support

[amber delta]

i cant join the server cause of the update either way so take your time

[amber pendant]

fuck man does this help, i was banned on my main for bug abuse, then i hop on an alt to try to play on the same server because i was banned on my main, you think thats why because i used an alt

[dapper onyx]

how guys play on the server if there is an error with the update?

[rotund tree]

how can i redo the update

[near halo]

некоторым везет и не крашит

[dapper onyx]

а ну да

[near halo]

u need to wait facepunch to fix it

[shell pawn]

Yes, that's what ban evading is.

[rotund tree]

the update seems to messing it up in my opinon everytime im on i freeze so theres gotta be a way and ive even uninstalled the rust platform and installed again and same flitch

[dapper onyx]

у тя 5 по англ чтоль?

[rotund tree]

glitch wheres its not responding
😦 i just bought vip

someone help me

[runic marlin]

Hey there codie, this is a global issue I'm afraid, not just you.

[amber delta]

W update

[near halo]

я очень много занимался английским и люблю его

[runic marlin]

The rust dev team is working on a fix

[dapper onyx]

F update

[runic marlin]

Hopefully will be once all been fixed! 😄

[idle rampart]

halloween wipe is the shittest wipe ever

[heavy sedge]

WTF SERVER LAGGING? MICRO LAGG 2-3 SEC

[idle rampart]

they are sooo slow and they release update without fix shit

[heavy sedge]

ewerytime

[idle rampart]

they ruin people day

[rotund tree]

@runic marlin when will they fix it will you guys give refunds on the people that bought vip?

[amber delta]

they need to find the exact issue lol

[raven mist]

That bug has nothing to do with us

[rotund tree]

@raven mist i know but just because you guys are cool like that or somthing haha

[shell pawn]

Once you have used your VIP, you are not eligible for a refund.

[rotund tree]

all good though man how long do these usually take what would be your educated estminate?

[runic marlin]

We have no ETA I'm afraid.

[rotund tree]

You gonna hook me up with vip next wipe too or what haha

jk

[eager grail]

когда я захожу на сервер я появляюсь в центре карты(сплю) и не могу встать и через секунду меня кикает за читы

[near halo]

кинь скрин

[eager grail]

шя 5 мин зайду на серв и заскриню

[near halo]

ок

в лс кидай тут нельзя

[eager grail]

го демку включу?

[near halo]

сорян, не могу говорить

[eager grail]

ок шяс скину

[fossil igloo]

#network-support-old

[lunar zephyr]

Does rustoria 2x vanilla have the new Halloween stuff??? I just wanna do a candy hunt or get my boy Frank in

[amber delta]

@runic marlin can you look at my mute appeal please

[near halo]

!appealru

[marble mantle]

Привет, @eager grail

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[slow storm]

need help getting someone banned on 2x vanilla

[small flicker]

/ticket

[marble mantle]

Hey, @slow storm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[loud stream]

!appeal

[marble mantle]

Hey, @loud stream

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[slow storm]

ok i did

[gloomy steeple]

admins i'm almost certain i got a case of cheater in eu main

what shoukld i do

[jagged marlin]

!ticket

[marble mantle]

Hey, @gloomy steeple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[jagged marlin]

Use global chat IN-GAME with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[loud stream]

I have made an appeal several times now and I have not got any response, I got banned because I played with a cheater without my and my teams knowledge.

[gloomy steeple]

ok i submitted, but bear in mind he is like 90% cheating

[jagged marlin]

how long ago did you appeal?

[loud stream]

I think my first appeal was around maybe 9 days ago and my latest is about 5 days ago

[jagged marlin]

you need to verify your account

[jagged marlin]

!verify

[marble mantle]

Hey, @loud stream

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[jagged marlin]

you will receive a message in a discord

[modern flume]

i need help

[jagged marlin]

can i help you?

[real lantern]

<@&274971100184576010> need some help asap, blatant cheater on the server, made a ticket already

[jagged marlin]

please wait

[modern flume]

i kicked for playing with a cheater but i did not know he was cheating and i have sence blocked him

[real lantern]

i mean kind of hard to play when hes halting all progress

[loud stream]

I have got a rustoria bot now in my dc, is it some other things I have to do?

[jagged marlin]

!appeal try appealing

[marble mantle]

Hey, @modern flume

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[loud stream]

I have got a rustoria bot in my dc now, something else I should do?

[neat pumice]

Not sure what you're talking about with a Rustoria bot in your discord - our bot will send you a DM with your appeal outcome, it's not a bot that you can / need to add anywhere 🙂

[near halo]

is the freezing on rust fixed when joining?

i can join but once i leave base i freeze i havent tried leaving yet

[loud stream]

Ye it sended a dm, okay thx

[quick sorrel]

<@&874995535881326632>

[runic marlin]

Heyo, what's up?

[quick sorrel]

what does ban evasion mean it says that and it keeps disconnedting me

i have never used cheat or esp or something like that

[runic marlin]

Having a look

[quick sorrel]

ty

[runic marlin]

Fixed, sorry for the inconvenience

[quick sorrel]

@runic marlin ty bro

i got a little stressed

[real lantern]

@runic marlin how long does it usually take to get ticket replies?

[runic marlin]

Nothing to worry about 😄

[runic marlin]

It depends honestly. The amount of tickets out can shorten/lengthen the respond times & also the availability of the admins.

[real lantern]

no problem

[runic marlin]

But we try to go through them as fast as possible while also going through them well and thoroughly so they are properly investigated 🙂

[real lantern]

understandable

[vapid oasis]

need an admin to unmute me

on 5x chat

[jagged marlin]

!appeal

[marble mantle]

Hey, @vapid oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vapid oasis]

i put chinken on accident instead of chicken and got muted for 6 hours

now i can’t talk so sad

can i get unmuted please

[near halo]

!appeal

[marble mantle]

Hey, @vapid oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tight shuttle]

Hello, can u give me server access rustoria.co EU Main? I tried to connect with gfn.ru

[echo quartz]

Can someone help me out?
I am on rustoria us medium and I can not place a bag inside my base after I picked it up
I have 3.6k hours in the game I'm not retarded
And I have never seen this type of bug before where I cant place my bag
When I try to place it all it says is not enough space

[shell pawn]

@tight verge #network-support-old

[echo quartz]

Can you help me wilder?

