support

[obsidian hazel]

how fast do you think they answer?

[willow echo]

1-3 business days

[obsidian hazel]

what is that means? like 1 or 3 days?

[willow echo]

yes 1-3 day

[desert heart]

can someone help im getting disconect ''time out'' every like 5mint

why and how can i fix that

<@&393554009799000064> <@&692817764573773856> can someone help pls

[elfin barn]

Hello what server? Maybe you can create a #network-support-old ticket to solve the issue if it is on our side

@desert heart

[mint bloom]

@elfin barnMy friend is VPN'd and his 17 digits are 76561199108714605 Can you help him out?

[elfin barn]

!appealcn

[marble mantle]

您好, @mint bloom

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[loud mason]

rustoria main is still down

[raven bison]

up now

[mighty birch]

RUSTORIA X2 VANILLA IS STILL DOWN

PLS

THANKS :3

[thorny dune]

It's back up

[glossy ember]

in rustoria x3 Eu there is a cheater who does ddos if you are going to raid him I have proof of this the internet has never dropped like that and when he repairs the base by chance the internet stops dropping for me and my friend.

[thorny dune]

!ticket Please create a ticket in-game and provide as much detail as possible, the name of the cheater and why you suspect this is the case and the administration team will take a look as soon as possible. Thank you!

[marble mantle]

Hey, @glossy ember

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hushed shale]

soory to bother again but does earaping music count as spamming or smt?

[near halo]

Hello, server says i was banned for hacking although i haven't played on rustoria servers in ages. I had asked for help yesterday night but no one was able to help my problem. It doesn't let me appeal on the site because i had already used it to appeal a mute that happened a couple months ago.(STEAM ID 76561198835474639)

https://steamcommunity.com/id/4819275125125/

[dawn elm]

!appeal

[marble mantle]

Hey, @dawn elm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[scenic mica]

when is the rustoria 2x wiping i cant find it

friday

[noble terrace]

We don’t moderate voice chat. Why?

[noble terrace]

#oldserverinfo

[near halo]

can any admin help me out ? would be a pleasure thank you

[raven bison]

Post steam id again

[near halo]

76561198835474639

[wooden smelt]

can i get any help please?

i got muted from chat server without i didnt said anything bad

and i didnt spam

[raven bison]

You're gonna have to appeal that one

[near halo]

Doesn't let me send another appeal due to me appealing a mute a few months ago

I had also sent a appeal a while ago for when i was banned for putting random letters in a phone number format in chat

[keen trellis]

there is a hacker on US Main right now, all headshots and teleported to our roof

@dreamy portal how can I get this clown banned?

any admins online that can help me? this guy is blatantly cheating on US Main.

[zealous elm]

Администратор помогите. Нас забанили за игру с хакером. Мы играли с китайцами и не знали что у них есть читер. Мы даже не понимали их речь. У китайцев оказался игрок с читами.

[long bolt]

Good evening, I have 1380 hours of which 1000 I play on a story, I was banned for playing with a cheater, I'll forgive you unban me today or tomorrow because I farmed and played 19 hours in two days unbante please I will not play with the Chinese))

[summer patio]

how do i report

[gritty basin]

мужики разбаньте пж я больше не буду с китайцами играть пжпж

мы будем ру стаком играть мужики

китайцы намба 2

[willow echo]

/appeal

[marble mantle]

Hey, @long bolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[willow echo]

/report

[marble mantle]

Hey, @summer patio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[summer patio]

/ticket

[marble mantle]

Hey, @summer patio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[willow echo]

make a ticket in game

[summer patio]

joppy i think we talking about same player what sever?

[keen trellis]

cloud9 kyzer. he just got banned on US Main

[summer patio]

ooo

[near halo]

Help it does not let me appeal on the site

[last sable]

!ticket

[marble mantle]

Hey, @last sable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[last sable]

/ticket rustoria main

[marble mantle]

Hey, @last sable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glossy ember]

now i have proofs https://youtu.be/bvvdE7YoOSI ddos cheater

[near halo]

Help it does not let me appeal on the site

[lilac venture]

squid game refrence?

[gritty basin]

!appeal

[marble mantle]

Hey, @gritty basin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[royal zodiac]

eu 10x
hard frame drops while bulding iasked some players in and they have same issue

[hushed shale]

rustified eu main really bad lag mybe restart?

[near halo]

guys can someone help me it says im banned

i just hopped on after like a month

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

same thing with me have been waiting for help since last night

[unique dew]

nepareizais servers

[unique dew]

what do you need help with?

[near halo]

tried to load into toria us med says i was hacking and it doesnt let me appeal on the site

haven't played toria in ages

[unique dew]

what does it say on the site

[near halo]

yeah same

[hushed shale]

wdym

[near halo]

appeal denied since i had sent one in a while back for a mute

it says im not banned

[hushed shale]

kanals nepareizais doma?

[near halo]

and when i got banned for posting a random phone number in chat

[unique dew]

tu par rustafied doma

te rustoria

[wise moth]

I changed vpn then I couldnt connect the sever

[dull wraith]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[unique dew]

give it a few minutes, if that doesnt work send it as a mute appeal

and specify it as a ban appeal

[near halo]

i made a ticket so im not sure

uh 1 -3 days come on man

[dull wraith]

It can be faster then that, depending on your ban case

[near halo]

oh well im hopefully its the only good server ibr

[wise moth]

could you fix it？

[lucid depot]

my friend had ban "play with hacker"

hes not hacker

https://steamcommunity.com/profiles/76561199380570473/

[dull wraith]

!appeal

[marble mantle]

Hey, @lucid depot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dull wraith]

Hey use this

[dull wraith]

Does it display as banned? when you try connect

[wise moth]

always this

[near halo]

same thing with me gamer

i cant send a appeal either

[dull wraith]

!steamid

[marble mantle]

Hey, @wise moth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dull wraith]

Post your steam id here

[wise moth]

76561198842259694

[near halo]

if anyone can help me out would be a huge pleasure ❤️ says i was banned for hacking even tho i havent played toria in a fat min and It doesnt let me appeal on the site

[dull wraith]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dull wraith]

Hey, use this 🙂

[simple tiger]

<@&874995535881326632>s possible to make a ticket to report player or just via f7? cuz they are chinese player still not banned from yesterday

[dull wraith]

!report

[marble mantle]

Hey, @simple tiger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dull wraith]

Use this to make a ticket 🙂

[near halo]

sadly doesnt let me appeal 😦 since i had sent a appeal a few months ago for a mute and when i was banned for posting a phone number in chat ❤️

[simple tiger]

!report

[marble mantle]

Hey, @simple tiger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dull wraith]

Aswell as the command should be used IN-GAME

[dull wraith]

Well, if it was denied it probbaly last disicion from the admin that banned you

[near halo]

i was unbanned a long time ago when that happned

now im banned for "hacking"

even though i havent gamed on toria in a while

[dull wraith]

And it doest let you to make an appeal?

