#support

1 messages · Page 106 of 1

brisk dragon
#

Yes but what I said wasn't racist you said that yourself

toxic shard
amber wind
#

bros obviously a democrat

brisk dragon
#

Let me go back into chat

amber wind
#

i gtg get some cheese cake have a good night

toxic shard
amber wind
#

thanks for your time marc i hope your muting goes well

#

?purge 50

#

kek gtg biiiiiiiii

brisk dragon
#

You said this isnt racist when I asked if saying that he lived in a mud hut was racist

#

That's is what I said

toxic shard
#

I said "itself no, but the accumulation is problematic"

brisk dragon
#

How is it problematic I am genuinely confused

toxic shard
#

meaning that if you take the context of everything that was said, it could be understand as racism

native veldt
#

hi

rich python
#

hey

native veldt
#

how are you sweaty

toxic shard
#

Well my general advise to avoid this kind of issue or worse (for instance the autobans you got by our bots) is to reduce the level ot toxicity

#

also for casual conversation please move to #general

brisk dragon
#

Well regardless my mute still stands unjustified

#

I mean what I said wasn't racist in any way

#

Nor do I think anyone took it in that way

toxic shard
#

It's not my mute, but I do understand why it was placed, you are still free to appeal on our website

#

it got reported therefore people took it that way

brisk dragon
#

People reported me because I am hated in that server my friend

#

It is Rust I honestly don't believe people take stuff like that to heart

toxic shard
#

And in this case a staff member that doesn't play this server decided to take action, therefore he also understood it this way

brisk dragon
#

Wonderful weather we're having Marc

toxic shard
#

We don't take discord reports usualy, but this case it on the way to be handled

brisk dragon
#

Well I think Mr.Dale the admin who muted me needs to lighten up because I don't get how any of that was racist but it's fine I will wait 5 more hours I guess

whole umbra
#

@toxic shard

#

may i ask why the whole team got muted for things a few of us said

#

failry certain i said most of the shit, and i think flares said 1 thing

#

so why sweatypotato or smoke

steep otter
#

is there not a create a ticket channel in the discord?

quiet radish
#

when does us main map realease

shell nimbus
#

help

small flicker
small flicker
shell nimbus
#

cant move

#

cant open inventory

small flicker
shell nimbus
#

trying

arctic vapor
#

What to do if the appeal is dismissed

#

I need help 😦

near halo
#

help mods

#

admins

thin plover
near halo
#

heli at outpost not moving from

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helipad and we cant get a heli

#

sdt 5x

shell pawn
near halo
#

yes

arctic vapor
shell pawn
near halo
#

nvm we good now

thin plover
#

You'll have to find somewhere to play until unban or idk

arctic vapor
#

oh no 😦

#

This is the first time I've been banned 😦

craggy rover
#

can someone unmute someone for me

#

he wants to appeal

small flicker
craggy rover
#

do you want me to make one?

shell pawn
craggy rover
#

steamid64 or steamid?

shell pawn
craggy rover
#

i sent it to you

sage peak
#

we got banned for associating with a hacker apparently

#

i just joined a random team had no clue if they were cheating or not

tawdry harness
#

same i didnt know he was hacking

hardy sandal
marble mantleBOT
#

Hey, @sage peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sage peak
#

appeal takes 3 days thats rough

shell pawn
marble mantleBOT
#

Hey, @tawdry harness

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shell pawn
sage peak
#

hm

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thats unfortunate asf for me

#

literally just joined and asked anyone to invite me

upper epoch
#

i got banned from server for association with a hacker which i didnt know because i joined a random team :/

upper epoch
hardy sandal
marble mantleBOT
#

Hey, @upper epoch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sage peak
#

thats brutal honestly

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but ggs i guess i cant blame yall for looking out for your server

upper epoch
#

i was almost done with the base 2

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sad times

sage peak
#

yeah we just countered a massive profit raid

#

just says I dont appear to be banned @shell pawn any solution?

shell pawn
#

LMK if it works

sage peak
#

ok yes sir thank you

#

appeal under review

#

looks like it worked

shell pawn
#

Awesome!

sage peak
#

thank you for your help, hopefully we can get it all resolved

shell pawn
near halo
#

Can I report a hacker?

shell pawn
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ripe cobalt
#

@shell pawn i appealed yesterday for a ban i got two days ago for hacking apparently but i have 3k hours and never cheated never had a vac ban never anything and got my appeal denied can you check it out??

shell pawn
#

Im not an admin so im not able to check appeals. However, appeals are final, so if it was denied then it means you cant play on our servers anymore.

ripe cobalt
#

why tho i didnt even cheat

shell pawn
ripe cobalt
#

thats what i mean evidence of what lmao i literally never downloaded anything

#

anw ty

vague sparrow
#

im banned from rustoria sea discord server and have no idea why

shell pawn
marble mantleBOT
#

Hey, @vague sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hardy sandal
shell pawn
#

Oh sorry

#

Ignore that loll

uneven phoenix
#

how do i make a ricket

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ticket

raven smelt
marble mantleBOT
#

Hey, @uneven phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

is there any way someone can view my ticket sooner?

