#support

1 messages · Page 92 of 1

sullen owl
#

how can a ppeal?

boreal vale
#

i just got banned for an hour for saying WOW WE JUST WENT SHOPPING IN YOUR LOOTROOM #IKEA

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how can I appeal

midnight horizon
#

me and my buddy just got banned for hacking and playing with hacker even tho we were not

sullen owl
#

how many reports you need to have on getting game banned by anticheat?

spare widget
sullen owl
#

and how long is a ban with playing with a hacker is it perm?

snow pasture
#

broo

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my base probably got raided

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gg

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who tf even banned me ima find you whoever banned me

thin plover
#

Admins dont play the game

snow pasture
#

so what banned me

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it wasnt the anticheat cuz theres nun on my pc

thin plover
#

No I mean they go around but not as player

snow pasture
#

ohh IK that

thin plover
snow pasture
#

ima find whoever banned me

#

thats what i mean

zealous kettle
snow pasture
#

IT WAS YOU??

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broooo my appeal got denied

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g freaking g

zealous kettle
#

You'll be unbanned in 7-days.

snow pasture
#

THATS TOO LONGGGG

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i wasnt even cheatingg bro

zealous kettle
#

Your ban isn't for cheating.

snow pasture
zealous kettle
snow pasture
#

AND WHO WAS THE HACKER??

lament brook
#

@plain drift is there anything I can assist you with?

zealous kettle
plain drift
#

@lament brookCan you chat really quick

lament brook
#

I'm unavailable to talk atm bit my dmes are open if needed

snow pasture
#

He was hacking ?? He looked normal asf

plain drift
#

sweet

boreal vale
#

@zealous kettle can u help me out bro i literally got banned for saying something harmless and for some reason the 1hr timer reset after it was done

#

my team is literally about to do a big raid and i want to help

rotund orchid
#

When am I gonna get my appeal results

harsh lotus
#

How do I get the rewards or whatever for subbing to their YouTube? It says I can’t link my YouTube on their site or something

lament brook
#

@harsh lotus I belive the YouTube does not work. But don't quote MD on that.

lilac cave
#

Hey uhh so ik its like not something that happens often but I was trying to show a friend my scrap that I won on the slot machines but I lost it all, like it just poofed away

lethal crescent
#

Here to see splooty

minor temple
lilac cave
#

can I get some help maybe?

#

please

minor temple
foggy oak
#

report

marble mantleBOT
#

Hey, @foggy oak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

neon skiff
#

!appeal

marble mantleBOT
#

Hey, @neon skiff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

neon skiff
#

My appeal was denied since I have proof of when my account was stolen and so on, what else can I do?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rotund orchid
#

This is kinda weird why do other peoples appeals that were put in after mine get answered first?

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I cant even clam my Donator tag because im banned

small flicker
supple fox
#

sparkyy PLEASE HELP

small flicker
supple fox
#

i need to link this discord account ASAP i have footage of a cheater

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on the us 5x

marble mantleBOT
#

Hey, @supple fox

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

marble mantleBOT
#

Hey, @supple fox

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

supple fox
#

nonono i need to unlink my old one

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I send a request

small flicker
marble mantleBOT
small flicker
#

you need to make a in game ticket with /ticket

supple fox
#

i did but it's linked to a different discord account

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so i can't view it, that's why I requested an unlink

small flicker
supple fox
#

okay but I wanted to send proof of them cheating

small flicker
#

for screen shots you use Imgur

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for videos you use Streamable or YouTube

wary steeple
#

And experienced rust players know how long it would take a twig bunker inside a base to decay? ....

remote warren
#

hello

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someone said come to discord?

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how do i make a ticket

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!appeal

marble mantleBOT
#

Hey, @remote warren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stiff widget
marble mantleBOT
remote warren
#

ok should i put my steam id?

drowsy maple
#

yes plz

remote warren
#

how do i put my id

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76561198331456439

rich rampart
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im baned

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for vpn

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What should I do?

stiff widget
remote warren
#

im sorry

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wrong server

stiff widget
willow echo
#

make a ticket in game

tiny oxide
#

Idk where to send a report ticket, I have a clip of someone aimbotting

small flicker
#

!appeal @drowsy spear

marble mantleBOT
#

Hey, @drowsy spear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lilac drum
small flicker
small flicker
lilac drum
#

1 second

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i wrote to you

ancient dune
#

they may take a while so please be patient

lilac drum
#

ok

true walrus
#

you

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!report

marble mantleBOT
#

Hey, @true walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

small flicker
#

/ticket

gentle bison
#

hello when you make a application for moderator where do you see result?

stiff widget
marble mantleBOT
small flicker
sour fulcrum
#

can an admin help me?

lilac drum
small flicker
lilac drum
#

!steamid

marble mantleBOT
sour fulcrum
#

i keep getting out of sight error like every 3 hours or so

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and it kicks me out the server

small flicker
sour fulcrum
#

i dont

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ill send the next time it happens but look at my dm please

torpid barn
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Is the glitch to get down the bucket hole without taking damage bannable?

