support

[light cedar]

<@&274980199668645888>

[mild wasp]

oui

[upper escarp]

yes! Youre correct!

[ancient dune]

#oldserverinfo for any more ui related questions:)

[light cedar]

https://tenor.com/view/rudy-kobansky-profitansky-power-respect-respect-bro-gif-15464776

[ancient dune]

jesus the whole mod team is on this

[odd coral]

What he said^^ 😄

[timber raven]

please don't tag a role cuz you taging 130 ppl

[light cedar]

HAHAHA SORRY

holly so reactive

[pine shore]

/ticket

[marble mantle]

Hey, @pine shore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[magic wharf]

/ticket

[marble mantle]

Hey, @magic wharf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[calm yarrow]

Please don’t tag staff

[light cedar]

https://tenor.com/view/im-sorry-about-that-sorry-apologize-did-not-mean-it-dummy-gif-15071219

[waxen fulcrum]

/ticket

[marble mantle]

Hey, @waxen fulcrum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[uneven locust]

!appeal

[marble mantle]

Hey, @uneven locust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[main mirage]

what happende to 5x no bps trio

[mental moth]

Down give it 15 min to reboot

#general message

[zealous kettle]

Trio is booting.

Trio is online.

[faint oxide]

/ticket

[marble mantle]

Hey, @faint oxide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[faint oxide]

! appeal

!appeal

[marble mantle]

Hey, @faint oxide

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dim holly]

servers are down again!!!

good shit

[uneven locust]

!appeal

[marble mantle]

Hey, @uneven locust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[steady lily]

where is monday server

[gleaming hemlock]

same as last night lol 10/10 servers

[ancient dune]

#general

[frank canyon]

yo can i get an admins help

<@&874995535881326632>

[ancient dune]

regarding?

[frank canyon]

i need to explain it in a call

[mild grail]

can i get help from an admin

wait nvm servers are down

[dusky lava]

for you too? I cant join any of the servers but my friends are in it

[ancient dune]

#general message

use the link above for info 🙂

[rancid barn]

yeah servers down for some people. FIX IT ADMINS

[ancient dune]

Admins are investigating now

no ETA currently

[strange delta]

can i get a refund for the airdrops i cant get lol.... threw them and disconnected as they were gonna land...

just gonna get off tbh cuz this annoying

[ancient dune]

they should still be there when you wake up again

[strange delta]

except anyone can run n grab em right now

[frank canyon]

<@&874995535881326632> join call i need help

[strange delta]

and im in a heavy area...

[stiff widget]

Whats up

[frank canyon]

i need to explain it in a call

[fiery kiln]

why cant i see the mondays vanilla server? im west coast

[stiff widget]

You can type here or dm

[frank canyon]

you cant join a call for 2 sec so i can explain it too you/

?

[ancient dune]

#general message

[stiff widget]

I'm not available for vc right now

[rancid barn]

ITS FIXED

WE LOVE FAST ADMINS

[left onyx]

i need help

when everyone got kicked I was at outpost, now it says I died at trainyard

[mild grail]

server rollback

[left onyx]

i never went to trainyard lol

[mild grail]

huh

[ancient dune]

wait did you load into the right server?

[left onyx]

yes

its like i was moved

from outpost to train

[hybrid ingot]

/appeal

[marble mantle]

Hey, @hybrid ingot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[frank canyon]

whos the banning admin'

[ancient dune]

We don't release this info

[frank canyon]

i need to speak to him

[left onyx]

who can help me

[ancient dune]

Has the map changed in any way since you relogged?

and which server is this onM

[surreal kelp]

what is the issue about?

[frank canyon]

its abt a ban that wasent my fault its weird to explain

ill dm you it

[ancient dune]

have you submitted an appeal?

[frank canyon]

yes but its goinna take too long

[left onyx]

not at all

I got kicked with the westcoast thing

and it said I died (i was kicked at outpost)

but it shows me i died at trainyard and all my stuff is gone, its 5x trio

[strange delta]

yall complaining bout one death i lost my whole fuckin base cuz this dogshit ass disconnect bullshit

[ancient dune]

that's very strange
have you looked around outpost yet for your body? shouldn't be despawned yet

[left onyx]

i tried, I dont remember exactly where I was

and my death marker shows train

can someone help lol

[ancient dune]

we can't really as we can't interfere with gameplay in any way.

I'm really sorry

[left onyx]

can you tell me why it shows i died at train then

like someone moved me there, I got kicked at outpost

[ancient dune]

genuinely can't think of a cause for this, i suggest submitting a bug report to facepunch using f7 though

[left onyx]

no way an admin/mod/etc could of tpd me there right?

or can you check deathlog and tell me how i died at least?

[ancient dune]

No that wouldn't have happened

[left onyx]

it didnt say a name or anything

just a blank death screen

and then my marker is all the way at trainyard

[ancient dune]

if you press f7, report a player it will say the last user that killed you at the top left

[left onyx]

it was a player

¦ J. GREEN

Thats their name

76561198404410150

steam id

[ancient dune]

that users account seems to be legit from a non admin perspective
I'm not sure what caused this to happen
Try the bug report thing and also submit a ticket in game using /ticket add "message"

[fallow goblet]

Hey guys, I wanted to know if use an autoclicker to sell in outpost is bannable. I've seen many players doing it and I think its disgusting

[ancient dune]

Will be fixed on force

[fallow goblet]

I'm right now in eu long trying to sell some fertilizer and there is a guy in front of the machine just selling it with autoclicker

So I can't even sell 1 fucking time because he sells 1 milisecond after the machine refresh

[ancient dune]

Sadly we can't do anything about this at the moment, however this should be patched or hot fixed on force wipe

[fallow goblet]

I hope, but I think it should be bannable, is just an external program to exploit something on the game and it's unfair to rest of players

[surreal kelp]

there are some technical elements in that process but as @ancient dune said we got this covered for next force

at this stage there is nothing we can do. You can still get 5-6 players and kill him with a stone. Wait for aggro tag to reset and get back to outpost. I know this is a bad work around but i bet he is afk and he will not get back for the next couple of hours 😛

[fallow goblet]

Yeah, he's afk and just sells when the machine refresh

[surreal kelp]

should take 15mins for aggro tag to reset. Again i know this is not the solution you wanted to hear but it might be a temporary fix for you

[fallow goblet]

But how can I kill him on outpost? He don't even get damage here

[ancient dune]

I also suggest submitting a bug report to facepunch to make them take a look at it too 🙂

[fallow goblet]

They probably already know about this, I've saw this on official subreddit too, but I was asking here just to know if you guys ban this crap haha

[surreal kelp]

if i am not mistaken he should be able to take damage but instantly the auto turrets and guards will target you and kill you. You will get a red crosshair marker at the top right of your screen that will have a timer of 15mins

as long as that crosshair is there you will not be able to go close to outpost

[fallow goblet]

