#support

1 messages · Page 76 of 1

low fulcrum
#

I filed an appeal, and 3 days ago I did not receive a response

runic marlin
minor temple
near halo
#

caN i get a chance at a unban appeal

shell pawn
sharp yew
#

How do I use skinbox on servers?

spark steppe
#

the steam group link, youtube sub and twitch follow arent working on the website

minor temple
minor temple
light fable
#

Is there a chance to check unban appeal today? I got left 3 hours of ban and i wanted to play this evening.

dry palm
#

Any active admins abke to come check some guys out on us Mondays I've put tickets in but this whole group is sus as fuck

tough bane
lament brook
#

@bright glacier anything I can help you with?

livid sky
#

Hello, with whom can I talk about the ban on the server?

runic marlin
violet pasture
#

hello, is it possible after 6 months of ban, to file an appeal again?

dry palm
livid sky
runic marlin
marble mantleBOT
#

Hey, @livid sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic marlin
livid sky
runic marlin
#

!steamid @livid sky

marble mantleBOT
livid sky
runic marlin
#

Looks like your bans are permanent

livid sky
violet pasture
#

unfortunately, it was not our fault that we were banned with the guys, but they were banned today. although the status was the same as ours. we have always played cleanly and honestly, but because of the big change of players in the clans, bad guys come across and we got into this situation because of them.

runic marlin
#

The bans will stay

violet pasture
#

ок

livid sky
marsh folio
#

hey my vip got taken away for no reason

hasty trellis
#

what are my chances for post chat moderator

thin plover
#

try your chance there, the worse they can say is no 😉

hasty trellis
#

I already applied

#

how did you get on the post chat moderator?

#

why do you need a level?

thin plover
#

what do you mean a level?

hasty trellis
#

I don’t know, it says that I have 583 boosts

#

and that I have level 3

thin plover
#

oh you don't need any level or boost ahah

hasty trellis
#

What server are you a chat moderator?

clever gale
thin plover
#

I am able to moderate any server

#

but some people only moderate vanilla or modded server

hasty trellis
#

o i think o very good

thin plover
hasty trellis
#

you deserve such a position to be a moderator on all rustoria servers

#

rustoria eu main

#

how many hours do you have in rust?

clever gale
eternal cloud
#

where i can open ticket for hackers

clever gale
marble mantleBOT
#

Hey, @eternal cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

velvet flax
#

Rustoria 2x will wipa today?

naive kindle
hasty trellis
#

How to become an admin's friend

#

?

clever gale
#

And they will be nice to you back 🙂

toxic shard
#

naturaly nice

hasty trellis
#

Thanks

thin plover
#

they are human just like us lmao, they are always happy to chat

toxic shard
#

not sure about that

hasty trellis
#

If I become a chat moderator, I will try to make friends with the entire server administration

#

I still don't know what it means !pop

clever gale
hasty trellis
#

Thanks

thin plover
lucid oak
#

does toria long remove hemp bases if its two grids from water

#

hella laggy over here

lament brook
#

Wuh?

lucid oak
#

like if they tc from water transporting the water to main base

lament brook
#

We do not interfere with gameplay

#

If that's what your asking

tall schooner
#

welp

#

i cant join US mondays but my friends can it doesnt show up on my server list and when i try to direct connect it doesnt work

spare widget
tall schooner
#

this is me tryna join friend

tall schooner
drifting oasis
#

Need admin rustoria 2x

lucid oak
# runic marlin

can we get this one removed then server hella laggy when fighting

tall schooner
#

can i get help

nimble blaze
#

Would like to report a player for doxxing on rustoria us long!

runic marlin
#

If it’s long make a ticket please and an admin Will have a look

drifting oasis
#

its not long

runic marlin
drifting oasis
#

obvious hacker on 2x rustoria, such an easy ban

#

shooting guns from 300x meters

tall schooner
#

i need help

runic marlin
drifting oasis
#

where do i make a ticket

runic marlin
marble mantleBOT
#

Hey, @drifting oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drifting oasis
#

/ticket

marble mantleBOT
#

Hey, @drifting oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
drifting oasis
#

sent a ticket

tall schooner
#

i can join anyother rustoria but all my boys are in that server and it doesnt show up

raven mist
#

What happends when you connect through console?

tall schooner
#

i used the connect in f1 and it doesnt work

#

this is me tryna connect thru steam

raven mist
tall schooner
#

its like the server doesnt exist

raven mist
#

Might be a routing issue here

tall schooner
#

i did a bit ago but was hoping would get sooner response cuz not tryna wait in queue and im our teams builder lol

#

u think reconnecting wifi will work?

tender walrus
#

Проверте игрока под ником cufix он летает

raven mist
#

and yes you can try, could work

tall schooner
#

ok

tender walrus
#

no

tall schooner
#

ill tyr with vpn in the meantime while i wait for help in network support

tender walrus
#

у него аим

#

я без впн играю

#

с интернетом всё впорядке

drifting oasis
#

@raven mist can you please get rid of this guy on jrustoria 2x

#

we cant play

raven mist
drifting oasis
#

but thanks.

ornate lintel
#

asdasd

tall schooner
#

who normally solves the network support stuff

ornate lintel
#

How do I appeal to a ban? I was banned for playing with a ''hacker''

tall schooner
#

vpn worked

marble mantleBOT
#

Hey, @ornate lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven mist
tall schooner
#

ok well ill wait for them to help me cuz vpn lagggggyyyy

#

why is it that vpn worked its a us server and i live in us

tender walrus
#

hi cheater

#

cufix cheater

#

1000000000000000%

dull wraith
marble mantleBOT
#

Hey, @tender walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dull wraith
#

Make a ticket.

