#support

1 messages · Page 115 of 1

naive kindle
#

What's up

scarlet pecan
#

admin im on a main server and i have video poorf of cheater

#

us main

marble mantleBOT
#

Hey, @scarlet pecan

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tacit ermine
#

@naive kindle hey can you if possible look at the trio 5x tickets, there is a blatent hacker on there and we need some support. at least 3 tickets have been made so far

#

trio 5x no bp to be exact

marble mantleBOT
#

Hey, @scarlet pecan

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tacit ermine
#

you are a god <#

#

❤️

scarlet pecan
#

btw i trying to report but i shows his name not on there

#

and i dont know his id

last moon
scarlet pecan
#

idk how to get

#

i just know name

#

in the clip i have it tho

#

his name is DragonRoach

#

can i send the clip directl.y too u

#

got it nvm

#

i make ticket

last moon
marble mantleBOT
scarlet pecan
#

i making ticket i got his steam id

tacit ermine
#

@naive kindle any luck?

naive kindle
tacit ermine
#

sorry

#

heard

naive kindle
tacit ermine
#

thank you bb

zenith venture
#

it wont let me get in the mini it says occupied and there njothing or anybody in it

zenith venture
gentle phoenix
#

Why am I banned from the server

queen rapids
#

hacks

warped ocean
marble mantleBOT
#

Hey, @gentle phoenix

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fringe abyss
#

i want to know why i keep getting banned if its a bug or what

#

over team limit is what it say but idk how if there was only 3 on my team

marble mantleBOT
#

Hey, @fringe abyss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fringe abyss
#

santa you dont understand i havent even been on the game

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and i load up and get banned

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this is the 2nd time

zealous kettle
#

You're banned. Please appeal above

fringe abyss
#

banned for no reason

drowsy maple
fringe abyss
#

any1 know why i keep getting banned for the same thing

drowsy maple
fringe abyss
#

no

near halo
#

i was banned

#

and i dont know why

fringe abyss
#

its super weird cause i only had 3 on my team

#

and this is the second time ive gotten banned for the same thing

drowsy maple
# fringe abyss no

Yeah, you've got to be careful about teaming with others. The team limit on that server is 6.

fringe abyss
#

ik i havent teammed or anything

drowsy maple
fringe abyss
#

you can check i prob didnt even get reported

#

i just got banned

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i wasnt even on the game and i load up and im banned

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idk if people are doing false reports with no proof or what but this is annoying

drowsy maple
#

yeah, your whole team was, along with the other team. Its just a temporary one, and it was only until next wipe.

fringe abyss
#

what team

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can you inform me the teams name

drowsy maple
brittle dirge
#

I need help

keen oasis
#

rustoria us 5x trio

toxic burrow
#

why ban me?

willow echo
elfin barn
marble mantleBOT
#

Hey, @keen oasis

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen oasis
#

ok done

elfin barn
#

are they still doing it constantly or did they stop

toxic burrow
#

Why are you banning me and my team?

elfin barn
toxic burrow
thin plover
toxic burrow
#

<@&274971100184576010>

ancient dune
mighty igloo
#

hey admin, got a question about report cheater

#

we report a team of cheater several times

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but they still not banned

west mica
mighty igloo
#

so the question is at the time we fill out the report, our server's admin would not check about it at the same time. they can only check those accounts once he see our report right?

#

when he saw the report

west mica
#

We look at tickets as quickly as humanly possible. I cannot say if it would be looked into straight away but it will be looked into as soon as possible.

drowsy maple
#

hi

toxic burrow
#

@west mica So if my team and I are not hacking, why was my team banned?

mighty igloo
#

but the data will shows that what they were doing when we report them right?

#

or just shows that what they are doing when the admin cheking them

west mica
west mica
toxic burrow
west mica
marble mantleBOT
#

Hey, @toxic burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic burrow
#

He is my realistic friend, absolutely impossible to cheat, I have a very serious doubt that this is a false ban behavior

#

We have appealed

rancid torrent
#

Hey, when is next force wipe?

raven bison
marble mantleBOT
#

Hey, @rancid torrent

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1672945200:F> (your local time) is the time of the next force wipe and it will happen <t:1672945200:R>.

near halo
#

i need support

violet niche
#

how you make a ticket?

near halo
#

i needs mod

violet niche
#

moddds!!!

lament brook
#

!appealcn @valid zealot

marble mantleBOT
#

您好, @valid zealot

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

near halo
#

W mod support

violet niche
#

W mod support

#

LLLL

near halo
#

ban hammer

lament brook
marble mantleBOT
#

Hey, @violet niche

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

he just dissed server ba hammer

lament brook
#

!steamid @valid zealot

marble mantleBOT
brittle dirge
#

Bad administrator

#

There is no evidence to prove that others are hackers, and the accounts are banned at will.

placid temple
#

DANG

#

I got a hacker that need a look

warped ocean
warped ocean
warped ocean
marble mantleBOT
#

Hey, @placid temple

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

placid temple
#

I just posted the ticket

wide nymph
#

i need help

#

MOD i got banned for using a vpn

#

!appeal

marble mantleBOT
#

Hey, @wide nymph

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

livid tapir
#

The world is spinnying I need a little nap

livid tapir
#

Merry New Years !

drowsy maple
#

i had already fixed it before he came here, but please dont tag the admin role for this.

near halo
#

hello ?

