#support
1 messages · Page 92 of 1
i just got banned for an hour for saying WOW WE JUST WENT SHOPPING IN YOUR LOOTROOM #IKEA
how can I appeal
me and my buddy just got banned for hacking and playing with hacker even tho we were not
same
how many reports you need to have on getting game banned by anticheat?
You don't just get gamebanned for getting reported
what then?
and how long is a ban with playing with a hacker is it perm?
broo
my base probably got raided
gg
who tf even banned me ima find you whoever banned me
Admins dont play the game
No I mean they go around but not as player
ohh IK that
So what do you mean by that
Hi, you found me!
You'll be unbanned in 7-days.
Your ban isn't for cheating.
What is it for
Association with a hacker
AND WHO WAS THE HACKER??
@plain drift is there anything I can assist you with?
The one banned for "Hacking" in your team
@lament brookCan you chat really quick
I'm unavailable to talk atm bit my dmes are open if needed
He was hacking ?? He looked normal asf
sweet
@zealous kettle can u help me out bro i literally got banned for saying something harmless and for some reason the 1hr timer reset after it was done
my team is literally about to do a big raid and i want to help
When am I gonna get my appeal results
How do I get the rewards or whatever for subbing to their YouTube? It says I can’t link my YouTube on their site or something
@harsh lotus I belive the YouTube does not work. But don't quote MD on that.
Hey uhh so ik its like not something that happens often but I was trying to show a friend my scrap that I won on the slot machines but I lost it all, like it just poofed away
Here to see splooty
@timber bridge
Don’t know what the game bug would be there, but as our Admins do not interfere with game play we would not be to replace it sorry
report
Hey, @foggy oak
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @neon skiff
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
My appeal was denied since I have proof of when my account was stolen and so on, what else can I do?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
This is kinda weird why do other peoples appeals that were put in after mine get answered first?
I cant even clam my Donator tag because im banned
Standard response times are 1-3 business days but can be more or less based on the situation.
sparkyy PLEASE HELP
whats up
!link
Hey, @supple fox
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
/ticket
Hey, @supple fox
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!unlink
Hey, @supple fox
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
you need to make a in game ticket with /ticket
i did but it's linked to a different discord account
so i can't view it, that's why I requested an unlink
you dont need to link discord to report someone
okay but I wanted to send proof of them cheating
yes and you do that with the in game ticket
for screen shots you use Imgur
for videos you use Streamable or YouTube
Thank you
And experienced rust players know how long it would take a twig bunker inside a base to decay? ....
Hey, @remote warren
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!steamid
Hey, @remote warren
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
ok should i put my steam id?
yes plz
Do you have the correct server or account because you have never connected to our servers
no problem have a good day!
Idk where to send a report ticket, I have a clip of someone aimbotting
!appeal @drowsy spear
Hey, @drowsy spear
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Discconected: Banned: Come to discord.gg/rustoria - Baro help me please
give me a few minutes nd ill tag that admin
can you send me a screen shot of your disconnect message
baro is no longer a member of staff here, I will refer your ban to @balmy cypress, @neat pumice and @stiff widget. they will assist you when available 😄
they may take a while so please be patient
ok
Hey, @true walrus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
hello when you make a application for moderator where do you see result?
!steamid
Hey, @lilac drum
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
you will get a message
can an admin help me?
76561199310185773
can i help
!steamid
Hey, @lilac drum
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
i keep getting out of sight error like every 3 hours or so
and it kicks me out the server
do you have a screen shot of this error
Is the glitch to get down the bucket hole without taking damage bannable?
I've watched a kid do this multiple times where he "lags" during the fall to take no fall damage.
any use of a glitch is bannable
make a ticket in game with /ticket
lol, anitcheat just banned him.
we dont have a medium 3
Now his team just needs to get banned for playing with a hacker 🙂
make a ticket for it please
But if he already got banned, will y'all still investigate it?
vpnban,steam:76561198143411466
yes but you will still have to report it
👍 808
76561198264456813 VPN ban
等下
节点ban能帮忙一下吗
his guys i cant use VIP but i have VIP
76561198365586511
you can connect in 10 minutes
you can connect in 10 minutes
解了
好的
about a cheater
no i have a subscription, but i tdoesnt show i nave VIP
yea its frozen since 10.35 last night
yeah only 1 person handles payment support tickets he will get to you asap
oof
/auth
Hey, @faint thistle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Hello, I lost my VIP, which I bought 3-4 days ago. Server Rustoria EU Long
My nickname in the game: Rpl
Steam: https://steamcommunity.com/id/7656119811619115/
can i talk to an admin?
what do you need help with?
