#support
1 messages · Page 64 of 1
Are you getting a ban message?
nope, log in to laying on the beach then auto kick. All other servers are fine
No vac bans or anything either
I can enter the zuse 5x server, I have no problem, but when I enter this server, my ping is 5000 thousand.
Open a ticket on #network-support-old for that
^
!steamid
Hey, @dull garden
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Proceed with an appeal for that
!appeal
Hey, @fallow pewter
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how?
just post it here ?
just post it here ?
Yeah
76561198297373406
Having a look now
I appreciate you, thanks
Fixed, should be good to connect again in around 5 minutes
sweet thanks, what was the issue incase i get it again
You got linked to a ban by accident, feel free to DM me if it happens again.
Oh shit, good catch. Have a good day
You too!
what does it say when u go through this link? https://bans.rustoria.co/
the same
YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.
IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.
They banned me and my team unfairly
I can be more
The 3d day is today
Admins are not working on weekends. I'm afraid
I'm going to wait 2 more days and I hope you can please solve me, because due to a server error I don't have to give away everything we did with my team.
You should get a respond soon 🙂
Thanks you mightysullar
Admin, I have a Video how a man uses scripts in the game on Rustoria EU Main, I created a ticket for this, how can i show you the video?
Use global chat IN-GAME with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
I made a ticket, the problem is that I can't spell out his name because I don't have a chinese keyboard
and I can't find it over f7
Do you have his profile?
Hey there @sage sapphire you sent in an appeal yesterday, please be patient 🙂
🤓
I have his name on the video, what do you mean by profile?
steam profile
I do NOT have his SteamID and I can't write down his name because they are Chinese drawings, do you understand me?
I can't find his Steam ID because it doesn't appear on F7 for me
open ur steam overlay and u can see all the players currently playing on server and u can find him in this lsit
when u open overlay there should be a list of friends and a list of players
nice, I found
nice, gl
I make the Ticket with steamd ID and link to video, but half a day passed before you did it... So difficult, don't you have your own ticket tool on the internet?
im just a chat mod, i dont have any permissions 😄
it would have made life easier if you could just upload the video somewhere with problem description and it would be much more professional
I now bro, np
but now u know how to make them, next time u will be good
this isn't the first ticket, i've already made a lot, a lot of cheaters have been banned too, but it's so complicated
now u know how to find a guy with a chinese nickname 😄
I was so happy where I could just talk to the admin
ahahahaha, like
but its will be hard for them cause there is a lot of cheaters and a lot of servers and some of them can be not cheaters so this is the most convenient way to look through tickets
в тиме был кто то?
!steamid
Hey, @rare scaffold
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198857172664
You can connect
I don't understand what to do
Connect to the server again 🙂
можешь заходить, разбанили
i need help
whats happened?
a admin pn pls?
от души
хорошей игры
Hey Trashy, are you guys able to look into this? Seems it happens a lot
how will i know ive been unbanned?
if u connect ur discord with the site u will receive a message from a bot that ur appeal got accept/denied
!verify
Hey, @scenic meadow
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
vac ban?
admin can tell you
!appeal
Hey, @vague blaze
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
need admin quick pls
Not an admin but what can I help you with?
Any chance I can talk to someone? im in the waiting for support channel.
any admin's on i can talk to in a channel?
What’s your problem?
Can I help?
lol
What?
@near halo how can I help you?
how can I help you?
i just tried to log on to rustoria 5x trio and i got banned instantly for hacking?
my only game banned acc has been wayyyy past 180 days.
You should appeal for that since you have multiple accounts it’s not an easy thing to help with
how>
Please provide as much info as you can about the case
!appeal
Hey, @serene lichen
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Follow the instructions above
okay
Our Admin team will look into your appeal and make a decision on it. If you verify you will receive a message from our bot else you can check our page for an update. Appeals normally take 1-3 business days
!verify
Hey, @serene lichen
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
just appealed
Thank you 🙏 please allow at least 1-3 business days for your case to be reviewed
sounds good thanks
hello , how to TICKET on a russian guy or an other who got arab characters drawn or russian letters which are not the same as our keyboard ?
