#support

1 messages · Page 105 of 1

elfin barn
#

Splooty

ancient siren
#

how does one make a support ticket

pseudo rose
#

/ticket

marble mantleBOT
#

Hey, @pseudo rose

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pseudo rose
#

!appeal

marble mantleBOT
#

Hey, @pseudo rose

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusk beacon
#

/ticket

marble mantleBOT
#

Hey, @dusk beacon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dusk beacon
#

!appeal

marble mantleBOT
#

Hey, @dusk beacon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

proven wind
#

!appeal

marble mantleBOT
#

Hey, @proven wind

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

manic zealot
#

What are the ways to train aim? so that the result is

subtle cape
manic zealot
queen harness
#

i linked my discord and steam and joined the group but its saying to me i cant use the kits

errant bison
#

howe can i talk to admin

noble vault
#

esper on us mondays name is exo

tough bane
marble mantleBOT
#

Hey, @errant bison

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marble mantleBOT
#

Hey, @fallen musk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sinful jasper
#

what do i do except send a ticket when theres a cheater

#

because theres a man hard toggling on main and hes just continuing like theres no tomorrow

clever gale
sinful jasper
#

ajde

wanton barn
#

<@&274980199668645888> when whip?

tacit lodge
finite mango
#

pls add leaderboard back to 3x no bps us

#

ill give kisses

worn vessel
#

Make a vote to disable advent calendar from being able to craft

runic marlin
worn vessel
#

Because why would anyone want to play wipeday against 900 kids with m39s?

runic marlin
#

PepeShrug I doubt it will be disabled though but you can always put it in there and hope for the best! 🤞

rain gyro
#

yall should unban me

slender ocean
#

did eu server crash?

runic marlin
runic marlin
marble mantleBOT
#

Hey, @rain gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slender ocean
#

vanilla 2x

runic marlin
#

Nope it should be up and running 😄

slender ocean
#

why did me and my friend game crash at same time

runic marlin
#

Hmm hard to say but stuff like that happens, I guess you were just unlucky :d

slender ocean
#

i cant find the server in history

runic marlin
rain gyro
#

how come i get perm banned for playing with someone who was ban evading? i didnt even get a temp ban as a warning. terrible system

marble mantleBOT
#

Hey, @rain gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rain gyro
#

i already did that and it was denied

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i did that months ago tho. i just started playing again

west karma
rain gyro
#

yea i know. stupid how i have never used cheats or anything but i get perm banned instead of temp ban

#

like cmon you know thats stupid

west karma
# rain gyro like cmon you know thats stupid

Well one reason that you would get perm banned is that you played with that person when they got banned the first time or knew That person was ban evading and chose to play with them

shell pawn
#

@steel vale What do you need help with 😄

steel vale
#

unban

shell pawn
steel vale
#

no

shell pawn
marble mantleBOT
#

Hey, @steel vale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steel vale
#

im banned for an hour and it wasnt my fault

shell pawn
steel vale
#

i typed frags without the R

#

i meant to say frags

#

soo

sinful jasper
#

cheater still not banned like wtf ticket like 2,5 hours ago

marble mantleBOT
#

Hey, @sinful jasper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hexed saddle
#

I NEED HELP JUST DIED TO CHEATER AND LOST ALL

grizzled flint
#

!appeal

marble mantleBOT
#

Hey, @grizzled flint

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
marble mantleBOT
#

Hey, @hexed saddle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber bridge
#

Check dms

grizzled flint
#

splooty

#

is there any way you can check out my appeal? i was banned for advertising like 2 years ago and was wondering if i could get unbanned. i had rustypot in my name and got banned for that @timber bridge

timber bridge
#

That's not why you were banned. However its been assigned to the proper person. 🙂

grizzled flint
#

can i ask what i was banned for...? when i try loading in it says i was banned for advertising

#

i dont remember the exact site i had in my name but at the time all i really gambled on was rustypot lol

timber bridge
#

It wasn't because of your name at all.

grizzled flint
#

i really dont mean to be disrespectful or annoying by asking this, but can i ask what i was banned for then?

#

im really confused now cause i have a screenshot of it saying i was banned for advertising lol

timber bridge
#

Yes it was for advertising, unfortunately I'm not at liberty to discuss details however I have forwarded your appeal to the admin in charge of your case if they want to discuss the details with you they will reach out to you 🙂

#

We typically don't give out any ban details or evidence collected due to our policy.

grizzled flint
#

alright, well i appreciate the help anyways.

#

sorry for @ ing you, was just trying to get it sorted out lol

timber bridge
#

Oh it's no worries it's why we are here.

near halo
#

hello support

#

where does bubba make a ticket to be unbanned from voice

drowsy maple
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gleaming hound
near halo
#

bubba always wishes to speak

#

bubba does not wish to be silenced any longer

gleaming hound
#

Join Waiting For Support

near halo
#

HI @gleaming hound

#

@near halo

#

@drowsy maple

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where does bubba appeal if bubba is banned from making tickets

lime wyvern
#

Anyone assist with a ban? I've already placed my appeal. Thank you <@&874995535881326632>

shell pawn
near halo
#

WHAT THE HELL!