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any admin wanna sort out my unban lol the guy im supposed to contact is asleep when i wake up + ignores me

#

@balmy cypress

#

you told me to come to discord, tag me when your on pc and ill join waiting for support

coral mulch
#

Happy new year, today I get unbanned at 6 pm utc and that is almost 6 hours late to wipe, is it possible to cut my ban a few hours short just so I can join the wipe in the right timing?

radiant shadow
#

Why was my friend's appeal reviewed on the first day, but mine has been reviewed for 3+ days?

small finch
#

any head mods available\

amber ingot
#

how do i get the donator role on discord if i got vip already?

dark radish
#

you need to verify

marble mantleBOT
#

Hey, @amber ingot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

amber ingot
#

/auth

marble mantleBOT
#

Hey, @amber ingot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

amber ingot
#

thanks

quartz linden
#

Admin help

#

???

#

Report

marble mantleBOT
#

Hey, @quartz linden

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

small flicker
quartz linden
#

I make a ticker

small finch
#

@small flicker coudl you dm

small flicker
valid zealot
#

/REPORT

marble mantleBOT
#

Hey, @valid zealot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

neat canyon
#

i have a question

radiant shadow
# small flicker yes

Why was my friend's appeal reviewed on the first day, but mine has been reviewed for 3+ days?

clever gale
neat canyon
#

so when i go buy a kit it tells me my card num is wrong but everything is right and i loot over it 100 times but it still wont go through

marsh wraith
#

how do u make a ticket

raven smelt
marble mantleBOT
#

Hey, @marsh wraith

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marsh wraith
#

!appeal

marble mantleBOT
#

Hey, @marsh wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marsh wraith
#

@raven smelt i just want to know why i got banned i got banned for 12 hours for saying bad words but the only thing ive been saying is %Stroke...That...Thang...Cuzzo!%

#

and if i was gonna get banned for that for that being a "bad word" you need to ban like half the server 15 hours ago

dark radish
#

@marsh wraith I see you sent a message like 6 mins ago?

#

or are u tlaking about earlier

marsh wraith
#

wdym 6 mins ago like in game?

dark radish
#

yea

marsh wraith
#

i just got banned but i prolly sent a msg cus we jus took heli but i dont remember

#

i said "%Stroke...That...Thang...Cuzzo!%"

dark radish
#

@marsh wraith unmuted

marsh wraith
#

preciate it man

keen raven
#

And for the bagoyuz that was a year ago, you can't get unban? What nonsense

warm dagger
#

administrators

subtle cape
warm dagger
#

Ask about the official file clearing. Do we pay off the files on the server?

#

@subtle cape

subtle cape
keen raven
warm dagger
#

@subtle capeWhat

#

upper quest
#

how do I submit an unban request

subtle cape
marble mantleBOT
subtle cape
marble mantleBOT
#

Hey, @upper quest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
warm dagger
#

Will our server be cleared this time?

subtle cape
warm dagger
#

.co-EU Medium

keen raven
#

I got acquainted with random, he used a bug, and I flew away because I was in the green and didn't know what a ban was for

raven smelt
subtle cape
subtle cape
dark radish
keen raven
#

I just want to play rustoria because all my teammates play there. And I 'm in the bath 😦

#

Thank you, I love you. The best admins)

dark radish
#

ty ty

subtle abyss
#

Is force wipe on Monday or on Thursday for the Monday servers?

marble mantleBOT
#

Hey, @subtle abyss

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1672945200:F> (your local time) is the time of the next force wipe and it will happen <t:1672945200:R>.

subtle cape
coral mulch
#

Hey can someone help me? Hey I get my unban today but like 6 hours late if the wipe would it be possible for it to be on wipe time it’s been a week already

#

<@&274971100184576010> happy new year y’all, if it’s possible to help

raven mist
#

Hello, and no thats not possible sorry.

#

Happy new year to you too

obsidian void
#

I can't get loyal and steam kit even though I complete all the quests

thorny dune
obsidian void
#

I used the /auth command in-game but it redirected me to the link you provided.

thorny dune
obsidian void
#

985014831

#

i can join voice and i can open screenshare

thorny dune
obsidian void
#

76561198945280559

#

can you come call?

tender lion
#

/auth

marble mantleBOT
#

Hey, @tender lion

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

buoyant zenith
#

!appeal

marble mantleBOT
#

Hey, @buoyant zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

buoyant zenith
#

and i was respawn and i got ban i was bugged in some texture

lucid oak
#

hye

#

can we get this hemp base / pump station removed on us med at t20

#

its lagging the server in the area

pure wind
#

medium down

slim glacier
#

its not

pure wind
#

? it is

slim glacier
#

lagy or down?

pure wind
#

I can’t even find the server

buoyant zenith
#

hey chat mod i am bugged in texture and i got ban can you help me with that ?

kindred carbon
#

I got banned for no reason

buoyant zenith
kindred carbon
#

On the battle ground server

buoyant zenith
#

oh

kindred carbon
#

Yh

noble terrace
kindred carbon
#

Leaking staff info ?

