#support
1 messages · Page 62 of 1
depends on what it is lets see if i can help first and if i cant id be glad to get an admin
Many smurf accounts are appearing... we all know very well why, it would be great if someone controlled those accounts
If you believe someone is ban evading please feel free to make a /ticket in-game and we’ll have a look 🙂
Or just cheating in general ^
I'll gladly when I die strangely, it's also not appropriate to report indiscriminately
I don't really understand how tickets work in chat, I guess.
You also get a notification with the F7, is that correct?
I ask why if it only reaches the facepunch administration, the process until the ban has taken a month
F7 reports go to EAC/Facepunch while tickets go to us. Do /ticket add <information of rulebreaker goes here> and we’ll have a look at your ticket as soon as possible
can i ask friendly for support?
No just put the text there without the symbols
understood, thank you very much for your attention
No worries at all! We'll have a look at your ticket asap 🙂
@vast chasm I'll join you in a couple of minutes if that's fine
Hello. I wanted to play on your server, but I was banned for cheats. I played on your server for the last time for a long time. I am an honest player, I am not banned on any server other than yours. I have never played with cheaters, I have 1 permanent teammate. There was an error on your part, please fix it
have you made an appeal
!appeal
Hey, @brittle zealot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
ok, I will appeal the link, thanks
Hey I got banned from rustoria because I played with a guy that apparently had cheats. I have made an appeal but I haven’t got a answer
when did you appeal
I did it 4 days ago I think
!steamid
Hey, @loud stream
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
It tends to take 1-3 business days before an appeal is reviewed, taking into consideration it's weekend now your appeal may get answered at monday or tuesday 🙂
76561198277409166
admins don't give out that information but feel free to make an appeal
ok
It doesn't seem like you've made a ban appeal
U want me to write a new one here?
Not here, make a ban appeal at https://bans.rustoria.co/ please.
Okay I have sent it now
Great, we'll review it within 1-3 business days 🙂
Can someone tell me why I can't place triangle hatches?
do you have a triangle frame
of course
do you hvae tc
dm the pic
remove the lights and anything else near it
Why was 00€¥ Banned
!appeal
Hey, @frozen summit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
He should see then reason when he retries to connect. Besides that as Shonzyy said he can create an appeal regarding his ban.
it said go to the discord
thats it
What does it exactly say?
You can just paste the screenshot directly here
ig he in call with staff
Can he join this discord?
anyone knows why cant i change resolution? i justr tabs out and i cant reopen the game tab unless its windowed
clip ---> https://streamable.com/juoji0
Have you tried changing the resolution in a NVIDIA?
yes
doesnt help
im sending a clip rq
https://streamable.com/qq5m5z this is when i change res in nividia
Have you tried looking up information on the internet?
<@&274971100184576010> waiting for support
What's your problem?
Can I help
sorry joined rustoria instead of rustopia :c
bro someone help 😭
try changing with f1 console maybe
wdym
borderless, windowed and exclusive
its with the black bars
I Also need help on 5x Eu
and someone took me to their base and now im trapped
im new and i got no clue how to get out
Press F1 And type Kill
Hey there, Press F1 and type 'kill' in console
What's up?
do i lose my stuff?
You do I'm afraid
But seeing as you're stuck probably no other option
is there another way?
unless you finesse your way out of there somehow
I Linked all my Accounts Even Steam and when i do /Auth ingame it Says that i have to link steam to acceess the point shop
You can break the walls
it wont work
Might take a while
Try to /auth again in 5 minutes please
Alright
If you have stuff to softside out that’s another way.
Hello I have a question about a ban that i recently wrongly received
please say your question
we will try to help you
okay so i am just wondering why i got banned on rustoria us main when I played with a team for about 15 minutes and got off then i wake up to get on an i am banned on rustoria us main for "playing with a hacker". I know none of us are hacking as well.
i'm not an admin, but you can't know if they are hacking or not unless you're next to them :0
they all share their screen a ton
they dont act suspicious, and they are all so bad they couldn't be hacking
unless it was an exploit
¯_(ツ)_/¯
admin
i found scammer
Hey so there's a spot near our base on rustoria 5x no bps trios US that causes insane frame drop and we have no idea why, makes it impossible to defend base from that direction. Any help would be appreciated 🙂
you can only appeal bro admin will check
hey make a ticket in game
hey can you give me the evidence
yeah
ok
i'm not an admin, but from what i've seen is, "admins don't interfear with gameplay"
Are you in the center of the map by chance?
right next to launch
so yeah
There is a map related bug that will be fixed soon
i cant join to rustoria.co eu main, message - play elsewhere pls help
aight cool thanks
!appeal
Hey, @jolly yoke
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hello, is it only me, or is the prototype pickaxe from lumberjack DLC disabled?
its lagged
Could be, can your friend come over to discord?
