#support
1 messages · Page 55 of 1
Feel free to take a look at #staff-applications maybe you can join our awesome team!
Oh relevant people only include staff? Thought ur clan leaders were considered relevant
When I said relevant people. What was meant by that was the people who are capable to bring the server back online or atleast look at any issues on going on the server. If you feel like I hurt you in anyway. I apologise.
@scarlet berry you seem sad
Honestly u didnt, absolute professional out of you, just thought u meant relevant people meant clan leaders not
"if you dont need support please leave"
Thank you. no problem
I already responded to you in #general
Also this is a repeatable bug with the scrap and workbenches
Not sure where it's going
If you come across a bug, please report it using the /ticket command 🙂
Hey, @tropic anchor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hey, i lost tons of loot and waterpipe as a solo when the dc happens, am i fucked
fml
Sort your servers out im tryna control over here
lol get cucked
We sadly do not give loot back due to the admins not interfering with game play.
😭
well, its good that they dont interfere. Some servers have became so weird these days cus admins get involved into everything.
like can't even raid without admins ruining the raid cus the group being raided cries.
I can no longer pick it up which makes me make a new one for my new base. It is hindering my gameplay as ive lost a tier 2 for no reason
hi i get ban what i do ?
!appeal
Hey, @lapis rover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
im a rustoria admin on an alt account
@shell pawn
There is sadly nothing we are able to do about your tier 2.
stop removing my fax
be honest do you guys even play rust? or just follow a script?
Admins do not interfere with game play at all.
The ticket said you cannot do anything unless it hindered our gamplay
this is a vanilla server
so tell the admin that replied on my ticket to word better than as it is hindering my gameplay which means he should help 😄
admin what is going on with eu small?
yo is it possible to target someone to get a time out ?
happend twice now, i go near a group that camps on the roof of another base, they see me, i get a dc, after i load back in they killed and looted me
is there a game admin available
not a game admin but what do you need help with
it might just be an issue with you connection, I dont think its possible just like that
how do you put in a ticket without being in the server?
You have to be in a server to create a ticket.
how does someone do a ban appeal? I have a someone in my discord who is banned for 23 more hours for playing with a hacker without him knowing it was a hacker.
Hey, @lofty hare
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i mean could be but its weird that it happend twice on in their range and my mate was affected aswell
feels too much like a coincident
Please only post Content on rustoria servers
if you feel like something is going on, use our ticket system in game
Hey, what do you need help with?
Yo there's a spot once I get back in after alt f4ing if you're in the area you get only one frame and everything gets screwed
i bought the wrong VIP for a server
Please make a ticket over at #payment-support
Hello I have a VIP can you take care of me I have a problem
Hey, what seems to be the problem?
in q15 on Us long there's seems to be an issue with frames dropping to one
I took Ban but I don't know the reason I have been quitting playing for a long time when I entered the server I took Ban but I don't know the reason Can I find out the reason
The reason should be there when you try to connect.
just hacking
Hello, for all in game issues, you should make a ticket for the admins currently active in game to look at. If you type /ticket add "insert your message here" in game - we'll take a look as soon as we can 🙂
I don't know the reason why I didn't do anything I quit playing two or 3 months ago
You can always appeal and your issue will be resolved 🙂
Do you play with a VPN?
Yes, I sent, but I don't know when I will be answered
I do not use vpn
1-3 business
Do you think when I will be able to play? @shell pawn
Like Kev said, appeals usually take around 1-3 business days to be answered.
ok 😗 thank
is it normal in US Medium there are places where you completely lose all your FPS? Is there any admin that can help with this?
BRUH the server is so laggyyyyyyyyyyyyyyyyyyy
Going to DM you about this
Eu medium dead
Rip eu medium
fr
for rustoria us main was this force wipe or next week or last week?
Force wipe was today
oh ok, thank you
nice with my tommy i sleep near spawn
unsure where to ask, for whatever reason US Long is the only server i can not spawn into. whenever i click to spawn in or on a bag i dont stand up. tried every key possible. really sucks cause i bought vip lol
ive tried like 20 times
The server just lost reboot, my items back in the file 20 machine gun turret
I wonder would them transferring my vip caused issues
nah i would just restart the game should be fine
I’ve restarted like 20 times :/
wat
@leaden igloo @near halo Hey, i see yall in the voice channel, what do yall need help with?
did you try f1 killing and seeing if maybe your body just got spawend in an area where your stuck idk
umm yea i have a question
Whats your question 🙂
its about my appeal? can i talk?