#

@gleaming hound please forgive me

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how does bubba make an unban if she keeps getting moved out

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Please forgive bubba for all the sins commited.

#

embed fail cannot be happening

#

please give me voice perms back

#

!appeal @near halo @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

but bubba doesnt want to appeal

near halo
#

bubba has to appeal if she wants to be unbanned

#

fuck wrong account

near halo
#

Thank you i support many communities @near halozz

near halo
#

-reps around the board

#

Sorry i am not yet a Junior Chat Moderator pinging the right person is not yet in my skillset

sinful jasper
#

ty @balmy cypress

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ty for banning him finally

#

❤️

steel vale
#

hi

#

i need helpl

#

help

#

<@&393554009799000064>

shell pawn
proven marlin
shell pawn
#

ahh okayy

tiny imp
#

<@&393554009799000064>

#

i need help!

runic marlin
#

What's up?

tiny imp
#

theres a guy thretning to ddos us and its kinda annoying i have a clip of it

lament brook
tiny imp
#

voice chat

lament brook
tiny imp
#

ohh ok

lament brook
#

sorry for the inconvenience.

runic marlin
#

@tiny imp Yeah unfortunately we do not moderate voice chat - this due to it being so hard to moderate as footage can be edited & sometimes it may be hard to see who's saying what etc. Chat logs however cannot lie and this is why we keep our moderation to the chat only, I hope you understand! heartoria

pliant yoke
#

How long does it approximately take for unlinking a discord account to your rustoria account on the website?

quartz crypt
#

eu long is full of fucking cheaters

#

worst wipe ive ever had

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nothing gets done about it

lament brook
#

@balmy cypress, @hollow kite is here when your ready.

hollow kite
#

ye i am

#

can he join the waiting for supp vc

quartz crypt
#

<@&274971100184576010>

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why does literally nothing get done about blatent cheaters

runic marlin
#

Have you made tickets?

quartz crypt
#

multiple

tawny dew
#

where open ticket

gray aspen
#

<@&274971100184576010> there is a cheater in server can you help

marble mantleBOT
#

Hey, @gray aspen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic marlin
#

All tickets get looked into, please be patient as there are a lot of other player reports we look into aswell.

quartz crypt
#

ticket 4747 please spectate this guy

runic marlin
#

Will be looked into asap, however it seems this is your first ticket you've made today.

quartz crypt
#

ive reported him loads

runic marlin
#

Via F7?

#

If so, those reports go to facepunch/eac and they are not moderated by us. All reports we check out go into the ticket system we use (/ticket in-game)

nova pulsar
#

can someone take ticket3?

#

idrk how to explain

pliant yoke
hollow kite
#

@small flicker can u join the voice for a min pls

nova pulsar
raven mist
nova pulsar
#

gmode in combat

raven mist
#

We dont play on our servers

nova pulsar
#

how are they gmode?

raven mist
#

so wouldn't be any of our admins

#

Who?

#

I can ensure you, admins are not playing on our servers

#

if you suspect someone to be cheating, feel free to report using /ticket ingame

nova pulsar
raven mist
#

Most likely a visual bug, if you relog he wont be there anymore

nova pulsar
#

ok

hollow kite
small flicker
silk violet
#

The EU 2X server dropped?

#

??

subtle cape
silk violet
#

@subtle cape

subtle cape
#

Yes?

silk violet
subtle cape
marble mantleBOT
#

Hey, @silk violet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

silk violet
#

That's it after offline?

subtle cape
silk violet
#

I mean where VPN appeals

subtle cape
subtle cape
marble mantleBOT
silk violet
#

OK

hot cosmos
#

I keep getting the message "Disconnected: couldnt download level: procedural_3751_89...." when trying to join the 3x server

hot cosmos
#

just did

marble mantleBOT
subtle cape
hot cosmos
#

yeah

marble mantleBOT
#

Hey, @hot cosmos

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

atomic grail
#

76561198803453890 WHY BAN ME

#

@marble mantle

raven smelt
marble mantleBOT
#

Hey, @atomic grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hot cosmos
#

says cannot resolve destination host

lofty sequoia
#

How do I submit a report?

livid tapir
marble mantleBOT
#

Hey, @lofty sequoia

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

boreal gazelle
hot cosmos
#

bro this couldnt download map thing is happening with every rustoria server

shell pawn
trim hare
#

!ticket

marble mantleBOT
#

Hey, @trim hare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

atomic grail
#

please why

#

@marble mantle

upper escarp
marble mantleBOT
#

Hey, @atomic grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

upper escarp
#

please make an appeal

atomic grail
#

OK

#

I have submitted an appeal

unkempt imp
#

hey im for some reason not able to load into the us 10x

atomic grail
#

I need to review. I need to compete

unkempt imp
#

is something wrong with it cause me and my friend r both getting steam auth timeout errors, and nobody else is in the 10x

noble terrace
#

Steam maintenance is on Tuesday afternoon/nights so that's probably why

unkempt imp
#

damn, any idea when itl be resolved

noble terrace
#

ehhh it varies I think

velvet meadow
#

are any admins available

noble terrace
timid sable
#

it say steam auth and i dont like it

velvet meadow
#

my team was false banned and unbanned a week later after all of our VIPs ran out, including the person who was false banned. how would we go about getting refunded or just granted VIP on the server we play on t

