#support

1 messages · Page 113 of 1

dim parrot
#

I heard u at first

golden kernel
#

Is saying the hard r banable

minor temple
strong beacon
#

yo unban me i dont know what i did

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bro

rapid python
#

hey i paid on Saturday for us main. and now im in que should i call my bank and say that its fraud

daring epoch
#

can i get skinbox if i boost the discord

raven smelt
daring epoch
#

only skinbox

#

pls

minor temple
strong beacon
#

kick ban

#

thats it other then who banned me

minor temple
#

Is should say a reason I.e. hacking ? Or come to discord with a name

strong beacon
#

hacking?

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serious

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no supa rango

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it does not say that to me

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it says a name

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sorry

minor temple
#

That was an example I believe Luke told you earlier you can DM nuclear and wait for a response 👍

strong beacon
#

he not on

balmy cypress
strong beacon
#

bro

balmy cypress
#

Only he can resolve your ban

strong beacon
#

ok

vernal vortex
#

Luke can I talk to you in dms?

fringe abyss
#

is there a way you can pay for a unban

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im not tryna wait

balmy cypress
balmy cypress
fast wadi
#

what's the average response time for a ticket in game or the website?

fringe abyss
#

luke is there anyway you can look at my appeal?

strong beacon
#

my freind said the same thing i did but did not get banned

native junco
#

I'm being managed by VPN Ban. Can you help me out?

fringe abyss
#

@balmy cypress is there anyway you can look at my ticket and see who reported me in the game it was us 10x no bps and look at my appeal?

ancient dock
#

Rustoria US main, "Tickles" just got banned, he's part of a 4 man that just game from tunnels T25 US MAIN how come the rest of his group isn't banned?

fringe abyss
#

cause it says spmething about exceeding group limit idk how

white hearth
#

How can I report a ceater?

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cheater*

native junco
#

Steam id 76561199096178138

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@balmy cypress

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@zealous kettle

ancient dock
#

76561199000749749 "Tickle" blatant hacks ban rest of team if possible >_> tf

balmy cypress
marble mantleBOT
#

Hey, @ancient dock

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
ancient dock
#

Thanks @balmy cypress I might have, just frustrated not your fault

white hearth
#

Im not sure what the name of the person was, in the combat log he headshot me over and over again from far away but his friend got the last shot

ancient dock
#

Thank you for the support and your servers I'll /ticket if they keep acting up

balmy cypress
fringe abyss
#

luke

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is there anyway yall can look at my appeal or how long does it take for you guys to respond?

ancient dock
#

@balmy cypress train tunns agan >_> @balmy cypress 76561198309532985 ill ticket him

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"123"

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T25 US main 2 or 3x3 close to harbor idk we don't really want to fuck with it anymore just absolute sus with them

mortal kernel
#

We got banned for "playing with a cheater" when none of us are cheatinf

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cheating

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@balmy cypress

high compass
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i just did @ancient dune

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im a part of the same team as @mortal kernel

mortal kernel
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Yeah

wispy zodiac
#

is there an admin that could PM me please?

ancient dune
ancient dune
high compass
ancient dune
high compass
#

my b

wispy zodiac
# ancient dune regarding?

one of my team mates got banned because he has over 7k hours, and we outplayed a team and they got butthurt and spam reported

ancient dune
wispy zodiac
#

we are trying to appeal him

ancient dune
#

has he appealed at our site?

wispy zodiac
#

we dont know why he got banned

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i dont know

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he doesnt cheat, and we dont know why he got banned in the first placed

ancient dune
wispy zodiac
#

he did

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could you pm me, oat?

ancient dune
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I can't right now because I'm just about to go off break at work

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if he has appealed he will have to wait for the banning admin to review it

native junco
#

I'm being managed by VPN Ban. Can you help me out?

mortal kernel
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We had 2 weapons between 5 of us. Like were getting banned instead of actual cheaters

wispy zodiac
#

well thats the thing @ancient dune

native junco
#

Steam id 76561199096178138

ancient dune
wispy zodiac
#

he got spam banned a while back, then he got a new account and got ban evaded, and the admins wont even look at him at all

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its honestly unfair and not right

ancient dune
wispy zodiac
#

i didnt know until it said it in the chat

ancient dune
#

so he was ban evading

wispy zodiac
#

i guess he was

ancient dune
#

unlikely his appeal will be accepted then

wispy zodiac
#

but he doesnt know why he got banned the first time

ancient dune
#

ban evading is perm

wispy zodiac
#

not even that

ancient dune
native junco
#

ok

wispy zodiac
#

the very first ban

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he doesnt know why he was ever banned, ya know?

