#support

1 messages · Page 107 of 1

native bloom
#

!appeal

marble mantleBOT
#

Hey, @native bloom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

warped ocean
#

Need admin to look at my ticket on US 2x Vanilla Now. MEGA HACKER

shell pawn
radiant iris
#

i need support

#

i just got banned it says come to .gg/rustoria

fallen kestrel
#

!appeal

marble mantleBOT
#

Hey, @fallen kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

livid tapir
radiant iris
#

ball blasting trumbone

livid tapir
#

Try again?

#

What name?

#

Have to talk to them

radiant iris
#

it says the guys name was busch

livid tapir
#

@cobalt valley

radiant iris
#

i have no idea what i did lol

livid tapir
#

Just talk to them

radiant iris
#

i got muted for a day for chat spam

#

but not banned

livid tapir
#

Come to discord is a ban

radiant iris
#

right

livid tapir
#

If it gave you a name you have to talk to them

radiant iris
#

dm him?

livid tapir
#

Or wait for him to respond here, whichever

radiant iris
#

weird

#

but alr ty

cobalt valley
stuck hinge
#

i bought vip but im still at the back of the queue can someone help ?

livid tapir
#

If that doesn’t work, verify that you have bought it for the right server

stuck hinge
#

ive tried and restarted my pc nothing has worked bro

livid tapir
#

Go to the place you bought the vip package, top right click account, scroll down and view past purchases

stuck hinge
#

us small is what ive bought for man nothing has worked

#

bought from the rustoria web

royal thicket
#

are you loading into EU small?

stuck hinge
#

yes says im at the back of the queue

royal thicket
#

Stop the connection & restart

stuck hinge
#

done that already and restarted PC

royal thicket
#

Hmm and you’re 100% you’re connecting to eu small

stuck hinge
#

1000%

royal thicket
#

i don’t believe there’s a que on eu small

stuck hinge
royal thicket
#

that’s US

livid tapir
#

Bro

royal thicket
#

not EU

livid tapir
#

There’s 128/150 people on EU small

royal thicket
#

@stuck hinge

#

you’re loading wrong server that you have VIP for

livid tapir
#

You also opted for a subscription instead of a 1 time purchase

stuck hinge
#

what a mong i am lol i made my self look like a right cunt here

royal thicket
#

Nah it happens

#

Did you want que skip on EU?

stuck hinge
#

lol yea all good glad someone pointed it out

#

nah US is what i was looking for

livid tapir
royal thicket
#

^

stuck hinge
#

yea will do cheers

livid tapir
stuck hinge
#

yea will do is there anyway of changing subscriptions ?

#

without being charged again ?

royal thicket
#

i think if it’s within 5 days of purchase ?

livid tapir
#

Have you loaded in to Eu?if so do not

royal thicket
#

but must create a ticket

livid tapir
royal thicket
#

oh i see

stuck hinge
#

nah im trying US

livid tapir
#

Don’t load into Eu

stuck hinge
#

I HAVENT

royal thicket
stuck hinge
#

thanks man

livid tapir
#

Just gotta be clear

royal thicket
#

he yell

stuck hinge
#

of course i fucked up for sure

#

wont let me message payment support

royal thicket
#

click green button

stuck hinge
#

thanks man

livid tapir
#

And explain the situation

royal thicket
#

use detailZ

livid tapir
stuck hinge
#

ill try thanks bro

bold remnant
#

hello

#

What just happened

#

it told me go to discord

livid tapir
bold remnant
#

Did i do somthing bad?

shell pawn
bold remnant
#

yes

shell pawn
bold remnant
#

i typed are u serious and got muted into banned

livid tapir
#

Join waitingforsupport

bold remnant
#

im in it

livid tapir
#

They will be with you shortly

bold remnant
#

ok thanks

#

@cobalt valley sec gotta fix mic

stuck hinge
#

any idea how long payment support takes ?

pastel herald
#

is santa on 2x vanilla?

livid tapir
#

Confidentiality reasons

stuck hinge
#

fair one bro im just bein impatient thats all lol

#

just wanna play

livid tapir
#

I get you

#

Sorry about the wait

stuck hinge
#

nah sall good bro

unkempt fiber
#

!refund

marble mantleBOT
#

Hey, @unkempt fiber

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

tepid palm
#

how do you make a cheater ticket

marble mantleBOT
#

Hey, @tepid palm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tepid palm
#

thx cuh

livid tapir
shy hull
#

!appeal

marble mantleBOT
#

Hey, @shy hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

regal verge
#

guys theres a fucking problem

#

respawns on rustoria main are broken

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nothing is respawning

royal thicket
regal verge
#

yes

royal thicket
#

On small rig?

regal verge
#

yes

royal thicket
#

XD

true drum
#

Hey there

#

Can i get a link for que skip

royal thicket
noble terrace
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

brazen venture
#

why have i been muted for 3 days on toria main 76561199272401236
havent said anything bad?

marble mantleBOT
#

Hey, @brazen venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shell pawn
#

You were muted for baiting.

brazen venture
#

hows that a bait????

livid tapir
brazen venture
#

how? with what?