balmy cypress
timid sable
#

@upper escarp

#

fix it say steam auth

upper escarp
unkempt imp
#

steam is in maintnence

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lmao

timid sable
#

ill hear it from an adminn

#

ur not support

unkempt imp
#

fair

#

thats fair

upper escarp
#

Likely steam maintenance + some reports of issues

#

give it a bit & retry

timid sable
#

i donated countless times for rustoria servers to treat me like this? unacceptable

unkempt imp
#

XD

atomic grail
#

Didn't you accept my appeal

willow peak
#

steams up

vernal grove
#

<@&274971100184576010> this clan is currently being banned but youve missed 4 members....

unkempt imp
vernal grove
#

EU 3x

boreal gazelle
atomic grail
#

Why can't I get into the server

runic marlin
frosty spindle
#

i have been timed out on your 2x us server and i think its a mistake i havent cheated or texted anyone

unkempt imp
#

chucks thats not a ban

#

u just lagged out

runic marlin
#

We only ban the players cycling to avoid punishing innocent players, I hope you understand heartoria

ashen pollen
#

@balmy cypress

atomic grail
ashen pollen
#

I got banned?

runic marlin
#

Hey there @atomic grail , sometimes we accept appeals and make it temporary instead of it being permanent.

livid tapir
dense inlet
#

@balmy cypress you banned me for no reason

flat dragon
frosty spindle
#

or is it posible to give me acces again

unkempt imp
#

chucks try to relog

dense inlet
#

@balmy cypress why you ban me

frosty spindle
#

tried that 4 times now

balmy cypress
marble mantleBOT
unkempt imp
#

if it just says timed out then thats prob an internet problem, just guessing

frosty spindle
#

oh okay

flat dragon
raven mist
#

The other teammates are not always aware of the leads desicions

pulsar acorn
#

oh i like my shiney star

ashen pollen
#

ok @balmy cypress I linked my steam 64 whyd i get banned

flat dragon
raven mist
flat dragon
#

You got any openings for staff?

ashen pollen
#

luke banned me to take my wood I was farming frfr

runic marlin
dense inlet
#

luke drag me

lyric basalt
#

@balmy cypress can you check my ticket ?

near halo
#

I am experiencing a "Disconnected: Steam Auth Timeout" error everytime I attempt to log back into the Rustoria US Mondays server. I have verified my game files' integrity via Steam, and I have rebooted my PC. I still receive the same error. I purchased VIP for this server, yesterday.

lyric basalt
#

its steam maintance

near halo
#

Oh great... any idea how long? Would you mind pointing me to the Steam announcement for that? If you can't, I understand. Thank you Marzy.

small flicker
near halo
#

thanks!

onyx osprey
#

can someone help me

shell pawn
onyx osprey
#

i bought a kit for the wrong server can i get it for the server im on

#

i misclicked the wrong server donating

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it was meant for trio no bps 5x

shell pawn
livid trail
#

I NEED HELP

shell pawn
livid trail
#

i was banned for no reson?

#

on the us long

shell pawn
lament brook
#

!appeal

marble mantleBOT
#

Hey, @lament brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

onyx osprey
#

wait do i click close on the ticket?

shell pawn
#

Leave the ticket open and an admin will responde to you 🙂

onyx osprey
#

okay thank you for ur help!

shell pawn
livid trail
#

why was i banned?

#

i didnt do anything:(

shell pawn
fierce hearth
#

can i report a hacker player here in this area?

shell pawn
#

Should say when you try to reconnect

livid trail
#

i dont know it just said kick banning

shell pawn
shell pawn
livid trail
#

his name was woolder

#

or somthing like that

shell pawn
livid trail
#

i didnt do anything 😦 im sad

timber bridge
steel vale
#

so how was everyones day

shell pawn
steel vale
#

mine was good ty both of u

fringe abyss
#

I got banned for cycling teammates on us 10x no bps

shell pawn
fringe abyss
#

Nah

shell pawn
marble mantleBOT
#

Hey, @fringe abyss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shell pawn
#

Please do so 😄

balmy cypress
#

are you sure this was on Rustoria?

fringe abyss
#

My whole team was banned

balmy cypress
fringe abyss
#

Cause i gave my loot away before wipe and i joined another team so they can have my codes

balmy cypress
fringe abyss
#

Let me check something rq

#

Ok nvm it was only my team that all got banned but thats weird

#

Luke thats for the help tho

balmy cypress
#

No worries, have them put in an appeal and an admin will check if they are still banned!

fringe abyss
#

Ok

steel vale
#

my appeal wont work

runic marlin
#

What does it say?