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I've watched a kid do this multiple times where he "lags" during the fall to take no fall damage.

small flicker
#

make a ticket in game with /ticket

torpid barn
#

lol, anitcheat just banned him.

small flicker
#

we dont have a medium 3

torpid barn
#

Now his team just needs to get banned for playing with a hacker 🙂

small flicker
torpid barn
#

But if he already got banned, will y'all still investigate it?

wintry sedge
#

vpnban,steam:76561198143411466

small flicker
torpid barn
#

👍 808

quick mortar
#

76561198264456813 VPN ban

willow echo
molten flicker
#

节点ban能帮忙一下吗

final bridge
#

his guys i cant use VIP but i have VIP

willow echo
#

给我

molten flicker
#

76561198365586511

small flicker
small flicker
willow echo
molten flicker
#

好的

small flicker
#

@final bridge what can i help you with

final bridge
#

i have ticket 9246 since 10pm

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sorry

small flicker
final bridge
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no i have a subscription, but i tdoesnt show i nave VIP

final bridge
#

yea its frozen since 10.35 last night

small flicker
final bridge
#

oof

faint thistle
#

/auth

marble mantleBOT
#

Hey, @faint thistle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

delicate mirage
compact quail
#

can i talk to an admin?

lament brook
compact quail
#

welll... i got banned for cycling clan members but uhhh i havent done that so im confused

marble mantleBOT
#

Hey, @compact quail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

compact quail
#

thank you

#

what do i do if your website says im not banned

willow echo
compact quail
#

thank you

lyric narwhal
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can using mipmap level lower than 1 get me banned ?

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cuz while i can do it , it feels like unfair advantage having trees farther than 50 meters invisiable

small flicker
lyric narwhal
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its a command that recently got patched but still a way to do it thru game files

small flicker
lyric narwhal
hushed finch
rocky gulch
#

small oil on long is not respawning

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noone is on it and it still wont respawn

lyric narwhal
rocky gulch
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i killed them

lyric narwhal
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sparkyy i found avideo explaining it

ancient dune
lyric narwhal
#

true but u can do it thru game files now

ancient dune
#

as in client.cfg?

lyric narwhal
#

yea

ancient dune
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same thing, shouldn't affect it

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does it?

lyric narwhal
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yea lmao my friend and i tried it on rustoria rtg

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less than 2 hours ago

small flicker
#

i sent it to the admin

lyric narwhal
#

u need to make the file read only btw

small flicker
ancient dune
rocky gulch
compact quail
#

is there a way to find why my appeal was denied? like a reasoning tab?

small flicker
small flicker
compact quail
#

it says cycling clan members. i appealed but no reason why it was denied

rocky gulch
#

wow wtf theres no way they made an hour respawn?

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r u guys looking to lower the cooldown on it or nah?

warm rain
#

yo @small flicker can we get an admin in rustoria.co 2x vanilla there is a hacker

small flicker
marble mantleBOT
#

Hey, @warm rain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient dune
compact quail
#

and also sparky. i haven’t cycled clan members. so it doesn’t quite make any sense

marble mantleBOT
ancient dune
#

however on all moddeds excluding 2x the timer is lowered

rocky gulch
#

i mean bandit was a standard feature of the game and u merged it for convenience with outpost

ancient dune
rocky gulch
#

ah ok

hushed finch
compact quail
#

76561199054649887

compact quail
lyric narwhal
#

last time i missed with the unity stuff i kept getting EAC kick so prop wont use it anyways

#

even trying to run it using just dx12 EAC kicks you

compact quail
#

can you dm me bengly or na?

hushed finch
compact quail
#

So even if i kick someone to fix the bug they can’t open doors ?

compact quail
#

he would log on

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and couldn’t open the doors although he was on team. so we kicked him and added him back and he could open doors

daring wadi
#

i got VPN ban

compact quail
#

obv your gonna take my word with a grain of salt. but i have no point in lying

daring wadi
#

what should i do

small flicker
marble mantleBOT
small flicker
compact quail
#

how long is the temp ban for ? unless is permanent

daring wadi
#

later or now?

small flicker
small flicker
daring wadi
#

fine

compact quail
#

it doesn’t. my friend says it says “perm ban” in chat

small flicker
hushed finch
warm rain
#

admins ever on this late?

small flicker
warm rain
#

just want this hacker banned camping the actic

small flicker
compact quail
#

didn’t know i needed a lawyer to play rust lol… hahaha

warm rain
#

6 of us did

small flicker
warm rain
#

both

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all of us

small flicker
warm rain
#

thank you

hushed finch
compact quail
#

trust me. i play by the rules and wouldn’t have done it if i knew it was against the rules. i just play to have a good time. just tried to help him so he could move around the base.

rapid wave
#

/ticket

marble mantleBOT
#

Hey, @rapid wave

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rapid wave
#

!appeal

marble mantleBOT
#

Hey, @rapid wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mystic gate
#

/appeal

marble mantleBOT
#

Hey, @mystic gate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

compact quail
#

bengly my dms are open if you find something else. thank you

hushed finch
radiant osprey
#

If I was banned on the server 1 month ago, can I play on another server?

small flicker
jade oxide
#

@final bridge Can we help you? You seem to be muted

rapid wave
#

<@&274971100184576010> i needa get inna call with one of you

#

please

small flicker
jade oxide
rapid wave
#

sparkky jump inna call

#

i needa speak

small flicker
#

whats this about

rapid wave
#

yea add me to priv call

small flicker
tight stump
#

yo admin

#

esp cheater

marble mantleBOT
#

Hey, @tight stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

small flicker
#

/ticket

tight stump
#

okey thx

rapid wave
#

@small flicker bet bet

small flicker
rapid wave
#

you straight big bro

#

@small flicker im sittin in my discord @ me when u can

small flicker
near halo
#

need support waiting in channel

clever gale
#

What's ur problem?

subtle cape
errant ice
#

yo i dont know if im banned can someone check for me ?

jade oxide
errant ice
#

client integrity violation ?

jade oxide
near halo
subtle cape
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

subtle cape
#

its easier that way if you still want voice support we can join 🙂

unkempt imp
#

did rustoria increase the oil rig respawn timer with the new update on the modded servers?

near halo
#

yea i think it would help

wicked turtle
#

Hello admins, Rustia EU Medium I have a question, there was a raid 6 hours ago. On the raid, Klan has XCG. raided. On the raid it was seen that one of the clan has hacks - XCG.GGboy, why do you ban only the player and not the whole clan? They all raided together, but only one gets a ban, on the raid he killed me 10 times and it was very weird, but yes, they banned him for hacks. Why isn't his whole team banned?