[near halo]

nope

tried to load in last night and said i was banned

for "hacking"

[lucid depot]

"YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN"

BUT MY FRIEND CANT COME RUSTORIA.EU.MAIN.ITS "PLAY WHIS HACKER"

[zealous elm]

Administrators. We met with the Chinese. Among them was a hacker. We didn't even understand each other properly. And we got banned for playing with a hacker. We didn't know they had a hacker. Please unban me. We will no longer play with the Chinese. At the link https://bans.rustoria.co/ I have APPEAL DENIED from the last case the year before last.

[shell pawn]

Tell him to appeal a mute instead of a ban

[lilac wolf]

kicked a team mate out of our team because he was being annoying and he started tc greifing us what can i do

[lament brook]

Nothing

[lilac wolf]

ah shit

alrjst gotta raid them

[toxic shard]

Use guest code with untrusted members

[lilac wolf]

he was trusted

not anymore

[toxic shard]

lock the door before kicking

it's mainly a question on how organised you are on handling the situation

[lament brook]

@near halo what can I help you with ?

[near halo]

doesnt let me send a appeal on the website

[toxic shard]

what does it say ?

[near halo]

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

^ from a previous ban i have since been unbanned

until now

[toxic shard]

give me your steamid

[near halo]

76561198835474639

[lilac wolf]

he also said he was gonna cheat on us

[urban delta]

Could I get an admin to check this guy out? Their names Jessica baxter I’m almost certain they’re running commands to farm fertilizer at outpost they only ever buy one at a time over the span of hours and have inhuman click time

On US MAIN

[toxic shard]

You can appeal now, I unlocked it

[near halo]

thank you gamer much love

appreciate it alot

[smoky urchin]

Hi, why did I get banned from the rustoria? never played with cheats. I can access all other official and modified servers. Reason for disconnect: disconnected:banned:hacking. My steam in my discord profile

[noble terrace]

!appeal

[marble mantle]

Hey, @smoky urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

ERROR
YOUR TEXT SUBMISSION WAS TOO LARGE.

ERROR ID: A015FF6B-FD2F-4E06-95C2-2EE337624E1F

😦

[cosmic raft]

Anyone else having time out issues

[crisp copper]

how do you reply to a ticket in game?

[toxic shard]

you can't respond, you might create a new one

[crisp copper]

oh okay i did that i was wondering cuz admin was asking a question

[toxic shard]

just respond by creating a new one

[urban delta]

This guys bot farming fertilizer and it’s allowed???

Been there for 3 hours straight only ever buys one at a time with auto clicker

[plucky tinsel]

Hello, I'm from Ukraine, I'm sorry if I'm not clear, the situation is complicated, I already filed an appeal, but for some reason it was rejected, in general, until that moment I had a very weak computer, I played through cloud gaming services, without violating any rules without cheats and macros , so I want to say that the blocking was given to me just because the same IP address is used in this service, and they thought that I broke the rules, I beg you to help

[urban delta]

Plus the jump command he got cuz you don’t press space that long ever

[toxic shard]

The ban is legit, there is no error

[toxic shard]

we don't ban people for it, but change the map, ... it's still something under progress

[plucky tinsel]

why can't you unban me if I don't use cloud gaming anymore

[toxic shard]

Because it's not linked to you using cloud services

[plucky tinsel]

unlocking is not possible under any circumstances?

[toxic shard]

Like the appeal website it stating it, the appeal was denied and the decision is final

[latent plank]

rustoria small eu lagging hard

[noble terrace]

!ticket

[marble mantle]

Hey, @tidal flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

Please don't call out potential cheaters by name

[noble terrace]

#network-support-old

[dusk mesa]

!appeal

[marble mantle]

Hey, @dusk mesa

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[visual tiger]

can i chat wiht someone 😄

[lament brook]

what seems to be the issue?

[visual tiger]

i have vip for us long renewing and i was wondering if i can get it switched to us medium

[slim glacier]

if u didnt use the us long vip u can switch it

#payment-support

[visual tiger]

i used it in october but havent played rust since and now im tryna play us medium and wanted to swap it

havent used long vip in novemeber i dont think and 100% not in december

[static geode]

How can I report a dishonest player?

[toxic shard]

!ticket

[marble mantle]

Hey, @static geode

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

#looking-for-group

[sharp mesa]

this isn't a rustoria thing, more of a question, did they change the supermarket build radius? i remember a year ago i could pretty much build inside of it... now i'm kinda farish, and i just- the raidius is SUPER far

[rotund tree]

i need help please i was band for no reason i need someone to dm me please

[raven mist]

Not sure tbh, might be just map related

[sharp mesa]

tis custom

[rotund tree]

i joined a random nakeds team and it banned me saying playing with a hacker

how do i appeal here in discord

[sharp mesa]

!appeal

[marble mantle]

Hey, @sharp mesa

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rotund tree]

can i get intouch sooner this is such a joke i legit didnt do anything

never gonna join a random nakeds team again tbh lol

[subtle cape]

Not really

You will have to take responsibility for your actions.

[rotund tree]

but i didnt do anything they can roll it back everything ive never cheated in my life

i was banned for no reason and they dont really care do they? like this is so rough

[subtle cape]

Yes we understand you, but it is still breaking the rules and you have accept the truth. Appealing might get you unbanned, but it might not. If I guess correctly it is a temporary ban?

[subtle cape]

I believe there was a reason...

[rotund tree]

i have no idea what kinda ban

no they have to look into i havent played with a cheater ever man

like check my stuff there has to be way because i was banned for no reason

it just says banned:playing with hacker

[subtle cape]

Well playing with hacker bans are usually 1 week. You might be able to get unbanned via !appeal or you will just have to wait the 1 week out. I suggest you to be more careful next time when joining randoms. 🙂

[rotund tree]

no i dont want it to be on my record there is no way i dont want that on there they have to be able to look at the gameplay or somthing

[sharp mesa]

sorry to intrude. admins/mods, codie, in other words it's your responsibility let's say you teamed with a random person? they inside you that's not your fault but you cant trust anyone in rust. t

[subtle cape]

Understandable again, you will have to wait for the appeal to go through and also one association ban isn't that bad to be on the record.