#payment-support go there
welll... i got banned for cycling clan members but uhhh i havent done that so im confused
!appeal
Hey, @compact quail
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
wait 5-10 minutes or use mute to appeal
thank you
can using mipmap level lower than 1 get me banned ?
cuz while i can do it , it feels like unfair advantage having trees farther than 50 meters invisiable
If it’s a setting in game then you can’t be banned for it
its a command that recently got patched but still a way to do it thru game files
Oof then that’s a question for an admin 1 sec
k the command is graphics.setmipmapbias
Looking into this for you
its cuz 2 kids camping it
i killed them
the patched doing this a long time ago, it shouldn't affect anything anymore
true but u can do it thru game files now
as in client.cfg?
yea
i sent it to the admin
u need to make the file read only btw
respawn timer is 60 minutes give or take
I do not believe it should be bannable as it is a standard feature of the game, however I would be careful around exploiting it until you get a solid answer
why is it 60 minutes???
is there a way to find why my appeal was denied? like a reasoning tab?
face punch made it that way with the new update
of course dont worry
what does it say when you try an connect
it says cycling clan members. i appealed but no reason why it was denied
wow wtf theres no way they made an hour respawn?
r u guys looking to lower the cooldown on it or nah?
yo @small flicker can we get an admin in rustoria.co 2x vanilla there is a hacker
your ban should only be a temp ban and that is your reason
/ticket
Hey, @warm rain
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
we will not be doing that on our officials as it is now a standard feature of the game
and also sparky. i haven’t cycled clan members. so it doesn’t quite make any sense
!steamid
Hey, @compact quail
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
however on all moddeds excluding 2x the timer is lowered
i mean bandit was a standard feature of the game and u merged it for convenience with outpost
that's a map feature which is allowed by fp
ah ok
Looking into this still, but I would advise you not use this feature as it could be considered an exploit and may cause issues with EAC.
76561199054649887
is this what you need bengly?
👆
last time i missed with the unity stuff i kept getting EAC kick so prop wont use it anyways
even trying to run it using just dx12 EAC kicks you
can you dm me bengly or na?
Please read our rules for next time. This is what cycling is defined as:
So even if i kick someone to fix the bug they can’t open doors ?
bug?
he would log on
and couldn’t open the doors although he was on team. so we kicked him and added him back and he could open doors
i got VPN ban
obv your gonna take my word with a grain of salt. but i have no point in lying
just make a new clan next time
what should i do
!steamid
Hey, @daring wadi
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
you can connect in 5 min
how long is the temp ban for ? unless is permanent
later or now?
i believe it last for 4 or 5 days not to sure should tell you when you connect to the server
in 5 minutes
fine
it doesn’t. my friend says it says “perm ban” in chat
i asked the admin will let you know when i get an answer
12/07/2022 12:00 PM PDT
admins ever on this late?
some why
just want this hacker banned camping the actic
make a ticket
didn’t know i needed a lawyer to play rust lol… hahaha
6 of us did
did you make a ticket or f7
an admin will look asap
thank you
I'll look into this more and reach out to the banning admin, this situation is kinda odd.
trust me. i play by the rules and wouldn’t have done it if i knew it was against the rules. i just play to have a good time. just tried to help him so he could move around the base.
/ticket
Hey, @rapid wave
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @rapid wave
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
/appeal
Hey, @mystic gate
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
bengly my dms are open if you find something else. thank you
Looks like the ban will be final, as per appeal decision.
If I was banned on the server 1 month ago, can I play on another server?
yes just not rustoria servers did you make an appeal
@final bridge Can we help you? You seem to be muted
hes waiting on #payment-support
whats the problem
Oki, thanks 🙂
can you give me 5 minutes give or take
whats this about
yea add me to priv call
go ahead and join #368790610783764480 and ill drag you asap
Hey, @tight stump
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
okey thx
@small flicker bet bet
give me like 2 more min i promise
Join the waiting for support
need support waiting in channel
What's ur problem?
Yes could you open up your case a little so we could get a proper guy to help you please?
yo i dont know if im banned can someone check for me ?
What does it say when you are connecting?
client integrity violation ?
Nothing else? Try verifying game files.
yea we got banned for hacking .. ?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
its easier that way if you still want voice support we can join 🙂
did rustoria increase the oil rig respawn timer with the new update on the modded servers?
yea i think it would help
Hello admins, Rustia EU Medium I have a question, there was a raid 6 hours ago. On the raid, Klan has XCG. raided. On the raid it was seen that one of the clan has hacks - XCG.GGboy, why do you ban only the player and not the whole clan? They all raided together, but only one gets a ban, on the raid he killed me 10 times and it was very weird, but yes, they banned him for hacks. Why isn't his whole team banned?
Was it an anticheat ban?
hello i opened a ticket for payment support but without completing it, where can i continue the compilation of the form? because now it says that i already have reached the limit of tickets opened (1)
Hey! It should open up a personal chat box you should be able to continue it there. 🙂
Thank you found it
np 🙂
make a /ticket please
Eu medium L22 they are trying to build around the whole oxum gas station
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!rules
Please see all rules for our servers at https://rustoria.co/rules
Damn so they allowed to?
yes
hey, it seems to be a scientist living under the grass and still shooting , will he go away or do you need to remove him?
what server and what grid
I’ll let an admin know
ty sir
@wide shard #payment-support
Hi support, how do i replay a in-game ticket ? or i have to create a new one ?