SHOULD WE USE THE ID FROM THE COMBAT LOGG ?
Eu 2x vanilla, twice wipe? in 4PM CEST and 20PM CEST? or only in 4 PM CEST?
You can press F7 and in the report section it will display the steamid under the name
@surreal kelp and then i ticket with the steam id ?
Yes you can use the steam ID of the player you want to report instead of his name
How can you check your ban appeal status besides trying to join server
why does this get me muted?
also blu - "it’s only like 50 turets in 1st china wall"
!appeal
Hey, @lost surge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
No I want to know what about it gets me muted so I don't get muted again
Fixed, it was not supposed to mute you 🙂
@gleaming hound I already did that trying to check it did that 2 days almost 3 ago
ty ty
Use global chat IN-GAME with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
Hey can I please appeal I don’t know why I got banned I got banned for advertisement and I genuinely think it’s a mistake i didn’t do anything
!appeal
Hey, @sleek ruin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I have linked my steam acc, and i did join the group,,, i restarted my game and i can still not use shop
maybe the problem is that your steam profile is hidden
I just submitted it how will ik when I get a response?
u can just check bans.rustoria.co in some days
Have you done /auth In game?
Yes it only says ive linked discord
Leave the steam group, rejoin it, and try again in 5 minutes
sometimes the api bugs out
where do i go for ban appeals
!appeal
Hey, @drowsy ridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@gleaming hound i was asked to speak with you
i need help
how can i help
every time i try to join the server it says disconnected eac client integrity violation
!gamefiles
Hey, @compact skiff
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
!appeal
Hey, @compact gazelle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hello toria admins we have a new member in our group and he has multiple accounts. can we get an admin to look into him to see if he has bans. we are not trying to get banned from toria
bruh u such a snitch
Auth isnt working for me on Rustoria Amsterdam II @runic marlin
Rustoria Amsterdam 2?
yes
we don't have an amsterdam server lol
my preload screen is bugged my b 5x nobp
What's the problem with auth?
it wont auth anything besides discord
Try writing /auth in around 5 minutes.
ive done it every 5m for the past hour
I just refreshed your steam link, so that should be good in a couple of minutes
ty
when does official us small wipe tommorow?
Thanks
Can someone help with this please?
5x no bps
Disconnected: World file mismatch
!mapfile
Hey, @near halo
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
I'll give it a shot, thank you
np
hey anyone know why when i do /auth in game it says i have permission for everything but when i do /s it doesnt work to go into shop
It worked, thank you sm ❤️
Give me a bit and I'll check it out
DM me some screenshots of the issue
i got muted on 5x for saying "n word" instead of the n word and i wasnt even using it as an insult so can i be umuted
you can appeal your mute
I have an issue with a bag in outpost
its bugged in a location
and we re unable to loot it,if someone can come and check it out EU Long Outpost IGN:Phacade
<@&274971100184576010>
if its in safe zone then you cant loot it
sorry but admins cant mess with gameplay and should make a f7 bug report for face punch so they can take a look at the bug
is it the place that is only accessible by a mini? Next to the tower?
if you have another mini, fly down there with your friend and he can loot himself but he can't leave the mini so get it next to the bag and let him alt-look + loot
np
@atomic vine well they tried but it was unreachable and ended up crashing,ig the loot goes byebye ?
if the bag is down there but in a spot where the mini can't reach it then no point trying but if it's reachable by a mini then your friend can loot himself
np
admin did not reply to you?
#looking-for-group please try you message there instead 🙂
whats the issue / ticket ID?
How do I buy vip on discord
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
you get discord vip if you buy vip for a server
Any admin able to dm me
can i get a ban if i play 8+ jn rustoria eu small?
jn ?