#

these guys have been cheating all day and they keep killing us and we are losing almost everything

hardy sandal
#

sorry the admins check in on tickets as soon as they can

near halo
#

we also cant even come out our own base

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the only times i can do anything is if they are offline and they are never offline

raven bison
hardy sandal
#

there are alot of people making tickets. the admins do the best they can 👍, it shouldnt take too long for them to have a look at it

near halo
#

20 days old - 204/225 pop

desert rose
#

5x down?

tulip rune
#

!appeal

marble mantleBOT
#

Hey, @tulip rune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

hey why I can't connect

ancient dune
near halo
near halo
hardy sandal
#

if they have the codes to your base theres nothing the admins can do

ancient dune
hardy sandal
#

^

amber wind
#

Whatever just happened to the server

#

broke half of my base can i speak with an admin?

gusty agate
#

self destructed

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sorry about that

#

thats my b

ancient dune
amber wind
#

Exactly what i said

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like half my fucking base broke along with like 11 auto turrets

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admin. please

hardy sandal
#

?

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do you have a clip?

amber wind
#

just of me loading in and my base being fucked yeah

uneven phoenix
#

can i talk to like an ingame admin instead of this ticket bs

amber wind
#

do u need to see it?

hardy sandal
amber wind
#

no i play on a hotspot that shit would take 10 years

#

i can screenshare it

ancient dune
uneven phoenix
#

its a us 3x no bps teaming issue

hardy sandal
#

use /ticket to report people in game

raven bison
uneven phoenix
gusty agate
#

join waiting for support

ancient dune
gusty agate
#

who said im impersonating

timber bridge
hardy sandal
uneven phoenix
tardy coyote
#

When the wipe Eu small?

hardy sandal
timber bridge
#

If it cannot fit into one ticket feel free to make multiple, we do not mind just don't spam the tickets with the same information for no reason. I am not available at the moment, however if you included all the information the first time and it was stated they investigated I assure you it was we do not just throw tickets out 🙂 if there have been new developments feel free to make a new ticket or tickets.

uneven phoenix
#

how tf can i put screen shots in a rust chat ticket

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is there no discord tickets

timber bridge
#

Upload them to imgur or streamable for video and include the link in the ticket 🙂

#

(any service like these are fine as well.)

uneven phoenix
#

can u see who placed structures and what time ppl were killed and stuff

raven bison
timber bridge
#

I cannot disclose that information

#

Our tools that we use are private and what we can see or cannot see is private 🙂

uneven phoenix
#

u cant disclose that infromation?

timber bridge
#

Correct.

uneven phoenix
#

why is it private

#

that makes no sense, imma take it as a yes

timber bridge
#

Take it as you wish however I cannot disclose... Your best bet is to write a detailed ticket (or a few if needed) so we can investigate further if there was a oversight.

amber wind
#

splooty

uneven phoenix
amber wind
#

are u spoofy?

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@raven bison i shot you a DM i clipped the base shit post server crash dm me back when u can

timber bridge
timber bridge
amber wind
timber bridge
#

Probably asleep where I should be 😂

uneven phoenix
timber bridge
#

Not exactly how it works but you are entitled to your opinions 🙂

uneven phoenix
#

so no admin was on that could watch the stuff go down for a whole ass 2 hours..

timber bridge
#

We do have over 25 servers . Unfortunately it does take time to get to tickets sometimes which is why we use the ticket system so no tickets are forgotten and every case is investigated.

#

Being close to the holidays not all of our admins are available instantly unfortunately. However we still do our best to get through the tickets quickly as possible.

little totem
#

how can i verified on ukn?

marble mantleBOT
#

Hey, @little totem

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria™ - Link Your Accounts

Link your accounts to get special rewards in-game.

compact prism
#

hello, i have a problem, i raid and just when the toolcupboard broke the server restart and the bags oon floor disapear

#

there is something you can do?

strange depot
#

hello does anybody know were i can appeal my ban i got banned for playing with a guy that was cheating i had 0 idea he was cheating

uneven phoenix
#

i literally cannot submit a ticket

hardy sandal
marble mantleBOT
#

Hey, @strange depot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

clever gale
#

Use global chat IN-GAME with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

small flicker
#

please dont call cheaters out in chat please make a ticket in game

small finch
#

yo sparky

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@small flicker can you check dms?

small flicker
#

no you will get banned for ban evading

ancient dune
#
  • ban evading bans are perma
near halo
#

@ancient dune

ancient dune
#

?

near halo
#

i was just banned for ban evasion?

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idek why

proven sapphire
#

When i will receive my mod app reply ?