[near halo]

i afraid that we cant help in this situation 😦

im 100% sure its rust problem

[echo quartz]

sigh ok. I just wont have a bag in my base at all kind of annoying lol

[glacial crest]

admin dm me theres a mesh hole on us medium, very broken.

[near halo]

eui main cheater

pls ban quick

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

200m 3 heads OBVIS CHEATER EUI MAIN PLS BAN QUICK

@near halo we are getting camped by cheater

bro i need help pls

make a ticket man

he got banned

[jagged marlin]

👌

[ancient dock]

Anyone know the solution to constant crashing on the new update?

[cold oracle]

my teammate is having the same problem

[ancient dock]

I'm playing on ultrawide 3440xwhatever with RTX 3090 and regular pvp graphics settings.

[minor temple]

Please see the message posted in #announcements The crashes are sadly due to the new update today from FP #announcements message @cold oracle

[ancient dock]

Thanks @minor temple I'll check it out.

[minor temple]

!appeal @shrewd maple Please Appeal using the below

[marble mantle]

Hey, @shrewd maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shrewd maple]

Okay, thank you very much

[mellow mulch]

What is inculude in the eu main vanilla vip? Only the no queue?

[jagged marlin]

and yellow nickname in a chat

[minor temple]

@shrewd maple If you Link your discord using this link https://rustoria.co/link you will receive an answer by a bot in DMs.

[quick salmon]

any active admins online gotta question

[red hound]

I have a problem

I'm banned by the server. Can someone help me

Is the administrator online

[drowsy maple]

!appeal

[marble mantle]

Hey, @red hound

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[quick salmon]

Hey dale

[thick compass]

anyone having problems disconnecting from rustoria eu 2x vainalla or can supply a fix?

[drowsy maple]

Known problem, its a Facepunch issue, they are working on it.

[thick compass]

any temp fix?

[hardy spear]

anyone having crashing problems in meduim?

[jagged wasp]

hey

[hardy spear]

me and my duo cant load in with out crashing in 5 mins

[jagged wasp]

uhh got banned forever ago for alt acc i made a request couple weeks ago how do i see if i got unbanned or not?

[mossy gulch]

Hello I can’t connect to any of the US rustoria servers. I can’t see them under the official section and their IPS don’t work. Please explain what to do

[jagged wasp]

?

@drowsy maple

[drowsy maple]

go to bans.rustoria.co or try to log in

[heavy egret]

i got banned by playing with a hacker

um idk why I didn't even know he was a hacker I don't even know him he was my neighbor so I wanted to ally with him is there a way i can get unbanned i never got banned or kicked

[devout timber]

I got vip but I still get que

queue

@drowsy maple

[heavy egret]

@drowsy maple

[drowsy maple]

did you purchase for correct server?

[devout timber]

I got US vip

[drowsy maple]

https://discord.com/channels/274965952116817920/883058174570135572

[drowsy maple]

!appeal

[marble mantle]

Hey, @heavy egret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[indigo flame]

If people can’t play the game will servers roll back because people need access to a tc that needs maintaining?

Or turn off tc degrade for the night till fixed?

Or will it be like oh well nothing can be done?

[cosmic raft]

Any admins on that can pull me up?

[near halo]

why does rust keep crashing

[drowsy maple]

Facepunch known issue. they are working on it, not sure of timeline for fix.

#announcements message

[near halo]

ok thanks

[analog pumice]

This happened last year

Took them 36 hours to fix

I’d I could post pictures I have the same screen shot of them saying this bullshit

[indigo flame]

love getting ignored by support

[violet knoll]

US Small down?

[mental smelt]

Must be

[violet knoll]

uhhhhhhhhhhhh

https://tenor.com/view/nooo-no-nope-no-way-screaming-gif-15477187

[hollow barn]

BRING US SMALL BACK

PLEASE DADDY MODS

[pseudo solstice]

how do I get into the server I was playing last if it isn't showing up in my history?

oh I guess small is down okay

[mellow mulch]

the server is laging and i cant play because the game crash, i can get the money of my vip? i buy 3 or 4 hours ago

[red hound]

I need to report

HACKER

[marble mantle]

Hey, @red hound

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hardy spear]

ARE CRAshes fixex

[pseudo solstice]

TheBenito in game keeps calling me and other black nakeds the N word repeatedly

[thin plover]

if its voice chat we cant moderate it sorry, but if he TYPES it then take a screenshot for us please 🙂

then make a ticket

[hardy spear]

BRO MY FRIEND KEEPS CRASHING

[red hound]

Is the server online for cheater management

[real lantern]

apparently not

[red hound]

Bullet lock perspective

[hardy spear]

BRO

WHY IS MY FRIEND CRASHING

[thin plover]

you want to report a cheater?

[thin plover]

#announcements

[red hound]

Yes, cheater

[thin plover]

!ticket

[marble mantle]

Hey, @red hound

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

lost 5aks and 6 rockets and a c4 cuz crashes nice

[red hound]

Obviously, if you are on the server, you can see their perspective

[thin plover]

admins do not player on the server, you have to make a ticket and the admins will look into it

[red hound]

17 digit ID or game name

[thin plover]

you can report by game name or if you find their steam ID its good too

[vapid oasis]

i got unmuted 🙂

any admins?

[thin plover]

not and admins but maybe I can help you

[quartz temple]

any admins ??

and friend playing along with him

[bitter iron]

!report

[marble mantle]

Hey, @bitter iron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quartz temple]

ty

[hardy spear]

broooooooooo when will crashed be fixed

[wanton night]

!appeal

[marble mantle]

Hey, @wanton night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hardy spear]

can i refund my vip cuz like theree no point cuz my game crashes

shitty ass game i buy vip and cant even play

[wanton night]

mine too but its only on rustoria main

[thin plover]

the crash have nothing to do with us, I cannot play at the moment too because Im crashing constantly, just gotta wait for Facepunch update

[hardy spear]

well alistaar is a fucking shit dev and they ruin this game every fucking day and make it worse no wonder the player base is gone

jesus fucking christ

[boreal nacelle]

how do i make a ticket

[thin plover]

!ticket

[marble mantle]

Hey, @boreal nacelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glass finch]

Is this steam ID banned from us 5x 8man? 76561199124481111

[thin plover]

I dont think admins can give that kind of info out

[glass finch]

Its my team mate. He is having issues with loading into the server

[thin plover]

a lot of people have issue loading in the server

like myself

and Im not banned lol

[grim cloak]

im getting client integrity violation

anyone know why?

