
#

i got 8k hours by my self hahahaha

ancient dune
#

ok

dense quail
#

tf u talking abt lad

ancient dune
#

not sure how that changes anything

river elm
#

and who is

livid tapir
ancient dune
#

you have had your questions answered, head to #general please

river elm
#

yeah wrongfully but yeah this ass admins wont listen

dense quail
#

bcs yall are a noob friendly server afcs people thath are better are getting bannd bcs otherwhise the whole shit server will be empty

#

amk

ancient dune
livid tapir
dense quail
#

smd

livid tapir
ancient dune
#

I go to work now goodbye

dense quail
#

NO SHIT SHERLOCK NO PC CHECK

river elm
#

cuz there is none

dense quail
#

but yeah yall ass

vernal vortex
#

So basically what he meant is you won’t be unbanned

river elm
#

nope

ancient dune
dense quail
#

suck my dick kids

#

bcs yall are retards thaths the point

ancient dune
livid tapir
ancient dune
dense quail
#

WHAHAHAHAHAHAHAHAH 16K in total tougheter smh

livid tapir
#

Guys there’s no unban coming please take your frustration out in @ancient dune dms!

dense quail
#

u dont know the game lad just go back to the basement and get a life

#

shut ur ugly ass up bitch

#

no one is talking to u we talk to ur litl bitch oat over there

vernal vortex
#

🥤🍿

livid tapir
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Real

river elm
livid tapir
# river elm then dont ban me cuz i dint cheat

For the final time, if you appealed and it was denied feel assured in the fact we had enough evidence to ban you and then retain the ban after it was reviewed, you will not be unbanned

river elm
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well u have false evidence then cuz i even dont know where to get hacks for rust like ???

vernal vortex
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Misty how hard is it to join another server

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There’s like 100,000

river elm
vernal vortex
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There’s plenty of good servers

livid tapir
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Please #general , this conversation has lasted long enough

river elm