#support

1 messages · Page 56 of 1

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic edge
#

yeah but that guy can sti there spamming it and not get banned..

near halo
#

@west osprey please look at it IMMEDITALY PLEASE

toxic edge
#

!appeal

marble mantleBOT
#

Hey, @toxic edge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west osprey
west osprey
near halo
#

@west osprey ticket 317 and 318

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!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

regal hound
#

how long is this process to get unbanned

west osprey
regal hound
#

thx

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vague osprey
#

Hello, I opened a support ticket for you 3 days ago and still no response. Also, where will it come back to me?

#

How is it now?

vague osprey
small flicker
# vague osprey Yes.

So ban appeals on average take 1-3 days but depending on the case it can take longer

#

Also to find out the answer you will have to go back to the site you appealed at because you aren’t verified

vague osprey
jolly comet
#

Bruce Wayne - Eu Medium 3 people are playing but there is only cheat with this name

marble mantleBOT
#

Hey, @jolly comet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient slateBOT
#

:error: | Please connect to a voice channel

compact ibex
#

admins check tickets please cheater on EU medium

willow echo
swift solar
#

Help me

#

Can you help me, I was done by a vpn hacker

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My Steam ID:76561199106550082

willow echo
native junco
#

me VPN ban

swift solar
#

Okay, thank you very much

native junco
#

@hushed finch

willow echo
#

你们可以打开上诉网站吗

willow echo
marble mantleBOT
#

您好, @swift solar

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

swift solar
#

Okay, I'm trying

willow echo
#

如果没有办法打开上诉网站 请给我一个私信

swift solar
#

Seemingly no, he said I can't access this page

native junco
#

I was VPN ban

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<@&274971100184576010>

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steamid 76561199096178138

wicked gust
#

Hello, you need make a appeal

wicked gust
marble mantleBOT
#

Hey, @native junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar shadow
#

My friend got vpn ban, and when he a appeal,it’s shows denied,he is not hacker,his steam id is 76561198966585263

wicked gust
polar shadow
#

He was cutting wood, and server restarted,then he got ban

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If he is not hacker

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Just check his steam id

grand moth
polar shadow
#

76561198966585263

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Please look it,very thanks

wicked gust
near halo
#

any admins that can actually ban cheaters

wicked gust
# near halo any admins that can actually ban cheaters

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

polar shadow
#

@wicked gust really appreciate

native junco
#

OK thank you

near halo
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i submitted a ticket

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of a guy whos almost certainly cheating

willow echo
#

管理员应该都解了

verbal gust
#

76561198975048883 vpn ban plz help

verbal gust
#

@grand moth help me

wicked gust
polar shadow
#

@grand moth could u tell me what's the reason for ban

near halo
#

why does this server allow private profiles

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so stupid

grand moth
verbal gust
#

@grand moth I'll try Thank you

flint ibex
#

Is there a better way to get in touch with an admin, instead of the ingame report system?

near halo
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idk if admins actually exist on these servers every other player is some level 0 on steam with private profile

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like its blatantly obvious they're cheating

small flicker
near halo
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they just must be the most skilled level 0 10 hour gamers ever

flint ibex
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Or they are just using an alt and they are good

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I do that sometimes

near halo
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yeah no you don't stfu

crude swan
#

Is there anyway I can get in a call with an admin?

small flicker
crude swan
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We have multiple clips of our former friend cheating and he hasnt been banned after multiple reports

vast lark
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i got banned for grouping more than 3 when all we did was give away a base in global chat. didnt realize that was against the rules

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anything u can do about that?

vast lark
small flicker
crude swan
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yes but hes never online when they read it

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so they kinda ignorei t

slate mason
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is there any way to get unbanned?

small flicker
small flicker
slate mason
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where can i appeal?

vast lark
#

right?

small flicker
marble mantleBOT
#

Hey, @slate mason

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slate mason
#

thank you

crude swan
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but is there anyway to talk like in a voice chat with an admin

small flicker
crude swan
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ok thanks

valid brook
#

Banned for ban evasion even though I was never banned?? 💀 <@&274971100184576010>

small flicker
#

have you appealed

valid brook
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Yeah but now I gotta wait over 3 days..

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I’m just confused on why I was banned

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Especially for the fact it was a ban evasion, I’ve never been banned on any server or rust in general

shell pawn
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Hey, do you play with a VPN?

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Have you made an appeal in our website?

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An admin will review your situation and possibly unban you.

viscid peak
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Hey fellas. EU Hardcore says Blueprint Wipe: Force Wipe here on discord, but says weekly bp wipe on the server with the periodic messages.. Which one is it, just want to be sure.Thanks!

vague fiber
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<@&274971100184576010> i have an urgent appeal

small flicker
scenic root
#

whenever the admins get a chance can i speak with you?

small flicker
#

when did you get banned

scenic root
#

just now

shell pawn
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Try appealing a mute

shell pawn
small flicker
#

try appealing as a mute

shell pawn
#

On average it takes that long. It can take less or it can take more.

flint ibex
#

lol

viscid peak
#

@shell pawn thanks for the quick support mate! Cheers

drowsy ridge
shell pawn
drowsy ridge
#

Like this makes no senese litteraly new acc

scenic root
#

any admins on to speak with? thanks.

drowsy ridge
#

<@&274971100184576010> Please review my random ban on your server please.

shell pawn
scenic root
#

any way me and kingtart can speak to you? we are in the support waiting

shell pawn
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Im able to join in maybe 20 mins

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Are you able to explain through DM's?

scenic root
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thank you

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not really

shell pawn
#

kk ill get to you when i can

scenic root
#

appreciated

shell pawn
#

@scenic root I let them know MonkaThumbsUp

scenic root
#

greatly appreciated

bitter coyote
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how do i report a cheater through here, or is it only in game?