[glass finch]

Ok, issues with update? Updated drivers, good file integrity. checked all the boxes other than that too.

[quartz temple]

no admins alive ? 😄

[glass finch]

Have you verified file integrity on steam?

[quartz temple]

guy came with another acc 😦

[grim cloak]

doing rn

[thin plover]

nothing to do really

just wait

[glass finch]

He can join another server. How can I get an admin to check when they have a minute?

[thin plover]

if he was banned it would say it when he get kicked or whatever, he's able to join another Rustoria server or a random one?

[onyx elk]

can i get help

@vital folio

[willow echo]

what help do you need

[onyx elk]

ban appeal

@willow echo

where do i appeal

[willow echo]

/appeal

[marble mantle]

Hey, @onyx elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[willow echo]

https://bans.rustoria.co/

[onyx elk]

1-3 business days

[willow echo]

yes

[onyx elk]

well if u could look at i have 10k hours and im trying to play main with my group

if not i understand

[willow echo]

sorry I am not admin

[stiff widget]

!steamid

[marble mantle]

Hey, @onyx elk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[onyx elk]

76561198127573075

@marble mantle

[willow echo]

prodigy can help you he is the admin

[onyx elk]

ok thank you\

[tardy jewel]

i queued for 8hrs then crashed instantly after spawning

[onyx elk]

@stiff widget

[willow echo]

Sorry we can't do anything

[tardy jewel]

ofcourse you cant

[stiff widget]

Your team mate was banned for hacking

[onyx elk]

@stiff widget hes not cheating

[tardy jewel]

what a waste of time theres not even a grace period lmao

[onyx elk]

@stiff widget was a false ban prob due to hours but he played a while back with me and came back to the game

[stiff widget]

Its not a false ban

[onyx elk]

hes a pro on val

@stiff widget was he eac'd or what was it an auto ban or was an admin watching

[tacit lodge]

can we just verify integrity of the files for this hot fix update or is there another way to do it?

[onyx elk]

im confused if u can say straight up its not a false ban @stiff widget

[stiff widget]

I can't go into detail about that, but its not false ban and I can confirm he was hacking

[onyx elk]

can u show me?

[stiff widget]

No sorry

[onyx elk]

oh sorry i thought u said can

my b

but hes not hacking

hes a crazy good player

[tacit lodge]

anyone know ?

[onyx elk]

i just dont get how a human can ban someone and say for sure its "hacks" like if it was an automated ban respect but thats kind of a joke

i have 10k hours on this game and have played with countless groups and played since early 2014 and i dont play with cheaters

[wind trout]

is this a thing admin bros, can we make this happen if it hasnt already

[onyx elk]

i just feel like this is a bad look for u guys u wont even give me a reason for a user banned that was done by a human and u wont even give me a explanation ive been playin g on these servers forever and always thought u guys were mostly fair but this seems kinda messed up @stiff widget

[wind trout]

if u have 10k hrs u would know admins dont tell you why they know ur cheating

buy another account

better yet, quit cheating

[onyx elk]

im banned off association but

[wind trout]

thats actually unfortunate, that can happen to anyone lol

[dark radish]

Looks like a client update, not a server update

[wind trout]

it says optional, is there a place i can go to choose this then lol

[dark radish]

you should be able to just download it from steam

I have mine ready to download

[wind trout]

ill look, thanks

[dark radish]

np

[onyx elk]

@dark radish could u hop in discord?

[dark radish]

I believe mr prodigy already answered your question

[onyx elk]

@dark radish but u cant come talk to me for a second?

[lone junco]

how can you fix youre game crashing after the update

i cant load into anything after

[wind trout]

yeah, im having a hard time seeing if the update is avaible

or if its already downloaded

[thin plover]

force close ur steam

[wary osprey]

us main has some server lag/delay

[lone junco]

i full reset my pc and everything

[thin plover]

it will pop up after

[lone junco]

i cant load into anything

[wind trout]

I clicked exit on the icon, then loaded it back up, hopefully this works lol

[lone junco]

wait is there a forsure way to fix it

[dark radish]

Try downloading the newest patch, and check to make sure that optimized loading is OFF. If that dont work just verify your game files and hope for the best

[lone junco]

where would i find those things

[dark radish]

new patch: in steam (force quit steam in task manager if not there). Optimized Loading: Experimental Settings (in game). Verify Game Files: Right click Rust in steam, properties, verify game files

[wind trout]

I did all that, and I checked, my rust was updated 10 mins before they posted about the update, doesnt work 😦

[thin plover]

try staging branch then

people said it worked

[raven bison]

Facepunch are seeing crashing on the latest patch and are aware

[near halo]

Me and all my friends are experiencing frequent game crashes on server us medium

[raven bison]

#announcements

[raven crypt]

https://youtu.be/QDScECm0_o4

[small flicker]

#announcements

[torn anvil]

ANY ADMINS ON

[thin plover]

not an admin but whats up?

[torn anvil]

Getting had streamsniped

streamer mode on and everything

my temate is

also, why did my teamate nike get banned

he hasnt played with any cheaters

hes been playing with us all wipe

[small flicker]

He’s banned for association

[torn anvil]

But he’s been playing with us all wipe

Anyways

Please help with the streamsnipers please

Hello any admins???

[grand estuary]

Hey, I've been in queue since 12pm PST, at 8:45pm I got to "you're next" shortly after that I began loading assets, and after spawning world the game crashed? I've never had a problem loading in before, is there something going on?

[small flicker]

Try updating your game update just came out a couple of minutes ago also visit #announcements

[grand estuary]

I re-verified my game files and am trying to launch through staging branch, back in 102 person queue , is that the same as updating?

