#support
1 messages · Page 72 of 1
hi, waiting in support room regarding ticket 139
quick question, how do you get donater role?
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
i've been a vip for a while now on the 2x eu anyway i could get the role? or is donating different from buying vip?
As long as you are linked up it should flow through automatically looks like you are verified? Is your discord linked to the steam account you donate on? https://rustoria.co/link
Link your accounts to get special rewards in-game.
@real creek can i help you in here
Yes it should be, i only have one steam acc 🙂
As L Kitty mentioned, this should be automatic as long as you have the correct account linked. If you are online now, try typing /auth in-game for me please.
@ionic agate
it says "/auth" is an unknown command on the 2x 🙂
i could screenshot it for you lmao
No problem, I believe you totally, will take a look as that is of course not intended. Thanks for letting me know 
no worries 🙂
@thorny dune
Hello, I was banned for nothing, where can I go?
have you made an appeal
No
!appeal
And where?
Hey, @torn thorn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Thx
can i check my ticket without going in the game ?
no you have to be in game to see if an admin responded
!forcewipe
Hey, @wind parcel
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1667498400:F> (your local time) is the time of the next force wipe and it will happen <t:1667498400:R>.
Hello. I bought VIP for us main 5 days ago. This next month I won't be playing Main at all, so basically wasting the VIP. Was wondering if yall could transfer it over to a different server?!
Hi Can't transfer
@jagged marlinкак посмотреть меня разбанили или нет? и типо ответ на аппеляцтю где смотреть
!vipissues
Hey, @hollow kayak
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
Оно тебе придёт на дискорд
Привяжи дискорд
!verify
Hey, @honest shuttle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
how to report a cheater ?
/ticket
Hey, @timid drum
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @timid drum
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!verify
Hey, @honest shuttle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
@jagged marlinмне пришло в дс
меня 8 числа разбанят
спасибо за помощь и за разбан!!
люблю расторию 🙂
Error Linking Your Discord Account
The account could not be connected
Please try again. If the problem persists, please contact support.
/ticket
Hey, @junior thicket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @junior thicket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!link
Hey, @junior thicket
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
/auth
Hey, @serene ether
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Any admin who have time to help me?
What's your problem?
I need help to get unbanned
Have you made a appeal?
Then please wait for it to be answered 🙂
^^
Yes it just sucks to be banned
There no auth command on there pretty sure. Whats the issue?
I'm trying to get the donater role
Aha, do you have an active subscription right now?
Yes i do 🙂
^^^^
yes i do 🙂
he was dealing with the situation already.
very nice thank you
Im gonna unlink your stuff since its not syncing properly. Are you able to link it back?
re linked it
Alright. Seems like its still not working unfortunatly. Please make a #payment-support ticket to have this sorted
alright thank you
I have not been able to link any other service but discord
Have any admin found a fix
I follow the link do everything I says linked but go in game and nothing
I would love to have it fixed before wipe
What server? @lime bane
5x trio
What happends when you do /auth?
Does it say all services are linked?
But when I try /s nothing
Whats your steamid?
I only see steam/discord being linked. No other services, right?
lol well on my end does not even show steam
I linked steam, discord and boosted server, and still show's me that I linked only Steam 😄
Are you logging in with the right account? Are you able to show me a ss?
Screenshot of the linking page
Hmm @quick escarp something for you?
Any help? 🙂
@sour rapids
Devs will check @cold hull
@raven mist am going into my account
Alright, are you able to screenshot what you see on rustoria.co/link ?
Youtube is not working anyways
but the others
Rest should work, lets wait on @sour rapids
ok
Am going to link my twitch as well
Once it's up and working
And how about vip
Would it work this time too let's hope
Still not working
Check DMs please
hello, vip was purchased on the wrong server. bought accidentally on russtoria eu small and need russtoria eu medium my ID76561198159300013 thank you
On Discord, your DMs with me
I don't see
Make a ticket in #payment-support please
@ Hoppel I apologize for tagging you directly. I was talking to you directly a week ago or so about the trees being persist across restarts. I was just wondering if it got fixed or changed. Thank you!!