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its alright though

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thanks for the help @ancient dune

near halo
#

What the hell did i get banned for it didnt even tell me @ancient dune

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its just says go play somewhere else

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what the hell did i do

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I got banned i dont know why @ancient dune

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!apeal

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!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

pwease unban🥺

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Bro i want some support i was deadass banned for no reason i appealed i am not waiting 1-3 bussines days for this when i bought vip

ancient dune
marble mantleBOT
near halo
#

can i drop my steam id for help

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76561199394475906

native junco
#

Steam id 76561199096178138

near halo
#

there is my steam id @ancient dune @zealous kettle

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76561199394475906

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my steam id

zealous kettle
near halo
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76561199446992164

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spoofy help i just got rust

zealous kettle
native junco
#

@zealous kettle I VPN ban

near halo
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what does that mean @zealous kettle

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@zealous kettle why cant i get unbanned

zealous kettle
zealous kettle
near halo
#

But for what @zealous kettle

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I dead ass do not know what i did

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@zealous kettle im a minor spoofy

zealous kettle
near halo
#

oh THAT?

zealous kettle
near halo
#

I thought we just got muted for that bro

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Ok that was not funny and im sorry for saying that

zealous kettle
#

!mute 617406320655466515 banned in-game

marble mantleBOT
#

:ok_hand: muted Stone#1658 (banned in-game)

zealous kettle
#

!mute 915714813525622824 banned in-game

near halo
#

No please man

marble mantleBOT
#

:ok_hand: muted jen#8402 (banned in-game)

ancient dune
#

👋

zealous kettle
native junco
#

ok

fringe abyss
#

@zealous kettle

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can you look at my appeal

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?

undone garnet
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I cant access the store

near halo
#

I made a ticket on the website and it got closed with no response?

zealous kettle
near halo
valid ivy
#

spoofy how i check my status appeal on website

zealous kettle
#

You'll get a Discord DM once you've been given a verdict

terse robin
#

the black jack machien glitched and took all my scrap

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im on rustoria main

inner escarp
#

Any admins on

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Cheater on 5x

marble mantleBOT
#

Hey, @inner escarp

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

@zealous kettle can you check dms

valid ivy
#

how long will it take for someone look at my unlink request?

near halo
#

@zealous kettle hey im not gonna cry about it if thats what your guy's interpretation of us is, but i just bought vip and was playing with my friend

he got banned and i got banned for "playing with a hacker"

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i understand my 1 week ban is due to him getting banned, but why was he banned? none of us are cheating and we are literally with bows and 2 tommies with like a negative kd we arent even good so i dont remotely understand why he would get banned

#

76561198852438453

raven bison
novel tinsel
#

Hello administration, I came in after a long break for about a year.I want to go to your server, but I was banned, what should I do in such a situation?

raven smelt
regal geode
#

how to unban Ev

novel tinsel
#

!ticket

marble mantleBOT
#

Hey, @novel tinsel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

novel tinsel
#

!appeal

marble mantleBOT
#

Hey, @novel tinsel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven smelt
marble mantleBOT
#

Hey, @regal geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

when i go to appeal

novel tinsel
#

Why is this writing to me? YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

novel tinsel
#

I haven't been on my account for a year and I don't even remember why

valid ivy
novel tinsel
#

and by which one can I find out?

valid ivy
small flicker
valid ivy
#

is unlink request 1-3 business days as well as appeals

novel tinsel
#

He writes because of cheats, but how can this be if my account is not in the bath

valid ivy
#

Ur banned because of cheats

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not hard to understand

novel tinsel
#

yes

small flicker
small flicker
valid ivy
novel tinsel
small flicker
valid ivy
small flicker
# novel tinsel no

then if you cant appeal then you are perm banned and this wont be changing

valid ivy
novel tinsel
#

Why can't I change my ban if I was banned because of cheats, even though my account has not been in the bath for how many years.

acoustic bane
#

where can i make a support ticket

regal geode
#

I don't see the section to write an appeal

valid ivy
valid ivy
marble mantleBOT
#

Hey, @regal geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

regal geode
small flicker
valid ivy
small flicker
regal geode
#

ban evasion

small flicker
regal geode
#

how long ?

valid ivy
small flicker
regal geode
#

I got that ban for over a month

valid ivy
fringe abyss
#

how do i check if my appeal went through

valid ivy
regal geode
#

I played with a stranger online and didn't know he was using a hack and I got banned

small flicker
fringe abyss
#

ok

valid ivy
regal geode
valid ivy
# regal geode

You are banned for ban evasion and you will not be unbanned. That is all you need to know. Their is nothing you can do about it

marble mantleBOT
#

Hey, @last moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Hi, I have a game ban that has been active for 577 days. Luke told me I could appeal at 180 days, but when I appeal it tells me I am not banned. How can I fix this?

marble mantleBOT
near halo
uneven phoenix
#

yo is there anyway to make a ticket

#

on discord

marble mantleBOT
#

Hey, @uneven phoenix

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uneven phoenix
#

nah so like

small flicker
uneven phoenix
#

100% honest , I was closet cheating and my friends didnt know and I was just banned, is there anyway I can get them unbanned

near halo
near halo
uneven phoenix
marble mantleBOT
#

Hey, @valid ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
uneven phoenix
#

thanks

valid ivy
small flicker
near halo
#

Ok.