[ancient dock]

waiit...

are you saying use staging branch @dark radish ?

err whoever

[grand estuary]

yeah use the connect code in f1 through staging branch after updating

[ancient dock]

absolutely genius

ic, so pin that then, just use staging to play

[small flicker]

No you need to go to steam and update your game

[small flicker]

It is in #announcements

[wind trout]

another update out

hopefully this one works

[idle peak]

One message removed from a suspended account.

One message removed from a suspended account.

[dark radish]

https://rustoria.co/rules

[idle peak]

One message removed from a suspended account.

[wind trout]

update working

[faint parcel]

@lusty basin
LOOKING FOR ACTIVE ADMINS

[idle peak]

One message removed from a suspended account.

[wind trout]

no crash

[idle peak]

One message removed from a suspended account.

[small flicker]

You won’t be able to make a new apple until an admin reopens your case

[idle peak]

One message removed from a suspended account.

One message removed from a suspended account.

[elfin mural]

do you know how to stop the random crashes

[elfin mural]

did it fix for u man?

[wind trout]

yes

[elfin mural]

how did you fix it

[small flicker]

Yes

[idle peak]

One message removed from a suspended account.

[small flicker]

I know when your eac banned account reaches 180 days come back and ask an admin to reopen your appeal

[idle peak]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[small flicker]

We don’t care about other games just rust

[idle peak]

One message removed from a suspended account.

[next urchin]

admin,i need help ,why i can't connect .co eu main server,i was able to play normally yesterday

[near halo]

what does it say

[willow echo]

...

[willow echo]

hello you use vpn play？

[next urchin]

hacking,but all my teammates enter normally

[willow echo]

are you chinese？

[next urchin]

yes

[willow echo]

国人

你被vpn ban了

[willow echo]

/appealcn

[marble mantle]

您好, @next urchin

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[willow echo]

你能打开网站吗

[next urchin]

我电脑不会翻墙

[willow echo]

如果无法打开网站私信给我你的数字id

我会帮你解决

[next urchin]

76561198357781318

[willow echo]

嗯 稍等

[next urchin]

谢谢，这个被ban节点，我也不知道用什么来连接这个游戏好

[willow echo]

兄弟国内的加速器都这样

所有加速器

除非你自己搭节点

不会被vpn ban

说白了你是合外挂共享节点

[next urchin]

唉，我只是想玩个游戏，那更不懂了，vpn我都整不来（哭）

[willow echo]

哈哈哈哈

没事

你稍等一下

我在找人解决

[next urchin]

自己怎么能搭节点啊，求教

[willow echo]

别想了哥们 这只是一种方法

[next urchin]

好的，谢谢

[willow echo]

你的花老多钱了

[next urchin]

好的吧，老穷鬼敢都不敢想

谢谢老哥的帮助

[willow echo]

不谢 同是国人

稍等

[next urchin]

😀 好的

[swift solar]

HELP ME

[sleek ruin]

with what can i help you?

[swift solar]

I was hacked by a VPN

My steam ID

[sleek ruin]

you from china?

[swift solar]

Steam ID：76561199106550082

Yes

[sleek ruin]

@willow echo

[thin plover]

@willow echo

[sleek ruin]

oh you already here

[thin plover]

lmao

[willow echo]

哥们我直接帮你都说了吧

thank you

[willow echo]

解了

[swift solar]

谢谢啦兄弟

[willow echo]

不谢o(≧v≦)o

[livid agate]

help me

I'm throwing myself because of this mistake

Disconnected : hacking

[raven bison]

steamid?

[livid agate]

1 second

76561199015103851

[raven bison]

sorted

[livid agate]

thank you

man

[dapper onyx]

bug with update still not fixed?

[raven bison]

Try latest update and see how you go

[hazy imp]

hey support ive been staring at vip screen for 3 hrs for NA medium

people have told me its refereshed multiple times but mine is not loading when it restocks

[raven bison]

I believe you have to refresh manually lol

[hazy imp]

i do refresh manully

every 10 minutes lol

[storm moat]

how do i appeal if u was banned for playing with cheater and idk i was playing with cheater

76561198995944744

this is my steam id

[sleek ruin]

!appeal

[marble mantle]

Hey, @storm moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[storm moat]

thank u

you

after the appeal how long should it take

[sleek ruin]

1-3 business days

[storm moat]

bruh

well ok

[deft tundra]

Good afternoon, trying to log on to the server I get when you enter the server "disconnected:hacking", no cheats and banned programs do not use

steam id 76561198417512728

[sleek ruin]

you are from china?

using vpn?

[deft tundra]

Ukraine

not vpn

[sleek ruin]

so u got banned only for connecting?

[deft tundra]

When I logged on to the server, I didn't have time to get up and it immediately turned me off

[sleek ruin]

тебе удобнее на русском?

[deft tundra]

да

намного удобнее

[sleek ruin]

!appealRU

[marble mantle]

Привет, @deft tundra

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[sleek ruin]

распиши эту проблему туда

но обычно так происходит из-за включённого впна

[deft tundra]

спасибо, в аппеляции мне писать на русском или английском?

[sleek ruin]

на английском офк

[deft tundra]

окей

спасибо за помощь

[deft storm]

Uh, it can't be allowed to have a base inside the mountain and shoot people through the mountain. Right? Well, that's what's happening on 10x xd

Couldn't find it on the rules, but It'd be retarded if it is allowed

[neat pumice]

Bases inside textures are considered bug abuse yeah - make a ticket and we'll look into it 🙂

[deft storm]

Made one, ye. Alright, thanks

[bold venture]

76561199069648327 vpn ban help me to check out this steam id

admin

[raven bison]

already sorted

[spare loom]

stuck at couldnt download level: procedural 4001

how to fix this

[raven bison]

Can you screenshot the issue?

[spare loom]

yea but i cant post screenshot here

[dapper onyx]

buggy update fixed?

[spare loom]

i cant post screenshot

[small flicker]

Send dilly the screenshot in dms

[spare loom]

i did

no reply though

[dapper onyx]

any info when the bug will be fixed?

[runic marlin]

#announcements

[near halo]

Hello I need some help. I cant join your servers

It just says i cant download your map

Should I also send screenshot to dilly+

[runic marlin]

!mapfiles

[marble mantle]

Hey, @near halo

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[raven bison]

Hi, please DM me.