tender walrus
#

-rep servers

jagged marlin
buoyant crane
#

!ticket

marble mantleBOT
#

Hey, @buoyant crane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

buoyant crane
#

!appeal

marble mantleBOT
#

Hey, @buoyant crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

light fable
#

Why i can't join the server after my ban ended? Is there a cooldown after unban or what?

minor temple
near halo
#

need some help wit smthn

patent needle
near halo
#

nah its smthn different

#

obese pussy

shut inlet
#

Cheater on Mondays US

marble mantleBOT
#

Hey, @shut inlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marsh folio
#

why was my vip taken away?

shut inlet
#

HELP,

spare widget
jagged marlin
spare widget
# shut inlet HELP,

You'd want to send in a ticket in-game with "/ticket add (your report)" - doesn't hurt to use F7 to report to EAC as well

shut inlet
spare widget
# marsh folio i have done

You'd need to be patient and wait then :/ There are only a few select individuals who handle VIP stuff so it isn't always instant

shut inlet
marsh folio
#

can u join chitchat ill explain

marsh folio
#

and tell me if this can happen

spare widget
marsh folio
#

zenzen can u join vc?

#

i wanna explain what happend

shut inlet
spare widget
#

Freaking out in here or in the game doesn't speed anything up. There are a lot of other people across all the servers who also feel like they have an urgent issue
And sorry, no, kind of busy over here and I'm also just a player - I have nothing to do with the moderation or admining of the servers, just telling you like it is.
The admins here (and all the staff) really do care a ton

shut inlet
#

The previous wipe also banned that person with the same name for hacking.

spare widget
#

Yeah, it can take that long sometimes. Investigations take time and there are many thousands of tickets every month.

marsh folio
#

can u join it will take 2m?

patent needle
spare widget
# shut inlet The previous wipe also banned that person with the same name for hacking.

It can also be difficult from the player perspective to understand the validity of a ban notice in chat. Could have been the same name, different person - could have been a VPN issue, all sorts of reasons. But if they were caught and banned for cheating, they wouldn't be back. Again, best thing you can do is send in a detailed ticket while refraining from calling anything out in chat as that often fucks up investigations.

#

It also can be a really good idea to have some sort of recording software - like OBS or GeForce, as you're always welcome to upload a clip to Youtube as unlisted and include the link in a ticket, if you believe it could serve as evidence.

shut inlet
#

But the one who can't play is us, it's killing us all the time. jaja

#

We have been raided by hackers

sage oxide
#

i have been reborn a new man its time for unban

white crystal
#

US LONG A 76561198818571135 RAGE HACKING

#

BAN THE MFKER

small flicker
marble mantleBOT
#

Hey, @white crystal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sage oxide
#

/appeal

marble mantleBOT
#

Hey, @sage oxide

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

white crystal
#

fkin ban him hello

glad rover
#

<@&274971100184576010> client.reportplayer 76561198818571135

white crystal
#

just fkin log on and ban him

glad rover
#

this guy is flying about

#

raping my raid

white crystal
#

rage hacking on a big raid

small flicker
marble mantleBOT
#

Hey, @glad rover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sage oxide
#

unban me pls i beg on my knees

glad rover
candid swift
white crystal
glad rover
#

make a ticket and wait 30 days for that shit

white crystal
#

lesss go

glad rover
#

retarded

white crystal
#

make a ticket bean next time hehe

#

n wait 3 bussiness days for them to reply

glad rover
#

yeh and wait 10 days toria needs some active admins

dry cypress
#

hello, i just appealed for unban, where am I going to get my response? I know that it will be between 1-3 bussines days, just want to know, ty

acoustic osprey
#

On EU Medium, my trio got beamed by a Hacker, we reported and he got banned by the anticheat, but is there anyway we can be led to his body for our stuff?

dark radish
dark radish
sturdy grove
#

that hacker on us long just took all our aks and found our stash

#

of a line of aks

#

so sad

acoustic osprey
#

The items are not lost, just on his asleep body

sage oxide
#

fear the decision musnt be final there has to be something or someway

acoustic osprey
#

buut the only place he could have gotten to is a huge clan base

dry cypress
acoustic osprey
#

so that base may have more hackers in it

#

Just check out E23 on EU medium, just to be sure, if they are hack clan

#

the one guy that got us did run from that direction

sage oxide
#

redemption? second chances?

near halo
#

is this where I submit support tickets and/or speak to mods?

dark radish
near halo
#

I am trying to appeal a wrongful ban for a colleague of mine of rustoria 5x

sage oxide
#

hacking over 2 years ago n it is only on rustoria servers im sad n lost

small flicker
near halo
#

I submitted a ticket in game

sage oxide
#

76561198008290311

#

im clean man

near halo
sage oxide
#

its like i went to rehab n came back a new man

near halo
dark radish
near halo
#

Their steam id: 76561198154609856

#

They just submitted an appeal

#

it was my first time in a while playing on rustoria since playing legacy back in 2014 yesterday, just trying to have a fun experience while playing within the rules of the server

near halo
empty arrow
#

SERVER CRASHES FLYING CHEATER KILLS US ALL??? NICE SERVER

#

flying cheater kills 20 people with rockets

white crystal
sage oxide
#

sometimes people should get a second chance

#

in life n in rust

fast juniper
#

did us long crash?

near halo
#

is there anyway for staff to review my clan mates ban appeal today as the server wipes tomorrow

sage oxide
#

musnt leave me on edge @dark radish please there has to be something

near halo
dark radish
sage oxide
#

ofc take your time i appreciate this

shrewd heron
#

can i not report cheaters in this discord

sage oxide
#

ill be chit chatting it up all alone

dark radish
deft urchin
#

why did the server crash

#

us long

next yew
#

Hello could someone wake the admin to manually restart SEA LONG, it did not come back from a scheduled restart, waiting....

#

Its not responding to icmp pings, so its hard down I think

next yew
#

thanks

unkempt geyser
#

<@&274971100184576010> I joined the steam group but I can't redeem the steam kit

#

helmp mre

gritty wigeon
#

If you wait a few minutes then try, it should work.