desert flume
#

so if i express how i feel why do i get muted

valid ivy
desert flume
#

and then my friends said say cry me a river if you like something and then they muted him for a day thats fucking crazy asf

noble terrace
desert flume
#

tf he said cry me a river if you are gay and no on really said much people say worse things

high compass
#

are on of the banning admins on? i submited an appeal and idk why we got falsely banned

desert flume
#

like way worse its rsut

valid ivy
desert flume
#

pleaes repeat to me what he said then

noble terrace
#

Homophobia is also against our rules.

desert flume
#

so the other dude making from of him calling him gay doesnt getting muted

#

??/

noble terrace
#

No because there’s nothing wrong with being gay.

lone hinge
#

Instead of reporting them now you're trying to make excuses for your own rulebreaking

desert flume
#

so hes chat has nothing wrong with it either??

#

can you please repeat it to me

noble terrace
#

You and your friend crossed the line and you know it. And there are consequences for doing so.

desert flume
#

but he was making fun of him

noble terrace
desert flume
#

for being gay thats so crazy

valid ivy
desert flume
#

wow man

noble terrace
#

If you think you were wrongfully muted or banned, feel free to appeal at bans.rustoria.co

desert flume
#

nice chat here getting made fun of some more here

high compass
desert flume
#

disrespecting one of your top hour players on this server

noble terrace
#

Tuxy isn’t staff, and I’ve been respectful to you.

#

Hours also don’t mean anything if you can’t follow our rules.

valid ivy
desert flume
#

im just saying

#

you def just got chat mod or something im sorry but im done here have a nice day man

high compass
valid ivy
mortal kernel
#

Yeah

high compass
valid ivy
high compass
#

yes

valid ivy
#

then they were probably hacking. all you can do is appeal

high compass
#

and he very much was not hacking

#

weve been playing on this server for 3 weeks

valid ivy
desert flume
#

also i think horse bases should be gone bc zergs be using them

soft lily
#

Hello, I noticed that I am banned from your servers, I have not used cheats or anything like that before, can I know the reason?

valid ivy
marble mantleBOT
#

Hey, @soft lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

soft lily
valid ivy
soft lily
#

I talked to an admin before, he said I was banned but I'm still banned

soft lily
#

yes

#

but no result

valid ivy
soft lily
#

its my id

valid ivy
marble mantleBOT
soft lily
#

76561198312425685

#

I wrote before, I was told that my ban was opened

mental moth
#

Also have you used a VPN?

drowsy maple
#

You may have had a VPN ban.

mental moth
#

Thanks Dale

valid ivy
#

Dale when do you guys look at unlink request?

soft lily
#

ok i will try

drowsy maple
valid ivy
drowsy maple
#

It's usually pretty quick, the UK based staff should be up in the next few hours, hopefully one of them will see it soon.

fringe abyss
#

how long is it for admin to look at a appeal?

valid ivy
fringe abyss
#

do they respond faster sometimes?

thorny dune
#

Yes

fringe abyss
#

ok

#

how do i check how long my ban is

valid ivy
thorny dune
#

When you connect it should say a duration, otherwise if it doesnt it’s permanent.

fringe abyss
#

exceeding team limit even tho there was only 6 on my team

#

it doesnt say

thorny dune
#

These are usually temp, try connecting again - if it doesn’t say a duration could you screenshot and DM me it?

fringe abyss
#

ok

soft lily
#

My ban has been opened, thank you @drowsy maple @valid ivy

fringe abyss
#

@thorny dune i sent a ss in dms

wide rapids
#

vpn ban

small flicker
marble mantleBOT
wide rapids
raven bison
#

@wide rapids SteamID?

wide rapids
#

SIR I SEED U

small flicker
mortal mesa
#

My friend got a gameban onn rust like 2 years ago for using a warzone unlocker, if he were to get a new account and play rustoria wouuld he be banned?

small flicker
limpid pendant
#

how do i get discord supply drop

small flicker
marble mantleBOT
safe violet
#

how do i make a ban appeal ticket

raven bison
marble mantleBOT
#

Hey, @safe violet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mortal mesa
mortal mesa
maiden skiff
#

!appeal

marble mantleBOT
#

Hey, @maiden skiff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

small flicker
near halo
#

How do i get verified

#

Im vip

#

been vip forever

raven mist
marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

raven mist
#

Follow the steps above

near halo
#

!berify

#

!verify

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

maiden skiff
raven mist
#

Steamid? @maiden skiff

near halo
#

There

maiden skiff
#

76561198884130981

near halo
#

Aye im a donator

#

Since. Dec 21

raven mist
raven mist
near halo
#

Ok now unmute me in game please yall robbed me outta $100s of dollars vip

#

Respectfully lmao

near halo
#

I did

raven mist
near halo
#

❤️

valid ivy
raven mist
#

Yessir!

valid ivy
subtle cape
#

Are you banned?