[near halo]

Okey thanks

[acoustic ravine]

Have rustoria servers disabled the trick or treat event or whats going on aint seen it once

[plucky shuttle]

Hi, i woke up this morning and i saw im muted in the chat

[jagged marlin]

!appeal

[marble mantle]

Hey, @plucky shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[runic marlin]

Nope

Just seen it

[acoustic ravine]

damn aight but what about the 2x vanilla server?

[sleek ruin]

me too on eu med

[raven bison]

There should be no reason why you're not seeing it on 2x

[near halo]

rustorıa very good server thx for all admin 🙂

[raven bison]

Actually, I believe it's not working on 2x. Working on a fix RN.

Should be working from now on @acoustic ravine, thanks for letting us know.

[dapper onyx]

есть какое-то решение обновы с хелоуином?

[jagged marlin]

#announcements

[dapper onyx]

я не могу обновить

[acoustic ravine]

❤️

[dapper onyx]

есть какое-то решение обновы с хелоуином? help i want to play

[idle peak]

One message removed from a suspended account.

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[tacit horizon]

any mods/admins on

[jagged marlin]

А что именно у тебя не так?

У всех вроде уже всё хорошо

[vague lake]

i need support

please

[jagged marlin]

how can I help you?

[vague lake]

im trying to connect on rustoria 2x adn whenever it comes to downloading it says this

[jagged marlin]

Have you tried restarting Steam?

[vague lake]

restarted the whole pc

not just steam

[near halo]

!mapfiles

[marble mantle]

Hey, @vague lake

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[near halo]

try this

[vague lake]

i cant find steam in program files x86

[near halo]

should be there

vip 서버를 잘못샀는데 바꿀수있나요?

[gentle plume]

아니요

[near halo]

@willow echo

[gentle plume]

roxy was going to buy rustoria us Medium vip but mistaken chose Rustoria eu medium bought how can i change?

[tacit horizon]

i just bought a kit on 5x no bps us and i didnt recieve it

[toxic shard]

Don't use it and go on #payment-support if there is still stock for us med we might move it

[toxic shard]

looks like you got it now ?

otherwise #payment-support

[tacit horizon]

nope

should i restart my game again?

[toxic shard]

did you did the /kit command ?

restarting the game don't help

[vague lake]

hey bro i did what u said and still dont work

[near halo]

!gamefiles

[marble mantle]

Hey, @vague lake

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[near halo]

try this also

[vague lake]

aight bro i'll try ty

[gentle plume]

ok i cheak

hey marc

Server Effected whats mean?

Do I need to enter the server I want to replace?

[vague lake]

didint work xD

[broken nacelle]

<@&274971100184576010> uhhh my game crashes when i load on to any rustoria sever but no other sever fix ur severs

[neat pumice]

Which servers have you tried connecting to besides Rustoria?

[broken nacelle]

vital, PAT, stevious @neat pumice

[neat pumice]

Weird, the steam ID you posted here a few days ago crashed on Rustoria, but has only connected to Perfect Aim Train, besides the two Rustoria servers you tried to join ~30 minutes ago, in the past 5 days - are you using a different account?

Feel free to DM if you'd prefer, for troubleshooting 🙂

[vague lake]

bro me too got some problems with rustoria servers only

[vague lake]

whenever i try to join this server it says this and only when i join ur server i've done what the support told me to do but none worked

[leaden galleon]

when wipe EU NO BPS x10

[dapper onyx]

оо братанчег

[leaden galleon]

when wipe EU NO BPS x10

[dapper onyx]

мне помоч над

[vague lake]

tried it didnt work

[toxic shard]

Download the correct file here https://github.com/Ryan-J-D/Rustoria.Maps (you have the name in the error) and put it in your map folder

[vague lake]

i'll try

[amber raptor]

US 10x zz team is hack please all banned

[toxic shard]

!ticket

[marble mantle]

Hey, @amber raptor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dapper onyx]

@near halo ты тут?

[amber raptor]

oh they got banned thank you nice server

[leaden galleon]

when wipe EU NO BPS x10

[toxic shard]

#oldserverinfo

[vague lake]

so do i just download it and paste it in the maps folder and it gonna work ??

[leaden galleon]

Wipe Schedule: Tue & Fri @ 5PM CEST when wipe!?

17:00 time

[vague lake]

@toxic shard and should i verify the game files after i paste it or join the server right after pasting it ??

wow

[vague lake]

thank you it actually worked

[toxic shard]

it should

[pseudo wraith]

medium is frozen in game you might need to restard server again

[toxic shard]

looking into it

[dapper onyx]

есть русский модер?\

[jagged marlin]

Есть

[dapper onyx]

у меня прост пиздец

[dapper onyx]

всё также крашит обновления нету переустановка не помогает и проверка тож

[jagged marlin]

А как оно вообще крашит? Ты типо заходишь в игру и она просто закрывается?

[dapper onyx]

да

как у всех было из-за обновления

почти у всех

при чем только на тех серверах где обнова хэлоуинская должна быть

[jagged marlin]

У тебя какая винда?

[dapper onyx]

на остальные комбаты и т.п заходить могу,10 винда

[jagged marlin]

у тебя локальных файлов 18.46 GB?

[dapper onyx]

да

[jagged marlin]

Хм, ну как то странно конечно, у всех уже всё нормально, а у тебя продолжается эта проблема

[dapper onyx]

единственный варик остается

что это всё санкции

[jagged marlin]

Хах) Та нет. Попробуй в инете какие то способы исправления. Мне почему то кажется что нужно в свойствах игры поменять типо загрузчик игры, или что то типо подобного, но я не идеально в этом шарю. Я думаю интернет лучше поможет чем я

Ещё попробуй скачать новые обновления на винду (если они не скачаны)

[dapper onyx]

кк

но не думаю что проблемма с виндой

на комбаты и т.п же заходит а где хэлоуинское говно нет

[fathom basin]

1

[cloud shadow]

Добрый вечер подскажите пожалуйста по блокировке сюда можно писать чтоб узнать причину?