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fresh account, spotting miles away doming with bolty and hmg

drowsy ridge
marble mantleBOT
#

Hey, @bitter coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

bitter coyote
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ok, ticket id 37

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thank you for the quick response

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is there a way to update a ticket, his other account has a vac and i want to add that in

willow echo
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admin will check all your tickets

small flicker
near halo
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The above3

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I didn't break the rules. He showed me a seven-day suspension. Did the administration help me

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Please help me

ornate lintel
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bro admin

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rustoria us medium hard cheating

near halo
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I'm in pain right now I'm not breaking any rules I'm even reporting hackers I don't understand why I got banned

wicked gust
# ornate lintel rustoria us medium hard cheating

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

karmic oak
#

/ticket

marble mantleBOT
#

Hey, @karmic oak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked gust
karmic oak
#

oh

#

uhm army if i ticket ingame will i get response immediatly cause i cant pick up my wb 2 but i can pick up other shit, HELP

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

karmic oak
wicked gust
marble mantleBOT
karmic oak
ancient dune
#

you will likely have to jackhammer it out as we cannot interfere with gameplay 😄

karmic oak
#

fr?

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not cool man

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not even if there is a bug

wicked gust
karmic oak
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i mean its not like im begging for loot back at restart or crash but this is something else in my opinion

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alr ty

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@ancient dune that'll take some time...

wicked gust
karmic oak
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but everything else is working i can pickup other shit

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but let me try

wicked gust
earnest furnace
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@ admin

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i need a admin

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hackers r tryin to raid me on 19x rustoria my team already reported the its very blatant

marble mantleBOT
#

Hey, @earnest furnace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked gust
earnest furnace
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i put in a ticket earlier

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on rustoria 10x

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there blantantly cheatin

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aimbot and walls

marble mantleBOT
#

Hey, @earnest furnace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

karmic oak
#

still not working @wicked gust

wicked gust
earnest furnace
#

are yall looking at my ticket also?

karmic oak
#

how long is that ish?

earnest furnace
#

my friend got clips of em cheatin as weell

wicked gust
karmic oak
#

a couple of hours or?

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so i make a ticket ingame or what saying?

near halo
#

I would like to know when to check my ticket and I was inexplicably banned

wicked gust
willow echo
wicked gust
near halo
#

My players are waiting for me and I'm out of luck

willow echo
#

Please wait for the admin to check

karmic oak
#

no its just im asking if i make a ticket ingame or how do i do it?

near halo
wicked gust
wary osprey
#

US main crash?

arctic idol
#

Us Main Crashed <@&274971100184576010>

long pond
#

Rustoria Main US is down

spring copper
#

my testywestys itch

wicked gust
#

Booting 15 min

karmic oak
#

okay ty

long pond
#

army i was crafting 2 bolty rifles and they are gone

#

can we come to an agreement and you give me 1 bolt back

fierce marsh
#

are they doing rollback?

long pond
#

😛

small flicker
fierce marsh
#

okay thanks

sick wyvern
long pond
#

dont act like you arent impressed

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😉

wicked gust
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Cuz server is down

sick canyon
#

IS IT up yet?

long pond
#

ive lost a box of gp a few times from rollbacks

wicked gust
fossil igloo
#

@karmic oak can’t help you with that sorry

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It’s a Rust bug

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Workbenches have a hidden inventory and you must have put scrap in it and that’s why you can’t pick it up

small hinge
#

can i get help my kit bosster doesnt work in game ive tried everything

small flicker
near halo
#

any support online i need hgelp

clever gale
near halo
#

nighbours are cheating

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postive

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<@&274971100184576010>

clever gale
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clever gale
willow echo
#

🧐

serene totem
#

this guy spamming for irl money fpor the alst 2 hours

#

annoying asf

near halo
#

I haven't received a reply to the above soon

small flicker
#

/ticket

marble mantleBOT
#

Hey, @static willow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Hurry up and see my ticket

clever gale
small flicker
near halo
#

Oh, my god

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I'm so miserable that I've been wrongly banned several times

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I was wondering if the super is still on duty

lucid radish
#

/ticket

marble mantleBOT
#

Hey, @lucid radish

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lucid radish
#

!ticket

marble mantleBOT
#

Hey, @lucid radish

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

small flicker
hollow pagoda
#

i joined the steam group but on the website it still says 'join' and its been a few minutes, ive typed /auth in game and it says i need to join it still

toxic shard
#

it takes sometimes 15-30 minues to get updated in the api, retry in a bit

near halo
#

@small flickerAt first it was a VPN ban. After I logged in once, it was 7D. I didn't even understand what I was doing

winged cedar
#

Something weird just happened on US 2x Vanilla, both my buddy and I got d/ced.