#

I didn’t even now how I only just joined it

kindred carbon
#

Same

noble terrace
marble mantleBOT
#

Hey, @buoyant zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

buoyant zenith
#

i did

#

this

noble terrace
#

Then please be patient while an admin reviews your appeal

buoyant zenith
#

ok

kindred carbon
#

I’m just trying to get better at the game 😭😭😭

buoyant zenith
#

me to

kindred carbon
#

I just got it 😂

#

Just got rid of console 😂

buoyant zenith
#

hey i wanna play i was just bugged in texture and i got ban please help me i wanna play with my friend

raven bison
#

@buoyant zenith steamID?

buoyant zenith
#

wait

#

where can i see the id?

raven bison
marble mantleBOT
buoyant zenith
#

this?

raven bison
#

@buoyant zenith @kindred carbon you are both unbanned

buoyant zenith
#

76561199013295747

#

thx i love you

raven bison
#

♥️

buoyant zenith
kindred carbon
#

Thank you

buoyant zenith
kindred carbon
#

Didn’t think I did anything

kindred carbon
raven bison
lucid oak
#

The pump station / tc / hemp make the server gl

#

Lag in our area

#

I thought toria had a 1 grid rule for pump stations

#

@raven bison

raven mist
#

On long servers, yes

#

not medium servers

raven bison
#

^ @lucid oak

#

there's also zero problems with IO on medium

lucid oak
#

Gotcha

#

And we are all sitting at 35 fps around that base lol

raven bison
#

F7 bug report

lucid oak
#

I did

covert hull
#

@cobalt valley check dms when you can

quartz linden
#

Report

marble mantleBOT
#

Hey, @quartz linden

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slim glacier
versed cove
#

There’s a guy I think that is cheating on one of your servers is there a report ticket on this?

#

I have a clip that makes it look very sus

#

That he’s cheating

runic marlin
versed cove
#

Cheers

lethal lodge
#

!appeal

marble mantleBOT
#

Hey, @lethal lodge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

topaz violet
#

is this here u make a ticket?

marble mantleBOT
#

Hey, @topaz violet

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!force

marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1672945200:F> (your local time) is the time of the next force wipe and it will happen <t:1672945200:R>.

steel quail
#

Can I have some help as I have linked my steam account but the server is saying that I have not and I cannot claim any of the kits and rewards due to this

warped ocean
#

it may also take a little bit for it to go through but you can always submit a ticket for an admin to look into it

#

!ticket

marble mantleBOT
#

Hey, @warped ocean

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

subtle cape
steel quail
subtle cape
#

Not possible. Admins do not interfere with gameplay.

dusty delta
#

fuck

jade pollen
#

Hi looking to turn in a clip of a cheater using ESP

marble mantleBOT
#

Hey, @jade pollen

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

jade pollen
#

Who can I send to and how? US small

forest ingot
#

Need 1 admin at EU Long 2 guys very suspect

slim glacier
marble mantleBOT
#

Hey, @forest ingot

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

forest ingot
#

Ticket its create

#

just not playabale ..

foggy badger
floral escarp
#

HUH

forest ingot
#

Rekted

west mica
floral escarp
#

i just want some information for why i was banned, what reason

#

can i be banned for toxicity

west mica
floral escarp
#

yes

#

i actually have no idea why i have been banned, might have been toxic to GA but yes

naive kindle
floral escarp
foggy badger
#

If your on your steam click on your name top left

#

Then go to account settings

#

Or account details

#

And under your name it will say your Id

floral escarp
#

is my steam id

floral escarp
naive kindle
#

Thanks, are you available to talk in vc in about 20 minutes?

floral escarp
#

sure

#

Will you tell me why i was banned or nuh?, or will you do that in the vc

foggy badger
#

I'm sure some details will be shared over a private vc

floral escarp
#

ok

#

I don't think i broke any of these rules

foggy badger
#

There are some things such as pedophilia, homophobia etc that we do not allow on our servers

#

Depending on the severity may be banable

floral escarp
#

I did not say any of that either

#

and should that not result in a mute or a 7 day ban or something

subtle cape
floral escarp
#

okay

#

im just kinda confused that i wanted to grub some kids on main and says im banned

subtle cape
honest wolf
#

Is there time limit on Ea bans on alt accounts or if you ever had any ?

foggy badger
floral escarp
#

whats eac ban

foggy badger
floral escarp
#

ah

honest wolf
#

Well my EAC Ban was on an account from about five years ago on rust that was about 5 years ago Got a new account and learning from a terrible lesson about mouse software that many years ago. I kept the same name and never tried to hide it. I was told by some owners it was a crappy reason why I was banned but I own the issue was wondering are there anywway to move past it. some server owners have time limits on what they will look at in time.

torn nymph
#

Can you see the map from rustoria EU medium before wipe?