shell pawn
shell pawn
marble mantleBOT
#

Hey, @brazen venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

brazen venture
#

no just tell me

livid tapir
shadow pewter
#

i put in a ticket a while ago and never got a response what do i do

brazen venture
#

i can tell u guys are fat ur discord mods sitting here at 6am goofing around

mossy frost
#

@shell pawn i wanna buy que pass but its sold out can you hook me up with something pleaseeeee

shell pawn
shadow pewter
noble terrace
stoic thorn
#

I paid vip but i cant change skins

#

I have the spray can but no skins show up

uneven marsh
#

How do I get the verification tag in discord

gusty agate
#

so uh

livid tapir
livid tapir
marble mantleBOT
#

Hey, @uneven marsh

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

livid tapir
woven shadow
#

is there anybody available for payment support?

#

please i have vip and been in Q for hours this sucks

uneven marsh
#

How dose the VIP for the severs work how do I skip queue

royal thicket
royal thicket
frigid obsidian
#

hey how does one report someone in the discord

#

<@&274971100184576010>

royal thicket
#

Do you need to report an ingame player ?

frigid obsidian
#

yeah

royal thicket
marble mantleBOT
#

Hey, @frigid obsidian

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

royal thicket
#

But they are rolling out tickets on the rustoria website, not sure if the server you’re on is supported yet on the website, but worth checking out.

weary ridge
#

thanks

royal thicket
#

I’m applying for discord moderator.

mild wasp
#

WWWWWW

royal thicket
#

We will see.

woven shadow
#

WWWWWWWWWWWWWWWWWWWWW

hardy sandal
#

@long bolt !appealru

#

!appealru

marble mantleBOT
#

Привет, @hardy sandal

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

hardy sandal
#

@long bolt

verbal ridge
sharp rune
#

try:

gentle knot
#

does spawn rate scale with queue or players ?

sharp rune
#

players

gentle knot
#

10 min to spawn crates at main in underwater labs

#

doesn't make any sense

sharp rune
#

unless if it was modified

verbal ridge
sharp rune
#

ah then idk really know

crude zealot
#

I CANT TYEP IN CHAT

#

I NEED A UNTIME OUT I AM SORRY FOR BEING A BAD BOY

noble terrace
marble mantleBOT
#

Hey, @crude zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

uneven quartz
#

where do ig et the shit i bought in the shop lmao

#

like my minicopter

desert onyx
#

why are the respawn rates so slow

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its 800 pop

rocky parcel
#

is the rustoria respawn fucked or is it just me?

#

i been farming outpost barrels for a year now and it's never been this slow

#

@fossil igloo

fossil igloo
#

Working as intended, feel free to leave feedback for Facepunch per F7

rocky parcel
#

@fossil igloo can u spawn me some scrap for your fuck up

#

this is not okay i want to gamble and the barrels are not spawning in on outpost

desert onyx
fossil igloo
#

Again, its working as intended, please redirect all feedback to Facepunch through F7

rocky parcel
#

again, can u spawn me some scrap for your fuck up
this is not okay i want to gamble and the barrels are not spawning in on outpost

fossil igloo
#

@grizzled plank could you donate to these poor fellas please

near halo
agile comet
rocky parcel
agile comet
#

🤣🤣🤣🤣🤣🤣🤣🤣🤣

fossil igloo
agile comet
#

LMFA4IOKERNAJBJOEAN

solid ferry
solid ferry
#

extreme^

small flicker
#

this is a support channel if you don't need help move to #general

rocky parcel
tight salmon
#

I need anyone who can ban on rustoria 2x

small flicker
tight salmon
#

I have video proof of this guy using a name changer and Im pretty positive he is cheating

marble mantleBOT
#

Hey, @tight salmon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fossil igloo
tight salmon
#

just did

fossil igloo
#

Server?

tight salmon
#

rustoria 2x

undone garnet
#

my crates are respawning nicely

#

only issue today was the lag start of wipe but thats expected with 1000 pop

rocky parcel
#

yes pls hoppel fucked up the server again like always just wait till the boss finds out

grizzled plank
rocky parcel
#

last time i raided u you had racist sign in your base

small flicker
#

if you don't need support move to #general

tight salmon
#

yo hoppel how long until you can look at it, I cant farm

long ruin
#

I want create ticket

small flicker
marble mantleBOT
#

Hey, @long ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tepid palm
#

zero admins helped us with these cheaters and I made a ticket smh

tight salmon
#

facts ive been waiting for 30 mins

brittle latch
#

@hushed finch can you check EU main problems after restart?

long ruin
#

!appeal

marble mantleBOT
#

Hey, @long ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tight salmon
#

hoppel can you check my ticket in rustoria 2x

grizzled plank
tight salmon
#

@fossil igloo

#

sorry for @ just wanna get my base done

rocky parcel
grizzled plank
#

Just finished my F7 Bug Report @rocky parcel

#

I would recommend doing the same if you want this to be resolved as soon as possible.