You ill have to create a new one i think
You should be able to see your tickets IN-GAME.
If i remember correctly /ticket list shows that
yes, i can list, i can view but no reply option/command
which plugin or cli lib is that ?
You will have to make a new ticket
Hello can someone help me we got banned for playing with a cheater but we ain’t cheating we think it I was a Allie what can I about it?
make an appeal
On the website?
!appeal
Hey, @dire spoke
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I’m on my phone I can’t find the appeal section I have never got banned from this server I got like 4k hours on it
use the link. 🙂
this is more specific link
Done thank you
can we please if everyone agrees, auto mute the CT. clan on EU long when they are spamming the chat with the chineese letters, they have been told 100 times and still does it every now and then
I got banned for going into rustoria for the first time. it says i was playing with a cheater so i can't play with my friends
/appeal
Hey, @thorn stirrup
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hello I am a Chinese chat mod and I will check this out
ty vm
@willow echo
we get it
sorry, no problem
thanks man
can a mod answer my ticket in base invaders ?
Hey I think I found a guy cheating I have a video I can show
!ticket
Hey, @coral lynx
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please use this to report
@fallow canyon hello you need help?
where i can report player?
!report
Hey, @terse swan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
jesus
/ticket
Hey, @hot steeple
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @rare gyro
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
yo i need some help
i got banned i appealed and got a message 10 mins ago that it was accepted but i can connect still it says im banned
anyone?
!steamid
Hey, @dire spoke
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
😄
@vital folio I just got banned for exploiting on the rustoria eu long server, I didn’t even have time to boot into the server, but I used to play and didn’t use cheats, what should I do?
!verify
Hey, @icy aspen
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
!appeal
Hey, @icy aspen
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
?
!ticket
Hey, @pale briar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @civic shuttle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i got banned i appealed and got a message 40 mins ago that it was accepted but i can connect still it says im banned
i submitted a ticket if someone can please help me its a pressing matter.
theres a cheater in the the us 10x, they "raided" my base by only looting boxes and not destroying any of the base somehow, all my base is still intact but the loot is gone, doors are still on and everything.
please why aint i unbanned i got a message saying my ticket was accpeted why cant i join
Do you still have a timer when you try to join? Just because your appeal was accepted doesn't mean you are unbanned. It sometimes means that your ban duration was lowered.
well heres the story i built with my trio we allied they were cheating but when i got banned it was a 7 day ban and i still have a 7 day ban even after the ticket
we were having fun even stayed up all night to make sure we didnt get offlined
i got banned for fishing with a guy...
Have you appealed?
OK another question would lowering the lod bias from nvidia inspector get me banned ?
as it makes the game look like minecraft and everything from 50 meters away is vanished
like i got vip and im a dedicated player on that server and now i cant use any of the stuff i stayed up all night for this is so triggering
can i get help please? im trying to save this from happening to others too.
Whatsup?
so i got banned because my allies were cheating and i was apealed it said but i still have the same ban
like i got vip and dedicated player i just want to get bps
If its accepted its most likely a temp ban
you should have a timer when joining ingame
mostly 7 days first offence
so i have to wait 7 days all my shit will be gone like i got vip and everything for this wipe
Unfortunatly yes.. Its your and your clans responsibility with who you're playing with
if you were banned for playing with a cheater you're most likely in the same team
lets go
I know its not fun, but making exceptions wouldn't be fair to others
its so annoying we invite a solo to help him and hes cheating and we lose everything and my vip because of that bs
spent so much time on there we were loaded
!report
Hey, @humble totem
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i even have clips of them not living with us or anything
like they live up the hill
hey. i got banned on the 5x due to cycling clan members. but we never had more than 8 and invited a friend back due to him not being able to open doors although the was on the team. anyway you can check it out for me?
Have you made a appeal yet?
yes but it wasn’t cycling clan members i never had more than 8. i kicked the same guy due to him not being able to open doors. which isn’t my fault. i didn’t read the fine print but it doesn’t make sense
We"re already looking into this on 5x cord
the cheater even said he aint with us and he admited that he was not cheating just old account
with ban man
please i just want to play
so that means we get it was a glitch or?
on eu long these planters never fill back up idk if it lag or what
thats on the first floor and i have 3
when u place em sideways they dont workd
Lol just got banned for "Hacking"
Go to the website I linked and submit an appeal if you feel like it
The servers are actually really great - you may have had another sort of issue
i dont know if i want to play on that server lmao
some times water sprinkler bug
maybe my stupid random m8t was cheating
Okay, have fun wherever you end up playing then!
prob because people got 5+ squares transfering water
maybe take the sprinkler and place it back
How long i will wait for feedback ?
I have to wait now 3 days ?
Can be from one to three business days.
It can take less than one day depending on the situation.
Hello dear individuals of rust players, i would like to know how it is mutable and offensive to say "I can't even say pakistan"
if it's still bugged i can't help cuz happen to me and i fixed it by taking the sprinkler and place it back
I am sorry to hear that but I suggest picking your teammates more carefully next time.