Depend on the subject of the request, therefore please give us some context
Im from Rusticated, trying to talk about VIP
You can dm me
there's no team limit on officials servers
Please tell me what time and what time wipe on rustoria eu main
<t:1666274400:f>
You can find the same info in the channel * Игорь just posted 🙂
thx
i need some help from admins
i joined a dude and didnt know he had another person on the team and just got banned on 5x solo/duo/trio us server :/
!appeal
Hey, @boreal garden
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
What?
i'm here
check dm
check dm
when wipe today
thx
Disconnected: Come to discord.gg/rustoria - Trashy???
you can check your country wipetime
DM
hallo,sir
Why am I being kicked out of the server and getting a request to communicate
I've DMd you just now 🙂
Could you respond to my direct message
I've sent you a private message
Let's take it there
Why doesn 't he let me on the server and writes hacking,
nickname Prapor
I didn't use any third-party software
что пишет при перезаходже
hacking
Привет, @near halo
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
я сделал
получаеться машина пронесла меня по карте как говорит тимейт
и после это мне не зайти
подал аппеляцию?
?
Please wait
@jagged marlinпожалуйста, помогите мне
Тебе же он галочку поставил. Не ответил?
Да
А в чём у тебя проблема?
Будь терпеливее, возможно он сейчас занят. Ответит как будет свободен, это не займет много времени.
Он задаст тебе пару вопросов и разбанит.
Checking now
usualy that don't fix much by itself, we informed the devs
Eu^
server crashed
rewipe pls
nice server
EU Medium is back up
connect medium.rustoria.uk:28015
is back 😄
129 queue
any admin online?????
nice
try relog
server
Please make a ticket in #payment-support
need supprut
call lukes personal number he will fix it for you dw
!ticket
Hey, @halcyon vault
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @halcyon vault
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @halcyon vault
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Расширейте слоты на медиуме
!slotsru
Привет, @pseudo prawn
Слоты на наших серверах динамические. Это означает, что сервер будет автоматически увеличивать или уменьшать слоты в зависимости от очереди.
Этот процесс полностью автоматизирован, и персонал не может влиять на уменьшение или увеличение слотов!
Не смотря на то что, слоты являются динамическими, всегда будет определенное ограничение, гарантирующее наилучшую производительность сервера, что обеспечит пользователю положительный опыт игры.
Наши месячные или двухнедельные сервера не будут увеличивать свои слоты, чтобы соответствовать нашим основным серверам, поскольку это не соответствует ожиданиям месячного или двухнедельного сервера.
Not an admin but whats up?
/ticket
Hey, @halcyon vault
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
1 of my team clan left by mistake and the leader is offline for like 9 hr from now and we stuck all in base we need to do something about it
myabe admin can fix it and add him back
Admins do not interfere with gameplay
@severe falcon
ok
/ticketcn
您好, @halcyon vault
如果您要举报违规玩家,请使用以下方法:
- 请在游戏公屏输入 /ticket,并包含违规者的ID以及具体违反了什么规则
如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。
如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealCN
Be careful if you invite him back to not get banned for cycling player
need help, getting error connecting to the server
what does it say?
eac temporary cooldown in effect for client
done twice, also restarted the steam
Verify your files maybe?
on it
hello
i got temporary cooldown in effect for client
and i cant join server even with bought vip
that makes 2 of us
try restart ur pc, i usually do it when something happened with eac
i restared my pc
verifying files...
and its not working
@near halo man i gor banned on the server help me !!1
Hey, @severe falcon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
wtf is going with eu mediuem?
@near halo
im trying to google it but there is no info about that
!verify to get your donator rank
Hey, @quaint hedge
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
its only says its about packet loss
!verify
Hey, @quaint hedge
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
@near halo
try to restart ur steam 2 or 3 times then try to join
eu mediuem ququee froze?
what d o u mean?