slim glacier
torn nymph
#

ok uthx you

hybrid blade
#

how long can you redeem the vip form the giveaway ?

foggy badger
hybrid blade
#

how long after the giveaway

slim glacier
#

u can ask luke there

hybrid blade
#

okay thx

honest wolf
#

@near halo an appeal to whom facepunch ? No since technically it was cheating by the rules I just didnt know it at the time that if you owned your own server I was making videos on what software 5 years ago that everyone was using and then it got banned. So ouch. But I have been playing for years withno issues and I am always very carefull what i use on my computer now

#

like some servers say no EAC ban younger than a year

floral escarp
#

#savemax

marble mantleBOT
#

Hey, @honest wolf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

floral escarp
#

@naive kindle

honest wolf
#

You see I wasnt banned form the server i was just prevented from joining the server since my EAC ban was years ago the checker you use on the server is for ANY ever

honest wolf
#

is there admins for Us small that can let me in to the server to play.

small flicker
honest wolf
#

because oif alt account issue from 5 years ago it looks like

small flicker
raven mist
#

!steamid

marble mantleBOT
honest wolf
#

76561198963850965

naive kindle
floral escarp
#

ok

honest wolf
#

@small flicker 76561198963850965

floral escarp
honest wolf
#

!STEAMID

marble mantleBOT
raven mist
floral escarp
#

guess who is banned!

honest wolf
#

@raven mist I know I am not banned form the server but the EAC checker is preventing me from joining

raven mist
#

Not something we control, please try to verify gamefiles

honest wolf
#

dang it thats right thank you @raven mist lol

minor nymph
#

when is the nearest vape and on which servers?

#

what is rustoria?

drowsy palm
near halo
#

Why did I get banned out of nowhere?

minor nymph
minor nymph
near halo
#

Why did I get banned out of nowhere??

primal crane
#

I have put in a ticket and it has not been read!!!, This guy is clearly cheating brand new account as well......

#

Absolutely beaming people

clever eagle
#

who?

primal crane
clever eagle
#

where can i open a ticket btw?

primal crane
#

/ticket add and the steam ID mate

marble mantleBOT
#

Hey, @primal crane

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clever eagle
#

can i appeal without giving my steam?

drowsy palm
clever eagle
#

thats kinda stupid

primal crane
#

Where aree the admins at lol?

raven mist
primal crane
#

Thank you

floral escarp
#

thanks admins for not perma banning me

robust jolt
#

How do I file a report?

foggy badger
marble mantleBOT
#

Hey, @robust jolt

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

broken crystal
#

can anyone help me? i think i was falsely banned on your guys server. I tried to appeal but it says i already did one when i didnt? im not banned on any other server besides your guys. could someone please help me find out whats going on?

#

/ticket

marble mantleBOT
#

Hey, @broken crystal

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

valid siren
#

i have been insided on rustoria 10x eu is it bannable

raven mist
#

It is not

ashen kestrel
#

Shenzyyy, any idea how long applications take to get processed?

toxic storm
#

WHEN DOSE MAP VOTE FOR LONG START ? (EU)

near halo
#

@balmy cypress

#

??

clever gale
slim glacier
cinder glen
#

how do i make a ticket

shell pawn
marble mantleBOT
#

Hey, @cinder glen

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

granite lily
#

!appeal

marble mantleBOT
#

Hey, @granite lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

soft anvil
#

i just code raided someone and got banned

#

is code raiding just not allowed or sum

#

!appeal

marble mantleBOT
#

Hey, @soft anvil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slim glacier
soft anvil
#

i was on the 5x max 3

#

i guessed this guys code after like 3 tries and got banned like 10 minutes later

slim glacier
soft anvil
#

Ohh

slim glacier
#

when u got ban what was the reason below?

soft anvil
#

did they get banned too then?

slim glacier
soft anvil
slim glacier
#

appeal and admins will help asap

soft anvil
#

so i cant appeal

slim glacier
marble mantleBOT
tawny ferry
#

Rustorea eu ling is woeb

slim glacier
#

u cant aswell

slim glacier
soft anvil
#

appeal to steam for a password change, and then this?

slim glacier
#

maybe send ur steam id

soft anvil
#

to here?

slim glacier
#

maybe i can help

soft anvil
#

im not sure where to find it hold on

#

76561199249259945

soft anvil
vernal vortex
#

Yeah it’s correct

young steppe
#

When does EU Long wipe?