Hannah
Correct
Yes i speak with him
Okay. Can he dm me?
whatever he wants to
okay he's coming
can i join it ?
how do isee /ticketlist in f1
i"m sorry, this is only between the banning player and the admin
Do /ticket list and press F1
If they still don't show type it again
Ok no problem, if u can check ur dm pls
@balmy cypress
Have you made a appeal?
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
on discord
<@&274971100184576010> why am i banned
whats your steamid
jus tjoined 5x no bp first time playing i get icked from the server and it says i am hacking and i have never touched hacks ever before
Feel free to dm me
just did
i keep getting the error Blocked from form everytime i clickd on the to apply for staff
do you have to be above 18 to be a mod?
No
tell me where I can find out the answer about the application for the post of moderator?
ok ty
#staff-applications should have all the info you need
Tnx
can I apply for staff too 
Of course, get the feeling you contributions would be greatly appreciated 😉
Can admin help with my teammates VPN ban please 76561198271517402
any reasons for that or am i blocked perm
Can you DM the error message you get?
perfect I want 1m$ salary + 50 days paid off and 401k, minimum
sure
The Dream 
i cant dm u
@runic marlin
can anyone help me? im only lagging on rustoria servers. severe fps drops and im freezing every 3sec. only happens on your servers
Try lowering the graphics quality
lowest settings already, it happens ONLY on RUSTORIA. other servers is good
are explosives/boom reduced from monument/crates on rustoria vanilla 2x? also the cameras/laptops dont seem to be 2x if anything less than 1x
Can have a look in a couple of minutes
❤️
quick question: is it possible to appeal a ban for someone?
Yes
!appeal
Hey, @white kayak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
cool thx
Where can i report a rule breaker?
Use global chat IN-GAME with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
!ticket @languid mantle
Hey, @languid mantle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Thanks
admins
on the 5x no bs us u can buy like jackys from shop before the shop cooldown
Can admin help with my teammates VPN ban please 76561198271517402
Fixed, give it a few minutes
Thank you so much
anyone knows why cant i change resolution? it just tabs out and i cant reopen the game tab unless its windowed
https://streamable.com/qq5m5z
https://streamable.com/juoji0
these clips show whast happening
did u tried alt + enter?
if i alt enter the game is windowed...
yeah
im tying full screen
make it windowed then try to change resolution
Change the Res on your desktop and then match it in game rather than having a different res in game to your desktop
also doesxnt work
look at the clips
im trying to paly on a different resolution
I know friends have done it this way in the past https://www.youtube.com/watch?v=35L0B8xLnZA
Skip to 2:19 if you just wanna watch the normal video and skip the tutorial
Watch My Live Stream ► http://www.twitch.tv/bchillzz → Schedule: Mon, Tues, Thurs, Fri @ 8 PM EST
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Subscribe to My Channel ► http://www.youtube.com/subscript...
Via Nvida Control panel
it used to work then it just stopped
man i said the word "subject" in my language and i got muted
On a modded server?
rustoria eu main
What language?
norwegain
it has several meanings
are chats auto moderated?
if so i can say what word i said
Yes, and I'm sure it won't be an issue to not talk about "subjects"
Something came up and I couldn't get it to immediately, sorry for the inconvenience and the wait
I changed discords and want back the dedicated role... I already unlinked my old discord account and linked this so it should be easy
I've been playing all day on Rustoria EU Main I have to re-visit the server for this, when I get stuck, it kicks and writes Disconnected: Playing with Hakcer
You can visit http://bans.rustoria.co to submit an appeal 🙂
Doesn't hurt to go to https://rustoria.co/link , log in with your Steam and then connect your Discord. Just makes things easy to resolve if there's a problem and any appeal response will alert you via DM
Link your accounts to get special rewards in-game.