wide shard
#

hello i opened a ticket for payment support but without completing it, where can i continue the compilation of the form? because now it says that i already have reached the limit of tickets opened (1)

subtle cape
wide shard
#

Thank you found it

subtle cape
#

np 🙂

near halo
#

Eu medium L22 they are trying to build around the whole oxum gas station

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marble mantleBOT
near halo
small flicker
weak spindle
#

hey, it seems to be a scientist living under the grass and still shooting , will he go away or do you need to remove him?

weak spindle
#

eu long

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L27

#

im near him now

#

bottom of the square near road

small flicker
weak spindle
#

ty sir

small flicker
cerulean onyx
#

Hi support, how do i replay a in-game ticket ? or i have to create a new one ?

clever gale
subtle cape
#

If i remember correctly /ticket list shows that

cerulean onyx
#

yes, i can list, i can view but no reply option/command

#

which plugin or cli lib is that ?

subtle cape
#

I'm not sure

#

What was your ticket about?

small flicker
dire spoke
#

Hello can someone help me we got banned for playing with a cheater but we ain’t cheating we think it I was a Allie what can I about it?

dire spoke
#

On the website?

small flicker
marble mantleBOT
#

Hey, @dire spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dire spoke
#

I’m on my phone I can’t find the appeal section I have never got banned from this server I got like 4k hours on it

dire spoke
#

Done thank you

weak spindle
#

can we please if everyone agrees, auto mute the CT. clan on EU long when they are spamming the chat with the chineese letters, they have been told 100 times and still does it every now and then

thorn stirrup
#

I got banned for going into rustoria for the first time. it says i was playing with a cheater so i can't play with my friends

marble mantleBOT
#

Hey, @thorn stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

willow echo
near bear
#

we get it

#

sorry, no problem

weak spindle
polar flume
#

ı will cry

#

ı wait 5 hours of que than timeout

patent plover
#

can a mod answer my ticket in base invaders ?

coral lynx
#

Hey I think I found a guy cheating I have a video I can show

marble mantleBOT
#

Hey, @coral lynx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dull wraith
#

Please use this to report

willow echo
#

@fallow canyon hello you need help?

terse swan
#

where i can report player?

shell pawn
marble mantleBOT
#

Hey, @terse swan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

jesus

hot steeple
#

/ticket

marble mantleBOT
#

Hey, @hot steeple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rare gyro
#

!appeal

marble mantleBOT
#

Hey, @rare gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dire spoke
#

yo i need some help

#

i got banned i appealed and got a message 10 mins ago that it was accepted but i can connect still it says im banned

dire spoke
#

anyone?

marble mantleBOT
ancient dune
#

😄

dire spoke
#

76561199010224372

#

is that it?

icy aspen
#

@vital folio I just got banned for exploiting on the rustoria eu long server, I didn’t even have time to boot into the server, but I used to play and didn’t use cheats, what should I do?

#

!verify

marble mantleBOT
#

Hey, @icy aspen

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

marble mantleBOT
#

Hey, @icy aspen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pale briar
#

!ticket

marble mantleBOT
#

Hey, @pale briar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

civic shuttle
#

!appeal

marble mantleBOT
#

Hey, @civic shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dire spoke
#

i got banned i appealed and got a message 40 mins ago that it was accepted but i can connect still it says im banned

near halo
#

i submitted a ticket if someone can please help me its a pressing matter.

#

theres a cheater in the the us 10x, they "raided" my base by only looting boxes and not destroying any of the base somehow, all my base is still intact but the loot is gone, doors are still on and everything.

dire spoke
#

please why aint i unbanned i got a message saying my ticket was accpeted why cant i join

shell pawn
dire spoke
#

well heres the story i built with my trio we allied they were cheating but when i got banned it was a 7 day ban and i still have a 7 day ban even after the ticket

dire spoke
civic shuttle
#

i got banned for fishing with a guy...

shell pawn
lyric narwhal
#

OK another question would lowering the lod bias from nvidia inspector get me banned ?

civic shuttle
#

yes

#

but says 1-3 days lol

lyric narwhal
dire spoke
# shell pawn Have you appealed?

like i got vip and im a dedicated player on that server and now i cant use any of the stuff i stayed up all night for this is so triggering

near halo
dire spoke
#

so i got banned because my allies were cheating and i was apealed it said but i still have the same ban

#

like i got vip and dedicated player i just want to get bps

raven mist
#

If its accepted its most likely a temp ban

#

you should have a timer when joining ingame

#

mostly 7 days first offence

dire spoke
#

so i have to wait 7 days all my shit will be gone like i got vip and everything for this wipe

raven mist
#

Unfortunatly yes.. Its your and your clans responsibility with who you're playing with

#

if you were banned for playing with a cheater you're most likely in the same team

dire spoke
#

lets go

raven mist
#

I know its not fun, but making exceptions wouldn't be fair to others

dire spoke
#

its so annoying we invite a solo to help him and hes cheating and we lose everything and my vip because of that bs

#

spent so much time on there we were loaded

humble totem
#

how to report

#

admin

slim glacier
marble mantleBOT
#

Hey, @humble totem

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dire spoke
#

like they live up the hill

compact quail
#

hey. i got banned on the 5x due to cycling clan members. but we never had more than 8 and invited a friend back due to him not being able to open doors although the was on the team. anyway you can check it out for me?