Files verified, still same issue, "eac temporary cooldown in effect for client"
well
try to restart ur steam several times then try to join
its moving but very slowly
why
cause there is a lot of players and nobody wants to leave 😄
well i restarted
already done few times, also I can join other servers, only problem is with rustoria eu main
not working...
can u give me whats the error

have a good wipe
@frozen bone just restart steam
no luck for me
!.
I did man,
haha xd
I got VIP
!verify
Hey, @frozen bone
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
(disconnected: EAC: Temporary cooldown in effect for client) what is this? cant cpnnect to server
who has "Disconnected: EAC:Temporary cooldown in effect for client" try restart ur steam several times but not too fast
message above
just saw it as i sent it lol
dosent work for me
Disconnected: EAC:Temporary cooldown in effect for client"
dosent work for me the restart thing
@haughty crystal Rules question. 3x US 6 man.
We currently have a 3 man. if we met a 2 man in server, and wanted to have them join the clan, can we do that mid wipe? just invite two new players? Or do we have to wait until next wipe to start fresh.
sorry to put this in the middle of another questions
sign out and sign back in that worked for me
how much times did u restart?
6
i will try that
As long as you don't go over the limit established by the rules you're good
Ok kickass. thanks
Np
yeah as long as it dont go over limit
thought leone was a mod, my b
nah
coz im sexy af
indubitably
i got premiuum but cant join
Hello there, if your experiencing issue with your VIP, please open a #payment-support ticket
PLS vpn ban 76561198831095044
!appeal
Hey, @ornate adder
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
What reason?
Also yesterday Ban was received by my friend. The reason is not clear to us. Please remove Ban. 76561198022653712
!appeal
Hey, @thin ore
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
If you are banned you can only appeal
EAC TEMPORARY COOLDOWN IN EFFECT FOR CLIENT?
who has "Disconnected: EAC:Temporary cooldown in effect for client" try restart ur steam several times but not too fast
try also log in and log out
log from what
it happened to my friend too xd
This is a problem with steam you can try logging out and back in on steam or try restarting but if it doesn’t work you just have to wait
да, игорь
первый раз я отлетел за читы, просто стреляя на 10х растории с болта со сферы
может и не за это но я больше не играл и доступа к моему аккаунту нет больше не у кого
сейчас же я в бане за какое то уклонение или что то по типу того
я уже даже не помню
#general давай в том канале поговорим
if i bought wrong vip can i get it trasnfered, and if so can i just buy medium rn and you guys refund the long?
That would be more a main pop than a medium pop
Nvm more like 450
average wipe day
i swear
Excuse me?
I'm a normal peace player. Why is it banned
!appeal
Hey, @steep sail
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
thank you
i got vac banned for no reason while i was waiting for queue in eu main ı sent ticket to your website but it says it doesnt seem so. what am i gonna do ?
There's nothing we can do if it's a vac ban
game ban?
yes
We don't have this information
Any admin on pls?
yes Please say what help do you need
admin will help you
Check my K/D and you should know where my interests are in the game
im in a x5 solo duo trio and there is a guy hard hacking pls help
please make a ticket in game
i make 2 tickets
/ticket
Hey, @final trellis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
then wait for the admin check ticket
sorry can only wait admin needs to check a lot of tickets every day
@dense jolt how can I help you?
!appeal
Hey, @tardy night
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I got banned for playing with a cheater. It was about 2 months ago, I didn’t know at all that one of us was a cheater, because I only played twice on your project, please, please. https://steamcommunity.com/id/karaGGlegenda/
!appeal
Hey, @late void
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
https://steamcommunity.com/profiles/76561198429647064/ report this guy pls
you can send your ticket id
what is the ticket id?
Use global chat IN-GAME with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
id of each ticket
i make the tickets if you mean this Ticket 246
yes
i dont know what to do more
Will the servers shut down during the update?
will restart
А в стим надо перезаходить?