Should be live on the modded servers on force wipe
I ask the admins to check our team for cheats, we were banned for playing with a cheater, although none of our team played with cheats (EU rustoria 3x server)
Hey Bozo, have you tried appealing your ban yet? If not please proceed with one here: https://bans.rustoria.co/ Keep in mind that your appeal on average can take 1-3 business days to be answered but it can also take up to a week. Appeals are also final so once it gets rejected there isn't anything you can do to fix it.
https://steamcommunity.com/profiles/76561199031969814/
RACISM IN mONDAYS MAIN
Hello I need some help with my ban
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Yeah I know but I got no information about my ban
hey,can we know how many vip you have in stock for the upcoming eu long wipe,i want to buy a vip but i might wait a bit with it to make it last a few more days
!cancel
Hey, @iron plover
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
This information is not public, even the admin team don't know it
why tf did i just get banned bruh
im def not cheating so no reason for ban
ill do a pc check idc i just wanna get unbanned
bro it says playing with a cheater
not that you would cheat
Friggin cheater man
we a 4 man but non of us are cheatin trust me my teammates ass asf
Save it for the judge kid
igh
I need help getting unbanned me and my friend]
!appeal best to both appeal
Hey, @smoky quartz
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Standard response time is 1-3 business days but can sometimes be longer. Once it has been reviewed then as you are linked you will receive a DM from the bot.
I dont understand I got banned for playing with a cheater but I was duo
can you look at it?
cheater
Hey, @torpid summit
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
in rustoria mondays
i report and send ticket
but continue full cheating and defend raid
and kill more than 20 people
supports!!!
I cannot but it will be reviewed soon as possible.
is force 1 hour earlier this wipe cause of uk clocks go back?
It's at 8pm CET
ru not able to see who banned me???
Force wipe moves ±1 hour in accordance with UK daylight savings time.
!support
Hey, what's up?
Your appeal has been received and will be reviewed soon
How do you know it was recivied
Because it has come into our appeals queue
how many are infront of it ?
I can't say, but rest assured we'll look at it in good time.
ok i was just falsley banned and the admins have ruined my wipe now'
I wont go into the details of your ban, but if your appeal is successful then you'll be unbanned.
i need support im tryna cancel my subscription on the rustoria donation site
<@&274971100184576010>
!cancel
Hey, @earnest furnace
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Make a ticket at #payment-support I mean
I think
🙂
So my friend has a V.A.C ban from CS to is he allowed on ur servers ?
We only care about rust bans
No he don't have any
Admins don’t interfere with gameplay
Then he’s all good
well its there game thats fucked
Awesome tnx
they can fix this shit
Send me a ss of where your trying to place a bag
Hey if I got falsely banned for hacking and I sent a message to support team but didint get any response. What should I do?
check dms
Did you make an appeal
Yes
When
Like 8-9 days ago
this happend to me too
Go to the website and see if you got an answer
You got banned but no answer
How long ago
i just got killed by a cheater impersonating an admin
Can not see any support messages
!steamid
Hey, @burnt elk
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
/ticket
Hey, @sterile jacinth
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@small flicker YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.
IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.
it says that
Appeals can take up to 3 days sometimes longer
for my friend over a week then me 1 day but they never responded to my friend
Have your friend go check the appeal website
he did already no reponse
Should I dm you my steam ID?
hello\
!stramid
You can send it in here
ADMIN PLEASE
a cheater just faked as an admin
killed me for my ak i have it all clipped
Please put the link to the clip in the ticket. Makes it much easier for the admins to catch them.
You can use YouTube or streamable
!ticket
Hey, @plush nimbus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can i talk to an admin about a ban please
can i help
i got banned awhile ago for "hacking" and my appeal got denied even tho ive never had any type of cheats
He left with some help
same, tried to reconnect today but couldnt
just says disconnected scripting even though I have never scripted
Don't even remember getting banned for scripting in the first place
this is the only server im banned from to
We had a wave of spam bots come through, they should be dealt with shortly. Thanks for reporting this though - you as well @warped bane
is it possible to make an unban appeal?
Yes
checked the website and found nothing
! appeal
!appeal
Hey, @candid seal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can u check my ticket about vip transfer ?
ahh thx
Sorry I cannot
im joining your rust server and im bout to be hella racist
hope thats ok with yall
how do i make a ticket
Bruh i got banned for teaming when i wasnt even teaming
/ticket
Hey, @alpine vale
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @neon socket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @foggy gull
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal Please appeal below if you feel the Ban is incorrect
Hey, @young ferry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how tf do i create a ticket for a cheter
create it in game, im still waiting on my ticket.
bro we got banned
Me and exorcist and our teamate
bc we allied w someone
You allied with someone on a group limited server?