#

Applied a week ago

ancient dune
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ancient dune
near halo
#

oat

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whats the ban how old does my game ban have to be to play the server @ancient dune

proven sapphire
ancient dune
near halo
#

i only have one game ban

ancient dune
#

has it reached 180 days on it?

near halo
#

yes

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it has have a ss

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oat do i have to send steam id?

ancient dune
#

can you send the steamid of your old and current accounts please 😄

near halo
#

i only have 2

#

76561199345685814

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this is my account rn

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ill send my gameban one

ancient dune
#

<@&874995535881326632> If anyone is available to look into these 🙂

near halo
#

76561199134125693

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game banned

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account

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@raven mist

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its 180 days

vapid oasis
#

!rules

marble mantleBOT
vapid oasis
#

his game ban is 180 days old

lament brook
vapid oasis
#

and he’s still eac banned

ancient dune
near halo
#

um so

#

i was just banned for ban evasion

raven bison
#

@near halo what account are you using now?

near halo
#

but its past 180 days and its my only game ban

ancient dune
vapid oasis
raven bison
#

technically the ban needs to be 181 days old

vapid oasis
#

bruh

near halo
#

wtf

raven bison
#

he can come back in a day 😛

vapid oasis
#

that’s dumb lol

near halo
#

thats crazt u cant just let it slide

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so i get unbanned tmr?

#

@raven bison

vapid oasis
#

tmr 12am?

raven bison
#

1 day from now

near halo
#

ok

vapid oasis
#

5am?

raven bison
#

24 hours from this very moment in time

vapid oasis
#

that’s dumb it’s 1 day lol

raven bison
#

Well if someone wasn't actively violating the rule for the last 2 months 😛

vapid oasis
#

change the thing to say 181 in rules then?

#

idek lol

raven bison
#

the rules state it

vapid oasis
#

thought it said 180 mo?

raven bison
#

yes

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if you have a gameban within the last 180 days

#

180 days is within 180 days

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if that makes any sense

vapid oasis
#

oh ig yea

hardy sandal
#

@odd haven !appeal

#

!appeal

marble mantleBOT
#

Hey, @hardy sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tawdry depot
#

is this ok?

lament brook
livid cove
#

where to make ticket

subtle cape
marble mantleBOT
#

Hey, @livid cove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid cove
#

!appeal

marble mantleBOT
#

Hey, @livid cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lament brook
#

@coarse egret !ticket

lament brook
marble mantleBOT
#

Hey, @lament brook

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

coarse egret
#

!ticket

marble mantleBOT
#

Hey, @coarse egret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament brook
#

!steamid

marble mantleBOT
tawdry depot
lament brook
lament brook
runic marlin
#

Whoever joins the lobby first becomes the leader of the lobby

#

This as some players just wants to 1v1 or 2v2 their friends and don't want randoms to join.

lament brook
#

Thanks for your help trashy

runic marlin
swift crypt
#

Hello, please help me fix this error. This error is on the rustoria server ey main

lament brook
swift crypt
#

I can't send a photo

#

when i want to go to a non-server i get an error, connection attempt failed

#

I can't send a screenshot, can you send me a private message?

subtle cape
swift crypt
#

see private message

subtle cape
swift crypt
#

I don't have permission to post there

subtle cape
swift crypt
#

Can I have 1 more ticket, I didn't specify correctly

small flicker
#

@balmy cypress this player has a come discord ban from you @hollow kite

glad rivet
#

anybody can help me with a hacker @here

#

?

subtle cape
marble mantleBOT
#

Hey, @glad rivet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glad rivet
#

i did how long is it gonna take

#

@subtle cape

subtle cape
glad rivet
#

look

subtle cape
#

Do you have video evidence of him cheating?

glad rivet
#

omg i cant send pics

#

yes

subtle cape
zinc phoenix
#

!ticket

marble mantleBOT
#

Hey, @zinc phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

arctic sequoia
#

any online admin?

subtle cape
arctic sequoia
#

for sponsorship

#

can i dm you

subtle cape
vague vine
#

we have 2 guys full cheating on sea main made like 10 tickets with our whole group and they fucked our raid can we get some help

subtle cape
boreal gazelle
near halo
#

how to create ticket?

tacit lodge
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cerulean marsh
#

Is there going to be any kind of Christmas sale going on this year?

light pendant
#

guys, what should I do if I was banned by mistake, for the first time\

proper hamlet
#

can you somehow see the map for today's wipe in 2x vanilla us?

willow echo
marble mantleBOT
#

Hey, @light pendant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

willow echo
light pendant
#

I submitted an application like in resurrection or in the sub

light pendant
fluid bone
#

!ticket

marble mantleBOT
#

Hey, @fluid bone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mint tiger
#

за что забанили

ancient dune
marble mantleBOT
#

Hey, @fluid bone

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

fluid bone
#

!vipstock

marble mantleBOT
#

Hey, @fluid bone

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

light pendant
#

guys, what should I do if I was banned by mistake, for the first time\

#

ребят помогите плитз меня ошибочно забанели

wooden silo
#

76561199159282287 I haven't played in days, today the show is banned, help me, show play with hacker But my teammates are all playing.