3x eu?
I think that if the admin is in, they will see your ticket first
Да
because they have a lot of tickets
Окей, спасибо, пупс :3
ok thank you for your atention man
@calm mango
3x eu so lagging
Its being looked into rn
@raven mist can i tell you something
EU main lag again
ok thank you love the rustoria staff ❤️
that was old ish tho, it was fixed and now its back
This is not old, we are working on lags.
just saying to make sure yall are aware that it has returned
tqt l'ami @light cedar
0 rôle sale random de rustoria
ftg
EU Medium is laggins its fucking ass off
va toccuper de ton gosse fdp
i dont fucking care about announcements fix it alr holy fuck
Its being fixed, be patient ^^
yea yea its always like this
Alright
? ? ?
How many airdrops am I allowed to drop at the same time on 10x? xd
Is there any limits, because we got. A lot..
Talking to admins, not u. Haha
Ik but sometimes, You don't need an admin 🙂
Well aware, however we've been searching for an answer for this one xd
Just try to not drop em all at once ig
Uh, we want to drop them all at once, would look cool. But uh, we just wanted to ask beforehand to not get into any problems. Hahah
I can dm the amount xd
I think there is a server side limit it just stops you from placing too many, but if not, please don't try to crash the server 😄
EU MAIN FIX THE LAGG please do something its unplayable- PING CAN GET 4k-2k
si tu veux insulter quelqu'un va en mp stp
Sounds good, hahah. Ye, check dm xd
bahahahahah @marsh abyss
thomassssssssssssss
Is necesary to update the client to this hallowheen update?
it says us medium is wiping at 12 is that est or pst?
it will show ur time
Ok thanks
should just wipe main now
hello guys i have a VIP need ruls
If you want the donator role please link your discord on https://rustoria.co/link
Link your accounts to get special rewards in-game.
is linked now
Did you have VIP in-game you said?
i don't no
Oh sorry I misunderstood you then 😄 But now you're verified, awesome!
i link my acount but don't have donater role ^^
So you have bought VIP?
For one of our rust servers
Or any purchasable perk for that matter 😄
Is it not working in-game?
i go try
French?
yes ^^'
je peux t'aider alors
ah nickel
qu'est-ce qui ne fonctionne pas
en gros j'ai le vip je sais pas si il est actif in game
et je sais pas si les commande skinbox et tous marche
tu l'as acheter pour quel serveur?
c'est bien le bon serveur que tu veux, correcte?
si je me trompe pas ou i
est-ce qu'il fonctionne ou t'as un probleme avec?
si tu veux ton rôle normalement quand tu as vérifier il devrait avoir fonctionner
actuellement comment on fait pour ouvrire le skinbox car quand je fait /skinbox sa marche pas
do you get banned for a 110day old game ban if its not on rust
ouais alors tu vas devoir faire un ticket pour que quelqu'un le fix 🙂
du coup mon nom est en jaune sur le jeux
si ton /skinbox ne fonctionne et que tu peux pas passer la queue alors il va falloir faire un ticket
oui il est jaune ou non?
oui
ok sa marche
oui comme il y a pas la commande
est-ce qu'une interdiction de jeu de 110 jours qui n'est pas sur la rouille vous fait toujours interdire
we only care about Rust game ban
c'est compliquer
oui je sais, notre commande pour tout les skin c'est /skin
mais la c'est ok du coup pour le roles donateur sur discord comment on fait ? ^^
en tous cas merci
Hey, @edgy coyote
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
essaie de verifier une derniere fois sinon fait un ticket
en jeu?
oui
va faire un ticket avec #payment-support
sa marche il y en a deja un en cours
tu as deja un ticket de fait?
oui
parfait, attend que quelqu'un te répond et on va te corriger ça
mais si ta commande /skin fonctionne au moin tu peux en profiter ahah
oui ahah
bon aller bon jeu, profite du serveur
merci tu gere
Is game crashing for everyone ?