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Just a heads up.

near halo
#

@toxic shardThere is no management can help me I am a unlucky still in

runic marlin
#

@near halo I'll have a look

near halo
#

Thank you dear caretaker I love you

#

I'm falling apart and you're my light

runic marlin
#

You should be good to connect in around 5 minutes @near halo pepeheartoria

night cosmos
#

i need help with cheaters i got steam ids and stuff

near halo
#

Thank you for being my light

marble mantleBOT
#

Hey, @night cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

night cosmos
#

i did that

clever gale
clever gale
timber mica
#

!ticket

marble mantleBOT
#

Hey, @timber mica

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber mica
#

!appeal

marble mantleBOT
#

Hey, @timber mica

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tacit horizon
#

any admins on

runic marlin
#

What's up?

tacit horizon
#

teaming report

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i am recording i made a ticket

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there is a solo and a full 8 man with 3 ppl online

runic marlin
#

Thank you we'll have a look at it. Please include any type of evidence in the ticket 🙂

tacit horizon
#

can i just show it to u

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like the guys are raiding and the solo is on the roof

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on 8man no bps us

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maybe i could take the raid if they get banned ;))

runic marlin
#

Can you upload it to youtube/streamable or something similar and put the link in a new ticket

tacit horizon
#

2 minutes

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in 5 minutes its aplouded

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uploaded

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thx

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they were asking me is that u like it was their friend ahha

tardy hamlet
#

can u switch your vip to another server?

cerulean olive
#

@tacit horizon bro we were legit showing a 20 hour player that didnt know anything around bro

#

just cause we raided you as a DUO and you still lost dont pout about it

tacit horizon
#

all u do is offline cry about it

cerulean olive
#

bro scroll up

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all you are doing is crying

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he has 20 hours and you got slammed by him??? no wonder you reported lmao

timber raven
cerulean olive
#

fuck no

raven mist
#

Yes.

cerulean olive
#

this kid plays all day and reports cause were helping someon

near halo
#

Yo i was just on for like 10 secs, saw my old chat mod menu and i got disconnected for hacking

cerulean olive
#

like really????

runic marlin
#

Better yet, take it to DMs please.

tacit horizon
#

im not involved

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven mist
#

You are an 8man clan, you cant have someone outside your clan covering the roof for you while you were raiding. Doesnt matter if the guy got 10 hours or 5k hours

#

You've accepted the rules you get every wipe

cerulean olive
#

tbh he wasnt even helping us

tacit horizon
#

thank you shenzyy

cerulean olive
#

klaus ur mad cause ur broke

#

im up

raven mist
#

He clearly was, i've been watching for a decent amount of time

cerulean olive
#

the kid wasnt even doing anything becides shooting people

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we didnt tell him to he just was

raven mist
#

Please take it as a lesson for next wipes as its only a ban untill next wipe

cerulean olive
#

we asked him to just walk around with us

#

alr i thought it was a full 3 day

tacit horizon
#

stop trying

#

everything is recorded ❤️

cerulean olive
#

klaus you need to try and get better at the game bro

raven mist
#

klaus , please move to general

cerulean olive
#

instead of reporting people on a 5x LOL

raven mist
#

Guys, take this further to #general or dms

near halo
clever gale
runic marlin
cerulean olive
#

yo rafa if you got cheats go to e7 and fuck that kid klaus

tacit horizon
#

its just a game dude chill

runic marlin
#

last warning

raven mist
#

Im not sure what you're not understanding on breaking the 8 man limit

#

its not hard to understand

#

8+1 = 9

runic marlin
#

New player or not you still exceeded the group limit, which is not allowed & you agree to this rule every wipe before being able to play

raven mist
#

You could've added him yes. But the person that has been replaced would not be able to join back correct

#

but thats not what you did

#

Thats not how it works lol

#

You will remain banned until tomorrow next wipe, nothing is gonna change that. Please be more carefull next wipes

#

Nobody stops you to report em 🙂 And alright. You have your opinion. Sorry we are enforcing the rules you've accepted at the start of the wipe. Have a great weekend

#

Anything else you wanna discuss? If not , lets just stop arguing. Will only make it worse

#

If you would like to keep going, sure

#

but feel free to dm me

cerulean olive
#

wow buddy no gifs?

tacit horizon
#

vincezo stop before its to late

cerulean olive
raven mist
tacit horizon
#

?

muted burrow
#

hey- how do you report a very obvious cheater?

raven mist
#

/ticket

marble mantleBOT
#

Hey, @raven mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
#

@muted burrow

muted burrow
#

awesome thanks

vapid pasture
#

/ticket

marble mantleBOT
#

Hey, @vapid pasture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unique rune
#

!appeal

marble mantleBOT
#

Hey, @unique rune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

severe carbon
#

hnahahahah

small prairie
#

i need some help
about Disconnected EAC Client integrity violation
anyone know how i can fix this

marble mantleBOT
small prairie
#

i have done that

unique rune
#

Why do I get kicked on all rustoria servers for Hacking? I didn't play with cheats

small prairie
#

still broken

near halo
#

some stats like gambling and explosives isnt being recorded

clever gale
raven bison
hushed viper
#

can i have some help please? im on the 3x eu and im trying to remove a wall but it keeps saying to close to a box yet its on another floor

raven mist
echo dagger
#

I have followed your twitch, subscribed on your yt and joined your steamgroup yet it 'say so on your site?