cosmic nacelle
#

how do you submit a ticket for a fulce kick /ban

marble mantleBOT
#

Hey, @cosmic nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cosmic nacelle
#

are you able to get back in after getting kicked for being over the limit without making a appel cuz i joined a guy we were 3 and got kicked he has a old teammate afk in outpost but the old teammate wasnt in team or clan

raven bison
#

@cosmic nacelle Give me 30 mins and I'll sort this ban out with you

cosmic nacelle
#

k

lone vine
#

vpn ban

cosmic nacelle
#

?

ancient dune
marble mantleBOT
lone vine
#

how to next

raven smelt
lone vine
#

vpn ban

raven smelt
lone vine
#

i use the vpn idk why ban

#

hacking say

raven smelt
#

!appealcn

marble mantleBOT
#

您好, @raven smelt

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

lone vine
#

@raven smelthello

#

how to check the ban

#

i think not ban1

raven smelt
raven bison
#

What's your steamid @lone vine

lone vine
#

76561199030076910

#

@small flicker

#

hello

raven bison
#

Be patient

lone vine
#

ok

cosmic nacelle
#

yo admin im wondering why there is a looking for group section on this server if you get banned for playing with someone who was once in a group like how do you tell cuz i just lost 3 days of stuff cuz this dude **had **a teammate

#

like if he had a teammate i cant play with him but how do i tell

cosmic nacelle
#

na

hardy sandal
marble mantleBOT
#

Hey, @cosmic nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cosmic nacelle
#

server wipes tm not worth just saying

fair otter
#

ticket

raven smelt
marble mantleBOT
#

Hey, @fair otter

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven bison
fair otter
#

dilly

#

admin

raven smelt
fair otter
#

Some people live a hacker you can deal with now

raven smelt
willow parrot
#

20 hours

#

us main

raven smelt
marble mantleBOT
#

Hey, @willow parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

willow parrot
#

ı cant

raven smelt
willow parrot
#

after ı choose ticket what should ı do

#

which channel

raven smelt
bronze jacinth
#

Guys i got banned for nothing, i dont have cheats, i never used bug abuse, but i got banned

raven smelt
bronze jacinth
#

Disconnected: Banned: Bug abuse

raven smelt
marble mantleBOT
#

Hey, @bronze jacinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ember latch
#

how would i report a player?

#

and a group

raven smelt
marble mantleBOT
#

Hey, @ember latch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven bison
bronze jacinth
#

wait a minute

#

76561199089989040

last pumice
#

@raven bison Good afternoon, I was banned from the servers for hacking. This is a mistake, I am not a cheater and have not used bugs, I have no locks on other servers and I play honestly. I ask you to unban me, if I am ready to be tested for cheats, I will prove that I am clean.

last pumice
#

76561198943895414

raven bison
#

@bronze jacinth Fixed, you can join

bronze jacinth
#

Thank you

raven bison
marble mantleBOT
#

Hey, @last pumice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bronze jacinth
#

i will get unban in 16 days?

raven bison
bronze jacinth
#

so why there is typing that i will get unbanned in 16 days 8 h?

#

should i try to restart rust?

sleek storm
#

hello guys wat is this problem

subtle cape
subtle cape
marble mantleBOT
sleek storm
#

ok thx i will try it

#

i got this one

subtle cape
sleek storm
#

yes

subtle cape
#

Ok then try restarting your game

sleek storm
#

i got it after verify

exotic wren
#

@subtle cape

lament brook
marble mantleBOT
#

Hey, @exotic wren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rocky parcel
bronze jacinth
#

what the hell

raven bison
#

@bronze jacinth It's been fixed again

#

try again

bronze jacinth
#

is it server bugs or my own?

raven bison
#

Issue on our side

bronze jacinth
#

thank u anyways

small flicker
raven bison
cosmic nacelle
#

Am I allowed to take all the locks off my base and log off so some random can take it or is that countas giving away the bass

subtle cape
bronze jacinth
#

yes

bronze jacinth
subtle cape
#

!appeal

marble mantleBOT
#

Hey, @winged pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven bison
#

That is considered "base gifting" and is not allowed.

subtle cape
cosmic nacelle
#

Ok ill let it decay than thx and thx dilly my loot was safe and I raided the guys who were raiding me

raven bison
#

That's good

rich haven
#

what should I do if such a disconnected banned hacking error pops up when logging on to the server Disconnected Banned Hacking

marble mantleBOT
#

Hey, @rich haven

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rich haven
#

!appeal

marble mantleBOT
#

Hey, @rich haven

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rich haven
#

yeah

subtle cape
marble mantleBOT
#

Привет, @rich haven

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

rich haven
#

!appealru

marble mantleBOT
#

Привет, @rich haven

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

subtle cape
#

What told? does it say a name?

small flicker
#

@ionic agate

rich haven
#

I played on this server once and never used cheats

small flicker
marble mantleBOT
#

Hey, @rich haven

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

subtle cape
#

No need to tag. He will contact you asap.

#

Did you get banned?

#

Ok then please wait patiently he will come.