#

What does it say?

raven mist
valid ivy
subtle cape
#

Have you tried using our connect codes?

#

Well what does it say?

#

No can do. I am not at home. Someone else probably can.

#

Sure do please wait for another mod to respond to you. I cant give voice support rn.

raven mist
#

What server are you trying to join?

#

us or EU?

#

might be a routing issue

raven mist
peak lion
#

Hi admins 5x eu is trolling me

#

it spawned a gingerbread house next to my base and I cant do anything even put down a box, this happened while being raided

valid ivy
small flicker
peak lion
#

what

raven mist
peak lion
#

it happened while being raided and now I cant rebuild

peak lion
#

If I clear it does it despawn

raven mist
valid ivy
#

!steamid

marble mantleBOT
small flicker
raven mist
valid ivy
#

76561199381410586 and 76561198966417192

raven mist
valid ivy
raven mist
valid ivy
raven mist
#

Whats your new account's steamid?

valid ivy
#

76561199381410586

peak lion
#

I sent you my location shenzyyy

raven mist
valid ivy
#

didnt even know the kid lmfao

#

he was ban evading

#

just got banned for playing with him

raven mist
peak lion
#

f

raven mist
#

and its PERM

valid ivy
#

ah ok so staying banned

peak lion
#

shenzyy Im down bad man I cant even get in the base if I leave I dont have a jump up

valid ivy
peak lion
#

cant put down boxes or furnaces walls all fucked up

valid ivy
peak lion
#

🙏

raven mist
#

Not on rustoria tho

valid ivy
raven bison
#

in another life tuxy

#

ARE YOU ADMITTING TO BAN EVASION? Dcolon

valid ivy
#

I SWEAR IT WAS NOT ME

#

IT WAS COOMER

raven mist
peak lion
#

yup

#

thanks so much

raven mist
#

Alright, timings haha

peak lion
#

yeah it was insane

valid ivy
#

@raven bison @raven mist u guys have a good night/morning catch yall some other time

raven bison
#

have a good new years mr tuxy

#

be safe

valid ivy
vapid haven
#

is it possible for hackers to exploit safe zone areas like partially down the tunnel next to outpost?

#

i got taken out by somebody that I could only hit with a rock yet they could shoot me with a shotgun

#

not only that but I hit them with my rock at least 7 or 8 times and it was like it did nothing

honest prawn
#

How can I find out why I was banned?

peak meadow
clever gale
raven smelt
raven smelt
marble mantleBOT
#

Hey, @honest prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

honest prawn
#

Thanks

thorn dragon
#

We banned the 10X EU cuz we cycling members please unbann us. We want start the wipe today

marble mantleBOT
#

Hey, @thorn dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tribal frost
#

!tickit

#

!ticket

marble mantleBOT
#

Hey, @tribal frost

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thorn dragon
#

!appeal

marble mantleBOT
#

Hey, @thorn dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

honest prawn
#

Thanks to the administration for the quick response and unban

gray isle
#

please expand the seats

#

please expand the server space Main

#

!ticket

marble mantleBOT
#

Hey, @gray isle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slim glacier
marble mantleBOT
#

Hey, @gray isle

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

torn acorn
#

hey there is group which get banned on rustoria small eu on F3 and one guy is still not banned in base

safe night
#

!appeal

marble mantleBOT
#

Hey, @safe night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lilac plinth
#

Hi, who can I contact in order to get some business inquiries sorted?

lilac plinth
safe night
#

Hello, i got banned from rustoria eu long for playing with a cheater, i cant log on the rustoria website bc i cant get my steam guard code, can i dm a moderator?

raven smelt
safe night
#

Moody can u help me?

safe night
#

its a little hard

lilac plinth
#

Or Discord tag

safe night
#

cant log in on your website

raven smelt
fallow compass
#

admins look at tickets

#

its a joke on how this guy is still playing on this server

raven smelt
worn vessel
#

<@&274971100184576010>

raven mist
worn vessel
#

idk how to make a ticket and cba figuring it out while i m getting sieged

safe night
#

@raven smelt

#

76561198802763894

worn vessel
#

maybe an admin should come spectate some chinese talents

marble mantleBOT
#

Hey, @worn vessel

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
#

its not hard 😛

worn vessel
#

@raven mist just get someone to spectate

raven mist
#

Just make a ticket as we have a central point for tickets

#

Sure, make a ticket

worn vessel
#

alr i did it

mint flax
#

@raven mist Hello yesterday one player from Eu small was banned, and today he is playing again with another acc ant teammates 🙂

#

my friend did a ticket but you sayed he wasnt banned

raven mist
mint flax
#

but he was

raven mist
#

That was due to a vpn unfortunatly

mint flax
#

he just switched account today x_x

raven mist
#

and not an actual ban

mint flax
#

why he switched an account then ?