#

Can you screenshot please

steel vale
#

yes

#

do u want to see

misty sable
#

can u respond to my appeal

runic marlin
#

Yes please

misty sable
#

jusbetter is the ign

steel vale
#

where should i send

runic marlin
#

Heyo @misty sable, only the banning admin can review your appeal and it'll be reviewed asap - typically the standard response time is 1-3 business days 🙂

runic marlin
steel vale
#

you choose

runic marlin
#

It's whatever 😄

#

Send here

steel vale
runic marlin
#

Could you try and appeal it as a server mute instead please.

misty sable
#

@balmy cypress can me and u dm rq

steel vale
#

it was a ban but

runic marlin
#

Yeah sometimes it doesn't register you as banned though.

steel vale
#

ah ok

small flicker
#

!steamid @lime wyvern

marble mantleBOT
lime wyvern
#

76561199120648606

prisma mango
#

how do i redeem the discord kit

small flicker
marble mantleBOT
#

Hey, @prisma mango

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

steel vale
#

yo i appealed

amber void
#

we did nothing wrong

feral bobcat
#

this a rust sided bug?

#

logged in and can see through rocks

small flicker
onyx osprey
#

hey the admin who i was in the payment ticket with ithink u revoked the kit then put it back in the same server

#

i wanted it in US TRIO NO BPS not US NO BPS

toxic shard
#

don't try to build or anything there

feral bobcat
#

relog?

toxic shard
#

just move in your base

#

I see that you are on a foundation ?

feral bobcat
#

yes

toxic shard
#

can you go back to the main part of your base ?

#

cave walls should let you go throught from this side

onyx osprey
#

marc can u help me

toxic shard
onyx osprey
#

it says i cant make another ticket

#

cuz i still have one on going but i tried closing it

tulip citrus
#

Welp..

toxic shard
#

keep talking in it

onyx osprey
#

no ones responding to me

quick hound
#

hello, i have to make a ticket, we just caught a cheater

toxic shard
#

that's because not much people can handle it

quick hound
#

how do i make a ticket

toxic shard
marble mantleBOT
#

Hey, @quick hound

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

feral bobcat
#

Marc, will relogging fix it?

toxic shard
#

no you would be at the same place

feral bobcat
#

relogging did it for me

#

back to normal

bleak thistle
#

!ticket

marble mantleBOT
#

Hey, @bleak thistle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament pecan
#

is any admin on?

oblique marsh
#

!ticket

marble mantleBOT
#

Hey, @oblique marsh

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

oblique marsh
#

<@&393554009799000064>

noble terrace
shell pawn
oblique marsh
#

my team thinks our neighbor is cheating

bleak thistle
#

i need a admin please

shell pawn
oblique marsh
#

yes

warped ocean
#

admin please, just got raided by a hacker using esp. need admin to look at my ticket

lament pecan
bleak thistle
#

i need a admin

noble terrace
noble terrace
noble terrace
lament pecan
#

yeah

#

sorry i was getting raided

#

anyways

#

i purchased the legned kit

noble terrace
#

Then it can only be handled by a select few people unfortunately. Please be patient, but your ticket will be answered as soon as the admin in charge is available

lament pecan
#

oh

#

ok ty

noble terrace
#

Sorry I couldn't be of more help!

lament pecan
#

its fine

warped ocean
#

admin please

timber bridge
night merlin
#

!appeal

marble mantleBOT
#

Hey, @night merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steel vale
#

Hi

#

Does accepted mean unbanned

toxic shard
jovial vigil
#

can someone take a look at ticket #366?

raven smelt
jovial vigil
#

ok thanks

frozen thicket
#

Just got chat banned for two hours on 2x vanilla for saying something once... these power hungry admins are a joke

ancient dune
frozen thicket
ancient dune
#

I'm assuming you were saying It when many other people were also spamming it?

frozen thicket
#

1 person said it twice, i said it once well after he said it

ancient dune
vital saddle
#

need some support please

ancient dune
topaz solar
#

#Free lamin When does my mute ends?
76561199285502594

vital saddle
#

i just got banned and its my first time loading into server

#

literally got 10k hours no previous bans nothing lol

#

literally didnt even play the server yet i was just loading in

#

some1 fucked up lol

shell pawn
vital saddle
#

thats why im here :d

shell pawn
marble mantleBOT
#

Hey, @vital saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

small flicker
#

!steamid @ember nymph

marble mantleBOT
ember nymph
#

76561199058397821/

toxic shard
#

(it's a EAC kick not a rustoria kick)

lavish basalt
#

Great looks like i got unban thanks for all the help! 🙂

trail imp
#

are vpns allowed?

small flicker
trail imp
#

thanks :3

ripe cobalt
#

on a bunch of servers too idk wtf is happening

#

never had a ban never cheated i got 3k

idle steppe
#

When I do /auth, I get this error. It's been saying this for 2 days.

raven bison
#

@ripe cobalt steam id?

small flicker
#

@gusty agate I can help you in a minute

faint trout
#

Can someone mute these guys on 2x legit nonstop spamming

small flicker
faint trout
#

Still spamming

thin plover
#

took care of it

lament pecan
#

is there any admins that can help transfer my vip?