compact quail
#

yes but it wasn’t cycling clan members i never had more than 8. i kicked the same guy due to him not being able to open doors. which isn’t my fault. i didn’t read the fine print but it doesn’t make sense

raven mist
dire spoke
#

with ban man

#

please i just want to play

compact quail
desert onyx
#

on eu long these planters never fill back up idk if it lag or what

#

thats on the first floor and i have 3

spark bane
#

when u place em sideways they dont workd

desert onyx
#

no i placed them there to fill up quicker

#

i have 2 on the top

tired bone
#

Lol just got banned for "Hacking"

desert onyx
tired bone
#

I killed 1 naked btw

#

Funny server

spare widget
#

The servers are actually really great - you may have had another sort of issue

tired bone
#

i dont know if i want to play on that server lmao

slim glacier
tired bone
#

maybe my stupid random m8t was cheating

spare widget
desert onyx
#

prob because people got 5+ squares transfering water

slim glacier
tired bone
#

I have to wait now 3 days ?

jade oxide
subtle cape
#

It can take less than one day depending on the situation.

tired bone
#

Bruh, gg

#

stupid random m8t ruined my wipe

#

fair af

floral escarp
#

Hello dear individuals of rust players, i would like to know how it is mutable and offensive to say "I can't even say pakistan"

slim glacier
# desert onyx

if it's still bugged i can't help cuz happen to me and i fixed it by taking the sprinkler and place it back

subtle cape
floral escarp
#

I said it in rustoria.us main and got muted for 12 hours

tired bone
#

How can i know that he is cheating ?

#

I didnt expect it when he is like 12yo

floral escarp
#

I got banned for that aswell, but the guy was a farmbot who never did pvp

jade oxide
subtle cape
floral escarp
#

derogatory?, speak children please. And why can i say for example "American" or "Sweden" but not pakistan

tired bone
#

He was playing like normal player

jade oxide
floral escarp
#

Mate, just accept it, i bagged a random dude in chat that would farm, that was hacking

floral escarp
subtle cape
tired bone
floral escarp
#

They wont unban you

tired bone
#

gg then

floral escarp
#

i just waited my 7 days and went on with my life, or well i got unbanned 2 days earlier

tired bone
#

He ruined my whole wipe

floral escarp
#

Mate i had m2's

subtle cape
floral escarp
#

Btw asidadkaida, how is pakistan racist

jade oxide
# floral escarp what word is used in racism?

Its is due to this It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:

"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."

Hopefully this clears the confusion up.

#

Theres your explanation.

floral escarp
#

bruh

#

you damn american

tired bone
#

he didnt give me anything

floral escarp
#

"SlirigaSven got muted for 134871283471283471837 days for saying bad words" TU TUT UTUTUTUTUTUT

subtle cape
tired bone
floral escarp
#

i got banned while holding a t3 outside

subtle cape
jade oxide
#

Please don't use this channel for such messages..

floral escarp
#

Only stating the fax

inland kernel
#

Yo, is there anyway I can get my spot back in the queue, cause I just crashed and it send me back to the last place man, pls help

inland kernel
#

ffs, are you serieus

#

I was in queue for 2 hours men

jade oxide
inland kernel
#

is there not any other way to solve this except money

humble totem
#

sea admin is there?

subtle cape
humble totem
#

why ban me?

subtle cape
marble mantleBOT
#

您好, @humble totem

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

subtle cape
marble mantleBOT
#

Hey, @humble totem

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

proven orchid
#

casue ur hacing

#

LLLLLLL

gilded needle
#

do u still get banned for playing with hackers

subtle cape
#

Usually temp bans

proven orchid
#

can u ban his teamates then pleaseeeeeee

gilded needle
#

I made a ticket on it

subtle cape
gilded needle
#

a liang

proven orchid
#

theyre on rustoria us main rn

gilded needle
#

hope and kikyo

subtle cape
proven orchid
#

a liang

#

well three of us did were still getting killed by them

#

theyre roof camping

#

prob before they get banned

gilded needle
#

theyre shooting at me through a wall I have a clip

subtle cape
gilded needle
#

how do I add it

subtle cape
#

/ticket

marble mantleBOT
#

Hey, @subtle cape

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

jade oxide
chilly widget
#

!appeal

marble mantleBOT
#

Hey, @chilly widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

subtle cape
#

Understand you, but keep this out of support please use #general .

proven orchid
#

my bad

subtle cape
#

all good

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quasi sage
#

when can i get answer on my request?

subtle cape
quasi sage
#

about substitution in our team

subtle cape
quasi sage
#

you send me this

lament brook
#

try your luck in the actual base invaders server

reef snow
#

can someone check my appeal?

subtle cape
subtle cape
subtle cape
marble mantleBOT
#

Hey, @reef snow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusk aspen
#

boys could you fix long server im joining for 8 hours theres been 450 slots in the morning im w8 for 8 hours in the queue because the slots are lowering and then i need to w8 25 ppll again to disconnect

subtle cape
subtle cape
dusk aspen
#

thats not how it should work u just lowering slots to get vips ? 😄

subtle cape
#

No

shell pawn
subtle cape
#

Or the server automatically lowers the slots*

dusk aspen
#

i see on battlematrics that ppl leaving server how am i not getting ppl out in front of me ?

subtle cape
reef snow
#

what if I dont get the dm its been two days

dusk aspen
#

mate i have 10 K hours in total play long server for like a year and im telling u theres smthing wrong going on 😄

#

theres 100 queue and u need to w8 around 14 hours to join

subtle cape
reef snow
#

like from the bot about my appeal

#

cant yall check it?

subtle cape
subtle cape
dire pine
#

Under the rule with banned accounts is that only in regard of rust bans? Like lets say I have an old csgo ban does that count as 1 gameban?

subtle cape
dire pine
#

No eac/ gamebanned account

shell pawn
dire pine
#

I have a rust ban 180+ days ago but also an older cs ban

#

So its only rust bans that matter?

shell pawn
dire pine
#

Okay and after 180 days I’m good to play don’t need a review first or anything?

dire pine
#

Okay thanks alot

shell pawn
#

No problem 😄

humble totem
#

ADMIN I have a question, how do I find out who is cheating in the team?

subtle cape
humble totem
#

There are cheaters in my team, and I want to know who they are.

lyric narwhal
#

will using nvidia inspector to lower the lod bias details get me banned ?

subtle cape
subtle cape
humble totem
#

Because I was BAN because of playing with hacker, but I want to know who is using cheat.

near halo
#

Will using RivaTuner to show my FPS n' stuff get me banned?

humble totem
#

How to find out who turns on cheating in a team

wicked turtle
clever gale
wicked turtle
# subtle cape Was it an anticheat ban?