#

I advise making sure you actually joined the steam group aswell.

unkempt geyser
#

bruh you think I'm tarded?

#

And its been a good 10 min so, in conclusion, liar, liar, pants on fire.

ancient dune
#

no need to get heated

near halo
#

how do i talk to an admin directly

wheat terrace
#

can i ban appeal

frank shadow
marble mantleBOT
#

Hey, @wheat terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near cairn
#

i am with jukey

near halo
#

@stiff widget

paper berry
#

does the /auth not work anymore?

lament brook
#

/auth

marble mantleBOT
#

Hey, @lament brook

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

lament brook
#

@paper berry where does the command not work?

paper berry
#

i tried in game

lament brook
#

What server?

paper berry
#

2x vanilla eu

languid forum
#

your admins are trash, legit full group of cheating asians on us medium lvl 0 accs no friends 100 hours. and you send me a ticket reply saying you watched them for 10min so theyre not cheating

#

actual dumb fucks.

lament brook
#

Our admins need to see them actualy hacking for them to initiate a ban

languid forum
#

is it not obvious they are cheating?

#

10 of them have lvl 0 fresh accs

lament brook
#

@paper berry I'm wondering if it might only work on the 5Xs and above I've never tried.

languid forum
#

you need to hire admins that actually have played the game

ancient dune
languid forum
#

@ancient dune you clearly havent played the game much

#

if you think that

lament brook
#

I had a lvl 0 avount for my first 1k hours. Doesn't mean I was hacking tho

languid forum
#

10 of them

#

lvl 0 accs

#

no friends

ancient dune
lament brook
#

Maybe they are under strict regulations due to the area in which they live

#

Some users are blocked on the content they are aloud to access

ancient dune
#

it may be suspicious, but doesn't constitute cheating 😄

languid forum
#

lol you 2 are not too bright, prob why youre discord mods

#

clearly havent played the game. probably roleplayers

lament brook
#

Great comeback

ancient dune
#

we cannot ban off suspicion alone, that would not make sense, no need to get heated

languid forum
#

10 chinese groups get banned every force

#

they cheat every wipe

ancient dune
#

ok

#

that doesn't mean this is the same group

languid forum
#

but you apes still take a week to bant hem

lament brook
#

Not necessarily

languid forum
#

by the time you ban them they have esp'd and offlined every base on the server

near halo
#

how do i talk to an admin directly

lament brook
#

If a admin sees a hacker actively using cheats then they can ban them for it. But word of mouth isn't always the most reliable

ancient dune
#

if you believe you could do a better job and help out the admin team you can apply @ #staff-applications :))

languid forum
#

we sent in clips of them aimbotting and looking in walls n shit

#

whatever

lament brook
#

If you get a clip of them cheating. Post ot in a ticket ot would help the admins get enough evidence to push the ban alomg.

#

The perfect.

solar shuttle
lament brook
#

Just be patient we have 20+ servers we can't focus all our attention on one setver all the time

solar shuttle
#
  • not every1 wants some gay as fuck fancy steam profile. rather just a username and private that shit. nobody gives a fuck what level steam you are you virgin
lament brook
#

The only reason I leveled up my acount was so I could get free cases from howl.

solar shuttle
#

virgin

lament brook
#

Actually no

solar shuttle
#

proof?

lament brook
#

I'd lose my position with the awsome rustoria team

solar shuttle
#

OhH nO DuDe

next cypress
#

adnmiugkyhfei8sesioiksesikhhsui

#

admin

lament brook
#

@next cypress is there something I can assist you with today?

next cypress
#

yes

#

there is racist gy

#

he call me monkey

keen zodiac
#

any <@&874995535881326632> on?

rough pivot
#

Where do I open a ticket?

keen zodiac
#

or <@&274971100184576010>

near halo
#

Rustoria 2x Pirron.. just killed me

mellow bridge
marble mantleBOT
#

Hey, @rough pivot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
keen zodiac
#

no <@&874995535881326632> :*(

mellow bridge
near halo
#

can someone ban a cheater on 2x vanilla?

#

76561199277816296

mellow bridge
#

Please submit a ticket for reporting players.

mellow bridge
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mellow bridge
#

Or use f7 in the game.

near halo
#

already done I have literal proof so like

keen zodiac
#

@mellow bridge I did submit a ticket

mellow bridge
keen zodiac
#

I want to submit proof but no admins are on

mellow bridge
mellow bridge
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow bridge
#

Sorry, my spelling is wrong.

keen zodiac
#

well if any admins get on please lmk

near halo
#

done

mellow bridge
mint iris
#

There is a hacker on 3x US no bps

#

CreemSoda is aimbotting

willow echo
# mint iris There is a hacker on 3x US no bps

use global chat IN-GAME with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

toxic helm
#

Yall fucking muted me for saying Negro when i was typing in spanish

#

Negro is a fucking word in spanish

#

the fuck?

mint iris
#

very odd

toxic helm
#

Eyo unmute me

#

i was legit just typing in spanish lol

#

negro means black

summer juniper
#

!ticket

marble mantleBOT
#

Hey, @summer juniper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

solemn jetty
#

<@&874995535881326632> chaeter on toria 2x

#

name grifin

#

at harbor

thin plover
marble mantleBOT
#

Hey, @solemn jetty

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

modest spoke
#

!ticket

marble mantleBOT
#

Hey, @modest spoke

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

modest spoke
#

!appeal

marble mantleBOT
#

Hey, @modest spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vocal steeple
#

Добрый день.почему читер играет уже 3 суток он бегает просто сидя как ненормальный, он убивал не только моб тиму но ещё и много других, много кто на него кидал жалобу на отвечают что он не читер, он сам лично сказал что заплатил 25 долларов админу

vernal vortex
#

My account got stolen a couple months ago and got banned how much is it for this server again?

vocal steeple
#

Играют целый поселением и администрации просто все равно

marble mantleBOT
#

Привет, @vocal steeple

Чтобы правильно сообщить о нарушении правил на наших серверах, используйте следующий способ:
- Используйте команду /ticket В ИГРЕ, перечислите имена нарушителей и их действия.