I said it in rustoria.us main and got muted for 12 hours
Wdym
How can i know that he is cheating ?
I didnt expect it when he is like 12yo
I got banned for that aswell, but the guy was a farmbot who never did pvp
Completely normal, there is a term in the word which is seen as derogatory, therefore its a standard mute. Its been explained before.
This is so weird
It's really difficult but you can detect a cheater when you see one. That's how admins get them banned. 🙂
derogatory?, speak children please. And why can i say for example "American" or "Sweden" but not pakistan
How can i detect a cheater without spectating him 24/7 ?
He was playing like normal player
The word includes a bad word, used in racism. The word you got muted for "Pakistan".
Mate, just accept it, i bagged a random dude in chat that would farm, that was hacking
what word is used in racism?
You can't always. There are few examples such as too good info or unnatural spray and such.
Why would i accept ban because of stupid cheater
They wont unban you
gg then
i just waited my 7 days and went on with my life, or well i got unbanned 2 days earlier
He ruined my whole wipe
Mate i had m2's
I'm very sorry for you, but you do have to remember that you used the loot that was some other guys' wipe that the cheater ruined for them.
Btw asidadkaida, how is pakistan racist
Its is due to this It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:
"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."
Hopefully this clears the confusion up.
Theres your explanation.
Wait but we didnt even play together. We were just in team because we were in alliance
he didnt give me anything
"SlirigaSven got muted for 134871283471283471837 days for saying bad words" TU TUT UTUTUTUTUTUT
Sorry to hear that, but nothing I can do. If you didn't do anything wrong you'll surely be unbanned.
I hope but i will get raided 100%
i got banned while holding a t3 outside
Well that's rust sometime. Hope your luck turns around for the next wipe!
:DDDD alright then
Please don't use this channel for such messages..
Only stating the fax
Yo, is there anyway I can get my spot back in the queue, cause I just crashed and it send me back to the last place man, pls help
Unfortunately no, sorry. :/
I understand, however there is nothing we do to interfere with the gameplay. Im sorry. Only way to skip queue is to buy VIP. :/
is there not any other way to solve this except money
sea admin is there?
where and why do you need an admin?
why ban me?
!appealCN
您好, @humble totem
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
Link your accounts to get special rewards in-game.
!appeal
Hey, @humble totem
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
do u still get banned for playing with hackers
can u ban his teamates then pleaseeeeeee
I made a ticket on it
whose?
a liang
theyre on rustoria us main rn
hope and kikyo
That's exactly what you need to do. Admins will look at it ASAP.
a liang
well three of us did were still getting killed by them
theyre roof camping
prob before they get banned
theyre shooting at me through a wall I have a clip
Be sure to provide this clip in the ticket
how do I add it
/ticket
Hey, @subtle cape
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Either a youtube link or a streamable link to the clip will do, just add it to the ticket. 🙂
!appeal
Hey, @chilly widget
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
my bad
all good
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
when can i get answer on my request?
What request did you do?
about substitution in our team
I'm sorry I don't understand what substitution are you talking about?
Form Declined
Hi OOC,
Your Form has been declined for the Base Invaders NA event
Reason: https://steamcommunity.com/profiles/76561199268356743 -- Not enough hours
you send me this
wrong server my freind
try your luck in the actual base invaders server
can someone check my appeal?
Your appeal will be looked as soon as possible.
If you did your appeal through /appeal
/appeal
Hey, @reef snow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
boys could you fix long server im joining for 8 hours theres been 450 slots in the morning im w8 for 8 hours in the queue because the slots are lowering and then i need to w8 25 ppll again to disconnect
You purchase a vip from the rustoria shop.
Our slots decrease and increase depending on the performance. That's why there are more slots on wipeday than now.
thats not how it should work u just lowering slots to get vips ? 😄
No
We have no control over the slots, they are dynamic.
We are lowering slots to increase performance on the server.
Or the server automatically lowers the slots*
i see on battlematrics that ppl leaving server how am i not getting ppl out in front of me ?
You have to remember that people have to load in to the game after the que.
what if I dont get the dm its been two days
mate i have 10 K hours in total play long server for like a year and im telling u theres smthing wrong going on 😄
theres 100 queue and u need to w8 around 14 hours to join
What dm?
That's Long for you. Most of the groups that play a lot there purchase VIPs
Your appeal can take up to 3 business days. Before that we can't do anything sorry.
Under the rule with banned accounts is that only in regard of rust bans? Like lets say I have an old csgo ban does that count as 1 gameban?
Which rules are you looking at?
No eac/ gamebanned account
We only care about Rust game bans
I have a rust ban 180+ days ago but also an older cs ban
So its only rust bans that matter?
Yes.
Okay and after 180 days I’m good to play don’t need a review first or anything?
Correct
Okay thanks alot
No problem 😄
ADMIN I have a question, how do I find out who is cheating in the team?
What team are you talking about?
There are cheaters in my team, and I want to know who they are.
will using nvidia inspector to lower the lod bias details get me banned ?