Nice, I don't even have to explain the ban then. Feel free to appeal @ https://bans.rustoria.co/
WE SPENT ALMOST 6 HOURS BUILDING AND FARMING FOR THAT BASE
And a mod called it out and we stopped the ally
we wasn't teaming with him like what?
we started playin at 3 o clock
he wasn't in clan?
and we haven't stopped
what
So sign in then?
how do we get unbanned?
I can just awnser the questions here
No, we have a procedure for appeals which is to visit the appeal website and submit it there.
BLM
wait so are we banned on all the rustorias?
@dark radish
Temporarily, yes
How long
how long?
2 inches
BUT I SPENT LIKE 6 HOURS ON THAT SERVER MAIN
Can u do 11 am est
MANE
✊🏿
BLM
Shouldn't have teamed then 😛
We didnt
i didn't send that
@dark radish OK
@dark radish
Hows your day
you frickin npc
Ok @dark radish
im on DND, ping me all you like
where do i report teaming
/ticket
Hey, @velvet falcon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
is rustoria 5x solo duo trio down?
/ticket
Hey, @onyx osprey
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @onyx osprey
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
some1 pls
/ticket
Hey, @jade bane
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @jade bane
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @vernal bridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
/ticket
Hey, @candid escarp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @candid escarp
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
vpn ban who can help me?
did you make an appeal
!steamid
Hey, @candid escarp
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198319316192
One moment.
ok thanks
yo admin theres a group of cheater in rustoria.co 2x US
!ticket
Hey, @analog pewter
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i did tickets but noting is happening
did you make a ticket
Try to reconnect in 5 minutes.
ok thanks
its the one and only splooty
Make sure you are reporting with /ticket add in-game chat F7 reports to to facepunch while /ticket goes to us.
If you have made a ticket please allow sometime for an available admin to get to it. Thanks!
i did it go check it out
/ticket
Hey, @grizzled estuary
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I am not available atm, this is why our ticket system is good to use, the next available admin will get to it asap.
/ticket
Hey, @pallid robin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket Leelo
Hey, @grizzled estuary
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
They were banned 21 minutes ago? Also in the future it's always best to report using /ticket add in-game.
76561198365625540 This is the person team.
hackr
@timber bridge I don't know how to use tickets. I want those two to chase them in the game
as stated above he is banned
you type /ticket add (details) in game
better be unbanned for main wipe🤬
What time is Server Asia Main?
/ticketkr
안녕하세요 @pallid robin
우리서버 플레이어중에 규칙 위반자가있다면 채팅에 이명령어를 사용하여 무엇때문에 신고를하는지와 그사람의 인게임 닉네임 또는 스팀프로필링크를 같이 적어서 신고해주세요
예시) /ticket add "Favian 이라는 플레이어가 에임봇을 사용하고있어요"
티켓에 증거를 포함하려면 다음 방법을 사용하십시오.
- 스크린샷을 첨부하려면 Imgur와 같은 서비스에 업로드하고 /ticket에 링크를 포함하세요.
- 비디오 증거를 첨부하려면 Streamable 또는 YouTube와 같은 서비스에 업로드하고 /티켓에 링크를 포함하십시오.
만약에 차단되어 이의 제기를하고싶으시다면 디스코드에서 !appealKR 를 사용하세요.
/ticket
Hey, @wicked flower
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @wicked flower
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
help
What's the problem?
my friends and I were banned from 5x trio for exceeding group limit but we were only 3
Make an appeal
I tried
it said I'm not banned
I had a third friend on but we kicked him from clan and deauthed tc removed bags etc
is that not okay?
It went through
does shit stack horses
wait a few minutes and try again
?
A horse farm is running on your server
?
ok what about it
about this does horse poop despawn every 30 minutes?
sparkyy I meant staff I don't need teammates I'm banned 
did you make an appeal
yes I made an appeal I'm asking if there's anyone useful online
you will have to wait for an answer nothing anyone can do other than the banning admin
so who banned me
they don't give that information out
i have no idea
ok
so how am I supposed to get unbanned if you don't know who banned me and I don't and nobody is going to look at my appeal for hours?
like i said above you will have to wait average wait time is 1-3 days
how deep was your team?
3 😐
in total correct?
si
then just remain patient. from what you've said it looks like an accident so a admin will most likely take care of it as soon as they are available
ahh yes I will sit back and relax for 1-3 business days while my base decays
well force is Thursday so every base will be gone
My brother in christ, I have loot within the clutches of my nakey fingers that need to be blasted
Did you not fill the upkeep?