No
are you playing rn ?
Yes
What... i try to spawn in bag and it crashes out same for my friend
Its a bug after the game update @fluid arrow
@fickle mountain how can I help you?
Out of our control for now
@raven mist when do u think it might get fixed ?
I need to speak to an admin
@raven mist this is a bug?
oh my i was hoping i wasnt the only one
thank god haha
preferably Luke if he is currently active
what is your problem?
i am appealing a ban and luke told me we could talk after a month, its been a month and i want to speak to him or an admin
maybe u just need to make a new appeal?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
not like that
it would be alot easier if u either spoke to me in voice or had someone else
anyway u should make an appeal
i cant.
what does it say?
when? a month ago
no.
can u send me screenshot
Okay np
I appealed a ban a long time ago when it was about 100 days old now its over 500 days old and i want to appeal it again but the website wont let me 76561199113258823
<@&274971100184576010>
<@&274971100184576010> i need help
What's up?
same
No need to tag for that
Checking

brooo my base is goners after the update, like its completly bugged otu
Can you join Waiting for Support?
me
No need for you to join, your appeal is being looked into.
You wont be unbanned.
idk if we got raided or not???? like our entire base is so scuffed, if anyone is in the 2x server u can tp to me
I’m sorry 🙂
can i do anything i know i was banned for scripts but scripts dont even work anymore and im much older cheating isnt fun
Unfortunatly you got caught cheating on our servers which is perm
I never did I used other peoples accounts that werent mine to evade on your servers while playing legit then they cheated so i was banned cause my account is linked
So you ban evaded?
yeah but i never cheated
But you evaded?
Yeah i did i just want to be unbanned cause moose servers are boring
You able to join #368790610783764480 ?
Yes i just did
n
You will get a respond. Standard time is 1-2 days
I think you will get an answer after 1-2 days
How do I check if I'm being billed monthly
On discord or where?
looking for someone to be my anal whore.
@raven mist
@grizzled plank What’s your problem?
Yes

You are not rustoria.co staff
please do not get involved!
u will have a message from a bot
Ik
my fault guys I didn't realize this was the support chat.
Just asked what your problem is. Maybe I can help 🙂
Quick question, If i have a ban on cs go like 60 days can i still play on rustoria?
we only care about Rust ban
Alright, thank you.
but please learn from your mistake and don't cheat here
What if i dont get a respond in 1-2 days?
its normal
a lot of guys made an apply so there is a huge queue
connect main.rustoria.us:28015
sorry
turn on rust+ and u can see the map
through ur phone
Very fun i have vip but i can not get into the server
I CANT STANDUP FROM MY BAG AND GOT KILLED 100 TIMES BECAUSE ITS LAGGY
AND I SEE THAT LAGGING NOT FOR EVERYONE
I keep freezing and its not a network problem
<@&274971100184576010> can you increase body despawn time in outpost
Админы что за дичь, уже 10 раз завис на префабах
i have bunch of loot my game crash for no reason and give update
i dont have ssd it will ruin my wipe
баг игры
Don’t know why you guys added this retarded Halloween stuff
Makes server so much more laggy
Хах
не можем ничем помочь, прости(
Я тебя понимаю, у меня точно так же)
game keep crashing
оно пропустит , есть смысл ждать ?
is everyone dealing with the crashing
Correct
have crashed 3 times
если у тебя випка, то перезайди
how they fuck up shit like this
game keeps crashing on US 2x
why dont they test this shit
Лучше перезайди наверное
@echo venture can you increase outpost timing despawn
да уже 10 раз перезаходил , тупо на префабах зависший
i had 3 k scrap
А лучше вообще игру обнови, там обнова вышла
we can pick up candy now but cant even play the game
Regarding client crashes https://twitter.com/playrust/status/1583172013161517056
которая на 2.5 гб ?
