#support
1 messages · Page 90 of 1
i already appealed like 5 days ago with no response can a admin help me??
Still banned
@jade oxide help me 76561199159282287Please help me to check,I was banned by vpn
Let me see if I can do anything for you, one sec.
🙂
ok Thanks
You should be sorted
Try connecting in 5-10 mins. Should be fixed.
@jade oxide thanks, Just now it shows vpn ban
i already appealed like 5 days ago with no response can a admin help me??
Try in 10minutes.
Hello there please send me your steam id
@jade oxide I won a vip, can I give it to my friend?
Hey guys having a quick debate with a friend, was wondering if any admins could help me? I'm wondering how many actual VIP's are available per server since it says out of stock.
Unfortunately it seems that you will have to wait ~180 days.
Yes, you can, when you claim it, just give them your friends profile. 🙂
We aren't able to disclose the amount but check #vip-stock-alerts if you'd like to be notified when they restock 🙂
Thanks luke, would you be able to say its under the realm of around 500?
That is what my friend is saying. I dont believe it is that much.
ok,ty
And who should I write to about it?
I will notify the banning admin so they can take a look.
help!!! i got vpn ban
okay
@jade oxide Hey, can you look into my ban. I just recently bought the queue skip for Eu medium then tried to join first time it gave me network error "Invalid connection state" when I rejoined again it banned me for "bug abuse". ID: 76561199308311657
Hey there, I'd suggest you to create an appeal using /appeal.
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
/appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
why my skinbox not working on 2x vanilla eu
You don't look like you have the donator role has it run out?
Fixed, try to connect in 5-10 minutes. 🙂
i just bought 2 hours ago the skinbox role for 4 pounds
Can be quite instant, can also take a few days..
who to write on the vip transfer
Where did you win the VIP?
@jade oxide thx
Please make a #payment-support ticket if it's not working and you entered all the correct details
Usually its #payment-support
i have the golden name but no skinbox
Try Relog i would suggest
Last month there was a giveaways and I won there I have a screenshot
Thats fine, you should claim it in #payment-support, when they are requesting a steam ID, give them your friends. 🙂
authentication keeps timing out and it won't let me into the server
what do i do?
!verify
Hey, @analog narwhal
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
thanks
Did u use an elevator?
<@&274971100184576010> help please i dont want to
yes
just tp me outside bro i dont want to kill we already saw 6 bugs
These are bugged after the update unfortunatly. Not much we can do about that :/
yeahh it still didn't work i assume its because its full or smth
we are 3 in water with loot
wyd mean bro just tp
almost 20 ppl having same issue right now bro
<@&274971100184576010> just tp outside and check chat everyone is having the same issue
I made sure my account was verified and the authentication isn't goin through
it just keeps timing out
You get timed out from the server?
Can you help
Could you made a ticket in #network-support-old please?
timed out when i try to load in
yes i can do that
why no one is helping
If it's regarding a player report, you can use /ticket add Report text in-game
We can't interfere with gameplay unfortunately
but it's nothing that happened in game
ok bro then fix the gamer
Could open more slots in rustoria us medium?
The slots won't increase anymore than they normally are
Why is there no discord ticket?
Some countries don’t have discord so it’s easier to make them ingame for them.
I am sorry to hear about the issues you experienced
However we are not the developers and cannot resolve these issues
What is the report about?
I can't talk here, if I could I would have said it and I hadn't asked to send you a message
Support?
yes
Hello, me and my friend have a problem claiming the etra point by subscribing in youtube
Is it only us or its a general problem, thanks!
Youtube is broken at the moment and cannot be fixed sorry
I can help you with this @rain tapir
Able to join voice?
https://discord.gg/w5pByf5Z
i did
why is it even being wiped whilst it wiped today
@hallow rain #payment-support
Admins help me pls
What help do you need?
I just got banned for cheats can i know the reason? i play without cheats
2x vanilla
Ebu sho parovoz
!appeal
Hey, @compact dew
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Make an appeal
Ok
Did you get this sorted?
i need
yo admins i need some help dog
admin
gamebreaking glitch i need some help
trying to rn
Hey, how can i help?