[willow echo]

哎

哥们

请告诉我你的steam id

[fathom basin]

64位吗

[willow echo]

对的

我会帮你调查

[jagged marlin]

У вас должна же быть написана причина блокировки при входе в игру

[fathom basin]

76561198345864238

[willow echo]

稍等

[fathom basin]

如果没有作弊解开封禁需要多久

[twin canopy]

Игорь а можете помочь ?

[willow echo]

帮助你反馈了

很快

[jagged marlin]

Чем?

[fathom basin]

好的 谢谢哥们

[willow echo]

因为是vpn ban

[twin canopy]

можем зайти в войс?

[cloud shadow]

допустим причина указана за игру с читером как то можно узнать из-за кого?

[fathom basin]

我猜应该也是

[willow echo]

请稍等 等待管理员处理

[jagged marlin]

За игру с читером

[fathom basin]

好的

[cloud shadow]

и какой именно был чит использован

[twin canopy]

я сижу в войсе могли бы вы зайти я вам опишу ситуацию

[cloud shadow]

ну я имею в виду ник нейм читера...

[willow echo]

解了

[jagged marlin]

Чуть позже, сейчас занят

[fathom basin]

谢谢兄弟

[jagged marlin]

Ваш какой то тимейт

[fathom basin]

我被ban的加速器还能继续使用吗

[willow echo]

能

因为所有的中国加速器

[fathom basin]

谢谢兄弟十分感谢

[willow echo]

都这样

[cloud shadow]

это понятно я интересуюсь ник нейм возможно выяснить кто именно какой тиммейт

[willow echo]

不谢哥们 都国人不用那么客气

[spring halo]

Парни я апеляцию на бан подал,сколько будет ответ идти и где он будет\

[jagged marlin]

Не разглашаем

[jagged marlin]

1-3 рабочих дня

[spring halo]

а на 2 вопросик

[fathom basin]

哈哈哈 那我先溜了

[willow echo]

好的

[fathom basin]

感谢感谢

[spring halo]

куда его мне отошлют то

[jagged marlin]

В дискорд

Личные сообщения

[spring halo]

ок,спасибо

[tight shuttle]

wtf

Hello, I don't play with cheats why was I blocked?

[jagged marlin]

!appeal

[marble mantle]

Hey, @tight shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

русский?

[tight shuttle]

да

[near halo]

!appealru

[marble mantle]

Привет, @tight shuttle

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[tight shuttle]

я уже отправил туда
1-3 дня ток смущают

хз мб сосед с кем я в зеленке был с читом

[near halo]

да, скорее всего

[jagged marlin]

Лучше не добавляй в зелень кого попало

[thin chasm]

US 10X NO BPS is vanilla rn <@&874995535881326632>

[tight shuttle]

я френдли прост(
дофрендился цук

[near halo]

должны разбанить если ты на сервере познакомился

[tight shuttle]

угу

[twin canopy]

ну так что сможем поговорить

[near halo]

можешь ее тут расписать я помогу

[twin canopy]

лучше в войс

[jagged marlin]

Я занят, смогу через минут 15

[twin canopy]

там долго описывать

[ancient dock]

YEAH UHHH

[near halo]

жди игоря тогда

[ancient dock]

mods... why is hunger turned up i cant walk 3 feet now with update without going hungry and having to eat every animal on the map

[twin canopy]

освободился ?

[jagged marlin]

Я напишу тебе, у меня задержка

[tiny nebula]

I need a admin

[willow echo]

what help do you need I think admin will help you

[near halo]

this is why we need map vote for med

2 rigs on spawn beach

[tight shuttle]

классно поиграл

[clever gale]

!appeal

[marble mantle]

Hey, @clever gale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[willow echo]

#support message

[tight shuttle]

ппц я плачу каждый вайп
и после прилетает это
можно ли ускорить как-нибудь проверку
я играть хочу!

[near cedar]

i need help on the rustoria 3x

pls

[willow echo]

what help do you need

[near halo]

так жди аппеляции

[near cedar]

i got disconected for hacking and idky

[tight shuttle]

1-3 дня?

[jagged marlin]

Да

[willow echo]

/appeal

[marble mantle]

Hey, @near cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[jagged marlin]

Но может и дольше в некоторых случаях

[tight shuttle]

и там рабочие дни
это значит можно про ваш сервер забыть?

ибо ток в пн-вт будут чекать7

[jagged marlin]

Да, в рабочие дни

[near cedar]

cloth can we talk in dms pls

[jagged marlin]

Тебе на дискорд придёт сообщение когда будет ответ

[near cedar]

i carnt do that thing

it doesnt let me

[willow echo]

yes

[near cedar]

ok

[willow echo]

dm me

[sweet cloud]

Need help turning off automatically buy vip I already tried a way but it didn’t work

[glossy condor]

same here ]

Please

[willow echo]

!STEAMID

[marble mantle]

Hey, @near cedar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[glossy condor]

Steam ID: 76561198048283121

[wispy knoll]

добрый вечер, с нпс выпал костюм учёного, знакомый говорит, что он только через админку выдаётся. Он меня троллит?

[jagged marlin]

Да

Админы не вмешиваются в игру

[near halo]

эти костюмы падали изза бага в игре

его уже пофиксили

[wispy knoll]

не прост он говорит, что синий рад костюм как у неписей не выпадает

[mossy flare]

это мой друг выдал, сори

[jagged marlin]

#general

[glossy condor]

@willow echo Can you cancel my subscription please the site will not let me. Thank you Steam ID: 76561198048283121

[willow echo]

i cant sorry im not admin

[glossy condor]

@willow echo Can you give me admin name or a direct admin?

[near halo]

!cancel

[marble mantle]

Hey, @glossy condor

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[willow echo]

you can make a ticket in #payment-support

then wait admin help you

[glossy condor]

@willow echo Awesome! thank you for your help sir I appreciate sir. have a great day!!!!

[jagged marlin]

Тебе ещё нужна помощь?

[twin canopy]

Да

[jagged marlin]

Понял, я извиняюсь что задерживаюсь, неожиданно появились дела. Я думаю скоро освобожусь и обязательно помогу Вам!