I know I know, but when you get damaged on a safe zone you don't receive a single point of damage actually

[ancient dune]

or if you can get a scrappy somehow you can insta kill him

just land on his noggin

[surreal kelp]

😦

anyhow next force should be auto trading free so be patient for some more days 🙂

[tender talon]

can i report on the discord, or just thru game

[ancient dune]

only ingame

[tender talon]

ok 😦

[fallow goblet]

Meh, I've read some people got banned on some server by killing someone on outpost so I think I'm going to wait until the clown ends his show

[surreal kelp]

@ancient dune will take the blame if you get banned 😛

[ancient dune]

WAIT NO

nah but you won't get banned for scrappy killing or anything 🙂

[surreal kelp]

joking 🙂

[ancient dune]

😭😭

[fallow goblet]

I was going to kill him with a paddle but I don't want to get banned because some moron

[surreal kelp]

99.9% you will not

[fallow goblet]

I saw people got banned on rustafield servers because killing someone on outpost, I don't know here

[surreal kelp]

#support message

[fallow goblet]

Well, looks like my clown friend ran out of fertilizer and now he is just standing in front of the machine afk

[raven remnant]

why is every ai bugged on eu long?

[surreal kelp]

That is a peaceful resolution to your situation. No killing involved 🙂

[surreal kelp]

Was it like that earlier?

[raven remnant]

i dont know i joined today only

[fallow goblet]

Now I don't know if I should come to sell myself or wait until he returns to kill him when he leaves outpost

[raven remnant]

but every thing is bugged - animals,chinooks,scentists

[fallow goblet]

Yeah, since day 2 or 3

[raven remnant]

heavys doesnt even come to rig chinook just blows up where it spawns

[fallow goblet]

But free meat anyways

And people are farming tunnels like crazy

Because dwellers don't shoot

[ancient dune]

Ai is currently disabled for crash reasons

[ancient dune]

you can loot heavy bodies out of the water

[raven remnant]

where?

[ancient dune]

where ever the Chinook spawned if you spawn a second one they will collide with each other and blow up

or you can hv it

[raven remnant]

they blew up

but i cant find it

do u know where it spawns like? small rig

[ancient dune]

depends on where it is on the map, it should spawn directly away from the main island behind rig

[raven remnant]

found it

ty

[ancient dune]

np 🙂

[dreamy prawn]

are there any admins in game>

?

[heady tinsel]

how do you make a ticket ? theres a cheater in us long

@ancient dune

[marble mantle]

Hey, @heady tinsel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[heady tinsel]

k its just this guys using a spoofed name and he was gamebanned a few days ago and is on a lvl 1 fresh account

[fallow goblet]

Well, I killed him after he left outpost, he had 3k of scrap on him

[ancient dune]

nice

[leaden rose]

is there anyway to have my account on rustoria updated to what my steam is or is it permantly locked to what it was when i created my rustoria account

[dreamy prawn]

I found a glitch in the map

us 5x trios

[ancient dune]

!ticket

[marble mantle]

Hey, @dreamy prawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

!unlink

[marble mantle]

Hey, @leaden rose

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[leaden rose]

there is no option for steam tho only twitter and twitch

[runic marlin]

You can just leave the steam group that’s why

[leaden rose]

oh ok thank you

ye idk doesnt seem to work thanks for help tho

[runic marlin]

If you want to unlink all these then just press the clipboard icon on twitter, Twitch & discord and then press ”Joined” on the steam group Where you’ll be taken to it and then be able to leave it. This Will register after a couple of minutes most likely.

[surreal kelp]

congrats 😄

[blazing agate]

Cheater weird movement on rustoria US main https://streamable.com/5ed2ub

[marble mantle]

Hey, @blazing agate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[chrome fossil]

!appeal

[marble mantle]

Hey, @chrome fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fluid oriole]

im on the 3x no bp max 6 clan and i cant water planters fresh wipe but last wipe i could

[barren talon]

HELP ME

I WAS BANNED THROUGH vpn

[surreal kelp]

can you send your Steam ID please?

[barren talon]

1m

[fluid oriole]

ig no farming 4 me today lol have a good night yall

[barren talon]

as?

[surreal kelp]

!steamid

[marble mantle]

Hey, @barren talon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[barren talon]

76561198992574931

[surreal kelp]

thank you

[barren talon]

🖤

[spice musk]

I want to file an appeal against unban for bagoyuz

[sinful coyote]

Who can help me now

[small flicker]

what do you need help with

[small flicker]

!appeal

[marble mantle]

Hey, @spice musk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sinful coyote]

Can I send you a private message

[small flicker]

yes

[spice musk]

Thanks

[ancient dune]

You cannot appeal for other users if that's what you mean

[barren talon]

BUT MMM?

[surreal kelp]

i have forwarded your request and i am waiting for a response

[barren talon]

ok

[bold venture]

1

[surreal kelp]

is this support related?

[spice musk]

I have a question

[surreal kelp]

shoot it 🙂

[spice musk]

what does this reason for the ban mean

exploiting

[surreal kelp]

it means you used something in the game in a way it was not intended to be used

[spice musk]

can i get unbanned? for this reason

[surreal kelp]

i do not know that. Admins deal both with bans and appeals. You can always submit an appeal and admins will review your case.

[surreal kelp]

!appeal

[marble mantle]

Hey, @spice musk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spice musk]

thx

[surreal kelp]

you are welcome 🙂

[surreal kelp]

You need to submit an appeal for your ban and go through the proper channel of admin review

apologies on the delay for my response

to appeal you will need to follow this process

[surreal kelp]

!appeal

[marble mantle]

Hey, @barren talon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[surreal kelp]

and if you link your account you will receive a response from our discord bot for your appeal result

[modern light]

hello anyone of the admins?

[ancient dune]

?

[modern light]

i need help my friend here got game banned cause someone hacked his account got banned on some chinese server and changed his email

and we dont know what to do now cause he is game banned cause someone hacked and we cant buy him rust on a new account cause that would count as ban evading

[tough bane]

He'd need to appeal to EAC directly as we don't handle gamebans

[modern light]

ah i see

[tough bane]

https://www.easy.ac/en-us/support/game/contact/appeal/

[real creek]

hi muted someone's pm and now i lost every announcement (kill feed teleports etc) on 3x eu any idea how to get it back

[atomic vine]

I think you muted the server

[real creek]

Yeah :D

can i unmute it somehow

[atomic vine]

Ehhh if i remember correctly, get your mute list up in F1 look for Rustoria or smth and unmute

I don't remember 100%

[real creek]

Ah u can do F1 chat.unmuteall

fixed :P

[atomic vine]

Yes but that will unmute everyone

[meager topaz]

how i send picture

[real creek]

yeah only had one guy in mute so not a big deal

[atomic vine]

!verify

[marble mantle]

Hey, @meager topaz

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[meager topaz]

can i be banned for doxing a rusty moose moderator

?'