#

If the message is recent

#

He will come ASAP.

rich haven
#

you can get a faster response to the appeal?

last moon
#

Unfortunately not , @rich haven

last moon
subtle olive
#

I thought if we have VIP, we can skip the queue. Does that mean the server is full and the 9 players ahead of me are also VIP?

subtle olive
#

Ah okay. Thanks for the quick reply 🙂

last moon
proper trail
#

Hi, i just got banned for playing with hacker on Rustoria Us Small how?

marble mantleBOT
#

Hey, @proper trail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

teal flicker
#

Hi, I just got banned because I use a VPN for internet performance and for my own protection from poxy cringe rust players. But I just got hit with a Ban Evasion, the IP I used was 82.19.98.46, can you unban me please? ( I have had this issue multiple times with servers, please look into this ) DM me if you need more info!

last moon
#

!appeal

marble mantleBOT
#

Hey, @last moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

teal flicker
#

Bruh 3 days for a appeal for a ban that's not justified...

#

I literally have VIP..

#

Please could you just look into this for me?

last moon
ancient dune
teal flicker
#

Appears I do!

teal flicker
#

-.-

last moon
ancient dune
ancient dune
hardy sandal
true fjord
#

hello how would i re appeal if i was told to do so. It dosent allow me to do this. i was told wait a few months and re appeal so here i am.

ancient dune
ancient dune
true fjord
#

let me find his name one sec

#

got banned for 'cheating' ovs not true as im still uploading to youtube and havent got a eac ban on record lmao. ill find his name

#

have to go through my dms real quick

#

is there a way i can see admins who are offline on discord as going through the admins list to see who it was but can only see online ppl?

true fjord
#

dmed u it

ancient dune
twin fox
#

can i transfer vip from eu medium to eu main?

#

or freeze for a while

ancient dune
twin fox
runic marlin
#

Heyo @twin fox, we cannot freeze the VIP for you. However transfers from one server to another are possible in some cases. Could you make a ticket in #payment-support and it’ll be looked into by the payment support team 🙂

astral root
#

x2 vanilla crashed and now the whole crafting queue is gone.

stray rapids
#

whats with these invalids? never seen them before. i shot the guy with a semi 6 bullets from 5 meters above him

#

he had a hazzy, shouldve been dead

teal pond
#

WHERE DO I GET DISCORD KIT

subtle olive
#

How do I create a ticket to report suspicious player(s) on the SEA - Main server?

marble mantleBOT
#

Hey, @subtle olive

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

noble terrace
marble mantleBOT
#

Hey, @teal pond

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

near halo
#

my freind always timed out

deep mulch
#

Where do I open a ticket

clever gale
marble mantleBOT
#

Hey, @deep mulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

deep mulch
#

I used the ticket command and it didn't work it didn't submit a ticket

wicked oasis
#

!ticket

marble mantleBOT
#

Hey, @wicked oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked oasis
#

/ticket

marble mantleBOT
#

Hey, @wicked oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked oasis
#

!appeal

marble mantleBOT
#

Hey, @wicked oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

I bought someone vip and its not working

livid tapir
dull wraith
#

Pepe ThumbsDownoria

knotty patio
#

!ticket

marble mantleBOT
#

Hey, @knotty patio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

minor temple
thin plover
dull wraith
marble mantleBOT
#

Hey, @buoyant umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

livid tapir
minor temple
#

!appeal @buoyant umbra

marble mantleBOT
#

Hey, @buoyant umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gritty basin
#

@thorny dune check dm

long bolt
minor temple
long bolt
#

ban time has passed\

#

why i can't join?

gritty basin
near halo
#

ADMIN MOVE FROM SUPPORT

raven bison
#

@long bolt give it 5 mins

zealous elm
#

Administrators. Help. The unban time has expired, but I still can't log into the server.

gritty basin
#

i got it too

raven bison
gritty basin
raven bison
#

@long bolt @gritty basin @zealous elm Allgood now?

gritty basin
#

yes, all good

raven bison
#

❤️

gritty basin
radiant arch
#

ive made 3 rickets on many pople being racist in game in the rustoria 3 x there are more people being racist aswell but it wont let me create anymore tickets idk why

#

please look at chat logs and get these guys banned

minor temple
#

EU or US?

raven bison
#

Instead of creating new tickets, reply to your existing ticket

cedar plaza
#

Why don't you make the 10x EU server for 8 people? We cannot enter because we are crowded.

minor temple
raven bison
cedar plaza
#

5x wiped today? It says max team 6 there.

raven bison
#

Those two servers

radiant arch
#

more racist comments

gritty basin
#

@raven bison we were 15 players in clan, did you unban all players?

raven bison
#

@radiant arch Use the ticket system

cedar plaza
#

Thanks. So when was the 5X wiped?

minor temple
radiant arch
#

eu

#

even more people doing it now

gritty basin
#

@raven bison 12 more players need help

#

they cant join too

cedar plaza
#

EU

cedar plaza
#

I saw it in the server list, but the number of players is very small.

gritty basin
#

you need nicknames?

raven bison
raven bison
gritty basin
#

okey, can i write it in ur dm?