#

Can anyone help me

#

please help me！！！

mint tiger
#

what nonsense for what ban

#

Помоги мне

willow echo
marble mantleBOT
#

Hey, @wooden silo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obtuse prairie
wooden silo
#

@willow echo Help me, check my account, my friends are all gaming and they need me. This should be a VPN ban, help me please

#

I was sad that the VIP I just bought couldn't play

lilac nova
wooden silo
#

感谢木木哥MonkaThumbsUp

proper trail
#

were do i find map for rustoria us small wipe today?

warm kiln
#

the game crash, please, enter me i have 500 persons...

dense zenith
#

could someone please help me with VIP refund

balmy cypress
proper trail
balmy cypress
#

We don't post maps until after wipe yeah

proper trail
old dawn
#

hello

#

i got some isuess with the vanila main server

#

admin

static cloak
old dawn
#

i got dceed and i got a cool down for 15mins

gritty basin
#

if i got banned on second account for ban evasion, how how long have I been banned on main acc? or my ban didnt last?

old dawn
#

i wana ask why

warm kiln
#

???????

old dawn
#

what is a temporary cooldown in effect for client

#

anyone knows what this is?>

balmy cypress
marble mantleBOT
warm kiln
#

ericalmi7

static cloak
warm kiln
old dawn
#

what is a temporary cooldown in effect for client
anyone knows what this is?>

static cloak
#

76561198419832499

static cloak
old dawn
#

i got banned for 15mins for no reason

proper trail
old dawn
#

thing is when the server wiped i connected once and didint log out or anything so no not that

#

weird

gritty basin
#

if i got banned on second account for ban evasion, how how long have I been banned on main acc?

static cloak
gritty basin
#

playing with hacker

static cloak
#

Try connecting with your main, it should say for how long youve been banned

thorny dune
thorny dune
old dawn
gritty basin
mint tiger
#

for what the ban was given, before that everything was normal! please help me

#

I can show that I'm a video that I went in without everything

unborn fog
#

it said i would be unbanned on friday at like 6 pm or summin, and it had a countdown, now there is no countdown. I just wanna know if im still getting unbanned?

thorny dune
thorny dune
minor summit
thorny dune
minor summit
#

ty honey boo

amber wind
#

In waiting for support. need an admin preferably as a chat mod can not do anything for my situation

clever gale
subtle cape
late spade
#

n waiting for support. need an admin preferably as a chat mod can not do anything for my situation

stiff widget
late spade
#

might be an esper

viral flint
#

i got a come to discord?

stiff widget
marble mantleBOT
#

Hey, @late spade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

snow mirage
#

!ticket

marble mantleBOT
#

Hey, @snow mirage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

snow mirage
#

how do i make a ticket for a service problem

viral flint
#

can someone help me?

snow mirage
#

it wont let me play the 3x no bp server

viral flint
#

i got kicked saying come to discord

#

where do i go?

boreal gazelle
viral flint
#

luka? i think

boreal gazelle
#

Luke?

viral flint
#

or luke im not quiet sure

#

yeah

boreal gazelle
marble mantleBOT
viral flint
balmy cypress
viral flint
#

okay bro

next atlas
#

I keep getting 15 min cool downs because of exesive packets

#

I am currently on my second wtf is shit

#

never had an issue with any other server and my wifi is not the problem

serene atlas
#

!ticket

marble mantleBOT
#

Hey, @serene atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

next atlas
#

!ticket

marble mantleBOT
#

Hey, @next atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

long bolt
#

/ticket

marble mantleBOT
#

Hey, @long bolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

long bolt
#

!appeal

marble mantleBOT
#

Hey, @long bolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

long bolt
#

/ticket

marble mantleBOT
#

Hey, @long bolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven scroll
#

is there any support guy who speaks russian ? Мне нужна помощь

viral flint
#

@balmy cypress i sent you in dm

raven scroll
#

do you know russian ?

noble terrace
raven scroll
#

my friend will explain everything in screenshare with google translate

#

i myself know english like its my main language

#

so we can work out something

livid tapir
#

Were you guys banned?

raven scroll
#

rustoria eu main

raven bison
#

@livid tapir do you know how to craft a building plan?

livid tapir
livid tapir
#

5 cloth

marble mantleBOT
#

Hey, @raven scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

copper stirrup
#

!apeal

livid tapir
#

2 p’s

copper stirrup
#

!appeal

marble mantleBOT
#

Hey, @copper stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

livid tapir
#

👍

copper stirrup
#

bro i get dcd second time , now i cant join for 15 min

#

and i spend money for vip kekw

raven scroll
#

my friends did it they got declined

noble terrace
raven scroll
#

playing with a cheater it was a subscriber of one of my friends friend which is a well known in chaina

livid tapir
raven scroll
#

hies a youtuber

livid tapir
#

Or does it give no time

raven scroll
#

i spoke with luke and he said that he talked with the admin and the ban will be removed at this time tomorrow the thing is they want to join today because the wipe is today

livid tapir
#

It’s best to not try overturning kindness shown to you, please accept the decision and wait out the ban

raven scroll
#

ok if you can tell the admin to dm me id like to explain with my friend everything to him so he can maybe reconsider the case , thanks in advanced

tawny hare
#

yo any admins here ?