Im currently not able to join:(
that's okay i cant wait i just got home from work i tried sending you dm but it wouldn't let me just cause you were the only online admin
can*
Can any admin assist me in dms please?
Yah I’ve tried that it doesn’t even kill me til I restarted
feel free to dm me and ill try my best to help 🙂
Hey Anthony, what do you need help with?
ye
Thank you ^
yo i already talked to two admins on Monday I believe about my ban but i was told by them to wait untill i hear back from the admin handleing my appeal but i never got to put in an actual appeal to the website it just made one when i spoke to the admins in disc and i was wondering why i never heard back untill i went on the site and it says that the appeal was denied and i can further appeal kinda a bummer cause i didnt know about the 180 day rule on alt account's so im guessing they just based it off the fact that my account had 173 days and not 180 kinda unfair and unjust so can i never play the game again im confused as to what that means? cause i cant speak to anyone
Once your game ban is over 180 days, you can come back and we will solve your issue 🙂
? cause i tried joining on my alt and they gave me a bann and it says i cant appeal it
i mane that the ban i got
so i can wait till my main was at 180
and re appeal cause it says on the website i cant further appeal the ban
Just come back to the discord and post your steam ID and a admin will get you and hopefully unban you.
oh okay ill just wait out the extra week or so and then ill message an admin thanks you
No problem 🙂
Can an admin help me with something quick?
Can an admin or someone else also help me out with something? US Long is the only server i can't spawn into, im wondering if my VIP being transferred fucked something up
Have you tried reconnecting?
Hey, what do you need help with?
hey i have a issue can i get some help please
Hey, what do you need help with today 🙂
i bought the rustoria us long package and its not letting me skip que
Please make a ticket over at #payment-support
thank you
ive tried reconnecting like 20 different times, restarted steam, my pc, internet. its only US long that i cant spawn into. my team mates say i stand up but i never do. only difference between this server and any other is i had VIP transferred from EU long to US long. just kinda shitty to buy VIP and ic ant spawn in :/
Hmm... im not sure how to help you in this. I've never heard of someone with this problem before but i will let the admins know about this 🙂
Thank you
going to just give up for the night and go to bed as its late here. hopefully tomorrow someone can help/it will fix its self
@shell pawn can I talk to yourself or an admin please im in the waiting for support channel
im waiting as well but he was here first
Give me one second 🙂
You can join aswell
join what ?
can i get a mod
Hey what do you need help with?
im being rtaided by hakers
If you believe that the raiders are hacking, please report them using the /ticket command IN-GAME.
i did
Great, an admin will get to your ticket as quickly as possible 🙂
yea i need a man on scene now
how long this usually take
What do you mean exactly?
do i appeal a ban in here or website?
It could take a bit, there is currently only one person that is able to look at those kinds of tickets.
Website -> https://bans.rustoria.co/
thanks brother
too late lost everything
hey i was just roleplaying on a server joined a random team and got banned, do you think i can get unbanned today trying to play wipe today
Have you made an appeal?
i need a admin
How can I help?
yup
says it will take 3 days to get unbanned
any possible way we can speed that up
<@&274971100184576010> <@&415898423460626432> suport waiting for support
i need a admin please
i just got 3 day ban cuz a F7 abuse and all my friends got banned also cuz playing w cheater bro this so weird
can show you all the proof that you want
Unfortunately there isn't anything we can do about them, this is something you need to appeal with EAC -> https://www.easy.ac/en-us/support/game/contact/appeal/
I am not available for voice support, however I am happy to help you in DM or here :)\
can you show me if i get a F7 abuse or just some info please
I can not release that information, again if your friend was banned by EAC they will need to appeal with them.
my friend is getting this error after the updat does anyone know a fix? ''eac client integrity violation''
Hey, @half silo
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
verifing game files didnt work
If that does not work try this:
1) Navigate to "C:\Program Files (x86)\EasyAntiCheat"(Path may be different depending on install location) in file explorer address bar
2) Open EasyAntiCheat.exe
3) Select "Game 12"
4) Repair Service
Then restart steam and by closing it out in the bottom left hand corner of the task bar, and try again.