Please just look at the appeal man I dindu nuffin
my friends got banned too for no reason
he has less than 50 hours
Standard respond time is 1-3 business days. Please be patient
do you have to get approved to play on another account if you are EAC banned 350 days ago.
you got EAC banned for a reason, only way is to get a new pc to bypass the hwid ban 😛
Idk if I should be in here for this, but is there a test server ip so I can check the map for US long?
Yes Ik that but is there a test server ip so I can physically go into the server to check out like the area and building area
No it’s not 🙂
can you join support voice?
Why have I been blocked on the server for cheats, although I do not have them?
Because you have them
you need appeal
And how to do it.
/appeal
Hey, @wintry crane
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Does 3x nobp wipe twice? For force and friday or just on force?
3x will skip the wipe on Friday
Alright thanks
/ticket
Hey, @outer fractal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @outer fractal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket.
Hey there, please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket.
It`s IN-GAME command
i joined the steam group but cant use the kit
did you /auth
when did you join the steam group
my death bag is clipped in to the ground and i cant get it
sorry but nothing an admin can do
yes sorry report it to face punch with an f7 bug report
Is admin impersonation punishable?
yes
If we consider someone is impersonating an admin, it's a subject up to the admin discretion
Ok, the player “ge” was impersonating an admin saying he was dealing with other support tickets, as well as just blatantly saying in chat “I am an admin” but I have no screenshots or recordings
can you make a ticket so an admin can look into it
Sure, is that “/ticket” in game?
yes
Alrighty, I’ll do that, thanks for the help
Taking care of him thanks
yep, thanks
Hi @toxic shard I understand I was banned due to a support ticket from @zenith axle ajrockstarr mentioning I was impersonating an admin. I am a content creator and play on Rustoria US long quite frequently. I believe this could very well be the same person that has slandered my name and community before. I take one that may cause loss or damage to my income very seriously. One joking around about being an admin and trying to assist someone in your US long server doesn't qualify as a lifetime ban in my opinion. I didn't even kill this person in the game which leaves me to believe this is the person that has been slandering my name and community for sometime. Can you confirm with me please that I did not kill him in game? This will help with my documentation and appeal. - Best ge
How is that relevant to the fact that you are in fact impersonating admins ?
You claimed to be an admin when you offered to help "Yamned" when eh said his bag got stuck in the ground
Saying you gonna drop loot on base, take a break to check bases (meaning no cliping/spectating, ... is quite an issue from our point of view
also i havent been slandering anyone or any community
it is me who he lied to, he was flying over me like trying to hit me with his scrap heli or something idk i have the video log of the last bit of it. he was lying to get access to my base and also was lying about saying he covered support tickets
this was about the bag i brought up earlier
Thanks, I was able to confirm it with his chat history 🙂
@toxic shard Marc, I did not kill SPORK. Does this mean will you not be answering my question that might have to do with a harassment case or appeal that happened on a Rustoria owned server? I understand you now have the users name in discord @severe rampart. I'm asking if you can confirm if I killed this person or not.
Again how is that relevant ?
you impersonating admins is the problem
moreover as a "content creator" you should know better and show the example on how to respect the rules/...
@toxic shard In the last few weeks many people were impersonating admins while using the scientist skins at outpost in and around through the Halloween update. Many who are not banned and one of them being a content creator too. What are the ban consequences for this? And can you confirm with me how many others got banned in the last 30 days for this?
I'm not aware of any of those situation, we take care of what we know/gets reported to us.
but the bug of the scientist suit is quite different case than someone saying he can fly around, drop loot, take care of tickets, ..
now on the harrasement part, someone that is doorcamping you for 12h is not considered as harassement, that's part of rust, if there is real harassement (something that is not game related) we can look into it
@toxic shard Hello Marc, i have a ban on rustoria servers for playing with cheater, can i make new appelation for unban? i don't play again with that person,who was cheating, i really want join back to yours servers. it was some time ago, when i get banned
You went way to far in your actions from what I see in the logs, come back in a couple of months and we review it (no garanties)
@harsh carbon now if you accept the fact that it's not the fault of anybody else, but the result of your own action, I would agree to life the ban with a warning this time
/ticket
Hey, @void cloak
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @void cloak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
thank you for the answer. good day to you
@toxic shard I will agree with your mention and I understand joking about being an admin is not allowed. I have documented this conversation for future reference and to reflect on positive actions for following guidelines on Rustoria owned server and or appeals.
hum ..., dunno what you want to achieve with that but yeah it's here, it's in a public channel, accessible to everyone, I have nothing to hide
you are unbanned
@tropic aspen Thank you. Sorry for confusion. I have documented so that I can have great understanding of your mention in regards to policies surrounding the impersonating admins which I can always refer to. I am thankful for your time and understanding.