lament pecan
#

i made a ticket

#

4 hours ago

small flicker
formal sandal
#

HUNTER OOMEN

small flicker
near halo
#

whats the command to see the servers top hours

small flicker
near halo
#

doesnt show

#

used to about a year ago

raven smelt
near halo
#

5xc

#

5x trio

raven smelt
near halo
#

it used to

#

did yall remove it

void kindle
#

Is there an administrator online

#

help me

raven smelt
void kindle
#

vpn ban

#

Steam ID:76561198871668792

#

<@&274971100184576010>

small flicker
void kindle
#

ok thinks

raven bison
#

@void kindle done

void kindle
#

ok thinks bro admin

arctic vapor
#

我被封禁了 应该怎么做

#

I'm banned for what to do

small flicker
arctic vapor
#

ok thanks

lament brook
#

if you are trying to report a cheater please feel free to create a ticket ingame using the /ticket command

worthy elm
#

i always do but nothing happens

#

they need to get onto him asap

lament brook
#

Hi Mike

hexed nimbus
hexed nimbus
worthy elm
#

Rutsafied admins sent it to EAC

raw saffron
#

hmm

worthy elm
#

still not banned, this was over a month ago. Ive just logged on and notice the group is on Rustoria now

hexed nimbus
raw saffron
#

rust has an anti cheat if he was cheating he would be banned

worthy elm
#

but you know the cheater is now on Rustoria

#

@raw saffron watch the clip u see his ESP pop up

raw saffron
timber pulsar
#

i need help

#

i try to join ukn

#

it says couldnt download

#

rtg 3.4

raven smelt
hardy sandal
#

!gamefiles

marble mantleBOT
timber pulsar
#

i need rtg ukns map

#

to join

small flicker
marble mantleBOT
#

Hey, @timber pulsar

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

fiery topaz
#

How long does it usually take to appeal?

timber pulsar
#

how do i send a pic

small flicker
small flicker
small flicker
raven bison
#

@timber pulsar

#

You here?

near halo
#

i need help with my garage door

lament brook
near halo
#

im living on a rock base and my code lock is inside the rock

#

anyone can open it because i cant lock it

raven bison
#

Server?

near halo
#

96 pop 19 days old

raven bison
#

@near halo Steam ID?

near halo
#

76561199137473660

jade gazelle
#

Rustoria.co - SEA Main
Offline ban
76561198078330016
Disconnected:Banned:Hacking

marble mantleBOT
#

Hey, @jade gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
raven bison
#

Sec

jade gazelle
# small flicker !appeal

site replied YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN
but i have ban at all server Rustoria 😦

small flicker
near halo
# raven bison Sec

can you do it asap i need to go to bed, im not trying to rush you its just taking a while

raven bison
#

coming

ocean pendant
#

i need help on a server

lament brook
raven bison
ocean pendant
#

can you help people if they are stuck

near halo
#

ty

raven bison
ocean pendant
#

im like stuck at

#

harbor

raven bison
raven bison
near halo
#

yea i will im getting doorcamped tho

ocean pendant
#

under like a crane at the recyler

#

i dont know

raven bison
#

server?

ocean pendant
#

Rustoria 2x vanilla

raven bison
#

EU or US?

ocean pendant
#

eu

jade gazelle
raven bison
jade gazelle
#

Thank you

ocean pendant
#

you coming?

#

sould i say something so you know where i am?

raven bison
ocean pendant
#

ok but ok fine

small finch
#

been a few days on my staff app wanted to know the status?

#

thank you!

mellow bobcat
#

Can u buy tarps on 3x shop?

strong summit
#

on what server do i have to play to do /auth?

ancient dune
strong summit
#

the skins?

#

I want the rustoria skins

toxic shard
subtle cape
white root
#

/auth

marble mantleBOT
#

Hey, @white root

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

white root
#

how on earth can i teleport to a team mate

#

i try /tp "name" but says im not in a clan

#

but im on a team

urban dawn
#

!appeal

marble mantleBOT
#

Hey, @urban dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

subtle cape
small flicker
#

/ticket

marble mantleBOT
#

Hey, @void kindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

high whale
white root
#

lol

weak parcel
#

!appeal

marble mantleBOT
#

Hey, @weak parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mellow bobcat
subtle cape
mellow bobcat
#

My PC is not working so i asked

raven bison
mellow bobcat
#

Thanks

near halo
#

i need

#

help my steam got hacked last year now i cant play rustoria cause they got a gameban of on lost ark i have documents and emails show that my accout got hacked all i wanna do is play vannila again

near halo
#

how

steel vale
#

hey

#

any active mods/admins?

small flicker
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

small flicker
steel vale
#

my appeal got accepted

#

but im still banned

small flicker
steel vale
#

no timer

small flicker
marble mantleBOT
steel vale
#

76561199013377747

#

@small flicker

vivid harness
#

is it ok to use vpn on rustiora server?

small flicker
small flicker
steel vale
#

ok thanks

vivid harness
#

76561199309922927 this is my steam id

#

thankyou

runic marlin
#

Looking into @steel vale

#

Your ban should expire on wipe on friday fyi

steel vale
#

So my appeal didn’t work ?

runic marlin
#

It did. However, even if your appeal gets accepted it does not mean you'll be unbanned immediately, it can mean your ban will be temporairly like it is now.

proven sapphire
#

When i can get my mod app reply ?