Hey, How can i help?
nevermind
some glitch but i think it fixed it self
i was on an elevator and i got kicked from the svr, my tm8 said the elevator and all the doors dissapeared. then i spawned under the map in a totally different location @dull wraith
Free to jump in a call?
hey is the rig respawn on toria long broken
Try /skin
@rain tapir ?
One sec my pc restarted
Ok
is EU main super laggy for anyone else?
yo can an admin or someone help me out, theres a fucking glitch that made me tp and die instantly, go under map, and get kicked from svr
RUSTORIA CAN YOU FIX THE TRAIN SHIT ON EU LONG U GO UNDER THE MAP
its bull shit
@unkempt imp @digital harbor #announcements - This is an issue with the game, Facepunch are aware and working on a fix - Nothing we can do at this stage I'm afraid
wtf dude, i just lost 2 kits because of it
ive lost a full inv of comps
@spring heath Any help i can assist?
If I pay what I have done and they have not given it to me
i do one
Then you should wait patiently.
Yeah, it sucks when bugs and glitches cause inconvenience, but this sort of thing is as old as the game itself, for better or worse. We don't interfere with gameplay, as frustrating as that is for you, can only hope that Facepunch fixes the issue as soon as possible, and it'll be back to business as usual 🙂
😢 i was in rustoira eu long and i went underground train so server glitched to me and i get moved under outpost and then i get kicked from the server and now i have q 😭
look i am play and i get bug and aim did
come privite
@raven bison
why the boat is only 3 seats?
How cani help
Its the new update
Hi
The keyboard is bugging me, it won't let me move
it happend to me and now i'm in the q
i just got banned after my ban was lifted??
how long does it take for someonme to review my ticket on the website
I have been next in q for 40 mins?????????
it seems like 5 days and I still haven't been unbanned @Luke ty bro
you banned me in offline ty
steamid 76561199414381159
Did you get on to the server before you got banned again? it can take 10-15mins for the unban to go through
luke please check my appeal and ban
i got banned then unbanned today and banned again
Do you use a VPN?
no
I'm afraid you will have to appeal again, What does your message say?
Whats your steam ID? i'll take a look for you
76561198324455461 when i got banned i was talking to the admin and tell him that me and my brother are on the same ip and i got assication banned then banned for hacking today
i have proof
/appeal
Hey, @crude oxide
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
staff?
hello, AWZ3 could you tell me one of the admins to answer my ticket that I am Spanish and it is late and I want to go to bed
@west mica
Hey how can i help?
I will message the banning admin about this for and will ask them to send you a DM
ok thank you, and if you look when i was banned two accounts were on the same ip which one was me and my brother
i get banned when i join for hacking but i dont have any hack
Are you able to jump into voice?
!appeal
Hey, @lament sage
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I paid for hero yesterday and now its saying I dont have permission to use my kit?
hello, AWZ3 could you tell me one of the admins to answer my ticket that I am Spanish and it is late and I want to go to bed
@west mica @dull wraith
Please check #announcements
This is a bug facepunch are aware of. They should hopefully be releasing a fix. Unfortunately at the moment the only way to get out of it is to F1 kill
TY
<@&874995535881326632> we are under the sea
can u please do something
we were going to tunnels and we are gone
can u please check?
<@&874995535881326632> hi i have vip and not sure why im stuck in que?