@fossil igloosorry for the tag, @astral pilot 15 mins late to wipe
if i remember you usually fixed these things in staff cord
Will take a look
late and down
my guess should be up in 4-5 mins
probably 10 but we will see
YOU WOULDN'T BE LEAKING WOULD YOU?
OKAY. HAVE A WONDERFUL DAY NORMIE.
YOU TO DILLY
😎
!appeal
Hey, @red flower
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hello, I was banned just like that on rustoria eu mein
!appeal
Hey, @red flower
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Z4 Fishing village on US Monday has been broken since wipe
Hello, yesterday got random ban for nothing but reason is "hacking" maybe its becouse i play using nvidia now service and it may use vpn or something like that, i did ban appearl how long have to wait for unban? can someone check fast my profil and remove this random ban?
You cant buy a boat because theres objects interfering
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
is there any chance to read my ban appear today?
just got in to game for like 3 min and got kicked again for hacking, can i get help?
hello, I was banned just like that on rustoria eu mein
!appeal
Hey, @red flower
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
PLEASE UNPACK, I AM AN HONEST PLAYER WITHOUT CHEATING
hello im not sure but you can send your steam
John Paul Duo
76561199113499104
Be patient please, wait for the answer in the ticket
OK
I think admin can check this ban soon if they see it
damn can i have any contact to someone who can check appeal? any person who have acces is onlione right now?
okay thanks
I am unpacking it rn
dilly admin can help you
!appeal
Hey, @old estuary
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
You can play now
@raven bison Thank you Boss!
!steamid
Hey, @raven bison
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Does it say a name to?
loriemagpie
i did dm
hello
i am new, and i got banned for teams greater then 3... but honestly i was only teamed with 1 other person. i didnt know they had a team of more.
Have you made a appeal yet?
Hey, @unkempt ibex
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
okay i did, but my only explination is that i didnt know. i wasnt even playing with them i was by myself 😦
thanks, however i was playing for maybe 5 minutes. before getting banned so theres not much to say
yeah i honestly am not experienced enough to know what not to do. hopefully they will understand.
mercy is cool
Im looking for a group ps5
study each map in #806930766729969785
Aden posted the links one month but I found them now
That doesn't show supermarkets in map vote btw
So maybe you should study
Stop bully dilly
i did appeal a moment ago is it possible to get checked before force?
When did you make the appeal?
like 30 min ago 😄
Standard respond time is 1-3 working days 🙂
Yeah I'm wannabe admin 🙂
🍮
It call help ohter ppl
yea i appreciate that but i already know its 1-3 days
You have to wait
my honest reaction to this information
just trial for dc mod already
you even fit the required looks
Admin or chat-mod applications - Please head to #staff-applications
?
wdym ?
nah man just trolling
ur here for the third day randomly answering to the same questions
let man be hes just trynna help
It's the right info 🙂
<@&274971100184576010> help the man out
no
leffe
He will get a respond within 1-3 working days. Please be patient.
outplayed so hard rn
ok daddy
This is a support channel, you guys go argue in general
aight
I'd like to report that the staff team here is really great. Keep it up
Don't forget to send Ryan your account number
L M A O
help me, he writes that I am a hacker, although I do not use programs
!appea
!appeal
Hey, @surreal blaze
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
where tf is ticket support
ticket only made in-game
Hey Merek, we sadly do not have a ticket support system in the discord. Like Cloth said, the only way to report is by going IN-GAME and typing /ticket in public chat.
how do i know that a admin has answered my ban appeal?
You can look on the website where you did the appeal
EU 10x is down
It's back up now 🙂
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Link your accounts to get special rewards in-game.
Hello! Could i get in contact with an admin? It's very important. It's about ban: playing with hacker.
I have 20 man group playing tomorrow and this involved 5 guys from my group for no reason so i really need to fix this and at least help does guys to get unbaned.
I made a ticket and i understand that i have to wait but i really would love to speak with someone about it or have a chat. Thanks!
Have you made a appeal?
Yes, i did but i couldn't type everything in.
You will get a respond within 1-3 business days 🙂
Admins are busy but you can wait there
But it can take a while
It should take whatever mate, i involved people in i really need to fix it. It's about 5 people who didn't even play but they were in a group. Whenever someone can please just take a bit time for me. Thanks a lot again guys for respond!