#

It says 31days

coral canopy
#

My friend rumm got kickbanned mid connecting to rustoria 5x no bp

winter sky
#

Dont know why

#

Why did i get banned

slim glacier
soft anvil
#

if the people i raided also got banned can you unban them too, i feel bad

granite lily
#

!appeal

marble mantleBOT
#

Hey, @granite lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

young steppe
slim glacier
marble mantleBOT
#

Hey, @young steppe

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1672945200:F> (your local time) is the time of the next force wipe and it will happen <t:1672945200:R>.

runic marlin
#

@soft anvil How are you playing on your account if you don't know your password?

soft anvil
#

I dont need to login everytime i play, i just boot it up and it auto logs me in

coral canopy
#

@runic marlin can you help rumm?

runic marlin
#

Ah okay, I'm afraid you will have to request a change of password to your steam account and then make a ban appeal.

soft anvil
#

Okay, thanks

winter sky
#

@runic marlin i got banned for no reason

slim glacier
marble mantleBOT
#

Hey, @winter sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vernal vortex
#

There always will be a reason

winter sky
vernal vortex
#

What does it say when you try loading in

#

To Rustoria

winter sky
#

Banned: hacking

coral canopy
#

he was banned mid connecting

vernal vortex
#

Well you don’t have to be online to get caught hacking

green timber
#

maybe someone recorded you hacking and submitted a ticket? (not saying you did) and the staff reviewed it when you were offline

coral canopy
#

wasn't even in the server

rain zinc
#

Did the 5x no bp server crash?

tawdry ember
#

how long until the US 5x no bps come back?

vernal vortex
runic marlin
#

it did indeed, working on getting it up!

coral canopy
#

rummyeah

zealous kettle
#

Only a few more minutes!

tawdry ember
#

ok thank u sir

vernal vortex
marble mantleBOT
#

Hey, @winter sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rain zinc
#

Thanks. I finally got my first airdrop and it went down. Lol

coral canopy
#

me and 4 other friends are online and rumm was still connecting and we all saw rumm getting kickbanned for cheating in chat

vernal vortex
#

Tell him to go to the link above, he can provide his story there

#

An Admin will check it as soon as possible

vernal vortex
#

Then you’d have to wait

dreamy prawn
#

5x nobps down?

small flicker
raven mist
#

Up up up@dreamy prawn

sly grove
#

!ticket

marble mantleBOT
#

Hey, @sly grove

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

feral drum
#

yo small oil rig just wont respawn on us medium

#

it just wont

#

fix ur server lmao

#

pls manual reset oil rig

#

!ticket

marble mantleBOT
#

Hey, @feral drum

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slim glacier
feral drum
#

fr?

#

im not tryna be toxic butits been an hour

slim glacier
#

and tickets to report cheaters

feral drum
#

im afraid some dude sitting under it or some shit and just not letting it respawn

#

large has respawned twice in the time it has taken small to not respawn once

slim glacier
feral drum
#

nah there isnt

#

its just bugged

fluid badger
#

theres a cheater in our compound we need help

slim glacier
marble mantleBOT
#

Hey, @fluid badger

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vernal vortex
fluid badger
#

i need help tom is hacking

#

he is sitting outside our base shooting through walls and aim bots

shell pawn
marble mantleBOT
#

Hey, @fluid badger

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

feral drum
#

its legit taken an hour and a half

vernal vortex
#

Let me check the time they set it as

#

Should be 30-60 minutes

midnight gate
#

bro its been down for like 2 hours

vernal vortex
#

What was down

midnight gate
#

oil

#

its still down

vernal vortex
#

Someone probably is there and it’s timer is messed up

fluid badger
#

bro i need a admin plsssss hacker got our tc and is removing out coumpound and our base

marble mantleBOT
#

Hey, @vernal vortex

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fluid badger
#

i did no one has helped

storm jasper
#

How do I make a ticket

vernal vortex
fluid badger
#

like a couple of min there destroying out compounds our base everything

vernal vortex
#

Alright

#

@runic marlin do you have some time to help him out?

#

Go into waiting for support meanwhile just in case he’s busy

fair falcon
#

cheaters on rustoria 3x no bp us

marble mantleBOT
#

Hey, @fair falcon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fluid badger
#

they destroyed out new base without tc and our walls

fair falcon
#

u on 3x chris

fluid badger
#

5x

#

we are just de spawning at this point we cant do nothing

drowsy maple
fluid badger
#

i have a clip to them admitting there hacking and where they got the hacks

midnight gate
#

DALE bro oil hasnt respawned in 2 hours rustoria medium

vernal vortex
#

Anyone can say that they are hacking

fluid badger
#

i do have clips but there is no point no one helped

vernal vortex
#

You can always get them banned

#

Since you have that

feral drum
#

you aint an admin bro pipe

midnight gate
#

ong who tf is this dude xD

fluid badger
#

yea but all they do is buy a alt for 12 bucks and join back no point

vernal vortex
west mica
feral drum
#

can i join with him im on his team

small flicker
feral drum
#

small

fickle mountain
#

@west osprey just threatened to ban me from rustoria servers for looting her sleeping body and getting a ginger bread suit

#

yall gotta control ur admins

#

she gave me a countdown i have it clipped

#

when i asked for something she just started threatening bans for it

feral drum
#

thank you @small flicker

midnight gate
#

Thanks g

small flicker
feral drum
#

yera

bright dawn
#

im trying to create a clan and I know for a fact the name is not taken but it still won't let me create it

void condor
#

Probably a banned name

bright dawn
#

is the word holy banned

#

because theres a guy who made a clan called "unholy clan" so i dont see why holy would be banned

mystic gazelle
#

Anyone know if theres a way to buy VIP without signing up for this subscription

void condor
#

Try make another 4 letter clan

#

It might be too short as well

fickle mountain
# drowsy maple What was the issue?