@spiral flame
I was not banned, I was just kicking when logging into the server and writing this
!appeal This will need to be appealed should you dis agree with the ban
Hey, @wet stag
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hi
hi 🙂
I can't join the server
😦 How come? What happens when you try?
Have the management help me
The first time I entered, he said I was a hacker
@spare widget
Hey there Kenyoff, please feel free to make a ban appeal over at https://bans.rustoria.co/ if you feel like you were wrongfully banned 🙂
I will
@runic marlin

i think the 5x no bp just crashed :/
yup
@quick escarp
Not above
This is forbidden
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
I want to apply for mod but when i click submit it says “u need to link ur steam profile to ur discord” but i have it

why is the no bps us offline
!steamid
Hey, @honest patio
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Its booting again
76561198154993648
alr thx
You don't seem to be banned @honest patio
My God, what's going on@runic marlin
Try connecting please
whats going on with eu main down again
I will
EU MAIN OFF?
Eu main booting up
bye-bye
Hello
There has been no answer to my appeal for more than 3 days
Steam id : 76561199242321938/
It’s 1-3 working days can be more can be less based on the situation
Hey, you should be able to connect again, apologies for the wait 🙂
Thank you
Group of hackers on us long, dnvchk and his whole group lol
!ticket
Hey, @serene oar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Use global chat IN-GAME with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
Hello, this was not aimed at you I'm afraid, was responding to Bylavo4ka. You'll need to keep waiting for your appeal I'm afraid - your appeal has only been open for 1 business day, we don't count weekends 🙂
any admins online ?

!appeal
Hey, @sick beacon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
bro its 10 min ban why would i do appeal
Does anyone know why we can't pick up garage doors?
Hey, @sick beacon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Do you have a hammer in your hand
remove code locks too before
☝️
Nvm
unbanned aaldready
!appeal
Hey, @dawn zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @dawn zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
alr
I subscribed to your youtube account but . disapproved can you help me
come to discord.gg/rustoria - Hypse is what I get whnew i try to load in
sorry the youtube doesnt work at the moment
ok thanks
admin please help i cant join join it says hypse and to join the discor
@grand moth This is one of yours mate.
im so confused?
You have been pulled to discord to speak with Hypse you will need to wait for them to be available.
what does pulled to discord mean?
sorry, im confused this is the first time ive tried to play this server and my friends have a start so im hoppin on
i havent been banned or nothing im confused?
Well that is not true is it?
i mean it is? ill prove it if i can?
Have you played other rustoria servers before?
Well I can tell you that you have. You will have to contact @grand moth and speak with them and they talk about why they have asked you to come to discord. I can assure you that you have played our servers before.
i had an old gambling account that got hacked but i dont even think they played on it?
@slow birch when can i talk to him
waiting for support
what do you need help with?
my kits are not working
When he is about. If he has his DM's on you can send one and say that he has requested you come to discord and give your steamID
are you talking about me
#payment-support Sorry but this is the best way to get the support for Kits. If you have tried /auth etc.. in game.
this same thing happended to me on stevi servers and i got unbanned
prolly /kit
No one is saying you will not be unbanned I am saying you need to talk with the admin that has requested you.
If you do /auth in game
did not work
No one has requested me im so confused
Then try doing /kit pvp for example replace pvp with what you have bought
why cant we just alk u seem high up
You have been requested by that admin
Ok what do i do to talk to him then if he requested me?
Payment support will be the place you need to go I can see you already have opened a ticket the team will come back to you as soon as they can but the team is small to protect your information.
well its not wroking can i pls get some other advice or some one to answer to my ticket
i put in a ticket
Just like Jamie said all you can do is wait for now, sorry 🙂
You can send him a DM and tell him that you have been requested and send your steam ID. Or just wait and when he is around he will help.
its been 20 mins
k
25 mins now
the people able to help you with the payment are not always on
The payment team is small to protect your sensitive information this can take a while I can only say sorry for this.
can i get a time frame?
I could not give you one that I would be comfortable knowing they will meet sorry.