The sad thing is that they raided a clan, we came to the antiraid, the guy shot with M2 in all directions, 360 degrees, 150 meters with M2 and everything is in one point. We still thought that the cheat, a few hours later he was banned for hacks. But not his team, he was with them on the raid base. And the Klan keeps playing. It's very funny to see something like that being left out. I've sponsored so much money for Rastoria, you're welcome to look into it, but their admins are doing a good job, but unfortunately it's not enough. They just let stuff like that through. Why don't you watch the hacker, then you can see that he's playing with the clan and that he even goes raiding with them, so publicly, nothing is done on their raid base and the clan. I can claim because he is not in the group with the others and is not authorized in the TC? Ridiculous, you can watch the hackers and ban the people who play with the cheaters, right?

spare widget
# wicked turtle The sad thing is that they raided a clan, we came to the antiraid, the guy shot ...

The admins are always following up on every concern as quickly and as in-depth as possible. Best thing you can ever do is send in a detailed ticket in-game with "/ticket add (your report)". Sometimes there are situations where it unfortunately doesn't play out exactly as you'd like :/ They will absolutely ban players who associate with hackers, but the admins are also human and can't be everywhere at once. They won't remove bases though. If you're still concerned about the group, send in a ticket, or if you see them associating with someone who you suspect of cheating. Otherwise have a good day and good luck. Never hurts too to have some sort of recording capability like GeForce Now or OBS so you can record evidence to submit to the admins

tranquil rapids
#

Do these Chinese clans pay you more for VIP than we do? why don't you ban them?

wicked turtle
wicked turtle
near halo
#

lol

subtle cape
# wicked turtle The sad thing is that they raided a clan, we came to the antiraid, the guy shot ...

Yes our admins look at these. They automatically ban everyone who are in TC, GUI or team system depending on the server. NOW KEEP IN MIND. If you provide clips with them roaming together or raiding together they will also be banned. Also if an admin spectates players playing with the cheaters they will be banned. HOWEVER. If there isn't enough evidence to PROVE 100% that they are playing with the cheater we CAN'T take action against the other players. And keep in mind our admins are very busy and can't investigate a situation for too long. If you are unhappy with the decision you can make a complaint about that or another /ticket in-game and well be happy to help you out. 🙂

wicked turtle
#

my memory is not enough to record my 8 hours of gameplay every day. I banned the guy via F7 but unfortunately didn't record it, if I had known that he would be banned after 1-2 hours but his clan didn't, I would have recorded it. But many players can confirm it, I'm just sorry for them because they lost the raid because someone from another clan hacked!
The clan that was raided is SUSU and the raiders were XCG clan, one of them got banned, I also have a screenshot of how you banned him for hacking, but his clan wasn't banned, why?

subtle cape
near halo
#

PeepoWhy We are very unhappy that some clans go to the tops because of stupid cheaters and not looking admins ;/

wicked turtle
normal geyser
#

you just don't ban them because they are played by 50 vip people and you don't want to lose profit...

subtle cape
subtle cape
near halo
#

Ahahahahah, how about one? If we are talking about the fate of a clan of 60+ people...

wicked turtle
near halo
#

But not just ordinary staff, but those who take their work seriously!

subtle cape
subtle cape
near halo
#

And the clan still writes that it controls the server?

subtle cape
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wicked turtle
# subtle cape I can assure you all of our staff take their jobs seriously.

I don't mean it badly, it's just a feedback and that's what bothers me, I like playing on your server because there's an administration here, but there were times with you when it was much better. I love when people play the game and stand straight. I spend a lot of time in the game and it gets annoying when someone with no skill comes and dominates because they have cheats, it's not just about me, it's about the other person too!

neat pumice
near halo
#

Well, then we will also buy a cheater and he will farm and raid for us

#

And we will bathe in sulfur and build up everything rt

neat pumice
# wicked turtle I don't mean it badly, it's just a feedback and that's what bothers me, I like p...

Appreciate you sending this feedback, but have you made a ticket in-game specifying what you're writing here? I don't know anything about the situation you're referring to - but this channel isn't the place for reporting players. If you believe that there is a group of individuals who should have been banned, this should be reported with another ticket, for the admins currently working on player reports to investigate. 🙂

wicked turtle
# neat pumice Hello - from what I understand from you message, you reported an individual, the...

Almost, it was a raid. Clan XCG raided Clan SUSU on Rustoria EU Medium. I was there with my teamates to watch the raid, we noticed that a guy on the raid base shoots very strangely, 150 meters and everything in one point, he could see everything 360 degrees. XCG only won the raid because of the hacker, because nobody could do anything once you were in the firing field of which you were killed. My teammate and I said it was a cheater and banned it via F7. After an hour the guy was banned by you for hacking.
His team wasn't banned though, do you understand me?

neat pumice
neat pumice
wicked turtle
#

The cheater you banned one hour after the raid was banned, but not his clan, even though the cheater fired from that clan's raid base!