#

i need help

livid tapir
#

I can get an admin in if I can’t help

tawny hare
#

i got banned for no reason ?

storm light
#

why other clans are exempt from the ban that played with a cheater and we don’t, I think it’s unfair

livid tapir
tawny hare
#

wehre ?

livid tapir
marble mantleBOT
#

Hey, @livid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

livid tapir
#

^ follow the instructions above

noble terrace
livid tapir
livid tapir
#

But yea just wait it out

robust hull
#

Can I get some help? I filed a ban appeal 4 days ago and no one has responded to it yet. My main was EAC banned and it has been over 180 days so I want to unban my alternate account.

livid tapir
#

Which is what it sounds like you have, wait for the result of your appeal

tawny hare
#

@livid tapir can you get any mods or admins to help me ?

runic marlin
#

What's up?

tawny hare
#

yo dude

#

i got banned for some reason ? can i know why ?

robust hull
#

I tried joining recently and my game ban was 400+ days ago but the rules says I can play if my ban was more than 180 days ago.

livid tapir
tawny hare
#

i am small streamer just had fun yeterday with friends and tiday i got banned

livid tapir
tawny hare
#

yeah @livid tapir

runic marlin
runic marlin
tawny hare
#

disconnected hacking

runic marlin
tawny hare
#

i did . its saying you are not banned

runic marlin
#

Try and appeal it as a server mute instead pleaes, it should work.

livid tapir
#

And all your team mates also should make a ban appeal (each one individually)

tawny hare
#

ok tnx i will try

livid tapir
tawny hare
#

they are not banned

#

its only me

#

@runic marlin i did it again dude if you can check dat i will be thankfull

hot cosmos
#

Ik you guys cant do anything about it but II factory reset my PC, reodownloaded rust, played it for a little then when I woke up today it said I was perm banned from rust itself does this have anything to do with me reseting my pc

#

thats all I can think of because I dont cheat, and I didnt mess with any files

runic marlin
#

Unbanned, should be good to connect in 5-10 minutes @tawny hare

tawny hare
#

tnx @runic marlin ❤️

#

@runic marlin can i dm you ?

robust hull
#

@runic marlin I dmmed you with the accounts

raven scroll
#

@runic marlin can you tallk to me asap

bronze lily
#

are the advent calendars working on wipe

livid tapir
#

It should be on their website (rust not rustoria)

hot cosmos
#

im emailing them rn

livid tapir
#

They’ve got an appeal link

#

Google rust eac appeal

hot cosmos
#

I didnt find anything for appeals all I found was support

#

which is the same thing i think

runic marlin
#

If you're gamebanned

noble terrace
livid tapir
hot cosmos
runic marlin
#

Yeah then appeal on that website

hot cosmos
#

I looked it up and said I needed to contact rust developers was that wrong

runic marlin
#

It's that link I sent 😄

#

EAC

hot cosmos
#

okay Ill try that thank you

runic marlin
#

Good luck

bronze lily
hot cosmos
#

my steam id or something else

runic marlin
proven sapphire
#

I didn't get a reply about my mod app (applied week ago exactly)

tawny hare
#

@runic marlin i dm you . if you have time can you read it ?

proven sapphire
livid tapir
#

Only one manager now so apps take a little longer

proven sapphire
#

More than a day ?

livid tapir
#

Depends on the number of applications and workload that he’s got

noble terrace
#

It took a while for them to get back to me too, I wouldn't be super concerned about timeline 🙂

proven sapphire
#

Thanks sir

livid tapir
#

Can always dm a head mod if you’ve got any questions about it though

#

(Orange roles)

proven sapphire
#

Been playing toria servers for years

proven sapphire
livid tapir
raven scroll
#

@pearl briar дружище помоги пожалуйста

near halo
rigid spear
#

Player Report

light pendant
#

guys, what should I do if I was banned by mistake, for the first time

toxic shard
marble mantleBOT
#

Hey, @light pendant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic marlin
sly spruce
#

just got raided on rustoria 5x no bps trio server by a 4 man

#

j18

noble terrace
marble mantleBOT
#

Hey, @sly spruce

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

noble terrace
#

Please don’t call out rule breakers by name

sly spruce
#

mhm nvm ill go to another server

noble terrace
#

We can’t do anything if you don’t submit a ticket 🤷🏻‍♀️

opal bronze
#

is the eu medium not wiping?

floral escarp
#

yo

near halo
#

us main wipe is in 1 hour 20?

honest stratus
#

Heyyy. i'm playing eu small and i just was gonna eat some food and when i come back i was kicked from the server you know what it could be? so now im in a 130 queue...

shell pawn
honest stratus
#

broooo

#

is it a new thing?

#

sometimes im afk for hours

#

well well, 130 queue to go...

#

@shell pawn

near halo
#

I need my donator role

shell pawn
honest stratus
#

What, 2 wipes ago i was afk a whole day

#

is it any chance that you can skip the queue for me? one of my friends got skipped in queue + free vip for the same thing

#

@shell pawn

jolly hull
#

hello

subtle cape
jolly hull
#

the game crash

subtle cape
jolly hull
#

support voice please admin

subtle cape
spiral cliff
subtle cape
jolly hull
subtle cape
subtle cape
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

last pumice
#

Good afternoon, I was banned from the servers for hacking. This is a mistake, I am not a cheater and have not used bugs, I have no locks on other servers and I play honestly. I ask you to unban me, if I am ready to be tested for cheats, I will prove that I am clean.

jolly hull
#

please

west karma
marble mantleBOT
#

Hey, @last pumice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

@west karma i need my donator role

subtle cape
west karma
near halo
last pumice
near halo
#

Bro make an appeal

west karma
marble mantleBOT
#

Hey, @last pumice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shell pawn
versed cove
shell pawn
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

versed cove
#

thanks

shell pawn
#

np!