Чтобы добавить доказательства в /ticket, используйте следующий способ:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur и добавьте ссылку в свой /ticket.
- Чтобы прикрепить видео доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в свой /ticket.

Если вас забанили и вы хотите подать апелляцию, используйте !appealRU в Discord.

modest spoke
#

Hello, dear support of rustoria, the other day I was banned for playing with a hacker, because I logged in at the door and in the oven cabinet, but I never played with this person and was not even in command with them, they just threw off my password from the house, I couldn’t even imagine that for the fact that you know the password from something at home they will ban you, without hesitation, I’m already writing for the second time, I don’t know what is the reason for the rejection of my application for unbanning, nothing connects me with these people, I I was in the wrong place at the wrong time, they gave me the password to their house and that’s all, is it normal to get a ban for this, I didn’t play with them at all, also the password could be kept by another person German, American and if they wrote to you, I I don't think they are unbanned

vocal steeple
vernal vortex
#

Man I think you are forgetting a period in that paragraph

modest spoke
#

Deny all my requests, best support 🤣

vernal vortex
#

Why are you even mad lmao

#

I’m gamebanned and my account was stolen at least you can play the game 😂

small flicker
modest spoke
#

What is this decision based on?

small flicker
vernal vortex
small flicker
small flicker
vocal steeple
vernal vortex
#

I only have one because my account was stolen

vocal steeple
modest spoke
#

Why is it final due to the subjective opinion of one admin who was too lazy to get out of his bed and read my request normally?

small flicker
small flicker
vernal vortex
#

Is there any evidence I can provide that my account was stolen and shorten that time to 90 days

modest spoke
#

A person received an unjustified ban goes to write an appeal, explains the reason, and the administrator answers you, we rejected your application, because we are not able to reason normally, it’s hard for us to think

#

6 days and 5 hours

vernal vortex
#

I just said 90 because in like a week I’ll be banned for 90 days lol

small flicker
vernal vortex
#

Was that really all I needed to do…

#

Which admin do I contact

small flicker
vernal vortex
#

No like I can’t play any server on that account

#

I’m game banned not banned from your server

vocal steeple
#

хахах, просто чушь администратор ответил что он не думает что он читер, это просто бред, потому что он сидел бегал и стрелял в воздух

small flicker
vernal vortex
#

I already have proof

modest spoke
#

I was given a ban on the server because I accidentally found out the password from the cheater's house, while I have nothing to do with him at all

#

Now you are writing to me about the fact that if my account was stolen, we will consider this case again

#

This suggests that no one even tried to read what I wrote about

vernal vortex
#

Because it’s not reversable

modest spoke
#

They do it because everything is through ..... They don’t want to figure it out, a friend looking for Ukraine was banned just like me and he got unbanned the next day

#

👍

marble mantleBOT
#

Привет, @vocal steeple

Чтобы правильно сообщить о нарушении правил на наших серверах, используйте следующий способ:
- Используйте команду /ticket В ИГРЕ, перечислите имена нарушителей и их действия.

Чтобы добавить доказательства в /ticket, используйте следующий способ:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur и добавьте ссылку в свой /ticket.
- Чтобы прикрепить видео доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в свой /ticket.

Если вас забанили и вы хотите подать апелляцию, используйте !appealRU в Discord.

modest spoke
#

Дружище здесь даже не помогают, я объяснил причину нормально, меня даже не думают разбанить

small flicker
modest spoke
#

I didn’t get unbanned, therefore you didn’t even read what I wrote about, I described the reason and you are like knocking on the wall

#

I show you white, at point-blank range you don’t even see it

#

Discrimination in its entirety

vernal vortex
#

Which moderator

small flicker
small flicker
modest spoke
#

Game with a hacker

#

Written unreasonably

small flicker
modest spoke
#

I, unlike some, are not so stupid, I know that there is a 6-day timer

#

I am not writing to you for this, so that you tell me obvious things that I already know

small flicker
solar shuttle
#

am i allowed to sell my stuff for real life money

#

some kid wanting to buy my base got guns etc

modest spoke
#

You think I don’t know this myself, I am writing to you to solve this unjustified ban

#

Как можно быть таким глупым человеком

#

Говоришь об одном а получаешь другое

#

Не компетентный человек сидит

#

Который нихрена не разбирается

modest spoke
#

I realized that you are just a pawn

#

If you would decide something, we did not sit and write to each other

lament brook
#

@solar shuttle I don't belive so

wraith cypress
#

Im currently boosting server like for a day but it doesn't show up on kits or the site

marble mantleBOT
#

Hey, @wraith cypress

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

long swan
#

dude i sent a ban appel 44 hours ago can someone help guide me to head support to speed process

small flicker
long swan
#

this is bs i didnt even hack services so bad

#

05 star rating

#

dude ill cashapp a head admin if i can get in a call with one

small flicker
long swan
#

not even 20 ball

mystic warren
#

!ticket

marble mantleBOT
#

Hey, @mystic warren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

digital harbor
#

can any admins help me out

#

i was on top of launch when server went down on eu long will i die to the rads?

small flicker
digital harbor
#

i was 50hp

#

so im pretty much dead arent i xd

small flicker
digital harbor
#

if i die to the rads are you able loot it and give it to me?