[rotund tree]

@sharp mesa correct yes but that is insiding you can recover from im not to good with computers and can only find people in game to play with i have never been banned and how am i responsible for someone hacking i didnt even know that games about making friends and enemys regardless if i knew i would of never did it theres got to be way because this ban is not fair to me in the slightest i only play rust and valorant but i love rust and now im banned from the only servers i play on ive never done anyrhing wrong now i feel like its a kick to the teeth

[subtle cape]

Again. It is not the end of the world. If it is your first ban you will be given a 1 week ban and might be unbanned in 1-3 days. The record doesn't look bad with one small infraction.

[rotund tree]

and i know its not bad but i do not want it on my record unless i am actually doing it it is not fair for me

i buy vip on this server

so that would be gone to correct until they appeal it

how will they notify when they appeal it

[subtle cape]

You technically did do it. You still profited for playing with a hacker.

[subtle cape]

On discord or you can check on the webiste.

[rotund tree]

what no i didnt

i honestly just logged into the

didnt even have a base down

[subtle cape]

That is up to the banning admin to decide. I can't help you anymore. Hope you the best day you can. 🙂

[rotund tree]

thanks for all your support leading me in the right direction i really appreciate it

[subtle cape]

np

[rotund tree]

?steamid

[marble mantle]

Hey, @rotund tree

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[livid breach]

help me I got banned for nothing

there is a mistake

[subtle cape]

What did you get banned for?

[livid breach]

hacking

and my team for playing with hacker

[subtle cape]

!appeal

[marble mantle]

Hey, @livid breach

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lean dragon]

yeah

[subtle cape]

Was there an admins name after the ban reason?

[lean dragon]

nah

there wasnt
im his friend

[subtle cape]

Ok then you will have to appeal and wait for a response.

[livid breach]

can you like check who banned me?

dm this admin or idk

[subtle cape]

No we can't tell you who banned you.

Your best bet is to appeal via the link.

[livid breach]

how do I log in?

[subtle cape]

Press the arrow or top right I believe.

[livid breach]

ahadsjadsad a nvm

[midnight bough]

jus got banned for breaking clan limit where me and my clan been inactive

[subtle cape]

!appeal

[marble mantle]

Hey, @midnight bough

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[midnight bough]

!appeal

[marble mantle]

Hey, @midnight bough

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

Hey, @meager karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[honest sun]

playing 2x vanilla, trying to do the lumber jack mission, but the vodka bottle is stuck in a building in outpost on 2x vanilla eu

[subtle cape]

Sorry to hear that, but nothing we can do. You can try restarting the quest after the time runs out and try again.

[honest sun]

how longs the timer

[midnight bough]

it says im not banned but im banned lol

[subtle cape]

It should be seen on the quest section. I believe it is 1h

[subtle cape]

It says "If you were banned recently, please allow up to 5-10 minutes and try again."

[toxic shard]

create a mute appeal

[rugged python]

yo my friend has VIP and every time he tries to connect his game crashes and it only happens on US medium, why?

[subtle cape]

Has he verified his game files?

[rugged python]

yes

[subtle cape]

Does he get any error code when it crashes?

[rugged python]

no

[subtle cape]

Any drivers or windows updates?

[rugged python]

its only US medium, he can connect to evey other server

[subtle cape]

Sounds like your friend might get more help at #network-support-old don't believe its anything to do with the VIP

Not the place for this. use #looking-for-group

[rugged python]

he already made a ticket, just waiting for a response

[subtle cape]

Well our network support will answer it asap. Just keep in mind you are not the only one who needs support.

[pearl cloud]

this kids cheating on rustoria 2x us and i f7ed idk how to submit a ticket

[subtle cape]

!ticket

[marble mantle]

Hey, @pearl cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle cape]

Next time I recommend not to mention the server so the cheater doesn't see this and possibly stop cheating to increase the chances of him being banned.

[tidal flame]

what happened to Rustoria US long

[tidal flame]

same thing happened?

[rocky cave]

Admins server is crashed

[toxic shard]

us long is booting

[silk pumice]

thx

[rocky cave]

ok

[gray garden]

!ticket

[marble mantle]

Hey, @gray garden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

!ticket

[marble mantle]

Hey, @gray garden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silk pumice]

Is long up yet?

[toxic shard]

The dev team is on it, it frozen on reboot after the crash

[gray garden]

/ticket

[marble mantle]

Hey, @gray garden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gray garden]

/ticket 76561198859737305 Aim Hack Report

[marble mantle]

Hey, @gray garden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @open narwhal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[subtle niche]

Filed a ticket about an issue in Rustoria 5x No BP about my friend being unable to join, /Clan Withdraw didnt work and im wondering if there is any other solutions.

[gray garden]

/ticket

[marble mantle]

Hey, @gray garden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

is crash prio a thing here if ur game randomly crashes?

[silk pumice]

@toxic shard Is long up? I do not see it in the rust server log

[indigo bolt]

is they a way to disable doors auto closing?

[somber copper]

There is one being made already

[hollow flame]

!appeal

[marble mantle]

Hey, @hollow flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

yes, do /ad in chat

[noble terrace]

it is not

[near halo]

can i make an appeal to get unbanned

[noble terrace]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[kind ledge]

Restock us med vip?!?!?!?!

[noble terrace]

!vipstock

[marble mantle]

Hey, @kind ledge

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[kind ledge]

ZzZzZz

[noble terrace]

We don't control stock manually

[near halo]

bro i wasnt even banned for cheating

[kind ledge]

cope

[kind ledge]

cope harder

[near halo]

...

[kind ledge]

.....

[noble terrace]

Please only use this channel for support-related purposes. Thanks!

[near halo]

there is nothing further u can do for my appeal?

[noble terrace]

What's your steam ID?

[near halo]

u can run my stuff i never was banned for cheats or nun i dont even know the reason

https://steamcommunity.com/id/evxnrust/

[noble terrace]

An admin will look into it and let you know if you can appeal again.

[thorny pivot]

i need help connecting to the server

[near halo]

get connect ip

[thorny pivot]

how

[noble terrace]

which server?

[thorny pivot]

3x us

[noble terrace]

hit f1 in game and type this then hit enter: connect 3x.rustoria.us

[thorny pivot]

but it says couldnt download level

can i sceen share it to you

and then it says cannot connect to destination host

[small flicker]

ill be joining your call in a moment

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

Where has he been racist?