no luck
where can i make a ticket
any admins on that can look at my ticket
i get banned for joining a team for 5 minutes and logging off
@here can anyone join support
<@&274971100184576010>
On US Long, there's this spot around the bottom-middle of Q15 where framerates consistently drop severely if you look towards it. Very weird, framerates are perfect everywhere else, only drop when you go near and look towards that spot. Teammate can repro consistently too. Let me know if there's a better place for this
how do i appeal a ban
/appeal
Hey, @cinder yarrow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
你可以上诉吗
can
OK 只需要等待管理员处理就好了
yo i accideantly bought eu instead of us can u guys revert it to usplease?
/appeal
Hey, @mortal rampart
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can any staff help me, i was third in q for us long and i got dissconnected, can you help me out
<@&274971100184576010>
Unfortunately we can not skip you in queue. Sorry!
?
i have been banned in rustoria when i havent played rust in 2 years and it says 'playing with a hacker' which i do not remeber happening
Hey, @dreamy sparrow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199099434610
This should be resolved for you.
wym?
You should be able to log in - give it 5 minutes 🙂
@timber bridge
76561198336639580 i got banned over a year ago i send an appeal but i can't see anything
hey so i am in the steam gc and my youtube is subscribed but im not gettin points for it
It looks like you were denied.
What do you mean?
!youtubelink
Hey, @slim quiver
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
even the steam group im not gettin points and ive been in the group for a while
How long is a while?
is there something i could fill out for a ban appeal
Hey, @opal coral
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
It says my appeal was denied can I talk to an admin
I am not available for Voice atm, however denials are typically final.
How to find the server administrator, I am banned by the server because of network problems
I havent tried since over 90+ days also the ban was 90+ days ago
Yes, and denials with no expiration are typically permanent.
I legit have a reason why I shouldnt be banned
What is that reason?
I have an alt account for FP because I am banned for racism but this was 90+ ago so I bought an alt to play on it then my alt got hacked and soled on a website for people to buy it and cheat
So I got banned for my alt acc linking to My mains IP
if that makes sense
What is this alt?
can I dm you?
Sure.
2 sec then
says i got banned for a ban evasion
i was on the server yesterday too like 11 hours ago
I sent it @timber bridge
staff?
!appeal
Hey, @valid brook
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
yes
ban evasion is when you have an alt account and make a new one to play on rust
i mean i have a alt account but i havent played on it for 4 months
ive only played rust on my main account for the past
4 months
not even 4 months actually like over half a year
if its for a cheater the do /ticket in-game
I did. It's slow af tho
only way to do it
ANYONE WANNA PLAY TARKOV
<@&274971100184576010> I have an RPC ERROR IN UNLOCKEDBLUEPRINT: Object Reference not set to an instance of an object rust
when i use tech tree on eu main and i got disconnect everytime i try to learn one item of techtree...
i cant even connect myself anymore i got disconnect when i try to connect <@&274971100184576010>
Hey i purchased VIP for US long and its not working. completely reset my computer and everything.. still waiting in Que
<@&874995535881326632>
Having a look now
@wicked night he should be good to connect
@runic marlin Could you help with my VIP?
Please open up a ticket in #payment-support if you haven’t already 🙂
@runic marlin Done
Does the 10x no bps us wipe tommorow or wioe tommorow because im confused
!ticket
Hey, @limber timber
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
It Will wipe again this friday
/ticket
Hey, @limber timber
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @nova axle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
RUPROSKI BLATANTLY AIMBOTING
i freezed in my removed base and i cant respawn in any bag.
and my friend got ban play with hacker
please help me
please make an in game ticket
leave and rejoin the server for your friend he needs to make an appeal
not solve with rejoining
have you tried f1 kill
try restarting pc or spawning random
i do all but not solved
!appeal
Hey, @calm spire
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hey, @grave willow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
make a ticket in #network-support-old
thanks
Hey, @knotty pike
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
#368790610783764480 If you can
@runic marlin thank you so much!!
bro we in voice who help us?