#

or is that not possible

small flicker
digital harbor
#

ah alright no worries thanks for the help

small flicker
digital harbor
#

long isnt up for me yet

small flicker
#

just keep f1 connecting and it will put you in hope you still have loot

digital harbor
#

Just came up

digital harbor
small flicker
sleek ruin
digital harbor
small flicker
digital harbor
#

My fault should have seen it’s nearly 7

deep kelp
#

can someone check my ticket on rustoira long

#

before my body despawns

#

@here

lament brook
deep kelp
#

theres this glitch on excavators ig and u take repeated fall damage and die then my body falls down it and cant get looted

#

so its just stuck i can see it but cant loot it i was full metla ak

lament brook
deep kelp
#

ITS A GGLITCH?

lament brook
# deep kelp ITS A GGLITCH?

if you would like to wait for an admin to get to your ticket you can do that but they will most likely give the same response and by the time the respond it will already be gone

deep kelp
#

ok nice to know glitches wont be fixed

#

thanks for the help

lament brook
#

wheres the glitch at?

deep kelp
#

inside the end of the claw

#

if u walk over it u die and ur body falls and u cant loot it

lament brook
#

the front end where it digs?

deep kelp
#

yes

lament brook
#

not a glitch, game mechanic. shouldn't walk over that kind of thing.

deep kelp
#

wdym

#

it wasnt even on

#

why could i walk over that when its off and then die to fall damage

lament brook
#

asking a higher up rn if theres a chanele where you report the glitch

deep kelp
#

Ok i appreciate it

#

my friend is going tot urn it on as see if thee body will fall out

lament brook
deep kelp
#

ok all good

#

we got it

ancient dune
# deep kelp

this is a rust bug and I recommend you report it to fp

deep kelp
#

ok iw ill

ancient dune
#

another issue is sometimes on custom maps is the end of the excavator can go through the collection point

vague crag
#

i have video fragemnt w

ancient dune
#

!report

marble mantleBOT
#

Hey, @vague crag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

deep kelp
#

interesting

ancient dune
#

please don't call Cheaters out in public

vague crag
#

okey sorry

vague crag
#

if hacker was banned his base destroy or no?

small flicker
near halo
#

!report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient dune
verbal lantern
#

/ticket

marble mantleBOT
#

Hey, @verbal lantern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

summer juniper
#

!appeal

marble mantleBOT
#

Hey, @summer juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vocal steeple
#

администрация, у вас игрок выписывает уже второй день что он был в бане не скрывает что он играет с читами, и люди которые с ним играли отлетели в бан, он заплатил 25 баксов и его разбанило

tender walrus
#

вопрос

#

какому он админу заплатил

#

и у него огромная пати в которой он играет

marble mantleBOT
#

Привет, @vocal steeple

Чтобы правильно сообщить о нарушении правил на наших серверах, используйте следующий способ:
- Используйте команду /ticket В ИГРЕ, перечислите имена нарушителей и их действия.

Чтобы добавить доказательства в /ticket, используйте следующий способ:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur и добавьте ссылку в свой /ticket.
- Чтобы прикрепить видео доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в свой /ticket.

Если вас забанили и вы хотите подать апелляцию, используйте !appealRU в Discord.

sleek ruin
hasty trellis
#

How do I understand that I have become a chat moderator? Will I be added to a group in discord?

sleek ruin
hasty trellis
#

Thanks

tender walrus
#

Cufix playing cheats

small flicker
marble mantleBOT
#

Hey, @tender walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

final dirge
#

!appeal

marble mantleBOT
#

Hey, @final dirge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tired gulch
#

If I have a proof of a cheater flying how long will it take to ban him?

final egret
#

as long as it takes you to send proof+a few minutes for someone to respond 🙂

small flicker
tired gulch
#

I will do it in few minutes prob its uploading to yt

muted maple
#

just caught cheater on rustoria medium EU, any admins near by?

#

uploading video to yt, 3mins left

small flicker
muted maple
#

/ticket

marble mantleBOT
#

Hey, @muted maple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

muted maple
#

@small flicker you mean ingame ticket?

small flicker
tough bane
#

?steamid @near halo

marble mantleBOT
#

Hey, @hallow rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @hallow rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked gust
#

Hey there, its IN-GAME command

#

Please use global chat, /ticket add "names, what they is do"

#

Thanks for letting us know

marble mantleBOT
#

Hey, @hallow rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked gust
#

Please use global chat, /ticket add "names, what they is do"

twilit grove
#

!appeal

marble mantleBOT
#

Hey, @twilit grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vestal edge
#

its today map wipe?

clever gale
copper fractal
#

i cant type

#

on eu long

thin plover
#

Are you muted perhaps?

#

Try to make an appeal

thin plover
marble mantleBOT
#

Hey, @copper fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
#

Oh apprently its down

compact apex
#

<@&274971100184576010>

tired gulch
#

I created ticket where cheater is flying ticket id:1629.

clever gale
#

Please don’t call out rule breakers in public. They might see it and toggle of 🙂

thin plover
#

Like Leffe Said please do not call out cheaters or it make it harder on admins to investigate after

#

Your ticket will be seen eventually but it takes more time to investigate a whole group I think

compact apex
#

so nice 1 bt member got banned now ban the other 10000

storm rain
#

!ticket

marble mantleBOT
#

Hey, @storm rain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

short nova
#

RUSTORIA US MONDAYS, caido??

toxic shard
calm yarrow
#

Can someone move us in support room i am here with Lenny.
He got banned long time ago

#

<@&274971100184576010> ?

marble mantleBOT
#

Hey, @calm yarrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

calm yarrow
#

Thank you

somber apex
#

Hi,

I'm a new player and I just tried to log and got a msg that my account is banned for playing with a hacker..

I don't know that guy, he just gave me a few weapons so he can stay in my airlock. Seems like a good deal at that moment.
Again, I'm a new player in rust, I should've known better but I didn't know he was cheating.
Of course I'm against cheaters !