#

76561198885850197

radiant arch
#

i cant cant create anymore ticket it wont work

thorny dune
raven bison
#

@gritty basin Tell all your friends to wait 10 minutes, if they can't join still then come back here

gritty basin
#

okey

thorn nexus
#

Hello i need some help with a Hacker

minor temple
last pumice
#

Eu main

#

kill in jump

#

<@&274971100184576010>

shell pawn
marble mantleBOT
#

Hey, @last pumice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
#

Please refrain from calling out the cheater in public chat, it can make it harder for the admins to find them.

last pumice
#

I'm report

#

Okey sorry

rich stump
#

Hey , can i get some help, i think someone is cheating

marble mantleBOT
#

Hey, @rich stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rich stump
#

!ticket

marble mantleBOT
#

Hey, @rich stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rich stump
#

/ticket

marble mantleBOT
#

Hey, @rich stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rich stump
#

already done ticket in game but no one does nothing about it ..

dull wraith
mystic thunder
#

does rustoria allow people who have been banned befroe play on their servers after a certain amount of time

toxic shard
mystic thunder
#

so if you have been game banned

#

but after a certain amount of time

#

you can play the server?

west karma
#

yes

toxic shard
#

180 days if you don't have a server ban

mystic thunder
#

how can i make a ticket becuase online i cnat it instantly gets declined

#

and my game ban has been i think now 400+ days ago

marble mantleBOT
toxic shard
#

(both)

mystic thunder
#

of which acc

#

the game banned one? or the non game banned

toxic shard
mystic thunder
toxic shard
mystic thunder
#

may i make a new one? that appeal was 2 years ago i dont even remember what i said

toxic shard
#

doesn't matter much when it's gameban related

mystic thunder
#

okay

#

thanks for your help :)

edgy fern
#

is there any chance for vip on us small?

shell pawn
marble mantleBOT
#

Hey, @edgy fern

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

teal pond
#

howdoiget the discord kit

shell pawn
marble mantleBOT
#

Hey, @teal pond

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

edgy fern
#

the channel vip-stock doesn´t show small and we are checking since thursday

mystic thunder
#

hey @toxic shard do you know how i will be notified if my ban has been relived?

dull wraith
mystic thunder
#

okay i think my disc should be linked

shell pawn
smoky urchin
#

hello, how can i find out the status of my application for unban, my steam is in my discord profile

polar horizon
#

Hello, I got banned because player in the game was trading me items but I didn't know him. Eventually he was hacking and I got banned "for playing with hacker" , maybe somebody could help me get my account unbanned please

marble mantleBOT
#

Hey, @polar horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shell pawn
marble mantleBOT
#

Hey, @smoky urchin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

minor temple
#

!unlink @mighty locust

marble mantleBOT
smoky urchin
#

@shell pawn how should i write /auth if i am banned

shell pawn
#

Link your account with that website

smoky urchin
#

Ok thx

west mountain
#

10x EU shut dawned?

noble terrace
#

it crashed. admins are aware

dusk goblet
#

@west mountain hey my friend I m Mr.Jingles 😄

#

trade me when the server comes back @west mountain

reef oracle
gentle summit
#

10x down

dusk goblet
#

@reef oracle Close the game and reopen

reef oracle
#

i try 10 time and i restart my pc

dusk goblet
#

wait

cedar plaza
#

Why is 10x EU offline?

reef oracle
dusk goblet
#

The server will be back in 2 minutes.

#

server is back

cursive karma
#

Can I get a check on the status of my VIP? About 10 mins after buying and still load into a queue

cursive karma
#

👍

reef oracle
low lava
#

Eu main vanilla, cheater, who can handle it? auto pipe

zealous kettle
marble mantleBOT
#

Hey, @low lava

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

low lava
#

Thats an absolute shit way to report 😉 why not use tickets in discord? like no way i will be spending my time to upload files to yt or streamable. Auto shotgun with picture and video aint a hard one to check. anyhow, his friend is most likly cheating too, as he shoots while in air.

alpine swallow
#

who can I find out the reason for my ban from

civic stag
#

/ticket

marble mantleBOT
#

Hey, @civic stag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

CAN I PLEASE GET ANOTHER APPEAL

civic stag
#

/support

near halo
#

I LOVE RUST AND I AM BANNED PLS STOP BEING FREAKY DEAKY LIL ADMINS AND UNBAN ME!!! I WAS NOT EGVEN CHEATING

#

/76561199123624306/

civic stag
#

je joue avec une team sur le x3 sauf que mais team mate son partie mais j'ai rencontre des nouvelle personne . mais le soncis ces que ces 6 max mais avec mon ancianne team on été 3 est la il son 4 mais team mate son partie du coup je suis ton seul es que je peux les rejoindre sans me faire ban
I play with a team on the x3 except that but team mates his part but I met new people. but that's what these 6 max but with my old team we were 3 is there it's 4 but team mate its part suddenly I'm your only one is that I can join them without getting banned

#

I play with a team on the x3 except that but team mates his part but I met new people. but that's what these 6 max but with my old team we were 3 is there it's 4 but team mate its part suddenly I'm your only one is that I can join them without getting banned

civic stag
#

bazole

balmy cypress
balmy cypress
civic stag
#

oui

#

but team we stop the server but suddenly I would like to join another team of 4 es that I can even if before my team we were

balmy cypress
civic stag
#

but suddenly if I join in the server logs it will believe that we were born 7 suddenly I will be banned

noble terrace
noble terrace
crude rover
#

their is a guy with the namer trigga or something and i said his name

#

and got a auto chat ban

#

maybe his name should be changed..