#

Almost a week

toxic shard
steel vale
runic marlin
#

You should see an expire date once you try to connect now

steel vale
#

ok thanks

proven sapphire
near halo
#

hey uhh

#

banned explain this i am only banned from main

#

it says this YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN. I was banned at the start of this year

marble mantleBOT
near halo
#

76561198350864708

#

thats it

toxic shard
#

this account is not banned on our servers

near halo
#

i am banned on main?

near halo
#

i tryed to load in like five minutes ago

#

but i will give it another go in like 20 mins

toxic shard
#

last time I see you online was 30 minutes ago

#

you seems to joined and leaved multiple times but no kick from our side

near halo
#

k thanks

toxic shard
#

@wide plover what's your steamid ? will look into this "admin abuse"

jolly heath
#

/ticket

marble mantleBOT
#

Hey, @jolly heath

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

hey i have a gameban violation

subtle cape
bold glacier
#

.

near halo
#

how long does it need to be its 200 days old it doesnt say how long

marble mantleBOT
livid tapir
#

180 days old is the first game ban rule

#

Second is a year

covert bough
#

I'm recently playing rust again, but when i join the server. it says i'm banned because of playing with a cheater? Can you maybe have a look? I was chat mod back then.

thorny dune
raven bison
#

@livid tapir how do i open the server browser

livid tapir
urban mountain
#

cheater

marble mantleBOT
#

Hey, @urban mountain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

real minnow
#

!force

marble mantleBOT
#

Hey, @real minnow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1672945200:F> (your local time) is the time of the next force wipe and it will happen <t:1672945200:R>.

raven bison
elfin barn
#

Hello <@&418055027639189504> I need help with configuring my discord, could you help me out please?

dull wraith
near halo
#

my ban was 200 days ago it says it only has to be 180

toxic shard
near halo
#

game ban

#

but it wasnt even on rus

#

t

shell pawn
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

brazen socket
#

where i can watch rustoria main map?

shell pawn
brazen socket
#

ok thx

leaden flax
#

!appeal

marble mantleBOT
#

Hey, @leaden flax

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hollow skiff
#

ive been sent a message and i accidently ignored ive appealed my ban and i still havent been unbanned -by splooty

hollow skiff
#

no i got sent a message and i accidently pressed ignore on it

shell pawn
hollow skiff
#

it says kick banned come to discord by splooty

#

my teamates got banned for the same thing and got unbanned and i havent yet

shell pawn
#

@hollow skiff Send a message to splooty, he wants to have a chat with you.

near halo
#

I got a kid saying he’s going to dox me

noble terrace
shell pawn
crystal gale
#

This guy is cheating really hard and hasnt been banned yet, time is of the essence and I need some admin support

marble mantleBOT
#

Hey, @crystal gale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dull wraith
#

Hey, make an ticket aswell F7 report always help

crystal gale
#

/ticket doesent work

marble mantleBOT
#

Hey, @crystal gale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

crystal gale
#

nothing popped up when I did it

dull wraith
dull wraith
crystal gale
#

rustopia us medium

dull wraith
#

This is rustoria

tiny imp
#

<@&393554009799000064>

#

theres a cheater

upper escarp
#

hi

lament brook
upper escarp
#

please make a ticket @tiny imp

tiny imp
#

how?

upper escarp
#

/ticket add <details>

lament brook
marble mantleBOT
#

Hey, @tiny imp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament brook
#

srry

upper escarp
#

include any links/videos for evidence in the ticket :)

lament brook
#

shors is sorry for sinning against nifty

tidal sage
#

Hello I got banned from Rustoria 5x no BP solo duo trio yesterday for nothing the reason is : play elsewhere

dull wraith
tidal sage
#

and I can't even know the reason?

shell pawn
#

Refrain from calling out the cheater in public chat.

toxic shard
tidal sage
#

k

lilac flame
#

how do i make a ticket to get unbanend

toxic shard
marble mantleBOT
#

Hey, @lilac flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

small finch
#

@shell pawn will you be the one reviewing staf apps?

#

it’s been about 5 days i believe for my app

worn willow
#

can a mod tell me why my lfg keeps getting deleted and i get timed out

#

it doesn’t say anything terrible

dull wraith
worn willow
#

sent

lament brook
raven abyss
#

!ticket

marble mantleBOT
#

Hey, @raven abyss

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tardy root
#

!ticket

marble mantleBOT
#

Hey, @tardy root

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tardy root
#

Hey, just wondering. Is rust + enabled on rustoria servers and can you use rustlink on the servers

tardy root
#

but it says on their site that you can't use it on rustoria

lament brook
#

join waiting for support if you do

subtle thunder
#

how do i claim my reward 4 boosting the server

hushed spire
#

Admin's when you watch an ESP'r and they 'get offline' it's because ESP's tell them they're being watched by an admin. These 2 should be banned and aren't not mentioning names trying to help y'all out.

lament brook
marble mantleBOT
hushed spire
#

You gotta be invisible and watch them can't physically watch an ESP'r

runic marlin
#

I hear you but that is not how it works.

hushed spire
#

But getting offline when that person is being reported for ESP's it's because he can see you're watching him and they want to dodge being banned.

zealous kettle
#

I think we know how to investigate these types of situations.

runic marlin
#

I assure you we are very sneaky while spectating 😄

hushed spire
#

The guy we reported last night my teammate got a message that when he started watching they got off, so just letting y'all know.