[near halo]

надо было тут расписать, помогли бы быстрее

[near ember]

how can i report people for cheating on discord?

[willow echo]

report in game

[marble mantle]

Hey, @near ember

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sleek ruin]

!appealRU

[marble mantle]

Привет, @sleek ruin

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[arctic vortex]

!appeal

[marble mantle]

Hey, @arctic vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gleaming hound]

Hey, I was the one who banned you, you able to talk? #368790610783764480 ?

[twin canopy]

@jagged marlin @near halo мы ждать задолбались , у нас идёт стрим и по кд нас убивает читак по кд уже забанили 3 акка, но жть по часу пока его забанят это через чур

[near halo]

yoo can i get help after please

[near halo]

!ticketru

[marble mantle]

Привет, @twin canopy

Чтобы правильно сообщить о нарушении правил на наших серверах, используйте следующий способ:
- Используйте команду /ticket В ИГРЕ, перечислите имена нарушителей и их действия.

Чтобы добавить доказательства в /ticket, используйте следующий способ:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur и добавьте ссылку в свой /ticket.
- Чтобы прикрепить видео доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в свой /ticket.

Если вас забанили и вы хотите подать апелляцию, используйте !appealRU в Discord.

[arctic vortex]

yes

[twin canopy]

писали

[near halo]

sam please

[jagged marlin]

Кидайте тикеты на них

[twin canopy]

последний нар когда мы писали уго только через час забанили

[twin canopy]

это один и тотже чувак

[near halo]

админы не могут следить за вами и банить читаков, поэтому только через тикеты

[twin canopy]

у же 3-4 акка забанили

[jagged marlin]

Это какой то стрим снайпер?

[twin canopy]

да

[shell geode]

where should i go to report? some group is screaming the n word whenever they kill you

[thin plover]

sadly we do not moderate voice chat

[shell geode]

i have a clip

[thin plover]

if they type it in chat or anything than thats different

[thin plover]

even if you have a clip

[shell geode]

oh dang alright

[thin plover]

sorry, its just that we cant tell 100% if the clip has been edited or anything so for the rules we dont moderate voice chat

[shell geode]

ah fair enough ig

[thin plover]

I recommend muting them

[shell geode]

u can mute specific people? or just turn off vc?

[thin plover]

you can mute specific people

[frail maple]

rustorai 10x down?

[muted folio]

ye

10x offline

[thin plover]

go in your list of contact, they should be in seen or enemies, and a little microphone logo will be there I think

[echo raft]

Why is it down?

[thin plover]

eu?

[thin plover]

EU?

[twin canopy]

и долго мы будим откисать от читака ?

сколько тикетов нам ещё написать

[echo raft]

yes 10x

[thin plover]

made the admins aware 🙂

[frail maple]

roll back?

[near halo]

this is wrong because most people dont play the full length of long

[thin plover]

I cant tell you sorry 🙂

[muted folio]

maybe rollback server crash maybe 30min rollback

[slow birch]

That doesn’t change the fact the map is still there for the full month. Some players rock it for the duration

[frail maple]

wyhen will server be up

[echo raft]

when is the server gonna come up?

[slow birch]

It should be booting up from what I have just seen and been told

[thin plover]

give it 5-10 minutes

[echo raft]

ok

[near halo]

i mean i think prioritising majority only makes sense

there is no point of trying to please the few over the majority

[frail maple]

server up

[near halo]

a vote would prove my point Majority wants map vote

for med

[slow birch]

Not quite sure you caught the whole conversation. It is very labour intensive to do a map vote for all servers. The process is been worked on to automate it and then will be rolled out there is no ETA on it though.

[near halo]

oh nah i just looked at that one message

but i mean if not for all maybe prioritise biweeklys at least

[slow birch]

Oh well hopefully that is the news you were looking for once they have automated it then more servers will have a vote.

[gentle cliff]

Hello, I played on the server Rustoria eu main today.
After some time afk I was kicked, after which I wanted to come in and was then kicked for hacking.
Please help me.

76561199072251544

[clever gale]

Have you made a appeal?

[gentle cliff]

no

I know? not how

[willow echo]

hello you use vpn play？

[gentle cliff]

no

when i get kicked it says disconnected hacking

[willow echo]

please appeal

[willow echo]

/appeal

[marble mantle]

Hey, @gentle cliff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frail wadi]

can you move your dynamic slots on us medium

[gentle cliff]

@marble mantle okay thanks.

[halcyon cloud]

how do i make a ticket

[willow echo]

/ticket

[marble mantle]

Hey, @halcyon cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[bleak scaffold]

/ticket

[marble mantle]

Hey, @bleak scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[halcyon cloud]

/ticket

[marble mantle]

Hey, @halcyon cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[storm crater]

/ticket

[marble mantle]

Hey, @storm crater

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[robust flare]

/ticket

[marble mantle]

Hey, @robust flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @safe crag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @safe crag

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[kindred bough]

can someone join the waiting for support channel?

[willow echo]

@near halo

[bleak scaffold]

@willow echo

[halcyon cloud]

we r in the chanel

channel

[bleak scaffold]

drag

[halcyon cloud]

i have a clip of him flying

[bleak scaffold]

yea they just camping are base

hard cheating

[willow echo]

make a ticket in game

[bleak scaffold]

we did

[storm crater]

already done

[bleak scaffold]

they did nothing

[halcyon cloud]

we all did

can you see them

[bleak scaffold]

his buddy got banned but not him

he flew into are compound

[clever gale]

A admin will look into your ticket ASAP

[halcyon cloud]

ok thx

plz get him banned. he just camping us and we cant lave base

[near halo]

?

[willow echo]

#support message

[willow echo]

this

my translator not work

[wicked gust]

Подай апеляцию, опиши ситуацию в целом и я думаю тебя разбанят.

!appealru

[marble mantle]

Привет, @safe crag

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[pastel hatch]

Hello I got a ban evasion on your servers but I never did anything wrong. Can I appeal.

[near halo]

!appeal

[marble mantle]

Hey, @pastel hatch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dapper onyx]

ты тут?

[near halo]

да

[dapper onyx]

оо

братанчег а ты не знаешь что делать если ошибка не пропала?