[atomic vine]

Doxing is against Rustoria rules and it is taken very seriously. So if you're doxing anyone on any of the Rustoria servers whether on Discord or In-game, you will get banned.

[atomic vine]

Who is that in your pfp if i may ask?

[hazy loom]

@atomic vine 😂

[atomic vine]

?

[hazy loom]

ur a neek

[hazy loom]

like what

mans just a donator ☠️

[atomic vine]

[shell pawn]

Please make a ticket in-game via the /ticket command. Also please refrain from calling out the cheater in chat.

[grim bloom]

Is there a way to request a previous wipes base layout for cinematic shots in YouTube videos? Would love to use noclip to explore the villages and stuff for B-roll.

[runic marlin]

Afraid not

[grim bloom]

So how do YouTubers get cinematic shots of situations that happen in rustoria? Do they have to recreate it elsewhere then?

[lyric smelt]

they tend to use their private server with the same map seed and just rebuild everything.

[limpid tinsel]

!appeal

[marble mantle]

Hey, @limpid tinsel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[limpid tinsel]

I need help. I need to add a VPN whitelist

I need help. I need to add a VPN whitelist

[runic marlin]

Hey there dap, our servers don't have any VPN whitelists, you are free to use vpn 🙂

[limpid tinsel]

Thank you for your help

[near halo]

Hello, my appeal was recently accepted. But i’m not sure is my ip still gonna be whitelisted?

[lyric smelt]

try joining and if it doesn't work reply to me.

[near halo]

okay but if I join and my ip isn’t fixed it’s gonna insta ban me

but i’ll try

[thorny dune]

This should definitely be fixed now, if not feel free to DM me and I will take a look straight away

[near halo]

Thank you!

Im all good

[finite mango]

!appeal

[marble mantle]

Hey, @finite mango

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[honest vapor]

Hi!
I play on 3X no BP's (6 man)
We are 6 guys, but one of us haven't been ingame for more than 30 minutes. Can we kick that player and invite someone else?
The person with 30 minutes won't be re-invited or anything.

I read the rules ingame, but to be honest I didn't really understand the sub-rule thingy.

[runic marlin]

Yes you can

[honest vapor]

Ty!

[runic marlin]

As you wont invite him again.

[honest vapor]

Gotcha! 😊

[near halo]

What do you get for boosting

[modest swan]

@fossil igloo hello?

[near halo]

You receive a supply signal on any of the Rustoria 5x servers.

Ok Ty

You're welcome :)

[modest swan]

nice servers

[fossil igloo]

Not gonna even discuss that one, its a 1 week ban.

[modest swan]

Dude is not even streaming

streamer loses to you in game and gets you banned nice

[raven mist]

U got banned for it and do the exact same thing after the ban. Logic

[modest swan]

You can't be a menace to your neighbours in rust?

woah

[fossil igloo]

coincidence

[raven mist]

Ah yes , sorry forgot

[modest swan]

There was no discussion you just left me on read

Also I wasn't streamsniping for the 1st ban either

[fossil igloo]

I'm bad with DM's https://bans.rustoria.co/ is the place for ban appeals tho

[modest swan]

I got a message from the bot that my appeal was accepted but i was still banne

[fossil igloo]

Accepted doesnt automatically mean youre unbanned

[modest swan]

bruh

[fossil igloo]

Just means its not a permanent ban

[modest swan]

I guess just living next to a streamer can get you banned on these servers

[fossil igloo]

I guess so

[modest swan]

Better watch out then sigh

[slow birch]

Breaking rules normally would be what would get people banned.

[fossil igloo]

I guess the chat messages about the streamer sent itself from your account sigh

[modest swan]

Please go back in our DMs and read what i wrote to you about that

[fossil igloo]

Youre telling others about a streamer, they then feed you information about that stream which you use to your advantage

Either way, it was my bad for only giving you a 1d ban in the first place, thought you would move on but I guess not

[modest swan]

Did i want that information? no, far from it, when i kill 2 fullkits who live next to me you think i wont upgrade to save my loot?

[modest swan]

Yeah i left the team, server was dead so the only person online was my neighbour raiding who i then intended to pester

[modest swan]

I can't tell another person in private team chat that he is living next to a streamer?

It's not like im sniping searching for this mans server ip and home address like some nerd

He just happened to live right next to me

[fossil igloo]

You can, but if they then use that information to feed you more information about the stream for your own advantage, either way, you should have just moved on instead of going back to that persons base and do the same shit

[modest swan]

So what you're saying is that you see the reason behind why i shouldnt have been banned yesterday

[marsh harness]

Guys please give me connect Rustoria eu main

[modest swan]

google

[fossil igloo]

connect main.rustoria.uk

[modest swan]

That's the thing, i never asked anyone to "feed me information"

Yes the person in the same team as me "fed me information" which i didnt ask for yesterday and i kinda see a bit of reason in that, but nothing like that has happened today

Left on read again nice

[fast kettle]

hello, I would like to ask if it is possible to use gamma on the monitor for gaming at night

[boreal gazelle]

yes its allowed

[nocturne trout]

After I failed to connect to the game using vpn several times, the server said I was a hacker?

But I had no problem playing a few hours ago

I haven't encountered this problem in the past few days, and I've unlocked all the blueprints

I thought it was because I killed too many offline people. I was a hacker until my teammates told me that vpn would be hacked

How to appeal my account？

Where to apply for the vpn whitelist？

[clever gale]

!appeal

[marble mantle]

Hey, @nocturne trout

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[nocturne trout]

Where can I apply for the vpn white list after appeal?

Please help me Thank you

[tough bane]

We do not require from people using a vpn a whitelisting.

[nocturne trout]

Thank you, brother

[errant vapor]

Can I get a admin on rustoria US MONDAYS

[vapid inlet]

how long does it take for a server to come back online after a map wipe?

[errant vapor]

<@&874995535881326632>

[near halo]

It usually only takes a few minutes but that may vary.

[vapid inlet]

ah okay

and do caves stay in the same locations?

[errant vapor]

@near halo where can i talk to a admin

[near halo]

Whenever the map wipes the cave locations may be in a different location.

[near halo]

They will reply to your message once they have a chance. If you're trying to become apart of the staff team you may apply in the #staff-applications channel.

[vapid inlet]

wait so what happens to the bases in the caves?

do they get moved too?

[errant vapor]

There is a hacker on US MONDAYS

and i need it sorted out please

[near halo]

!report

[marble mantle]

Hey, @errant vapor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[halcyon silo]

can i talk to an admin

[twin kindle]

yo can i speak with a admin or mod

[near halo]

Hello!

[twin kindle]

nvm problem solved

[near halo]

[vapid inlet]

wait I lost my homes on the 5x server...

and my beds

[twin kindle]

server wiped

[near halo]

Whenever the server has a wipe it erases all of the building on the map.