raven mist
#

Why dont you ask him 😛

#

How would i know

mint flax
#

bro x_x

midnight gate
#

How we verified ?

raven mist
raven mist
marble mantleBOT
#

Hey, @midnight gate

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

midnight gate
#

❤️

livid cove
#

@raven mist

raven smelt
livid cove
#

can u take a look at my appeal

#

idk why i got banned

#

there no reason on my ban

safe night
#

barely even played on the server

mint flax
#

and now he is on other acc

raven smelt
safe night
#

thanks

raven mist
#

Vpn bans can often show as other reasons as "hacking" or "playing with hacker"

mint flax
#

im just getting always a hs from him to many times

#

i live near him , im sure its not a vpn

raven mist
#

Also if this player was banned for hacking, all teammates would be banned for association

mint flax
#

but they werent

#

so you mean its vpn ok

#

ig just let him play

raven mist
#

I cannot go to much into detail ofcourse, but i can assure you this player was not banned for hacking

near halo
#

dawg I got banned for ban evsion when I have never got banned on this server before and I will playing for like 2 full hours I get off and I'm banned like what

slim glacier
near halo
marble mantleBOT
slim glacier
#

send me ur steam id pls

near halo
#

76561199062641521

raven mist
raven mist
#

Please appeal whenever your gameban reached 180 days

near halo
#

Wednesday 28 June 2023

livid cove
#

@raven mist can u take a look at my appeal
idk why i got banned
there no reason on my ban

split hare
#

Can someone get a hold of this guy on us small cheating ?

lost dawn
#

Hello i need help i got banned for play somewhere else why?

marble mantleBOT
#

Hey, @lost dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lost dawn
violet dune
#

how do i create a ticket

slim glacier
marble mantleBOT
#

Hey, @violet dune

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

violet dune
#

I think u guys made a false ban on me

slim glacier
marble mantleBOT
#

Hey, @violet dune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slim glacier
#

u need to appeal

violet dune
#

!appeal

marble mantleBOT
#

Hey, @violet dune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slim glacier
#

ticket for cheaters

violet dune
#

bro

#

gnral

slim glacier
#

sup

violet dune
#

I joined the game just now, I got banned for playing with a "cheater" last wipe, but im playing currently with the same teammates as last wipe whom didnt get banned

#

it had to be a false ban cuz the people i played with last wipe is currently playing the wipe without me cuz i got banned

marble mantleBOT
violet dune
#

i can send a clip, idk what is it of but my teammate sent it to me

raven mist
violet dune
#

u can check all my teammates too they have never got banned for cheating or ban evading

raven mist
violet dune
#

can i get a compensation or something? since it messed up my teams wipe?

raven mist
#

This is nothing we did manually, so im afraid not

#

How did it mess up your teams wipe? Only you were banned?

patent mirage
#

check tickets eu medium FREEEED cheating hard

violet dune
#

yeah but i was the builder and they lost most of the loot due to me being banned and not being able to build a base

raven mist
#

you were linked to something very old, unfortunatly we cannot compensate you for that

split hare
#

Can someone get a hold of this guy on us small cheating ?

violet dune
#

alright man, i mean atleast i got unbanned

west mica
split hare
#

Dont feel like it... mans been running around esp cracking heads taking our loot

west mica
viral anchor
#

eu main crashed

gritty basin
#

eu main down

raven mist
#

Its booting up

lilac plinth
#

Hi @raven mist do you know if @balmy cypress have any business email we can contact to? We would like to partner with him

raven mist
raven mist
#

No problem!

split hare
#

Dont their base get removed from the server ?

raven mist
#

We dont remove bases

#

As you're playing on an official server i assume

boreal musk
#

EU main is off

#

whats happening

raven mist
#

Its booting up

dim parrot
#

w pp

somber crane
#

What the fuck, i got bans from hacking? Never ever have been hacking on rust.

clever gale
#

||Standard respond time 1-3 working days ||

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shy nacelle
#

Could I talk to an admin for information on a ban or does that have to be done through an appeal?

vernal vortex
#

You can go in waiting support if you'd like

hardy spruce
#

really got banned for no reason smh

mellow pike
#

does cars spawn on the side of the road on ur 10x?

warped ocean
marble mantleBOT
#

Hey, @hardy spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

warped ocean
#

An Admin will look at your appeal ASAP

mellow pike
#

can u answer my question real quick santa

#

does cars spawn on the side of the roads on the 10x?

thin plover
#

They spawn everywhere

#

On the road

mellow pike
#

ty

scenic dome
#

Can you sell fertilizer for scrap in 3X no bps or not?

midnight nacelle
#

Is association with a cheater a temp ban?

mellow pike
#

i think so

#

kinda stupid to play w cheater

#

what server did u get banned on?