need to f1 kill then go back for your body
<@&874995535881326632> problem when u take train im in water stuck
@dense coral @west sorrel - #announcements message - Facepunch are aware of this issue and are working on a fix, but there's sadly nothing we can do to help at this time. If you're unable to move, you'll need to F1 kill, and try relogging if that doesn't solve the issue 🙂
me and my friends were at water treatment underground train entrance at the bottom and we had a tone of stuff and we called elevator and we got hit by some sort of curse and and we got put into an alternate dimension where our bodies are stuck down there but in our pov we were moving, and when we went up our base was nowhere to be found so i f1 killed and my loot was down there even tho i was where our base was supposed to be. When i went down to grab the loot everything was there and when i walked into the elevator i died, fell through the floor, and got kicked from the server and we lost some of the loot so idk
ik it sounds bs cs i made some jokes but im so deadass like idek wtf happened
Yo
how to report cheater
Can i get my Q skipped because of a bug that no longer let me move and I had to restart my rust
!report
Hey, @signal stone
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
DM me
give it a few more minutes
bru
me and my friend just got banned and it said take a break on rustoria medium, we have done absolutly nothing
!appeal
Hey, @floral panther
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
need help linking discord
whats the problem
can i link a pick in here
says i need to verify my account but i havent received anything
/LINK
Hey, @red pollen
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
yes link my steam and twitch but the last bubble has an x for some reason says wont verify
A door in my base is completely glitched, I need an admin
admins do not interfere with anything in game sorry
my force is getting ruined cause im banned for nothing
!appeal @floral panther
Hey, @floral panther
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i did
please be patient our staff will get too it as soon as possible
thanks you Drwest
sorry man you can try putting in a ticket but 100% admins do not interfere with anything in game
do the servers that wipe on friday wipe tmr still due to todays force wipe?
making the server be up for less than 24h
10x wipes, 3x will not
i bought vip for the wrong server what do i do
cheaters on rustoria 5x solo/trio
Hey, @glass sierra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
thx
please help i was underthemap and someone kkilllled me
hello, playing on rustoria eu main (weekly) and some other ppl including me stuck under the map in the water.. need some help
We're currently investigating an issue affecting some maps, with players being unable to move in the underground tunnel network. We'll be deploying a fix ASAP.
Apologies for the inconvenience!
142
@subtle thunder
alright, thx
rip my loot ):
I see that you are in the waiting for support call, do you need anymore assistance?
Hii how can i open ticket???!?!!!
For what exactly?
I was under the map
And got killed with full inventory...
It's a Rust issue, nothing we can do about it.
i got kkillled too bruh
Facepunch is trying their best to fix the problem.
All my loot is gone u cant help me?
No sorry, the admins do not interfere with gameplay.
is there a queue skip
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
How do I make a ticket for an in-game glitch. I keep having an issue and my game is not loading loot boxes and I keep spawning under map when I reload. it started after getting kicked going down elevator for tunnels. cant tp either US toria 10x. TY
Do admins remove walls on the 2x?
i just waited 4 hours in queue on rustoria US long and 5 mins in my rust just crashed and now im in queue again. is there anything i can do?
Admins do not interfere with game play unless a monument is walled off.
No, it seems like you can connect back to the server so there isn't anything we can do to help.
/auth
Hey, @quiet moon
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
/auth
Hey, @wispy estuary
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
/auth Discord
Hey, @wispy estuary
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
/auth steam
Hey, @wispy estuary
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
/auth Steam
Hey, @wispy estuary
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
anyadmin i got stucked under the fcking map, going down trains
yes
any admin <@&274971100184576010> ¿?
We're currently investigating an issue affecting some maps, with players being unable to move in the underground tunnel network. We'll be deploying a fix ASAP.
Apologies for the inconvenience!
161
one tp bro loser all loot ¿?
It's a Rust issue, i recommend avoiding trains.
No, admins do not interfere with gameplay.
are the events timer disabled in rustoria servers or is it disabled for me ?
also if its disabled how do i enable it
/auth Steam
Hey, @wispy estuary
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
/auth youtube
Hey, @wispy estuary
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
friends, hello. connecting to the server - throws out (reason Hacker). never played with cheaters and never used software myself, please check and unban
/appeal
Hey, @urban rampart
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
they have to kill and respawn and they should be able to get the loot back
Just wanted to let you guys know--- I'm on Rustoria.co - US Small with a buddy, we did an underground run got 800 scrap and went to outpost and he was playing poker and it's very glitchy (#1, If a player goes All-In it instantly runs it out without needing a call, #2, sometimes cards are missing from the flop, and #3 him and the player he was against got kicked offline at the exact same time). By the time he loaded back in it said he died to the cold (he was wearing wolf headress, poncho, etc. and outpost isnt even in the cold) and didn't have a death marker in outpost, and his body bag had disappeared by then. -800 scrap on force wipe very fun.
what does the loot bag spawn on the ground above?
need to make a bug report with face punch that's a game issue not a server issue
very cool
no admins don't interfere with gameplay
its your stupid glitch tho lol
XD @median echo
its not like we chose too be under the map
nope its a game issue not a server issue
BRUH
i need help
same
why i got eac ban form server ?