All ban appeals are made though the website, we will get to yours as soon as possible! The estimated wait time is 1-3 business days as Leffe said.
@runic marlin
Hello
Hello! Plz help me
State your issue and I'll do my best in helping you 🙂
rustoria eu SMALL. When will there be a wipe?
hmm
froce
Lmao
bro
!force
Hey, @clever gale
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1667502000:F> (your local time) is the time of the next force wipe and it will happen <t:1667502000:R>.
connect small.rustoria.uk
Head over to #oldserverinfo
The time automatically converts to your time
ok thank you ❤️
need help
Hey there zyrus,
would you like via dm or voice?
dm
Hello! Please pay attention to my statement! Six months ago I was banned for playing with cheaters. I turned to you and explained the whole situation that happened and that it was not my fault, this is my first ban and I ask you to consider my application. It was a good lesson for me, from which I came to the conclusion that it is not worth playing with strangers. Thank you!
!appeal
Hey, @dusty lantern
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
When will Rustoria EU Small force wipe tomorrow? What time?
!force
Hey, @near halo
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1667502000:F> (your local time) is the time of the next force wipe and it will happen <t:1667502000:R>.
!appeal Hello! Please pay attention to my statement! Six months ago I was banned for playing with cheaters. I turned to you and explained the whole situation that happened and that it was not my fault, this is my first ban and I ask you to consider my application. It was a good lesson for me, from which I came to the conclusion that it is not worth playing with strangers. Thank you!
Hey, @dusty lantern
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal Hello! Please pay attention to my statement! Six months ago I was banned for playing with cheaters. I turned to you and explained the whole situation that happened and that it was not my fault, this is my first ban and I ask you to consider my application. It was a good lesson for me, from which I came to the conclusion that it is not worth playing with strangers. Thank you!
Hey, @dusty lantern
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @dusty lantern
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@wispy loom Can you help me?
Please try to refrain from ating admins. Is it something I might be able to assist you with? @dusty lantern
I want to file a new appeal
/ticket
Hey, @normal harness
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
When was the last time you filled your last apeal?
Half a year ago
!appeal
Hey, @bright temple
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
/ticket
Hey, @normal harness
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
In that case I would recommend waiting for an admin to come and assist you with the issue. I am not well versed in the whole apeal area. Sorry for the trouble - Shorsey
Hi support, we have lost access to a random set of doors in our base. Not raided, not insided . Whats going on?
Thanks
@toxic shard Can you help me?
fucking server fucked up 10x
!appeal
Hey, @bright temple
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Do you get somekind of notification when they have gone trough your appeal?
@plucky terrace is there something I can assist you with?
Fixe dthe issue, arraently you need to kick and re-add players to team
@lament lark is there anything I may assist you with today?
@lament brook nope nope thank you though
Yeah np. Just saw u dudes in support call. Making sure u got helped. Have a g one
If you have your Steam and Discord linked using https://rustoria.co/link then you get notified via discord other wise you can check on the website you appeal on https://bans.rustoria.co/
Link your accounts to get special rewards in-game.
ok i did it now thanks for the help!
does the monday servers wipe tmr due to force
Yes Every Server wipes
ok ty
It's all in #oldserverinfo if you ever need it
Hey
raided a base and found an nsfw sign
i can pm a sc to you
Please Report it using /Ticket in game 🙂 That way an Admin Will be able to deal with it Appropriately
fixed it 🙂
it says i got banned for playing with a hacker
but i havent played with no hackers
/ticket
Hey, @bold python
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @bold python
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Okay so even after appeal, after talk we are still having 7 days ban. 5 of us. I don't want to overreact or be annoying but i want to know if the message i got from Rustoria Bot that says 7 days ban is end of discussion or there is still a chance for it to be done till tomorrow's force wipe?
Sorry and thanks for you time guys!
The decision is final.
any active admins online?
how can i switch my vip from one server to another before force wipe?
If you used it we usualy don't move them
/appeal
Hey, @shy vortex
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
What's up?
Dear admin,
I just wanted to submit an appeal but it didn't let me do it and it said the decision was final.
I was banned for cheats while i never had cheats on my account.
I did an appeal a year ago but no one ever responded...