near halo
gritty basin
#

all evading bans are permanent?

west mica
topaz fog
#

I don't know why i am banned

#

it says im cheating but i'm not

green ingot
#

what does the us small map look like?

topaz fog
#

@west mica

west mica
marble mantleBOT
raven bison
#

That's not your steamid

topaz fog
#

76561199067821205

#

sorry

warped grove
#

hello can someone help me please, i have paid for vip queue and i had not received any message or nothing

raven bison
#

try now @topaz fog

warped grove
raven bison
warped grove
#

i've create a tickert but noone talks

subtle cape
warped grove
#

i've created a tikcte saying this and no one says nothing to me

subtle cape
warped grove
#

i know but the wipe is in 5 mins

subtle cape
warped grove
#

vip 9477

subtle cape
# warped grove vip 9477

Payment-ticket? You'll have to wait for it to be looked at. You might miss the wipe, but there is nothing I can do.

warped grove
#

then i want the refund because if i cant play the wipe

subtle cape
warped grove
#

wow

boreal gazelle
# warped grove wow

hi, to correct my friend here. 1st of all your payment ticket will be looked at as soon as possible but there are only a few people responsible for payment support in order to protect payment details etc. 2ndly there are refunds in some cases. If u want to know more about those you can type !refund in this chat

#

Usually payment support tickets are handled quite quickly espescially on wipe days so shouldnt take too long

warped grove
#

okok

rapid python
#

whats the client connect code for us main

subtle cape
rapid python
#

anyone know?

boreal gazelle
rapid python
#

ty

stone fog
#

I've just been banned from the US rustoria 3x no bps for hacking and Im very confused as I dont use cheats

earnest kayak
#

I just got banned i think for using a vpn? can i get some help?

drowsy maple
marble mantleBOT
unkempt fiber
#

How do we make support tickets for bans?

drowsy maple
marble mantleBOT
#

Hey, @unkempt fiber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unkempt fiber
#

I submitted an unban request, but it gave me an error, saying that I am not banned

#

can i post that image?

subtle cape
unkempt fiber
#

^ okay thank you, i submitted the mute appeal

unborn cargo
#

76561199125593296

stone fog
#

So I was trying to play the US rustoria 3x no bps on geforce now and it kept disconnecting me and it said couldn't download level and then a bunch of numbers so I relaunched geforce now and loaded into the rustoria 3x no bps and then it said I was banned for hacking, then I submitted an appeal for my ban and it said that I was not banned but I still cannot load into the server because of the weird thing where it says couldn't download and then a bunch of random numbers. Can anyone help me with this issue?

golden walrus
#

how do i get a refund us main isnt playable

west karma
warped warren
#

hey so i got banned by luke about 2 years ago and i cannot dm him anyway i can contact him?

west karma
balmy cypress
marble mantleBOT
balmy cypress
#

I'll have a look now

warped warren
#

ik the reason

balmy cypress
warped warren
#

sure

stone fog
unique merlin
#

hello, I just got banned from the 5x trio no bps server because it said I teamed with a hacker. I literally just met a guy who said he was vip on the server and we talked for 2 min, clanned up, then 30 seconds later I get banned.... can an admin help me here?

near halo
#

why cant i connect?

image.png
warped warren
#

#luke4owner

west karma
marble mantleBOT
#

Hey, @unique merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stone fog
near halo
calm timber
#

WHAT IS THIS TEMPORARY COOL DOWN I PAID 10 DOLLARS AND SERVER KICKING ME FOR 15 MINUTES

stone fog
#

nope

#

im struggling with it rn

calm timber
#

WHERE DO I COMPLAIN

near halo
stone fog
#

Im trying to play rustoria 3x

subtle cape
marble mantleBOT
#

Hey, @near halo

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

stone fog
near halo
runic marlin
#

You can't do much other than wait it out

near halo
warm needle
#

it kinda is due to server lag

pearl hollow
#

what does this mean

image.png
near halo
warm needle
#

means your client was lagging so hard it temp banned you

#

alot of people are getting it

near halo
prime copper
#

kick banned for 12 more minutes

subtle cape
subtle cape
marble mantleBOT
unique merlin
#

You don't seem to be banned! If you were banned recently, please allow up to 5-10 minutes and try again.