#

no, I wrote it in here

neat pumice
wicked turtle
#

my buddy sent me a screenshot of how the hacker got banned but his clan didn't

neat pumice
#

As for your other messages above - I understand your frustration, and each ticket is looked into as thoroughly as possible, but there is no guarantee that this player was associated with this group at the time of their ban, or it could simply have been missed, we're only human after all. On the flip side of that - the perspective of a player is extremely limited, and admins have the ability to look much more closely into a situation than a player could hope to - not saying that you're incorrect about this player being part of that team, but preparing you in case that this doesn't play out the way you're expecting, again, I don't know anything about this situation. I do however want to categorically rule out that there is any kind of preference given to any players by admins - Admins are solely interested in the well-being of the community as a whole, and under no circumstances would there be a situation where VIP or any other kind of status would prevent someone getting banned.

wicked turtle
neat pumice
spare widget
#

I'd like to report @neat pumice for being an excellent admin please

subtle cape
#

but you can leave feedback if you really like him 🙂

neat pumice
#

I'd like to report @spare widget for being an outstanding human being please!

slate mason
#

i need help canceling my subscription it wont let me cancel it

#

i open a ticket already

vernal hollow
#

Hello, I just submitted a ban appeal. I got banned 2-3 weeks ago for association, it was supposed to be a one week ban I believe but when I try to log into rustoria Mondays I am still banned but one of my friends that also got banned for association is already unbanned

marble mantleBOT
#

Hey, @vernal hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

subtle cape
vernal hollow
#

alright np, I already submitted one thanks

subtle cape
subtle cape
zealous kettle
#

About a week or so I believe

nimble socket
#

Thank you

potent dust
#

how do i appeal?

#

for something i didnt do

subtle cape
marble mantleBOT
#

Hey, @potent dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

subtle cape
orchid mason
#

Any admins able to help again with the game banning me for hacking / cheating cause of my internet provider ?

marble mantleBOT
#

Hey, @orchid mason

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

orchid mason
#

Thank you ❤️

#

uhmmmm I just tried it again and it banned me again PeepoWhy

#

spinningbruh spinningbruh spinningbruh spinningbruh I hate my internet provider

timber bridge
orchid mason
#

Ok thank you KEKL

#

its still doin it , I tried like 4 times to make sure

timber bridge
#

Do you keep using different VPN's

orchid mason
#

I dont use any VPN or anything

timber bridge
#

Oh interesting. Gimme a sec

orchid mason
#

🫡

potent dust
#

!appeal

marble mantleBOT
#

Hey, @potent dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

potent dust
dusky crater
#

/rules

marble mantleBOT
potent dust
timber bridge
subtle cape
# potent dust <@564025767923548172>what do you thing about this?

Sorry for the late response but i got off my computer already. I understand your point of view but you can try applying via !apply. The ban should be temporary so it shouldnt be such a big deal, but all I can do is suggest you to be more careful in the future with who you play with.

pseudo veldt
#

Is there an issue with US Small, it wont auth with Steam and get past negotiating connection. Other servers are working fine.

ionic robin
#

YEA SAME

timber bridge
cursive vale
#

im getting the same thing^^^

solemn perch
#

SAME

#

holy smokes

cursive vale
#

ive turned my wifi off

blazing badger
#

its happening to me too

cursive vale
#

reset pc verifyed all files

blazing badger
#

ive restartd steam 5 times

cursive vale
#

same

timber bridge
#

Looks like there is a small steam outage affecting some areas right now.

blazing badger
#

How can i get support

#

it lets me join other servers

#

did you oversell vip?

#

i have my vip

#

and i cant join... its not a steam outage because it lets me join every other server

cursive vale
#

same

#

i can join everything else

blazing badger
#

its annoying

#

i payed money to play and i cant

timber bridge
#

It's not that simple, depending where the server is host vs where you are connecting from affects it as well.

blazing badger
#

do you know when it will be fixed?

solemn perch
#

the admin is not a magical wizard grampa

blazing badger
#

can i get my money back for vip

#

im just asking for more info

timber bridge
#

It looks like they are fixing it as we are speaking, however we are not affiliated with steam so there's really no other info we can give.

blazing badger
#

can i get a refund for vip

#

or did yall just take my money

timber bridge
solemn perch
#

grampa come on maaaan

timber bridge
blazing badger
#

im sorry but if a server is going to charge 10+ dollars for vip is it crazy to want a refund when you cant play on your one day off because of it

#

thanks for the info splooty

timber bridge
#

No problem!

blazing badger
#

i'll just see if its fixed soon ig

dusky crater
#

its only rustoria servers not letting people log in btw

blazing badger
#

we know

#

just SOME rustoria servers

#

so idk seems more like a rustoria issue but apparently its steam. we'll see

near halo
#

hi every time i try to check my clan it says clan not found .

timber bridge
timber bridge
near halo
thorn topaz
#

are you logged in?

dull bobcat
#

whats up with us long

#

it says steam auth timeout but other servers are working just fine

raven mist
#

Steam being down

thorn topaz
#

Rustoria US Long Raspberry Pi server is down

dull bobcat
#

but other servers are good

#

its super weird

raven mist
#

Its partially

#

Unlucky i guess 😛

dull bobcat
#

my base is gonna decay lol

timber bridge
quick escarp
dull bobcat
#

ok

#

thank you

near halo
#

and i used a lot of letters

timber bridge
near halo
#

and nothing worked

quick escarp
near halo
#

WDWDGGWG

quick escarp
#

I see an issue, thanks, will get this fiexd

near halo
#

just putting random letters

near halo
timber bridge
# near halo ye

Looks like our dev found an issue he will fix it asap 🙂

near halo
timber bridge
quick escarp
#

I noticed that if you're already in a clan, the error is misleading

near halo
#

ye that's the clan not found

quick escarp
#

wdym

near halo
#

when i click there it says clan not found

quick escarp
#

oh wth

#

that's an interesting one

#

what's your steam id?