she did an event on the US 5x and got kicked for fly hack. i saw a sleeping body looted it and it had a gingerbread suit and took it. after thsi she loaded back in and asked who had taken jt. i said i had and she tp’d to me demanding it saying she wouldn’t ban me if j gave it to her

bright dawn
#

The clan name is supposed to be "Holy Chads", so its not too short

fickle mountain
#

yes it is

void condor
bright dawn
#

wait fr?

fickle mountain
#

that’s characters

#

10^ it’s a 8 max

rough zephyr
#

has anyone ever been unbanned?

drowsy maple
bright dawn
#

It said check if this name is taken and I did and it wasn't

vernal vortex
fickle mountain
#

why did she threaten to bad me and be so hostile so quickly

fickle mountain
#

that’s what i’m saying like she was so hostile and on a power trip

rough zephyr
#

oh she typin

toxic shard
mystic gazelle
#

ohhhhhhhh betbet thanks didnt see it

midnight gate
#

sorry for report spam

#

thx for fixing rig

west osprey
runic marlin
bright dawn
rough zephyr
#

i feel like i got banned because of report spam tho their was an 8 man who did not like me

vernal vortex
#

Like Roams, Koth etc

runic marlin
void condor
#

Clan names also need to be between 1-8 characters

outer void
bright dawn
#

What about clans like Galactic assassins, they have more than 8 characters and a space in the name

small flicker
void condor
outer void
small flicker
bright dawn
languid roost
#

how do i talk to staff

raven smelt
ancient dune
vernal vortex
#

My bad didn’t see that

ancient dune
#

all good 🙂

bleak meteor
#

hello

raven smelt
bleak meteor
#

i got ban in solo duo trio

#

i dont know why

raven smelt
marble mantleBOT
#

Hey, @bleak meteor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

teal egret
#

Is mondays force wipe on Monday this month or is it Thursday

warm mortar
#

Ban without reason i am really angry with that

raven smelt
raven smelt
warm mortar
#

any proof to ban someone that is all

raven smelt
marble mantleBOT
#

Hey, @warm mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

warm mortar
#

Yeah i do that but response times 1-3 days u have to be kidding

#

I never will donate more for this server good bye

raven smelt
west mica
raven smelt
#

/ticket

marble mantleBOT
#

Hey, @astral quest

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

coral canopy
#

does the account linking take time?

#

i still can't open /shop

raven smelt
marble mantleBOT
#

Hey, @coral canopy

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

coral canopy
#

i did the linking

#

but it still said the same thing, that i need to go to rustoria.link and link my account

raven smelt
west mica
coral canopy
#

like 3-5 minutes

#

on the website it doesn't show that i have joined steam

west mica
coral canopy
#

okay thanks

west mica
#

No problem

coral canopy
#

got it

jovial finch
#

hi i need to speak to an admin :c

raven smelt
jovial finch
#

i´m banned on the 5x Us but idk why, i don´t log in on that sv long ago

jovial finch
#

exceding group limit

#

but like i said i dont log on taht sv long ago and the last time i wasn´t banned

marble mantleBOT
#

Hey, @jovial finch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tepid bolt
#

Nothings showing in my server when messages are sent to your channels

ancient dune
tepid bolt
#

Ah okay thank you

lilac saffron
#

is all oil rig glitched

fair falcon
#

this has to be a joke man this kid has had 3 cheaters on his team

marble mantleBOT
#

Hey, @fair falcon

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lilac saffron
#

HELLO CAN ANYONE HELP ME

silent frigate
#

was in a team with a cheater the cheater is back on a alt

#

his name is barnacle boy on rustoria 3x us

marble mantleBOT
#

Hey, @silent frigate

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hidden basin
#

!appeal

marble mantleBOT
#

Hey, @hidden basin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hardy pine
#

I got muted for saying a color

hollow panther
#

me too

#

some guy asked how to say it and i got muted

small flicker
#

an thats why

hollow panther
#

i didnt know

hardy pine
#

Same

#

Was it right now like 10 minutes ago?

hollow panther
#

yes

#

on 5x that guy asked how you spell it

hardy pine
#

Are you in rustoria 5x?

#

Yeaaa happened to me

#

Annoying

small flicker
#

sorry guys but the mute will remian

hardy pine
#

I did nothing tho

hollow panther
#

thats kinda dumb we got set up

hardy pine
#

Fr

#

We got set up

#

I saw it and I was like should I say it? Yeah it's just a color nothing can go wrong

#

Boom, muted

small flicker
hardy pine
#

Say black in spanish

hollow panther
#

he asked how you say it

hardy pine
#

He didn't say the actuall word

#

He said

hollow panther
#

i thought he actually wanted to know

hardy pine
#

How do you say black in spanish

#

That's what he said

hardy pine
hushed finch
hollow panther
#

unsure i think it was egirls clan on 5x

small flicker
#

yes i know what he said im looking at it now and i can confirm he is also muted

hardy pine
#

Can I get unmuted?