!ticket make a ticket in game and please don't call out cheaters in chat
Hey, @knotty pike
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!steamid @desert marten
Hey, @desert marten
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199060408450 vpn ban please help me tp check out this steam id
not an admin but can i help
@cobalt valley 👆
!appeal @desert marten
Hey, @desert marten
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal @bold venture
Hey, @bold venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@white ridge 
!ticket
Hey, @golden inlet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @shrewd coyote
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @shrewd coyote
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can i help you in here
ye
how can i help
Unfortunately no
But I can help you in chat or you can dm
well basically i joined a random team for 5 minutes on toria mondays
logged off legit right after got banned
and now i made an appeal
You need to make an appeal
Ok you have to wait
but bro
i did nothing wrong
shouldnt be punished not playing toria with my group
because i joined a team for 5 minutes and got banned
i dont really know what system that is
Yeah but you but you played with a cheater even if you didn’t know or not just the rules
i didnt play though
thats what no ones getting
bro my total time on that team is 5 minutes
?
in my 7k hours ive never seen a more messed up ban
its crazy
I just don't see why I am being punished for something way, way out of my control, random team invites me so I join to shit talk to them log off 5 minutes after and I get banned for playing with a cheater for 7 days
I’m sorry you feel that way but rules are rules if you played with him for 3 hours or 1 minute you would get the same punishment I’m sorry
thats actually crazy
Dude, its rustoria lol
and?
They sucks
@small flicker can you contact an admin for me
i wanna speak with someone
mars I didnt even play with the team
Hey sorry, if it is about your ban appeal it is not going to be changing. I can see what you are saying but what stops every person from saying the same thing every time.
There is no difference 5 minutes 1 hour it is the same. We are not going to go around in circles with this. I understand you are frustrated but the appeal has been reviewed and set.
only toria server bro
crazy
tyrone on moose would of got me unbanned no problem
gg
i didn't even have a bag or tc on there base no?
or do you guys just ban someone not considering those sort of things
I bet that everyone on that team had a tc and a bag and i was the only one who didn't, I wonder why
!report
Hey, @vale bay
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Anyways to fix A Supported Game is Required for Nvidia filters?
Yeah theres other methods but Nvidia filters is done for
Hey, @stable summit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Can I please get an admin to check US Long
If it's a cheater then do ./ticket
Then a admin will look into the ticket as fast as they can 🙂
Clip it and post the link into the ticket. You can use streamable or youtube to get the link 🙂
all of our PCs are potatos
If you can clip it then it's more easy for the admins to catch them 🙂
ticket pls
can you guys increase rustoria pop to 750
!slots
Hey, @idle rampart
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
ye slots
an admin will get to your ticket asap
cheater on long rn
Hey, @mild whale
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can any admin help me?
not an admin but can i help
im on 2x vanila eu sv
and yesterday was very laggy so i placed my bag in my house and left, and today i wake up with no bag
Can an admin dm me? need to ask some about a guy before i invite him to my group
ticket
When did you do it yesterday before or after wipe
admin help me
so i cant enter without a sleeping bag
Whatsup
can u pls help me
me and my team got banned
Sounds like either you got raided or one of your teammates removed your bag
we are 3 we kicked 1
Whats your steamid?
hey is there a faster way to get cheaters banned? this guy was door camping me for like 30 minutes and it takes a while for the admins to get to it but hes alr long gone with my loot
Did you make a ticket?
yes
What server?
US long
They're being looked into rn @mild whale You will most likely get a response in a few
!steamid
Hey, @weak dagger
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
ty man
no way bro, i think it was really the lag, because i was organixing the base to go off, sealed it and put the bag and then i left, but as i said the sv was very laggy, and it musnt put down the bag, pls help me
I doubt thats happening. I'm afraid we cannot help you with that issue
76561198106832801
What happened before the ban?
omg bro i m telling you, i was having so much roll backs
we where 2 diferent teams the other team kicked the other guy, and we join to the 1 guy and we make a team of 3
anything u guys can do?
like tp me tp inside or just open the bunker idk, like, if not im screwed and its because sv lag
Why rust soo hard .whyyyyyyyyyyy 😄 alone is boring realy
no admins don't mess with game play
Looking into this
@raven mistcan u check if an account is banned or not?