[near halo]

Look at the messages

Would you like the full screenshot?

[timber bridge]

Sure. DM me.

[ivory raven]

Cheater right now EU 2x

[marble mantle]

Hey, @ivory raven

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @earnest tinsel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

this is an in game command

[small flicker]

do this in game

[patent creek]

reported a cheater on eu medium when are admins gonna look?

[opal flame]

@small flicker

hello

[small flicker]

hii

[opal flame]

i hacking ban 76561198842259694

[noble terrace]

when they have time

[opal flame]

Do I need to issue a subpoena?

[ancient dune]

!appeal

[marble mantle]

Hey, @opal flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[opal flame]

vpn ban

[ancient dune]

it will be reviewed when admins are available

please be patient

[drowsy maple]

You were told to play elsewhere because of extreme remarks you made repeatedly in chat. Your appeal was denied

[opal flame]

ok thanks

[spare widget]

I'd like to file an official report recognizing how excellent the Rustoria staff team happens to be, thank you!

[drowsy maple]

We now require all reports to be performed as interpretive dance.

[spare widget]

Not a problem!

https://tenor.com/view/clogging-blue-shirt-blue-shirt-guy-dancing-click-clack-gif-26149861

[near halo]

really so u dont believe and reforming and changing your ways

[subtle niche]

...

[near halo]

its a possibility that i have matured and grown as a individual since then not only physically but mentally

maybe i acted that way due to lack of education and my old close minded ways

all i ask is for an appeal so i can play with fellow rust enjoyers

[prime inlet]

!appeal

[marble mantle]

Hey, @prime inlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fading crag]

mfw I get banned because some loser reported my friend for killing him with a spear

how do I know if my appeal went through

[deft wraith]

dawg why r we banned

[drowsy maple]

!appeal

[marble mantle]

Hey, @deft wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[deft wraith]

we all aready appealed

some salty child accused us of hacking with 0 evidence and now were all banned for a week

[drowsy maple]

I can assure you that bans are not handed out based on only accusations.

[deft wraith]

ok well we werent cheating

so

[fading crag]

😑

[fading crag]

Can we see the evidence then?

[drowsy maple]

You will have to put in an appeal.

[drowsy maple]

!appeal

[marble mantle]

Hey, @fading crag

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fading crag]

I did

[deft wraith]

hes in my group

[drowsy maple]

If your discord is linked through the website, you will get a reply through discord.

[lofty quarry]

I need an admin for rustoria.co 10x us

we were building a base and for some reason the gingerbread thing spawns outside so now we cant build

[glass beacon]

how does one create a ticket in discord? i created a ticket in game, but have a clip to provide proof

[candid ibex]

i need an admin for rustoria.co 10x eu

wont let me build

[brittle plover]

/ticket

[marble mantle]

Hey, @brittle plover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brittle plover]

i need help

[dense ridge]

heya i need a hand

trying to switch my unused VIP to US medium

[ancient dune]

#payment-support

🙂

[dense ridge]

helo admin

pls check ticket

@here

waiting on ticket support

<@&274971100184576010>

<@&415898423460626432>

hello sir

[echo venture]

Hey, would you please mind not annoying all our staff while they continue to look hard into your ticket. The extra tag, is extremely unnecessary and will not get your ticket resolved any sooner, but we thank you for your patience and hope you have an amazing day

[dense ridge]

zzzz

by the time yall switch my vip this q gonna be over

[spice echo]

how do i make a support ticket

[noble terrace]

!ticket

[marble mantle]

Hey, @spice echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spice echo]

!appeal

[marble mantle]

Hey, @spice echo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dense ridge]

pov ben waiting ona ticket for an hour

[hushed spire]

Bro Rustoria US Main is filled with ESP'ers and it's actually ridiculous how many don't get banned. People blatantly cheat and nothing is done more than half the time. I don't understand.

[grave echo]

just got dced as soon as I was out of q Steam: Invalid waited 3 whole qs failed everytime on toria med like no vips or anything

[hushed spire]

I write a ticket, admin writes back that they aren't cheating. This is just f'd. Dude straight up shoots me through an air balloon while I'm on the other side. Comes right to where I ran away and as soon as he pops out while I'm crouch walking , as soon as he peaks his head just dummies me because he has ESP's and knows exactly where tf I am.

[dense ridge]

@spare widget

hello still waiting on my ticket edicated rustoria gamer here with like 5k hr on ur serveds

understand

[noble terrace]

Pinging staff won't make your ticket be looked into any faster. We have dozens of servers, each of which have tickets submitted for them. Staff look into every ticket when they can.

[dense ridge]

hows it take 2 hr to switch a vip from one server to another

<@&274971100184576010>

i am a rust lover

i need rust'

[near halo]

is saying "wheres my slant eye'd bitches at" racist 🤣?

[livid tapir]

Yes

[near halo]

i disagree but ok

[livid tapir]

Real, don’t say stupid shit

[oblique escarp]

yo

when is medium getting restocked with vips?

[clever meadow]

I got muted for saying nice in chat

[livid tapir]

Just check #vip-stock-alerts

[clever meadow]

why though?

[livid tapir]

@thin plover

[clever meadow]

12 hour mute for what

[oblique escarp]

any ETA on when it will ping again? like does anyone know if its on a timer

cause it restocked 2 hours ago

but sold out now

[livid tapir]

No clue, when it becomes available again I’d assume

[near halo]

yo chat mods thats fucked up for muting someone for saying "NICE"

nice abuse

[livid tapir]

Mistakes happen if you don’t need support use #general

[near halo]

shut up ur a renta cop for discord ur not even chat mod lol or staff

[livid tapir]

Real

[clever meadow]

Why do I get 12 hour mute for this?

[livid tapir]

That may not have been what you were muted for

[clever meadow]

It was

[livid tapir]

Wait for a response

[clever meadow]

only thing I said in chat

and I get muted '

[livid tapir]

@thin plover help

[timber bridge]

@clever meadow You have been unmuted.

[clever meadow]

Thanks

[timber bridge]

@near halo Your mute will remain.

[brittle fjord]

caan you please add one more VIP queue skip for US medium

i will do anything my friend is in and im in 100 player queue ill playe quadruple

[timber bridge]

VIP restocks when someone runs out, you can use #vip-stock-role-assign to get notified when it re-stocks.