#

Oh it was [egirls] Ego

hollow panther
#

they got it

hardy pine
#

I'm still muted and mad

hollow panther
#

dont think they can unmute us

small flicker
#

again sorry but the word you said is a bad word i know you may not have know but it was said

hardy pine
#

It's not a bad word

#

Nox that background is crazy

vernal vortex
#

Probably got muted since the meaning in English is interesting…

#

It’s debatable to say the least could go both ways

jaunty silo
#

how can i get the seed for eu small?

small flicker
jaunty silo
#

i want to see the node locations

jaunty silo
small flicker
jaunty silo
#

dude

#

i want the seed for the current map

small flicker
jaunty silo
#

okay

small flicker
# jaunty silo okay

Asked an admin we don’t have a website or anything that lets you see the seed you will just have to load in and look

jaunty silo
#

🤦‍♂️

hoary swan
#

can we get an admin to answer any of the tickets on the same player who's been hacking for the past 4 hours as fast as you guys respond to accepting payments?

raven bison
#

🤦‍♂️

hoary swan
#

I Would facepalm to. The admin team used to patrol Rustoria so much in the beginning, now it just seems like these cheaters get away with murder and ruin your gaming experience before something is finally done.

bright dawn
#

I submitted a payment support ticket 4 and a half hours ago and still have not received a response

small flicker
#

3x is booting

hoary swan
#

I just got off, no need for me to continue to donate everything I have, ill wait until I get a notification that, that specific person and his team are gone.

raven bison
#

@hoary swan I believe you made an F7 ticket but not a rustoria ticket

tacit granite
#

May I speak to an admin about something in support call?

small flicker
tacit granite
#

I am confused about an in game situation that occurred after the EU 5x wiped

#

It was between me and another player but I just want some clarification

small flicker
little zenith
#

hi dale the admin never got back to me

#

i swear im innocent.

ancient dune
little zenith
#

thank you oat

#

!steamid

marble mantleBOT
little zenith
#

76561199090511900

modest bear
#

I was banned by vpn, how to solve it

near halo
#

@balmy cypress chop chop lmao

#

day 3 ban for no reason + ignore

ancient dune
ionic agate
modest bear
#

@ionic agate 76561199188825449

ionic agate
modest bear
#

thank

near halo
#

does the youtube link not work

small flicker
near halo
#

oh.

small flicker
near halo
#

how may i ask

#

and also i was wanting to ask it says my friend is banned hes trying to join the discord

small flicker
near halo
#

what do u mean it just is saying hes banned from guild

near halo
#

yeah do u want me to get a ss

small flicker
near halo
#

thats what its telling him

small flicker
#

you can do this by turning dev mode on and right clicking his name

near halo
#

283403901879713792

small flicker
near halo
#

alright

#

i got banned for ban evasion and the when i got banned it was 269 days ago and in the rules it says you are not allowed on our servers if you have a account with a game ban within the last 180 days i am over that am i able to have my ban removed or how does this work?

raven bison
near halo
#

the real question is why he has to be the one to unban me

ancient dune
last moon
near halo
last moon
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

alright thank you

placid light
#

My appeal was dismissed, what should I do?

small flicker
placid light
#

Team up with hackers

#

But I didn't find out that the other party was a hacker

soft lily
#

hello, I left a request for my ban to be opened and it was opened, I entered again today, I was banned again

#

76561198312425685 its my id

#

<@&274971100184576010>

placid light
#

@small flicker

near halo
#

!steamidf

#

!steamid

marble mantleBOT
livid tapir
placid light
#

@livid tapirYes, kick me after loading

livid tapir
placid light
#

Wait for me, I open the game now

livid tapir
#

My flight boards in 20 so my times a little limited, if I can’t help you someone else will be able to shortly

placid light
#

@livid tapir

livid tapir
placid light
#

yes

#

Can you tell me who the hacker is

toxic shard
# placid light

You are permanently banned from rustoria for your actions following the initial ban

placid light
#

@toxic shardAm I permanently banned?

toxic shard
#

That's what I just told you, therefore yes

placid light
#

But why, I didn't find out that my teammate was a hacker

toxic shard
placid light
#

I didn't run away, I just tried to appeal

toxic shard
#

That's not up to me, I just share you the info, you already appealed and it got denied

near halo
#

is there a way i can report a cheater threw discord and somenone take a look at him

raven mist
#

No, we have 2 methods. Ingame or website

near halo
#

i did a in game just now

placid light
#

My ban is helpless, I love this server

livid tapir
livid tapir
toxic shard
placid light
#

It shouldn't be like that

crisp haven
#

What time in Brazil is wipe Monday us ?

crisp haven
#

I follow this topic last wipe, and wipe 2 hours after. That’s why I’m asking for!

dull wraith
subtle cape
ebon roost
#

am i supposed to keep bouncing up and down inside the map?

gilded oasis
#

hey we got a truck at x5 zeus that doesnt despawn can someone help us?

elfin barn
#

How did you got there etc.

jagged marlin
#

<@&274971100184576010> can you check I have a ban or no?