#

im ryannyan1 in game

raven smelt
crude rover
#

76561198372736429

raven smelt
raven smelt
crude rover
#

im back it was a 10m auto ban, for saying the guys name lol

shell pawn
crude rover
#

us main

shell pawn
crude rover
#

yes

still ruin
#

any mods

subtle cape
still ruin
#

i was wondering if u guys could do anything about the airdrops on the 2x

subtle cape
still ruin
#

it says to many airdrops try again later ive been spamming it for an hr

#

cant u guys fix that

runic marlin
still ruin
#

no it says to many airdrops

runic marlin
#

EU or US?

noble terrace
#

it said that on us long too but only lasted for a few minutes

still ruin
#

ive been trying for like an hr

noble terrace
#

advent calendar today is supply drop so everyone is throwing them down

runic marlin
#

Ah is that so

#

It’s probably not much we can do about it but I’ll forward it to the devs 🙂

near halo
#

so bs it was a long time ago

noble terrace
near halo
#

Bro what

#

thats dumb as shit

#

Im gonna buy alts and start hard cheating on ur servers u fucking stupid dickhead

runic marlin
#

Shows us why your ban should Stay 😄

near halo
runic marlin
#

Well it seems like you haven’t changed since your ban so why would we unban you?

near halo
#

ur not gonna unban me

#

ive asked 4 times nicely

#

and every time i was ignored its only fair i act this way

runic marlin
#

Not really but whatever

near halo
#

last time i checked people dont get banned from servers for being disrespectful but i guess on rustoria they do

frail wagon
#

Hi im banned bc of ''play elsewhere''

near halo
frail wagon
#

idk why?

near halo
#

there not gonna do shit about it just take urself another place

subtle cape
runic marlin
#

Rust is a toxic game yes but there’s a limit as to how much we tolerate buddy

near halo
#

I got banned because i talk shit in chat

near halo
frail wagon
#

yes but i dont play offical so idk y i would be banned?

runic marlin
near halo
#

again trashy what did i say that was so bad

runic marlin
#

I don’t know, I haven’t looked at your ban

frail wagon
uneven phoenix
#

is allying against team rules?

subtle cape
uneven phoenix
#

3x us

subtle cape
subtle cape
marble mantleBOT
frail wagon
runic marlin
frail wagon
#

Bruh ok

#

guess im not playing xD

uneven phoenix
#

So if two clans “coincidentally” raid my clan at the same time from two different angles does that sound like allying

subtle cape
toxic shard
#

if there is coordination it's teaming

uneven phoenix
#

I have made a ticket but I have pictures of the raid bases that are literally 5 second walking distance from eachother

toxic shard
#

a second clan can decide to raid the same target without teaming

runic marlin
#

Depends on group size aswell. As long as the two groups don’t exceed the servers group limit it is allowed

uneven phoenix
#

it was at the same time, how is that no coordination , both teams had 4+ members

#

And they discussed their hatred for our clan an hour earlier and discussed raiding us

toxic shard
#

happend to me in the past, wanted to get rid of someone, anotehr clan attacked from the other side, as soon as we heard it we attacked

uneven phoenix
#

Both clans lived grids away, no chance of hearing the raid

#

They both setup at the same time

toxic shard
#

I mean, not speaking about your cse specificaly but in general terms

#

your case will be analysed throught the ticket

uneven phoenix
#

not only did we defend the raid, but after they started hackusating my team, isn’t that against the rules

toxic shard
#

not really, kinda happend all the day

#

as long as it doesn't impact our hability to investigate people, ... there is no problem

#

it's more an issue when people don't do it to troll but to really accuse someone

uneven phoenix
#

One last thing, does donating give like first priority in tickets

toxic shard
#

No, people would abuse it

near halo
#

where do i go to report a cheater on the 2x

subtle cape
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uneven phoenix
#

Cuz we got ass blasted for 2 straight hours from two different angles and when i and my team make tickets no one comes for 2+ hours

noble terrace
small mantle
#

Where can I talk with a higher up about a possible developer position?

subtle cape
small mantle
mellow bobcat
#

My whole team got muted for 3d

subtle cape
mellow bobcat
#

How pathetic rustoria

subtle cape
marble mantleBOT
#

Hey, @mellow bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rough mulch
#

how i create a ticket?

subtle cape
marble mantleBOT
#

Hey, @rough mulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

granite estuary
#

?ticket

marble mantleBOT
#

Hey, @granite estuary

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quiet otter
#

rustoria eu small crashed

#

hello? eu small crashed and its down

subtle cape
quiet otter
#

k its back up

patent crypt
#

yo

#

help on 2x vanilla us

#

their is a junk pile stuck in the fishing village and you cant use a boat

rapid compass
#

how do i ban appeal

sharp mesa
#

any tech people can help me with a rust staging download issue?

#

tbh idk lol

noble terrace
marble mantleBOT
#

Hey, @rapid compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spiral prawn
#

US Medium 掉线了?