U aint get banned from the server lol
@karmic merlin is there anything I can help you with?
Yeah I got banned just a second ago not really sure why
@lament brook why i got ivasion ban form rustoria server?
!appeal
Hey, @lament brook
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
It says i was player with a hacker
Both of you need to fill those oute
@lament brook hey can you help me 1 on 1 with the loyal kit
join #368790610783764480
Thx
<@&274971100184576010> waiting for support
1 sec
just link your accounts
need to do discord to
i got teleported under the map and cant tp out what can i do to get out
can you look into it sparky im feining for the shop
How can I help?
can u message me
You will need to report it in game using /ticket add <message> in-chat. I am not available to investigate right now.
ok
These tickets go straight to our admins that are available and investigating. 🙂
/auth in game
Hey, @tender obsidian
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
i need help i placed roofs for breach peaks now there messing up my wide gap as the game thinks there in the wy can u ent.kill them please as its messed up my 50 man teams build
I'm srry but we do not interfere with gameplay
shors
Not able to use my /shop in EU 5x
Saying to link my steam but its already linked
i cant as theres no soft side brother
no one cares dizzy
i just bought vip by accident
i have bigger issuues
i need refund pls
@mortal bluff there's nothing we are able to do about it its a rust bug.
@fringe tapir #payment-support
tp out bruh
im loaded tho shors on the dl tp me out
Nope
alg my teammate will just go fck himself
There is nothing we can do. Blame the update
accidentally tp me out no ones stopping you
Is it possible to report cheaters on discord?
no /ticket in game
how i make a ticket in discrd
cant
go to the donate website then click on account and it should tell you
ticket vip 9200 pls
Guys I buy only eu main bio and I get us 2
!appeal
Hey, @static dove
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Rustoria 5x US just went down??
cuz i got banned for hacker association
yes, we are making admins aware
dont play w cheaters then
but like
ty ❤️
jus seeing if i could say why i should get a unban yfm
I was in the middle of something very important! collecting some berries
irl or in game
both
jenx get me a admin pookie
make a #payment-support if its not working
why
i just need one
why
i had like 2k hours on that server i just tryna get back on it its been a year🥲
simply dont play w cheaters
our money man is eu time so he might be sleeping but he will look at it tomorrow or asap
shit was a year ago and he wasnt cheating he was jus ban evading
ok im done saying it now lmao
still rulebreaking
so server might be down till tomorrow?
is there a skinbox for vip
yh
no I mean for his payment ticket
depends on the server
us long
@hushed finch
us long
no
do we have an ETA till servers back up?
few minutes, admins need to check and boot it again
what do u need
will there be a rollback
to grind barrels like a goblin
prob
most likely but not very bad
fuckkk
revive zeus 5x😢
it died for a reason
cuz best clans got banned
hmmm
best clans getting banned for something going against rules...
i wonder what made them the best
wok on top
my fault
always sum nerd like this
awps crying in a support chat lmao
Guys I buy only eu main bio and I get us 2
5x up
who is cryinh wha?
im asking for a admin , to support me..
No
No it will go on to the server automatically.
How can I help
You will need to do it through the website.
put me on a watch list or sum
hear me out tho
nvm alr thnaks
i appealed like a year ago
so it just says appeal denied
yeah but like bru its been a year
I will reach out to the banning admin if anything changes you will be contacted. Make sure you are linked so you can be contacted with any changes.
!link
Hey, @timber bridge
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Don't get your hopes up though.
i mean ive gone up 2000 hours since my ban and havent been banned on any other servers. i kinda got screwed had like 1000 hours on that server😢
thank you though appreciate it
No problem again this doesn't mean you'll be unbanned it just means the admin will take another looks and possibly reconsider.