#

ty

shadow dirge
#

how do i fix when the server says steam auth timeout

solid seal
dawn ocean
#

for some reaseon, whenever i try to join rustoria - us long, it gets stuck on negotiating connection and then get disconnected for steam auth. I can join any other rustoria server though

dawn ocean
#

yup

#

just kept retrying and i finally got in

raven mist
civic shuttle
#

!appeal

marble mantleBOT
#

Hey, @civic shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cursive vale
#

i waited a hour on the steam auth

dawn ocean
#

I ended up uninstalling and reinstalling rust, and then restarting my computer before I checked the server and realized it was a steam server issue

civic shuttle
#

wtf is the point of appealling the bans when everyone says nothing changes.. i was accepted whatever that means but ban time hasnt changed or anything

spare widget
#

Doesn't necessarily mean you're instantly unbanned in every case

civic shuttle
#

meaning was pointless

#

as no one ive talked to has ever lowered a ban. so why bother appealling

quick escarp
#

@near halo try now

near halo
#

it worked thx alot

timber bridge
#

Dylan = SignVIP

quick escarp
#

WOO

orchid mason
#

@timber bridge its still doing it

#

took a lil break came back and its still banning me every time KEKL

spare widget
civic shuttle
#

i fished with a guy and got banned

#

how was my ban not lowered in the slightest then? fished with a guy for 3 hrs never seen any sus shit and then next day im banned

#

for fishing with the guy i was banned...

spare widget
civic shuttle
#

ya

#

but i mean i clearly had no idea as we only fished together

spare widget
# civic shuttle ya

Sucks 😦 Blame it on the player. It's temporary though in 99% of the cases. And yeah, it stinks to get caught up playing with someone who was cheating, whether you knew or not. Life goes on

civic shuttle
#

thats whats im getting at why was i banned as thou i knew he was cheating and i still have no clue what he even did to get banned himself

spare widget
civic shuttle
#

i had no clue as only played with him for few hrs so what the resoning behind this

spare widget
#

You'd have to talk to an admin for that

civic shuttle
#

well obviously not going to play with him again

#

cmon like i wanna get banned for association and was aware.....

#

why i asked is i was the only one in the tribe who got banned with him what would be the reason behind that?

civic spruce
#

How do I cancel my vip subscription ?

west mica
marble mantleBOT
next spade
#

i have vip for us long but it put me in a q, anyone know what i should do

golden harness
#

!ticket

marble mantleBOT
#

Hey, @golden harness

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

golden harness
#

!appeal

marble mantleBOT
#

Hey, @golden harness

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

versed skiff
#

help

#

i need admin asap

gentle bison
#

how long does it take to get a response from your applicaiton?

rotund orchid
#

u know

#

my ban is gonna be over by the time someone looks at my appeal

lament brook
#

@gentle bison our staff team looks at the asap. It varies. You will most likely fit a dm through discord

#

Them

cosmic rivet
#

GM guys. Can i ask? If its real to swap VIP to my main acc? If yes, where can i do it? I bought it yesterday, so now i can back to my main from smurf.

somber marsh
cosmic rivet
rough cairn
#

yo could i get some help

small flicker
rough cairn
#

i think a cheater noclipped into my base and stole a bunch of shit

#

like i just got back on and a bunch of my boxes are empty, and also i saw a noclip cheater on earlier yesterday

#

I understand if you cant really help me but idk its just annoying

ancient dune
rough cairn
#

huh

#

all my doors are closed, and my bag was not there so i thought i got raided, so i ran back to base and i had upkeep, so I checked and everything was normal just i was missing a bunch of shit

#

like all my kits

lament brook
#

Magic

rough cairn
#

or shit server one or the two

spare widget
#

Cheaters don't just no clip into bases lmao

#

Stupidly rare cheat that normally is caught super fast. But still, doesn't hurt to keep boxes off exterior walls. I don't think it's anything that's happened in awhile though with reach through/box breaking

rough cairn
#

the box that got looted was not against the wall idk

#

weird i guess maybe a glitch or smthing

#

cuz some boxes were not empty and some where

#

and all the bags are gone my teamamtes aswel

spare widget
#

Maybe insided/weirdly raided and patched up

cosmic rivet
#

How can i contact support? Or make a ticket?

small flicker
cursive vale
#

how do i buy the snowpass

#

is seems the snowpass is our of stock

#

out*

small flicker
cursive vale
#

r u serious bro

#

we rlly cant get it

gentle bison
cursive vale
#

these guys in game wont sell it so i thought u would be the next best

lament brook
#

Get

cursive vale
#

do u guys offer the grass pass?

small flicker
cursive vale
#

what ab to grass pass?

small flicker
cursive vale
#

like

#

the pass to live in the grass cuz we cant get the snow pass

#

to live in the snow what ab the grass pass

small flicker
glacial blaze
#

wym

#

thats not what F12 said

cursive vale
#

THATSD WHAT IM SAYING

small flicker
glacial blaze
#

THE BIG GUYS

#

the ones who sell the snow passes

small flicker
cursive vale
#

these guys

#

legit wont let us build there n r stopping everything

#

saying we need to buy a pass

small flicker
#

they are trolling you

glacial blaze
#

but they made me pay pall them for snow pass

cursive vale
#

i mean they raid my base everytime saying we need to buy a pass'