#

US Medium down?

zealous kettle
#

Aware of EU 3x

sage skiff
#

what happened to eu 3x

rugged root
#

!appeal

marble mantleBOT
#

Hey, @rugged root

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven bison
#

3X EU BOOTING.

tranquil cloud
#

3X please save it

desert wind
#

bro

#

i lost raid and all my boom

#

wtf

near halo
runic marlin
near halo
#

Ur a dickhead

noble terrace
#

You're really helping your case.

#

Please be respectful to admins moving forward.

near halo
#

U guys dont give a shit and refuse to help me so why should i listen to you?

#

again ur talking to me with that goofy ass name?

livid tapir
#

Brother please

near halo
#

I hope thats not ur real name

livid tapir
#

Violence is not the answer

near halo
#

u dont know how long ive wanted an appeal

#

they just dont give a shit

livid tapir
#

Have you submitted one

#

A ban appeal that is

near halo
#

Yes

#

they closed it

#

ive asked in chat can my shit be unbanned ignored or they make excuses

livid tapir
#

What were you banned for

near halo
#

toxicity

noble terrace
#

Dude if you appealed and were denied that's the end of it. Asking in chat is not going to change anything.

near halo
#

even tho im moddest about toxicity in chat

#

shut ur bitch ass up

livid tapir
#

Up to the banning admin

#

lol

noble terrace
#

If you were modest you wouldn't have gotten banned in the first place

near halo
#

ill smack the fuck out of you with that goofy ass name

#

it was a ego ban atp

noble terrace
#

Thanks for confirming why you were banned

livid tapir
#

I don’t think it was an ego ban

#

Brother be kind

runic marlin
# near halo it was a ego ban atp

It was definitely not an ego ban, I've looked into it now and what you said was flat out disgusting. Your ban will remain permanent and you'll have to look for another community to play on.

warped ocean
#

How long do applications for chat mod get processed?

livid tapir
#

It could take some time please be patient

warped ocean
#

like weeks? months?

livid tapir
#

I mean not months

#

Probably a week or two

lyric quiver
#

Dont worry

nova citrus
#

/rules

marble mantleBOT
royal zodiac
#

Hi,My Friend got "Ban Evasion" what is that?
he not using any cheats and dont have any vac ban
and he dont have another account ban ithink its an accident

livid tapir
#

That is what he’s banned for, have him submit all his accounts in his appeal

marble mantleBOT
#

Hey, @livid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

royal zodiac
livid tapir
#

Have him state that in his appeal if that is the case

nova citrus
#

I need to ban appeal because the rule in EAC ban evasion is 180 days and i have been banned on my alt for 190 days

marble mantleBOT
#

Hey, @nova citrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

nova citrus
#

The thing is i have already sent one a long time ago and it wont lemme send another one

shell pawn
shell pawn
nova citrus
#

can i do my friend code

livid tapir
shell pawn
marble mantleBOT
nova citrus
#

76561199327661198

tawdry mountain
#

can i get a admin to come to me im on the us 5x

#

i just got raided by a group of cheaters

echo dagger
#

Why did I get banned?

livid tapir
echo dagger
#

Come to discord

tawdry mountain
#

mr pepe could you help me

livid tapir
echo dagger
#

On what

livid tapir
livid tapir
tawdry mountain
#

i made several tickets

echo dagger
#

I dont know

tawdry mountain
#

i got no response

livid tapir
#

Please be patient then

tawdry mountain
#

i was

livid tapir
echo dagger
#

Yes wait

tawdry mountain
#

they where hard core cheating

echo dagger
#

But do I need to reload all the stuff?

livid tapir
#

I’m sorry for the inconvenience ryo

tawdry mountain
#

we couldnt do anythnig

#

its not your fault

livid tapir
sinful wolf
#

how do i apeal ban?

echo dagger
#

Alr give me 5mi

sinful wolf
#

!appeal

marble mantleBOT
#

Hey, @sinful wolf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tawdry mountain
#

is there anything you can do pepe

livid tapir
#

There’s no way for me to expedite it or ban them I’m sorry, I basically just answer general questions

tawdry mountain
#

i checked all their profiles 2 of them have hours the other 3 are level 0 steam accounts

#

with no hours on rust

#

could you get a hire up

livid tapir
#

Sure

tawdry mountain
#

thank you

livid tapir
#

@shell pawn

#

Goodluck brother

tawdry mountain
#

thanks man

lyric quiver
#

Gl

livid tapir
#

Absolutely

unborn scroll
#

@here i need some support over here

livid tapir
unborn scroll
#

me and @ashen pollen

tawdry mountain
#

is there any way that this admin would join a call

#

so i can explain everything

livid tapir
#

Possibly if you join waiting for support

tawdry mountain
#

ok

unborn scroll
#

i was banned for playing with a hacker and i was not playing with a hacker

livid tapir
#

We don’t really expedite those kinds of bans

marble mantleBOT
#

Hey, @unborn scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

livid tapir
#

Have your teammate submit one also @unborn scroll

echo dagger
#

@livid tapir It was bussch

livid tapir
#

Join waiting for support @echo dagger they’ll want to talk to you

echo dagger
#

I cant today

livid tapir
#

If they aren’t available today they’ll want to talk at a different time

#

Just shoot them a sm

#

Sm

#

Dm

echo dagger
#

olk

#

I cant send him

cobalt valley
echo dagger
#

I can't talk rn, sry

cobalt valley
# echo dagger

Seems i cant message you. Nobody else has had a problem until now.