Error ID: 4fd92b21-3c80-4368-ad94-eb6b6374ea46

west karma
prime copper
#

still banned for nothing

subtle cape
runic marlin
near halo
#

i was just on a different server

#

and it was doing fine

unique merlin
#

ok thank you, had I known he was hacker I wouldnt have grouped with him

subtle cape
stone fog
#

this is the message I get when I try to load into rustoria 3x can anyone help?

image.png
near halo
warm needle
#

delete all files and reinstall?

subtle cape
near halo
stone fog
#

its the same problem but the message is a little bit different

prime copper
#

did everything and re verify/validated integrity of game files

#

still cant join

stone fog
#

just give the rustoria support team some time

#

they are trying to figure this out just like us

prime copper
#

RIP my early game start though, not that it mattered with everyone running advent calendar m92's

livid tapir
#

!mapfiles

marble mantleBOT
#

Hey, @livid tapir

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

livid tapir
#

Try this maybe

wispy loom
near halo
livid tapir
#

You’re just like me

wispy loom
prime copper
#

got EAC banned for 15 minutes for nothing on toria main

small flicker
prime copper
raven mist
wispy loom
near halo
#

can i have mod roll since i can even play this sorvor after buying vip

#

(jokes jokes)

prime copper
#

well several others are having the same issue but they're in general chat.

livid tapir
near halo
#

LMAO

near halo
#

yo

wispy loom
#

It's a different message

near halo
#

ah

#

was just tryna see i it was bros wifi like me

solemn perch
#

I got kicked out of the server

#

It says eac temporary cooldown

livid tapir
#

Just reconnect in 15

solemn perch
#

ok

#

Ty

livid tapir
daring kayak
#

I was kicked from server and it says contact Luke

balmy cypress
daring kayak
#

yes sir

#

im mnuted

warped warren
balmy cypress
glad rover
#

can i get unmuted please

#

they said stop spamming then i stopped typing then i got muted

noble terrace
marble mantleBOT
#

Hey, @glad rover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glad rover
#

ill wait my 8 hour scentance

pastel herald
#

anyone know how to fix no sound

subtle cape
pastel herald
#

ok

#

man but theres a 170 queue

subtle cape
keen citrus
#

where i can fill the ticket?

#

i found a cheater

livid tapir
marble mantleBOT
#

Hey, @keen citrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

subtle cape
marble mantleBOT
#

Hey, @keen citrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

subtle thunder
#

how do i get my Supply Signal for boosting

subtle cape
versed cove
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

full relic
#

/bans.rustoria.co

slim glacier
marble mantleBOT
#

Hey, @full relic

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

full relic
#

i would like report a player

slim glacier
marble mantleBOT
#

Hey, @full relic

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

solemn perch
#

i got the eac cooldown again

#

is there anyway to fix it

unique merlin
#

!appeal

marble mantleBOT
#

Hey, @unique merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

if you get banned for accidentally advertising is it then possible to get unbanned?

shell pawn
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

@shell pawn i got unbanned for advertising but my brother didn*t why is that

shell pawn
keen citrus
#

how i fill a normal ticket?

#

with steam id

#

/ticket

marble mantleBOT
#

Hey, @keen citrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

he hasn't got a response but he appeald before me

shell pawn
near halo
#

okay

#

thanks for the response

noble pecan
#

how can i make a tiket i got failed ban

ancient dune
marble mantleBOT
#

Hey, @noble pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble pecan
#

!appeal

marble mantleBOT
#

Hey, @noble pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble pecan
#

thanks oat

winged bane
#

?Maloy- Suspected ESP

#

!report

marble mantleBOT
#

Hey, @winged bane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lapis relic
#

i need help

ancient dune
odd gust
#

/ticket

marble mantleBOT
#

Hey, @odd gust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

odd gust
#

!appeal

marble mantleBOT
#

Hey, @odd gust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Hey can somebody get me queue skip for rustoria us main

#

this queue is fucking insaneeeeee

tribal veldt
#

i brought a que skip for the wrong server

#

can i have it refunded?

shell pawn
#

Make a ticket and an admin will help you out 😄

near halo
#

yo wilder u wanna buy me queue skip

#

🙂

shell pawn
near halo
#

yo cmon help a brother out

#

i bought like 10 queue skips already

small finch
#

there’s none left lol

normal raft
#

wtf is this

image.png
shell pawn
normal raft
jolly rain
#

Is someone looking into EU large being down?

fervent portal
shell pawn
fervent portal
small finch
#

what are you on about

jolly rain
#

What is bro talking about

#

LOL

small finch
#

bro talking in subtitles

fervent portal
fervent portal
# jolly rain LOL

Don't take me wrong mate, but yer really showin' yer true colors 'ere. Ya'll might as well be a bunch o' chimps 'angin' around in a tree, nothin' more than a pack of animals. That's the truth, ain't it?

jolly rain
#

Bro is convinced he is the main character

fervent portal
near halo
#

Guys Him

small finch
#

bro thinks he’s the narrator

shell pawn
near halo
#

He is him

fervent portal
# near halo Guys Him

u lot are so bloody pathetic! think u know everything!

oh yeah? prove it mate. You're the one spouting off, so show us what you got. Don't think you can just say something and not back it up! You can't talk the talk without walking the walk.

jolly rain
#

This has to be a troll

small finch
#

he just joined the server today

shell pawn
small finch
#

i think this a spam

normal raft
#

this shit is actually so ed

small finch
#

yeah he did that in the rustinity chat to it’s a spam

ashen pollen
#

can someone look at my purchase support ticket pls vip-9486

odd ivy
#

wtf

near halo
#

(this is a new account because my other got banned) i got ip banned because i said in discord "please someone join atlas 5x" or something like that and now i can never play rustoria again, i know it was a mistake that i did it and i didnt know it would result in a perm ip ban and i regret so much i wrote it because i love rustoira servers. I already made an ban appeal but it got denied but i jsut want to play rustoria servers. btw im not even a part of atlas servers or moderater i just played there and wanted more pvp so more players i truly regret i wrote it and im sorry please just consider unbanning me or banning me for like 30 days (i have already ben banned for a few months)

shell pawn
near halo
#

but does that mean i can never play rustoria again because i said to join another server?