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!steamid @near halo
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
cheater on us long
Hey, @rocky gulch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @rocky gulch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
<@&274971100184576010> had a couple tickets up between me and my friends for a while now just wondering is there anyway to check the status on them
doing /ticket list (in game) will tell you if your tickets have been responded to 😄
thanks
/ticket
Hey, @junior ocean
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
any admins around for vpn ban?
/appealcn
您好, @mellow hill
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
Link your accounts to get special rewards in-game.
any admin??
What’s the problem?
im so bug at rustoria x2
Wdym?
the server kick me nd when i join again im under the water on the map
If you F1 kill what happen?
can a admin freaking teleport us out when the server is bugging with being on the water

sorry they cant do that
as the only server in rust?
wdym?
why can other servers teleport you out, but you cant?
you mean other rust communities?
they have their rules, we have ours
@runic marlin any chance you can help me ?
and yours is no support?
Rustoria, as an official server has a rule that Admins are not allowed to interfere with Ingame events. Unfortunalty that means you'll have to f1 kill if youre stuck under the map. this bug is known by facepunch and is being worked on.
So you have a bug in the game, that you are well aware off, and just watching it unfold - just seems a bit odd.
Guess other main systems in every firm does that as well
when the wipe is on 3x eu, I don't really understand something because there was a wipe from the developers of the game, in fact, then there will be another wipe?
My friend is VPN banned if an admin can help me. Thank you! 76561198288103931
@wicked night have him appeal
Did he make a appeal?
hello I was banned can I find out the reason
/appeal
Hey, @wary jolt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
cheater on eu long
Hey, @jaunty condor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
make a ticket in game
@willow echo i did
us long crash or what?
yeah
Chat mod rustoria us main
hello why when I enter the server Rustoria.co small kicks me because of the ban cheats
!appeal
Hey, @orchid ermine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how do i report
/ticket
Hey, @stuck violet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey sparkyy
hi
Me and my friend were on oil on us long vanilla and the server just unexpectedly reset, someone boated after reset and took our loot as we died to the scientists when it reset. Is it possible to get our loot back somehow as the server never notified this reset so we never could of got off oil
/ticket
Hey, @stuck violet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
unfortunately no admins don't interfere with gameplay
well what are we supposed to do, we lost kits over the server going down with no warning, and it wasnt even to people it was to the scientists that respawn when a server resets
main dawn?
yes
<@&692817764573773856>
Do you need help with something?
HELLO, I was kicked from your server, I don't know if it's a ban on my side? if yes, what reason? i can't get into the game. Please help
What message did you receive when kicked or when trying to connect to the server?
disconnect running to main menu
rules popped up for me, but now I'm connected. strange
How I can get role donator on ds server?
Does it give a reason or just says disconnected?
Ok that’s great maybe a connection issue or maybe a server crash I’m not sure. I’m at work just trying to help when I can. Happy you could reconnect!
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
I’m donating yet
any admins on?
You have already donated? Have you become verified?
Not an admin but maybe I can help?
on long
we have run through and cleared it of anyone, waited an hour
and its not spawning
That’s a good question! What server? I’ll forward it and someone will look into it as soon as possible.
oil rig spawn time increased after force wipe
👆
maxim ;D
hey i can’t make a ticket, why?
Are you on RTG
With the airfield elevator glitch thing. Do you know if my body will be where i was under the map or in the elevator?
i dont have the answer to that one but i would guess where you died at
Okay
Try restart your game
are trains unusuable
Elevators are glitched since update I’m afraid
All?
ok but im under the map with ak
lmao
Yeah it sucks but not much we can do about it I’m afraid
can you not tp me out?
its a game glitch
i restarted twice
im free
Great to hear 🙂
Nvm
When do the eu servers wipe today? (Zeus and 10x)
i cannot buy vip in eu long
Need eu long vip can u add some ?
no admin online
@balmy cypress excuse me
What’s the problem?