Please, this will never happen again, and if I saw him cheating I would've F7 him.
I guess you should never trust no-one in this game.

marble mantleBOT
#

Hey, @somber apex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

somber apex
#

sux 😦

clever gale
# somber apex sux 😦

Note: Standard response times are 1-3 business days but can be more or less based on the situation.

somber apex
#

Yeah.. Read that 😦

near halo
#

I was falsely banned is there a way appeal and talk to an admin

#

My team is literally telling me my base is decaying and grubs are all over it so good start to the wipe 2-3 days in and gets hackusated falsely banned

west mica
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

1-3 sheesh nvm then rip my base and rip this server dude wth last wipe there were kids spin botting and lasted 1 week I’m legit and last 3 days wtf is this shit dude clans are mad annoying they spam report and get u banned so admins has to check ur acc and all just wow top tier mad atm

#

They spin bot me and my buddy and admin doesn’t ban them until a week and a half later some clan gets mad and I get banned XD mad isn’t even the beginning

hushed spire
#

Dv$ who insided me like a year ago and almost got me banned from this server in my rage, keeps lying in all chat saying I insided him and it's not letting me group with anyone because they think I'm an insider. Can someone mute or deal with this asshole? This is beyond annoying. I'm in Rustoria US Main and he just won't fucking stop.

near halo
#

I have 28 reports apparently and multiple clips admin says and I only farm no pvp besides with my team and says they have clips but what what clips I’m not insane so let me see these clips dude I only use ak laser suppressor holo&simple/handmade sight literally no recoil so if it’s headshots percent fuck off go play ukn some more and stop spam reporting a solo fucking. Clans make me sick dude 3 days of playing gone…. Goneee…..I haven’t even ran into 28 players on the server so I’m calling bs on admin and their “ resources/clips”

lament brook
#

@hushed spire I don't think there's much I can do but I'll join and whatvh him.

hushed spire
#

I don't even want to type cuz eveerytime I type he says "Don't join him he insided me'

near halo
#

Lol

lament brook
hushed spire
#

Thank you, I dunno if you can check history but as soon as I joined and asked if anyone was looking for a member, he started

tall schooner
#

I need help with connect issue

#

for one of the servers I had to use vpn to play but now once i load in i get disconnected for hacking

marble mantleBOT
#

Hey, @tall schooner

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lament brook
#

create a ticket and explain the issue in there

near halo
#

/appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tall schooner
#

/ticket

marble mantleBOT
#

Hey, @tall schooner

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

@lament brook

lament brook
near halo
#

I went to the site for appeals and it says “you don’t seem to be banned” but when I tried to login last night to play with the bois it said I was “banned Reason:Muiltihack”

#

Please explain or help

lament brook
near halo
#

Ofc

#

I can’t in here tho it won’t let me send ss here

#

You want me to dm to you instead?

lament brook
near halo
#

Doing it now

tall schooner
#

!appeal

marble mantleBOT
#

Hey, @tall schooner

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Sent it

#

Any ideas ?

lament brook
near halo
#

I’m at work atm otw home for lunch break I can then yes ofc !!! Give me like 5-8 minutes I’ll “@“ you

lament brook
#

Ight thx

cold wigeon
#

!appeal

marble mantleBOT
#

Hey, @cold wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

faint rapids
#

hello

#

i have been banned for playing with a hacker apparently

#

someone help

west mica
marble mantleBOT
#

Hey, @faint rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quaint ravine
#

!appeal

marble mantleBOT
#

Hey, @quaint ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

solar turtle
#

hi

#

i cant join rustoria server

#

it says come to discord - berch

wicked gust
#

He has a couple of questions for you

hallow sinew
#

shitty terrible fucking admins and support dont know how to do their job

wicked gust
hallow sinew
#

been banned for playing with hacker when i wasnt even on the game my team invitedd someone weve never played with to team turns out hes hacking and were all banned and i was too and i wasnt even on the game while this was happening

#

fucking bullshit

#

@wicked gust

#

@stiff widget

wicked gust
#

These are the rules, do you make ban appeal?

hallow sinew
#

yea mate fuck off

#

not making a fucking appeal for something i wasnt aware in or involved in

#

dont u understand that this is a game yes but people actually put time into it to be banned over something they have no control over and lose everything after it happens bc everyone goes to the base as soon as ur banned and starts raiding?

shell pawn
#

There is no need to get aggressive with staff.

tired gulch
#

7 hours and cheater is not banned. I reported him 7 hours ago with proof

hallow sinew
#

well theres not really any point is there because all progress is gone

hallow sinew
#

as soon as the ban hits six teams around our base grubbing our shit

shell pawn
#

So you can get the chance to be unbanned and play rustoria again in the future.

hallow sinew
#

dont really care about that rn wilder

tired gulch
#

Head why cheater is not getting banned. Already 7 hours playing with cheats

shell pawn
shell pawn
tired gulch
#

Yes i DID

#

7 hours ago

shell pawn
#

Then you will have to wait patiently for an admin to eventually get to your ticket.

tired gulch
#

He will go offline soon. Cause he is onlining more than 7 hours from my report. That guy was flying in the air and I got a video but admins do not respond my ticket

tired gulch
#

Admins

lament brook
tired gulch
#

Cmon 8 hours

#

No ticket respondence

lament brook
# tired gulch No ticket respondence

our admins have to go over 20 plus servers that pull in hundreds of tickets a day they will get to it when they get the chance please try to remain patent

toxic shard
tired gulch
#

Ingame ticket

dry cypress
#

hello, I appealed yesterday for a unban, may I have some updates ?