Regarding client crashes https://twitter.com/playrust/status/1583172013161517056
обновлял
non of the rustoria servers are showing up in my server list
and i cant f1 connect to any of them
Тогда просто перезайди
хз чем тебе помочь, жди тогда пока фейспанч фикс выпустят
This is part of Vanilla gameplay and not something we would change
server roll back then or?
No, we cannot do this, no other server will either
Fair... Just unfair for those who keeps crashing..
Привет, меня не пускает на connect small.rustoria.us
Пишет " haking".
На этом сервере я ни разу не играл и читов не использую.
Посмотрите, пожалуйста, и разбаньте .
I keep freezing what is happening
фулл тима играет вражеская
а я лежу перед дверью
!appealru
Привет, @silent rapids
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
Why do I keep freezing and my game becomes non responsive
So everyone
medium just crashed
Not all
bro but your fucking server crash not my pc
is there still medium vip slots?
why arent any of the rustoria servers showing up in my list, and why isnt the f1 connect working? @echo venture
did facepunch say anything about this freezing issue?
<@&274971100184576010> can you open my body atleast to my friend
my friend waiting there its all what we did all 5 hours and it crash me
admins do not interfere with gameplay
@thin plover bro not interfere
just go and open body its like you guys delete cheaters like that
@thin plover i pay 5$ if you open my body to my friend
we ban cheaters, if a lag happen or glitch, we cant do anything
Does anyone know how to solve the problem of the server crashing?
Im not an admin, but they will all say the same thing
@thin plover ask admin
wait to facepunch to fix it
they maybe accepte 5$
@thin plover Does anyone know how to solve the problem of the server crashing?
I am telling you, they wont do it
read #announcements
Im sorry it happened, but admins cant help you on that
wtf it despawn
I cant connect to any of the rustoria servers, I dont see them in my history or official pages and the ips dont work
it fucking despawn fuck this server
Dude there is a fucking admin with a scientist skin running around with a 12 man and a m9
I have updated my game and validated files
how is that possible
fucking 5hour farm and now its gonna wtf is that service
I'm sorry its like this, just go and farm again 🙂 its just a game, admins cant help you for that
so yall just gonna blaytently abuse
admins do not play on the server...
wanna see the clip
maybe you cant help with that but get your fat ass of discord and fix this shit
Sure, feel free to dm me the clip
oh sorry
bet
wrong discord
Maybe you try to be respectful
you bring nothing to this discussion
fuck the game it waste my 5 hour and this happened
was not meant for you
i had box of metal frag and 3k scrap
my b
what you mean farm it again
you got a reply, nothing more we can do unfortunatly
even if it wasnt meant for me, its disrespectful, and this is a support channel head to #general
I cant connect to any of the rustoria servers, I dont see them in my history or official pages and the ips dont work
@thin plover
@raven mist
Game continues to freeze
Why is my party banned from the server eu mian
76561199107603434
@raven mist Why is my party banned from the server eu mian
76561199107603434
!appeal
Hey, @open thunder
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
than stop banning people in chat
?
@raven mist The website dismissed the appeal
you mean it got denied?
He clicked on the website link and it directly showed that he was rejected
Why was he banned from the server just using a vpn for gaming?
?
if he was denied that means the decision was final
?
what can we help you with
disconnected:EAC:Client integrity violation eror
Hello, I have this problem, I want to join the server
try to restart ur steam
and also try log out and log in steam
I have closed and opened my Steam several times and I have the same problem again
You don't have a solution for me, I thought it was from the server side?
@here my rust keeps crashing after being on rustoria medium for like 30 seconds this was never a problem until today
is there an eta on the crashing error
@amber delta @rose prawn https://twitter.com/playrust/status/1583172013161517056
For most yeah
i tried im not lucky
Servers wont be wiped
load in freeze.
its not rustoria's fault its facepunch
the ppl crashing are prob 20% there are 600 ppl not crashing brother?