Can you help me with this problem?
ivan on us #2 is cheating since like 50 days
Make a /ticket in-game please
i did and no one cares
!steamid
Hey, @shy vortex
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
We do care! We'll have a look into your ticket as soon as possible
76561198953691107
ticket 277
Dear admin,
My banned appeal got denied without any sort of explanation i have been playing the same server for 2 weeks or something, there was also a big ban wave 5 days ago and i get banned today for cheating like wtf. If i was realy cheating i would of been banned by the ban wave
76561198198997213
its for next wipe and it already chargered my card before wipe
If you didn't use it at all (since payment) you can try to open a #payment-support ticket
Your ban will remain
But i never played with cheats i don't know why i got banned?
I think it was just a mistake from admin. (edited)
[3:52]
i never used cheats in my life please check it again.
This just make no sense
Your ban was legit
I never used cheats man?
How so if i was really cheating i would of been banned by the ban wave
It doesn't work like that
That's not how it works at all
Man i never used cheats, i started playing on one of your servers and got banned for ''cheating'' while i was just playing the game.
I don't know why i got banned and i never really got back to it.
We can't go into detail about your ban but your ban is going to remain
Bruh whats this i wasnt even cheating
Please check why i got banned i really didn't do anything wrong?
Yea le to i realy whant to know what made me get banned
yoo will vip stock come back up?
You were both banned for cheating, I can't go into the details of your bans as that information is private. You have both appealed and both appeals were denied which means your bans will remain.
Like you can't even check why i got banned?
We didnt even got a explanation why like comon you just ban us without zny explanation
Hey there Toonie, VIP restocks once a players VIP has expired 🙂
I have been playing the same server for 2 weeks
We don't need to explain to you why you were banned other than telling you that you were cheating/the main reason behind your ban.
But i wasnt
What can i do to get unbanned if i didn't even cheat?
Your bans will remain, now please stop going on about this as it will not change.
no its unfair
Bro i just want to play tomorrow at the wipe with my friends, i never used real cheats. check the gameplay?????
Yea fr
You can't ban me without even telling me why i got banned and what cheats i was using? why should i even play with cheats if i have 3k hours on my account...
I just want to play but no i get banned by admins that doesnt even give a explanation why, like comon man
Litterlay i report a guy that was clearly using no recoil and esp but no he doesnt get banned bec admins say he isnt cheating when he oblivious was cheating. But i get banned when i wasnt even cheating comon man
indeed
And now he just ignored us without any explanation. Great admins
I have given you a very good explanation of how it works. You were banned for cheating and you are given the chance of appealing, in this case you were both denied which means the ban will remain, end of discussion.
^
Bro cheating can mean so much, was i spinbotting, esping, softaim, aimbot, high jump, autoshoot,…
Who knows. We're not gonna tell you our methods so you can avoid doing it 
What cheats you were using does not matter. Now please stop going on about this.
Its just unfair
Cheating? Yeah..
Wasnt cheating
What if u weren't using ANY cheats and still got banned? And even did an appeal but got no responce?
Is that like a normal thing?
Whats your steamid@shy vortex
Apparently it is
76561198953691107
You got caught cheating. No further discusion. Feel free to play elswhere
But the other admin already checked it and said i was banned with a reason but i was never cheating like i can't understand like can we go like more detailed because i really don't know why i got banned?
I realy want to know when bec i wasnt in any sort of fight for the last hour or something
Give me more details if u say so because i know that i never used that stuff.
If u want send me in private if there are any private details i want to know everything.
I got banned 1 year ago and i just let it be but now all my friends are going to play on your servers and now i need to get unbanned because i know that i was NEVER cheating and that i have never used any stuff like that!
I also want to participate in your tournaments but i can't because of the ban.
@shy vortex I've reviewed your ban again and I've decided to unban you. I am sorry for the inconvenience but you are good to connect again.
Thank you for being understanding, have fun playing on rustoria! 
I got banned 3 years ago for saying the n word and am still bannedd
anyway i can be unbanned
my old account has a game ban that is 190 days old that means iam able to play on my other account right?
Correct 😄
I just dont get it i know o got several reports from people and all those times i didnt got banned, why not bec i wasnt cheating
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have 2 gamebans on other accounts within the last year.
- You have 3 gamebans on other accounts in total.
- You have an account that is banned on our servers and are playing on another account.
@shell pawn what about me
What about you?
Have you made an appeal?
like 2 years ago
Im guessing it was denied?
Ok Thx
i dont even remember but i think
yes denied but it was so long ago
Well appeals are final, i recommend posting your steam id in this channel and hopefully and admin gets to you
can i speak with an admin about cheating on US 2x
/ticket
Hey, @plush star
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey is it possible to get the actual rustmaps link for the maps posted in Map Vote?
@runic marlin Could we get the map files for the 2 most voted maps?