We dont provide info on someone elses ban
You're able to join again. Make sure to clear everything before inviting new ppl!
we need to wait to rejoin?
Could take a few mins
we eant to join but there says we have to wait 3 days
want*
Clear everything, tc / codelocks and bags
you should be able to join again
no, we cant
Wait 5 more minutes
ok
?
@raven mist so i canceled my vip on rustoria eu medium and i didnt get the money back what should i do?
Cancelling doesnt mean you're getting your money back. Thats not how it works
and what should i do now?
Whats the issue exactly?
i cant get my money back from my vip that i bought yesterday at 9:00 romanian time and i canceled it today 1 hour ago and how can i get my money back?
Did you use your vip?
yesterday
You cant get a refund if you already used it unfortunatly
can anyone on the sv help me then? borrow me like 1 or 2 satchels? ill pay u back i swear to god omg
Thats not how it works
Please ask this in #general
oh ok
so i cant get my money back?
If you already used your vip. No
ohh
if you go to the grocery, purchase an apple, eat half, then go back to refund it, do you think they would accept it ?
i bought vip but his not enabled
money was withdrawn but vip was not activated
can you help ?
<@&274971100184576010>
Please make a #payment-support ticket
Not a vpn ban, please appeal on bans.rustoria.co
Guys, the EU main queue is 170 people, why dont you expand the slots?(
/TICKET
Hey, @pulsar scarab
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!slots
Hey, @limber spindle
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
my game crashed on eu long
can i get put back into the server cause im in que?
||@slow birch||Hello, you have a clan system on your site, the whole problem is that in order to invite your teammates there, you need to create a personal link for everyone, you can’t fix this so that a certain number of participants can enter using 1 link, how about the invites on discord?
Is there an administrator? I'd like to report the hacker who's three shots away from 100
If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know
We have report system please make a ticket, and admin look this
Sorry to hear this, but we can't help with that. But you can buy VIP
hi
hello, I'm on twitch live, it crashed from the server and took it back to the queue, can you help?
Hey zombie, was this issue resolved? If not, please make a ticket over at #network-support-old 🙂
it keeps disconnecting me and saying this "Disconnected: EAC: Client integrity violation"
on US Medium btw
hello, there is 1 person left during the login. I have been waiting for 1 person for hours is there anyone to help?
As long as the pop > maxpop then you will have to wait
if i get ban and have vip, and i want it back, do i get permaban?
8 dollarz
You being banned is on you. Once you’ve used the VIP it is non-refundable.
If you charge back the VIP, it can lead to a perm ban.
If you are approved of a refund and we issue it there are no issues
Chargebacks will result in a ban
What is the server vip price
it keeps disconnecting me and saying this "Disconnected: EAC: Client integrity violation" on US Medium and idk why
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
I want to buy vip
You can check the price here 🙂
Hey, try making a ticket over at #network-support-old .
Im sure they can help you out there.
i njeed help
Web page cannot be opened
VIP costs £7.99 on officials other than sea main where its £9.49
What happens when you try to load the website?
Web page error prompt
error code
luke
How can I buy vip
You are not friendly to foreign players

POSSIBLE CHEATER ON 2X. THIS IS HIS STEAM ACCOUNT https://steamcommunity.com/profiles/76561199366814233/
how comes the 3x doesnt get a wipe but the shit 10xs do lmaoooo
jokes that
legit wiped today with 43 pop
THIS IS EU 2X AND HIS NAME IS 10FPS
where do i make a cheater ticket?
!report
Hey, @lavish heart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
which country are you from
i join on the server and i get banned for hacking why? can you help me?
/appeal
Hey, @turbid sand
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
please appeal
thx
why is 3x down
us ? daily reboot
Eu dead
wym eu dead
Yup I see it, checking
I cant connect bacl
ya
couple servers just went offline wtf trio 5x us hardcore
ALL THE SERVERS ARE GOING OFF WTF LMAO
all us servers just closed down
server issue RIP
#serversareburning
server restart
Daily server restart for US
It says the 3x is still on 🤦
fr???
fair enough
eta of when eu 3x is coming back?
exactly
Checking on Eu 3x
Eu 3x rip :’(
It's booting
but iam doesnt cheating
i can send your my clips and more but i started valorant in rust is it because of that?
sea long down
Give it 5-15 minutes if it's not up a admin will look into it 🙂
Its up lets go
is there an afk kick ?