Out of stock
EU Long is out of stock. It will re stock as other players VIP's run out. You can get notification for this by following the server role in #vip-stock-role-assign
i restarted rust and i log back in and im swimming under the hole map but im solo and its bassically all my loot can i somehow get my loot without dieing
No sorry it's FP bug we cannot do anything about just waiting for a fix from them.
💀
我就不补
why is there so much dee on eu long rn?
Im trying to log on to rustopia.eu main with vip but cant because it kicks me out and says EAC : Authentification timed out (1/2)
Anyone knows a simple fix?
restart game if still verify ur game files
Didnt help me, did it like 3 times
verify ur game files aswell?
yup
got alot of EAC : Authentification timed out (1/2) restart the game and i can join idk
I googled how to fix but still didnt fix that. i might redownload rust ig
Yeah idk whats happening
normally whenever i get that i just hit retry and it insta works
Yea same
Rustoria or rustopia ?
rustoria mb
Try to restart ur internet
Lol whats happening
Sorry but this is FP bug we cannot do anything about just waiting for a fix from them.
Admins do not interfere with game play I'm afraid. If your on the modded 3x or higher you may be able to /outpost
when i load in to us long i kicks me saying im hacking
!appeal if you think this is incorrect you can appeal at the below link
Hey, @solar harness
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
underground/metro is broken btw do not go there
never played the server but when i load on im on -1 ping
bag users Vanilla x2 EU j13 sitting in Rock
Please create a ticket in game for this using /Ticket and an Admin will review it for you
!TICKET
Hey, @compact apex
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
My current vip expires in 5 hours, (which i already cancelled) but i want a new one and its currently out of stock, is there a way to extend my current VIP?
is rustoria main down?
Why are boats only 3 seats?
My friend is VPN banned if an admin can help me. Thank you! 76561198288103931
When is long gonna be back up?
Yo can anyone help me i keep getting a game security violation (#0000001#)
where is us long what the heck
US Long should be back up again shortly, it's booting
thanks caelifera
Why cant i join the main rust discord?
i appreciate ur prompt update.
See if you can verify your game files in Steam
Trust me i have like 2500 times
That's not an answer I can give you
@wispy loom Would it be possible to be que skipped ?
Should be fixed now
Unfortunately not
Thank you so much
I don't believe so, but if you want an official answer you can open a ticket in #payment-support
HOW long will it take to boot
It's nearly done now
ALR
It got restocked so i just bought a new one, thanks anyway 🙂
US Long is back up
connect long.rustoria.us:28015
Perfect
It's some kind of client issue, so I would try to look for something online and otherwise contact Facepunch support through their website
Your best option is to play on your brother his account
If you have any questions about VIP you can open a ticket in #payment-support
Ive contacted facepunch once and they said im not banned or anything and i dont know how to fix this
What are the requirements to be que skipped ?
VIP
Youtube / Streamimg wise
Bart ?
Omggg
Xdyea bro
Im tryna get que skip
🤣🤣
But snuffy is not playing so just seeing
How u been ?
https://donate.rustoria.co/ easy as
how do i have vip, yet im in a Q? 2022-12-01 19:06:53 Rust VIP | US Long
My VIP is active but I am in queue on Rustoria US Long.
SAME
#payment-support make a ticket and the will look at what the issue is with your VIP
Your VIP has expired
reconnect and should work
Hey, I did an an appeal 4 days ago and haven’t gotten a response. Is there a way for admins to check the progress on an appeal.
REDEYE and GRUB destroyed AK FFA arena. Bullets are not hitting them and everybody left... can u make something? I cannot write ticket on training grounds server EU. Ot its ok that they re testing cheats here?
F7 report them
@crystal orchid I can't join voice but how can i help?
!ticket
Hey, @crystal orchid
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please use this to report cheaters
pukis can you assist me?
no need to stay in this vc channel then ?
yes
no its okay,
kk
admins check tickets soon as they can
i dc'd now im stuck in debug, no way to spawn or tp or kill myself
was using elevator
yeah currently there is a bug, but fp trying to fx it.
try F1 and type respawn
you gotta run back to your body
its outside of the map
then its lost eighter way
i dc'd in elevator and now im swimming in walls
rip, dm tho atleast i can play, ty
f1 respawn doesnt work
!appeal
Hey, @sleek meadow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @fierce turtle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@balmy cypresshi We can talk about it, caretaker
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
There is management
How do I get in-game support?