midnight nacelle
#

wait no he wasnt even cheating at the time

mellow pike
#

oh dam

cosmic kindle
#

3x EU no bp server that wiped today, unable to teleport I am getting a message "you are not allowed ot use that ocmmand" how can I enable TP?

midnight nacelle
#

he was ban evading for cheating

mellow pike
#

dang

#

what server

midnight nacelle
#

us main

mellow pike
#

oh ok

thin plover
#

What command are you trying to do?

cosmic kindle
#

/tp home

thin plover
#

@cosmic kindle

#

You have to do /home <name>

cosmic kindle
#

I see, thank you let me try that.

slate zodiac
#

Can anyone assist me? I snipped something I'm unable to log in.

cosmic kindle
#

That worked, thank you.

thin plover
thin plover
slate zodiac
#

Disconnected: World File Mismatch:procedural_3751_4bf5cfb1-4ea1-428d-98cf-202aaaf04f78

#

That is the error message I keep getting

marble mantleBOT
#

Hey, @slate zodiac

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

midnight nacelle
#

@thin plover if I got banned because my team8 cheated 2 years ago and he was caught ban evading (I was banned for association) is it a perm ban or just a temp ban for me

slate zodiac
#

@thin plover Thank you very much

thin plover
thin plover
slate zodiac
#

@subtle cape TYVM!

subtle cape
subtle valley
#

I need an admin, i have someone that is blatantly cheating. (Flying, Aimbot, Rapid Fire) in main

marble mantleBOT
#

Hey, @subtle valley

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

coral canopy
#

hello hello

#

why did i get banned for trashtalking

heavy cradle
#

!ticket

marble mantleBOT
#

Hey, @heavy cradle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic marlin
marble mantleBOT
subtle cape
marble mantleBOT
#

Hey, @coral canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

heavy cradle
#

i won a maze event on eu 5x no bp and wanna give the winning to my buddy

heavy cradle
#

i cant bc is says i dont have access to the channel

coral canopy
#

my steam id is 76561198240488600

runic marlin
heavy cradle
#

no i didnt realise theres more than 1

runic marlin
#

And make a ticket in #giveaway-claim

#

Not talking to you, could you send me your steamid64 please?

#

!steamid @near halo

marble mantleBOT
vapid sapphire
#

So on Us Medium ive built a hemp base everything is working and sprinklers are putting water out but the planter boxes are just getting 0 water input

runic marlin
#

Are you available for a chat in voice? @coral canopy

coral canopy
#

i don't have a mic

runic marlin
#

Alright, I'll DM you.

runic marlin
#

You will have to speak to @balmy cypress

slim glacier
vapid sapphire
#

Ive literally done everything

#

Picked up pumps and purifiers

slim glacier
vapid sapphire
#

I mean the water is working for others on the server tho

slim glacier
runic marlin
#

I'll leave him a message just incase he doesn't see this.

slim glacier
runic marlin
#

I've left him a message, he'll get back to you once he's available.

distant plank
#

Hello, i wanted to ask why i got banned on rustoria server, it says i was cheating but i haven't even played for a while and last time i played i was just building my base on EU Long which since then hasn't been wiped. I would really love to hear about this situation, because i believe the ban was false.

mental escarp
#

How do i link my YouTube sub

slim glacier
marble mantleBOT
#

Hey, @mental escarp

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

grizzled plank
#

I would love to speak to a Rustoria.co Administrator (In Waiting For Support). I have a SIMPLE question!!!!!

grizzled plank
west osprey
balmy cypress
grizzled plank
vapid sapphire
#

Or any admin able to speak to me in dms

drowsy maple
rare lance
#

admin pls help

#

theres a cheater in rustoria 2x us

edgy palm
#

hey admin. we have problem with transport helicopter... stucked

#

on rustoria main

#

eu*

wicked cloak
#

can an admin help with my appeal

#

i made an appeal a few days ago but cant see if it was accepted or denied

kind fjord
#

how to make it an appeal for a ban?

slim glacier
marble mantleBOT
#

Hey, @kind fjord

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fierce valve
#

yo if i got a gameban on my account from another game will i be insta banned

kind fjord
#

it's now telling me that I'm not banned

#

whats up?

blissful badger
#

How do i make a ticket?

slim glacier
marble mantleBOT
#

Hey, @blissful badger

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

blissful badger
#

kk

slim glacier
#

u got unban or

kind fjord
#

tried making a ticket and it says i'm not banned

slim glacier
kind fjord
#

but when loading in it bans me for hacking?

runic marlin
#

Appeal it as a server mute please @kind fjord

#

Should work instead

kind fjord
#

done

#

thanks for your help how long does it take to be reviewed because i want to wipe!

fierce valve
subtle cape
subtle cape
marble mantleBOT
slim glacier
#

then u can play on toria

runic marlin
#

This is not our server 😄

boreal gazelle
subtle cape
runic marlin
#

Ah didn't see that part.