[dense ridge]

help

[clever meadow]

Dont help this guy

[dense ridge]

wrong

[clever meadow]

he is 30 years old and insides groups

[dense ridge]

italian is racist

mute him again

[small flicker]

if you dont need support move to #general

[clever meadow]

sorry

[dense ridge]

yeah get outta my channel

[small flicker]

same applies to you

[dense ridge]

i need support

noob

[small flicker]

what do you need help with

[dense ridge]

i made a ticket 2 hr ago

still no help

[small flicker]

then wait for an admin to get to it

[dense ridge]

payment support

[ancient dune]

only specific admins can handle payments so it does take a little while

[jade pollen]

Need an admin, someone on small is spreading in general chat that I'm a pedophile

Shit needs to be muted.

[thin plover]

which server?

[jade pollen]

US small

[thin plover]

us small?

[jade pollen]

Yes, name is "Gus Finger RustStake"

In chat still calling me a pedo and spreading it falsly

Thanks @thin plover

[thin plover]

dealt with

[jade pollen]

You're one of the good ones

[near halo]

@balmy cypress can you dm me

[normal raft]

is it just me or can you not upgrade to super stocking it says you need 6 to upgrade but they only stack up to 5

[thin plover]

all the staff is awesome here! but appreciate it

[near halo]

admin

my santas signals dont work

i bought it too

is exploiting bannable?

[lament brook]

@near halo yesh

[sleek patrol]

!ticket

[marble mantle]

Hey, @sleek patrol

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ashen bloom]

!appeal

[marble mantle]

Hey, @ashen bloom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sleek patrol]

ive already switched sever was the second hacker we ran in to it not yall fault therir fucking scumbags

[ancient dune]

if you don't make a ticket we have no way of knowing that there is a cheating problem in the first place

[sleek patrol]

i slready did on 3x us he took off with 5 full kits and aks

[blazing fern]

any admin avaliable I just got code hacked

[gilded locust]

spread some holiday cheer unban me man

[torn token]

yes please, dudes got in base, i spawned in, changed codes again, and they still got it

[fading dew]

!appeal

[marble mantle]

Hey, @fading dew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dusk cypress]

!appeal

[marble mantle]

Hey, @dusk cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dusk cypress]

hey guys show some Christmas spirt and unban me

[raven bison]

"aloud"

[timber bridge]

I've notified the admin, one of us will reach out if the status changes.

[gilded locust]

pride month been over for a while. i think you guys forgot to change server icon back

[dusk cypress]

this would make my Christmas if i got unban

[unkempt glacier]

Hey i need some personalized help

from an admin

[prime berry]

can i get unbanned yet

its christmas time

[blazing fern]

submitted a ticket and guy is actually trolling all the admins rn

[near halo]

can you guys boost the christmas drops on the 10xs

[gilded locust]

thanks ahead of time. u guys are awesome

[prime berry]

can u hel \pe me

[stiff widget]

hello!

[weary loom]

Can I DM you Prodigy ?

[prime berry]

can i be unbanned

im so sad

[dusk cypress]

hey mr prodigy can u consider unbanning me

[prime berry]

it will be like seeing santa clause coming down from the chimney

[stiff widget]

sure

[stiff widget]

steamid

[stiff widget]

Denied Sorry!

[dusk cypress]

what

https://cdn.discordapp.com/attachments/360757201566171137/1053518936483835924/image.png

[prime berry]

76561198879579962

[dusk cypress]

https://cdn.discordapp.com/attachments/360757201566171137/1053518936483835924/image.png

[prime berry]

yo postdcan u stop clogging up the support channel

[prime berry]

76561198879579962

[unkempt glacier]

Can someone provide me with Ryanjd's email.

[dusk cypress]

prodigy why u being like this all i want for Christmas is to play the best server ever!!!! "rustoria "

please

im not a bad guy i just played with a bad person im sorry forgive me save me please

[gilded locust]

76561198042890006 forgot this part. happy christmas. u guys are doing a great job thx for working overtime this christmas

[lament brook]

@blazing fern insiding/code raiding is not a bannable offense

[torn token]

it wasnt insiding! They used a hack and once we were aware of what happened, we got into core and I changed the codes before they could, and they got the new code as well?

[lament brook]

Si maybe code raided

[torn token]

who guesses the new code right away?

impossible, dude literally admitted it and asked to not be reported

[lament brook]

I'm not aware of any hack that allows you to get someone code

[torn token]

lol youtube it

[lament brook]

Yeah code raiding

Do you have video proof?

Is he still doing it?

[blazing fern]

Explain this he code raided the entire base. But I was able to change code on front door and he guessed the code right away after I locked it.

So he guessed a random code I spammed?

[lament brook]

What'd you change new code to?

[blazing fern]

I spammed

no specific code

[torn token]

So I was in core, and once i started changing codes, i put it to 7422

[blazing fern]

And he got it right away

[torn token]

and he guessed thato

i changed 3 garage doors, 2 sheet metal doors, and TC to 7422 after i found out

[lament brook]

Again if you don't have a clip or he's still doing it. The only thing we can realy do is keep an eye out on the player

[dense solstice]

hey

my buddy got banned and we dont know why?

[blazing fern]

Makes no sense they litarlly have multiple youtube videos of people doing this and its just completely cool?

[lament brook]

@dense solstice what is the message he gets when trying to connect?

[dense solstice]

BANNED: DOX THREATS

[lament brook]

@blazing fern please dm me a link to such video

Ah yes he was giving out someone's personal deets

[dense solstice]

?

[lament brook]

One of our big no nos

[dense solstice]

can you elaborate pls?

[gilded locust]

wow look at these message that go through. how do you even take care of all of em?!! HAHA. you guys are rust saviors man. holy! hope santa claus gives you guys the hook up or somethin XD!!! 76561198042890006 dont forget to unban this steam id btw. ryan's orders

[dense solstice]

me and my friend dont understand what you mean by personel deets

[stiff widget]

Looks like this ban is going to remain unfortunately 😦

[gilded locust]

gg

[lament brook]

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[stiff widget]

!steamid

[marble mantle]

Hey, @dense solstice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dense solstice]

its my friends account

[stiff widget]

Feel free to have them DM me

[dense solstice]

he doesnt have discord

his phone broke

[stiff widget]

well he can appeal on bans.rustoria.co

[dense solstice]

ok but can you tell me what pesonel deets are?

[noble terrace]

someone's personal details IRL. as in name, social media links, address, phone number, etc.

[dense solstice]

he hasnt leaked anyone info how could he be banned?