I don't understand how do you know there are cheaters in your team?
use /ticket IN-GAME to report cheaters.
Because I was BAN because of playing with hacker, but I want to know who is using cheat.
Will using RivaTuner to show my FPS n' stuff get me banned?
How to find out who turns on cheating in a team
no, admins give him ban for Hack
The cheater will get the message: hacker when trying to connect
The sad thing is that they raided a clan, we came to the antiraid, the guy shot with M2 in all directions, 360 degrees, 150 meters with M2 and everything is in one point. We still thought that the cheat, a few hours later he was banned for hacks. But not his team, he was with them on the raid base. And the Klan keeps playing. It's very funny to see something like that being left out. I've sponsored so much money for Rastoria, you're welcome to look into it, but their admins are doing a good job, but unfortunately it's not enough. They just let stuff like that through. Why don't you watch the hacker, then you can see that he's playing with the clan and that he even goes raiding with them, so publicly, nothing is done on their raid base and the clan. I can claim because he is not in the group with the others and is not authorized in the TC? Ridiculous, you can watch the hackers and ban the people who play with the cheaters, right?
The admins are always following up on every concern as quickly and as in-depth as possible. Best thing you can ever do is send in a detailed ticket in-game with "/ticket add (your report)". Sometimes there are situations where it unfortunately doesn't play out exactly as you'd like :/ They will absolutely ban players who associate with hackers, but the admins are also human and can't be everywhere at once. They won't remove bases though. If you're still concerned about the group, send in a ticket, or if you see them associating with someone who you suspect of cheating. Otherwise have a good day and good luck. Never hurts too to have some sort of recording capability like GeForce Now or OBS so you can record evidence to submit to the admins
Do these Chinese clans pay you more for VIP than we do? why don't you ban them?
It's not about a ticket, please read what I wrote carefully!
You can reply to any of my feedback or any statement that I need to create a ticket, but the solution is not!
the player was banned, but his teamates weren't!
THIS IS ABOUT
lol
Yes our admins look at these. They automatically ban everyone who are in TC, GUI or team system depending on the server. NOW KEEP IN MIND. If you provide clips with them roaming together or raiding together they will also be banned. Also if an admin spectates players playing with the cheaters they will be banned. HOWEVER. If there isn't enough evidence to PROVE 100% that they are playing with the cheater we CAN'T take action against the other players. And keep in mind our admins are very busy and can't investigate a situation for too long. If you are unhappy with the decision you can make a complaint about that or another /ticket in-game and well be happy to help you out. 🙂
my memory is not enough to record my 8 hours of gameplay every day. I banned the guy via F7 but unfortunately didn't record it, if I had known that he would be banned after 1-2 hours but his clan didn't, I would have recorded it. But many players can confirm it, I'm just sorry for them because they lost the raid because someone from another clan hacked!
The clan that was raided is SUSU and the raiders were XCG clan, one of them got banned, I also have a screenshot of how you banned him for hacking, but his clan wasn't banned, why?
I don't know the reason for the clan not being banned. My guess would be insufficient evidence. We know this is a problem, but for now we can't do anything about it. The main point is that the cheater is banned. I completely understand your point, but for now there's nothing I can do. You can try making tickets if you really want to. 🙂
We are very unhappy that some clans go to the tops because of stupid cheaters and not looking admins ;/
doesn't really do much good, I'll give you a tip, before you ban a hacker, look at how he plays, what he does, who he meets and who he kills and who doesn't
you just don't ban them because they are played by 50 vip people and you don't want to lose profit...
First I'm not an admin so I don't do that, but I'll forward that. Second that sounds great, but you have to realise that our admins get 100+ tickets a day and can't spend their time only looking at one cheater.

I'm sorry, but I'm 100% certain that money has nothing to do with it.
Ahahahahah, how about one? If we are talking about the fate of a clan of 60+ people...
it is clear, then you need more staff!
if you do it like that and the people who play with the cheater are really banned, then you'll have more peace of mind, because the people who do something like that will think twice before they do it
True
But not just ordinary staff, but those who take their work seriously!
I can't comment on that staff thing since I'm a moderator and that doesn't belong to me. And I agree that idea is fantastic.
I can assure you all of our staff take their jobs seriously.
And the clan still writes that it controls the server?
That's not against the rules and there's nothing I can do.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I don't mean it badly, it's just a feedback and that's what bothers me, I like playing on your server because there's an administration here, but there were times with you when it was much better. I love when people play the game and stand straight. I spend a lot of time in the game and it gets annoying when someone with no skill comes and dominates because they have cheats, it's not just about me, it's about the other person too!
Hello - from what I understand from you message, you reported an individual, they were banned, but a group of players you believe were associated with them were not banned. Am I interpreting correctly?