Yes
my vip is not working for eu long
You can appeal your ban here https://bans.rustoria.co/
im sorry im not admin
OK
admin will check your ban
ok thx
hello!
你能打开网页吗
我可以
OK 上诉就可以了
我队友不知道
让你队友上诉一下 就可以了 如果无法打开网址 给我一个私信就可以了 我会帮助你
OK谢谢大佬
太客气了 祝你游戏愉快
will a pixel bunker loot room get deleted by an admin
main slots can be open?
!slots
Hey, @near halo
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
i ended up having to verify my game files and it started working, thank you for checking back!
Hello, got banned for "come to discord" a while ago, i appealed right after that but since i didnt come to discord at that time my appeal got denied, can you review my account? I still dont know the reason for my ban 76561199046487205
Hello admin,my friend got vpn ban,he haven’t appeal,it’s say appeal denied,his id is 76561198966585263
Could u help me to look into it
are you chinese?
Yes
I think it's the admin's final decision
兄弟 他上诉被拒绝了吗
.
Unbanned now
Thank you!
Last time they appealed was over a year ago, tell them to make a new appeal now
161 players of queue -_-
what time will pop be put up ?
!slots
Hey, @sleek root
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
can a admin check mi ticket of network pls
Admin needs time to check
bought vip yet still in queue
any admins around?
is it possible to have an admin tp to me on rustoria US 2x main
To get in touch with an admin best its best to make a ticket in game
/ticket add "message"
just did
are u staff?
thank you
Good just be patient until they respond
Used to be stepped down
kk can u @ me if an admin becomes available to check something for me
is there any way to search for players farm/pvp stats with steam 74
on the leaderboards
why i got banned for hacking j have clips and more but i started valorant in rust
pls help me
我要举报黑客
anyone knows hwy my game crashes on warming prefabs
!appeal
Hey, @turbid sand
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!ticket
Hey, @warm kestrel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticketcn
您好, @warm kestrel
如果您要举报违规玩家,请使用以下方法:
- 请在游戏公屏输入 /ticket ,并包含违规者的ID以及具体违反了什么规则
如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。
如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealcn
yes but
But what
is denied
Ok
你需要在游戏里开票 兄弟
好,謝謝啦
客气 祝你游戏愉快
/appeal
Hey, @turbid sand
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
pls help me i started rust today with valorant and after that i get banned i had a clip
is denied but iam dont cheating i had a clip
can i send you my clip pls
im sorry im not admin
@clever gale can u try and link me an admin x
hi
What do you need help with?
hello where are i can made report?
can we chat dms?
!report
Hey, @naive viper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Sure
Sure
@turbid sand I've had a look and you should be good to connect in 5-10 minutes, sorry for the inconvenience 🙂
thx
🧐
/ticket
Hey, @sly cosmos
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Why is the steam group not working i joined it and then typed /auth and it says i havent join it
Hey sorry to ping, i waited in queue and once i connected i was still banned: 76561199046487205
How long ago did you join the group?
Is there an admin available that I can talk to?
Hi how can I help you?
Hey I was wondering why my ban appeal for this rust server got declined?
I can send you my steam id in dm's if thatsokay
yeah sure
i have vip and it’s making me wait in q
i’ve restarted my game and everything and it’s still messed up
Hello, I opened a support ticket for you 3 days ago and still no response. Also, where will it come back to me?
hey hows it going, when did you donate?
Hey, please make a ticket over at #payment-support
Is 3x No Bp US wiping today or is it staying up because of force
Can someone help me?
What can I help you with 🙂
Gamebans are not made by us, you can appeal your gameban here https://www.easy.ac/en-us/support/game/contact/appeal/
i fixed it
Kinda urgent. They are literally just running around killing everyone 200m+
Its being looked into
Gonna remove what you're saying as they might've this discord open.