[jade pollen]

@thin plover Got two more people, probably gus friends, in chat now calling me a pedo lol

[thin plover]

looking into it

[jade pollen]

some guy named

[ram] @thin plover

and thank you again

[thin plover]

[scarlet dune]

loil on main has not gone ut in 1.5 hours and no one is on it

@thin plover

[hollow tundra]

Please help, we are getting exploited PVP against us. PLEASE we have video clips and photos.

[ancient dune]

!ticket

[marble mantle]

Hey, @hollow tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hollow tundra]

literally unplayable right now they set up the exploits outside our base literally right now , i just added evidence in my ticket

[ancient dune]

oki doki admins will look into it asap :))

[hollow tundra]

❤️ thanks so much .

[timber bridge]

EU Small is coming back online now.

[plain drift]

Howdy, I got a teaming ban from slash removing my base and calling it out in chat and not killing people that came to get the loot. Full responsibility lol but how long is the ban for exactly?

[drowsy maple]

Ill DM you

[hollow tundra]

admins their whole team bragging in chat

[severe juniper]

someone exploiting

i got a clip

KG Erinbuck

his whole team doing it

KG clan

[small flicker]

/ticket

[marble mantle]

Hey, @severe juniper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lime salmon]

!appeal

[marble mantle]

Hey, @lime salmon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lavish widget]

/ticket

[marble mantle]

Hey, @lavish widget

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lavish widget]

!appeal

[marble mantle]

Hey, @lavish widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hardy gulch]

10x eu why didint opened?

[opal flame]

@slow birch

hello

i paly vpn ban id 76561198371291251

[digital harbor]

which admin banned the chinese kids can you ban the whole team?

on eu medium

[tough minnow]

eu medium

[opal flame]

eu medium

[tough minnow]

associate ban these guys

[digital harbor]

the whole of xcg

[opal flame]

@timber bridge

[drowsy maple]

Try now

[opal flame]

OK

[wide rapids]

Sir i get VPN ban i need admin help :(((

[small flicker]

!steamid

[marble mantle]

Hey, @wide rapids

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[digital harbor]

he is cheating so bad

[lament brook]

!ticket

[marble mantle]

Hey, @digital harbor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[digital harbor]

i havent got time

he is raiding me

[lament brook]

oof

[zealous elm]

Administrators. We met with the Chinese. Among them was a hacker. We didn't even understand each other properly. And we got banned for playing with a hacker. We didn't know they had a hacker. Please unban me. We will no longer play with the Chinese. At the link https://bans.rustoria.co/ I have APPEAL DENIED from the last case the year before last.

[small flicker]

!steamid

[marble mantle]

Hey, @zealous elm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tardy jewel]

hello i bought vip and im on queue, can anyone help me?

[small flicker]

#payment-support

[tardy jewel]

no ones replying, can i just send my steam id and the receipt to someone or something 😦

[iron compass]

leave queue and joij back

[tardy jewel]

funny

[iron compass]

i was being serious

the vip doesnt activate until u leave and join back it says that when u buy it

[tardy jewel]

i bought it before wipe

[small flicker]

1 person handles payment support you will have to wait

[tardy jewel]

xd

[vocal python]

Will I get banned if I wrote in the chat "Die in the fire" once, later I apologized?

[subtle cape]

!appeal

[marble mantle]

Hey, @vocal python

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[subtle cape]

Yes you will be muted. Depending on the context.

[vocal python]

just muted? Will I be able to continue playing on the servers?

[subtle cape]

Depends on the context and how many infractions you have. If it is your first one and it just slipped out it will most likely be a mute.

[normal ice]

How to fix EAC "Client integrity violation" error?

[vocal python]

ok thx

[subtle cape]

Verify your game files, restart steam/pc.

[subtle cape]

!gamefiles

[marble mantle]

Hey, @normal ice

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[normal ice]

Checked, all ok

[subtle cape]

Does it happen on all the servers or just rustoria?

[normal ice]

Did it again, found smth

[subtle cape]

Ok. Due to the new update it can happen few times, but there is nothing we can do about it.

[normal ice]

Ok

[valid shadow]

If a friend of mine that got game banned got on a new account after a ban from 1400 days ago and wanted to play the server with me how would i go about getting him on here or is that not possible?

[small flicker]

if his game ban is over 180 then he can play

[vocal python]

How much will I get banned for insults in the worst case

[lament brook]

mystery

[swift linden]

WE have a hacker on RUSTORIA US MAIN.

[small flicker]

/ticket

[marble mantle]

Hey, @swift linden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[swift linden]

IS HACKING

killing our WHOLE TEAM with aimbot and esp

[small flicker]

make a ticket in game

[swift linden]

we have.

over and over

[small flicker]

did you f7 or /ticket

[fluid ridge]

/ticket

[marble mantle]

Hey, @fluid ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fluid ridge]

!appeal

[marble mantle]

Hey, @fluid ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mellow bobcat]

3x crashed lmao

[cursive talon]

3X EU DOWN MAN

[mellow bobcat]

DO SOMETHIIIING

[thorn dirge]

SHIT SERVER

WTF IS THIS OMG FIX YOUR SERVER MAN EVERYDAY OF EVERY WIPE IT GOES DOWN LIKE WTF IS THIS SHIT

[mellow bobcat]

YEAAA

[thorn dirge]

🙂

YO CAN i get a refund on my vip for how many times this shit server has gone down

[tribal sequoia]

LEMAO CHING U SO GOOFY

[thorn dirge]

no way u boost the server

omg

[tribal sequoia]

Yessir

But i've got the wrong discord linked so i just sent a request to unlink the wrong one

[thorn dirge]

LEMAO JEBBA U SO GOOFY

[mellow bobcat]

Fr

[raven mist]

3x eu is booting up

[mellow bobcat]

Finally 🙂

[cursive talon]

THANK YOU SHENZYYY

[thorn dirge]

about time 🙂

[tribal sequoia]

yessir, @raven mist Any idea how long my request to unlink discord will take so i can relink it with the right one?

[primal oyster]

thanks u looked into it 🙂

[mellow bobcat]

THANK YOU ADMIN ✌️😉🙃

[cursive talon]

I APPRECIATE YOUR QUICK AND PROFESSIONAL SUPPORT IN REGARDS OF THIS MATTER.