There wont be a wipe
750 ppl not crashing actually
i'm also crashing, you just have 2 wait for facepunch to fix and do the update whenever its out and you'll be fine
if u go to any other server you will have the same issue bro i tried
Someone let me know when they fix it
It sucks, but it is what it is at this moment 😦
Fucking wasting time trying to get in n crashing over n over
watch facepunch's twitter
Есть проблема с повышенным и рандомно высоким пингом на растории мейн, хотя инет нормальный и адекватно должно всё работать, можете что-нибудь подсказать чтобы разрешить ситуацию, а то за випку обидно) @jagged marlin
Just ping me jake be a real one
if i remember i'll lyk
Like i said lol, its not in our hands
@rose prawn u arent getting shit shut up dumbass
you shouldn't be reimbursed for something they cannot control bro
it is not their problem
У меня точно так же
You'll be rich going around on servers now compensating something they cant control
Нужно просто переждать
people are using firework to shot up swastikas and Z is that allowed?
Какие то проблемы у клиента
Понял, спасибо) @jagged marlin
crashing 
what do u need help with?
I tried everything every time I go to the server it automatically takes me out and I don't know what to do anymore help
Does anyone know how to fix the crash?
and reinstalled
can u send the screenshot of the problem
u cant, #announcements
its just going on the rustclient not responding and i have to restart the game please help me!
is rustoria medium gonna re wipe?
u cant launch rust?
im in launch but it freezes ill take a screenshot when its happened its been happening all day
@near halo How can I send you the screenshot of my problem?
u can dm me
idk man, first time hear about this problem, all can i suggest is to verify ur games files or reinstall ur windows
im stuck in place i can only look around but i cant go in crafting menu or open any boxes or move I need help
!mapfiles
Hey, @hallow dune
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
@near halo i need help
im afraid only reconnect or restart game will help u
but then I'll be in que
any way i can transfer my rustoria us long vip to us medium
used it for 3 days only and got offlined
how can i appeal vpn ban
i think this is the only way
no, u cant
!appeal
Hey, @grave edge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
is there a way I can get vip for 2 mins so i can reconnect?
i dont think so
ive waited afk for 10 mins n im still stuck in place
когда уже перестанет зависать сервер ?
когда фейспанч выкатят обнову
я бля випку взял и сижу хуя пинаю , требую компенсации из эти ..... мой дом зарейдили
компенсации не будет, это же не вина рустории
когда уже будет обнова ?
у меня клан с умаа сходит
просто 40 друзей вышло с рустории
никто не знает
такая хуйня не ток на рустории
на редите тож есть
вообще тема прикольная
фигня
но нихуя не работает
Общайтесь пожалуйста в #general
есть смысл удалить рис ?
Нет
ахаахах
500 is highest pop on us medium?
!slots
Hey, @frail wadi
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
max amount of slots?
x2 Vanilla EU . boxes with components x1 and should be x2 can this be fixed?
<@&274971100184576010> x2 Vanilla EU . boxes with components x1 and should be x2 can this be fixed?
i keep getting kicked from main for "hacking"
!appeal
Hey, @amber pendant
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i appealed 30 days ago from my unban for bug abuse but im confused because i bought queue skip and got kicked for hacking
!steamid @amber pendant
Hey, @amber pendant
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
want me to post it here
yes
76561199243159186
yes
then read message above 😄
👎
i tried appealing and it says im not banned but i keep getting kicked for hacking
@runic marlin
appeal as a mute
did
I'm looking into it 🙂
i appealed just now
You've been banned for ban evading @amber pendant
sorry wtf does that mean
You are playing on another account to avoid a ban that's on an alt account.
i have 1k hours on this wait what
I cannot go into detail on your ban but this is what you've been banned for.
how can i get unbanned
can you look at my ticket
You wont be unbanned I'm afraid.
We'll have a look at your ticket as soon as possible! 🙂
ok