Well, then we will also buy a cheater and he will farm and raid for us
And we will bathe in sulfur and build up everything rt
Appreciate you sending this feedback, but have you made a ticket in-game specifying what you're writing here? I don't know anything about the situation you're referring to - but this channel isn't the place for reporting players. If you believe that there is a group of individuals who should have been banned, this should be reported with another ticket, for the admins currently working on player reports to investigate. 🙂
Almost, it was a raid. Clan XCG raided Clan SUSU on Rustoria EU Medium. I was there with my teamates to watch the raid, we noticed that a guy on the raid base shoots very strangely, 150 meters and everything in one point, he could see everything 360 degrees. XCG only won the raid because of the hacker, because nobody could do anything once you were in the firing field of which you were killed. My teammate and I said it was a cheater and banned it via F7. After an hour the guy was banned by you for hacking.
His team wasn't banned though, do you understand me?
Take this nonsense to #general please. If you have a genuine concern or feedback, feel free to DM me and we can discuss whatever it is you have to say 
Yes I understand - did you make a ticket to report the team for association?
The cheater you banned one hour after the raid was banned, but not his clan, even though the cheater fired from that clan's raid base!
no, I wrote it in here
Well, like I said, this isn't the place to report this sort of thing, you need to put it in a ticket 🙂
my buddy sent me a screenshot of how the hacker got banned but his clan didn't
ok, i'll do it then
As for your other messages above - I understand your frustration, and each ticket is looked into as thoroughly as possible, but there is no guarantee that this player was associated with this group at the time of their ban, or it could simply have been missed, we're only human after all. On the flip side of that - the perspective of a player is extremely limited, and admins have the ability to look much more closely into a situation than a player could hope to - not saying that you're incorrect about this player being part of that team, but preparing you in case that this doesn't play out the way you're expecting, again, I don't know anything about this situation. I do however want to categorically rule out that there is any kind of preference given to any players by admins - Admins are solely interested in the well-being of the community as a whole, and under no circumstances would there be a situation where VIP or any other kind of status would prevent someone getting banned.
I really hope so. Thank you, I created a ticket, I asked about Susu, but they don't answer, maybe someone of them recorded this raid
You're welcome, your ticket will be looked into as soon as possible 🙂
thank you very much
I'd like to report @neat pumice for being an excellent admin please
You can do that in-game using /ticket 🙂 (xd pls don't)
but you can leave feedback if you really like him 🙂
I'd like to report @spare widget for being an outstanding human being please!
i need help canceling my subscription it wont let me cancel it
i open a ticket already
Hello, I just submitted a ban appeal. I got banned 2-3 weeks ago for association, it was supposed to be a one week ban I believe but when I try to log into rustoria Mondays I am still banned but one of my friends that also got banned for association is already unbanned
!appeal
Hey, @vernal hollow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
There is no faster way to get unbanned i'm sorry
alright np, I already submitted one thanks
Wait for the ticket to be answered please
thank you for you patience
About a week or so I believe
Thank you
!appeal
Hey, @potent dust
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
what didn't you do?
Any admins able to help again with the game banning me for hacking / cheating cause of my internet provider ?
!appeal
Hey, @orchid mason
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
This is fixed for you.
Thank you ❤️
uhmmmm I just tried it again and it banned me again 
I hate my internet provider
Fixed again, try again in 5 minutes lol
Do you keep using different VPN's
I dont use any VPN or anything
Oh interesting. Gimme a sec
🫡
!appeal
Hey, @potent dust
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i played with some random dude and apparently he was cheating but i didnt know that, i shouldnt be banned cuz i wasnt rlly with him
/rules
Please see all rules for our servers at https://rustoria.co/rules
@subtle capewhat do you thing about this?
Alright try again in 5 minutes, hopefully it'll work this time lol
Sorry for the late response but i got off my computer already. I understand your point of view but you can try applying via !apply. The ban should be temporary so it shouldnt be such a big deal, but all I can do is suggest you to be more careful in the future with who you play with.
Is there an issue with US Small, it wont auth with Steam and get past negotiating connection. Other servers are working fine.
YEA SAME
Try to stop rust completely and restart steam completely (close out of it in the task bar)
im getting the same thing^^^
ive turned my wifi off
its happening to me too
reset pc verifyed all files
ive restartd steam 5 times
same
Looks like there is a small steam outage affecting some areas right now.
How can i get support
it lets me join other servers
did you oversell vip?
i have my vip
and i cant join... its not a steam outage because it lets me join every other server
It's not that simple, depending where the server is host vs where you are connecting from affects it as well.
do you know when it will be fixed?
the admin is not a magical wizard grampa
It looks like they are fixing it as we are speaking, however we are not affiliated with steam so there's really no other info we can give.
grampa come on maaaan
You are welcome to make a #payment-support ticket.
im sorry but if a server is going to charge 10+ dollars for vip is it crazy to want a refund when you cant play on your one day off because of it
thanks for the info splooty
Again the issues are out of our hands but you are more than able to speak to our payment support team.
No problem!
i'll just see if its fixed soon ig
its only rustoria servers not letting people log in btw
we know
just SOME rustoria servers
so idk seems more like a rustoria issue but apparently its steam. we'll see
hi every time i try to check my clan it says clan not found .
I just double checked with our devs and it is 100% a steam issue unfortunately.