toxic shard
toxic shard
tired gulch
#

This ticket hasn't been replied yet

toxic shard
dry cypress
tired gulch
#

76561198363476472

toxic shard
# tired gulch 76561198363476472

it's actually still under investigation, sometimes what you see ingame is related to lag/desync (when speaking about jump/flight) a simple video like the one you provided is not enougth to make a decision,

tired gulch
#

That guy is shooting through the bushes, spotting enemies when it is impossible

toxic shard
#

That's something we need to see by ourself or have proof of it

tired gulch
#

Can you investigate him then

tired gulch
#

Ok

toxic shard
#

"shooting through the bushes" that also depend on your graphic setting, you might see stuff other don't and opposit

hybrid lintel
#

Hey admins, if you have an account that is banned on rustoria, but you are not violating any of these criterias, what is the problem then? 🙂

  • You have a gameban on another account within the last 180 days
  • You have 2 gamebans on other accounts within the last year.
  • You have 3 gamebans on other accounts in total.
  • You have an account that is banned on our servers and are playing on another account.
toxic shard
#

if you have a server ban it's permanent, and there are other ban reasons too

hybrid lintel
#

Could you perhaps tell me the reasons, since i have no idea why the account is banned

clever gale
toxic shard
#

The only reason you would get is the one displayed when you try to connect

hybrid lintel
#

Alright thank you!

toxic shard
marble mantleBOT
#

Hey, @hybrid lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dim python
#

I have joined the steam group, followed twitch and subscribed youtube but I dont have them when I /auth

clever gale
#

I think the yt is broken atm

dim python
#

twitch and steam?

clever gale
#

I’m not sure if it’s fixed @toxic shard

#

Leave the server and rejoin^

marble mantleBOT
#

Hey, @dim python

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

toxic shard
#

youtube can't really be fixed because of the api

clever gale
dim python
#

What about steam group?

#

and twitch

toxic shard
#

that's working, with some delay but it works

clever gale
oak meadow
#

How do i reort someone

#

on long

runic marlin
#

!report @oak meadow

marble mantleBOT
#

Hey, @oak meadow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

digital harbor
#

tripled me through the night

#

beg you ban him

clever gale
#

Please make a ticket

spare widget
# digital harbor beg you ban him

Best thing to do is to send in a ticket in-game with "/ticket add (your report with details)". Admins are always following up as soon as humanly possible.
Always a good idea to not call anything out in chat or on here for the best chance at an effective investigation and you should do F7 to report to EAC as well

scenic widget
#

admin checkout my ticket ig ty

shell pawn
digital harbor
#

he wasnt

lament brook
#

@near halo is there something i can help you with?

near halo
#

yes

#

oh not anymore

#

But ty for asking

lament brook
near halo
#

Is the ticket system working

cunning urchin
#

BAN HOODRAT RUSTORIA EU LONG

#

how tf do i make a ticket

burnt brook
#

IDK BUT HES FUCKING FLYING PRY

thin plover
marble mantleBOT
#

Hey, @cunning urchin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wintry quartz
#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

zenith pendant
#

!ticket @balmy cypress

marble mantleBOT
#

Hey, @balmy cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dim flare
#

!ticket

marble mantleBOT
#

Hey, @dim flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dim flare
#

!ticket

marble mantleBOT
#

Hey, @dim flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gritty citrus
#

Why did my whole team get unbanned but me

lyric dust
#

Hey there is a cheater on rustoria us 2x

wicked gust
lyric dust
#

!ticket

marble mantleBOT
#

Hey, @lyric dust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked gust
# lyric dust !ticket

use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here )

echo coral
#

How can i check my ticket progress

wicked gust
lyric dust
wicked gust
lyric dust
#

HOLY FUCK THERES 2 BRO

shy elm
#

I made a ticket for my ban appeal for false ban like 2 days ago and no response you know how long it takes?

shy elm
#

wym

#

idk what marc said

bleak veldt
#

Can a mod join the damn server and ban this kid cheating

shy elm
#

there was this one kid cheating on me while i was afj

lament brook
marble mantleBOT
#

Hey, @bleak veldt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shy elm
bleak veldt
#

Already made a ticket

lament brook
lament brook
bleak veldt
#

Ofc

#

Not like i can play the damn server

shy elm
bleak veldt
#

When some fat bald kid is ruining the fun

lament brook
shy elm
bleak veldt
#

Really, the dude have been doing at it for 15 min now

shy elm
#

again

lament brook
#

just remain pateint our admins will hopefully take care of the situition as soon as they are avaible

shy elm
#

WATI

bleak veldt
#

He is bannend now ty

shy elm
#

SHORS

#

I THINK I HAVE THE EMAIL SAYING MY ACCT WAS HACKED

#

DOES DAT WORK OR NAH

lament brook
lament brook
shy elm
lament brook
shy elm
shy elm
#

also for a sec i thought u were calling me a trash can

#

funny asf

lament brook
waxen crypt
#

whats the red circles mean on the map?

shy elm
shy elm
waxen crypt
#

ok can u still kill in the circle or no?

waxen crypt
#

thank you

trail sinew
#

!ticket

marble mantleBOT
#

Hey, @trail sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shy elm
#

@lament brook priv dm rq

#

cuz i needa ask sum bout my acct shit

lament brook
#

yep feel free to dm me

hasty trellis
#

Good night

#

I go sleep

#

Bye

spare widget
gritty citrus
#

Why did my team get unbanned but not me just wondering I

toxic shard
#

looks like your ban expires on 09/11/2022 21:00 CET

spare widget
#

In America that would have been nearly two months ago. But in the UK, you're almost there!

thin plover
nocturne wind
#

/ticket

marble mantleBOT
#

Hey, @nocturne wind

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

small flicker
#

!appeal @wicked lintel

marble mantleBOT
#

Hey, @wicked lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

true fjord
#

hello there any staff here

spare widget
true fjord
#

been 8 months got told to come back in a few months time to re appeal

spare widget
true fjord
#

thanks

spare widget
#

The admins are always around but they're normally following up on in-game tickets and appeals. If I were you, I'd wait until I see one actively talking in here and then ask if you can speak to them about your specific issue

true fjord
#

yeah was due to a video that went around but just waiting on some sort of admin to be around

spare widget
#

For sure. Good luck with it and hope everything is great otherwise 🙂

true fjord
#

u have a great day

median pier
#

Can i talk to a admin by Chance?