#

isnt there anything i can do

#

to just be unbanned at one point

bold crystal
#

someone

frozen tartan
#

is there a fix for EAC: Temporary cooldown in effect for client?

bold crystal
#

'i am in waiting for support need admin as soon as possible

odd ivy
frozen tartan
#

idk man

odd ivy
#

Why am i banned for 15 mins

shell pawn
frozen tartan
#

4th happening to me

odd ivy
#

lmfao

#

This is such bs its only here too, I joined other servers j fine

gloomy ravine
#

what is the rustoria website

near halo
bold crystal
#

with the turrets

near halo
shell pawn
marble mantleBOT
#

Hey, @bold crystal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

bold crystal
#

i think you guys need to see it

#

i did but its hard to explain

near halo
#

wilder please consider unbanning me at some point, i have 4,5k hours in rust and a lot of them are in rustoria servers

bold crystal
#

i need to talk to someone

small finch
#

bro make a ticket and put the image in it

#

you can copy links to images

bold crystal
#

and show what a turret

#

the bug was that all the turrets that dont have ammo

#

when the server restarts they get filled up

#

like full

#

i raided a base

#

drained all the turrets transfered loot and everything and now the turrets are full after restrt

small finch
#

maybe the owner filled them lol

green ridge
#

hey so i just got banned for hacking i dont have any hacks i submitted a tiket online but i dont understand why im banned please help me

rain pasture
#

how to get unbanned

shell pawn
marble mantleBOT
#

Hey, @rain pasture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

grave echo
#

how many days is it until you can get unbanned for having a gameban on rust

toxic shard
near halo
#

Marc check dm please

cloud plinth
#

!appeal

marble mantleBOT
#

Hey, @cloud plinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

trim orbit
#

!ticket

marble mantleBOT
#

Hey, @trim orbit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

A

deft nexus
#

!ticket

marble mantleBOT
#

Hey, @deft nexus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vernal pivot
#

Is their anything I can do if I got false banned and my appeal got denied

noble terrace
vernal pivot
#

Ban evasion

noble terrace
#

In that case, if your appeal was denied, the decision is permanent and you'll have to play on a different server.

vernal pivot
#

Yep

#

So nothing I can do?

noble terrace
#

Correct

vernal pivot
#

Can I talk to anyone

livid tapir
#

You can always message @timber bridge

brittle crag
#

My friend got gamebanned 19 days ago and I think our accounts were linked, anyway of getting whitelisted(can’t make a ban Apeal ticket bc I’m not banned yet)

toxic shard
verbal ridge
#

why i can't not use discord kit and steam kit?

toxic shard
verbal ridge
#

I make this and is the same

toxic shard
#

Your account currently linked is the one from 2 years ago, which can't be the one you are currently using

verbal ridge
#

You can unlink my accounts?

brittle crag
toxic shard
verbal ridge
#

and frome here?

toxic shard
toxic shard
brittle crag
toxic shard
#

all other proof you could provide could be crafted and not real as there is no way for us to verify them

verbal ridge
brittle crag
#

With the same ip

toxic shard
#

again there is no whitelist system, nor appeal beforehand

toxic shard
brittle crag
toxic shard
verbal ridge
#

when i press this is tell me "Account already linked""

image.png
toxic shard
#

can't say now

brittle crag
toxic shard
#

1: connect with old steam
2. unlink discord
3 : connect with new steam
4 : link discord

toxic shard
golden walrus
#

hi bought bip and all my friends rage wuit because of the lag can i get a refund please

shell pawn
golden walrus
#

i brely even used it only for a few minutes then server shat the bed

shell pawn
glad rover
#

arctic research spawns are bugged since AI got turned back on RUSTORIA US MAIN

thick girder
#

^

#

can this be fixed?

#

<@&274971100184576010>

lament brook
#

!appeal @valid zealot

marble mantleBOT
#

Hey, @valid zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

short obsidian
#

if a player is holding onto the recycler at fish village on rustoria 2x permanently, can he be kicked or something? not recycling.

shell pawn
short obsidian
#

its been 30 minutes.

glad rover
stoic thunder
#

why was i ust banned ?

#

Just

lament brook
marble mantleBOT
#

Hey, @stoic thunder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stark kindle
#

hi i join steam group but i cant get the kit with /auth

#

only detect Discord and Twitter

#

Twitch, Youtube, and Steam not detecting

stoic thunder
#

ur telling me i was banned for nothing and now have to wait for a appeal bruh whatttt

west mica
marble mantleBOT
stoic thunder
#

76561198316515933

west mica
short obsidian
#

this guy can permanently for hours sit and hold the recycler at fishing village? I just want to confirm this is okay.

stoic thunder
#

banned come to discord

cobalt valley
native bloom
#

!ticket

marble mantleBOT
#

Hey, @native bloom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.