!report
Hey, @velvet remnant
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
anyone knows why cant i use nivida control panel's adjust video color settings? it just doesnt change the colors
If I have been banned previously. Will that affect anything with rustoria admins?
if your talking about being banned in other servers no this will not affect you here but if your game banned you need to wait 180 days i believe
!appeal
Hey, @frosty iris
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
anyone knows why cant i use nivida control panel's adjust video color settings? it just doesnt change the colors
and also anyone knows why does the game bar looks like this?
123 on rustoria.co is cheating and theirs zero fucking admin i got a clip
!ticket
Hey, @hazy terrace
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @hazy terrace
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can an admin review my ban its not letting me appeal on website
we need a fucking admin not a dam ticket u pussys dont look at shit ass servers
on god
ITS SO DUMB
they have like 12 of them doing nothing
like they should be in a call waiting for someone to join to tell them to look at a server
What does it say?
can you join call
All tickets get looked at, we will get to yours asap
we are waiting in support
I can’t right now I’m afraid
of what?
anyone can help me with xbox game bar?
and it says it doesnt seem you are banned but i just got banned like 10 mins ago
Please appeal it as a server mute
no its not
i just got disconnected and banned
can you join call and i explain
u dont have to talk
Yeah but select the ’server muted’ option when appealing and just say you were banned in the message 🙂
ok but can you still join call
I cannot I’m afraid
of what you dont have to speak and i cant find the mute appeal option
trashy
I’m on my phone and wont be able to join vc chat today
so you just arent doing ur job then
well whos the one that banned me im tryna talk to him i was literally flying a heli and got banned
I’ve told you already to appeal your ban
IM TRYING YOUR SHIT ISNT WORKING
If you go to https://bans.rustoria.co/ and select the ’server muted’ option it should work
OK YOU ARENT ON UR PHONE
I am though, about to go to sleep
funny
is there a way to take bans on rustoria off of my record?
!appeal
Hey, @lament brook
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
love how the admins in support wont do anything either
You’ve gotten the help needed, it is now up to you if you want to take it or not.
Please appeal your ban and the banning admin will review it within 1-3 business days.
gets banned by online admin and all of a sudden that online admin is going to take 1-3 business days to respond to it
thx for the respons but not what im askuing
fucking bullshit stop being lazy
wdym?
No if the ban was right it will always stay on your record.
explain how an online admin cant review the ticket right now he just banned me
was banned for assocition when i was newer to rust. no sit or anything just got banned. didnt even know that he was cheating. asking if that is something that can be removed from my record or anything like that
The admins all work ridiculously hard to follow up on every comcern and help people in this community. Sometimes it's tough from the player perspective to see how much time and energy these people put in. And it happens that people get all emotional and think that the admins don't care, which couldn't be further from the truth. Things don't happen instantly when you want them - it's good to remember it's just a silly game and life will go on. 1-3 days is the stated timeframe but often things are resolved much faster. They just don't want to overpromise because they have a massive amount of stuff to do endlessly
srry for the mention
why does admin hear some kids crying in chat then decide thats enough proof to ban
They don't ban lightly nor off what people say in chat lmao
No unfortunately that will stay, we are understanding of people not knowing when it comes to playing with cheaters and has little to no effect on you as a player. 🙂
There are people who are reported literally many hundreds of times and since they aren't breaking the rules, they just keep playing
i just killed two duo tommy kids took off in there heli and got banned mid air after they started crying in chat
Wouldn't ban you off that - there always is a reason
well thats what happened
From your perspective, which is massively limited
not even enough time to follow me around and get actual proof
For sure. What were you banned for? "Hacking"?
yes
While connected? May be some other reason. All you can do is appeal and wait for a response. It's probably something you don't understand honestly. I've seen many people caught cheating in some capacity who were super confused and incorrectly attributing a series of events or factors to their ban. Good luck though - if you remain banned, hope you find somewhere else to play or enjoy life otherwise.