[pastel hatch]

is this legit

[near halo]

не знаю

[near halo]

yes

[dapper onyx]

хуево,никто не знает

[pastel hatch]

thanks

[marble mantle]

Привет, @safe crag

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[jagged marlin]

1-3 дня

рабочих

с понедельника по пятницу

[grave echo]

If Im game banned from csgo will I be banned on rustoria?

[jagged marlin]

Так у тебя вак?

Только не надолго

[analog pumice]

yo admin

i need help

you guys racist???

i can't even type my own country??? you guys racist towards pakistanis???

[clever gale]

What is your problem?

[analog pumice]

what do you mean?

im fucking pakistani and i can't type my country in chat?

what kind of shit is that

[clever gale]

In global chat?

[grave echo]

type in english bud

[analog pumice]

yes

i typed in on accident in global

instead of team

but thats besides the point u guys are racist towards pakistan

why can't i type my own country in chat?

[grave echo]

they wanna keep it simple

[analog pumice]

what simple

thats racist af

[grave echo]

fs

[analog pumice]

unban u racist

[marble mantle]

Hey, @analog pumice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Send your steamid and I'll have a look @analog pumice

[nova flame]

CHEATER IN X2 VANILLA

[marble mantle]

Hey, @nova flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[nova flame]

WTF ADMINS

[balmy cypress]

Make a ticket in game and admins will look asap @nova flame

[nova flame]

I MAKE A TICKET

30 MINUTS AGO

[surreal kelp]

I can understand your frustration and i can relate that 30minutes in Rust is a long time but please understand that our Admins are doing their best to deal with those situations as soon as possible. It is not always possible to review a ticket in that short time frame. The best recommendation when facing such a situation is to adjust your playstyle a bit to dodge the suspected cheater. This is not a solution but it would stop the suspected cheater from gaining gear and resources from you.

[merry flume]

how do you make a ticket?

[surreal kelp]

!ticket

[marble mantle]

Hey, @merry flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[surreal kelp]

you need to do that ingame

[merry flume]

this guy out here regulating

need help fast - cheating so hard

[surreal kelp]

Admins will look into that as soon as they can. We can not provide an estimation on the time it would take to be reviewed.

[nova flame]

hey men, the cheater is on my base xD

[surreal kelp]

is he raiding you?

You can record a clip and upload it as evidence. I know it might appear as a harsh response but unfortunately there is no way to expedite the review

[snow coral]

!ticket

[marble mantle]

Hey, @snow coral

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ocean solar]

!ticket

[marble mantle]

Hey, @ocean solar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ocean solar]

i have ss my combatlog with double headshot spawnkill

[fiery quest]

i bought vip yesterday and i couldn’t play cuz i kept getting disconnect cuz of the new update can i refund

!refund

[marble mantle]

Hey, @fiery quest

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fiery quest]

if i bought vip yesterday

can i refund it now

[echo venture]

Not if you’ve used it but why would you want to anyway?

[fiery quest]

cuz im not playing the server\

and i didnt even get to use it

cuz when i loaded in i got dissconeccted instantly cuz of the update

so it was a waste of money

[near halo]

did u update ur game

facepunch make a few updates and game should work now

[fiery quest]

yea all my friends already got off so

is it possible to get my money back?

[near halo]

if u didnt use it, ofc

[fiery quest]

well

[near halo]

#payment-support

[fiery quest]

i used it but i could use it

i made a ticket #1033099058128113796

[near halo]

wait for admin

[fiery quest]

k

[clever kelp]

CHECK HAZEM ON EU MAIN, CHEATING HARD OMG

[near halo]

!ticket

[marble mantle]

Hey, @clever kelp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[clever kelp]

@near haloi did, hes still playing and esping hard... beaming tommy 150m

[near halo]

only thing u could do it wait 🙂

[fiery quest]

may a gamer respond to my ticket

[autumn ledge]

!appeal

[marble mantle]

Hey, @autumn ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fiery quest]

can someone please respond to my ticket

[opal wing]

/ticket

[marble mantle]

Hey, @opal wing

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[agile fjord]

Hello

Can you help me?

[clever kelp]

CHECK HAZEM ON EU MAIN, CHEATING HARD OMG

[clever gale]

What's your probleM?

[agile fjord]

disconect With problem:Client Integrity violation

<@&274971100184576010>

<@&393554009799000064>

[clever gale]

!gamefiles

[marble mantle]

Hey, @agile fjord

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[clever gale]

Try that

[agile fjord]

ok

[autumn ledge]

Can you help me us. I can not get in. I'm banned there. But I never cheated. And when I write to rustoria. It says I'm not banned

[clever gale]

Have you made a appeal?

[autumn ledge]

yes

[clever gale]

It can take 1-3 working days to get a responmd

Please be patient

[autumn ledge]

Okay thx

[clever gale]

Np

[abstract atlas]

<@&274971100184576010> Yo I Put in a ticket for someone using ESP who looks into that

[vagrant mauve]

how come i didnt get my discord kit

i already did all the linking stuff

[clever gale]

!verify

[marble mantle]

Hey, @vagrant mauve

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[thin plover]

any admins on will look into your ticket, it takes some time but it will be answered

[vagrant mauve]

where do i type that

[clever gale]

Click the link

And verify

[vagrant mauve]

where do i do tht at

[clever gale]

https://rustoria.co/link

[vagrant mauve]

it just takes me to linking accounts

i already linked all the accounts

[clever gale]

Then you should be able to use it

[fathom adder]

I want report someone. How can I do?

[near halo]

!ticket

[marble mantle]

Hey, @fathom adder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!auth

[marble mantle]

Hey, @vagrant mauve

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[vagrant mauve]

i typed / auth in the chat but it keeps telling me to verify at the link

and i already linked up all the accounts

[near halo]

u should wait some time before u can receive those kits

[agile fjord]

!verify

[marble mantle]

Hey, @agile fjord

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[vagrant mauve]

i linked it yesterday tho

[fathom adder]

I send ticket. How can I follow my ticket result? (ticket ID:23)

[near halo]

in game command /ticket list

then open console and u will see the respond

[fathom adder]

Thank u

[robust flare]

i sent ticket for cheater

/ticket