drowsy maple
jagged marlin
drowsy maple
jagged marlin
drowsy maple
gilded oasis
#

Dale can u check this truck out pls? has been 10 min and it still doesnt despawn 😦

toxic shard
gilded oasis
#

nope

#

its in middle of nowhere

#

i can pm you the info if u want and a screenshot

toxic shard
#

you can but I think it;s the one part of the map

#

if it's one that look like

#

then it's not an entitiy and is here since the beginning of the wipe (and can't be removed)

north yew
#

any admin up for quick dm?

near halo
#

any admin here quick dm pls

near halo
dark lion
#

can you tell me when the vape is on the eu servers ?

cobalt valley
rose holly
#

Good morning admins

#

so i logged on to day to find out I am still banned

#

Even though my ban was suppose to end a while ago

steel vale
#

can we get some help in support

#

@cobalt valley sorry for ping but can u help me

rose holly
#

@toxic shard So sorry for the ping but can u help me

steel vale
#

@ionic mortar

west mica
rose holly
#

So

#

I was banned a while back

#

And i was suppose to get unbanned after that wipe

#

But I am still banned even tho the wipe has ended about a week or two weeks ago

marble mantleBOT
rose holly
#

my steam id: 76561198983324624

west mica
floral escarp
#

Is there like any slave work i can do to shorten by ban 💀

#

I don't want to play like rusty moose

rose holly
west mica
rose holly
#

But trashy said that i would get unbanned after the wipe

west mica
#

Infact. Your ban is now lifted

steel vale
#

ty

rose holly
#

thank you

floral escarp
#

@west mica how can i check how long i have left on my ban

west mica
west osprey
#

@tawny ferry you need support?

west mica
#

Do you need a time out on here also?

late frost
#

hi, im baned from rustoria on august for playing whit cheater and mi apeal is denied, have some way to apeal again ?

tawny ferry
#

hello

west osprey
west osprey
tawny ferry
#

i wanna ask when the next wipe start

late frost
#

76561198093940182

tawny ferry
late frost
#

@west osprey 76561198093940182 thx dude

west osprey
late frost
#

not have chance to chang this perma? im not chiting and nothing, and 1 on my grup is desbaned because play whit a famous streamer is unfair i think

west osprey
late frost
#

okey bro, thx

west osprey
late frost
#

thxxx

#

@west osprey have 4 friend on the same problem, what should they do?, talk whit you?

carmine wolf
#

tell me when there will be a vote for the card on the eu long server?

carmine wolf
slim glacier
carmine wolf
brisk dawn
#

I need to talk to an admin about a blatant hacker not being banned. I pay for VIP and there shouldn't be anyone getting a free pass

marble mantleBOT
#

Hey, @brisk dawn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
#

No one gets a free pass lol

#

if you reported them im sure they've been looked into

torpid summit
#

hello i cant gif vip on page rustoria

#

is bugged or something i choose gif option and check my method pay... when i press buy with stripe nothing change and not change view

viscid bramble
#

@tough bane My discord booster isent working still after awhile

shell pawn
viscid bramble
#

I am

#

Its in the boost 4 rewards chat

shell pawn
#

when was this?

viscid bramble
#

2 days ago

#

Wait..

#

It was in there now it isent

#

bro wtf well now it seems like im lying

shell pawn
#

No its there

#

but you should have the role, thats weird

thorny dune
#

I can see you boosted. However you left the Discord afterwards which removes the boost from your profile, this is a default Discord thing.

viscid bramble
#

Oh

#

Yeah i had my account linked to a diffrent account and was trouble shooting before that

#

Is there a chance i can still get my booster rewards or is there no way sense i left?

viscid bramble
shell pawn
viscid bramble
#

ok

olive panther
#

how do we report?

#

need admin on 2x eu

raven mist
#

/ticket @olive panther

marble mantleBOT
#

Hey, @olive panther

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

olive panther
#

cheers

#

racist toxic kids

river elm
#

yo

#

i got banned for cheating i dint use cheats

noble terrace
marble mantleBOT
#

Hey, @river elm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

olive panther
#

are admins active? been door camped for a hour being called a n*****

noble terrace
olive panther
#

yeah they are

noble terrace
#

What server?

olive panther
#

ive made a ticket

#

2x eu

gritty elbow
#

@noble terrace

#

i have a clip of it

noble terrace
olive panther
#

so its cool?

gritty elbow
#

so i can call them anything and im not finna get banned?

noble terrace
#

Racism is against our rules. But we have no way of moderating voice chat accurately. Global chat we can see chat history for though which is why it's different.

gritty elbow
#

this kids stood in front of me calling me the n word through a door u can see his mouth move ?

cobalt valley
#

@gritty elbow @olive panther Feel free to join #368790610783764480 If you would like to talk about it.

gritty elbow
#

and thats not enough proof

zenith finch
#

bro i got banned from the server for doxing when i didnt do anything i put one of the players name in chat which is is phone number and i get banned

#

can i get unbanned i didnt do anything

#

can someone join support call so i can explain and get unbanned please

fickle mountain
#

can an admin review my appeal

misty scroll