[vapid inlet]

I thought it was just a map wipe. The way the in game thing described it, all loot would be kept

the in game thing says "all data is carried over"

[halcyon silo]

everything goes

bps stay is all

[vapid inlet]

this server doesn't have BPs tho...

[twin kindle]

Bro how do you expect your base to be there if the map is different

[tough bane]

Hello Schemer, can I help you somehow. Sadly I am not getting smart from your messages.

[halcyon silo]

i was telling him when map wipes everything goes like your base

[spring parrot]

Hello, I am playing with this (https://steamcommunity.com/id/Luffy1327/) account. I have a problem on Rustoria Eu Main server. When i join server and spawn i fall through under map and get fall damage. I can not play. I need help.

[mystic zealot]

Whats the map seed for the 5x?

[tough bane]

What are you actually searching for and which server exactly?

[near halo]

uM, /STEAM AND /DISCORD ETC DONT WORK FOR ME

but I completed everything

sorry for the caps

[lyric smelt]

#network-support-old

[mystic zealot]

5x US No BP just looking for the map on rustio

[tough bane]

Oh we do not publish the maps here prior to the wipe. If you need it, download it by connecting or check battlemetrics regarding the seed.

https://www.battlemetrics.com/servers/rust/2141915

[empty herald]

who i know when finish my ban?

[tough bane]

As you are not verified here on the discord you will need to check the website https://bans.rustoria.co from time to time

[empty herald]

yes

i am verified

[tough bane]

You are currently not. May needs some time. If you are not verified by tomorrow you will need to check that from time to time as I said.

[empty herald]

were i can virified?

[tough bane]

?verify

[marble mantle]

Hey, @empty herald

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[empty herald]

ok

[hollow kayak]

There anyway map voting for medium can become a thing? I don’t see the point in just long, getting an option to vote

[tough bane]

We are already planing such a voting system. But it will take some time until it goes live.

[cerulean shuttle]

would be nice if someone could check my ingame ticket , i reported a hacker just now on hardcore eu

[zealous kettle]

It will be looked into as soon as possible

[north abyss]

Could someone handle my ticket, zeus 5x

[lyric smelt]

the get looked into as soon as possible

[rich olive]

wheres my raid notif

they blew like 20 doors?

[north abyss]

how soon is possible?

[ancient dune]

Don't think there's raid notifs on vanilla?

[frail wadi]

when admin will have time your ticket will be looked

[distant tree]

Is there a way i can contact an admin regarding a group of 3 players 1 of them ragehacking with esp? Or should i just leave the server and switch it? because its unplayable

[shell pawn]

Have you made a ticket in-game via our /ticket command?

[distant tree]

I did use the f7 command i'll make a ticket right now

[shell pawn]

Great, that's the best way for an admin to find out if someone is hacking 🙂

[distant tree]

How long does it usualy takes?

for someone to check

[shell pawn]

They will get to it as fast as they can.

[distant tree]

Well yes i undesrtand that but i want to know if as fast as they can, can also mean 2 - 3 hours :)) so i won't waste my time dying over and over again

I don't want to sound rude about it tho.

[shell pawn]

There is no set time for tickets. They will just get to it as fast as they can.

[near halo]

how long is a ban for extreme racism

Umm why do you get muted for 12 hours if you say shut up in chat

😄

in finnish* "turpakiinni"

oh

ty for info 🙂

[atomic vine]

ermm..part of that word contains "p slur" which is mutable since it's considered a slur.

my first comment got auto deleted cuz filter, etc

[ancient dune]

What does the ban message say?

[near halo]

hard r for 21 seconds straight

in rust saying in gamechat

[ancient dune]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[modest crag]

In need of Active Server Admin. Preferably Rustoria.co 5x

[surreal kelp]

What is your issue that you need help with?

[ivory mauve]

is whipe tmrw bp wipe no right

[atomic vine]

BP wipes are on force wipes which are first Thursday of each month.

[ivory mauve]

ik gangy

[inland raven]

Is there any rules for voice chat? Can I say anything I wish without breaking any rules

[surreal kelp]

Responded to you on #general in the future please avoid to post in multiple channels

[kindred remnant]

i need help on us mondays there is a guy cheating named bear he shooting me therw wal

[near halo]

!report

[marble mantle]

Hey, @kindred remnant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

I also recommenced F7 reporting it.

[near halo]

HELP

SUPPORT HELP SUPPORT

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

https://tenor.com/view/based-gigachad-chad-gif-23901955

[wispy nacelle]

1-3 days for a 1 hour ban for saying "get his ass" gg

[surreal kelp]

You should appeal that in case you think the mute was execive

[wispy nacelle]

umm

[near halo]

well

[wispy nacelle]

how does he go about doing that

[near halo]

i want to but its 1-3days and its an hour ban

[surreal kelp]

You should. We will look into it in case it was a misuse of mute

[near halo]

no

[wispy nacelle]

1-3 day response time

💀

[surreal kelp]

This is the average it might be way faster

[near halo]

is there logs u can check to see what i said

[wispy nacelle]

fr what he siad

[surreal kelp]

The person who will review your request will check whatever they have access to

[wispy nacelle]

yeah in 1-3 days, might as well just wait out the ban its not even worth it

ty tho

also you should like not make people get banned for an hour for saying "get his ass" if thats possible

[surreal kelp]

If you think the mute was enforced without a reason you should appeal cause this is how we get better

[wispy nacelle]

ok he's doing it unless its long according to him

[surreal kelp]

You will be helping us if it was a wrong mute to find out what happened

[wispy nacelle]

hopefully this makes your autochat ban better!

[surreal kelp]

Exactly 🙂

If it was a wrong mute will be fixed based on your request. If it was a correct mute then you will know what to avoid in the future when playing on our servers

[surreal kelp]

It a win-win situation and 1 hour is not that of a big deal 🙂

[near halo]

wow

your saying my ban doesnt matter:(

[surreal kelp]

No no no

[near halo]

https://tenor.com/view/vibe-check-scary-face-emoji-red-eyes-gif-15558011

[surreal kelp]

I am just saying that a positive thing will come out from your appeal 🙂 you will learn something or we will learn something 🙂

[near halo]

choose your next words carefully.

[wispy nacelle]

LMAO

[near halo]

🙂

🙂

[wispy nacelle]

well hopefully what you learn can be fuxed so he doesnt get banned again 💀

[surreal kelp]

Anyhow @near halo @wispy nacelle thank you for your thoughts on the situation and I hope your situation will be shorted soon

[wispy nacelle]

hopefully

[near halo]

SHORTED?

take away his trial mod he failed.

[wispy nacelle]

tsioumpiou for head mod fr

[near halo]

how do i vote for u to get head mod @surreal kelp

[surreal kelp]

Sorted :p writing on a phone 🙂

So excuse my typos

[near halo]

wont be excused.

yo @surreal kelp will i win my ranked game in val rn?