boreal oyster
#

Seems legit pay up

young heron
#

@here

small flicker
#

/ticket

marble mantleBOT
#

Hey, @young heron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

young heron
#

Done

woven yoke
#

same

young heron
#

please ban hammer this guy

#

THATS just insane you let this guy RUIN your servers

small flicker
woven yoke
#

facts

young heron
#

Its MULTIPLE

woven yoke
#

yup

young heron
#

Just AIMBOTTING from 500 METER

woven yoke
#

two cheaters

hollow raft
#

On the server 32 minutes, 108 kills

young heron
#

THIS is an ASAP FIX

woven yoke
#

lost a scrappy because of it

young heron
#

FIX this

#

This is highest priority

analog nimbus
#

i need help with a ban appeal

small flicker
young heron
#

SPARKY

#

BAN THESE FREAKS RUINING OUR SERVER

small flicker
young heron
#

Get an SOMEONE who can

small flicker
analog nimbus
#

i got banned like a year ago after someone hacked my account and i had to buy rust on a different account and it says ban evasion but i talked to someone like a long time ago and they said i would be unbanned after 180 but im not

marble mantleBOT
analog nimbus
#

76561198876231784

#

thats my account im on now

small flicker
analog nimbus
#

do i need to wait in the support vc

small flicker
timber bridge
hot blade
#

@small flicker i was just wondering if there was someone available to look at my in game ticket?? ❤️

small flicker
hot blade
timber bridge
#

Please DM me when you are around and I will assist you.

formal galleon
#

how i cancel my subscription?

marble mantleBOT
ancient flare
#

can someone plz answer my ticket?

#

its been almost 10 hours since soemone has looked at it

#

and no one is answering my ticket when around 6 to 7 admins online

near halo
#

Only option you have here if they are controlling this much of the snowarea

hot blade
#

may i get help please

#

<@&274971100184576010>

lament brook
#

What's up?

whole tide
#

Can i be unmuted on 5x nobps 8man. I meant to say Im just gonna seal with my 10k frags, said Im just gonna seal with my 10k f*ags. typing to fast i guess

lament brook
#

@hot blade ?

jade oxide
hot blade
#

@lament brook i need someone to look at my rust tickets please

#

the only reason im rushing abit is just because i have pretty good proof this person isnt legit

red ibex
#

I also have clips for the same person

jade oxide
#

@hot blade @red ibex , it doesnt usually happen per request, they will be looked at whenever an admin can do so. 🙂

hot blade
#

@jade oxide ah okay m8 thank you

whole tide
#

6hr. not a big deal.

#

wouldnt mind being able to chat before i hope off however

small flicker
hollow tundra
#

how to make a ticket

#

getting threats of doxxing me and leaking my address

subtle cape
marble mantleBOT
#

Hey, @hollow tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

foggy plover
#

/ticket

marble mantleBOT
#

Hey, @foggy plover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @foggy plover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

foggy plover
#

bruh

#

what ever

#

oh in game sorry

jade oxide
topaz moat
#

I was not banned for cheating, ALTHOUGH I NEVER PLAYED WITH CHEATS!!! What to do

clever gale
topaz moat
#

Where to submit it?

topaz moat
#

Senks

small flicker
#

!rules @mighty moon

marble mantleBOT
idle hollow
#

disconnected eac temporary cooldown in effect

#

I can't connect, I have to wait for 13 mins why?

boreal gazelle
#

Like a lot of lag happening

#

Nothing we can do abt that since its an eac "timeout" though

idle hollow
#

I see

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lyric narwhal
#

i've been trying to get an answer of which using nvidia inspector to lower lod bias gonne get me banned

lyric narwhal
#

lowering the lod bias from nvidia inspector is gonne make the game look like mineacraft with the lowest mipmap levels made for the game

#

its gonne look the same as when u used 15 mipmap level

#

i can send a pic 1 sec

#

basically gives me a massive fps improvment as well as more clear vision

toxic shard
#

that's the kind of things that will be blocked later on by FP, there is usualy a slight delay between implementation/fix

lyric narwhal
#

its been there since nvidia inspector came out tho

toxic shard
#

actually if you check the video title it says "patched"

lyric narwhal
#

its the unity command mipmap bias

#

that has been patched , although still too many ways to do it

jade oxide
#

Wouldn't that classify as having an unfair advantage over others?

#

e.g having grass removed, others cant see you, yet you can see them.

lyric narwhal
#

well grass is not removed its just 1 pixel ?

jade oxide
#

"Abusing glitches/bugs to gain an unfair advantage is not allowed. " < -- Within our rules.

toxic shard
#

give it a bit of time, driver based issues takes a bit of time to fix, you need to test over a large range of hardware to see the side effect of your fix, ...

jade oxide
#

Im sorry to but in btw, just saw the messages

toxic shard
#

it's not like : I do the change and it's fixed, you need to carry test with all others to see if there is no side effect, it's a pain to fix

lyric narwhal
#

true but on the other hand pretty much all games dont mind the user using it

toxic shard
#

also if you reach the point of using it ... well RIP you, you will get bored fast, the game is shit looking

lyric narwhal
#

false its when i got bored of the game that i started doing stupid stuff

#

also fp is kinda wierd trying to run the game in dx12 got me game banned

toxic shard
#

changing anything in the game get you gameban yes

lyric narwhal
#

ok so another question i'll try to reach out to fp + eac and ask about it , if its allowed am i ok to use it on your servers while having nvidia replay always on ?

toxic shard
#

you mean shadowplay ?

lyric narwhal
#

yea

toxic shard
#

personally it's always on, best way to record proof of cheat/...

#

either as an admin or as a player for when you create a ticket

lyric narwhal
#

yup so incase i get false server banned i can get u an evidence that it was just a nvidia inspector thing

toxic shard
#

servers are not able to detect that, therefore if you get banned it's not for that

#

therefore your record would be irrelevant

lyric narwhal
#

yea but if an admin spectates me idk if thats a thing anymore , and sees me shoot through grass its just me using lower lod bias

toxic shard
#

you might get banned, and record won't change anything