#

Or do I need to wait some time?

atomic spindle
#

Is the 2 grid max for water pump houses still active?

echo dagger
#

Now its only the youtube that doesnt work

mystic wren
#

how do I go to any rustoria and I'm accused of cheats, is it possible to fix it (I've never played with cheats)help pls!!!I am disconcerted and writes that I am accused of hacking

marble mantleBOT
#

Hey, @mystic wren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic marlin
echo dagger
#

Alr! Thank you

mystic wren
misty scroll
#

Please write it in English if possible

mystic wren
echo dagger
#

But how do I get the "loyal" kit if youtube doesnt work?

misty scroll
#

Should work without it

echo dagger
#

Okey!

misty scroll
#

Let me know if it doesn't though

echo dagger
#

Will do

mystic wren
echo dagger
#

It did work without youtube!

runic marlin
mystic wren
chilly wraith
#

Yo Mods, can someone look into this group in Rustoria Main near Junkyard ? I screencapped one of the allegaded cheaters but they are using characters from another language...

shell pawn
umbral marsh
#

!appeal

marble mantleBOT
#

Hey, @umbral marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

waxen steppe
#

If you ban someone for cheating do you ban their team for association?

chilly wraith
#

well how do you report someone if they character not native to your language?

shell pawn
crisp drum
#

/ticket

marble mantleBOT
#

Hey, @crisp drum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

chilly wraith
#

that what is shown in the combat log? correct?

mystic wren
#

and why can it be disconnected due to hacking?

tight verge
#

can someone help me

shell pawn
shell pawn
tight verge
#

i need a admin are you a admin

shell pawn
tight verge
#

ok

#

can we talk in a voice call

umbral marsh
#

!appeal

marble mantleBOT
#

Hey, @umbral marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

@near halo

#

?

runic marlin
#

I'll dm ya

severe carbon
#

fix ur fucking map creator, hes been rotating the same map

#

on trio

pure drift
#

are any admins on

runic marlin
pure drift
#

ive been waiting two days to talk to someone i purchased vip and its not working

#

wilder has been the only person helping me

runic marlin
pure drift
#

i already did two days in a row

#

im not gonna keep making it if no one is gonna answer

balmy cypress
#

We can chat in voice if you'd like though

pure drift
#

yes please

nova axle
#

!appeal

marble mantleBOT
#

Hey, @nova axle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

forest socket
#

@marble mantle hey i buy a membership on the Eu Long server ... but it was a misstake it need the membership on the Us Long server. Is a Change possible?

clever gale
#

But it’s not 100% you can change

kindred plinth
#

100% hacker - vac banned already 100 days ago - Rustoria US Main - 76561199110575013

marble mantleBOT
#

Hey, @kindred plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lavish comet
#

When is rustoria 3x no bp is wiping

warm hearth
#

need to report someone

#

have a clip what can i do

wicked gust
# warm hearth need to report someone

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

dusk reef
#

!appeal

marble mantleBOT
#

Hey, @dusk reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

warm hearth
#

/ticket

marble mantleBOT
#

Hey, @warm hearth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @warm hearth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

warm hearth
#

/ticket list

marble mantleBOT
#

Hey, @warm hearth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dusk reef
#

well that was exciting i just got banned for playing with a hacker that i didnt know was cheating

lone ledge
#

i was in queue for 5h and got kicked randomly

marble mantleBOT
#

Hey, @dusk reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusk reef
#

yeah i appealed ill wait it out

shell pawn
lone ledge
#

yes

#

rustoria EU Long

wicked gust
lone ledge
#

now im back sitting in the queue.

#

could i get a skip?

shell pawn
lone ledge
#

man my base is decaying

#

i need to but something in TC

steel wagon
#

TRIO 5X US CRASHED

lone ledge
#

il be in and out

steel wagon
#

❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗

severe carbon
vague fiber
#

<@&274971100184576010> please drag me

#

its very urgent

steel wagon
#

@fossil igloo @wispy loom ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ ❗ 5X DOWN

raven bison
#

I'll look

dull sierra
#

<@&274971100184576010> im banned for no reason, check my ban appeal pls

vague fiber
#

@raven bison I'm trying to do a taxi service on US main but im banned from chat

dull sierra
#

i play rust 2 days and it said playing with cheater but my friend who i was playing with is not cheating nor he is not banned lol <@&274971100184576010>

vague fiber
#

Please unmute me

marble mantleBOT
#

Hey, @dull sierra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vague fiber
#

<@&874995535881326632> please drag me -- ive prepared a slide sho

dull sierra
#

man this is the only small server my pc can handle, lemme play lol <@&274971100184576010>

raven mist
steel wagon
light folio
#

1 hour 22 mins! fresh wipe part 2

vague fiber
#

@raven mist please drag

light folio
#

dudes bout to get his ass kicked for @ ing admins

shell pawn
#

@vague fiber What do you need help with?

blissful ivy
#

hey can i talk to an admin

#

i need help

shell pawn
blissful ivy
#

so, its hard to explain but i had my boy make 4th floor and he fucked the frames up and now we cant build up anymore which i could stream to you and basiclly i was wondering if its possible for an admin to come on and just remove the fucked up frames

#

its just sucky if we have to boom it

#

but understandable

shell pawn
#

Unfortunately admins will not be able to do that due to the fact that they do not interfere with game play. You will need to get rid of them some other way.