[wispy nacelle]

tsioumpiou you should do ban appeals on your phone fr

[surreal kelp]

You cannot vote but appreciate your feedback. Also this is not a #support related matter anymore so see you on the next one 🙂

[near halo]

imma type here sry

[wispy nacelle]

see you mr tsioumpiou
it was a pleasure speaking to u

[near halo]

same here

[surreal kelp]

@near halo @wispy nacelle stay safe and enjoy our servers 🙂 goodnight

[near halo]

i will NOT stay safe and definently NOT enjoy your servers.

[hollow kayak]

Do admins record demo files?

[surreal kelp]

What do you mean?

[near halo]

WHAT Do U MEAN

[surreal kelp]

Please stop that. As I mentioned above this is support channel and I don’t believe your posts are support related at this stage

[copper cloak]

They might be cheaters on the 3x server

[surreal kelp]

Please move non #support related convos to #general

[surreal kelp]

!ticket

[marble mantle]

Hey, @copper cloak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[surreal kelp]

You should follow the ticket instructions and submit your request ingame

[copper cloak]

The tickets never work for me

[surreal kelp]

What is that does not work? Simply write on chat /ticket add (type your message here)

[surreal kelp]

If there is a valid claim on someone cheating action will be taken against that player by admins

[copper cloak]

Trying rn

[wispy nacelle]

in 1-3 days

[surreal kelp]

If it does not work you can dm me

[copper cloak]

It worked

[surreal kelp]

You are confusing Appeals with Tickets. Tickets are responded within a few hours maximum. Appeals take 1-3 days

Those are 2 different things

[surreal kelp]

Thank you for your ticket

🙂

[copper cloak]

[split oar]

I NEED HELP, LAST EU LONG WIPE A PLAYER IN MY GROUP GOT A 3 DAY GAMEBANNED SO WE ALL GOT ASSOCIATION BANNED, AFTER THE 3 DAYS HE GOT UNBANNED AND EVERYONE IN MY GROUP GOT UNBANNED TOO BUT I DIDNT

[tacit root]

did u made an appeal?

[split oar]

no because one admin say me he can give me answers

but im waiting like 8 days ago

i need to get unbanned now so i can buy vip for tomorrow

[tacit root]

u need to appeal first

[marble mantle]

Hey, @split oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[split oar]

I never made an appeal and it appears on the page that I can't do it

[tacit root]

?steamid

[marble mantle]

Hey, @split oar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[split oar]

76561198401980902

[tacit root]

thanks wait

[inland vortex]

Why cant I connect my steam

I have already logged into it on the rustoria website but it doesnt let me auth it in game

I also joined the steam group as well

my steam id is 76561198313794191

[drowsy swallow]

Some dude on US Main is buying everyone from cloth vender for the last 6 hours. Obviousely scripting.

All 4 items

[atomic vine]

There should be a fix coming for this on force wipe from what I've heard

[tacit root]

hello, try to appeal again pls

https://bans.rustoria.co/

[split oar]

i cant

[tacit root]

appear denied?

[split oar]

yea

but i never make a appeal

[tacit root]

if was denied this is final and an admin has already reviewed the case.

[split oar]

is a bug

i dont make appeal

[pine yoke]

@tacit root its a bug, he had this bug before and i experienced it too in the past

admins had to solve it

the page says appeal denied but he never did an appeal

[gloomy sedge]

when wipe on vanilla servers?

[tacit root]

an admin has already reviewed the case, so it isnt a bug.

[tacit root]

#oldserverinfo

[tacit root]

hablais español?

[pine yoke]

si

[tacit root]

aahh vale mejor

es tu amigo, james?

[pine yoke]

sip

[tacit root]

ok, no se lo que ha podido pasar pero su baneo ha sido ya revisado

[pine yoke]

pero si el nunca hizo appeal

no es qeu el hizo appeal en el pasado y se lo denegaron

[tacit root]

yaya eso no tiene nada que ver

[pine yoke]

pero si a mi me paso y me lo solucionaron

y a el tambien le paso una vez anterior que lo banearon y se lo solucionaron

[tacit root]

su primer appeal ha sido denegado, puede haber sido un bug, con lo cual un admin no la revisado

por eso luego lo he dicho por segunda vez, que intentara de nuevo

[split oar]

te iba a buscar la captura que un admin me arreglo ese bug pero no me acuerdo cual era el admin

[tacit root]

si esa vez aparecia denegado, es la definitiva

[pine yoke]

a ver, nunca hubo un appeal en un principio

mira

aca me paso antes y prodigiy me lo soluciono

[shell pawn]

Si tu appeal fue denegado, ya no hay nada que puedas acer.

[tacit root]

si es así y la encuentras, eres libre de enviarmela por DM

[pine yoke]

le explique que nunca hice un appeal en el pasado y me saltaba denegado de una, y el se fijo y me soluciono el bug

aca

[split oar]

xd @tacit root

[pine yoke]

comprension lectora

[tacit root]

no está en mis manos, si el appeal aparece como denegado despues de haber sido revisado, es la ultima decision.

[pine yoke]

na bueno no entendiste el problema entonces

pero gracias!

[surreal kelp]

In some cases it is intentional that players can not appeal

[split oar]

es un bug de la pagina tez no puedo encontrar el admin porq esta offline y no se como buscarlo cuando hay 30039430403 personas en el discord, scrolleo para abajo y nunca termina

[surreal kelp]

It means that the decision is final and does not take an appeal

[split oar]

...

[surreal kelp]

@split oar @tacit root and me have forwarded your request to an admin for review. You will get a response soon from @tacit root

[pine yoke]

thanks

[fleet isle]

we have a map cheatter in rustoria 5X

[surreal kelp]

!ticket

[marble mantle]

Hey, @fleet isle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[surreal kelp]

Anytime. I just jumped into the conversation because sometimes when players can not make an appeal is not a bug. It is intentional in some cases if there is no possibility for appeal.

[tacit lion]

Is there a way to see the US Medium map?

[tacit root]

not now, but soon.

[pearl hull]

how do we report clans in the server?

boof clan, may or may not be cheating, rustoria.co 3x no bps US

[near halo]

If you're not sure if they're cheating then you can F7 report it.

[pearl hull]

gotcha thanks

[lone wyvern]

Dear Management

Regarding the issue of VIP rights not being cancelled.
Thank you for your help. Thank you from the bottom of my heart.

[surreal kelp]

The proper way to report someone to rustoria is to use the ingame ticket system

[surreal kelp]

!ticket

[marble mantle]

Hey, @pearl hull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[surreal kelp]

F7 reports as @near halo suggested are directly reported to Facepunch and Rustoria is not involved in this process

[surreal kelp]

#payment-support this is the channel for you issue I think

[surreal kelp]

If you want to cancel your subscription follow those instructions 👇

[surreal kelp]

!cancel

[marble mantle]

Hey, @lone wyvern

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[pearl hull]

thank you thank you

[acoustic elbow]

Yo can I speak to a mod

[surreal kelp]

Sure 🙂

[acoustic elbow]

Do you know the moderator Sam?