BEST REGARDS,

PETER MRKVIČKA

[raven mist]

Whats your steamid? Ill take a look

[mellow bobcat]

Hiyaa ayoo

[sour ice]

🙂

[thorn dirge]

man i will look into this thx for letting me know 🙂

[primal oyster]

Love u admins 😍

[tribal sequoia]

Lemme find it, Thanks

[raven mist]

3x is booting up

[thorn dirge]

you said that already

[mellow bobcat]

Thank you admin 🙃😉🙂

[sour ice]

🙂

[thorn dirge]

🙂

[primal oyster]

its been booting up a bit too long rn

[tribal sequoia]

Don't listen to ching he idiota!

[mellow bobcat]

MUTE

[thorn dirge]

woh

[raven mist]

Its getting there ^^

[thorn dirge]

muteeeeeeeeeee

[cursive talon]

irs on be quie

[mellow bobcat]

He is saying slur, mute him

[tribal sequoia]

https://steamcommunity.com/id/VadiSatan/

[thorn dirge]

he is bullying mee @raven mist he is bullying mute him

[primal oyster]

its on thanks 🙂

[tribal sequoia]

That's the one i think @raven mist

[primal oyster]

🤩

[raven mist]

move to #general if u dont need any further support!

[cursive talon]

GUYS PLEASE MOVE OUT OF THE SUPPORT CHAT IF YOU DONT NEED HELP 🙂 #DRAXEFORMODERATOR

[raven mist]

Checking

[thorn dirge]

ok sorry🙂

[mellow bobcat]

He has to be muted man, cuz he said idiota

[primal oyster]

nice roll back

fuck me

[thorn dirge]

so mean @raven mist he is bullying me

[mellow bobcat]

Slur again, mute mute mute

[primal oyster]

hopla

[raven mist]

Guys, quit the trolling and move to #general Last warning

[primal oyster]

sorry

[thorn dirge]

he said idiota to mean i dont feel save here

[sour ice]

🙂

[primal oyster]

pappito wont happen again

[tribal sequoia]

That was the steam id or should i keep searching?

[thorn dirge]

jebba go to general last chance

[lime wyvern]

Do these servers have the plugin sign artist?

[thorn dirge]

no

go to general last chance buddy

🙂

[raven mist]

That steamid is not linked to any discord?

[raven mist]

Dont think so 😛

[tribal sequoia]

It's already fixed thanks!

[mellow bobcat]

@thorn dirge is asking how long is the mute admin?

[tribal sequoia]

Thank god for chat mods

[mellow bobcat]

@raven mist , i had 12 turrets on me and i placed them, but after the restart, i dont have any, what should i do?

[tribal sequoia]

Stop lying would be my first go to!

[mellow bobcat]

Bruh

[tribal sequoia]

Jk i can give you 6 just so moderators don't have to get involved, bugs happen!

[mellow bobcat]

I had 10 computers and 17 cctvs

now i have 7

I cant find them anywehre in the base

<@&274971100184576010> ?

[mellow bobcat]

Man I want my 12 tho 🥺

Well thats interesting answear

[primal oyster]

#bestsupport

[languid forum]

yo theres a group on long that was banned yesterday, theyre back on diff accs with slightly diff names, 9527

[small flicker]

make a ticket

[mellow bobcat]

CAN U ANSWEAR ME

[languid forum]

we made a ticket yesterday and still no response

[tribal sequoia]

Hey @small flicker I was asking about a Discord link earlier and i was thinking if you could check into it again, my other account that was linked also needs to be accepted to unlink, it's currently pending.

[raven mist]

Steamid? @tribal sequoia

[tribal sequoia]

Think that should be it

Might be a different name cause i can not remember having the N1GHT for a long time

[raven mist]

Can u copy the id here? On phonr

[tribal sequoia]

76561199220183544

[mellow bobcat]

Thx on ignor tho

[raven mist]

Unlinked

[raven mist]

Im sorry but we do not refund items

[tribal sequoia]

Thanks!

[mellow bobcat]

Damn waht a scam 😩

[near halo]

the declined my ban appeal what ?????

can someone pc check me or some shit

i wanna play the server

@raven mist

canu ?

[small flicker]

we don't do this if your appeal was denied that the final decision and it wont be changed

[near halo]

bro it dont make sense i got the and ive played 2h

and i get banned like wtf

[ancient dune]

i wish you luck in finding a new server to enjoy 😄

[warm root]

can apeals be done

[clever gale]

!appeal

[marble mantle]

Hey, @warm root

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[warm root]

damn it said apealled denied i acctually had a lot of proof ong well bye

sad

[ancient dune]

if your appeal was denied there was sufficient evidence to ban you
I wish you luck in finding another place to play for the time of ur ban 😄

[languid forum]

still no reply to the ticket... these dudes are running around rage cheating

on us long. chinese group called 9527

one of them was banned yesterday. and he is back on another acc. but still no reply from admins even tho we put multiple tickets in the last 2 days

[raven mist]

You'll get a reply asap. Sorry for the wait!

Also some players might show up banned due to using a vpn but arent banned after all. But its being reviewed. You should already received a reply to your older tickets if it was a day ago

[languid forum]

yeah i understand that but the accounts they have are brand new, with game bans, one has 7 hours with a game ban, 9 people on friendlist, every single one game banned

[raven mist]

We'll review it. Might take a little longer if its more of a bigger group

[pure horizon]

need help gang

[steel pagoda]

how to make a ticket?

[dull wraith]

!ticket

[marble mantle]

Hey, @steel pagoda

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pure horizon]

Any admins can help me

[unique dew]

whatsup

[safe cargo]

!appeal

[marble mantle]

Hey, @safe cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient dune]

[opal garnet]

/ticket add https://steamcommunity.com/profiles/76561198277308359/ cheat

[marble mantle]

Hey, @opal garnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[opal garnet]

PLEASE BAN

SERVER RUSTORIA EU MAIN

[dull wraith]

Hey, use the command IN-GAME

[green parcel]

My Vip just stop working

should i create ticket or what i should do ?

[spare widget]

Yeah, I'd think probably best to open up a #payment-support ticket and put details about the issue in it. One of the couple people who handle VIP related things will always respond as quickly as possible

[green parcel]

Thx

[outer zealot]

!appeal

[marble mantle]

Hey, @outer zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[serene atlas]

At k10 there is a place where if you step on it you glitch under the floor and die at 3/4 way up and middle k10 on eu small

[marble mantle]

Hey, @serene atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thorn dirge]

can someone look at my ticket 110

[noble terrace]

All tickets are reviewed by admins when they have time. 🙂 Please be patient.

[tribal sequoia]

3x crashed right?