random hazel
signal nymph
#

Lorieee

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

@balmy cypress

#

well im here

#

wanna tell me whats going on? im not going to see tags in here please dm me your reply

#

i just joined, had like 11k ping

last moon
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

appeal?

vital notch
#

@last moon where do i report cheaters

near halo
#

ADMIN

ruby tree
#

how do i get ingame roles

slim glacier
marble mantleBOT
#

Hey, @vital notch

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slim glacier
marble mantleBOT
near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic marlin
#

Not the reason you were kicked but I'm looking into it

near halo
#

hmmm, thanks admin

#

i should've clipped it earlier, was unplayable

runic marlin
#

Fixed @near halo, should be good in 5-10 minutes

scenic dome
#

Guys where is the bandit in 3X no bps?

slim glacier
scenic dome
#

Okay thx

#

is he in the front or back of outpost?

slim glacier
#

and front mixed

scenic dome
#

wait lemme go and tell u if i can find him

slim glacier
scenic dome
#

okay

split idol
#

bruh i just got false banned 💀

slim glacier
marble mantleBOT
near halo
split idol
marble mantleBOT
#

Hey, @split idol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

split idol
#

bro thats so ass what

#

does my teammate have to do it too?

scenic dome
#

@slim glacier bro i cant find the vending machine that i can sell fertilizer for scrap

slim glacier
jagged trellis
#

ok whats the link

scenic dome
#

hold up i am joining now

slim glacier
slim glacier
split idol
jagged trellis
slim glacier
marble mantleBOT
#

Hey, @jagged trellis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rotund quiver
#

WHERE THE FUCK ARE MODERATORS? HOW THE FUCK DO YOU UNBAN HACKERS AND LETTING THEM PLAY IN THE SERVER AGAIN LIKE WTF
ARE THEY PAYING YOU TO UNBAN CHEATERS OR WHAT, FUCKING MODS

jagged trellis
#

how long is it going to take for you to go over the appeal

slim glacier
jagged trellis
#

is it likely for it to happen today

rotund quiver
#

bruh i dont get it, fucking banned cheaters, getting unbanned by support

#

its like they are paying you to unbann them,

jagged trellis
#

thatgs crazy

rotund quiver
#

support SUCKS ASSS

jagged trellis
#

....

slim glacier
zealous kettle
rotund quiver
#

whoever is rustoria admin just get some fucking real support on and stop paying all these gay cunts unbanning cheaters

zealous kettle
#

If you feel someone is cheating make a ticket in-game and we'll investigate ASAP

rotund quiver
#

how the fuck is he unbanned ? I SAW MY OWN EYES WHEN HE GOT BANNED

spare widget
#

The admins here are honestly really fucking good

rotund quiver
#

with my entire team and suddenly he is unbanned after 1 wipe ?

thin plover
slim glacier
rotund quiver
#

support getting paid 9$ a hour

zealous kettle
rotund quiver
#

to fucking keep the server clean of everything, and you guys do nothing

spare widget
#

Admins can't give out details on player bans - just know from the player perspective you're at a massive lack of information and there are misunderstandings :/ I know firsthand that every admin cares a shit ton about the community and will happily ban every single cheater humanly possible. If someone is unbanned, there's a legit reason

rotund quiver
#

killed +11 people triple headshot everyone ?

zealous kettle
#

You aren't helping anyone by complaining. Go through the correct avenues of reporting cheatings.

rotund quiver
zealous kettle
rotund quiver
#

yeah exactly cuz you got 20 other support people

zealous kettle
#

Huh?

rotund quiver
#

and he might be a support buddy

zealous kettle
#

You're making zero sense.

rotund quiver
#

sure

zealous kettle
#

I am asking you to submit a ticket so we can look into this and you're refusing to do so. Can't help you if you don't want to help yourself

rotund quiver
#

i already

#

made ticket and f7

zealous kettle
#

Can I have the ID of the ticket please

rotund quiver
#

ID 1

zealous kettle
#

It would be about 5-6 numbers/letters long

kind fjord
#

!appeal

marble mantleBOT
#

Hey, @kind fjord

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rotund quiver
zealous kettle
rotund quiver
#

rustoria us main

slim glacier
#

like this

slim glacier
rotund quiver
#

@zealous kettle that guy has 10k hours, 0 skins ,its obvious he just bought the account

zealous kettle
rotund quiver
near halo
#

who has 10k hours?

rotund quiver
#

he 6v1 all of us lol i got it recorded

#

+100 meters just beaming, peaking us all

near halo
#

who?

rotund quiver
#

its not possible, not even a fking streamer 20k hours cant do that

near halo
#

whats their name?

rotund quiver
#

unless he rats

#

nah not calling it out, already called him out in chat

zealous kettle
#

Well this user has never been banned from our servers for "Hacking".

rotund quiver
zealous kettle
near halo
#

who?