Cheers, I can't even leave my base
got shot 110 meters through a wall lmao, they werent even trying to kill me
got it on video but i mean if an admin literally looks at them for like 2 seconds they'll see what they're doing
@runic marlin so i have vip and it says i have 7 days left and it makes me wait in q
Make a ticket in #payment-support please
need an admin to drag me asap.
trashy can u drag?
Glad to hear
another cheater
https://steamcommunity.com/id/charmedurcock/
lmao
These servers are infested man
/ticket
Hey, @sand stag
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
doasfjdks
fuck it not my job w/e, 2nd time ive been shot at my 2 different cheater groups in 2 minutes. I'm making you aware that he is cheating. Its 100% on you if u wanna take action. I really dont give a shit either way ngl
adios
^ still active
Am I allowed to know who banned me ?
You are not
anybody could say how to report player?
!ticket
Hey, @warm gyro
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket Nomad https://steamcommunity.com/profiles/76561198144723059/ Our team think he using wallhack pls check him thx
Hey, @warm gyro
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i dont know if this is a game bug or server specific but i am unable to craft the new prototype hatchet and pick that came in the lumberjack pack
playing on rustoria US Hardcore
!appeal
Hey, @nova axle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
/ticket
Hey, @gleaming tree
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i cant have my vip on 3x eu any problems
Make a ticket in #payment-support please
/ticket
Hey, @trail sand
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
is there any admins in rustoria.co eu small?
got a clip of a hacker no clipping through a wall/door
do /ticket ingame and put the link into the ticket
Use streamable our yt
To the clip 🙂
cheers man
Np
I'm playing In EU Small and I want to ask If airfield is removed from EU Small, because like I never saw an airfield
If it's not on the map then its prob removed 🙂
ok thanks
how do i respond to a ticket in game?
!ticket
Hey, @brazen coyote
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
What's your problem?
leffe how do i respond to tickets though
Wdym?
DM'd you
i have been band and i just need to ask about some things and explain some things
i have a response on my ticket, but how do i reply to that specific ticket?
!appeal
Hey, @fallow wolf
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
please appeal your ban here https://bans.rustoria.co/
Where you can appeal your ban 🙂
sorry but i dont trust you man cause your not staff(:
!appeal
Hey, @bold pumice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hope you understandt
leffe you see my DM?
Yes i did but I'm not 100% sure
solid lmao
!steamid
Hey, @fallow wolf
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199007583091
You're being kicked by EAC, nothing on our side
Try verifying your gamefiles
Hey, @fallow wolf
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
ight tnx
yo can a admin or mod help me out rq
my friends having this weird thing keep happpeningh to him
i cant send pic here for some reason
how do i send the pic
there is a cheater running around and he still havent gotten banned our team made tickets.
Tell your friend to do this https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
ok
An admin will have a look at the tickets asap
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
any admins i can just show this vid really quick?
Is it abt a cheater then do /ticket
can anyone tell me how to fix disconnected steam auth failed
/ticket
Hey, @rare needle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can anyone tell me how to fix disconnected steam auth failed
!gamefiles
Hey, @sand juniper
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
i tryed that didnot work i need this fixed its stupid
yo i jus got banned for exceeding the group limit 3 but all i did was change codes n leave a clan on someone else that insided me before and i got bannned i but i kicked them?
is it cause they had acesse from tc?
!appeal
Hey, @brittle epoch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
is there any way to search for players farm/pvp stats with steam 74 on the leader boards
i cant i forgot my stream account
im only logged into my stream
can anyone tell me how to fix disconnected steam auth failed
plz i need need help now
is it eac or what
if it is im getting same error
and couldnt fix
i tried everything
@sand juniper @full obsidian Hey, if the problem continues please make a ticket over at #network-support-old 🙂
same if you ever find out tell me bc when i try to get in a sever all it says it loads for 1 second then backs me out and says can disconnected steam auth failed
is it network problem or folder ?
It could be a steam problem but i'd really recommend for you to make a ticket in network support
You should receive the help you need there 🙂
thanks a lot
No problem!
if i find anything i ll text you
3 hours wasted on searching net for some solution but nothing changed
yea it sucks
nice work wild
@runic marlin 😘 😘
people spamming foreign chracters in chat to flood it on rustoria us main
Handled.
zaddy did it too 😄
huh?
sushi and oh are doing it now wilder
Hello, my team bought VIP but sadly we choose wrong server for our group, can we exchange rest time of VIP to other server from your network?