76561199365767414 VPN ban
admin
admin
Please us /ticket in Game to report rulebreakers bug etc.
@minor templeHello, can you help me check? I can't access the server, I joined the server to remind me to hack, but there is no hacker in our team, my team is still playing the game
76561199365767414
I turned on the VPN in the game
Hey is this still an issue?
Please appeal at https://bans.rustoria.co
I submitted it, but there was no reply for a long time. My teammates are still in the game, why can't I get in
Server rustoria eu main, help plz admins HitBench (bag)
i cant set home i built it i have privilege
@wispy loom I'm having a debug issue if you can help me out.
<@&274971100184576010> Need help Server rustoria eu main, help plz admins HitBench (bag)
u mean bug?
reason for mute?
if FP bug we cannot do anything about just waiting for a fix from them.
i have also been muted, without reason
Nice
i am not having this
either u re decide your decision or were in trouble
<@&274980199668645888>
i would respect if my issue gets resolved in a well behaved manner
What exactly did you write?
Ni
thats all legit
i wouldnt lie
how huh
and did other players continue a word?
i wrote, ni to someone by mistake instead of NO and then someone finished it and i get muted
bro i dont know
yea exactly
like guys cmon 😦
its ridiculouis i dont even know who they are and i get muted
yea some piss randoms
muted
n* its shonzyyy not shomzyyy with the m
BRO WTF GNRAL
shonzyyy not shomzyyy
@glad rover @white crystal Hi there beautiful people, unfortunately the mutes will remain as you were a part of the process of saying something not nice :( feel free to appeal it but i would call the mute reasonable 
THATS IT
get jebaited with my name :O
bruh what did i say lol
same thing me n bean did
wdym, i didnt do anything wrong
L
and i got muted for 21 hours
nah cuz u typed shomzyyy with m not n
I WROTE NI INSTEAD OF NO BY MISTAKE AND SOMEONE FINISHED
pretty sure it was corrected...
BRO SAME
nah bro it was a spelling mistake
Mmmm
ok i dont know what hes saying, i genuinly fat fingered
it was a bit of sarcasm to make my self less depressed with what i just said
What's the issue guys
muted when i misspeled no
instead i said ni
and someone finished it off with ger
yea
Mute will remain.
WHAT
You can appeal your mute here: https://bans.rustoria.co/ if you believe you were wrongfully muted.
bro
nah u wont unmute me anyway bullying me bcs i have 346 subscribers
I need help..
hey! with what do you need help with
i dont know him^
@unique dewCan I talk to you
you can dm me yeah!
I can't send you a message
should work now
i need help cheater in server
!ticket
Hey, @inland hedge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @inland hedge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
cheater is playing from different account
Hey, @idle rampart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
he killed us in dark and shit we ticket him 10 of us that guy have 100hours and he is trippling people and killing in darknight insta
ADD SLOTS PLEASE RUSTORIA EU MAIN!!!!!!!
cheater name milux
Hey, @idle rampart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!slots
Hey, @orchid wind
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
!slots
Hey, @orchid wind
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
76561199365767414 This is a VPN ban
@raven mist@raven mist hi Can you take a look at it for me, handsome
how long is 1-3 business days?
1-3 business days is exactly that, one to three working days. Monday-Friday
bro im wait on doing a wipe but i cant load up cos it says im hacking
I'll try to see if I can help you with this, hold on please. 🙂
You should create an appeal. Either an admin will be in contact with you or you will be denied/unbanned. 🙂
i have it said 1-3 business days
Well, now you've gotta wait. It can be quicker, it can take slower. There are many players that require assistance, can't serve everyone at the same time, admins are also ordinary people that have a real life outside of Rustoria. 🙂
@honest patio You need to appeal for an unban, no VPN has been detected. 🙂
ah thats so annoying
I understand, however thats how it works..