yes my friend disconnected i ran in direction of pvp from earlier, saw kid land heli, chased him and killed him, killed them naked coming back and some other duo that pushed me, took off in heli and got banned mid air after they hackusated in chat
RIP. It won't be because some kids called you out. There are thousands of hackusations every day - the admins here are really good. But yeah, anyway, take it easy and good luck 
thanks
how do i redeem my airdrops
Relog
Should be in your inventory if you got them through the website
cant link my discord or twitch
your discord is already linked
There is a cheater on rustoria small
/ticket
Hey, @viscid gazelle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
STFU THEN IT SHOULDNT TAKE FUCKING DAYS TO SEE MY SHIT DAM
I hope you have a good day
It's true though - they volunteer a shit ton of their time to help out a ridiculous amount of people. But they'll never make everyone happy unfortunately, that's just life. Thankfully it's a game and anyone who gets upset over it realizes that it's going to be alright lol
You'd want to upload to Youtube as unlisted and then include the clip in a ticket in-game with "/ticket add (your report)"
Hopefully the clip is compelling. They'll always follow up and dig as deep as possible
fuck off just join chit chats
Huh?
just join a call and i will stream u it
I'm just a member of the community. Nothing to do with staff - was an admin awhile back so I know how hard they all work and care.
And no, just send in a ticket and move on. Best thing to do is not call anything out in chat - people do that way too often "The admin is coming you fucking hacker", and they blow investigations.
you showing a clip in discord does nothing an admin wants to see it in a ticket so they know what there looking for
Never hurts to use F7 as well to report to EAC as well
Okay good luck fucking a better one 🙂
It's actually one of the best server systems but totally cool if you don't see it. Many hundreds of thousands do lol Bye!
vital
lol
is better tho
Have fun 🥳
1v1 ukn i win u ban this fucker
!appel
see theirs my clip
as stated above it needs to be put in a ticket
not an admin
all servers have admins
I need help
because i just now made a ticket
how can i help
I have a game ban thats well past 180 days can i get unbanned on my new account?
Does your new account get blocked when you try to connect with it?
wdym
it dosent let me connect
i already did that and it got denied
File an appeal there then - if it says you're not banned you can do it ad a "mute appeal"
Hmmm yeah, must have appealed within the 180 days?
i talked to someone and they said i could get unbanned then they did not respond back
Yes, in your case most likely you'd want to get lucky with the attention of an admin who would manually check or someone that would reliably pass it on
When it comes to a denial review basically - when things potentially change
So can I get unbanned?
#FREEMAXI
I have nothing to do with the staff. A guess without knowing your situation, possibly
Can i dm an admin?
hey zenzen could you look at my ticket for small the guy i think is cheating is raiding someone right now
zenzen is not an admin an admin will get to your ticket asap
ZenZen isnt part of the staff team
oh
im not an admin but i can try and help
make an appeal and an admin will look
I cant
sparky look at my ticket got false banned
not an admin please wait for an admin to look at it
why not
because I did it before 180 days
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198860788594
I have re-opened your appeal, please wait for it to be answered.
How long does this usually take?
1-3 days.
could it be today?
You can link your discord to be notified when it is answered @ https://rustoria.co/link
Link your accounts to get special rewards in-game.
Possibly, 1-3 days on average though.
is theres any admins
can i help
Can we get in a call to talk about it
by any chance
I'm coming to back to see if I can get unbanned from rustoria 5x No bps US
I came back a while ago and they said To come back when my alt acc reaches 150 days
and so It did I was wondering If i can get unbanned
you will need to make another appeal
@timber bridge 👆
Hey, @primal eagle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199274395613
I tried to log in and it says EAC ban evasion
its my alt account I meant to say sorry abt that
an admin will see this chat and will take a look and see if they want to open your appeal back up
dame ok
Do you remember who you spoke with?
ASDS]AD
CAN ONE OF U DUMBASS ADMIN FUCKING LOOK AT THIS CLIP DAM
STOP TALKING TO FUCKING DISCORD KITTEN AND DO YOUR JOB LAZY SHITS
Submit a ticket
I DID NONE OF U FUCKING ADMIN LOOK
LIKE BROS SHOOTING THROUGH WALLS IS IT THAT HARD TO FUCKING BAN HIM???????????????
You weren’t shot through a wall. Your ticket will be looked into soon.