echo dagger
#

Wait its maybe my discord

tawdry mountain
#

busch can we join a call together

#

i need help with a group of cheaters

echo dagger
#

Should I try sending another admin an dm?

cobalt valley
#

/ticket

marble mantleBOT
#

Hey, @cobalt valley

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

echo dagger
#

What should I make?

uneven phoenix
#

Am I allowed to tell another clan to raid the same target as my clan?

sharp raven
#

!appeal

marble mantleBOT
#

Hey, @sharp raven

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tawdry mountain
#

i sent several tickets and nothing happened

sharp raven
#

yo can i get some help

cobalt valley
sharp raven
#

can i talk to some admin

uneven phoenix
tawdry mountain
#

they where just spider climbing my base and tripled me through my wall

echo dagger
#

Where do I turn it off?

sharp raven
#

any admins here?

toxic shard
uneven phoenix
#

Ppl did it to me and they said it wasn’t 💀

echo dagger
#

@cobalt valley Try to add me now

uneven phoenix
#

How do two clans raid the same clan at the same time and it’s no coordination

toxic shard
#

2 clans attacking one target at the same time is not the same as saying to another clan to attack at the same time

uneven phoenix
#

Then how would they know if they both live grids away

sharp raven
#

i got banned because i use vpn when i watch american netflix then i joined the server, and forgot to turn off the vpn and got banned for hacking when im not cheating

toxic shard
#

There could be several explaination, I can't tell for your specific case

sharp raven
#

can someone help me out

uneven phoenix
toxic shard
#

I don't know the specific of your case, but it's not impossible, if an admin looked at it, most certainly he checked all the possibilities

echo dagger
#

@cobalt valley Can you send me a message now?

cobalt valley
sharp raven
#

@toxic shard

echo dagger
#

Can you not add me and delete me later?

toxic shard
echo dagger
#

But could you tell me the reason? Is it because of cheating or what

uneven phoenix
uneven phoenix
#

Yes

sharp raven
#

someone that can help me out with my case?

#

any admins

livid tapir
lyric quiver
#

Please be patient as the admins are extremely busy

plucky blade
#

why is it telling me to change my name and when i do im still ban

echo dagger
#

@cobalt valley I sent you a message

uneven phoenix
#

Already did, apparently two raid bases within 2 second walking distance of eachother isn’t coordinated teaming

lyric quiver
#

Im not sure @plucky blade

#

I cant see the issue

marble mantleBOT
toxic shard
livid tapir
autumn loom
#

How to get help on a server from staff

toxic shard
lyric quiver
#

Make ticket

plucky blade
#

76561199093505468

lyric quiver
#

Thanks @plucky blade

autumn loom
#

Clan be spamming a chat up with insults directed towards me, (spam annoying, not the insults)

lyric quiver
#

💀

plucky blade
#

where do i makw a ticket at

lyric quiver
#

Grow up

marble mantleBOT
#

Hey, @autumn loom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky blade
#

!ticket

marble mantleBOT
#

Hey, @plucky blade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

autumn loom
plucky blade
#

!appeal

marble mantleBOT
#

Hey, @plucky blade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

plucky blade
#

i made a appeal

sharp raven
#

@toxic shard u sure u cant help me out real quick

toxic shard
#

yes

runic marlin
sharp raven
#

76561198175036442

#

here is my id if you need that @runic marlin

runic marlin
#

Taking a look now

sharp raven
#

alright thanks

#

i got banned for using vpn while watching american netflix btw and forgot to turn off the vpn when i joined the server

sharp raven
#

NarutoEyeTrash

runic marlin
#

All good, fixed @sharp raven

#

Should be good to connect in 5-10 minutes.

sharp raven
#

Huge my man, merry christmas brother ❤️

runic marlin
#

You too! tschristmaspepe

near halo
#

im on 3x us and thies kids have a base under a rock

#

@runic marlin

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic marlin
#

^ Please make a ticket

near halo
runic marlin
#

Will be looked into by an admin asap

near halo
#

cap

gusty agate
#

wheres dale

#

i have a bone to pick with that fool

livid tapir
shell pawn
#

we all do

livid tapir
#

I like dale

gusty agate
#

do you?

livid tapir
#

Very much

gusty agate
#

and why’s that

livid tapir
#

He’s a good guy

gusty agate
#

is he now

#

i highly doubt that

livid tapir
#

What are your discretions with him

small flicker
thin plover
shell pawn
#

lmfaooooo

gusty agate
#

nah you move tf

#

i’m getting support

thin plover
#

alright

livid tapir
#

I’m helping

#

Let him air his concerns

#

Continue @gusty agate what are your issues with him

gusty agate
#

dale is a horrible man

#

beyond horrible in fact

noble terrace
#

hard disagreee