@surreal kelp do you

[surreal kelp]

What about him?

You should not speak in such a way for anyone. I will remove your post.

[acoustic elbow]

Are you fucking Kim jong un?

You’re deleting the truth you mong are you even thinking straight

Let me explain my proof, how you deleting my solid truth

He is in experienced and he is ignorant and caused ten players to miss two wipes

[surreal kelp]

Please calm down and tell me the issue not call people names

You are just blaming someone without telling me what even the issue is

[acoustic elbow]

Ok listen up

[surreal kelp]

Did you get banned?

[acoustic elbow]

I got a three day game suspension from EAC because I am playing on a new account which is normal considering the fact I have over 4000 hours and ofcourse EAC are going to want to investigate why my headshot ratio and KD ratio is so high on a new account

He instantly hackusated me and banned all my teammates for “playing with hacker”

And now guess what, my 3 day suspension is up and Rust have allowed me to continue to play they’ve lifted the game ban which means I am not cheating

So you’re telling me now all my teammates got banned and miss wipe for no reason?

[surreal kelp]

Can I speak now?

[manic blaze]

I want to cancel my subscription and refund the last payment. How to do it?

[acoustic elbow]

Just because this idiot thinks a 3 day game ban is a perms game ban?

[surreal kelp]

!cancel

[marble mantle]

Hey, @manic blaze

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[acoustic elbow]

He made a mistake by jumping the gun and assuming I’m a hacker when 3 day suspensions are NORMAL

[surreal kelp]

Stop please

[acoustic elbow]

And now look , I am innocent and look what he’s done

Speak then

Who’s wrong here

[surreal kelp]

First of all to keep on talking I would like you to stop calling people names. Ok with that?

It is impolite. I understand your frustration but it does not help

[acoustic elbow]

Sure , I will not call him names , but I will continue to call him uneducated and ignorant as that isn’t name calling, it’s the truth, he was uneducated in his information about temporary fake bans which led him to believe I got game banned for hacking and he is ignorant for labelling me as a cheater and refusing to do any further checks

I played on rustoria for over 70 hours on that account , if I was rly cheating admins would’ve got me by then

Please fix this issue

[lone wyvern]

For some reason, we were unable to cancel the order even after following the instructions in that video, so we were forced to cancel the order by the management.

[surreal kelp]

#payment-support try there

[acoustic elbow]

What can you do to fix this issue?

[surreal kelp]

Here is the thing. I have no idea how you came to a conclusion that this admin banned you as we do not share information on what admin did the ban.

[acoustic elbow]

I was in a voice call with him , I sat in Waiting for Support and he spoke with me

[surreal kelp]

Second of all, we do not disclose the methods and tools we use to check if someone is cheating

[acoustic elbow]

He said you are now permanently banned for hacking

[surreal kelp]

But I can ensure you we do not ban people for no reason.

Third is you described a method for EAC bans based on KDR and headshot ratio. Trust me this is not a reason for a game suspension.

[acoustic elbow]

Regardless , the game suspension has finished and I can play Rust again , which means Rust/EAC have concluded their investigation and found me not guilty of hacking or anything along those lines

So why has he gone ahead and banned all 10 of my teammates for “playing with hacker” ????

[surreal kelp]

This is where you are wrong

[acoustic elbow]

How?

[surreal kelp]

They did not conclude you are not guilty. They just said that 3 days suspension is enough of a penalty for what you did

[acoustic elbow]

What did I do?

If I hacked I would be game banned are you seriously using your brain right now?

My teammates were BANNED for PLAYING WITH CHEATER

How am I a cheater? If I cheated I would be permanently game banned

You are wrong

[surreal kelp]

Well it appears we are all wrong then and you are right

[finite helm]

When I’m doubt kiss it out

In**

[surreal kelp]

Apologies for my incompetence to meet your standards but I can’t give you a solution there. Thank you for playing with us

[stiff widget]

@acoustic elbowthe temp eac ban is perm until its removed by EAC after 3 days appeal the hacking/ playing with hacker ban

[acoustic elbow]

Don’t worry bud I am speaking to king hoppel

He is fixing this thanks tho

[warm grotto]

just got banned for "Playing with hacker" me and my team are home town friends and don't cheat. don't know why we got banned so random never had this happen to me what do i do?

[hollow kayak]

You know how admins can record a wipe. Then a youtuber can get the footage and basically watch it back over to get cinematics for a big raid or something

[warm grotto]

talking to me? i got banned with in 30 mins

[surreal kelp]

You will need to appeal

[surreal kelp]

!appeal

[marble mantle]

Hey, @warm grotto

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[surreal kelp]

Do you use vpn?

[warm grotto]

thanks

no

[surreal kelp]

Then follow the appeal instructions

🙂

Everyone on your team needs to appeal

[stiff widget]

!steamid

[marble mantle]

Hey, @warm grotto

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[next crypt]

@west osprey

[surreal kelp]

Please do not ping an admin directly. What is that you need support with?

[autumn anchor]

<@&274971100184576010> im being merge raided on the NA 3x no bps

i have lots of clips

i can join call and screenshare

[clever gale]

!ticket

[marble mantle]

Hey, @autumn anchor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[clever gale]

Do not @ all the admins please

[autumn anchor]

i made a ticket 15 minutes ago

im sorry for pinging but it wont help me lmao

[surreal kelp]

If there is a rule breaking event you should upload the clips to your ticket

Unfortunately we can not intervene on real time in most of the cases

[autumn anchor]

ok ok

i have clips

we defended it just ended, i cored their fob

[surreal kelp]

Add them to your ticket 🙂

[split oar]

i cant make appeal i tried do one for like 3 hours and keep having that error

[autumn anchor]

2v6 plus 2 other guys l9ing me

[split oar]

oh i cant send screenshot

[autumn anchor]

bepsi and pron hard teaming

i also have clips of the bepsi kid giving callouts in chat

when he shot us, and only us

and now they accuse us of cheating lmao

@surreal kelp my whole team was also muted for no good reason

i was having some banter with one other person, and he and i talked about the same joke (regarding chromosomes)

my whole team was then muted, even though the rest had no part in any conversation

including 2 who didnt even speak

the pron clan also then gloated about this, saying "L, why are you so quiet now"

as if they had gotten someone to mute

[clever gale]

Veryfi

[surreal kelp]

Give me a sec and do not flood the channel here

[surreal kelp]

I got this

[split oar]

!veryfi

[clever gale]

Ok

[surreal kelp]

First of all make a ticket for that and don’t post links or screenshots of that kind here as they don’t help 🙂

Second of all for the mutes every team member that got muted needs to make an appeal for the mute

If it was a wrong mute we will rectify and please accept our apologies in case of a wrongful mute

[surreal kelp]

As for this you understand this kind of conversation is borderline offensive right?