[raven mist]

Yes, will be back up asap

3x booting up

[noble terrace]

Appeals are handled only by the admin who banned you, so response time can take a little bit. Please be patient. 🙂

[sly sinew]

!appeal

[marble mantle]

Hey, @sly sinew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sly sinew]

it says i dont seem to banned when making a ticket. anyone know why

[noble terrace]

If you just got banned in the last 20 minutes or so, it may take time to show up online

[sly sinew]

nvm it went through what are the reasons u can get banned for though? im not cheating i suck at the game

[noble terrace]

What message does it show you when you try to connect to a server?

[sly sinew]

its says ban come to rustoria discord

from Schaadt

[misty scroll]

DMs

[sly sinew]

discord?

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

Please don't call out potential cheaters by name in Discord or in game

[pure horizon]

Any admins can help?

I was talking to an admin last night but he never updated me

[midnight bough]

Yo i was told i was going to be unbanned before wipe and im still banned

[lament brook]

who told you?

[lament brook]

who were you talking to?

[midnight bough]

luke, nuclear, and hypes

three admins

[pure horizon]

Ctv

[lament brook]

then they are the admins you will have to talk with i belive

[midnight bough]

@balmy cypress @tough baneShoot that unban, wipe is already happening and we still banned ;c PLEASE HELP!

[lament brook]

you will need to talk with him or wait for another asdmin to look in here

[pure horizon]

Bro I waited the whole night

[lament brook]

what was the original issue?

[pure horizon]

Vpn ban

He made me login w my vpn off was talking w him for a bit and never responded

[lament brook]

did you get dms from him?

[pure horizon]

Yer

Wait really??

I don’t even have my steam linked u sure it was me

[west mica]

Wrong reply.

[west mica]

You was unbanned 12 minutes ago

[west mica]

?steamID

[marble mantle]

Hey, @pure horizon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[serene swan]

HOW DO I MAKE A TICKET

can anyone help please

[thorny dune]

Are you trying to ticket report a cheater or appeal a ban?

[serene swan]

no

i need help with a player can i join call real quick and explain what happaned

[thorny dune]

I cannot quite jump into voice at the moment, if your having issues with a player then you can use the /ticket system in-game and an administrator will review it as soon as possible

[serene swan]

no its for racism

[thorny dune]

If you like you can also DM me a brief overview of the situation and I will point you in the right direction if that's not it

[serene swan]

can i ban a guy for this?

??

[thorny dune]

When you say racism, do you mean a player is being racist in-game using voice chat?

[pure horizon]

76561199122162771

[west mica]

I can see you have appealed. Please wait for the outcome of that

If you play modded yes. Sometime it can take a little bit of time.

[mellow bobcat]

OMG

3x CRASHED AGAIN

IT CRASHED 4 TIMES TODAY

I raided base thst had M2, 13 rockets in it

Bro when it will just despawn like my 12 turrets in the morning

Why is it crashing so many times

[sour ice]

🙂

[digital spruce]

how i unban for a bug my account

[clever gale]

What do you mean?

[rotund nexus]

i been waiting 3 days now for a vip switch but hasnt happened yet. Admin how should this be fixed?

[full elbow]

from what Ik you can't have a name like that

[lament brook]

what are you trying to fix?

!ticket

[marble mantle]

Hey, @full elbow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

wait so

If i want to report someone for cheating

[rotund nexus]

i've been told that i could transfer vip cause i bought the wrong vip by accident

[near halo]

What do i do?

[lament brook]

by who?

[near halo]

Trial mod

If i wanna report a cheater what do i do?

[lament brook]

type /ticket in game

[near halo]

ok ty

[rotund nexus]

Luke — 12/15/2022 6:56 PM
Please send the info requested in the bot message and I’ll look into this

[lament brook]

he is the only one who is able to deal wuith that due to personal info. so you will need to wait for him

[rotund nexus]

is it even doable since been gone its been 2 days

[pure horizon]

25 admins on but none can help

😢

[lament brook]

i belicve someone was already helping you

ad they said just be pateint

[pure horizon]

Can’t

I’m trynna play

[lament brook]

welp then gl

[tulip robin]

I got kicked off the server and need to find luke and . what should I do. ?

[noble terrace]

@balmy cypress has to be the one to help you

[tulip robin]

do i have to open a ticket.

[noble terrace]

If your ban message says to talk to Luke, then he can provide you with more details.

[unreal oxide]

how do ik ifi m allowed on ur servers

[near halo]

if i bought VIP on EU med and want it transferred to US medium am i able to do that?

[noble terrace]

Try to log into one 🤷🏻‍♀️

[noble terrace]

#payment-support

As long as you didn’t redeem it for EU medium already you should be able to transfer it

[near halo]

what do you mean redeem it

[noble terrace]

Like start using it for EU medium

Did you buy it and then play on EU?

[near halo]

I did use it

ok so close the ticket

[noble terrace]

Then you most likely won’t be able to transfer it at this point

[near halo]

is there a chance?

[noble terrace]

Doesn’t hurt to ask an admin 🤷🏻‍♀️ But that’s most likely what they will tell you

[near halo]

ok

[pastel kindle]

I bought a kit for the wrong server anyone able to help me transfer it over?

[lament brook]

#payment-support

[serene swan]

yes

im in support

[pure horizon]

Admin that was helping me fell a sleep can someone else help me

Waiting for hella long time @echo venture

[pastel kindle]

how long does it take for a ticket to be read?

[dull wraith]

It will be looked into asap by an admin

[patent mirage]

yo i got a 1hr chat ban and its been 1hr

how long to know left

[subtle cape]

Give it few minutes to unmute you.

[patent mirage]

no it banned me totally

not mute 1hr ban from server it said

[hollow flame]

!appeal

[marble mantle]

Hey, @hollow flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[patent mirage]

t

any admins ?

[subtle cape]

Still give it few minutes. If it doesnt unban you then appeal

[patent mirage]

thanks done

[noble terrace]

#feedback-suggestions

[surreal kelp]

!ticket @open viper

[marble mantle]

Hey, @open viper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pastel kindle]

when someone responds to my ticket will it go to pms?

[glass fossil]

where can i send info about cheater?

[noble terrace]

!ticket

[marble mantle]

Hey, @glass fossil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[noble terrace]

You’ll get a response in game 🙂

[pastel kindle]

i did the response in game and it told me to go to payment support and i made a ticket over an hour ago

[noble terrace]

Only one admin handles payment support tickets so it may take a little bit to get a response for that. But yes, you should get a DM.

[robust hull]

!appeal

[marble mantle]

Hey, @robust hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hoary mist]

!ticket