If it has not been used then its possible by creating a #payment-support ticket
we use our VIP for like 1-2 days, we don't want to renew it totally, just to move permission to other server (IF there are free VIPs) for time what left
our friends (other friendly group) moved and we didn't realised until we commit to this server :/
you might be able to but you need to make a ticket in #payment-support
ok thank you
hey im looking for someone to appeal to my ban
!appeal
Hey, @turbid ridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Admins review their own ban. Ban appeals usually take 1-3 business days
Do y'all take "Racism" reports seriously? Cause I've reported several people over the last few wipes, and I don't think there's ever any action taken.
Racism/Homophobia is mutable and action will be taken if someone is doing it.
Yes
my friend is getting this error after the updat do you know a fix? ''eac client integrity violation'' does anyone know how to fix this. It's day 2 of this issue. He's re installed and verified game files and repaired eac files
Can you tell your friend to please head to the discord and make a ticket over at #network-support-old
QZ WE OWN U
Please head to #general if you are not in need of support.
!appeal
Hey, @dense igloo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i need a admin
I need an admin theres a cheater on eu medium
Hey, what do you need help with?
urgent
Please report this cheater using the /ticket command IN-GAME and an admin will get to it ASAP.
/ticket
Hey, @compact ibex
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ive been waiting 2 days to hear from a admin i paid for something i cant use
Did you make a ticket over at #payment-support ?
Please keep in mind that there is currently only one person that is able to review those kinds of tickets so it can take some time.
@shell pawn guy actively cheating please check it out ticket ID 235
well he needs to get off his game and help people like you are he doesnt need to be a admin if hes not gonna do shit
An admin will get to it as fast as they can 🙂
this is dumb i gotta wait days for a admin to answer me back when hes online lol
I can promise you he will get to your ticket eventually.
He currently isnt.
it tells me hes playing oracle wym lol
We are all paying customers can you guys please check out the ticket 235 this kid is ruining our wipe @shell pawn
Luke is the one that monitors those tickets.
well yall need to have a better discord lol like this makes me not wanna play anymore
Like i said previously, an admin will get to it as fast as they can. Being a donater will not speed up the process 😅
not a smart business model @shell pawn
professionalize yo shit
thats actually dumb as hell
6 of you guys on at all times never checkin the tickets
im not mad at wilder im mad at the guy that is in charge of these things wilder is nothing but a guy at the front desk dont get mad at him
Keep in mind that there are over 24 servers and 100+ tickets everyday, it can take some time to get to yours.
They will get to you eventually.
wilder why are you not a admin
I will slowly but surely get there 😄
well they need to make you one this is dumb that no one is helping anyone but you
Is there a way to submit evidence of a cheater?
!ticket
Hey, @waxen steppe
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You can post evidence of a cheater by doing the /ticket command IN-GAME and posting a link to the clip.
You can upload your clips to streamable, youtube, etc, and get a link to post on your ticket.
!ticket
Hey, @crimson seal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @crimson seal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hi there mods, i am actively being harrassed in chat with homophobia
minty won't leave me alone!
server and is it voice chat or global chat
sushi and oh are spamming chat again on rustoria us main
If they do it again let me know.
are they doing it in text chat or voice chat?
I have a question for an admin if active
Hey, im not an admin but im sure i can help out.
On US Monday, did something happen that killed all sleepers? My whole group experienced this, same with some people on the server. We weren't raided though...
I am not sure...
I havent seen anyone complain about this happening.
my game ban has been longer than 365 days old could i maybe get unbanned 76561198860788594
I've sent your ban to the admin taking care of your situation.
thankyou
🧐
🧐
where do i go to appeal a 10min ban?
Appeals take 1-3 business days to be reviewed. I'd say for you to just wait it out 😅
so dumb
Why were you banned?
steam ID
and i got insta banned
Don't type it here either aha
@west osprey can u please check the f7 reports KING is hard cheating on rustoria medium
but i didnt say it i made the i an L and i still got banned
he is ruining everyones wipe right now in the area
Unfortunately you were baited in chat to use a racial slur.