[autumn anchor]

yes but the other aprty didnt get muted either

he literally made jokes about it too

[surreal kelp]

Please do not reproduce the server chat here

It does not help at all

[autumn anchor]

we made tickets hours ago

[surreal kelp]

Then please be patient

[autumn anchor]

its been 3 hours

we got shittalked and teamed on and we cant even talk back

you realize how this is an issue right?

[surreal kelp]

If it is a wrongful mute we apologize and we will rectify for that

[autumn anchor]

alright

in reality, its all just annoying

[flint ibex]

do they lose chat mod if they did it wrongfully?

[surreal kelp]

No I don’t you are giving me out of context phrases

[autumn anchor]

fair enough

i apologize for not taking full screenshots

[ancient dune]

depends on severity of the use case

[surreal kelp]

It is not about the screenshots it is about the context

And a mod took a decision that you feel is wrong

[autumn anchor]

next time my whole team gets muted for a conversation only one person is having, ill take a full ss of the whole chat

[surreal kelp]

I respect that you feel this way that is why I advise you to appeal

[autumn anchor]

sorry its hard to remember when your base is getting pummeled

when you cant talk back and are getting shot at by 8 people

but you know i should just stand still and make another ticket

[surreal kelp]

I also respect fellow mods decisions for muting as they put hours of training into this. If it was wrong I apologize but a higher role will review and if it was wrong they will revoke it

[autumn anchor]

i mean the mute was 6 hours so by the time anyone does anything it will be over

just got accused of cheating+ verbally abused and i couldnt talk back

its just sad to see the system abused like this

[surreal kelp]

Yes and No. yes you are right about the time constraints but this is how we become better. If we did a mistake we will fix it and in the future your experience in our servers will be better 🙂

[autumn anchor]

after all the money i put into your server

let me get in call with someone can i can screenshare all the clips

[surreal kelp]

I totally understand but some times it happens. At this point you will need to wait for the appeal

[sick zephyr]

It's being investigated currently. Please have some patience as we're looking into it.

[autumn anchor]

alright thank you.

[autumn anchor]

alright thank you

i appreciate your time

ngl 2v8ing was exilerating

especially after getting hackusated zzzz

[clever gale]

Did y win

[autumn anchor]

yessir

[sick zephyr]

If you have evidence, please provide the links in a ticket in-game. Helps with the investigation. 🙂

[autumn anchor]

they lost

[surreal kelp]

To wrap this up from my end regarding the mute as all other aspects are looked by @sick zephyr

[autumn anchor]

alright, im just trying to organize my clips since i could only clip in 30 second incrimints

[autumn anchor]

sounds good

do you know who muted my team

they need a stern talking to

[surreal kelp]

In the future avoid to talk about chromosomes and generally offensive terms

[flint ibex]

bro its rust

[autumn anchor]

alright

i wasnt even that offensive but ill refrain from now on

[surreal kelp]

That does not give a free pass that is why we have moderation

[surreal kelp]

Thank you

[spice musk]

I have a question

[surreal kelp]

Shoot it

[spice musk]

I filed an appeal for a ban and it says 1-3 days but more has passed

No, I'm from Ukraine

[surreal kelp]

!steamid

[marble mantle]

Hey, @spice musk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[spice musk]

76561198974354780

[surreal kelp]

An admin will look into that

Thank you

[flint ibex]

@surreal kelp is there a way you can tell me which chat mod muted me

[surreal kelp]

Nope

[flint ibex]

Damn

[surreal kelp]

We do not share that info as we do not share ban info

[flint ibex]

ohh aight

[spice musk]

thx

[surreal kelp]

You will need to wait a bit more

[glad lodge]

Has VIP been disabled?

[surreal kelp]

What do you mean?

[glad lodge]

I normally buy on the website but no option

[surreal kelp]

You can still purchase VIP

[surreal kelp]

Does it say out of stock?

[glad lodge]

No can't find any option

[surreal kelp]

Sec

Just checked still there probably you are looking into something else

[surreal kelp]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[glad lodge]

Thankyou

[surreal kelp]

Anytime

[glad lodge]

Thats not very user friendly having the VIP section under donate 😉

Thanks tho

[upbeat socket]

when the map of eu main will rleas

[surreal kelp]

The map for EU main does not get released

[upbeat socket]

ok thanks

[surreal kelp]

Anytime

[limpid gale]

Vanilla Hardcore wiping today only for map wipes, right? NOT LIKE LAST TIME?

Last time it was announced as map wipe and it was a bp wipe, what about this time, just map wipe?

[frail wadi]

Hardcore have full wipes

[main yacht]

found a ban evader

@surreal kelp

[tough bane]

?ticket

[marble mantle]

Hey, @main yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[main yacht]

/ticket

[marble mantle]

Hey, @main yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[small flicker]

#looking-for-group

[toxic shard]

As for now we have not announced any change

[native cove]

is the poop vending machine on rustoria US main weekly broken? this server >connect vanilla.rustoria.us:28015

/ticket

[marble mantle]

Hey, @native cove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[native cove]

well i don't see a player and i ran up and down to see if he/she was hiding

[reef lake]

please pay attention to rustoria mondays chat

[gloomy harbor]

saports help me and my friend were banned for nothing!

we can pass the check

we were just playing and a man ran up to our house, said we were cheaters and ran away. after 20 seconds we were banned and he successfully blocked us

[ancient dune]

!ticket

[marble mantle]

Hey, @reef lake

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

!appeal

[marble mantle]

Hey, @gloomy harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[toxic shard]

nopa and mauch I presume ?

[reef lake]

done

[naive lake]

my appeal has been up since friday, still no response

[thorny dune]

Hello there, sorry about the delay on this one. You should now be okay to connect.

[naive lake]

thank you

[wild vigil]

Where i can see maps?

[ancient dune]

We only pre release maps for long servers

[rose kite]

hello

global wipe on EU MAIN

?

[rich olive]

Hey, so this routing/disconnection issue that is affecting me in Australia and 1000's of others in west coast usa etc.
Essentially being at random, disconnected for up to 10-30minutes at a time, I use a vpn but it happens WITH the vpn as well, which is based in Dallas.
Is this issue being looked at before main wipes?

Theres been no announcements even though its been an active problem for multiple days with excessive general chat spam on the topic

[raven mist]

Hi jay, please make a #network-support-old ticket

[sinful compass]

where i can find Rust servers rules ??

[surreal kelp]

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[near halo]

how do i link my steam to the discord?

[boreal gazelle]

?auth

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[brisk carbon]

Does rustoria allow "rustlink"?

[boreal gazelle]

no

[blissful ivy]

If I buy vip does it include queue skip?

[hexed nimbus]

yes you can see whats in the kit if you click the one you interested in

[brisk carbon]

@boreal gazelle i can see the block the bot from writing, but is not allowed as in the rules to use?
Resulting in ban if you do?