@dull seal
May I ask what server this is on?
what u mean look at the clip he shot me trough a door?
lag
You were shot as the door was closing
no
Either you haven’t submitted a ticket or it was already replied to.
i was on 12 ping and
You were shot as the door was closing. Your game froze for a second when you died as well.
the door was fully closed if this guy doesnt get band then i am guna get a fucking shit ton of cheaters together and fucking end rustoria as we know it
Heard that before. Have a nice one.
bett
!mute 542527016759722024 
:ok_hand: muted bears#5360 ()
LMAOOO ☠️ I can’t
I’m sorry that bears was cursing you guys out he got mad but can u umtute hime he has a clip of the guy flying
He swears he won’t be toxic
I promise
Submit a ticket in-game
He did sir
there is a group of people on us small and a lot of cheaters on this server
Spoofy he is muted h e can’t
"in-game"
ong that dude is cheating wtf man
Ok one second
123 cheating pussy
that dude is fucking cheating
See
See
so cringe
🤣
Oh wait nevermind, all of his tickets already received replies.
He has another dude
we need an admin to check into this now 💯 😭
ong that mf cheating
so cringe allowing cheaters bear am i right...
Pls help
spoofy you gotta ban this guy
hello i got banned it said i was hacking but i literally havent gotten one kill just died like a million times
/ticket
Hey, @viscid gazelle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
🐒
hello, i need to get some help from an admin please
What's up?
I can't open your DMs
thats really inappropriate to say that
send it to me lil bro im well known
He's doing his best im sure!
Spoofy he sent one could u review it
There is a guy at his base and his faking as a admin
@zealous kettle was kicked from rustoria us medium for using a vpn, however that is the only way for me to connect because the company, doesnt allow connection to steam or discord.
usually play "us main" without issue
SteamID?
lil bro u should hop on the console rust that shit is 🔥
u stupid bruh
onggg
Zoot u fr enoyin
enoyin
Who?
Bears
The guy that just threatened to bring cheaters on the server?
@raven bison 76561198400449062
No thank you
sorry it took a second to figure out how to find.
I don't see a problem with your account
You should be able to join
Dilly he has a clip of him cheating and he sent like 5 tickets and no one has looked at them
That's incorrect, I can see that he has been looked into
@raven bison my dumbass was on the wrong server fml lol my bad sorry for wasting your time
bad chat spammer us med
Should see a reply now 😄
You're allgood
true...
@hazy terrace no offense man but it sounds like you got #owned i just checked this video evidence and im not seeing anything wrong here your honor
His account isn’t even set up
i have a feeling he is cheating
Noob he clearly closed the door and got headshot
its called a wallbang
skill issue?
He’s uploading a better clip of him cheating
So when u can review it
U can wall bang @modest hare
?.?..?
did u not see the clip?
make a cheating montage
no offense but ehrrrm... derp alert...
Yea he g,it headshot in the base while the door was closed he had no angle to kill my friend bears
do you think bears could post the video again
YOU CANT WALLBANG IN RUST????
July sent a new ticket
Of the supposed cheater flying
Already has gotten a reply.
He didn't
You got hit by a wallbang bro please get over it he was using 5.56 ammunition. Total penetration varies from as little as 5.5 inches from the 40 grain load to 15 inches from the 62 grain barrier load.
just wait for it to load
Anyways, tell him to refer to his previous response.
noob there is no wall banging bro
move to #general if you don't need support
Look at bears ticket
I need help with a charge to my credit card
I was charged a vip and I no longer play on this server
I bought Gary Mode and received Gary Mode, but I got a refund and removed Gary Mode If I buy Garry Mode again, do I get Garry Mode guns?!!
yes
I bought the game and refunded it, can I get the tool back?
/ticket
Hey, @kindred plinth
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @granite nymph
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@small flicker
it says i need to talk to hypse and im message him 8 hours ago no response
What’s up
@grand moth
Did you make an appeal when you got banned or has it never worked
!steamid
Hey, @granite nymph
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
/ticket
Hey, @earnest robin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@raven bison I bought the game and refunded it, can I get the tool back?
Don't you know?
started playing like a month ago again and even bought vip
THEN I GET PERMED ON THE HIGHEST POP SERVER
only server i fw
FaZe and RCKET merging to offline us right now, they have bags together in their raid base
On 10x
!report
Hey, @verbal sierra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @fossil perch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Are you available to join #368790610783764480
yea
OMG
wtf I got banned for no reason just cuz I was using a vpn and I forgot to turn it off I had it on so I could go on stake.com
wtf
<@&874995535881326632> still waiting to hear from payment suport
Hey, @halcyon pulsar
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
@timber bridge still waiting to hear from payment suport
ok
Unfortunately we have select staff that can handle them due to the sensitive information that is discussed in there. It should be answered shortly(asap).