#

and whats going on?

rotund quiver
near halo
#

@zealous kettle do you know if luke is afk

ancient dune
rotund quiver
ancient dune
#

your ticket will be answered when the admins are available

rotund quiver
#

let the cheater cheat in your server and get people out of the server, let the server die

ancient dune
livid tapir
#

Yes

#

Check them immediately

rotund quiver
livid tapir
rich crescent
#

can i get ban for saying the c word(chinese word)

livid tapir
#

It’s all voluntary

rotund quiver
#

BRUH i know chat support gets paid 9$ per hour stop the cap

#

once a week, on paypal so stop the cap

livid tapir
rich crescent
ancient dune
rich crescent
#

can i get ban for saying the c word(chinese word)

rotund quiver
#

bruh it doesnt matter i know more than u do, just fking do ur job as support and ban the cheaters please

livid tapir
#

Please my brother in Christ if this was a paid position there would be limited spots

vernal vortex
#

Understand that any role you apply for is not a paid role. Community work within Rustoria is always voluntary. (this is what rustoria says)

ancient dune
livid tapir
raven mist
rich crescent
#

can i get ban for saying the c word(chinese word)

livid tapir
rich crescent
#

im asking

raven mist
rich crescent
raven mist
#

When u say it, yes.

livid tapir
#

Yes

rotund quiver
rich crescent
#

😈

livid tapir
#

I forgot there was a slur like that

raven mist
next yoke
#

what slur

rich crescent
livid tapir
ancient dune
raven mist
rich crescent
vernal vortex
rich crescent
raven mist
ancient dune
raven mist
#

I"ll put you on my naughty boys list. Now move to general KEKWPoint

rotund quiver
#

@raven mist CAN I SEND YOU THE CLIP ?

#

AS EVIDENCE ?

ancient dune
rotund quiver
#

CAN I ADD IT TO THE TICKET I ALREADY MADE ?

ancient dune
#

yes using the website or the /ticket reply command

rotund quiver
#

i added it , watch it

viscid lance
#

whole cheater group raiding o12 on us main esp forsure shooting at everyone in pitch dark over 100-200 meters

marble mantleBOT
#

Hey, @viscid lance

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

viscid lance
#

/ticket

marble mantleBOT
#

Hey, @viscid lance

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

steady sky
#

when i link my discord it dosnt say i linked it and when i click join discord it dosent give me it either what could i be doing wrong

livid tapir
#

and link steam

tribal briar
#

when i link my steam to the website and i go back ingame it doesnt let me acess shop and tell me to lnik my steam even though i did?

runic marlin
tribal briar
#

i tried and it still says i dont have access

runic marlin
#

Could you try writing /auth again in around 5-10 minutes and see if it works then please, I've done some things on our end 🙂

lime wyvern
#

<@&874995535881326632> Submitted a appeal yesterday at 1pm and still have not heard anything or any response.

tribal briar
#

ok thank you

gentle relic
#

I was kickbanned while loading in and it just told me to go to the discord. what do i do now?

runic marlin
runic marlin
gentle relic
#

yes it was luke

near halo
#

1-3 business days ??

runic marlin
near halo
#

ive been banned for nothing and u telling me i gotta waste a wipe before u unban me?

runic marlin
#

!steamid @gentle relic

marble mantleBOT
gentle relic
#

76561199230475189

spice echo
#

2x vanilla wipes in 3 days the wipes gonna be dead😭😭

runic marlin
#

Hey there @gentle relic, this has now been fixed - sorry for the inconvenience 😄

#

You should be good to connect in around 5-10 minutes

spice echo
#

@runic marlin

#

can u help @near halo ?

near halo
#

hello

#

i got same thing - banned join discord - luke

hes not replying to me anymore

runic marlin
#

!steamid @near halo

marble mantleBOT
near halo
#

@runic marlin 76561199105802180

#

tag when u sort it out pls so i see it thx

runic marlin
marble mantleBOT
#

Hey, @north gate

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

bruh

#

bro why am i still muted

#

its been a full 24 hrs

#

and yes i made a appeal yesterday

#

it said muted for 24 hrs and its been

thin plover
#

It actually hasn't been 24h...

near halo
#

thats cap

#

can i get unmuted please

warm grove
#

where do i make a ticket for cheaters

thin plover
#

Yes when the 24h is done MonkaThumbsUp

thin plover
marble mantleBOT
#

Hey, @warm grove

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vernal vortex
#

Are you sure you’ve been counting 24 hours 🗿

near halo
#

im HIV positive its been 24 hrs

#

yall muted me for asking for my brothers base coords

#

seems kinda weak respectfully

vernal vortex
#

Do admins play on rustoria servers?

zealous kettle
#

Nope

thin plover
#

They beam too much

vernal vortex
#

Why is that

thin plover
#

Spoofy is not allowed, because he's a beamer sadge

vernal vortex
#

Lol

#

So every ranking for staff can’t play rustoria is that correct?

gleaming hound
#

That is not correct. Head Mods and below can play.