[hexed nimbus]

you cant use it even if you have it as rustlink has been blocked on our servers

[brisk carbon]

Parts of it would still work

Thats the parts im asking about 🙂

The logs etc to it

Turning off and on sam sites for example

just like the rust +

[boreal gazelle]

you cant use it due to the blocking made on rustorias end regarding rustlink

like i dont think it would end in a ban but the service "rustlink" is not something you can use in itself

it could result in a ban as well though

[spare forge]

baned because of my brother 🙂

[toxic shard]

we can actually ban people from using any rust+ app if needed without banning them from the server

[hexed nimbus]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding

[toxic shard]

would recommend not using any third party software not supported officially by FP

[verbal sigil]

its not possible to buy vip with skins?

[near halo]

Admins

i am only spawning under the map

on medium

[toxic shard]

No, we can't pay servers with skins either

[verbal sigil]

was just asking

no reason to be mad

[near halo]

I am spawning in desert its fucked on medium

and i am under the map

every time

[brisk carbon]

Thanks for the quick response btw 🙂

[keen vault]

What do I do if I accidentally bought vip to wrong server?

I have not joined it yet

Misscommunication with my teammates

[next leaf]

Yup that would be me

[haughty jay]

increase eu medium slots, it is broken or purposely not working

[verbal sigil]

payment support

[keen vault]

Am I supposed to click claim when I have written my ticket=

[hexed nimbus]

no thats for handeling staffmember

[keen vault]

Ah okay

[hushed meteor]

ammmm

i wrote my appeal 6 days ago

fun to get answered

[pure vector]

!steamid

[marble mantle]

Hey, @hushed meteor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hushed meteor]

it was already posted there

[small lintel]

hello

any admin here?

[wet needle]

bro i get vpn ban 76561199103765766,i need help

[near halo]

why can i not join vanilla mondays

its not in my history

[wet needle]

<@&274971100184576010>

[keen vault]

Can I still buy vip for another rustoria server and still be able to get a refund for the other server?

[atomic vine]

Explain what the issue here so an admin can reply to you if need be

[small lintel]

i got vpn ban 76561199196107067

[atomic vine]

If you didn't use the vip then usually yes. However, you wanna create a ticket in #payment-support

[keen vault]

Yeah I did, and did not use the other vip

[atomic vine]

Perfect then wait for your vip ticket response

Staff can't help you in here

[keen vault]

Okay, but I can still buy the other vip for the server I wanted?

[atomic vine]

Yeah why not?

[stiff widget]

you can connect

[wet needle]

ok thanks bro

[keen vault]

Okay, just wanted to be sure. Thanks

[small lintel]

@stiff widget u know Sin

Do u know Sin . Cute

[stiff widget]

what about him

[small lintel]

my team leader bro

so can u help me

i get vpn ban 76561199196107067

[stiff widget]

you should be good to connect @small lintel also cool bro

[next leaf]

Bruh can you answer my ticket pls

[small lintel]

thanks bro

@stiff widget

why

[next leaf]

plsssss

[atomic vine]

usually you wanna wait 5-10m before reconnecting for the system to register it

[next leaf]

I dont wanna @ the admins but theyre taking soooo long to respond to my ticket

[small lintel]

ok ,its no difference to me to join the server witthin 5-10mins

[acoustic oriole]

When does US med wipe?

[atomic vine]

!appeal send an appeal there while you wait if an admin has time to check your steam id here but you should always send an appeal regardless like any other banned player

[marble mantle]

Hey, @small lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[surreal kelp]

#wipe-feed

[atomic vine]

#oldserverinfo

[acoustic oriole]

Thank you

[wild vigil]

why am I first in queue for 40 minutes?!?

[atomic vine]

it all depends on people leaving the server. perhaps nobody left the server past 40m

it's wipe day so it's very reasonable for ppl not to leave

[wild vigil]

what do you mean

[atomic vine]

when someone leaves the server, a slot opens up which pushes the queue 1 person ahead

[wild vigil]

my friend is 160 in line and she's moving

[atomic vine]

that means people between you and her have left the queue

they probably saw they were 100th in queue and said f that and just left

so the queue for her would move but not for you. if that makes any sense

[frail mauve]

I NEED A AMIN

i need a admin on the 5x us no bps ive lost my tc

[lyric smelt]

not sure we can help buddy

[atomic vine]

admins can't interfere with gameplay

[frail mauve]

ive just lost it haha

i need help though base will just fall

[atomic vine]

how can you lose your tc?

[frail mauve]

idk haha

i cant find it

[cerulean shuttle]

Rustoria Hardcore EU not only wiped map like it was called but bps aswell was that wanted ?

[frail mauve]

why

[compact parcel]

Admins aren't able to interfere with the gameplay

Ex. Can't tell you that your tc is located in x place

[lyric smelt]

<@&393554009799000064>

[upper escarp]

Yes, BP's wipe weekly on the Hardcore servers

[next leaf]

<@&274971100184576010> can you please look at my ticket?

[raven mist]

What ticket?

[clever gale]

please do not @ all the amdins...

[next leaf]

Bro ive waited 1hour and 30 min now and no response on my ticket

[raven mist]

Only a few are able to help you with vip tickets unfortunatly. Please be patient at it will be replied to

[clever gale]

the admins doing there best to get every cheater banned:)

[next leaf]

Yeah ik

[slim mica]

disconnected: invalid connection state. never knew ireland was an invalid state also is there anywhere where i can see the list of invalid states

[toxic shard]

"connection state"

[slim mica]

what causes this

i can play other servers so its something with rustoria

[glacial flare]

lost all by blueprints on hc europe

how is it possible

[upbeat quiver]

!appeal

[marble mantle]

Hey, @upbeat quiver

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mossy dome]

any clue why i cant download world keeps getting stuck

[pure vector]

hardcore BP wipes weekly

[vestal summit]

Hey i kinda missunderstand the rule #6 in Long. "Water through 2 or more grids. does this mean only having 2 sprinklers or how does that looks?

[pure vector]

that you can't carry water with hoses trough more then 2 grids

[vestal summit]

ah ok gotcha gotcha thanks for the quick answer

[pure vector]

say your water source is in g12, but where you want your water is in g13, then it is not allowed to transfer it that far

[vestal summit]

ahhh ok

[spare forge]

May I please re apeal my ban it’s been 4 months

[near halo]

!appeal

[marble mantle]

Hey, @spare forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[boreal gazelle]

he cant re appeal its been denied..

[near halo]

Oh alright, my bad. Sorry.

[surreal kelp]

All appeal decisions are final. That means that if your appeal got denied and your ban was permanent, unfortunately you can not play anymore on our servers.

[muted nimbus]

any admin? need help

[marble mantle]

Hey, @nocturne bluff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[next leaf]

Omfg ive waite 2 hours for a respond to my ticket

actually 2 hours and 15 min

[muted nimbus]

anyone can help me??????????????