#

Thank you for your diligence.

runic marlin
#

Well that happens, that's just bad luck on our side.

lament brook
tardy root
#

ill go test

raven abyss
#

Hello, is there a way to talk to a admin ? My friend got banned 1,5 years ago and his ticket got denied because he appealed right after being banned and his ban was 30 days temp. but we didnt get unbanned, i needed to sign a ticket too.

toxic shard
#

give me his steamid

raven abyss
#

76561198342426714

raven abyss
#

sorry to bother you, but we didnt find any other way, since he cant sign another ticket

toxic shard
raven abyss
#

ok, thank you very much

tardy root
toxic shard
hushed spire
#

Which admin can I message with names who are ESP'ing rn? Not Marc.

#

We're about to get into a fight with them

toxic shard
hushed spire
#

Didn't ask you thank you for your reply though. Tickets take too long to be responded too we can get into the fight rn

hushed spire
#

Lol

#

So we're willing to lose gear to get into the fight with them rn, but you're not willing to remove ESP'rs from your server? Lol...

#

Alright thanks.

toxic shard
hushed spire
#

They don't know though..

toxic shard
#

you just spoke about it in a public chat ... If I was cheating on the community I would monitor it because I know there are big chance for people to call it publicly

hushed spire
#

That's a great way of saying you just don't want to do your job. Thank you though. This is why I didn't want to ask you.

toxic shard
#

Not at all, it's a way to say that there are procedure that needs to be followed to allow us to do our "job" correctly

#

and efficiently

hushed spire
#

Lol

crystal gale
#

Mad lad seems mad

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dull wraith
#

@chilly path Hey, not able to join vc but is there way i can help?

toxic shard
#

Also it's not like you didn't warned them even in the server already

chilly path
#

yeah i've been banned for hacking but i'm not sure why, I don't play rust that much but I can't join my mates game

marble mantleBOT
#

Hey, @chilly path

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dull wraith
chilly path
#

thanks

#

well my appeal got instantly denied

arctic sluice
#

how long

#

does a scripiting ban be

#

first time ban

chilly path
#

final apparantly

#

havent ever hacked a game ever though

sudden thunder
#

where do i go to report someone

toxic shard
marble mantleBOT
dull wraith
marble mantleBOT
#

Hey, @sudden thunder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dull wraith
#

Use this above to report a player

chilly path
#

76561198176001969

#

thats my steamID

toxic shard
chilly path
#

yeah I got banned originally then, appealed and then didnt get a response in time so gave up. not sure why I got banned at all though

#

Literally didnt even join the server and got banned

toxic shard
#

I asked for the admin in charge to get a second look

chilly path
#

thanks

#

had a look yet?

near halo
#

I got banned for cheater association we had no clue this guy was cheating. I just joined the group to play for wipe. I wasn't cheating and I can script check to prove

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

silent sigil
#

how i link my steam

hushed spire
#

Is it allowed to wall off sulfer quarry?

raven mist
hushed spire
#

Thank you

uneven marsh
#

Dose it take a week mostly before getting a response from staff application?

smoky rain
#

I was play with an 8 man and we had pick a kid up from the rust discord and he was cheating but we had no idea he was what do i do

raven mist
smoky rain
#

The website has a bug and wont let me send one

willow remnant
robust hull
#

I filed a ban appeal 3 days ago, and I'm aware it says 1-3 business days, but is it possible for someone to give me an update on the appeal process? I meet all the requirements to get unbanned and am planning on playing Rustoria for wipe tomorrow so just looking to see if i'll hear back before then.

rich helm
#

Ayo get this man unbanned

subtle cape
robust hull
#

Yeah I just checked and it says its still under review

shell pawn
robust hull
#

My appeal should be quite straightforward. My main account was EAC banned and it has been more than 180 days so my alternate account should be unbanned according to the rules.

faint trout
#

Is there any way to check how many hours i got on the server ?

small flicker
mint barn
#

where do i make an banappeal?

livid birch
#

how can i report ppl who use usp cheat

#

?

thin plover
marble mantleBOT
#

Hey, @livid birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thin plover
marble mantleBOT
#

Hey, @mint barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

olive sail
#

bruh im on the US 2x and the underwater crates are despawning before I can swim to the top and loot them :/

small finch
#

wanted to see if a staff member had the opportunity to review my application yet?

#

<@&393554009799000064>

upper escarp
small finch
#

was told it should be reviewed today

#

been about 5 days

upper escarp
#

Head Moderators do not go through the applications, thats the staff managers and they are very busy people. It will be reviewed ASAP so sit tight

small finch
#

Thank you!

west mica
#

Feel free to DM me

hazy tide
#

Friend request sent so I can

west mica
#

My dm's are open.

placid pilot
#

how can i auth my steam

#

just i linked and im in the group of steam

mint barn
#

When i join the server, it says im banned but when i send an ban appeal i get an error saying "seems like you are not banned" why does this happen?

shell pawn
broken crystal
#

how do i appeal a ban? not sure why i was banned? i havent played for like a year?