blissful ivy
#

alright thats fine, have a good one

long pond
#

Corn Hubs in Rustoria Main US spamming

west mica
brazen zinc
#

Admin, 2x Vanilla EU wipe 2 times a week ?

brazen zinc
near halo
#

I need to talk to an admin

winged needle
#

/ticket

marble mantleBOT
#

Hey, @winged needle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic marlin
#

I am currently not available to join voice chat, if you could take it over text instead that would be great!

near halo
#

sum bullshit 1 of your admin does

#

talking about refund. My guy says wait 80 fucking days

wicked gust
near halo
#

for a refund. Makes me super pissed

wicked gust
balmy cypress
near halo
agile cliff
#

Any Spanish speaking admin?

balmy cypress
# near halo GGmymoney

Gave you the response, you were refunded the first time you ban evaded. You are just going to keep ban evading and you've been told to stop.

Making a new discord account to get around your mute isn't going to change the situation.

boreal pecan
#

us main offiline?

wicked gust
boreal pecan
#

not showing in server list

stiff mango
#

us main down

quiet falcon
#

shut up

foggy zealot
acoustic steeple
digital harbor
#

can you ban this guy?

wicked gust
wicked gust
# digital harbor can you ban this guy?

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

wicked gust
quick crypt
#

can i report someone

runic marlin
marble mantleBOT
#

Hey, @quick crypt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick crypt
#

!ticket

marble mantleBOT
#

Hey, @quick crypt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quick crypt
#

thank you

past herald
#

/ticket

marble mantleBOT
#

Hey, @past herald

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

azure osprey
#

/ticket

marble mantleBOT
#

Hey, @azure osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clever gale
spring abyss
#

admin can help me please

devout solstice
#

How long does it Ussualy take for admins to reply to ticket I know ur guys are bussie so keep up the work

runic marlin
spring abyss
#

can you help me with a cheater please, i report him a hour ago and still is here

raven mist
vapid oasis
#

Admins

runic marlin
vapid oasis
#

can u get banned on 5x if somone says free base and u go

runic marlin
spring abyss
#

alr

devout solstice
spring abyss
#

hoop its fast 😄

raven mist
runic marlin
vapid oasis
#

ok

#

cuz there was an 8man who said free base

#

and i said open all doors and then i flew over and went deep and grabbed shit lol

simple cosmos
clever gale
#

!ticket @simple cosmos

marble mantleBOT
#

Hey, @simple cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

simple cosmos
#

i will not ticket

queen pike
#

Hi all, I am trying to log in into the Rustoria EU Medium but I'm getting disconnected straight after game load up. it says: 'Disconnected: Hacking'
Never used any hacks nor played on this server for quite some time. Any ideas?

clever gale
#

F7 reports go to EAC/FP and /ticket go to rustoria admin team. Well it’s bigger chance he rule breaker getting banned if you do /ticket.

marble mantleBOT
#

Hey, @queen pike

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

queen pike
#

Thank you!

clever gale
queen pike
#

Sure, no problem 🙂 Thank you once again.

clever gale
#

Np 😉

simple cosmos
#

Ty

exotic crow
#

sup pussies

runic marlin
#

Hello

exotic crow
#

how is everyones day

clever gale
#

!ticket

marble mantleBOT
#

Hey, @hard scarab

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

exotic crow
#

if all admins are on why be lazy and wait for 1-3 days to look at it. L admins

runic marlin
#

As you guys are well aware of, any non-support related topics please take it to #general wink

exotic crow
#

this aint school bro or a job shouldnt have to wait 1-3 days

#

im taking you admins to rust court for these bs rules

raven mist
#

Your teammates already received an answer. Nothing is gonna change that. Coming in here talking like that is not helping at all and making it worse

exotic crow
#

shonzyyyy you got snoppie as your profile pic give us a break

tacit horizon
#

bro its been 8 hours

exotic crow
#

klaus why you talking

runic marlin
raven mist
#

You're blocked. Feel free to come back in a little while when you're able to have a normal conversation

jaunty cloud
#

!ticket

marble mantleBOT
#

Hey, @jaunty cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dense phoenix
simple cosmos
#

wow vincezo

#

you are a hacker

dense phoenix
#

360 jump headshotting everyone

wicked gust
dense phoenix
#

ok

wicked gust
dense phoenix
#

ofc

whole mango
#

admin

marble mantleBOT
#

Hey, @whole mango

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

random meadow
#

this deadless guy is cheating in us medium

#

oh nvm

#

he got banned thanks

whole mango
#

TYY

proud gull
#

i was banned last night for exceeding team limit, even though i wasn't (I understand this is not where you appeal) and i had made an appeal hours ago and still havent gotten a response. I have never gone through this process before so I'm not sure if this is normal

west mica
ionic agate
#

Well spent 10$ peepoClap2

tacit horizon
#

I wanna make a report

#

Look how rude

wicked gust
tacit horizon
#

still

quartz beacon
#

how report?

runic marlin
marble mantleBOT
#

Hey, @quartz beacon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @quartz beacon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

quartz beacon
#

!report

marble mantleBOT
#

Hey, @quartz beacon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frozen elm
#