76561199183716926
plz help I just got rust recently
and was tryna play with my friend bro
well my ticket is gone and it wont let me do another
Sent you the link to that channel in DMs. 🙂
plz can u help me admin
76561199183716926
wtf I got banned for no reason just cuz I was using a vpn and I forgot to turn it off I had it on so I could go on stake.com
lmk
Unfortunately you will need to go through the appeal process https://bans.rustoria.co
I did
I already made ticket
YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.
IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.
It can take 1-3 days for the process.
ok
If I link a screenshot in the F7 report that they were teaming, will admin be able to see it?
Yes, just upload it to imgur or something similar and include the link 🙂
great, thanks
/ticket admins only see /ticket reports f7 goes to eac and face punch
Hey, @verbal sierra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@verbal sierra This is true, good catch @small flicker.
Use /ticket add <report details & link>
Okay thanks, I THINK i submitted it correctly this time
(/ ticket add) and then I type my report?
You can verify it by typing /ticket list and then open f1 console
Yes
Great, thanks
@timber bridge So can I make a appeal or unbanned
I was just banned out of no where for jumping up and down in my base.. it said i was banned for hacking???
!appeal
Hey, @sharp pilot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
alright thanks sparkyy
@small flicker YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
@small flicker
try loading into the server and tell me what it says
yes
try appealing again if it doesn't work then appeal as a mute
Ok
Hi
I would make an appeal in one week. You are free to do it now but, I would wait one week.
It’s fine big man shenzy unbanned me
How long does it take for a staff application to get looked at?
day or 2
skin box?
Thanks
theres nothing we can do about that
all servers are like that its just how people play cant control that
play inside of my base all day is not funny
@zenith yew can i help you in here
@small flicker I need help
have a booster icon next to my name but havent been able to claim the kit all day
also accidentally opened a vip ticket
can you close it
im not able to close that only a select few handle payment support tickets and what does it say in game when you try and clam the kit
u should link ur discord with site i think
well lets link your accounts first that might be why
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
already did
cant post the pic
so click on my name and you see the tag verified you need that
@zenith yew what do u need help with?
yes now give it 10 min
see if you still get your rewards in game
now you you need to make a #payment-support
<@&274971100184576010> <@&415898423460626432>
please dont tag all admins how can i help
canm i pm you?
yes
what the emergency that required a ping ?
my bunker base is glitched because of the server restart
my floor frame is now fused to the foundation and the roof is stuck in place
that's actually a known bug that need to be fixed by FP, please report it with f7 to increase the priority on it
alright i will, but can the floor frame be removed by an admin in the meantime? so i can continue playing this wipe
I'm affraid we do not interger ingame with bugs that are bug related
oh ok, so just let me lose all my progress then? awesome
Hello mods-admins i just want to report fake russians rustoria server on the community server list are you aware of this problem ?
what?
servers are called Rustoria EU Main Classic Vanilla BP Wiped:17.10
and this is not your servers
i saw this cuz i wanted to connect to main
i didnt saw it was in offical section
i was trying to connect to main via community list
yea just go to the officials
yep
community is not ours
but it said rustoria main
i think the admins cant do anything about that
anyway the have no online so there is no point
yep but just to let you know it tricks people with rustoria name usurpation
and its russians server
there is a section called community server dont go in there if u dont want to play unoffi
Lumberjack DLC tools
I think servers updated this morning have you tried it
yes, no changes
there's an admin looking into it now thanks for letting me know
Why can't Facepunch just release a normal update without bugs? Or is it their tradition?
I think it's their tradition. 🤣
need admin plz
i need a admin on us main asap
<@&274971100184576010> need help asap
serious cheaters on US main
no clipping into base
<@&274971100184576010>
<@&274971100184576010> <@&415898423460626432> @raven bison
Did you make a ticket?
!ticket
Hey, @real lantern
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
anyway u should do a ticket
Anyone can tell me why /auth aint working?.
rustoria 3x down?
3x is back
@weary scarab how can i help u?
i need friends
wdym
Anyone can tell me why /auth aint working?