#

@shell pawn

mint barn
#

i think it might be cause i have been ip banned due to my brothers actions

shell pawn
mint barn
#

i did, it says they are reviewing it now, ty for help 🙂

shell pawn
broken crystal
#

@shell pawn It says my appeal has been denied? I havent even been able to appeal?

shell pawn
broken crystal
#

@shell pawn Can i talk to somone higher up? like i stated i have not been on since a year. and thats right after i got this account?

shell pawn
#

You can DM any admin if you want 😄

sage peak
#

hey so we were banned 2 wipes in a row for forgetting to clear tc after kicking someone to add someone else

#

and we want to add our 3rd now after kicking one who isnt playing

#

we just want to make sure we do it the right way so we dont get banned again if someone could help with that please

shell pawn
sage peak
#

damn we gotta change all locks

#

we have like 50 doors lmfao

shell pawn
tight verge
#

can someone help me please

shell pawn
tight verge
#

i have a question and there might be a team breaking it

#

On the 5x what is the group size

shell pawn
tight verge
#

us no bps

#

wiped today

shell pawn
#

8

pastel rose
#

eu no bps 10x has crashed

tight verge
#

my teammate thinks there are twelve people

#

in a base in a team

shell pawn
tight verge
#

or just togetgher

#

ok thank you

icy hazel
pastel rose
#

@shell pawn the 10x no bps eu server has gone down is there any time frame of when it will be back online?

fiery adder
#

@shell pawn can u pm please.

fiery topaz
#

My friend get banned because he used filter at night is that possible to appeal?

toxic shard
fiery topaz
#

ohhhhhhhh damn

near halo
#

Me and my brother got IP banned like 3 months ago because he told people to join a different server. Is it possible to get unbanned?

toxic shard
near halo
#

ok. thanks

white hearth
#

Is the US medium server glitched? I cant find a single car around the roads but there was a bunch the first couple days after wipe

toxic shard
#

(limited but not by us, it's fully vanilla server. nothing is custom in term of spawning)

white hearth
#

Thanks

toxic shard
#

!report

marble mantleBOT
#

Hey, @final tree

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

brisk dragon
#

I need an admin

#

We have a chat mod abusing his powers on the Rustoria 5x 8 man

rich python
#

Fr

brisk dragon
#

3 members of my team has been muted for absolutely 0 reason

small flicker
drowsy maple
#

Na, you guys m ade racist comments in chat and got muted for it.

brisk dragon
#

One of my teamates that got muted was afk lmao

#

WHAT

#

Are you serious

toxic shard
brisk dragon
#

We've literally said nothing

rich python
#

I didnt say anything racist

drowsy maple
#

Feel free to !appeal

brisk dragon
#

Appeal over a mute that shouldn't have been given

#

Seems fair

toxic shard
#

dms can be ignored, appeals can't

warm ether
#

ayo whats the command to report people in game?

toxic shard
marble mantleBOT
#

Hey, @warm ether

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

warm ether
#

thanks

brisk dragon
#

One of my teamates literally uses in game chat to communicate with us he literally is unable to type to us without alt tabbing and going to discord now

#

Show me any kind of evidence that were being racist

ripe cobalt
#

@raven bison yoo whyy did my appeal get denied i literally never cheated in all my 3k hrs

#

Its crazy cause idek why i got banned if you can give me like what the proof was or anything

toxic shard
#

you need to understand that the servers reach a large audience and therefore you need to be carefull with what you say

brisk dragon
#

So, You are telling me that telling someone they live in a mud hut is " racist " ?

toxic shard
#

"mud sucker", "sheep fucker", "mud sucker", ...

brisk dragon
#

Well therefore I have said nothing racist

toxic shard
#

Either way it's way too much toxic, and you gonna need to calm down

#

by the look of it your group get often ban (automatic) for chat violation and automatic mute, therefore it shouldn't be a surprise that the hammer hit

amber wind
#

You do realize

#

you muted them for " racism " when they said nothing actually identified as a racist term. you legit said that its " not " im looking at someone rn in your server calling someone a " fucking muslim die "

#

but yet bro is still talking just fine. are we picking and choosing who to mute based on cry babies spam reporting for mutes?

amber wind
#

ah there it is. you dont actually fucking moderate your server

brisk dragon
#

I mean still crazy though

amber wind
#

you just chose who to mute.

toxic shard
brisk dragon
#

You act as if I have control over what my team says

amber wind
#

hes talking still im looking at it.

toxic shard
amber wind
#

your right

#

but you can unmute wrongfully muted people.

#

thats wild. like muted over mud hut? and sheep fucker? like its genuine trolling. what is this valorant?

#

nice one bro

#

go moderate this one for me 😄

brisk dragon
#

Too much toxic

rich python
toxic shard
amber wind
#

unmute sweaty idc ab the rest of them. sweaty has no microphone and is one of your most regular players

#

he cant speak otherwise

toxic shard
#

That's unfortunate