Can I get some support in the voice channel

clever gale
frozen elm
#

Got banned for a teammate saying a random code Is our front door and it was actually 555

clever gale
frozen elm
#

I submitted an appeal for something completely different and got denied. I didn’t realize we got banned automatically for the door ban system

#

I can’t submit another

#

I thought it was for dropping guns to random people

clever gale
#

@runic marlin

frozen elm
#

It was pretty unfortunate lol

runic marlin
#

When submitting an appeal we look into your ban and we can find the actual reason behind your ban. By the looks of it you'll be unbanned in around 6 hours.

frozen elm
#

I can’t get unbanned any sooner? It was a genuine accident with no teaming involved. I just put a stupid door code

runic marlin
#

You cannot as your appeal was denied

frozen elm
#

Alright thanks.

long pond
#

Oh is spamming chat in Rustoria US Main, did it all day yesterday and thismorning

#

and has only had a 6 hour chat ban

shell pawn
soft chasm
#

question: how do i report an issue that me and my group came across

fickle badger
#

!ticket

marble mantleBOT
#

Hey, @fickle badger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
nova chasm
#

!ticket

marble mantleBOT
#

Hey, @nova chasm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

nova chasm
#

!appeal

marble mantleBOT
#

Hey, @nova chasm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

soft chasm
# shell pawn What seems to be the issue?

so its an fps issue when me and my group are around a certain base/looking at it it drops our fps by a lot to the point where we cant shoot back so i dont really know how to report this issue since i dont know if it is a bug or it its these people doing it on purpose

shell pawn
soft chasm
#

thats also what we taught and it never happened before where a certain base is causing it thats why its weird

shell pawn
soft chasm
#

specific base we are literally looking at bigger bases and my fps is 80+ with my gameplay being recorded but when i scope in towards that base it drops to 17-20

#

and we dont have low spec PCs either

shell pawn
rain minnow
#

Hey on 2x vanilla there is a huge amount of lamps going through outpost its taking a lot of fps

#

EU 2x

shell pawn
#

!verify @tight verge

marble mantleBOT
#

Hey, @tight verge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

near halo
#

Hey for some reason i canceled my queue skip for US main and it charged me again

#

i am wondering how i can get my money back and cancel the subscription

marble mantleBOT
timber bridge
near halo
#

did it

timber bridge
#

Sounds good, someone will assist you asap. 🙂

near halo
#

alright thank you

elfin stone
#

tell me what to do, I was banned for playing with a cheater, he just lined up nearby and he offered peace, and he was only in a pack

north stream
finite wave
#

<@&274971100184576010>

#

so how do bans work?

runic marlin
#

What do you mean?

marble mantleBOT
#

Hey, @north stream

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

charred dust
#

Who can help me?

finite wave
waxen pawn
#

Hello, please help me with a problem about my blocking (this is far from the first blocking that was erroneous) I played with friends, a guy came to us and asked them not to kill, soon after a while a cheater was accidentally added to them (with looting a person, you can add a person to green), after my friends and I were blocked. P.S. I can’t file an appeal through the site, because there has been a mistake for a long time

west mica
runic marlin
charred dust
# west mica Whats up?

Played with teammates in three, lived next to other players, one of them got banned for cheats, and we were given for playing with a cheater

west mica
marble mantleBOT
#

Hey, @charred dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @waxen pawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

charred dust
#

@west mica long wait

west mica
charred dust
#

ok

finite wave
runic marlin
waxen pawn
# small flicker you need to make an appeal

I know that I need to write an appeal, but for more than six months it has been giving me an error, since it got buggy, this is not the first time I write here, I have always been helped through support

elfin stone
#

hello, I was banned for the reason of playing with a cheater, but it was my neighbor whom I don't know so much what to do in this case?

rotund nexus
#

Hello admins

#

half me and my team have been chat abused

small flicker
marble mantleBOT
#

Hey, @elfin stone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic marlin
rotund nexus
#

what should i say?

#

/ticket as ?

marble mantleBOT
#

Hey, @rotund nexus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic marlin
#

When you say chat abused do you mean abused by another player as in them being overly toxic to you etc or a moderator muting you and your teammates falsely?

waxen pawn
north stream
#

can i have appeal right now?

runic marlin
runic marlin
north stream
#

yes but can you check my massage and appeal me?

small flicker
rotund nexus
north stream
long pond
#

spray paint covering half of the gambling wheel in outpost Rustoria US Main

waxen pawn
#

but a rly have a ban

runic marlin
runic marlin
long pond
#

"ph" is griefing gambling wheel with spray paint on Rustoria US Main

waxen pawn
sweet cipher
#

hello, I was banned for the reason of playing with a cheater, but it was my neighbor whom I don't know so much what to do in this case?

small flicker
marble mantleBOT
#

Hey, @sweet cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

small flicker
marble mantleBOT
#

Hey, @long pond

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

north stream
#

how long will it take to unban

waxen pawn
runic marlin
#

Yeah give me a sec

tight rock
#

So did i

#

I joined rustoria 2x, and it said Banned: Hacking

#

Literally never played rustoria b4

raven bison
short kayak
#

Dilly

tight rock
short kayak
#

ive been playin with my group inna com wipe

severe carbon
#

!sil

marble mantleBOT
#

Hey, @severe carbon

Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png

Then you go to a website like https://imgur.com/upload and upload the picture.

Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png

Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png

raven bison
tight rock
#

Let me check

small flicker
tight rock
#

Everything is all good!! Thank you @raven bison

runic marlin
#

@waxen pawn I am not sure what there is you can do as of now. I’ve forwarded the issue and it’ll get fixed asap.

severe carbon
#

having trouble doing sil, first cant download now error 404 cant be found

waxen pawn
#

sorry for my Eng

severe carbon
#

@runic marlin

vague osprey
#

Hello, I opened a ban ticket. It's been 4 days. There has been no response yet.

small flicker
north stream
#

admin pls can i have an appeal

shell pawn
elfin stone
#

I filed an epilation for unbanning, can you speed it up please?

shell pawn
severe carbon
thin plover
#

the format of the image doesnt work with our server maybe

#

like if the image is too big

#

or wrong url

strange marlin
#

i got an unban few months ago and im still banned

severe carbon
#

and using imgur

small flicker
marble mantleBOT
severe carbon
marble harbor
#

yo any admins here rn

#

help plz

severe carbon
#

fuck ur help this shit pissing me off

marble harbor
#

what happen d

#

jk dont care ☠️

#

@hushed finch plz help

spare widget
marble harbor
#

am i able to use the application where it plays instruments for me or is that considered scripts

severe carbon
#

@spare widget

marble harbor
#

so i wont get banned

spare widget
severe carbon
#

its suki i need help now

thin plover
spare widget
severe carbon
#

i cant get my hentai picture on the big screen :(

spare widget
#

Very classy 👌

severe carbon
#

Thx

#

wheres my dedicated players role u owe me..

spare widget
#

I used to used tinyurl or whatever to shrink it or imgur direct link

severe carbon
#

ok

spare widget
#

Make sure it ends in a file type like .png or shit like that. Good luck with your hentai, friend

thorn topaz
#

Is Code Raided against TOS for Rustoria servers?

spare widget
#

Don't code raid on Trio. Otherwise it's fair game - same with insiding

finite wave
#

<@&274971100184576010> do u hardware ban people?

thorn topaz
#

Our base was code raided by someone outside the group on US Medium

spare widget
timber bridge
marble harbor
#

ok thankss

spare widget
timber bridge
spare widget
#

But the answer is

finite wave
timber bridge
marble harbor
finite wave
#

no

#

i havent made an appeal

spare widget
#

Make one!

timber bridge
finite wave
#

i just want to play my favorite server!

spare widget
#

Sometimes it can be a mistake

finite wave
#

im new to the game aswell

timber bridge
#

If you make one I will look and see if it is a mistake, if it is not the appeal process will take 1-3 days

#

If it was a mistake I will look into it for you. 🙂

finite wave
#

where do i make an appeal at

timber bridge
finite wave
#

it says i havent been banned

marble mantleBOT
finite wave
#

but i try and load in to a server and it says disconnected:hacking

timber bridge
#

Please follow the link above and post the ID it gives you here, I'd be happy to take a look.

finite wave
#

76561199351565326

#

that is my steam id

#

@timber bridge

timber bridge
thorn topaz
#

Splooty, is code raiding allowed on Vanilla servers?

brisk bluff
#

why

finite wave
#

its your fault if ur code gets leaked

frozen elm
#

how much longer is my ban

#

@clan Geggy User Stupot

finite wave
timber bridge
frozen elm
#

teammate jokingly shared a code that happened to be our actual code

#

got auto banned

#

mods wont help me for some reason

thorn topaz
#

@finite wave our code wasn't leaked you brick

#

they literallly sat there guessing codes over and over

timber bridge
finite wave
#

ya and they got it

#

thats not ur fault but still idk what to tell u

timber bridge
finite wave
#

yes

timber bridge
frozen elm
#

theres legit no way I can get unbanned? its two hours and ive been a player for years

#

it was a legit accident lmao

thorn topaz
#

@finite wave it's a simple question. A simple player trying to add salt to a wound isn't a good look. You won't be getting a Green name anytime soon

ancient dune
#

It can be frustrating losing loot like that but there isn't much to be done about it I'm afraid

copper mist
#

any admins on i have a question

shell pawn
copper mist
#

if i got gamebanned and i wanna play with a alter how much have to be my gameban

ancient dune
#

if you have 2 gamebanned alts it is 365 minimum

copper mist
#

lol

#

okey , thanks

ancient dune
#

Also note this only applies to rust gamebans

#

we don't monitor other games

copper mist
#

yep thanks

ancient dune
#

😄

hollow needle
#

i need an admin

#

theres a kid being rasist on his mic and ear raping

#

Dom111 (76561198307614855)

shell pawn
hollow needle
#

brooo

harsh jungle
#

vapor ur weird lmao

upper nest
#

how do i get kit loyal i did everything

lyric narwhal
#

is it normal to have a cheater banned from rustoria / official hoster without being game banned ?