I am not sure which those are I'm afraid
/appeal
Hey, @bold python
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
github com/Ryan-J-D/Rustoria.Maps I see last forces maps were uploaded here. Was wondering if we could get them early.
just the 2 long maps ❤️
hello guys
can you help pls
1 main base 1 main tc is only 2 test generator allowed or ?
need vip asap
The same to me. I got not banned, because i can enter in the game and respawn but then im getting kicked with the reason "come to discord". Maybe you can help me @runic marlin ? Because i have made 2 appeals and got no response.
If it says come to discord there was a name next to it as well, which admin is it
-loriemagpie
is 2 or 3?
so they wont be avaliable to play at 2pm when the update goes live?
the update should be at 3PM, I believe you should be ok to play at 2pm even tho its wipes an hour later?
force wipe update is at 2
for MY time it is 3, idk what time zone exactly you are in
do you see the Event channel at the top left of our channels?
What time is it in China ?
around 3am I think?
ok thinks
np!
i got banned yet again for nothing at all i havent been on i loaded in just for it to say that i was banned? how does this keep happening and why?
at this point can yall just give me a refund for the skins and yall wont have to worry about me playing cause this is crazy. twice in a month and my connection is barley good enough to run the game as it is smh
when does vip restock for us long
!slots
Hey, @undone elm
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
"Hello there! We are Rustoria administrators and we have multiple reports of suspicious activity from your account Can we hop in a Vc? Do you consent to a echo check, if you do not this may result in a ban from all Rustoria severs etc." I got this message. Is this real or is someone messing with me petending to be an admin
it was in discord from BananaMan?
!appeal
Hey, @edgy swan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
send me a ss and its fake
@small flicker what is an ss?
screen shot
@small flicker how do i screenshot in discord?
windows key + shift + s
@small flicker thanks i sent it
!slots
Hey, @near halo
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
can we see the map of today's wipe Rustoria Eu main ?
no
ty
when does vip restock?
When someone’s vip go out.
1 vip go out = 1 vip you can buy
it auto resocks when slots are made avaiable
will it restock tonight?
maybe just got watch it and wait
Yes, the number of slots is fixed
ok
!forcewipe
Hey, @near halo
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1667502000:F> (your local time) is the time of the next force wipe and it will happen <t:1667502000:R>.
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
When Will be Force wipe?
!force
Hey, @wary oak
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1667502000:F> (your local time) is the time of the next force wipe and it will happen <t:1667502000:R>.
Forced Wipe will take place in 11 hours, 42 minutes and 57 seconds
And all servers Are wiping at 8 pm est time?
2 pm EST
Hey if I got falsely banned for hacking and I made an appeal but didint get any response. What should I do?
@burnt elk steamid?
76561198973164526
our stocks replenish when somone elses vip ends
emmm fine
When the server wipe MAIN?
Forced Wipe will take place in 10 hours, 31 minutes and 21 seconds
why when i join to zeus x5 i got instantly disconnect for hacking?
!appeal
Hey, @tulip comet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Have you found the issue?
I've reached out to the admin responsible
I join your server, writes to me Discount:Hacking. What could be the reason?
!appeal
Hey, @cedar plover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
you can find out for what reason the ban was given
We do not disclose this kind of information
You should be good now
I got gifted vip but I cant see it in my rustoria profile
The player who gifted it need to open a #payment-support ticket
(not you, him)
Ok
Thx
regarding?
I want to file a new appeal
Was your original appeal denied?
yes half a year ago
Then you will not be able to reappeal at any point and will remain banned.
you mean 4 months ago ?
your recent appeal was denied, nothing we can do for you
If i did an appeal yesterday is it going to be checked before wipe?
I also have screenshots about it but i couldn’t place them into the appeal it self
I already wrote to you - 06/07/2022. I have never been in such a situation, I have played more than 4 thousand hours, this is my first ban. I got into a team with strangers whom I don’t know, and for this you gave me a permanent ban, for me it was a lesson from which I concluded that you can’t play with strangers. Please check my lock.
Standard response times are between 1-3 working days, this does depend on the complexity. Could be more could be less
Aight i just have an false hacking ban snd just wanted to play the wipe day so i hope it gets checked before the wipe
Fingers Crossed#
To include them to best way to do this would be to upload to Imgur or something similar and include a link to the image.
Oh well i tried to explain the situatin as best as i could and didnt have any room to put links anymore😂
As Marc said, you will not be unbanned. Your appeal was already reviewed and denied