Hey guys, I'm playing on EU 2x Vanilla and while using metro tunnel system in Train Yard me and my friend have been teleported off the map and we stayed glitched until we suicided. It happened multiple times, so we cannot use metro and also we lost a lot of loot there. Can you look into it?
some one had that bug as well
Its not a bug on our end but Facepunch
We're currently investigating an issue affecting some maps, with players being unable to move in the underground tunnel network. We'll be deploying a fix ASAP.
Apologies for the inconvenience!
277
guns dont lose durability in turrets right? its not going to break?
(on all servers)
they dont loose durability
pls check tickets 9213
It will be looked at as soon as possible. 🙂
So a cheater that got banned yesterday on toria main has his teammate back on server still cheating
my whole team has reported him but hes online rn upgrading his base
and the guy that got banned is back on new account
a man is making a bug can you teleport to me my name is aloneinkarsvegas server 2x vanilla
Just make a ticket and be sure to F7 him aswell
me to
this is happening on 5x
i reported and was told it no one was sending tickets in so it must be my client
US or EU?
its US
Nice server, 3rd time glitching under the map sea main...
its not just broken tunnels. everything despawned in outpost as well
i got stuck under the map and now i have to f1 kill and lose all my stuff
did you go to sleep there ?
no
help im under map
i only logged after support told me it was my client
then i came back under water
but i left outpost before i logged
if you been away for longer then 20m/30 min it will auto kill you its been like that for a long time now its to prevent pewople to sleep in safezone with all there best loot
i wasnt
again. i came into outpost and there was nothing. i left outpost after making a ticket. i was told it was my client and to restart. i restarted my game. took maybe 2 minutes tops.
well latest update still has alot of issues the will come out with a patch once the fixed it
came back under water. multiple people on the server have said the same thing
so i have to f1 kill. lose everything i got from cargo and what not to hope my game works for now..
its a FP issue doubt the can do anything for you it sucks but you need to farm again i guess
Indeed a FP issue atm, its being looked at tho
sadge. thanks for the responses though.
/auth
Hey, @faint thistle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
You is there any mods in here?
If i where to make a staff app, how would it/where would it be answered?
Do you have an admin who can help me?..
Just lost a sar because i got disconnected in the outpost elevator
whats up?
I am under the map
You would get a DM whether or not you were accepted or denied.
Help me admin plzz tp me up
Admins do not interfere with gameplay
3X CRASHED
?
Give it a few mins to boot up again
3x EU is booting
Who should I beg for free VIP?
Which server?
Zenzen ur too nice
^
I meant who from the staff team 😄
Which server would you like VIP on?
[EU] Rustoria.co 1/12 - 2x Vanilla
Send me your Steam 64 ID please
76561198311581679
Damn ZenZen
The monday one, right?
Tips fedora
yes
Awesome 🙂 You got VIP on there for a month. Have fun
Cheers, if you ever need vip somewhere hmu 😉
No worries. Just pass it on somehow someday with something randomly nice to someone else
Sure thing 🙂
chat moderators for that?
I understand but it would be a double edge, some people would leave "fake" reviews or comments about staff that we cant just verify
Passed it on 😉 https://files.tryhard.cloud/s/w2TqX62cSCJEDWW/preview
exactly
is there a jeffery here?
whats the nerf in tunnels?
@sleek moss
?
<@&274971100184576010>
How long does a restart take?
I need to speak with an admin apparently
regarding the #announcements what the are doing is trying to come up with a fix for the tunnel issues people are having after the above update
So using scripts to buy fertalizer isnt bannable?
Thanks ❤️
reeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
🙂
fix us main
Booting up
good evening, how to fix lags (tp heroes, long opening of drawers and doors)
Where is my toria main Uwu
whats us main IP?
Im stuck at EU Main in Airfield!! <@&274971100184576010>
connect main.rustoria.us:28015
You will have to f1 and come back to your body
Здравуйте меня забанили на растории еу smoll без причины что мне делать
Hello I was banned from the eu smoll rastoria for no reason what should I do
Hey, @wind wind
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