Hello there, can you explain the situation a bit further and provide the clan name?
so i made a clan PIRATES and now when i click on it it says clan not found
are you logged in?
whats up with us long
it says steam auth timeout but other servers are working just fine
Steam being down
Rustoria US Long Raspberry Pi server is down
my base is gonna decay lol
Looking at your account it seems the clan does not exist, please create it again here https://rustoria.co/create-clan
Steam auth servers are having intermittent issues, if you keep trying to connect you might get lucky
ut every time i try to make a new one it says
Failed to create clan
Ensure the name isn't taken. If the issue persists, please contact support.
and i used a lot of letters
Are you signed in on the site?
and nothing worked
What name are you trying to use?
WDWDGGWG
I see an issue, thanks, will get this fiexd
just putting random letters
ye
Looks like our dev found an issue he will fix it asap 🙂
.
oh nice

@near halo can you use this drop down in the top right corner and see what it says where mine says "Create clan" https://i.dylankeir.uk/buuix2ht.png
I noticed that if you're already in a clan, the error is misleading
ye that's the clan not found
wdym
when i click there it says clan not found
how do i fix when the server says steam auth timeout
getting same issue
for some reaseon, whenever i try to join rustoria - us long, it gets stuck on negotiating connection and then get disconnected for steam auth. I can join any other rustoria server though
oh wait lol
yup
just kept retrying and i finally got in

!appeal
Hey, @civic shuttle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i just got in
i waited a hour on the steam auth
wt
I ended up uninstalling and reinstalling rust, and then restarting my computer before I checked the server and realized it was a steam server issue
wtf is the point of appealling the bans when everyone says nothing changes.. i was accepted whatever that means but ban time hasnt changed or anything
Sometimes it can be accepted as a temporary ban and you'll still have to wait it out
Doesn't necessarily mean you're instantly unbanned in every case
meaning was pointless
as no one ive talked to has ever lowered a ban. so why bother appealling
@near halo try now
it worked thx alot
Dylan = 
WOO
@timber bridge its still doing it
took a lil break came back and its still banning me every time 
Many bans have been fixed/reversed depending on the situation
Try again 
i fished with a guy and got banned
how was my ban not lowered in the slightest then? fished with a guy for 3 hrs never seen any sus shit and then next day im banned
for fishing with the guy i was banned...
Did you get "Playing with hacker" when they were banned for hacking?
Sucks 😦 Blame it on the player. It's temporary though in 99% of the cases. And yeah, it stinks to get caught up playing with someone who was cheating, whether you knew or not. Life goes on
thats whats im getting at why was i banned as thou i knew he was cheating and i still have no clue what he even did to get banned himself
It's standard policy to temporarily remove players associated with the hacking player :/ Just wouldn't recommend playing with the individual again. Just saying it too as a fellow community member. Good luck!
i had no clue as only played with him for few hrs so what the resoning behind this
You'd have to talk to an admin for that
well obviously not going to play with him again
cmon like i wanna get banned for association and was aware.....
why i asked is i was the only one in the tribe who got banned with him what would be the reason behind that?
How do I cancel my vip subscription ?
!cancel follow these instructions
Hey, @civic spruce
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
i have vip for us long but it put me in a q, anyone know what i should do
Make a ticket in #payment-support
!ticket
Hey, @golden harness
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @golden harness
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how long does it take to get a response from your applicaiton?
@gentle bison our staff team looks at the asap. It varies. You will most likely fit a dm through discord
Them
GM guys. Can i ask? If its real to swap VIP to my main acc? If yes, where can i do it? I bought it yesterday, so now i can back to my main from smurf.
Tf who smurfs in rust there’s no ranking system
I was banned in steam for spam filter or smth. Its been community ban for 2 days so i need to play Rust somehow
yo could i get some help
what do you need help with
i think a cheater noclipped into my base and stole a bunch of shit
like i just got back on and a bunch of my boxes are empty, and also i saw a noclip cheater on earlier yesterday
I understand if you cant really help me but idk its just annoying
noclipping into bases is not possible with cheats currently.
huh
all my doors are closed, and my bag was not there so i thought i got raided, so i ran back to base and i had upkeep, so I checked and everything was normal just i was missing a bunch of shit
like all my kits
Magic
or shit server one or the two
Cheaters don't just no clip into bases lmao
Stupidly rare cheat that normally is caught super fast. But still, doesn't hurt to keep boxes off exterior walls. I don't think it's anything that's happened in awhile though with reach through/box breaking
the box that got looted was not against the wall idk
weird i guess maybe a glitch or smthing
cuz some boxes were not empty and some where
and all the bags are gone my teamamtes aswel
Maybe insided/weirdly raided and patched up
How can i contact support? Or make a ticket?
what is it about
hasn't been released yet
what do you mean by "You will most likely fit a dm through discord them"
these guys in game wont sell it so i thought u would be the next best
Get
do u guys offer the grass pass?
when they come out you will see them in the vip store
what ab to grass pass?