#

cuz afew players i reported get banned from the official hoster without having a game ban on their profile

wild wind
#

hello i was banned from the chat for no reason, my nickname on the game is El gato autista altruista
any help? thanks

shadow shale
#

given a ban for playing with a cheater, what to do?

broken tusk
#

AY I GOT A CHEATER ON VIDEO

atomic vine
# lyric narwhal cuz afew players i reported get banned from the official hoster without having a...

server bans have nothing to do with game bans. server bans they are just not allowed to play on the server/organization they were banned on but can still play on other ones. However, if they get EAC banned/Easy Anti-cheat game banned, they cant play the game whatsoever. Usually players get caught and banned from servers/orgs faster than EAC that's why you don't see a game ban on their profile but almost always will show up at some point if they keep cheating.

marble mantleBOT
#

Hey, @wild wind

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

atomic vine
marble mantleBOT
#

Hey, @broken tusk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wicked gust
wild wind
small flicker
pastel ibex
#

Where is X2 Vanilla????

raven bison
#

2x is back up!

limber heath
#

/ticket

marble mantleBOT
#

Hey, @limber heath

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

long pond
#

"Oh" is spamming chat again, the 6000th time this wipe on Rustoria US Main

plush star
#

Looking for an admin for U.S. main
got some cheaters i can easily proove

long pond
#

can he get a longer mute?

#

like the 10th 6 hour mute hes had this wipe

chilly knoll
#

I play solo, today I made friends with a man, we ran for 10 minutes, but I didn't leave the party, after an hour he bans me for playing with a cheater.My name is BET0N

shell pawn
chilly knoll
#

Approximately how many hours will it take?

barren field
#

i need help 😮 -im in waiting for support

raven bison
#

can't hop in rn

barren field
#

i have a bugged wb. cant pick it up

#

can someone help ?

#

never seen it before 😮

chilly knoll
#

Ban for playing with a cheater, it's fucke

raven bison
#

It's a bug since update, unfortunately we cannot help you out

#

you'll have to break it

barren field
#

have to break it ? its 500 scrap on vanilla, no chance you can just pick it up ?

shell pawn
chilly knoll
#

Relaxed for the weekend in Rasta is called.

pastel ibex
#

whatmthe fuck. You restart X2 server 2 times in 30 min

#

admins are fucking bastards,kill yourself

patent kraken
#

And what if there was a cheater in the village, and your pack was banned for the fact that he was in the green just, although he was not in our party
Just how do we know that there was a cheater in another pack

outer gale
#

when server will be on?

small flicker
unique basin
#

So im trying to cinfo a clan but they have a curse word as their clan tag. How do i figure out what the word is?

#

Or is there another way i can type it out to cinfo them?

small flicker
keen wyvern
#

hi some guys are teaming on the 3x us no bps outside my base and they should be banned they are 99 clan and nick g

#

he just said coming in dont kill me

#

my buddy recorded it

sage gazelle
#

how do i buy vip

marble mantleBOT
#

Hey, @keen wyvern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

patent kraken
#

!appeal

marble mantleBOT
#

Hey, @patent kraken

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rough granite
#

<@&274971100184576010> Eu Medium is down for a while 😦

thorny dune
hasty copper
#

why medium why

#

allo admin

#

u seriosly?

thorny dune
#

The server came back online a couple of minutes ago

reef flax
#

the server fully wiped

bold dew
#

Rustoria Eu medium is fully wiped??

idle forge
#

everything is wiped

#

Map is fully wiped, but bps not.

rough granite
thorny dune
#

Checking this now

bold dew
#

man didnt realise we were gonna have a 3 day rollback

hasty copper
rough granite
inner sluice
#

how long until fix?

idle forge
fossil igloo
#

@sharp rapids is booting now, reverted the wipe @idle forge @rough granite @bold dew @reef flax @inner sluice

inner sluice
#

thanks

bold dew
#

Thank you for a 30 min rollback....

drifting falcon
#

Hello dear administration of Rustoria. I have filed 2 appeals in the last two weeks and still have not received any response even though my discord account is linked. Tell me what to do.

thorny dune
drifting falcon
urban barn
#

is there any rule against insiding ?

small flicker
small flicker
drifting falcon
rough canopy
#

Admins, it’s really possible to get unbanned for playing with a cheater if I had neighbors in the green and because of them we flew away

marble mantleBOT
#

Hey, @rough canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fierce ice
#

is there a bug or why cant i destroy a plant from my planter

#

yes i hit them with a tool but it only dmg the planter box

small flicker
cinder moat
#

im playing with geforce now why kicked reason: Hacking

#

any admin here?

marble mantleBOT
#

Hey, @cinder moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cinder moat
#

bro i dont have any ban just kicking hacking

#

i can join server but when wake up kicking reason hacking

#

i restart geforce now but not fixed

#

<@&274971100184576010> pls help me

raven mist
cinder moat
#

76561198834337410

raven mist
cinder moat
#

ohh ty so much ❤️

next spindle
#

<@&274971100184576010> Looking for a mod for US Medium Vanilla to help with a firework removal causing lag issues due to it not despawning

toxic shard
next spindle
#

Copy that, its been 3 hours......

toxic shard
#

Then it a bug to report via f7 to the gamedev

next spindle
near halo
#

big cheater on eu long

#

at artic research\

small flicker
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow needle
#

i got insided what do i do

#

ik his steam

toxic shard
#

(like using guest codes)

hollow needle
#

i am

#

i nuild a air lock on tc

surreal kite
#

Does anyone know how to fix "EasyAntiCheat_EOS_Setup" not being able to open?

hexed nimbus
#

!verify

marble mantleBOT
#

Hey, @hexed nimbus

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

surreal kite
#

/ticket

marble mantleBOT
#

Hey, @surreal kite

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.