What's wrong with it?
When I type it ingame nothing happens. I did follow and subscribed every channel needed
Nothing happens as in nothing comes up at all?
yes
Please make sure you haven't muted our rustoria bot. You can check this by typing mutelist in F1 (Rust Console) and see if Rustoria is on the list @opal cove
same lol.. 2nd problem i want to mention
trashy i finnaLY managed to make a base and now i cant place a bag
in um EU Rustoria 2x
always says "not enough space" on EU main
same
no entries on mutelist
Send me a screenshot of you typing /auth please
@lapis inlet Make sure nothing is blocking you from placing it, such as campfires, boxes etc
@runic marlin we cant in 2 floors
its not a spot, its all the base
ill send you a clip
Please do
Could you send me your steamid please? https://rustoria.co/getmyid
Get your Steam ID 64.
wont do it then
Indeed
l
!appeal
Hey, @nova chasm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
If I lose my base because yall wont look at this chinese m249 cheater
If you made a ticket it will be seen 🙂
Im going to lose it thats cap
placing shotguntraps is a good way to avoid it
but in term of protection you need to do way more from private BM, private profile, changing often of name. ...
well in dm you only sent me "hi" ...
but ghosting is not against the rules
even in term of stream sniping. if you ghost the stream won't help you much
it's the missorganisation of the team which help
How do I reply to a ticket
You currently can't so please make a new ticket 😄
You've got a reaction to your ticket. Reporting a whole group is a little bit more time consuming than reporting a single player ofcourse 🙂
Icant really get his name
im not his language so i cant really write it down.
You guys can watch my 1 hour raid defense video if yall want it shows this guy blatent cheating with m249
Not seen anything suspicious so far.
well the raids over now.
He was m249 headshotting pitch black
and prefire shooting as we opened doors ran from b ehind walls
and he had a heavy metal helmet so he obv couldnt see us with night vision
Wtf did just happend, I took oil and the same second me and my friend clicked on the locked we dropped to 2 fps and now were stuck at it
We have clip of it
yo i am getting the message "Disconnected: Hacking", i am not hacking. any guidance?
!appeal
Hey, @mint flame
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Open a f7 ticket and share it in it, i would bet on a really specific gamebug
is there a way i can skip qeue i just got timed out i have clip
bruhhhhhhhhhhhhhhhh
/ticket
Hey, @fast cosmos
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
um i randomly just got disconnected for hacking?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
as soon as i connected to the server also
!appeal @median monolith
Hey, @median monolith
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hello! my game name is kerupin and I was playing with my friends at us long and I cant get in because of EAC : Client Integrity Violation
even though i havent done anything
!gamefiles
Hey, @quaint kelp
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
ok ill try that thx
Ticket 141 us 5x kthxbai
@jagged marlin help ,e
how can I help?
Admins look in to every ticket as fast as possible
Cool man, if you're not an admin please don't tag me.
Ok
He did nothing wrong. What he said is correct, coming to the discord won’t make the process faster.
An admin will eventually get to your ticket
I'm not disputing it, but its not necessary.
I don't care what a random has to say. I expect you will get to it in time.
An admin will get to it as fast as they can
Great. Thanks,
Hi Admin, everytime I loggin into rustoria server it just says hacking and didn't let me in. I never hacked before, even u can check my steam status. I do share wifi with people I lived with since its rented. Can you help me out with it? Just downloaded rust back and I do wanna play on Rustoria
I can play all other servers but rustoria
!appeal
Hey, @mighty crater
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
To the admin who replied to my ticket, who do I send proof to? (Rustoria 5x 141)
me ^^
Hello. What privileges does Donat give on vanilla ?
VIP aka Queue skip
Where to appeal a ban
!appeal
Hey, @willow sable
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@gleaming hound thanks
i got vip for another us long can i trade it to us mondays or is that not possible ?
Please make a ticket in #payment-support and we’ll look into it there 🙂
Hey, I've just started playing with an US group in US servers but my ping as European is very bad. Would a VPN fix this issue? Just curious if anyone knows about positive reviews of people using VPN's for better ping on Rust.
@raven mist I would kiss you on your lips if I was a hot girl
!appeal
Hey, @worldly rapids
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.