have no idea what that is
like
the pass to live in the grass cuz we cant get the snow pass
to live in the snow what ab the grass pass
you can have a base anywhere you want you don't need a pass
THATSD WHAT IM SAYING
whos f12
not a thing you are free to build anywhere
these guys
legit wont let us build there n r stopping everything
saying we need to buy a pass
they are trolling you
but they made me pay pall them for snow pass
i mean they raid my base everytime saying we need to buy a pass'
Seems legit pay up
@here
/ticket
Hey, @young heron
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Done
same
admins are busy with other tickets they will take a look at the player asap
facts
Its MULTIPLE
yup
Just AIMBOTTING from 500 METER
two cheaters
On the server 32 minutes, 108 kills
THIS is an ASAP FIX
lost a scrappy because of it
i need help with a ban appeal
whats the problem
im not an admin
Get an SOMEONE who can
thats what the ticket is for
i got banned like a year ago after someone hacked my account and i had to buy rust on a different account and it says ban evasion but i talked to someone like a long time ago and they said i would be unbanned after 180 but im not
!steamid
Hey, @analog nimbus
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
an admin will talk to you when one is available
do i need to wait in the support vc
no they will most likely send you a dm
Please join #368790610783764480
@small flicker i was just wondering if there was someone available to look at my in game ticket?? ❤️
an admin will get to it asap
thx bb
@analog nimbus
Please DM me when you are around and I will assist you.
how i cancel my subscription?
Hey, @formal galleon
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
can someone plz answer my ticket?
its been almost 10 hours since soemone has looked at it
and no one is answering my ticket when around 6 to 7 admins online
You need to gather other clans ln that server and raid their base together
Only option you have here if they are controlling this much of the snowarea
What's up?
Can i be unmuted on 5x nobps 8man. I meant to say Im just gonna seal with my 10k frags, said Im just gonna seal with my 10k f*ags. typing to fast i guess
@hot blade ?
There are loads of tickets through 27 servers, if you divide all the players that create a ticket to 6/7 admins that are online, its no surprise your ticket is still pending. Just be patient please. 🙂
@lament brook i need someone to look at my rust tickets please
the only reason im rushing abit is just because i have pretty good proof this person isnt legit
I also have clips for the same person
@hot blade @red ibex , it doesnt usually happen per request, they will be looked at whenever an admin can do so. 🙂
How long was the mute
@jade oxide ah okay m8 thank you
Your mute will remain
ty
/ticket
Hey, @hollow tundra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @foggy plover
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @foggy plover
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
No need to apologize. 🙂 Goodluck
I was not banned for cheating, ALTHOUGH I NEVER PLAYED WITH CHEATS!!! What to do
Have you made a appeal yet??
Where to submit it?
Senks
!rules @mighty moon
Please see all rules for our servers at https://rustoria.co/rules
disconnected eac temporary cooldown in effect
I can't connect, I have to wait for 13 mins why?
Could be a multiple things causing this usually a internet based thing though
Like a lot of lag happening
Nothing we can do abt that since its an eac "timeout" though
I see
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i've been trying to get an answer of which using nvidia inspector to lower lod bias gonne get me banned
No idea what you mean
lowering the lod bias from nvidia inspector is gonne make the game look like mineacraft with the lowest mipmap levels made for the game
its gonne look the same as when u used 15 mipmap level
i can send a pic 1 sec
basically gives me a massive fps improvment as well as more clear vision
that's the kind of things that will be blocked later on by FP, there is usualy a slight delay between implementation/fix
its been there since nvidia inspector came out tho
actually if you check the video title it says "patched"
its the unity command mipmap bias
that has been patched , although still too many ways to do it
Wouldn't that classify as having an unfair advantage over others?
e.g having grass removed, others cant see you, yet you can see them.
well grass is not removed its just 1 pixel ?
"Abusing glitches/bugs to gain an unfair advantage is not allowed. " < -- Within our rules.
give it a bit of time, driver based issues takes a bit of time to fix, you need to test over a large range of hardware to see the side effect of your fix, ...
Im sorry to but in btw, just saw the messages
it's not like : I do the change and it's fixed, you need to carry test with all others to see if there is no side effect, it's a pain to fix
true but on the other hand pretty much all games dont mind the user using it
also if you reach the point of using it ... well RIP you, you will get bored fast, the game is shit looking
false its when i got bored of the game that i started doing stupid stuff
also fp is kinda wierd trying to run the game in dx12 got me game banned
changing anything in the game get you gameban yes
ok so another question i'll try to reach out to fp + eac and ask about it , if its allowed am i ok to use it on your servers while having nvidia replay always on ?
you mean shadowplay ?
yea
personally it's always on, best way to record proof of cheat/...
either as an admin or as a player for when you create a ticket
yup so incase i get false server banned i can get u an evidence that it was just a nvidia inspector thing
servers are not able to detect that, therefore if you get banned it's not for that
therefore your record would be irrelevant
yea but if an admin spectates me idk if thats a thing anymore , and sees me shoot through grass its just me using lower lod bias
you might get banned, and record won't change anything