toxic shard
wide ruin
#

My brother got ban for no reason it says he was hacking and he wasnt

median pier
#

a queue skip

wide ruin
#

On us Monday

median pier
#

but i think its okay atm tbh because i had 40 ppl and now 8

#

could i dm you by chance Marc?

wide ruin
#

How do I talk to a admin

median pier
#

hes here just give it a little second and he will reply to you @wide ruin

wide ruin
#

Ok thank u

marble mantleBOT
#

Hey, @wide ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
#

Use the link ^, unfortunately there are big chances you will get banned too, having a brother cheating is quite a disavantage in the gaming world

wide ruin
#

He has never cheated

#

I have gone in his room many times

#

Can you unban him please

#

He has my blueprints

#

He has never cheated Istg

ancient dune
#

Appeal.in the link above, nothing else we can do

wide ruin
#

I did how long will it take

toxic shard
#

read the message above, it's all explained

#

also how did you got access to his account so fast ?

true fjord
#

marc

wide ruin
#

I’m in his room right now

#

On his pc

true fjord
#

i was told to come back in a few months to appeal my ban how would i do this as on the website it dosent allow me

#

@wide ruin stop the cap pls

toxic shard
wide ruin
#

Bro y’all admins are no help

toxic shard
toxic shard
wide ruin
#

Ok I’m sorry I’m just really confused

true fjord
spare forge
#

Admins Actualy review in my acnt

#

76561198320911095

#

!apeal

ancient dune
spare forge
#

ye 4 moths ago

#

It would not let me put a vidio in the apeal

red widget
true fjord
#

how long is the wait to re appeal blessed

red widget
true fjord
#

dam

spare forge
red widget
red widget
toxic shard
spare forge
toxic shard
#

well I can ban you if you wish ...

spare forge
foggy anchor
#

Its saying im banned on rustoria us main for hacking and it kicks me out once i load into the game. Wondering what this is. I have all my blueprints on this asccount and have worked for hours this recent force wipe. Why am I banned?

marble mantleBOT
#

Hey, @foggy anchor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

foggy anchor
#

I already did that i need something done now. Ive bought multiple vip passes with you guys and plan on continuing to play these servers

#

im very disapointed

#

i shoud not be banned ive never hacked in my life

#

hey

small flicker
solar shuttle
#

i mean they do be banning non-cheaters for cheating

foggy anchor
#

fr im banned for no reason at all

toxic shard
#

do you have any affiliation ? because from my perspective you are affiliated somehow

foggy anchor
#

wdym affiliation

#

i have no clue who mightymag32 is if thats what your asking

mellow bridge
#

If you feel in doubt, please submit your tickets.

near halo
#

how do i make a ticket for a hacker?

small flicker
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient dune
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

peak viper
#

can i have a monologic

ancient dune
#

here is a monologic

peak viper
#

ohhh

#

it just said ask for a monologic on ban appeals

ancient dune
#

Can you screenshot what you mean?

peak viper
ancient dune
#

Ah ok
he will be here shortly if your ban requires further info :)))

peak viper
#

thanks

next cypress
#

admin

#

help cheater

ancient dune
marble mantleBOT
#

Hey, @next cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

next cypress
#

i hate cheaters

small flicker
#

put that link in the ticket please

spare forge
#

/appeal

marble mantleBOT
#

Hey, @spare forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spare forge
#

Can u please check if I’m ban or not

ocean bramble
#

!appeal

marble mantleBOT
#

Hey, @ocean bramble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spare forge
#

76561198320911095 @small flicker can u check

small flicker
spare forge
#

Eac Time out

small flicker
spare forge
#

O ok

spare forge
#

@small flicker check please if you can im on phone so im just making sure.

small flicker
spare forge
#

O ok

heavy notch
#

@hushed finch i was vpn ban

small flicker
marble mantleBOT
#

Hey, @heavy notch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hidden belfry
#

i need support plz

vapid oasis
#

did u use to play 5x?

hidden belfry
#

naw sir

vapid oasis
#

L support

#

where r they

hidden belfry
#

fr man its mad annoying

#

support is lost rn

vapid oasis
#

what happened

echo bane
#

L support

hidden belfry
#

i got my everything taken by a hacker that got banned after he flew away w all my scarp n recycles

echo bane
#

support wake up pls

hidden belfry
#

support plz

small flicker
ancient dune
#

We can't interfere with gameplay, including returning / respawning loot

hidden belfry
#

bruh

ancient dune
hidden belfry
#

so he can take my 2k scarp and fly away?

vapid oasis
#

ily sparkly

ancient dune
small flicker
ancient dune
#

Has the user been banned?

echo bane
#

fuck i might have to start hacking then

hidden belfry
#

yes directly after

ancient dune
ancient dune
hidden belfry
#

its good i get it no more bps then ig

#

L wipe

#

L month

echo bane
#

L year

#

L server

#

kiss me plz

ancient dune
#

Anyway, as this has been resolved please move to #general 😄

hidden belfry
#

im never resolved after this

regal talon
#

proof of someone hacking

#

how do we get him banned?

near halo
marble mantleBOT
#

Hey, @regal talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

make ticket add and link of ur video

regal talon
#

you shouldnt be able to float like that right?

small flicker
regal talon
#

he doesnt miss a shot either

#

can i on discord?

#

idk how to ingame like upload the vidoe

near halo
marble mantleBOT
#

Hey, @regal talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

regal talon
#

ticket 1331

#

he is currently raiding my base

small flicker
#

@misty panther can i help you in here

misty panther
#

NOT REALLY

#

sorry

#

caps

#

its something with my tcs